mau vegas 2016 — top lessons in launching your first million push notifications

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Top Lessons in Launching Your First Million Push Notifications MAU 2016 Gerard Murphy Group Product Manager - Mobile Growth TripAdvisor

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Page 1: MAU Vegas 2016 —  Top Lessons in Launching Your First Million Push Notifications

Top Lessons in Launching Your First

Million Push Notifications

MAU 2016

Gerard MurphyGroup Product Manager - Mobile GrowthTripAdvisor

Page 2: MAU Vegas 2016 —  Top Lessons in Launching Your First Million Push Notifications

Be Creative In How You

Design Push

Be Analytical In How You

Implement Push

Page 3: MAU Vegas 2016 —  Top Lessons in Launching Your First Million Push Notifications

About Me...Equal Parts….

+

Page 4: MAU Vegas 2016 —  Top Lessons in Launching Your First Million Push Notifications

Push @ TripAdvisor

Used 3rd Party SystemMostly Recreations of Successful Email Campaigns

2014

Transitioned To Homebuilt System

New campaigns mostly location based

2016

Page 5: MAU Vegas 2016 —  Top Lessons in Launching Your First Million Push Notifications

Top Lessons...

Page 6: MAU Vegas 2016 —  Top Lessons in Launching Your First Million Push Notifications

Push is hardAnd most companies suck at it.

Page 7: MAU Vegas 2016 —  Top Lessons in Launching Your First Million Push Notifications

Find Your Evergreen

Page 8: MAU Vegas 2016 —  Top Lessons in Launching Your First Million Push Notifications

Design Metrics That WorkDefine Overall Push Success Metrics

Define Individual Push Success Metrics

Page 9: MAU Vegas 2016 —  Top Lessons in Launching Your First Million Push Notifications

Overarching Push Metrics

7 Day Engagement Rate

Decrease Opt Outs / Uninstalls

Page 10: MAU Vegas 2016 —  Top Lessons in Launching Your First Million Push Notifications

Campaign Level MetricsGlances Click Ins

Page 11: MAU Vegas 2016 —  Top Lessons in Launching Your First Million Push Notifications

Own the FunneliOS Android

Active Devices

Push Enabled

Location Enabled

Campaigns / Unique

% of users engaged

Page 12: MAU Vegas 2016 —  Top Lessons in Launching Your First Million Push Notifications

Launch Frequently….We tried these….

Abandoned Cart Copy Tests

Prices may change at {{ last_hotel_detail_view|default:"your hotel" }}. Book now with TripAdvisor to lock in the rate you found.

It only takes 30 seconds to book your {{ last_hotel_show_price|default:"" }} stay. Book now.

You found a great rate on {{ last_hotel_detail_view|default:"your hotel" }}. Book now before prices go up. {{ last_hotel_show_price|default:"Your hotel" }} is a traveler's favorite. Book your stay now.

{{ last_hotel_detail_view|default:"Your hotel" }} is waiting to take your reservation. Book now with TripAdvisor.

Wow! You found a great rate on {{ last_hotel_show_price|default:"TripAdvisor" }}. Book now before prices go up.

Lock in the rate you found for {{ last_hotel_detail_view|default:"your hotel" }}. Book your room with TripAdvisor.

{{ first_name|default:"Hi" }}, did you forget to book your {{ last_hotel_show_price|default:"" }} room? Book now.

Prices of {{ last_hotel_show_price_city|default:"" }} hotels may go up. Book your stay on TripAdvisor. Check out these {{ last_hotel_detail_view_city|default:"" }} places to stay.

Fast, easy and secure. Book your hotel room on TripAdvisor now. Don't forget to book your {{ last_hotel_detail_view_city|default:"" }} hotel on TripAdvisor.

Still planning a {{ last_hotel_detail_view_city|default:"" }} trip? Easily compare and book hotels on TripAdvisor.

We saved your recently viewed {{ last_hotel_detail_view_city|default:"" }} hotels. Compare them here.

Page 13: MAU Vegas 2016 —  Top Lessons in Launching Your First Million Push Notifications

Thanks!

Gerard Murphy@gerard_murphy3www.linkedin.com/in/gerardmurphy