may 2011 newsletter
DESCRIPTION
The Briefase, May edition.TRANSCRIPT
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desktop publishing debuted in
the '80s. With the purchase of
PageMaker software, every-
one suddenly became a
graphic designer with the
ability to produce ads, news-
letters, logos and all manner
of illustrations.
Obviously, managers and
accountants didn’t really be-
come designers. They used
the tools of a designer to exe-
cute some functions. Graphic
design requires more than just
pretty pictures. Judgment and
creativity, quantitative and
analytic thinking is the key to
successfully conveying spe-
cific messages to targeted
audiences. These skills don’t
come stuffed inside a soft-
ware box. Graphic software
may make the process easier,
faster and less expensive but
it’s only valuable in the hands
of skilled designer.
( See BLOGS, page 2)
Attend a higher ed
marketing conference or read
a marketing blog these days
and you’ll quickly conclude
that the path to recruitment,
fund-raising and mission at-
tainment is social media.
Whatever the issue, a cam-
paign built around (fill in the
blank) tweets, blogs,
LinkedIn, Facebook or what-
ever seems to be the key to
achieving institutional goals.
Social media activists are
invariably trotted out at con-
ferences and webinars to
demonstrate their recent ex-
cursion into the age of social
media enlightenment.
Being the first one in the
swimming pool, however,
doesn’t mean you’re the
strongest swimmer. It doesn’t
even mean you are much of a
swimmer. It simply means
you got wet first. Before we
hurl ourselves headlong into
the collective pool, we’d be
advised to take a step or two
back and look at social media
from a broader perspective.
What is social media? It’s a
communication vehicle -- a
way to reach and converse
with others. It’s not imbued
with magical qualities to in-
crease sales, raise money or
feed the homeless. It’s simply
a tool that can help you
achieve a goal -- much like a
hammer is to a carpenter. In
the hands of a skilled carpen-
ter, it can be used to create a
beautiful house. In lesser
hands, you might end up with
a dysfunctional garage.
As we know, when wielding a
hammer everything is apt to
look like a nail. That’s what
we’re seeing in the current
environment: early-bird prac-
titioners urging us to rush out
and put up blogs, launch
LinkedIn campaigns, create
digital publications, start pod-
casts and engage in all man-
ner of activities that are part
of the social media band-
wagon.
What’s wrong with that?
One big problem: a tool is not
a strategy. A social media
campaign does not equate
with good marketing.
We can learn from the rush to
execution that ensued when
Beyond Tweets and Blogs
May 2011
Chair
Glenn Sowells
Co-Chair
Sarah Lack
Secretary
Kayla Kelly
Historian
Nancy Hyde
Treasurer
Ginger Williams
By Kevin Tynan at www.insidehighered.com May 2011
IN THIS EDITION
Page 1
Beyond Tweets and
Blogs
Page 3
Mark Your Calendars
Page 4
In the Spotlight
Page 5
Our newest lil’ mem-
bers
Page 6
Guns in the Class-
room
Page 7
NTCC News
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P A G E 2
BLOGS Continued from page 1 ...
Currently, social media is
about execution. I’m all for
exploring sexy, fun new
ways of reaching an audi-
ence, but social media evan-
gelists seem to spend little
time comparing their me-
dium with alternatives that
may be a better strategic fit
or more cost-efficient. We
rarely hear headliners cau-
tion that social media can
be a worthless exercise, a
drag on precious resources
or damaging to reputations.
There’s little talk about
limitations or failures or
more reliable alternatives.
It’s as if everyone is whis-
tling their way down the
path and over the cliff
drinking the collective Kool
-Aid.
Examples of disastrous so-
cial media campaigns
abound and they are not
limited to cash-strapped
nonprofits. Take a look at
ThoughtPick’s list of the
top 10 social media cam-
paign failures. It’s littered
with big brand names from
Wal-Mart and GM to Skit-
tles and Starbucks -- huge
retailers that had the re-
sources for success and
should have known better.
Last year, Penn State Uni-
versity lost credibility with
students and ignited a social
media flameout when the
university jousted with stu-
dents and attempted to con-
trol critical comments on
Facebook after the univer-
sity refused to close the
campus for a snow day.
Students felt sufficiently
abused to set up an alterna-
tive Facebook account to
get their comments out and
thereby blowing up the inci-
dent exponentially.
The University of North
Carolina at Chapel Hill
tightened Twitter rules after
athletes' activities brought
unwanted attention to their
athletic program.
Regardless of size or good
intentions, it’s easy to make
a social media mistake.
A focus on social media
places a disproportionate
emphasis on one component
of the marketing mix: pro-
motion. A 2011 survey of
members of the Council for
Advancement and Support
of Education found that 36
percent of higher education
institutions had six or more
full-time people assigned to
social media. Ten percent
had 20 or more.
This disproportionate em-
phasis leads practitioners to
minimize or even overlook
other components -- prod-
uct, price and place -- key
strategic considerations
which are likely to be more
important to ultimate suc-
cess than social media. Be-
fore engaging in a social
media campaign marketers
should make sure the prod-
uct is the best it can be, that
consumer sentiment has
helped shape it, that the
price is appropriate for the
marketplace and that we’ve
made purchasing as easy
and as convenient as possi-
ble. Each component in the
marketing mix comes with
a large body of work and
research that should be seri-
ously considered in any
strategic marketing plan.
Ironically, Drake Univer-
sity’s infamous D+ adver-
tising campaign, which re-
ceived national attention for
associating the institution
with a barely passing grade,
could have been avoided if
the university had first
tested it through social me-
dia.
Social media is one com-
munication tool within the
promotional component.
Other functions such as
advertising, public rela-
tions, personal selling and
sales promotion may com-
plement or be better alterna-
tives to social media. We
can’t increase bottom-line
performance by ignoring
other communication op-
tions.
Which brings me to some
decidedly unsexy comments
that you won’t hear from
convention headliners but
will be helpful if you are
considering a social media
campaign.
1. Social media is in its
embryonic stage. Internet
Explorer is distributing ver-
sion 12.0, but early versions
were barely functional and
didn’t resemble today’s
browser. Read, learn, ex-
periment as much as you
like but don’t place too
many chips on the social
media roulette wheel just
yet. A few years ago, head-
liners were urging clients to
build campaigns around
MySpace, which has tanked
as an alternative to Face-
book. The landscape is still
in flux; products are trendy
and largely untested.
2. Use a marketing plan to
T H E B R I E F C A S E
(See TWEETS, page 3)
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TWEETS Continued from page 2 ...
P A G E 3 M A Y 2 0 1 1
keep focused. Write a brief
marketing plan before you start.
Nothing elaborate, maybe one
page. Identify the three key
goals you are trying to achieve.
Define the audience, your mes-
sage and communication vehi-
cles. Be critical. Ask yourself,
Are there other, more cost-
effective communication op-
tions that may more efficiently
reach your audience? Some-
times a blog/Facebook page/
SEO campaign is too slow/
expensive/reaches the wrong
demographic/sends the wrong
message. Strategize first, exe-
cute second.
3. Rely on marketing princi-
ples -- not trendy ideas. Mar-
keting principles are based on
70 years of research and practice.
They are based on understanding
consumer needs, wants and
emotions. Fear, happiness, sur-
vival, love, jealousy, hunger are
behavior motivators with a
longer shelf life than a pair of
Crocs. A good marketer will
prod and survey, question and
talk with the audience before
creating the message and select-
ing the communication vehicles.
We don’t select the vehicle first
(read: Twitter), then hope it
reaches the right audience.
4. A good convention head-
liner pushes limits and stimu-
lates creativity. But most
headliners are no more mar-
keting mavens than Page-
Maker users were graphic
designers. They were simply
first into the pool. A smart
swimmer watches others, con-
siders the depth, assesses his
skills and then decides when
and whether to get wet. Remem-
ber, convention headliners are
generally entertaining and up-
beat so anything that doesn’t
make the cut -- anything old
school -- is edited out.
5. Get the facts behind the
sizzle. Sure, putting an ad on a
current events blog may give
you street cred, but if you want
to reach the typically affluent
news junkie, for instance, try a
newspaper. Recent Pew-funded
research found that 95 percent
of original news content on the
Internet comes from legacy pro-
viders -- primarily newspapers.
Gossip, opinion, speculation
and hyperbole may attract read-
ers but perhaps not those seek-
ing authoritative, timely news.
One blogger on Adrants.com
recently wrote, ―Agencies right-
fully see social [media] as cen-
tral to the future of marketing
and work to develop in this
space as fast as they can.‖ Cen-
tral to the future of marketing?
That’s the type of overblown
hype we hear dispensed by
headliners and pseudo-
marketers. Sure, social media is
an attractive communication
vehicle but it’s just that – a ve-
hicle -- what about product,
price, strategy, distribution, re-
search and promotion? Should-
n’t we focus on these key com-
ponents before we select a com-
munication vehicle?
And certainly agencies are
working to develop the space as
fast as they can; it’s a money-
making opportunity. But don’t
confuse the pronouncements of
self-anointed, self-promoting
social media experts with the
need for a comprehensive mar-
keting plan that’s a little more
thoughtful and takes little longer
to plan and execute but has a
better chance of taking you
where you want to go.
Yearly dues for the North Texas Collegiate Consortium are due.
If you have not paid for this year, please do so. If you have any
questions please contact Ginger Williams, Treasurer. If there are
special circumstances she needs to be aware of or you have an
update in payment, please let her know as soon as possible.
Treasurer, Ginger Williams.
972.310.9231
Mail payments to:
Ginger Williams (NTCC Treasurer)
The Art Institute of Dallas
8080 Park Lane, Suite 100
Dallas, TX 75231
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P A G E 4
What programs do you
offer? (Graduate, Under-
graduate, etc..)
Amberton offers degrees in
Undergraduate and Gradu-
ate programs in Business,
Human Relations and Busi-
ness, Project Mgt, Profes-
sional, School Counseling
and Christian Counseling.
And several Certifications
are offered.
What is something special
about your University/
College (what makes your
school unique)?
Amberton University is a
small private University
currently celebrating it’s
40th year anniversary. Am-
berton offers programs for
the working adult with
flexible schedules offered 1
night per week, weekends
and Saturdays, on the Gar-
land and Frisco Campus or
students have the options of
finishing many of our pro-
grams on-line.
How long have you been
with your University/
College?
5 years.
What is your title and
what do you do?
My title is Director for
Recruiting; I am responsible
for developing relationships
with the corporate entities
to support the university.
Representative
Glenn Sowells
Gsowells
@amberton.edu
Phone number
972-279-6511
Tell us a little about your-
self, outside of work:
(family, hobbies etc…)
I am married to Dr Tenolia
Sowells, Dr of Natural-
pathic medicine. I have 2
sons, Cory and Darren and
one granddaughter, Kayla.
Hobbies include, Bass gui-
tar playing, scuba diving
(when I get the chance),
and I love to travel to any
island I can find. I am very
active in my church leader-
ship and love spoiling the
grandkid ROTTEN!!
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P A G E 5 M A Y 2 0 1 1
The latest and biggest
news in the NTCC was an-
nounced last Summer. Bethany
Winkenweder (Concordia Uni-
versity) and Kayla Kelly
(Tarleton State) were expecting.
No, not together and no— it was
not one big double date. One
thing was for sure, God had a
plan to bring two precious baby
girls into the world and into the
life of higher education moms.
Bethany and Kayla were due
just weeks apart and faced the
ups and downs of pregnancy
with each other (and husbands)
by their sides. Leah was the first
to make her grand entrance into
the world.
Leah Grace Winkenweder was
born February 23, 2011 at 6:39
p.m. She weighed 6 pounds 14
ounces and was 19 inches long.
Two weeks later, to be exact,
Mady made her grand entrance.
Madyson Shawn Kelly was born
on March 9, 2011. She weighed
7 pounds (even) and was 18
inches long.
Welcome, to our new (little)
members, Leah and
Mady!
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P A G E 6
AUSTIN- On May
17, 2011, the House Com-
mittee approved a bill al-
lowing students and profes-
sors to carry a concealed
handgun in classrooms and
buildings on public college
campuses in Texas.
After 5 hours, House bill
750 was approved by the
House of Homeland Secu-
rity and Public Safety Com-
mittee by a 5-3 vote. Now
students and professors who
have a concealed handgun
license can carry a gun on
campus. The bill originally
added private universities
but was changed to only
public universities.
―It's strictly a matter of self-
defense," state Sen. Jeff
Wentworth, R-San Antonio
told Reuters. "I don't ever
want to see repeated on a
Texas college campus what
happened at Virginia Tech,
where some deranged, sui-
cidal madman goes into a
building and is able to pick
off totally defenseless kids
like sitting ducks."
Wentworth, the author of
the bill, believes this will
make college campuses
safer. However, others dis-
agree. Sen. Judith Raffirini
D.-Laredo and Chairwoman
of the Senate Committee for
Higher education, opposes
the bill. "I think there will
be increased violence and
unnecessary tragedies be-
cause of this bill," Zaffirini
told Reuters.
Zaffirini was a student at
the University of Texas
when sniper Charles Whit-
man killed 13 people and
wounded others in the Ad-
ministrative tower in 1966.
Chancellor of the Univer-
sity of Texas Francisco
Cigarroa, wrote a letter to
Governor Perry stating the
bill was not safe for college
campuses. However, Perry,
a gun enthusiast, stated that
he will sign the bill if it
reaches his desk.
Texas is the 2nd state, be-
hind Utah that allows con-
cealed handguns on cam-
pus.
According to the Monitor,
―More than 80 of 150 repre-
sentatives have already
signed on as co-authors of
HB 750, and the Senate is
expected to easily approve
it after passing a similar bill
in 2009.‖
By: Sheila Bishop
T H E B R I E F C A S E
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P A G E 7 V O L U M E 1 , I S S U E 1
Grand Canyon
University New programs:
Masters of Science in Nursing
(MSN)-Health Informatics
Masters of Science in Nursing
(MSN)-Public Health
Walden University President Bill Clinton, founder
of the William J. Clinton Foun-
dation and 42nd president of the
United States, will be the key-
note speaker at Walden Univer-
sity’s commencement on July
30, 2011. Walden plans to con-
fer President Clinton with an
honorary doctorate in recogni-
tion of his commitment to civic
engagement, youth leadership
and education.
President Clinton also serves as
honorary chancellor of Laure-
ate International Universities,
the global network of leading
private universities that in-
cludes Walden. As honorary
chancellor, he advises the net-
work in areas such as social
responsibility, youth leadership
and increasing access to higher
education.
Let us know what is happening at your school. Email any information to: [email protected]
Ashford University New programs:
BA in Applied Linguistics
BA Cognitive Studies (Under
Education)
BA in Real Estate Studies
BA in Cultural Anthropology
BA in Library Science and Me-
dia
BA in Adult Development
BA in Complementary and Al-
ternative Health
BA in Heath Education
BA in Gerontology
BA in Health Informatics
BA in Health Marketing and
Communication
All programs are offered 100%
online and may include minors
and concentrations for more
education diversity.
Dallas Baptist University Dallas Baptist University has
announced two major initiatives
that target adults who want to
improve their employment and
advancement opportunities by
earning undergraduate or gradu-
ate‐level degrees. First,
DBU is renaming its College of
Adult Education (established in
1974, now the longest‐running
bachelor’s degree
completion program of its kind
in the state of Texas) to the
College of Professional Studies.
Second, DBU will be
relocating its DBU North re-
gional academic center from
Frisco to Plano. DBU North
will move to 2805 North Dallas
Parkway, Suite 450 ‐ Plano, TX
75093 during the week of May
23, 2011 and will offer classes
there beginning May 31st
in time for the summer 2011
semester.
University of Texas at
Arlington Beginning Fall 2011, UT Ar-
lington’s College of Education
and Health Professions will
offer an MBE (Master in Mind,
Brain Education
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Business Name
The North Texas Collegiate Consortium, estab-
lished in 1993, is an association of recruiters from
North Texas Colleges and Universities. The mem-
bers of the Consortium assist employers in their
efforts to encourage an educated workforce by
coordinating their education fair needs with all
members of the Consortium. This means that the
employer simply provides the facilities and adver-
tises the event with their employees. The Consor-
tium eliminates the need for hundreds of e-mails,
phone calls, and coordination with all of our uni-
versities and colleges.
The North Texas Collegiate Consortium recog-
nizes that an educated employee is our most valu-
able resource. Therefore, the Consortium, work-
ing together in collaboration with business, indus-
try, and other community organizations, seeks to
offer their service to encourage, promote, and pro-
vide continued education options for adults.
This service is offered by members of the
North Texas Collegiate Consortium to serve
business, industry, and community organiza-
tions while promoting associate, bachelor,
graduate, and doctoral level study.
The Briefcase, a North Texas Collegiate Consortium publication, is produced by the Newsletter Committee
Editors: Bethany Winkenweder, Concordia University Texas
Sheila Bishop, Tarleton State University