matrix structure of organization
TRANSCRIPT
Matrix structure of organization
Matrix structure of organization is a new concept in management studies. It makes use
of dual chains of authorities. It superimposes the function chain over the divisional
chain.
The matrix structure gained popularity as well as criticism since very beginning of it. The
number of those who criticize is more than those who appreciate it. The critics say that
there are many disadvantages of dual chains. I also think the same. Dual chains are
meant to make the role of managers more ambiguous, thereby likely making them
irresponsible. Dual chains may create organizational anarchy within the organization.
There may start a silent battle within the organization to get more and more managerial
powers. The organization may have to bear the burden of some unnecessary posts
created just for the sake of adopting matrix structure i.e. dual chain structure. Pressure
groups may start within the company and the company may face a failure in meeting its
prime goals due to a decrease in effective output of the employees. Matrix structure not
only creates confusions within the organizations, but it creates issues related with the
accountability as well. Also, in some very big organizations with matrix structure in
action, large overheads tend to form where matrices are developed within the matrix.
For all these reasons, many companies have blamed the matrix structure for their
organizational difficulties and issues.