maximizer crm 11 product overview
DESCRIPTION
Maximizer CRM Software Presentation highlighting key modules of Sales Force Automation, Marketing and Customer Service. The presentation also provides a brief background of the company, Awards and recognitions received and current customersTRANSCRIPT
Maximizer CRM 11 and
All Access options
Company BackgroundWho are we?
Global CRM provider to small and medium enterprises (SME) and divisions of large enterprises
Headquarters: Vancouver, Canada
Regional offices EMEA, Asia Pacific, Australia
CRM pioneer since 1988
Good CRM: People, Process and Technology
1.0 million+ Maximizer users
120000+ Maximizer customers worldwide
Extended Channel - 200 Business Partners
Industry Recognition & Awards
“CRM Market Leader”, "Market Winner" (CRM Magazine,
2004-2010)
“ISM Top 15 CRM” (ISM Strategic Advisors, 2002-2011)
“Strong Performer” , “Leader” (Forrester SFA 2005-2010)
“Niche Player” (Gartner Magic Quadrant for SFA, 2007-2010)
"10 Must-Have Apps for your BlackBerry" (2009)
“Product of the Year” (Customer Inter@ction Solutions, 2007-2008)
“CRM Excellence Award”(Customer Inter@ction Solutions, 2008)
“Software 500” (Software Magazine, 2003-2008)
“Branham 300” (Backbone Magazine, 2000-2008)
“Best of Show” (Internet World, 2000)
“Best of Comdex” (PC Week, 1999)
Strong Performer:Mid-Market CRM, SFA,
Customer Service
10 Must-Have Apps for
BlackBerry 2009
10 Must-Have Apps for BlackBerry 2009
What do we provide?Four scalable Editions to meet the Needs of SMEs
Entrepreneur - Team Edition Group Edition Enterprise Edition
Maximizer Software Customers
• Challenge: Territory managers on the road across 26 US territories with an average of 6 to 10 visits per day had to plan at evenings...
• Results: Increase customer face time and productivity by 17%• Reduce staff downtime with access to customers data and activity on
mobile
”..Executives gain strategic advantage in having near real-time customer information flowing in from the field” . - Byron MacPhee, US VP of Sales, SIGVARIS USA
Global leader in compression therapy products adopted
MaxMobile
Why Did 120,000 Companies Choose Maximizer CRM? Our Differentiators
S A V ESimple & Quick
Access Options
Value Expertis
e
Business Use: Fast & Easy to Learn and Use.
IT Staff: Fast & Easy to Deploy & Maintain
WindowsWeb
Mobile
Low Total Cost of Ownership for SMEs. Best Value full-feature
CRM in Class
20 years experience120,000 worldwide customers
1,000,000 licences.
• Keep CRM simple. “Do not be one of the horror stories in which a well-designed piece of packaged CRM becomes customized to the point of uselessness”
The Forrester Wave: “Midmarket Sales Force Automation, Q4 2005”
The Analysts say…
• “Strong Performer/Leader”
Maximizer CRM helps to mobilize the workforce.Maximizer continues to demonstrate its abilities to support small and midsized organizations’ CRM requirements.
The product’s primary strengths include usability, sales force automation, and mobile capabilities. Deployment time frames range from a few days to a few weeks.”The Forrester Wave: “Midmarket Sales Force Automation, Q2 2010” – Not for Publication
Maximizer CRM Product Overview
What does Maximizer CRM provide?
Mar
ketin
g
List
Mgm
t. E
mai
l mar
ketin
g
Campa
ign
Mgm
t L
ead
Mgm
tSales
Opportunity M
gmt & Forecasting
Lead Mgm
t, Quotes & O
rder Mgm
t
Partner Mgm
t, Sales Coaching
Web & M
obile CRM
Always-on, always-connected
Business in an instantCust
Ser
vice
&Support
Case
Mgm
t
Custo
mer
Self
-ser
vice
Knowled
ge B
ase
Accounting IntegrationCTI
Reports & DashboardsWorkflow Automation
360º View! Greater Impact!
Everyone benefits Company and Customers!Account & Contact Mgmt
Time & Task MgmtDocument Mgmt
Email Mgmt
What does full access Maximizer CRM provide?
Maximizer™ CRM 3-Tier Architecture
Team Enterprise
Entrepreneur Group
Contact Management
Full CRM Functionality
Smaller Customers (SQL Express only)
Larger Customers ( Full SQL Server)
Maximizer CRM Editions
Maximizer CRM
Group Edition Enterprise Edition
1-10 users >= 5 users
SQL Express Full SQL Engine (not included)
All Access All Access
Standard Sales Functionality Plus Quota Mgmt & Territory Mgmt
Standard Marketing Functionality
Plus Fax/Print Campaigns
Full Customer Service Functionality
Full Customer Service Functionality
Standard Security w/Single Sign-on
Plus Advanced Security for AB entries
Standard Reporting Functionality Plus more Reports, Web Reports
Maximizer Contact Management
Entrepreneur Edition Team Edition
1-5 users 5-50 users
SQL Express Full SQL Engine (not included)
Windows Access Windows Access
MaxMobile Access Optional MaxMobile Access Included
Sales Force Automation Team Based Sales Force Automation
Quick Campaigns Quick Campaigns
Some Screenshots of Maximizer CRM 11
The Complete CRM Solutionfor Mobile, Web and Windows
Address Book
Address Book – Details, Map
Address Book – Notes, History
Address Book – Take Actions
Calendar – Multi-User Mobile
Calendar - Appointments
Company Library – Email Documents
Sales Opportunities
Sales Opportunity - Details
Quick Campaigns & Communication
www.max.co.uk
Customer Service - Cases
Customer Service – Take Actions
Dashboards & Business Intelligence
www.max.co.uk
Workflow Automation
www.max.co.uk
Thank You