matthias wentzlaff-eggebert, bzga, cologne, germany this work is part of the joint action on...

Matthias Wentzlaff-Eggebert, BZgA, Cologne, GermanyThis work is part of the Joint Action on Improving Quality in HIV Prevention (Quality Action), which has received funding from the European Union within the framework of the Health Programme.

Succeed

IAC Melbourne 2014by Viveca Urwitz and Matthias Wentzlaff-

Eggebert

www.qualityaction.eu

TITLE

• Introduction to Succeed, its background, benefits and structure• Ability to use the Succeed questionnaire and materials • Awareness of participation and self-reflection

Learning objectives


Succeed characteristics• Succeed is a ’grass-roots’ version of a

scientific questionnaire. • It contains sets of questions covering the core

content of evidence-based indicators.• Comparatively easy language and

methodology, participatory approach.• You can use Succeed with different levels of

ambition, time and resources


TITLE

• Modelled on the basic ideas of Quality Assessment and Quality Improvement

• Based on a scientific review of success factors in Health Promotion in 1992 (13 general success factors/indicators identified)

• Essay won a national quality award 1994

• How to succeed in health promotion 1994

• Evaluated in 1996• Published in Health Promotion

International in 2001• Succeed -adapted to HIV-prevention

in 2011

Succeed : Background


TITLE

• Document your work and report on progress in a systematic way

• Re-define and improve areas of work that have become habitual.

• Identify gaps• Focus on impact and

sustainability• Involve the people who are doing

the work in the change process• Involve key stakeholders, get

their help to improve the work and clarify their roles

Benefits of using Succeed


FOR WHAT CAN SUCCEED BE USED?

• Any defined effort for population based health promotion and prevention of HIV, STIs as well as SRHR ( including HIV/STI prevention)

• NGOs and Public Sector operations• Large or small operations• Defined project or defined part of ongoing

operations


When to use Succeed

• In the beginning to check your planning• After some time to review and improve your

work• Use Succed first to acquaint stakeholders with

QI, then follow up with more comprehensive or targeted Quality Improvement (e.g. QIP, PQD)

Succeed is not a planning tool!


Succeed : Materials

• The questionnaire, including a short introduction available on www.qualityaction.eu

• 3 case studies: MMSM, SAPHY and NSP. • User Guide – How to use Succeed• Theoretical background paper : Succeed - a

knowledge-based tool


Category Indicators

Structure Goals Key Population(s) Approach Responsibility Organization Resources

Process Support and Participation

Networks Reach & Response

Results Measuring Effects Environmental,

Operational & Social Changes

Sustainability


Succeed : Methodology

• Questions for each indicator, reflecting the research on success factors.

• Succeed does not use measurable standards, • Questions are designed to stimulate self-

assessment and reflection.• Questions answered YES point to good quality

and potential achievements in this area.• Questions answered NO often indicate a gap

and need for improvement in this area.


What to do with YES and NO ?

At the end of each set of questions:1. Write a small summary for the indicator2. Note the achievements 3. Identify the need for improvements. Which

changes can be made that are important, meaningful, feasible, cost effective?

4. Discuss what to do, who will do it and by when


Group Work Activity• Work in groups of three/four• As a group, choose a topic from the

questionnaire• Look at the answers in the case study and

contrast with the answers you would give on your own project

• Discuss and report back: What kinds of improvements can result from using this section?


HOW TO USE SUCCEED ?• Use Succeed as a discussion guide in a group of

key stakeholders• Let different key stakeholders fill in the

questionnaire and meet and compare results• Just compile the results and present them• Let the project team or the management

review the work by using Succeed• Use Succeed as a template for formative

evaluation

Highparticipation

LowParticipation


Ambition levelSimple

Answer YES/NO questions and support with available information and data

MediumAnswer what you can during an initial session and collect extra information for a second, in-

depth discussionIn-depth

Use the indicators for evaluative research


Group Methodology Options

• Large discussion group • Small groups with a facilitator in each and

someone documenting• Challenge the group to give reasons for their

statements - concrete examples, data etc.• Differences of opinion are valuable

opportunities.


Organising and facilitating Succeed workshops

1. The project team only2. The project team and other members of your

organisation ( the manager, other operations, board member etc)

3. The project team, volunteers and some representatives from the key population

4. Some from the project team, target groups, key stakeholders, manager, external experts


The Succeed event

• Facilitation - an open and inviting atmoshere, encouraging participation, praise and constructive critisism• Answer the relevant questions• Pitch it at the right level of ambition• Prepare relevant data and information• Invite participants’ feed-back on the event


Follow-up• Strategy for using and communicating results- what to communicate, to whom and when• Suggest your planned communication strategy

to participants and invite feed back• Make sure that the priorities for action are

clear to all • Decide if and when to review progress again

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