Matthew K. WebbWaldorf, Maryland Tel: (240)-682-4404 Webbmatt71@yahoo.com

S ummary: Excels at: high impact projects, improving operational efficiency within multiple industries

including both mortgage, and automotive. Task oriented with ability to work in both high volume and high stress environments.

Education:Frostburg University, Frostburg, Maryland Graduated 2014B.S. in Business Administration in Marketing

Professional Experience:Navy Federal Credit Union, Vienna, Virginia 05/2015-PresentMortgage Loan Officer

Analyzed referred loans for areas of concern and determined proper course of action Ensured progress and inclusion of required mortgage processing information (e.g. verifications of

employment, assets, income and liabilities; appraisal reports, Navy Federal requirements, etc.) Trained fellow team members on mortgage origination techniques, UNIFI & UAD program

specifics Monitored mortgage loan process and ensured compliance with federal laws, as well as, Navy

Federal, NCUA and secondary market practices, guidelines and regulations While at NFCU, routinely finished in the 90th percentile in monthly loan conversions Balanced workload of 300+ NFCU members during summer/purchasing season

Southern Maryland Auto Repair, Pomfret, Maryland 08/2010–05/2015Assistant Office Manager

Accountable for providing complete estimates vehicle repair & explain repair options Maintained accounts receivable records, processed payments, prepared daily bank deposits and

followed up on outstanding payments due Maintained ledger reports for monthly sales tax payables, attendance records and interviewed

candidates for job openings

Moyaone Pool Reserve, Accokeek, Maryland 05/2009–08/2011Lifeguard

Daily tasks included catering to guest needs, supervising guards and balancing pool chemicals Handled and balanced cash register and all transactions on a daily basis Gained customer service skills and learned to work effectively within a team using a wide variety

of communication styles

Highlights: Competent with Microsoft office, IBM Lotus Notes, UNIFI, QuickBooks

References: Available upon request