material issue pricing - unishivaji.ac.in. com. part-iii281212.pdf · material issue pricing ......

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Unit No. 2

Material Issue Pricing

Objectives : -

After studying this unit students should be able to -

i) Understand the meaning of pricing of material Issues.

ii) Know the most important and useful methods of issue of material

iii) Maintain store Ledger Account

Structure : -

2.1 Meaning

2.2 Methods of pricing of material issues

2.2.1 First in First out Method

2.2.2 Last in First out Method

2.2.3 Simple Average Method

2.2.4 Weighted Average Method

2.3 Illustrations

2.4 Self Assessment Questions

2.4.1 Fill in the blanks

2.4.2 Short Notes

2.5 Exercises

2.6 Further Readings

B. Com. Part-III : Advance Accountancy Paper-I (Old) Paper-III (New)

Additional part of study material as per revised syllabus

of concerned subject for the Semester-VI

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PRICING OF MATERIAL ISSUES

2.1 Meaning :

Materials purchased are kept in stores and issued to different jobs or work orders. These

jobs or work crders are charged with the cost of materials issued to them. This is called pricing

of material issues.

Prices paid for purchases made at different times may be different. While issuing these

materials, it is essential to consider the price at which it should be charged to jobs or work

orders.

There are different methods of pricing materials issues. The selection of a proper method

of pricing of material issues depends on many factors e.g.

1) Nature of businees.

2) Frequency of purchase of materials

3) Durability of stock

4) Length of inventory turnover period

5) Range of price fluctuations etc.

2.2 Methods of Pricing Material Issues :

Some important and mostly used methods of pricing of material issues are as follows.

2.2.1 First in First out (FIFO) Method :

This method of pricing the issues is based on the assumptiion that the materials purchased

and received first in store are issued first to the job. It means the materials are issued in the

order in which they are received. The price of the earliest lot of purchase is taken first and

when that is exhausted, the price of the next lot of purchase is adopted and so on. In other

words, the materials are issued at the oldest cost price. The closing stock is valued at latest or

current price.

This method is suitable when prices are falling. It is also useful if transactions are few and

prices of material remain stable. In case of perishable materials this method is best applicable.

Advantages :

The following are the advantages of FIFO method.

i) It is simple to understand and easy to operate.

ii) It is based on logical and sound principle that materials are issued in order of purchase.

iii) The closing stock is valued at a more recent price.

iv) Materials are priced at actual cost hence no unrealised profit or loss arises.

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v) Deterioration and obsolescence can be avoided by exhausting oldest materials at the

time of issue.

Disadvantage :

This method suffers from the following disadvantages.

i) The calculation becomes difficult and complecated when purchases are made very

frequently at different prices.

ii) Issue price does not reflect current market price.

iii) Cost of production tends to be high during the period of falling prices.

iv) The pricing of material returns is difficult.

v) Cost comparision between two similar job becomes difficult when issues are priced

differently.

2.2.2 Last in First out (LIFO) Method :

This method is exactly opposite of FIFO method. It is based on the assumption that the

material purchased and received last in store are issued first to the job. Under this method the

cost of last lot of materials purchased is used for pricing the material issues. Thereafter the

price of next earlier lot is taken and so on. In other words, the materials are issued at the latest

cost price. The closing stock of materials are valued at the oldest cost price.

In case of a rising price LIFO method is suitable because material is issued at current

price.

Advantages :

The following are the advantages of LIFO method.

i) It is simple to operate and easy to understand.

ii) It is appropriate for matching cost and revenue.

iii) Closing stock will be valued at earlier price and will not, therfore show unrealised

profit.

iv) It shows real income in times of rising prices.

v) It is good method of avoiding tax.

Disadvantage :

The main disadvantages of LIFO method are as followes.

i) Calculations become complicated when rates of receipts are highly fluctuating.

ii) Closing stock are not valued at current market price. It is valued at unreal and outdated

cost.

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iii) The stocks require to be adjusted during falling prices.

iv) Due to variation of prices, comparision of cost of similar job is not possible.

v) This method is not useful in case of perishable materials.

2.2.3 Simple Average Method :

Under this method materials are issued at the average price of materials on hand on the

date of issue. The simple average price is calculated dividing the total of all rates of material in

hand by the number of rates. The lot which is exhausted, based on FIFO method is excluded in

computing the average.

Rate of Issue =Total of Different Rates

No. of Rates

This method is useful when the materials are received in uniform quantities and purchase

prices are normally stable.

Advantages :

Following are the advantages of simple average method.

i) This method is easy to operate.

ii) It gives reasonably accurate results if prices are stable.

Disadvantage :

Following are the disadvantages of simple average method.

i) Materials are not priced at actual costs.

ii) It does not take into account the quantity of materials purchased.

iii) Varification of closing stock becomes difficult.

iv) When price and quantity of different lots are widly fluctuates, this method gives incorrect

result.

2.2.4 Weighted Average Method :

This method gives due importance to quantity of material in stock. Under this method

issue price of material is calculated by dividing the value of materials in stock by the quantities

of material in stock

Rate of Issue =Value of material in stock

quantities of material in stock

Weighted average rate is calculated each time when a fresh lot is received. It remains the

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same till the next lot is received. Thus issue price are calculated at the time of receipt of

material and not all the times of issue of material.

This method is useful, where the purchase price and quantities of material are widely

different.

Advantages :

i) Easy to calculate and operate.

ii) Closing stock value is acceptable.

iii) When prices fluctuate considerably, it smooths out the fluctuations.

iv) This method is more logical than the simple average method.

Disadvantages :

i) The issues are not priced at current market price.

ii) Issue price of materials does not represent actual cost price and therefore a profit or

loss may arise.

iii) It involves considerable amount of clerical work.

2.3 ILLUSTRATIONS :

Illustration - 1

The following is a summary of the recepits and issues of materials in a factory during the

month of April.

Date Particulars Qty. Rate per unit

Rs.

1 Received 2000 10

5 Received 300 12

8 Issued 1200 -

10 Received 200 14

12 Issued 1000 -

23 Received 300 11

31 Issued 200 -

Prepare a statement showing the pricing of issues on the basis of -

a) FIFO method

b) LIFO method

c) Simple Average method

d) Wighted Average method

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Solution :

a) STORES LEDGER ACCOUNT (FIFO)

Material code .................. Bin No. .............. Maximum Level ...................

Type / Size .................... Location code ........... Minimum Level ....................

Date Receipts Issues Balance Remark

April Ref. Qty. Rate Amt. Ref. Qty. Rate Amt. Qty. Rate Amt.

Rs. Rs. Rs. Rs. Rs. Rs.

1 2000 10 20,000 2000 10 20,000

5 300 12 3600 2000 10 20,000

300 12 3600

8 1200 10 12000 800 10 8000

300 12 3600

10 200 14 2800 800 10 8000

300 12 3600

200 14 2800

12 800 10 8000 100 12 1200

200 12 2400 200 14 2800

23 300 11 3300 100 12 1200

200 14 2800

300 11 3300

31 100 12 1200 100 14 1400

100 14 1400 300 11 3300

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b) STORES LEDGER ACCOUNT (LIFO)






1 2000 10 20,000 2000 10 20,000

5 300 12 3600 2000 10 20,000

300 12 3600

8 300 12 3600

900 10 9000 1100 10 11000

10 200 14 2800 1100 10 11000

200 14 2800

12 200 14 2800

800 10 8000 300 10 3000

23 300 11 3300 300 10 3000

300 11 3300

31 200 11 2200 300 10 3000

100 11 1100

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c) STORES LEDGER ACCOUNT (Simple Average)



Date Receipts Issues Balance



1 2000 10 20,000 2000 10 20,000

5 300 12 3600 2300 23,600

8 1200 10+12= 11

13200 1100 10400

2

10 200 14 2800 1300 13200

12 1000 10+12+14=12

12000 300 1200

3

23 300 11 3300 600 4500

31 200 12+14+11=12.33

2467 400 2033

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d) STORES LEDGER ACCOUNT (Weighted Average)






1 2000 10 20,000 2000 10 20,000

5 300 12 3600 2300 10.26 23600

8 1200 10.26 12312 1100 11288

10 200 14 2800 1300 10.84 14088

12 1000 10.84 10840 300 3248

23 300 11 3300 600 10.91 6548

31 200 10.91 2182 400 4366

Remark

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Illustration - 2

The following transactions took place in respect of material x during the month of January

2010

1 - Opening stock 50 tons at Rs. 1000 per ton

2 - Issued 30 tons

6 - Received 60 tons at Rs. 1100 per ton

9 - Issued 25 tons (Stock verification reveals loss of one ton)

10 - Received back from orders 10 tons (previously issued at Rs. 990 per ton)

11 - Issued 40 tons

22 - Received 22 tons at Rs. 1200 per ton

31 - Issued 33 tons.

You are required to write up the stores ledger Account under the - a) FIFO Method

b) LIFO Method

Solution :

a) STORES LEDGER ACCOUNT (FIFO)

Material code .....X........ Bin No. .............. Maximum Level ...................



Jan Ref. Qty. Rate Amt. Ref. Qty. Rate Amt. Qty. Rate Amt.

2010 ton Rs. Rs. ton Rs. Rs. ton Rs. Rs.

1 Bal. 50 1000 50,000

2 30 1000 30000 20 1000 20000

6 60 1100 66000 20 1000 20000

60 1100 66000

9 20 1000 20000

5 1100 5500

Loss 1 1100 1100 54 1100 59400

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10 Back 10 990 9900 54 1100 59400

10 990 9900

11 40 1100 44000 14 1100 15400

10 990 9900

22 22 1200 26400 14 1100 15400

10 990 9900

22 1200 26400

31 14 1100 15400

10 990 9900

9 1200 10800 13 1200 15600

b) STORES LEDGER ACCOUNT (LIFO)

Material code .....X........ Bin No. .............. Maximum Level ...................



Jan 2010



1 Bal. 50 1000 50,000

2 30 1000 30000 20 1000 20000

6 60 1100 66000 20 1000 20000

60 1100 66000

9 25 1100 27500 20 1000 20000

Loss 1 1100 1100 34 1100 37400

10 Back 10 990 9900 20 1000 20000

10 990 9900

11 10 990 9900 20 1000 20000

30 1100 33000 4 1100 4400

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22 22 1200 26400 20 1000 20000

4 1100 4400

22 1200 26400

31 22 1200 26400

4 1100 4400

7 1000 7000 13 1000 13000

Illustration - 3

Prepare a statement showing the pricing of issues on the basis of (a) simple Average and

(b) Weighted Average Methods from the following information during a month.

Date -

1 - purchased 100 units @ Rs. 10.00 each


5 - Issued 250 units to joab A vide MR. No. 1



13 - Issued 200 units to job B vide MR No. 2

18 - Issued 200 units to job c vide MR No. 3


25 - Issued 150 units to job D vide MR No. 4

a) STORES LEDGER ACCOUNT (Simple Average Method)




1 100 10.00 1000 100 1000

2 200 10.20 2040 300 3040

5 MR 250 10.10 2525 50 515No.1

7 300 10.50 3150 350 3665

10 200 10.80 2160 550 5825

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13 MR 200 10.50 2100 350 3725

No.2

18 MR 200 10.65 2130 150 1595

No.3

20 100 11.00 1100 250 2695

25 MR 150 10.90 1635 100 1060

No.4

Notes - Issue Rates

1) MR No. 1 -10.00 + 10.20

= 10.102

2) MR No. 2 -10.20 + 10.50 + 10.80

= 10.503

3) MR No. 3 -10.50 + 10.80

= 10.652

4) MR No. 4 -10.80 + 11.00

= 10.902

While calculating simple Average price we have to taken into consideration only those

prices of goods which are in the stock.

b) STORES LEDGER ACCOUNT (Weighted Average Method)




1 100 10.00 1000 100 10.00 1000

2 200 10.20 2040 300 10.13 3040

5 MR 250 10.13 2533 50 10.13 507

No.1

7 300 10.50 3150 350 10.45 3657

10 200 10.80 2160 550 10.58 5817

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13 MR 200 10.58 2116 350 10.58 3701

No.2

18 MR 200 10.58 2116 150 10.58 1585

No.3

20 100 11.00 1100 250 10.74 2685

25 MR 150 10.74 1611 100 10.74 1074

No.4

Notes - Issue Rates

1) MR No. 1 -3040

= 10.13300

3) MR No. 3 -3701

= 10.58350

Illustration - 4

During Jan 2011, the Parag Engineering co.Ltd. effected the purchase of a certain items

of stores as under -

Date - Units Total Amount Rs.

2-1-2011 100 190

15-1-2011 150 333

During the same period the details of the issues of the item were as under -

Date - Units

8-1-2011 40

20-1-2011 100

Besides on 1-1-2011 there was an opening balance of 160 units valued for Rs. 200.

Enter the above transactions in the stores Ledger under the following methods of pricing

issues.

a) Weighted Average

b) Last - in - First - out.

2) MR No. 2 -5817

= 10.58550

4) MR No. 4 -2685

= 10.74250

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a) STORES LEDGER ACCOUNT (Weighted Average method)




1 Bal 160 1.25 200

2 100 1.90 190 260 1.50 390

8 50 1.50 75 210 1.50 315

15 150 2.22 333 360 1.80 648

20 100 1.80 180 260 1.80 468

Notes - Issue Rates are calculated as under -

1) On 8th Jan. -390

= 1.50260

b) STORES LEDGER ACCOUNT (LIFO method)


Jan 2011



1 Bal. 160 1.25 200

2 100 1.90 190 160 1.25 200

100 1.90 190

8 50 1.90 95 160 1.25 200

50 1.90 95

15 150 2.22 333 160 1.25 200

50 1.90 95

150 2.22 333

20 100 2.22 222 160 1.25 200

50 1.90 95

50 2.22 111

2) On 20th Jan. -648

= 1.80360

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2.4 Self Study Questions :

2.4.1 Fill in the blanks.

a) FIFO method assumed the material ............... first is issued first.

b) First in First out method is suitable in times of ................

c) LIFO method assumed the material received Last is issued ..................

d) LIFO method is suitable in times of .................

e) For perishable material ................ method is suitable for pricing of issues.

2.4.2 Write short note on.

a) First in first out Method

b) Last in First out Method

c) Simple Average Method

d) Weigthted Average Method.

2.5 Exercies :

Exercise - 1

Prepare a store ledger Account showing the receipts and the issues of Material X for

March 2010 pricing the material issued on the basis of a) FIFO method and b) LIFO method

Receipts :-

Date - Quantity Rate per unit Rs.

1-3-2010 2000 units 20

18-3-2010 3000 units 18

30-3-2010 1000 units 16

Issues :-

Date - Quantity

4-3-2010 1000 unis

10-3-2010 500 units

22-3-2010 2500 units

31-3-2010 1000 units

Exercise - 2

From the following transactions, prepare separatly the stores Ledger Accounts, using the-

a) FIFO method and b) LIFO method

Jan. 1 - Opening balance 100 units @ Rs. 5 each

Jan. 5 - Received 500 units @ Rs. 6 each

Jan. 20 - Issued 300 units

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Feb. 5 - Issued 200 units

Feb. 6 - Received 600 units @ Rs. 5 each

Mar. 10 - Issued 300 units

Mar. 20 - Issued 250 units.

Exercise - 3

The following is a summary of the receipts and issues of materials in a factory during a

month.

Date -

1 - Opening balance 500 units at Rs. 25 per unit

2 - Issued 70 units

4 - Issued 100 units

8 - Issued 80 units

13 - Received 200 units at Rs. 24.50 per unit

14 - Returned to store 15 units at Rs. 24 per unit






27 - Returned to store 12 units at Rs. 24.50 per unit

28 - Received 100 units at Rs. 25 per unit.

Work out on the basis of FIFO method. It was revealed that on 15th there was a shortage

of 5 units and on 27th of 8 units.

Exercise - 4

The following transactions took place in respect of material item during the month of

April.

Date Receipt Qty. Rate Issue Qty.

2 2000 2.00

10 3000 2.40

15 2500

18 2500 2.60

20 2000

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Prepare the stores Ledger Account, pricing the issue at the a) simple Average Rate and

b) Weighted Average Rate.

Exercise - 5

The following particulars have been extracted in respect of Material X prepare a store

Ledger Account showing the receipts and issue, pricing the material issued on the basis of :

a) Simple Average Basis

b) Weighted Average Basis

Receipts :-

1-10-2011 Opening Stock 200 units at Rs. 3.50 per unit

3-10-2011 purchased 300 units at Rs. 4.00 per unit



Issues :-

4-10-2011 Issued 400 units



6.6 Further Reading :

1) Bhar B. K. : Cost Accounting - Method and problems

2) Jain S. P; : Cost Accounting

Narang K. L.

3) Jawaharlal : Cost Accounting

4) V. H. Krishnudwala : Cost Accounting

& others

5) The Istitute of Company secretaries of India -

Company Account, Cost and Management Accounting

(Study material - Madule I)

ªªª

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B. Com. Part-III : Advance Accountancy Paper-II (Old) Paper-IV (New)



Unit-4

Introduction to Service TaxObjectives :

After studying this unit the students should be able to understand -

i) the concept of Service Tax

ii) how the value of taxable service is determined

iii) the rate of service tax

iv) who is liable to pay service tax

v) the concept of VAT

Introduction :

Taxation is the main source of obtaining funds to the Government. There are two different

views regarding increasing the funds from taxes. One is to raise the tax rate of current taxes

and another is to find out new areas of taxation and to bring more and more people under the

tax net. In the age of LPG it would not be feasible to increase the tax rate so the Government

has chosen the second way that is to introduce new taxes. So Service Tax was introduced for

the first time in India in 1994 under the Finance Act of 1994.

There is another reason to introduce Service Tax in India and that is, increasing importance

of service sector in Indian economy. Share of service sector increased from 28% of GDP in

1950 to about 70% of GDP in 2010.

Service Tax in India :

The Tax Reforms Committee headed by Dr. Raja Chelliah recognized the revenue potential

of the service sector in India and recommended introduction of Service Tax on select services.

On the basis of these recommendations Dr. Manmohan Singh, the then Union Finance Minister,

introduced the new concept of Service Tax under Chapter V of the Finance Act, 1994.

Service Tax is a tax levied on notified services provided or to be provided in India, except

in the State of Jammu and Kashmir. It is chargeable on providing service or services but

payable only on receipt of taxable service from the customer or client before, during or after

rendering the services. It is an indirect tax. It was introduced for the first time on 3 services and

subsequent Finance Acts have added more and more services for tax purpose. As on 01/05/

2011 there were 119 services are under the tax net.

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Value of Taxable Service :

As service tax is to be charged on the value of taxable service provided or to be provided,

it is necessary to know how the value of taxable service is to be determined.

As per section 67, the valuation of taxable service shall be determined under the following

two situations -

a) Service tax is separately charged in the Bill.

b) Service tax is included in the Bill Value.

Service tax is separately charged in the Bill :

The valuation of taxable service is depending on the type of consideration of service. It is

explained as follows -

i) Whether the provision of service is for a consideration in money:

Gross amount charged by the service provider in the bill is the value of taxable service.

ii) Whether the provision of service is for consideration partly in money and

partly in kind or wholly in kind:

The amount of money and the market value of consideration received in kind is the value

of taxable service.

iii) Whether the provision of service is for a consideration which is not

ascertainable:

The valuation of taxable service shall be the amount to be determined in prescribed manner.

Service tax is included in the Bill Value:

If the gross amount charged by a service provider is inclusive of service tax payable, the

value of such taxable service shall be determined by deducting the amount of service tax from

the gross amount charged. In this situation the service tax is calculated on the basis of reverse

working.

Charging Service Tax :

Section 66 is the charging section of the Act and provides as under -

i) Service tax is charged @ 10% of gross value of taxable service, but in certain cases,

abatement is provided for material component of the transaction.

Though service tax is levied at the basic rate of 10 %, in certain cases an alternative rate

is also provided.

ii) An Education Cess @ 2 % is to be charged on the service tax on all taxable services

vide the Finance No. (2) Act, 2004 with effect from 10/09/2004.

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iii) The Secondary and Higher Education Cess ( SHEC ) @ 1% shall also be charged on

the service tax on all taxable services vide the Finance Act, 2007 with effect from 11/05/2007.

Thus, the current rate of service tax is 10% of the gross value of service plus education

cess @ 2% of the service tax and SHEC @ 1% of the service tax. Therefore the effective rate

of service tax is 10.3% of the gross value of taxable services.

iv)The tax is levied only on those taxable services which are referred to in various sub-

clauses of clause (105) of section 65. There is no tax on free services.

v) There is no particular definition of taxable service/s. Taxable services means those

services which are included in various sub clauses of section 65 (105). The following are the

some of the essential characteristics of services -

a ) existence of two parties - service provider and service recipient.

b ) service as distinct to sale

c ) service provided should be a taxable service

d ) consideration for the service

vi) There are also certain exemptions from service tax.

Rate of Service Tax :

The rate of service tax from the introduction was as follows:

i) The rate of service tax was 5% on gross value of taxable service, from 01/07/1994 to

13/05/2003.

ii) The rate of service tax was 8% on gross value of taxable service, from 14/05/2003 to

09/09/2004.

iii) The rate of service tax was 10% on gross value of taxable service and education cess

was at 2% of the service tax, from 10/09/2004 to 17/04/2006.

iv)The rate of service tax was 12% on gross value of taxable service and education cess

was at 2% on the service tax, from 18/04/2006 to 10/05/2007.

v) The rate of service tax was 12% on gross value of taxable service; education cess was

at 2% on the service tax and SHEC at 1% on the service tax, from 11/05/2007 to 23/02/2009.

vi)The rate of service tax was 10% on gross value of taxable service; education cess was

at 2% on the service tax and SHEC at 1% on the service tax, from 24/02/2009 to 31/03/2012.

vii) The rate of service tax was 12% on gross value of taxable service; education cess

was at 2% on the service tax and SHEC at 1% on the service tax, from 01/04/2012 onwards.

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Person who has to pay Service Tax :

The service tax is required to pay as per the provisions of rule 6 of the Service Tax Rules,

1994. The general principle is that the person providing a taxable service is liable to pay service.

In certain specific situations, section 68(2) permits the government to notify person other than

the person providing the taxable service to be liable for payment of service tax .The exceptions

to general principle are as fallows.

Sr. No. Services Persons liable for Payment

1 General Insurance Insurance Company

2 Insurance Auxiliary Insurance Company

3 Any service provided from outside Receiver of service in India

India and Received in India

4 Goods Transport Agency (GTA) Person making payments of

freight I.e. receiver of the

service in organized sector or

GTA i.e. provider of service in

other case

5 Sponsorship Services Person sponsoring the event if

he is located in India

6 Business auxiliary services of Mutual fund

distribution of mutual fund

Value Added Tax (VAT) :

Value Added Tax (VAT) is a broad based tax levied of multiple stage with tax on inputs

credited against taxes on output VAT was firstly introduced in the 1950’s but it remained confined

to handful number of countries till the 1980’s .As many as 30 Countries have switched over to

VAT since 1980 and the total number of countries who have adopted VAT presently reached to

more than 130. India has been slow in adoption of VAT. In domestic trade taxes, it adopted

excise duty at the Central level and sales tax at State level for this purpose.

The Central Government attempted reforms in the central excise duty by introducing the

principles of VAT in 1986 through the introduction of MODVAT. Over the period the rates have

been rationalized exemption have been reduced and coverage has been extended to almost all

the commodities commencing MODVAT has now been converted into a central VAT coined

and called CENVAT.

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The state Government had been indifferent in understanding any reforms in the sales tax

system .The task force known as Kelkar Committee was appointed to study this issue and it

opined that it is necessary that state VAT should be the tax to unify all the state level taxes i.e.

Sales Tax, Purchase Tax, Turnover Tax, Work Contract Tax, Entry Tax, Special Additional Tax

etc. should all be covered under State VAT. The efforts were initiated towards introduction of

VAT since last many years.

Concept of VAT :

VAT is a Tax, which is charged on the increase in value of goods and services at each

stage of production and circulation. It is also chargeable on the value of all imported goods. It is

charged by registered VAT business/ persons/ Tax payers. VAT has replaced a number of

other taxes and its introduction has not resulted in either increased prices to final consumers or

reduced profitability of business. VAT is levied on the difference between the sale price of the

goods produced on the services rendered and the cost their of that is the difference between

the output and the input.

In other words -

Ø It is nothing but multi point Sales Tax.

Ø It is collected on value addition only at each stage.

Ø Tax paid by the dealer is deducted from the tax payable collected at every point of sale

and the tax already paid

Difference between Sales Tax & VAT :

Sales Tax VAT

1. Tax is levied at the stage of the first

sale or at the final stage.

2. Tax is charged on goods only.

3. A large numbers of forms are required.

4. Computation of tax liability is complex

5. Assessment is done by the department

6. Penalties for defaulter/evaders are not

strict.

7. Dealer reselling tax paid goods do not

collected any tax on resale and file nil

returns.

1. Tax is levied and collected at every

point of sale.

2. Tax is charged on goods & services

both.

3. At the most a few forms are required.

4. It is transparent and easier

5. Self -Assessment is done by dealer.

6. Penalties will be stricter.

7. Dealer reselling tax paid goods will have

to collect tax &VAT, file returns and

pay VAT at Every Stage of sale.

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8. Sales tax is not levied at the time of

purchase against statutory forms but

there is misuse of such forms resulting

in tax evasion.

9. Returns and challans are filed separately

and the dealer have to give numerous

detail

8. VAT dispenses with such forms and sets

off all tax paid at the amount of tax

payable on sale

9. The returns & the Challans are filed

together in a simple format after self

assessment done by the dealer himself.

Key Terms :

i) Service Tax - Service Tax is a tax levied on notified services provided or to be provided

in India, except in the State of Jammu and Kashmir.

ii) VAT - VAT is a Tax, which is charged on the increase in value of goods and services

at each stage of production and circulation.

Self Assessment Questions :

1) Objective Type: Chose the correct alternative:

i) Service Tax was introduced in India in the year:

a) 1991 c) 1994

b) 2000 d)2004

ii) Service tax was introduced first time on:

a) 3 services c) 4 services

b) 6 services d) 5 services

iii) Service tax is a charge on:

a) Taxable service provided

b) Taxable service to be provided

c) Taxable service provided or to be provided

d) Any service provided or to be provided

iv) The provisions relating to valuation of taxable services are included:

a) In section 65 of the Finance Act, 1994

b) In section 67 of the Finance Act, 1994

c) In section 65A of the Finance Act,1994

d) None of the above

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2) Short Answer Questions:

a. What is Service Tax?

b. How the value of taxable service is determined?

c. How the service tax is charged?

d. Who has to pay the service tax?

e. Explain the concept of VAT.

f. Give the difference between Sales Tax and VAT.

Further Readings:

1. Dr. Ahuja Girish, Dr. Gupta Ravi: Systematic Approach to Income Tax, Service Tax

and VAT, Bharat Law House Pvt. Ltd., New Delhi.

2. Manoharan T.N., Hari N.V.: Students Handbook on Income Tax, VAT and Service

Tax, Snow White Pub., Mumbai.

3. Dr. Patil J.F., Dr. Patil V.S. (Ed.) : Service Tax, Shivaji University, Kolhapur.

4. Singhania, Vinod K. & Singhania, Monika: Taxmann Students Guide to Income Tax

including Service Tax/VAT, Taxmann Publications, New Delhi

5. www.servicetax.gov.in

ªªª

1

KQ>H$ H«$. 4 _Yrb CnKQ>H$ : B) m CnKQ>H$mVrb Smart Card And Pay Order

ñ_mQ>© H$mS>© (Smart Card)

AmYw{ZH$ ~±H$s¨J_Ü o AJXr A{bH$S>rb H$mimV dmnaÊ`mV oUmao EH$ gmYZ åhUOo ñ_mQ>© H$mS>© hmo .R>odrXmam§À`m VgoM H$O©Xmam§À`m ~±H$ ì`dhmamMo ì`dñWmnZ H$aUmao BboŠQ´>m°{ZH$ V§ÌkmZmMo Vo EH$ Anyd© AgoCn`moOZ Amho. E.Q>r.E_., S>o~rQ> H$mS>©, H«o${S>Q> H$mS>© B. Mr nwT>rb gwYm[aV Amd¥Îmr åhUOo ñ_mQ>© H$mS>© hmo .AmJm_r H$mimV {H$aH$moi dñVy d godm àmá H$ê$Z KoÊ`mÀ`m ~m~VrV Ë`mMm Imobda n[aUm_ {XgyZ oB©b.J«mhH$m~ÔbMr g§nyU© _m{hVr Ë`mV Agë`m_wio EH$ àH$mao ñ_mQ>© H$mS>© ho ~±H$ J«mhH$mMo gdmª{JU ñdê$nmMoAmoiInÌ Amho Ago åhQ>ë`mg `mo½` hmoB©b.

ñ_mQ>©H$mS>©À`m _XVrZo H$mS>©YmaH$ a¸$_ H$mT>Uo, a¸$_oMo hñVm§VaU d XoUr XoUo B. godm§Mm H$moUË`mhr{R>H$mUr dmna H$ê$ eH$Vmo d Amnbo ì`dhma doJmZo nyU© H$ê$ eH$Vmo. H$mS>©YmaH$ Ooìhm ~±Ho$er ì`dhma H$aVmoVoìhm Vmo BboŠQ´>m°{ZŠg nÕVrZo AmoiIbm OmVmo d Ë`mMdoir Ë`mMo gd© ì`dhma BboŠQ´>m°{ZH$ nÕVrZo Zm|XboOmVmV. ñ_mQ>©H$mS>©Mm dmna Ho$ë`mZ§Va J«mhH$mMo gd© ì`dhma A{Ve` gwb^nUo VnmgyZ KoVm oVmV.

ñ_mQ>© H$mS>©Mm _moR>çm à_mUmV dmna gwê$ Pmë`mg ~±H$ J«mhH$m§Mr dmT>Vr g§»`m ~±H$s¨J ì`dhmamMr JVrdmT>dob, A{YH$ nmaXe©H$Vm {Z_m©U hmoB©b VgoM {heo~ Zm|XUr gmonr-gwQ>gwQ>rV d J{V_mZ hmoB©b.

ñ_mQ>©H$mS>©Mm AmUIr EH$ àJV àH$ma åhUOo Stored Value Card `mMm EH$ àH$ma Am°ñQ´>o{b`m_Ü oTrans card `m ZmdmZo AmoiIbm OmVmo. gmÜ`m eãXmV ñ_mQ>© H$mS>© ho ~±H$s¨J d BVa àJV g§nH©$ ì`dñWoMoEH$ gmYZ åhUyZ bjmV ¿`mdo bmJob.

AXm AmXoe (Pay Order)

gm_mÝ`V: dñVy d godm§Mo {dH«o$Vo Am{U nwadR>mXma Ë`m§Mr oUo a¸$_ aoIm§{H$V {S>_m§S> S´>mâQ> d aoIm§{H$V

MoH$Ûmao ñdrH$maVmV. na§Vw H$mhrdoim Aer n[apñWVr CX² dVo H$s, MoH$ (YZmXoe) dQ>Ê`mgmR>r {db§~ bmJVmo.

Ë`m_wio ì`mnmar ì`dhma H$aUmè`m§À`m g_moa AënH$mbrZ amoIVoMm J§ ra àíZ {Z_m©U hmoVmo. hr g_ñ`m

gmoS>{dÊ`mgmR>r ~±H$ ì`dñWmnH$ "AXm AmXoe' (Pay Order) À`m _mÜ`_mVyZ J«mhH$mbm VmËH$mi a¸$_

{_iÊ`mgmR>r _XV H$aVmo. Ë`m_wio ~±H$ J«mhH$ Amnbr a¸$_ VmËH$mi {_i{dVmo d Amnbr amoIVoMr JaO nyU©

H$ê$ eH$Vmo. AWm©V `mgmR>r ~±H$ d J«mhH$ `m§À`mV nañna {dídmg d gwg§dmX `m§Mr JaO AgVo. g§~§{YV

~±H$ J«mhH$mMo ~±Ho$er AgUmao Am{W©H$ ì`dhma CÎm_ àH$maMo AgVrb Va J«mhH$mbm `m gw{dYoMm bm^ {_iy

eH$Vmo.

~±Ho$Mm ì`dñWmnH$ "AXm AmXoe' XoVmZm g§~§{YV ì`{ŠVMr qH$dm CÚmoJg§ñWoMr Am{W©H$ nV H$m` Amho

Vo nmhÿZ `m~ÔbMm {ZU© KoVmo. amoIVoMr g_ñ`m gmoS>{dÊ`mgmR>r `m gmYZmMm Cn`moJ hmoVmo.

ªªª

~r. H$m°_. ^mJ-3 : àJV ~±H$sJ nona-1

^maVmVrc ~±H$sJMo H$m`Xo Am{U ì`dhma`m {df`mÀ`m gwYm[aV Aä`mgH«$_mà_mUo A{YH$Mm mJ go{_ñQ>a 5 H$[aVm

2

H$O} Am{U A{J«_o

H$O© d A{J«_o XoUo ho ì`mnmar ~±H$m§Mo EH$ _hÎdmMo H$m © Amho. XoemVrb CÚmoJnVr, CÚmoOH$, ì`mnmar,ì`mdgm{`H$ Am{U ~±H$ J«mhH$m§Zm {d{eîQ> H$aUm§gmR>r H$O} {Xbr OmVmV. AWm©V Ë`mgmR>r H$O©XmamH$Sy>Z `mo½`Vo VmaU KoVbo OmVo. H$O© {Xë`m_wio ~±Ho$bm CËnÞmMr àmár hmooVo.

gm_mÝ`V: ì`mnmar ~±H$m doJdoJù`m loUrVrb H$O©Xmam§Zm Aën_wXVrMo H$O© d A{J«_m§Mr _§Oyar XoVmV.~±H$m§Mm IM© (R>odrXmam§Zm Úmdo bmJUmao ì`mO + H$_©Mmè`m§Mm nJma + godm§~ÔbMo XoUo + H$a) Am{U H$O©d A{J«_m§darb ì`mOmnmgyZ {_iUmao CËnÞ VgoM godm nwa{dë`m~ÔbMo CËnÞ `mVrb \$aH$mdê$Z ~±H$m§Mm Z\$m{ZpíMV hmoVmo. dmñV{dH$ nmhVm OmñVrVOmñV Z\$m {_i{dUo ho ì`mnmar ~±H$m§Mo à_wI C{Ôï> AgVo. VgoM H$O©d A{J«_m§Mr a¸$_ åhUOo {Zamù`m ^mfoV gm§Jm`Mo Pmë`mg ~±H$m§Zr CgZdma {Xbobr H$Om©D$ a¸$_ hmo .

H$O© d A{J«_o XoÊ`mMr VÎdo :

Iao nmhVm, R>odrXma§mMr R>od d _mJVmjUrM naV H$aÊ`mMr ~±Ho$Mr j_Vm H$m` Amho `mdarb R>odrXmam§Mm{dídmg hmM g§nyU© ~±H$ ì`dgm`mÀ`m `emMm _hÎdmMm ^mJ Amho. åhUyZ ~±H$m§Zr H$O© XoVmZm H$mhr {ZpíMVVÎdm§Mm Adb§~ H$aUo JaOoMo Amho. H$maU H$Om©D$ a¸$_ åhUOo R>odrXmam§Zm H$mhr H$mbmdYrZ§Va naV H$amdrbmJUmar a¸$_ Amho.

AmYw{ZH$ H$mimV H$Om©g _§Oyar XoVmZm ~±H$m àm_w»`mZo nwT>rb XjVm KoVmV. `mVrb n{hbm ^mJ åhUOo

_hÎdmMr VÎdo :

(1) gwa{jVVm(2) amoIVm(3) bm^Vm

H$O© _w»`V: R>odtÀ`m AmYmao {Xbo OmVo. åhUyZ H$O© XoVmZm a¸$_ gwa{jV Amho H$m Vo nm{hbo OmVo.gwa{jVVm nwT>rb XmoZ à_wI _wÔçm§da AmYm[aV AgVo.

(1) H$O©XmamZo VmaU {Xbobr _mb_Îmm(2) H$O© naV\o$S> H$aÊ`mMr H$O©XmamMr j_Vm

VgoM `mo½` àH$maMo VmaU, H$O©XmamMo Mm[aÍ`, nV, Am{W©H$ j_Vm, ì`mO {Z`{_V XoUo B. KQ>H$m§Mmgwa{jVVo_Ü o g_mdoe hmoVmo.

KQ>H$ H«$. 7 _Yrb CnKQ>H$

A) Loans and Advances - Meaning, Definitions, Principles of Sound Lending


^maVmVrc ~±H$sJMo H$m`Xo Am{U ì`dhma`m {df`mÀ`m gwYm[aV Aä`mgH«$_mà_mUo A{YH$Mm mJ go{_ñQ>a 6 H$[aVm

3

amoIVm åhUOo R>odrXmam§Zr _mJVmjUrM Ë`m§Mr R>od naV H$aÊ`mMr ~±Ho$Mr j_Vm hmo . VmaU _mb_ÎmoMoH$moUVohr ZwH$gmZ Z hmoVm {VMo amoI n¡emV ê$nm§Va H$aÊ`mMr ~±Ho$Mr j_Vm åhUOo amoIVm hmo . `m_Ü o ~±Ho$bmAn`e Ambo Va _mÌ R>odrXmam§Mm ~±Ho$darb {dídmg Zmhrgm hmoVmo Am{U ~±H$ Am{W©H$ g§H$Q>mV gmnS>Vo.

H$O© XoÊ`mMo AmUIr EH$ VÎd åhUOo bm^Vm hmo . bm^VoMo VÎd gmÜ` hmoÊ`mgmR>r gwa{jV _mb_ÎmoMoñdê$n, H$O© KoÊ`mMm hoVy, H$O© naV\o$S>rMm H$O©XmamMm _mJ© H$moUVm ho _hÎdmMo AgVo. CÚmoJ ì`dgm`mgmR>rÁ`m§Zm H$O© {Xbo Amho, Ë`m§À`mH$Sy>Z ~±Ho$Zo `mo½` d gwa{jV Ago VmaU KoVbo nm{hOo. `mo½` H$maUmgmR>r H$O©{Xbo nm{hOo. VgoM H$O© naV\o$S>rMo `mo½` {Z`moOZ Ho$bo nm{hOo.

H$O© XoÊ`mMo AmUIr EH$ Mm§Jbo VÎd åhUOo Ë`mV YmoŠ`m§Mo {d^mOZ Aem [aVrZo gmYbo nm{hOo H$s~±Ho$Zo {d{dY H$maUm§gmR>r doJdoJù`m H$O©Xmam§Zm H$O© XodyZ Omo{I_ H$_r Ho$br nm{hOo.

AIoarg ~±Ho$Zo H$O© XoVmZm CËnmXH$VoMmgwÕm {dMma Ho$bm nm{hOo. Am{W©H$ KS>m_moS>rVrb CËnmXH$Vm hmEH$ _hÎdmMm KQ>H$ Amho.

gd©gmYmaUnUo H$O© d A{J«_m§Mo XmoZ _w»` àH$ma nS>VmV.

(1) Agwa{jV H$O} : Á`m H$Om©gmR>r H$moUË`mhr n«H$maMo VmaU KoVbo OmV Zmhr, Ë`mg Agwa{jV H$OoAgo åhUVmV. H$O© _§Oya H$aVmZm ~±H$ H$O©XmamMo ì`{ŠVJV d Am{W©H$ ñdê$nmMo Mm[aÍ`, Am{W©H$ j_Vm,Ë`mÀ`m OdiMo ^m§S>db `mdê$Z ì`mOmgh H$O© naV\o$S>rMr j_Vm Amho H$m Vo VnmgVo. CÚmoJ ì`mdgm{`H$m§ZmH$O© XoVmZm Ë`mMr ì`mdgm{`H$ nV, ì`dgm`mdarb Ë`mMr {Zð>m, Zmdbm¡{H$H$ d Ë`m§Mr Mm§Jbr Am{W©H$nmíd© y_r nm{hbr OmVo.

(2) gwa{jV H$O} d A{J«_o : gmYmaUnUo CÚmoJ ì`mdgm{`H$m§Zm H$O} d A{J«_o _§Oya H$aVmZm VrO{_Z, B_maV, `§Ìgm_J«r, dñVy B. gwa{jV d dmñVd _mb_ÎmoÀ`m AmYmamda {Xbr OmVmV. `m~m~VrVàm_w»`mZo nwT>rb XmoZ ~m~tMm {dMma H$aÊ`mV oVmo.

(A) VmaU {Xbobr _mb_Îmm hr dmñVd _mb_Îmm Agmdr.(~) _mb_ÎmoMo ~mOma_yë` ho H$Om©D$ a¸$_onojm OmñV Agm`bm hdo.

~±H$m gm_mÝ`V: H$Om©À`m AmYmao {dH$V KoVbobr _mb_Îmm VmaU åhUyZ _mJVmV. `mbmM àmW{_H$VmaU Ago åhQ>bo OmVo. BVa VmaUm§Mm C„oI g§~§{YV VmaU (Co-lateral) Agm Ho$bm OmVmo.

A{J«_m§Mo àH$ma :

A{J«_m§Mo _w»`V: nwT>rb Mma àH$ma {XgyZ oVmV.

(1) H$O©(2) amoI H$O© nÕVr (Cash Credit)

(3) A{YH$f© gdbV (Over Draft)

(4) hþ§S>r IaoXr / dQ>{dUo.

`m àH$mam§Mo WmoS>Š`mV ñnï>rH$aU nwT>rbn«_mUo H$aVm oB©b.

4

(1) H$O© : {ZpíMV H$mbmdYrgmR>r, {ZpíMV ì`mOXamZo H$O©Xmambm Or a¸$_ {Xbr OmVo Ë`mg H$O©Ago åhUVmV. H$O© ho amoI ñdê$nmV {Xbo OmVo qH$dm H$O©XmamÀ`m H$O© ImË`mda VodT>r a¸$_ O_m Ho$br OmVo.JaOoZwgma H$O©Xma a¸$_ CMby eH$Vmo. na§Vw ì`mOmMr AmH$maUr _mÌ g§nyU© H$O© a¸$_oda Ho$br OmVo.ì`dgm`mVrb IoiË`m ^m§S>dbmMr JaO ^mJ{dÊ`mgmR>r AënH$mimV _mJUr H$O© CMbbo OmVo. _mJUr H$O©ho _mJUr H$aVmjUr {Xbo OmVo.

_wXV H$O© ho gmYmaV: _Ü`_ _wXVrMo AgVo. (1 Vo 5 df©). XrK© _wXVrMo H$O© 5 dfm©nojm OmñVH$mbmdYrMo AgVo. _Ü`_ _wXV H$Om©À`m _XVrZo {Q>H$mD$ §Ìgm_J«r d CnH$aUo `m§Mr IaoXr Ho$br OmVo. VaXrK©_wXV H$Om©À`m ghmæ`mZo B_maVrMo ~m§YH$m_, ZdrZ §Ìgm_J«rMr IaoXr d H$maImÝ`mMo AmYw{ZH$sH$aUHo$bo OmVo.

(2) amoI H$O© nÕVr : amoI H$O© åhUOo EH$m {d{eï> _`m©Xon ªV Ho$ìhmhr Am{U {H$Vrhr a¸$_CMbÊ`mg ~±Ho$Zo H$O©Xmambm {Xbobr nadmJZr hmo . {deofH$ê$Z ~±H$ Amnë`m {Z`{_V Am{U {dídmgmh©J«mhH$mbm Aer gw{dYm CnbãY H$ê$Z XoVo. `m H$O© ImË`mVyZ a¸$_ H$Yrhr H$mT>Vm oVo d O_m H$aVm oVo.CMbboë`m H$O© a¸$_oda ì`mO AmH$mabo OmVo. H$mhrdoiog H$O©XmamZo _§Oya H$O© _`m©Xm dmnabr Zmhr Va ~±H$Z CMbboë`m H$O© a¸$_oda gwÕm "~m§{YbH$s ewëH$' AmH$mê$ eH$Vo.

(3) A{YH$f© gdbV : Ooìhm ~±H$ J«mhH$mbm Amnë`m O_m a¸$_onojm OmñV a¸$_ {d{eï> _`m©Xon ªVMmby ImË`mda H$mT>Ê`mMr nadmZJr XoVo Voìhm Ë`mg A{YH$f© gdbV Ago åhUVmV. A{YH$f© gdbV hr_mb_ÎmoÀ`m VmaUmÀ`m AmYmao {Xbr OmVo. `m àH$maMo H$O© ho AënH$mimgmR>r (EH$/XmoZ _{hZo) {Xbo OmVo.\$ma Va EH$ df©n ªV H$mbmdYr AgVmo. CMb Ho$boë`m C¸$_odaM ì`mO AmH$mabo OmVo. amoI H$O© ho dfm©À`m_wXVrgmR>r AgVo Va A{YH$f© gdbV ho EH$/XmoZ _{hZo Aem AëH$mimgmR>r AgVo. åhUOoM àmg§{JH$ñdê$nmMo AgVo.

ªªª

5

B. Com. Part-III : Advanced Banking Paper-I

Law and Practice of Banking


of concerned subject for the Semester-V

Unit-4 Sub point (B) Smart Card And Pay Order

Smart Card

Smart Card is the latest advance in modern trends in banking. It is one of the novel

application of electronic technology to the management of banking transactions of the depositers

as also borrowers. Smard Card is in a way a further refinement of ATM / Credit Card / Debit

Card. It is in a sense a total identity card of the bank customer with the use of Smart Card the

card holder can avail of any bank service - withdrawal, Transfer and Payment any where in a

fast manner.

The Smart Card holder is electronically identifed and all his banking transaction are

symultaniously recorded in electronic fashion. The record can be examined, verified and

reconciled in a very user friendly manner. Greater use of Smart Card by increasing a number of

banking customers enhances the speed of banking transaction, gives full transperency and easy

as well as fast accounting.

A further variation of the Smart Card is in the form of stored value card, One of which is

known as trans card in circulation in Australia. Infact Smart Card is a very advanced multipurpose

vehicle for banking transaction as well as communication transaction.

Pay Order

Normally sellors of Goods and Providers of services get their payment in the form of

Demand Drafts and crossed cheques. Sometimes realization and enchashment of such crossed

DD or cheques take sometime, which may create a short-term problem of liquidity, for the

trader.

In such circumstances he can take recourse to the method of pay order through which the

person is paid cash at a certain discount immediately pending realization of cheque or DD in

normal course of time.

The Pay Order of a customer of the bank is accepted on the basis of customers creditibility,

credit and also reputation of the issuer firm or individuals credit and of course the bank in

whose name the DD or cheque is issued.

ªªª

6

B. Com. Part-III : Advanced Banking Paper-I

Law and Practice of Banking



Unit-7 Sub point

A) Loans and Advances - Meaning, Definitions, Principles of Sound Lending

Loans And Advances

One of the major functions of commercial banks relates to granting loans and making

advances to industrialists, businessmens, traders and customers for specific purposes on the

basis of material security or personal security of the borrower. It is this function which creates

a source of income for the banks. In fact, this source of income is the major source of income

for the banks.

Normally commerical banks give short term loans and advances to various categories of

borrowers. The difference between expenditure on (Interest paid to the depositers + staff

salary + salary + service charges + taxes) and the income received by the bank from interest

on loans & advances and other service charges constitutes roughly the profit of the bank.

Naturally profit maximization is the objective of the commercial banks. In common words loans

and advances is expressed as lending by the bank.

Principles of Lending

The entire banking business depends for its success on the faith of the depositer's in the

ability of the bank to pay cash on demand. It is therefore necessary for banks to follow certain

principles while lending funds to borrowers because the funds belong to basically the depositer's.

In the modern context the banks follow a set of principles while making loans & advances.

These principles can be divided into two groups. The first group covers three cardinal principles

of lending.

(1) Safety

(2) Liquidity

(3) Profitability.

As loans are made on the basis of deposits which belong to the depositer. The bank must

make laons and advances on the basis of safety considerations. The safety of a loan depends

on -

(I) The Security given by the borrower.

(II) The repaying capacity of the borrower.

7

Which also includes the payment of interests. In other words reasonable security and

integrity, character, credit & capacity of the borrowers are major conditons which determine

safety of the loan.

Liquidity means ability and ease of converting an asset into cash without loss as and when

required, every bank must always be prepared to repay cash on demand to the depositers

immeditely. Failure to do this adversly affect faith and confidence of the depositers which may

land the bank in real financial crisis.

The other principles of lending include profitability, the nature of security, the purpose of

loan, source of repayment of the borrower. A borrower who borrows money for business must

have proper security, the right purpose for laon, must have a proper planning for repayment.

Another principle of lending involves diversification of risks. While making loans & advances

the bank must ensure that the funds are advanced to different kinds to borrowers which normally

minimizes risks.

Finally a banker must think about the productivity of loan also. It is not only character,

credit & capacity of the borrower, but also the productivity of the economic activity for which

the loan is taken which must be considered as a very important principle of lending.

Normally there are two kinds of loans and advances.

(1) Unsecured advances : This is loan or advance for which no security is obtained

Generally the banker takes into consideration character, capacity and capital of the borrower

which determine his ability of timely repayment with interest. A banker may make loans and

advances to a businessman who has integrity, business reputation and a fairly good financial

background.

(2) Secured Loans and Advances : Normally loans & advances are made to businessmen

on the basis of security of tangible assets like Land, Building, Machinary, Goods or Documents

of title to goods, While making such secured advances basically two considerations are kept in

mind.

(a) The asset to be given as security must be a tangible asset.

(b) The market value of such security or asset must be clearly more than the amount of

loan granted.

The bankers normally require primary security that is the asset which has been bought

with the help of bank finance. All other securities are described as co-lateral security, which

are other than the asset bought with the help of bank finance.

8

Forms of Advances

There are basically four forms of advances. These are -

(1) Loans

(2) Cash Credit

(3) Over Draft

(4) Bills purchased and discounted.

These are explained briefly as below.

(1) Loans : Loan is a lump-sum amount advanced to a certain borrower for a certain

period at arranged rate of interest. The loan is paid either in cash or credit in the borrowers

current account. The interest is charged on entire loan amount. A loan can be a demand loan

which is granted to meet short term working capital needs. Such demand loan is payable on

demand. There can be term loans involving medium term (1 to 5 years) and long term (more

than 5 years) medium term loans are made for the purchase of durable valuable machines and

equipments. Where as long term loan is made for construction of building, purchase of new

machinary and modernization of plants.

(2) Cash Credit : Cash Credit is an arrangement which enables a customer to borrow

money up to certain limit from the bank. The banker generally makes this facility available to

their regular and reliable customers. The cash credit account is a running account from which

cash can be withdrawn and where surplus can be deposited. Interest is charged only on the

credit made available against pledge or hypothiketion of goods. Some times a bank may ask for

a commitment charge if the customer does not use the cash credit limit fully.

(3) Overdraft : When a bank allows a customer to withdraw over and above his credit

balance in the current account upto a certain limit, it is known as overdraft. It is a temporary

facility granted against security. The interest is charged only on the amount withdrawn. Cash

credit is a regular longterm business arrangement where as overdraft is occasional and for

short term needs only. Sometimes temporary overdrafts are permitted to customer who have

reliable sources of repayment of borrowed amount.

ªªª

9


~±H$m Am{U {dÎmr` g§ñWm`m {df`mÀ`m gwYm[aV Aä`mgH«$_mà_mUo A{YH$Mm mJ go{_ñQ>a 5 H$[aVm

KQ>H$ H«$.3 _Yrb CnKQ>H$

aonmo aoQ> d [aìhg© aonmo aoQ>

^maVr` ZmUo~mOmamV AënH$mbrZ d XrK©H$mbrZ {ZYtMo {Z §ÌU H$aÊ`mgmR>r AmYw{ZH$ ~±qH$J_Yrb

H$mhr ZdrZ nÕVtMm dmna H$aÊ`mV oV Amho. A{bH$S>rb H$mimV ~±H$s¨J {gÕm§V Am{U ì`dhmamV aonmo aoQ>

ho EH$ _hÎdmMo nV{Z §ÌUmMo g§»`mË_H$ gmYZ g_Obo OmVo.

AënH$mimV A{Ve` Vrd« Aem Am{W©H$ AS>MUrÀ`m àg§Jr ì`mnmar ~±H$m§Zm JaOoà_mUo {ZYr CnbãY

Ho$bm OmVmo. Voìhm _Ü`dVu ~±H$ Ë`m {ZYrda Omo ì`mOXa AmH$maVo Ë`mg "aonmo aoQ>' Ago åhUVmV. ZmUo~mOmamVrb

AënH$mbrZ amoIVoMo {Z`_Z H$aÊ`mgmR>r [aPìh© ~±H$ Am°\$ B§{S>`m "aonmo aoQ>' Am{U "[aìhg© aonmo aoQ>' `m

gmYZm§Mm Cn`moJ H$aVo.

aonmo ho 'Repurchase obligation' (nwZaIaoXrMo ~§YZ) `m eãXmMo g§{já ê$n Amho. XoemVrb ~±H$m§Zm

AënH$mbrZ {ZYr CnbãY H$ê$Z XoÊ`mgmR>r _Ü`dVu ~±H$ Omo ì`mOXa AmH$maVo Ë`mg "aonmo aoQ>' Ago åhUVmV.

`mCbQ> XoemVrb ì`mnmar ~±H$m§H$Sy>Z AënH$mimgmR>r Ë`m§À`mOdirb A{V[aŠV [e„H$ {ZYr Á`m ì`mOXamZo

[aPìh© ~±H$ Am°\$ B§{S>`m pñdH$maVo Ë`mg "[aìhg© aonmo aoQ>' Ago åhUVmV.

Aem n«H$mao [aPìh© ~±H$ Am°\$ B§{S>`m XoemVrb ì`mnmar ~±H$m§À`m amoIVoÀ`m JaOm§gmR>r g_Ýd`

gmYÊ`mMm à`ËZ H$aVo. VgoM g§»`mË_H$ nV{Z §ÌUmMo gmYZ åhUyZ [aPìh© ~±H$ Am°\$ B§{S>`m `m gmYZm§Mm

à^mdr [aVrZo Cn`moJ H$ê$Z KoV Amho. gm_mÝ`V: aonmo aoQ> hm [aìhg© aoQ> nojm 0.5% Zoh_r OmñV AgVmo. gÜ`m

åhUOoM _mM© 2012 _Ü o Amnbo {V_mhr nVYmaoU Om{ha H$aVmZm [aPìh© ~±Ho$Zo aonmo aoQ> 8.5% d [aìhg© aonmo

aoQ> 8% EdT>m amhrb Ago ñnï> Ho$bo Amho.

ªªª

10


~±H$m Am{U {dÎmr` g§ñWm`m {df`mÀ`m gwYm[aV Aä`mgH«$_mà_mUo A{YH$Mm mJ go{_ñQ>a 6 H$[aVm


g§K{ZYr nÕVr : ñdê$n d H$m }

OJmVrb EH$ àJV AW©ì`dñWm ho A_o[aHo$Mo ñWmZ 21 ì`m eVH$mVgwÕm H$m`_ Agë`mMo {XgyZ oVo.OmJ{VH$ nmVirda Am{W©H$ dM©ñd Agë`m_wio A_o[aH$Z ZmUo~mOma hm Am§Vaamï´>r` ZmUo~mOmamMo à_wI H|$ÐåhUyZ AmoiIbm OmVmo. A_o[aHo$Mm ZmUo~mOma hm "Ý`y`m°H©$ ZmUo~mOma' åhUyZ gd©Ì AmoiIbm OmVmo.Ë`mM~amo~a ^¸$_ AW©ì`dñWoMo nmR>~i d _w~bH$ gwdU©gmR>m `m_wio "A_o[aH$Z S>m°ba' ho OJmVrb EH$ à_wIAm§Vaamï´>r` MbZ ~Zbo Amho.

A_o[aHo$Vrb ~±H$ ì`dgm`mVrb {dñH$irVnUm Xya H$ê$Z MbZ ì`dñWoV ZdrZ gwYmaUm gwMdÊ`mgmR>r"Z°eZb ~±qH$J H${_eZ'Mr {Z`wŠVr H$aÊ`mV Ambr. `m H${_eZÀ`m {e\$maer pñdH$maÊ`mV Amë`m dË`mMm n[aUm_ åhUyZ 1913 Mm "g§K{ZYr H$m`Xm' ApñVËdmV Ambm. 1913 `m dfu "g§K{ZYr nÕVr'Federal Reserve System hr _Ü`dVu ~±Ho$Mr §ÌUm A_o[aHo$V ApñVËdmV Ambr. A_o[aH$Z ~±H$ ì`dgm`mVrb1913 Z§VaMm H$mbI§S> hm EH$ ZdrZ Q>ßnm _mZbm OmVmo. H$maU `mZ§Va Iè`m AWm©Zo ~±H$ ì`dgm`mbm ZdodiU bmJbo.

"g§K {ZYr nÕVr' hr A_o[aHo$À`m ZmUo~mOmamVrb _Ü`dVu ~±H$ hmo . g§K{ZYr nÕVrMo _w»` H$m`m©b`dm°qe½Q>Z oWo Amho. g§nyU© A_o[aH$m XoemMo 12 {Oëøm_Ü o {d^mOZ H$aÊ`mV Ambo d àË oH$ {OëømgmR>r EH$"g§K{ZYr ~±H$' ñWmnZ H$aÊ`mV Ambr. A_o[aHo$V EHy$U 12 g§K{ZYr ~±H$m AgyZ Ë`mVrb Ý y m°H©$, {eH$mJmod g°Z \«$mpÝgñH$mo `m VrZ ~±H$m gdm©V _moR>çm AmhoV. g§K{ZYr ~±H$ g^mgX ~±H$m§Zm H$O© XoÊ`mMo H$m © H$aVmV.VgoM _Ü`dVu ~±H$ åhUyZ Amdí`H$ H$m }gwÕm H$aVmV.

g§K{ZYr nÕVrMo ñdê$n :

1. g§K{ZYr {Oëho : 1913 À`m g§K{ZYr H$m`ÚmZwgma A_o[aHo$Mo 12 g§K{ZYr {Oëøm_Ü o {d^mOZH$aÊ`mV Ambo. àË oH$ {OëømVrb EH$m ehamg "g§K{ZYr {gQ>r'Mm XOm© XoÊ`mV Ambm Amho. Aem arVrZoA_o[aHo$V 12 _Ü`dVu ~±H$m ñWmnZ H$aÊ`mV Amë`m AmhoV. nwT>rb ehamV _Ü`dVu ~±H$m§Mr H$m`m©b o AmhoV.

(1) ~m°ñQ>Z (2) Šbrìhb±S> (3) {eH$mJmo (4) H°$ÝgZ {gQ>r (5) Ý y m°H©$ (6) [aM_ÝS> (7) g|Q> ë wB©g(8) S>„mg (9) {\$bmS>o{ë\$`m (10) A°Q>bmÝQ>m (11) {_{Z`mnm°{bg (12) g°Z \«$mpÝgñH$mo

darbn¡H$s Ý y m°H©$ Am{U {eH$mJmo `m eham§Zm g|Q´>b [aPìh© {gQ>r Ago g§~moYÊ`mV oVo.

11

2. g§K{ZYr ~±H$m§Mo ^mJ^m§S>db : àË oH$ g§K{ZYr {OëømVrb gd© amï´>r` ~±H$m§Zm ñdV:Mo dgyb^m§S>db Am{U amIrd {ZYrÀ`m 6% Jw§VdUyH$ g§K{ZYr ~±Ho$À`m ^mJ^m§S>dbmV H$amdr bmJVo. Vgo H$m`Xoera~§YZ gd© amï´>r` ~±H$m§da Amho. `mZ§VagwÕm g§K{ZYr ~±Ho$Mo ^mJ^m§S>db {e„H$ am{hbo Va Ë`m {OëømVrbZmJ[aH$ d gaH$ma `m§Zm ^mJ^m§S>db {dH$Ê`mV oVo.

3. g§K{ZYr _§S>i : g§K{ZYr ~±H$m§À`m ì`dñWmnZmMr O~m~Xmar g§K{ZYr _§S>imda AgVo. ZdrZMbZ {Z{_©VrÀ`m H$m`m©da XoIaoI, {heo~ nwñVH$m§Mr VnmgUr B. ì`mnH$ A{YH$ma _§S>imbm AmhoV._§S>imÀ`m gXñ`m§Zm nyU©doi ì`dñWmnZmMo H$m_ H$amdo bmJV Agë`m_wio Ë`m§Zm doVZmMr VaVyX Ho$br Amho._§S>imMo gXñ` åhUyZ AW©ì`dñWoÀ`m {d{dY joÌmVrb ì`ŠVtMr {ZdS> Ho$br OmVo. A_o[aHo$À`m Q´>oP[aÀ`mgoHo«$Q>ar d H§$Q´>moba Am°\$ H$aÝgr ho _§S>imMo nX{gÕ gXñ` AgVmV. Va A_o[aHo$Mo AÜ`j ghm gXñ`m§Mr{Z`wŠVr H$aVmV.

4. g§MmbH$ _§S>imMr H$m_o : A_o[aHo$Vrb ~±H$ ì`dñWoda {Z §ÌU R>odUmar CƒñVamdarb §ÌUmåhUOo g§MmbH$ _§S>i hmo . _§S>imMr à_wI H$m_o nwT>rbà_mUo gm§JVm oVrb. gd© g§K ~±H$m§da XoIaoI R>odUo,Ë`m§Mo {heo~ VnmgUo, A_o[aHo$Vrb gd© g§K ~±H$m§À`m AÜ`j d CnmÜ`j {Z wŠVrg _mÝ`Vm XoUo, g§K ~±H$m§À`mamIrd {ZYrMo à_mU R>a{dUo, MbZ{Z{_©Vrda XoIaoI R>odUo B. H$m_o g§MmbH$ _§S>img H$amdr bmJVmV.

5. g§K g„mJma n[afX : àË oH$ g§K{ZYr ~±H$ Xadfu EH$mMr {ZdS> g§K g„mJma n[afXogmR>r H$aVo.dm°qe½Q>Z oWo g§K g„mJma n[afXoMr dm{f©H$ g^m ~mobmdbr OmVo. g§K {ZYr ~±H$m§Zm `mo½` Vo _mJ©Xe©Z g„mJman[afX H$aVo.

6. g§K{ZYr ~±H$m§Mr _Îmm : g§K{ZYr ~±H$m§Mr gdm©{YH$ _hÎdmMr _Îmm åhUOo A_o[aH$Z gaH$maMoH$O©amoIo hmo . Ë`m§Mo à_mU OmñV Amho. VgoM XñVEodOm§Zm ñdrH¥$Vr XodyZ _Îmm {Z_m©U Ho$br OmVo. gwdU©amoIo,Eg. S>r. Ama. Mr à_mUnÌo d naH$s` MbZ `m§Mmhr _Îmo_Ü o g_mdoe hmoVmo.

7. g§K{ZYr ~±H$m§Mo Xm{`Ëd : g§K{ZYr ~±H$m§À`m Xm{`ËdmV àm_w»`mZo g^mgX ~±H$m§À`m R>odr,gaH$maÀ`m R>odr, g§K{ZYr ~±H$oVrb R>odr d MbZr ZmoQ>m `m§Mm g_mdoe hmoVmo.

g§K{ZYr ~±H$m§Mr H$m } :

A_o[aHo$Vrb _Ü`dVu ~±H$ åhUyZ g§K{ZYr ~±H$m§Zm nwT>rb H$m_o H$amdr bmJVmV.

1. H$mJXr MbZ {Z{_©Vr : gaH$mar H$O©amo»`m§À`m VmaUmda H$mJXr ZmoQ>m§Mr {Z{_©Vr H$ê$Z Ë`mMo{dVaU Ho$bo OmVo. `m H$mJXr ZmoQ>m§Mo Xm{`Ëd g§K{ZYr ~±Ho$da AgVo.

2. gaH$maMr ~±H$ : A_o[aHo$Vrb H|$Ð gaH$ma d amÁ` gaH$maMr ~±H$ åhUyZ g§K{ZYr ~±H$m§Zm H$m_H$amdo bmJVo. H|$Ð d amÁ` gaH$maMr oUr Ë`m§À`m ImË`mda O_m Ho$br OmVmV. VgoM Ë`m§Mr XoUr g§K{ZYr~±H$m§_m\©$V {Xbr OmVmV.

3. g§K{ZYr ~±H$m§À`m emIm : g§K{ZYr ~±H$m§Zm g§K{ZYr {OëømV emIm CKS>Vm oVmV. Ë`mgmR>r"g§K{ZYr _§S>imH$Sy>Z' nadmZJr ¿`mdr bmJVo.

12

4. bm^m§emMo dmQ>n : A_o[aHo$Vrb g§K{ZYr ~±H$m§Zm Ë`m§À`m ì`dhmamVyZ àË oH$ dfu Z\$m {_iVmo.g§K{ZYr ~±H$m§À`m EHy$U CËnÞmVyZ gd© IM© dOm Ho$ë`mg Ë`m a¸$_oVyZ dgyb ^m§S>dbmda OmñVrVOmñV 6%bm^m§e ^mJYmaH$m§Zm {Xbm OmVmo. _mÌ g§K{ZYr ~±H$m§À`m CËnÞmda H$moUË`mhr àH$maMm H$a AmH$mabm OmVZmhr.

5. hþ§S>çm§Mr IaoXr-{dH«$s : A_o[aHo$Vrb g§K{ZYr ~±H$m§Zm Xoe d naXoemV ì`ŠVr, H§$nÝ`m d ì`mnmar~±H$m§H$Sy>Z hþ§S>çm IaoXr H$aÊ`mMm VgoM Ë`m§Mr {dH«$s H$aÊ`mMm A{YH$ma Amho.

6. g^mgX ~±H$m§Mm amIrd {ZYr : g§K{ZYr {OëømVrb gd© g^mgX ~±H$m§Zr g§K{ZYr ~±Ho$V AmnboImVo CKS>bo nm{hOo. Amnë`m ImË`mV Ë`m ~±H$m§Zr {ZpíMV Pmbobm amIrd {ZYr O_m H$aUo Amdí`H$ Amho.

7. AmonZ _mH}$Q> H${_Q>r : A_o[aHo$Vrb Iwë`m ~mOmamVrb ì`dhmamda {Z §ÌU R>odÊ`mgmR>r ~mamgXñ`m§Mr "AmonZ _mHo$Q> H${_Q>r' {Z_m©U H$aÊ`mV Ambr. gaH$maMo amoIo, XñVEodO `m§Mr Iwë`m ~mOmamVIaoXr-{dH«$s H$ê$Z ì`mnmar ~±H$m§À`m nV{Z{_©Vrda g§K{ZYr nÕVr {Z §ÌU R>odVo.

Aem àH$mao A_o[aHo$Vrb g§K{ZYr ~±H$m BVa XoemVrb _Ü`dVu ~±H$m§à_mUo H$m_o H$aVmV.

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13

B. Com. Part-III : Advanced Banking Paper-II

Banks and Financial Institutions



Unit-3 Sub point

Repo Rate & Reverse Repo Rate

In modern banking some new methods of controlling short term and longterm funds in the

money market are being used. In the earlier banking theory and practice which even now

continues bank rate is supposed to be the important quantitative weapon of credit control.

It is the rate of interest charged by the central bank for the funds made available to a

commercial bank in severe financial difficulty. However in modern times central banks, (Reserve

Bank of India) make use of Repo Rate and Reverse Repo Rate, as methods of regulating short

term liquidity in the money market.

Repo means Repurchase option. Repo Rate means the rate of interest at which Reserve

Bank of India makes short term funds available to banking institutions. Where as Reverse

Repo Rate means the rate of interest at which Reserve Bank of India is willing to accept short

term surplus fund from banking institution to enhance their profitability and to balance their

liquidity requirements. Normally Repo Rate is higher than Reverse Repo Rate with a difference

of 0.5%. At present RBI applies Repo Rate at 8.5% and Reverse Repo Rate is 8% in March

2012.

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14

B. Com. Part-III : Advanced Banking Paper-II

Banks and Financial Institutions



Unit-6 Sub point

Federal Reserve System - Nature and Functions :

United States of America has been and continues to be a highly developed economy in the

world. As USA dominates world economic order, American money market has naturally becomes

the centre of International money market. American money market is known as New York

money market. Similarly because of its strong economy and large Gold stock, American Dollar

has become an international currency.

During the biginning of 20th Century 'National Banking Commission' was appointed to

remove disorder in American banking and to suggest reforms in monetary system. The

recommenditions of National Banking Commission were accepted and as a result of that Federal

Reserve Act was Passed in 1913. This was supposed to work as a Federal System. In fact it

became The Central Bank of The American economy. With this started a new phase in American

economic history and reorganisation of the American monetary system. This became a turning

point in the banking business and history of America.

Federal Reserve System Acts as The Central Bank in the American money market. The

Federal Reserve System has its head office at Washington. The entire American country is

divided into 12 districts or divisions and for each division a federal reserve bank is established.

As a result there are 12 Federal Reserve Banks in America. The Federal Reserve Banks at

New York, Chicago and Sanfransisco are relatively large Federal Reserve Bank. Federal Reserve

Banks lend money to member banks and also carry out other central banking functions.

The Nature of Federal Reserve System.

(1) Federal Reserve District : As per the provisions of Federla Reserve Act 1913

there are 12 Federal Reserve Districts. In each Federal District a major city is identified as

Federal Reserve City. Thus there are 12 Central banks in America. They are located at Boston,

Cleveland, Chicago, Cansas, New York, Richmond, Saint louis. Dallas, Philadelphia, Atlanta,

Minioplis. Sanfransisco. Of these cities New York and Chicago are called as Central Reserve

City.

(2) The Share Capital of Federal Reserve Banks : All commercial banks in a federal

reserve district are required to contribute 6% of their Reserve and paid up capital of Federal

15

reserve bank of the district. This is a legal binding. If there is surplus of Federal Reserve Banks

Share capital beyond this contrbution the remaining share capital is sold to the citizens of the

district or the American Government.

(3) Federal Reserve Board : Federal Reserve System is managed by a Federal Reserve

Board. The Federal Reserve Board supervises fresh money supply maintains and Audit books

of accounts and excersies overall control of the concerned Federal reserve bank. The members

of the board work full time and receive regular salary. Normally experts from different fields

are appointed as board members. The treasurry secretary of the American Government and

Controller of Currency are ex-officio members of the board. The President of USA nominates

6 members on the Federal Reserve Board.

The Federal Reserve Board is the highest management body. It exersises control on all

Federal Reserve Banks. The president and vice-president of different federal reserve banks

are appointed by the Federal Reserve Board. The Federal Reserve Board also decides additional

money supply and reserve ratio.

(4) Federal Reserve Advisary Board : Each Federal Reserve bank elects one member

on federal advisary board. The Federal Advisary Board meets in Washington as and when

required. Federal Advisary Board gives guidance to the Federal Reserve Board as well as

federal reserve banks, as and when required.

(5) The Assets of Federal Reserve Banks : The securities of Govt. of USA constitute

the main Asset of the federal reserve banks simillarly financial documents are also as assets,

Gold securities, SDR and Foreign currency are also included in the assets of the federal reserve

banks.

(6) Liabilities of Federal Reserve Banks : Deposits of the member banks, Deposits

of Govt., other deposits and currency notes are liabilities of the federal reserve banks.

The Functions of the Federal Reserve Bannks :

As Central banking agency in the American economy the federal reserve bank performs

following functions :

(1) Supply of paper currency : The Federal reserve system supplies Dollars against the

Govt. securities and distributes same among different district banks. This is the major liability of

the federal reserve system.

(2) Government Bank : The Federal Rreserve banks function as banker to federal

Govt. and Govt. of the state units. They receive Govt. income and pay for Govt. expenses.

(3) Branches : With prior permission of the Federal Reserve Board the federal reserve

banks can open branches in their respective districts.

16

(4) Distribution of Dividend : The federal reserve banks make profits and pay at the

most 6% dividend from the net profit to the shareholder. The federal reserve banks income

does not attract any taxation.

(5) Open Market Operations : The federal reserve banks are empowered to buy and

sell bills from or to individuals, companies and commercial banks within the country and abroad.

(6) Reserve Funds : All commercial banks in a reserve district have to open their

accounts with respective federal reserve banks and keep a certain minimum reserve in that

account.

(7) Open Market Committee : The federal Reserve system has an Open market

committee with 12 members. This committee advices federal reserve system in the buying and

selling of Govt. securities and financial papers in the open market, in order to regulate credit

creation.

It is thus clear that in America the federal reserve system comprising 12 federal reserve

banks functions as a central bank and carries out different functions of a central bank as in

other countries.

ªªª

1

Unit-4

INTEGRATED ACCOUNTS AND

INTEGRATED ACCOUNTING

4.0 Learning Objectives :

After studying this unit you be able to -

i) Know meaning, importance, advantages of Integrated Accounts

ii) Understand the features of Integrated Accounts

iii) Understand the accounting entries and ledger accounts maintained under the Integrated

Accounting system.

4.1 Introduction :

Maintenance of two sets of accounts for cost and financial accounting entails a lot of

expenditure and effort, quite apart from the time involved in its presentation. Much of this can

be avoided if the books of accounts are suitable designed in favour of a unified account which

will meet the purposes of both financial and cost accounting. Two systems are dovetailed in

such a way that one basic record keeping meets the purposes of the both the systems and

consequently avoids the duplication of records and need for reconciliation. Such a system is

referred to as "Integrated or Integral accounting". The degree of integration must be determined

in advance. Many firms integrate the cost and financial accounts completely while other firms

integrate the two only up to the stage of prime cost or factory cost. The present chapter deals

with the meaning, definition, advantages and the necessary journal entries to be passed under

integrated accounting system.

4.2 Presentation of subject mater :

4.2.1 Meaning and Definition :

The integrated accounts give full information regarding the cost of each product, job,

process or operation. It gives the full information in such a way that the profit and the loss

account and the balance sheet can be prepared according to the requirements of law and the

management maintains full control over the liabilities and assets of its business. Integrated

accounting system does not recoginze the need for separate sets of accounts. It is single,

comprehensive accounting system without any distinction between cost and financial accounts.

B. Com. Part-III : Advanced Costing Paper-II (Old) Paper-IV (New)



2

The two separate systems are combined into one system. There is no need to reconcile the

profits as shown by the two sets of accounts. Profit as per financial accounts is the profit as per

cost accounts.

Definition :

The Institute of Cost and Management Accountants, England, defines an Integrated

Accounting system as "a system in which the financial and cost accounts are interlocked to

ensure that all relevant expenditure is absorbed into the cost accounts."

Above definition indicates very clearly that under this system only one set of accounts is

operated. The accounts are so prepared that the information required by both accounting (i. e.

cost and financial) is available from the same set of books. Thus integral or integrated accounting

is a system of recording financial and costing trransactions in one self-contained ledger called

integrated ledger.

4.2.2 Interlocking and Integrated Accounts :

There are various types of cost accounting. In spite of those two systems are widely

recoginzed and those are 'Interlocking' and 'Integrateed' accounting systems. Interlocking

accounting system is defined by the C. I. M. A. Terminology as, "A system in which the cost

accounts are distinct from the financial accounts, the two sets of accounts being kept continuously

in agreement by the use of control accounts or reconciled by other means."

Integrated accounting system is defined as, "A set of accounting records which provides

financial and cost accounts using a common input of data for all accounting purposes."

Above definitioins indicate that in interlocking accounting system the record of cost and

financial accounts are maintained independently of each other. The same transactions are

recorded in both sets of books on the basis of double entry. However, a few items of financial

accounts will not appear in cost accounts. Similarly, there are many items from cost accounts

which will not find place in financial accounts.

4.2.3 Advantages of Integrated Accounting :

Integrated Accounting has the following advantages :

1. In this system the reconciliation statement is not prepared as there is only one set of

accounts and the profit or loss figure is same. This saves administrative expenses in the form of

clerical labour.

2. The accounting work is considerably reduced by eliminating the maintenance of

unnecessary duplicate reocrds in the cost as well as in the financial ledger. This system is quite

economical.

3

3. This system is simple to prepare and easy to understand. The process of preparing

interim or final accounts is simplified.

4. It attempts to co-ordinate the activities and processes of various sections of the accounting

department, since all efforts are integrated and directed towards achieving a common aim of

maintaining a high level of efficiency. This helps in achieving better coordination in the activities

of cost and financial accounting staff.

5. Centralization of accounts is possible and this results in economy.

6. This system facilitates mechanized accounting.

7. The knowledge of cost and financial accounting may be combined together to achieve

better results.

8. The system tends to broaden the outlook of the accounting staff and in return they

appreciate the entire accounting system.

Disadvantages :

Besides the merits this system suffers from following disadvantages :

1. This system of accounting is not suitable for large scale organizations, as these require

the through and separate information of cost and financial accounting.

2. In the organization where full integration system is not followed needs reconciliation

between the two accounts.

3. A system which is expected to provide costing as well as financial information is quite

cumbersome and complicated and requires the services of experts.

4.2.4 Features of Integrated Accounting :

Integrated Accounting system has the following distinctive features :

1. The management has to decide the extent of integration of the two sets of books hence

the degree of integration may differ between firms.

2. There is no need to open a Cost ledger control Account as it is possible to complete

double entry without this account.

3. Under this method a General Ledger is maintained which contains both cost and financial

accounts.

4. Cost analysis is made in respect of materials, wages and overheads, which are posted

in the stores, wages and overhead control accounts and the totals are transferred to the Work

in progress account at the end of the period by crediting various control accounts.

5. The balances in the Store account, WIP account and Finished goods accounts are the

closing stock values, the analysis of which would be found in the subsidiary books.

4

6. Capital expenditure is separated in the process of cost analysis by debiting sundry

assets account and crediting the control account.

7. All advance payments are credited and accruals are debited to the respective control

accounts as contra entries in the prepayments and accrual accounts.

4.2.5 Ledger Accounts :

Under this method a General Ledger is maintained which contains both cost and financial

accounts. Entries in the General ledger are made in consolidated form from Subsidiary ledger

where detailed day to day postings are recorded. The General Ledger contains Control accounts

of each Suhbsidiary ledger and also personal accounts, cash and bank accounts etc. In short,

when cost accounts are maintained independently of financial accounts, the two are interlocked

through total or control accounts maintained in each ledger. Transactions are recorded in detail

in individual accounts in each ledger and are also entered in summary form in the control

accounts. At the end of accounting period, the sum of the balances in the individual accounts

should agree with the balances on the control account.

4.2.6 Journal Entries :

In integrated system there is no need for a cost ledger control account because separate

books for cost and financial accounts are not maintained. In place of cost ledger control accounts

other relevant financial accounts e. g. cash, bank, debtors, creditors etc. are prepared. Following

journal entries are passed under integrated accounting system for the transactions :

Sr. Transactions Account Debited Account Credited

1. Material purchased for cash Store control A/c Cash A/c

2. Material purchase on credit Store control A/c Creditors A/c

3. Material purchase for specific job Work-in-Progress A/c Cash or creditors A/c

4. Purchase of material for immediate Production overhead Creditors or Cash A/c

repaires work Control A/c

5. Direct Material issued to production Work-in-progress Store Ledger Control

Control A/c A/c

6. Indirect Material issued to Production overhead Store ledger control

Production control A/c A/c

7. Material returned to supplier Creditors A/c Store ledger control

A/c

5

8. Material returned to stores Store ledger control Work in progress

A/c A/c

9. Indirect Material returned to store Store ledger control Production overhead

A/c A/c

10. Material transferred from job to job No entry

11. Payment of wages Wages control A/c Insurance, tax, wages

A/c payable (if wages

to be paid cash A/c)

12. Allocating to direct wages Work in progress Wages control A/c

control A/c

13. Allocating to indirect wages as Factory overhead Capital Asset

factory, admn and selling and control, administer. A/c

distribution overhead Overhead control,

selling & distribution

overhead control A/c

16. Indirect overheads incurred Respective overhead Cash or Creditors A/c

control A/c

17. Absorption of production overheads Work in progress Factory overhead

control A/c control A/c

18. Absorption of administration Work in progress Admn. Overhead

overheads control A/c control A/c

19. Absorption of selling & Cost of sales A/c Selling & distribution

distribution overheads control A/c

20. Over absorption of overheads Respective overhead Overhead adjustment

A/c or P & L A/c

21. Under absorption of overheads Overhead adjustment Respective overhead

a/c or P & L a/c control a/c

22. Finished goods produced Finished goods work in progress

control a/c control a/c

23. Recording cost of goods sold Cost of sales a/c Finished goods

control a/c

6

24. Sales return Cost of sales a/c Debtors a/c

25. Repair work Overhead control a/c Work in progress

control a/c

26. Recording sales Cash or debtors a/c Profit and loss a/c

(sales)

27. Capital work Sundary asset a/c Work in progress

control a/c

28. Abnormal wastage in production Profit and loss a/c Work in progress

control a/c

29. Repair work for special order Overhead control a/c Work in progress

control a/c

30. Profit No entry No entry

4.2.7 Practical Problems :

1. Journalise the following transactions in the integrated books :

1.Credit purchases 80000

2. Wages paid 60000

3. Productive wages 50000

4. Unproductive wages 10000

5. Stores issued to production order 70000

6. Works expenses paid 12000

7. Works expenses charged to production 22200

8. Works expenses outstanding 200

9. Finished goods transterred from

production order 140000

10. Administration expenses paid 10000

11. Administration expenses charged

to production 10200

7

Solution :

Journal

S.No. Particulars Debit Credit

1. Store Ledger Control A/c................. Dr 80000

To Creditors A/c ..................... Cr 80000

(being goods purchased on credit)

2. Wages A/c .....................Dr 60000

To Cash A/c ...........Cr 60000

(being wages paid)

3. Work-in-progress A/c .....................Dr 50000

To Wages A/c ....................... Cr 50000

(being wages charged to production)

4. Works Expenses Control A/c ................Dr 10000

To wages A/c ...............................Cr 10000

(being unproductive wage transferred

to works expenses control A/c)

5. Work-in-progress A/c .....................Dr 70000

To Stores control A/c...............Cr 70000

(being the stores issued to production

order)

6. Works expenses control A/c................Dr 12000

To cash A/c ...............................Cr 12000

(being the works expense paid)

7. Work-in-progress A/c ............................Dr 22200

To works Expense Control A/c .......Cr 22200

(being the works expenses incurred

during the year)

8. Works Expenses Control A/c..................Dr 200

To O/s Works Expenses A/c ......... Cr 200

(being works expenses are still unpaid)

2. Journalise the following transactions under integrated system.

Rs.

1.Credit 275000

2. Cash 25000

L.F.

8

Rs.

3. Direct wages 55000

4. Indirect wages 25000

5. Stores issued against Production order 255000

6. Works expenses paid 50000

7. Works expenses incurred on jobs 75000

8. Administration expenses paid 30000

9. Outstanding administratiion expenses 5000

10. Administration expenes incurred on jobs 35000

11. Finished goods transterred 400000

Solution : (Alternative Method)

JOURNAL

S.No. Particulars Debit Credit

1. Store Ledger Control A/c................... Dr 300000

To Creditors A/c ....................... Cr 275000

To Cash A/c ............................. Cr 25000

(being raw material purchased on

credit and cash)

2. Wages Control A/c .............................Dr 80000

To Cash A/c ...............................Cr 80000

(being wages paid)

3. Work-in-progress Control A/c ..............Dr 55000

To Wages Control A/c ................ Cr 55000

(being direct wages charged to

production)

4. Works Expenses Control A/c ...............Dr 25000

To Wages Control A/c .................Cr 25000

(being indirect wage transferred

to works overhead)

5. Work-in-progress Control A/c ..............Dr 255000

To Stores Ledger control A/c........Cr 255000

(being the stores issued to production)

L.F.

9

6. Works Expenses Control A/c..................Dr 50000

To cash A/c ....................................Cr 50000

(being the works expenses incurred)

7. Work-in-progress Control A/c ................Dr 75000

To works Expense Control A/c..........Cr 75000

(being the works expenses charged

to production)

8. Administration Expenses Control A/c......Dr 30000

To cash A/c.....................................Cr 30000

(being administration expenses incurred)

9. Administration expenses Control A/c ......Dr. 5000

To O/s Administration expenses A/c...Cr. 5000

(being administration expenses unpaid)

10. Work-in-progress Control A/c ................Dr 35000

To Administration Expenses Control A/c.......Cr 35000

(being the administration expenses

charged to production)

11. Finished goods control A/c......................Dr 400000

To Work-in-progress Control A/c......Cr 400000

(being goods completed and transferred

to finished goods account)

3. Following are the extracts of balances of M and Co. Ltd. in its integrated

Ledger on 31-3-2009.

Particulars Debit Rs. Credit Rs.

Store Control Account 3600

Finished goods Account 2600

Work-in-progress Control Account 3400

Creditors Account 1600

10

Cash at Bank 2000

Debtors Account 2400

Fixed Assets Account 11000

Profit and loss Account 6400

Depreciation Provision Account 1000

Share capital Account 16000

25000 25000

Transactions for the year ending 31-3-2007 were :

Rs.

Wages - Indirect 1000

Direct 17400

Stores Purchased on Credit 20000

Stores issued to production 22000

Stores issued to repair order 400

Goods finished during the period at cost 43000

Goods sold at Cost 44000

Goods sold at sales value (on cost) 60000

Production overhead recovered 9600

Production overheads 8000

Administratiion overheads paid for by cheque 2400

Selling and distribution overheads 2800

Depreciation (works) 260

Payment from customers 58000

Payment for suppliers 20200

Purchase of fixed Asset in cash 400

Fine Paid 100

Income Tax 4000

Charitable donations 200

Rates prepaid included in production overhead incurred 60

Interest on bank loan 20

You are required to wirte up the accounts in Integral Ledger and take out a Trial balance.

The Administration overhead is written off to profit and loss Account.

o

11

Solution :

INTEGRAL LEDGER OF M and CO. LTD.

Stores Control Account

2006

April To balance bld 3600 31-3-2007 By WIP control A/c 22000

31-3-07 To Creditors A/c 20000 --"-- By Prod. overhead

--"-- Control A/c 400

By balanced 1200

23600 23600

Wages Control Account

31-3-2007 To Bank A/c 18400 31-3-2007 By WIP control A/c 17400

--"-- By Productiion overhead

Control A/c 1000

18400 18400

Production Overhead Control Account

31-3-2007 To Wages Control A/c 1000 31-3-2007 By Prepaid Rent A/c 60

--"-- To Store Control A/c 400 --"-- By Work in Progress

--"-- To Bank A/c 8000 Control A/c 9600

--"-- To Depreciation

Provision A/c 260

9660 9660

Administratiion Overhead Control Account

31-3-2007 To Bank A/c 2400 31-3-2007 By Costing P& L A/c 2400

2400 2400

12

Selling and Distributiion Overhead Control Account

31-3-2007 To Bank A/c 2800 31-3-2007 By Costing P & L A/c 2800

2800 2800

Work-in-Progress Control Account

1-4-2006 To balance b/d 3400 31-3-2007 By Finished

31-3-2007 To Wages Control A/c 17400 goods A/c 43000

--"-- To Stores Control A/c 22000 --"-- By balance c/d 9400

--"-- To Production

Overhead A/c 9600

52400 52400

Finished goods A/c

1-4-2006 To balance b/d 2600 31-3-2007 By Cost of sales A/c 44000

31-3-2007 To Work-in-Progress --"-- By balance c/d 1600

Control A/c 43000

45600 45600

Cost of Sales A/c

31-3-2007 To Finished goods A/c 44000 31-3-2007 By Debtors A/c

To Selling & Distribution (Sales) 60000

O/h Control A/c 2800

To Costing P&L A/c 13200

60000 60000

Costing Profit and Loss A/c (For the year ended 31-3-2007)

To Administrative over By Cost of Sales

head Control A/c 2400 Account 13200

To P&L A/c 10800

13200 13200

13

Profit and Loss A/c

(For the year ended 31-3-2007)

To Children donations 200 By balance b/d 6400

To Interest on bank loan 20 By Costing P &L A/c 10800

To Fines 100

To Income Tax 4000

To N/p C/d 12880

17200 17200

Prepaid Rent A/c

31-3-2007 To Production 31-3-2007 By balance c/d 60

Overhead Control A/c 60

60 60

Depreciation Provision Account

31-3-2007 To balance c/d 1260 1-4-2006 By balance b/d 1000

31-3-2007 By Production o/h

Control A/c 260

1260 1260

Debtors Account

1-4-2006 To balance b/d 2400 31-3-2007 By Bank A/c 58000

31-3-2007 To Cost of sales A/c 60000 --"-- By balance c/d 4400

62400 62400

Creditors Account

31-3-2007 To Bank 20200 1-4-2006 By balance b/d 1600

31-3-2007 To balance c/d 1400 31-3-2007 By Stores Control A/c 20000

21600 21600

14

Fixed Assets Account

1-4-2006 To balance b/d 11000 31-3-2007 By balance c/d 11400

31-3-2007 To Bank A/c 400

11400 11400

Share Capital Account

31-3-2007 To bal. c/d 16000 1-4-2006 By bal. c/d 16000

16000 16000

Bank Account

1-4-2006 To balance b/d 2000 31-3-2007 By wages Control A/c 18400

31-3-2007 To Debtors A/c 58000 By Fixed Asset A/c 400

By Production o/h

Control A/c 8000

By Administration

o/h Control A/c 2400

By Selling & Distrib-

ution o/h Control A/c 2800

By Creditors A/c 20200

By Charitable

donation A/c 200

By Fines A/c 100

By Interest on bank loan 20

By Income Tax 4000

By balance c/d 3480

60000 60000

Trial balance (as on 31-3-2007)

Particulars Dr. Rs. Cr. Rs.

Stores Control Account 1200

Work-in-progress

Control Account 9400 (P.T.O.)

15

Finished goods Accounts 1600

Cash at Bank 3480

Creditors Account 1400

Debtors Account 4400

Prepaid Rent A/c. 60

Fixed Assets Account 11400

Depreciation Provision Account 1260

Profit and Loss Account 12880

Share capital Account 16000

31540 31540

4.3 Summary :

Integrated or integral accounting is a system of accounting in which both cost and financial

accounts are kept in the same set of books. These two set of books are maintained under non-

integrated system of accounting (i.e. one set for cost accounting and another set for financial

accounting) are merged into composite system. Hence the reconciliation of cost and financial

accounts is not necessary. Profit and loss account for financial and costing purposes are discarded

in favour of unified accounting which serves financial and costing purposes. Records and

accounts are managed in such a way that unnecessary accounts such as cost ledger control

account, general ledger adjustment account, purchase account etc. are eliminated and at the

same time provide objective analysis. Integral accounting offers scope for better understanding

and coordination as cost and financial accounting functions work complementary to each other

rather than as separate watertight compartment and widens the outlook of the accounting

function to appreciate the entire accounting system. In the process, knowledge of cost and

financial accounting may be pooled together for better accounting system, procedure and

presentation of account.

4.4 Check your progress :

(A) State the following statements are true or false :

1. Reconciliation statement is necessary under integrated accounting system.

2. Integration of cost and financial accounts can be done by Third entry system.

3. There is only one figure of profit under integral accounting.

4. Integrated accounts eliminate the necessity of operating the General Ledger Control

A/C.

5. Loss on the sale of furniture is not included in integrated accounts.

6. No accounts for debtors and creditors are opened in integrated accounts.

16

(B) Fill in the gaps :

1. Under integrated accounting the cost and financial accounts are ........... in one ledger.

2. Under integral accounting there will be only ............ figure of profit.

3. .......... records are avoided in integral accounts.

4. There is ........... of reconciling cost and financial accounts under integrated accounts.

5. There will be ............ status of cost accountants and financial accountants under

integrated accounts.

6. ............. Control account is debited and ............... account is credited for purchase

of stores under integral accounting system.

7. For recording sales under integrated accounting ........... is debited and ........... is

credited.

4.5 Exercise :

(A) Write short answer for the following questions.

1. What do you understand by Integral Accounting ?

2. Enumerate the advantages of Integrating Accounting.

3. State three principles of integral accounting.

4. Write a brief note on integrated accounting system.

(B) Give journal entries for the following transactions under integrated accounting

system.

1. Material purchased on credit.

2. Payment to creditors.

3. Issue of direct materials issued for production.

4. Payment of wages.

4.6 Code Key :

(A) 1. False 2. True 3. True 4. True 5. False 6. False

(B) 1. Merged 2. One 3. Duplication 4. No need 5. Equal 6. Stores, Creditors

7. Debtors or cash, Sales.

4.7 Further References :

1) M. N. Arora : Cost Accounting Principles and Practice (2007)

Vikas Publishing House Pvt. Ltd., Noida.

17

2) Jawaharlal : Cost Accounting (1998)

Tata McGraw Hill Publishing Co, Ltd., New Delhi.

3) S. P. Iyengar : Cost Accounting (1989)

Sultan-chand and sons, New Delhi.

4) M. Y. Khan and : Cost Accounting and Financial Management (2005)

P. K. Jain Tata McGraw Hill Publishing Co. Ltd., New Delhi.

ªªª

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(B) gZ 2011-12 n ªV Cƒ {ejU KoD$ BpÀN>Umè`m ì`ŠVtMo à_mU 10% nmgyZ 15% n ªV

dmT>{dUo.

3. Amamo½` : (A) ~mb_¥Ë wXa 28 n ªV H$_r H$aUo, VgoM _mVm§À`m _¥Ë yMm Xa Xa hOmar 1 BVH$m

2011-12 n ªV H$_r H$aUo.

(~) 2011-12 n ªV àOZZ Xa 2.1% BVH$m H$_r H$aUo.

(H$) gZ 2009 n ªV gdmªZm ñdÀN> {nÊ`mMo nmUr nwa{dUo.

(S>) ~mbH$mVrb Hw$nmofUmMo à_mU gÜ`mÀ`m {Zå_o BVHo$ H$_r H$aUo.

(B) {ó`m d _wbo `m§À`mVrb A°{Z{_`mMo à_mU (AeŠVnUm) gÜ`mÀ`m XamÀ`m {Zå_o H$aUo.

4. {ó`m d _wbo : (A) 0-6 m d`moJQ>mVrb ór-nwéf ~mbH$m§Mo qbJ JwUmoÎma 2011-12 n ªV 935

d gZ 2016-17 n ªV Vo 950 BVHo$ JmR>Uo.

(~) {ó`m d _wbtZm {H$_mZ 33% `moOZm d bm^ XoUo.

(H$) ~mb _Oyarg Amim.

5. _wb yV gmo tMm {dH$mg : (A) Xm[aÐç aofoImbrb gd© J«m_rU Hw$Qw>§~m§Zm gZ 2009 n ªV d 11

ì`m `moOZoÀ`m eodQ>n ªV drO nwa{dUo.

(~) 1000 bmoH$dñVr Agbobr IoS>r d S>m|Jar ^mJmVrb 500 d Ë`mnojm OmñV bmoH$dñVr Agbobr

IoS>r añË`mZo OmoS>Uo.

(H$) àË oH$ IoS>çmV Q>o{b\$moZMr gw{dYm 2012 n ªV CnbãY H$ê$Z XoUo.

(S>) gZ 2012 n ªV gdmªZm Kam§Mr gw{dYm CnbãY H$ê$Z XoUo d Jar~m§Zm 2016-17 n ªV Kao

~m§YÊ`mÀ`m H$m ©H«$_mbm JVr XoUo.

6. n`m©daU : (A) XoemVrb dZo d O§Jbm§Mo à_mU 5% Zo dmT>{dUo.

(~) WTO Zo {ZpíMV Ho$bobo hdm ewÕVoMo à_mU 2011-12 n ªV gd© ehamV àñWm{nV H$aUo.

4

(H$) 2011-12 n ªV ehar gm§S>nmÊ`mMr ì`dñWm H$ê$Z gd© ZÚm ñdÀN> H$aUo d nmUr, àXwfU H$_r

H$aUo.

(S>) D$Om© j_Vm 20% dmT>{dUo

11 ì`m `moOZoV _w»`V: nwT>rb Jmoï>r H$amd`mÀ`m hmoË`m (vision)

1) ObX Am{W©H$ {dH$mgm_wio XoemVrb Xm[aÐç H$_r hmoD$Z amoOmJa dmT> KSy>Z oB©b.

2) J[a~m§gmR>r {ejU d Amamo½` godm CnbãY H$ê$ZXoUo.

3) {ejU d Hw$ebVm {dH$mgmÛmao {dH$mg KS>dyZ AmUUo.

4) amoOJa `moOZmMm {dñVma H$aUo. amï´>r` amoOJma h_r H$m ©H«$_ am~{dUo.

5) n`m©daU ajU H$aUo.

6) ór-nwéf {df_Vm H$_r H$aUo.

7) ì`dñWmnZ gwYmaUm H$ao.

11 ì`m `moOZoVrb g_J«bjr KQ>H$mVrb Am{W©H$ ~Xb :

11 ì`m moOZoVrb (amÁ` d H|$Ð {_iyZ) gmd©O{ZH$ joÌmda 36,44,718 H$mo. é. IM© H$aÊ`mV oVrb,

Ë`mn¡H$s H|$Ð gaH$ma 21,56571 H$mo. é. (59.2%) d amÁ` gaH$mam§Mm dmQ>m 14,88147 H$mo. é. (40.8%)

Agob.

* 11 ì`m `moOZoV 10 ì`m `moOZonojm gaH$maMm IM© 120% Zo OmñV Agob.

* 11 ì`m moOZoV gaH$maMm gmd©O{ZH$ joÌmdarb IM© EHy$U Xoem§VJ©V CËnmXZmÀ`m (GDP) 13.54%

BVH$m am{hb, Vmo 10 ì`m `moOZoV 9.46% BVH$m hmoVm.

Xoem§VJ©V CËnmXdmT>rMo bú` :

11 ì`m `moOZo Xoem§VJ©V CËnmXZdmT>rMm Xa 9% JmR>Uo ho bú` R>a{dÊ`mV Ambo. Vmo 2007-08 _Ü o

8.5% Vo 2011-12 _Ü o 10% BVH$m JmR>Uo. XaS>moB© Xoem§VJ©V CËnmXZdmT>rMm Xa à{Vdfu 7.6% amIUo d

Z{OH$À`m 10 dfmªV Vmo XwßnQ> dmT>{dUo hmo .

joÌr` {dH$mg dmT>rMo Xa :

11 ì`m `moOZoV ho Xa nwT>rbà_mUo JmR>Ê`mMo bú` Amho.

eoVr CÚmoJ V¥Vrj joÌ / godm joÌ

11 dr `moOZm 4.0% 10 Vo 11% 9 Vo 11%

`m `moOZoV CÚmoJ d godm joÌmÀ`m dmT>rMm Xa XmoZ AmH$S>r JmR>Ê`mMo bú` R>a{dÊ`mV Ambo.

5

VŠVm H«$. 1

BVa KQ>H$ (Or. S>r. nr. À`m %)

A.H«$. ~m~r 10 dr `moOZm 11 dr `moOZm

1. Jw§VdUyH$Xa 32.1 36.7

2. ~MVrMm Xa 30.8 34.8

3. Mmby ImË`mdarb VyQ> 1.28 1.88

4. ^m§S>db CËnmXZ JwUmoÎma 4.3 4.1

5. Xoem§VJ©V CËnmXZdmT>rMm Xa 7.5 9.0

ñÌmoV : B§{S>`Z BH$m°Zm°_r, XÎm gw§Xa_².

gmd©O{ZH$ joÌ d ImOJr joÌmVrb J§VdUyH$ :

11 ì`m moOZoV ImOJr joÌmVrb Jw§dUyH$ 28.5% Zo dmT>oO Agm A§XmO H$aÊ`mV Ambm. Va gmd©O{ZH$

joÌmVrb J§wVdUyH$ 8.0% Zo dmT>ob. Ë`m_wio XoemVrb EHy$U Jw§VdUH$sMm Xa 36.7% amhrb Agm A§XmO

dV©{dÊ`mV Ambm.

VŠVm H«$. 2

Jw§VdUyH$sMm Xa

`moOZm gmd©. joÌ ImOJr joÌ EHy$U

9 dr `moOZm 7.0 17.3 24.3

10 dr `moOZm 6.7 24.1 30.8

11 dr `moOZm 8.0 28.7 36.7

ñVmoÌ : B§{S>`Z BH$m°Zm°_r, XÎm gw§Xa_².

VŠVm H«$. 3

11 ì`m `moOZoVrb gmd©. joÌmVrb gmYZ gm_J«rMo joÌ {Zhm` dmQ>n

joÌo 10 dr `moOZm 11 dr `moOZm

(2002-07) (H$mo.é.) (2007-12) (H$mo.é.)

1) eoVr d g§b¾ joÌo 60702 (3.8) 136381 (3.7)

2) J«m_rU {dH$mg 137710 (8.5) 301069 (8.3)

6

3) {deof joÌo H$m ©H«$_ 16423 (1.0) 26329 (0.7)

4) qgMZ d nya {Z §ÌU 112415 (6.9) 210326 (5.8)

EHy$U eoVr joÌ (1 Vo 4) 3,27,250 (20.2)III 674105 (18.5)III

5) D$Om© 363635 (22.4) II 854123 (23.4) II

6) CÚmoJ d I{ZOo 64655 (4.0) 153600 (4.2)

7) dmhVyH$ 263934 (16.3) 572413 (15.7)

8) XiZdiZ 82945 (5.1) 95380 (2.6)

9) {dkmZ, V§ÌkmZ d n`m©daU 28673 (1.8) 87933 (2.4)

10) gd©gmYmaU Am{W©H$ godm 30349 (1.9) 62523 (1.7)

11) gm_m{OH$ godm 436529 (27.0) I 1102327 (30.9) I

12) gd©gmYmaU godm 20489 (1.3) 42283 (1.2)

EHy$U 1618460 (100) 3644718 (100.00)

H§$gmVrb AmH$S>o EHy$U IMm©Mo à_mU Xe©{dVmV.

gm_m{OH$ godmV nwT>rb godm g_m{dï> AgVmV.

i) {ejU, ii) gmd©O{ZH$ Amamo½`, iii) nmUrnwadR>m d ñdÀN>Vm, Kao, ehar {dH$mg dJ¡ao


11 ì`m `moOZoV gdm©V OmñV IM© gm_m{OH$ godm§da (30.9%) H$aÊ`mMo R>a{dbo Amho, Ë`mZ§Va

COm©joÌmda (23.4%) Va eoVr joÌmMm H«$_ {Vgam bmJVmo (18.5%). 10 ì`m moOZoV XoIrb gmYZgm_J«rÀ`m

dmQ>nmMm H$b (IM©) AZwH«$_o gm_m{OH$ godm, D$Om© d eoVr joÌ AgmM hmoVm. na§Vw 11 ì`m `moOZoV 10 ì`m

`moOZonojm gm_m{OH$ godm§darb IMm©Mo d D$Om© joÌmdarb IMm©Mo à_mU dmT>ë`mMo {XgyZ oVo. gm_m{OH$

godm§darb IM© 27% dê$Z 30.9% Va D$Om© joÌmdarb IMm©Mo à_mU 22.4% dê$Z 23.4% Ago

dmT>ë`mMo {XgyZ oVo, Va eoVr joÌmdarb IMm©Mo à_mU _mÌ 20.2% dê$Z 18.5% Ago KQ>ë`mMo {XgyZ oVo.

eoVr joÌmdarb IMm©Vrb KQ>rMo à_mU XoemÀ`m Am{W©H$ {dH$mgmda à{VHy$b n[aUm_ KS>dyZ AmUUmao

AmhoV.

_wb yV godm§darb IM© : dmhVyH$ d XiUdiZmdarb IMm©Mo à_mU 16.3 + 5.1 = 21.4% déZ

11 ì`m `moOZoV 15.7 + 2.6 = 18.3% Ago _moR>o am{hbo. `mMm AW© Ë`mda OmJ{VH$sH$aUmMm à^md {XgyZ

`oVmo.

7

VŠVm H«$. 3

11 ì`m `moOZoVrb amoOJmadmT>rMm A§XmO (Xe bj)

KQ>H$ 2006-07 2011-12

1) bmoH$g§»`m 1128.1 1208.0

2) H$m_Jmag§»`m 438.9 483.6

3) amoOJma g§Yr 402.2 460.3

4) ~oamoOJmam§Mr g§»`m 36.7 23.3

5) ~oamoOJmarMm Xa 8.36% 4.83%


11 ì`m `moOZoV ~oamoOJmarMm Xa 8.36 dê$Z 4.83% JmR>Ê`mMo C{Ôï> R>a{dÊ`mV Ambo.

VŠVm H«$. 5

joÌ{Zhm` amoOJma dmT>

joÌo 10 ì`m `moOZoVrb g\$bVm 11 ì`m `moOZoVrb A§XmO

1) eoVr 8.84 -II 00.00

2) ImUH$m_-ì`dgm` 0.17 00.00

3) dñVy-CËnmXZ 8.64 - III 11.94 - II

4) drO, nmUr BVa 0.18 0.02

5) ~m§YH$m_ 6.44 11.92 - II

6) ì`mnma, hm°Q>oëg d 10.70 - I 17.40 - I aoñQ>ma§Q>....

7) dmhVyH$, gmR>dUyH$ d 4.04 9.02 XiZdiZ....

8) {dÎm, {d_m, ñWmda 3.12 3.43 _mb_Îmm d ì`mnmar godm

9) gm_w{hH$, gm_m{OH$ d 4.59 4.34 ì`{ŠVJV godm

EHy$U 46.71 58.07

(Xe bj)

8


10 ì`m `moOZoV gdm©V OmñV amoOJma ì`mnma, hm°ëQ>oëg d aoñQ>ma§Q> joÌmV 10.70 X. bj amoOJma {Z_m©U

Pmbm. Ë`mZ§Va eoVr joÌ (8.84 X. b.) d H$maImZXmar-dñVy CËnmXZ joÌmMm (8.64 X. bj) AZwH«$_o

{ÛVr` d V¥Vr` H«$_ bmJVmo.

11 ì`m `moOZoV nwÝhm ì`mnma, hm°Q>oëg d aoñQ>ma§Q> joÌmV gdm©V OmñV (17.40 X.bj), Ë`mZ§Va

H$maImZXmar dñVy CËnmXZ joÌmV (11.94 X. bj) d ~m§YH$m_ joÌmV (11.92 X. bj) amoOJma{Z{_©VrMm

A§XmO dV©{dÊ`mV Ambm Amho. Va eoVr joÌmVrb amoOmJa {Z{_©Vr 8.84 Xebjmdê$Z 0.00 J¥hrV Yabr

Amho. hm A§XmO `mo½` dmQ>V Zmhr.

Xm[aÐç {Z_y©bZ :

11 ì`m `moOZoV Xm[aÐçmMo à_mU 10% Zo H$_r H$aÊ`mMo C{Ôï> R>a{dÊ`mV Ambo Amho. Vo 28% nmgyZ

18% H$_r H$aUo. ho Xm[aÐç aofoImbrb (BPL) bmoH$m§Mo à_mU {ZpíMV H$aÊ`mgmR>r XaS>moB© IMm©Mm {ZH$f

dmnabm J«m_rU ^mJmVrb bmoH$m§gmR>r XaS>moB© Xa _{hZm IM© 356 é. d ehar bmoH$m§gmR>r 458 é. 2004-05

_Ü o {ZpíMV H$aÊ`mV Ambm hmoVm. hm {ZH$f AmVm bmJy nS>V Zmhr. H$maU bmoH$m§À`m Cn^moJ IMm©V dmT>

Pmbr Amho. Ë`m_wio {Z`moOZ _§S>imZo hm {ZH$f ~XbÊ`mgmR>r Vk JQ>mMr Zo_UyH$ Ho$br Amho. Xm[aÐç aofm

R>a{dÊ`mgmR>r Vmo {ZH$f dmnabm OmUma Amho. Oa `m VkJQ>mZo Xm[aÐçaofm R>a{dÊ`mgmR>rMm XaS>moB© Xa_hm

Cn^moJ IMm©V dmT> Ho$br Va ^maVmVrb Xm[aÐçaofoImbrb bmoH$g§» oMo à_mU _moR>o am{hb.

àmXo{eH$ Ag_Vmob Xya H$aUo : 11 ì`m moOZoV XoemVrb gd© amÁ`m§gmR>r EHy$U Xoem§VJ©V CËnmXZdmT>rÀ`m

XamMr C{Ôï>o (GDP growth rates) R>adyZ {Xbr AmhoV, Ë`mZwgma àË oH$ amÁ`mZo Vr C{Ôï>o JmR>mdrV åhUOo

^maVmMm Xem§VJ©V CËnmXZ dmT>rMm 9% Xa 11 ì`m moOZoV àñWm{nV H$aVm oB©b. Ë`m_wio àmXoerH$ Ag_Vmob

Xya hmoÊ`mg _XV hmoB©b.

_yë`_mnZ : 11 ì`m `moOZoZo (faster & more inclusive) "ObX d A{YH$ gd©g_mdoeH$' ho _w»`

C{Ôï> J¥hrV Yê$Z `moOZm§Mr AmIUr Ho$br Amho. na§Vw `m `moOZoZo J¥hrV Yabobo bú o (Targets) {H$VnV

g\$b hmoVrb? `mMm AmT>mdm KoUo Bð> R>aVo.

1) Xoem§VJ©V CËnmXZdmT>rMm 9% Xa JmR>Uo H$R>rU : eoVrjoÌmMm Xa 4%, H$maImZXmar joÌmMm Xa

10 Vo 11% d godmjoÌmMm Xa 9 Vo 11% J¥hrV Yabm Amho. na§Vw eoVrjoÌmMm 4% JmR>Uo eŠ` hmoB©b H$s Zmhr

ho gm§JUo H$R>rU H$m_ Amho. 10 ì`m `moOZoV Vmo 2.1% am{hbm. VgoM AmOÀ`m Am{W©H$ _§XrÀ`m H$mimV

H$maImZXmar joÌmMm Xa 10 Vo 11% amIUo XoIrb eŠ` Zmhr. Ë`m_wio m moOZoV XoemÀ`m Am{W©H$ {dH$mgmMm

Xa 9% Xa amIUo gme§H$ Amho. Am{W©H$ {dH$mgmMm Xa eoVrÀ`m Xamda Adb§~yZ Amho, eoVrjoÌmMm 4%

{dH$mg Xa JmR>bm ZmhrVa XoemÀ`m Am{W©H$ {dH$mgmMm 9% Xa JmR>Vm oUma Zmhr. AmOXoIrb 58%

bmoH$g§» oMr àË`j d 10% bmoH$m§Mr AàË`j Cn{O{dH$mg eoVrda Adb§~yZ Amho, åhUOo XoemVrb 68%

9

bmoH$g§»`m Oa {dH$mgmnmgyZ d§{MV am{hbr Va `m `moOZobm "A{YH$ gd©g_mdoeH$' (more inclusive)

`moOZm åhUVm oB©b H$m ?

2) Xm[aÐç {Z_y©bZ : Ooìhm XoemVrb Xm[aÐç doJmZo H$_r Pmbo VaM `m `moOZobm A{YH$ gd©g_mdoeH$

`moOZm åhUVm oB©b. `m `moOZoV 2017 n ªV Xm[aÐçmMo à_mU 28% déZ 18% åhUOo 10% Zo H$_r

H$aÊ`mMo C{Ôï> Amho. `mMm AW© Xadfu 1% Zo Xm[aÐç H$_r Ho$bo OmB©b. Xm[aÐçmVrb KQ>rMo à_mU ho à_mU

1973-74 dfm©nojm H$_r Amho. Oa Xm[aÐç aofoMr ì`m»`m ~Xbbr d Am§Vaamï´>r` ì`m»`m XaS>moB© XaamoOMm

IM© 2 S>m°bg© J¥hrV Yabm Va ^maVmVrb 80% OZVm X[aÐr R>aob. Ë`m_wio Xm[aÐç {Z_y©bZ `moOZm hmñ`mñnXR>aob.

3) ~oamoOJmar H$_r H$aUo : `m `moOZoV 58 bj amoOJmag§Yr CnbãY H$ê$Z XoÊ`mMo bj R>a{dÊ`mV

Ambo Amho. `moOZmH$mimV 45 X. bj ZdrZ H$m_Jmam§Mr EHy$U H$m_Jmag§» oV ^a nS>ob, VgoM _mJMo ~oH$ma

35 Xebj H$m_Jma AmhoV åhUOo 80 Xebj H$m_Jma ~oH$ma AmhoV Ë`mn¡H$s 58 Xebj H$m_Jmam§Zm amoOJma

`m `moOZoV {Xë`mg ~oamoOJmarMm Xa 8.36% dê$Z 4.83% BVH$m H$_r hmoB©b Ago J¥hrV Yabo Amho. Vo Iao

R>aUma Zmhr.

4) eoVr joÌmMm 4% Xa JmR>Uo H$R>rU : m moOZoV eoVrjoÌmÀ`m dmT>rMm Xa 4% J¥hrV Yabm Amho.Vmo JmR>Uo eŠ` dmQ>V Zmhr. H$maU eoVrjoÌmÀ`m dmT>rgmR>r, H$O©nwadR>m, Mm§Jë`m qH$_Vr, gmd©O{ZH$ Jw§VdUyH$

dmT>, qgMZ gmo r, J«m_rU {dÚwVrH$aU, _wb yV gmo tMm {dH$mg H$aUo, Adf©UàdU joÌmMm {dH$mg BË`m{X

Cnm` `moOmdo bmJUma AmhoV. na§Vw `m gd© Jmoï>r hmoVrbM Ago Zmhr. eoVr joÌmVrb YmoHo$ d A{ZpíMVVm

dJ¡ao_wio eoVr joÌmÀ`m {dH$mgmMm 4% Xa JmR>Uo H$R>rU Amho.

g§X © :

1) R. Datta & : "Indian Economy" S. Chand & Company Ltd,

KPM Sundaram New Delhi (2009)

2) Planning Commission : "An approch to the 11th Fine Year Plan"

(2006)

3) Planning Commission : "11th Five Year Plan" Vol. I, II & III

(2007)

ªªª

10

(H$) 12 ì`m n§Mdm{f©H$ `moOZoMr C{Ôï>o (2012-2017)

1 E{àb 2012 nmgyZ ^maVmMr 12 dr n§Mdm{f©H$ `moOZm gwê$ Pmbr. {Z`moOZ _§S>imZo 20 Am°JñQ>2011 amoOr Pmboë`m ~¡R>H$sV `m `moOZobm _Ý`Vm {Xbr. VgoM 20 gßQ>|~a 2011 amoOr H|$Ð gaH$maZo `m`moOZobm _mÝ`Vm {Xbr. n§VàYmZ S>m°. _Z_mohZ qgJ `m§À`m AÜ`jVoImbr Zdr {X„r oWo 22 Am°ŠQ>mo~a 2011amoOr amï´>r` {dH$mg n[afXoMr 56 dr ~¡R>H$ Pmbr, Ë`m_Ü o H$mhr AQ>tda hr `moOZm pñdH$maÊ`mV Ambr. `m`moOZoMr à_wI C{Ôï>o nwT>rb hmoV.

C{Ôï>o :

1) ObX, gd©g_mdoeH$ d {Q>H$mD$ Am{W©H$ {dH$mg ho `m `moOZoMo _wi C{Ôï> Amho.

2) XoemÀ`m Am{W©H$ dmT>rMm Xa 9% BVH$m (EHy$U Xoem§VJ©V CËnmXZmÀ`m) JmR>Uo.

3) `m `moOZmH$mimV eoVrjoÌmÀ`m {dH$mgmMm 4% Xadfu JmR>Uo.

4) XoemVrb Am¡Úmo{JH$ {dH$mgmMm Xa àVrdfu 9.6% JmR>Uo.

5) godmjoÌmÀ`m {dH$mgmMm Xa àVrdfu 10% àñWm{nV H$aUo.

6) Xoem§VJ©V Jw§VdUyH$sMm Xa àVrdfu EHy$U Xoem§VJ©V CËnmXZmÀ`m 38.7% BVH$m amIUo.

7) XoemV§J©V ~MVrMm Xa àVr dfu EHy$U Xoem§VJ©V CËnmXZmÀ`m 36.2% BVH$m àñWm{nV H$aUo.

8) Oam{dVr` VyQ> EHy$U Xoem§VJ©V CËnmXZmÀ`m 3.25% amIUo.

9) KmCH$ qH$_V {ZX}em§H$ Xadfu 4.5 Vo 5% Xaå`mZ R>odUo.

10) n¸$m_mb CËnmXZ H$aUmè`m H$maImÝ`m§À`m (_°Ý w\°$ŠM[a¨J joÌ) dmT>rMm Xa àVrdfu 11 Vo 12%Xaå`mZ R>odUo.

11) `m joÌmV Xadfu 2 Xebj A{YH$Mm amoOJma {Z_m©U H$aUo.

12) _mÜ`{_H$ {ejUmMo gmd©{ÌH$saU H$aUo.

Cƒ {ejUmVrb EHy$U nQ>Zm|XUr JwUmoÎma 2017 n ªV 20% d 2022 n ªV 25% n ªV dmT>{dUo.

13) Amamo½`godmdarb H|$Ð d amÁ` gaH$mam§Mm IM© 1.3 Vo {H$_mZ 2% n ªV dmT>{dUo, eŠ` Pmë`mg

`m `moOZm AIoa hm IM© EHy$U Xoem§VJ©V CËnmXZmÀ`m 2.5 n ªV dmT>{dUo.

~r. H$m°_. ^mJ-3 : ì`mdgm{`H$ n`m©daU



11

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~m~tMr Mm§Jbr A§_b~OmdUr H$aUo.

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dJ¡ao Cnm`m§Mm Adb§~ H$amdm bmJob.

ªªª

12

Unit 6 : Sub point

b) 11th Five Year Plan (1st April 2007 to 30th March 2012)

Introduction :

The National Development Council has approved the draft plan of 11th five year plan of

India, on December 2006 and it was named as "Towards faster and more inclusive growth."

According to the determined objectives of ths plan it was told to planning commission of India

to prepare a draft plan of resource allocation. This plan was finally sanctioned by National

Development Council on December 2007.

Structure of 11th Plan : While preparing the economic draft plan, it was noted that

during the period of 10th plan rate of economic growth was remained 7.6% of the GDP, and it

was remained more than of any previous plan. During the last 4 years of 10th plan rate of

growth of GDP was remained 8.6%. So, It was stated that Indian economy is one of the fastest

developing economy in the world. The Rate of Internal investment and saving was also increased.

Industrial sector of the economy has successfully faced to the world competition & hence it

was became more competitive in the world. It was resulted into rise in anxiousness of the the

foreign Investors to invst in Indian economy. This was the sucess of 10th plan in India.

However, the economic growth achieved in 10th plan by Indian economy didn't reach up

to the all people. Some groups didn't received it's social and economic benifits, they are deprived

from these benefits. Socially & economically back wards didn't benefited from the progress

achieved in 10th plan. Following social groups didn't benifited from this progress.

1) During the period of 1993 to 2004-05 proportion of poverty in India was declined

from 36% to 28% but due to the rise in population absolute poverty was not declined e. g. In

respect of schedule tribes, the total no. of poors was 320 millions in the year 1993-94. It was

declined up to 302 millions in 2004-05. It means that during the period of 12 years only 18

millions have came out of poverty. This decline in poverty was very less. During the same

period poverty was not declined equal to the proportional rate of growth of GDP. Decline in

poverty was remained equal to the level of poverty prevailing in the year 1973-74 and in the

same year per capita income was very law.

B. Com. Part-III : Business Environment



13

2) Large proportion of population was deprived from minimum standard of living:

(A) In the year 2005-06, The children of age group 0-3 didn't get sufficient diet. Large

proportion of children were malnourished. However the rate of malnutirition was 47% in

1998, it was not declined but remained constant.

(B) Humand development indicators like literacy, material and infant mortality rates also

show slow progress and India lags behind several other countries. In the year 2001 literacy

rate was 64.8%. Today total no of illiterates was more than 304 millions. Life expectancy of

male and femal respectively prevailing was 66.9 and 63.9 years on an average. In China it was

72 years. So, it is less than China. Male-female ratio was 1000:933, so, it was not good. Infant

mortality rate in India was more than east Asia countries.

3) Agricultural growth rate was sluggish and it was 2.1% during the 10th plan. Despite a

target of 4% per year.

4) Current daily status unemployment rate was increased from 7.3% to 8.3% during the

period of 1999-2000 to 2004-05. Despite the higher rate of growth 7.6% unempolyment rate

was not remained satisfactory. The employment was generated only in unorgainzed sector. It

was declined in organised sector.

In this scenario the 11th plan was started.

Objectives :

Following were the prime objectives of 11th plan.

1) The rate of growth of GDP was determined 9% per annum. This implies that per capita

GDP would grow 7.5% per year.

2) The plan document states that the target is not only the faster growth but also inclusive

growth.

In order to achieve the above objectives following targets were fixed.

Targets :

1) To increase the GDP and for removal of poverty, it was decided that :

(a) The rate of growth of GDP should be achieved 9% per year.

(b) The growth rate of Agricultural sector is to be achieved 4% per year.

(c) To create employment opportunities to 5 cror 80 lakh of people.

(d) The rate of unemployment in educated would be reduced upto 5%.

(e) To increase the real wages of unskilled workers 20%.

(f) Proportion of per capita poverty is to be reduced by 10%.

14

2) Education :

(a) As compare to the year 2003-04, the drop out ratio of children in schools was to be

reduced from 52.2% to 20%.

(b) To improve the quality and standard of primary education at it's minimum level.

(c) Literacy rate should be increased upto 85% in 2011-12.

(d) Till 2011-12 difference between the literacy rate between male and female should be

reduced upto 10%.

(e) Those who are willing to Join the higher education their proportion is increased from

10% to 15% up to 2011-12.

3) Health :

(a) Infant mortality rate is reduced upto 28% and mortality rate per thousand up to 1%

until the yer 2011-12.

(b) Reproduction rate is reduced upto 2.1% still the year 2011-12.

(c) Pure drinking provided to all up to the year 2009.

(d) Proportion of child malnutrition is to be reduced to the half of the existing level

today.

(e) The proportion of Anemia is reduced to the half of the present level in children and

women.

4) Women and Children :

(a) The sex ratio between the age group 0-6 in Male-female children is increased from

935 to 950 since 2011-12 to 2016-17.

(b) Minimum benefit of the government schemes is provided up to 33% to the women

and grils.

(c) Prevention of child labour.

5) Infrastructural Development :

(a) Electricity supply to all the rural poors below poverty line up to the year 2009 and at

the end of 11 the plan.

(b) All villeges of total population 1000 and the villeges of popuation of 500 in hilly

regions are connected by roads.

(c) Up to the year 2012 very village is made available the facility of telephone.

(d) Till the year 2012 housing facility is provided to all and houses construction programme

is to be facilitated for poors up to the year 2016-17.

15

6) Environment :

(a) Increase in forestry proportion by 5%.

(b) To achieve the proportion of air purification as decided by WTO up to 2011-12.

(c) To treat all Urban waster wate by 2011-12 to clean river waters.

(d) To increase energy efficiency by 20%.

Vision for the 11th Plan :

Following compenents are included in broad vision of 11th plan.

1) Rapid economic growth will cause to reduce the poverty and create employment

opportunities.

2) Provision of essential services in health and education especially for the poor.

3) Empowerment through education and skill development.

4) Extension of employment opporturnity with the help of Natonal Rural Employment

Guarantee Programme.

5) Sustainability of Environment.

6) Reduction of gender inequality.

7) Improvement of governance.

Macro-Economic demensions of the 11th Plan :

During the 11th plan, both centre and state government public sector outlay estimated ws

Rs. 3644718 crore out of that centre would spent Rs. 2156571 crore and state governments

should spent Rs. 1488147 crore i. e. 59.20% and 40.80% respectively.

During the 11th plan government expenditure would be more than 120% as compare to

the 10th plan. During this plan total outlay on public sector would be remained 13.54% of the

GDP. It was 9.46% in the 10th plan.

Target of GDP :

During the 11th plan growth rate of GDP was fixed 9% of the GDP. In the year 2007-08

it's target was 8.5% and in the year 2011-12 it was to be achieved 10% of the GDP. Moreover

the percapita GDP growth would be achieved 7.6% per year and this will double in next 10

years.

16

Sectoral Growth Rates :

The sectoral growth rate was targeted in this plan as follows.

11th plan Agriculture Sector Industrial sector Tertiary Sector

4.0% 10 to 11% 9 to 11%

During this plan Industrial and tertiary sector's growth rate would be targeted in double

digit.

Table No. 1

Other Macro economic parameters (% of GDP)

Sr.No. Items 10th Plan 11th Plan

1. Investment Rate 32.1 36.7

2. Domestic Saving Rate 30.8 34.8

3. Current Account Deficit 1.28 1.88

4. Capital out put Ratio 4.3 4.1

5. GDP growth Rate 7.5 9.0

Source : Indian Economy - R. Datt & KDM Sundhram.

Public Sector and Private Sector Investment :

It was estimated that During the 11the plan private sector investment would increased by

28.5% and public sector investment by 8.0%. Therefore rate of Investment would be reamained

36.70%.

Table No. 2

Rate of Investment

Plan Public Sector Private Sector Total

9th plan 7.0 17.3 24.3

10th plan 6.7 24.1 30.8

11th plan 8.0 28.7 36.7


17

Table No. 3

Sectoral allocations during 10th & 11th plan (Rs. crore)

Sectors 10th plan 11th plan

1. Agricultural & allied 60702 (3.8%) 136381 (3.7)

Activities

2. Rural Development 137710 (8.5%) 301069 (8.3)

3. Spl. area programmes 16423 (1.0%) 26329 (0.7)

4. Irrigation & Flood control 112415 (6.9%) 210326 (5.8)

Total Agricultre (1 to 4) 327250 (20.2%) 674105 (18.5)

5. Energy 363635 (22.4%) 854123 (23.4)

6. Industry and Minerals 64655 (4.0%) 153600 (4.2)

7. Transport 263934 (16.3%) 572413 (15.7)

8. Communications 82945 (5.1%) 95380 (2.6)

9. Science, Technology

& Environment 27672 (1.8%) 84933 (2.4)

10.General economic

Services 30349 (1.9%) 62523 (1.7)

11.Social Services 436529 (27.0%) 1102327 (30.9)

12.General Services 20489 (1.3%) 42283 (1.2)

Total 1618460 (100%) 3644718 (100%)

(Bracket in figures show proportion of expenditure.)

Table No. 3 shows that the proportion of expenditure alloted on social services was

remained highest 30.9% as compare to the other items. Energy sector following it by showing

23.4% of Expenditure and ranked second and agriculture sector ranked 3rd by showing 18.5%

of Expenditure. During the 10th Plan also similar Trend of resource allocation ws found. In

11th Plan proportion of expenditure on social services and energy sector was found increased

as comparred to the 10th plan. The proportion of expenditure on social services was increased

from 27% to 30.9%, on Energy sector it was remained 22.4% to 23.4%, but on agricultural

sector proportion of expenditure was declined from 20.2% to 18.5% during the same period. It

will adversely affect the economic development of India.

18

Expenditure on Infrastryctural Development :

In 10th plan Transport and communication proportion of expenditure was 16.3 + 5.1 =

21.4%. It was increased in 11th plan os 15.7 + 2.6 = 18.3%. It shows the globalization Impact.

Table No. 4

Forecast of Employment increase in 11th plan

Items 2006-07 2011-12

1. Population 1128.1 1208.0

2. Total force 438.9 483.6

3. Employment opportunities 402.2 460.3

4. Unemployed 36.7 23.3

5. Unempoloyment Rate 8.36% 4.83%


During the 11th Plan rate of unemployment targetted to reduce from 8.36% to 4.83%.

Table No. 5

Sectorwise generation of Additional Employment

Seetors 10th Plan Achievement 11the Plan Projection

Agriculture ............................... 8.84 0.00

Mining and Quarrying ................ 0.17 0.00

Manufacturing .......................... 8.64 11.94

Electricity, water ek................... 0.18 0.02

Construction.............................. 6.44 11.92

Trade, Hotels & Restaurant ....... 10.70 17.40

Transport, storage & communication 4.04 9.02

Finance, Insurance, Real Estate

and Business Services............... 3.12 3.43

Community, Social & Personal

Services................................... 4.59 4.34

Total ....................................... 46.71 58.07

In the 10th plan higest employment was created in Trade, Hotels and Resturant i. e. 10.70

millions. Agricultural sector following it as 8.84 millions and manufacturing sector remained

3rd by showing 8.64 millions of employments.

19

In 11th Plan Trade, Hotels & Resturant showed highest employment estimation, (17.40

millions). Manufacturing sector was following it (11.94 millions) & construction sector

setimated 11.92 millions employments. However, employment creation in agriculture shows

declining trend of estimation as 8.84 millions to 0.0. This estimation is not found realistic.

Poverty Eradication : During the periiod of 11th Plan target of poverty removal

determined by 10%. It means it was reduced from 28% to 18%. In order to determine the

population below poverty line per capita expenditure criterion was used. This criterion was

determined Rs. 356 and Rs. 458 per month respectively to the rural and urban people in the

year 2004-05. Today it is not applicable due to rise in consumption expenditure of the people.

So, planning commission of India is thinking to change this criterion. If the same criterion is

used it will lead to increase the total population below poverty line in India.

Removal of Regional Imbalances :

The target of GDP rate was determined in the 11th Plan. If every state has tried to achieve

this 9% of GDP rate per year, it will help to removal of regional imbalances in India.

Evaluation of 11th Plan : The basic objective of this plan is faster and more inclusive

growth. Keeping ahead this object this plan has fixed it's different targets.

Review of success of these targets is taken as follows :

1) Difficult to achieve 9% of GDP growth rate : In order to achieve 9% rate of GDP

growth, this plan had assumed 4%, 10 to 11% and 9 to 11% rate of growth of agricultural,

Industrial and service sector. But it is difficult to achieve the 4% rate of agricultural growth. It

was remained 2.1% during the 10the Plan. Woldwide recession is existing so, Industrial secto

and tertiary sectors growth rate also doubtful to achieve. If these rates are not achieved, it is

difficult to achieve the 9% GDP growth rate. So it is not possible to achieve the faster and

more inclusive growth.

2) Removal of Poverty : When the poverty prevailing in economy may rapidly be declined,

then it is called more inclusive growth. This plan aims to remove the poverty from 28% to

18% still 2017. It means that reduction of poverty per year is 1%. It is less than the proportion

of poverty in the year 1973-74. If the International definition of poverty is applied 2 per capita

expenditure per day India's 80% of population will come under the sphere of poverty. So,

poverty removal programme would not be successed.

3) Removal of Unemployment :This plan aims to create 58 lack of employment

opportunities. During the period of 11the plan there will be addition of 45 millions of new

work force. 35 millions labours were already unemployed. This will sum up 80 milliions of

unemployed workers. Out of those only 58 millions were get jobs and remaing will be get

20

unemployed. Hence the target of this plan to decline the rate of unemployment from 8.36% to

4.83% would not become successful at the end of this plan.

4) Difficult to achieve 4% of agricultural growth rate : This plan aims to achieve the

4% of growth rate per year of agricultural sector. It requires various measures as supply of

credit, remunerative prices, public Investment, Irrigation facilities, Rural Electrification and

Infrastructural development, Watershed development etc. A part from these measure agricultural

sector having high risks and uncertainties. If above measures are not applied & risks &

uncertainties would become dominant, it is hard to achieve the targetted rate of growth 4% per

year.

References :

1. R. Datta & KDM - Indian Economy, S Chand & Co. Ltd, New Delhi

Sundhram (2009)

2. 'Planning Commission' - An Approach to the 11th five year plan (2006)

3. 'Planning Commission' - "11th five year Plan" Vol I, II & III. (2007)

ªªª

21

Unit 6 : Sub point

C) Objectives of 12th Plan (2012-2017)

B. Com. Part-III : Business Environment

India's 12th five year plan was commenced from 1st April 2012. Planning Commissiion

has accepted this plan in it's meeting held on 20th August 2011 and approved by the Central

Government in the meeting held on September 2011. The 56th meeting of National Development

Council headed by Priminister Dr. Manmohansingh held at New Delhi on 22nd October 2011,

it was accepted with some conditons. It's main objectives are as follows.

Objectives :

1. Basic objective of 12th plan is faster,

2. To achieve the 9% rate of growth of GDP.

3. In order achieve the 9% of GDP rate of growth Agricultural rate of growth is to be

achieved 4% per year.

4. Industrial growth rate should be actieved 9.6% per year.

5. Service sector's growth rate should be achieved 10% per annum.

6. The Rate of Investment is to be achieved 38.7% per annum of GDP.

7. The rate saving to GDP is to be achieved 36.2% per year.

8. Fiscal deficit is to be reduced up to 3.25% of the GDP.

9. Wholesale price Index should be kept in the range of 4.5 to 5% per annum.

10. Manufacturing sector should grow at 11 to 12% per year and create 2-million additional

Jobs per year.

11. Universalisation of secondary education by 2017.

12. It aims to raise the Gross Enrolment Ratio (GER) in higher education to 20% by

2017 and 25% by 2022.

13. Expenditure on health by centre and states should increase from 1.3% to at last 2% of

GDP and upto 2.5% of GDP by the end of 12th Plan.

14. Clean drinking water, Sanitation and better nutrition, childcare etc is needed.

15. A Target to achieve 100000 MW capacity of power sector in 12th Plan.

16. Provision of Based urban services as water, sewerage, sanitation, housing, public

Transport etc. especailly to urban poors.

These are some important objectives of 12th Five Year Plan in India.

22

In order to achieve these objectives better performance in agriculturre, faster jobs creation

particulary in manufacturing sector, stronger efforts at health, education and skill development,

Improve effectiveness of programmes directly aimed to the poor, special programmes for socially

vulnerable groups, special plans for backward regions are needed.

ªªª

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ì`m»`m hm°b§S> `m§Zr nwT>rb eãXmV Ho$br Amho, ""gmd©^m¡_gÎmoZo (emgZmZo) _mZdmMo ~mødV©Z {Z`§{ÌV

H$aÊ`mgmR>r Ho$bobo {Z`_ `mg H$m`Xm Ago åhUVmV. `m ì`m»`mZo H$m`ÚmMm g§~§Y hm _mZdmÀ`m ~mødV©Zmer

AgVmo ho ñnîQ> Ho$bo Amho. gmb_§S> `m§À`m _Vo, ""Ý`m`XmZmÀ`m à{H«$ oV XoemVrb emgZmZo g§_V Ho$bobo d bmJy

Ho$bobo {gÕm§V Am{U VÎdo `m§Mm g§J«h åhUOo H$m`Xm hmo '' Ago ho H$m`Xo XoemVrb ZmJ[aH$m§Mo OrdZ g_¥Õ

H$aÊ`mgmR>r Amdí`H$ AgVmV Am{U `m§À`m A§_b~OmdUr_wio ZmJ[aH$m§À`m dV©Zmda EH$ àH$maMo {Z §ÌU amhVo.

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H$m`Xm g§_V H$aÊ`mMm _yb yV CÔoe g_mOmVrb _mZd, ì`ŠVr Am{U emgZ `m§À`mVrb AgUmè`m g§~§YmMo

{Z`_Z H$aUo hm AgVmo. WmoS>Š`mV g_mOmVrb Amnë`m ì`dhmamg§~§Yr emgZg§ñWoZo Ho$boë`m {Z`_m§Zm H$m`Xm

Ago åhUVmV.

1.2 {df`-{ddoMZ :

`m KQ>H$mV AmnU ì`mnmar H$m`Úm§Mm AW©, ñdê$n, ì`mnmar H$m`Úm§À`m {Z{_©VrMo _mJ©, H$ama H$m`ÚmMo

ñdê$n, H$amam§Mo dJuH$aU, H$m`Xoera H$amamÀ`m Amdí`H$ AQ>r, H$amam§Mr nyV©Vm d Ë`mMo {Z`_, H$ama

g_márÀ`m {d{dY nÕVr Am{U H$ama §Jm_wio CnbãY AgUmè`m Cnm``moOZm `m§Mr _m{hVr KoUma AmhmoV.

1.2.1 ì`mnmar H$m`ÚmMr ì`m»`m d ñdê$n :

XoemVrb g§gXoH$Sy>Z _mb_Îmm, H§$nÝ`m, naH$s` MbZ {Z §ÌU, MbZj_ XñVEodOo, H$m_Jma, Am¡Úmo{JH$

H$bh `mgma»`m AZoH$ {df`mda {d{dY àH$maMo H$m`Xo g§_V Ho$bo OmVmV. H$m`Xo g§_V H$aÊ`mMm A{YH$ma

hm g§gXobm AgVmo. g§gXoZo g§_V Ho$boë`m H$m`Úm§n¡H$s H$mhr H$m`Xo ho ì`mnma, dm{UÁ`, ì`dgm`, CÚmoJ

Am{U Ë`m§À`mer AZwf§{JH$ AgUmè`m ~m~r `m§À`mer g§~§{YV AgVmV. Aem ì`dgm` CÚmoJ, ì`mnma Am{U

ì`mnmamer AZwf§{JH$ AgUmè`m ì`dham§Mo {Z §ÌU Am{U {Z`_Z H$aUmè`m H$m`Úm§Zm ì`mnmar H$m`Xo Ago

åhUVmV. `m_Ü o H$amaH$m`Xm, _mb{dH«$sMm H$m`Xm, ^m{JXmar g§ñWmMm H$m`Xm, MbZj_ XñVEodO H$m`Xm,

ghH$mar g§ñWmMm H$m`Xm, H§$nZr H$m`Xm, J«mhH$ g§ajU H$m`Xm BË`m{X H$m`Úm§Mm g_mdoe hmoVmo. ì`mnmar

H$m`Xo hr H$m`ÚmMr ñdV§Ì Aer emIm ZgyZ Vmo ZmJar H$m`Úm§Mm EH$ ^mJ Amho. Vmo EH$ ñdV§Ì Agm H$m`Xm

ZgyZ Vmo da Z_yX Ho$ë`mà_mUo H$m`ÚmMm g§M Amho. `mV ì`dgm`mer g§~§{YV Aem AZoH$ H$m`ÚmMm g_mdoe

hmoVmo. ì`mdgm{`H$ H$m`Xo ho {d{dY ì`dgm{`H$m§Zm Amnbo ì`dhma H$go H$amdoV `m~m~V _mJ©Xe©Z H$aVmV.

`mg§X^m©V ì`mnmar H$m`ÚmMo ñdê$n ho {dñV¥V Amho. Aem {d{dY H$m`ÚmH$Sy>Z XoemVrb ì`mnma, CÚmoJ Am{U

ì`dgm` `m§Mo {Z §ÌU Am{U {Z`_Z Ho$bo OmVo åhUyZ `m§Zm ì`mnmar H$m`Xo Ago g§~moYVmV. `m§Mr ì`m»`m

nwT>rb {dMmad§Vm§Zr {Xë`m AmhoV.

1. ñQ>°ba : `m§À`m _Vo CÚmoJ, ì`mnma, ì`dgm` BË`mXr joÌm_Ü o ì`mnmar Am{U ì`dgm{`H$m§_Ü o Oo

ì`dhma hmoVmV, Ë`m ì`dhmam§_YyZ {Z_m©U hmoUmè`m h¸$m§À`m Am{U H$V©ì`m§À`m g§X^m©V H$m`ÚmMm Omo ^mJ

dmnabm OmVmo Ë`mg ì`mnmar H$m`Xo Ago åhUVmV.

2. Ho$. goZ : `m§À`m _Vo, ì`mnmar H$m`Úm_Ü o Aem gd© H$m`Úm§Mm d {Z`_m§Mm g_mdoe hmoVmo H$s

Oo ì`mnmar, ì`mdgm{`H$ Am{U ~±H$m `m§À`m_m\©$V hmoUmè`m gd©gm_mÝ` ì`dhmam§er g§~§Y AgVmo Am{U

ì`mnmajoÌmV H$m © H$aUmè`m ì`ŠVr_Ü o g§~§Y àñWm{nV Ho$bm OmVmo.

3. àm. Ohm±Jra, E_. Oo. goR>Zm : `m§À`m _Vo ì`mnmar H$m`Xo åhUOo ì`mnmè`m§Mo H$m`Xo H$s Á`m

ì`mnmè`m§À`m ì`dhmamVrb gd© KQ>Zm§er g§~§Y AgVmo. `mV ì`mnmamer {ZJ{S>V AZoH$ {df`m§À`m H$m`Úm§Mm

g_mdoe hmoVmo Am{U ì`mnmamVrb àË oH$ ì`dhmamda {Z §ÌU Am{U n[aUm_ H$aUmè`m H$m`Xoera VÎdm§Mm g_mdoe

hmoVmo.

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`mdarb ì`m»`m§dê$Z Ago ñnï> hmoVo H$s, ì`mnmè`m§_Yrb nañnam§Mo g§~§Y {Z`§ÌU Am{U {Z`_Z

H$aUmè`m H$m`Úm§Zm ì`mnmar H$m`Xo Ago åhUVmV. WmoS>Š`mV ì`mnma{df`H$ ì`dhmamg§~§Yr emgZg§ñWoZo

Ho$boë`m {Z`_m§Zm ì`mnma{df`H$ H$m`Xo åhUyZ AmoiIbo OmVo.

1.2.2 ì`mnmar H$m`Úm§À`m {Z{_©VrMo _mJ© (Sources of Business Law) :

^maVm_Yrb ì`mnmar H$m`Xo ho àm_w»`mZo B§J«Or ì`mnmar H$m`ÚmnmgyZ V`ma Ho$bo Jobobo AmhoV. _yiÀ`m

B§J«Or ì`mnmar H$m`ÚmVrb H$mhr ^mJ dJiyZ Am{U H$mhr ^mJmV ^maVmVrb àmá n[apñWVrg Cn wŠV R>aVrb

Aem gwYmaUm H$ê$Z ^maVr` ì`mnmar H$m`Xo V`ma H$aÊ`mV Ambo AmhoV. Aem ^maVr` ì`mnmar H$m`Úm§À`m

{Z{_©VrMo _mJ© (ñÌmoV) Imbrbà_mUo AmhoV.

ì`mnmar H$m`Úm§À`m {Z{_©VrMo _mJ©

B§J«Or ì`mnma ^maVr` d¡Ym{ZH$ _mJrb Ý`m`mb`rZ ì`mnmar ê$T>r-

H$m`Xo H$m`Xo Ý`m` {ZdmS>o na§nam

1. B§J«Or ì`mnmar H$m`Xo (English Mercantile Laws) : B§J«Or ì`mnmar H$m`Xo ho ^maVr` ì`mnmarH$m`Xo {Z{_©VrMo à_wI ñÌmoV AmhoV. B§J«Or ì`mnmar H$m`Xo ho _w»`Ëdo B§½b§S>_Yrb ì`mnmè`m§À`m ì`dhmamVrbê$T>r, na§nam, g§Ho$V, B§½bre H$m°_Z bm°, amo_Z bm°, g_mZVoMo VÎd, {~«Q>re g§gXoMo n[a{Z`_ Am{U B§J«OrÝ`m`mb`mMo Ý`m`{ZdmS>o `mda AmYmabobo AgVmV, Ago B§J«Or ì`mnmar H$m`Xo ho ^maVr ì`mnmar H$m`ÚmMoà_wI AmYma AmhoV. ^maVmV {~«Q>rem§Mo emgZ AgVmZm gd©àW_ ì`mna{df`H$ H$m`Xo g§_V H$aÊ`mMm à`ËZH$aÊ`mV Ambm. `mVyZM ^maVr` H$ama H$m`Xm 1872 ApñVËdmV Ambm. `m H$m`ÚmÀ`m {Z{_©Vrnydu 1781nmgyZ ^maVmVrb _Ðmg, H$bH$Îmm Am{U _w§~B© oWrb Ý`m`mb`mV Xmì`mVrb njm§À`m d¡ ŠVrH$ H$m`Úm§À`mAmYmao Ý`m` {ZdmS>m Ho$bm OmV hmoVm. VgoM OoWo A{YH¥$V d¡ ŠVrH$ H$m`ÚmMm dmna H$aUo AeŠ` AgoË`m{R>H$mUr B§J«Or H$m`ÚmMm dmna H$ê$Z Ý`m`{ZdmS>m H$aÊ`mV oV Ago.

2. ^maVr` d¡Ym{ZH$ H$m`Xo (Indian Statutory Laws) : ^maVm_Ü o gd© àMbrV H$m`Xo g§_VH$aÊ`mMm H|${Ð` nmVirda A{YH$ma ^maVr` g§gXobm qH$dm bmoH$g obm AgyZ amÁ`nmVirda H$m`Xo g§_VH$aÊ`mMm A{YH$ma amÁ` Ý`m` H$m`Xo_§S>img AmhoV. ^maVr` g§gXoZo EImÚm {df`mda ñdV§Ì H$m`Xm g§_V

H$ê$Z Á`m H$m`ÚmMr {Z{_©Vr H$aÊ`mV oVo Ë`mg d¡Ym{ZH$ H$m`Xm Ago åhUVmV. `m_Ü o ^maVr` H$ama H$m`Xm1872, _mb {dH«$s H$m`Xm 1930, MbZj_ XñVEodO H$m`Xm 1881, ^maVr` [aPìh© ~±H$ H$m`Xm 1935,w{ZQ> Q´>ñQ> Am°\$ B§{S>`m `m H$m`Xm 1962 BË`mXtMm g_mdoe hmoVmo. Ago ho gd© d¡Ym{ZH$ H$m`Xo ^maVr`

ì`mnmar H$m`Úm§À`m {Z{_©VrMo _mJ© AmhoV. 1950 _Ü o ^maV àOmgÎmmH$ Pmë`mZ§Va gd© H$m`Xo ho bmoH$g ooZo

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_§Oya Ho$bo d Ë`mZ§Va Amdí`H$VoZwgma Ë`mV doimodoir Xwê$ñË`m Ho$ë`m Joë`m.

3. _mJrb Ý`m`mb`rZ Ý`m` {ZdmS>o (Past Judicial decisions) : ^maVr` KQ>ZoZwgma Or {ÌñVar`Ý`m`mb`rZ ì`dñWm ApñVËdmV Amho Ë`mVrb gdm}ƒ Ý`m`mb`, Cƒ Ý`m`mb o Am{U Xwæ`_ Ý`m`mb o `m§ZrdoJdoJù`m IQ>ë`mÀ`m gwZmdUr_Ü o {Xbobo _mJrb Ý`m`mb`rZ {ZH$mb Am{U B§J«Or Ý`m`mb`mZo IQ>ë`m_Ü o{Xbobo _mJrb {ZH$mb ho XoIrb ^maVr` ì`mnmar H$m`ÚmÀ`m {Z{_©VrMo à_wI AmYma _mZbo OmVmV. OoìhmEImÚm Ý`m`mb`mnwT>o gwZmdUrgmR>r Amboë`m IQ>ë`mV EImÚm {df`mda H$m`Xm åhUUo gm§JV Zgob VaÝ`m`m{YemZo Amnbr gX²gX²{ddoH$ ~wÕr OmJ¥V R>odyZ Aem IQ>ë`mMm {ZH$mb _mJrb Ý`m`mb`rZ {ZH$mbnÌm§À`mAmYmao Ý`m`VÎdmda {Xbm nm{hOo. Agm Ý`m`VÎdmda {ZH$mb XoVmZm Ë`m§Zr _mJrb IQ>ë`mVrb {Xboë`m{ZU© m§Mo AZwH$aU H$ê$Z Ë`m§À`m g_moa Amboë`m IQ>ë`m§Mm {ZH$mb XoUo Ano{jV AgVo.

4. ì`mnmar éT>r-na§nam (Customs and Usages) : XoemVrb ì`mnma nÕVr_Ü o àM{bV Agboë`mê$T>r-na§nam qH$dm àWm `m XoIrb ^maVr` ì`mnmar H$m`Úm§À`m {Z{_©VrMo à_wI ñÌmoV AmhoV. `m ì`mnmarê$T>r-na§nam Am{U g§Ho$V ho ì`mnmè`m§Zr Ë`m§À`m ì`mnmamVrb ì`dhma H$go H$amdoV `mMo {Z`_ Xe©{dVmV.Aem ê$T>r-na§nam§Mm H$m`ÚmÀ`m {Z{_©Vr_Ü o _hÎd ñnï> H$aÊ`mgmR>r ^maVr` H$m`Xo_§S>imZo H$mhr H$m`ÚmMoñnï> C„oI H$ê$Z ê$T>r-na§namda ZdrZ H$m`ÚmVrb VaVyXtMm H$mhrhr n[aUm_ hmoUma Zmhr Ago Z_yX Ho$bo Amho.Ooìhm Aem ê$T>r-na§nam H$moQ>m©H$Sy>Z _mÝ` Ho$ë`m OmVmV Am{U Ë`m§Mm Ý`m`mb`rZ {ZH$mbnÌm_Ü o g_mdoeH$aÊ`mV oVmo V|ìhm Ë`m ê$T>r-na§nam `m H$m`ÚmMm A{d^mÁ` ^mJ ~ZVmV d Ë`m§Zm H$m`Xoera _mZÊ`mV oVo.

1.2.3 ^maVr` H$ama H$m`ÚmMo ñdê$n Am{U H$amam§Mo àH$ma :

OJm_Ü o H$moUVrhr ì`ŠVr dm amï> ho ñd §nyU© ZmhrV H$maU àË oH$ ì`ŠVrg Am{U amï>mg Amnë`m JaOmnyU© H$aÊ`mgmR>r Xwgè`m ì`ŠVr dm amï>mer H$ama H$aUo An[ahm © R>aVo. H$amam_wioM ì`mnma A{ñVËdmV oVmo Am{Uamï>mamï>m_Ü o dñVy Am{U godm§Mr XodmU-KodmU hmodyZ ì`ŠVrMo, g_mOmMo Am{U n`m© mZo amï>m§Mo OdrZ gwIr dg_¥Õ ~ZVo. ^maVm_Ü o gßQ>|~a 1872 nmgyZ ^maVr` H$ama H$m`Xm A§_bmV Ambm Amho. ^maVr` H$ama H$m`Xmhm Ho$di ì`mnmar H$amamgmR>r Cn wŠV Zmhr Va Vmo ì`ŠVtÀ`m X¡Z§{XZ OrdZmVrb AZoH$ ì`dhma nma nmS>Ê`mgmR>rCn wŠV R>aVmo. H$maU AmnUmn¡H$s àË oH$ ì`ŠVr hr Amnë`m X¡Z§{XZ OrdZmV H$iV AWdm Z H$iV AZoH$àH$maMo H$ama H$arV AgVo. Aem H$amam_Ü o gwgyÌVm Am{U {Z`_~ÕVm AmUÊ`mgmR>r àË oH$ XoemÀ`m gaH$maZoH$mhr H$m`Xo g§_V Ho$bo AmhoV Ë`m§Zm H$ama H$m`Xo Ago åhUVmV. `m H$m`Úm_Ü o H$amam§Mr {Z{_©Vr H$er hmoVo,H$amam§Mr nyV©Vm H$er Ho$br OmVo d H$ama g_márVyZ ì`ŠVrMr _wŠVVm H|$ìhm hmoVo VgoM EImÚm ì`ŠVrZo H$ama §JHo$bm Va {ZXm}fr ì`ŠVrg Xmofr ì`ŠVr{déÕ H$moUË`m H$m`Xoera Cnm``moOZm CnbãY AgVmV `m {df`rMo {Z`_gm§{JVbobo AmhoV. `mM~amo~a H$mhr {d{eï> àH$maMo H$ama H$go nma nmS>mdoV `m~m~VMo {Z`_ gm§{JVbobo AmhoV.

1. H$ama åhUOo H$m` ?

H$ama H$m`ÚmZo ì`ŠVtZm H$ama H$aÊ`mMo ñdmV§Í` {Xbo Amho. åhUOo ì`ŠVr `m Amnë`m BÀN>oà_mUo

H$amamVrb AQ>r R>ady eH$VmV. _mÌ H$ama H$m`ÚmZo ì`ŠVtÀ`m `m ñdmV§Í`mda H$mhr _`m©Xm KmVë`m AmhoV.

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Ogo H$s H$amamV XmoZ gkmZ ì`ŠVr Agmì`mV, Ë`m§Mr _wŠV g§_Vr Agmdr, Ë`m§Zm H$ama H$aÊ`mnmgyZ

H$moUË`mhr H$m`ÚmZo à{V~§Y Ho$bobo Zgmdo Am{U Vmo ì`W© Zgmdm. Ooìhm `m AQ>r R>amdmH$Sy>Z nyU© hmoVmV V|ìhmM

H$ama ApñVËdmV oVmo d Vmo H$m`Xoera hmoVmo. Aem H$m`Xoera H$amam§Mr ^maVr` Ý`m`mb`mH$Sy>Z A§_b~OmdUr

Ho$br OmVo. Oo R>amd `m AQ>tMr nyV©Vm H$arV ZmhrV Ë`m§Zm ì`W© H$ama g_OVmV d Aem H$amam§Mr H$m`ÚmZoA§_b~OmUr Ho$br OmV Zmhr. Imbrb à{gÕ H$m`XoVkm§Zr H$amamÀ`m ì`m»`m {Xë`m AmhoV.

1. ga nmobm°H$ : H$m`ÚmZo Á`m R>amdm§Mr Am{U dMZm§Mr nyV©Vm Ho$br OmVo Ë`mg H$ama Ago åhUVmV.

2. gmb_§S> : Á`m R>amdm_wio ì`ŠVr_Ü o H$m`Xoera g§~§Y {Z_m©U Ho$bo OmVmV Am{U Ë`mVyZ O~m~Xmè`m{ZpíMV H$aÊ`mV oVmV Ë`m R>amdm§Zm H$ama Ago åhUVmV.

3. ^maVr` H$ama H$m`Xm - 1872 : ^maVr` H$ama H$m`Xm H$b_ 2 (h) à_mUo, Á`m R>amdm§MrH$m`ÚmZo A§_b~OmdUr H$aVm oVo Aem gd© R>amdm§Zm H$ama Ago åhUVmV. Xwgè`m eãXmV gm§Jmd`mMo Pmë`mgÁ`m R>amdm§Mr Ý`m`mb`mV A§_b~OmdUr H$aVm oVo Am{U Oo R>amd ì`ŠVr_Ü o H$m`Xoera g§~§Y {Z_m©U H$aVmVAemM R>amdm§Zm H$ama åhUVmV.

`m darb ì`m»`m§À`m {díbofUmdê$Z Ago AmT>iyZ oVo H$s, H$amam§Mo XmoZ à_wI KQ>H$ AgVmV.

1. XmoZ ì`ŠVr_Yrb R>amd - An Agreement

2. R>amdm§Mr H$m`ÚmZo A§_b~OmdUr hmoUo - A Enforceability of an agreement)

åhUyZ, H$ama = R>amd + R>amdmMr H$m`Xoera A§_b~OmdUr.

XmoZ ì`ŠVr_Ü o R>amd hmoÊ`mgmR>r EH$m ì`ŠVrZo Xwgè`m ì`ŠVrg EImXo H¥$Ë` H$aÊ`mgmR>r AWdm ZH$aÊ`mgmR>r àñVmd Ho$bm nm{hOo. Xwgè`m ì`ŠVrZo Ë`m àñVmdmg Amnbr g§_Vr {Xbr nm{hOo. åhUOo àñVmdAm{U àñVmdmMr pñdH¥$Vr åhUOo R>amd hmo . Aem R>amdmMr H$m`Úmà_mUo A§_b~OmdUr hmoUo åhUOo R>amdmMoH$amamV ê$nm§Va hmoUo hmo . R>amdm§Mr H$m`ÚmZo A§_b~OmdUr H$aUo åhUOo Ý`m`mb`m§Zr g§~§{YV ì`ŠVtZmH$amamV {Xboë`m dMZm§Mr nyV©Vm H$aÊ`mg ^mJ nmS>Uo qH$dm R>amdmVrb ì`ŠVtZr {Xboë`m dMZm§Mr nyV©VmHo$br Zmhr Va g§~§{YV dMZ nyU© Z H$aUmè`m Xmofr ì`ŠVrg {ZXm}fr ì`ŠVrbm ZwH$gmZ^anmB© XoÊ`mg ^mJnmS>Uo hmo . àË oH$ R>amd hm XmoZ ì`ŠVr_Ü o H$m`Xoera g§~§Y {Z_m©U H$aUmam Agbm n{hOo VaM Vmo R>amdA§_b~OmdUrÀ`m `mo½`VoMm g_Obm OmVmo. `mdarb Vn{ebmdê$Z AmnUmg Ago åhUVm oB©b H$s H$amam§MrnwT>rbà_mUo XmoZ _hÎdmMr d¡{eï>ço AgVmV -

R>iH$ H$b_o - 1. XmoZ ì`ŠVr_Yrb R>amd, 2. R>amd H$m`ÚmZwgma A§_b~OmdUrMr `mo½`Vm.

2. ^maVr` H$ama H$m`Xm 1872 - ñdê$n :

ì`mdgm{`H$ OJVm_Ü o {d{dY ì`dhma hmoV AgVmV. CÚmoOH$, H$m_Jma, ~±H$m, {dÎmg§ñWm, Jw§VdUyH$Xma,{d_m H§$nÝ`m, dmhVyH$ H§$nÝ`m, Om{hamV g§ñWm BË`mXr AmnmngmV {d{dY ì`dhma H$arV AgVmV. `mì`dhmamVyZ Oer H$m`Xoera O~m~Xmar {Z_m©U hmoVo VgoM H$mhr A{YH$magwÕm {_iVmV. àË oH$ ì`ŠVrZo qH$dm

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g§ñWoZo Amnbr H$m`Xoera O~m~Xmar nma nmS>mdr, Am{W©H$ ì`dhmam§Zm ñW¡ ©, gwa{jVVm bm^mdr d ì`dhmaH$aUmè`m§Zm Ano{jV \$m`Xm ìhmdm åhUyZ H$ama H$m`ÚmMr aMZm Am{U {Z{_©Vr H$aÊ`mV Ambr Amho.

^maVr` H$ama H$m`Xm 1 gßQ>|~a 1872 amoOr Oå_y-H$mí_ra dJiVm g§nyU© ^maV^a bmJy H$aÊ`mVAmbm. ^maVr` H$ama H$m`Úm_Ü o EHy$U 1 Vo 238 H$b_o AmhoV. H$ama H$m`Úm§Mr XmoZ ^mJmV {d^mJUrHo$bobr Amho. `mVrb H$b_ 1 Vo 75 `m n{hë`m ^mJmV H$amam§Mr {Z{_©Vr, H$amam§Mr nyV©Vm Am{U H$amam§Mrg_már `m§Mo {Z`_ Am{U VÎdo {Xbr AmhoV. `m§ZmM gd©gmYmaU H$amam§Mr _ybVÎdo Ago åhUVmV. hr gd© VÎdoì`ŠVr_Yrb gd© n«H$maÀ`m H$amam§Zm ~§YZH$maH$ hmoVmV. Xwgè`m ^mJmV H$b_ 124 Vo 238 _Ü o {deofH$amam§Mr _ybVÎdo g_m{dï> H$aÊ`mV Ambobr AmhoV. `m_Ü o ZwH$gmZ^anmB© Am{U h_rMo H$ama, {ZjonmMo dVmaUmMo H$ama Am{U A{^H$V¥©Ëd qH$dm à{V{ZYrËdmMo H$ama `m§Mm g_mdoe hmoVmo. `m {deof H$amam§Zmgd©gmYmaU H$amamMr VÎdo bmJy hmoV ZmhrV åhUyZ hr gd©gmYmaU H$amam§À`m {Z`_mnmgyZ doJir Ho$bo AmhoV.

3. H$amam§Mo àH$ma (Classification of Contracts) :

H$amam§Mr ì`m»`m g_OmdyZ KoVë`mZ§Va H$amam§Mo àH$ma Aä`mgUo Amdí`H$ Amho. H$amam§Mo dJuH$aUho Imbrbà_mUo Ho$bo OmVo.

H$amam§Mo dJuH$aU

H$m`Xoera A§_b~OmdUrZwgma {Z{_©VrZwgma nyV©VoZwgma

H$m Xoera H$ama ì Á ©Zr H$ama ì`W© H$ama ~oH$m Xoera H$ama A§_b~OmdUr mo½Zgbobm H$ama

ì ŠV H$ama J¥{hV H$ama Am mgr H$ama

nyV©Vm Pmbobm H$ama nyV©Vm A§eVm nyV©Vm Pmbobmìhmd mMm H$ama d ìhmd mMm H$ama

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(A) H$m`Xoera A§_b~OdUrZwgma H$amam§Mo àH$ma (On the basis of Enforceability) :

H$amam§Mr H$m`ÚmZwgma A§_b~OmdUr hmoV Agob qH$dm A§_b~OmdUr hmoÊ`mMr eŠ`Vm Agob Va Ë`mH$amam§Zm H$m`Xoera AW© AgVmo. Aem A§_b~OmdUrÀ`m Ñ{ï>H$moUmVyZ H$amam§Mo nwT>rb àH$ma AmhoV.

1) H$m`Xoera H$ama (Valid Contract) : Á`m H$amam§Mr H$m`Úmà_mUo A§_b~OmdUr H$aVm oVo Am{UOo H$ama ì`ŠVr_Ü o H$m`Xoera g§~§Y {Z_m©U H$aVmV Ë`m§Zm H$m`Xoera H$ama åhUVmV. H$m`Xoera H$amamg d¡YH$ama Agohr åhUVmV. Ë`mV H$amamMr gd© _yb yV VÎdo g_m{dï> AgVmV.

2) dÁ`©Zr` H$ama (Voidable Contract) : Ooìhm EImÚm H$amamMr A§_b~OdUr H$aUo qH$dmA§_b~OmdUr Z H$aUo ho H$amamer g§~§{YV EH$m njmÀ`m BÀN>oda Adb§~yZ AgVo, na§Vw Xwgè`m ì`ŠVrg/njmg Vgm A{YH$ma ZgVmo Voìhm Ë`mg dÁ ©Zr` H$ama Ago åhUVmV. Á`m H$amam_Ü o ì`ŠVtMr g§_Vr hr~bà`moJ, AZw{MV à^md, H$nQ> Am{U AgË` {dYmZ `m H$maUmZo {_i{dbobr AgVo V|ìhm Vmo dÁ ©Zr` H$amahmoVmo. Ë`m_wio Á`m ì`ŠVrMr g§_Vr `m H$maUmZo {_i{dbobr AgVo Ë`mM ì`ŠVrg H$ama A_bmV AmUÊ`mMmqH$dm aÔ H$aÊ`mMm h¸$ àmá hmoVmo. Oa Aem ì`ŠVrZo H$ama aÔ Ho$bm Zmhr Va Vmo H$ama H$m`Xoera hmoVmo. AemH$amam_Ü o H$mama ì`ŠVrMr g§_Vr hr _wŠV AgV Zmhr.

3) ì`W©/ ewÝ` H$ama (Void Contract) : Á`m H$amam§Mr H$m`ÚmZo A§_b~OmdUr H$aVm oV ZmhrAm{U Omo H$ama ì`ŠVr_Ü`o H$moUVohr H$m`Xoera g§~§Y {Z_m©U H$arV Zmhr Ë`mg ì`W©/eyÝ` H$ama AgoåhUVmV. O|ìhm EImÚm H$amamMr A§_b~OmdUrMr `mo½`Vm g§nVo V|ìhm Vmo H$ama ì`W© hmoVmo. Aem H$amam§MrA§_b~OmdUr H$amamVrb XmoÝhr ì`ŠVr H$ê$ eH$V ZmhrV Am{U Ý`m`mb`m§Zm Aem H$amam§À`m nyV©VoMm AmJ«hYaVm `oV Zmhr. `mV AkmZmMo H$ama, à{V\$bm{edm` AgUmao H$ama, ~oH$m`Xoera CÔoe AgUmao R>amd,MyH$sMr g§_Vr {Xbobo R>amd, n¡OoMo R>amd, A{ZpíMV AWm©Mo R>amd BË`mqXMm g_mdoe hmoVmo. ho gd© R>amd ì`W©H$ama g_OÊ`mV oVmV.

4) ~oH$m`Xoera H$ama (Illegal Contract) : Á`m R>amdm§Mo CÔoe Am{U à{V\$b ~oH$m`Xoera AgVmVA{U ^maVmVrb àM{bV H$m`ÚmZwgma à{V~§{YV (Prohibited) H¥$Ë o H$aUo qH$dm g_mO{hV {damoYr H¥$Ë oH$aÊ`mMo AgVmV Ë`m§Zm ~oH$m`Xoera H$ama åhUVmV. gd© ~oH$m`Xoera H$ama ho ì`W© H$ama AgVmV. CXm. {OV|ÐAm{U Y_]Ð `m§Zr byQ>_marMm ì`dgm` gwê$ H$aÊ`mMm H$ama Ho$bm. hm H$ama àM{bV H$m`ÚmÀ`m {damoYmVAgë`mZo ~oH$m`Xoera VgoM ì`W© hmoVmo.

5) A§_b~OmdUr `mo½` Zgbobm H$ama (Unenforceable Contract) : Oo H$ama _ybV: H$m`XoeraAgVmV na§Vw H$mhr Vm§{ÌH$ Xmofm_wio Aem H$amam§Mr A§_b~Odr H$aVm oV Zmhr Aem H$amam§Zm A§_b~OmdUr`mo½` Zgbobo H$ama Ago åhUVmV. CXm. H$ama boIr ZgUo, H$amamMr Zm|XUr Z H$aUo, H$amamg `mo½` a¸$_oMo_wÐm§H$ ZgUo, H$mi_`m©XoÀ`m H$m`ÚmZwgma H$amamÀ`m A§_b~OmdUrMm H$mbmdYr g§nUo BË`m{X Vm§{ÌH$~m~t_wio H$amamMr H$m`Úmà_mUo A§_b~OmdUr H$aUo eŠ` hmoV Zmhr. Agm Vm§{ÌH$ Xmof Xya Ho$ë`mZ§VaH$m`Úmà_mUo Aem H$amam§Mr nyV©Vm H$aVm oVo.

(~) H$amam§À`m {Z{_©VrZwgma H$amam§Mo àH$ma (Classification on the basis of formation) :

H$ama {Z{_©Vr hr EH$ {ZpíMV à{H«$`m Amho. Á`m_Ü o àñVmd gmXa H$aUo, àñVmdmMo g§dhZ, àñVmdmMr

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pñdH¥$Vr, pñdH¥$VrMo g§dhZ, R>amd d Ë`mMr H$m`Xoera A§_b~OmdUr `m nÕVrZo H$ama ApñVËdmV oVmo dg_má hmoVmo. Aem `m H$ama {Z{_©VrÀ`m Ñ{ï>H$moUmVyZ H$amamMo nwT>rb àH$ma nS>VmV.

1) ì`ŠV / ñnï> H$ama (Express Contract) : Á`m H$amam_Ü o H$ama ApñVËdmV oVmZm Aem

H$amamÀ`m AQ>r ñnï>nUo boIr qH$dm Vm|S>r ñnï> Ho$boë`m AgVmV V|ìhm Ë`mg ì`ŠV qH$dm ñnï> H$ama Ago

åhUVmV. CXm. g§nVamdmZo Amnbr ñHy$Q>a 10000 é. qH$_Vrg b§nQ>amd `m§Zm {dH$Ê`mMo boIr nÌ nmR>{dbo.

b§nQ>amdm§Zr Ë`mg boIr g§_VrXe©H$ nÌ nmR>{dbo. `m R>amdmÀ`m AQ>r ñnï>, XmoÝhr njm§Zm _mÝ` Agë`mZo Ë`mg

ì`ŠV / ñnï> H$ama Ago åhUVm oB©b.

2) J¥{hV / Üd{ZV H$ama (Implied Contract) : Á`m R>amdm§Mr {Z{_©Vr boIr AWdm Vm|S>r dMZm§Zr

ì`ŠV hmoV Zmhr Va R>amdmer g§~§{YV njmMr dmJUyH$ dm H¥$Vr `m§À`m _mÜ`_mVyZ hmoVo V|ìhm Ë`m R>amdmg

Üd{ZV AWdm J¥hrV H$ama Ago åhUVmV. CXm. EImÚm ~wQ>nm°{be H$aUmè`m _wbJm Vwåhmg Z {dMmaVm

~wQ>nm°bre H$aVmo d Vwåhr Ë`mg {damoY Z H$aVm Vgo H$é XoVm `mMmM AW© Ë`mÀ`m ~wQ>nm°{be H$aÊ`mÀ`m

àñVmdmg Vw_À`m H¥$VrVyZ g§_Vr AgVo Ë`m _wbmMo Oo H$mhr n[al{_H$ Agob Vo XoUo Vw_À`mda ~§YZH$maH$

hmoVo. `m_Ü o àñVmd gmXarH$aU, àñVmdmg {Xbobr g§_Vr d R>amdmMr A§_b~OmdUr `m gd© ~m~r H¥$VrÀ`

_mÜ`_mVyZ H$aÊ`mV oVmV. åhUyZ Aem R>amdm§Zm Üd{ZV / J¥{hV H$ama åhUVmV.

3) Am^mgr / aMZmË_H$ H$ama (Quasi Contract) : O|ìhm H$ama Pmbobm ZgVmZm {d{eï> n[apñWVrV

XmoZ njm_Ü o H$amamgmaIo g§~§Y {Z_m©U hmoVmV d àM{bV H$m`Xm Aem g§~§YmZm _mÝ`Vm XoVmo d g§~§{YV

njmda H$amamMr A§_b~OmdUr H$aÊ`mMr O~m~Xmar nS>Vo. H$ama aMZmË_H$ / Am^mgr H$ama AgVmo. V|ìhm

Ë`mg Am^mgr H$ama ho ì`ŠV qH$dm J¥{hV Agy eH$VmV. CXm. AkmZ ì`ŠVrg OrdZmdí`H$ dñVy§Mm nwadR>m

H$aUo, hadbobr dñVy gmnS>br Va Ë`mÀ`m Iè`m _mbH$mMm emoY KodyZ Vr dñVy Ë`mg naV H$aUo BË`mXr

Am^mgr H$amamMr CXmhaUo AmhoV.

(H$) nyV©VoZwgma H$amam§Mo dJuH$aU (Classification on the basis of Execution) :

H$ama ApñVËdmV Amë`mZ§Va Aem H$amamMr nyV©Vm H$ama ì`ŠVr `m H$er H$aVmV `mdê$Z H$amamMo

nwT>rbà_mUo àH$ma nS>VmV.

1) nyV©Vm Pmbobm H$ama (Executed Contract) : Á`m H$amamV H$amamer g§~§{YV XmoÝhr ì`ŠVr

H$amamVrb Amnmnbr dMZo nyU© H$aVmV åhUOoM H$amamZwgma {Z_m©U Pmbobr O~m~Xmar nyU©V: nma nmS>VmV

V|ìhm Ë`mg nyV©Vm Pmbobm H$ama åhUVmV. CXm. amOrdZo nwñVH$ {dH«o$Ë`mg 100 én o XodyZ gm_mÝ` AÜ``ZmMo

nwñVH$ IaoXr Ho$bo hm nyV©Vm Pmbobm H$ama Amho.

2) nyV©Vm ìhmd`mMm H$ama (Executory Contract) : Á`m H$amam_Ü`o H$amamer g§~§{YV XmoÝhr

nj H$amamVrb Amnmnbr dMZo AÚmn nyU© Ho$bobr ZgVmV qH$dm Ë`m§Zr H$moUVrM O~m~Xmar AÚmn nma

nmS>bobr ZgVo V|ìhm Aem H$amamg nyV©Vm ìhmd`mMm H$ama Ago åhUVmV. CXm. S>m°. gmR>o `m§Zr gwaoe

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`mg é. 2000 à{V _{hZm nJmamda _XVZrg åhUyZ Zo_bo d nwT>À`m _{hÝ`mÀ`m EH$ VmaIonmgyZ

H$m_mda éOy hmoÊ`mg gm§{JVbo.

3) A§eV: nyV©Vm Pmbobm d A§eV: nyV©Vm ìhmd`mMm H$ama (Partly Executed and Partly

Executory Contract) : Á`m H$amam_Ü o H$amamer g§~§{YV EH$ ì`ŠVr hr H$amamVrb Amnbo {Xbobo dMZ nyU©

Ho$bobo AgVo Am{U Xwgar ì`ŠVr hr Amnbo dMZ AÚmn nyU© Ho$bobo AgV Zmhr V|ìhm Aem H$amamg A§eV:

nyV©Vm Pmbobm Am{U A§eV: nyV©Vm ìhmd`mMm H$ama åhUVmV. CXm. aoëdo Hw$brZo àdmem§Mo gm{hË` aoëdo

ñQ>oeZdê$Z CMbyZ Q>°Šgr_Ü o R>odbo åhUOo aoëdo Hw$brZo Amnë`m dMZmMr nyV©Vm Ho$br. AmVm àdmembm Ë`m

aoëdoHw$brbm Ë`À`m l_mMm `mo½` _mo~Xbm XodyZ Amnë`m dMZmMr nyV©Vm H$amdr bmJob.

1.2.4 H$m`Xoera H$ama Am{U H$m`Xoera H$amamÀ`m Amdí`H$ AQ>r (Valid Contract and its

essentials) :

H$m`Xoera H$ama : H$amamMr gdm©V n{hbr nmàr åhUOo àñVmd hmo . Ooìhm EH$ ì`ŠVr Xwgè`m

ì`ŠVrMr g§_Vr {_i{dÊ`mÀ`m hoVyZo EImXr H$m`Xoera H¥$Vr H$aUo, Z H$aUo qH$dm H¥$Vr H$aÊ`mnmgyZ A{bá

amhUo `m~m~V BÀN>m àH$Q> H$aVo Ë`mg àñVmd åhUVmV. Xwgar ì`ŠVr `m àñVmdmg A§_b~OmdUr H$aÊ`mÀ`m

hoVyZo g§_Vr XoVo V|ìhm R>amd ApñVËdmV oVmo. `m R>amdmVyZ {Z_m©U hmoUmao CÎmaXm{`Ëd O|ìhm R>amdmer g§~§{YV

nj nma nmS>VmV Voìhm Vo H$m`Xoera H$amamMr A§_b~OmdUr H$arV AgVmV. EImXm nj H$amamZwgma {Z_m©U

Pmbobr O~m~Xmar nma nmS>rV Zgob qH$dm nma nmS>Ê`mg ZH$ma XoV Agob Va Xwgam nj Ë`mÀ`mda H$m`Xoera

H$m ©dmhr H$ê$ eH$Vmo. H$maU `m XmoÝhr njmV H$m`Xoera g§~§Y {Z_m©U Pmbobo AgVmV. `mCbQ> Ym{_©H$,

gm_m{OH$ qH$dm Z¡{VH$ ñdê$nmMo R>amd H$m`ÚmZwgma A§_bmV AmUVm oV ZmhrV H$maU Aem R>amdm_Ü o

ì`ŠVr_Ü o H$moUVohr H$m`Xoera g§§~§Y {Z_m©U hmoV ZmhrV. CXm. EImÚm {_ÌmZo _¡ÌrnmoQ>r OodZmgmR>r {Xbobo

Am_§ÌU qH$dm d{S>bm§Zr _wbmg _moQ>magm`H$b IaoXr H$ê$Z XoÊ`mMo {Xbobo dMZ, hr dMZo H$m`Xoera

O~m~Xmar {Z_m©U H$ê$ eH$V ZmhrV. dMZ _moS>bo åhUyZ {_Ìmda H$m`Xoera H$madmB© H$aVm oUma Zmhr H$maU

{_Ìm§{_Ìm§_Ü o, dS>rb-_wbJm `m§À`m_Ü o _¡ÌrMo, ào_mMo, ñZohmMo g§~§Y AgVmV Vo H$m`Xoera hmoV ZmhrV.

åhUyZ Á`m R>amdm§Mm CÔoe R>amdmer g§~§{YV ì`ŠVr_Üò H$m`Xoera g§~§Y {Z_m©U H$aUo hm AgVmo Ë`mM

R>amdm§Zm ^maVr` H$ama H$m`ÚmZgma H$ama åhUVmV åhUyZ Ago åhQ>bo OmVo H$s, gd© H$ama R>amd AgVmV,

na§Vw gd© R>amd H$ama AgVrbM Ago Zmhr. Ooìhm EImXm R>amd H$ama H$m`ÚmVrb H$b_ 10 _Yrb {Xboë`m

AQ>r nyU© H$aVmo V|ìhmM Ë`m R>amdmMo H$m`Xoera H$amamV ê$nm§Va hmoVo. åhUyZ H$ama H$m`ÚmÀ`m H$b_ 10

_Üò H$m`Xoera H$amamMr ì`m»`m Imbrbà_mUo {Xbr Amho.

H$m`Xoera H$amamMr ì`m»`m - H$ama H$m`Xm H$b_ 10 :

""Oa XmoZ ì`ŠVr_Yrb R>amd H$amanmÌ ì`ŠVtZr Amnë`m _wŠV g§_VrZo Ho$bm Agob, R>amdmMo CÔoe d

à{V\$b H$m`Xoera Agob Am{U Vmo R>amd H$moUË`mhr H$m`ÚmZo ì`W© R>a{dbm Zgob Va Agm R>amd H$m`Xoera

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H$ama hmoVmo. VgoM Vmo R>amd boIr Agmdm dm Zm|X{dbobm Agmdm Aer AQ> Agob Va Vmo boIr dm Zm|X{dbobm

Agbm nm{hOo.

`m darb ì`m» odê$Z Ago åhUVm oB©b H$s, H$m`Xoera H$amamZo H$ama H$m`ÚmÀ`m H$b_ 10 _Ü o

{Xboë`m gd© AQ>r nyU© Ho$ë`m nm{hOoV.

H$m`Xoera H$amamÀ`m Amdí`H$ AQ>r

XmoZ ì`ŠVr_Ü o H$m`Xoera g§~§Y H$amanmÌ _wŠV H$m`Xoera H$m`XoeraR>amd hmoUo {Z_m©U H$aÊ`mMm CÔoe ì`ŠVr g§_Vr CÔoe à{V\$b

R>amd ì`W© R>amd {ZpíMV R>amdmVrb AQ>rMr H$m`XoeraZgbm nm{hOo AWm©Mm Agmdm nyV©Vm eŠ` ~m~tMr nyV©Vm

1. XmoZ ì`ŠVr_Üò R>amd hmoUo (An Agreement) : H$m`Xoera H$amamÀ`m {Z{_©VrgmR>r XmoZ

ì`ŠVr_Ü o R>amd ApñVËdmV Ambm nm{hOo. `mgmR>r EH$m ì`ŠVrZo Xwgè`m ì`ŠVrg àñVmd Ho$bm nm{hOo.

Xwgè`m ì`ŠVrZo Ë`m àñVmdmbm g§_Vr XodyZ pñdH$mabm nm{hOo. àñVmd H$aUmè`m ì`ŠVrg àñVmdH$ Am{U

àñVmdmbm pñdH¥$Vr XoUmè`m qH$dm Á`mbm àñVmd H$aÊ`mV Ambm Amho Ë`mg àñVmdVm åhUVmV. àñVmd

Am{U àñVmdmMr pñdH¥$Vr `m XmoÝhr ~m~r H$m`Xoera Agë`m nm{hOoV. O|ìhm àñVmdH$mMm àñVmd àñVmdVm

pñdH$maVmo V|ìhm XmoZ ì`ŠVr_Üò R>amd ApñVËdmV òVmo. àñVmd Am{U àñVmdmMr pñdH¥$Vr H$m`Xoera

hmoÊ`mgmR>r H$m`ÚmVrb AQ>r nyU© Ho$ë`m nm{hOoV. àñVmd hm {dZmAQ> {ZpíMV ñdê$nmV àñVmdË`mbm

H$i{dbm nm{hOo Am{U àñVmdË`mZo n«ñVmdmMr pñdH¥$Vr àñVmdH$mg H$i{dbr nm{hOo VaM XmoZ ì`ŠVr_Ü o

R>amd ApñVËdmV oVmo.

2. H$m`Xoera g§~§Y {Z_m©U H$aUo (Intention to create legal relationship) : R>amdm§Mr H$m`Xoera

A_b~OmdUr H$aVm oÊ`mgmR>r R>amdmer g§~§{YV XmoÝhr ì`ŠVr_Ü o H$m`Xoera g§~§Y {Z_m©U hmoUo Amdí`H$

AgVo. åhUyZ H$m`Xoera H$amamÀ`m {Z{_©Vr_Ü o R>amdmer g§~§{YV XmoÝhr njm§Mm nañnam_Ü o H$m`Xoera g§~§Y

{Z_m©U H$aUo hm CÔoe Agbm nm{hOo. Oa R>amdmMm CÔoe hm Z¡g{J©H$ ào_, {Oìhmim, _¡ÌrnyU© g§~§Y, `mda

AmYm[aV Agob Va Aem R>amdm§Mr H$m`Xoera A§_b~OmdUr H$aUo eŠ` ZgVo. _¡ÌrUrÀ`m Kar OodUmg

OmÊ`mMm R>amd qH$dm nVrZo nËZrgmR>r gmS>r AmUÊ`mMm R>amd H$m`Xoera hmoV ZmhrV. H$maU {_Ì, nVr-nËZr

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`m§À`mV Z¡g{J©H$ ào_mMo g§~§Y AgVmV Vo H$m`Xoera g§~§Y hmoV ZmhrV. åhUyZ Aem R>amdm§Zm H$m`Xoera H$ama

åhQ>bo OmV Zmhr. XmoZ ì`ŠVr O|ìhm ì`mnmar H$ama H$aVmV V|ìhm Ë`m§À`mV H$m`Xoera g§~§Y {Z_m©U hmoVmV

AemM R>amdm§Mr H$m`ÚmZwgma A§_b~OmdUr H$aUo eŠ` AgVo åhUyZ àË oH$ R>amdmMm CÔoe H$amamer g§~§{YV

ì`ŠVr_Ü o H$m`Xoera g§~§Y {Z_m©U H$aUmam Agbm nm{hOo.

3. H$amanmÌ ì`ŠVr (Capacity to Contract) : H$m`Xoera H$amamÀ`m {Z{_©Vr_Ü o R>amdmer g§~§{YV

XmoÝhr ì`ŠVr `m H$ama H$aÊ`mg nmÌ Agë`m nm{hOoV. ^maVr` H$ama H$m`ÚmÀ`m H$b_ 11 _Ü o H$amanmÌ

ì`ŠVrMr ì`m»`m nwT>rbà_mo {Xbr Amho.

""H$amanmÌ ì`ŠVr åhUOo Or ì`ŠVr d`mZo gkmZ AgyZ {OMr ~wpÜX_Îmm gwk Amho Am{U {Obm àM{bV

H$moUË`mhr H$m`ÚmZo H$ama H$aÊ`mg AnmÌ R>a{dbobo Zmhr Aer ì`ŠVr hmo`.'' `m ì`m»`oà_mUo H$ama

H$aUmar ì`ŠVr H$ama H$aÊ`mg Am{U H$amamMr O~m~Xmar nobÊ`mg gj_ AgUo Amdí`H$ Amho. Á`m

ì`ŠVrZo d`mMr 18 df} nyU© Ho$br AmhoV Vr gkmZ åhUyZ AmoiIbr OmVo. Á`m ì`ŠVrg H$amamÀ`m AQ>r

H$iVmV Am{U H$ama Amnë`m \$m`ÚmMm qH$dm VmoQ>çmMm Amho `mMm gmamgma {dMma H$aÊ`mMr eŠVr

AgVo Ë`mg gwk ~w{Õ_ÎmoMr ì`ŠVr _mZVmV. VgoM àM{bV H$m`ÚmZwgma H$ama H$aÊ`mg AnmÌ åhUyZ

Kmo{fV Ho$boë`m ì`ŠVr Zgmì`mV. H$ama H$m`ÚmZo naH$s` eÌy, naXoemVrb amOXyV, gmd©O{ZH$ H§$nÝ`m

Am{U Vwa§JdmgmVrb H¡$Xr `m§Zm H$ama H$aÊ`mg à{V~§Y Ho$bm Amho. Aem ì`ŠVr gmoSy>Z BVa gd© ì`ŠVr

`m H$ama H$aÊ`mg nmÌ g_Oë`m OmVmV. VgoM AkmZ ì`ŠVr, doS>r qH$dm _yI© ì`ŠVr, ZeoV Yw§X amhUmar

qH$dm A{VAmOmamZo ~oewÕ AgUmar qH$dm VmËnwaVr ewÕ hanbobr ì`ŠVr `m AnmÌ g_Oë`m OmVmV d

`m§À`mer Pmbobm H$ama hm ì`W© g_OÊ`mV `oVmo.

4. _wŠV g§_Vr (Free Consent) : _wŠV g§_Vr hm H$m`Xoera H$amamMm _w»` AmYma AgVmo. R>amdmer

g§~§{YV XmoÝhr ì`ŠVtMr R>amdmg _wŠV g§_Vr Agdr bmJVo. H$ama H$m`ÚmÀ`m H$b_ 13 _Ü o g§_VrMm AW©

nwT>rbà_mUo {Xbm Amho. O|ìhm XmoÝhr H$ama ì`ŠVr `m R>amdmÀ`m EH$mM {df`mda EH$mM {dMmagaUrZo Am{U

EH$mMdoir gh_Vr Xe©{dVmV V|ìhm Ë`mMr H$amamg g§_Vr Amho Ago åhUVmV. WmoS>Š`mV R>amdmer g§~§{YV

ì`ŠVtMo àñVm{dV H$m`m©~m~V, R>amdmÀ`m AWm©~m~V, R>amdmVyZ {Z_m©U hmoUmè`m O~m~Xmar~m~V EH$_V

AgUo åhUOo g§_Vr hmo . H$m`Xoera H$amamgmR>r \$ŠV g§_Vr AgyZ MmbV Zmhr Va Vr g§_Vr _wŠV Agmdr

bmJVo. H$ama H$m`ÚmÀ`m H$b_ 14 _Ü o _wŠV g§_VrMm AW© nwT>rbà_mUo {Xbm Amho.

""Á`m R>amdmg ì`ŠVrZr {Xbobr g§_Vr hr ~bà`moJ, AZw{MV à^md, H$nQ>, AgË`{dYmZ Am{U MyH$

`m H$maUm{edm` {Xbobr AgVo V|ìhm Vr _wŠV hmoVo. Á`mdoir `m H$maUm§Zr g§_Vr {_i{dÊ`mV oVo V|ìhm Vr

_wŠV AgV Zmhr Am{U Agm R>amd H$m`Xoera H$ama Z hmoVm Vmo dÁ ©Zr` H$ama hmoVmo.'' `m H$maUm§Mm AW©

Imbrbà_mUo gm§{JVbm OmVmo.

(A) ~bà`moJ (Coersion) - YmH$ qH$dm ~bà`moJ åhUOo EH$m ì`ŠVrZo Xwgè`m ì`ŠVrda X~md

AmUyZ qH$dm ^rVr XmIdyZ H$ama H$aÊ`mg àd¥Îm H$aUo hmo . ^maVr` H$ama H$m`Xm H$b_ 15 à_mUo ^maVr`

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\$m¡OXmar H$m`ÚmZo à{V~§Y Ho$bobo H¥$Ë` H$ê$Z qH$dm H$aÊ`mMm YmH$ XmIdyZ EH$ ì`ŠVr Xwgè`m ì`ŠVrg

H$ama H$aÊ`mg ^mJ nmS>Vo qH$dm Xwgè`m ì`ŠVrZo R>amd H$amdm åhUyZ Ë`m ì`ŠVrMr _mb_Îmm ~oH$m`Xoera[aË`m

AS>dyZ qH$dm AS>dyZ R>odÊ`mMr ^rVr KmbyZ Ë`m ì`ŠVrMr H$amamg g§_Vr {_i{dVo V|ìhm Vr YmH$mZo qH$dm

~bà`moJmZo {_i{dbobr g§_Vr hmoVo Vr _wŠV AgV Zmhr. Ë`m_wio Vmo dÁ ©Zr` H$ama hmoVmo.

(~) AZw{MV à^md qH$dm Z¡{VH$ dOZ (Undue Influence) - AZw{MV à^md qH$dm Z¡{VH$ dOZ

åhUOo Xwgè`m ì`ŠVrH$Sy>Z AdmOdr \$m`Xm H$ê$Z KoÊ`mgmR>r EH$m ì`ŠVrZo Xwgè`m ì`ŠVrÀ`m _Zmda à^md

Q>mHy$Z Xwgè`m ì`ŠVrg H$ama H$aÊ`mg ^mJ nmS>Uo hmo . ^maVr` H$ama H$m`Xm H$b_ 16 Zwgma O|ìhm ì`ŠVr-

ì`ŠVr_Ü o Aem àH$maMo g§~§Y AgVmV H$s EH$ ì`ŠVr Xwgè`m ì`ŠVrÀ`m BÀN>oda ({dMmagaUrda) ghOnUo

à^md Q>mHy$ eH$Vo Am{U Ë`mnmgyZ AZw{MV bm^ Kody eH$Vo `mbmM AZw{MV à^mdmZo H$ama KS>dyZ AmUbm

Ago åhUVmV. Vmo H$m`Xoera hmoV Zmhr, Vmo dÁ ©Zr` H$ama hmoVmo H$maU g§_Vr hr _wŠV ZgVo.

(H$) H$nQ> qH$dm \$gdUyH$ (Fraud) - H$nQ> åhUOo Xwgè`m ì`ŠVrMr \$gdUyH$ H$aÊ`mÀ`m CÔoemZo

ImoQ>o ~mobUo d BVam§Zm \$g{dUo hmo . H$amamer g§~§{YV EH$ ì`ŠVr EImXr Jmoï> Xwgè`m ì`ŠVrnmgyZ bndyZ

R>odrV Agob Am{U R>amdmg Ë`mMr g§_Vr KoV Agob Va Agm R>amd dÁ ©Zr` H$ama hmoVmo. ^maVr` H$ama

H$m`Xm H$b_ 17 à_mUo, Ooìhm H$amamMr EH$ ì`ŠVr qH$dm Ë`mMm à{V{ZYr Xwgè`m ì`ŠVrg qH$dm Ë`mÀ`m

à{V{ZYrg \$g{dÊ`mÀ`m CÔoemZo EImXr Jmoï> ImoQ>r Amho ho _m{hV AgVmZm Vr Iar Amho Ago gm§JVmo qH$dm

dñVwpñWVr _wÔm_ bndyZ R>odVmo qH$dm dMZmMo nmbZ H$amd`mMo Zmhr `m hoVyZo dMZ XoVmo qH$dm H$m`ÚmZwgma

EImXr Jmoï> CKS> H$aÊ`mMr O~m~Xmar AgVmZm Vr Jmoï> CKS> H$arV Zmhr qH$dm b~mS>r H$aVmo V|ìhm Aem

H¥$Ë`mg H$nQ> Ago åhQ>bo OmVo. H$nQ>mZo à^m{dV g§_Vr _wŠV ZgVo. Á`m ì`ŠVrMr g§_Vr H$nQ>mZo {_i{dbobr

AgVo Aem ì`ŠVrg H$ama aÔ H$aÊ`mMm h¸$ AgVmo H$maU Vmo dÁ ©Zr` R>amd hmoVmo.

(S>) AgË` {dYmZ / J¡aà{VnmXZ (Mis-representation) - H$ama H$aÊ`mg àd¥Îm H$aÊ`mÀ`m hoVyZo

H$ama H$aVmZm AWdm H$amamnydu H$amamÀ`m _hËdmÀ`m {df`mg§~§Yr EH$ ì`ŠVr Xwgè`m ì`ŠVrg ImoQ>r qH$dm

AdmñVd _m{hVr XoV Agob Va Ë`mg AgË` H$WZ qH$dm J¡aà{VnmXZ Ago åhUVmV. AgË`H$WZ ho ñnï>nUo

~mobyZ, {bIrV ñdê$nmV qH$dm H¥$VrVyZ Ho$bo OmVo. `m_Ü o H$WZ H$aUmè`m ì`ŠVrMm CÔoe Xwgè`m ì`ŠVrMr

\$gdUyH$ H$aUo hm AgV Zmhr. Va {dYmZ H$aUmar ì`ŠVr hr AZmdYmZmZo EImXo {dYmZ ImoQ>o AgVmZm Vo

Iao Amho Ago H$WZ H$aVo. ^maVr` H$ama H$m`Xm H$b_ 18 à_mUo O|ìhm EImXr ì`ŠVr EImXo {dYmZ R>m_nUo

Iao Amho, Ago gm§JVo na§Vw dmñVdmV Vo {dYmZ ImoQ>o AgVo Vo§ìhm Ago {dYmZ H$aUo åhUOo AgË` H$WZ hmo .

AgË` H$WZmMm CÔoe hm R>amdmg g§_Vr KoÊ`mMm Agbm nm{hOo. AgË` H$WZmda {dœmg R>odyZ g§_Vr XoUmar

ì`ŠVr H$ama aÔ H$ê$ eH$Vo qH$dm BÀN>m Agë`mg H$amamMr A§_b~OmdUr H$ê$ eH$Vo.

(B) MyH$ (Mistake) - EImÚm Jmoï>r~m~V, {df`m~m~V MyH$sMm g_O åhUOo MyH$ hmo . O|ìhm

H$amamMm {df`M ApñVËdmV ZgVmo qH$dm Zï> Pmbobm AgVmo Am{U XmoÝhr H$ama ì`ŠVtZm hr ~m~ R>amd

H$aVmZm _m{hV ZgVo V|ìhm R>amd H$aÊ`mV XmoÝhr ì`ŠVtMr MyH$ Pmbr Ago åhUVmV. H$amamMm EH$ qH$dm

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AZoH$ nj H$amamMr {df`dñVy qH$dm H$m`ÚmMr MyH$ H$arV AgVrb Va H$amambm {Xbobr g§_Vr _wŠV ZgVo.

H$ama H$m`ÚmÀ`m H$b_ 20 à_mUo O|ìhm R>amdmÀ`m _hÎdmÀ`m {df`mg§~§Yr XmoÝhr H$ama ì`ŠVtMr MyH$ hmoVo

V|ìhm Agm R>amd ì`W© hmoVmo.

CXm. A Zo ~ Mm KmoS>m {dH$V KoÊ`mMm R>amd Ho$bm. R>amdmÀ`mdoir KmoS>m _`V hmoVm `mMr _m{hVr A

Am{U ~ XmoKm§Zmhr ZgVo åhUyZ Agm R>amd ì`W© hmoVmo. MyH$s_wio H$ama aÔ AWdm ì`W© hmoÊ`mgmR>r Imbrb

AQ>r nyU© ìhmì`m bmJVmV.

1. MyH$ hr XmoÝhr ì`ŠVtMr Agmdr bmJVo.

2. MyH$ hr R>amdmÀ`m _hÎdÀ`m {df`mg§~§Yr Agbr nm{hOo.

3. ^maVmV àM{bV Agboë`m H$m`Úm~m~V MyH$ hmoVm H$m_m Z o.

4. dñVy§À`m qH$_Vr~m~V A§XmO MyH$bm H$s H$ama aÔ hmoV Zmhr.

5. {dXoer H$m`Úm~m~V MyH$ Pmbr Agob Va H$ama aÔ hmoVmo.

6. ñdV:À`m H$m`Xoera h¸$m~m~V Pmboë`m MyH$s_wio R>amd Ho$bm Va R>amd aÔ hmoVmo.

5. H$m`Xoera CÔoe (Lawful object) : H$m`Xoera H$amaÀ`m {Z{_©VrgmR>r R>amdmMm CÔoe hm

H$m`Xoera Agbm nm{hOo. Oa H$amanmÌ ì`ŠVr_Ü`o _wŠV g§_VrZo R>amd hmoV Agob Am{U Ë`mMm CÔoe

H$m`Xoera Agob VaM Vmo R>amd H$m`Xoera H$ama ~ZVmo. H$ama H$m`ÚmÀ`m H$b_ 23 _Ü o R>amdmMm CÔoe d

à{V\$i ~oH$m`Xoera H|$ìhm AgVmV ho gm§{JVbo Amho. åhUyZ `m H$b_m_Ü o gm§{JVboë`m R>amdm§Mo CÔoe gmoSy>Z

BVa gd© R>amdm§Mo CÔoe ho H$m`Xoera _mZÊ`mV oVmV. Oa R>amdmMo C{ÔîQ> ho -

1. Xwgè`m ì`ŠVrMr \$gdUyH$ H$aUmao Agob qH$dm

2. H$m`ÚmZo à{V~§Y Ho$bobo H¥$Ë` H$aÊ`m~m~V Agob qH$dm

3. H$m`ÚmVrb {Z`_m§Mm §J H$aUmao Agob qH$dm

4. Xwgè`m ì`ŠVrg AWdm Ë`mÀ`m _mb_Îmog YmoH$m nmohM{dUmao Agob qH$dm

5. AZ¡{VH$ AWdm gm_m{OH$ YmoaUm{déÕMo Agob Va Vo ~oH$m`Xoera g_OÊ`mV oVo. åhUyZ R>amdmMo

C{Ôï> ho darb 1 Vo 5 `m CnH$b_mV gm§{JVë`mà_mUo Zgob VaM R>amd H$m`Xoera H$ama hmoVmo.

6. H$m`Xoera à{V\$b (Lawful Consideration) : à{V\$b hm H$m`Xoera H$amamMm nm`m _mZbm

OmVmo. à{V\$b åhUOo H$ama H$aUmè`m ì`ŠVtZm H$amamnmgyZ {_iUmam _mo~Xbm hmo . H$ama H$aUmè`m àË oH$

ì`ŠVrbm H$amamnmgyZ _mo~Xbm hm {_imbmM nm{hOo. H$amamVrb àñVmdH$ Am{U àñVmdVm `mn¡H$s EH$mgOar

H$amamnmgyZ _mo~Xbm {_imbm Zmhr Va Ë`m§À`mÑï>rZo H$ama ì`W© hmoVmo. EH$m ì`ŠVrZo Xwgè`m ì`ŠVrg Ë`mZo

Ho$boë`m dMZnydVuMm _mo~Xbm åhUyZ H$mhrVar XoUo åhUOo à{V\$b hmo . à{V\$b ho dmñVd, H$m`Xoera Agbo

nm{hOo, VgoM Vo _m¡ë`dmZ Agbo nm{hOo dMZnyVu åhUyZ EImXr H¥$Vr H$aUo, H¥$Vr Z H$aUo, dñVy§Mr qH$_V

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XoUo AWdm godm XoUo `m ñdê$nmV à{V\$b Agy eH$Vo. à{V\$b ho EH$m ì`ŠVrZo Xwgè`m ì`ŠVrMo dMZ {dH$V

KoÊ`mgmR>r {Xbobr qH$_V AgVo. CXm. a_oeZo Am¡fY XwH$mZmVyZ 25 é. XodyZ P§Sy>~m_ {dH$V KoVbm Va oWo

a_oebm 25 én`m§À`m ~Xë`mV P§Sy>~m_ {_imbm Va Am¡fY {dH«o$Ë`mg Ë`m~Xë`mV n¡go {_imbo. `mbmM

à{V\$b Ago åhUVmV. åhUyZ gd©gmYmaU {Z`_ Amho H$s n«{V\$bm{edm` AgUmao H$ama ì`W© AgVmV. `m

{Z`_mg H$mhr AndmX AmhoV. AndmXmË_H$ H$amam_Ü o à{V\$bm{edm` H$ama H$m`Xoera hmoVmo. à{V\$bm_wioM

ì`ŠVr `m H$ama H$aÊ`mg ào[aV hmoVmV. à{V\$b ho Zoh_r H$m`Xoera Agbo nm{hOo. Oa R>amdmMo à{V\$b ho

darb H$m`Xoera C{Ôï>mÀ`m CnH$b_ 1 Vo 5 `m àH$maMo Agob Va Vo à{V\$b ~oH$m`Xoera g_OÊ`mV oVo.

7. R>amd ì`W© Zgbm nm{hOo (No expressely declared to bevoid) : H$m`Xoera H$amamÀ`m

{Z{_©VrgmR>r XmoZ ì`ŠVr_Ü o Pmbobm R>amd hm ì`W© Zgbm nm{hOo. ^maVr` H$ama H$m`ÚmZo H$mhr R>amd ho ì`W©

R>a{dbo AmhoV. Oar Ago R>amd H$m`Xoera H$amamÀ`m BVa AQ>r nyU© H$arV Agbo Var Vo ì`W© g_OÊ`mV oVmV

Vo H$m`Xoera hmoV ZmhrV. H$ama H$m`ÚmÀ`m H$b_ 26 Vo 30 _Ü o Imbrb R>amd ho ì`W© R>amd åhUyZ Kmo{fV

Ho$bo AmhoV.

1. {ddmh à{V~§YH$ R>amd 6. n¡OoMm R>amd

2. ì`mnmaY§Xm à{V~§YH$ R>amd 7. H$ama H$aÊ`mg AnmÌ AgUmè`m ì`ŠVrMm R>amd

3. Ý`m`XmZmÀ`m H$m_mV hñVjon H$aUmam R>amd 8. à{V\$bm{edm` AgUmao R>amd

4. A{ZpíMV AWm©Mo R>amd 9. ~oH$mXoera CÔoe d ~oH$m`Xoera à{V\$b AgUmao

5. AeŠ` H¥$Ë` H$aÊ`m~m~VMm R>amd R>amd.

`m darb R>amdm§Mr H$m`XoeranUo A§_b~OmUr H$aVm oV Zmhr.

8. R>amd {ZpíMV AWm©Mm Agmdm (Meaning of agreement must be certain) : H$moUË`mhr

R>amdmMr H$m`XoeranUo A§_b~OmdUr H$aÊ`mgmR>r Vmo R>amd {ZpíMV AWm©Mm Agbm nm{hOo. ^maVr` H$ama

H$m`ÚmÀ`m H$b_ 29 à_mUo Á`m R>amdmMm Ame` {ZpíMV ZgVmo qH$dm {ZpíMV H$aVm oÊ`mgmaIm ZgVmo

Ë`m§Mr H$m`ÚmZwgma A§_b~OmdUr hmody eH$V Zmhr. Á`m R>amdm§Mr eãXaMZm g§{X½Y, Añnï> Am{U R>amdmMm

hoVy ñnï> H$aUmar Zgob Va Ë`mg A{ZpíMV AWm©Mo R>amd åhUVmV. H$m`Xoera H$amamgmR>r R>amd {Zg§{X½Y d

{ZpíMV AWm©Mm Agbm nm{hOo. CXm. A Zo ~ bm Amnë`m eoVmVrb {d{dY Am§ã`m§À`m àH$mam§n¡H$s H$mhr Am§~o

{dH$Ê`mMm R>amd Ho$bm. hm R>amd g§{X½Y Amho H$maU H$moUË`m àH$maMo Am§~o {H$Vr à_mUmV d Ë`m§Mr qH$_V

H$m` `m ~m~r ñnï> Zgë`mZo Aem R>amdmMr A§_b~OmdUr hmoUma Zmhr.

9. R>amdmVrb AQ>rMr nyV©Vm eŠ` Pmbr nm{hOo (Possibility of Performance) : H$m`Xoera

H$amamÀ`m {Z{_©VrgmR>r XmoZ ì`ŠVr_Ü o Pmboë`m R>amdmVrb AQ>r/dMZo hr nyV©Vm H$aVm oÊ`mgmaIr Agbr

nm{hOoV. H$ama H$m`ÚmÀ`m H$b_ 56 à_mUo Oo R>amd nyV©Vm H$aÊ`mg AeŠ` R>aVmV Vo ì`W© g_Obo OmVmV.

CXm. A Zo ~ bm Ago dMZ {Xbo H$s ~ Zo A bm 5000 é. {Xbo Va A ~ bm AmH$memVrb Vmao AmUyZ XoB©b.

`m R>amdm_Ü o AmH$memVyZ Vmao O{_Zrda AmUUo ho AeŠ` H¥$Ë` Agë`mZo Vmo R>amd ì`W© hmoVmo.

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10. H$m`Xoera ~m~tMr nyV©Vm (Legal Formalities) : H$ama hm boIr AWdm Vm|S>r Agy eH$Vmo na§Vw

Oa H$m`ÚmZo Amdí`H$ Ho$bo Agob Va Vmo boIr Agbm nm{hOo d Ë`mMr arVga Zm|XUr Ho$br nm{hOo. H$ama

{bIrV ñdê$nmV à_m{UV d Zm|XUrH¥$V Agob Va XmoZ njm_Ü o H$ama Pmë`mMm H$m`Xoera nwamdm CnbãY

AgVmo. Oa EImÚm njmZo H$ama nyV©Vm H$aÊ`mg ZH$ma {Xbm Va boIr d Zm|XUrH¥$V H$amamÀ`m AmYmao Ë`m

njmda Xwgam nj H$m`Xoera H$m ©dmhr H$ê$ eH$Vmo. VgoM H$mhr H$m`ÚmZr H$ama ho boIr ñdê$nmVM Agbo

nm{hOoV Ago ~§YZ KmVbo Amho. CXm. H$mb_`m©Xog§~§YrÀ`m H$m`ÚmZwgma _wXV~mø H$Om©À`m naV\o$S>rMm R>amd

boIr Agbm nm{hOo. VgoM Z¡g{J©H$ ào_ Am{U dmËgë`mnmoQ>r ~jrg XoÊ`mMm R>amd boIr Am{U Zm|X{dbobm

Agmdm. `m{edm` bdmX A{Y{Z`_ 1940, g§nÎmr hñVm§VaU H$m`Xm 1882 d MbZj_ XñVEodO H$m`Xm

1881 AZwgma hmoUmao H$ama {bIrV à_m{UV Am{U Zm|XUrH¥$V AgUo A{Zdm © Ho$bo Amho.

1.2.5 H$amam§Mr nyV©Vm / A§_b~OmdUr (Performance of Contract) :

AW© : H$m`Xoera H$ama Am{U H$m`Xoera H$amamÀ`m Amdí`H$ AQ>r `m{df`r g{dñVa _m{hVr KoVë`mZ§Va

H$amamÀ`m _yb yV VÎdm_Yrb Xwgar nm`ar åhUOo H$amam§Mr A§_b~OmdUr / nyV©Vm hmo . XmoZ ì`ŠVr_Ü o

H$m`Xoera H$ama ApñVËdmV Amë`mZ§Va Ë`mMr A§_b~OmdUr H$er H$amdr `m§À`m _yb yV VÎdm§Mr _m{hVr `m

àH$aUmV oVo. H$m`Xoera H$amam_wio H$ama ì`ŠVtÀ`m_Ü o Oo H$m`Xoera g§~§Y {Z_m©U hmoVmV Am{U `mVyZ

H$m`Xoera H$V©ì o oVmV Vr H$V©ì o ì`ŠVtZr H$er nma nmS>mdrV `mMm Aä`mg H$amam§À`m nyV©Vo_Ü o oVmo.

gm_mÝ`nUo H$amamÀ`m XmoÝhr njm§Zr H$amamVrb Amnmnë`m dMZmMr nyV©Vm H$aUo `mg H$amanyV©Vm Ago åhUVmV.

^maVr` H$ama H$m`ÚmÀ`m H$b_ 37 _Ü o H$amanyV©VoMm AW© Imbrbà_mUo {Xbm Amho.

""^maVr` H$ama H$m`ÚmImbr qH$dm BVa H$m`ÚmImbr EImÚm dMZmMr nyV©Vm aÔ hmoÊ`mnydu qH$dm H$ama

ì`ŠVtZm H$amanyV©VoÀ`m O~m~XmarVyZ _m\$s {_iÊ`mnydu H$ama ì`ŠVtZr H$amamVrb dMZm§Mr nyV©Vm Ho$br

nm{hOo qH$dm H$amanyV©VoMr BÀN>m àX{e©V Ho$br nm{hOo `mg H$ama nyV©Vm åhUVmV.''

H$ama nyV©Vm _mJUr H$aÊ`mMm A{YH$ma àñVmdË`mg Am{U dMZm§Mr (H$amamMr) nyV©Vm H$aÊ`mMr

O~m~Xmar n«ñVmdH$mda AgVo.

H$ama nyV©VoMr àH$ma : H$amam§Mr nyV©Vm hr Imbrb XmoZ n«H$mam§Zr hmody eH$Vo.

H$ama nyV©VoMo àH$ma

àË`j H$ama H$ama nyV©VoMr BÀN>m

nyV©Vm Am{U V`mar Xe©{dUo

17

1. àË`j H$ama nyV©Vm (Actual Performance) : Á`mdoir àñVmdH$ hm H$amamVrb Amnbo dMZ nyU©

H$aÊ`mg V`ma AgVmo Ë`mMdoir àñVmdZm Ë`mMr pñdH¥$Vr H$aVmo V|ìhm H$amam§Mr àË`j nyV©Vm Pmbr Ago

åhUVmV. åhUOoM O|ìhm H$ama ì`ŠVr `m R>aë`mà_mUo Amnmnë`m dMZmMr nyV©Vm H$ê$Z O~m~Xmar nma

nmS>VmV V|ìhm H$amamMr àË`j A§_b~OmdUr Pmbr Ago åhUVmV.

2. H$ama nyV©VoMr BÀN>m Am{U V`mar Xe©{dUo - H$b_ 38 (Tender as to performance of

contract) : Oo§ìhm àñVmdH$ Amnë`m dMZmMr nyV©Vm H$aÊ`mMr BÀN>m Am{U V`mar àñVmdË`mbm Xe©{dVmo

Am{U àñVmdVm _mÌ Ë`mMm ñdrH$ma H$arV Zmhr V|ìhm Ë`mg H$ama nyV©VoMr BÀN>m Am{U V`mar Xe©{dUo Ago

åhUVmV. CXm. j Zo ` bm 1000 nmoVr Jhÿ {dÊ`mMm H$ama Ho$bm. H$amamà_mUo 1 Am°ŠQ>mo~a amoOr j ` H$S>o

1000 nmoVr Jhÿ nmR>{dbm _mÌ ` Zo Vmo pñdH$maÊ`mMo ZmH$mabo d Jìhmg pñdH¥$Vr {Xbr Zmhr. `oWo

H$m`Úmà_mUo j Zo Amnbo dMZ nyU© Ho$bo _mÌ ` Zo Ë`mg pñdH¥$Vr {Xbr Zmhr. Va j Zo H$amanyV©VoMr BÀN>m

Am{U V`mar Xe©{dbr Ago _mZyZ j hm H$amanyV©VoÀ`m O~m~XmarVyZ _wŠV hmoVmo. H$maU H$ama nyV©VoMr BÀN>m

Am{U V`mar `mg àË`j H$ama nyV©Vm _mUyZ àñVmdH$ Amnë`m O~m~XmarVyZ _wŠV hmoVmo. Ë`mZ§Va dMZmMr

nyV©Vm H$amdr bmJV Zmhr. CbQ> àñVmdË`{déÕ H$ama §JmÀ`m ZwH$gmZ ^anmB©gmR>r H$moQ>m©V Xmdm bmdë`mMm

h¸$ àmá hmVmo. àñVmdH$mMr H$amanyV©VoMr BÀN>m dm V`mar H$m`Xoera Agmdr bmJVo. Vr H$m`Xoera hmoÊ`mgmR>r

Imbrb AQ>r nyU© Ho$ë`m nm{hOoV.

H$m`Xoera H$ama nyV©VoÀ`m BÀN>m d V`marÀ`m AQ>r

{dZmAQ> `mo½` doi `mo½` {R>H$mU àñVmdË`mg g§nyU© V`mar `mo½` ñdê$nV`mar `mo½` g§Yr Xe©{dUo

`mo½` ì`ŠVrg g§ wŠV àñVmdË`mn¡H$s EH$mH$S>o

(A) {dZmAQ> V`mar Xe©{dUo - àñVmdH$mZo H$ama nyV©VoMr BÀN>m Am{U V`mar {dZmAQ> Xe©{dbr

nm{hOo. EImXr AQ> KmbyZ V`mar Xe©{dbr Va Vr geV© V`mar hmoVo. {dZmAQ> g_Obr OmV Zmhr.

(~) `mo½`doir V`mar Xe©{dUo - H$amanyV©VoMr BÀN>m Am{U V`mar àñVmdH$mZo `mo½`doir àX{e©V

Ho$br nm{hOo. `mo½` doi åhUOo H$m_mH$mOmMr doi hmo .

(H$) `mo½` {R>H$mUr V`mar Xe©{dUo - Oa {d{eï> {R>H$mUr H$ama nyV©Vm H$aUoMo R>abo Agob Va Ë`mM

18

{R>H$mUr H$amanyV©VoMr BÀN>m d V`mar àñVmdH$mZo Xe©{dbr nm{hOo. Oa {R>H$mU R>abo Zgob Va àñVmdVm R>adyZ

XoB©b Ë`m {R>H$mUr H$amanyV©VoMr BÀN>m d V`mar àñVmdH$mZo Xe©{dbr nm{hOo.

(S>) àñVmdË`mg `mo½` g§Yr XoUo - O|ìhm H$ama nyV©VoMr BÀN>m Am{U V`mar _mb nmR>{dÊ`mÀ`m

g§X^m©V AgVo V|ìhm àñVmdH$mZo àñVmdË`mH$S>o nmR>{dboë`m dñVy gm§{JVboë`m JwU d¡{eï>çmà_mUo AmhoV H$s

ZmhrV `mMr VnmgUr H$aÊ`mMr nwaogr g§Yr àñVmdË`mg {Xbr nm{hOo.

(B) g§nyU© V`mar Xe©{dUo - àñVmdH$mZo H$amamÀ`m nyV©VoVrb H$mhr ^mJmMr åhUOo A§eV: H$ama nyU©

H$aÊ`mMr BÀN>m d V`mar Xe©{dbr Va Vr H$m`Xoera hmoV Zmhr. g§nyU© H$amamVrb dMZmMr nyV©Vm H$aÊ`mMr

V`mar Xe©{dbr nm{hOo.

(\$) `mo½` ñdê$nmV V`mar Xe©{dUo - H$ama nyV©VoMr V`ma Xe©{dVmZm àñVmdH$mZo àñVmdË`mg Xo

AgUmar a¸$_ `mo½` ñdê$nmV åhUOo H$mJXr ZmoQ>m qH$dm MbZr ZmÊ`m§À`m ñdê$nmVM XoÊ`mMr V`mar Xe©{dbr

nm{hOo Vr MoH$Zo XodyZ MmbUma Zmhr.

(J) `mo½` ì`ŠVrg V`mar Xe©{dUo - àñVmdH$mZo H$amanyV©VoMr BÀN>m Am{U V`mar hr àñVmdË`mH$S>o

qH$dm àñVmdË`mÀ`m A{YH¥$V à{V{ZYrH$S>o àX{e©V Ho$br nm{hOo. Vr {VèhmB©V ì`ŠVrH$S>o àX{e©V H$ê$Z

MmbUma Zmhr.

(_) g§ wŠV àñVmdË`mn¡H$s EH$mH$S>o àX{e©V H$aUo - Á`m H$amam_Ü o g§ wŠV àñVmdVo AgVmV

Aemdoir H$ama nyV©VoMr BÀN>m d V`mar àñVmdH$mZo g§ wŠV àñVmdË`mn¡H$s H$moUË`mhr EH$m àñVmdË`mH$S>o

àX{e©V Ho$br Va Vr H$m`Xoera hmoVo.

3. H$ama H$moUr nyU© Ho$bo nm{hOoV (Who should Perform Contract) (H$b_ 37, 40, 41 d

42) : gmYmaUnUo H$amamZwgma dMZm§Mr nyV©Vm H$aÊ`mMr O~m~Xmar dMZXmË`mda (àñVmdH$mda) AgVo.

H$ama H$aUmè`m ì`ŠVtZrM H$amamVrb dMZm§Mr àË`j nyV©Vm Ho$br nm{hOo qH$dm H$ama nyV©VoMr BÀN>m d V`mar

Xe©{dbr nm{hOo. `mg§X^m©V H$b_ 37, 40, 41 d 42 _Ü o nwT>rb {Z`_ {Xbo Amho.

H$ama H$moUr nyU© Ho$bo nm{hOoV

àñVmdH$ H$m`Xoera dmag n«{V{ZYr {VèhmB©V ì`ŠVr g§ wŠV àñVmdH$

(A) àñVmdH$ - Oa H$amamÀ`m ñdê$nmdê$Z Agm hoVy ñnï> hmoV Agob H$s H$amamVrb dMZ ho

àñVmdH$mZoM nyU© Ho$bo nm{hOo Va Aem H$amamMr nyV©Vm hr ñdV: àñVmdH$mZoM Ho$br nm{hOo. Oa H$amanyV©Vonydu

19

àñVmdH$mMm _¥Ë`y Pmbm H$s Agm H$ama aÔ hmoVmo. åhUyZ Á`m H$amam§À`m nyV©Vo_Ü`o ì`ŠVrMo d¡`ŠVrH$

JwUd¡{eï>ç, H$g~ gm_mdbobo AgVo Ago H$ama ñdV: àñVmdH$mZo nyU© Ho$bo nm{hOoV.

(~) H$m`Xoera dmag - H$amam_Ü o Agm ñnï> hoVy Agob H$s H$amamVrb dMZ ho àñVmdH$mZo nyU© Ho$boZmhr Var Mmbob åhUOoM Á`m H$amam§Mr nyV©Vm hr ì`ŠVtÀ`m H$bmJwUmda Adb§~yZ ZgVo. Aem H$amamVrbdMZm§Mr nyV©Vm hr àñVmdH$ _`V Pmbm Var Ë`m dMZmMr nyV©Vm hr àñVmdH$mÀ`m H$m`Xoera dmagmda oVo.

(H$) à{V{ZYr - H$amamÀ`m ñdê$nmdê$Z qH$dm hoVydéZ H$ama ì`ŠVtZrM H$amamMr nyV©Vm Ho$br nm{hOoAgo ~§YZ Zgob Va H$ama nyU© H$aÊ`mgmR>r Xwgè`m `mo½` ì`ŠVrMr à{V{ZYr åhUyZ {Z wŠVr H$ê$Z Ë`mà{V{ZYr _m\©$V H$ama nyV©Vm H$ê$Z KoVm `oVmo.

(S>) {VèhmB©V ì`ŠVr - Oa àñVmdH$mÀ`m dVrZo EImÚm {VèhmB©V ì`ŠVrZo H$amamMr nyV©Vm Ho$bràñVmdË`mZo Ë`mg _mÝ`Vm {Xbr Va Aem {VèhmB©V ì`ŠVrg H$ama nyV©VoMm A{YH$ma àmá hmoVmo. àñVmdË`mbmnwÝhm àñVmdH$mH$S>o H$ama nyV©Vm _mJUr H$aVm oUma Zmhr.

(B) g§ wŠV àñVmdH$ - Á`mdoir XmoZ qH$dm A{YH$ àñVmdH$ EH$m àñVmdË`mer g§ wŠV H$ama H$aVmVV|ìhm Aem H$amamMr nyV©Vm hr gd© g§ wŠV àñVmdH$m§Zr Amnë`m h`mVrV Ho$br nm{hOo. `m§À`mn¡H$s EImXmg§ wŠV àñVmdH$ _`V Pmbm Va Ë`mMm H$m`Xoera dmag Am{U BVa g§ wŠV àñVmdH$ `m§Zr {_iyZ H$amamMrnyV©Vm Ho$br nm{hOo. Oa gd©M g§ wŠV àñVmdH$ H$amanyVunydu _`V Pmbo Va Ë`m§À`m H$m`Xoera dmagm§Zrg§ wŠVnUo dMZm§Mr nyV©Vm Ho$br nm{hOo.

4. g§ wŠV àñVmdH$ Am{U Ë`m§Mr H$amanyV©VoMr O~m~Xmar (Joint Promisor and Devolution of

joint liabilets) (H$b_ 42, 43, d 44) :

g§ wŠV àñVmdH$ (Joint Promisor) (H$b_ 42) : Á`m H$amam_Ü o XmoZ àñVmdH$ Am{U EH$àñVmdVm qH$dm EH$ àñVmdH$ Am{U XmoZ qH$dm A{YH$ àñVmdVo AgVmV V|ìhm Ë`mg g§ wŠV àñVmd (Joint

Promise) Ago åhUVmV. O|ìhm XmoZ qH$dm A{YH$ àñVmdH$ g§`wŠVnUo EH$m {VèhmB©V ì`ŠVrer H$ama H$aVmVV|ìhm Vo g§ wŠV àñVmdH$ åhUyZ AmoiIbo OmVmV.

CXm. j Am{U ` `m§Zr g§ wŠVnUo H$ H$Sy>Z é. 10000 H$O© KoVbo. oWo j Am{U ` ho g§ wŠV àñVmdH$~ZVmV d Agm H$ama g§ wŠV àñVmd åhUyZ AmoiIÊ`mV oVmo.

g§ wŠV àñVmdH$m§Mr H$amanyV©VoÀ`m O~m~XmarMo ñdê$n

O~m~Xmar g_mZ n«_mUmV Ag_W© g§ wŠV g§`wŠV àñVmdH$mn¡H$sg§ wŠVrH$ d d¡ {ŠVH$ H$amanyV©Vm _mJUr H$aUo àñVmdH$mMm {hñgm EH$mg _m\$s

BVam§Zr dmQy>Z KoUo {_imë`mMm n[aUm_

20

^maVr` H$ama H$m`ÚmÀ`m H$b_ 43 Am{U 44 _Ü o g§ wŠV àñVmdH$m§À`m H$ama nyV©VoÀ`m O~m~XmarMo

ñdê$n Imbrbà_mUo amhrb -

(A) g§`wŠV àñVmdH$m§Mr H$ama nyV©VoMr O~m~Xmar g§`wŠVrH$ Am{U d¡`{ŠVH$ - g§`wŠV

àñVmdH$m§Mr H$ama nyV©VoMr O~m~Xmar hr g§ wŠVrH$ Am{U d¡ {ŠVH$ AgVo, åhUOoM g§ wŠV àñVmdH$m§Zr

gdmªZr {_iyZ Amnbm H$ama nyU© Ho$bm nm{hOo qH$dm H$moUË`mhr EH$m g§ wŠV àñVmdH$mZo g§nyU© H$amamMr nyV©Vm

Ho$br nm{hOo. CXm. A_a, AH$~a Am{U A°ÝWmoZr `m§Zr amOoeH$Sy>Z KoVboë`m 15000 é. H$Om©Mr naV\o$S>

H$aÊ`mMo dMZ {Xbo. oWo amOoe `m {VKm§H$Sy>Z qH$dm EH$m H$Sy>Z Ë`mZo {Xbobo H$O© dgyb H$ê$ eH$Vmo.

(~) g_mZ à_mUV H$ama nyV©Vm _mJUr H$aUo - O|ìhm g§`wŠV àñVmdH$mn¡H$s EH$m g§`wŠV

àñVmdH$mg g§nyU© H$amamMr nyV©Vm H$aUo ^mJ nS>Vo Voìhm Vmo àñVmdH$ BVa g§ wŠV àñVmdH$mH$Sy>Z g_mZ

à_mUmV H$amanyV©Vm _mJUr H$ê$ eH$Vmo. CXm. darb CXmhaUmV lr. amOoe `m§Zm A_aZo g§nyU© 15000 én o

{Xbo AgVrb Va A_aZo AH$~a Am{U A°ÝWmoZr `m BVa g§ wŠV àñVmdH$mH$Sy>Z àË oH$s 5000 é. dgyb H$ê$

eH$Vmo.

(H$) Ag_W© g§ wŠV àñVmdH$mÀ`m {hññ`mMr a¸$_ BVa àñVmdH$m§Zr dmQy>Z KoUo - g§ wŠV

àñVmdH$mn¡H$s EImXm àñVmdH$ {XdmiImoa R>abm Am{U Amnë`m g_mZ {híemMr a¸$_ XoÊ`mg Ag_W© Agob

Va Ë`mÀ`m {híemMr a¸$_ BVa g§ wŠV n«ñVmdH$m§Zr g_mZ dmQy>Z KoVbr nm{hOo.

CXm. darb CXmhaUmV lr. amOoe m§Zm A_aZo 15000 é. {Xbo AgVrb Va A_a AH$~a Am{U A°ÝWmoZr

`m§À`mH$Sy>Z àË oH$s 5000 én o dgyb H$a eHo$b. _mÌ `mVrb A°ÝWmoZr hm {XdmiImoa R>abm Va Ë`mÀ`m

{híemMo 5000 é. A_a Am{U AH$~a `m§Zr g_mZ dmQy>Z KoVbo nm{hOoV. åhUyZ A_a \$ŠV 7500 é.

AH$~aH$Sy>Z _mJUr H$ê$ eH$Vmo.

(S>) g§`wŠV àñVmdH$mn¡H$s EH$mg _m\$s {_imë`mMm n[aUm_ - Ooìhm H$amam_Ü`o g§`wŠV

àñVmdH$ AgVmV V|ìhm àñVmdË`mZo g§ wŠV àñVmdH$mn¡H$s EImÚm n«ñVmdH$mg dMZnyVuÀ`m O~m~XmarVyZ

_wŠV Ho$bo Var BVa g§ wŠV àñVmdH$ dMZnyVuVyZ _wŠV hmoV ZmhrV. VgoM _wŠVVm {_imbobm g§ wŠV àñVmdH$

BVam§À`m O~m~XmarVyZ _wŠV hmoV Zmhr.

CXm. darb CXm._Ü o lr. amOoe `m§Zr A°ÝWmoZr `mg H$Om©À`m O~m~XmarVyZ _m\$s {Xbr Va A_a Am{U

AH$~a ho g§ wŠV H$Om©À`m O~m~XmarVyZ _wŠV hmoV ZmhrV VgoM _m\$s {_imbobm A°ÝWmoZr hm g§ wŠV àñVmdH$

A_a Am{U AH$~a `m§À`m g§ wŠV O~m~XmarVyZ _wŠV hmoV Zmhr.

5. H$amanyV©VoMr _wXV Am{U {R>H$mU (Time and Place of Performance) (H$b_ 46 Vo 50):

Ooìhm H$ama H$aVmZm H$ama ì`ŠVrZr H$ama nyV©VoMr doi Am{U {R>H$mU {ZpíMV Ho$bo Agob Va Ë`mMdoir

Am{U R>aboë`m {R>H$mUr H$amamMr nyV©Vm Pmbr nm{hOo. na§Vw H$ama nyV©VoMr doi Am{U {R>H$mU ho H$amamZo R>adyZ

{Xbobo ZgVo V|ìhm Imbrb {Z`_mZwgma H$ama nyV©Vm Ho$br nm{hOo.

21

H$amanyV©VoMr doi Am{U {R>H$mU `m~m~VMo {Z`_

doi Am{U OmJm doi d OmJm àñVmdË mg Z_yX Ho$boë m {db~mZo nyV©Vog XmoÝhr nj H$ama

Z_yX Ho$br Agob Z_yX Ho$br Zgob {dMmaUm H$ê$Z doioV nyV©Vm àñVmdË mMr nyV©VoMr doi

Z Pmë mg _mÝ Vm _hÎdmMr ~m~_mZVmV

(A) H$ama nyVuMr doi d OmJm Z_yX Ho$br Agob$ - Oa H$amamV dMZnyVuMr doi Am{U {R>H$mU

ñnï>nUo Z_yX Ho$bo Agob Va Ë`mMdoir Am{U ñWir H$amamMr nyV©Vm H$aÊ`mV Ambr nm{hOo.

(~) H$amanyVuMr doi Am{U {R>H$mU Z_yX Ho$bo Zgob - Oa H$amamV dMZnyVuMr doi Am{U

{R>H$mU Z_yX Ho$bo Zgob Va `mo½`doir Am{U `mo½` {R>H$mUr H$amamMr nyV©Vm H$aÊ`mV Ambr nm{hOo. `mo½`doi

åhUOo H$m_H$mOmMr doi Am{U `mo½` {R>H$mU åhUOo H$m_H$mOmMo ñWi qH$dm XwH$mZ qH$dm H$m`m©b` hmo .

(H$) àñVmdË`mg {dMmaUm H$ê$Z H$ama nyV©Vm - àñVmdH$mZo àñVmdË`mg H$amanyVuMo {R>H$mU

Am{U doi `m~m~V ñnï>nUo {dMmaUm H$ê$ZM H$amanyV©Vm Ho$br nm{hOo.

(S>) H$amamV Z_yX Ho$boë`m doioV nyV©Vm Z Pmë`mg - Oa H$amamV Z_yX Ho$boë`m doioV H$amamMr

nyV©Vm Z Pmë`mg Agm H$ama àñVmdË`mÀ`m BÀN>oZwgma dÁ ©Zr` H$ama hmoVmo. Vmo àñVmdH$mda H$ama §Jm~Ôb

H$m`Xoera H$m ©dmhr H$ê$ eH$Vmo. {db§~m~Ôb ZwH$gmZ^anmB© _mJy eH$Vmo.

(B) {db§~mZo H$amanyV©Vog àñVmdË`mMr _mÝ`Vm {_imë`mg - Oa H$amamV {ZYm©[aV Ho$boë`m

doioV qH$dm `mo½` doioV H$amanyV©Vm Pmbr Zmhr Am{U Varhr àñVmdVm {db§~mZo àñVmdH$mg H$amanyVuVoMr

_mÝ`Vm XoV Agob Va àñVmdVm H$amanyV©Vog hmoUmè`m {db§~m~Ôb ZwH$gmaZ^anmB© _mJy eH$V Zmhr.

(\$) XmoÝhr nj H$amanyVuVoMr doi _hÎdmMr ~m~ _mZV AgVrb - Oa H$amamVrb XmoÝhr nj

ho H$amanyV©VoMr doi hr A{V_hÎdmMr ~m~ g_OVmV qH$dm ì`dhmamMo ñdê$n Ago Agob H$s H$amanyV©Vm hr

doiodaM Pmbr nm{hOo Va Aem n[apñWVrV doioda H$ama nyV©Vm Pmbr nm{hOo AÝ`Wm H$ama aÔ hmoVmo.

1.2.6 H$amam§Mr g_már (Discharge of Contract) :

H$ama g_már åhUOo H$m` ? : H$amamÀ`m _yb yV VÎdm_Yrb H$ama {Z{_©Vr, H$amam§Mr nyV©Vm `m XmoZ

AdñWmZ§Va H$ama g_már hr eodQ>Mr {Vgar AdñWm Amho. H$amamVyZ H$amamÀ`m njm§Zm H$mhr A{YH$ma

{_iVmV VgoM Ë`m§À`mda H$mhr H$m`Xoera O~m~XmaMmgwÕm {Z_m©U hmoVmV. H$amamer g§~§{YV AgUmè`m

ì`ŠVtZr Amnmnbr O~m~Xmar nma nmS>br åhUOo H$amamMr g_már (eodQ>) hmoVmo. H$mhr doim H$amamV ì`ŠVr

`m H$amam§VyZ {Z_m©U Pmbobr O~m~Xmar nma nmS>rV ZmhrV qH$dm nma nmS>Ê`mg ZH$ma XoVmV Voìhm H$ama g§nwï>mV

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oVmo. O|ìhm H$amamZo {Z_m©U Ho$bobr ì`ŠVr_Yrb H$m`Xoera O~m~Xmar g§nwï>mV oVo Voìhm H$amamMr g_már Pmbr

Ago åhUVmV. Oo§ìhm H$amamMr g_már hmoVo V|ìhm XmoZ H$ama ì`ŠVr_Yrb H$amam_wio {Z_m©U Pmbobo h¸$ Am{U

H$V©ì o g§nwï>mV oVmV d H$ama ì`ŠVr `m H$amamÀ`m O~m~XmarVyZ _wŠV hmoVmV. H$amamMr g_már hr H$ama

nyV©VoVyZ qH$dm H$ama^§Jm_wio hmody eH$Vo. ^maVr` H$ama H$m`ÚmV Imbrbn¡H$s H$moUË`mhr EH$m nÕVrZo

(_mJm©Zo) H$amamMr g_már hmoVo.

H$ama g_márÀ`m nÕVr

H$amanyV©Vm nañnamMm H$m ÚmVrb H$amamVrb H$mb_ m©Xm H$amamMr H$amamMm §JPmë mZo g§_VrZo VaVwXr_wio _hÎdmÀ m g§në mZo nyV©Vm AeŠ` Pmë mZo

~Xbm_wio Pmë mZo

àË j H$amanyV©VoMm àñVmdH$mMr h $m§Mo H$ama ì ŠVrMm àñVmdH$ dH$amanyV©Vm à ËZ {XdmiImoar {dbZrH$aU _¥Ë y àñVmdVm EH$M ì ŠVr

ZyVZrH$aU H$amamV H$ama aÔ H$amanyV©VoV h $ Ë mJ VS>OmoS> d~Xb H$aUo H$aUo gdbV XoUo H$aUo g_mYmZ

H$amamMm H$ama ì ŠVrMm H$m ÚmVrb wÕ Kmo{fV {d{eï> KQ>Zm àË j _wXVnyd©{df` Zï> hmoUo _¥Ë y ~Xb hmoUo Z KS>Uo H$ama §J H$ama §J

H$ama g_márÀ`m {d{dY nÕVr :

1. H$amam§Mr nyV©Vm Pmë`mZo (H$b_ 37) (By Performance) : H$amamMo XmoÝhr nj O|ìhm

H$amamàVr Agbobr Amnbr O~m~Xmar nyU©nUo nma nmS>VmV V|ìhm H$amamMr g_már hmoVo. H$amamMr nyV©Vm

H$aÊ`mMo XmoZ àH$ma AmhoV.

(A) àË`j H$amanyV©Vm - Oo§ìhm H$amamVrb AQ>rà_mUo H$ama ì`ŠVr m Amnë`m H$m`Xoera O~m~Xmè`m

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nyU© H$aVmV V|ìhm Ë`mg àË`j H$amanyV©Vm Pmbr Ago åhUVmV. ~hþVm§er H$ama ho `m nÕVrZo g_má Ho$bo

OmVmV. A§eV: H$amamMr nyV©Vm hr H$ama g_már hmody eH$V Zmhr.

(~) H$ama nyV©VoMm à`ËZ - H$ama nyV©VoÀ`m à`ËZmg H$ama H$m`Úm_Ü o àË`j H$ama nyV©Vm _mZVmV.

O|ìhm àñVmdH$ H$amamVrb Amnbo dMZ nyU© H$aÊ`mMr àñVmdË`mg BÀN>m Am{U V`mar Xe©{dVmo _mÌ àñVmdVm

Ë`mMm pñdH$ma H$arV Zmhr V|ìhm Ë`mg H$amanyV©VoMm à`ËZ Ago åhUVmV. H$amanyV©VoÀ`m à`ËZm_wio àñVmdH$

hm H$amamVrb dMZnyVuÀ`m O~m~XmarVyZ _wŠV hmoVmo d Ë`mg nwÝhm H$amamVrb dMZmMr nyV©Vm H$amdr bmJV

Zmhr.

2. nañna g§_VrZo H$ama g_már (Discharge of Contract by Mutual Agreement) :

Á`mà_mUo H$ama hm ì`ŠVr_Yrb nañna R>amdmZo ApñVËdmV oVmo Ë`mà_mUo H$ama ì`ŠVr `m nañna g§_VrZo

EopÀN>H$ H$ama H$ê$Z H$amamMr g_már H$ê$ eH$VmV. nañnam_Ü o R>amd H$ê$Z Imbrbn¡H$s EImÚm _mJm©Zo

H$ama g_má H$aVm ody eH$Vmo.

(A>) H$amamMo ZwVZrH$aU (Novation) : H$amamVrb ì`ŠVr `m O|ìhm ApñVËdmV Agboë`m H$amamÀ`m

OmJr ZdrZ H$ama H$aVmV V|ìhm Ë`mg H$amamMo ZwVZrH$aU Ago åhUVmV. `m_Ü o OwÝ`m H$amamMr OmJm ZdrZ

H$amamH$Sy>Z KoVbr OmVo d OwZm _yi H$ama g_má hmoVmo. _yi H$ama g_má hmoÊ`mgmR>r ZdrZ H$amamMr nyV©Vm

hmoUo Amdí`H$ AgVo. ZdrZ H$amamV H$amamÀ`m _yi ì`ŠVr `m Ë`mM amhVmV qH$d ì`ŠVr_Ü o ~Xb hr hmody

eH$Vmo.

(~) H$amamVrb ~Xb (Alteration) : O|ìhm H$amamVrb XmoÝhr ì`ŠVr m nañnam§À`m g§_VrZo H$amamVrb

AQ>rV ~Xb H$aVmV V|ìhm Ë`mg H$amamVrb ~Xbm_wio H$ama g_már åhUVmV. Aem ~Xbm_wio _yi H$ama g_má

hmoVmo Am{U ZdrZ H$ama ApñVËdmV oVmo.

(H$) H$ama aÔ H$aUo (Rescission) : H$amamVrb ì`ŠVr `m AmnmngmV R>adyZ H$ama aÔ H$ê$ eH$VmV.

H$ama aÔ Pmë`mZ§Va H$amamer g§~§{YV njm§Mr O~m~Xmar g§nwï>mV oVo d H$ama g_má hmoVmo.

(S>) H$ama nyV©VoMr gdbV XoUo ( Remission) : H$ama ì`ŠVtZm H$amamZwgma {ZpíMV A{YH$ma

AgVmV O|ìhm àñVmdVm hm àñVmdH$mH$Sy>Z H$amamV R>aboë`m à{V\$bmnojm H$_r à{V\$b pñdH$maVmo qH$dm

H$amamMm H$mhr^mJ ñdoÀN>oZo gmoSy>Z XoVmo V|ìhm Ë`mg H$ama nyV©Vog gdbV XoUo Ago åhUVmV.

(B) h¸$ Ë`mJ H$aUo ( Waiver) : O|ìhm H$amamVrb EImXr ì`ŠVr Ë`mg H$amamZwgma Agbobm

A{YH$ma OmUyZ~wOyZ gmoSy>Z XoVo Ë`mg h¸$ Ë`mJ H$aUo åhUVmV. EH$m njmZo ñdoÀN>oZo Amnbm A{YH$ma Ë`mJ

Ho$bm åhUOo Xygar ì`ŠVr Amnë`m O~m~XmarVyZ _wŠV hmoVo.

(\$) VS>OmoS> Am{U g_mYmZ (Accord and Satisfaction) : O|ìhm àñVmdH$mg H$amamVrb AQ>rà_mUo

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Amnbo dMZ nyU© H$aUo AeŠ` hmoVo V|ìhm Vmo àñVmdË`mnwT>o VS>OmoS>rMm àñVmd R>odVmo. `m àñVmdm_Ü`o

àñVmdH$ H$amamV {Xboë`m dMZmÀ`m _mo~Xë`mV H$_r à{V\$b pñdH$maÊ`mMr àñVmdË`mg {dZ§Vr H$aVmo.

O|ìhm hr {dZ§Vr àñVmdVm pñdH$maVmo V|ìhm XmoÝhr njmV VS>OmoS> Pmbr Ago åhUVmV. `m VS>OmoS>rà_mUo

àñVmdH$ O|ìhm Amnë`m dMZmMr nyV©Vm H$aVmo V|ìhm XmoÝhr njm§Mo g_mYmZ hmodyZ Am{U H$amamMr g_már hmoVo.

3. H$m`ÚmVrb VaVyXr_wio (By Operation of Law) : àMbrV H$m`ÚmVrb VaVyXr_wio Imbrb

KQ>Zm KS>ë`mg AmnmoAmn H$amamMr g_már hmoVo.

(A) àñVmdH$mMr {XdmiImoar (Insolvancy of Promisor) : H$amamer g§~§{YV EImÚm ì`ŠVrg

(àñVmdH$mg) Ý`m`mb`mZo {XdmiImoa åhUyZ Kmo{fV Ho$bo Agob Va Vmo {XdmiImoar Kmo{fV hmoÊ`mÀ`m

VmaIon ªVÀ`m H$amamÀ`m O~m~XmarVyZ _wŠV hmoVmo åhUOoM Ë`mZo Ho$bobo gd© H$ama aÔ hmoVmV.

(~) h¸$m§Mo {dbZrH$aU (Merger) : O|ìhm EImÚm bhmZ H$amamMo _moR>çm H$amamV énm§Va hmoVo V|ìhm

N>moQ>m H$ama aÔ hmoVmo Am{U ZdrZ H$ama ApñVËdmV oVmo. CXm. A ~ À`m KamV ^mS>çmZo ahmV hmoVm. A Zo

~ er Ë`mMo Ka {dH$V KoÊ`mMm H$ama Ho$bm. `m_wio Ka ^mS>çmZo KoÊ`mMm H$ama aÔ hmoVmo d Ka IaoXrMm ZdrZ

H$ama ApñVËdmV oVmo.

(H$) H$ama ì`ŠVrMm _¥Ë y (Death of Promisor) : O|ìhm EImÚm H$amamÀ`m nyV©Vo_Ü o ì`ŠVrMo

JwU-H$m¡eë` gm_mdbobo AgVo V|ìhm Aem H$amamMr nyV©Vm ñdV: àñVmdH$mZo Ho$br nm{hOo. Oa H$amanyVu nydu

àñVmdH$mMm _¥Ë y Pmbm Va H$ama aÔ hmoVmo.

(S>) àñVmdH$ Am{U àñVmdVm EH$M ì`ŠVr AgUo (Identity of Promisor and Promisee) :

O|ìhm àñVmdH$ hm àñVmdVm ~ZVmo V|ìhm Aem H$amamVrb BVa ì`ŠVr§Mr H$amamÀ`m O~m~XmarVyZ _wŠVVm hmoVo

d H$ama g_má hmoVmo. CXm. A Zo ~ da ì`mnmar hþ§S>r H$mT>br Ë`mg ~ Zo pñdH¥$Vr {Xbr. Ë`mZ§Va A Zo Vr hþ§S>r

H$ bm hñVm§Va Ho$br. H$ Zo Z§Va Vr ~ bm hñVm§Va Ho$br Va oWo ~ hm àñVmdH$ Am{U àñVmdVm ~ZVmo åhUyZ

`m H$amamVrb BVa ì`ŠVtMr H$amamVyZ _wŠVVm hmoVo.

4. H$amamVrb _hÎdmÀ`m ~Xbm_wio (By Material Alteration) : {b{IV H$amamVrb EImXo

_hÎdmMo H$b_ EH$m ì`ŠVrZo Xwgè`m ì`ŠVrÀ` g§_Vr{edm` ~Xbbo Va gd© H$ama g_má hmoB©b. H$ama hmoV

AgVmo V|ìhm H$amamVrb _hÎdmMo H$b_, Ogo aH$_oMm AmH$S>m, dñVy§À`m XOm©Mm AmH$S>m, dñVy XoÊ`mMr VmarI

BË`mXr EH$m ì`ŠVrZo ~Xbbo Va Agm ~Xb _hÎdmMm ~Xb g_Obm OmVmo d Xwgè`m ì`ŠVrÀ`m Ñï>rZo Vmo

H$ama ì`W© hmoVmo. CXm. YZmXoemÀ`m YmaH$mZo _yi aH$_oV \o$a~Xb nañna Ho$bm qH$dm ~ZmdQ> ghr Ho$ë`mg

Ë`m YZmXoemMr a¸$_ dgyb H$aVm oUma Zmhr. `mMmM AW© Agm {b{IV H$ama aÔ hmoB©b.

5. H$mb_`m©Xm g§në`mZo (By Lapse of Time) : ^maVr` H$mb_`m©Xog§~§YrMm H$m`Xm 1963

à_mUo H$ama EH$m {ZpíMV H$mbmdYrV nyV©Vm H$amdm bmJVmo. `m H$m`ÚmZwgma H$ama ApñVËdmV Amë`mZ§Va

Ë`m H$amamMr A§_b~OmdUr VrZ dfm©À`m AmV Pmbr nm{hOo. Oa A§_b~OmdUr VrZ dfm©V Pmbr Zmhr qH$dm

àñVmdË`mZo H$amanyV©Vm Pmbr Zmhr åhUyZ H$moUVrhr H$m ©dmhr Ho$br Zmhr Va Vmo H$ama H$mb~mø hmoVmo. `mZ§Va

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Ë`mH$amamMr A§_b~OmdUr AeŠ` ~ZVo. CXm. A Zo ~ `mg EH$ dfm©gmR>r 20000 é. Mm _mb CYmarda

{dH$bm. EH$ dfm©Mr _wXV g§në`mZ§Va ~ Zo CYmarMr a¸$_ {Xbr Zmhr. `mZ§VaÀ`m VrZ dfm©V A Zo ~ H$S>o

n¡emMr _mJUr Ho$br Zmhr. H$mb_`m©Xm H$m`ÚmZwgma a¸$_ dgyb H$aÊ`mMr _wXV VrZ df} g§në`mZo A Am{U

~ `m§À`mVrb H$ama aÔ hmoB©b.

6. H$amamMr nyV©Vm AeŠ` Pmë`mZo (By Impossibility of Performance) : H$ama H$arV

AgVmZm H$amamÀ`m nyV©VogmR>r Amdí`H$ Agbobo gd© KQ>H$ AZwHy$b AgVmV. na§Vw H$ama ApñVËdmV

Amë`mZ§Va H$mhr AZno{jV Am{U AmH$pñ_H$ KQ>Zm KSy>Z Amë`m_wio H$amamMr nyV©Vm H$aUo AeŠ` ~ZVo V|ìhm

Agm H$am ì`W© ~ZVmo d AmnmoAmn aÔ hmoVmo. H$amanyV©VoÀ`m AeŠ`Vobm níMmV AeŠ`Vm qH$dm Z¡amí oÛmao

H$amamMr g_már Ago åhUVmV. H$ama Pmë`mZ§Va nwT>rb H$maUm_wio H$amamMr nyV©Vm AeŠ` hmoVo.

(A) H$amamMm {df` Zï> hmoUo (Destruction of subject matter) : H$amamMr {df`dñVy H$moUË`mhr

njmMm Xmof ZgVmZm Zï> hmoV Agob Va H$ama AmnmoAmn g§nwï>mV `oVmo. CXm. A Zo Amnbr {hamo hm|S>m

_moQ>magm`H$b ~ bm 30000 én`m§g {dH$Ê`mMm H$ama Ho$bm. _moQ>magm`H$b Mmoarg Joë`m_wio A Am{U ~

`m§À`mVrb H$ama aÔ hmoB©b.

(~) H$ama ì`ŠVrMm _¥Ë y AWdm Ag_W©Vm (Death or Personal Incapacity) : EImÚm H$amamMr

nyV©Vm hr ì`ŠVrÀ`m H$bm JwUmda Am{U H$m¡eë`mda AmYmabobr AgVo Aem ì`ŠVrMm H$amanyV©Vonydu _¥Ë y

Pmbm qH$dm Vr ì`ŠVr emar[aH$ d _mZ{gH$ÑîQ>çm H$amanyV©Vog Ag_W© R>abr Va H$ama aÔ hmoVmo. CXm. amYm

Am{U H¥$îU `m§Zr {ddmhmMm H$ama Ho$bm. na§Vw {ddmhmÀ`m {VWrAmYrM amYm doS>r Pmbr hm H$ama ì`W© hmoVmo.

(H$) H$m`ÚmVrb ~Xb (Change in Law) : H$ama Pmë`mZ§Va àMbrV H$m`ÚmV ~Xb Pmë`mg nydu

H$m`Xoera Agbobm H$ama ~oH$m`Xoera hmoVmo. Agm H$ama AmnmoAmn aÔ hmoVmo. CXm. A Zo ~ bm Amnbr

eoVO_rZ {dH$Ê`mMm H$ama Ho$bm. H$ama Pmë`mZ§Va gaH$maZo A Mr O_rZ gmd©O{ZH$ H$m_mgmR>r Amnë`m

Vmã`mV KoVbr. Ë`m_wio A Am{U ~ `m§À`mVrb H$ama H$m`ÚmVrb ~Xbm_wio aÔ hmoVmo.

(S>) wÕ Kmo{fV hmoUo (Outbreak of War) : wÕOÝ` n[apñWVrV eÌyamï´>mVrb ZmJ[aH$m§er Ho$bobo

H$ama ì`W© hmoVmV Am{U wÕmMr KmofUm hmoÊ`mnydu Pmbobo H$ama ñW{JV hmoVmV.

(B) {d{eï> KQ>Zm Z KS>ë`mg (Non-existance of Particular state of thing) : H$ama ApñVËdmV

Amë`mZ§Va EImÚm H$amamMr nyV©Vm {d{eï> KQ>ZoÀ`m KS>Ê`mda Adb§~yZ AgVo. Vr KQ>Zm KS>Uo AeŠ`

Pmë`mg H$ama ì`W© ~ZVmo Am{U H$amamMr g_már hmoVo. CXm. A Am{U ~ `m§Zr {ddmh H$aÊ`mMm R>amd Ho$bm.

{ddmhmÀ`m VmaIonydu A qH$dm ~ `mn¡H$s EH$ doS>m Pmbm `m_wio H$ama ì`W© hmoB©b.

7. H$ama §Jm_wio (By Breach of Contract) : O|ìhm EImXr ì`ŠVr / nj H$amamZwgma {Z_m©U Pmbobr

Amnbr O~m~Xmar nyU© H$arV Zmhr qH$dm nyU© H$aÊ`mg ZH$ma XoVmo V|ìhm Ë`mg H$ama §J åhUVmV. H$ama §Jm_wio H$ama

g_má hmoVmo. maVr` H$ama H$m`ÚmÀ`m H$b_ 39 à_mUo H$ama §JmMo nwT>rbà_mUo XmoZ àH$ma AmhoV.

26

(A) àË`j H$ama §J (Actual Breach of Contract) : O|ìhm H$ama nyV©VoÀ`m doiog H$amamÀ`m XmoZ

ì`ŠVr n¡H$s H$moUr EH$mZo Amnbo dMZ nyU© Ho$bo Zmhr qH$dm dMZnyV©Vm H$aÊ`mg ZH$ma {Xbm V|ìhm Ë`mg

àË`j qH$dm dmñV{dH$ H$ama §J åhUVmV. CXm. A Zo Amnbr gmoÝ`mMr MoZ 20000 én`mg ~ bm {dH$Ê`mMm

H$ama Ho$bm. R>aë`mà_mUo A Zo ~ bm gmoÝ`mMr MoZ XoÊ`mMo ZmH$mabo `m_wio A Am{U ~ `mVrb H$ama aÔ hmoVmo.

(~) _wXVnyd© H$ama §J (Anticipatory Brcach of Contract) : O|ìhm àñVmdH$ H$ama nyV©VoMr doi

oÊ`mnyduM Amnbo dMZ nyU© H$aÊ`mMo boIr AWdm Vm|S>r ZmH$maVmo qH$dm Amnë`m dV©ZmZo H$amamMr nyV©Vm hmoUo

AeŠ` H$aVmo V|ìhm Ë`mg _wXVnyd© qH$dm Ano{jV H$ama §J Ago åhUVmV. _wXVnyd© H$ama §Jm_Ü o àñVmdH$m§Mm

H$amamVrb dMZ nyU© Z H$aÊ`mMm CÔoe ñnï> AgVmo. Á`mdoir _wXVnyd© H$ama §J hmoVmo V|ìhm àñVmdË`mbm

Amnë`m dMZnyVunmgyZ _m\$s {_iVo d XmohmoVrb H$ama g_má hmoVmo.

CXm. lr. nmQ>rb `m§Zr EH$m ^mOrnmbm {dH«o$Ë`mg 10 OyZ amoOr ^mOrnmbm nwa{dÊ`mMm H$ama Ho$bm. na§Vw

Ë`mnyduM 1 OyZ amoOr lr. nmQ>rb `m§Zr AmnU ^mOrnmbm nwady eH$V Zmhr Ago g§~§{YV {dHo«$Ë`mg boIr

H$i{dbo. oWo lr. nmQ>rb `m§Zr ñnï>nUo H$amanyV©VoMr VmarI oÊ`mnyduM Amnbo dMZ nyU© H$aÊ`mg ZH$ma

{Xbm Amho. hm _wXVnyd© H$ama §J hmoVmo. Aem _wXVnyd© H$ama §Jm_wio àñVmdË`mg àñVmdH$m{déÕ nwT>rb XmoZ

A{YH$ma àmá hmoVmV.

1. _wXVnyd© H$ama §JmV àñVmdVm Amnë`m dMZ nyVuVyZ _wŠV hmoVmo. Ë`mbm àñVmdH$m{déÕ VmËH$mi

H$ama §Jm~Ôb H$m`Xoera H$m ©dmhr H$aVm oVo Ë`mgmR>r Ë`mbm H$amanyV©VoMr VmarI oB©n ªV Wm§~Ê`mMr JaO

ZgVo.

2. àñVmdVm VmËH$mi H$ama aÔ Z H$aVm H$amamÀ`m nyV©VoÀ`m VmaIon ªV Wm§~yZ Z§Va H$ama §Jm~Ôb

àñVmdH$m{déÕ H$m`Xoera H$m`©dmhr H$ê$ eH$Vmo.

1.2.7 H$ama §Jm~Ôb Cnm``moOZm (Remedies for Breach of Contract) :

AW© : XmoZ ì`ŠVr_Ü o H$ama Pmbm åhUOo Ë`m§À`m_Ü o H$ama nyU© H$aÊ`mMr H$m`Xoera O~m~Xmar {Z_m©U

hmoVo. àË oH$ H$ama ì`ŠVr `m Amnbo H$amamVrb dMZ nyU© H$aÊ`mg H$m`ÚmZo O~m~Xma AgVmV. O|ìhm

H$amaì`ŠVr H$amam§VJ©V Agbobr Ë §mMr O~m~Xmar nma nmS>Ê`mg ZH$ma XoVmV qH$dm nma nmS>rV ZmhrV V|ìhm

Ë`mg H$ama §J Ago åhQ>bo OmVo. H$ama §Jm_wio Á`m ì`ŠVrMo ZwH$gmZ hmoVo Ë`mg j{VJ«ñV ({ZXm}fr) ì`ŠVr

Ago åhUVmV. Á`m ì`ŠVrZo H$ama^§J Ho$bobm AgVmo Ë`mg Xmofr ì`ŠVr Ago åhUVmV. H$ama^§Jm~Ôb

j{VJ«ñV ì`ŠVrbm Xmofr ì`ŠVr{déÕ H$m`Xoera H$m ©dmhr / H¥$Vr H$aÊ`mMm Omo A{YH$ma àmá hmoVmo Ë`mg

H$ama §Jm~Ôb Cnm``moOZm Ago åhUVmV. H$ama §Jm_wio {ZXmo©fr (j{VJ«ñV) ì`ŠVrg Xmofr ì`ŠVr{déÕ nwT>rb

Cnm` (A{YH$ma) CnbãY AmhoV.

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H$ama^§Jm~ÔbÀ`m Cnm``moOZm

H$ama aÔ H$aUo ZwH$gmZ anmB© H$moQ>m©V Xmdm bmdyZ OodT>o {_i{dbo H$moQ>m©H$Sy>Z _ZmB©

gmR>r Xmdm bmdUo H$ama nyV©VoMr _mJUr VodT>oM m VÎdmÀ m AmXoe

H$aUo AmYmao Xmdm bmdUo {H$_i{dUo

gd©gmYmaU {deof ZwH$gmZ X§S>mË_H$ Zm__mÌ J¡agmo r~m~V A§XmOo

ZwH$gmZ anmB© anmB© ZwH$gmZ anmB© ZwH$gmZ anmB© ZwH$gmZ anmB© ZwH$gmZ anmB©

VmËnwaVm H$m _Mm

_ZmB© AmXoe _ZmB© AmXoe

1. H$ama aÔ H$aUo (Rescission of Contract) : O|ìhm H$amamVrb EH$ ì`ŠVr H$ama §J H$aVo V|ìhm

Xwgar ì`ŠVr H$ama aÔ H$ê$ eH$Vo. `m {ZXm}fr ì`ŠVrbm Amnbo dMZ nyU© H$aÊ`mMr Amdí`H$Vm ZgVo, Aer

{ZXm}fr ì`ŠVr H$ama^§Jm~Ôb Xmofr ì`ŠVrH$Sy>Z ZwH$gmZ ânmB© _mJUr H$aÊ`mÀ`m CÔoemZo H$m`Xoera

H$m ©dmhr H$ê$ eH$Vo. Ý`m`mb`mZo H$ama aÔ Pmë`mMm {ZU© {Xë`mZ§Va Ý`m`mb`mÀ`m AmXoemZwgma {ZXmo©fr

ì`ŠVrg ZwH$gmZ ânmB© {_iy eH$Vo.

2. ZwH$gmZ ânmB©gmR>r Xmdm bmdUo (Suit for Damages) : EH$m ì`ŠVrZo Amnë`m dMZmMm §J

Ho$ë`mZ§Va Aem H$ama §JmMm ghm{OH$ Am{U àË`j n[aUm_ åhUyZ Oo ZwH$gmZ hmoB©b Vo Xmofr ì`ŠVrZo ^ê$Z

Úmdo bmJob. j{VJ«ñV ì`ŠVr ZwH$gmZ àmá H$ê$ eH$Vo. AWm©VM `mgmR>r Ë`mbm ZwH$gmZ ânmB©Mm Xmdm

XmIb H$amdm bmJVmo. àË`j OodT>o ZwH$gmZ Pmbo Agob VodT>rM ZwH$gmZ ânmB© n¡emÀ`m ñdê$nmV {_iy

eH$Vo. Aem ZwH$gmZ ânmB© XoÊ`mMo nwT>rbà_mUo n«H$ma nS>VmV.

(A) gd©gmYmaU ZwH$gmZ ânmB© (Ordinary Damages) : H$ama §J Pmë`mg gmYmaU n[apñWVrV

H$moUVo Am{U {H$Vr àË`j ZwH$gmZ hmoB©b `mMr H$ënZm H$amamÀ`m XmoÝhr ì`ŠVtZm AgVo. Aem ZwH$gmZrÀ`m

ânmB©bm gmYmaU ZwH$gmZ ânmB© åhUVmV. `m_Ü o àË`j Pmbobo ZwH$gmZ ânmB© H$aÊ`mMm CÔoe AgVmo.

CXm. A Zo ~ bm EH$m {d{eï> {Xder EH$m {ZpíMV qH$_Vrg 100 nmoVr gmIa {dH$V XoÊ`mMm H$ama Ho$bm.

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A Zo Amnbo dMZ nmibo Zmhr Ë`m_wio ~ bm hr gmIa H$amamVrb qH$_Vrnojm Á`mXm qH$_V XodyZ {dH$V ¿`mdr

bmJbr. ~ bm OodT>r qH$_V dMZ §Jm_wio Á`mXm _moOmdr bmJbr VodT>rM a¸$_ A H$Sy>Z dgyb H$ê$ eHo$b.

(~) {deof ZwH$gmZ ânmB© (Special Damages) : H$ama^§Jm_wio ì`ŠVrMo H$moUË`m àH$maMo

AàË`j ZwH$gmZ hmoB©b `mMo kmZ H$amamÀ`m Xwgè`m ì`ŠVrg Agob Am{U Xwgè`m ì`ŠVrZo H$ama §J Ho$bm Va

Aem {deof ZwH$gmZr~Ôb àmá hmoUmè`m ânmB©g {deof ZwH$gmZ ânmB© Ago åhUVmV. CXm. A Zo ~ bm EH$

q¹$Q>b ñQ>rb 30000 é. qH$_Vrg {dH$Ê`mMm R>amd Ho$bm. ~ bm doioda pñQ>bMm nwadR>m ìhmdm åhUyZ A

Zo H$ bm Vgo ñnï> gm§JyZ H$ ~amo~a 1 {Šd§Q>b pñQ>b 25000 é. IaoXr H$aÊ`mMm R>amd Ho$bm. H$ Zo pñQ>bMm

nwadR>m Z Ho$ë`mZo A ~ bm doioda pñQ>b nwadR>m H$ê$ eH$bm Zmhr. ~ Zo H$ama aÔ Ho$bm. ~ Zo H$ama aÔ

Ho$ë`m_wio A Mo 5000 (3000-25000) ZwH$gmZ Pmbo. A H$ H$Sy>Z ZwH$gmZ ânmB© _mJUr H$ê$ eH$Vmo.

(H$) {ejmË_H$ / X§S>mË_H$ ZwH$gmZ ânmB© (Exemplary or Vindictive Damages) : H$ama §J

H$aUmè`m ì`ŠVrg {ejm XoÊ`mMr VaVyX H$ama H$m`ÚmV Zmhr. na§Vw H$ama §Jm_wio ì`ŠVrÀ`m à{Vð>obm AWdm

Zmdbm¡{H$H$mg ~mYm nmohMUma Agob Va g§~§{YV Xmofr ì`ŠVrg {ejm ìhmdr `m CÔoemZo Aer ZwH$gmZ ânmB©

_mJUr Ho$br OmVo. {ddmhmÀ`m H$amamMm §J Pmë`mg VgoM J«mhH$mÀ`m ImË`mV nwaogo n¡go {e„H$ AgVmZm

~±Ho$Zo J«mhH$mbm YZmXoe AZmXa Ho$bm Va Ý`m`mb` Xmofr ì`ŠVtZm X§S>mË_H$ ZwH$gmZ ânmB© XoÊ`mMm AmXoe

Xody eH$Vo.

(S>) Zm__mÌ ZwH$gmZ ânmB© (Nominal Damages) : O|ìhm H$ama §Jm_wio {ZXm}fr ì`ŠVrMo Pmbobo

ZwH$gmZ AË`ën AgVo V|ìhm Ý`m`mb` Xmofr ì`ŠVrg Ë`mZo Ho$boë`m H$ama §Jm~Ôb O~m~Xma YaÊ`mgmR>r

Zm__mÌ ZwH$gmZ ânmB© XoÊ`mMm AmXoe XoVo. Aem àH$maMr ZwH$gmZ ânmB© XoÊ`mMm AmXoe hm {ZXm}fr

ì`ŠVrg Ý`m` XoUo hm AgVmo.

(B) J¡agmo`r~m~V ZwH$gmZ ânmB© (Damages for Inconvenience) : H$ama^§Jm_wio EImÚm

ì`ŠVrMr J¡agmo hmoV Agob qH$dm Ë`mbm Ìmg ghZ H$amdm bmJV Agob Va Ë`m~Ôb Xmofr ì`ŠVrH$Sy>Z

Pmboë`m J¡agmo r~m~V {ZXm}fr ì`ŠVr ZwH$gmZ ânmB© _mJUr H$ê$ eH$Vmo.

(\$) A§XmOo {ZpíMV Ho$bobr ZwH$gmZ ânmB© (Liquidated damages) : O|ìhm H$amamÀ`m XmoÝhr

ì`ŠVr `m H$amamÀ`mdoirM H$ama §J Pmbm Va Xmofr ì`ŠVrZo {ZXm}fr ì`ŠVrg {H$Vr ZwH$gmZ ânmB© Úmdr ho

{ZpíMV H$aVmV V|ìhm Ë`mg A§XmOo {ZpíMV Ho$bobr ZwH$gmZ ânmB© Ago åhUVmV. H$amamZwgma OodT>r ZwH$gmZ

ânmB©Mr a¸$_ {ZpíMV Ho$br OmVo VodT>rM a¸$_ {ZXm}fr ì`ŠVrg Xmofr ì`ŠVrH$Sy>Z _mJUr H$aVm oVo.

3. H$moQ>m©V Xmdm bmdyZ {d{eï> H$amanyV©VoMr _mJUr H$aUo (Specific Performance) :

H$amamZwgma _mÝ` Ho$boë`m dMZm§MrM nyV©Vm åhUOo {d{eï> H$amam§Mr nyV©Vm hmo`. AgmYmaU n[apñWVrV

H$ama §J Pmë`mg Xmofr ì`ŠVrZo H$amamVrb AQ>rà_mUo dMZmMr nyV©Vm H$amdr Ago AmXoe H$moQ>m©H$Sy>Z ìhmdoV

Agm Xmdm bmdyZ H$amanyV©VoMr _mJUr {ZXm}fr ì`ŠVrbm H$aVm òVo. {d{eï> dMZnyVu H$ê$Z _mJÊ`mMm

29

A{YH$ma gd© H$amam§À`m ~m~VrV bmJy hmoV Zmhr. Va Oo H$ama Xw{_©i d Eo{Vhm{gH$ dñVy§À`m g§X^m©V AgVmV

Am{U H$ama §Jm_wio {ZXm}fr ì`ŠVrMo Pmbobo ZwH$gmZ n¡emV ì`ŠV H$aVm oV Zmhr qH$dm n¡emÀ`m ñdê$nmV

ZwH$gmZ ânmB© XoUo eŠ` ZgVo AemMdoir H$amamMr nyV©Vm àñVmdH$mZo Ho$brM nm{hOo Agm AmXoe (Decrce)

Ý`m`mb` Xody eH$Vo.

CXm. Ë`mZ§Va A Zo ~ bm EH$ Xw{_©i V¡b{MÌ 50000 én`mg {dH«$s H$aÊ`mMm H$ama Ho$bm. Ë`mZ§Va

A Zo Vo Xw{_©i V¡b{MÌ ~ bm {dH$Ê`mMo ZmH$mabo åhUyZ ~ A {déÕ H$moQ>m©V Xmdm bmdyZ {d{eï> H$amamMr

nyV©Vm H$aÊ`mMr _mJUr H$ê$ eH$Vmo. Imbrb n[apñWVrV H$moQ>m©V Xmdm bmdyZ {d{eï> H$amamMr nyV©Vm _mJUr

H$aVm òV Zmhr.

1. O|ìhm H$ama §JmnmgyZ Pmbobo ZwH$gmZ n¡emÀ`m ñdê$nmV ì`ŠV H$aVm oVo.

2. O|ìhm H$ama ho ì`ŠVrJV ñdê$nmMo ZgVmV.

3. O|ìhm H§$nZrZo KQ>ZmnÌH$mÀ`m A{YH$maH$jo~mhoaMo H$ama H$aVo.

4. O|ìhm H$moQ>m©g H$amanyV©Voda ZOa R>odUo AeŠ` AgVo.

5. O|ìhm H$amamVrb EImXr ì`ŠVr AkmZr AgVo.

4. OodT>o {_i{dbo VodT>oM _mJUr H$aÊ`mgmR>r Xmdm bmdUo (Suit for Quantum-merit) :

O|ìhm EImÚm H$amam_Ü o H$m_ nyU© Pmë`mZ§Va _mo~Xbm XoÊ`mMm H$ama AgVmo Am{U Agm H$ama Xwgè`m

ì`ŠVrH$Sy>Z H$m_ nyU© hmoÊ`mAJmoXa §J Ho$bm OmVmo qH$dm AmH$pñ_H$ H$maUm_wio Vo H$m_ nyU© hmody eH$bo Zmhr

Va {ZXm}fr ì`ŠVr hr Xmofr ì`ŠVrH$Sy>Z Ë`mZo nyU© Ho$boë`m H$m_mÀ`m à_mUmV _mo~Xbm _mJy eH$Vo qH$dm AnyU©

am{hboë`m H$m_m~Ôb ZwH$gmZ ânmB© _mJUr H$ê$ eH$Vo. `mbmM OodT>o {_i{dbo VodT>oM _mJUr H$aUo

(Quantum of merit) VÎd Ago åhUVmV.

CXm. A Zo ~ bm Amnë`m H$m`m©b`mV _XVZrg åhUyZ ZmoH$arg R>odbo ~ Zo n§Yam {Xdg H$m_ Ho$ë`mZ§Va

ZmoH$ar gmoS>br Va ~ bm OodT>o {Xdg H$m_ Ho$bo VodT>çmM {Xdgm§Mm åhUOo 15 {XdgmMm nJma _mJUr H$aVm

oB©b. Imbrb n[apñWVrV H$m_ H$aUmè`m ì`ŠVrg OodT>o {_i{dbo Agob VodT>oM `m VÎdmZwgma _mo~Xbm

_mJUr H$aÊ`mMm h¸$ AgVmo.

1. O|ìhm H$ama ì`W© hmoVmo Voìhm EH$m ì`ŠVrZo H$amamà_mUo Ho$boë`m H$m_mMm \$m`Xm Xwgè`m ì`ŠVrg

{_iVmo V|ìhm Xwgè`m ì`ŠVrZo H$m_ H$aUmè`m n{hë`m ì`ŠVrg Ë`mÀ`m H$m_mMm `mo½` _mo~Xbm {Xbm nm{hOo.

2. O|ìhm EImXo H¥$Ë` {dZm_mo~Xbm Ho$bo OmV Zmhr Am{U Ë`m H¥$Ë`mMm \$m`Xm Xwgar ì`ŠVr KoVo V|ìhm

Aem ì`ŠVrZo Vo H¥$Ë` H$aUmè`m ì`ŠVrg Ë`m H¥$Ë`m~m~VMm _mo~Xbm {Xbm nm{hOo.

3. O|ìhm H$ama nyU© hmoÊ`mAJmoXaM aÔ H$aÊ`mV oVmo.

4. O|ìhm Pmbobo H$m_ AnyU© am{hboë`m H$m_mnmgyZ doJio H$aVm oVo V|ìhm nyU© Pmboë`m H$m_mMm

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_mo~Xbm _mJVm oVmo.

5. O|ìhm Ag_mYmZH$maH$ nÕVrZo H$ama nyU© Ho$bm OmVmo Vo§ìhm H$ama nyV©Vo~Ôb àñVmdH$mbm nyU©_mo~Xbm {_iÊ`mMm h¸$ AgVmo. na§Vw Ag_mYmZH$maH$ H$amanyV©Vm Ho$ë`m~Ôb {_iUmè`m _mo~Xë`mVyZ H$mhra¸$_ dOmdQ> H$aÊ`mMm àñVmdH$mg h¸$ AgVmo.

5. H$moQ>m©H$Sy>Z _ZmB© AmXoe {_i{dUo (Granting of Injunction) : _ZmB© / à{V~§YmË_H$ AmXoeåhUOo Agm Ý`m`mb`rZ AmXoe H$s Á`mÛmao EH$m {d{eï> ì`ŠVrg {d{eï> H$m © H$aÊ`mg à{V~§Y H$aUo hmo .O|ìhm H$amamer g§~§{YV AgUmar EH$ ì`ŠVr H$amamMm §J H$arV Amho qH$dm H$aÊ`mMr eŠ`Vm Agob VaAem ì`ŠVrZo H$ama §J H$ê$ Z o `mgmR>r Ý`m`mb`mH$S>o AO© XmIb H$ê$Z _ZmB© / à{V~§YmË_H$ AmXoe{_i{dVm `oVmo.

CXm. EH$m gwà{gÕ A{^ZoÌrZo df© a EH$m {d{eï> {Z_m©Ë`mH$S>o H$m_ H$aÊ`mMm H$ama Ho$bm Agob d VrA{^ZoÌr Ë`mM doir Xwgè`m {Z_m©Ë`mH$S>o H$m_ H$aÊ`mMo dMZ {Xbo Agob Va n{hë`m {Z_m©Ë`mZo Ë`m A{^ZoÌrZoXwgè`m {Z_m©Ë`mH$S>o H$m_ H$ê$ Z o `mgmR>r H$moQ>m©H$Sy>Z à{V~§YmË_H$ AmXoe {_idy eH$Vmo. Agm _ZmB© AmXoe{_i{dÊ`mMo XmoZ àH$ma nS>VmV.

(A) VmËnwaVm _ZmB© AmXoe (Temporary Injuction) : Á`m _ZmB© AmXoemV H$amamVrb AQ>rà_mUoH$m_ nyU© hmoB©n ªV à{V~§YmË_H$ AmXoe {Xbm OmVmo Ë`mg VmËnwaVm _ZmB© AmXoe åhUVmV.

(~) H$m`_Mm _ZmB© AmXoe (Perpetual Injunction) : Á`m _ZmB© AmXoemV Xmì`mMm A§{V_ {ZH$mbbmJon ªV Ý`m`mb`mH$Sy>Z à{V~§YmË_H$ AmXoe {_i{dbm OmVmo Ë`mg H$m`_Mm _ZmB© AmXoe åhUVmV.

1.3 g§H$ënZm Am{U gmam§e :

1.3.1 g§H$ënZm :

1. àñVmd (Proposal) : O|ìhm EH$ ì`ŠVr Xwgè`m ì`ŠVrMr g§_Vr {_i{dÊ`mÀ`m hoVyZo EImXo H¥$Ë`H$aÊ`m~m~V Am{U Z H$aÊ`m~m~V Amnbr BÀN>m Xwgè`m ì`ŠVrg_moa ì`ŠV H$aVo V|ìhm n{hë`m ì`ŠVrZoXwgè`m ì`ŠVrg àñVmd Ho$bm Ago åhUVmV.

2. à{VàñVmd (Counter Proposal) : àñVmdmg pñdH¥$Vr XoVmZm àñVmdmVrb EImÚm AQ>rV ~XbHo$bm Va Vr àñVmdmMr pñdH¥$Vr Z hmoVm CbQ> àñVmdË`mH$Sy>Z àñVmdH$mbm Ho$bobm à{VàñVmd hmoVmo.

3. àñVmdmMr pñdH¥$Vr (Acceptance of Proposal) : Á`m ì`ŠVrg àñVmd H$aÊ`mV Ambm AmhoË`m ì`ŠVrZo àñVmdmg Amnbr g§_Vr {Xbr Va àñVmdmMr pñdH¥$Vr Pmbr Ago åhUVmV.

4. dMZ (Promise) : pñdH¥$Vr {Xboë`m àñVmdmg dMZ Ago åhUVmV åhUyZ àñVmd + àñVmdmMrpñdH¥$Vr = R>amdmMo dMZ.

5. àñVmdH$ (Promisor) : Or ì`ŠVr àñVmd H$aVo Ë`mg àñVmdH$ åhUVmV.

6. àñVmdVm (Promisee) : Á`m ì`ŠVrg àñVmd H$aÊ`mV Ambm Amho qH$dm Or ì`ŠVr àñVmdmg

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Amnbr g§_Vr ì`ŠV H$aVo Ë`mg àñVmdVm Ago åhUVmV.

7. à{V\$b (Consideration) : H$ama ì`ŠVtZm H$amamnmgyZ {_iUmam _mo~Xbm hm à{V\$b AgVmo.Vmo n¡emÀ`m ñdê$nmV, dñVyÀ`m ñdê$nmV, Z\$m, ì`mO, Ë`mJ BË`m{X ñdê$nmV AgVmo.

8. R>amd (Agreement) : àË oH$ dMZmg Am{U EH$_oH$m§Mo à{V\$b AgUmè`m dMZm§À`m g§Mmg(Set of promises) R>amd Ago åhUVmV. àñVmdmg pñdH¥$Vr {Xbr H$s Ë`mMo R>amdmV ê$nm§Va hmoVo.

9. H$ama (Contract) : Á`m R>amdm§Mr H$m`Xoera A§_b~OmdUr H$aVm oVo Ë`mg H$ama åhUVmV. åhUyZH$ama = R>amd + R>amdmMr H$m`ÚmZo A§_b~OmdUr.

10. Am^mgr / VmÑí` H$ama (Quasi Contract) : H$m`ÚmÀ`m ZOaoVyZ g_Obm OmUmam H$ama qH$dmH$m`ÚmgmaIo g§~§Y AgUmam H$ama.

11. H$ama §J (Breach of Contract) : O|ìhm H$amaì`ŠVr `m H$amam§VJ©V Agbobr Ë`m§Mr O~m~Xmarnma nmS>rV ZmhrV qH$dm nma nmS>Ê`mg ZH$ma XoVmV V|ìhm Ë`mg H$ama §J åhUVmV.

12. H$amanyV©Vm (Performance of Contract) : EImÚm H$amamVrb dMZmMr nyV©Vm aÔ hmoÊ`mnyduqH$dm H$amaì`ŠVtZm H$amanyV©VonmgyZ _m\$s {_iÊ`mnydu H$amamVrb {Xboë`m dMZm§Mr nyV©Vm H$aUo qH$dmdMZnyVuMr BÀN>m àX{e©V H$aUo `mg H$amanyV©Vm åhUVmV.

1.3.2 gmam§e :

ì`mnmar H$m`Úm§Mr {Z{_©Vr hr àm_w»`mZo B§J«Or ì`mnmar H$m`ÚmnmgyZ Pmbr Amho. ^maVr` H$ama H$m`Xmhm n{hbm ì`mnmar H$m`Xm 1 gßQ>|~a 1872 amoOr Oå_y H$mí_ra gmoSy>Z g§nyU© ^maVâ bmJy H$aÊ`mV AmbmAmho. gXa H$m`Úm_Ü o EHy$Z 1 Vo 238 H$b_o AmhoV. `m§Mr XmoZ ^mJmV {d^mJUr Ho$br Amho. H$b_ 1 Vo75 `m n{hë`m ^mJmVrb H$ama H$m`ÚmMr _yb yV VÎdo hr gd© àH$maÀ`m H$amam§Zm bmJy Ho$br AmhoV. H$amamMr_ybVÎdo hr VrZ ^mJmV {d^mJUr Ho$br AmhoV. n{hë`m ^mJmg H$ama {Z{_©VrMr _yb yV VÎdo, Xwgè`m^mJ -H$ama nyV©VoMo {Z`_ Am{U {Vgam ^mJ hm H$ama g_márMr _ybVÎdo Agm Amho. n{hë`m ^mJm_Ü o H$ama{Z{_©VrgmR>r H$moUË`m ~m~r Amdí`H$ AgVmV. H$m`Xoera H$ama H$gm ApñVËdmV oVmo Ë`mÀ`m Amdí`H$ AQ>rH$moUË`m AmhoV `m ~m~tMm g_mdoe Ho$bm Amho. Xwgè`m nmàrV H$amam§Mr nyV©Vm H$aÊ`mMo {Z`_ {Xbo AmhoVÁ`m_Ü o àË`j H$amanyV©Vm, H$amanyV©VoMm à`ËZ, H$ama H$moUr nyU© Ho$bo nm{hOoV, g§ wŠV àñVmdm_Ü o g§ wŠVàñVmdH$m§Mr H$amanyV©VoMr O~m~Xmar H$er AgVo Am{U H$ama nyV©VoMr doi Am{U {R>H$mU `m~m~VMo {Z`_gm§{JVbobo AmhoV. _yb yV H$amam§À`m {Vgè`m ^mJmV H$ama g_márMo {d{dY àH$ma gm§{JVbo AmhoV. H$amag_már hr H$amamMr nyV©Vm Pmë`mZo hmoVo VgoM H$ama §J Pmbm Var H$ama g_má hmoVmo _mÌ H$am §Jm_wio H$amag_már Pmbr Va jVrJ«ñV ({ZXm}fr) ì`ŠVrbm Xmofr ì`ŠVr{déÕ ZwH$gmZ ânmB© _mJUr H$aÊ`mÀ`m H$m`XoeraH$moUË`m Cnm``moOZm CnbãY AmhoV `mMo {Z`_ XoIrb {Xbo AmhoV. `m {Z`_mZwgmaM {ZXm}fr ì`ŠVrg H$moQ>m©VXmdm bmdyZ ZwH$gmZ ânmB© _mJUr H$aVm oVo. Xwgè`m ^mJmVrb H$b_ 124 Vo 238 _Ü o {deof H$amam§Mmg_mdoe H$aÊ`mV Ambm Amho. `m_Ü o ZwH$gmZ ânmB© d h_rMo H$ama, {Zjon Am{U VmaUmMo H$ama, A{^H$V¥©Ëd

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/ à{V{ZYrËdmMo H$ama `m {deof H$amam§Mm g_mdoe Amho, åhUyZ `mg {deof H$amam§Mr _ybVÎdo Ago åhUVmV.

1.4 ñd §AÜ``ZmgmR>r àíZ :

1. ì`mnmar H$m`ÚmÀ`m {Z{_©VrMo _mJ© gm§Jm.

2. "gd© H$ama R>amd AgVmV na§Vw gd© R>amd H$ama AgVrbM Ago Zmhr' `m {dYmZmer gh_V AmhmV

H$m`?

3. H$m`Xoera H$amaÀ`m Amdí`H$ AQ>r ñnï> H$am.

4. H$amam§Mo dJuH$aU ñnï> H$am.

5. A§_b~OmdUrZwgma H$amam§Mo {H$Vr àH$ma nS>VmV ?

6. _wŠV g§_Vr åhUOo H$m` ?

7. H$amanyV©Vm åhUOo H$m` ? H$amanyV©VoMo àH$ma gm§Jm.

8. H$ama nyV©VoVrb g§ wŠV àñVmdH$m§Mr O~m~Xmar ñnï> H$am.

9. H$ama g_már åhUOo H$m` ?

10. H$ama g_márÀ`m {d{dY nÕVr H$moUË`m ?

11. H$ama §J åhUOo H$m` ? H$ama §JmMo àH$ma gm§Jm.

12. H$ama §J~Ôb AgUmè`m Cnm`moOZm gm§Jm.

13. ZwH$gmZ ^anmB©Mo {d{dY n«H$ma H$moUVo ?

14. H$moUË`m H$maUm_wio H$ama nyV©VoÀ`m AeŠ`Vo_wio H$ama g_má hmoVmo ?

1.5 A{YH$ dmMZmgmR>r gm{hË` :

1. S. S. Gulshan, - Mercantile Law, Excel Book, New Delhi.

2. N. D. Kapoor - Mercantile Law, Sultanchand & Sons, New Delhi.

3. Dr. Manmohan Prasad - Principles of Business Law and

Management, Himalaya Publishin House.

4. ~r. S>r. Omoer - ì`mnma{df`H$ Am{U Am¡Úmo{JH$ H$m`Xo

AZ_mob àH$meZ, nwUo.

5. http/wwwanswers.com/topic/contracts-legal.

6. www.expertlaw.com.Expert law library.

ªªª

33



KQ>H$-2

{deof H$ama (Special Contracts)

2.0 C{Ôï>ço

2.1 àñVmdZm

2.2 {df`-{ddoMZ

2.2.1 {ZjonmMm H$ama Am{U {Zjon H$amamÀ`m Amdí`H$ AQ>r

2.2.2 {ZjonXmË`mMo A{YH$ma Am{U H$V©ì o

2.2.3 {ZjonJ¥{hË`mMo A{YH$ma Am{U H$V©ì o

2.2.4 {Zjon H$amam§Mr g_mßVr

2.2.5 VmaU, VmaU H$amamMr ì`m»`m Am{U d¡{eï>ço

2.2.6 VmaUXmË`mMo A{YH$ma Am{U H$V©ì`o

2.2.7 VmaUJ¥{hË`mMo A{YH$ma Am{U H$V©ì o

2.2.8 {Zjon Am{U VmaU H$ama `mVrb \$aH$

2.2.9 A{^H$Vm© H$amamMr ì`m»`m, {Z{_©Vr Am{U g_mßVr

2.2.10 A{^H$Vm© Am{U àYmZ `m§Mo h¸$ Am{U H$V©ì o

2.3 g§H$ënZm Am{U gmam§e

2.4 ñd §AÜ``ZmgmR>r àíZ

2.5 A{YH$ dmMZmgmR>r g§X © J«§W

34

2.0 C{Ôïç>o :

àñVyV KQ>H$mMm Aä`mg Ho$ë`mZ§Va {dÚmÏ`mªZm ^maVr` H$ama H$m`Xm 1872 _Yrb {deof H$amamn¡H$s{Zjon d VmaUmMo H$ama Am{U à{V{YËdmMo H$ama `m~m~mVÀ`m VaVyXtMr _m{hVr hmoÊ`mg _XV hmoB©b.

1. {Zjon H$amamMr ì`m»`m Am{U bjUo `m§Mr _m{hVr hmoB©b.

2. {ZjonXmË`mMo A{YH$ma Am{U H$V©ì o H$iVrb.

3. {ZjonJ¥{hË`mMo A{YH$ma Am{U H$V©ì o bjmV oB©b.

4. {Zjon H$amam§À`m g_mßVrMm n[aM` hmoB©b.

5. VmaU, VmaU H$ama Am{U VmaU H$amamMr d¡{eï>ço gm§JVm oVrb.

6. VmaUXmË`mMo A{YH$ma Am{U H$V©ì o g_OÊ`mg _XV hmoB©b.

7. VmaUJ¥{hË`mMo A{YH$ma Am{U H$V©ì o `m§Mm n[aM` hmoB©b.

8. {Zjon Am{U VmaU H$ama `mVrb \$aH$ H$iob.

9. A{^H$Vm© H$amamMm AW©, {Z{_©Vr Am{U g_mßVrÀ`m nÕVr `m§Mr _m{hVr g_OÊ`mg _XV hmoB©b.

10. A{^H$Vm© Am{U àYmZ `m§Mo A{YH$ma Am{U H$V©ì`m§Mo ñdê$n bjmV oB©b.

2.1 àñVmdZm :

^maVr` H$ama H$m`Xm 1872 _Yrb H$b_ 124 Vo 238 _Ü o gm§{JVbobo {Z`_ Am{U Ho$boë`m VaVyXr`m \$ŠV {d{eï> àH$maÀ`m H$amam§Zm bmJy hmoVmV åhUyZ `m§Zm {deof H$amam§Mr _ybVÎdo (Principles of special

contracts) Ago åhUVmV. `m_Ü`o ZwH$gmZ^anmB©, h_rMo H$ama, {ZjonmMo H$ama, VmaUmMo H$ama Am{UA{^H$V©¥Ëd/ à{V{ZYrËdmMo H$ama `m§Mm g_mdoe hmoVmo. àñVwV àH$aUm_Ü o {deof H$amamn¡H$s {Zjon, VmaUAm{U A{^H$V©¥ËdmMo {deof H$ama `m H$amam§Mr _m{hVr Aä`mgmgmR>r {Xbr Amho. {ZjonmMo d VmaUmMo H$amaho {deof H$ama AmhoV H$ama H$m`ÚmÀ`m H$b_ 148 Vo 181 _Ü o {Zjon Am{U VmaUmÀ`m H$amamg§~§Yr VaVyXrgm§{JVboë`m AmhoV. ^maVr` H$ama H$m`ÚmÀ`m H$b_ 182 Vo 238 _Ü o A{^H$V¥©ËdmÀ`m H$amamg§~§Yr VaVyXr{Xboë`m AmhoV. àñVwV àH$aUmV AmnU {ZjonmMo H$ama, VmaUmMo H$ama, A{^H$Vm© àYmZ `m§À`m d¡Ym{ZH$A{YH$ma{df`r Am{U O~m~Xmè`m{df`r Aä`mg H$aUma AmhmoV.

2.2 {df`-{ddoMZ :

`m ^mJm_Ü o {deof H$amamn¡H$s {ZjonmMo H$ama, VmaUmMo H$ama Am{U A{^H¥$V©dmMo H$ama `m§Mr _m{hVr

H$ê$Z KoUma AmhmoV.

2.2.1 {ZjonmMm H$ama Am{U {ZjonmÀ`m H$amamMr d¡{eï>ço / bjUo :

{ZjonmMm H$ama (Contract of Bailment) : B§J«OrVrb Bailment hm eãX \«|$M _Yrb _yi eãX

'baillier' `m eãXmnmgyZ ~Zbobm Amho. `m eãXmMm AW© 'To deliver' åhUOoM Xwgè`mg gmon{dUo Agm hmoVmo.

35

EH$m {d{eï> CÔoemZo Amnë`m dñVy§Mm Vm~m Xwgè`m ì`ŠVrg gmon{dUo åhUOo {Zjon hmo . Amnë`m X¡Z§{XZ

ì`dhmam_Ü o {Zjon hm \$magm àM{bV Zgbobm eãX _mÌ ì`dhmamV _moR>çm à_mUmda dmnabm OmV Agë`mMo

AmT>iyZ `oVo. CXm. J«§Wmb`mVyZ EImXo nwñVH$ Aä`mgmgmR>r KoUo åhUOo {Zjon hmo`. nwñVH$mMo dmMZ

Pmë`mZ§Va Vo nwÝhm J«§Wmb`mV O_m H$aVmo. ^maVr` H$ama H$m`ÚmÀ`m H$b_ 148 _Ü o {ZjonmÀ`m H$amamMr

ì`m»`m nwT>rbà_mUo {Xbr Amho, ""{ZjonmMm H$ama åhUOo Agm H$ama H$s, Á`mZwgma EH$ ì`ŠVr {d{eï> hoVyZo

Amnbr dñVy ñdoÀN>oZo Xwgè`m ì`ŠVrÀ`m Vmã`mV XoVo d hoVy nyU© Pmë`mZ§Va Vr dñVy naV KoVo qH$dm Ë`m dñVyMm

{d{Z`moJ bmdÊ`mMr gyMZm Xwgè`m ì`ŠVrg XoVo.''

CXm. ~§Q>rZo Amnbo KS>çmi XwéñVrgmR>r ~~brH$S>o {Xbo. KS>çmi XwéñV Pmë`mZ§Va ~§Q>rZo ~~brbm

200 é. _Oyar {Xbr Am{U KS>çmi naV KoVbo. `m_Ü o XmoZ nj AgVmV. dñVy§Mo àXmZ (dñVy§Mm Vm~m)

XoUmè`m ì`ŠVrg {ZjonXmVm (Bailor) Ago åhUVmV. Á`m ì`ŠVrg dñVy§Mm Vm~m {Xbm OmVmo Ë`m {ZjonJ¥{hVm

(Bailee) Ago åhUVmV. ñdoÀN>oZo dñVyMo àXmZ H$aÊ`mÀ`m ì`dhmamg {Zjon (Bailment) Ago åhUVmV.

{ZjonmÀ`m H$amamÀ`m Amdí`H$ AQ>r/d¡{eï>ço :

{ZjonmÀ`m Amdí`H$ AQ>r

R>amd {df` dñVy dñVy§Mm Vm~m CÔoe CÔoe nyVuZ§Va dñVy naV KoUo

1. R>amd (Agreement) : {ZjonmÀ`m H$amamgmR>r {ZjonXmVm Am{U {ZjonJ¥{hVm `m§À`m_Ü o R>amd hmoUo

Amdí`H$ Amho. hm R>amd boIr AWdm Vm|S>r Agbm Var MmbVmo. H$mhrdoim H$m`ÚmÀ`m VaVyXrVyZ J¥{hV {Zjon

R>amd ApñVËdmV oVmo. CXm. ha{dbobr dñVy gmnS>bobr ì`ŠVr Am{U dñVyMm _mbH$ `m§À`mV H$m`ÚmÀ`m

ZOaoVyZ {ZjonmMm R>amd ApñVËdmV oVmo.

2. {df` dñVy (Subject Matter) : {ZjonmÀ`m H$amamgmR>r {df`dñVy hr MbdñVy Agbr nm{hOo.

MbdñVy `m g§H$ënZoV n¡gm d n¡go dgyb H$aÊ`mMm h¸$ (Actionable claims) gmoSy>Z Á`m dñVy§Mo EH$m

{R>H$mUmhÿZ Xwgè`m {R>H$mUr ñWbm§Va H$aVm oVo Ë`m gdmªMm `mV g_mdoe hmoVmo. Aem MbMrM Amdí`H$Vm

{ZjonmdñVy§gmR>r AgVo.

3. dñVy§Mm Vm~m (Delivery of goods) : {ZjonmÀ`m H$amamgmR>r EH$m ì`ŠVrZo ñdoÀN>oZo Amnë`m

dñVy§Mm Vm~m Xwgè`m ì`ŠVrH$S>o XoUo Amdí`H$ AgVo. _mbH$mZo Amnë`m dñVy ZmoH$amÀ`m Vmã`mV {Xë`mg

Vmo {Zjon hmoV Zmhr. VgoM Aem dñVy§Mm Vm~m Ë`m dñVy§Mo àË`j àXmZ qH$dm aMZmË_H$ nÕVrZo XoUo Amdí`H$

AgVo.

36

4. CÔoe (Purpose) : {ZjonmMm H$ama hm {d{eï> H$mbmdYrgmR>r d {d{eï> CÔoemgmR>r Ho$bm OmVmo.

{ZjonmMo CÔoe ho gwa{jVVogmR>r, dñVyÀ`m dmnamgmR>r, VmaUmgmR>r, dmhVyH$sgmR>r, XwéñVrgmR>r d ^mS>çmZo

dmnamgmR>r, gewëH$ Am{U {Z:ewëH$ BË`mXr AgVmV. Aem {ZjonmÀ`m CÔoemZwgma dñVyda à{H«$`m Ho$br Omdy

eH$Vo. dñVyMo ñdê$n ~Xbbo Omdy eH$Vo qH$dm dñVy _yi ñdê$nmV naV Ho$ë`m Omdy eH$VmV.

5. CÔoenyVuZ§Va dñVy naV KoUo (Return of specific goods) : {Zjonm_Ü o EH$m ì`ŠVr {d{eï> hoVyZo

Amnbr dñVy ñdoÀN>oZo Xwgè`m ì`ŠVrÀ`m Vmã`mV {Xbobr AgVo. hoVy nyU© Pmë`mZ§Va dñVyMo hñVm§VaU H$aUmar

ì`ŠVr Vr dñVy nwÝhm Amnë`m Vmã`mV KoVo qH$dm dñVyMr {dëhodmQ> bmdÊ`mMr gyMZm Á`m ì`ŠVrg dñVyMm

Vm~m {Xbobm AgVmo Ë`mg XoVo.

2.2.2 {ZjonXmË`mMo A{YH$ma Am{U H$V©ì o (Rights and Daties of Bailor) :

(A) {ZjonXmË`mMo A{YH$ma / h¸$ (Rights of Bailor ) - H$b_ 152 Vo 163 :

{ZjonXmË`mMo A{YH$ma

{ZîH$miOrnyd©H$ ZwH$gma {ZjonmMm AZ{YH¥$V dñVy§À`m dñVy Vmã`mV

ânmB© _mJUr H$aÊ`mMm H$ama aÔ ga{_gimgmR>r ZwH$gmZ KoÊ`mMm

A{YH$ma H$aÊ`mMm A{YH$ma ânmB© _mJUr H$aUo A{YH$ma

dñVy§À`m AZm{YH¥$V dñVyV hmoUmar {Z:ewëH$ {Zjo{nV

dmnam~m~V ZwH$gmZ dmT> àmá H$aUo dñVy naV KoUo

ânmB© _mJUr H$aUo

1. {ZjonJ¥{hË`mÀ`m {ZîH$miOrnUmgmR>r ZwH$gmZânmB© _mJUr H$aUo : {ZjonJ¥{hË`mÀ`m~ondm©B©_wio, {ZîH$miOrnUm_wio {Zjo{nV dñVy§Mo H$mhr ZwH$gmZ Pmë`mg Ë`mMr ânmB© {ZjonJ¥{hË`mH$Sy>Z H$ê$Z

KoÊ`mMm A{YH$ma {ZjonXmË`mg AgVmo.

2. {ZjonmMm H$ama aÔ H$aÊ`mMm A{YH$ma : {ZjonJ¥{hË`mZo {ZjonrV dñVy§Mm MyH$sÀ`m nÕVrZo

qH$dm H$ama~mø CÔoemgmR>r dmna H$arV Agob Va {ZjonXmVm {ZjonmMm H$ama aÔ H$ê$ eH$Vmo.

3. AZm{YH¥$V dñVy§À`m ga{_gimgmR>r ZwH$gmaZ ânmB© _mJUr H$aUo : {ZjonJ¥{hVm Amnë`m

ñdV:À`m dñVy Am{U {ZjonXmË`mZo {Zjon H$amamgmR>r Ë`mÀ`m Vmã`mV {Xboë`m dñVy `m§Mr AZm{YH¥$VnUo

37

ga{_gi H$arV Agob Va Ë`m_wio {ZjonXmË`mMo Oo ZwH$gmZ hmoB©b Ë`mMr ânmB© Vmo {ZjonJ¥{hË`H$Sy>Z _mJUr

H$ê$ eH$Vmo.

4. dñVy Vmã`mV KoÊ`mMm A{YH$ma : Á`m CÔoemgmR>r {ZjonXmË`mZo {ZjonJ¥{hË`mÀ`m Vmã`mV dñVy

{Xboë`m AgVmV Vmo {ZjonmMm CÔoe g§në`mZ§Va qH$dm {ZjonmMm H$mbmdYr g§në`mZ§Va Amnë`m dñVy Vmã`mV

KoÊ`mMm A{YH$ma {ZjonXmË`mg AgVmo.

5. dñVy§À`m AZm{YH¥¥$V dmnam~m~V ZwH$gmZ ânmB© _mJUr H$aUo : {ZjonJ¥{hVm {Zjo{nV dñVy§Mm

AZm{YH¥$VnUo {ZjonXmË`mÀ`m g§_Vr{edm` dmna H$arV Agob d Ë`m_wio {Zjo{nV dñVy§Mo H$mhr ZwH$gmZ hmoV

Agob Va {ZjonJ¥Ë`mH$Sy>Z ZwH$gmZrMr ânmB© H$ê$Z KoÊ`mMm A{YH$ma {ZjonXmË`mg AgVmo.

6. dñVyV hmoUmar dmT> àmßV H$aUo : {Zjo{nV dñVy {ZjonJ¥{hË`mÀ`m Vmã`mV AgVmZm Ë`m dñVy§_Ü o

H$mhr dmT> hmoV Agob Va Aer dmT> àmá H$aÊ`mMm A{YH$ma {ZjonXmË`mg AgVmo.

7. {Z:ewëH$ {Zjo{nV dñVy naV KoUo : {Z:ewëH$ {Zjon Agob Va {ZjonXmVm {Zjo{nV dñVy `m H|$ìhmhr

naV Kody eH$Vmo. Aem dñVy `m {d{eï> H$mbmdYrgmR>r qH$dm CÔoemgmR>r {Xë`m Agë`m Var {Z:ewëH$ {Zjon

doioÀ`m AmYr H|$ìhmhr aÔ H$aÊ`mMm A{YH$ma {ZjonXmË`mg AgVmo. na§Vw {ZjonJ¥{hË`mMo hmoUmao ZwH$gmZ Ë`mZo

^ê$Z {Xbo nm{hOo. VgoM EImXm {VèhmB©V {Zjo{nV dñVy§Zm BOm nmohM{dV Agob qH$dm ~iO~arZo {ZjonJ¥¥{hË`mH$Sy>Z

dñVyMm Vm~m KoV Agob Va Aem {VèhmB©V ì`ŠVrda H$m`Xoera H$m ©dmhr H$aÊ`mMm A{YH$ma Amho.

(~) {ZjonXmË`mMr H$V©ì o (Duties of Bailor ) : {ZjonXmË`mMr H$V©ì o qH$dm O~m~Xmè`m nwT>rbà_mUo AmhoV.

{ZjonXmË`mMr H$V©ìò

{Zjo{nV dñVy_Yrb Agm_mÝ` ñdê$nmMm {Z:ewëH$ {Zjon _wXVnyd©

Xmof CKS> H$aUo IM© ghZ H$aUo aÔ Ho$ë`mg ZwH$gmZ

ânmB© XoUo

dñVy naV {ZjonJ¥{hË`mg _mbH$sh¸$mÀ`m

àmá H$aUo ZwH$gmZânmB© Xmofm~m~V hmoUmao

H$ê$Z XoUo ZwH$gmZânmB© H$aUo

1. {Zjo{nVdñVy_Yrb Xmof CKS> H$aUo : {ZjonXmË`mZo {d{eï> hoVygmR>r {ZjonJ¥{hË`mÀ`m Vmã`mV

38

dñVy XoVmZm Ë`m dñVy_Yrb _m{hV Agoboë`m Xmofm§Mr _m{hVr {ZjonJ¥{hË`mg {Xbr nm{hOo. {ZjonXmË`mZo

OmUrdnyd©H$ dñVy_Yrb Xmof CKS> Ho$bo ZmhrV Ë`m_wio {ZjonJ¥{hË`mMo H$mhr ZwH$gmZ Pmë`mg Aem ZwH$gmZrMr

ânmB© H$ê$Z XoÊ`mMr Om~~Xmar {ZjonXmË`mda oVo. VgoM {Zjon gewëH$ Agob Va {ZjonXmË`mZo Ë`mÀ`m

dñVy_Yrb Xmof _m{hV Agmo dm Zgmo, Agm Xmof CKS> Z Ho$ë`m~Ôb {ZjonJ¥{hË`mMo Oo H$mhr ZwH$gmZ hmoB©b

Ë`mMr ânmB© H$aÊ`mMr O~m~Xmar {ZjonXmË`mda AgVo. VgoM dñVy Oa ñ\$moQ>H$ AgVrb Va Ë`mMr

nyd©H$ënZm {ZjonJ{hË`mg XoUo Amdí`H$ AgVo.

2. Agm_mÝ` ñdê$nmMm IM© ghZ H$aUo : {ZjonmMm H$ama hm gewëH$ Agob Va {ZjonJ¥{hË`mZo

{ZjonmÀ`m g§X^m©V Omo Agm_mÝ` IM© Ho$bm Agob Ë`mMr ânmB© H$ê$Z XoÊ`mMr O~m~Xmar {ZjonXmË`mda

AgVo. gd©gmYmaU IM© hm {ZjonJ¥¥{hË`mg H$amdm bmJVmo. `mCbQ> {Zjon {Z:ewëH$ Agob Am{U {Zjo{nV

dñVyda H$mhr à{H«$`m H$amdr bmJV Agob AWdm dñVy gwa{jV R>odÊ`mgmR>r `m gm_mÝ` IM© {ZjonXmË`mZo

{ZjonJ¥{hË`mg ^ê$Z {Xbm nm{hOo.

3. {Z:ewëH$ {Zjon _wXVnyd© aÔ Ho$ë`mg ZwH$gmZ ânmB© H$aUo : Oa {Zjon {Z:ewëH$ Agob Va

{ZjonXmVm Agm {Zjon H|$ìhm§hr aÔ H$ê$ eH$Vmo. Oa {ZjonXmË`mZo Agm {Zjon _wXVnyd© aÔ Ho$bm Va

{ZjonJ¥¥{hË`mMo Oo H$mhr ZwH$gmZ hmoB©b Ë`mMr ânmB© H$ê$Z XoUo ho {ZjonXmË`mMo H$V©ì` AgVo. CXm. A Zo

Amnbr H$ma ~ bm EH$ _{hÝ`mgmR>r _mo\$V dmnaÊ`mg {Xbr. ~ Zo _moQ>ma XwéñVrgmR>r é. 5000 IM© Ho$bo.

A Zo EH$m AmR>dS>çmZ§Va Amnbr H$ma naV KoVbr. `m_wio ~ Mo ZwH$gmZ Pmbo. Ë`mbm H$maMm nwaonya \$m`Xm

KoVm Ambm Zmhr Ë`m_wio ~ Zo Ho$bobm IM© ^ê$Z XoÊ`mMr O~m~Xmar A da am{hb.

4. dñVy naV àmá H$aUo : {ZjonmMm CÔoe nyU© Pmë`mZ§Va AWdm {ZjonmMm H$mbmdYr g_má

Pmë`mZ§Va {ZjonJ¥{hVm {Zjo{nV dñVy naV H$arV Agob Va {ZjonXmË`mZo Ë`m dñVy§Mm naV pñdH$ma Ho$bm

nm{hOo. Oa {Zjon XmË`mZo dñVyMm naV pñdH$ma Ho$bm Zmhr Va dñVyMm gm§ mi H$aUo, dñVy gwa{jV R>odUo

`mH$[aVm Omo Omo Amdí`H$ IM© {ZjonJ¥{hVm H$arb Ë`m gd© Amdí`H$ Am{U AmH$pñ_H$ IMm©Mr ânmB©

H$aÊ`mgmR>r {ZjonXmVm O~m~Xma AgVmo.

5. {ZjonJ¥{hË`mg ZwH$gmZ ânmB© H$ê$Z XoUo : {ZjonmÀ`m H$amamZwgma {ZjonrV dñVy_Yrb

YmoŠ`mMr O~m~Xmar ñdV: {ZjonXmË`mZo pñdH$mabr nm{hOo. {ZjonrV dñVy~m~V mo½` I~aXmar {ZjonJ¥{hË`mZo

KodyZ XoIrb Aem dñVy§Zm H$moUVmhr YmoH$m {Z_m©U Pmbm Va Ë`m YmoŠ`mMr O~m~Xmar {ZjonXmË`mda AgVo.

CXm. A Zo Amnbm KmoS>m KmoS>Xm¡S>rgmR>r ~ bm nmM {XdgmH$[aVm ^mS>çmZo {Xbm. {Vgè`m {Xder KmoS>m

AmOmar nS>bm Am{U _`V Pmbm. Va òWo ~ hm A bm O~m~Xma amhUma Zmhr `mMr O~m~Xmar A ZoM

pñdH$mabr nm{hOo.

6. _mbH$s h¸$mÀ`m Xmofm~m~V hmoUmar ZwH$gmZânmB© H$aUo : {ZjonXmË`mbm {Zjo{nV dñVy§Mm

Mm§Jbm A{YH$ma (H$mm oXrea _mbH$s h¸$) ZgVmZm Ë`m dñVy§Mm Vm~m {ZjonJ¥{hË`mg XoÊ`mV Ambm Agob

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Am{U Ë`m_wio {ZjonJ¥{hË`mMo H$mhr ZwH$gmZ hmoV Agob Va Vo ZwH$gmZ ^ê$Z XoÊ`mMr O~m~Xmar {ZjonXmË`mda

AgVo.

2.2.3 {ZjonJ¥{hË`mMo A{YH$ma Am{U H$V©ì o (Rights and Dutes of Bailee) :

(A) {ZjonJ¥{hË`mMo A{YH$ma (Rights of Bailee) :

{ZjonJ¥{hË`mMo A{YH$ma

ZwH$gmZânmB© IMm©Mr à{VnyVu Amdí`H$ IMm©Mr H$ama aÔ Ho$ë`m-

_mJUr H$aUo H$aUo a¸$_ àmá H$aUo ~m~V ZwH$gmZ

ânmB© _mJUr H$aUo

g§ wŠV {ZjonXmË`mn¡H$s dñVy§Mm Mm§Jbm A{YH$ma {Zjo{nV dñVyda {VèhmB©V ì`ŠVr

H$moUË`mhr EH$mg Zgboë`m {ZjonXmË`mg J«hUm{YH$ma {déÕ H$m`Xoera

dñVy naV H$aUo dñVy naV H$aUo dmnaUo H$m ©dmhr H$aUo

1. Zw_gmZânmB© _mJUr H$aUo : {ZjonXmË`mZo {ZjonJ¥{hË`mÀ`m Vmã`mV {Zjo{nV dñVy XoVmZm Ë`m

dñVy_Yrb A§J yV AgUmao Xmof Z gm§{JVë`m_wio {ZjonJ¥{hË`mMo H$mhr ZwH$gmZ hmoV Agob Va Ë`mMr ânmB©

{ZjonXmË`mH$Sy>Z H$ê$Z KoÊ`mMm A{YH$ma AgVmo.

2.IMm©Mr à{VnyVu H$aUo : {ZjonJ¥{hË`mg {ZjonUmgmR>r H$mhr Á`mXmMm IM© H$amdm bmJbm Va

Aem Ho$boë`m Á`mXm IMm©Mr à{VnyVu {ZjonXmË`mH$Sy>Z _mJUr H$ê$Z KoÊ`mMm A{YH$ma AgVmo.

3. Amdí`H$ IMm©Mr a¸$_ n«mßV H$aUo : {ZjonJ¥{hVm {Zjo{nV dñVy ~m~V dñVy§Mr hmVmiUr,

dñVy§Mr dmhVyH$ BË`mXr H$maUmgmR>r Amdí`H$ AgUmam IM© H$arV Agob Va Vmo IM© {ZjonXmË`mH$Sy>Z dgyb

H$aÊ`mMm A{YH$ma AgVmo. VgoM H$mhrdoim dñVyda à{H«$`m Ho$br OmV Agob Va Ë`m à{H«$ ogmR>r oUmam IM©

XoIrb dgyb H$aÊ`mMm h¸$ AgVmo.

4. H$ama aÔ Ho$ë`m~m~V ZwH$gmZânmB© _mJUo : {ZjonXmË`mZo {ZjonmMm H$mbmdYr g§nÊ`mnydu

qH$dm {ZjonmMm CÔoe nyU© hmoÊ`mAJmoXa {ZjonmMm H$ama aÔ Ho$bm. Ë`m_wio {ZjonJ¥{hË`mg ZwH$gmZ ghZ H$amdr

bmJbr Va Aem ZwH$gmZrMr ânmB© dgyb H$aÊ`mMm A{YH$ma {ZjonJ¥{hË`mg àmá hmoVmo.

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5. g§ wŠV {ZjonXmË`mn¡H$s H$moUË`mhr EH$mg dñVy naV H$aUo : H$amamV doJim C„oI Ho$bm Zgob

Va {ZjonJ¥{hVm g§ wŠV {ZjonXmË`m§Mr g§_Vr Z KoVm H$moUË`mhr EH$m {ZjonXmË`mg dñVy naV H$ê$ eH$Vmo.

qH$dm Ë`m§À`m gyMZoZwgma Xwgè`m {ZjonXmË`mg dñVy§Mm Vm~m Xody eH$Vmo.

6. dñVyMo Mm§Jbo A{YH$ma Zgboë`m {ZjonXmË`mg dñVy naV H$aUo : {ZjonXmË`mbm dñVy§Mm

Mm§Jbm A{YH$ma àmá Pmbobm Zgob Am{U {ZjonJ¥{hVm gX² mdZoZo {ZjonXmË`mH$S>o dñVyMm Vm~m XoV AgobVa dñVyMm Iè`m _mbH$mn«Vr Ë`mMr H$m§hrhr O~m~Xmar {Z_m©U hmoV Zmhr.

7. {Zjo{nV dñVyda J«hUm{YH$ma dmnaUo : {ZjonJ¥{hË`mg {ZjonmÀ`m H$amamZwgma Ë`mÀ`m H$m`m©Mm

`mo½` _mo~Xbm Am{U Ë`mZo Ho$bobm Amdí`H$ IM© àmá hmoB©n ªV Ë`mÀ`m Vmã`mV AgUmè`m {ZjonXmË`mÀ`m

dñVyda J«hUm{YH$ma dmnê$ eH$Vmo. åhUOoM Omon ªV {ZjonJ¥{hË`mg {ZjonXmË`mH$Sy>Z Xo Agbobr a¸$_

{_iV Zmhr Vmon ªV {ZjonJ¥{hVm dñVy Amnë`m Vmã`mV Xody eH$Vmo.

8. {VèhmB©V ì`ŠVr{déÕ H$m`Xoera H$m ©dmhr H$aUo : Oa {VèhmB©V ì`ŠVr MyH$sÀ`m nÕVrZo

{ZjonJ¥{hË`mÀ`m Vmã`mV Agboë`m dñVyÀ`m dmnamda AS>MUr AmUrV Agob qH$dm Ë`m§À`mnmgyZ dñVy{hamdyZ KoV AgVrb Va Vmo Aem {VèhmB©V ì`ŠVr{déÕ H$m`Xoera H$m ©dmhr H$ê$ eH$Vmo.

(~) {ZjonJ¥{hË`mMr H$V©ì o (Duties of Bailee ) : {ZjonJ¥{hVm hm {Zjo{nV dñVy§Mm aIdmbXma AgVmo

H$maU {ZjonXmË`mZo Ë`mg dñVy àXmZ Ho$boë`m AgVmV Ë`mMr H$V©ì o nwT>rbà_mUo AmhoV.

{ZjonJ¥{hË`mMr H$V©ìò

{Zjo{nV {Zjo{nV {Zjo{nV {Zjo{nV {Zjo{nV dñVy {ZjonXmË`mÀ`m

dñVy§Mr `mo½` dñVyMm dñVy§Mr dñVy naV gmo~V dñVyVrb _mbH$s

H$miOr KoUo AZm{YH¥$V dmna ga{_gi Z H$aUo dmT> naV H$aUo h¸$m{déÕ

Z H$aUo H$aUo H¥$Ë` Z H$aUo

1. {Zjo{nV dñVy§Mr `mo½` H$miOr KoUo : {ZjonmMm H$ama hm {Z:ewëH$ qH$dm gweëH$ Agmo,

{ZjonJ¥{hË`mZo {Zjo{nV dñVy§Mr `mo½` nÕVrZo H$miOr KoVbr nm{hOo. gd©gm_mÝ` n[apñWVrV EImXr ì`ŠVrAmnë`m ñdV:À`m dñVy~m~V OodT>r H$miOr KoVo VodT>r H$miOr {Zjo{nV dñVy~m~V {ZjonJ¥{hË`mZo KoUo

Amdí`H$ AgVo. {ZjonJ¥{hË`mÀ`m hbJOunUm_wio qH$dm {ZîH$miOrnUm_wio {Zjo{nV dñVyMo H$moUË`mhr

àH$aMo ZwH$gmZ hmoV Agob Va {ZjonJ¥{hVm ZwH$gmZânmB©gmR>r O~m~Xma Yabm OmVmo. Oa {ZjonJ¥{hË`mZo `mo½`

H$miOr KodyZ hr dñVy Zï> Pmbr AWdm dñVyMo ZwH$gmZ Pmbo Va ânmB© XoÊ`mg {ZjonJ¥{hVm O~m~Xma amhUma

Zmhr _mÌ Ë`mZo dñVyMr nwaonya H$miOr KoVbr ho {gÕ H$aÊ`mMr Ë`mÀ`mda O~m~Xmar Agob.

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2. {Zjo{nV dñVy§Mm AZm{YH¥$V dmna Z H$aUo : {ZjonJ¥{hË`mZo {Zjo{nV dñVy§Mm `mo½` A{YH¥¥$V

dmna H$aUo Amdí`H$ AgVo. Oa {ZjonJ¥{hVm {Zjo{nV dñVy§Mm dmna {ZjonmÀ`m CÔoemà_mUo H$arV Zgob Va

Vmo AZm{YH¥$V dmna g_Obm OmVmo. Aem AZ{YH¥$V dmnam_wio dñVy§Mo H$mhr ZwH$gmZ hmoUma Agob Ë`mÀ`m

ZwH$gmZânmB©gmR>r Ë`mg O~m~Xma Yabo OmVo. Oar Ago ZwH$gmZ AnKmVmZo Pmbo qH$dm dñVy§Mm dmna H$aVmZm

nyaonya H$miOr KoVbr Agbr Var Ë`mMr O~m~Xmar hr {Z_m©U hmoVo.

3. {Zjo{nV dñVy§Mr ga{_gi Z H$aUo : {ZjonJ¥{hË`mZo {ZjonXmË`mMr g§_Vr Z KoVm nañna

ñdV:À`m dñVy_Ü o {ZjonXmË`mÀ`m dñVy§Mr ga{_gi H$ê$ Z o. Oa {ZjonJ¥{hVm hoVynyd©H$ AWdm AnKmVmZo

Ë`mÀ`m dñVyV {Zjo{nV dñVy§Mr ga{_gi H$arV Agob Va Ë`mMr O~m~Xmar nwT>rbà_mUo amhrb.

(i) {_lU Ho$boë`m dñVy doJù`m H$aUo eŠ` Agob Va dñVy doJù`m H$aÊ`mMm IM© Am{U dñVy doJù`m

H$aVmZm dñVy§Mo ZwH$gmZ Pmë`mg Ë`mMr ânmB© XoÊ`mMr O~m~Xmar {ZjonJ¥{hË`mda oVo.

(ii) {_lU Ho$boë`m dñVy doJù`m H$aUo eŠ` Zgob {ZjonXmË`mMo OodT>o ZwH$gmZ Pmbo Agob Ë`mMr

ânmB© {ZjonJ¥{hË`mZo Ho$br nm{hOo.

4. {Zjo{nV dñVy naV H$aUo : {ZjonmMm CÔoe AWdm H$mbmdYr g§në`mZ§Va {ZjonJ¥{hË`mZo

{ZjonXmË`mH$Sy>Z dñVyMr _mJUr H$aÊ`mMr dmQ> Z nmhVm {Zjo{nV dñVy naV Ho$ë`m nm{hOoV. Oa dñVyMo g§ wŠV

{ZjonXmVo AgVrb Va Ë`mn¡H$s H$moUË`mhr EH$mH$S>o dñVy naV Ho$ë`m nm{hOoV. VgoM dñVy naV H$aÊ`mg

{db§~ Pmë`mg {ZjonJ¥{hË`mda H$m`Xoera H$m ©dmhr hmody eH$Vo.

5. {Zjo{nV dñVygmo~V dñVyVrb dmT> naV H$aUo : H$amamV {Zamim C„oI Zgob Va {Zjo{nV

dñVy_Ü o Or Z¡g{J©H$ dmT> hmoB©b qH$dm {Zjo{nV dñVynmgyZ bm^ hmoB©b Vr dmT> qH$dm \$m`Xm {ZjonXmË`mg

XoÊ`mMr O~m~Xmar {ZjonJ¥{hË`mda AgVo.

6. {ZjonXmË`mÀ`m _mbH$sh¸$m{déÕ H$moUVohr H¥$Ë` Z H$aUo : {ZjonXmVm ñdoÀN>oZo

Amnë`m dñVy m {d{eï> hoVygmR>r {ZjonJ¥{hË`mÀ`m Vmã`mV XoV AgVmo. {ZjonJ¥{hË`mZo {ZjonXmË`mÀ`mdVrZo

Am{U {ZjonXmË`mgmR>rM Ë`m dñVy YmaU Ho$boë`m Agmì`mV. {ZjonXmË`mÀ`m dñVy naV {_i{dUo `m

A{YH$mam{déÕ H$moUVohr H¥$Ë` H$ê$ Zò. {ZjonmMm H$mbmdYr g§në`mZ§Va {ZjonXmË`mH$S>oM dñVy

gmon{dë`m nm{hOoV. Ë`m BVam§H$S>o gmon{dë`m Va Ë`mbm {ZjonXmË`mg ZwH$gmZânmB© XoÊ`mgmR>r O~m~Xma

Yabo OmB©b.

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2.2.4 {Zjon H$amam§Mr g_már (Termination of contract of Bailment) :

{ZjonmMm H$ama nwT>rb n[apñWVrV g_má hmoVmo.

{Zjon H$ama g_márÀ`m KQ>Zm

{Zjon H$ama {Zjon CÔoemMr {Zjon H$amamer {Z:ewëH$ {Zjon {ZjonXmVm {Zjon{df`

_wXV nyV©Vm {dg§JV H¥$Ë` _wXVnyd© aÔ qH$dm {ZjonJ¥{hV dñVy Zï>

g§në`mg Pmë`mg KS>ë`mg Ho$ë`mg `mn¡H$s EH$mMm Pmë`mg

_¥Ë y Pmë`mg

1. {Zjon H$amamMr _wXV g§në`mg : Oa {ZjonmMm H$ama {d{eï> H$mbmdYrgmR>rMm Agob Va Ë`mMr

_wXV g§nbr H$s H$ama g_má hmoVmo.

2. {Zjon CÔoemMr nyV©Vm Pmë`mg : {ZjonmMm H$ama hm EH$m {d{eï> CÔoemgmR>r Agob Am{U Oa

Vmo CÔoe nyU© Pmbm åhUOo {ZjonmMm H$ama g§nVmo.

3. {Zjon H$amamer {dg§JV H¥$Ë` KSë`mg : Oa {ZjonJ¥{hË`mZo {Zjon H$amamer {dg§JV EImXo

H¥$Ë`/H¥$Vr Ho$br dm H$arV Agob Va {ZjonmMm H$mbmdYr g§nÊ`mnyduM qH$dm CÔoe nyU© Pmbobm Zgbm Var

H$ama aÔ hmoD$Z {Zjon H$ama g_má hmoVmo.

4. {Z:ewëH$ {Zjon H$ama _wXVnyd© aÔ Ho$ë`mg : {Z:ewëH$ {ZjonmMm H$ama _wXVg_már nydu H|$ìhmhr

aÔ H$aVm oVmo. Ë`m_wio {ZjonmMm H$ama g§nVmo

5. {ZjonXmVm qH$dm {ZjonJ¥{hVm `mn¡H$s EH$mMm _¥Ë y : {ZjonXmVm qH$dm {ZjonJ¥{hVm `mn¡H$s

EH$m njmMm _¥Ë y Pmë`mg {Zjon H$ama g§nVmo.

6. {Zjon H$ama {df`dñVy Zï> Pmë`mg : {ZjonmÀ`m H$amamMr {df`dñVy Zï> Pmë`mg {Zjon

H$amamMr g_már hmoVo.

2.2.5 VmaU, VmaU H$ama - ì`m»`m Am{U d¡{eîQ>ço (Contract of Pledge and Essentials of Pledge) :

1. àmñVm{dH$ : VmaU åhUOo EH$ àH$maMm {Zjon Amho. `m_Ü`o gmdH$mamZo H$O©Xmamg {Xboë`m

H$Om©À`m gwa{jVVogmR>r gmdH$ma hm H$O©Xmamer Mb ñdê$nmMr _mb_Îmm àË`j AWdm AàË`j ñdê$nmV

Amnë`m Vmã`mV R>odrV AgVmo Am{U H$Om©Mr arVga naV\o$S> Pmbr åhUOo Vr Mb _mb_Îmm ñdÀN>oZo

H$O©Xmamg naV H$aVmo.

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2. VmaU åhUOo H$m` ? : H$O©XmamZo KoVbobo H$O© \o$S>Ê`mMr qH$dm {Xboë`m dMZmÀ`m nyV©VoMr ImÌr

XoÊ`mgmR>r EH$m ì`ŠVrZo Xwgè`m ì`ŠVrOdi dñVy§Mm {Zjon H$aUo `mbm VmaU åhUVmV.

3. VmaUmMm H$ama åhUOo H$m` ? : Á`m H$amamZo EH$ ì`ŠVr H$Om©gmR>r à{V yVr (Security) åhUyZ

qH$dm dMZ nyV©VogmR>r Amnë`m _mbH$sÀ`m VgoM Amnë`m Vmã`mV Agboë`m dñVy ñdoÀN>oZo Xwgè`m ì`ŠVrÀ`m

Vmã`mV XoVmo Ë`mg VmaUmMm H$ama Ago åhUVmV.

CXm. A Zo ~ H$Sy>Z 10000 én o H$O© KoVbo m H$O©\o$S>rMr ImÌr åhUyZ Amnbr _moQ>magm`H$b ~ Odi

R>odbr. Va VoWo A Am{U ~ _Ü o _moQ>magm`H$bMm {Zjon Pmbm Amho. hr _moQ>magm`H$b ~ À`m Vmã`mV XoÊ`mg

VmaU åhQ>bo OmB©b. oWo VmaU åhUyZ dñVy XoUmè`mg VmaUXmVm Am{U dñVy VmaU åhUyZ pñdH$maUmè`mg

VmaUJ¥{hVm Ago åhUVmV. `m CXmhaUm_Ü o A hm VmaUXmVm (Poawnor) Am{U ~ hm VmaUJ¥{hVm (Paw-

nee) hmoVmo. EH$ _hÎdmMr ~m~ bjmV KoVbr nm{hOo H$s Ho$di MbdñVy§MoM VmaU hmody eH$Vo. VgoM

H$Om©À`m CÔoemgmR>rM VmaU Amdí`H$ AgVo Ago Zmhr Va dMZmMr nyV©Vm ìhmdr åhUyZhr VmaU pñdH$mabo

OmVo.

4. H$m`Xoera VmaU H$amamMr d¡{eï>ço (Essentials of Contract of Pledge) :

VmaU H$amamÀ`m Amdí`H$ AQ>r/d¡{eï>ço

MbdñVy VmaUXmVm H$m`Xoera _mbH$ dñVy àXmZ VmaUXmË`mH$S>o _mbH$s h¸$

1. Mb dñVy (Movable goods) : VmaU H$amamgmR>r Mb dñVyM Amdí`H$ AgVo. VgoM Á`m MbdñVy

àXmZ `mo½` {ñWVrV AgVmV AemM dñVy§Mo VmaU hmody eH$Vo.

2. VmaUXmVm H$m`Xoera _mbH$ (Legal owner) : VmaU XoUmè`m ì`ŠVrbm VmaUdñVy§Mr H$m`Xoera

_mbH$s Agbr nm{hOo. åhUOoM VmaUXmË`mH$S>o dñVy§Mm H$m`Xoera A{YH$ma AgUo Amdí`H$ AgVo. Ho$di

dñVy§Mm Vm~m Agbobr ì`ŠVr dñV§yMo VmaU H$ê$ eH$Uma Zmhr.

3. dñVy àXmZ H$aUo (Delivery of Goods) : VmaU H$ama ApñVËdmV oÊ`gmR>r dñVy§Mo àË`j qH$dm

aMZmË_H$ nÕVrZo àXmZ hmoUo Amdí`H$ AgVo. Oa VmaU XoÊ`mMo dMZ {Xbo OmV Agob _mÌ dñVy§Mm Vm~m

VmaUJ¥{hË`mH$S>o {Xbm OmV Zgob Va Ë`mg VmaU H$ama åhUVm oV Zmhr.

4. VmaUXmË`mH$S>o _mbH$s h¸$ (Ownership with Pawnor) : VmaU H$amam_Ü o VmaU dñVy§Mm Vm~m

Oar VmaUJ¥{hË`mH$S>o OmV Agbm Var Ë`m dñVy§Mm _mbH$s h¸$ _mÌ VmaUXmË`mH$S>oM Agbr nm{hOo.

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2.2.6 VmaUXmË`mMo A{YH$ma Am{U H$V©ì o (Rights and Duties of Pownor) :

(A) VmaUXmË`mMo A{YH$ma (Rithts of Pawnor) :

Or ì`ŠVr Amnë`m dñVy H$mT>boë`m H$Om©gmR>r n«{V yVr (security) åhUyZ H$O© XoUmè`m gmdH$mamÀ`m

Vmã`mV XoVo Ë`mg VmaUXmVm Ago åhUVmV. VmaUXmË`mg nwT>rbà_mUo A{YH$ma àmá hmoVmV.

VmaUXmË`mMo A{YH$ma

VmaU dñVy§Mm ZwH$gmZânmB© VmaU dñVyVrb dñVy {dH«$s VmaU dñVy- {dH«$snmgyZ

naV Vm~m _mJUr dmT> àmá nydu H$O© ~m~V ImÌr hmoUmam bm^

KoUo H$aUo H$aUo naV\o$S> H$aUo KoUo àmá H$aUo

1. VmaU dñVy§Mm naV Vm~m KoUo : VmaUXmVm H$Om©Mr nyU©nUo naV\o$S> Ho$ë`mZ§Va AWdm {Xboë`m

dMZmMr nyV©Vm Ho$ë`mZ§Va Amnë`m VmaU dñVy naV Amnë`m Vmã`mV KoÊ`mMm A{YH$ma AgVmo.

2. ZwH$gmZânmB© _mJUr H$aUo : VmaUJ¥{hË`mÀ`m {ZîH$miOrnUm_wio qH$dm Xwb©{jVnUm_wio VmaU

{Xboë`m dñVy§Mo ZwH$gmZ Pmbo Agob Va VmaUXmË`mg Aer ZwH$gmZânmB© H$ê$Z KoÊ`mMm A{YH$ma Amho.

3. VmaU dñVyV Pmbobr dmT> àmá H$aUo : VmaU dñVy_Ü o H$mhr dmT> hmoV Agob Va Vr dmT> àmá

H$aÊ`mMm A{YH$ma VmaUXmË`mg AgVmo.

4. dñVy {dH«$snydu H$O© naV\o$S> H$aUo : H$Om©À`m naV\o$S>r A^mdr Ë`m dñVy§Mr {dH«$sMr gyMZm àmá

Pmbr Agob Va n«Ë`j Aem dñVy§Mr {dH«$s hmoÊ`mnydu H$Om©Mr naV\o$S> H$ê$Z VmaU dñVy àmá H$aÊ`mMm

A{YH$ma VmaUXmË`mg AgVmo. _mÌ VmaUJ¥{hË`mg Vmon ªV dñVy gm§ miÊ`mMm Omo IM© Pmbobm Agob Ë`mMr

ânmB© H$ê$Z XoÊ`mMr O~m~Xmar dMZXmË`mda amhrb.

5. VmaU dñVy~m~V ImÌr H$ê$Z KoUo : VmaUJ¥{hË`mÀ`m Vmã`mV {Xboë`m VmaUdñVy§Mr `mo½` àH$mao

H$miOr KVbr OmVo qH$dm Zmhr `mMr VnmgUr H$ê$Z ImÌr H$ê$Z KoÊ`mMm A{YH$ma VmaUXmË`mg AgVmo.

6. VmaU dñVy {dH«$snmgyZ hmoUmam bm^ àmá H$aUo : H$Om©À`m na\o$S>r A^mdr qH$dm dMZnyVu

A^mdr VmaU dñVy§Mr {dH«$s hmoV Agob Am{U Ë`m {dH«$sVyZ H$Om©À`m aH$_onojm OmñV a¸$_ àmá hmoV Agob

Va Aer Á`mXmMr a¸$_ àmá H$aÊ`mMm A{YH$ma VmaUXmË`mg AgVmo.

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(~) VmaUXmË`mMr H$V©ì o (Duties of Pawnor ) : VmaUXmË`mMr H$V©ì o nwT>rbà_mUo AmhoV.

VmaUXmË`mMr H$V©ì`o

VmaU dñVyVrb Xmof VmaU H$amamMo VmaUJ¥{hË`mZo H$ama g_márZ§Va

VmaUJ¥{hË`mg nmbZ H$aUo Ho$bobm IM© naV dñVy naV

ñnï> H$aUo H$aUo H$aUo

1. VmaUdñVyVrb Xmof VmaUJ¥{hË`mg ñnï> H$aUo : VmaU H$amamZwgma VmaU XoÊ`mV oUmè`m dñVyV

H$mhr Xmof AgVrb AWdm CUrdm AgVrb Va `mMr ñnï> H$ënZm VmaUJ¥{hË`mg dñVy§Mo VmaU XoVmZm XoUo

VmaUXmË`mMo H$V©ì` _mZbo OmVo.

2. VmaU H$amamMo nmbZ H$aUo : VmaU H$amamZwgma dñVyÀ`m VmaUmda KoVboë`m H$Om©Mr naV\o$S>

H$aUo AWdm {Xboë`m dMZm§Mr nyV©Vm H$aUo åhUOoM VmaUXmË`mZo VmaU H$amamMo nmbZ H$aUo Amdí`H$ AgVo.

3. VmaUJ¥{hË`mZo Ho$bobm IM© naV H$aUo : VmaU J¥{hË`mZo VmaU {Xboë`m dñVyda H$mhr Agm_mÝ`

ñdê$nmMm IM© Ho$bm Agob Va Ë`m IMm©Mr ^anmB© H$ê$Z XoUo ho VmaUXmË`mMo H$V©ì` AgVo.

4. VmaU H$amag_márZ§Va dñVy naV KoUo : VmaU H$ama H$Om©Mr naV\o$S> Pmë`mZ§Va qH$dm dMZmMr

nyV©Vm Pmë`mZ§Va g_mßV hmoVmo. Agm VmaU H$ama g_má Pmë`mZ§Va dñVy naV KoUo.

2.2.7 VmaUJ¥{hË`mMo A{YH$ma Am{U H$V©ì o (Rights and Duties of Pawnee) :

(A) VmaUJ¥{hË`mMo A{YH$ma (Rights of Pawnee) :

VmaU H$amamZwgma Or ì`ŠVr Xwgè`m ì`ŠVrH$Sy>Z VmaU {Xboë`m dñVy pñdH$maVo Ë`mg VmaU J¥{hVm Ago

åhUVmV. VmaUJ¥¥{hË`mg nwT>rb A{YH$ma àmá hmoVmV.

VmaUJ¥{hË`mMo A{YH$ma

VmaU dñVy H$O©dgybrgmR>r Agm_mÝ` ñdê$nmMm VmaU dñVy§Mm H$O© naV\o$S>rV

Vmã`mV R>odÊ`mMm VmaUdñVy IM© dgyb Mm§Jbm A{YH$ma VmaUXmË`mZo MyH$

A{YH$ma AS>{dÊ`mMm H$aUoMm àmá Ho$br Va

A{YH$ma A{YH$ma H$aUo {_iUmao A{YH$ma

46

1. VmaU dñVy Vmã`mV R>odÊ`mMm A{YH$ma : VmaU H$amamà_mUo VmaUJ¥{hË`mg VmaU {Xboë`m

dñVy~m~V {deof J«hUm{YH$ma (Particular Lien) AgVmo. Á`m_Ü o g§nyU© H$Om©Mr naV\o$S> hmoV Zmhr Vmon ªV

VmaU dñVy Vmo Amnë`m Vmã`mV R>ody eH$Vmo. VgoM H$Om©darb ì`mO d VmaUdñVygmR>r Ho$bobm Amdí`H$

ñdê$nmMm IM© dgyb hmoB©n ªV Aem VmaU dñVy Amnë`m Vmã`mV R>odÊ`mMm A{YH$ma AgVmo.

2. H$O©dgybrgmR>r VmaU dñVy AS>{dÊ`mMm A{YH$ma : Oa EH$m H$Om©gmR>r {Xboë`m VmaUmZ§Va

Ë`mM dñVy VmaUmda VmaUJ¥{hVm Ë`mM VmaUXmË`mbm Xwgao H$O© XoV Agob d Ë`mgmR>r doJio VmaU {Xbobo

Zgob Va Xwgè`m H$Om©gmR>r XoIrb `mM dñVy VmaU g_Oë`m OmVmV. Ë`m_wio `m XmoÝhr H$Om©Mr ì`mOmgh

naV\o$S> hmoB©n ªV VmaUJ¥{hË`mg VmaUdñVy AS>{dÊ`mMm A{YH$ma AgVmo.

3. Agm_mÝ` ñdê$nmMm IM© dgyb H$aUoMm A{YH$ma : VmaUJ¥{hVm VmaUdñVy gwa{jV R>odÊ`mgmR>rH$m§hr Agm_mÝ` ñdê$nmMm IM© H$arV Agob Va Agm Agm_mÝ` IM© dgyb H$aÊ`mMm A{YH$ma AgVmo. AgmAgm_mÝ` IM© dgyb H$aÊ`mgmR>r Vmo VmaUXmË`m{déÕ H$m`Xoera H$m ©dmhr H$ê$ eH$Vmo. _mÌ Ë`mg `mH$[aVmdñVy AS>{dÊ`mMm A{YH$ma ZgVmo.

4. VmaU dñVy§Mm Mm§Jbm A{YH$ma (Title) n«má H$aUo : Ooìhm VmaUdñVyda VmaUXmË`mMm Mm§JbmA{YH$ma ZgVmo d Ë`m dñVy VmaUJ¥{hVm gX^mdZoZo (good faith) pñdH$marV Agob Va Ë`m dñVy§Mm Ë`mgMm§Jbm A{YH$ma àmá hmoVmo.

5. H$O© naV\o$S>rV VmaUXmË`mZo MyH$ Ho$br Va {_iUmao A{YH$ma : VmaUXmË`mZo H$O©naV\o$S>H$aÊ`mV MyH$ Ho$br Va VmaU J¥{hË`mg nwT>rb A{YH$ma àmá hmoVmV.

(i) VmaUJ¥{hË`mg VmaUXmË`m{déÕ H$O©dgybrgmR>r Xmdm XmIb H$ê$ eH$Vmo d Amnë`m Vmã`mVAgboë`m dñVy ghà{V yVr (Collateral Security) åhUyZ AS>dyZ R>ody eH$Vmo.

(ii) VmaUXmË`mg `mo½` Vr nyd©gyMZm XodyZ VmaU dñVy§Mr {dH«$s H$ê$ eH$Vmo. `mH$arVm VmaUXmË`mg `mMrgyMZm {Xbr OmUo Amdí`H$ AgVo.

(~) VmaUJ¥{hË`mMr H$V©ì o (Duties of Pawnee ) : VmaUJ¥{hË`mMr H$V©ì o nwT>rbà_mUo AmhoV.

VmaJ¥¥{hË`mMr H$V©ì`o

VmaU dñVy§Mr VmaUdñV§yMm VmaU AQ>rer VmaU VmaU dñVy§Mr ñdV: H$Om©À`m`mo½` AZm{YH¥$V {dg§JV H$m © dñVy > dñVyVrb IaoXr a¸$_onjm

H$miOr dmna Z naV dmT H$é Á`mXmKoUo Z H$aUo H$aUo H$aUo naV Z o a¸$_

H$aUo naV H$aUo

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1. VmaUdñVy§Mr `mo½` H$miOr KoUo : EImXr gm_mÝ`ì`ŠVr Amnë`m dñVy§Mr Oer H$miOr KoVmo

VerM H$miOr VmaUJ¥{hË`mZo Ë`mÀ`m Vmã`mV Agboë`m VmaU dñVy§Mr `mo½` H$miOr ¿`mdr bmJVo.

2. VmaUdñVy§Mm AZm{YH¥$V dmna Z H$aUo : VmaUJ¥{hË`mZo VmaUdñVy§Mm AZm{YH¥$V dmna H$ê$ Z o.

VgoM VmaUdñVy Am{U Amnë`m dñVy `m§Mr ga{_gi H$ê$ Z o.

3. VmaUmÀ`m AQ>rer {dg§VJ H$m © H$ê$ Z o : VmaUH$amamer {dg§JV hmoB©b Ago H$moUVohr H$m ©

VmaUJ¥{hË`mZo H$ê$ Z o. VgoM VmaU hm XoIrb EH$ àH$maMm H$ama AgVmo Ë`m_wio H$amaH$m`ÚmÀ`m VaVyXtMm

§J hmoB©b Ago H¥$Ë` H$ê$ Z o.

4. VmaUdñVy naV H$aUo : VmaUXmË`mZo H$Om©Mr naV\o$S> Ho$br qH$dm VmaU H$amamà_mUo dMZmMr

nyV©Vm Pmë`mZ§Va VmaUdñVy VmaUXmË`mg naV H$aUo ho VmaUJ¥{hË`mMo à_wI H$V©ì` AgVo.

5. VmaUdñVyV hmoUmar dmT> naV H$aUo : VmaUJ¥{hË`mÀ`m Vmã`mV AgUmè`m dñVyV dmT> hmoV Agob

Va Vr dmT> H$Om©Mr naV\o$S> hmoVmM VmaUdñVygmo~V VmaUdñVyV Pmbobr dmT> VmaUXmË`mg naV Ho$br nm{hOo.

6. VmaUdñVy§Mr ñdV: IaoXr H$ê$ Z o : Oa VmaUXmË`mZo H$Om©Mr naV\o$S> Ho$br Zmhr Am{U

H$O©dgybrgmR>r VmaUdñVy§Mr {dH«$s H$aÊ`mMm àg§J {Z_m©U Pmbm Va VmaUJ¥{hË`mZo dñVy{dH«$s H$aVmZm Ë`m

dñV§yMr ñdV: IaoXr H$ê$ Z`o.

7. H$O© naV\o$S>rnojm A{YH$Mr a¸$_ naV H$aUo : VmaUJ¥{hË`mZo H$O©\o$S>rgmR>r VmaUdñVy§Mr {dH«$s

H$aUma Agob Va Aem dñVy§À`m {dH«$snmgyZ {_imbobr a¸$_ H$Om©À`m a¸$_onojm OmñV Agob Va Ë`m a¸$_oVyZ

H$Om©Mr a¸$_ dOm H$ê$Z Cd©[aV Á`mXmMr a¸$_ VmaUXmË`mg naV Ho$br nm{hOo d `m VmaU dñVy {dH«$s

H$aÊ`mnydu VmaUXmË`mg nyd©gyMZm {Xbobr Agmdr.

2.2.8 {ZjonmMm H$ama Am{U VmaU H$ama `mVrb \$aH$ (Distinction between Baliment and Pledge) :

_wÔm {ZjonmMm H$ama VmaUmMm H$ama

1. CÔoe {ZjonH$amamMo dñVy§Mr XwéñVr, gmdH$mamZo {Xboë`m H$Om©Mr

gwa{jVVm, dmhVyH$ `mà_mUo gwa{jVVm qH$dm H$O©XmamZo {Xboë`m

{d{dY CÔoe AgVmV. dMZmMr nyV©Vm hm VmaU H$amamMm

CÔoe AgVmo.

48

2. dñVyMm {ZjonmÀ`m H$amam_Ü o {Zjo{nV VmaU H$amam_Ü o VmaUJ¥¥{hË`mg

dmnamMm dñVy§Mm dmna {ZjonJ¥{hË`mg VmaU dñVy§Mm dmna H$aÊ`mMm

A{YH$ma H$aVm òVmo. A{YH$ma ZgVmo.

3. à{V\$b {ZjonmÀ`m H$amam_Ü o n«{V\$b VmaU H$amamgmR>r à{V\$b

Agbo nm{hOo Ago ~§YZ Zmhr Amdí`H$ AgVo.

H$maU {ZjonmMm H$ama hm {Z:ewëH$

Agy eH$Vmo.

4. dñVy {ZjonmÀ`m H$amam_Ü o {ZjonJ¥{hVm VmaU H$amam_Ü o R>a{dboë`m

{dH«$sMm Amdí`H$ IM© Am{U Amnbm H$mbmdYrV H$Om©Mr a¸$_ nyU©nUo

A{YH$ma _mo~Xbm dgyb H$aÊ`mgmR>r Ë`mÀ`m dgyb Pmbr Zmhr, VmaUJ¥{hVm

Vmã`mVrb {Zjo{nV dñVy AS>dyZ VmaUXmË mg mo½` gyMZm XodyZ VmaU

R>ody eH$Vmo, {ZjonXmË`m{déÕ Xmdm {Xboë m dñVy§Mr {dH«$s H$ê$ eH$Vmo. _mÌ

XmIb H$ê$ eH$Vmo _mÌ dñVy {dH«$s {dH«$sVyZ A{YH$ a¸$_ {_imbr Va

H$aÊ`mMm Ë`mg A{YH$ma ZgVmo. Vr A{YH$Mr a $_ VmaUXmË mg naV

Ho$br nm{hOo.

2.2.9 A{^H$Vm© H$amamMr ì`m»`m, {Z{_©Vr Am{U H$amamMr g_már (Agency Contract

Defination Creation and Discharge of contract of agency) :

(A) àñVmdZm : A{^H¥$VËd qH$dm à{V{ZYrMm H$ama hm {deof àH$maMm H$ama Amho. AmYw{ZH$H$mimVrb_m{hVr Am{U V§ÌkmZm_wio ì`mnma ì`dgm`mMo joÌ {dñVmabo Amho. EH$Q>m ì`mdgm{`H$ ì`dgm`mMr O~m~Xmarnoby eH$V Zmhr. ~arMer H$m } Ë`mbm BVam§H$Sy>Z H$ê$Z ¿`mdr bmJVmV. Ago ì`mdgm{`H$ Am{U Ë`m§Moà{V{ZYr `m§À`mVrb ì`mdgm{`H$ g§~§Ym§Zm d¡Ym{ZH$Vm àmá ìhmdr åhUyZ ^maVr` H$ama H$m`ÚmÀ`m H$b_182 Vo 238 _Ü o à{V{ZYrËdmÀ`m H$amam{df`r VaVyXr {Xë`m AmhoV. gXa ^mJmV AmnU A{^H¥$VËdmÀ`mH$amamMm AW©, {Z{_©Vr, g_már Am{U A{^H$Vm© Am{U àYmZ `m§Mo h¸$ Am{U H$V©ì o `mMr _m{hVr KoUmaAmhmoV.

A{^H$V¥©ËdmMm H$ama - AW© (A Contract of Agency) : Á`m H$amamZwgma XmoZ ì`ŠVr_Üòà{V{ZYrËdmMo g§~§Y {Z_m©U hmoVmV Ë`mg à{V{Z{YËdmMm qH$dm A{^H$V¥©ËdmMm H$ama Ago åhUVmV. `m_Ü oEH$ ì`ŠVr hr à_wI AgVo Va Xwgar ì`ŠVr A{^H$Vm© AgVo. A{^H$Vm© åhUOo Aer ì`ŠVr H$s {OMr {Z wŠVrXwgè`mÀ`m dVrZo H$m © H$aÊ`mgmR>r qH$dm {VèhmB©V ì`ŠVr~amo~a ì`dhma H$aÊ`mgmR>r Ho$br OmVo. àYmZåhUOo Aer ì`ŠVr H$s {OÀ`mdVrZo H$m © H$aÊ`mgmR>r qH$dm {VèhmB©V ì`ŠVrer H$ama H$aÊ`mgmR>r A{^H$Ë`m©MrZo_UyH$ Ho$br OmVo Aer ì`ŠVr hmo . WmoS>Š`mV àYmZ hm _mbH$ AgVmo Am{U à{V{ZYr hm Ë`m _mbH$mMmEO§Q> AgVmo. CXm. A Zo Amnë`mdVrZo 100 nmoVr Vm§Xyi IaoXr H$aÊ`mgmR>r ~ `mMr {Z wŠVr H$aVmo. `mCXmhaUmV A hm àYmZ hmoVmo Va ~ hm Ë`mMm à{V{ZYr ~ZVmo. `m Xmohm|_Üò Omo H$ama Pmbm Ë`mg

49

A{^H$V¥©ËdmMm H$ama åhUVmV. A{^H$Vm© hm àYmZ Am{U {VèhmB©V ì`ŠVr `mVrb Xwdm AgVmo. Vmo àYmZAm{U {VèhmB©V ì`ŠVr `m§À`m_Ü o H$amaË_H$ g§~§Y {Z_m©U H$aVmo.

WmoS>Š`mV àYmZ ñdV: Or H$m } H$ê$ eH$Vmo Vr H$m } A{^H$Ë`m©_m\©$V H$adyZ Kody eH$Vmo. A{^H$Ë`m©ZoHo$bobr H$m ©o OUy H$mhr àYmZmZoM Ho$br AmhoV ho g_OyZ àYmZmda ~§YZH$maH$ hmoVmV.

A{^H$Vm© H$moU hmody eH$mVo ? (Who can be an Agent ?) :

1) H$moUVrhr H$amanmÌ ì`ŠVr A{^H$Vm© hmody eH$Vo.

2) AkmZ ì`ŠVr A{^H$Vm© hmody eH$Vo _mÌ {VÀ`m {ZîH$miOrnUm_wio hmoUmè`m ZwH$gmZrg àYmZ

O~m~Xma amhV Zmhr.

(~) à{V{ZYr H$amamMr {Z{_©Vr - A{^H$V©¥Ëd H$go {Z_m©U hmoVo? (How Agency is created?)

:

n«_wI Am{U à{V{ZYr `m§À`mVrb H$m`Xoera g§~§Ymg A{^H$V©¥Ëd Ago åhUVmV. A{^H$V©¥ËdmMm H$ama

nwT>rb _mJmªZr A{ñVËdmV oVmo.

à{V{ZYr H$amamÀ`m {Z{_©VrMo _mJ©/nÕVr

ñnï> R>amdmZo n«{V{ZYr J¥{hV R>amdmZo nwï>rH$aUmZo H$m`ÚmÀ`m VaVyXrVyZ

H$amamMr {Z{_©Vr A{^H$V¥©Ëd à{V{ZYr H$amamMr à{V{ZYr H$ama

H$amamMr {Z{_©Vr {Z{_©Vr {Z{_©Vr

à{V~§YmË_H$ àXe©ZmZo JaOoVyZ

A{^H$V¥©Ëd A{^H$V¥¥©Ëd A{^H$V¥©Ëd {Z{_©Vr

1. ñnï> H$amamZo à{V{ZYr H$amamMr {Z{_©Vr (Agency by express Authority) : A{^H$Ë`m©Mr

Zo_UyH$ Vm|S>r AWdm boIr H$amamZo hmody eH$Vo. `m H$amamZwgma àYmZ Amnë`m dVrZo H$m`© H$aÊ`mgmR>r

A{YH$ma à{V{ZYrg XoV AgVmo. gmYmaUV: à{V{ZYrMm boIr H$ama hm _w»Ë`ma nÌmÀ`m ñdê$nmV AgVmo.

`m _w»Ë`ma nÌmÀ`m AmYmao àYmZ à{V{ZYrbm Amnë`mdVrZo H$m © H$aÊ`mgmR>rMo A{YH$ma XoV AgVmo. CXm.

A `m ì`mnmè`mZo ~ `m à{V{ZYrbm Amnë`m ì`dgm`mMo ì`dñWmnZ nmhÊ`mgmR>r dQ>_wIË`ma nÌmÀ`m AmYmao

{Z wŠVr Ho$br. oWo àYmZ Am{U à{V{ZYr `m§À`m_Ü o boIr H$amamZo A{^H$V©¥ËdmMo g§~§Y {Z_m©U Pmbo AmhoV.

50

2. J¥{hV R>amdmZo A{^H$V¥©Ëd H$amamMr {Z{_©Vr (Agency by Implied Agreement) : O|ìhm XmoZ

ì`ŠVtMo dV©Z, g§~§Y qH$dm n[apñWVr `mdê$Z XmoZ ì`ŠVr_Ü o à{V{Z{YËdmMo g§~§Y {Z_m©U Pmbo AmhoV Ago

g_OÊ`mV oVo V|ìhm Ë`mg J¥{hV R>amdmZo A{^H$V¥©Ëd H$amamMr {Z{_©Vr Pmbr Ago åhUVmV.

CXm. A Am{U ~ {_Ì AmhoV. A nwÊ`mV amhVmo. A Zo Amnbo nwÊ`mVrb Ka ^mS>çmZo {Xbo Amho. ~ A

À`m KamÀ`m ^mS>çmMr a¸$_ n«Ë oH$ _{hÝ`mg dgyb H$aVmo Am{U AH$S>o nmR>{dVmo. oWo A Am{U ~ `m§À`mV

boIr R>amd Pmbobm Zgbm Var Ë`m§À`mV A{^H¥$V©ËdmMo g§~§Y AmhoV ho Ë`m§À`m dV©Zmdê$Z ñnï> hmoVo. åhUyZ

`mg J¥{hV R>amdmZo A{^H$V¥©Ëd H$amamMr {Z{_©Vr Ago åhUVmV. `m J¥{hV R>amdmZo {Z_m©U hmoUmè`m A{^H$V¥©Ëd/

à{V{ZYr H$amamMo nwT>rbà_mUo àH$ma nS>VmV.

(i) à{V~§YmË_H$ A{^H$V¥©Vd (Agency by Estoppel) : Ooìhm EImXr ì`ŠVr Amnbr dV©UyH$ qH$dm

H¥$Vr qH$dm dŠVì` (boIr dm Vm|S>r) `m§À`m _mÜ`_mZo Xwgè`m ì`ŠVrg EImXr Jmoï> qH$dm n[apñWVr ApñVËdmV

Agë`mMm {dœmg H$amd`mg bmdVo na§Vw àË`jmV Vr n[apñWVr ApñVËdmV ZgVo V|ìhm Ago dŠVì` qH$dm

H¥$Vr H$aUmè`m ì`ŠVrg Amnë`m H¥$VrMm, dŠVì`mMm qH$dm dV©ZmMm ZH$ma H$aVm `oUma Zmhr. `mbmM

ZH$mamË_H$ A[^H$V¥©Ëd åhUVmV. `mV EImXr ì`ŠVr Amnë`m dV©ZmZo qH$dm Vm|S>r dŠVì`mZo Xwgè`m ì`ŠVrg

AmnU {Vgè`m ì`ŠVrMm A{^H$Vm© Agë`mMo ^mg{dV AgVo. (na§Vw àË`jmV Vr ì`ŠVr A{^H$Vm© ZgVo)

Am{U `mg {Vgar ì`ŠVr Amjon KoV Zmhr V|ìhm Ë`m Xwgè`m ì`ŠVrZo n{hë`m ì`ŠVrÀ`m H¥$Vrda {dídmg R>odyZ

EImXm H$ama Ho$bm Va Ë`m ì`dhmamMr O~m~Xmar A{^H$Vm© Amho Ago ^mg{dUmè`m ì`ŠVrbm Q>miVm oUma

Zmhr. VgoM Vr {Vgar ì`ŠVr XoIrb à_wI åhUyZ O~m~Xma amhrb.

CXm. A ~ À`m CnpñWVrV H$ bm gm§JVmo H$s, Vmo A ~ Mm à{V{ZYr Amho. àË`jmV Vmo Ë`mMm A{^H$Vm©

ZgVmo. ~ `mda H$moUVmhr Amjon KoV Zmhr. A hm ~ Mm à{V{ZYr Amho Ago g_OyZ H$ A bm 50000 é.

Mm _mb CYmarda {dH«$s H$aVmo. Aemdoir ~ da àYmZ `m ZmË`mZo CYma _mbmMr a¸$_ H$ bm XoÊ`mMr

O~m~Xmar oVo. Ë`mg ZmH$maVm oUma Zmhr.

(ii) àXe©ZmZo à{V{Z{YËd (Agency by Holding out) : àXe©ZmZo à{V{Z{YËd åhUOo AemàH$maMo

à{V{Z{YËd H$s Oo {Z_m©U H$aÊ`mgmR>r ñdV: àYmZ Amnë`m dV©ZmZo qH$dm H¥$VrZo à{V{ZYr Am{U AmnUm_Ü o

A{^H$V¥©ËdmMo g§~§Y Agë`mMo ^mg{dVmo V|ìhm Ë`mg àXe©ZmZo à{V{Z{YËd {Z_m©U H$aUo Ago åhUVmV.

à{V~§YmË_H$ A{^H$V¥©Ëd Am{U àXe©ZmZo A{^H$V¥©Ëd mV _hÎdmMm \$aH$ Agm H$s à{V~§YmË_H$ à{V{ZYrËdm_Ü o

ZH$mamË_H$ H¥$Vr AWdm dV©Z `mVyZ A{^H$V¥©Ëd {Z_m©U hmoVo Va àXe©ZmZo {Z_m©U hmoUmao A{^H$V¥©Ëd ho

hmoH$mamË_H$ H¥$Vr qH$dm dV©Z `mVyZ {Z_m©U hmoV AgVo.

CXm. A hm ~ Mm ZmoH$a AgyZ Vmo Ë`m§À`mdVrZo Zoh_r H$ À`m XwH$mZmVyZ CYmarda dñVy IaoXr H$amd`mMm

d ~ Ë`mZo IaoXr Ho$boë`m _mbmMo n¡go XoV Ago. A Zo ~ Mr ZmoH$ar gmoS>ë`mZ§Va H$ À`m XwH$mZmVyZ _mb

CYmarda IaoXr Ho$bm Va oWo ~ Zo Ë`m _mbmMo n¡go {Xbo nm{hOo. H$maU nydu Pmboë`m ì`dhmam_Ü o A hm

Amnbm à{V{ZYr Amho Ago ~ Zo _mÝ` Ho$bo Amho.

51

(iii) JaOoZwgma à{V{ZYrËdmMr {Z{_©Vr (Agency by Necessity) : H$m§hrdoim Aer n[apñWVr

{Z_m©U hmoVo H$s EH$m ì`ŠVrbm Xwgè`m ì`ŠVrZo A{YH¥$V Ho$bobo ZgVmZmhr JaO åhUyZ EImXo H$m © H$amdo

bmJVo, Aem H$m`m©g Xwgè`m ì`ŠVrMr H$m © H$aÊ`mnydu g§_Vr KoVbobr ZgVo. VargwÕm Ago A{^H$V¥©Ëd

{Z_m©U Pmë`mMo H$m`Xm _mZVmo V|ìhm Ë`mg JaOoVyZ A{^H$V¥©Ëd {Z{_©VrMm H$ama åhUVmV. JaOoVyZ à{V{ZYrËd

{Z_m©U hmoÊ`mgmR>r nwT>rb AQ>tMr nyV©Vm hmoUo Amdí`H$ AgVo.

(1) àYmZmÀ`mdVrZo H$m © H$aÊ`mMr IamoIa Amdí`H$Vm {Z_m©U ìhmdr bmJVo.

(2) à{V{ZYrZo gX² mdZoZo H$m © Ho$bo Agmdo d Vo H$m © àYmZmÀ`m {hVmgmR>r Agmdo.

(3) H$m © H$aVmZm àYmZmer g§nH©$ gmYZo AeŠ` Agbo nm{hOo.

CXm. A Zo ~ bm _w§~B©dê$Z ZmJnyabm ^mOrnmë`mZo ^abobm Q´>H$ nmR>{dbm. ^mOrnmë`mZo ^abobm Q´>H$

àdmgmV AgVmZm AnKmV Pmbm. ^mOrnmbm hr Zmed§V dñVy Agë`mZo Q´>H$MmbH$mZo Vm~S>Vmo~ A bm Z

{dMmaVm ^mOrnmbm {dHy$Z Q>mH$bm. oWo Q´>H$ MmbH$mZo ^mOrnmë`mMo Ho$bobr {dH«$s A da ~§YZH$maH$ hmoVo

H$maU JaOoVyZ à{V{ZYrËd H$amamMr {Z{_©Vr Pmbr Ago _mZbo OmVo.

3. nwîQ>rH$aUmZo qH$dm Ho$boë`m H$m`m©g g§_Vr XodyZ à{V{ZYrËd {Z_m©U H$aUo (Agency by

Ratification) : O|ìhm EH$ ì`ŠVr Xwgè`m ì`ŠVrg _m{hVr Z XoVm qH$dm Ë`mMm AmXoe àmá Z hmoVmM Ë`m

Xwgè`m ì`ŠVrgmR>r EImXo H¥$Ë`/H$m © H$aVo d Z§Va Ë`m H$m`m©g Ë`mMr g§_Vr KoVo V|ìhm `m XmoÝhr ì`ŠVr_Ü o

nwï>rH$aUmZo à{V{Z{YËd H$amamMr {Z{_©Vr Pmë`mMo _mZbo OmVo. H$m`m©Mo nwï>rH$aU Ho$ë`mZ§Va qH$dm H$m`m©g Z§Va

g§_Vr {Xë`mZ§Va àYmZ à{V{ZYrZo Ho$boë`m H$m`m©Mr O~m~Xmar Q>miy eH$V Zmhr. CXm. A Zo ~ bm Z

H$i{dVmM Ë`mÀ`mgmR>r _w§~B©dê$Z _mo~mB©b \$moZ IaoXr H$ê$Z AmUbm. ~ hm _mo~mB©b \$moZ pñdH$mê$ eH$Vmo

qH$dm ZmH$mê$ eH$Vmo. ~ Zo A Zo AmUbobm _mo~mB©b \$moZMm pñdH$ma H$ê$Z A À`m ì`dhmamg _mÝ`Vm {Xë`mg

A hm ~ Mm à{V{ZYr ~ZVmo. Ë`m_wio A Zo Ho$boë`m _mo~mB©b \$moZ IaoXrÀ`m ì`dhmamg ~ O~m~Xma amhVmo.

4. H$m`ÚmVrb VaVyXr_wio {Z_m©U hmoUmao à{V{Z{YËd (Agency by Operation of Law) :

H$m§hrdoim H$m`ÚmVrb VaVyXr bmJy Pmë`m_wio à{V{ZYr H$amamMr {Z{_©Vr hmoVo. Aem àH$maMo à{V{Z{YËd ho

J¥{hV AgVo. H§$nZr H$m`ÚmZwgma O|ìhm H§$nZrMr ñWmnZm Ho$br OmVo V|ìhm H§$nZrMr ñWmnZm H$aUmao àdV©H$

ho A{^H$V} ~ZVmV d Ë`m§Zm H§$nZrMo A{^H$V} åhUyZ H$m © H$amdo bmJVo. VgoM ^maVr` ^m{JXmar H$m`Xm

1932 _Yrb H$b_ 18 d 19 à_mUo O|ìhm EImXm ^mJrXma ^mJrXmar g§ñWoÀ`m ì`dgm`mV g{H«$` ^mJ KoVmo

V|ìhm Vmo BVa ^mJrXmam§Mm à{V{ZYr ~ZVmo d Ë`mZo Ho$boë`m gd© H$m`Xoera ì`dhmam§Zm BVa gd© ^mJrXma ho àYmZ

åhUyZ O~m~Xma amhVmV. åhUyZ ^mJrXmar g§ñWoMr {Z{_©Vr hr H$m`ÚmVrb VaVyXrVyZ {Z_m©U hmoUmè`m à{V{ZYrËd

H$amamMo CÎm_ CXmhaU Amho.

(H$) à{V{ZYrËd H$amamMr g_már (Termination of Contract of Agency) :

à{V{ZYrËd H$amamMr g_már åhUOo àYmZ Am{U A{^H$Vm© `m§À`m_Ü o H$amamZo ApñVËdmV Ambobo

H$m`Xoera g§~§Y g§nwï>mV oUo hmo . n«{V{ZYrËdmÀ`m H$amamMr g_már nwT>rb nÕVrZo hmody eH$Vo.

52

à{V{ZYrËd H$amamÀ`m g_márÀ`m nÕVr

à{V{ZYrËd H$amamVrb ì`ŠVtÀ`m H¥$Vr_wio H$m`ÚmVrb VaVyXr_wio

nañnamVrb àYmZmZo à{V{ZYrMo à{V{ZYrZo

R>amdm_wio A{YH$ma H$mTy>Z à{V{ZYrËdmMm

KoVë`mg Ë`mJ Ho$ë`mg

à{V{ZYrËdmMm àYmZ qH$dm à{V{ZYr àYmZ H$amamMr {df`

H$mbmdYr g§në`m_wio `mn¡H$s EH$mMm {XdmiImoa dñVy Zï>

_¥Ë y Pmë`mg Pmë`mg Pmë`mg

àYmZ d à{V{ZYr H§$nZrMo à{V{ZYrËd H$amamMr

ho naH$s` eÌy {dgO©Z A§_b~OmdUr Pmë`mg

~Zë`mg Pmë`mg

(A) à{V{ZYrËd H$amamVrb ì`ŠVtÀ`m H¥$Vr_wio (By Act of Parties) : à{V{ZYr H$amamVrb

g§~§{YV ì`ŠVtÀ`m H¥$Vr_wio à{V{ZYrËd H$amamMr g_már Imbrbn¡H$s EH$m nÕVrZo hmoVo.

1.nañnamVrb R>amdm_wio (By Mutual Agreement) : àYmZ Am{U à{V{ZYr `m§Zr à{V{ZYrËdmMo

g§~§Y g_má H$aÊ`mgmR>r ñdoÀN>oZo nañnam§V à{V{ZYrËd H$ama g_márMm R>amd H$ê$Z Ë`mZwgma à{V{ZYrËdmMm

H$ama g§nwï>mV AmUy eH$VmV.

2. àYmZmZo n«{V{ZYrMo A{YH$ma H$mTy>Z KoVë`mg (By Revocation of Authority by Princi-

pal): àYmZ hm à{V{ZYrg Amnë`mdVrZo H$m`© H$aÊ`mMm A{YH$ma àXmZ H$arV AgVmo. Oa àYmZmZo

à{V{ZYrMo A{YH$ma H$mTy>Z KoVë`mg à{V{ZYrËdmÀ`m H$amamMr g_már hmoVo. _mÌ à{V{ZYrMo A{YH$ma H$mTy>Z

KoÊ`mnydu Imbrb AQ>tMr nyV©Vm hmoUo Amdí`H$ AgVo.

53

(1) à{V{ZYrËdmMo H$m © gwê$ hmoÊ`mnyduM à{V{ZYrMo A{YH$ma H$mTy>Z KoVm oVrb.

(2) à{V{ZYrËdmMo H$m © gwê$ Pmbo Agob Am{U Vo aÔ H$amd`mMo Agob Va àYmZmZo à{V{ZYrbm Am{U

Ì`ñW ì`ŠVtZm `m~m~V `mo½` gyMZm {Xë`m nm{hOoV.

(3) {d{eï> _wXVrMm à{V{ZYrËdmMm H$ama Agob Am{U Vr _wXV g§nÊ`mnydu H$ama aÔ H$amd`mMm Agob

Va à{V{ZYrg A{YH$ma aÔ H$aÊ`mMr gyMZm {Xbr nm{hOo. Aer gyMZm Z XoVm à{V{ZYrMo A{YH$ma H$mTy>Z

KoVë`mg Ë`m_wio A{^H$Ë`m©Mo Oo ZwH$gmZ hmoB©b Ë`mMr ^anmB© àYmZmZo Ho$br nm{hOo.

3. à{V{ZYrZo à{V{ZYrËdmMm Ë`mJ H$o$ë`mg (By Renunciation of agency by the agent) :

A{^H$Vm© Amnë`m àYmZmg mo½` boIr gyMZm XodyZ à{V{ZYrËdmMm H$ama g_má H$ê$ eH$Vmo. Oa à{V{ZYrËdmMm

H$ama {d{eï> _wXVrgmR>r Agob Am{U Vr _wXV g§nÊ`mnydu à{V{ZYrbm à{V{ZYrËd g§ndmd`Mo Agob Va

`m~m~V à{V{ZYrZo àYmZmg nyd©gyMZm {Xbr nm{hOo. VgoM _wXVnyd© à{V{ZYrËdmMm H$ama g§nwï>mV AmUë`m_wio

àYmZmMo Oo ZwH$gmZ hmoB©b Ë`mMr ^anmB© H$aÊ`mMr O~m~Xmar à{V{ZYrda AgVo. à{V{ZYr hm ñnï>nUo ì`ŠV

H$ê$Z qH$dm J¥{hV H¥$VrÛmao à{V{ZYrËdmMm Ë`mJ H$ê$Z à{V{ZYrËdmMm H$ama g_má H$ê$ eH$Vmo.

(~) H$m`ÚmVrb VaVyXr_wio à{V{ZYrËd H$amamMr g_már (By Operation of Law) :

Imbrb H$maUm_wio H$m`ÚmVrb VaVwXrZygma AmnmoAmn à{V{ZYrËd H$amamMr g_már hmoVo.

1. à{V{ZYrËdmMm H$mbmdYr g§në`mg : Ooìhm EImÚm {d{eï> H$mbmdYrgmR>r à{V{ZYrMr

{Z wŠVr Ho$br OmVo. Voìhm Vmo H$mbmdYr nyU© Pmbm H$s AmnmoAmn à{V{ZYrËdMm H$ama g_má hmoVmo.

2. àYmZ qH$dm à{V{Yr `mn¡H$s EH$mMm _¥Ë y Pmë`mg : àYmZ qH$dm à{V{ZYr `mn¡H$s EImXm

_¥Ë y nmdbm AWdm doS>m Pmbm H$s à{V{ZYrËdmMm H$ama AmnmoAmn g_má hmoVmo. na§Vw O|ìhm àYmZmMm _¥Ë y

hmoVmo AWdm Vmo doS>ga R>aVmo V|ìhm Ë`mÀ`m H$m`Xoera dmagm§Mo {hVg§~§Y gwa{jV R>odÊ`mMr g§nyU© O~m~Xmar

à{V{ZYrda AgVo.

3. àYmZ {XdmiImoa Pmë`mg : àYmZ {XdmiImoa åhUyZ Kmo{fV Pmë`mg à{V{ZYrMm H$ama g_má

hmoVmo. Aem n[apñWVrV à{V{ZYrZo Amnë`m àYmZmMo {hVg§~§Y gwa{jV R>odbo nm{hOoV. à{V{Z{YËd H$amamÀ`m

H$mbmdYrV à{V{ZYr {XdmiImoa Pmbm Varhr à{V{ZYrËdmMm H$ama g_má hmoVmo.

4. à{V{ZYrËdmÀ`m H$amamMr {df`dñVy Zï> Pmë`mg : à{V{ZYrËd H$amamMr {df`dñVy Zï>

Pmë`mg à{V{ZYrËdmMm H$ama g_má hmoVmo. CXm. A hm {d_m EO§Q> Amho. {d_m H§$nZrZo Ë`mg EH$m H§$nZrÀ`m

JmoS>mdyZMm {d_m CVa{dÊ`mg nmR>{dbo. na§Vw JmoS>mdyZMm {d_m CVa{dÊ`mnyduM Vo JmoS>mdyZ AmJrV OiyZ ^ñ_

Pmbo. åhUOoM à{V{ZYrËd H$amamMr {df`dñVy Zï> Pmbr `m_wio à{V{ZYrËdmÀ`m H$amamMr g_már hmoVo.

5. àYmZ d à{V{ZYr ho naH$s` eÌy ~Zë`mg : O|ìhm àYmZ Am{U à{V{ZYr ho doJdoJù`m Xoem§V

amhVmV V|ìhm Vo EH$_oH$m§Mo {_Ì AgVmV. na§Vw Oa `m XmoZ Xoem_Ü o wÕ gwê$ Pmbo Va Vo nañnam§Mo eÌy ~ZVmV.

54

Ë`m_wio Ë`m§À`mVrb à{V{ZYrËdmMm H$ama g_má hmoVmo. wÕ Mmby Agon ªV n«{V{ZYrËdmMm H$ama hm ñW{JV

hmoVmo dm aÔ hmoVmo.

6. H§$nZrMo {dgO©Z Pmë`mg : O|ìhm EImXr H§$nZr hr àYmZ qH$dm à{V{ZYr åhUyZ H$m`© H$arV

AgVo. Aem H§$nZrMo O|ìhm {dgO©Z hmoVo V|ìhm AmnmoAmn à{V{ZYrËdmÀ`m H$amamMr g_már hmoVo.

7. à{V{ZYrËdmÀ`m H$amamMr A§_b~OdUr Pmë`mg : àYmZ Am{U à{V{ZYr m§Zr à{V{ZYrËdmÀ`m

H$amamà_mUo nañnam~m~VÀ`m dMZm§Mr nyV©Vm Ho$br åhUOo à{V{Z{YËd H$amamMr g_már hmoVo.

2.2.10 A{^H$Vm©/à{V{ZYr Am{U àYmZ `m§Mo A{YH$ma Am{U H$V©ì o : (Rights and Duties of Agent and Principal) :

(A) A{^H$Vm©/à{V{ZYrMo A{YH$ma (Roghts of an Agent) :

à{V{ZYrg Amnë`m àYmZm{déÕ nwT>rb A{YH$ma àmá hmoVmo.

n«{V{ZYrMo A{YH$ma

a¸$_ AS>dyZ _mo~Xbm _mbmdarb H$m`Xoera H$m`©- ZwH$gmZ^anmB© àdmgmVrb

R>odÊ`mMm àmá Vm~oh¸$ dm{h_wio Pmboë`m _mJÊ`mMm _mb

A{YH$ma H$aÊ`mMm dmnaÊ`mMm ZwH$gmZrMr ^anmB© A{YH$ma AS>{dÊ`mMm

A{YH$ma A{YH$ma _mJUr H$aÊ`mMm A{YH$ma

A{YH$ma

1. a¸$_ AS>dyZ R>odÊ`mMm A{YH$ma : àYmZmÀ`mdVrZo Ë`mÀ`m ì`dhmamVrb {d{dY ~m~rda aH$_m

pñdH$maÊ`mMm A{YH$ma à{V{ZYrg AgVmo. Aem àmá Pmboë`m aH$_m àYmZmH$Sy>Z Ë`mÀ`m H$m`m©Mm _mo~Xbm,

Ë`mZo ñdV: Ho$bobm IM© Am{U àYmZmg AJmD$ {Xboë`m aH$_m àmá hmoB©n ªV àYmZmMr O_m a¸$_ AS>dyZ

R>odÊ`mMm A{YH$ma AgVmo.

2. _mo~Xbm àmá H$aÊ`mMm A{YH$ma : à{V{ZYrg à{V{ZYrËdmÀ`m H$amamZwgma {ZpíMV Ho$bobm

Ë`mÀ`m H$m`m©Mm _mo~Xbm _mJUr H$aÊ`mMm h¸$ AgVmo. à{V{ZYrg Ë`mMo H$m © nyU© Ho$ë`mZ§Va Vm~S>Vmo~

_mo~Xbm {_imbm nm{hOo. H$amamV _mo~Xbm {ZpíMV R>abm Zgob Va à{V{ZYr àYmZmH$Sy>Z `mo½` _mo~Xbm

_mJUr H$ê$ eH$Vmo. VgoM à{V{ZYrZo Amnë`m H$m`m©V {ZîH$miOrnUm XmI{dV Agob qH$dm J¡adV©Z H$arV

Agob Va OodT>o H$m © Ë`mZo MyH$sMo Ho$bo Agob Ë`m H$m`m©Mm _mo~Xbm Ë`mg _mJUr H$aVm oUma Zmhr.

3. _mbmdarb Vm~oh¸$ dmnaÊ`mMm A{YH$ma : Oa H$amamV doJim C„oI Zgob Va à{V{ZYr hm

Ë`mÀ`m àYmZmH$Sy>Z oUo Agbobo H${_eZ, _mo~Xbm, Ho$bobm IM© d A°S>ìhmÝg dgyb hmoB©n ªV Ë`mÀ`m

55

Vmã`mV n«YmZmÀ`m Agboë`m MbdñVy, H$mJXnÌo Am{U AMb_mb_Îmm AS>dyZ R>odÊ`mMm A{YH$ma AgVmo

`mbmM _mbmdarb Vm~oh¸$ Ago åhUVmV.

4. H$m`Xoera H$m ©dmhr_wio Pmboë`m ZwH$gmZrMr ânmB© _mJÊ`mMm A{YH$ma : à{V{ZYrËdmMo

H$m © H$arV AgVmZm à{V{ZYrg H$m`Xoera H$m ©dmhrg gm_moao Omdo bmJVo. Ë`mgmR>r Ë`mbm ñdV: H$mhr IM©hr

H$amdm bmJVmo. V|ìhm Agm Pmbobm gZXera IM© àYmZmH$Sy>Z dgyb H$aÊ`mMm A{YH$ma AgVmo. VgoM

H$m`Xoera H$m`©dmhr_wio H$mhr ZwH$gmZ ghZ H$amdo bmJbo Va Ë`m ZwH$gmZrMr ânmB© _mJUr H$aÊ`mMm

A{YH$ma AgVmo.

5. ZwH$gmZânmB© _mJÊ`mMm h¸$ : Oa àYmZmÀ`m {ZîH$miOrnUm_wio qH$dm Vm§{ÌH$ H$m¡eë`mÀ`m

A^mdm_wio à{V{ZYrbm H$mhr BOm Pmbr AWdm ZwH$gmZ ghZ H$amdo bmJV Agob Va à{V{ZYr Aem Pmboë`m

ZwH$gmZrMr ânmB© H$aÊ`mgmR>r a¸$_ àYmZmH$Sy>Z _mJUr H$ê$ eH$Vmo.

6. àdmgmVrb _mb AS>{dÊ`mMm h¸$ : à{V{ZYrZo àYmZmH$[aVm ñdV:À`m n¡emVyZ _mbmMr IaoXr

Ho$br Agob Va Vmo Ë`m n¡emMr dgybr H$aÊ`mgmR>r àdmgmV Agboë`m àYmZmÀ`m dñVy AS>dyZ Amnë`m

Vmã`mV Kody eH$Vmo. VgoM Ë`mZo àYmZmÀ`mdVrZo IaoXr Ho$boë`m _mbmMr qH$_V XoÊ`mMr h_r KoVbr Agob

Va _mbmMr qH$_V {Xbr OmÊ`mgmR>r àYmZmH$S>o nmR>{dÊ`mV Ambobm _mb àdmgmV AS>dyZ Amnë`m Vmã`mV

Kody eH$Vmo.

(~) A{^H$Vm©/à{V{ZYrMr H$V©ì o (Duties of an Agent) :

à{V{ZYr hm àYmZÀ`mdVrZo Zoh_r H$m © H$arV AgVmo. Ë`m_wio `m à{V{ZYrg àYmZmàVr nwT>rb H$V©ì o

nma nmS>mdr bmJVmV.

à{V{ZYrMr H$V©ìò

àYmZmÀ`m à{V{ZYrËd H$m`m©gmR>r `mo½` {heo~ Amdí`H$VoZwgma ñdV:À`m

AmXoemà_mUo `mo½` H$m¡eë` d gmXa H$aUo àYmZmer g§nH©$ ZmdmZo ì`dhma

H$m © H$aUo n[al_ m§Mm dmna H$aUo gmYUo Z H$aUo

àYmZmÀ`mdVrZo àYmZmMo {hVg§~§Y n«YmZmÀ m ì dgm mMr àYmZmÀ`m A{YH$mamMo

àmá Pmboë`m a¸$_m gwa{jV àmá _m{hVr {hVg§~§Ymg YmoH$m àXmZ Z

Ë`mg naV H$aUo R>odUo Jwá R>odUo Z nmohM{dUo H$aUo

56

1. àYmZmÀ`m AmXoemà_mUo H$m © H$aUo : àË oH$ à{V{ZYrZo àYmZmZo KmbyZ {Xboë`m A{YH$ma_`m©XoV

amhÿZ H$m © H$aUo ho _yb yV H$V©ì` _mZbo OmVo. VgoM ho H$m © H$aVmZm àYmZmMo doimodoir _mJ©Xe©Z KoUoXoIrb

Amdí`H$ AgVo. `mMmM AW© à{V{ZYrZo àYmZmÀ`m AmXoemZwgma H$m © Ho$bo nm{hOo. àYmZmH$Sy>Z à{V{ZYrg

ñnï> AmXoe ZgVrb Va Ë`mZo ì`mnmar àWoZwgma H$m © Ho$bo nm{hOo. Oa à{V{ZYr àYmZmÀ`m AmXoem§Mo C„§KZ

H$arV Agob Va Ë`mgmR>r Vmo àYmZmg O~m~Xma amhVmo.

2. à{V{ZYrËdmMo H$m`© H$aVmZm `mo½` H$m¡eë` d n[al_mMm dmna H$aUo : à{V{ZYrZo

à{V{ZYrËdmMo H$m © H$aVmZm `mo½` H$m¡eë` d n[al_ `m§Mm dmna Ho$bm nm{hOo. à{V{ZYr Mmb{dV Agboë`m

ì`dgm`mgmaIm ì`dgm` AÝ` ì`ŠVr `m OodT>çm H$m¡eë`mZo Mmb{dVmV VodT>çmM VmH$VrZo Am{U H$m¡eë`mMm

dmna H$ê$Z àYmZmMm ì`dgm` Mmb{dbm nm{hOo. Oa ì`dgm` Mmb{dVmZm à{V{ZYrMo H$mhr H$gya Ho$br d

Ë`m_wio àYmZmMo ZwH$gmZ Pmbo Va Ë`mZo Aem ZwH$gmZmMr anmB© Ho$br nm{hOo. à{V{ZYrÀ`m {ZîH$miOrnUm_wio

àYmZmÀ`m ì`dgm`mMo OodT>o ZwH$gmZ Pmbo Agob VodT>rM ^anmB© H$aUo ho à{V{ZYrMo H$V©ì` _mZbo OmVo.

3. `mo½`doir {heo~ gmXa H$aUo : à{V{ZYrZo à{V{ZYrËdmÀ`m g§nyU© ì`dhmam§Mm {~ZMyH$ {heo~

R>odbm nm{hOo. VgoM àYmZmZo _mJUr H$aVmjUr Vo {heo~ VmËH$mi gmXa Ho$bo nm{hOoV. à{V{ZYrZo Zoh_r

ñdV:Mo d¡ {ŠVH$ ì`dhma Am{U à{V{ZYrËdmMo ì`dhma `m§Mo {heo~ ñdV§ÌnUo R>odbo nm{hOoV.

4. àYmZmer g§nH©$ gmYUo : à{V{ZYrZo Zoh_r Amnë`m àYmZmer MMm© H$ê$Z Amnbo H$m © Ho$bo

nm{hOo. {deofV: O|ìhm Ooìhm AS>MUrMo àg§J oVrb Ë`m Ë`mdoir àYmZmMm g„m KodyZM H$m © Ho$bo nm{hOo.

àYmZmÀ`m g§_Vr{edm` à{V{ZYrg àYmZmMm ì`dgm` H$aVm oV Zmhr. àYmZmÀ`m g§_Vr{edm` ì`dgm`

Ho$bm Va Ë`mg à{V{ZYr d¡ {ŠVH$[aË`m O~m~Xma Yabm OmVmo. àË oH$doir àYmZmer g„m_gbV H$ê$ZM

à{V{ZYrZo H$m © H$amdo Aer Anojm AgVo. na§Vw AmUr~mUrÀ`m n[apñWVrV àYmZmer g§nH©$ gmYUo eŠ` Zgob

Va gX²gX²{ddoH$ ~wÕrMm dmna H$ê$Z à{V{ZYrZo H$m`© Ho$bo nm{hOo.

5. à{V{ZYrZo ñdV:À`m ZmdmZo ì`dhma H$ê$ Z o : à{V{ZYrËd H$amamà_mUo gd© H$m }hr àYmZmÀ`m

ZmdmZoM H$aUo ho à{V{ZYrMo AmÚH$V©ì` _mZbo OmVo. Oa à{V{ZYr hm àYmZmÀ`m g§_Vr{edm` ñdV:À`m

ZmdmZo ì`dgm`Vrb ì`dhma H$arV Agob Va Aem ì`dhmam§Zm Vmo d¡ {ŠVH$[aË`m O~m~Xma amhVmo. VgoM Aem

ì`dhmamVyZ ZwH$gmZ Pmbo Va Ë`m ZwH$gmZrMr ^anmB© Ho$br nm{hOo d Aem ì`dhmamVyZ Z\$m Pmbm Agob Va

àYmZ Agm Z\$m dgyb H$ê$ eH$Vmo.

6. àYmZmÀ`mdVrZo àmá a¸$_m naV H$aUo : àYmZmgmR>r H$m`© H$aVmZm Ë`À`m ì`dgm`mVrb

ì`dhmamnmgyZ àmá hmoUmè`m gd© aH$_m àYmZmg XoUo ho à{V{YrMo gdm©V _hÎdmMo H$V©ì` _mZbo OmVo. AWm©V

Aem àmá aH$_oVyZ ñdV:Mm _mo~Xbm, ì`dgm` Mmb{dÊ`mgmR>r Ho$bobm IM© Am{U àYmZmg AJmD$ {Xboë`m

aH$_m `m§Mr H$nmV H$ê$Z Kody eH$Vmo.

7. àYmZmMo {hVg§~§Y gwa{jV R>odUo : àYmZmMm _¥Ë`y Pmë`mg qH$dm Vmo doS>ga Pmbm Va

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n«{V{ZYrËdmMm H$ama g_má hmoVmo. VarXoIrb àYmZmZo à{V{ZYrda {dídmg Xe©{dbobm AgVmo åhUyZ à{V{ZYrZo

àYmZmÀ`m _mb_ÎmoMo d àYmZmÀ`m H$m`Xoera dmagm§Mo {hVg§~§Y gwa{jV R>odUo _hÎdmMo H$V©ì` _mZbo OmVo.

8. àYmZmÀ`m ì`dgm`mMr àmßV _m{hVr Jwá R>odUo : à{V{ZYrËdmÀ`m H$amamZwgma àYmZmÀ`m

ì`dgm`mMr g{dñVa _m{hVr à{V{ZYrg àmá hmoV AgVo. Aem àmá _m{hVr~m~V JwáVm ~miJUo Amdí`H$

AgVo. Aer _m{hVr BVam§Zm {Xë`m_wio àYmZmMo ZwH$gmZ hmoUma Agob Va Aem ZwH$gmZrg à{V{ZYr O~m~Xma

Yabm OmVmo.

9. n«YmZmÀ`m {hVg§~§Ymg YmoH$m Z nmohM{dUo : à{V{ZYrZo Zoh_r àYmZmÀ`m {hVg§~§Ym§Zm àYmÝ`

{Xbo nm{hOo. O|ìhm à{V{ZYrMo d¡ {ŠVH$ {hVg§~§Y Am{U àYmZmMo {hVg§~§Y `mV {ddmX {Z_m©U hmoVmo V|ìhm

Ë`mZo àYmZmMo {hVg§§Y gwa{jV R>odÊ`mg àmYmÝ` {Xbo nm{hOo. AÝ`Wm àYmZ H$ama aÔ H$ê$ eH$Vmo.

10. àYmZmÀ`m g§_Vr{edm` A{YH$mam§Mo àXmZ Z H$aUo : n«{V{ZYrZo Ë`mg gmon{dbobo H$m © ñdV:

H$amd`Mo AgVo. Ë`m H$m`m©Mr O~m~Xmar BVam§da gmondyZ MmbUma Zmhr. åhUOoM àYmZmÀ`m g§_Vr{edm`

à{V{ZYrZo Amnbo A{YH$ma Xwgè`mg àXmZ H$ê$ Z o AÝ`Wm Vmo d¡ {ŠVH$ O~m~Xma amhrb.

(H$) àYmZmMo A{YH$ma (Rights of Principal) :

à{V{ZYrÀ`m H$V©ì`mMm {dMma H$aVm Ago {XgyZ òVo H$s à{V{ZYrMr H$V©ìò hr àYmZmMo A{YH$ma

hmoVmV. åhUyZ àYmZmg Amnë`m à{V{ZYràVr nwT>rb A{YH$ma àmá hmoVmV.

àYmZmMo A{YH$ma

ZwH$gmZânmB© Jwá bm^ H$m`© H$aÊ`mg§~§Yr {heo~ _mJUr

H$ê$Z KoUo dgyb H$aUo gyMZm XoUo H$aUo

ì`dhmamVrb àmá A{YH$ma àXmZmg H$ama^§JmgmR>r

aH$_m§Mr _mJUr H$aUo g§_Vr XoUo H$m`Xoera H$m ©dmhr H$aUo

1. ZwH$gmZânmB© H$ê$Z KoUo : à{V{ZYr Amnë`m H$m`m©V {ZîH$miOrnUm Xe©{dV Agob qH$dm

n[al_nyd©H$ H$m © H$arV Zgob qH$dm àYmZmÀ`m AmXoem§Mo C„§KZ H$arV Agob qH$dm ì`mnmar ê$T>rna§nam

_mo{S>V Agob Am{U Ë`m_wio àYmZmMo ZwH$gmZ hmoV Agob Va àYmZ Aem ZwH$gmZrMr ânmB© à{V{ZYrH$Sy>Z

H$ê$Z Kody eH$Vmo.

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2. à{V{ZYrH$Sy>Z Jwá bm^ dgyb H$aUo : àYmZmÀ`m g§_Vr{edm` àYmZmÀ`m ì`dhmamVyZ AZ{YH¥$V

Jwá bm^ à{V{ZYr {_i{dV Agob Va Aem Jwá bm^m§Mr dgybr àYmZmg H$aÊ`mMm A{YH$ma AgVmo. VgoM

{dídg^§Jm~m~V à{V{ZYrg O~m~Xma Yê$Z ì`dhmam§Mo H${_eZ aÔ H$ê$ eH$Vmo VgoM Ì`ñW ì`ŠVrer

à{V{ZYrZo Ho$bobo H$ama aÔ H$ê$ eH$Vmo.

3. à{V{ZYrg H$m`© H$aÊ`mg§~§Yr gyMZm XoÊ`mMm A{YH$ma : àYmZ à{V{ZYrbm Ë`mÀ`m

ì`dgm`mVrb ì`dhma H$aVmZm Amdí`H$ Ë`m gyMZm XoÊ`mMm A{YH$ma AgVmo. Ë`mÀ`m gwMZoZwgma à{V{ZYrZo

H$m © H$aUo ~§YZH$maH$ AgVo.

4. à{V{ZYrH$Sy>Z {heo~ _mJÊ`mMm A{YH$ma : à{V{ZYrZo àYmZmÀ`m dVrZo Ho$boë`m ì`dhmam§Mo

gd© {hemo~ ì`dpñWV R>odUo Am{U àYmZmZo _mJVmjUr g§nyU© ì`dhmam§Mo {heo~ gmXa H$aUo ~§YZH$maH$ AgVo.

5. A{^H$V¥©ËdmÀ`m ì`dhmamVyZ àmá Pmboë`m a¸$_m§Mr _mJUr H$aUoMm h¸$ : àYmZmg

A{^H$Ë`m©Zo Ë`mÀ`m ì`dhmamV àYmZmÀ`mdVrZo Á`m aH$_m pñdH$maboë`m AgVmV Aem àmá Pmboë`m

aH$_m§Mr _mJUr H$aÊ`mMm A{YH$ma AgVmo.

6. A{YH$ma àXmZmg g§_Vr XoÊ`mMm A{YH$ma : à{V{ZYrZo àYmZmg Ho$boë`m {dZ§VrZwgma Ë`mÀ`m

A{YH$mam§Mo Xwgè`m ì`ŠVrg àXmZ H$aÊ`mg g§_Vr XoÊ`mMm A{YH$ma AgVmo.

7. H$ama §JmgmR>r H$m`Xoera H$m ©dmhr H$aÊ`mMm A{YH$ma : à{V{ZYr àYmZmÀ`m ì`dgm`mVrb

ì`dhma H$aVmZm A{^H$V¥©ËdmÀ`m H$amamMm §J H$arV Agob Va Ë`mÀ`mda H$m`Xoera H$m ©dmhr H$aÊ`mMm

A{YH$ma AgVmo.

(S>) àYmZmMr H$V©ì o (Duties of Principal) :

à{V{ZYrMo A{YH$ma åhUOo àYmZmMr H$V©dò AgVmV. åhUyZ àYmZmMr à{V{ZYrÀ`m àVr H$V©ìò

nwT>rbà_mUo AmhoV.

àYmZmMr A{YH$ma

à{V{ZYrg Ë`mÀ`m à{V{ZYrg à{V{ZYrZo à{V{ZYrg `mo½` Cnà{V{ZYr Zo_UyH$sg

H$m`m©Mm ZwH$gmZânmB© Ho$bobm IM© gmo`r gdbVrMm nadmZJr

_mo~XbmXoUo XoUo naV H$aUo bm^ CnbãY H$aUo XoUo

1. à{V{ZYrg Ë`mÀ`m H$m`m©Mm _mo~Xbm XoUo : à{V{ZYrMo à{V{ZYrËdmÀ`m H$amamZwgma Ho$boë`m

H$m`m©Mm _mo~Xbm Am{U H${_eZ XoUo ho àYmZmMo à_wI H$V©ì` _mZbo OmVo.

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2. à{V{ZYrg ZwH$gmZ^anmB© XoUo : à{V{ZYrZo àYmZmH$[aVm gX²gX²{ddoH$ ~wÕrZo EImXo H$m © Ho$bo

Agob Am{U Ë`m_wio Ë`mbm ZwH$gmZ ghZ H$amdo bmJbo Va à{V{ZYrÀ`m Pmboë`m ZwH$gmZrMr ^anmB© àYmZmZoHo$br nm{hOo.

3. à{V{ZYrZo Ho$bobm IM© naV H$aUo : à{V{ZYrZo àYmZmÀ`m dVrZo àYmZmMm ì`dgm` H$aVmZmñdV: H$mhr IM© Ho$bm Agob Am{U Vmo IM© `mo½` H$maUmgmR>r Ho$bm Jobm Agob Va n«YmZmZo Agm IM©à{V{ZYrg naV H$aUo ~§YZH$maH$ AgVo.

4. à{V{ZYrg `mo½` gmo r gdbVtMm bm^ CnbãY H$ê$Z XoUo : àYmZmZo à{V{ZYrËdmÀ`mH$amamZwgma à{V{ZYrg ì`dgm` H$aÊ`mgmR>r `mo½` Aem gmo r Am{U gdbVr CnbãY H$ê$Z {Xë`m nm{hOoV.Oa Aem gmo r gdbVr Z {Xë`mZo à{V{ZYrbm Amnbo H$m © ì`dpñWV H$aVm Ambo Zmhr qH$dm ZwH$gmZ ghZH$amdo bmJbo Va Ë`mg àYmZ O~m~Xma Yabm OmVmo.

5. Cnà{V{ZYr Zo_UyH$sg _mÝ`Vm XoUo : à{V{ZYrËdmÀ`m H$m`m©gmR>r Cnà{V{ZYrMr _XV KoUoJaOoMo Agob Va àYmZmZo Cnà{V{ZYr Zo_UyH$ H$aÊ`mg g§_Vr XoÊ`mMo H$V©ì` nma nmS>mdo bmJVo.

2.3 g§H$ënZm Am{U gmam§e :

1. g§H$ënZm :

1. {Zjon - EH$m {d{eï> CÔoemZo Amnë`m dñVy§Mm Vm~m Xwgè`m ì`ŠVrg gmon{dUo `mg {Zjon AgoåhUVmV.

2. {Zjon {df` dñVy - {ZjonmÀ`m H$amamgmR>r {df`dñVy hr H$moUVrhr Mb dñVy Agy eH$Vo.{ZjonmÀ`m CÔoemà_mUo Aem dñVyda à{H«$`m Ho$br Omdy eH$Vo, dñVyMo ñdê$n ~Xbbo OmD$ eH$Vo qH$dm dñVy_yi ñdê$nmV naV Ho$ë`m OmD$ eH$VmV.

3. {ZjonXmVm - dñVy§Mo àXmZ (dñVy§Mm Vm~m) XoUmè`m ì`ŠVrg {ZjonXmVm Ago åhUVmV.

4. {ZjonJ¥{hVm - Á`m ì`ŠVrg dñVyMo àXmZ Ho$bo OmVo Ë`m ì`ŠVrg {ZjonJ¥{hVm (Bailee)

åhUVmV.

5. J«hUm{YH$ma - Right of Lien - dñVy Amnë`m Vmã`mV R>odÊ`mMm A{YH$ma Amnë`m H$m`XoeraH$Om©Mr naV\o$S> hmoB©n ªV qH$dm Amnë`m A{YH$mam§Mr nyV©Vm hmoB©n ªV H$O©XmamÀ`m dñVy Amnë`m Vmã`mVR>odÊ`mMm A{YH$ma hmo .

6. VmaU - Pledge - H$Om©À`m gwa{jVVogmR>r qH$dm dMZmÀ`m nyV©VogmR>r dñVy§Mm {Zjon H$aUo `mgVmaU åhUVmV.

7. VmaU dñVy - Pledged goods - Á`m dñVy VmaU J¥{hË`mH$S>o (gmdH$mamH$S>o) ñdoÀN>oZo à{V y{V(Security) åhUyZ R>odë`m OmVmV Ë`m§Zm VmaU dñVy Ago åhUVmV.

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8. VmaUXmVm - Pawnor - Amnë`m dñVy§Mo VmaU H$aUmè`m ì`ŠVrg VmaUXmVm Ago åhUVmV.

9. VmaUJ¥{hVm - Pawnee or pledgee - Á`m ì`ŠVrH$S>o dñVy `m VmaU åhUyZ R>odë`m OmVmV Ë`m

ì`ŠVrg VmaUJ¥{hVm Ago åhUVmV.

10. A{^H$Vm©/à{V{ZYr Agent - Á`m ì`ŠVrMr {Z wŠVr Xwgè`m ì`ŠVrÀ`m dVrZo H$m © H$aÊ`mgmR>r

qH$dm {VèhmB©V ì`ŠVr~amo~a ì`dhma H$aÊ`mgmR>r Ho$br OmVo Ë`mg A{^H$Vm© Ago åhUVmV.

11. àYmZ/à_wI - Principal - {OÀ`m dVrZo H$m © H$aÊ`mgmR>r qH$dm {VèhmB©V ì`ŠVr~amo~a

Amnë`mdVrZo ì`dhma H$aÊ`mgmR>r A{^H$Ë`m©Mr {Z wŠVr H$aUmè`m ì`ŠVrg àYmZ/à_wI åhUVmV.

12. CnA{^H$Vm© - Sub.Agent - à{V{ZYrÀ`m ì`dgm`mV _yi A{^H$Ë`m©Zo Zo_boë`m d Ë`mÀ`m

{Z §ÌUmImbr H$m © H$aUmè`m ì`ŠVrg CnA{^H$Vm© Ago åhUVmV.

2. gmam§e :

^maVr` H$ama H$m`ÚmÀ`m H$b_ 124 Vo 238 _Ü o {deof H$amam§Mr _ybVÎdo {Xbobr AmhoV. `m§Zm {deofàH$maMo H$ama Ago åhUVmV. Aem H$amam§Mr {Z{_©Vr, nyV©Vm Am{U g_márgmR>r gd©gmYmaU H$amamMo {Z`_ d_ybVÎdo bmJy hmoV ZmhrV. Ë`m_wio ho H$ama gd©gmYmaU gm_mÝ` H$amamnmgyZ doJio Ho$bo AmhoV d `m H$amam§À`m{Z{_©Vr, nyV©Vm Am{U g_már~m~V XoIrb ñdV§Ì {Z`_ Ho$bo AmhoV. `m_Ü o ZwH$gmZ^anmB©Mo, h_rMo, {ZjonmMo,VmaUmMo Am{U A{^H$V¥©ËdmÀ`m H$amam§Mm g_mdoe hmoVmo. Amnë`m Aä`mgmgmR>r \$ŠV {Zjon, VmaUmMo H$amaAm{U A{^H$V¥©ËdmMm {deof H$amamMm g_mdoe Ho$bm Amho.

{Zjon Am{U VmaUmMo H$ama ho {deof H$ama AmhoV. ^maVr` H$ama H$m`Xm H$b_ 148 Vo 181 H$b_m_Ü o{Zjon Am{U VmaUmÀ`m H$amamg§~§Yr VaVyXr Ho$ë`m AmhoV. `mV {Zjon åhUOo H$m`, {ZjonmMm H$ama H$gmApñVËdmV `oVmo, {ZjonmÀ`m H$amamV nj {H$Vr AgVmV Am{U `m {ZjonXmVm Am{U {ZjonJ¥{hVm `m§Monañnam~m~V A{YH$ma Am{U H$V©ì o H$moUVr AmhoV `mMr _m{hVr {Xbr Amho. VgoM VmaU H$amam_Ü o VmaUåhUOo H$m`, VmaUmMm H$ama H$gm ApñVËdmV oVmo. VmaU H$amamgmR>r Amdí`H$ AgUmè`m XmoZ njm_Ü oVmaUXmVm H$moUmg åhUVmV, VmaUJ¥{hVm H$moU AgVmo Am{U Aem VmaUXmVm d VmaUJ¥{hVmMo A{YH$ma dH$V©ì o {dfX Ho$br AmhoV.

_m{hVr V§ÌkmZmÀ`m `wJmV H$moUË`mhr ì`ŠVrbm ñdV:Mr gd© H$m`©o ñdV: H$aUo AeŠ` AgVo.ñdV:À`m ì`dgm`mVrb ñdV:Mr H$mhr H$m } H$aÊ`mgmR>r Xwgè`m ì`ŠVrMr _XV ¿`mdr bmJVo. ì`dgm`mVrb~arMer H$m_o BVamH$Sy>Z H$ê$Z ¿`mdr bmJVmV. Ago ì`dgm{`H$ Am{U Ë`m§Zm _XV H$aUmao à{V{ZYr`m§À`mVrb ì`dgm{`H$ g§~§Ym§Zm H$m`XoeranUm àmá H$ê$Z XoÊ`mgmR>r H$ama H$m`ÚmÀ`m H$b_ 182 Vo 238_Ü o à{V{ZYrËdmÀ`m H$amamg§~§Yr VaVyXr Ho$ë`m AmhoV. `m_Ü o à{V{ZYrËdmMm H$ama H$gm ApñVËdmV oVmo,à{V{ZYr H$amamMr g_már H$moUH$moUË`m nÕVrZo hmoVo Am{U A§{V_Vm n«{V{ZYr Am{U àYmZ `m§Mo EH$_oH$màVr

AgUmao h¸$ Am{U H$V©ì o H$moUVr AmhoV `mMr _m{hVr {Xbr Amho.

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2.4 ñd §AÜ``ZmgmR>r àíZ :

1. {ZjonmMm H$ama åhUOo H$m`? Ë`mÀ`m Amdí`H$ AQ>r gm§Jm.

2. {ZjonXmË`mMo A{YH$ma Am{U H$V©ì o ñnï> H$am.

3. {ZjonJ¥{hË`mMr {d{dY H$V©ì`o gm§Jm.

4. {ZjonJ¥{hË`mMo A{YH$ma gm§Jm.

5. VmaUmMm H$ama åhUOo H$m`? VmaU H$amamMr d¡{eï>ço ñnï> H$am.

6. {ZjonmMm H$ama Am{U VmaUmMm H$ama `mVrb \$aH$ ñnîQ> H$am.

7. VmaUXmVm Ë`mMo A{YH$ma Am{U H$V©ì o gm§Jm.

8. A{^H$V¥©Ëd g§H$ënZoMm AW© gm§JyZ {VÀ`m {Z{_©VrMo _mJ© gm§Jm.

9. à{V{ZYrËd H$ama g_márÀ`m {d{dY nÕVr ñnï> H$am.

10. à{V{ZYrMr àYmZmàVr AgUmao A{YH$ma {deX H$am.

11. àYmZmMo à{V{ZYr àVr AgUmao A{YH$ma Am{U H$V©ì o ñnï> H$am.

Q>rnm {bhm.

1. à{V{ZYr H$amamÀ`m Amdí`H$ AQ>r

2. {ZjonJ¥{hË`mMr H$V©ì o

3. à{V{ZYrÀ`m O~m~Xmè`m

4. J¥{hVR>amdmZo A{^H$V¥©Ëd H$amamMr {Z{_©Vr.

2.5 A{YH$ dmMZmgmR>r g§X © J«§W :

1. S. S. Gulshan, - Mercantile Law, Excel Book, New Delhi.

2. N. D. Kapoor - Business Law, Sultanchand & Sons, New Delhi.

3. Prof. S. N. Kulkarni - Laws Regulating Business

Diamond Publication, Pune.

4. Dr. Manmohan Prasad - Principles of Business Law and Management

Himalaya Publishing House.

5. ~r. S>r. Omoer - ì`mnma{df`H$ Am{U Am¡Úmo{JH$ H$m`Xo

AZ_mob àH$meZ, nwUo.

6. http/wwwanswers.com/topic/contracts-legal.

7. www.expertlaw.com.Expert law library.

ªªª

62



OwÝ`m nwñVH$mVrc KQ>H$-8 Z{dZ Aä`mgH«$_mà_mUo KQ>H$-4 _Yrc CnKQ>H$

KQ>H$ H«$. 4

~m¡{ÕH$ g§nXm h¸$(Intellectual Property Rights)

1. ì`mnmar {MÝh (Trade marks)

2. {deof h¸$ (Patents)

3. _wÐZ h¸$ (Copyrights)

4. aMZoMr Zm|XUr (Registration of Designs)

(\$ŠV g§H$ënZm§Mm Aä`mg)

C{Ôï>o :

1. ~m¡ÕrH$ g§nXm h¸$mer g§~§{YV _wb yV g§H$ënZm§Mo AmH$bZ hmoUo.

2. ~m¡ÕrH$ g§nXm h¸$m{df`rÀ`m H$m`Úm~m~V Om{Udm {Z_m©U H$aUo.

àñVmdZm :

~m¡ÕrH$ g§nXm h¸$ ho _mZdr _ZmÀ`m {Z{_©V JmoîQ>rMo H$m`Xo{ea h¸$ hmoV. ~m¡ÕrH$ g§nXm nwT>rb Jmoï>tMm

{ZX}e H$aVo.

emoY, Am¡Úmo{JH$ CËnm{XV dñVyMr aMZm, gm{hË`rH$ d H$bmË_H$ H¥$Vr, à{VHo$ BË`mXr Á`m§Mm ì`mnma-

ì`dgm`mV dmna Ho$bm OmVmo.

~m¡ÕrH$ g§nXm hr g§km H$m`ÚmMo gd©gmYmaU joÌ {ZX}{eV H$aVo. `m_Ü o ì`mnmar {MÝh (Trademark),

{deof h¸$ (Patents), _wÐZ h¸$ (Copyrights), aMZm (Designs) d g§~§{YV h¸$m§Mm g_mdoe hmoVmo.

~m¡ÕrH$ g§nXo~m~VMm H$m`Xm hm _mZ{gH$ qH$dm g¥OZmË_H$ l_mVyZ {Z_m©U Pmboë`m g§nÎmrMm dmna d

{d{Z`moJ {Z §{ÌV H$aVmo. hm H$m`Xm H$ënZm, emoY, {MÝho BË`mXr ñdê$nmÀ`m AÑí` g§nÎmrMo g§ajU H$aVmo.

~m¡ÕrH$ g§nXm hr XmoZ àH$maÀ`m àdJm©V {d^mJVm oVo -

1) Am¡Úmo{JH$ g§nÎmr : `m_Ü`o emoY, {deof h¸$, ì`mnmar {MÝho, Am¡Úmo{JH$ aMZm, ñÌmoVm§Mo

^m¡Jmo{bH$ _mJ© BË`mXtMm g_mdoe hmoVmo.

63

2) _wÐZ h¸$ : `m_Ü o gm{hpË`H$ Am{U H$bmË_H$ H¥$VtMm g_mdoe hmoVmo. CXm. H$mX§~è`m, H${dVm,

ZmQ>Ho$, {MÌnQ> Am{U g§{JVaMZm BË`mXr.

~m¡ÕrH$ g§nXoMo g_W©Z (Justification) :

gwadmVrbm Agm àý CnpñWV hmoVmo H$s, ~m¡ÕrH$ g§nXoÀ`m H$m`Xo{ea g§ajUmMr Amdí`H$Vm Amho H$m?`mMo gd©gmYmaU g_W©Z Ago H$aVm oB©b H$s ~m¡ÕrH$ g§nXm h¸$m§À`m gwa{jVVo_wio `mo½` Ë`m dV©Zw{H$bmàmoËgmhZ {_iob.

CXm. {deofh¸$ (Patents) ì`dñWoMo Ago g_W©Z Ho$bo OmVo H$s `m_wio g§emoYH$ Ë`mMoH$S>rb _m¡ë`dmZVm§{ÌH$ _m{hVrMr BVam§er XodmUKodmU H$ê$ eH$Vmo. Oa ~m¡ÕrH$ g§nXoÀ`m h¸$m§À`m gwa{jVVoMm H$m`Xm ZgVmVa ho eŠ` Pmbo ZgVo.

~m¡ÕrH$ g§nXoMo Am§Vaamï´>r` KQ>H$ :

ì`mnma d dm{UÁ`mÀ`m OmJ{V{H$H$aUm_wio ~m¡ÕrH$ g§nXoÀ`m {dñVmamdaVr àM§S> à^md nS>bm Amho.nwT>rb Am§Vaamï´>r` g§ñWm ~m¡ÕrH$ g§nXoer àË`jnUo {ZJS>rV AmhoV.

1) {X n°[ag H$Z²ìhoÝeZ \$m°a X àmoQ>oŠeZ Am°\$ B§S>pñQ´>`b àm°nQ>u, 1967.

2) {X ~Z© H$Z²ìhoÝeZ \$m°a X àmoQ>oŠeZ Am°\$ {bQ>aar A°ÝS> Am{Q>©pñQ>H$ dŠg©, 1971.

3) {X amo_ H$Z²ìhoÝeZ \$m°a X àmoQ>oŠeZ Am°\$ na\$m°_©g©², àmoS>çygg©² Am°\$ \$moZmoJ«°åg A°ÝS> ~«m°S>H$mñQtJAm°aJZm`PoeÝg, 1961.

4) {X Q´>rQ>r Am°Z BQ>boŠÀ wAb àm°nQ>u BZ [añnoŠQ> Am°\$ B§{Q>J«oQ>oS> g{H©$Q>g² BZ² A°Q> dm°qe½Q>Z S>r gr Am°Z_o, 26, 1989.

5) {OZrìhm H$Z²ìhoeZ Am°Z àmoQ>oŠeZ Am°\$ Ý y âb°ÝQ> ìham`Q>rO.

6) J°Q> A°ÝS> S>ãë y. Q>r. Amo. A°J«r_|Q> BÝH$ë yqS>J {Q´>n²g A°{J«_|Q>.

7) H$ZìhoÝeZ BñQ>m°pãbqeJ dëS>© B§Q>boŠÀ yAb n«m°nQ>u Am°aJZm`PoeZ (WIPO)

8) noQ>oÝQ> H$moAm°naoeZ {Q´>EQ>r (PCT)

9) ~wS>m noñQ> {Q´>EQ>r.

darb gd© H$ama / g§ñWm `m {d{dY joÌmVrb ~m¡ÕrH$ g§nXm h¸$mMm AdH$me {Z{üV H$aVmV. ^maVhm Aem Am§Vaamï´>r`ñVamdarb ~hþVoH$ g§ñWm§Mm gXñ` Amho.

1. ì`mnmar {MÝh H$m`Xm - 1999 (Trademark Act 1999) :

ì`mnmar {MÝh ho Ñî` à{VH$ qH$dm {MÝh `m ê$nmV eãXê$n Ho$bobo AgVo.

ì`mnmar {MÝhm_Ü o EH$ qH$dm Ë`mnojm A{YH$ R>iH$ eãX, Ajao, g§ñWm, aoImQ>Zo, {MÌo, à{VHo$, a§JqH$dm BVa àH$maÀ`m {deof gmXarH$aU V§Ìm§Mm dñVyÀ`m Om{hamVrgmR>r dmna Ho$bobm AgVmo.

64

ì`mnmar {MÝh hr EH$ dm{UÁ` {df`H$ g§nÎmr Amho {OMm dmna CÚmoJì`dgm`H$ dm{UÁ`{df`H$H$maUmgmR>r H$aVmV. ì`mnmar {MÝhm_wio _mbH$mbm Ë`m {MÝhmÀ`m gdªH$f dmnam~m~V {Za§Va h¸$ {_iVmo.

ì`mnmar {MÝhmMr Zm|XUr Ho$ë`m_wio ì`mdgm{`H$mbm Ë`m {MÝhmÀ`m dmnam~m~VMm gd©ñdr h¸$ àmá

hmoVmo. ì`mnmar {MÝhmÀ`m H$m`ÚmMm hoVy hm Ë`m {MÝhm~m~V Zm|XUr CnbãY H$ê$Z XoUo, {MÝhmMr gwa{jVVm

d {MÝhmMm J¡admna amoIZo hm Amho. Oa EImÚmZo ì`mnmar {MÝhm~m~V AmH«$_U Ho$bo Va Ë`m~m~V _yi ì`mnmar

{MÝhmMm _mbH$ Amnë`m {MÝhmÀ`m gwa{jVVo~m~V Ý`m` _mJy eH$Vmo. hm H$m`Xm ì`mnmar {MÝhmÀ`m

_mbH$mbm nwT>rb ê$nmV _XV H$aVmo -

(A) H$moQ>m©Mm _ZmB© H$aUmam AmXoe.

(~) ZwH$gmZ^anmB©

(H$) Zâ`mMo ImVo.

gXaMm H$m`Xm nwT>rb énm_Ü o X§S>mMrgwÕm VaVyX H$aVmo -

(A) AQ>H$ H$aUo

(~) ì`mnmar {MÝhmVrb N>oS>N>mS>r~m~V X§S> H$aUo.

2. {deof h¸$ (noQ>§ÝQ>) H$m`Xm - 1970 (The Patents Act 1970) :

{deofh¸$ Aem ì`{ŠVbm {Xbm OmVmo H$s Á`m ì`{ŠVZo Zì`m d Cn wŠV dñVy§Mr {Z{_©Vr Ho$bobr Amho

qH$dm ApñVËdmV Agboë`m dñVy_Ü o _hÎdnyU© gwYmaUm Ho$bobr Amho qH$dm dñVyÀ`m {Z{_©VrMr Zdr à{H«$`m

V`ma Ho$br Amho.

{deof h¸$m_Ü o {Z_m©Ë`mbm Ë`mÀ`m aMZoà_mUo Z{dZ dñVy CËnm{XV H$aÊ`mMm h¸$ amhVmo. {deofh¸$YmaH$

ì`{ŠV Amnbo {deofh¸$ Xwgè`mbm {dHy$ eH$Vo. Ë`mMà_mUo {deofh¸$ dmnam~m~VMo h¸$ àXmZ H$ê$

eH$Vo. {deofh¸$ ì`dñWm `m H$maUm§Zr g_W©{Z` ~ZVo H$maU Ë`m_wio Zì`m V§ÌkmZmMm d CÚmoJmMm dmna

dmT>rg bmJVmo.

`m H$m`ÚmMr C{Ôï>o nwT>rbà_mUo AmhoV -

(A) {deof h¸$m§Mo g§ajU H$aUo.

(~) {deof h¸$m§er {ZJS>rV g_mOmÀ`m {hVm§Mo ajU H$aUo.

`m H$m`Úm_Ü o 2002 gmbr XwéñVr H$aÊ`mV Ambobr Amho. `m XwéñV H$m`ÚmVrb H$b_ 48 à_mUo

{deofh¸$YmaH$mMr _mÝ`Vm Zgboë`m H$moUË`mhr ì`{ŠVbm {deofh¸$mMm dmna, Ë`mMr IaoXr qH$dm {dH«$s

qH$dm hñVm§VaU H$aÊ`mnmgyZ _ZmB© H$aÊ`mV Ambobr Amho.

gw{à_H$moQ>m©Zo Ago _V Zm|Xdbobo Amho H$s, {deofh¸$ H$m`ÚmMm hoVy hm emñÌr` g§emoYZ, Zdo V§ÌkmZ

65

d Am¡Úmo{JH$ {dH$mgmgmR>r àmoËgmhZ XoUmam Amho.

3. _wÐU h¸$ H$m`Xm - 1957 (Copyright Act 1957) :

_wÐZh¸$mZwgma EImÚm ì`{ŠVbm qH$dm Ë`mZo A{YH$ma {Xboë`m ì`{ŠVbm nwT>rb Jmoï>tÀ`m ~m~VrV h¸$

àmá hmoVmo -

(A) gm{hpË`H$, ZmQ>ç, g§{JV qH$dm H$bm{df`H$ H¥$Vr

(~) {MÌnQ>{Z{_©Vr

(H$) ÜdZr_wÐU.

_wbV: _wÐZh¸$ åhUOo {d{eï> eãX / g§{hVm `m§À`m nwZ:{Z©{_©VrMm h¸$ hmo .

_wÐZh¸$ H$m`ÚmMm hoVy hm boIH$mZm, g§{JV aMZm V`ma H$aUmè`m§Zm d BVa àH$maMr Zd-{Z{_©Vr

H$aUmè`m§Zm Ë`m§Mr {Z{_©Vr _mZYZmg{hV Xwgè`mbm dmnê$ XoÊ`mÀ`m h¸$m§Mo g_W©Z H$aVo.

^maVmZo J°Q>H$amamda ghr Ho$ë`mZ§Va Vmo OmJ{VH$ ~mOmanoR>r` AW©ì`dñWoMm ^mJ ~Zbm Amho. Ë`mZ§Va

1957 À`m _wÐZh¸$ H$m`Úm_Ü o 1994 gmbr XwéñVr H$aÊ`mV Ambr. gÜ`m hm XwéñV H$m`Xm AZoH$ Xoem§Vrb

_wÐZh¸$ H$m`Úm§er gwg§JV Agm Amho.

Vm§{ÌH$ n«JVr_wio nwZ:a_wÐZ ghO d ñdñV Pmbo Amho. na§Vw Ë`mM~amo~a AZ{YH¥$V nwZ:a_wÐZ àM§S>

à_mUmV dmT>bo Amho, Á`mMo {Z §ÌU H$aUo AdKS> Pmbo Amho. Ë`m_wio AZoH$ amï´>m§Zr EH${ÌV odyZ `m~m~VMo

H$m`Xo Ho$bobo AmhoV.

CXm. X ~Z© H$ÝhoÝeZ d w{Zìhg©b H$m°nr amB©Q>g² H$ÝhoÝeZ.

^maV hm `m XmoÝhr H$amam§Mm gXñ` Amho.

4. Am¡Úmo{JH$ aMZm Zm|XUr H$m`Xm - (Registration of Industrial Designs Act - 2000) :

Under section 2 (d) of the Designs Act, "The 'Design' means only the features of shape,[

configuration, patterns, ornaments or compositioin of lines or colurs applied to any article whether

in two dimensional or three dimensional or in both forms, by any industrial process or means,

whether manual, mechanical or chemical, separate or combined, which in the finished article

appeal to and are judged solely by the eye; but does not include any mode or principle of

construction or anything which is in substance a mere mechanical device, and does not include

any trademark or property mark or any artistic work."

darb ì`m» oà_mUo Am¡Úmo{JH$ aMZoMr ghm d¡{eï>ço amhVmV, Vr nwT>rbà_mUo -

(A) AmH$ma (Shape)

(~) g§JUH$s` àUmbrMr OwiUr (Configuration)

66

(H$) gmMo~ÕVm (Pattern)

(S>) Amb§H$H$m[aH$ H$bmHw$ga / Xm{JZo (Ornaments)

(B) aofm§Mr ~m§YUr (Composition of lines)

(\$) a§Jg§JVr (Colours)

AmH$ma (Shape) d g§JZ{H$` OwiUr (Configuration) `m g§km dñVyÀ`m AmH$mamMm {ZX}e H$aVmV. ho

AmH$ma gmYmaUV: {Ì{_Vr` ñdê$nmMo amhVmV.

gmMo~ÕVm (Pattern) Am{U Amb§H$m[aH$ H$bmHw$ga (Ornaments) `m g§km `m dñVyÀ`m n¥ð>^mJr`

H$bmHw$g[aer {ZJS>rV amhVmV. ho KQ>H$ {Û{_Vr` ñdê$nmMo amhVmV.

aofm§Mr ~m§YUr (Composition of lines) d a§Jg§JVr (Colours) `m g§km dñVyÀ`m n¥ð>^mJmer g§~§{YV

amhVmV.

ªªª

67

B. Com. Part-III : Business Regulatory Frame Work



Unit-1

The Indian Contract Act - Concepts

1.0 Objectives

1.1 Introduction

1.2 Presentation of Subject Matter

1.2.1 Definition of Law

1.2.2 Concept of Business Law and its sources

1.2.3 Law of Contract

1.2.4 Essentials of a valid contract

1.2.5 Performance of Contract

1.2.6 Discharge of Contract

1.2.7 Remedies for Breach of Contract

1.3 Exercises

1.4 Books for further Readings

1.0 Objectives :

After the study of this unit, the students will be able to understand -

l What is definition of Law.

l Concept of Business Law and its sources.

l What is Law of Contract.

l Essential Elements of valid contract.

l Performance of Contract.

l Discharge of Contract.

l Remedies for Breach of Contract.

68

1.1 Introduction :

Man is a special animal and as such he comes into contract with different people from

morning till night and in different capacities for instances with newspaper dealer, milkman,

transport company,as a tax payer, customes, etc. These contacts and many more are not available,

he has to face them everyday. Therefere in dealing with all these people he is expected to

observe a code of conduct or has to work within the set of rules prescribed by the government.

The object is simply to form a welfare state.

With the growth of society if behaviours of people change from person to person and it

becomes difficult to control the. Therefore there are common set of rules, principles which are

to be followed by all the people and according act within that framework. If they disobey these

rules there will be punishment by the government. These set of rules is formed as Law.


1.2.1 What is Law? :

The word Law is a general term and has different meaning to different people viz :-

1. A citizen may think law as set of rule.

2. A legislator may think as law created by him.

3. To a lawyer law may be his prefession.

Definition of Law :

Holland : "Law is a rule of external human action enforced by the sovereign political

authority."

Salmend : "Law is the body of principles recognised and applied by the state in the

administrration of justice."

Austin : "Law is a rule of conduct imposed and enfered by the sovereign.

1.2.2 Concept of Business Law and Its Sources :

"Business" means the creation of goods and their distributions or the provision of allied

service with the purpose of obtaining profit. It includes manufacturing of goods, providing

services, trading etc. Business plays a very significant role in the development of an economy.

The business has however to be carried out in a certain framework which includes social,

economical, political, legal etec. The legal enverionment of business is framed by the government

to safeguard its interest. From the installation to any unit till its working business needs the help

of Law and therefore law and business are closely related.

69

The term 'Business Law' may be defined as that branch of law which has law concerning

trade, industry and commerce. The term 'Business Law' is used to denote that branch of law

which is concerned with these matters, which deal with business transactions i. e. contractual

situations and the rights and obligations that arise out of business transactions. Therefore the

term business law is also used to denote the aggregate body of those legal rules which are

connected with trade, industry and commerce.

Sources of Business Law :

Before the enactments of various Acts relating to business transactions all the activities

or transactions in the business were regulated by the personal law of the parties to the contract.

e.g. :- Hindus were governed by the Hindu Law, the Muslims were governed by

Mohammadaon Law. If one party was hindu and the others Muslim the personal law of the

defendant applied. If both hindu and muslim law were not having any provision of law on any

point then the court took the help of English law.

Gradually it was felt necessary to frame laws for all business transactions. But before

these laws were framed like the Indian Contract Act 1872, The sale of Goods Act 1930, The

Indian Partnership 1932, The Insurance Act 1938, The Arbitration Act 1940 we need to study

the sources of the business law.

Sources of Business Law

English Statutory Judicial Customs

Mercantile Law Laws Decisions and usages

Common Law Equity Law Merchant or Roman law

Maritime usages

I. English Mercantile Law :

The Indian Mercantile Law is mostly based on the English Mercantile law. It is one of the

most important source of Indian Mercantile law. The English law follows the principle of "justice,

equity and good conscience" Even today if there is no specifie provision of law the court takes

help of the English Mercantile law. The sources of English Mercantile law are :-

a. Common law : This law is based on English customs, usages and traditions which

were developed over conturies by English courts. The law is not written but decision given in

a previous case is followed in the next case.

70

b. Equity : Eauity are the judgements given by the judges and which become precedents.

The precedents become Law of Equity. It is also unwritten law and developed seperately from

common law.

c. Law Merchant : It is that branch of law which was based on customs and usages.

Which prevailed among the merchants. It was developed during the 14th and 15th century. The

customs follwed by the merchants gradually become law of Merchants.

d. Roman Law : Roman law was taken help of when the customs and usages failed to

provide solutions to a particular case.

II. Statutory Laws :

When a 'bill' is passed by the parliament and signed by the president it becames an 'Act'

or a 'Statute Law'. Most of the business Law is a Statutory Law e.g :- The Indian Contract Act

1872, The Negotiable Instrument Act 1881, The sale of Good Act 1930, The Indian Partnership

Act 1932, The Companies Act 1956 etc.

III. Judicial Decisions :

Judical decisions means decisions given in a particular case in the past are again followed

in the next similar case that comes before the court. Such Judical decisions later on become

law. These decisions introduce the principle of justice, equity and good conscience.

IV. Customs and Usages :

Custom means any tradition followed for ages without interruption by the society. Customs

gradually develop into law. It is one of the important source of business law. In order to become

law a custom must be ancient, reasonable, certain, definiete, consistent. When custom is accepted

by the court it becomes the guiding principle of law.

1.2.3 Law of Contract :

Law of Contract is one of the most important law which is applicable not only to the

business community but also to others. Everyone of us enter into a number of contracts almost

everyday and most of the time we do so without even reading that we are doing it from point of

contract act.

e.g. :- when we give our car for repairs, we travel by bus, buy milk, go to movie go to hotel

and eat something we are entering into a contract.

Law of contract not only creates a legal relationship between porsons but also provides a

basis for other branches of Law. e. g ;- Law of sale of goods, Partnership, Insurance, Negotiable

Instruments are all based upon the Contract Act. That is why as a commerce study it is important

to study the laws of contract.

71

The Indian Contract Act 1872. The Law of contract in India is contained in the Indian

Contract Act 1872. This Act is mainly based on the English Common Law. It extends to the

whole of India except the state of Jammu and Kashmir and came into force on 1st September

1872.

Initally the Act contained sections 1 to 266 now it contains

Sections 1 - 75 as General Principle of Contract

Sections 124 - 238 as Special Contract.

Sections 76 to 123 are now contained in the sale of Goods Act 1930. Similarly Sections

239 to 266 are repealed and now contained in The Indian Partnership Act 1932.

Definition of Contract :

According to Section 2 (h)

"Contract is an agreement enforceable at Law."

Pollock : Every agreement and promise enforceable at law is a Contract.

Anson : Contract is a legally binding agreement between two or more persons by which

rights are acquired by one or more to acts or forbearances (abstaining from doing something)

"On the part of the others."

Salmond : A contract is an agreement creating and defining obligations between the

parties.

If we analyse the definition of contract it contains two elements.

(a) An Agreement

(b) Enforceability of Law

An Agreement as defined in Section 2(e) of Indian Contract Act means :-

"Every promise and every set of promise, forming consideration for each other."

Therefore again the concept of promise needs to be defined.

'Promise' is thus defined as "When the person to whom the proposal is made signifies his

assent thereto the proposal is said to be accepted. A proposal when accepted becomes a

promise." - Sec. [ 2 (b)].

Therefore, to sum up we may put it in an equation :-

Offer + Acceptance = Agreement

u

u

72

Agreement + Legal Enforceability = Contract.

The agreements are of two kinds :-

(1) Social / Moral Agreements and

(2) Legal agreements.

e.g :- 'A' invites his friend 'B' for dinner or 'A' invites 'B' for a marriage ceremony here if

'B' fails to attend then 'A' cannot bring a suit against 'B' because the agreements are of social

nature.

But if a legal agreement is broken a person can file a suit.

1.2.4 Essentials of a valid contract :

A contract is said to be vaild when it fulfills all the requirements enumarated under sec. 10

oa Indian Contract Act. Valid means a legal contract which can be enforced in a court of law.

According to section 10 of Indian Contract Act :-

"All agreements are contracts, if they are made by free consent of the parties, competent

to contract, for a lawful consideration and with a lawful object and are not expressely declared

to be void."

From the above definition we can gather the following essentials of a valid contract :-

1. Offer and Acceptance

2. Legal Relationship

3. Lawful consideration

4. Free consent

5. Competent parties

6. Lawful object

7. Agreements not declared to be void

8. Certainty of meaning

9. Possibility of performance

10. Legal formalities

1. Offer and Acceptance :

There must be two parties to on agreement i. e. one party making the offer and the other

party accepting it. The term offer may be defined as "When a person signifies his willingness to

do or to obstain from doing. Somethin, with a view to obtaining the assent of that other to such

act or obstinence."

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e.g. :- A says to B, "Will you purchase my car for Rs. 50,000?" is an offer. The person

making the offer is known as the offeror, proposer or promisor and the pesson to whom it is

made is called the offeree or promisee. When the offeree accepts the offer, he is called the

acceptor or promisee.

Acceptance means when the offeree signifies his assent to the offer, the offer is said to

be accepted.

The offer must be definite and the acceptance of the offer must be absolute and

unconditional. The acceptance may be express or implied but must be according to the mode

prescribed and must be communicated to the offeror.

2. Legal Relationship :

A relationship between a person may be either social or legal. When two parties enter into

agreement their intention must be to create a legal relationship between them. An agreement to

have lunch at a friend's house is not an agreement to create legal relation and therefore not a

contract. Also if 'A' promises his wife 'B' to get her a saree if she sings a song. 'B' sings a song

'A' does not bring her a saree 'B' cannot bring a case against 'A'.

3. Lawful Consideration :

The third essential element of a contract is that there must be consideration "Consideration"

in simple term means "Something in return". The agreement is legally enforeceable only when

both the parties give something and other gets something in return.

According to section 2(d) of Indian contract Act Consideration means :-

"When at the desire of the promisor, the promisee or any other person has done or obstained

from doing or does or obstains from doing or promises to do or obstain from doing something,

such act or abstinance or promise is called a consideration."

e.g. :- 'A' sells his car for Rs. 50,000/- to 'B', here Rs. 50,000/- is consideration received

by and A the car by 'B'.

However there are certain rules for consideration they are :-

1. It must move at the desire of the promisor.

2. It may move from promisee or any other person.

3. It may be past present or future.

4. It need not be adequate.

5. It must be real.

6. It must not be illegal, immoral or opposed to public policy.

7. It must be a promise to do something or abstain from doing something.

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4. Free Consent :

It is the essential of every contract that the consent must be free. A consent is said to be

free when it is not caused by coercion, undueinfluence, fraud, misrepresentation and mistake.

[Sep. 14]. According to Sec. 13. Consent means "Two or more persons are said to consent,

when they agree upon the same thing in the same sense." Therefore all the above mentioned

five elements should not be present when a person is giving his assent to a particular offer. If

any one of the above element is present then the contract becomes viodable at the option of

other party. Therefore, it is ncecssary to explain the above elements in brief :-

(a) Coercion : Coercion means compelling a person to enter into agreement either by

applying force or fear to body or property.

Thus coertion is the committing or threatening to committ any act which is Forbidden by

Indian Penal Code (I.P.C) In Ranganayakamma V Alwar Shetty :-

A young girl of 13 years lost her husband and her husbands relations refused to hand over

her husband's dead body for funeral unless she adopted a boy of her choice. It was held the

adoption was forced one and hence not binding on her.

(b) Undue-Influence : Sometimes when a special relationship exists between persons, a

person is compelled to enter into a contract against his will. Thus a person may take an unfair

advantage of his position to dominate the will of another person thereby causing him to enter

into an agreement. This is undueinfluence.

The concept of unduce-influence is defined in section 16 of Indian Contract Act. In order

to excercise this undueinfluence

a) a person must stand in a fiduciary relation i. e. relation of trust and confidence. e.g.:-

father and son, doctor and patient etc.

b) a person must hold real or apperant outhority eg. :- master and servant, police and

accused etc.

e.g. :- 'A' the father advanced money to 'B' his son when he was minor. On attaining

majority 'A' by misure of parental influence excuted a bond of greater amount.

(c) Fraud : According to section 17 of Indian Contract Act fraud means the active

concealment or hidding of a fact, known to be false and thereby causing another person to

enter into a contract. In fraud there must be active concealment i. e. purposly a fact must be

hidden.

e.g. :- Where a man and a women went through a ceremony of marriage. The man know

that there was no real intention on his part to regard it as real marriage, It was held that the

consent of wife was obtained by fraud and the marriage was just a pretendance.

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(d) Mirpresentation : A false statement may be made by a person either wilfully or

innocently. When a statement is made by a person without an intention to deceive the other

party it is called misrepresentation. However if it made purposly to deceive then it is fraud.

For eg. : (i) In Babul V R. A. Singh : A told his wife in front of their daughter that the

bridegroom proposed for her was a young man. The bridegroom, however was over 60 yrs.

The daughter gave her consent to marry him believing that statement of her father. Held the

consent of the daughter was obtained by misrepresentation.

(ii) 'A' innocently in good faith tells 'B' that his T.V. set is made in Japan. 'B' thereupon

buys the T.V. set. However it comes out to be an Indian make. 'A' is guilty of currepresentation.

(e) Mistake : Mistake may be defined as an erroneous belief about something and there

may be a misunderstanding between the parties.

Mistakes are of 2 kinds :

i) Mistake of fact, ii) Mistake of Law.

i) Mistake of fact : Mistake of fact may be either bilateral mistake or unilateral mistake.

Bilateral means when both the parties are under mistake and unilateral means only when one

party is under mistake.

If it is a mistake of fact the contract is void. However the following conditions must be

fulfilled for ground of mistake :

(i) There must be a mistake as to formation of a contract.

(ii) Mistake must be of both the parties.

(iii) It must be in respect of matter important to contract.

(iv) It must be mistake of fact and not mistake of Law.

ii) Mistake of Law : "Ignoriantia juris non-exusat" it means ignorance of Law is not an

excuse. Every person must known what is the law of his land.

However mistake as to foreign law as the same effect as the mistake of fact and the

contract can be avoided due to such a mistakee.

e.g. A agree to buy a horse from 'B'. It is found that the horse was dead at the time of

bargain, both the parties were unaware of this fact. Thus this agreement is under mistake.

5. Competent Parties :

The parties who enter into a contract must have the capacity to do so. "Capacity" here

means competence of the parties to enter into a valid contract.

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According to section 10 an agreement becomes a contract if it is entered into between the

parties who are competent to contract.

According to section 11 of Indian Contract Act.

"Every person is competent to contract who

a. is of the age of majerity [i. e. completed the age of 18 years]. According to the law to

which he is subject.

b. is of sound mind. ie. he should not be idiot, lunatic or a drunkard.

c. and is not disqualified from contracting by any law to which he is subject.

6. Lawful Object :

One of the essential of a valid contract is that the object of agreement must be lawful.

Both the consideration and object of an agreement must be lawful otherwise the contract

becomes void.

According to section 23 of Indian contract Act, an agreement of which the object or

consideration is unlowful is void.

Object means the purpose or design in some cases, consideration may be lawful but the

purpose of agreement may be unlawful then contract is void.

e.g. :- Paying bribe to get work done, money paid to smuggle goods etc. are all unlawful

objects.

Also the object or consideration of an agreement are unlawful in following cases :

i. If it is forbidden by law.

ii. If it defeats the provisions of law.

iii. If it is fraudulent.

iv. If it involves or implies injury to the person or property of another.

v. If court regards it immoral.

vi. If court regards it a opposed to public policy.

7. Agreements not declared to be void :

An agreement must not be declared to be void. A void agreement is one which cannot be

enforceable at law [sec. 2(g)] i. e. against which no suit can be filed in any court. Therefore if

an agreement possess all the requirements of a valid contract it must however not be declarred

to be void.

Following agreements are declared to be void under the contract act :-

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a) Agreement by incompetent parties.

b) Agreements made under mutual mistake.

c) Agreements the consideration or object is unlawful.

d) Agreement without conisederation.

e) Agreement in restraint of marraiges.

f) Agreement in restraint of trade.

g) Agreement in restraint of legal proceedings.

h) Agreement by way of wager.

i) Contingent agreement.

j) Agreement to do impossible acts.

k) Agreement in restraint of legal proceedings.

8. Certainty of meaning :

The agreement must be certain and not vague or indefinite (Sec. 29). If it is vague and it

is not possible to asertin its meaning it cannot be enforced.

e.g. : 'A' agrees to sell 100 kgs. of oil to 'B' but what kind of oil is not mentioned. The

agreement is void.

9. Possibility of performance :

According to Sec. 56 of Contract Act "an agreement to do an impossibel act is void." For

a lowful contract the conditions must be capable of performance.

e.g. :- An agreement to draw parallel lines and pay Rs. 1000/- if they meet is impossible

also agreement to pay Rs. 5000/- if a person puts life in a dead man are all impossible acts.

10. Legal Formalities :

A contract may be made by words spoken or written. It is not compulsory whether

agreement should be written or oral. But in the interest of parties it is in writing and stamped.

Also some documents are signed in front of witnesses and are registered.

1.2.5 Performance of Contract :

What is performance of Contract ?

When a party makes an offer and the other party agrees to perform according to offer

there is an agreement. When all the essentials mentioned in section 10 of Indian Contract Act

are fullfilled a contract is formed and here the first step in the formation of a contract comes to

an end. Then the second step comes into existence and i. e. performance of contract.

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According to section 37 of the Contract Act "Performance of Contract" means fulfilling

of the legal obligations created under the contract by both the promisor and promisee."

The parties to contract must either perform or offer to perform their respective promises

unless such performance is dispensed with or excused under the provisions of this act or of any

other law.

Therefore when a contract is duly performed by both the parties. The contract comes to

a happy ending and nothing more remains.

2. Types of performance :

There are two ways in which a contract may be performed.

1. Actual performance.

2. Attempted performance.

1. Actual performance : When a party to the contract does what he has promised to do

in the contract it is called actual performance.

e.g. : 'A' agrees to buy 100 kg of wheat from 'B'. 'B' sends the wheat and 'A' pays the

price. Both the parties have performed their part it is called actual performance.

2. Attempted performance : When a party to the contract offers his pefrormance but

the other party does not accept, it is called attempted performance or Tender as to performance.

e.g. :- A agrees to buy 100 kgs of wheat from B. B. sends the wheat but A does not

accept and pay for them this is called attempted performance on part of 'B' or tender of

peformance.

In order to be a valid tender or attempted pefrormance following requirements must be

fulfilled.

(i) It must be unconditional

(ii) It must be of the whole quantity of the goods contracted.

(iii) It must be at a proper time and place.

(iv) It must be by a proper person.

(v) It must be to a proper form.

(vi) If there are more than one promises, offer or tender may be made to any one of the

joint promisee.

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(vii) In case of tender of goods a reasonable opportunity must be given to the promisee to

inspect the goods.

(viii) The party Tendering the performance must be ready and willing to fulfill the obligation.

3. Performance : By whom?

The contract may be performed by any of the following persons :-

1) Promisor : If the contract requires some personal skill or diligence of the promisor like

contract to marry, paint a picture, sing, dance then it must be performed by the promisor himself.

Also according to sec 40, if there is something in the contract to show that it was the intention

of the parties that the promise should be performed by the promisor himself such promise must

be performed by promisor.

2) Agent : If no personal skill is required that the act may be done by any person appointed

by the promisor or promisee. Such a person is called an agent and his acts will be binding on the

person appointing him.

3) Legal Representatives : An act which requires personal skill of a person like dance

or singing such a contract dies with the person. i. e. "Actio personalis moritur cum persona".

i. e. personal action dies on the death of the promisor. But in all other contracts the legal

representatives of such a person can be made liable.

e.g. :- A contracts to delives goods to 'B' on 1st of June for Rs. 1000/-. 'A' dies before 1st

june. The contract should be performed by legal representatives of A and B should pay Rs.

1000/- to representatives of A.

4) Third person : According to section 41 if the promisee accepts performance of

promise from a third person, then afterwards he cannot enforce it against the promisor.

5) Joint Promisor : When two ar more persons make a joint promise, they are known as

joint promisors.

If there is no specific contract than all joint promisors must jointly fulfil the promise. If all

or any one of the joint promisor dies the legal representatives of all of them or any one of them

as the case may be must fulfil the obligations.

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4. Liabilities of Joint Promisors :

Possibility who is liable

1) When two or more persons make All are equally liable

joint promise.

2) If there is death of any one joint The legal representatives of dead

promisor. promisor

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Surviving joint promisors liable.

3) If all original promisors die and work Legal representatives of all joint

does not require personal skill promisors are liable

4) If all original promisors die and work Nobody is liable. Contract comes to an

requires personal skill end on death of promisors.

5) If one joint promisor makes a All the remaining joint promisors must

default share the loss equally. Later the

promisors who contributed for loss may

bring suit against joint promisor who

made default.

6) If one joint promisor becomes All remaining joint promisors may be

insolvent made liable.

7) If one joint promisor is compelled He may compell the other joint

to pay the debts of all other joint promisors to contribute equally.

promisors.

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5. Time and Place of Performance :

The parties to the contract must decided the time and place of performance of contract.

However the rules regarding it are laid down in section 46 to 50 of the Act. They are as follows:-

1) If no time specified within reasonable time - sec.46 : When the time at which the

contract is to be peformed is not specified the contract must be performed within a reasonable

time.

2) When time is specified - sec. 47: If the time is specified as to on which day the

contract is to be peformed it must be performed during the business hours and the place decided

by the parties.

3) Performance on a Section day and place - sec. 48 : If the promise is to be performed

on a certain day at a certain place the promisee may make an application to perform the

contract during business hours at place decided earlier.

4) Promisor to make application if time is not fixed - sec. 49 : If the place is not

fixed by the parties then it is the duty of the promisor to make an application to the promisee to

fix a date and time to perform the contract.

5) Manner of performance - sec. 50 : The performance of any promise may be made

in any manner. or at any time which the promisee preserbes.

e.g. : 'A' owes Rs. 2000/- to B. B. inistead of cash accepts some goods of A. The delivery

of goods operates as performance of contract.

1.2.6 Discharge of Contract :

1. Meaning :

Discharge means termination of the contractual relationship between the parties. When

the rights and obligations of the parties comes to an end it is termed as discharge of contract.

"Eodem mado quo quid constitutus, eodem mode destruitur." Which means "a thing may

be destroyed in the same manner in which it is constituted."

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2. Methods of Discharge of Contract (ways) :

By Performance By agreement By lapse of By operation By breach By imposibility

time of Law of contract of performance

Actual Attempted

Actual Anticipatory

Express Implied 1. Death

a. Navation 2. Merger

b. Rescission 3. Insolvency

c. Alteration 4. Unauthorised

d. Remission alteration of

e. waiver terms of contract

f. merger 1. Known to parties

2. Unknown to parties

3. Supervening impossibility

OnExcuse Not on Excuse

1. Destruction of subject matter 1. Difficulty of performance

2. Non Existence of state of thing 2. Commercial impossibility

3. Death / Incapacity 3. Failure of third party

4. Change of Law 4. Strike, Lock-outs

5. Out break of war 5. Failure of one object

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I) By performance :

Performance means the doing of that according to the terms of contract. Discharge by

performance takes place when the parties to the contract fulfill their irobligations that arise

under the contract. In such a case the parties are discharged and the contract comes to an end.

But if only one party performs his promise, he alone is discharged and the other party has an

option to sue him.

This performance may be (i) actual or attempted.

(i) Actual Performance : When both the parties perform their promise, the contract is

discharged.

(ii) Attempted performance : When a party to the contract offers his performance, but

the other party does not accept it, it is called attempted performance or tender. If the seller

offers the goods as per the order to the buyer and if the buyer refuses to accept them it is called

tender or attempted performance on part of seller.

II) By Agreement :

As already stated thing may be destroyed in the same manner in which it is constituted.

A contract comes into existence by entering into an agreement, in the same way a contract

may come to an end by entering into an agreement. These agreements to end the contract may be.

a. express

b. implied.

i. Express agreements : are those which are expressed in words or are written and

ii. Implied agreements : They are discussed in sections 62 and 63 of Indian contract

Act. They are as follows :-

(a) Novation - sec. 62 : Novation means substitution of a new contract in place of an old

contract. In such a case the old contract comes to an end. The consideration of new contract

is the discharge of the old contract.

e.g. : 'A' owes money to 'B'. It is agreed between A, B & C. Theat 'B' shall henceforth

accept 'C' as his debtor, instead of A. The old debt of A and B is at an end and a new debt of 'C'

and 'B' takes place.

(b) Rescission - sec. 62 : Rescission takes place when all or some of the terms of

contract are cancelled. It may occur.

by mutual consent of the parties or

Where one party fails in performance of his obligation.

e.g. : A promises to supply cartain goods to B 6 months after date. By the time the goods

go out of fashion. A and B may rescind or cancell the contract.

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(c) Alteration - sec. 62 : Alteration of a contract means when one or more of the terms

of contract are altered or changed by the mutual consent of the parties to the contract. The old

contract is discharged.

e.g. : 'A' enters into contract with 'B' for supply of 100 beds of cotton at this godown No.1

by first of next month. 'A' & 'B' may alter / change the terms of contract by 1st of next month.

In Novation a new contract comes into existence in place of old one even parties may be

new, but in alteration parties are the same only the terms of contract are changed.

(d) Remission - sec. 63 : Remission means accepatance of a lesser amount than what

was decided in the contract. sec. 63 allows the promisee to dispense with or remitt the performance

of promise by the promisor or to extend time for performance or accept any other consideration

insread of performance.

e.g. : 'A' owes Rs. 5000 to 'B'. 'B' accepts Rs. 2000 in full satisfaction of Rs. 5000 then

'B' connot sue 'A' for remaining Rs. 3000.

(e) Waiver : Waiver means to "give away" or "obondon". A party to the contract may

waive or give away his right, whereby the other party is released from his obligation.

(f) Merger : Merger takes place when an inferior right of a party under contract is

merged into a superior right arising between the same party to the contract.

e.g. : 'P' holds a property as a tenant. 'P' later buys the property. His right as a tenant is

merged as a landlord.

III) By lapse of time :

The Limitation Act 1963 states that a contract should be performed within a particular

period which is called as period of limitation. If it is not performed within that period and if the

other party also does not bring any case against him the contract comes to an end by lapse of

time.

IV) By operation of Law :

A contract is discharged by operation of law in the following cases :

(1) Death : In a contract which involves personal skill or ability, the contract is terminated

on the death of the promisor. If the contract does not involve personal skill then the rights and

liabilities pass on to the legal representatives.

(2) Merger : Already explained

(3) Insolvency : When person is declared inselvent by the court, he is discharged from

all liabilities which arise before his declaration as insolvent

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(4) Unauthorised alterations in terms of contract : When a party to a contract makes

any material alteration or changes in the contract without the consent of the other party, the

other party can terminate the contract. The alterations must be material or important to the

contract. e.g. : Signature is forged etc.

V) By Breach of Contract :

Breach of contract means breaking the terms of contract. This breach occurs when any

party fails to perform his obligations or duty.

Breach of contract may be :-

(a) Actual breach : This breach occurs when at the time of performance is due, one

party fails or refuses to perform his duty.

e. g. :- 'A' agrees to delives 5 bags of wheat on 1st January to B. 'A' fails to deliver on that

day it is actual breach.

(b) Anticipatory breach : It is a type of breach when a party declares his intention of not

performing his part before the date of performance. This refusal of one party is before the date

agreed between the parties.

e.g. :- 'A' agrees to deliver 5 bags of wheat on 1st January to B. Before 1st January 'A'

declares his intentiion of not sending wheat bags to B.

Following rights are available to the promisee or aggrieved party in case of anticipatory

breach :-

He can treat the contract as broken and claim damages. or

He can treat the contract as still operative and wait for the date of performance.

VI) Discharge by Impossibility of Performance :

It an agreement contains something to do which is impossible to perform the contract is

void i. e. having no existence in the eyes of law.

Impossibility may fall under any of the following catagories :

1. Known to the parties : This is known as initial impossibility or absolute impossibility

Here the agreement is void.

e.g. : 'A' agrees to put life in a dead man.

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2. Unknown to parties : When at the time of making the contract both the parties are

ignorant about the non existence of subject matter.

e.g. : 'A' contracts with 'B' to marry each other. Before the time fixed for marriage 'A'

comes to know that 'B' is already married to C. which is not allowed by Law. Contract is void.

3. Supervening impossibility : A contract is discharged by supervening impossibility

i.e. impossibility arising subsequent to the formation of contract called as supervening impossibity

are as follows :

ON Excuse

1. Destructiion of subject matter : When the subject matter of a contract is destroyed

without any fault of the parties to the contract, subsequent to the formation of the contract, the


e.g. : 'C' lets a music hall to 'D' for a series of concert on a certain day. The hall was

accidetally burnt down before the date of concert. The contract is void.

2. Non - existance of a particulars state of thing : Of there is any change in the state

of thing which is subject matter of contract or if the state of thing does not exist on the date of

contract the contract is void and discharged.

e.g. : 'A' and 'B' contract to marry each other. Before the time fixed for marriage A goes

mad, the contract becomes void.

3. Death or Incapacity of parties : When the performance of a contract requires the

personal skill or labour of a person then the contract is discharged due to the illness, death or

incapacity of the parties.

e.g. : 'A' agrees to draw a picture for 'B' by 15th of January. 'A' dies before 15th. The


4. Change of Law : After formation of the contract if there is change in the law by the

Government and the act becomes impossible to perform the contract is discharged.

e.g. : 'D' enters into a contract with 'P' on 1st March for supply of certain imported goods

in the month of Spetember in the same year. In June the import of such goods is banned by

government. The contract is discharged.

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5. Outbreak of War : If the Contract is made with the foreigner and there is outbreak of

war between India and that foreign country then the contract between the parties come to an

end.

NOT ON EXCUSE - Contract not discharged :

1. Difficulty of performance : A contract is not discharged on the ground that it has

become more difficult to perform due to some events.

e.g. : 'A' sold certain wood to 'B' which is to be supplied between July and September.

Before wood was supplied war broke out in month of August and 'A' could not bring wood to

send it to 'B' Held contract is not discharged.

2. Commercial Impossibility : A contract is not discharged on ground of commercal

impossibility like raw material not available etc.

3. Failure of third party : When a Contract could not be performed because of the

failure by third party is not an excuse and the contract is not discharged.

e.g. : 'A' enters into a contract with 'B' for the sale of cloth to be produced by 'C' the

manufacturer of cloth. 'C' did not manufacture that cloth. 'A' is liable for damages to 'B' since

contract is not discharged.

4. Strike, Lock-out : A strike by workman or a lock-out by the employer does not

excuse the performance of the contract.

e.g. : 'A' agreed to send goods to 'B' by 15th of January. But due to the strike in the

companyhe could not send the goods on time. 'A' is liable for damages to 'B'.

5. Failure of one object : When a contract is entered into for several objects, the failure

of one of them does not discharge the other.

1.2.7 REMEDIES FOR BREACH OF CONTRACT :

"Where there is a right there is a remedy." According to the above saying, a contract gives

rise to rights and duties between the parties. Along with other rights, when there is any damage

caused to one party, he has a right to claim remedies given in the Law.

A remedy is the courses of action which are available to an aggrieved party (i.e. party not

at default) for the enforcement of right under a contract.

Thus when a contract is broken the injured party has one or more of the following remedies.

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Remedies

Rescission Suit for Suit upon Suit for Suit for

of Contract damages Quantum specific injunction

Meritum performance

Ordinary damages Special damages Vindictive damages Nominal damages

I. Rescission of Contract :

When there is breach of contract by one party, the other party may rescind or cancel the

contract and may act in two ways :-

a. Sit quietly at home if he decides not to take any legal action against the guilty party or

b. aggrived party intends to sue the guilty party he may file a suit for rescission or cancellation

of contract.

The court may grant recission in the following cases :-

a. When the contract is viodable by the plaintiff.

b. Where the contract is unlawful.

e.g. : 'A' contracts to supply 100 kg. of rice for Rs. 4000/- to 'B' on 1st January. If 'A'

does not supply the rice on the appointed day 'B' may treat the contract as rescinded or cancelled

and may it quit or bring a suit for damages.

II. Suit for damages :

"Damages" means compensation in Law and "damage" means hurt or injury to body or

property of a person. Therefore damages are monetary compensation allowed to an injured

party for the loss or injury suffered by him.

The basis for measuring the damages for breach of contract is based on the judgement in

a leading case of Hadley V Baxendale.

case : Hadley V Baxendale

Facts : 'X's flour mill stopped working because of breakdown of the crankshaft, a part of

the machinary. He delivered the shaft to Y a common carrier to deliver it to the foundry, where

the new shaft was to be made. 'Y' promised to deliver it within two days, but he delayed and the

mill stopped working for another five days. X received the new shaft seven days later than they

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would have otherwised received. X brought a suit for damages against Y for the delay in the

delivery of broken part and also for the loss of profit suffered by the mill as it stopped working.

X had never informed Y that the delay would result in loss of profits.

Held : The court held that X was entitled only to ordinary damages and not for the loss of

profit caused by the stoppage of mill during the period of the delay.

Principle laid down : The court laid down the following principle while giving the above

decision.

"Where two parties have made a contract which one of them has broken the damages

which the other party ought to receive in respect of such breach of contract should be either,

such as may fairly and reasonablly considered arising naturally i. e. according to the usual

course of thing from such breach of contract itself or such as may be reasonably be supposed

in contemplation of parties at the time they made the contract as the probable result of breach

of it."

From the decision in the above case damages can be classified into following four

catagories:-

1. Ordinary damages :

When a contract is broken the other party can recover from the guilty party ordinary or

general damages. These damages are known to the parties that may arise in the usual course

and may arise naturally and directly.

e.g. : 'A' agrees to sell 5 bags of rice @ 500/- per bag to B after two months. On the date

of delivery the price of rice goes up @ 550/- per bag. 'A' refuses to deliver bags to B. B can

claim compensation of Rs. 250/- from A. i. e. difference between contract price and market

price (550-500) for 5 bags.

2. Special damages :

Special damages are those which arise as a result of special or unusual circumstances.

Special damages cannot be claimed as a right. They can be claimed only if some special loss

occurs to one of the party.

e.g. : 'A' a builder contracts to construct a house for 'B' by 1st July. So that 'B' can let it

to 'C' at Rs. 1000/- per month. 'B' informed 'A' about the contract with 'C'. 'A' builds the house

so badly. That before 1st July it falls down and has to be rebuilt which took another few months.

Here 'A' has committed a breach of contract and therefore is liable to pay 'B' cost of

rebuilding + for rent lost + for compensation.

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3. Vindictive damages :

Vindictive damages are damages awarded by way of punishment and not as compensation.

Hence vindictive damages have no place in Law of contract. But there are two exceptions

whereby damages can be awarded by way of punishment, they are,

a) breach of a promise to marry and.

b) dishonour of a cheque by a banker.

4. Nominal damages :

Nominal damages are of a very small amount and are only for name sake. This amount of

compensation can be of rupee one also.

III. Suit for Quantum Meritum :

The third remedy for breach of Contract which is available to an injured party is the "Suit

for Quantum Meritum" The phrase "Quantum Meritum" means "as much as is earned" or "in

the proportion to the work done."

This right to sue on quantum meritum arises when a contract which is partly performed is

discharged because remaining half part is not performed by the other party.

The aggrieved party may file a suit upon quantum meritum and can claim proportion to

work done in following cases :

1. When an agreement is found to be void and the person who receives benefit out of it

has to give it back.

2. When something is done without any intention to do that thing gratituosly.

3. When there is express or implied contract to provide services but there is no agreement

as to how much remunaration should be paid.

4. When the work completed can be seperated from the incomplete work.

5. When contract is cancelled before time.

e.g. : A engaged B to write a book on history to be published by instalments in a weekly

periodical in newspaper. The fees to be paid was Rs. 5000/-. After few issues in the periodical

suddently publishing was stopped. Here 'B' could recover the payment of work published as

suit of Quantum Meritum.

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IV. Suit for Specific Performance :

Specific performance means actually carrying out the contract as agreed and no

compensation is damanded. In certain cases of breach of a contract, damages are not an

adequate relief. In such cases court may direct the party committing breach to do or perform

his part according to terms of contract.

e.g. : 'A' agrees to send five bags of rice to 'B' 'A' fails to sent it. 'B' does not want

compensation but tells 'A' to perform his part and send five bags of rice. This is specific

performance.

Specific performance is ordered by court in the following cases :-

1. When compensation in terms of money is not an adequate relief.

2. When actual damage or loss caused by non-performance cannot be asertained or

estimated.

3. When compensation in money cannot be get.

However specific performance will not be granted in following cases :

1. Where damages are an adequate remedy.

2. Where the contract is not certain.

3. Where the contract can be cancelled.

4. Where contract is made by trustee in the breach of trust.

5. Where the contract is of personal nature i. e. contract to marry.

6. Where court cannot supervise the performance.

7. When one party is minor.

V. Suit for Injunction :

"Injunction" means prohibiting a person to do a particular act. It is a negative term when

a party to a contract does something which he promised not to do, is a breach of contract and

the court may stop the person from doing that act.

e.g. : 'A' a film actress, agreed to act exclusively for 'B' for a year and for no one else.

During the year she contracted to act for 'C'.

Held she could be restricted by order of court called injunction from doing so.

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Granting of Injunction

Temporary injunction Permanent injunction

It is meant for the perios A person is restricted

until the work is completed permanetly from doing

the said act

1.3 Exercises :

1. Define Business Law. Discuss the sources of business Law.

2. Define the term contract ? What are th essential elements of valid contract.

3. "All contract are agreements but all agreements are not contract" Discuss.

4. Define consent. When is the consent said to be free - consent ?

5. Discuss in brief agreements expressely declared to be void." under Indian Contract

Act.

6. What is Tender of Performance ? What constitues a legal tender ?

7. Dicuss in brief the various modes of discharge of contract.

8. What is doctrine of supervening impossibility ?

When it applies and when not ? discuss.

9. Discuss in brief the various remedies available in case of breach of contract.

10. How contract can be discharged by operation of law.

1.4 Books for further Reading :

1. Elements of Mercantile Law - N. D. Kapoor, Sultan Chand and sons, Delhi.

2. Laws Regulating Business - Prof. S. N. Kulkarni

Diamond Publication, Pune.

3. Business Law - K. R. Bulchandani

Himalaya Publishing House, Delhi.

4. Princeples of Business Law and - Dr. Manmohan prasad, Himalaya

Management Publishing House, Mumbai.

5. Mercantile Law - S. S. Gulshan, Excel Book, Delhi.

ªªª

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Unit-2

Special Contract

2.0 Objectives

2.1 Introduction


2.2.1 Definition of Contract of Bailment

2.2.2 Essentials of Contract of Bailment

2.2.3 Duties and Rights of the bailor

2.2.4 Duties and Rights of the bailee

2.2.5 Definition of pledge

2.2.6 Distinction between pledge and bailment

2.2.7 Rights and Duties of pawnor

2.2.8 Rights and Duties of Pawnee

2.2.9 Definition of Contract of Agency

2.2.10 Creation of Agency Contract

2.2.11 Discharge or Termination of Agency Contract

2.2.12 Rights and Duties of Agent and Principal

2.3 Exercises

2.4 Books for further Reading

2.0 Objectives :

The study of this untit will enable students to understand the provisions of special contract

l Definition and Nature of Contract of Bailment.

l Essentials of contract of Bailment

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l Duties and Rights of the bailor

l Duties and Rights of the bailee

l Defination of contract of pledge.

l Difference between pledge and bailment

l Rights and Duties of Pawnor.

l Rights and Duties of Pawnee.

l Definition and Nature of contract of Agency.

l Various modes of creation of Agency contract.

l Discharge or Terminatin of contract of Agency.

l Rights and Duties of Agent and principal.

2.1 Introduction :

Bailment is a special type of contract and is contained in sections 148 to 181 of the Indian

Contract Act 1872. It simplies a sort of relationship where the personal property of one person

temporarily goes into the hand or porsersion of another person. Thus the ownership of that

article is with one person and the persession is with another person.

2.2.1 Definition of Bailment :

Bailment is defined in section 148 of The Indian Contract Act as :-

"A bailment is the delivery of goods from one person to another for some purspose, upon

a contract that they shall when the purpose is accomplished be returned or otherwise be disposed

of according to the directions of the person delivering them."

The person delivering the goods is called the "Bailor and the person to whom they are

delivered is called the "Bailee." Examples of contract of bailment are :-

1. A person delivering a cloth to the tailor to stich a suit.

2. A friend lending his book to another friend on a condition to be returned after examination.

3. 'A' delivering his watch to 'B' for repairs.

2.2.2 Essentials of bailment :

1. Contract : Bailment is created by an agreement between bailor and bailee such an

agreement may be express or implied.

2. Delivery of possessiion of goods : This is an important essential of bailment. There

should be delivery of possession of good trom the bailor to the bailee. "Possession" must be

distinguished from "custody of goods". A person who has the custody of goods like a servant, a

guest in the house are not the bailee. In bailment the goods must be handed over by the bailor

to the bailee for some purpose.

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3. Movable goods : Only movable goods are the subject matter of bailment "Goods" is

defined in section 2 (7) of The Sale of Goods Act 1930 as :-

"Every kind of movable property other than money and actionable claims."

Money deposited in a bank is not bailment because the banker is not bound to return the

same notes to the depositor.

4. Specific purpose : In bailment the goods are delivered only for some rpecific purpose.

When the purpose is accemplished the goods are to be returned back or disposed off according

to the directions of the person delivering them.

5. Return of goods : The bailee must return the goods as soon as the purpose is

accomplished. These goods must be returned to the bailor or any other person as per bailors

directions. Also the goods may be returned in the same form or some altered form.

e.g. :- Wheat given for making flour in a grinding mill, cloth given to a taitor to stich a suit.

2.2.3 Duties and Rights of the Bailor :

1. Duties of Bailor :

1. To disclose known faults : It is the first and foremost duty of the bailor to disclose

the known faults to the bailee which expose the bailee to extra ordinary risk. If the bailor does

not disclose the faults he is responsible for any damage that may arise to the bailee.

e.g. :- 'A' lends a cycle to 'B' which he knows is without breaks. 'A' is bound to tell 'B'

about it or if he fails to do so he will be liable for damages.

2. To bear extra - Ordinary expenses of bailment : The bailor should pay the extra

ordinary expenses of the bailment incurred by the bailee in any gratituous bailment.

e.g.: A pays expenses to watchman to watch the car left by 'B' at 'A's custody. 'B' is

bound to pay back expenses paid by A to the watchman.

3. To indemnify bailee for premature termination of bailment : In case of gratituions

bailment if the bailment is terminated by the bailor before the time preseribed then in such a

case the loss occuring to the bailee out of such premature termination should be compensated

by the bailor. However such a loss occured by the bailee should not be more than the benefits

derived.

e.g. : 'A' lends an old car to 'B' gratituosly for three months to use. 'B' incurs Rs. 500/- for

repairs 'A' asks back the car immediately after one month, he will have to compensate B.

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4. To receive back the goods : It is the duty of the bailor to receive back the goods

from the bailee when the purpose of bailment is accomplished. If the bailor neglects or refuses

to take back the goods, the bailee is entitled to receive compensation from the bailor for the

expenses incured to preserve the goods in his custody.

5. To indemnity the bailee : If the bailee suffers any loss due to the defects in the title

of the bailor, the bailor is responsible to the loss that may occur to the bailee. The bailee has

every right to get compensation from the bailor.

2. Rights of the Bailor :

1. Right to file suit : If the bailee is deprived the use of the goods by any third person the

bailor has every right to bring a suit against such a third person. Bailor can also claim compensation

from such a third person.

2. To avoid the contract : A bailor can terminate the contract of bailment if the bailee

does any act against the contract of bailment regarding the goods.

e.g. : 'A' lets a car to 'B' for his own use. 'B' uses the car for tourist. 'A' can terminate the

bailment.

3. Right to return the goods : The bailor has right to receive back the goods from the

bailee when the purpose is accomplished. Bailor can also direct the boilee to return the goods

as per his instructions. If the bailee refuses to return the bailor can file a suit against the bailee.

2.2.4 Duties and Rights of the Bailee :

1. Duties of the Bailee

1. Duty to take reasonable care of goods bailed : In case of bailment the bailee is

bound to take care of the goods bailed as a man of ordinary prudence. He should take care as

if the goods are his own.

In case of loss or damage to the goods bailed it is the bailee who should prove that there

was no negligence on his part and that loss / damage occured inspite of the fact that he took

reasonable care of them. If however bailee took all care and there was no negligence on his

part yet loss occured he is not liable for the loss, destruction or damage.

e.g. : 'A' was admitted in a hospital. He handed over the jewellary to B a hospital official.

The jewellary was stolen. 'B' a hospital official. The jewellary was stolen. 'B' is liable for the

loss.

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2. Duty not to make unauthorised use of goods : If the bailee makes any use of the

goods bailed which is not according to the conditions of the bailment he is liable to make

compensation to the bailor for any damages arising to the goods during such use.

The bailee must use the goods bailed strictly according to the purpose for which they are

bailled.

e.g. : 'A' lets a car to 'B' for his own use. 'B' uses it for tourist purpose. 'B' is liable to

compensate 'A' if the car is damaged.

3. Duty not to mix goods bailed with his own goods : It is the duty of the bailee not

to mix the goods bailed with his own goods. Without the consent of the bailor. If however the

bailee mixes the goods with the consent of the bailor whether intentionally or accidentally and

the good can be seperated the cost of seperation should be borne by the bailee. If however the

goods cannot be seperated the bailee must compensate the bailor for the loss.

4. Duty to return the goods : It is the duty of the bailee to return the goods to the bailor

as per his directions on the expiry of the time stated. Where there are joint owners, bailee may

return the goods to any one of the joint owners.

If the bailee fails to return the gods at a proper time he is responsible for the loss, destruction

or damage to the goods bailed.

5. Duty to return accretion or increase to the goods : It is the duty of the bailee to

return to the bailor any increase arising naturally to the goods bailled during the period of

bailment.

e.g. : 'A' leaves a cow in the custody of 'B' to be taken care of. The cow has a calf. 'B' is

bound to deliver the calf as well as cow to 'A'.

6. Duty not to set up adverse title jus-terti : The bailee cannot set up the defence of

jus terti i. e. goods belong to a third person cannot be said by the bailee. Even if there is a

person who says that the goods belong to him, the bailee must return the goods to the bailor.

2. Rights of the bailee :

1. Right to remuneration or expenses : The bailee is entitled to receive all the lawful

charges for providing his service to the bailor and he has the right to claim remuneration for

such services.

2. Right to compensation : If there are any fault in the goods bailed and the fault was

not disclosed to the bailee, the bailee has a right to receive compensation from the bailor. Also

if the bailor wrongfully refuses to take back the goods bailed, the bailee can claim compensation.

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3. Delivery of goods to one of several joint bailors of goods : If there are more

than one owners to the goods bailed, the bailee must deliver the goods to any one of the joint

bailors of the goods. This return to one joint owner is as if the goods are delivered to all of

them.

4. Right against trespassers : If a third person wrongfully deprives a bialee stands in

the shoes of the bailor and has a right to bring a suit against the trespasser.

5. Bailees Right to lien : Right to lien means right to return or keep the possessiion of

the goods until the amount or remunaration is paid. This right to retain the possession is also

called as right to particular lien.

e.g. : 'A' delives a rough diamand to 'B' a jewellar;to be cut and polished which is done

by B. B is entitled to retain or keep the diamand with him till the amount of his services are

paid.

6. Right to deliver goods, in good faith, to the bailor without title - S. 166 : The

bailee has a right to deliver the goods to the bailor even if the bailor has no title. Thus bailee has

nothing to do who is true owner of goods. However the bailee must act in good faith and

unaware who is true owner.

2.2.5 Meaning and definition of Pledge :

Pledge is a type of special contract. According to section 174 of The Indian Contract Act

1872. "Pledge" may be defined as :-

"The bailment of goods as security for payment of a debt or performance of a promise."

The bailor in this case is called the "Pledgor" or "Pawnor" and the bailee is called the

"Pledgee" or "Pawnee."

Thus pledge is a bailment of goods as a security.

e.g. :- 'A' borrows Rs. 200/- from 'B' and keeps his mobile handset as security for payment

of Rs. 200/- the debt. Here the bailment of mobile is a pledge.

Any kind of movable goods only can be pledged like goods, documents, ornaments and

even a bank passbook. But the important point is that there must be delivery of goods this

delivery maybe (a) actual or (b) constructive or (c) symbolic.

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2.2.6 Difference between pledge and bailment :

Pledge Bailment

1. Pledge is the bailment of goods Bailment of goods is for a specific

as a security i. e. payment of purpose and not as a debt.

debt

2. In case of default i. e. if pawnor Bailee in the bailment can retain the

fails to repay the loan the pawnee goods or sue for the price

has a right to resale the goods after

giving notice to the pawnor.

3. The pawnee has no right to use the Bailee may use the goods, if the bailor

goods pledged with him permits him.

2.2.7 Rights and Duties of Pawnor :

1. Rights of Pownor :

1. Right to get back goods : When the promise is fulfilled or the loan or debt is repaid

the pownar has a right to get back the goods pledged.

2. Right to redeem debt : Many a times, time is stipulated in the contract of pledge as

to when the loan is to be repaid or when the promise should be performed. In such a case if the

pawnor makes a default to payment of debt or performance of promise at the stipulated time,

he may still get back the goods pledged before they are sold. This is called right of redemption.

However in such a case he must pay the additional expenses to the pawnee for his default.

3. Right of preservation and maintenance of goods : It is the right of the pawnor to

see that the goods pledged are kept in a proper and safe condition by the pawnee and that they

are properly maintained.

4. Right of an ordinary debtor : In addition to the above rights the pawnor has a right of

an ordinary debtor which are given to him by various laws which are meant for his protection.

5. Right to calim increase on goods pledged : If there is any increase in the goods

pledged the pawnor has a right to claim that increase from the pawnee.

e.g. : 'A' pledges his shares with 'B' and takes a loan. During the continuance of loan

period bonus shares are issued to 'A'. Here 'A' can claim these bonus shares.

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2. Duties of a Pawnor :

1. Duty to repay the loan : It is the first and the foremost duty of the pawnor to repay

the loan taken from the pawnee within the stipulated time.

2. Duty to pay additional expenses : If the pawnor has spend additional amount on the

preservation and maintenance of the goods pledged. The pawnor must pay that additional

expenses.

3. Duty to follow terms of contract : It is the duty of pawnor to act according to the

terms of contract of pledge.

4. Duty to perform the promise : The pawnor should perform the promise within the

stipulated time.

2.2.8 Rights and Duties of Pawnee :

(1) Rights of Pawnee :

1. Right of retainor : The pawnee may keep the goods in his pessession unless and until

the debt is paid by the pawnor. He may retain the goods not only for the amount of debt but also

for the interest on it and for all expenses incured by him for the possession and maintenance of

the goods.

2. Right to retain the goods for subsequent advances : If the pawnee has given

additional loan against the goods pledged he may retain the goods for such subsequent advances

also.

3. Right to extra ordinary expenses : The pawnee has a right to sue for the amount of

extra ordinary expenses incured by him.

4. Right to receive payment : The pawnee has a right to receive the amount given to

the pawnee by way of debt. He can also claim interest and expenses on the goods pledged.

5. Right against the true owner, when pawnor's title is defective : When the pawnor

has obtained the possession of goods under a viodable contract i. e. by fraud, coercien, undue

- influence and such goods are pledged by him, then the pawnee gets a good title if he has acted

in good faith and without notice of the defect of title of the pawnor.

6. Right to file a suit : If the pawnor makes a default in the repayment of the loan the

pawnee has a right to file a suit against the pawnor.

7. Right to resale : In case of default the pawnee may resale the goods pledged with

him after giving a notice of such resale to the pawnor.

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8. Right to claim loss : In case, after resale of goods there is loss occured to the

pawnee then he may claim such a loss from the pawnor. But if any profit is earned he must

repay it to the pawnor.

(2) Duties of Pawnee :

1. Duty to return the goods : The first duty of the pawnee is to return the goods after

repayment of loan or performance of promise.

2. Duty not use the goods : The goods given to pawnee are only as a security for loan

taken from him. Here the pawnee should not use the goods.

3. Duty to preserve the goods : The goods pledged should be kept properly and also

maintained in a proper condition.

4. Duty to return increase : If there is any increase in the goods pledged the pawnee

should return such an increase in the goods.

5. Duty to return profit : If there is any profit earned by the pawnee on the resale of

goods in default to repay the loan, the surplus amount of profit should be returned to the pawnor.

6. Duty not to violate terms of contract : The pledgee should act according to the

terms of contract and should not violate it e. g. - he should not sell the goods pledged without

giving notice to the pawnor.

2.2.9 Definition of Contract of Agency :

Now a days it is not always possible for a person to do his acts by himself. He may not

always be able to do or attend the work personally, which are necessary for him. Sometimes he

has to depend on the service of the other people.

e.g. : A father may ask his son to deposit money in the bank or pay electricity bill or A

friend may ask another friend to pay him a movice ticket.

In these examples a person doing the act for another is called as agent. The law relating

to contract of Agency is contained in sections 182 to 238 of The Indian Contract Act 1872.

However all the persons acting for and on behaf of another person are not agents. Therefore

we have to be clear regarding the concept of agency.

Definition of Agent :

According to section 182 of The Indian Contract Act agent is defined as :-

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"An agent is a person employed to do any act for another or to represent another in

dealing with third person.

The person for whom such act is done or who is represented is called the principal."

The main function of an agent is to bring his principal into contractual relation with third

person. This means that an agent is merely a connecting link between principal and third party.

Essentials of agency :

1. There should be an agreement between the principal and agent.

2. There should be intention of an agent to act on behalf of principal.

3. No consideration is necessary to create agency.

Rules of agency :

The contract of agency is based on two rules :-

1) Whatever a person can do personally he can do it through an agent.

However there the two exceptions where agent cannot be appointed.

(i) Contract of marriage, (ii) Work annexed to public office eg. of magistrate.

2) He who does an act through another does it by himself. i. e. whatever lawful acts are

done by agent on behalf of principal, are said to have done by agent himself

Who may appoint an agent ?

Any person who is,

1. Major

2. Of sound mind

3. Not disqualified by law

can appoint an agent.

Who may be appointed as agent :

Any person may be an agent, he may even be minor person of unsound mind like a idiot,

lunatic or drunkard may be appointed as an agent. This is because the acts of agents are

binding on principal which means agent cannot be able to pay damages and hence principal will

always be careful in appointing an agent.

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2.2.10 CREATION OF AGENCY :

An agency can be created in any one of the following ways :

Creation of agency

By Agreement By Ratification By Operation of law

Express Implied

agreement agreement

By Estoppel By Holdingout By Necessity

I) By agreement :

A Contract of agency by,

1. Express agreement or

2. Implied agreement

1. Express agreement :

A contract of agency is normally created by an express agreement. Express agreement is

in writing or orally. A general term of written agreement is generally in format of power of

attorney whereby the principal transfers his powers in fovour of an agent for a specific period

on the condition that when the work is completed the agreement will stand cancelled.

2. By Implied Agreement :

Implied agency is presumed from the conduct of the parties. We can presume each on

agency from the circumstances of the case or from the conduct of the parties.

e.g. : 'A' and 'B' are brothers. A lives in Mumbai and 'B' in Kolhapur. They have house at

Pune and given it on rent. 'B' collects the rent and send 1/2 rent to brother 'A' at Mumbai even

though there is no written contract yet 'B' is agent of 'A'.

The implied agreements may fall into any one of the following categories :-

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i) Agency by Estoppel : When a person either by his conduct or by words (spoken or

written), leads wilfully another person to believe that a certain state of thing exists and thereby

asks the other person to act later on he is stopped from denying or refusing that the fact or state

of thing did not exist.

Sometimes the agent does not have authority to do an act on behalf of principal, but the

principal creates an impussion in the mind of third person, either by his conduct or words, that

the agent has an authority to act on his behalf. In such a situation the principal is liable towards

the third party for acts done by agent, by applying the "Law of estoppel".

e.g. :- 'B' tells 'C' that he is 'A' agent. A is listening this. Actually 'B' was not agent of 'A'

however does not object to this statement. Later on 'C' supplier goods to 'B' who pretends to be

agent of 'A'. 'A' is liable to pay the price of goods to 'C' because by keeping quiet 'A' has led 'C'

to believe that 'B' is his agent.

ii) By Holding out : An agency by holding out also the principal is bound by the acts of

the agent. It is also like estoppel but in holding out some positive act must be done by the agent

to led a third person to believe that he is agent of the principal. In estoppel there is a negative

act but in holding there is some positive act done by agent.

e.g. : 'A' is the servant of 'B' and habitually purchases goods on credit for 'B'. From C's

shop. Later on 'B' settles the credit amount. If 'A' leaves the job of 'B' and then purchases

goods on credit from 'C', 'B' must pay the loss sufferred by him because he had admitted

previously that 'A' is his servant.

However it is not for all acts the principal is liable. The principal is liable only for those

acts which are done within authority and are legal and not criminal.

iii) Agency by Necessity : In any urgent circumstances, law gives authority to a person

to act as the agent of another person for the benefit of that person. It may also not be possible

to communicate that he is appointed as agent, such an agency in emergency is called agency by

necessity.

Following conditions must be fullfilled for agency by necessity :

a. There should be real necessity for acting as agent.

b. It is impossible to communicate with the principal.

c. The so called agent is acting for benefit of principal.

Agency by necessity may arise in the following situations :

(a) When the agent has to exceed his authority in time of emergency.

e.g. :- 'A' sends a truck full of fruits from Kolhapur to 'B' at Mumbai. The truck mets with

an accident at Pune. Since fruits will perish the truck driver without communicating with 'A'

sells them. This is agency by necessity in case of emergency.

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(b) A person has possession of anothers property, does one acts to preserve that property

even though he is not an agent. He may act as agent in necessity.

e.g. :- A horse was sent by a train. When it arrived at the station nobody came to take its

delivery. Railway authority had to feed and take care of the horse. Here railway authority is

agent in necessity.

(c) Husband and wife : A husband is bound to maintain his wife and supply her with all the

necessaries in life. If he does not maintain her, the wife can act as the agent in necessity and

pledge the credit of her husband. But if the wife lives seperately by her own will then she

cannot act as agent in necessity.

II) Agency by Ratification :

A person may act on behalf of another

(a) with his consent or (b) without his consent. If a person does any act without the

consent and is lawful and for benefit of that other, the other person may accept the act. This is

ratification.

Ratification means adopting or accepting an act done by a person, after it is done.

e.g. :- 'A' buys 5 bags of wheat on behalf of 'B'. 'B' did not appoint 'A' as his agent. 'B'

mayupon hearing this accept or reject the bags of wheat If 'B' accepts then the act is ratified

and binding on 'B'.

Following are the essential rules of ratification :-

(i) The agent must act as agent of principal which can be identified at the time of contract.

(ii) The act must be lawful.

(iii) The principal must be in existence when act was done.

(iv) The principal must be competent to contract.

(v) The whole act must be ratified and not only some portion can be ratified.

(vi) The act must be rafifed within a reasonable time.

(vii) Ratefication can be express or implied.

(viii) Principal can only ratify the act of agent and nobody else than him.

(ix) Ratification must be done at proper place and time.

(x) Ratification must be made with full knowledge of facts.

(xi) Ratification should relate back to the date when the contract was performed by agent.

Limitation :- The principal cannot ratify the acts of agent if :-

1. Principal is incompetent to contract.

2. Principal does not have knowledge of facts.

3. If the act is void or illegal.

4. If act to be ratified puts third party to damages.

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III) Agency by operation of law :

The agency sometimes is implied by operation of law. Generally.

(a) Promoters of the company when the company is formed.

(b) Partners in a partnership firm who act on behalf of other partners.

are the agents which are by operation of law.

2.2.11 Termination of Agency - sec. 201 :

When the contractual relation between the agent and principal come to an end it is called

"Termination of Agency."

Agency can be terminated in any of the following ways.

Termination of Agency

By act of the parties By operation of Law

Agreement Revocation Revocation

by principal by agent

Performance Expiry of Death of Insanity of Insolvency

of Contract time either party either party of principal

Destruction of Principal Disolution of Termination of

subject matter becoming company sub-agents

alien enemy authority

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I) Termination by act of parties :

1. Agreement : Like any other agreement the contract of agency can be terminated by

mutual agreement between the principal and agent.

2. Revocation by the principal : The contract of agency can be revocked by the principal

at any time. However following conditions must be fulfilled before the authority is revoked :

(i) It can be revoked before agent has excerised his authority.

(ii) Revocation may be exprress or implied by the conduct of principal.

e.g. : 'A' asks 'B' to rent the house of 'A' to anybody who is in need. 'A' afterwards rents

it to 'C' himself. This is revocation of 'B' authority.

(iii) Notice of revocation must be given by principal to agent if it is stated in the contract.

(iv) In case of continuous agency, the agency can be revoked for future transactions by

giving notice.

(v) If the agency is created for fixed period and the principal revokes the authority of

agent before expiry of fixed period he must pay compensation to the agent.

3. Revocation by an agent : An agent may also terminate the agency, because a person

cannot be compelled to continue as agent against his will. An agent must give a notice of his

renunciation to the principal. If he does not give such a notice he will be liable to pay compensation

to the principal for any damage that may arise.

Also if agency is for a fixed period and the agent revokes his agency before expiry of time

he must pay compensation to the principal.

II) Termination by Operation of Law :

1. Performance of Contract : When the contract of agency is entered for a particular

object; it is automatically terminated when the object is accomplished or when the object becomes

impossible to perform.

2. Expiry of time : When the agent is appointed for a fixed time then the agency comes

to an end after the expiry of that time even if the work is not completed.

3. Death of either party : Agency is terminated automatically on the death of either the

principal or the agent. If there is death of the principal the agent must take all reasonable steps

to protect the interest of principal.

4. Insanity of either party : Contract of agency comes to an end if either the principal

or the agent becomes insane. However it is interesting to note that at the begining an insane

person can be appointed by the principal at his risk.

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5. Insolvency of principal : If the principal becomes insolvent the contract of agency is

automatically terminated.

6. Destruction of subject - matter : If the subject-matter for which an agent is appointed,

is destroyed then the agency comes to an end.

e.g. :- If agency was created for the sale of a house and the house is destroyed by fire the

agency is ended.

7. Principal becoming alien enemy : If the principal and agent are citizens of two

different countries and a war breaks out between the two countries, they became alien enemies

and the contract is terminated.

8. Dissolution of company : If the agency is between an incorporated company and

such a company is dissolved the agency is terminated.

9. Termination of sub - agents authority : Sub - agent is a person appointed by an

agent with consent of the principal. When the agency of an agent is terminated authomatically

the agent appointed by the agent i. e. sub - agents authority is also terminated.

2.2.12 RIGHTS AND DUTIES OF AGENT AND PRINCIPAL :

1) Duties of an agent :

1. To act according to the directions of principal : It is the first and foremost duty of

an agnet to act according to the directions given by the principal. In other words he has to

follow the principals orders. If there is no special direction given by the principal then the agent

has to act according to the customs that are prevailing regarding that trade. If the agent does

not follow the directions given by the principal then he has to compensate the principal if any

loss occurs due to his act.

e.g. :- 'A' agreed to store the 'B' goods in his own godwon. 'A' however stored them in

godown of 'C'. Goods were destroyed by fire without negligence on part of 'A', Even then 'A'

was liable for loss to 'B' since he did not follow the directions of B.

2. To act with reasonable care, skill and diligence : It is the duty of an agent to act

with reasonable care, skill and diligence. He must act like a person possessed with similar skill

in the similar business.

If he does not act with care, skill and diligence and any loss occurs to principal due to the

direct consequences of agent, the agent is liable to compensate the principal for such a loss.

e.g. :- 'A' an agent had authority from principal to sale goods on credit. 'A' sold the goods

to 'B' on credit without inquiring about his financial status 'B' was insolvent at the time he

purchased the goods. 'A' must compensate the principal for the loss because he did not act with

reasonable care, skill and diligence.

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3. Duty to render accounts - : It is the duty of an agent to keep the books of accounts

of all the transsactions which he deals with the principals money.

4. Duty to communicate with principal in case of difficulty : In case of difficulty it is

the duty of an agent to communicate with his principal and get his advice and instructions.

5. Duty not to deal on his own account : An agent is appointed to act for and on behalf

of the principal and therefore it is the duty of an agent not to deal on his own account. If he

violates this rule he may be made responsible for any loss that may arise out of his own dealing.

Also if the agent obtains any advantage or benefit out of such a dealing the principal may claim

it from the agent.

6. Duty to pay sums received for the principal : The agent is bound to pay all the

amounts which are received for the principal. He may return the amount after deducting the

amount of expenses incured by him and the amount of remunaration payable to him by the

principal.

7. Duty to protect interest of principal : If the principal dies, the agency is termintated.

On termination of agency it is the duty of an agent to preserve and protect the interest of the

principal since the principal had appointed him on faith and trust in him.

8. Duty not to misuse information : It is the duty of an agent not to misuse any

information of the principaland thereby leak out all the secrets to outsiders. If any such information

of principal is misused and loss is sustained by the principal the principal can claim compensation

from the agent.

9. Duty not to make secret profits from agency : The relation between the agent and

principal is of trust and confidence. Therefore the agent must not make a secret profit from

agency. If he earns any extra income from the contract of agency he must bring this fact to the

knowledge of the principal.

10. Duty not to set up on adverse title : The agent must not set up his own title or

ownership to the goods which he possesses and belong to principal. If he sets up such a wrong

title he will be liable for 'conversion' under Indian Penal Code.

11. Duty not to put himself in a position where interest and duty contract : An

agent must act in the interest of the principal. He must not put himself in such a situation where

the duty and interest will conflict.

e.g. :- 'A' appointed 'B' as his agent to buy some shares for him. 'B' sold his own shares

to 'A' at higher rate without disclosing to whom they belonged. 'A' could terminate the contract.

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12. Duty not to delegate authority : To delegate authority means ask someone else to

do the work which a person is asked to do. An agent is appointed to do the work himself for the

principal and so he must not employ another person to perform his duties. However the agent

may appoint a sub-agent with consent of the principal.

2) Rights of an Agent :

An agent has following rights against the principal :-

1. Right of retainer : The agent has a right to keep the amount spend and remuration

due to him from the principal, out of any amount which is received on behalf of principal.

2. Right to remuneration : The agent has a right to receive the agreed amount of

remuneration from the principal. If no such amount is decided to be paid then he is liable to

receive a reasonable amount. He can claim the amount of remuneration only on the completion

of the work. If however the agent does any misconduct or fails in his work then he is not

entitled to any amount of remuneration.

e.g. :- A appointed 'B' to recover Rs. 1000/- from C. 'B' failed to recover money from 'C'.

'B' is not entitled to remuneration.

3. Right of lien : Lien means possessiion of goods. An agent has right to retain the goods

or any documents of the principal till the amount of commission, or remunaration or expenses

incured by him are paid. This right to lien is a particular lien only restricted to amounts arising

out of contract of agency. Here the agent has only right to lien i. e. possession of goods and not

a right to resale of goods.

4. Right of indemnification : "To indemnify" means to "Compensate a person." An

agent has a right to be indeminified by the principal for all the lawful acts done by him in course

of agency and also for all the expenses incured by him. However the agent cannot claim

indemnify or compensation for unlawful or criminal act.

e.g. :- 'A' asks 'B' to beat 'C' and agrees to pay amount and also indemnify him against all

consequences of the act. 'B' beats 'C'. 'C' brings case and asks damages from 'B'. 'B' pays and

later asks 'A' to indemnify him. 'A' refuses. Here 'A' is not liable to indemnify 'B' for criminal

act.

5. Right of compensation : An agent has a right to be compensated for all the injuries or

damage sustained by him for doing any lawful act of a principal. This injuries must be sustained

due to the principals neglect or want of skill.

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6. Right of stoppage in transit : Like an unpaid seller, an agent also has a right to stop

the goods in transit i. e. duration of travelling. He can stop these goods,

a. for money incured by him or

b. if principal has become insolvent.

7. Right to be indemnfied against consequonces of acts done in good faith : An

agent has a right to be indemnified against the consequences of an act which is done in good

faith, even if the act turns out to be injurious to the right of third person.

3) Duties of the Principal :

The duties of the principal are the rights of an agent.

Following are the duties of the principal towards the agent.

1. To pay remuneration and other expenses : It is the duty of the principal to pay

remuneration and other expenses incured by the agent for the work done by him for the principal.

2. Duty of indemnify agent for lawful acts : The principal is bound to indemnify the

agent i.e. compensate him if he has incured any loss while doing any lawful act.

3. Duty to compensate agent for acts done in good faith : A principal is liable to

compensate the agent for all the acts done in good faith even if it causes injury to a third person.

However the principal is not liable to pay for any criminal act.

4. Duty to indeminfy agent for injury caused due to principals neglect : If any

injury is caused to the agent due to the neglegiance of principal then principal must compensate

the agent.

e.g. :- 'A' eomployed 'B' a bricklayer to lay briks in a building. 'A' himself put a ladder in

a wrong way due to which 'B' fells down and gets injures 'A' is liable to compensate 'B'

5. Duty to pay third party for agent's misrepresentation or fraud : An agent is

appointed by the principal all the acts done by agent are said as acts done by the principal.

Therefore if the agent committs a fraud or misrepresentation while doing principals work, the

principal must compensate the third party for loss.

4) Rights of Principal :

1. Right to recover damages : If principal suffers any loss due to the misconduct of the

agent like if he does not follow the directions of the principal, then principal can recover damages

from the agent.

112

2. Right to ask for accounts : If the agent makes any secret profit out of the agency the

principal has a right to ask for accounts from agent.

3. Right to terminate contract : The principal has every right to cancell the contract of

agency. He can do so when there is misconduct on the par of agent or the agent is earning

secret profits out of agency.

4. Right to give directions : The principal has every right to give directions to the agent

as to how he should act.

2.3 Exercises :

1. Explain the concept of Bailment. What are its characterstics ?

2. Discuss in brief right and duties of bailor.

3. Discuss in brief rights and daties of bailee.

4. Explain various duties of Bailee.

5. Explain various Rights of Bailor.

6. Explain the contract of pledge and give its features.

7. Enumerate the rights and duties of pawnor and pawnee.

8. Distingwish between pledge and Bailment.

9. Explain the concept Agency. How agency is created ?

10. Explain the varous modes of termination of contract of agency.

11. Give in brief the rights and duties of the principal as against Agent.

12. Give in brief the rights and duties of an agent towards his principal.

2.4 Books for further Reading :

1. Mercantile Law - S. S. Gulshan, Excel Books, New Delhi.

2. Business Law - N. D. Kapoor, Sultanchand & s. New Delhi.

3. Principles of Business Law - Dr. Manmohan Prasad,

and Management Himalaya Publishing House, Mumbai.

4. http/www.answers com/topic/contracts/legal

5. www.expertlaw.com.Expert Law Library.

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113




Unit-8

Intellectual Property Rights

G Trademarks

G Patents

G Copyrights

G Registration of Designs (Only Concepts)

Objectives :

I. To understand the basic concepts of Intellected Property Rights.

II. To create legal awareness about Intellectual Property Rights.

Introduction :

Intellectual Property Rights (I.P.R.) are the legal rights governing the use of creations of

the human minds. Intellectual property refers to creation of mind, i. e. inventions, industrial

designs for article. literary and artistic work, symbols, etc., used in commerce.

The term "Intellectual Property" refers to the general area of law. It includs copyrights,

patents, designs and trademark and the related rights.

The intellectual property law regulates the creation, use and exploitation of mental or

creative labour. They establish property protection over intangible things such as ideas, inventions,

signs and information.

Intellectual property is divided into two categories. i) Industrial property, which includs

inventions (patents), trademarks, industrial designs and geographic indications of source. and ii)

Copyright, which includs literary and artistic works such as novels, poems, plays, films and

musical works etc.

Justification for Intellectual Property :

The question is why legal protection is provided to intellectual property ? The general

justification for the protection of intellectual property rights is that the intellectual property

induces or encourages desirable behaviour e.g. patent system is sometime justified on the basis

that it provides inventor with an incentive to disclose valuable technical information to the

public, which would have otherwise remain secret.

114

International aspect of Intellectual Property :

The globalisation of trade and commerce has made a tremendous impact on the expansion

of the regime of intellectual property. Following International Coventions are directly concerned

with intellectual property :

i) The Paris Convention for the Protection of Industrial Property, 1967.

ii) The Berne Convention for the Protection of Literary and Artistic Works, 1971.

iii) The Rome Convention for the Protection of Performers, Producers of Phonograms

and Broadcasting Organisations, 1961.

iv) The Treaty on Intellectual Property in Respect of Integrated Circuits done at Washington

DC, on May 26, 1989.

v) Geneva Convention on Protection of New Plant Varieties.

vi) GATT and WTO Agreement including TRIPS Agreement.

vii) Convention establishing World Intellectual Property Organisation (WIPO)

viii) Patent Co-operation Treaty (PCT)

ix) Budapest Treaty.

All these Conventions define the scope and width of intellectual property rights in different

fields. India is a member of almost all the important International Conventions.

1) The Trade Marks Act, 1999 :

A trademark is a visual symbol or sign in the form of a word or a label.

The sign may consist of one or more distinctive words, letters, numbers, drawings, pictures,

emblems, colours or the form of the other special presentation of containers or packages for

the product.

It is a commercial asset intended to be used commercially by businessmen. Due to

trademark the owner gets a perpetual right to its exclusive use in relation to his goods and

services.

Registration of trade mark gives the businessman an exclusive right to the use of trade

mark. The object of trade mark law is to provide for the registration; better protection of trade

marks for goods and services and the prevention of the use of fraudulent marks on goods and

services. If there is any invasion of this right by any other person by a mark which is the same

or deceptive similar to his trade marks, he can protect his trade mark by an action or infringement.

In case of the infringement of registered trade mark or passing of a registered or

unregistered trade mark, the trade mark law provide to the proprietor of the trade mark relief in

115

the form of

a) injunction.

b) damages and

c)account of profit.

The Act also provide for the penalties in the form of

a) imprisonment and

b) Fines for the offence of falsification of trade mark and has false application of

trade mark.

2) The Patents Act, 1970 :

A patent is a right granted to a person who has invented a new and useful article or an

improvement of an existing article or a new process of making an article.

It consists of an exclusive right to manufacture new article invented or manufacture an

article according to the invented process for a limited period.

The owner of the patent can sell his patent property. He can also grant licenses to others

to exploit the patent.

A patent system is justified because it encourages and develops new technology and

industry.

The objectives of the Act are :

1) The protection of individual interest of the patent and

2) The protection of interest of the society.

This Act has been recently amended by the Patents (Amendment) Act, 2002. Section 48

of the Amendment Act confers the exclusive right to prevent third parties, who do not have

consent of patentee, from the act of making, using, offering for sale, selling or importing for

those purposes his patent invention in India.

The Supreme Court held that, "The object of Patent law is to encourage scientific research,

new technology and industrial progress."

3) The Copyright Act, 1957 :

Copyright means the exclusive rights to do or authorise others to do certain acts in relation

to (1) Literacy, dramatic, musical and artistic works.

(2) Cinematograph film and

(3) Sound recordings

Basically copyrights is the right to copy or reproduce the word in which copyright subsists.

116

The object of copyright law is to encourage authors composers, artists and designers who

create original works by rewarding them with the exclusive right for a limited period to exploit

the work for monetary gain.

After signing the GATT, India entered into global market economy. Then the number of

changes have been made in the Copyright Act of 1957 by the Amending Act of 1994. Now this

law is more in lines with the present law in many developed countries.

The technological progress has made reproduction of copyright material easy and cheap

but at the same time it has made piracy of copyright work very simple and difficult to regulate

and control them. Therefore, varions countries have joined together to form the International

Conventions namely - The Bern Convention and Universal Copyright Convention. India is also

a member of both the Conventions.

4) The Designs Act, 2000 : (Registration of Designs)

Under section 2 (d) of The Design Act, the "Design" means only the features of shape,

configuration, pattern, ornaments or composition of lines or colours applied to any article whether

in two dimensional or three dimensional or in both forms, by any industrial process or means,

whether manual, mechanical or chemical, separate or combined, which in the finished article

appeal to and are judged soley by the eye; but does not include any mode or principle of

construction or anything which is in substance a mere mechanical device and does not include

any trade mark or property mark or any artistic work.

There are six features to a design :

i) Shape ii) Configuration iii) Pattern iv) Ornament v) Composition of lines vi) Colours.

The terms shape and configuration refer to the form of an article. It is usually three

dimensional in nature.

The terms pattern and ornament are decorative features ordinarily applied to the surface

of the article. It is two dimensional in nature.

The terms composition of lines and colours are applied to the surface of the article.

ªªª

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ghH$mar g§ñWm Cƒm{YH$ma g{_VrÀ`m _Vo ghH$mar g§ñWm `m àm_w»`mZo g^mgXm§À`m ñdm`Îm Am{UAm{W©H$ g§ñWm, ñdmdb§~r d ñdV: {Q>Hy$Z amhUmè`m, ñdV§Ì Mm§Jbo d nmaXe©H$ ì`dhma H$aUmè`m g§ñWm Am{UÁ`m ghH$mar VÎdmda d _yë`mda MmbUmè`m g§ñWm AmhoV. `m gd© ~m~r {dMmamV KoD$Z `m g{_VrZo KQ>ZoV~Xb H$aÊ`mgmR>r nwT>rb {e\$maer gwM{dë`m AmhoV.

(I) amÁ`KQ>ZoVrb ~Xbmg§~§YrÀ`m {e\$maer :

1. Cƒm{YH$ma g{_VrZo àW_ ApñVËdmV AgUmao XoemVrb ghH$mar g§ñWm§Mo àemgZ d {Z §ÌUmMm{dMma Ho$bm. Ë`m§À`m _Vo ghH$ma hm {df` amÁ` gaH$maÀ`m AIË`m[aVrb Amho. Ë`m_wio doJdoJù`m amÁ`mVghH$mam~m~V Ë`m§Mo ñdV§Ì ghH$ma H$m`Xo AmhoV. Ë`m_wio ghH$mar Midi ñdV§Ì d bmoH$emhr ñdê$nmMr ahmdråhUyZ gd© amÁ`mVrb ghH$ma H$m`Úm_Ü o EH$ê$nVm AWdm EH$gmaIonUm Agbm nm{hOo. VgoM gaH$marZmoH$aemhrÀ`m A{V[aŠV {Z §ÌU d hñVjonmnmgyZ ghH$mar Midi _wŠV Ho$br nm{hOo. AZoH$ amÁ`m§Zr "_m°S>obH$mo Am°nao{Q>ìh A°ŠQ>'/ AmXe© ghH$ma H$m`ÚmÀ`m YVuda Amnë`m amÁ`m§_Ü o ghH$ma H$m`Xo ~Z{dbo AmhoV.ho H$m`Xo Á`m ghH$mar g§ñWm_Ü o gaH$maMr ^m{JXmar Zmhr, Aem ghH$mar g§ñWmgmR>r V`ma Ho$bo AmhoV.

Ë`m_wio m g{_VrÀ`m Ñ{ï>H$moZ Agm Pmbr H$s ghH$mar g§ñWmMr ñdm`ÎmVm {Q>H${dÊ`mgmR>r amÁ`KQ>ZoV H$mhr~Xb Ho$bo nm{hOo, Á`m_wio ghH$ma H$m`Xm amÁ`KQ>ZoÀ`m Mm¡H$Q>rV oB©b d Ë`mbm H$m`Xoera ñdê$n àmá hmoB©b.

`m g{_VrZo 7 OyZ 2007 amoOr amÁ`KQ>ZoVrb d ~hþamÁ`r` ghH$ma H$m`Xm 2002 _Ü o ~Xb H$aÊ`mg§~§YrMmAmnbm Ahdmb H|$Ð gaH$mabm gmXa Ho$bm. Ë`m_Ü o nwT>rb ~Xb gwM{dÊ`mV Ambo AmhoV.

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1. `m Cƒm{YH$ma g{_VrZo amÁ o d H|$ÐmÀ`m AIË`m[aVrb ghH$mar g§ñWm§À`m pñWVrMm Aä`mg Ho$bmd amÁ`KQ>ZoVrb IX-A EodOr IX-B H$b_ gwM{dbo, Oo n§Mm`V amÁ` g§ñWm d ZJanm{bH$m§ZmXoIrb bmJy hmoVo.ho H$b_ ñnï> H$aVo H$s ghH$mar g§ñWm `m gaH$maÀ`m {Z §ÌUmImbrb g§ñWm hmoV. na§Vw ZJanm{bH$m d n§Mm`VamÁ` g§ñWmZm bmJy Ho$bo OmUmao VÎd AWdm g_mZVm ghH$mar g§ñWm§Zm bmJy nS>obM Ago Zìho, Ago m g{_VrMo_V ~Zbo. n§Mm`V amÁ` g§ñWm d ZJanm{bH$m `m bmoH$m§À`mH$Sy>Z Mmb{dë`m OmVmV na§Vw ghH$mar g§ñWm `mñd §em{gV g§ñWm hmoV.

amÁ`KQ>ZoVrb H$b_ 19 (1) (C) Am{U H$b_ 19 (4) Zwgma ZmJ[aH$m§Zm g§ñWm qH$dm g§KQ>Zm ñWmnZH$aÊ`mMm h¸$ ~hmb H$aVo, na§Vw ghH$mar g§ñWm ñWmnZ H$aÊ`m~m~VMo ñnï>rH$aU XoV Zmhr. ghH$mar g§ñWm `mamÁ`m§À`m `mXr_Ü o (state list) g_m{dï> AmhoV, Va H|$ÐmÀ`m `mXr_Ü o g_m{dï> ZmhrV (Centralist) H$m_Jmag§KQ>Zm g_dVu `mXr (gm_mB©H$ `mXr) (Concurrent list) _Ü o g_m{dï> AmhoV åhUyZ KQ>ZoMo 19 (1) (C) hoH$b_ Oo gy{MV H$aVo, Vo ñnï>nUo _m§S>Uo JaOoMo Amho. ghH$mar g§ñWm `m bmoH$m§À`m g§KQ>Zm AmhoV Ë`m_wioË`m§À`mda Or ~§YZo/{Z~ªY Kmbmd`mMo AgVrb Vo amÁ`KQ>ZoÀ`m H$b_ 19 (4) À`m Mm¡H$Q>rVM Agbonm{hOoV.

Ë`mMà_mUo H$m`Xm d H$moQ>mªZr {Xbobo Ý`m`-{ZdmS>o ñnï> H$aVmV H$s ghH$mar g§ñWm `m gaH$maZo ñWmnZHo$boë`m g§ñWm AmhoV, g^mgXm§Zr {Z_m©U Ho$boë`m g§ñWm ZìhoV. Ë`m_wio amÁ`KQ>ZoV ghH$mar g§ñWm§Mr {ZpíMVAer ì`m»`m Agbr nm{hOo, Á`m_Ü o ghH$mar g§ñWm `m bmoH$m§Zr (_mbH$sÀ`m) ñWmnZ Ho$boë`m, {Z §{ÌVHo$boë`m d Mmb{dboë`m g§ñWm hmoV Ago ñnï> hmoB©b.

ghH$mar g§ñWm Cƒm{YH$ma g{_Vrbm Aer ^rVr dmQ>V hmoVr H$s, ghH$mar g§ñWm ~m~V IX-A Z§Va IX-

B hm ^mJ n§Mm`V amÁ` g§ñWm d ZJanm{bH$m§À`m ~amo~a, amÁ`KQ>ZoV g_m{dï> H$aVmZm ghH$mar g§ñWm gwÕmgaH$maÀ`m {Z §ÌUmImbrb g§ñWm AmhoV, Agm AW© hmoB©b. Ë`m_wio hm ^mJ, amÁ`KQ>ZoV g_m{dï> H$aVmZmbmoH$g oÀ`m H${_Q>rZo (Parlimentary Committee) Aer XjVm KoVbr nm{hOo H$s, darb dmŠ`aMZm ghH$marg§ñWm§Zm bmJy hmoUma Zmhr. WmoS>Š`mV, ghH$mar g§ñWm gaH$maÀ`m {Z §ÌUmV AgUma ZmhrV.

(A) amÁ`KQ>ZoÀ`m H$b_ 19 (1) (C) _Ü o _wb yV h¸$ ghH$mar g§ñWmMm g_mdoe H$aÊ`mg§~§YrÀ`m{e\$maer :

ghH$mar g§ñWm Cƒm{YH$ma g{_VrZo KQ>ZoÀ`m H$b_ 19 (1) (C) _Ü o Imbrb ~m~tMm g_mdoe H$amdmAer {e\$mag Ho$br Amho.

1) amÁ`KQ>ZoÀ`m H$b_ 19 (1) (C) _Ü o "g§KQ>Zm' (Associations) `m eãXmEodOr "ghH$mar g§ñWm'(Co-operative societies) hm eãX Kmbmdm

2) amÁ`KQ>Zo_Ü o CnH$b_ (4) g_m{dï> H$amdo Oo ghH$mar g§ñWoMr ì`m»`m ñnï> H$aVo Am{U Ë`mMmAW© Agm hmoVmo H$s, ghH$mar g§ñWm EopÀN>H$, bmoH$emhr, ñdm`Îm d g^mgXm§Mm Am{W©H$ gh^mJ `m VÎdmdañWmnZ Ho$ë`m OmVrb d Mmb{dë`m OmVrb.

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(~) {Z`mo{OV IX-B ^mJ amÁ`KQ>ZoV g_m{dï> H$aÊ`mg§~§YrÀ`m {e\$maer :

1) Cƒm{YH$mar g{_VrZo ghH$mar g§ñWm~m~V Imbrb ^mJ amÁ`KQ>ZoV g_m{dï> H$amdm Ago gwM{dbo.Á`m_wio Ë`m gaH$maÀ`m {Z §ÌUmnmgyZ Xya amhVrb Ë`m~m~V H$b_mà_mUo {e\$maer nwT>rb hmoV.

2) ghH$mar g§ñWm.

243. ZH ì`m»`m : `m ^mJmV nwT>rb ~m~tMm g_mdoe hmoVmo.

(A) {H«$`merb g^mgX (Active member) : Omo g^mgX ghH$mar g§ñWoÀ`m H$m_H$mOmV {VÀ`mnmoQ>{Z`_mZwgma gh^mJr hmoVmo, Ë`mg {H«$`merb g^mgX Ago åhUmdo.

(~) A{YH¥$V ì`ŠVr (Authorised Person) : Or ì`ŠVr KQ>ZoÀ`m H$b_ 243 ZQ Zwgma A{YH¥$Vì`ŠVr åhUyZ AmoiIbr OmVo, Aer ì`ŠVr.

(H$) _§S>i (Board) : åhUOo ghH$mar g§ñWmMo {Z §ÌU H$aUmar g§ñWm hmo . Or H$moUË`mhr ZmdmZoAmoiIbr OmV Agob Am{U {OÀ`m hmVr ghH$mar g§ñWoÀ`m H$m_H$mO{df`H$ ì`dñWmnZmMo {X½Xe©Z d{Z §ÌU AgVo Aer g§km hmo .

(S>) ghH$mar g§ñWm (A Co-operative society) : ghH$mar g§ñWm åhUOo Aer ñdm`Îm g§ñWm H$s OrbmoH$m§Zr ñdoÀN>oZo EH${ÌV oD$Z ñdV:À`m g_mZ JaOm d C{Ôï>o nyU© H$aÊ`mgmR>r d bmoH$emhr VÎdo d _yë`mZwgmaApñVËdmV AgUmè`m amÁ` AWdm H|$Ð gaH$maÀ`m ghH$ma H$m`ÚmZwgma Zm|Xbobr AWdm Zm|Xbr OmUmar g§ñWmhmo`.

(B©) "gaH$ma' (Government) : åhUOo H|$Ð gaH$ma AWdm amÁ` gaH$ma hmo .

(\$) ~hþamÁ`r` ghH$mar g§ñWm (Multi-state Co-operative society) : åhUOo Aer g§ñWm H$s{OMo H$m ©joÌ EH$mnojm A{YH$ amÁ`m§_Ü o AgVo Am{U ApñVËdmV AgUmè`m H$moUË`mhr ghH$mar H$m`ÚmZwgma{VMr Zm|XUr Pmbobr AgVo. AWdm Zm|Xbr OmUmar AgVo.

(J) A{YH$mar (Office bearer) : ghH$mar g§ñWoMm A{YH$mar åhUOo AÜ`j, CnmÜ`j, g{Md,I{OZXma qH$dm g§MmbH$ _§S>im_Ü o {ZdSy>Z Ambobr H$moUVrhr ì`ŠVr hmo .

(M) amÁ`ñVar` ghH$mar g§ñWm : åhUOo amÁ`mVrb H$m`Xo _§S>imZo V`ma Ho$boë`m ghH$mar H$m`ÚmZwgma{ZX}erV Ho$bobr d {OMo H$m ©joÌ g§nyU© amÁ`^a AgUmar ghH$mar g§ñWm hmo .

(N>) df© (Year) : åhUOo 31 _mM© amoOr g§nUmao df© hmo .

243. ZI ghH$mar g§ñWmMo EH${ÌH$aU (Incorporation of co-operative society) : amÁ`mMo H$m`Xo_§S>i,H$m`ÚmZwgma ghH$mar g§ñWmÀ`m EH${ÌH$aUmMr {Z §ÌUmMr d ~§X H$aÊ`mMr VaVyX H$aVo, Á`m ghH$mar g§ñWmEopÀN>H$, bmoH$emhr, ñdm`ÎmVm d g^mgXm§Mo Am{W©H$ {hV `m VÎdmda H$m } H$arV AgVmV.

243. ZJ ghH$mar g§ñWmMm A{YH$mar d g§MmbH$ _§S>imVrb gXñ` g§ñWm d H$m ©H$mb (Number

and terms of members of Board of Directors and its office bearers) :

1) ghH$mar g§ñWoÀ`m g§MmbH$ _§S>imV {H$Vr gXñ` g§»`m Agmdr ho amÁ` gaH$maÀ`m H$m`ÚmV Z_yX

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Ho$bobo AgVo, na§Vw 21 nojm OmñV gXñ` g§MmbH$ _§S>imV ZgmdoV.

2) \$ŠV {H«$`merb g^mgXM g§MmbH$ _§S>imÀ`m {ZdS>UwH$sV _VXmZ H$ê$ eH$Vrb d {ZdS>UyH$bT>dy eH$Vrb. na§Vw _§Ìr ghH$mar g§ñWoMo AÜ`j, CnmÜ`j (MoAa_Z qH$dm ìhmB©g MoAa_Z) hmoÊ`mg nmÌZmhrV. VgoM Á`m g^mgXm§Zm ghH$mar g§ñWoÀ`m g§MmbH$ _§S>imMr {ZdS>UyH$ bT>dm`Mr AgVo Ë`m§Mm g§ñWoÀ`mì`dgm`mer H$moUË`mhr àH$maMm g§~§Y AgVm H$m_m Z o.

3) g§MmbH$ _§S>imMr _wXV {ZdS>UyH$ Pmë`mÀ`m VmaIonmgyZ nwT>o nmM dfo© amhrb. g§MmbH$ _§S>imV{ZdSy>Z Ambobo gXñ`M (MoAa_Z, ìhmB©g MoAa_Z) AÜ`j qH$dm CnmÜ`jm§À`m {ZdS>UyH$sg C o amhÊ`mgAWdm _XVmZ H$aÊ`mg nmÌ AgVrb.

g§MmbH$ _§S>im_Ü o H$mhr H$maUm_wio EImXr OmJm [aŠV Pmë`mg Vr ^aÊ`mMm A{YH$ma g§MmbH$_§S>imbm Agob Va g§MmbH$ _§S>imMr _wXV _yi _wXVrÀ`m (5 df}) {Zåå`mnojm H$_r Agob VaM Aer OmJm^aVm oB©b.

4) amÁ` gaH$maÀ`m H$m`Xo_§S>imbm [aŠV g§MmbH$mMr OmJm aVm oB©b, Vmo g§MmbH$ ~±H$sJ, ì`dñWmnZAWdm {dÎmr` dJ¡ao joÌmVrb VÁk ì`ŠVr Agbm nm{hOo. na§Vw Aem Zo_ë`m OmUmè`m g^mgXm§Mr g§»`mXmoZnojm OmñV AgVm H$m_m Z o. VgoM g§MmbH$ _§S>imÀ`m {ZdS>UyH$rV nam yV Pmboë`m C_oXdmambm g§MmbH$_§S>imda pñdH¥$V gXñ` åhUyZ Zo_Vm oUma Zmhr.

243. ZK g§MmbH$ _§S>i gXñ`m§Mr {ZdS>UyH$ (Election of members of Board) :

amÁ`mÀ`m ghH$ma H$m`ÚmZwgma ghH$mar g§ñWoÀ`m g§MmbH$ _§S>imbm ghH$mar g§ñWm d {VÀ`mer g§~§YrVgd© {ZdS>UwH$m KoÊ`mMm A{YH$ma Agob, VgoM g§MmbH$ _§S>imMr _wXV g§nÊ`mnydu `m {ZdS>UyH$m KoVë`mnm{hOoV, Ë`mgmR>r Amdí`H$ AgUmar à{H«$`m d _mJ©Xe©Z amÁ` gaH$maMo H$m`Xo_§S>i nwadob.

243. ZL g§MmbH$ _§S>i aÔ H$aUo (Supersession of Board of Directors) :

ghH$ma H$m`ÚmMm _gwXm ñnï> H$aVmo H$s ghH$mar g§ñWoÀ`m g§MmbH$ _§S>imÀ`m OmJr BVa H$moUmMrhrZo_UyH$ H$aVm oUma Zmhr AWdm ghm _{hÝ`mÀ`m H$mbmdYrnojm OmñV H$mi g§MmbH$ _§S>imbm ñW{JVr XoVmoUma Zmhr. VWm{n ~hþamÁ`r` ghH$mar g§ñWm ì`{V[aŠV AgUmar ghH$mar g§ñWm Or ~±H$s¨J ì`dgm` H$aVo,

Aem g§ñWogmR>r hr VaVyX 6 _{hÝ`mEodOr 1 df© amhrb, Á`m g§ñWoV gaH$maMr ^m{JXmar, {dÎmr` _XV AWdmgaH$maMr h_r Zgob.

`m g{_VrZo gyM{dbo H$s ghH$mar g§ñWoÀ`m g§MmbH$ _§S>imÀ`m JÀN>§Xrg AWdm H$mTy>Z Q>mH$Ê`mgH$moUË`mhr n[apñWVrV nadmZJr AgUma Zmhr, Á`m g§ñWoV gaH$maMo ^mJ^m§S>db 51% nojm H$_r Agob.

243. ZM ghH$mar g§ñWmMr {hemo~ VnmgUr (Audit of Accounts of co-operative Societies) :

àË oH$ ghH$mar g§ñWoZo dfm©VyZ EH$Xm H$m`ÚmZwgma {hemo~ VnmgUr H$aÊ`mMr VaVyX H$amdr. hr {hemo~VnmgUr H$m`ÚmZwgma _mÝ` Agboë`m {hemo~ VnmgUrH$Sy>Z H$ê$Z ¿`mdr. Ë`m {hemo~ VnmgUrgmMr Zo_UyH$ghH$mar g§ñWoÀ`m gd©gmYmaU g oZo H$amdr. àË oH$ ghH$mar g§ñWoMr {hemo~ VnmgUr Am{W©H$ dfm©À`m ghm

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_{hÝ`mÀ`m AmV H$amdr.

243. ZN gd©gmYmaU g^m ~mobmdUo (Convening of the general body meeting) :

ghH$ma H$m`ÚmZwgma ghH$mar g§ñWoMr gd©gmYmaU g^m Am{W©H$ df© g§nÊ`mnydu ghm _{hÝ`mÀ`m AmV~mobdmdr d g oMo H$m_H$mO H$amdo.

243. ZO g^mgXm§Mm _m{hVr {_i{dÊ`mMm A{YH$ma (Right of a member of get Information):

ghH$ma H$m`ÚmZwgma àË oH$ ghH$mar g§ñWoZo Amnë`m H$m_H$mOmer g§~§YrV nwñVHo$, _m{hVr, {hemo~ dJ¡aoàË oH$ g^mgXmbm CnbãY H$ê$Z {Xbr nm{hOoV. VgoM ghH$mar g§ñWoÀ`m ì`dñWmnZm_Yrb àË oH$ g^mgXmZo{H$_mZ H$mhr {_Q>tJZm CnpñWV am{hboM nm{hOo. VgoM àË oH$ g^mgXmbm {ejU à{ejU XoUo ~§YZH$maH$ Amho.

243. ZP _m{hVrnÌH$ (Returens) :

àË oH$ Am{W©H$ df© g§nyÊ`mnydu 6 _{hÝ`mÀ`m AmV ghH$mar g§ñWoZo amÁ` gaH$maZo {Z wŠV Ho$boë`mA{YH$mè`mbm Amnbo _m{hVrnÌH$ gmXa Ho$bo nm{hOo. Á`m_Ü o dm{f©H$ Ahdmb, Am°{S>Q>aZo Vnmgbobo {hemo~-nÌH$, Am{YŠ` dmQ>nmMr `moOZm, nmoQ>{Z`_ XwéñË`m, gd©gmYmaU g oMr VmarI, {ZdS>UyH$m KoÊ`mg§~§YrMr_m{hVr BË`mXtMm g_mdoe Agmdm.

243. ZQ JwÝho d X§S> (Offences and Penalties) :

amÁ`mMo H$m`Xo_§S>i Imbrb JwÝømgmR>r X§S> AmH$maUr H$aÊ`mg§~§Yr H$m`Xm H$aÊ`mMr VaVyX H$aob. _wÔm_MyH$sMr _m{hVr XoUo, My{H$Mo _m{hVr nÌH$ V`ma H$aUo, _wÔm_ EImXr _m{hVr Z XoUo, g^mgX, ZmoH$aXma AWdmA{YH$mè`mZo H$m`ÚmMo C„§KZ H$aUo, «ï>mMma dJ¡ao.

243. ZR ~hþamÁ`r` d H|$Ðem{gV àXoemV ghH$mar g§ñWm ñWmnZ H$aÊ`mgmR>r AO© H$aUo (Appli-

cation to Multi-state co-operative Societies and union territories) :

hr VaVyX ~hþamÁ` ghH$mar g§ñWm d H|$Ðem{gV àXoemVrb ghH$mar g§ñWmZm bmJy nS>Vo.

II) ~hþamÁ`r` ghH$mar g§ñWm H$m`Xm 2002 _Yrb XwéñË`m (Amedment to the multi-state co-

operative Societies Act 2002) :

Joë`m gmV dfm©nmgyZ ~hþamÁ` ghH$mar H$m`Xm 2002 ApñVËdmV Amho, `m§Mr `m g{_VrZo Zm|X KoVbr.hm H$m`Xm A{YH$ ì`mnH$ H$ê$Z ~hþamÁ` ghH$mar g§ñWm g_moarb g_ñ`m Xya H$aÊ`mgmR>r Ë`m_Ü o ~Xb H$aUoAmdí`H$ Amho, Ago `m g{_VrMo _V ~Zbo. `m ~m~V Cƒm{YH$ma g{_VrZo Imbrb {e\$maer Ho$ë`m.

1. `m ghH$mar g§ñWmgmR>r Am§Vaamï´>r` _mÝ` Pmbobr ghH$mamMr ì`m»`m bmJy H$amdr, Á`m_wio `mg§ñWmMo EopÀN>H$, ñdm`Îm d bmoH$emhr ñdê$n {Q>Hy$Z amhrb.

2. ghH$mar g§ñWm `m g^mgXm§À`m _mbH$sÀ`m d Ë`m§À`mH$Sy>Z {Z §{ÌV Ho$ë`m OmUmè`m g§ñWm AmhoV,Ë`m_wio `m H$m`ÚmV "{H«$`merb g^mgX' hr g§H$ënZm g_m{dï> H$amdr. VgoM {H«$`merb g^mgXm§Mr ì`m»`mXoIrb g_m{dï> H$amdr. `m H$m`Úm_Ü o Aer VaVyX Amho H$s \$ŠV {H«$`merb g^mgXmbmM _V XoÊ`mMm d

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{ZdS>UyH$sbm C o amhÊ`mMm A{YH$ma amhrb.

3. `m Cƒm{YH$ma g{_VrZo Aer {e\$mag Ho$br H$s H§$nZr H$m`ÚmV g_m{dï> Agbobr {dídñVmÀ`mO~m~Xmar~m~VMr VaVyX `m H$m`ÚmV (MSCS - 2002) g_m{dï> H$amdr. hr VaVyX ghH$mar g§ñWoMo g§MmbH$_§S>i d pñdH¥$V g^mgXm§ZmXoIrb ~§YZH$maH$ amhrb.

4. `m g{_VrZo {e\$mag Ho$bo H$s, ghH$mamV Ym{_©H$ d amOH$s` g§KQ>ZmZm ~§Xr KmbÊ`mMr VaVyXH$amdr.

5. _VXmZmMm h¸$ Zgboë`m ^mJ {dH«$sÛmao d Iwë`m ~mOmamV eoAg©Mr {dH«$s H$ê$Z ^m§S>db C^maUrH$aÊ`mMr VaVyX `m H$m`ÚmV H$amdr, Aer {e\$mag `m g{_VrZo Ho$br.

lr. {edmOramd nmQ>rb m§À`m AÜ`jVoImbr AgUmè`m ghH$ma{df`H$ Cƒm{YH$ma g{_VrZo ghH$mam~m~Vdarb {e\$maer Ho$ë`m.

ghH$ma{df`H$ Cƒm{YH$ma g{_VrÀ`m {e\$maer :

gZ 2005 _Ü o ghH$mam~m~V AmT>mdm KoD$Z {e\$maer H$aÊ`mgmR>r lr. {edmOramd nmQ>rb g{_VrZonwT>rb {e\$maer Ho$ë`m.

1. ghH$mar g§ñWm m Ë`m§À`m g^mgXm§À`m g§ñWm hmoV. Ë`m àm_w»`mZo ñdm`Îm d Am{W©H$ g§ñWm AmhoV.ghH$mar g§ñWmÀ`m g^mgXm§Zr Ë`m§À`m gd©gm_mÝ` Am{W©H$, gm_m{OH$ d gm§ñH¥${VH$ JaOm nyU© H$aÊ`mgmR>rEopÀN>H$[aË`m EH${ÌV oD$Z ñWmnZ Ho$boë`m AgVmV. Ë`m g^mgXm§À`m g§ wŠV _mbH$sÀ`m AgVmV d bmoH$emhrVÎdmda MmbVmV. VgoM Ë`m ñdmdb§~r d ñd §nyU© g§ñWm hmoV. ghH$mamMr VÎdo d _yë o S>moù`mg_moa R>odyZghH$mar g§ñWm ñdV§Ì, Mm§Jbo d nmaXe©H$ H$m © H$arV AgVmV. g^mgXm§Mo H$ë`mU d {dH$mg, ì`mdgm{`H$Vm,XOm© d EH$Vm hr ghH$mar g§ñWm§Mr Mm§Jbr d¡{eï>ço hmoV. {ejU d OmJê$H$Vm ho ghH$mar g§ñWm§Mo A§VJ©V JwUhmoV.

2. ghH$mar g§ñWm§Mr darb d¡{eï>ço {dMmamV KoD$Z AmOÀ`m ñnY}À`m wJmV `m g{_VrZo ghH$marg§ñWmMo àíZ d AmìhmZm§Mm {dMma Ho$bm. m g{_VrZo ghH$mar g§ñWm g_moarb àíZm§Mo XmoZ mJmV d{J©H$aUHo$bo - (1) H$m`m©Ë_H$ àíZ : m_Ü o g^mgXËd, {Z §ÌU d H$m_ H$aÊ`mMr H¥$Vr m àíZm§Mm g_mdoehmoVmo, (2) ~mø àíZ : `m_Ü o amO{H$`rH$aU, {Z §ÌU d gaH$mar hñVjon `m§Mm g_mdoe H$aÊ`mV Ambm.

3. H$m`Xoera `mo½`Vm hr ghH$mar g§ñWmMr à_wI JaO Amho. ho AmoiIyZ `m g{_VrZo `m~m~V_hÎdnyU© {e\$maer Ho$ë`m. Cƒm{YH$ma g{_VrZo amÁ`KQ>ZoVrb 106 dr XwéñVr d ~hþamÁ`r` ghH$mar H$m`Xm2002 `m§Mm Aä`mg H$ê$Z Ë`m~m~V H$b_mZwgma {e\$maer Ho$ë`m.

4. `m g{_VrZo ghH$mar H$m`Xm d ghH$mar g§ñWm§Mo Cn{Z`_ `m_Ü o `mo½` XwéñË`m H$aÊ`mg§~§Yr{e\$maer Ho$ë`m.

5. àJVrerb Am{U gw mo½` H$m`Xm : gÚ:pñWVrV ghH$mar g§ñWm ~§YZmË_H$ H$m`ÚmZwgma MmbVmV,Ë`m_wio ghH$mar g§ñWmÀ`m H$m ©àUmbr_Ü o gwYmaUm hmoÊ`mgmR>r àJVrerb d gw mo½` H$m`Úm§Mr Amdí`H$Vm

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Amho. Á`m_wio Ë`m BVa g§ñWmer ñnYm© XoD$ eH$Vrb Ë`mgmR>r `m g{_VrZo nwT>rb {e\$maer Ho$ë`m AmhoV.

5.1 ~«÷àH$me Mm¡Yar H${_Q>rZo gwM{dbobm d BVa g{_Ë`m§Zr _mÝ` Ho$bobm _m°S>ob ghH$mar H$m`Xm hmEH$M H$m`Xm {d{dY amÁ`mV àMbrV Agboë`m doJdoJù`m ghH$mar H$m`Úm§EodOr bmJy H$amdm.

5.2 {d{dY amÁ`mV àMbrV Agbobo g_m§Va ghH$mar H$m`Xo ho H$_r Cn`mo{JVoMo Am{U àíZ {Z_m©UH$aUmao AmhoV. amÁ`mV àM{bV Agboë`m H$m`ÚmEodOr bmJy Ho$ë`m OmUmè`m H$m`Úmbm {Q>H$md Yê$ eHo$bAgm Xwgam n`m© CnbãY Zmhr. Zdm ghH$mar H$m`Xm g^mgXm§Mr H$miOr KoUmam d ghH$mar VÎdm§da AmYmabobmAgë`m_wio Ë`mbm Xwgam n`m© Zmhr.

5.2.1 Cƒm{YH$ma g{_VrZo gwM{dbobm _m°S>ob (AmXe©) ghH$mar H$m`Xm d ~¡ÚZmWZ g{_VrZo gwM{dboë`mXwê$ñË`m ì`mnH$ ñdê$nmÀ`m AmhoV. VWm{n, AmUIr H$mhr A{YH$ ~Xbm§Mr Amdí`H$Vm {dMmamV KoVmImbrb ~m~tda ^a Úmdm.

5.2.2 gaH$mabm H$m`Xm H$aÊ`mMm A{YH$ma Zmhr. gaH$ma hm A{YH$ma XñVyaIwÔ H$m`Úm_Ü oM g_m{dï>Amho. ghH$mar g§ñWoÀ`m gd© H$m`Xo{df`H$ ~m~r {VÀ`m nmoQ>{Z`_m_Ü o g_m{dï> Ho$ë`m nm{hOoV.

5.3 darb ~m~r {dMmamV KoD$Z ghH$mar g§ñWm m Am{W©H$ g§ñWm AmhoV, ho ñnï> H$aÊ`mgmR>r H$m`ÚmMrJaO Amho, Ë`mgmR>r ghH$mar g§ñWmÀ`m ñnï> ì`m» oMr Amdí`H$Vm Amho. `m g{_VrZo ghH$mar g§ñWmMr nwT>rbì`m»`m Ho$br -

""ghH$mar g§ñWm åhUOo Aer ñdm`Îm g§ñWm H$s, Or bmoH$m§Zr ñdoÀN>oZo EH${ÌV oD$Z ñdV:À`m g_mZJaOm d C{Ôï>o gmÜ` H$aÊ`mgmR>r g§ wŠV _mbH$sÀ`m d bmoH$emhr VÎdo d _yë`mZwgma MmbUmar g§ñWm hmo .''ghH$mar g§ñWoMr hr ì`m»`m ^maVr` amÁ` KQ>Zm, ~hþamÁ`r` ghH$ma H$m`Xm 2002 d gd© amÁ`mVrb ghH$marH$m`Úm§_Ü o g_m{dï> H$amdr.

5.4 ghH$mar g§ñWm_Yrb g^mgXm§Mm gh^mJ dmT>{dÊ`mgmR>r d ghH$mar g§ñWoer g§~§YrV Zgboë`mbmoH$m§Zm Xya R>odÊ`mgmR>r ~hþamÁ`r` ghH$mar H$m`Xm d amÁ` ghH$mar H$m`Úm§_Ü o nwT>rb ~m~r g_m{dï>H$amì`mV.

(1) {H«$`merb g^mgXmMr ì`m»`m - ""Omo g^mgX ghH$mar g§ñWoÀ`m H$m_H$mOmV gh^mJr AgVmo,{VÀ`m nmoQ>{Z`_mZwgma {VMm godm§Mm bm^ KoVmo.

(2) {H«$`merb g^mgXmMm ghH$mar g§ñWoÀ`m ì`dgm`mV dmQ>m AgVmo Am{U Ë`mbm _V XoÊ`mMm d~moS>m©À`m {ZdS>UyH$sbm C o amhÊ`mMm A{YH$ma AgVmo.

(3) ghH$mar g§ñWoMm dmna Z H$aUmè`m g^mgXm§Zm H$_r H$aÊ`mgmR>r ghH$mar g§ñWoÀ`m nmoQ>{Z`_m_Ü oË`m§Mo g^mgXËd Wm§~{dÊ`mgmR>r VaVyX H$amdr, Ooìhm {H$_mZ g§ñWoV ghH$mar g§ñWmÀ`m godm§Mm {d{eï> H$mimVdmna H$arV ZmhrV d ghH$mar g§ñWmÀ`m Amdí`H$ {_Q>tJ_Ü o gh^mJr hmoV ZmhrV.

5.5 ghH$mar g§ñWoÀ`m g§MmbH$ _§S>imMr n[aUm_H$maH$Vm gwYmaÊ`mgmR>r {deofV: Ë`m§Mr {dídñVnUmMrw{_H$m d bmoH$m§Mm {dídmg dmT>{dÊ`mMr O~m~Xmar VgoM ghH$mar g§ñWoMr O~m~XmanUm d ì`mdgm{`H$VoMr

9

h_r XoUmè`m H$m`Úm_Ü o nwT>rb VaVwXr Agmì`mV.

5.5.1 ghH$mar g§ñWoMo g§MmbH$ _§S>i, nJmar H$m ©H$mar A{YH$mar d ì`dñWmnH$m§Mr y{_H$m O~m~XmarñnîQ>nUo {ZpíMV H$amdr. g§MmbH$ _§S>imZo ghH$mar g§ñWoÀ`m YmoaU{df`H$ ~m~r d à_wI ì`mdgm{`H$ {ZU©¿`mdoV, `moOZm V`ma H$amì`mV d {d{eï> H$mbrZ C{Ôï>o R>admdrV Va X¡Z§{XZ {ZU© H$m ©H$mar A{YH$mè`m§Zr¿`mdoV.

5.5.2 ghH$mar g§ñWoÀ`m g§MmbH$ _§S>imVrb g§MmbH$m§Zm H§$nZr H$m`ÚmVrb {dídñVnUmMr VaVyX~§YZH$maH$ amhrb. VgoM g§MmbH$ _§S>imZo Ë`m§Mo {hVg§~§Y Jw§Vboë`m ~m~r CKS> H$amì`mV Á`m_wio g§Kf©Q>miVm oB©b. Ë`mgmR>r Cƒm{YH$mar g{_VrZo nwT>rb {e\$maer Ho$ë`m.

(1) g§MmbH$ _§S>imMo {hVg§~§Y Agboë`m ~m~r CKS> H$aUo - ghH$mar g§ñWoÀ`m àË oH$ g^mgXmZo OmoghH$mar g§ñWoÀ`m gm¡ÚmV AWdm ì`dhmamV ghH$mar g§ñWoÀ`m dVrZo àË`j AWdm AàË`jnUo gh^mJr AgobAWdm g§~§YrV Agob Va Ë`mZo Ë`mMm g§~§Y g§MmbH$ _§S>imÀ`m ~¡R>H$s_Ü o CKS> H$amdm / ñnï> H$amdm.

(2) Omo g§MmbH$ ghH$mar g§ñWoÀ`m ì`dhmamV gh^mJr Agob Ë`mZo g§MmbH$ _§S>imÀ`m H$m_H$mOmVgh^mJr hmoD$ Z o. Ë`mZo g§MmbH$ åhUyZ g§MmbH$ _§S>imÀ`m H$m_H$mOmg AWdm MM}g AWdm ghH$marg§ñWoÀ`m dVrZo EImXm ì`dhma hmoV Agë`mg Ë`mbm CnpñWV amhÿ Z o.

5.5.3 ghH$mar g§ñWoÀ`m nmoQ>{Z`_m_Ü o ghH$mar g§ñWoÀ`m g§MmbH$ _§S>imgmR>r ghH$mar VÎdm§erOwiUmao d `mo½` Ago {ZH$f _m§S>mdoV / bmJy H$amdoV.

5.5.4 ghH$mar g§ñWoV Á`m ì`ŠVrbm pñdH¥$V g^mgX åhUyZ gm_rb H$ê$Z KoVbo OmVo, Vr ì`ŠVrghH$mar g§ñWoÀ`m ì`dgm`mer g§~§YrV joÌm_Yrb VÁk ì`ŠVr Agbr nm{hOo. ghH$mar g§ñWoZo VÁk ì`ŠVtMm{dMma H$ê$Z, Vr ì`ŠVr ghH$mar g§ñWobm H$m_H$mOm_Ü o Cn wŠV R>abr nm{hOo. ghH$mar g§ñWoÀ`m ì`mdgm{`H${ZU© m_Ü o Ë`m ì`ŠVrbm _VXmZ H$aÊ`mMr nadmZJr Agob.

5.5.5 ghH$mar g§ñWoÀ`m {ZdSy>Z Amboë`m àË oH$ g§MmbH$mZo {ZdSy>Z Amë`mnmgyZ ghm _{hÝ`mÀ`mAmV {d{eï> à{ejU H$m ©H«$_ nyU© H$aUo ~§YZH$maH$ amhrb. OoUo H$ê$Z Ë`mÀ`m Hw$ebVoV d kmZmV ^a nSy>ZVmo Amnë`mda gmon{dboë`m O~m~Xmè`m g_mYmZH$maH$[aË`m nma nmSy> eHo$b. ho ~§YZ nmibo Zmhr Va Vmog§MmbH$ åhUyZ H$m_ H$aÊ`mg AnmÌ R>aob.

5.5.6 ghH$mar g§ñWoÀ`m nmoQ>{Z`_m_Ü o ì`dñWmnH$s` g§MmbH$m§Mr nmÌVm Z_yX Ho$bobr Agmdr.

5.6 ghH$mar g§ñWm_Yrb amOH$s` hñVjon H$_r H$aÊ`mgmR>r _m°S>ob ghH$mar H$m`ÚmVrb {e\$maetÀ`mA§_b~OmdUr~amo~aM Ë`mgmR>r H$m`Xm H$amdm.

5.6.1 ghH$mar g§ñWoMm _VXmZ h¸$ {VMo Aml` XmVo d {H«$`merb g^mgXm§nwaVoM _`m©{XV AgmdoV.Ë`m_wio ghH$mar g§ñWoÀ`m ì`dñWmnH$s` _§S>imda {H«$`merb g^mgXm§ZmM {ZdSy>Z XoÊ`mMm A{YH$ma Agob,amOH$s` ì`ŠVr ghH$mar g§ñWoÀ`m {H«$`merb g^mgX AgVmV, Ë`m§Zm g§MmbH$ _§S>imda {ZdSy>Z OmÊ`mMm dH$m_H$mOmV gh^mJr hmoÊ`mMm A{YH$ma Amho, Oa Vo {ZdSy>Z Ambo Va.

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5.6.2 CƒñVar` ghH$mar g§ñWoÀ`m H$m_H$mOmV {ZU© à{H«$ oV ghH$mar g§ñWoÀ`m A{YH¥$V g^mgXm§Zmgh^mJr hmoÊ`mMm h¸$ amhrb.

5.6.3 g§MmbH$ _§S>imMr AmirnmirZo {Zd¥Îmr - g§MmbH$ _§S>imVrb gXñ`m§Mr {Zd¥Îmr hrAmirnmhrZo am{hb, Á`m_wio ZdrZ {dMmagaUrMo bmoH$ g§MmbH$ _§S>imV oVrb d g§MmbH$ _§S>iXoIrb H$m`_amhrb.

5.6.4 ghH$mar g§ñWoMm g^mgX Pmë`mZ§Va 12 _{hÝ`m§Zr Ë`mbm _VXmZmMm h¸$ amhrb. åhUOo g^mgXPmë`mnmgyZ n{hbo 12 _{hZo Ë`mbm _VXmZmMm h¸$ AgUma Zmhr. m ~§YZm_wio _VXmZmgmR>r g^mgX hmoÊ`mda_`m©Xm nS>Vrb d g^mgXm§Mr ^mD$JXu hmoUma Zmhr.

5.6.5 amOH$s` d Ym{_©H$ g§KQ>ZmÀ`m ghH$mar g§ñWoVrb gh^mJmda ~§YZ amhrb.

5.7 Á`m ghH$mar g§ñWm§Zm gaH$mar Am{W©H$ _XV {_imbobr Amho, Vr Ë`m§Zr gaH$mabm naV H$amdr. Á`mghH$mar g§ñWm§Zm hr Am{W©H$ _XV naV H$aVm oUma Zmhr, Ë`m§Zr gaH$maÀ`m nadmZJrZo gm_§Oñ` H$ama H$amdm.

5.8 ghH$mar g§ñWmMr ñnYm©Ë_H$Vm dmT>{dÊ`mgmR>r H$m`ÚmZo ghH$mar g§ñWm§Zm nwT>rb ~m~r H$ê$Úmì`mV.

5.8.1 ghH$mar g§ñWm§Zm Ë`m§Mr g§KQ>ZmË_H$ aMZm, H$_©Mmar Zo_UyH$ YmoaU, godm eVu d Ë`m§Mo _mo~Xbo(doVZ) R>ady ÚmdoV, Ë`mbm g§MmbH$ _§S>imZo _mÝ`Vm {Xbobr Agbr nm{hOo.

5.8.2 ghH$mar g§ñWmZr BVa ì`mdgm{`H$ g§ñWmer g§ wŠV ì`dhma, m{JXmar, Cng§ñWm Am{U YmoaUmË_H$H$ama H$amdoV.

5.8.3 ghH$mar g§ñWoÀ`m H$m ©joÌmdarb ~§YZo H$mTy>Z Q>mH$mdrV, ghH$mar g§ñWm§Zr H$m ©joÌ ~§YZmMm{dMma Z H$aVm H$m_ H$amdo. H$m ©joÌ d Ë`mM joÌmVrb g^mgX `m ~§YZm_wio ghH$mar g§ñWmÀ`m H$m`m©VAS>Wio {Z_m©U Pmbo AmhoV, Ë`m_wio Ë`m§Zm _moR>çm CËnmXZmMo bm^ {_iV ZmhrV.

5.8.4 ghH$mar g§ñWmÀ`m ì`mdgm{`H$ {ZU© m_Ü o {ZYrMr O_dm-O_d H$aUo d Am{YŠ` dmQ>nm_Ü obd{MH$Vm Agmdr.

6.0 amÁ`KQ>ZoVrb XwéñVr - `m g{_VrÀ`m _Vo, ghH$mar g§ñWm H$m`Xm _m°S>ob ghH$mar H$m`ÚmdaAmYm[aV Agmdm. Ë`mgmR>r amÁ`KQ>ZoV ~Xb H$aÊ`mMr Amdí`H$Vm Amho.

7.0 gaH$maMr y{_H$m - gaH$maZo ghH$mar g§ñWm§Mm H$ma^ma ñdm`ÎmnUo MmbÊ`mMr h_r Úmdr.Ë`m_wio ghH$mar g§ñWm eŠVrembr hmoVrb.

7.1 ghH$mar g§ñWmMm H$ma^ma ñdV§ÌnUo d Mm§Jbm MmbÊ`mgmR>r gaH$maZo YmoaU V`ma H$amdo. Vo H$m`Xmd H$m ©H$mar Cnm`m§da AmYm[aV Agmdo, VgoM Ë`mZo ghH$mar g§ñWmZm Iwbr d ñdV§Ì ~mOmaì`dñWm nwadmdr.Ë`m_wio gaH$maZo ghH$mar g§ñWm§Zm H$moUË`mhr Am{W©H$ H$m`m©V gh^mJr hmoÊ`mMr nadmZJr Úmdr.

7.2 ghH$mar g§ñWoÀ`m ^mJ-^m§S>dbmMo ê$nm§Va AZwXmZo AWdm gwb^ H$Om©V H$amdo.

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7.3 Á`m ghH$mar g§ñWm§Zm gaH$maH$Sy>Z ^mJ-^m§S>db, H$O© AWdm h_r {_imbr Agob Aem ghH$marg§ñWm ~amo~a gaH$maZo gm_§Oñ` H$ama H$amdm, H$s Omon ªV gaH$maMo ^mJ^m§S>db AWdm H$Om©Mr naV\o$S> hmoUmaZmhr Vmon ªV gaH$ma Ë`m g§ñWm§_Ü o _hÎdmMr y{_H$m nma nmS>ob.

7.4 Omon ªV ghH$mar g§ñWmH$Sy>Z gaH$mabm {dZ§Vr Ho$br OmUma Zmhr Vmonæ§V gaH$ma ghH$mar g§ñWm_Ü o_hÎdnyU© y{_H$m AgUmè`m A{YH$mè`m§Mr Zo_UyH$ H$aUma Zmhr.

7.5 Oa Aem àH$maMr _hÎdmMr y{_H$m nma nmS>Umè`m A{YH$mè`mMr Zo_UyH$ gaH$maZo Ho$br Va Ë`mMmH$m ©H$mb {H$_mZ 3 df} amhrb.

7.6 gaH$maZo ghH$mar g§ñWmZm g^mgX {ejU, ì`dñWmnH$mMo à{ejU, g§MmbH$ _§S>i d ZoÌËd{dH$mg `mgmR>r AZwXmZ Úmdo.

7.7 gaH$maZo ghH$mar g§ñWm ñWmnZ H$aÊ`mÀ`m CÔrï>mnmgyZ Xya amhmdo. H$mhr amÁ`m§_Ü o gaH$ma ghH$marg§ñWmÀ`m g§KQ>Zm_Ü o gh^mJr Amho, ho H$m_ Ë`m§Zr ghH$mar g§ñWm qH$dm bmoH$m§À`m g§KQ>Zm AWdm g§KmdagmondmdoV.

8. ghH$mar g§ñWmÀ`m {Z`moOZmgmR>r {dH$mgmË_H$ COiUr :

8.1 ghH$mar joÌmbm AW©ì`dñWoVrb V¥Vr` joÌ åhUyZ _hÎdmMo ñWmZ {Xbo nm{hOo. Am{W©H$Ñï>çm Xw~©bKQ>H$mgmR>r Ë`mMm {dH$mg Ho$bm nm{hOo.

8.2 ghH$mamÀ`m {dH$mgmgmR>r d YmoaUo d {Z`moOZmgmR>r amï´>r` nmVirda ñdV§Ì ghH$mar Am`moJ /_§S>i H$m`_ñdê$nr ñWmnZ H$amdm. Vmo ñdm`Îm Agmdm.

9. ñnYm©Ë_H$Vm dmT>{dUo : ghH$mar g§ñWmMr ñnYm©Ë_H$Vm d ì`mdgm{`H$Vm dmT>{dÊ`mgmR>r Cƒm{YH$mag{_VrZo nwT>rb {e\$maer Ho$ë`m.

9.1 ghH$mar g§ñWmÀ`m g§aMZoMo n[ajU H$amdo. Vo IM© n[aUm_H$maH$ (IM© H$_r H$aUo) d ghH$marg§ñWm§VJ©VMo Omio dmT>{dUmao Agmdo.

9.2 ghH$mar g§ñWoÀ`m ì`dgm`mMo EImÚm `eñdr g§ñWoV {d{bZrH$aU H$aVmZm g^mgXm§À`m {hVmMoajU H$amdo.

9.3 g§Kr` ghH$mar g§ñWmZr ZdrZ V§ÌkmZ d ì`dñWmnZ _m{hVr nÕVrMm ñdrH$ma H$aVmZm, bhmZghH$mar g§ñWm, Á`m ñdV:Mr _m{hVr nÕVr V`ma H$ê$ eH$V ZmhrV qH$dm _m{hVr V§ÌkmZmda AmYm[aV nÕVrMmdmna H$ê$e H$V ZmhrV, Aem g§ñWmMr O~m~Xmar ¿`mdr d Ë`m§À`m g^mgX g§ñWm§Zm _XV H$amdr.

9.4 CƒñVar` ghH$mar g§ñWmZr Ë`m§À`m KQ>H$ g§ñWmer ì`mdgm{`H$ ñnYm© H$ê$ Z o åhUyZ H$m`XoeraVaVyX H$amdr.

10.0 _mZdr g§gmYZ {dH$mg d ì`mdgm{`H$VoMr Amdí`H$Vm : ghH$mar g§ñWm_Ü o _mZd g§gmYZ{dH$mg H$aÊ`mgmR>r Cƒm{YH$ma g{_VrZo nwT>rb {e\$maer Ho$ë`m.

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10.1 g^mgXm§Zr ghH$mar g§ñWm~m~VMo Ë`m§Mo A{YH$ma d h¸$ Am{U O~m~Xmè`mm~V gVH©$ d OmJê$H$amhmdo åhUyZ ghH$mar g§ñWm§Zr g^mgX {ejU d OmJéH$VogmR>r Amdí`H$ H$m ©H«$_ {Za§VanUo Mmby H$amdoV.

10.2 H$m¡Qw>§{~H$ gXñ`ËdmMr g§H$ënZm ghH$mam_Ü o am~dmdr Á`m_wio VéU dJ© ghH$mamer OmoS>bmOmB©b. {ó`m d VéUm§Mm gh^mJ ghH$mamV dmT>{dÊ`mgmR>r {deof à`ËZ H$amdoV. ghH$mar g§ñWmÀ`m ì`mdgm{`H$KS>m_moS>r Aem arVrZo V`ma H$amì`mV H$s Á`m_wio ghH$mamVrb {d{dY ñVamda {ó`m§Mm gh^mJ _moR>çm à_mUmVdmT>ob.

10.3 ghH$mar joÌmVrb nwT>mè`m§Zm, Vo {ZdSy>Z Amë`mnmgyZ ghm _{hÝ`mÀ`m AmV Ë`m§Zr ghH$marà{ejU nyU© Ho$bo nm{hOo, Ago ~§YZ Kmbmdo.

10.4 ghH$mar g§ñWmMo ì`dñWmnZ ì`mdgm{`H$ {dH$mgm{^_wI Agmdo. g^mgXm§Mm gh^mJ d ^m§S>db`m_Ü o dmT> hmoUmè`m nÕVtMm Adb§~ H$amdm.

10.5 ghH$mar g§ñWm§À`m _w»` H$m ©H$mar A{YH$mè`mZo gw mo½` {ZH$fm§Mm dmna H$amdm, Á`m_wio ghH$marg§ñWoMm ì`dgm` d AmH$ma_mZmV dmT> hmoB©b.

10.6 ghH$mar g§ñWm§Zr doimodoir Vkm§Mr _XV CnbãY H$amdr, Ë`mgmR>r ghH$mar g§ñWm§Zr `mo½` {deofVkm§Mr Zo_UyH$ Ho$br nm{hOo. Cƒ nmVirdarb ghH$mar g§ñWm§Zr bhmZ ghH$mar g§ñWm§Zmhr _XV CnbãY H$ê$Z{Xbr nm{hOo.

10.7 ghH$mar ZoÌËd ho gw{e{jV, à{e{jV d H$miOr KoUmao O~m~Xma d hþema Agbo nm{hOo. Ë`m_wiog§MmbH$ _§S>i d ì`dñWmnZmZo hr JaO bjmV KoVbr nm{hOo.

10.8 H$_©Mmar à{ejU amï´>r` ghH$mar {dH$mg _§S>imMr gmYZgm_J«r H|$Ð `moOZm ghH$mar g§ñWm§ZmCnbãY H$ê$Z Úmì`mV. Ë`m~amo~aM H|$Ð gaH$maÀ`m gmYZgm_J«r H|$Ð C^maUr `moOZm V`ma H$aUo XoIrb{dMmamV ¿`mì`mV.

10.9 ghH$mar g§ñWm§Zm à{e{jV ì`mdgm{`H$ nwa{dÊ`mgmR>r ghH$mar {dÚmnrR>mMr ñWmnZm H$amdr.Ë`gmR>r NCUI _mZd g§gmYZ {dH$mg _§Ìmb` d {dÚmnrR> AZwXmZ Am`moJmZo Am{W©H$ d BVa nmR>~i nwadmdo.Ë`mgmR>r ApñVËdmV AgUmè`m à{ejU g§ñWmMm dmna H$amdm.

10.10 àË oH$ ghH$mar g§ñWoZo {VMo _mZd g§gmYZ {dH$mgmMo YmoaU Amnë`m nmoQ>{Z`_m_Ü o ñnï> H$ê$Zgm§{JVbo nm{hOo d Vo gd© g^mgXm§Z, H$_©Mmar dJ©, g§MmbH$ dJ¡a|Zm bmJy Agob. VgoM n«Ë oH$ ghH$mar g§ñWoZo{VMo _mZdr eŠVr {Z`moOZ, H$_©Mmar ^aVr à{H«$`m, ì`mdgm{`H$Vm ñnï>nUo Z_yX Ho$br nm{hOo. àË oH$ ghH$marg§ñWoZo Amnë`m dm{f©H$ A§XmOnÌH$mV 2% a¸$_ g^mgXmMo {ejU, à{ejUmgmR>r d gd© ñVamdarb Hw$ebVmdmT>{dÊ`mgmR>r amIyZ R>odbr nm{hOo.

11. ^m§S>db{Z{_©Vr d Am{W©H$ gwÑT>Vm : `m _wÚm~m~V Cƒm{YH$ma g{_VrZo Imbrb {e\$maer Ho$ë`m.

11.1 ghH$mar g§ñWm§À`m g^mgXm§Mr ^m§S>db C^maUrMr Aj_Vm {dMmamV KoVm, Ë`mgmR>r ~mø_XVrMr Amdí`H$Vm Amho, Ë`mgmR>r H|$Ð gaH$maZo eoVH$è`m§Zm ghH$mar g§ñWmMo ^mJ^m§S>db IaoXr H$aÊ`mgmR>r

13

gwb^ H$Om©Mr VaVyX A§XmOnÌH$m_Ü o H$amdr. `m `moOZm [aPìh© ~±Ho$À`m _XVrZo gwê$ H$amì`mV d Ë`m_m\©$VeoVH$è`m§Zm eoVr à{H«$`m ghH$mar g§ñWmMo ^mJ IaoXr H$aÊ`mgmR>r gwb^ H$O} / ì`mO {da{hV H$O} CnbãYH$ê$Z ÚmdrV.

11.2 `m Cƒm{YH$ma g{_VrZo {e\$mag Ho$br H$s ghH$mar g§ñWm§Zm nyU© CËnÞ H$a _m\$s Úmdr. Ë`m_wioghH$mar g§ñWmÀ`m amIrd {ZYrV dmT> hmoB©b. `m VaVyXr_wio ghH$mar g§ñWmMm ^m§S>dbr nm`m _O~yV hmoÊ`mg_XV hmoB©b. Aem n«H$mao ghH$mar g§ñWm§Zm OJmVrb 65% XoemV CËnÞ H$amV gyQ> {Xbr OmVo.

11.3 gaH$maZo ghH$mar g§ñWmÀ`m ^mJ^m§S>dbmV gh^mJ KoVë`mg ghH$mar g§ñWmÀ`m ñdmV§Í` dñdm`ÎmoVda gaH$maMo {Z §ÌU àñWm{nV hmoB©b Ago `m g{_VrMo _V hmoVo, åhUyZ `m g{_VrZo ghH$mar g§ñWm§ZmgaH$maZo ^mJ^m§S>db nwa{dÊ`mMr {e\$mag Ho$br Zmhr. Ë`mEodOr gaH$maZo ghH$mar g§ñWm§Zm AZwXmZo AWdmì`mO_wŠV H$O©o ÚmdrV. Ë`m§Mr g§nyU©V: naV\o$S> Ho$br nm{hOo.

11.4 Á`m {R>H$mUr ghH$mar g§ñWm§Zr gaH$maH$Sy>Z ~rO ^m§S>dbmgmR>r _XV KoVbr Agob, Ë`mMrghH$mar g§ñWmZr Vm~S>Vmo~ naV\o$S> Ho$br nm{hOo.

11.5 AZoH$ ghH$mar g§ñWm§Zm Ë`m§À`m g^mgXm§H$Sy>Z ^m§S>db C^maUrda _`m©Xm nS>VmV. CËnmXZghH$mar g§ñWm, à{H«$`m ghH$mar g§ñWm, godm ghH$mar g§ñWm d ghH$mar ~±H$m dJ¡a|Zm _moR>çm m§S>db C^maUrMrAmdí`H$Vm AgVo, åhUyZ Ë`m§Zr {dÎmr` ~mOmamVyZ ^m§S>db C^mamdo, Ë`m~amo~aM H$O} XoIrb C^mamdrV.Am{W©H$Ñï>çm g~b AgUmè`m ghH$mar g§ñWm ^m§S>dbàYmZ AgVmV, Ë`m_wio Aer {e\$mag H$aÊ`mV oVo H$s`mg§ñWmZr N>Ìr g§KQ>Zm ñWmnZ H$amdr. Á`m_wio ~mOmamVyZ m§S>db C^maVm oB©b, H$Om©Mr AmIUr H$aVm oB©bd Amdí`H$ Am{W©H$ d Vm§{ÌH$ _XV ghH$mar g§ñWmZm {_iob. AZoH$ XoemV Aem àH$maMo ghH$mar g§ñWm§MmZ_wZm ApñVËdmV Amho. ImbÀ`m nmVirdarb ghH$mar g§ñWm§Zm _XV H$aÊ`mgmR>r ~m°ÝS>g², qS>~oMg©, {deofg_^mJ dJ¡ao àH$maMr {dÎmr` gmYZo {Z_m©U Ho$br nm{hOoV.

11.6 J«m_rU H$O©nwadR>çmVrb ghH$mar ~±H$m§Mm dmQ>m doJmZo H$_r hmoV Amho, Vmo gÜ`m 20% À`mOdinmg Amho. H$maU Ë`m§À`mH$S>o ñdV:Mo \§$S> ({ZYr) _`m©{XV AmhoV, VgoM Ë`m nwZ{d©VmgmR>r Zm~mS>©daAdb§~yZ AmhoV. Zm~mS>© nwZ{d©VmgmR>r [aPìh© ~±Ho$da Adb§~yZ Amho. na§Vw [aPìh© ~±Ho$Zo gÜ`m gd©gmYmaUnVYmoaU (General line of credit) Ûmao Ho$bm OmUmam H$O©nwadR>m H$_r Ho$bm Amho. Ë`m_wio ghH$mar ~±H$m§ZmZm~mS>© nwaogm nwZ{d©Îm H$O©nwadR>m H$ê$ eH$V Zmhr. AZoH$ ghH$mar ~±H$m Am{W©H$Ñï>çm Xw~©b AmhoV, Ë`m_wio Ë`m~mOmamVyZ {ZYrMr C^maUr H$ê$ eH$V ZmhrV. åhUyZ ghH$mar ~±H$m§Zm ~mOmamVyZ {ZYr C^maÊ`mgmR>r n`m© rg§KQ>Zm C^maUrMr Amdí`H$Vm Amho, Ë`mÛmao {ZYr Jmoim H$ê$Z ghH$mar H$O©nwadR>m d ~±H$s¨J g§aMZm `m_YrbA§Va H$_r H$aVm oB©b.

11.7 {d{dY XoemVrb ghH$mar g§ñWmZr ^mJ^m§S>dbmV dmT> H$aÊ`mgmR>r {d{dY YmoaUo A§{JH$mabrAmhoV. ^maVm_Ü o ghH$mar g§ñWm§Zr ^m§S>db C^maUrgmR>r {dÎmr` gmYZo {dH${gV Ho$br nm{hOoV. VgoM EH$g^mgX EH$ _V ho VÎd bjmV KoVbo nm{hOo.

11.8 godmjoÌmV dmT> hmoÊ`mMr _moR>r eŠVr Amho. Ë`mjoÌmMr dmT> {ZYrA^mdr Iw§Q>br Amho. amï´>r`ghH$mar {dH$mg _§S>imMr ñWmnZm ghH$mar g§ñWm§Zm g§ñWmË_H$ H$O©nwadR>m H$aÊ`mgmR>r Pmbr Amho. na§Vw

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Ë`mÀ`mH$S>o godm ghH$mar g§ñWm§Zm H$O©nwadR>m H$aÊ`mgmR>r _`m©{XV {ZYr Amho. Vmo {d{dY àH$maÀ`m godmg§ñWm§V {d^mJbm Omdm.

11.9 _yë`d{Y©V ghH$mar ì`mdgm{`H$ àH$ën§Zm _moR>çm à_mUmV ^m§S>db nwadR>m H$aÊ`mgmR>r H°$ZS>m dA_o[aHo$à_mUo H$O©nwadR>m d BVa {dÎmr` n`m©` CnbãY Agbo nm{hOoV. VgoM A_o[aH$m d H°$ZS>mà_mUoeoVO_rZ gwYmaUm d ghH$mar {dnUZ g§ñWm H$O} H$m`Xm ^aVmV Agmdm. `m H$m`ÚmZwgma Oa Aem H$Om©_wio{dÎmnwadR>m H$aUmè`m g§ñWm§Zm VmoQ>m Pmbm Va Ë`m§Zm gaH$mar _§Ìmb`mH$Sy>Z 95% ZwH$gmZ ^anmB© {_iVo.

12. {dÎm nwadR>m/H$O©nwadR>çmMo _mJ© : eoVH$è`m§Zm nwaogm H$O©nwadR>m hmoV Zgë`m_wio m g{_VrZo Ë`mg§~§YrnwT>rb {e\$maer Ho$ë`m AmhoV.

12.1 Oo eoVH$ar ghH$mar nVg§ñWmÀ`m H$joV ZmhrV Ë`m§Zm ghH$mar g§ñWmMo g^mgX hmoÊ`mgmR>r CÎmoOZÚmdo. Ë`mgmR>r eoVH$è`m§Zm gwb^ H$O© AWdm AZwXmZo ÚmdrV. Ë`mÀ`m ghmæ`mZo eoVH$è`m§Zr ghH$mar g§ñWmMo^mJ-^m§S>db IaoXr H$amdo.

12.2 J«m_rU d eoVrjoÌmVrb _moR>r bmoH$g§»`m àMbrV {dÎmnwadR>m nÕVrnmgyZ Xya H$m am{hbr? `mMmgImob Aä`mg H$amdm d àMbrV H$O©nwadR>m nÕVr_Ü o ~Xb H$ê$Z OmñVrVOmñV bmoH$g§»`m H$O©nwadR>çmImbrAmUmdr.

12.3 Am{W©H$Ñï>çm H$_Hw$dV àmW{_H$ ghH$mar nVnwadR>m g§ñWmer g§~§YrV H$Om©Mr Amdí`H$VmAgUmè`m eoVH$è`m§À`m JaOm ^mJ{dÊ`mgmR>r doJù`m nVnwadR>m nÕVrMm {dMma H$amdm.

12.4 Oo eoVH$ar Zm~mS>©À`m H$O©nwadR>çmbm nmÌ R>aUma ZmhrV Ë`m§À`mgmR>r ñd §ghmæ`Vm JQ>m§MrñWmnZm H$amdr Á`m_Ü o {~Ja WH$~mH$sXma g^mgXm§Mm g_mdoe H$amdm.

12.5 ghH$mar g§ñWm§Zm nwZ{d©ÎmmMm EImXm Á`mXm _mJ© nwadmdm / {Z_m©U H$amdm. Ë`mgmR>r RIDF H$Sy>ZH$O©nwadR>çmMr EImXr Mm§Jbr `moOZm V`ma H$amdr.

12.6 eoVrjoÌmV _moR>çm à_mUmV YmoHo$ AgVmV, Vo dma§dma {Z_m©U hmoVmV. Ë`mgmR>r eoVrjoÌmbm hmoUmamH$O©nwadR>m d {d_m `m ~m~r VnmgyZ Ë`m~m~V H$m`_ñdê$nr Cnm``moOZm H$amdr. Ë`mgmR>r Vkm§À`m g{_VrZo`mMm Aä`mg H$amdm d BVa g{_Ë`m§Zr Ë`m~m~V Ho$boë`m {e\$maer {dMmamV ¿`mì`mV.

13. AmOmar d Am{W©H$Ñï>çm H$_Hw$dV ghH$mar g§ñWm nwZd©gZ : J«m_rU ^mJmVrb AmOmar AgUmè`mCËnmXZ à{H«$`m, godm d BVa àH$maÀ`m ghH$mar g§ñWmMo àíZ gmoS>{dÊ`mgmR>r `m g{_VrZo Aer {e\$mag Ho$brH$s EH$ amï´>r` nmVirda ghH$mar nwZd©gZ g{_Vr ñWmnZ H$amdr.

13.2 amï´>r` ghH$mar nwZd©gZ g{_Vr ñWmnZ H$aVmZm H|$Ð gaH$maZo amÁ` gaH$mam§À`m _XVrZo amï´>r`ghH$mar nwZd©gZ d g§ñWm g§ajU {ZYr AmOmar g§ñWmgmR>r ñWmnZm H$amdm. Ë`mMm Z_wZm d nmÌVm {ZH$f \§$S>dmQ>n H$aÊ`mgmR>r amï´>r` ghH$mar g{_VrZo R>admdoV. BVa joÌmVrb \§$S>mà_mUoM ghH$mar g§ñWm§Mo Adgm`Z \§$S>amÁ` gaH$mam§H$S>o CnbãY AgmdoV. Ë`m_YyZ {d{eï> ì`dgm` H$aUmè`m ghH$mar g§ñWm§Zm _XV Úmdr.

13.3 `m g{_VrZo Aer {e\$mag Ho$br H$s EImÚm g§ñWoV {dbrZ hmoÊ`mgmR>r qH$d ì`dgm` ~§X

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H$aÊ`mgmR>r Amdí`H$ AgUmao EH$gmaIo {ZH$f / _mJ©Xe©H$ VÎdo V`ma H$amdrV. hr _m©Xe©H$ VÎdo gd© amÁ`m§ZrñdrH$mamdrV.

14. amÁ`KQ>ZoVrb XwéñVr : ghH$ma hm {df` amÁ` gaH$mam§À`m AIË`m[aVrb Amho. Ë`m_wio {d{dYamÁ`mVrb ghH$ma{df`H$ H$m`ÚmV EH$gmaIonUm Agbm nm{hOo, Ë`m_wio ghH$mar g§ñWm ñdm`Îm d bmoH$emhrnÕVrZo H$ma^ma H$aVrb. AZoH$ amÁ`mV _m°S>ob ghH$mar H$m`Úmà_mUo g_m§Va H$m`Xo àMbrV AmhoV. amÁ`KQ>ZoV~Xb H$ê$Z ghH$mar g§ñWm§Mr ñdm`ÎmVm {Q>H${dbr nm{hOo. Ë`mgmR>r Cƒm{YH$ma g{_VrZo nwT>rb {e\$maerHo$ë`m.

14.1 `m g{_VrÀ`m {e\$maer 106 amÁ`KQ>Zm XwéñVr {dYo H$ 2006 _Ü o g_m{dï> AmhoV. Ë`m_Yrb_w»` H$b_o Imbrb à_mUo AmhoV.

14.1.1 amÁ`KQ>ZoMo H$b_ 19 (1) gr gy{MV H$aVo H$s, ghH$mar g§ñWm `m g§KQ>Zm AmhoV, Ë`m_wioË`m§À`mda H$moUVohr ~§YZ KmbVmZm Vo H$b_ 19 (4) A§VJ©V Agbo nm{hOo. Oo ñnï> H$aVo H$s, ghH$mar g§ñWmg^mgXm§Zr ñWmnZ Ho$boë`m Ë`m§À`m _mbH$sÀ`m AmhoV d Ë`m§Mo {Z §ÌU d ì`dñWmnZ Ë`m§À`m g^mgXm§H$Sy>ZMHo$bo nm{hOo.

amÁ`KQ>ZoMo H$b_ 19 _Yrb H$b_ 1 À`m CnH$b_ gr _Ü o g§KQ>Zm `m eãXmZ§Va ""ghH$mar g§ñWm''hm eãX g_m{dï> H$aVmZm ghH$mar g§ñWmMr nwT>rb ì`m»`m (ZdrZ CnH$b_-EM) Zwgma nwT>rb ì`m»`m Úmdr.ghH$mar g§ñWm hr EopÀN>H$, bmoH$emhr, g^mgXm§Mo {Z §ÌU, g^mgXm§Mm Am{W©H$ gh^mJ d ñdm`ÎmVm `mghH$mar VÎdmda AmYm[aV ñWmnZ Ho$bobr d MmbUmar g§ñWm hmo .''

14.1.2 ghH$mar g§ñWm~m~V IX-A Z§Va IX-B hm ^mJ amÁ`KQ>ZoV g_m{dï> H$aVmZm g{_Vrbm Aer^rVr dmQ>V hmoVr H$s n§Mm`V amÁ` g§ñWm d ZJanm{bH$m§À`m ~amo~aM ghH$mar g§ñWmgwÕm gaH$maÀ`m {Z §ÌUmImbrbg§ñWm hmoV, Agm AW© hmoB©b. Ë`m_wio hm ^mJ amÁ`KQ>ZoV g_m{dï> H$aVmZm bmoH$g oÀ`m H${_Q>rZo Aer XjVm¿`mdr H$s ghH$mar g§ñWm§Zm darb dmŠ`aMZm bmJy hmoUma Zmhr. WmoS>Š`mV ghH$mar g§ñWm gaH$maÀ`m {Z §ÌUmImbrAgUma ZmhrV.

14.1.3 Cƒm{YH$mar g{_VrZo ghH$mar g§ñWoMr nwT>rb ì`m»`m amÁ`KQ>ZoV g_m{dï> H$amdr Ago åhQ>bo.""ghH$mar g§ñWm `m ñdm`Îm, bmoH$m§Zr ñdoÀN>oZo EH${ÌV oD$Z, gdmªÀ`m g_mZ JaOm d BÀN>m nyU© H$aÊ`mgmR>r,g§ wŠV _mbH$s VÎdmda bmoH$emhr VÎdmZwgma {Z §{ÌV Ho$ë`m OmUmè`m VgoM Ë`m amÁ` AWdm H|$Ð gaH$maÀ`màMbrV ghH$mar H$m`ÚmZwgma Zm|XUr Ho$boë`m qH$dm Zm|XUr Ho$ë`m OmUmè`m Am{U ghH$mar VÎdo d _yë`mZwgmaMmbUmè`m g§ñWm hmoV.''

14.14 243 ZJ ghH$mar g§ñWoÀ`m A{YH$mar d g§MmbH$ _§S>imVrb gXñ`g§»`m d Ë`m§Mm H$m ©H$mb:

(1) ghH$mar g§ñWoÀ`m g§MmbH$ _§S>imV {H$Vr gXñ` g§»`m Agmdr, ho amÁ` gaH$maÀ`m H$m`ÚmVZ_yX Ho$bobo AgVo; na§Vw 21 nojm OmñV gXñ` g§MmbH$ _§S>imV ZgmdoV.

(2) g§MmbH$ _§S>imMm H$m ©H$mb (_wXV) {ZdSy>Z Amboë`m VmaIonmgyZ nwT>o 5 df} BVH$m amhrb.g§MmbH$ _§S>imda {ZdSy>Z Amboë`m gXñ`mbmM g§MmbH$ _§S>imÀ`m {ZdS>UyH$sV _VXmZ H$aÊ`mMm h¸$ Agob

16

d Ë`mbmM MoAa_Z qH$dm ìhmB©g MoAa_Z qH$dm AÜ`j AWdm CnmÜ`jmMr {ZdS>UyH$ bT>{dVm oB©b / Vmog^mgXM darb nXmÀ`m {ZdS>UyH$sbm C o amhÊ`mg nmÌ Agob.

(3) Or ì`ŠVr g§MmbH$ _§S>imÀ`m {ZdS>UyH$sV nS>br Agob Ë`mbm nwÝhm H$mhr H$maUmZo OmJm [aŠVPmbr Agë`mg AWdm BVa H$maUmñVd ñdrH¥$V gXñ` åhUyZ KoVm oUma Zmhr.

14.15 243 ZK g§MmbH$ _§S>imMr {ZdS>UyH$ :

ghH$mar g§ñWoÀ`m gd© {ZdS>UyH$m KoUo gd©gmYmaU g oÀ`m AIË`m[aV AgVo. VgoM gd©gmYmaU g^mKoUo/ ~mobmdUo hr ~m~ g§MmbH$ _§S>imÀ`m AIË`m[aV Agmdr Aer {e\$mag `m g{_VrZo Ho$br.

14.16 243 ZL g§MmbH$ _§S>i aÔ H$aUo :

Á`m ghH$mar g§ñWm_Ü o gaH$maMo ^mJ^m§S>db, H$O© AZwXmZ AWdm h_r {Xbobr Zgob `m àH$maÀ`mH$moUË`mhr ghH$mar g§ñWoÀ`m g§MmbH$ _§S>i ~aImñV H$aVm oUma Zmhr. Á`m ghH$mar g§ñWoV gaH$maMo WmoS>oVar^mJ^m§S>db Agob AWdm Am{W©H$ _XV qH$dm h_r {Xbobr Agob Aem ghH$mar g§ñWmMo g§MmbH$ _§S>i~aImñV H$aVm oB©b.

g§MmbH$ _§S>i ~aImñVr~m~V m g{_VrZo Aer {e\$mag Ho$br H$s, Á`m ghH$mar g§ñWm_Ü o 51% nojmH$_r gaH$maMo ^mJ^m§S>db Agob Aem ghH$mar g§ñWmMo g§MmbH$ _§S>i ~aImñV H$aVm oUma Zmhr.

15 ~hþamÁ`r` ghH$mar g§ñWm H$m`Xm 2002 _Ü o XwéñVr :

~hþamÁ` ghH$mar g§ñWm H$m`Xm 2002 hm Joë`m 7 dfm©nmgyZ ^maVmV ApñVËdmV Amho, Vmo A{YH$ì`mnH$ d ghH$mar g§ñWmMo ì`mdhm[aH$ àíZ gmoS>{dU`mgmR>r Cn wŠV R>amdm Agm Ë`m_Ü o ~Xb H$aÊ`mMrJaO {Z_m©U Pmbr Amho, åhUyZ `m g{_VrZo Ë`m_Ü o ~Xb H$aÊ`mgmR>r H$b_mZwgma XwéñË`m gyM{dë`m Ë`mnwT>rbà_mUo AmhoV -

(1) ghH$mar g§ñWoMr Am§Vaamï´>r` nmVirda pñdH$mabobr ì`m»`m ^maVmV bmJy H$amdr. Or ghH$marg§ñWm `m EopÀN>H$, ñdm`Îm d bmoH$emhr ñdê$nmÀ`m g§ñWm Agë`mMo Xe©{dVo.

(2) `m H$m`ÚmV ghH$mar g§ñWm `m {VMm dmna H$aUmè`m g^mgXm§À`m _mbH$sÀ`m d {Z §ÌUmImbrbg§ñWm hmoV, Ë`m_wio `m H$m`ÚmV "{H«$`merb g^mgXmMr' ì`m»`m g_m{dï> H$amdr d Ë`mZwgma {H«$`merbg^mgXmMr ì`m»`m H$m`ÚmV g_m{dï> H$amdr. øm H$m`ÚmZwgma \$ŠV {H«$`merb g^mgXmZmM {ZdS>UyH$sbm C oamhVm oB©b d _VXmZ H$aVm oB©b.

(3) `m g{_VrZo {e\$mag Ho$br H$s `m ghH$mar H$m`ÚmV H§$nZr H$m`Úmà_mUo {dídñVnUmMr VaVyXH$amdr. Vr gd© g§MmbH$m§Zm ~§YZH$maH$ amhrb. VgoM Vr g§MmbH$ _§S>imVrb pñdH¥$V gXñ`m§Zmhr ~§YZH$maH$amhrb.

(4) Ym{_©H$ d amOH$s` g§KQ>ZmZm ghH$mar g§ñWm_Ü o ~§Xr KmbÊ`Mr VaVyX H$amdr.

(5) ghH$mar g§ñWm§Zm ^m§S>db ~mOmamVyZ npãbH$ BíeyÛmao _VXmZmg nmÌ ZgUmao ^mJ^m§S>db JmoimH$aÊ`mMr VaVyX H$amdr.

17

`m H$m`ÚmVrb XwéñË`m Imbrbà_mUo AmhoV.

goŠeZ 3 - ì`m»`m :

goŠeZ 22 (5) (gr) - ghH$mar g§ñWoMo ~hþamÁ`r` ghH$mar g§ñWoV ê$nm§Va H$aÊ`mMr VaVyX

goŠeZ 25 (4) - H$moUË`m ì`ŠVr g^mgX hmoD$ eH$VmV

goŠeZ 28 - {d{eï> XoÊ`mMr naV\o$S> H$aon ªV g^mgXm§Zm g^mgXËdmMm h¸$ Z XoÊ`mMr VaVyX

goŠeZ 30 (1) - g^mgXËd aÔ H$aUo / hH$mbnÅ>r

goŠeZ 30 (2) - hH$mbnÅ>r Ho$boë`m g^mgXmMm nwZà©doe

goŠeZ 31 - g^mgXm§Mo _V

goŠeZ 35 (1) - ^mJm§Mo {d_moMZ

goŠeZ 38 (3) - gd©gmYmaU g oMo KQ>ZmXÎm A{YH$ma d H$m ©o

goŠeZ 39 (1) (Ho$) - dm{f©H$ gd©gmYmaU g^m

goŠeZ 41 - g§MmbH$ _§S>i

goŠeZ 43 (2) - g§MmbH$ _§S>imÀ`m g^mgXmMr AnmÌVm

goŠeZ 44 (1) d (2) - MoAa_Z qH$dm AÜ`j qH$dm CnmÜ`j åhUyZ H$m_ H$aÊ`mgmR>r AQ>H$md

goŠeZ 45 (5)(6)(7) - g§MmbH$ _§S>imMr {ZdS>UyH$

goŠeZ 46 (1) d (2) - ghH$mar g§ñWoÀ`m H$m`m©b`mV nXm{YH$mar åhUyZ H$m_ H$aUo.

goŠeZ 49 (2)(S>r)(E_) - g§MmbH$ _§S>imMo A{YH$ma d H$m }

goŠeZ 50 (3) - g§MmbH$ _§S>imMr {_Q>tJ

goŠeZ 52 (1) - _w»` H$m ©H$mar A{YH$mè`mMo A{YH$ma d H$m }

goŠeZ 53 (1) - g§MmbH$ _§S>imÀ`m H${_Q>çm

goŠeZ 63 (1) (~r) - Am{YŠ` dmQ>n (Z\$m)

goŠeZ 65 - _XV Jmoim H$aÊ`mdarb ~§YZo

goŠeZ 67 (1) (111) - H$O© H$mT>Ê`mdarb ~§YZo

goŠeZ 70 (7) (E) - {hemo~Vnmg{ZgmMr Zo_UyH$ d H$_r H$aUo

goŠeZ 84 (1) - H$bhmg§~§Yr g§X ©

goŠeZ 99 (2) - A{nb H$aUo.

g§X © :1) Report of the High Power Committee on co-operatives (2009)

Published by : Ministry of Agriculture, Government of India.

ªªª

18

~r. H$m°_. ^mJ-3 : ghH$mamMm {dH$mg


KQ>H$ H«$. 3

CnKQ>H$ : Zm\o$S>-{dnUZ ghH$mar g§ñWmMo _hm_§S>irH$aUAm{U CËnmXZ ghH$mar g§ñWm

(Ao.Hw$[a`Z - AbK g{_Vr Ahdmb)ghH$mar g§ñWmMm ì`dgm` H§$nÝ`mgmaIm ìhmdm `mgmR>r 1 Zmoìh|~a 1999 amoOr ""dm`. Ho$. AbK''

`m§À`m AÜ`jVoImbr Cƒm{YH$ma g{_Vr Zo_br. `m g{_Vrbm ghH$mar g§ñWmMm H$ma^ma H§$nÝ`mgmaIm H$aUo,Am{U ghH$mar g§ñWmMm ì`dgm` / H$ma^ma ImOJr H§$nÝ`mÀ`m ì`dgm`mà_mUo / H$ma^mamà_mUo ~XbÊ`mgmR>rH$m`Xoera _gyXm V`ma H$amd`mMm hmoVm. `m g{_VrZo 15 _mM© 2000 amoOr Amnbm Ahdmb gaH$mabm gmXa

Ho$bm. `m g{_VrÀ`m {e\$maer Imbrbà_mUo ñnï> H$aVm oVrb.

{e\$maer :

1) AmOÀ`m ñnY}À`m n[apñWVrV ghH$mar g§ñWm ñnY}V {Q>H$mì`mV åhUyZ Ë`m§Mo ê$nm§Va CËnmXH$mÀ`m

_mbH$sÀ`m g§ñWm_Ü o H$aÊ`mgmR>r H$m`Xoera d {Z §ÌU H$aUmar H$m`Xoera Mm¡H$Q> V`ma H$aUo Á`m_wio ghH$mar

g§ñWm BVa ImOJr g§ñWmer ñnYm© H$ê$ eH$Vrb. H§$nZr H$m`Xm 1956 hm ImOJr _`m©{XV, gmd©O{ZH$

_`m©{XV, {dídñV H§$nÝ`m d {ZYr `mgmR>r Cn wŠV Amho. Ë`m H$m`ÚmÀ`m {d{eï> d gw mo½` VaVyXr Ë`m§Zm bmJy

nS>VmV. H§$nZr H$m`Xm hm CËnmXZ H§$nÝ`m ñWmnZ H$aÊ`mgmR>r d Zm|XUr H$aÊ`mgmR>r Cn wŠV Amho. H$m`Úm_Ü o

nañna _XV d ghH$mar VËdo A{YH$ IwbonUmZo g_m{dï> H$aÊ`mgmR>r d OwidyZ KoÊ`mgmR>r H$m`Xoera Mm¡H$Q>

CnbãY Amho. H§$nZr H$m`Xm hm ghH$mar g§ñWm§Zm EopÀN>H$[aË`m ZdrZ CËnmXH$ H§$nÝ`m_Ü o ~XbÊ`mMr g§Yr

CnbãY H$ê$Z XoVmo. Am§VaamÁ o ghH$mar g§ñWm, Á`m§Mm CÔoe EH$mnojm A{YH$ amÁ`m§_Ü o ì`dgm` H$aUo hm

AgVmo Ë`m§Zm XoIrb H§$nZr H$m`ÚmMr gmo CnbãY Amho.

2) Am§VaamÁ`r` ghH$mar g§ñWoMo ê$nm§Va CËnmXH$ H§$nÝ`m_Ü o H$aUo ho nyU©V: ghH$mar g§ñWm§Zm EopÀN>H$

Amho.

3) Aem g§ñWm§À`m g^mgXm§Mo ^mJ ^m§S>dbmMr bmoH$m§À`m_Ü o IaoXr-{dH«$s H$aVm oUma Zmhr, VgoM

g§MmbH$ _§S>i ~mS>m©À`m g§_VrZ§VaM Ë`mZo hñVm§VaU H$aVm oB©b. CËnmXH$ H§$nZr ~hþamï´>r` qH$dm BVa

H§$nÝ`m§Zm Vmã`mV KoVm oUma Zmhr.

4) ~hþamÁ`r` ghH$mar g§ñWm hr CËnmXH$ H§$nZr_Ü o ê$nm§V[aV H$aÊ`mgmR>r, Ë`m g§ñWoÀ`m 2/3 g^mgXm§À`m

~hþ_VmMr Amdí`H$Vm bmJob.

5) ZdrZ H§$nZr hr "CËnmXH$ H§$nZr' åhUyZ AmoiIbr OmB©b. ZdrZ H§$nZr_Ü o {d{eï> àH$maÀ`m

19

bmoH$m§ZmM gh^mJr hmoVm oB©b d Ë`m§MrM _mbH$s Agob. ZdrZ H§$nZrMo g^mgX ho àmW{_H$ CËnmXH$ AgVrb.

6) CËnmXH$ H§$nZrMo C{Ôï> ho CËnmXZ, à{H«$`m, n¸$m _mb V`ma H$aUo d àmW{_H$ CËnmXZmMr {dH«$s

H$aUo BË`m{X Agob.

7) EImÚm CËnmXH$ H§$nZr_Ü o ê$nm§V[aV Pmboë`m g§ñWobm {VÀ`m _yi ghH$mar àH$mamV Omd`mMo

Agob Va Ver VaVyX amÁ` ghH$mar H$m`Úm_Ü o Amho.

8) amÁ` ghH$mar H$m`Úm_Ü o ghH$mar {Z~§YH$mMr _mÝ`Vm ghH$mar g§ñWm Mmb{dÊ`gmR>r, àm_w»`mZo

{VMm ì`dgm` Mmb{dÊ`mgmR>r Amdí`H$ AgVo. hr {Z §ÌUmË_H$ d ~§YZH$maH$ nÕVr ghH$mar g§ñWm ñnYm©Ë_H$

~ZÊ`m_Ü o AS>Wim R>aVo. ñnYm©Ë_H$ ~mOmaì`dñWoV ñnYm©erb ~ZÊ`mgmR>r àemgH$s` d Am{W©H$ ~m~rg§~§Yr

Vm~S>Vmo~ {ZU© KoUo Amdí`H$ AgVo, Ë`mgmR>r BVa g§ñWmà_mUo ghH$mar g§ñWm ñdm`Îm Agë`m nm{hOoV.

VËH$mbrZ H$m`Xm, Ý`m` d H§$nZr H$ma^ma Am{U OhmOdmhVyH$ _§Ìr lr. AéU OoQ>br `m§Zr gZ 2001

_Ü o H§$nZr ~rb bmoH$g oV gmXa Ho$bo. (Xwgar XwéñVr). `m ~rbm_Ü o gZ 1956 À`m H§$nZr H$m`Úmà_mUo

ghH$mar g§ñWmÀ`m ñWmnZobm CÎmoOZ XoÊ`mV Ambo.

lr. dm`. Oo AbK MoAa_Z Agboë`m g{_VrZo gZ 1956 À`m H§$nZr H$m`ÚmV XwéñVr H$aÊ`mMr

{e\$mag Ho$br. m g{_VrÀ`m {e\$maerZwgma CËnmXH$ H§$nZr ~rb bmoH$g oV gmXa H$aÊ`mV Ambo d 6 \o$~«wdmar

2003 amoOr Ë`mMo IX-A ^mJ CËnmXH$ H§$nZr Ago ê$nm§Va H§$nZr H$m`Xm 1956 _Ü o Pmbo. `m_wio ghH$mar

VËdmda AmYm[aV ZdrZ g§ñWmË_H$ n`m© ghH$mar g§ñWm§Zm CnbãY Pmbm.

ªªª

20

B. Com. Part-III : Co-operative Development



Unit 1 sub point

D) High Power Committee Report on co-operatives

(Shivajirao Patil Committee Report)

Indian co-operative movement completed a hundred years. Over the years it has actived

several achievements in various sectors. However, Indian co-operative movement is facing

various problems and challenges during era of globalization. They are realted to the

government, administration and control and new global environment. In order to slove these

problems some specific meansures are needed. Therefore, a conference of state co-operative

ministers held on 7th December, 2004 at New Delhi, resolved that Government of India may

constitute a High powered committee to review the achievements of co-operative movement

during the last hundred years and the prepare a rood map recommending steps to be taken

to address challenges being faced by the movement in changing scenario of globalization.

Accordingly, a high powered committee on co-operatives was consitutued by the

Government of India on 10th May 2005.

Members : following were the members of this committee -

1. Shri Shivajirao G. Patil (Chairman)

2. Dr. S. S. Sisodia, member

3. Shri. H. K. Patil, member

4. Dr. Amrita Patel, member

5. Dr. Y.S.P. Thorad, member

6. Shri. Satish Chander, member secretary

Terms and References :

The terms Reference of the committee are as follows -

1. To review the Indian co-operative movement during last one hundred years.

2. To identify the challenges being faced by the co-operative sector and to suggest

measures to solve them and to enable the co-operative movement to keep pace with changing

socio-economic environment.

21

3. To suggest an appropriate policy and legislative fram work with changes in co-

operative legislation in the contry, to ensure the democratic authonomous and professional

functioning of co-operatives and amendments to the multistate co-operative societies Act

2002.

4. Any other incidental issue a deemed necessary by the committee for its

consideration.

This committee has collected and complied the main recommendations of various

committees and commission on co-operation set up since 1904. Also it has collected sectorwise

achievements of co-operatives. The committee deliberated upon and finalized it

recommendatiions for the amendement of the constitution to ensure autonomous, free and

democratic functioning of co-operatives. It also finalized various suggestions to further

amend the multi-state co-operative societies Act 2002.

The recommendation of this committee are mainly divided into Two as follows,

I) Recommendations on proposed amendementnts of the consitutuion.

II) Recommendations on further amendments to the MSCS Act 2002.

The committee has envisioned that co-operative as primarily, autionomous, economic

institutions of autonomous, economic institutions of user members. It sees them as self-

reliand and self-sustaining institutions functioning in a free, fair and trasparent manner in

keeping with the priciples and values of the co-operative movement.

I. Amendment to the Constitution :

1. The committee took note of the situation prevailing in the administration and governance

of co-operatives in the country. It was felt that co-operative societies is a state subject and

various states have enacted their own co-operative societies Acts. So, there in need for

uniformity in co-operative legislation, particulary in respect of autonomous and democratic

functioning of co-operatives. There is also a need to the removal of co-operatives from

excessive bureaucratic control and interference, several states have passed paralled legislative

on the lines of the model co-operative Act to cover co-operatives which donot government

equity.

The committee therefore, supports the view that co-operative autonomy can be ensureal

by making certain amendments in the constitution. So that co-operative legislation would

brought in confirmity with the provisions of the constitution. This committee submitted it's

interim Report containing recommendations on the constitution Amendment bill &

Amendments to multi state co-operative societies Act 2002 to the government on 7th June

2007.

1) The HPC (High Powered Committee) analyzed the situation in respect of co-operatives

prevailing in the states as well as in centre and that introducing new part IX-B after IX-A

of the constitution on the bill proposes, along with Panchayat Raj Institutions (PRI) and

22

Muncipalities would imply that co-operatives are a part of governance. The committee is

of the view that the anology applied to Panchayati Raj and Nagarpalika may not hold good

for co-operatives. The Panchayati Raj institution and Municipalities are meant for governance

of the people where as the spirit of co-operative is self-governance.

Article 19 (1) (c) with Article 19 (4) guarantees the right of the citizens to form

association or unions, but doesnit explicitly include the right to form co-operatives. Co-

operative societies fall in the state list and are excluded from the central list. Trade unions

are also included in the concurrent list. Therefore, it is important to make explicit what is

implicit in Article 19 (1) (c) - that co-operatives are associations and any restrictions on them

have to be within the Framework of Article 19 (4).

Further by law, executive orders & court ruling shows that co-operatives are creatures

of government but not of their user members. So, it is necessary to have a detinition of co-

operatives in the constitution. Which clearly indicate that they are promoted owned, controlled

and managed only by their user members.

The committee feared that by introducing part IX-B after part IX-A of the constitution

along with Panchayati Raj institutions (PRI) and Municipalties would imply that co-operatives

are a part of goverance, because of PRI and Municipalties and governace institutions. The

Introduction of a part on co-operative societies after the Article dealing with them may be

construed as implying that co-operatives are also governance institutions. So, standing

committee of parliament may also be requested to took into this aspect and consider the need

of insertion of this part an appropriate place in the constitution to ensure that this constural

is dispelled.

A) The Recommendatiions for insertion of co-operative societies in fundamental

Rights under Article 19 (1) (c) :

The Committee recommends the introduction of the following clauses under Article 19

(1) (c) of te constitution.

(1) The word "Co-operative Societies shall be in after the word "Association" in sub-clause

(c).

(2) A new sub-clause (h) shall be added which defines co-operatives as which implies that

to form and run co-operatives based on principles of voluntary, democratic member

control, member economic participation and autonomous functioning.

B) Recommendations on proposed Insertion of co-operative societies in Part

IX-B :

(1) The following part on the co-operatives societies shall be inserted at an appropriate

place which would keep away it from the governance institutions. Clause-wise suggestions

of the HPC are given below.

(2) The co-operative Societies.

23

243. ZH Definitions : In this part as

a) Active member : is one who participates in the working of co-operative, using it's

services as prescribed in the by laws of the co-operative.

b) Authorized person : means a person authorized under Article 243 ZQ.

c) 'Board' means the governing body of a co-operative society by whatever name called

to which the direction and control of the management of the affairs of a society is

entrusted.

d) "A co-operative Society" - is an autonomous association of persons united voluntarily

to meet their common needs & aspirations through a Jointly owned and democratically

controlled enterprise and adhering to the co-operative principles and values, registered

or deemed to be registered under any law relating to co-operative societies for the time

being in force in any state or the centre.

e) 'Government' means central or state Government.

f) Multi-state co-operative society means a society with area of operation in more than

one state and registered or deemed to be registered under any law in force relating to

such co-operative.

g) "office bearer" means a president, vice president, chairperson, vice-chairperson, secretary

trasurer and included any other person to be elected by the Board of Directors.

h) State level co-operative society means a co-operative society having its area of operation

extending to the whole of a state and defined as such in any law made by the state

legislature.

i) 'Year' means the year ending on 31st day of March.

243 ZI Incorporation of co-operative societies :

The legislature of state shall, by law, make provisions with respect to the incorporation,

regulation and winding up of co-operative societies based on the principles of voluntary,

democratic control, member economic participation and autonomous functioning.

243 ZJ Number and term of members of Board of Directors and its office bearers:

1) The Board shall consist of such number of directors as may be provided by a state

legislature but the maximum number of directors shall not exceed more than 21.

2) Only active members are eligible to vote and stand for election to its Board of directors

But ministers would not be eligibility to be elected as chairman or vice-chairman or

president or vice-president of the co-operative society. Also, those members, who have

to stand for election of Board of Directors would not have any interest in any business

of the society.

24

3) The term of elected members of the Board of Directors & its office bearers shall be

five years from the date of election only elected members of the Board of Directors

shall be eligible to vote in election and to be elected as chairman or vice chairman,

president or vice president of the Board.

Any casual vacancy arised may be filled by co-option by the Board, if the term of office

of the Board is less than half of its original term.

4) The legislature of state shall provide for co-option of members, by the Board, who

having experience in the Field of banking, Management, finance etc. provided that

number of such co-opted members shall not exceed more than two. Also, the candidate

who have lost in election to the Board shall not be co-opted on the Board.

243 ZK Election of members of Board :

According to the law of state legislature, the election of a co-operative society shall

be conducted before the expiry of the term of the Board of a co-operative society shall be

conducted by the Board of a co-operative society. However, state legislature shall provide

for the procedure and guidelines for conducting the elections.

243 ZL Supersession of Board of Directors :

The bill provides that no Board of a co-operative society shall be superseded or kept

under suspension for a period more than 6 months. However in case of a co-operative

society, other than multi state co-operative society, which is doing banking Business this

provision is applicable for oney year instead of six months, where there is no government

share holding of loan or financial assistance or any guarantee by the government.

The committee suggested that no supercession of the Board of Directors should be

allowed in any case where government shareholding is less than 51%

243 ZM Audit of accounts of co-operative societies :

Every co-operative society, by law, shall make a provisions for it's audit at least once

in a year, by a auditor approved by law. This auditor should be appointed by a general body

of a co-operative society. The accounts of every co-operative society shall be audited within

a period of six months of the every financial year.

243 ZN Convening of the general body meeting :

By law the annual general body meeting of the co-operative society shall be convened

within a period of six months from close of the financial year to transact the business.

243 ZO Right of a member to get information :

By Law, Every co-operative society should provide books, information, accounts to

every member of the co-operative society regarding it's business earried.

25

Every member in the management of the co-operative society should attend the minimum

number of meetings.

Also, Every member should be provided mandatory co-operative education and training.

243 ZP Returns :

Every co-operative society shall file returns within six months of the close of every year

to authority designated by state government. These returns should include Annual Report,

audited statement of accounts, plan for surplus disposal, List of amendments in by - laws,

date of general body meeting, conduct of elections, when due etc.

243 ZQ Offences and Penalties :

The legislature of state, by law make provisions for offences and penalties regarding

the following defaults.

Wilfully making false return, provide false information, wilfully not providing any

informatiion required, Disobedience for any act, by a member, employee or officer or for

any corrupt practies by any one.

243 ZR Application to Multi-state co-operative societies and union Territories:

The provision of this part shall apply to a multi-state co-operative society and union

territories.

II Amendment to the Multi-state co-operative societies Act 2002 :

This committee took note that the MSCS Act 2002 is in operation, since last six years.

There is a need to make the Act more comprehensive to solve the practical problems faced

by multistate co-operative societies.

In regards this, the committee has furnished following recommendations.

1) The internationally accepted definition of co-operative society should be introduced,

which reflects its voluntary, autonmous and democratic nature.

2) In order to ensure that the co-operatives are user owned and user controlled a concept

of "active member" may introduced in the Act and accordingly, a definition of 'active

member' may be included. The act should provide that only active members shall have

the right to vote/ contest elections.

3) The committee also recommended that provision for fiduciary rrespensibility as progvided

in the companies Act should be introduced. It should be mandatory for the directors

of the co-operative boards. This provision also applicable to the co-opted experts on

the Board.

4) Provisions may be introduced to put restriction on political and religious organizations.

5) Also, provision for raising capital through issue of non voting shares and IPO may be

Included.

26

These are some major recommendation of the High power committee headed by

Shivajirao Patil committee on co-operatives, 2005.

Recommendations of the HPC on co-operatives :

The followings are the main recommendations of the HPC.

1. According to this committee, future co-operatives are primarily autonomous, economic

institutions of user members. These members are united voluntarily, to meet their

common economic, social and cultural needs by the co-operatives. Which are jointly

owned and democratically controlled enterprises. They are self reliant and self sustaining

institutions functioning in a free, fair and transperent maneer in keeping with the

principles and values of co-operatives. Member centrality and member development are

the key drivers and professionalism, quality and integrity the hallmarks. Education for

awareness building would be an integral part of co-operative.

2. Keeping the above features of co-operatives, the committee has analysed the problems

and challenges facing the co-operatives in the scenario of increasing competition. The

committee has categoried these problems in to two as, functional problems as

membership, Governance and operations these are the internal problems of the co-

operatives and external problems as politicization and the control / Interference by

governments.

3. The legal enablement is a major requirem for co-operatives, so it is a core

recommendations. The committee has examined the 106th constitution Amendment bill

and the MSCS Act 2002 and proposed the clausewise amendments.

4. The committee has given suggestions regarding appropriate amendment in the co-

operative Act by laws of the co-operatives.

5. A progressive and enabling legislation :

Presently co-operatives are operating under restrictive laws. So, it is necessary that a

progressive and enabling legislation which facilities the working of the co-operatives. So

they can greatly complete with other corporates. So, committee recommended that.

5.1 The model co-operatives Act proposed by Choudhari Brahm Prakash Committee

and endrosed by all recent committees should be enacted as a single law replacing existing

state Acts.

5.2 The parallel law existing in various states has poor utility and problems faced,

there can be no viable alternative to a single enabling law which is member centric and based

on co-operative principles replacing the existing state Acts.

5.2.1 The amendments suggested by model co-operative Act and the Vaidyanathan

committee are comprehensive in nature. However considering the need for a few more

changes and the greater emphasis need on some issues the following may be considered.

27

5.2.2 The government has no power of rule making the power of the state is incorporated

in the Act itself. All matters within the purview of co-operative societies should be included

in the Act in by laws.

5.3 Keeping in view, the need for a clear legal recognitiion of co-operative as

economic institutions The clear definition of co-operatives is needed as "co-operatives are

autonomous associations of persons united voluntarily to meet their common needs and

aspirations through a Jointly owned and democratically controlled enterprise and adhering

to the co-operative principles and values." This definition should be included in the constitution

of India, MSCS Act 2002 and in all the state co-operative societies Acts.

5.4 In order to increase the member participation in co-operatives and enable them

to do away with non-user members, the MSCS Act and state co-operative societies Acts must

provide:

1) A defination of active member as "an active member is one who participates in

the affairs of the co-operative, using its services, according to by - laws of the co-operative.

2) The active members who have a stake in the Business to have the right to vote

and contest elections to the board.

3) In order to exit to non-user members, the provisiion in by-laws is made for

cessation of membership on failure to fulfill the obligations as specified as use of minimum

level of services in terms of quantum and period specified and the required participation in

meetings.

5.5 In order to improve the effectiveness of Boards Particularly their trusteeship role

and fiduciary responsibility, to ensure accountability and professionalization of the

organization, the law should provide for.

5.5.1 The roles and responsibilities of the co-operative Board and paid executives and

managers should be clearly defined. The board should idealy confine itself to formulating

policies and major business decisions, laying down plans and periodie goals, where as day

to day decisiion should be taken by the executives.

5.5.2 A fair provision for fiduciary responsibility as provided in the companies Act,

should be mandatory for the directors on co-operative Boards. Board also to disclose certain

information to avoid confilict of interest following are suggestions in this regard as,

1) Disclosure of interests by Directors : Every director of a co-operative, who is in

any way directly or indirectly concerned or interested in a contract on behalf of co-operative,

shall disclose the nature of concern or interest at a meeting of the Board of directors.

2) Interested Director not to be present in Board's proceddings. (1) No director of a

co-operative shall present as a director in the discussion of or note on any contract entered

on behalf of the co-operative.

28

5.5.3 Fit and proper criteria for Board members should be laid down by the co-

operative in its by laws.

5.5.4 The co-opted experts should be specialists in business related areas of the co-

operative should decide in regards the expertise, that would be useful for its operations. In

business decisions the co-opted member should be allowed to vote.

5.5.5 It should be mandatory to any person elected as a director on the Board to under

go for prescribed training programmes within six months of being elected, in order equipping

skills and knowledge required to perform satisfactorily discharge his responsibilities. failure

to do so will result in his disqualification as a director.

5.5.6 In regards to the qualifications for to post of Managing directors of the co-

operative. Its shall be specified in the by-laws of co-operatives.

5.6 In order to remove the political interference in the co-operative, it is necessary

that along with the recommendations in the model co-operative Act, the law should provide

for.

5.6.1 Voting rights linked to patronage and restricted to active membership. This will

ensure that only active members have right to elect the management of the society. Political

personalities are the active members, they can be entitled to be on the boards and participate

in the management if elected.

5.6.2 It is appropriate that in the higher tier co-operative it is ensured that user member

of the co-operatives is to be given his right in decision making.

5.6.3 Rotational retirement of Board members : is to be allowed for fresh thinking

and for the continutity in management.

5.6.4 This committee recommended that restriction on voting right to members should

be provided for the first tweleve months after Joining the co-operatives. This provision will

guard against mass enrolement in co-operatives for the purpose of elections.

5.6.5 Restrictiion on contribution to political and religious organization.

5.7 The co-operatives, who has received government equity contribution should be

returned to the government, where in cases co-operatives are unable to return the government

equity, they may enter into an MOV with the permission of government.

5.8 In order to enhance the competitiveness, the law should enable co-operatives to.

5.8.1 Decide their organizational structure and staffing recruitment policies, service

conditions and remuneration, as approved by the Board.

5.8.2 Measures such as formation of Joint ventures, partnership, subsidiaries and

strategic alliances with co-operatives and other corporates are adopted.

5.8.3 Co-operatives should operate without any imposed area restrictions. They are

hampered due to their area of operation and membership in it. So, they are not getting the

benefit of economics of scale.

29

5.8.4 They should have flexibility in bust decisions, mobilizing funds and surplus

allocation.

6. Constitutiion Amendment : According to this committee there is need that state

co-operative societies Acts follow the Model co-operative Act. So it recommends the need

for a constitution Amendment.

7. The Role of Government : Governments would ensure the qutonomous functioning

of the co-operatives to strengthen them.

7.1 Government should design a policy for faciliating the functioning of co-operatives

with free and fair means. It should be based by legislative and executive measures that open

and free market conditions should be provided to co-operatives. Hence, government should

permit the entry of co-operatives to any line of economic activity as chosen by the members.

7.2 Conversion of equity held in co-operatives into grant or soft loan.

7.3 Government should execute an agreeement / MOU with co-operatives, that have

received government equity, loans and gurantees, so as government should play a mutually

accepted role till equity / loan is not repaid.

7.4 Government should not depute officers to occupy key positiions in co-operatives

except on an explicit request from co-operative.

7.5 If, Government has deputed the officers to hold key positions, they are given a

minimum tensure of 3 years.

7.6 Government should provide a grant for the member education, Manager's training

and board members and leadership development.

7.7 The government should refrain from the setting targets for formation of co-

operatives. In some states the government departments themselves are engaged in the taks

of organizing co-operatives, This task should be left to the unions and federations of the co-

operatives and the people.

8. Development orientation to planning for co-operative :

8.1 It is important that due recognitation is given to co-operatives as a third sector of

the economy and it's development, particulasly for the weaker segments.

8.2 In order to frame the planning and policies, an independent permanent body

should be formed at national level namely co-operative commission for the developmeent

of co-operatives. It should be autonomous body.

9. Enhancing competitiveness : In order to enhance competitiveness and

professionalism in co-operatives, HPC recommends as.

9.1 Structure of the co-operatives should be examined. It should be make cost effective

and encouraging the net-working amongst the co-operatives.

30

9.2 While consolidating of business through mergers of co-operatives for successful

corporate use, the interest of members is protected.

9.3 In order to adopt new technologies and management information systems, federal

co-operatives should take responsibilities to support their member organizations, particularly

the small co-operatives, who are not able to build up their own information system or use

of IT based technology.

9.4 A legal provision shuld be made for highertier co-operatives should desist from

competing in business with their constituent members.

10. Human Resource Development and the need for Professionalism :

In regards to the human resource development in co-operatives committee recommends

as,

10.1 In order to sensitize members regarding their rights, responsibilities regarding the

co-operative society co-operatives should undertake member awarness and education

programmes continuously.

10.2 The concept of family membership in co-operative should be considered to attrach

youth special efforts shall be made to facilitate women and youth participation in co-

operatives. The business activities of the co-operatives are reoriented such as to facilitate

greater number of women to participate at different levels in the co-operatives.

10.3 It should be made obligatory to the co-operative leaders to undergo training on

co-operative and business management within six months of their being elected.

10.4 The management of co-operatives are oriented on business development, methods

of enhancing member participatiion and strategies for maximizing member capital.

10.5 Chief executive of co-operatives should adopt appropriate criteria based on the

business and size of the co-operative.

10.6 The co-operatives should avail expert assistance from time to time co-operatives

should appoint suitable expertise, specialists etc. Higher tier organizations should provide

the help to small co-operatives.

10.7 Co-operative ledership should be educated, trained and groming and talented.

Therefore Board and management of co-operatives should be considered this need.

10.8 Various schemes like Training and personnel, Resource centre sheme of NCDC

should be availed by co-operatives and in addition a central government scheme for setting

up such resource centres be considered.

10.9 In order to provide trained professional to co-operative management a co-operative

university should be set up and for this purpose NCUI, HRD Ministry and UGC should

provide necessary support for it. Existing taining institute should be utilized for this purpose.

31

10.10 Every co-operative should spell out its HRD policy in its by-laws and it should

be applicable to al members, employees, Board of Directors etc. Also, it should specify

manpower planning, recruitment procedures, professionalization. Every co-operative should

reserve 2% amount of it's annual budget for training and member education and skill

upgradation at all levels.

11. Capital formation and financial sustainability :

It this regards committee recommended as,

11.1 Considering the inability of large proportion of members to increase share capital,

there is need for external support. So, central and state governments should provide a

budgefary scheme of soft loans to farmers for capital participation in co-operatives. Such

scheme are in force under the ageis of RBI. Under which soft loans / interest free loans are

provided to agricultural produce processing units towards initial share capital contribution.

11.2 This committee recommended that full income tax exemption is offerred to all co-

operatives. It causes to save the reserves of co-operatives. This measure incentive for the

co-operatives will strengthen the capital base of co-operatives. Such type of exemption is

given in global level by 65% of the countries.

11.3 Committee is of the view that government participation in share capital of co-

operatives brings governemt control on freedom and autonomy of co-operatives. So it is not

recommended. Therefore in order to provide help to co-operatives they can provide grants

or interest free loans, they should be strictly repatrible.

11.4 Wherre the co-operatives have avalied the benefit of initial share capital participation

support by government, this must be redeemed at the earliest.

11.5 Most of the co-operatives have their own limitations to raise capital from their

members. Co-operatives like manufcaturing / processing / services / banking etc. required

to raise higher capital.

Therefore, they have to raise capital from financial market as well as debt also.

The financially sound co-operatives are capital intensive. So it is recommended that

such co-operatives promote an Umbrella organization. Which are source of capital from

market, arrange for debt and provide the requirred financial and technical help to co-

operatives. Such models in respect of co-operatives in many countries. The financial

instruments are specifically structured in the form of bonds, debentures, special shares etc.

for the help of grassroot level co-operatives.

11.6 The share of co-operative banks in rural credit is declining steadily and is around

20%. Because of they have very limited their own funds and depend upon refinance from

NABARD. For the refinance NABARD is dependent upon General Line of Credit (GLC)

from RBI. But now GLC support is withdrawn by RBI. So NABARD carit provide edequate

refinance to co-operatives. Many co-operatives banks are weak and unable to raise funds

32

from the market. So, there is strong need for an alternative organizational set up to mobilize

funds and to bridge the gap in the co-operative credit and banking structure.

11.7 Co-operatives in various countries have adopted different strategies to augment

their equity. In India, co-operatives should develop the financial instruments to raise capital

according to their business by keeping in mind one member-one vote concept.

11.8 Service sector have high potential for growth. It's growth is hampered due to lack

of adequate funding. The NCDC is set up to provide institutional finance to co-operatives

but it has a limited portfolio in funding service co-operatives. This may be diversified to

include all service sub-sectors.

11.9 In order to meet high capital requirements of value added co-operative business

projects, there should be debt financing and other financing options alike Canada and USA.

Farm improvement and marketing co-operatives Loans Act (FIMCLA) in Canads & USA,

under this Act, the ministry is liable to pay the lender 95% of the loss sustained as a result

of loans made.

12. Access to Credit / Finance :

Regarding the issue of lack of credit to farming community, the committee recomended

that,

12.1 To provide incentives to become members of co-operatives to those who are

outside the credit system. These incentives are in the form of soft loan / grants for the

purpose of share capital contribution to co-operatives.

12.2 To conduct a detailes study on the reasons for large sections of rural and agrirultural

population, which is not covered by formal credit system. Therefore emphasis is needed to

make modifications to enable larger coverage of these population.

12.3 In order to meet the credit needs of the credit worthy farmers of weak PACS a

seperate credit line is to be considered.

12.4 Those farmers are ineligible for NABARD fundaling for them SHGs are to be

formed comprising non-defaulting members.

12.5 A additional avenue of refinance to co-operatives should be provided by drawing

a suitable scheme of fundng by RIDF.

12.6 There is high degree of risk in agriculture In order to meet these recurring risks,

the whole issue of finance and insurance needs a fresh look and permanent solution, an

expert committee can study the issue with rrecommendations made by various studies.

13. Rehabilitation of sick and weak co-operatives :

13.1 In order to addrress the problems of sick units of co-operatives engaged in

manufacturing, processing, services and other activities relating to rural economy. The

committee recommens that a National co-operative Rehabilitation committee is to be set up.

33

13.2 While setting up the Rehabilitation committee, It is recommended that a National

co-operative Rehabilitation and institutional protection fund for revival of sick units be

created by the Government of India, with contribution from the states. It's modalities and

eligible criteria for disbursal from the fund are to be determined. The Rehabilitation committee

may be the authority for approving disbursals from the fund. Liquidation funds available

with the states alike orhte existing sectorial funds to support industry specific co-operatives.

13.3 It is recommended that uniform guidelines for easy exist by way of mergers or

clousers are to be framed. These guidelines will have to be adopted by all the states.

14. Constitution Amendment : The co-operation is a state subject, so there is need for

uniformity in co-operative legislation for autonomous and democratic functioning of co-

operatives several states have their paralled legislation for co-operatives on the lines of the

Model co-operatives Act. The co-operative autonomy can be ensured only when certain

amendments are introduced in the constitution. Therefore HPC has made following

recommendations.

14.1 The recommendations of the committee on the 106th constitution Amendment Bill

2006, introduced in Loksabha. The main clauses in respect of which committee suggested

are as follows.

14.1.1 Article 19 (1) (c) of the constitution explictly imply that co-operatives are

associations so any restrictions on them have to be within the framework of Article 19 (4).

It is necessary to have a definition of co-operatives in the constitutiion, which will clearly

indicate that they are promoted, owned, controlled and managed by only their user members.

The insertion of the word "co-operative societies" after the word association in sub-

clause (c) of clause (1) of Article 19 and a definition of co-operatives (new sub clause (h))

to form and run co-operatives based on principles of voluntary, democratic member control,

member economic participation and autonomous functioning is recommended.

14.1.2 The Committee has fear that by introlducing new part IX-B after part IX-A of

the constittion along with Panchayat Raj institution (PRI) and municiplaties would imply

that co-operatives are a part of goverance, The insertion of this part may be at an appropriate

place in the constitutiion to ensure that this construal is dispelled.

14.1.3 HPC recommended that following definition of co-operative Society should be

included. "A co-operative society is an autonomous association of persons united voluntarily

to meet their common needs and aspirations through a jointly owned and democratically

controlled enterprise and adhering to the co-operative principles and values, registered or

deemed to be registered under any law relating to co-operative societies for the time being

inforce in any state or the centre.

34

14.1.4 243 ZJ Number and Term of members of Board of Directors and its office

Bearers :

1) The Bill specifies that maximum members of directors on the Board shall not

exceed twenty one except the state level co-operative society.

2) This committee recommended that the term of office of elected members of the

Board and its office bearers shall be five years from the date of election further it recommended

that only elected members of the Board of Directors shall be eligible to vote in the election

and to be elected as Chairman or Vice-Chairman or President or Vice-President of the Board.

3) The committee also have recommended that the candidates who have lost in

elections to the Board shall not be co-opted on the Board either on casual vaccancy or

otherwise.

14.1.5 243 ZK Elections of Members of Board :

All elections of the co-operative societies shall vest in the General Body of co-operative

society and committee recommends that the functions of holding meetings of general body

shall vest in the Board of co-operative society.

14.1.6 243 ZL Supersession of Board of Directors :

Where there is no government shareholding of loan or financial assistance or any

guarantee the government. In this regards no board of a co-operative society shall be

superseded. Where there is a minor government share holding of financial assistance or any

guarantee by the government can be superseded.

The committee has suggested that no supercession of the board of directors should be

allowed in any case where government share holding is less than 51%.

15. Amendments in Act 2002 :

The Multi-state co-operative societies Act 2002 has been in operation of the last seven

years and there is need to make the Act more comprehensive and to mitigate practical

problems being faced by Multi-state co-operative societies under this Act, the committee has

proposed clausewise amendments in MSCS Act 2002 as follows.

1) The internationally accepted definition of co-operative society should be introduced.

Which reflects it's voluntary, autonomous and democratic nature.

2) In order to ensure that the co-operatives are user owned and user controlled a concept

of 'active member' may be introduced in the Act and accordingly a definition of active

member may be included. The act should provide that only active members shall have the

right to vote/ contest elections.

3) The committee recommended that provision of fiduciary responsibility as in companies

Act should be introduced. It should be mandatory for the directors of the co-operative

boards. This provision also applicable to the co-opted experts on the Board.

4) Provisions may be introducted to put restriction on political and religious organizations.

35

5) Also, provision for raising capital through issue of non voting shares and IPO may

be included.

Detailed amendment with regard to :

Section 3 - definition :

Section 22 (5) (c) - Conversion of a co-operative society into MSCS

Section 25 (4) - Persons who may become members

Section 28 - Members not to exercise rights till due payment made

Section 30 (1) - Expulsion of members

Section 30 (2) - Readmission of expelled members

Section 31 - Vote of members

Section 35 (1) - Redemptiion of shares

Section 38 (3) - Constitution powers and functions of General Body

Section 39 (1) (K) - Annual General Meeting of General Body

Section 41 - Board of Directors

Section 43 (2) - Disqualifications for being a member of Board

Section 44 (1) & (2) - Prohibition to hold office of chairperson or President or

Vice-President

Sections 45 (5), (6) & (7) - Election of members of Board

Sections 46 (1) & (2) - Holding of office in co-operative society

Sections 49 (2)(b) & m - Powers and functions of Board

Section 50 (3) - Meeting of Board

Section 52 (1) - Powers and functions of chief Executive

Sections 53 (1) - Committees of Board

Section 63 (1) (b) - Disposal of Net Profits

Section 65 - Restriction on contribution

Section 67 (1) (iii) - Restriction on Borrowing

Section 70 (7) (a) - Appointment and removal of auditor

Section 84 (1) - Reference of Disputes

Section 99 (2) - Appeals.

References :

1) "Report of the High Powerd Committee co-operatives" (2009)

Published by : Ministry of Agriculture, Government of India.

ªªª

36

B. Com. Part-III : Co-operative Development



Unit 3 sub point

Subunit : NAFED - Corporatisation of Marketing and

Production co-operative (Kurian-Alagh Committee Report)

A high level committee on formation of co-operative business as companies was set up

in 1st November 1999. The Chairman of the committee was "Y. K. Alagh." This committee

has to draft a legislative framework for the formation of co-operative business as companies

and to convert existing co-operative business into companies under a regulatory framework

similar to that of a private limited companies. The committee submitted it's reprt to the

government on 15th March 2000. It's recommendations are as follows.

Recommendations :

1) A statutory and regulatory framework is to be framed, which creates the potential

for producer-owned enterprises to complete with other enterprises on a competitive footing.

The company Act is useful to various types of companies viz. Private limited, public limited,

trusteeship companies and nidhis. It's specific and appropriate provisiions are applicable to

them. Company Act provides them provisions for the formation and registration of producer

companies. It included the mutual assistance and co-operative principles within the more

liberal regulatory framework. With suitable adaptions. It also provides an opportunity to co-

operative institutions to voluntarily transform themselves into the new form of producer

companies. This facility will be available to inter-state co-operative, whose objects extend to

more than one state.

2) The conversion of inter-state co-operatives to producer companies is to be purely

voluntary.

3) Member equity may not be publicly Traded and only be transferred after the

approval of the Board of Directors of the producer company. The producer company is not

vulnerable to take over by the multinationals or other companies.

4) The inter-state co-operative society can be converted into producer company only

of the 2/3 rd majority of the members of the concerned society.

5) The new form of company woulld be recognised as "Primary producers" i. e. The

members related to this company are to be promary producers.

6) The object of the producer company is production, Processing. manufacture and

sale of primary produces as well as allied matter among with other things.

37

7) There is provision for converted producer company to go back to the original fold

of co-operative in state co-operative law.

8) In state co-operative laws, The Registrar's approval is required for the governance

and esecially business. This regulatory and restrictive system is main obstacles to co-

operatives being competitive in a market economy. In order to complete in market economy

quick decisions are required regarding financial and administrative matters, for which

autonomy is essential alike other business.

The minister of law, Justic and company affairs and shipping Shri. Arun Jately introduced

the companies Bill, 2001 in Loksabha (Second Amendment). Th Bill seeks fo facilitate

formation of co-operative business as companies as per the provisions of the companies Act,

1956.

The committee headed by Y. K. Alagh recommended the amendment of the companies

Act 1956. According to the recommendations of the committee the producer companies Bill

was introduced in the parliament and became law on 6th February 2003, as part IX-A

producer compaines in the companies Act 1956. Based on the co-operative principles of

mutual assistance, It provides an alternative to the institutional form that is presently available

to co-operative enterprises.

ªªª

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AW© d ì`m»`m :

"Am¡Úmo{JH$ ì`dñWmnZ' `m g§koVrb Am¡Úmo{JH$ d ì`dñWmnZ `m XmoZ eãXm§Mo AW© ñdV§Ì d {^ÞAmhoV. Am¡Úmo{JH$ hm eãX CÚmoJm§er g§~§{YV Amho. dñVy qH$dm godm§Mr {Z{_©Vr H$aUmè`m g§ñWobm CÚmoJ AgoåhUVmV. CÚmoJm§_Ü o CËnmXZmMr {H«$`m Ho$br OmVo. H$ÀÀ`m _mbmda `mo½` Ë`m à{H«$`m H$ê$Z Ë`mMo A§{V_Cn^mo½` dñVy_Ü o ê$nm§Va H$aUo åhUOo CËnmXZ {H«$`m hmo . CÚmoJmÛmao Imbrb {H«$`m Ho$ë`m OmVmV. CXm.CËIZZ {H«$`m, n¥W¸$aUmË_H$ {H«$`m, g§ moJmË_H$ {H«$`m BË`mXr.

CËnmXZ {H«$ò_Üò Z¡g{J©H$ gmYZg§nÎmrda `mo½` à{H«$`m H$ê$Z Ë`mg ê$n Cn`mo{JVm XoD$Z Ë`mMoCn`mo{JVm _yë` dmT>{dbo OmVo. H$ÀÀ`m _mbmda `mo½` Vo g§ñH$ma Ho$ë`m_wio Ë`m§Mm Cn^moJ KoUo eŠ` hmoVo.CÚmoJg§ñWm{Z{_©V A§{V_ dñVy d godm§Mm Cn^moJ KoD$Z J«mhH$ Amnë`m JaOm§Mr nyV©Vm H$arV AgVmV.WmoS>Š`mV, g_mOmÀ`m JaOnyVugmR>r, g_mYmZnyVugmR>r CÚmoJm§VJ©V CËnmXZ {H«$ oÛmao A§{V_ dñVy d godm§Mr{Z{_©Vr Ho$br OmVo. AW©ì`dñWo_Ü o CÚmoJg§ñWm§Zm A{Ve` _hÎdmMo ñWmZ Amho. g_mOH$ë`mU, amï´>{dH$mgd amï´>mÀ`m Am{W©H$ d Am¡Úmo{JH$ {dH$mgm_Ü o CÚmoJjoÌmMo `moJXmZ \$ma _moR>o AgVo.

"ì`dñWmnZ' g§ko~m~V {d{dY {dMmad§Vm§Zr Amnbo {dMma Imbrbà_mUo ì`ŠV Ho$bo AmhoV.

1. Ooåg bw§S>r `m§À`m _Vo, ""{d{eï> CÔoem§À`m àmárgmR>r BVam§À`m à`ËZm§Zm {Z`mo{OV, g_pÝdV, ào[aVd {Z §{ÌV H$aÊ`mMo H$m © åhUOo ì`dñWmnZ hmo .''

2. Om°O© Q>oar `m§À`m _Vo, ""_mZdr gmYZo d AÝ` gmYZm§Mm Cn`moJ H$ê$Z C{Ôï>o R>a{dUmar d gmÜ`H$aUmar d¡{eîQ>çnyU© à{H«$`m åhUOo ì`dñWmnZ hmo .''

AmYw{ZH$ `wJm_Üò ì`dñWmnZmMm {dH$mg A{Ve` doJmZo hmoV Amho. ì`dñWmnZm~m~V ZdZdrZg§H$ënZm, {dMma, V§Ìo ApñVËdmV oV AmhoV. CÚmoJjoÌm_Ü o AmYw{ZH$ ì`dñWmnZ {dMmam§Mm, {gÕm§VmMmgImobnUo Cn`moJ Ho$bm OmV Amho. CÚmoJg§ñWoMr nyd©{ZYm©[aV C{Ôï>o gmÜ` H$aÊ`mMo EH$ à_wI gmYZ åhUOoì`dñWmnZ hmo . OmJ{VH$sH$aUmÀ`m wJmV AmYw{ZH$ ì`dñWmnZmbm n`m© Zmhr Ago åhQ>bo OmVo. `m_wiogÚ:pñWVrV gd© CÚmoJg§ñWm AmYw{ZH$ ì`dñWmnZmMm à^mdr Cn`moJ H$ê$Z ñd{dH$mg gmYVmZm {XgVmV.

~r. H$m°_. ^mJ-3 : Am¡Úmo{JH$ ì`dñWmnZ nona-1`m {df`mÀ`m gwYm[aV Aä`mgH«$_mà_mUo A{YH$Mm mJ go{_ñQ>a 5 H$[aVm

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Am¡Úmo{JH$ ì`dñWmnZ åhUOo CÚmoJg§ñWm§Mo ì`dñWmnZ H$aUo hmo . ì`dñWmnZ emómÀ`m gmhmæ`mZo CÚmoJm§Vrb{H«$`m nÕVeranUo nyU© H$aUo åhUOo Am¡Úmo{JH$ ì`dñWmnZ hmo .

21 ì`m eVH$m_Ü o Am¡Úmo{JH$ ì`dñWmnZmMo _hÎd gVV dmT>V Amho. à^mdr Am¡Úmo{JH$ ì`dñWmnZm_wioCÚmoJjoÌmMm {dñVma d {dH$mg doJmZo hmoVmo. `m_wio amï´>mÀ`m Am{W©H$ d Am¡Úmo{JH$ {dH$mgmbm MmbZm àmáhmoVo. AW©ì`dñWobm ñW¡ © d JVr àmá hmoVo.

Am¡Úmo{JH$ ì`dñWmnZmMo _hÎd (Importance of Industrial Management) :

Am¡Úmo{JH$ H«$m§VrZ§Va CÚmoJjoÌm_Ü o hiyhiy ì`dñWmnZmMm Adb§~ Ho$bm OmD$ bmJbm. `mM H$mimVCÚmoJjoÌm~amo~a ì`dñWmnZ emómMmhr hiyhiy {dH$mg hmoV hmoVm. 18 ì`m eVH$mÀ`m CÎmamYm©nmgyZ Vo 19ì`m eVH$mÀ`m CÎmamYm©n ªV CÚmoJjoÌm_Ü o na§namJV ì`dñWmnZ nÕVrMm Adb§~ Ho$bm OmV hmoVm. 19 ì`meVH$mÀ`m AIoaÀ`m H$mbI§S>mV am°~Q>© AmodoZ, Mmb©g ~°~oO, hoÝar Q>m¡Zo m§gma»`m {dMmad§Vm§Zr ì`dñWmnZm~m~Vemór` {dMmam§Mr _m§S>Ur Ho$br. \«o$S>[aH$ Q>oba `m§Zr gd©àW_ ì`d{ñWV d {dñV¥V ñdê$nmV emór`ì`dñWmnZmÀ`m {gÕm§VmMr _m§S>Ur Ho$br. emór` ì`dñWmnZmMo _hÎd CÚmoJOJVmbm nQ>ë`m_wio emór`ì`dñWmnZmMm CÚmoJjoÌm_Ü o _moR>çm à_mUmV Adb§~ Ho$bm OmD$ bmJbm. OdiOdi 1930 Vo 1940 n ªVCÚmoJjoÌmda emór` ì`dñWmnZmMm à^md hmoVm. `m H$mimV {d{dY ì`dñWmnZ {dMmad§Vm§Zr CÚmoJg§ñWoVrb_mZdr KQ>H$m§Mo _hÎd {deX Ho$bo. `mZ§VaÀ`m H$mimV CÚmoJg§ñWoVrb _mZdr KQ>H$mMo, _mZdr g§~§YmMo _hÎddmT>V Jobo. ì`dñWmnZmbm _mZdr, gm_m{OH$ Ñ{ï>H$moU {Xbm Jobm. 1960 Z§Va OnmZr ì`dñWmnZ nÕVrMo_hÎd dmT>V Jobo. AZoH$ {dMmad§Vm§Zr ì`dñWmnZm~m~V AZoH$ AmYw{ZH$ {dMmam§Mr, g§H$ënZm§Mr _m§S>UrHo$br. CXm. ì yhaMZmË_H$ ì`dñWmnZ, PoS> {gÕm§V, C{ÔîQ>m{Y{ð>V ì`dñWmnZ, g_J« JwUdÎmm ì`dñWmnZ,ñnYm©Ë_H$ bm^, VUmd ì`dñWmnZ BË`mXr 21 ì`m eVH$m_Ü o OmJ{VH$sH$aUmMr à{H«$`m A{YH$ J{V_mZPmë`mZo OmJ{VH$ n`m©daUmV eñdr hmoÊ`mgmR>r CÚmoJg§ñWm A{Ve` gImobnUo AmYw{ZH$ ì`dñWmnZ g§H$ënZm§Mm,V§ÌmMm, nÕVtMm Adb§~ H$ê$ bmJë`m. CÚmoJjoÌmMo ì`dñWmnZ AmYw{ZH$ nÕVtZr, {gÕm§Vm§Zr Ho$bo OmD$bmJë`mZo CÚmoJjoÌmMm gdm}ƒ {dH$mg Pmbm. Am¡Úmo{JH$ ì`dñWmnZ åhUOo ì`dñWmnZ emómMm CÚmoJjoÌm_Ü oAdb§~ H$aUo hmo . à^mdr Am¡Úmo{JH$ ì`dñWmnZmMo bm^, _hÎd Imbrb _wÔçm§À`m AmYmao {deX Ho$bo OmVo.

1. CËnmXZ gmYZm§Mo AMyH$ g§H$bZ : CËnmXZ {H«$ obm àma§ H$aÊ`mnydu Amdí`H$ Ë`m CËnmXZgmYZgm_J«rMo AMyH$ g§H$bZ H$amdo bmJVo. CXm. {d{dY àH$maMm H$ƒm _mb, §Ìgm_J«r, hË`mao, CnH$aUo,O_rZ, B_maV, D$Om©gmYZo BË`mXr. `m gd© KQ>H$m§Mr IaoXr `mo½` doir, `mo½` à_mUmV, `mo½` {H$_Vrg, `mo½`XOm©V H$amdr bmJVo. IaoXr {H«$ oMo emóewÕ nÕVrZo ì`dñWmnZ Ho$ë`mg emór` IaoXrMo bm^ CÚmoJ g§KQ>Zogàmá hmoVmV. WmoS>Š`mV, à^mdr IaoXr ì`dñWmnZm_wio CËnmXZ gmYZm§Mo AMyH$ g§H$bZ H$ê$Z EHy$U CËnmXZIMm©_Ü o ~MV H$aVm oVo.

2. dñVy g§emoYZ d {dH$mg : J«mhH$m§À`m Anojm, AmH$m§jm, AmdS>r{ZdS>r gVV ~XbV AgVmV.J«mhH$dJ© Zoh_r ZdZdrZ dñVy§H$S>o AmH${f©V hmoV AgVmo. ~XbË`m \°$eZà_mUo J«mhH$m§À`m _mJUr_Ü ohr ~XbhmoVmo. `m_wio CÚmoOH$m§Zm dñVy g§emoYZ d {dH$mgmMr à{H«$`m A{daV gwê$ R>odmdr bmJVo. dñVy g§emoYZm_Ü onyU©V: ZdrZ dñVyMm emoY KoUo qH$dm dñVyMm {d{dY JwU{deofm§n¡H$s EH$m qH$dm H$mhr JwU{deofm§_Ü o ~Xb

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H$aUo A{^àoV Amho, Va dñVy {dH$mgm_Ü o dñVy g§emoYZmbm _yV© ñdê$n XoUo d dñVyMr Cn wŠVVm dmT>{dÊ`mgmR>rdñVyÀ`m JwUdÎmo_Ü o gVV gwYmaUm H$aUo A{^n«oV Amho. ì`dñWmnZ emómÀ`m _XVrZo dñVy g§emoYZ d{dH$mg H$m © Ho$ë`mg `m H$m`m©Mr AMyH$Vm dmT>Vo.

3. H$_©Mmar {Z wŠVr : AmYw{ZH$ wJmV ì`dgm`mVrb _mZdr KQ>H$mg A{Ve` _hÎd àmá Pmbo Amho.H$_©Mmè`m§Zm ì`dgm`mMo EH$ _hÎdmMo g§gmYZ g_Obo OmVo. H$_©Mmè`m§À`m ghH$m`m©da d {Zð>oda g§KQ>ZoMoè Adb§~yZ AgVo, `mMr gd© KQ>H$m§Zm OmUrd Pmbr Amho. `m_wio H$_©Mmè`m§Mr âVr d {ZdS> A{Ve`H$miOrnd©H$ d {dMmanyd©H$ H$amdr bmJVo. CÚmoOH$ H$_©Mmar âVr d {ZdS>rÀ`m {H«$ oMo AMyH$ {Z`moOZ,g§KQ>Z, {ZX}eZ d {Z §ÌU H$ê$Z ì`dgm` g§ñWog `mo½` d nmÌ H$_©Mmar àmá H$ê$ eH$VmV.

4. H$_©Mmar {dH$mg : H$_©Mmar {dH$mgmVyZ ì`dgm` {dH$mg `m VÎdmMo _hÎd CÚmoOH$m§Zm nQ>bo Amho.`m_wio Vo ì`dñWmnZmÀ`m _mÜ`_mVyZ H$_©Mmar {dH$mgmgmR>r gVV à`ËZerb Agbobo {XgVmV. CXm. ì`dñWmnZmÀ`md {ZU© mÀ`m à{H«$ oV H$_©Mmè`m§Zm gh^mJ, gVV H$m ©àmoËgmhZ, H$_©Mmè`m§Zm {dMma d _VñdmV§Í`, A{YH$maàXmZ, à^mdr d J{V_mZ ZoV¥Ëd BË`mXr H$_©Mmar KQ>H$mMo à^mdr ì`dñWmnZ Ho$ë`m_wio H$_©Mmar {dH$mgmgMmbZm {_iVo. H$_©Mmè`m§Zm H$m © d _mZ{gH$ g_mYmZ bm^ë`mZo Vo g§KQ>Zobm nyU© ghH$m © d {Zð>m ~hmb H$aVmV.

5. H$_©Mmar-_mbH$-ì`dñWmnZ g§~§Y ÑT> : H$_©Mmar, _mbH$ d ì`dñWmnZ ho CÚmoJg§ñWoVrbVrZ à_wI _yb yV KQ>H$ AmhoV. `m {VKm§_Ü o {dídmg, ghH$m © d gm_§Oñ` Agob, Va CÚmoJg§ñWm èñdrhmoVo. H$_©Mmar d _mbH$ `m§À`mV g»` d gbmoIm àñWm{nV H$aUo ho ì`dñWmnZmMo EH$ à_wI H$m © Amho.ì`dñWmnZmZo Amnë`m ì`dñWmnZ H$m¡eë`mMm d AZw dmMm Cn`moJ H$ê$Z `m XmoZ KQ>H$m§V EH$ê$nVm gmYyZË`m§Mr eŠVr g§ñWoÀ`m èmV namd{V©V Ho$br nm{hOo.

6. CËnmXZ C{Ôï>m§Mr gmÜ`Vm : CËnmXZmMo C{Ôï> {H$_mZ gmYZm§V, à`ËZmV, IMm©V gmÜ` H$aUo hoàË oH$ CnH«$_mMo A§{V_ Ü o AgVo. CËnmXZ {H«$`m H$m ©j_VoZo d n[aUm_H$maH$VoZo nyU© Pmë`mg CËnmXZmMoC{ÔîQ> ghO gmÜ` hmoVo. à^mdr d emóewÕ CËnmXZ ì`dñWmnZm_wio CËnmXZ gmYZm§Mo AMyH$ g§H$bZ,CËnmXZ {H«$ oMo AMyH$ {Z`moOZ, CËnmXZ Cn{d^mJm§_Ü o AMyH$ g_Ýd`, CËnmXZ g_ñ`m§{déÕ AMyH$ {ZU© ,CËnmXZ H$m`m©da H$mQ>oH$moa {Z §ÌU R>odUo eŠ` hmoVo.

7. ^m§S>db C^maUr : ^m§S>db C^maUr ho CÚmoJg§ñWoMo EH$ àmW{_H$ d _yb yV H$m © Amho. CÚmoJmMoñdßZ, H$ënZm àË`jmV oÊ`mgmR>r nwaoem ^m§S>dbmMr Amdí`H$Vm AgVo. Amdí`H$VoBVHo$M ^m§S>db {H$_mZIMm©V g§nmXZ H$aÊ`mgmR>r Am{W©H$ `moOZm AmImdr bmJVo. ^m§S>dbmMo AMyH$ ì`dñWmnZ Ho$ë`m_wio Am{W©H$`moOZobm {ZpíMV è àmá hmoVo. ^m§S>dbr JaOoMm A§XmO, ^m§S>db C^maUrÀ`m _mJm©Mr {ZdS>, ^m§S>db aMZm,^m§S>dbmMo à~§YZ hr gd© H$m } à^mdr {dÎm ì`dñWmnZm_wio H$m ©j_VoZo nyU© hmoVmV.

8. g§J«hU d _mbgmR>m {Z §ÌU : CËnmXZ g§ñWoMo Am{W©H$ è ~è`mM A§er H$m ©j_ g§J«hU d_mbgmR>m {Z §ÌUmda AmYm[aV AgVo. g§J«hU ì`dñWmnZm_wio gmYZgm_J«rMo gwa{jV OVZ, _mbmMr ^m¡{VH$_moOUr, AMyH$ _mb hmVmiUr _mbmMo dJuH$aU d gm§Ho${VH$sH$aU d _mbmMo {heo~ boIZ hr gd© H$m }AMyH$nUo nma nS>VmV. VgoM _mbgmR>m ì`dñWmnZm_wio _mbgmR>m n`m©á nmVirg amIUo, _mbgmR>çmMogwa{jV OVZ d nwadR>m, _mbgmR>m _moOUr, _mbgmR>m qH$_V{ZpíMVr hr gd© H$m } H$m ©j_VoZo nyU© hmoVmV.

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WmoS>Š`mV, g§J«hU d _mbgmR>m H$m`m©Mo AMyH$ {Z`moOZ, g§KQ>Z, {ZX}eZ d {Z §ÌU Ho$ë`m_wio CËnmXZ IMm©V~arM ~MV hmoVo.

9. _mb hmVmiUr d A§VJ©V dmhVyH$ : CÚmoJg§ñWo_Ü o H$ƒm _mb, hË`mao d CnH$aUm§Mr _mbhmVmiUr d A§VJ©V dmhVyH$ {Z`{_V H$amdr bmJVo. hr XmoÝhr H$m } H$m ©j_VoZo Ho$ë`mg gmYZgm_J«rMmAnì``, ZmgYyg hmoV Zmhr. AMyH$ _mb hmVmiUr d gwa{jV A§VJ©V dmhVwH$sgmR>r `m XmoÝhr H$m`mªMoemóewÕ nÕVrZo ì`dñWmnZ H$aUo Amdí`H$ R>aVo.

10. dñVy d godm§Mo {dVaU : AmYw{ZH$ wJmV dñVy d godm§À`m {dVaU {H«$ og CËnmXZ {H«$ onojmA{YH$ _hÎd àmá Pmbo Amho. dmT>Ë`m ñnY}_wio {dVaU godoMo _hÎd {Xdg|{Xdg dmT>V Amho. `m_wio {dVaUH$m`m©Mo à^mdr ì`dñWmnZ H$amdo bmJVo. {dH«$`d¥Õr, J«mhH$d¥Õr, ~mOmanoR> d bm^d¥Õr Aem {d{dYC{Ôï>m§Mr gmÜ`Vm H$m ©j_ {dVaU ì`dñWmnZmda AmYm[aV AgVo. Om{hamV, àË`j {dH«$s, {dH«$sníMmVgodm, ~mOmanoR> g§emoYZ, dmQ>n_mJ©-_Ü`ñWm§Mr {ZdS>, J«mhH$ g§nH©$ BË`mXr H$m } AmYw{ZH$ ì`dñWmnZmÀ`mV§ÌmÀ`m, e¡ë`m§À`m gmhmæ`mZo nma nmS>ë`mg A§{V_ {dVaU H$m`m©g H$m ©j_Vm àmá hmoVo.

11. §ÌaMZm : ì`mdgm{`Z H$m } H$m ©j_VoZo nma nmS>Ê`mgmR>r Amdí`H$ AgUmar §Ìo, hË`mao,CnH$aUo, godmH|$Ðo, H$m ©H|$Ðo BË`mXtMr `mo½` OmJr _m§S>Ur H$aUo åhUOo §ÌaMZm hmo . `mo½` d emór` aMZo_wioH$m ©àdmhmg `mo½` {Xem, JVr d gmVË` àmá hmoVo. §ÌaMZo~m~V AMyH$ nydm©Zw_mZ d {Z`moOZ Ho$ë`mg, AMyH${ZU© KoVë`mg d §ÌaMoZoMo à^mdr {Z §ÌU Ho$ë`mg §ÌaMZm AmXe© hmoVo. WmoS>Š`mV, §ÌaMZoMo emóewÕnÕVrZo ì`dñWmnZ H$aUo Amdí`H$ Amho.

12. AmXe© H$m ©dmVmdaU : CËnmXZ ñWimdarb H$m ©n[apñWVr d H$m ©dmVmdaU CËgmhdY©H$ dAmamo½`Xm`H$ Agbo nm{hOo. H$m_Jmam§Mo H$m`©g_mYmZ, H$m`©j_Vm n`m©`mZo g§KQ>ZoMr H$m`©j_Vm `mo½`H$m`©pñWVrda Adb§~yZ AgVo. ì`dñWmnZmZo H$m`©n[apñWVr_Yrb gd© KQ>H$m§Mo AMyH$ {Z`moOZ, g§KQ>Z,g_Ýd` d {Z`§ÌU Ho$bo nm{hOo. ì`dñWmnZmZo H$m`©dmVmdaUmVrb gd© KQ>H$m§~m~V AMyH$ {ZU©` KoD$ZH$m ©dmVmdaU gwa{jV ~Z{dbo nm{hOo.

13. JwUdÎmm {Z §ÌU : AmYw{ZH$ wJm_Ü o dñVy d godm§À`m JwUdÎmobm {deof ñWmZ Amho. OmJ{VH$~mOmanoR>o_Ü o dñVyÀ`m JwUdÎmobm gdm}ƒ _hÎd {Xbo OmVo. gÚ:{ñWVrV JwUdÎmm ì`dñWmnZmMr OmJm g_J«JwUdÎmm ì`dñWmnZmZo KoVbobr Amho. ì`dgm`mVrb gd© KQ>H$m§Zr g_J« JwUdÎmm ì`dñWmnZmÀ`m à{H«$ oV ^mJKoVë`mg ì`dgm`mÀ`m H$m ©j_VoV _moR>r dmT> hmoVo. A§{V_ dñVy d godm§À`m gdm©oƒ JwUdÎmogmR>r g_J« JwUdÎmmì`dñWmnZ AË §V Amdí`H$ Amho.

14. ì`dgm`mMr H$m ©j_Vm, CËnmXH$Vm : ì`dgm`mMr H$m ©j_Vm d CËnmXH$Vm hr ~è`mM A§erAmYw{ZH$ ì`dñWmnZ nÕVr d V§Ìmda AmYm[aV AgVo. ì`mdgm`rZ H$m`mªMo AMyH$ {Z`moOZ, g§KQ>Z, {ZX}eZd {Z §ÌU Ho$ë`mZo AMyH$ {ZU© à{H«$ o_wio, {d{dY {d^mJm§Vrb `mo½` g_Ýd`m_wio, ObX g§XoedhZm_wio dJ{V_mZ ZoV¥Ëdm_wio Ë`m§Mr H$m ©j_Vm, CËnmXH$Vm C§MmdVo. n[aUm_V: ì`dgm`mMr H$m ©j_Vm d CËnmXH$VmhrC§MmdVo.

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15. ì`dgm` {dñVma d {dH$mg : à^mdr ì`dñWmnZ ho ì`dgm` {dñVma d {dH$mgmMo EH$ _yb yVgmYZ Amho. AmYw{ZH$ ì`dñWmnZ {dMmam§Mm, g§H$ënZm§Mm Adb§~ H$ê$Z CËnmXZ gmYZm§Mm H$_mb dmna dCËnmXZ IMm©V ~MV H$aUo eŠ` hmoVo. CXm. ì yhaMZmË_H$ ì`dñWmnZ, C{Ôï>m{Y{ð>V ì`dñWmnZ BË`mXr.WmoS>Š`mV, Hw$eb ì`dñWmnZm_wio ì`dgm`mÀ`m bm^j_VoMr d¥Õr hmoVo. n`m© mZo ì`dgm`mMm {dñVma d{dH$mg hmoVmo.

16. J«mhH$ g_mYmZ : J«mhH$ g_mYmZmda J«mhH$m§Mm nmqR>~m, ghH$m © d {Zðm> AmYm[aV AgVo.ì`dgm`mZo J«mhH${hVmMm {dMma Ho$ë`mg J«mhH$hr ì`dgm`{hVmMm {dMma H$aVmV. J«mhH$m§Zm amñV {H$_VrV,XO}Xma, Amdí`H$ Ë`m à_mUmV dñVy d godm§Mm nwadR>m Ho$ë`mg J«mhH$m§Zm gwIg_mYmZ àmá hmoVo. CËnmXZ d{dVaU H$m`m©À`m AMyH$ {Z`moOZ d {Z §ÌUm_wio dñVy d godm§À`m JwUdÎmo_Ü o dmT> hmoD$Z CËnmXZ IMm©V KQ>hmoVo. AmYw{ZH$ ì`dñWmnZ J«mhH$m§er gVV g§nH©$ gmYyZ Ë`m§À`m Anojm, BÀN>m OmUyZ KoVo d Ë`mZwgmaAmnë`m CËnmXZ d {dVaU YmoaUmV `mo½` Vo ~Xb H$aVo. `m_wio J«mhH$ gwIr ~ZVmV.

17. g_mOH$ë`mU : AmYw{ZH$ ì`dñWmnZmH$S>o gm_m{OH$ Ñ{ï>H$moU Agë`mZo Vo g_mO{hVmMm,H$ë`mUmMm àmYmÝ`mZo {dMma H$aVo. Z¡g{J©H$ gmYZg§nÎmrMm `mo½` dmna, amoOJmadmT>rg MmbZm, `§Ì dl_eŠVrMm _hÎm_ Cn`moJ, `mo½` ì`mnmar àWm§Mm Adb§~, Am¡Úmo{JH$ em§VVm àñWmnZogmR>r à`ËZ Aem{d{dY gH$mamË_H$ H¥$Vt_wio g_mOH$ë`mU, CÞVr eŠ` hmoVo. WmoS>Š`mV, AmYw{ZH$ d J{V_mZ ì`dñWmnZì`dgm`mMm H$ma^ma H$m ©j_VoZo MmbdyZ g_mO{dH$mgmbm MmbZm XoVmV.

18. amï´>{dH$mg : XoemVrb CÚmoJjoÌm_Ü o AmYw{ZH$ ì`dñWmnZ nÕVr, VÎdm§Mm Adb§~ Ho$ë`mgCÚmoJjoÌmMm {dñVma d {dH$mg hmoVmo. Hw$eb ì`dñWmnH$m§_wio XoemVrb Z¡g{J©H$ gmYZg§nÎmrMm, _Zwî`~imMmgw mo½` d n[anyU© dmna hmoVmo. CÚmoJjoÌmÀ`m {dH$mgm_wio amoOJmadmT>rg MmbZm {_iVo. dñVy d godm§Mo _moR>çmà_mUmV CËnmXZ Pmë`m_wio bmoH$m§À`m amhUr_mZm§Mm ñVa C§MmdVmo. à^mdr ì`dñWmnZm_wio CÚmoJjoÌmMm{dH$mg Pmë`mZo amï´>mÀ`m Am{W©H$ d Am¡Úmo{JH$ {dH$mgmbm MmbZm {_iVo. amï´>r` CËnmXZmV d CËnÞmV dmT>hmoVo.

19. CÚmoJg§ñWoÀ`m nyd©{ZYm©[aV CÔoem§Mr nyV©Vm : CÚmoJg§ñWoMo ì`dñWmnZ Hw$eb d ~w{Õ_mZì`dñWmnH$m§À`m hmVr Agob Va Vo AMyH$nUo H$_©Mmè`m§À`m H$m`mªMo d à`ËZm§Mo {Z`moOZ, g§KQ>Z, {ZX}eZd {Z`§ÌU H$aVmV. `m_wio H$m`©àdmhmg `mo½` {Xem d JVr àmá hmoD$Z H$m`m©Mr H$m`©j_Vm C§MmdVo.CÚmoJg§ñWoÀ`m nyd©{ZYm©[aV CÔoem§Mr nyV©Vm hmoVo d {Vbm Am{W©H$ ñW¡ © bm^Vo.

20. Am¡Úmo{JH$ em§VVm : ì`dñWmnZmbm _mZdr Ñ{ï>H$moZ XoÊ`mMo _m¡{bH$ H$m © EëQ>Z _o mo `m§Zr Ho$boAmho. AmYw{ZH$ ì`dñWmnZ {dMmad§Vm§Zr ì`dgm` g§ñWoVrb _mZdr KQ>H$mMo _hÎd {d{dY àH$mao {deX Ho$boAmho. AmYw{ZH$ ì`dñWmnZ H$_©Mmar g_mYmZmgmR>r d {dH$mgmgmR>r gVV à`ËZerb AgVo. `m AZwf§JmZoH$_©Mmè`m§Zm {d{dY àH$maÀ`m godm-gw{dYm nwa{dë`m OmVmV. `m_wio H$m_Jma-ì`dñWmnZ-_mbH$ `m§À`mVñZoh d gbmoIm d¥{Õ§JV hmoVmo. H$m_Jmam§Zm nyU© H$m ©, _mZ{gH$, Am{W©H$ g_mYmZ bm^Vo. `m_wio CÚmoJjoÌmVAm¡Úmo{JH$ em§VVm àñWm{nV hmoÊ`mg _XV hmoVo.

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21. ~mø KQ>H$m§Mo {hVg§dY©Z : CÚmoJg§ñWo_Ü o CËnmXZ d {dVaU `m XmoZ _yb yV {H«$`m nma nmS>ë`mOmVmV. na§Vw, `m {H«$`m H$m ©j_VoZo nma nmS>Ê`mgmR>r g_mOmVrb {d{dY ì`ŠVr KQ>H$m§Mr, g§ñWm§Mr _XV¿`mdr bmJVo. CXm. nwadR>mXma, AmZwf§{JH$ godm nwa{dUmè`m g§ñWm, {dVaU {H«$ oV gh^mJr hmoUmao _Ü`ñW,emgZ, ñWm{ZH$ ñdamÁ` g§ñWm, gm_m{OH$ g§ñWm BË`mXr. `m g§ñWm§Mo Am{W©H$ {hVg§~§Y CÚmoJg§ñWo_Ü oJw§Vbobo AgVmV. CÚmoJg§ñWoMo Hw$eb ZoV¥Ëd à{e{jV ì`dñWmnH$ dJ© H$arV Agob, Va Vo gm_m{OH$ {hVmMo^mZ R>odyZ `moOZm d YmoaUm§Mr AmIUr H$aVmV. `m_wio AmnmoAmn {d{dY gm_m{OH$ KQ>H$m§Mo {hVg§ajU d{hVg§dY©Z hmoVo.

`m{edm`, CÚmoJjoÌmMo ì`dñWmnZ AmYw{ZH$ nÕVrZo, V§ÌmZo Ho$bo OmV Agob, Va Ë`mMo AZoH$ bm^g§~§{YV CÚmoJg§ñWobm, CÚmoJjoÌmbm, gm_m{OH$ KQ>H$m§Zm d amï´>mbm àmá hmoVmV. CXm. ì`dgm` n`m©daUmVrbà{VHy$b KQ>H$m§da èñdr _mV, Va AZwHy$b KQ>H$m§Mm à^mdr Cn`moJ, AmYw{ZH$ V§ÌkmZmMm ghO Adb§~,OmJ{VH$ ñnY}da _mV, CËnmXZ gmYZm§_Ü o AMyH$ g_Ýd`, ObX amï´>{dH$mg, {Z`m©Vd¥Õr, amîQ´>mÀ`m g§nÞVoVd g_¥ÕrV dmT> BË`mXr.

Am¡Úmo{JH$ ì`dñWmnZmVrb AmYw{ZH$ àdmh :(Recent Trends In Industrial Management) :

21 ì`m eVH$mÀ`m àma§ mnmgyZ Am¡Úmo{JH$ ì`dñWmnZ A{Ve` doJmZo {dH${gV hmoV Amho. AZoH$ì`dñWmnZ {dMmad§Vm§Zr ZdZdrZ g§H$ënZm _m§Sy>Z ì`dñWmnZ emó g_¥Õ Ho$bo Amho. `m gd© Zdg§H$ënZm§MmCÚmoJ joÌm_Ü o _moR>çm à_mUmV Adb§~ Ho$bm OmV Amho. OmJ{VH$sH$aUmÀ`m nmíd© y_rda ì yhaMZmË_H$ì`dñWmnZ, {gŠg {g½_m, g_J« JwUdÎmm ì`dñWmnZ `m g§H$ënZm§Zm A{Ve` _hÎd àmá Pmbo Amho.gÚpñWVrV AZoH$ CÚmoJ g§ñWm§Zr Am¡Úmo{JH$ ì`dñWmnZmVrb `m AmYw{ZH$ {dMmam§Mm, àdmhm§Mm Adb§~H$ê$Z OmJ{VH$ ~mOmanoR> nmXmH«$m§V Ho$br Amho. Am¡Úmo{JH$ ì`dñWmnZmVrb H$mhr _hÎdmMo AmYw{ZH$ àdmh,{dMma Imbrbà_mUo AmhoV.

1. JwUdÎmm ì`dñWmnZ

2. CnH«$_ g§gmYZ {Z`moOZ

3. ñnYm©Ë_H$ bm^

1. JwUdÎmm ì`dñWmnZ (Quality Management) :

JwUdÎmm ì`dñWmnZmV _w»`V: VrZ KQ>H$m§Mm g_mdoe hmoVmo. JwUdÎmm gwYmaUm, JwUdÎmm h_r d JwUdÎmm{Z §ÌU. JwUdVm ì`dñWmnZ \$ŠV dñVyÀ`m JwUdÎmoda àH$me Q>mH$V Zmhr Va dñVy_Ü o Cƒ JwUdÎmm AmUVo.JwUdÎmm ì`dñWmnZ JwUdÎmm h_r~amo~a dñVy d {VÀ`m {Z_m©U nÕVrda {Z §ÌU R>oD$Z JwUdÎmoV A{YH$ gmVËÀmUVo.

JwUdÎmm gwYmaUm (Quality Improvement) :

JwUdÎmm gwYmaUoÀ`m AZoH$ nÕVr ApñVËdmV AmhoV. `m_Üò dñVy gwYmaUm à{H«$`m gwYmaUm dJ«mhH$H|${ÐV gwYmaUm `m KQ>H$m§Mm g_mdoe hmoVmo. JwUdÎmm ì`dñWmnZmÀ`m Imbrb nÕVr d V§Ìm§À`m AmYmao

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JwUdÎmm gwYmaUm gmÜ` hmoVo.

1. ISO 9004-2000 : `m_Ü o H$m_{Jar gwYmaUogmR>r _mJ©Xe©H$ gwMZm, VÎdo Z_yX Ho$br AmhoV.

2. ISO 15504-4 : 2005 : _m{hVr V§ÌkmZ - à{H«$`m VnmgUr ^mJ 4 - à{H«$`m gwYmaUm d à{H«$`mj_Vm R>a{dÊ`mgmR>r _mJ©Xe©Z.

3. GFD - Quality Function Deployment : JwUdÎmm H$m } AJH«$_mZo H$aUo.

4. Kaizen : {Za§Va gwYmaUm

5. Zero Defect Program : g§»`mË_H$ à{H«$`m {Z §ÌUmda AmYm[aV

6. Six Sigma : gm§p»`H$s` g§H$ënZm, H$m`m©Vrb Xmof _moOÊ`mMo V§Ì

7. PDCA - Plan, Do, check, Act : JwUdÎmm {Z §ÌU

8. Quality Circle : JwU _§S>io

9. Taguchi Methods : g§»`mË_H$ nÕV

10. The Toyota Production System :

11. Konsei Engineering :

12. TQM - Total Quality Management : g§nyU© JwUdÎmm ì`dñWmnZ

13. TRIZ - Theory of Inventive Problem Sloving

14. BPR - Business Process Reengineering.

JwUdÎmm à_mU (Quality Standards) :

Am§Vaamï´>r` à_mUrH$aU g§KQ>ZoZo (ISO)1987 _Ü o JwUdÎmm ì`dñWmnZ nÕVr à_mUmMr {Z{_©Vr Ho$br.`m_Ü o ISO 9000 : 1987 à_mU loUr_Ü o ISO 9001 : 1987, ISO 9002 : 1987 Am{U ISO 9003 : 1987

B. Mm g_mdoe hmoVmo. hr à_mUo doJdoJù`m àH$maÀ`m CÚmoJm§Zm bmJy hmoVmV.

Am§Vaamï´>r` à_mUrH$aU g§KQ>Zm R>am{dH$ dfmªZr gXa à_mUm§Mm AmT>mdm KoVo. `mMr Z{dZ Amd¥Îmr1994 _Ü o V`ma Ho$br. Ë`mg ISO 9000 : 1994 loUr Ago åhUVmV. `m_Ü o ISO 9001 : 1994, 9002 :

1994 Am{U 9003 : 1994 `m Amd¥Î`m§Mm g_mdoe hmoVmo.

gZ 2000 _Ü o `m loÊ`m_Ü o _moR>r gwYmaUm H$aÊ`mV Ambr. ISO 9000 : 2000 loUr, ISO 9002 d9003 à_mUo EH$Ì H$ê$Z Ë`mEodOr EH$M à_mU ISO 9001 : 2000 ApñVËdmV Ambo Amho. {S>g|~a 2003nmgyZ ISO 2000 d 2003 hr _mZHo$ d¡Y g_Obr OmV ZmhrV.

ISO Zo `m loÊ`m_Ü o 14-10-2008 _Ü o WmoS>r gwYmaUm Ho$br Amho.

CXm. ISO 9004 : 2000 Mr H$mJXnÌo _wë`_mZH$ ISO 9001 : 2000 nojm A{YH$ H$m_{Jar gwYmaUm

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H$er H$amd`mMr `mMr _mJ©Xe©H$ VÎdo gm§{JVbr AmhoV. ISO Mo JwUdÎmm ì`dñWmnZ nÕVr _mZH$ ì`dgm`g§KQ>ZoVrb H$m`©à{H«$`m d nÕVr à_m{UV H$aVo. ISO 9000 _mZH$ ho dñVy qH$dm godoMr JwUdÎmm à_m{UVH$aV Zmhr.

ISO Zo gZ 2005 _Ü o ISO 22000 ho _mZH$ ImÚ CÚmoJmgmR>r bmJy Ho$bo Amho. ISO Zo BVaCÚmoJm§gmR>rhr _mZHo$ bmJy Ho$br. CXm. Vm§{ÌH$ _mZH$ - TS 16949, ISO 9001 : 2000 A°Q>mo_mo{Q>ìhCÚmoJm§gmR>r, ISO Zo JwUdÎmm ì`dñWmnZmg ghmæ` H$aUmar AZoH$ _mZHo$ {Z_mU Ho$br. AmhoV. EH$ JQ>à{H«$`m§Mo dU©Z H$aVmo. (ISO 12207 d ISO 15288) Am{U BVa à{H«$`m§Mr VnmgUr d gwYmaUm§Mo dU©Z H$aVmo.(ISO 15504).

Software Engineering Institutue H$S>o ñdV:À`m à{H«$`m VnmgUr d gwYmaUm nÕVr AmhoV. CMMI

- Capability Maturity Model integrated à{H«$`m VnmgUrgmR>r.

IDEAL - à{H«$`m gwYmaUogmR>r.

JwUdÎmm h_r (Quality Assurance) :

JwUdÎmm hr H$mhr EH$m ì`ŠVrMr qH$dm EH$m {d^mJmMr O~m~Xmar ZgVo. g§KQ>ZoVrb àË oH$ KQ>H$, dñVyqH$dm godoÀ`m {Z{_©Vr à{H«$ o_Ü o àË`j qH$dm AàË`j ñdê$nmV gh^mJr hmoV AgVmo. Aemdoir àË oH$OUAgm {dMma H$aVmo H$s, JwUdÎmoMr H$miOr Xwgam H$moUrVar hmoB©b. `m_wio JwUdÎmoH$S>o Xwb©j hmoVo. AemdoirdñVy godm§Mm XOm© Cƒ amhÊ`mgmR>r `m§À`m {Z{_©VrMr H$m ©nÕVr {ZpíMV H$amdr {VMr A§_b~OmdUr A{Ve`H$m ©j_VoZo d H$m¡eë`nyd©H$ H$amdr bmJVo.

JwUdÎmm h_r åhUOo dñVy d godo_wio {d{eð> JaOm§Mr g_mYmZ nyVu hmoB©b `m{dfjrMm {dídmgXoÊ`mgmR>r Ho$ë`m OmUmè`m gd© {Z`moOZ~Õ d nÕVera {H«$`m H$m } hmoV. JwUdÎmm h_r_Ü o ì`dñWmnZ dJ«mhH$ XmoKm§Mohr {hVg§~§Y Jw§Vbobo AgVmV. JwUdÎmm h_r J«mhH$ d ì`dñWmnZ `m XmoKm§À`mV Agm {dídmg{Z_m©U H$aVo H$s, g§KQ>ZoÀ`m {H«$`m§_Ü o dñVy d godobm Cƒ JwUdÎmm XoÊ`mMr j_Vm Amho d `mo½` {Z §ÌUmÛmaoXOm©da dmB©Q> n[aUm_ H$aUmè`m KQ>H$m§Mo {Z_w©bZ Ho$bo OmVo.

JwUdÎmm h_rMr _w»` XmoZ d¡{eï>ço AmhoV. EH$ C{Ôï>mg AZwê$n åhUOo Á`m CÔoemgmR>r dñVy {Z_m©U Ho$brAmho. Vmo CÔoe nyU© Pmbm nm{hOo d XmoZ AMyH$ dñVy `mMm AW© Xmofm§Mo nyU© {Z_y©bZ. JwUdÎmm h_r_Ü o H$ƒm_mbmMm XOm©, OwiUr H$m ©, dñVy Am{U KQ>H$, CËnmXZmer g§~§{YV godm, ì`dñWmnZ, CËnmXZ d VnmgUrà{H«$`m `m§À`m {Z`_Zm§Mm g_mdoe hmoVmo.

JwUdÎmm h_r A§VJ©V Ho$ë`m OmUmè`m {H«$`m :

JwUdÎmm h_r {H«$`m§_Ü o Imbrb KQ>H$m§Mm g_mdoe hmoVmo.

® dñVy AmamIS>m h_r

® g§gmYZ à{V H$m © h_r

® CËnmXZ {H«$`m h_r.

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dñVyÀ`m XOm© `mo½` amhÊ`mgmR>r H§$nZrZo `mo½` YmoaU, H$m ©nÕVr, JwUdÎmm h_rMr nÕVr {ZpíMV Ho$brnm{hOo. JwUdÎmm h_rA§VJ©V Imbrb H$m`mªMm g_mdoe hmoVmo.

® VnmgUr d MmMUr

® H$m_{Jar VnmgUr

® à{H«$`m {Z §ÌU

® {OdZ d {dídg{Z`Vm MmMUr

® gd}jU Am{U àWm, H$m ©nÕVr d JwU {Z §ÌU àíZmMr VnmgUr

® VnmgUr _moOUr gmYZo, hË`mao `m§Mo {Z §ÌU

® Zmng§Vr d nwU© H$m_m§Mo {díbofU

® J«mhH$ VH«$matMo {díbofU

® {dH«$s naVMm AmT>mdm

® JwUdÎmm IMm©Mo {díbofU

® ñnY©H$m§À`m dñVyMm Aä`mg.

JwUdÎmm ì`dñWmnZ nÕVrMo \$m`Xo (Benefits of Quality Management Systems) :

1. ñnYm© j_VoV dmT> Am{U amï´>r` d Am§Vaamï´>r` nmVirda Zmdbm¡{H$H$ dmT>.

2. J«mhH$m§Mr JaOnyVu, g_mYmZnyVu.

3. `mo½` AmamIS>m, `mo½` XOm©Mr h_r, Ëd[aV AmXoe nyV©Vm, H$m ©j_ godm.

4. J«mhH$m§Mm {dídmg dmT>Vmo d g§KQ>ZoMr H$m ©j_Vm dmT>Vo.

5. gVV g_J« JwUdÎmm ì`dñWmnZmgmR>r qH$dm H$m`PoZgmR>r nm`m.

6. g_J« JwUdÎmm ì`dñWmnZmgmR>r H$m ©j_ gmYZ.

JwUdÎmm ì`dñWmnZ nÕVrMo KQ>H$ (Elements of Quality Management Systems) :

ISO Zo JwUdÎmo~m~V EHy$U 20 _mZHo$ / {ZH$f {ZpíMV Ho$bo AmhoV. ISO-9000 à_mU {MÝhmgmR>r{ZpíMV Ho$boë`m {ZH$fm§ZmM JwUdÎmm ì`dñWmnZ nÕVrMo {ZH$f / KQ>H$ åhUVmV.

1. JwUdÎmm nÕVr (Quality System) : m {ZH$fmZwgma H§$nZrZo Amnbr JwUdÎmm nÕVr {ZpíMV Ho$brnm{hOo. Vr {ZpíMV, ñnï>, {Z:g§{X½Y d {b{IV ñdê$nmV Agmdr. JwUdÎmm nÕVr YmoaUo, H$m`©nÕVr,H$m ©AmXoe, AmMmag§{hVm Aem ñdê$nmV ñnï> Agmdr. JwUdÎmm nÕVr g{dñVa ñdê$nmV XñVEodOm_Ü o{b{hbobr Agmdr. `m XñVEodOmg "JwUdÎmm _m{hVr nwpñVH$m' (Quality Manual) Ago åhUVmVm.

2. AmamIS>m / {Z §ÌU (Design Control) : H§$nZrZo Amnë`m CËnm{XV dñVy§Mr àmê$n à{H«$`m(Design Process) AMyH$nUo {ZpíMV Ho$bobr Agmdr. Ë`mg§~§YrMo g{dñVa d ñdV§Ì XñVEodO V`maH$amdoV. `mMà_mUo àmê$n à{H«$ o_Ü o AmXmZ d àXmZ KQ>H$ (Inputs and Outputs) {ZpíMV AgmdoV.

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Ë`m§Mrhr Zm|X ñdV§Ì XñVEodOm_Ü o H$amdr. Ë`mà_mUo dñVy AmamIS>çmMr {Z`{_V VnmgUr H$ê$Z Ë`mVgwYmaUm H$amdr.

3. IaoXr (Purchasing) : A§{V_ dñVyÀ`m {Z{_©VrgmR>r Amdí`H$ AgUmè`m gmYZgm_J«rMr IaoXr`mo½` d gj_ nwadR>mXmamH$Sy>Z Ho$br nm{hOo. nwadR>mXmamÀ`m `mo½`VoMr nyd©VnmgUr H$amdr. gm_J«r IaoXrnyduË`mMo à_mU, XOm©, JwUd¡{eï>ço {ZpíMV H$amdrV. IaoXrMo A{YH$ma g_j A{YH$mè`mg AgmdoV. J«mhH$m§ZmgmYZgm_J«r VnmgUrMo ñdmV§Í` Agmdo.

4. gmYZgm_J«rMo g§ajU : CËnmXZ gmYZgm_J«r _m¡ë`dmZ Agë`m_wio Ë`m§Mo g§J«hU d g§ajUemóewÕ nÕVrZo H$aÊ`mV `mdo. H$ƒm _mb d gm_J«r Ëd[aV AmoiIVm `mdr d Ë`m§Mm Cn`moJ H$aVm `mdmåhUyZ Ë`m§Mo AMyH$ dJuH$aU H$ê$Z `mo½` OmJr _m§S>Ur H$amdr. H$ÀÀ`m _mbmÀ`m _yi JwUY_m©_Ü o ~XbhmoUma Zmhr, Aem nÕVrZo Ë`m§Mo gwa{jV OVZ H$amdo.

5. gm_J«r AmoiI d emoY (Product Indentification and Traceability) : {d{eï> H$ƒm _mbCËnmXZmÀ`m H$moUË`mhr AdñWo_Ü o AgVmZm ghO d Ëd[aV AmoiIVm Ambm nm{hOo. VgoM Agm H$ƒm _mbCËnmXZ à{H«$ o_Ü o Ëd[aV gmnS>Uo Amdí`H$ Amho. gm_J«r AmoiI d emoY KoÊ`mMo ñdmV§Í` d A{YH$maJ«mhH$m§Zm Agbo nm{hOoV.

6. XñVEodOm§Mo {Z §ÌU (Documents Control) : ISO à_mUnÌ g§nmXZmÀ`m à{H«$ o_Ü o XñVEodOm§Zm,H$mJXnÌm§Zm A{Ve` _hÎd Amho. `m_wio XñVEodOm§Mo boIZ emór` nÕVrZo {~ZMyH$ Pmbo nm{hOo. Amdí`H$Vo gd© XñVEodO V`ma Ho$bo nm{hOoV d Vo AÚ`mdV R>odmdoV. XñVEodOm§Mo boIZ H$moUr Ho$bo? Ë`mg H$moUr_mÝ`Vm {Xbr? Ë`m§Mr àmW{_H$ VnmgUr H$moUr Ho$br? Ë`m§Mm Zm_mo„oI Vn{ebmgh H$mJXnÌm§_Ü o Zm|X{dbobmAgmdm. n[anyU© XñVEodOm_wio Ë`mg A{YH¥$VVm, H$m`Xo{eaVm àmßV hmoVo.

7. ì`dñWmnZmMr O~m~Xmar (Management Responsibility) : ISO n«_mUnÌ H$m ©àUmbr_Ü oì`dñWmnZmbm A{Ve` _hÎMmMr y{_H$m nma nmS>mdr bmJVo. ì`dñWmnZmbm ISO à_mUnÌ g§nmXZmÀ`m_mo{h_oMr à^mdr ZoV¥Ëd H$amdo bmJVo. `mo½` Ago YmoaUmË_H$ {ZU© ¿`mdo bmJVmV. JwUdÎmm YmoaUmMo `mo½`XñVEodOm_Ü o boIZ H$ê$Z Ë`m§Mr n[anyU© _m{hVr H$_©Mmè`m§Zm g_OmdyZ gm§{JVbr nm{hOo. gd© H$_©Mmè`m§ZmgVV H$m ©àoaUm XoD$Z `m _mo{h_o_Ü o {H«$`merb Ho$bo nm{hOo. `mo½` d gj_ A{YH$mè`mMr JwUdÎmm g§MmbH$qH$dm JwUdÎmm ì`dñWmnH$ åhUyZ {Z wŠVr Ho$br nm{hOo. JwUdÎmm H$m ©àUmbrÀ`m H$m_{JarMm {Z`{_V AmT>mdmKoVbm nm{hOo. ì`dgm`m§VJ©V gXa _mo{h_og nmofH$ dmVmdaU{Z{_©Vr H$aUo Amdí`H$ AgVo.

8. J«mhH$m§À`m JaOm§Mm AmT>mdm (Contract Review) : ISO à_mU{MÝh BÀNw>H$ H§$nZrZo àW_J«mhH$m§À`m JaOm, Anojm OmUyZ KoVë`m nm{hOoV. J«mhH$m§À`m JaOm§Mm gVV AmT>mdm KoVbm nm{hOo.J«mhH$m§À`m JaOm§Mr ì`dpñWVnUo nyV©Vm H$aVm oB©b BVH$s ì`dgm`mMr Vm§{ÌH$, Vm§{ÌH$ d g§KQ>ZmË_H$ j_VmAmho H$m `mMm AmT>mdm ì`dñWmnZmZo KoVbm nm{hOo. VgoM J«mhH$m§À`m Anojm d ñdV:À`m gm_Ï`m©{df`rKoVboë`m AmT>mì`mg§~§Yr `mo½` Vr H$mJXnÌo V`ma H$ê$Z Vr OnyZ R>odmdrV.

9. à{H«$`m {Z §ÌU (Process Control) : ì`dgm`m_Yrb ì`mdgm`rZ H$m } nma nmS>Ê`mgmR>r Ho$ë`m

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OmUmè`m à{H«$`m, Cn{H«$`m, H$m ©nÕV `m§Mo AMyH$ {Z`moOZ Ho$bobo Agmdo. à{H«$`m-Cn{H«$`m§Mr AmIUr d{ZpíMVr {dMmanyd©H$ d VÁkmÀ`m gëë`mZo H$amdr. à{H«$`m nyVugmR>r dmnabr OmUmar gm_J«r, H$ƒm _mb dCnH$aUo à_m{UV AgmdrV. H$_©Mmar dJ© Hw$eb d H$m ©j_ Agmdm. §Ìo, CnH$aUo `m§À`m hmVmiUrMr,dmnamMr, XoI^mbrMr nÕV {ZpíMV d emór` Agmdr. `m gd© Jmoï>tMo boIZ `mo½` XñVEodOm§_Ü o H$amdo.

10. VnmgUr d MmMUr (Inspection and Testing) : JwUdÎmm {Z §ÌUmgmR>r gmYZm§Mr, à{H«$`m§VJ©V_mbmMr d A§{V_ dñVy§Mr VnmgUr d MmMUr gj_ A{YH$mè`m§Ûmao d A{Ve` H$mQ>oH$moanUo Ho$br nm{hOo.VnmgUr d MmMUr KoÊ`mMr nÕV emór` Agmdr. VnmgUr d JwU {Z §ÌUmgmR>r àJV gmYZm§Mr d V§ÌmMr{ZdS> H$amdr. A§{V_ dñVyÀ`m gdm}ƒ JwUdÎmogmR>r IaoXr Hoo$boë`m gd© àH$maÀ`m gmYZgm_J«rMr, àË oH$à{H«$ oZ§Va à{H«$`m§VJ©V _mbmMr d A§{V_ à{H«$ oZ§Va CËnm{XV dñVy§Mr gImob JwUdÎmm VnmgUr Ho$br nm{hOo.JwUdÎmm VnmgUr d MmMUr H$m`m©À`m `mo½` Ë`m Zm|Xr ñdV§Ì XñVEodOm_Ü o H$amì`mV.

11. VnmgUr d MmMUrMr pñWVr (Inspection and Test Status) : dñVyÀ`m JwUdÎmm VnmgUr dMmMUr H$m`m©Mr boIr Zm|X ñdV§Ì XñVEodOm_Ü`o H$amdr. `m XñVEodOm_Ü`o AÚ`mdV Zm|Xr Agmì`mV.g§~§{YV gj_ A{YH$mè`m§Mo A{^àm`, eoao d ñdmjar Agmdr. gmYZgm_J«r, A§{V_ dñVy JwUdÎmoÀ`mX¥{ï>H$moUmVyZ "ñdrH¥$V'H$s "AñdrH¥$V' `mMm ñnï> C„oI XñVEodOm_Ü o H$amdm.

12. JwUdÎmm VnmgUr d MmMUr CnH$aUo (Inspection and Test Equipments) : H§$nZr_Ü oJwUdÎmm VnmgUr d MmMUrgmR>r dmnabr OmUmar gmYZo d CnH$aUo à_m{UV, dñVw{Zð>, emór` d AMyH$AgmdrV. gXa gmYZm§Zm, CnH$aUm§Zm gd©_mÝ`Vm d bmoH${à`Vm Agmdr. gmYZo d CnH$aUo AmYw{ZH$AgmdrV. Ë`m§Mr g{dñVa _m{hVr g§~§{YV XñVEodOm_Ü o Z_yX H$amdr.

13. A`mo½` _mbmMo {Z §ÌU (Control of Non-Conforming Product) : A§{V_ dñVyÀ`m nyd©{ZYm©[aVJwUdÎmoer gwg§JV Aem dñVy d {dg§JV dñVy `m§Mo ñnï> dJuH$aU Ho$bo nm{hOo. {dg§JV dñVy CËnmXZmÀ`mà{H«$ oV oUma ZmhrV `mMr nyU© XjVm JwUdÎmm ì`dñWmnH$mZo KoVbr nm{hOo. {dg§JV dñVy d _mbmMr `mo½`nÕVrZo {dëhodmQ> bmdbr nm{hOo. `mMà_mUo gwg§JV _mbmMr AmoiI, VnmgUr, H$mJXnÌo, _yë`_mnZBË`mXr~m~VMm ñnï> C„oI g§~§{YV H$mJXnÌm§_Ü o, XñVEodOm_Ü o H$aÊ`mV `mdm.

14. gwYmamË_H$ `moOZm (Correction Plan) : H§$nZrZo JwUdÎmm H$m`©àUmbrMm VÁkm§_m\©$V demñÌr` nÕVrZo gVV AmT>mdm KoVbm nm{hOo. ApñVËdmVrb H$m ©àUmbr_Yrb C{Udm, ÌwQ>tMm gVV emoYKoVbm nm{hOo. Ë`m{déÕ à^mdr `moOZm H$ê$Z H$m ©àUmbrMr JwUdÎmm C§Mm{dbr nm{hOo. H$m ©àUmbr_Ü o gVVgwYmaUm H$ê$Z {VMr CËnmXH$Vm dmT>dmdr. doimodoir Ho$boë`m gd© gwYmaUm d gwYmamË_H$ `moOZm§Mr boIr Zmo§XR>odmdr.

15. hmVmiUr, g§J«hU, ~m§YUr d nmR>dUr (Handling, Storage, Packageing and Delivery):H$ƒm _mb, à{H«$`m§VJ©V _mb d A§{V_ CËnmXZ `m§Mr hmVmiUr, g§J«hU, ~m§YUr d nmR>dUr nÕV nyd©{ZpíMVd emór` Agmdr. `m {H«$`m H$aÊ`mgmR>r dmnabr OmUmar §Ìo d gmYZo XO}Xma d à_m{UV AgmdrV, Va `m{H«$`m H$aUmam H$_©Mmar dJ© à{e{jV d Hw$eb Agmdm. `m gd© à_wI H$m`mªÀ`m H$m ©nÕVrMo {d{hV Z_wÝ`mV

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XñVEodOrH$aU H$amdo. hr gd© H$m } H$m ©j_VoZo Ho$ë`mg gd© AdñWoVrb _mbmMm Anì`` Z hmoVm Ë`m§Mm_hÎm_ dmna hmoVmo.

16. A§VJ©V JwUdÎmm VnmgUr (Internal Quality Audit) : H§$nZrZo JwUdÎmm H$m ©àUmbr{df`rAmIbobr YmoaUo, KoVbobo {ZU© , nyd©{Z`mo{OV H$m ©nÕVr d H$m ©gyMZm Ho$bobo {ZX}eZ m gdmªMr A§_b~OmdUrà^mdrnUo hmoVo H$m Zmhr `mMr VnmgUr JwUdÎmm ì`dñWmnH$mZo Ho$br nm{hOo. hr VnmgUr {Z`{_V Xa VrZqH$dm ghm _{hÝ`m§Zr KoÊ`mV `mdr. A§VJ©V JwUdÎmm VnmgUrgmR>r à{e{jV H$_©Mmar dJ© {Z wŠV H$amdm. `mVnmgUrÀ`m Zm|Xr, Ë`m~m~VMo Ahdmb `m§Mr Zm|X `mo½` H$mJXnÌm_Ü o H$aÊ`mV `mdr.

17. JwUdÎmm Xáa (Quality Rrecords) : ISO H$m ©àUmbr_Ü o {b{IV Zm|Xr, H$mJXnÌo, XñVEodO`m§Zm A{Ve` _hÎd Amho. ì`dgm`m_Yrb àË oH$ H$m`m©Mo, H¥$VrMo, {ZU© mMo, H$m_{JarMo nÕVera boIZñdV§Ì XñVEodOm_Ü o Ho$bo nm{hOo. gd© H$mJXnÌo, XñVEodO `mo½` H$mbmdYrn ªV OVZ Ho$bo nm{hOoV.

18. à{ejU (Training) : ISO JwUdÎmm _mo{h_o_Ü o ì`dgm`mVrb gd© KQ>H$m§Mm g{H«$` gh^mJAmdí`H$ AgVmo. ì`dgm`mÀ`m gdmªJrU JwUdÎmm d¥ÕrgmR>r gd© H$_©Mmè`m§Zm gImob {ejU-à{ejU XoD$ZH$m ©Hw$eb ~Z{dbo nm{hOo. mgmR>r VÁkm§_m\©$V à{ejU H$m ©H«$_m§Mo {Z`{_V Am`moOZ Ho$bo nm{hOo. à{ejUmMogVV _yë`_mnZ H$ê$Z à{ejU H$m ©H«$_mV gwYmaUm Ho$br nm{hOo. H$_©Mmè`m§Zm à{ejU KoÊ`mgmR>r àmoËgm{hVH$amdo.

19. {dH«$sZ§Va godm (Servicing) : ISO H$m ©nÕVr_Ü o {dH«$sZ§VaÀ`m godm§Zm \$ma _hÎd Amho.`m§{ÌH$, Vm§{ÌH$ d XrK©H$mbrZ dñVy§À`m X¥{ï>H$moUmVyZ `m godm§Zm \$ma _hÎd Amho. H§$nZrZo `m godm§{df`rMoYmoaU d H$m ©nÕVr ñnï>nUo {ZpíMV H$amdr. ho YmoaU d H$m ©nÕVr {b{IV, A{YH¥$V d Omhra Agmdr.J«mhH$m§À`m Anojm, JaOm, AS>MUr {dMmamV KoD$Z ho YmoaU d H$m ©nÕVr {ZpíMV H$amdr.

20. gm§p»`H$s` V§Ìo (Statistical Techniques) : H$m ©nÕVrÀ`m d H$m_{JarÀ`m JwUdÎmm {Z §ÌUmgmR>rAmYw{ZH$, dñVw{Zð> d emór` gm§p»`H$s` V§ÌmMm Adb§~ H$amdm. gm§p»`H$s` V§Ìm_wio JwUdÎmm {Z §ÌU \$maà^mdrnUo H$aVm oVo. gm§p»`H$s` V§ÌmMr d Ë`m§Mm Adb§~ H$aÊ`mÀ`m nÕVrMr ì`dpñWV Zm|X g§~§{YVH$mJXnÌm§_Ü`o H$amdr.

JwUdÎmm nÕVr à_mUnÌ àmárMr H$m ©nÕV (Quality System Certification Procedure) :

1. à_mUnÌ XoUmè`m g§ñWoH$S>o A{YH¥$V Z_wÝ`mV AO© H$aUo.

2. JwUdÎmm nÕVrMr Vk g{_Vr_m\©$V àmW{_H$ VnmgUr.

3. VnmgUrnyd© oQ>.

4. g§ñWoVrb JwUdÎmm nÕVrMr àË`j VnmgUr.

5. ÌwQ>r Xya H$aÊ`mgmR>r g§ñWm gwYmamË_H$ Cnm` `moOVo.

6. naVmdm àXmZ.

7. naVmdm AmT>mdm.

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JwUdÎmm {Z`§ÌU (Quality Control) : dñVy{Z{_©VrÀ`m à{H«$`oV A§{V_ dñVyÀ`m JwUdÎmobmgdm©{YH$ _hÎd Amho. J«mhH$m§Mo g_mYmZ, JOanyVu, _mJUrMo n«_mU, H§$nZr{df`r à{V_m Aem AZoH$ Jmoï>rA§{V_ dñVy /godoÀ`m JwUdÎmoda AmYm[aV AgVmV.

Oo. E_. Owa°Z `m§À`m _Vo, ""JwUdÎmm åhUOo dñVyÀ`m {d{dY d¡{eï>çm§Ûmao d {ZXm}fm§_wio J«mhH$mg{_imbobo g_mYmZ hmo .''

JwUdÎmm ì`dñWmnZmÀ`m {dH$mg à{H«$ oVrb Q>ßno :

1. VnmgUr (Inspection)

2. JwUdÎmm {Z §ÌU (Quality Control)

3. JwUdÎmm h_r (Quality Assurance)

4. g_J« JwUdÎmm ì`dñWmnZ (Total Quality Management)

1. VnmgUr (Inspection) :

CËnmXZ {Z §ÌUmÀ`m gd© nÕVr_Ü o VnmgUr `m AË §V _hÎdmÀ`m H$m`m©Mm g_mdoe hmoVmo. VnmgUr{H«$ oMo Ü o `mo½` XOm©Mr dñVy àmá H$aUo ho AgVo. A{YH¥$V XOm©, à_mUmZwgma CËnm{XV dñVyV qH$dm godoV{d{eï> JwU qH$dm ñd^m{dH$ JwU AmhoV H$m ho _moOÊ`mÀ`m d _yë`_mnZmÀ`m à{H«$ og VnmgUr åhUVmV.

ì`m»`m : Aë\$moS>© d ~oÅ>r `m§À`m _Vo, ""VnmgUr åhUOo CËnm{XV dñVy R>a{dboë`m V\$mdV _`m©XoVAmho, `mgmR>r dñVyMr MmMUr {deofV: _moOUr gmYZmZo KoÊ`mMr H$bm hmo .''

JwU {Z §ÌU H$m ©H«$_m§VJ©V VnmgUr {H«$`m Imbrb C{Ôï>o gmÜ` H$aVo.

1. ~mX Pmboë`m, H$_r àVrÀ`m gd© dñVy ~mOybm H$mTy>Z R>odUo. J«mhH$m§Zm \$ŠV Mm§Jë`mM XOm©À`m dñVyàmá hmoVrb `mMr XjVm KoUo. ho VÎd, {Z`_ gd© AdñWm§_Yrb dñVy§Zm bmJy Ho$bo OmVmV. CXm. H$ƒm _mb,AY©n¸$m _mb d n¸$m _mb.

2. VnmgUr_wio Amdí`H$Vonojm bhmZ qH$dm _moR>o gwQ>o ^mJ, H$ÀÀ`m _mbmVrb Xmof, CËnmXZ à{H«$ oVrbXmof emoYyZ H$mT>Vm oVmV. `m_wio CËnmXZ {H«$ oMr nwZamd¥Îmr H$amdr bmJV Zmhr. Aem àH$mao H$ƒm _mb, gwQ>o^mJ, AY©n¸$m _mb `m§Mo JwU {Z §ÌU H$aUo eŠ` hmoVo. VgoM dñVy§À`m JwUmda {Z §ÌU R>odVm oVo.

àñWm{nV à_mUm§er H$ƒm _mb, dñVy qH$dm H¥$Vr gmÜ`VoMr VwbZm H$aÊ`mMr H$bm åhUOo VnmgUrhmo . à_mU {ZpíMV / ñnï> Zgob Va VnmgUr {H«$`m AMyH$nUo H$aVm oV Zmhr.

VnmUrMo _hÎd :

1. {ZpíMV Ho$boë`m JwU{deofmà_mUo H$ÀÀ`m _mbmMm XOm© Zgob, Va CËnmXZmMr {H«$`m gwê$ Ho$br OmVZmhr. `m_wio nwT>rb AZmdí`H$ {H«$`m d Ë`mda hmoUmam IM© Q>mibm OmVmo.

2. AmYr Pmboë`m à{H«$`m§_Ü o MwH$sMm _mb V`ma Pmbm Agob Va Aem MwH$sÀ`m AY©nŠŠ`m _mbmdanwT>rb à{H«$`m Ho$ë`m OmV ZmhrV.

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3. VnmgUr_wio CËnmXZ nyU©V: aÔ H$aÊ`mMo Q>miVm oVo. Ë`m_wio CËnmXZ IM© pñWa amhVmo.

4. VnmgUr_wio MwH$sÀ`m dñVy J«mhH$m§Zm {dH$ë`m OmV ZmhrV. `m_wio J«mhH$m§_Ü o CËnmXH$m{df`r{dídmg {Z_m©U hmoVmo.

5. VnmgUr_wio n«_wI, _moR>çm H$m`m©Mo bhmZ {H«$`m§_Ü o {d^mOZ H$aUo eŠ` hmoVo.

6. Am¡Úmo{JH$ VnmgUr ho ì`dñWmnZmMo EH$ à^mdr V§Ì åhUyZ CX`mg Ambo Amho.

7. VnmgUr_wio n[adV©Zr` ^mJm§Mr d gwQ>çm ^mJm§Mr {Z{_©Vr H$aVm oVo.

8. VnmgUrÀ`m gmYZm§_Ü o d nÕVr_Ü o _moR>m {dH$mg Pmë`m_wio OwZr §Ìo, §Ìgm_J«r ~XbyZ Ë`m OmJrAmYw{ZH$ §Ìo, §Ìgm_J«r ~g{dUo eŠ` hmoVo.

Vnmg{ZgmÀ`m A§Jr Imbrb JwUd¡{eï>ço d H$m¡eë` Agob Va Vmo VnmgUr H$m © à^mdr d n[aUm_H$maH$H$ê$ eH$Vmo. CXm. AMyH$ {ZarjU eŠVr, gyú_ Ñï>r, VnmgUr gmYZo hmVmiÊ`mMo H$m¡eë`, AMyH$ AmH$bZ,H$m ©nÕVr{df`r gImob kmZ, àm_m{UH$nUm, dŠVeranUm, CËnmXZ gmYZm§{df`r nyU© kmZ, _yë`_mnZ, VwbZmH$m¡eë`, JwUà_mUmMr _m{hVr BË`mXr.

VnmgUrMo àH$ma (Types of Inspection) :

Vnmg{Zgmbm VnmgUrÀ`m AZoH$ àH$mam§VyZ `mo½` àH$mamMr {ZdS> H$amdr bmJVo. H$m`m©Mo ñdê$n,àH$ma, H$m ©nÕVr, dñVyMo JwUà_mU, dñVyMr g§»`m BË`mXr KQ>H$ {dMmamV KoD$Z Vmo `mo½` VnmgUr àH$mamMr{ZdS> H$aVmo. AMyH$ VnmgUr nÕVrZo VnmgUr Ho$br VaM VnmgUrMo CÔoe g\$b hmoVmV.

1. à{V~§YmË_H$ VnmgUr : `m nÕVr_Ü o Xmofm§Mm emoY KoUo, Xmofm§_mJrb H$maUo {ZpíMV H$aUo dAer H$maUo Xya hmoÊ`mgmR>r Cnm``moOZm gwM{dUo `m {H«$`m§Mm g_mdoe hmoVmo. `m nÕVrMm _w»` CÔoe Xmofm§Mr{Z{_©VrM hmoD$ Z o åhUyZ I~aXmar KoUo hm Amho. `m nÕVr_wio ^{dî`mVrb Xmofm§À`m CËnÎmrg Amim KmVbmOmVmo.

2. Cnm`mË_H$ VnmgUr : CËnmXZmMr {H«$`m nyU© Pmë`mZ§Va hr VnmgUr Ho$br OmVo. MwH$sMo H$m ©d Xmof wŠV dñVy H$moUË`m H$maUm_wio {Z_m©U Pmbr Ë`m H$maUm§Mm emoY d Ë`m H$maUmMo CƒmQ>Z H$aÊ`mgmR>r`mo½` Cnm``moOZm `m nÕVrV gwM{dbr OmVo. `m nÕVrV _w»`V: A`mo½`, H$_r XOm©À`m dñVy, Mm§Jë`mdñVy§nmgyZ Xya H$aUo A{^àoV Amho.

3. {H«$`mË_H$ VnmgUr : CËnmXZmÀ`m à{H«$ oVyZ dñVy nwT>o gaH$V AgVmZm àË oH$ à{H«$ oÀ`m {R>H$mUrdñVy Ano{jV JwUdÎmoBVH$s Amho H$m Zmhr `mMr VnmgUr Ho$br OmVo. åhUyZ `m nÕVrg {H«$`mË_H$ VnmgUråhUVmV.

4. H|$Ðr yV VnmgUr : `m nÕVr_Ü o H$ƒm _mb, dñVyMo hbHo$ d bhmZ gwQ>o ^mJ JwU {Z §ÌU{d^mJm_Ü o VnmgUrgmR>r AmUbo OmVmV. VnmgZrg `mo½` gmYZm§À`m gmhmæ`mZo `m dñVy§À`m doJdoJù`mVnmgÊ`m Amnë`m {d^mJmV H$aVmV. VnmgUr_Ü o CÎmrU© Pmboë`m dñVy CËnmXZ {d^mJmV nwT>rb {H«$`m§gmR>rnmR>{dë`m OmVmV.

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5. H$m_mÀ`m {R>H$mUr VnmgUr : AdKS> d AmH$mamZo _moR>çm dñVy JwU {Z §ÌU {d^mJmV dmhÿZZoUo eŠ` ZgVo. `m_wio VnmgZrg ñdV: H$m_mÀ`m {R>H$mUr OmD$Z Aem dñVy§Mr VnmgUr H$aVmV. H$ƒm _mb,AY©n¸$m _mb, n¸$m _mb Aem {VÝhr àH$maÀ`m dñVy§Mr VnmgUr `m nÕVrA§VJ©V Ho$br OmVo.

6. àW_ ZJ VnmgUr : Á`m ì`dgm`mV AY© ñd §M{bV d nyU© ñd §M{bV §Ìo, §Ìgm_J«r AgVo,Aem ì`dgm`mV àW_ MmMUrgmR>r WmoS>çm dñVy V`ma Ho$ë`m OmVmV. Ë`m§Mr VnmgUr Ho$br OmVo. OadñVy_Ü o H$mhr C{Udm / Xmof AmT>ië`mg Ë`mà_mUo §Ìo, gm_J«r, hË`mao `mV `mo½` Vo ~Xb d hbdmhbdHo$br OmVo. nwÝhm MmMUr dñVy V`ma Ho$ë`m OmVmV. Ë`m§Mr VnmgUr Ho$br OmVo. Á`m doir MmMUr dñVyAno{jV JwU{ZH$f nyU© H$aob Ë`m doirM g§~§{YV §ÌmÀ`m _XVrZo CËnmXZ{H«$ og àma§ Ho$bm OmVmo.

7. _mJ©Xe©H$ dñVy§Mr VnmgUr : à{V ZJ VnmgUr nÕVrMr {dñVm[aV Amd¥Îmr åhUOo hr nÕV hmo .EH$mM dñVyda doJdoJù`m à{H«$`m doJdoJù`m §Ìm§À`m _XVrZo Ho$ë`m OmV AgVrb, Va àW_ H$mhr ZJ gd©§Ìm§À`m gmhmæ`mZo CËnm{XV Ho$bo OmVmV. Ë`m§Mr VnmgUr Ho$br OmVo. Oa CËnm{XV dñVy Ano{jV XOm© gmÜ`

H$arV Agob, Va CËnmXZmÀ`m {H«$ og àma§ Ho$bm OmVmo.

8. _w»` q~Xy VnmgUr : hr nÕV à{V~§YmË_H$ VnmgUr nÕVrMm EH$ ^mJ g_Obr OmVo. CËnmXZ{H«$`oÀ`m R>amdrH$ _Ü`dVu q~Xyn`ªV H$m`© nyU© Pmë`mZ§Va H$m`m©Mr VnmgUr Ho$br OmVo. H$m`© Ano{jVJwU{ZH$f nyU© H$arV Agob VaM Ë`mda nwT>rb {H«$`m gwê$ Ho$ë`m OmVmV.

9. A§{V_ q~Xy VnmgUr : CËnmXZmMr {H«$`m nyU© Pmë`mZ§Va CËnm{XV dñVyMr A§{V_ VnmgUr Ho$brOmVo. `m VnmgUr_Ü o CÎmrU© Pmboë`m dñVy ~mOmanoR>oV {dH«$sgmR>r nmR>{dë`m OmVmV. `m VnmgUr_Ü o dñVy§MrH$m ©j_Vm, AmXoemà_mUo {Z{_©Vr, gmÜ`Vm, ~møñdê$n BË`mXr KQ>H$m§Mr VnmgUr Ho$br OmVo.

2. JwUdÎmm {Z §ÌU (Quality Control) :

JwUdÎmm {Z`§ÌU ho ì`dñWmnZmMo EH$ _hÎdnyU© H$m`© Amho. JwUdÎmm {Z`§ÌU åhUOo Aer nÕVrgmYZm§Mm d V§ÌmMm g_wh {H$ Á`mAmYmao {ZpíMV Ho$boë`m d¡{eï>çm§à_mUo {H$_mZ IMm©V dñVy {Z{_©Vr PmbrH$m ho nmhUo, VnmgUo hmo . Ab\$moS>© d ~oÅ>r `m§À`m _Vo, ""JwUdÎmm {Z §ÌU åhUOo EH$ Aer nÕVr Á`mÀ`mAmYmao dñVy§Mr JwUdÎmm, J«mhH$m§Zr R>adboë`m {deof dU©ZmMo Am{U `m§{ÌH$ VgoM {Z{_©Vr H$m¡eë`m§Mo g_mYmZH$ê$ eH$Vrb {VWn ªV dmT>dUo. `m nÕVrMm _w»` CÔoe MyH$sÀ`m Jmoï>r emoYyZ ZmH$maÊ`mnojm `mo½` dñVy§Mr{Z{_©Vr H$aUo hm Amho.

JwUdÎmm {Z §ÌUmÀ`m VrZ _wb yV ~mOy :

1. _mÝ`Vm H$m © : ho H$m © dñVyÀ`m VnmgUrer g§~§{YV Amho. m_Ü o Á`m dñVy Ano{jV d¡{eï>çm§Zwgma{Z_m©U Pmë`m AmhoV Ë`m ~mOybm H$mT>ë`m OmVmV d Á`m dñVy§_Ü o Xmof AmhoV Ë`m dñVy Zmng§V Ho$ë`m OmVmV._mÝ`Vm H$m`m©V (VnmgUr) Imbrb KQ>H$m§Mm g_mdoe hmoVmo. CXm. g§gmYZm§Mr VnmgUr, à{H«$`m VnmgUr,A§{V_ _mb VnmgUr, JoO VnmgUr, Zm ng§V _mbmMr {dëhodmQ>, X¡Z§{XZ g_ñ`m R>a{dUo. B.

2. à{V~§YmË_H$ H$m © : H$ƒm_mb, BVa KQ>H$, `m§{ÌH$ à{H«$`m qH$dm _mUgo `m§À`mVrb Xmofm§Mr

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O~m~Xmar {ZpíMV H$aÊ`mgmR>r Ë`m_Yrb Xmof emoYUo. `m_wio dma§dma CX² dUmao Xmof Q>miVm oVmV. JwUdÎmoMoà{V~§YmË_H$ H$m`© åhUOo JwUdÎmm {Z`§ÌU hmo`. `m_Üò Imbrb KQ>H$m§Mm g_mdoe hmoVmo. CXm. à{H«$`mj_VoMm Aä`mg, Anèm§Mo g§»`mË_H$ {díbofU, {Z[ajH$m§Mo à{ejU, Xmof Xya H$aUmè`m nÕVtMm Aä`mgB.

3. h_r H$m © (Assurance Function) : h_r H$m © åhUOo àË oH$ JwUdÎmm JwUd¡{eï>çmMr VnmgUrH$aUo qH$dm CËnmXZ MH«$mVrb àË oH$ AdñWoV nwZ©{ZpíMV _mZH$m§Mr nyV©Vm CËnmXZ H$aVo H$m ho VnmgUo hmo .h_r H$m`m©V AZoH$ KQ>H$m§Mm g_mdoe hmoVmo. CXm. J«mhH$ VH«$mar, JwUdÎmm n[ajU, JwUdÎmm {ZpíMVr,VnmgUrV AMwH$Vm, JwUdÎmo~m~V A{YH$mè`m§Mo Ahdmb B.

VnmgUr d JwUdÎmm {Z §ÌUmMo \$m`Xo :

1. J«mhH$ g_mYmZ d ñnY©H$m§er ñnYm© H$aÊ`mgmR>r A§{V_ _mbmMr JwUdÎmm `mo½` nmVirg amIbrOmVo.

2. dñVy_Ü o dmnabo OmUmao gwQ>o ^mJ Xmofa{hV AmhoV H$m d OwiUr à{H«$ ogmR>r `mo½` AmhoV H$m `mMrH$miOr KoVbr OmVo.

3. CËnmXZ godm d _Zwî`~i `m§Mm _hÎm_ dmna, gXmof H$m_mÀ`m à_mUmV KQ> d {H$_mZ IMm©V CËnmXZ`m Jmoï>r gmÜ` hmoVmV.

4. gXmof _mbmda nwT>rb à{H«$`m Q>mië`m_wio l_doioV, §ÌdoioV VgoM O_m IMm©V, §ÌIMm©V ~MVhmoVo.

5. Cƒ XOm©À`m dñVy {Z{_©Vr_wio J«mhH$m§Zm nyU© Cn^moJ g_mYmZ {_iVo. J«mhH$ dñVy{Zð>, g§KQ>Zm {Zð>~ZVmV. `m_wio dñVybm XrK©H$mbrZ ~mOmanoR> àmá hmoVo.

3. JwUdÎmm h_r (Quality Assurance) :

4. g_J« JwUdÎmm ì`dñWmnZ (Total Quality Management) :

20 ì`m eVH$m_Ü o "JwUdÎmm ì`dñWmnZ' `m g§H$ënZoMm CÚmoJjoÌmda _moR>m à^md hmoVm. na§Vw 21 ì`meVH$mÀ`m àma§ mnmgyZ AW©ì`dñWoVrb gd© joÌm§da "g_J« JwUdÎmm ì`dñWmnZmMm' à^md Amho. gÚ:pñWVrVàË oH$ ì`dgm`mZo "g_J« JwUdÎmm ì`dñWmnZ' H$m ©H«$_mMm ñdrH$ma Ho$bobm {XgyZ oVmo. OmJ{VH$sH$aUmÀ`mà{H«$ o_Ü o `m H$m ©H«$_mg n`m© Zmhr Ago åhQ>bo OmVo.

J«mhH$m§Zm gdm}ƒ g_mYmZ XoÊ`mgmR>r ì`dgm`mVrb àËòH$ KQ>H$mbm gdm}ƒ H$m_{JarMo àXe©ZH$aÊ`mgmR>r `mo½` dmVmdaU {Z_m©U H$ê$Z àd¥Îm d ào[aV H$aUo åhUOo g_J« JwUdÎmm ì`dñWmnZ hmo .

ES>dS>© S>oq_J `m§Zm g_J« JwUdÎmm ì`dñWmnZ g§H$ënZoMo _w»` Jwê$ Ago AmXamZo g§~moYbo OmVo. Ë`m§Zr`m ì`dñWmnZmÀ`m 14 VÎdm§Mr _m§S>Ur H$ê$Z Ë`mMr gmd©{ÌH$Vm dmT>{dbr. Omogo\$ Owa°Z `m {dMmad§VmZo"JwUdÎmm {ÌgyÌr' d JwUdÎmm gwYmaUoÀ`m Xhm AdñWm§Mr _m§S>Ur H$ê$Z `m ì`dñWmnZmMr bmoH${à`Vm dCn wŠVVm dmT>{dbr Amho.

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g_J« JwUdÎmm ì`dñWmnZmbm OmJ{VH$ _mÝ`Vm {_idyZ XoÊ`mMo _mobmMo H$m © H$mAmoê$ B{eH$mdm `m§ZrHo$bo Amho. OmJ{VH$sH$aUmÀ`m wJmV g_J« JwUdÎmm ì`dñWmnZmMm {dH$mg doJmZo hmoV Amho. H$mhr {dMmad§Vm§À`m_Vo, 21 ì`m eVH$mVrb J{V_mZ OmJ{VH$ n`m©daUm_Ü o èñdr hmoÊ`mMm EH$_od AmXe© _mJ© åhUOo g_J«JwUdÎmm ì`dñWmnZmMm CnH«$_m_Ü o gImob d à^mdr Adb§~ H$aUo hmo .

ì`m»`m -

1. ""g§nyU© JwUdÎmm ì`dñWmnZ åhUOo ì`dgm` ì`dñWmnZmMo VÎdkmZ hmo . Oo J«mhH$m§À`m JaOm dCnH«$_mMr C{Ôï>o `m§À`mV K{Zð> g§~§Y Agë`mMo _mÝ` H$aVo. CÚmoJ d dm{UÁ` `m XmoÝhr joÌm§V Vo `mo½ÀgVo.''

("TQM is a corporate business management philosophy which recognises that customer

needs and business goals are inseparable. It is appropriate within both industry and commerce."

- By British Quality, Association)

2. Om°Z {Jb~Q>© `m§À`m _Vo, ""J«mhH$ g_mYmZmg gdm©{YH$ _hÎd XoUo, Ë`m§À`m VH«$matMo {ZagZ H$aUo,JwUdÎmm dmT>{dUo d Iwbr {ZU© à{H«$`m A§JrH$maUo åhUOo g§nyU© JwUdÎmm ì`dñWmnZ hmo .''

3. _m`Ho$b ñQ>°hb `m§À`m _Vo, ""gmYZgm_J«r d à{H«$`m `m ñVam§da JwUdÎmm {Q>H${dUo åhUOo g§nyU©JwUdÎmm ì`dñWmnZ hmo .''

4. ^maVr` gm§p»`H$s` g§ñWm, h¡Xam~mX `m§À`m _Vo, ""g_J« JwUdÎmm ì`dñWmnZ åhUOo EH$mpË_H$g§KQ>ZmË_H$ Ñ{ï>H$moU hmo . `mÛmao J«mhH$m§Zm g_mYmZr R>odÊ`mgmR>r Ë`m§À`m BÀN>m gmVË`nyU© VÎdmda nyU©Ho$ë`m OmVmV d Oo `mo½` g_ñ`m {ZagZ H$m ©nÕVrgh dñVy, godm d à{H«$`m gmVË`mZo gwYmaÊ`m~m~V àË oH$OU gVV g§KQ>ZoA§VJ©V H$m ©_¾ AgVmV.''

g§nyU© JwUdÎmm ì`dñWmnZmMr _ybVÎdo (Fundamentals of TQM) :

{d{dY {dMmad§Vm§Zr g§nyU© JwUdÎmm ì`dñWmnZmMr _ybVÎdo Imbrbà_mUo gm§{JVbr AmhoV.

1. _hÎdmMo VÎdkmZ : AmYw{ZH$ wJmV g§nyU© JwUdÎmm ì`dñWmnZ EH$ AË §V _hÎdmMo VÎdkmZ åhUyZgd©_mÝ`Vm {_imbobr Amho. H$maU ho VÎdkmZ ì`dgm`mVrb gd© KQ>H$m§À`m JwUdÎmmdmT>rMm AmJ«h YaVo.

2. nr. S>r. gr. E. VÎd : g§nyU© JwUdÎmm ì`dñWmnZmV "`moOZm A§_b~OmdUr-VnmgUr-Cnm`mË_H$H¥$Vr (Plan-do-check-Action-PDCA Principle) `m VÎdm§Mm A{Ve` gImobnUo A§JrH$ma Ho$bm OmVmo.

3. J«mhH$m§Mm gh^mJ : g§nyU© JwUdÎmm ì`dñWmnZmÀ`m èpñdVogmR>r J«mhH$m§Mm àË`j d g{H«$`gh^mJ AË §V Amdí`H$ AgVmo. dñVyMm AmamIS>m {ZpíMVrnmgyZ Vo {dH«$`moÎma godmn ªV J«mhH$m§À`m Anojm,Ë`m§À`m Ñï>rZo _hÎdmMr d¡{eï>ço OmUyZ KoD$Z `m Anojm d d¡{eï>çm§Mm A§V^m©d dñVy_Ü o H$amdm bmJVmo.

4. Cƒ ì`dñWmnZ : g§nyU© JwUdÎmm ì`dñWmnZmÀ`m H$m ©H«$_mbm Cƒ ì`dñWmnZmMm nyU© nmqR>~mAgbm nm{hOo. Ë`m§Zr H$_©Mmè`m§Zm gVV H$m ©àoaUm XoD$Z `m H$m ©H«$_m_Ü o g{H«$` Ho$bo nm{hOo. `m H$m ©H«$_mMmnmR>nwamdm H$aÊ`mgmR>r `mo½` Ë`m `moOZm d YmoaUm§Mr AmIUr Ëd[aV d AMyH$ Ho$br nm{hOo.

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5. H$_©Mmè`m§Mm gh^mJ : g§KQ>ZoVrb gd© _mZdr KQ>H$m§Mm CËñ\y$V© nmqR>~m d g{H«$` ghH$m © `mH$m`©H«$_mg Agbo nm{hOo. `mgmR>r ì`dñWmnZmZo H$_©Mmè`m§À`mV OmUrd OmJ¥Vr Ho$br nm{hOo. g§KQ>ZoVAZwHy$b dmVmdaU{Z{_©Vr Ho$br nm{hOo.

6. nwadR>mXmam§er K{Zð> g§~§Y : ì`dñWmnZmZo àW_ àm_m{UH$ d gj_ nwadR>mXmam§Mr {ZdS> Ho$brnm{hOo d Z§Va Ë`m§À`m {dH$mgmgmR>r à`ËZ Ho$bm nm{hOo. nwadR>mXmam§er AË §V ghH$m`m©Mo d gbmo»`mMo g§~§YàñWm{nV Ho$ë`mg XO}Xma gmYZgm_J«rMm nwadR>m {Z`{_V, Amdí`H$ Ë`m à_mUmV àmá hmoVmo.

7. J«mhH$m§À`m JaOm : J«mhH$m§À`m Anojm, JaOm d g_mYmZ `mg g_J« JwUdÎmm ì`dñWmnZmV AË §V_hÎdmMo ñWmZ Amho. J«mhH$m§À`m JaOm {dMmamV KoD$Z dñVy§À`m aMZoV, JwUY_m©V, {dVaU d {dH«$`moÎma godoVAZwê$n ~Xb Ho$bo OmVmV.

8. X¡{ZH$ ì`dñWmnZ (Daily Management) : g_J« JwUdÎmm ì`dñWmnZ H$m`©H«$_mV X¡{ZH$ì`dñWmnZ VÎdmMm H$m ©j_nUo Cn`moJ Ho$bm OmVmo. X¡{ZH$ ì`dñWmnZmV amoOÀ`m H$m_mMo {Z`moOZ d {Z §ÌUamoOÀ`m amoO Ho$bo OmVo. VgoM g_ñ`m§{déÕ Ë`mM {Xder Cnm`mË_H$ `moOZm AmIbr OmVo.

9. CËnmXZ ì`dñWmnZ : AMyH$ CËnmXZ ì`dñWmnZ hm `m H$m ©H«$_m§Mm _w»` AmYma Amho. CËnmXZ{Z`moOZ d {Z §ÌU hr H$m } H$m ©j_VoZo Ho$ë`mg gXa H$m ©H«$_mMr AMyH$Vm C§MmdVo.

10. JwUdÎmogmR>r dñVy AmamIS>m : J«mhH$m§À`m Anojm d JaOm§Zwga dñVyMm AmamIS>m {ZpíMV Ho$bmOmVmo. `m A§VJ©V dñVyMr A§VJ©V d ~møaMZm a§J, ê$n, Md, AmamIS>m, Cn`mo{JVm, {Q>H$mD$nUm Aem {d{dYKQ>H$m§Mm g_mdoe hmoVmo.

11. CËnmXZ IM© : CËnmXZ IMm©V ~MV H$aUo ho àË oH$ CÚmoJg§ñWoMo _w»` Ü o AgVo. na§Vw `mH$m ©H«$_m§VJ©V dñVyÀ`m JwUdÎmoer H$moUVrhr VS>OmoS> Z H$aVm CËnmXZ IMm©V ~MV H$aÊ`mMm à`ËZ Ho$bmOmVmo.

12. gdmªer g§~§{YV : ì`dgm`mVrb gd© {d^mJ, Cn{d^mJ, H$m }, {H«$`m, KQ>H$, CnKQ>H$, à{H«$`m,ì`ŠVr, ì`{ŠVg_yh BË`mXtMm `m H$m ©H«$_mV g_mdoe hmoVmo. gdmªÀ`m nyU© `moJXmZm{edm` hm H$m ©H«$_ `eñdrhmoD$ eH$V Zmhr.

13. à{V~§YmË_H$ H$m`m©g _hÎd : g_ñ`m, àíZ, AS>MUr {Z_m©U hmoD$ Z oV åhUyZ à{V~§YmË_H$Cnm``moOZm Ho$br OmVo. `m_wio g_ñ`m§Mr Vrd«Vm H$_r hmoVo.

14. dñVwpñWVr KQ>H$ : g_J« JwUdÎmm ì`dñWmnZmV dñVwpñWVrbm gdm©{YH$ _hÎd {Xbo OmVo. `mMmMAW© ì`{ŠVJV _Vo, gyMZm, {dMma, à{V{H«$`m `m§Zm Xwæ`_ g_Obo OmVo.

g§nyU© JwUdÎmm ì`dñWmnZmMr gmYZo (Tools of TQM) :

1. ~|M_mH$sªJ - Bench Markeing

2. gwYmaUm g§YrMm emoY - Identification of Improvements Opportuniting

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3. H$m ©_mZ _mnZ - Measurement of Performance

4. gdmªMm gh^mJ - Total Participation

5. ~Xbm§Mr A§_b~OmdUr - Implementation of Changes

6. Ü o d CÔoem§Mo g§XoedhZ - Communication of Missions & Aims

7. J«mhH$ H|$ÐñWmZ - Customer Focus

8. ì`dñWmnZmMr dMZ~ÕVm - Management Commitment

9. g_J« JwUdÎmm ì`dñWmnZ H$m ©H«$_m§_Ü o g_Ýd` - Co-ordination of TQM Programme

10. g_ñ`m {ZagZmMr nÕVera à{H«$`m - Systematic Problem Solving

11. gm§p»`H$s` JwU {Z §ÌU - Statistical Quality Control

12. JwUdÎmm _§S>io - Quality Circles

13. dmXir MMm© - Brain Storming

14. H$maH$sX© _mJ© {ZpíMVr - Career Path Map

15. ì yhaMZmË_H$ {Z`moOZ - Strategic Plan

16. gmVË`nyU© {ejU à{H«$`m - Countinuous Leaarning Process

17. _yë`_mnZ à{H«$`m - Evaluation Process.

JwUdÎmm n[ajU (Quality Audit) :

ì`dgm` g§KQ>ZoÀ`m JwUdÎmm nÕVrÀ`m ì`dñWmnZmVrb EH$ _yb yV KQ>H$ åhUOo JwUdÎmm n[ajU hmo .JwUdÎmm nÕVrMr n[aUm_H$maH$Vm dmT>Ê`mgmR>r d _yë`_mnZmgmR>r _m{hVr d AmH$S>odmar nwa{dUo JwUdÎmmn[ajUmV A{^àoV Amho. JwUdÎmm n[ajU ho ì`dñWmnZmMo EH$ Ago gmYZ Amho H$s Á`mV JwUdÎmoer g§~§{YV_yë`_mnZ, nS>VmiUr B. H$m`mªMm g_mdoe hmoVmo.

JwUdÎmm n[ajU åhUOo EH$ Aer nÕVera Am{U ñdV§Ì Aä`mg nÕVr Á`mÀ`m AmYmao Mm§Jë`m H¥$VrAm{U Ë`m§À`m g§b¾ n[aUm_ Ë`mM~amo~a R>adbobr _m§S>Ur Am{U R>adboë`m g§ñWoÀ`m _m§S>UrÀ`m `mo½` dmnamZoCÔoenyVu hmody eH$Vo ho _mÝ` H$aUo.

A Systematic and independent examination to determine whether quality activities and

related results comply with planned arrangements and whether these arrangements and imple-

mented effectively and are suitable to achieves objectivs.

JwUdÎmm n[ajUmMr C{Ôï>o :

1. JwUdÎmm nÕVrMo KQ>H$ {ZX}{eV Amdí`H$Vmer AZwê$n AmhoV H$s ZmhrV ho R>a{dUo. VgoM XwéñVrd gwYmaUogmR>rMr joÌo emoYUo.

2. ~|M_mH©$ R>a{dUo d Ë`mAmYmao nÕVrMr gwYmaUm {dH${gV H$aUo d {VMo _yë`_mnZ.

3. ì`dñWmnZmbm JwUdÎmm nÕVrÀ`m {d{dY KQ>H$m§Mr AZwê$n à^mdrnUm, `mo½`Vo~m~V {ZpíMV nwamdm

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gmXa H$aUo.

4. {d{eï> JwUdÎmm C{Ôï>o gmÜ` hmoÊ`mgmR>r A§_b~OmdUr H$amd`mÀ`m JwUdÎmm nÕVrMm à^mdrnUmR>a{dUo.

5. JwUdÎmm nÕVr_Yrb Xmof, C{Udm emoYUo.

6. JwUdÎmm `moOZm§Mr A§_b~OmdUr H$aUmè`m H$_©Mmè`m§Mr `mo½`Vm d H$m¡eë`m§Mo _yë`_mnZ H$aUo.

7. {d{dY {d^mJm_Yrb gwg§dmX, ghH$m ©d¥Îmr dmT>{dUo.

2. CnH«$_ g§gmYZ {Z`moOZ (Enterprise Resource Planning - ERP) :

CnH«$_ g§gmYZ {Z`moOZ åhUOo CnH«$_ ì`dñWmnZmMr H$m ©j_Vm C§MmdÊ`mgmR>r ì`dñWmnZ g§gmYZm§Mmà^mdr Cn`moJ d g§nyU© ì`dgm`mMo gd©g_mdoeH$ ì`dñWmnZ H$aÊ`mMo EH$ V§Ì d g§H$ënZm Amho. ERP JÇ>m(Package) åhUOo gd©g_mdoeH$ gm°âQ>doAa n°Ho$Og hmo H$s Á`m_Ü o gd© ì`md`m{`Z H$m`mªer g§~§{YVSoftware Packages Mm g_mdoe hmoVmo. àma§{^À`m H$mimV ERP n°Ho$OMm CÔoe {Z_m©U CÚmoJ d Ë`m_Yrb_w»` {dH«$s ì`dñWmnZ, CËnmXZ ì`dñWmnZ, {heo~ boIZ d Am{W©H$ àH$aUo B. H$m`mªMo {Z`moOZ dì`dñWmnZ H$aUo, Agm hmoVm. na§Vw gÚpñWVrV gd© àH$maÀ`m CÚmoJ ì`dgm`m_Ü o d {d{dY àH$maÀ`mH$m`mªMo d {H«$`m§Mo {Z`moOZ H$aÊ`mgmR>r `m g§H$ënZoMm gd©Ì _moR>çm à_mUmV Adb§~ Ho$bm OmVmo.

ERP àUmbrMr à{VH¥$Vr Aer V`ma Ho$br OmVo H$s, Á`m_Ü o ì`dgm`mVrb gd© _wb yV à{H«$`mg_m{dîQ> AgVmV.

ì`dgm`mÀ`m à_wI ì`mdgm{`Z à{H«$`m§Mm ERP Software ho EH$ Amagm / à{V_m AgVo. CƒXOm©À`m J«mhH$ godm, CËnmXH$Vm, IM© H$nmV, _mbgmR>çmMr `mo½` nmVir B. _wb yV C{Ôï>m§À`m nyV©VogmR>rERP VÎdm§Mo ghmæ` KoVbo OmVo. ERP _wio E - H$m°_g© d dmQ>n gmIirÀ`m à^mdr ì`dñWmnZmgmR>r Mm§Jbmnm`m KmVbm OmVmo. ERP ho `moOZm d doimnÌH$ {dH${gV H$aVo. `m_wio `mo½` g§gmYZo, `mo½` doir, {H$_mZ_mo~Xë`mV g§nmXZ H$aVm oVmV. CXm. _Zwî`~i, gmYZ gm_J«r, §Ìgm_J«r, ^m§S>db B.

ERP ~m~V H$mhr MwH$sMo _Vàdmh :

1. ERP åhUOo OmñV H$m_ d nÕVr.

2. ERP _wio AZoH$ H$_©Mmar H$m`©_wŠV hmoD$ eH$VmV.

3. ERP hr nyU©V: ì`dñWmnZmMr O~m~Xmar Amho.

4. ERP \$ŠV ì`dñWmnH$ / {ZU© H$Ë`mªgmR>r Amho.

5. ERP \$ŠV {Z_m©U g§KQ>ZmgmR>r Amho.

6. ERP \$ŠV ERP A§_b~OmdUr g§KmgmR>r Amho.

7. ERP _wio g§KQ>Zm g§W ~ZVo.

8. ERP n°Ho$O gdmªMr H$miOr KoVo.

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9. ERP n°Ho$O àË oH$mg Cn wŠV R>aVo.

10. ERP \$ma I{M©H$ Amho.

11. ERP {edm` g§KQ>Zm `eñdr hmoD$ eH$Vo.

ERP Mr CËH«$m§Vr Evolution of ERP :

H$mi nÕV dU©Z

1960 _mbgmR>m ì`dñWmnZ JwXm_m_Ü o _mb `mo½` nmVirg R>odÊ`mMr ì`md-

d {Z §ÌU (Inventory gm{`Z {H«$`m d _m{hVr V§ÌkmZ `m§Mo EH${ÌH$aU

Management & åhUOo _mbgmR>m ì`dñWmnZ d {Z §ÌU hmo .

Control)

1970 gm_J«r JaO {Z`moOZ CËnmXZ à{H«$`m§Mo doimnÌH$ V`ma H$aÊ`mgmR>r

(Material Require- gm_J«r JaO {Z`moOZ ho Software Application

ment Planning) Mm dmna H$aVo.

1980 {Z_m©U JaO {Z`moOZ CËnmXZmÀ`m à{H«$`m§_Ü o g_Ýd` gmYÊ`mgmR>r

(Manufacturing {Z_m©U JaO {Z`moOZ Software Application Mm

Requirement Planning) dmna H$aVo.

1990 CnH«$_ gmYZ {Z`moOZ ì`dgm`m§VJ©V à{H«$`m§Mr H$m_{Jar C§Mm{dÊ`mgmR>r

(ERP) ERP Multi - Module Application

ERP hr EH$ Computer System (g§JUH$ àUmbr) Amho. ì`dgm` g§KQ>ZoV doJdoJio {d^mJ H$m ©aVAgVmV. Ë`m§Mr H$m }hr doJdoJù`m ñdê$nmMr AgVmV. Aem gd© H$m`m©g§~§YrV _m{hVr, Ë`m§Mr XodmU-KodmU, EH${ÌVnUo EH$mM g§JUmH$m_YyZ hmoV AgVo. `mg ghmæ` H$aUmè`m gd© gmYZm§Zm, doJdoJù`mà{H«$`m§Zm ERP g§M åhUbo OmVo. Á`m_Ü o EH$M Database (EH$_oH$m§er g§~§{YV _m{hVrMm gmR>m) AgVmo.`mM Database À`m gh^mJm_wio doJdoJù`m {d^mJm§Mr _m{hVr, Ë`m§Mo XiUdiU EH$_oH§$er hmoV AgVo.

ERP _Ü o {d{eï> àH$maMo Module (Programme JQ>) g_m{dï> AgVmV.

WmoS>Š`mV, ERP _Ü o EH${ÌVnUo CnH«$_mVrb gd© {d^mJ Am{U Ë`m§Mr H$m ©o hmoV AgVmV. hr gd©H$m } EH$mM g§JUH$ àUmbr_Ü o AgyZ gd© {d^mJm§À`m d¡{eï>çnyU© JaOm `m_wio nyU© hmoVmV.

_mJUr d nwadR>çmMm A§XmO d Ë`mV g_Vmob ERP _wio gmYbm OmVmo. J«mhH$ d nwadR>mXmam§er g§~§{YVAZw_mZ, {Z`moOZ, doimnÌH$ V§Ì `m§Mm CnH«$_ {Zhm` g§M åhUOo ERP hmo . `m{edm` `mA§VJ©V {dH«$s,{dnUZ, à{H$`m, IaoXr, AW©nwadRm, dñVy {dH$mg d _Zwî`~i B. _Ü o g_Ýd` gmYbm OmVmo.

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ERP Mo \$m`Xo Benefits of ERP :

ERP nÕVrMr àñWmnZm Ho$ë`m_wio g§KQ>Zog AZoH$ àË`j, AàË`j bm^ àmá hmoVmV. àË`jbm^m§_Ü o H$m ©j_VoV dmT>, AMyH$ {ZU© à{H«$ ogmR>r _m{hVrMo EH${ÌH$aU, J«mhH$m§Mm ËdarV à{VgmX B.bm^m§Mm g_mdoe hmoVmo. AàË`j \$m`Úm_Ü o H§$nZrMr Mm§Jbr à{V_m, Zmdbm¡{H$H$mV dmT>, J«mhH$ g_mYmZAem AZoH$ \$m`Úm§Mm g_mdoe hmoVmo. ERP nÕVr_wio ì`dgm` g§KQ>Zog AZoH$ Ñî` d AÑî` ñdê$nmMo \$m`Xo{_iVmV.

ERP nÕVrMo \$m`Xo Imbrbà_mUo ñnï> Ho$bo OmVmV.

1. _m{hVrMo EH${ÌH$aU

2. C{Ôï>nyVu doioV KQ>

3. `mo½` doioV AmXoe nyV©Vm

4. H$m ©nyVu doioV KQ>

5. J«mhH$m§Zm nyU© g_mYmZ

6. nwadR>mXmam§À`m H$m_{JarV gwYmaUm

ERP System _Ü o AmXoe nyV©VoMr nÕVr

J«mhH$mH$Sy>Z

AmXoe

JwXm_

{d^mJn¸$m

_mbgmR>m

ZmhrAmho

gm_wJ«r ì`dñWmnZ CËnmXZ {Z`moOZ

CËnmXZ`§Ìgm_J«r

XoI^mb XwéñVr

{~b {Z_[VrAW© {d^mJ{dH«$s d dmQ>n

7. bd{MH$VoV dmT>

8. JwUdÎmm IMm©V KQ>

9. g§gmYZmMm n[anyU© Cn`moJ

10. AMyH$ {díbofU d {Z`moOZ j_Vm

11. _m{hVrÀ`m AMwH$VoV dmT> d {ZU©`j_VoV

dmT>

12. AmYw{ZH$ V§ÌkmZmMm dmna.

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ERP nÕVrÛmao _m{hVrMo g§H$bZ

ERP gm°âQ>doAaMo H$m`m©Ë_H$ _moS>çwbg :

ERP Software A§VJ©V AZoH$ Software _moS>çwbg ApñVËdmV Amho. àË oH$ ERP Soft-

ware Module ho g§KQ>ZoVrb à_wI H$m`m©Ë_H$ H$m`©joÌmMr Z¸$b AgVo. H$mhr gd©gmYmaU _moS>çwbg

Imbrbà_mUo-

1. Am{W©H$ _moS>çyb

2. CËnmXZ _moS>çyb

3. _Zwî`~i _moS>çyb

4. gm_J«r ì`dñWmnZ _moS>çyb

5. CËnmXZ {Z`moOZ _moS>çyb

6. §ÌñWi XoI^mb _moS>çyb

7. IaoXr XoI^mb _moS>çyb

8. {dnUZ XoI^mb _moS>çyb

9. {dH«$s d dmQ>n _moS>çyb.

ERPnÕVr

AW©nwadR>mì yhaMZmË_H$d {H«$`mË_H$ì`dñWmnZ

_mZd g§gmYZ

dmhVyH$ì`dñWmnZ

XoI^mbì`dñWmnZ

{dH«$s d{dVaU

JwUdÎmmì`dñWmnZ

gm_J«rì`dñWmnZ

CËnmXZ

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ERP Mo VmoQ>o :

AmYw{ZH$ wJm_Ü o ERP V§Ì A{Ve` Cn wŠV g_Obo OmV Agbo Var `m V§ÌmMo gwÕm H$mhr VmoQ>o AmhoV.

Vo {dMmamV KoD$Z ho V§Ì ñdrH$mam`Mo H$m Zmhr `m{df`r {ZU© KoVbm OmVmo.

1. I{M©H$.

2. ERP A§_b~OmdUrg XrK© H$mbmdYr.

3. H$_©Mmè`m§_Ü o Vm§{ÌH$ kmZ, H$m¡eë`m§Mm A^md.

4. H$_©Mmè`m§Zm à{ejUmMr JaO.

5. Cƒ ì`dñWmnZmÀ`m nmR>tã`mMr JaO.

6. VÁkm§À`m _XVrMr gVV JaO.

7. {eñVrMr JaO.

8. H$_©Mmè`m§Mm ~Xbmg {damoY.

9. ì`dgm` à{H«$`m§À`m nwZ©A{^`m§{ÌH$sMr JaO.

10. V§ÌkmV ~Xbm§Mr eŠ`Vm.

ªªª

ñnYm©Ë_H$ \$m`Xm

(Competitive advantages)

~mOmanoR>o_Üò AZoH$ ì`dgm`g§ñWm ì`mdgm{`Z H$m`} H$aV AgVmV. `mn¡H$s AZoH$ g§ñWm EH$mMàH$maMo H$m`© H$aV AgVmV. àËòH$ g§ñWoH$S>o Oar gmYZgm_J«r, _Zwî`~i, Vm§{ÌH$ j_Vm OdinmgEH$gmaIr Agbr Var àË oH$ g§ñWobm {_iUmao è Ag_mZ ñdê$nmMo AgVo. EImXr g§ñWm AË wƒ è,gÝ_mZ g§nmXZ H$aVo. `mCbQ> AZoH$ g§ñWm gd©gmYmaU è g§nmXZ H$aVmV. `m {dg§JVr_mJrb _w»` H$maUåhUOo àË oH$ ì`dgm` g§ñWoMr gmYZg§nÎmrMm H$_mb Cn`moJ H$aÊ`mMr j_Vm H$m¡eë` H$_r OmñV AgVo.Or ì`dgm`g§ñWm ñdV:Mr Jm^mgj_Vm AmoiIVo, {dH$grV H$aVo {VMm H$_mb Cn`moJ H$aVo. Aer g§ñWmñnYm©H$m§À`m VwbZoV CÎmw§J è d bm^ g§nmXZ H$aVo. AmOÀ`m OmJ{VH$sH$aUmÀ`m wJmV èñdr hmoÊ`mgmR>r,OmJ{VH$ ñnY}V ñdV:Mo doJionU {gÕ H$aÊ`mgmR>r àË oH$ ì`dñWmnZmZo Amnë`m Jm^m j_Vm A{YH$ gj_H$aÊ`mMm d ñnYm©Ë_H$ bm^ {_i{dÊ`mMo Ü o R>odbo nm{hOo.

ñnYm©Ë_H$ bm^ g§H$ënZm (Concept of Competitive Advantage) :

ñnYm©Ë_H$ bm^ hr ì yhaMZmË_H$ ì`dñWmnZmVrb EH$ _yb yV d _hÎdnyU© g§H$ënZm Amho. ñnYm©Ë_H$bm^ `m g§H$ënZoÀ`m {d{dY {dMmad§VmZr Ho$boë`m ì`m»`m Imbrbà_mUo AmhoV.

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1) "Competitive advantage grows fundamentally out of the value a firm is able take the

form of prices lower than competition for equivalent benefits or the provision of unique benefits

that more than offset a premium price." - Michael Porter.

""EImXr ì`dgm` g§ñWm {VÀ`m J«mhH$m§gmR>r Oo _yë` {Z_m©U H$ê$ eH$Vo Ë`mVyZ _ybV: ñnYm©Ë_H$ bm^{Z_m©U hmoVmo. g_mZ bm^mgmR>r ñnY©H$m§nojm H$_r qH$_V AmH$maUo qH$dm dmT>rd (A{YŠ`) qH$_Vrnojm OmñVAgm_mÝ` \$m`Xo XoÊ`mMr ì`dñWm H$aUo `mn¡H$s EImXoê$n Vmo YmaU H$aVmo.''

2) "Competitive advantage is any feature of a business firm that enables into earn a high

return on investment despite counter pressure from competitors. - Pits and Snow

ñnYm©Ë_H$ bm^ åhUOo EImÚm ì`dgm`mMo Ago H$moUVohr d¡{eï>ç hmo H$s Oo Ë`mg ñnY©H$m§H$Sy>Z àVrX~md Agbm Var Jw§VdUwH$sda Cƒ _mo~Xbm {_idyZ XoVo.''

3) "Competitive advantage is what sets an organization apart, that is its distinctedge. That

distinct edge comes from the organisation core competencies, which might be in the form of

organizational capabities the organization does something that others cannot do or does it better

than others can do it." - Stifan Robins, Merry Colter

""ñnYm©Ë_H$ \$m`Xm hr ì`dgm` g§ñWoMo doJionU Xe©{dUmar ~m~ Amho. Ë`mVyZ ì`dgm`g§ñWm {deofdaMT> Agë`mMo {XgVo. Ago {deof {ZdS>rÀ`m à{H«$ o_wio Mm§Jbo-dmB©Q> loð>Ëd g§ñWobm {VÀ`m Jm^m j_VoVyZàmá hmoV AgVo. BVa g§KQ>Zm§Zm H$aVm Z oUmè`m {deof {H«$`m EImXr g§KQ>Zm H$aVo qH$dm BVam§nojm \$maMm§Jë`m nÕVrZo Ë`m {H«$`m H$aVm oVmV. `m ~m~r_wio ñnYm©Ë_H$ \$m`Xm {dH${gV hmoVmo.

4) "A capability of circumstance that enables a corporation to earn higher than the averatxge

profits in a particular industry" - Stoner, Freeman, Gilbert

{d{eï> CÚmoJjoÌmV EImXr g§ñWm gamgarnojm OmñV Z\$m Á`m j_Vo_wio qH$dm n[apñWVr_wio {_idyeH$Vo Ë`mg ñnYm©Ë_H$ bm^ Ago åhUVmV.

ñnYm©Ë_H$ \$m`ÚmMr d¡{eï>ço (((((Characteristics of Competitive Advantage) :

ñnYm©Ë_H$ \$m`Xm `m g§H$ënZoÀ`m {d{dY {dMmad§Vm§Zr doJdoJù`m ñdê$nmV ì`m»`m Ho$boë`m AmhoV.`m ì`m»`m§À`m AmYmao gnYm©Ë_H$ \$m`ÚmMr d¡{eï>ço Imbrbà_mUo gm§JVm oVmV.

1. ñnYm©Ë_H$ bm^ hr ì`dgm` g§KQ>ZoMr ì yhaMZm AgVo.

2. ì`dgm`g§ñWoÀ`m dñVy d godm ~mOmamVrb BVa ñnY©H$ dñVy d godm§À`m VwbZoV gdm}ËH¥$ð> Agë`mnm{hOoV. J«mhH$m§Mr àW_ ng§Vr g§ñWoÀ`m dñVy d godm§Zm Agmdr.

3. ~mOmanoR>oVrb ñnY}V gdm©V nwT>o åhUOo àW_ H«$_m§H$mg amhÿZ ñnY}Mo gd© bm^ {_i{dUo, ñnYm©Ë_H$bm^ g§H$ënZoV A§V y©V Amho.

4. ñnYm©Ë_H$ bm^ hr {XK©H$mbrZ ì yhaMZm Amho.

5. ñnYm©Ë_H$ \$m`ÚmgmR>r CËnmXZ d {dnUZ `m XmoÝhr {H«$`m AVrCËH¥$ð>nUo nma nmS>Uo Amdí`H$ Amho.

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6. ñnYm©Ë_H$ bm^ ì whaMZoÀ`m ghmæ`mZo g§KQ>ZoZo ~mOmanoR>o_Ü o A{Ve` _hÎdmMo d à^mdr ñWmZg§nmXZ H$aUo Amdí`H$ Amho.

7. ñnYm©Ë_H$ bm^ àmárgmR>r g§KQ>ZoZo g§~§{YV ñnY}Mm EH$ IoimSy> åhUyZ ñdV: doJdmZ Ioi H$ê$ZñnY}da _mV H$amd`mMr AgVo.

8. ñnYm©Ë_H$ bm^ Ioim_Ü o g§ñWoZo ì`dñWmnZmÀ`m gd© {H«$`m ñnYm©Ë_H$ ñdê$nmV nma nmS>ë`mnm{hOoV.

ñnYm©Ë_H$ \$m`ÚmMo _hÎd (Importance of competitive Advantage) :

OmJ{VH$sH$aUmÀ`m à^mdm_wio ~mOmanooR>oVrb ñnYm© {Xdg|{Xdg doJmZo dmT>V Amho. ñnYm© wŠV ~mOmanoR>o_Ü o`eñdr hmoÊ`mgmR>r ì`dgm` g§ñWobm Amnë`m ñnY©H$m§nojm AmJir doJir, Cƒ àVrMr H¥$Vr H$amdr bmJVo.CXm. dñVy/godoMm XOm© `mo½` amIV {VMr qH$_V ñnY©H$m§nojm H$_r amIUo qH$dm ñnY©H$ dñVy/godmnojm AmnbrdñVy/godm AmJir doJir d¡{eï>çnyU© Amho. ho J«mhH$m§Zm nQ>dyZ XoUo. `m_wio ì`dgm` g§ñWoÀ`m CËnmXZm§Zm,godm§Zm J«mhH$m§Mm _moR>m à{VgmX àmá hmoVmo. n`m© mZo Aem g§ñWobm _moR>çm à_mUmV ñnYm©Ë_H$ bm^ àmá hmoVmo.ñnYm©Ë_H$ \$m`Xm {Z_m©U H$aÊ`mMo d {Q>H$dÊ`mMo _hÎd Imbrb _wÔçm§À`m AmYmao {deX H$aVm oVo.

1) IM© dV©Z g_OVo : ñnYm©Ë_H$ bm^mgmR>r IM© ZoV¥Ëd ì whaMZm pñdH$maë`mZ§Va d Ë`mZwgma _yë`gmIir {díbofU Ho$ë`m_wio H$moUH$moUË`m H$m ©ñWimda d {H«$`m Cn{H«$`m_Ü o IM© dmM{dVm oB©b ho g_OVod `mà_mUo `mo½` Ë`m {R>H$mUr IM© dmM{dÊ`mgmR>r à^mdr Cnm``moOZm Ho$ë`mg ì`dgm`g§ñWoMr ì whaMZm`eñdr hmoD$Z {Vbm ñnYm©Ë_H$ bm^ àmá hmoVmo.

2) {d oXZmMm AmYma : J«mhH$m§Zm dñVy qH$dm godoÀ`m qH$_VrÀ`m VwbZoV A{YH$ _yë` àmá hmoVAgob Va Ë`m§Mm _moR>m à{VgmX g§~§{YV ì`dgm` g§ñWobm àmá hmoVmo. J«mhH$m§Zm A{YH$ _yë` H$go {_idyZXoVm oB©b. `m àíZmMo CVa emoYVmZm {d oXrH$aUmMo _mJ© gwMV OmVmV. CXm. dñVyMm a§J, ê$n, Md, A§VJ©V,~møaMZm, XOm© `mn¡H$s H$moUVm AmYma {ZdS>ë`mg J«mhH$m§Zm A{YH$ _yë` àmá hmoB©b ho g_OVo. WmoS>Š`mV,{d oXZmgmR>r AMyH$ AmYma {ZdS>Uo eŠ` hmoVo.

3) ñnYm©Ë_H$ n[apñWVrMo _yë`_mnZ : ñnYm©Ë_H$ n[apñWVrMo _yë`_mnZ H$em nÕVrZo H$amdo dVr AZwHy$b ~ZÊ`mgmR>r H$moUVr {deof H¥$Vr H$aUo Amdí`H$ Amho. `m{df`rMo _mJ©Xe©Z ñnYm©Ë_H$ bm^m_wiohmoVo. CnH«$_m§VJ©V Ho$ë`m OmUmè`m {d{dY {H«$`m§Mo gImob gyú_ {díbofU H$ê$Z H$moUË`m {H«$`m§Mm IM©{H$_mZ amIUo eŠ` Amho d H$moUË`m {H«$`m, dñVy doJio nU {_idyZ Xody eH$VmV. CXm. CËnmXZ, {dnUZ,aMZm, n|Q>tJ B.

4) Vm§{ÌH$ ~Xbm§Mo ì`dñWmnZ : 21 ì`m eVH$m_Ü o dñVw_Yrb Vm§{ÌH$ KQ>H$mbm A{Ve` _hÎdàmá Pmbo Amho. OmJ{VH$ J«mhH$ dñVy_Yrb Vm§{ÌH$ AmYw{ZH$Vog àW_ ng§Vr XoVmV. AmYw{ZH$ Zd{dH$grVV§ÌkmZ dñVy_Ü o A§V ©yV Agmdo Aer Z{dZ {nT>rMr Anojm AgVo. ì`dñWmnZmMo V§ÌkmZ joÌmda gVV bm^R>odyZ H$moUVo Z{dZ V§ÌkmZ g§emo{YV {dH$grV Pmbo Amho, Vo Amnë`m CËnmXZmMr JwUdÎmm dmT>{dÊ`mgmR>r{H$VnV Cn wŠV Amho. Ë`mMr ì`dhm ©Vm d Am wî` {H$VnV Amho VgoM Vm§{ÌH$ ~XbmMo ñnYm©Ë_H$ _hÎd

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{H$Vr Amho. CËnmXZmMo Vm§{ÌH$ KQ>H$mÀ`m AmYmao H$amdo H$m? Aem {d{dY àíZm§Mr CÎmao ñnYm©Ë_H$ bm^mMrì yhaMZm {ZpíMV Ho$ë`mg àmá hmoV OmVmV.

5) n`m© r dñVy§~m~V ì yhaMZm : gÚ:pñWVrV gd©M CnH«$_m§Zm n`m© r H$aUmÀ`m g§H$Q>mMm gm_ZmH$amdm bmJV Amho. H$moUË`mhr dñVy / godobm ~mOmanoR>oV AZoH$ n`m© CnbãY Agë`mZo ~mOmanoR>oVrb ñnYm©{Xdg|{Xdg Vrd« ~ZV Amho. `mMm à{VHy$b n[aUm_ CËnmXZmÀ`m _mJUrda hmoV AgVmo. Aem doir n`m© rH$aUmMo {díbofU H$go H$amdo? n`m© r H$aUmnmgyZ CËnmXZm§Mo g§ajU H$go H$amdo? n`m©H$aUmda H$moUË`m_mJmªZr _mV H$amdr? `m{df`rÀ`m ì yhaMZm AmIÊ`mg ñnYm©Ë_H$ bm^ ì yhaMZm pñdH$maë`mZo _XV hmoVo.

6) ñnY©H$m§À`m {ZpíMVrg ghmæ` : OmJ{VH$sH$aUmÀ`m n[a{ñWVr_wio ~mOmamVrb ñnYm© {Xdg|{XdgdmT>V Amho. `m_wio ñnY©H$m§À`m g§»`oV gVV dmT> hmoV Amho. `mo½` ñnYm© JwUdÎmm dmT>rg d emídV{dH$mgmgmR>r Amdí`H$ AgVo. ñnY}_wio J«mhH$m§Zmhr {ZdS>rMr g§Yr d XO}Xma dñVy§Mr h_r {_iVo. `m_wioCËnmXZm§Zm EH$/XmoZ Mm§Jbo ñnY©H$ AgUo Amdí`H$ AgVmV. Mm§Jë`m ñnY}_wio g§~§{YV CÚmoJjoÌmÀ`m{dH$mgmbm MmbZm {_iVo. ñnY©H$ {ZdS>rÀ`m à{H«$ o_wio Mm§Jbo dmB©Q> ñnY©H$ g_OÊ`mg _XV hmoVo. AemàË oH$ ñnY©H$mer H$go g§~§Y, dV©Z R>odmdo `m{df`r {ZU© KoUo eŠ` hmoVo.

7) g§~§{YV CÚmoJmVrb A§mVag§~§YmMm Cn`moJ d {Z §ÌU : ì`dgm` joÌmVrb AZoH$ CÚmoJ nañnag§~§{YV, nañnam§da Adb§~yZ AgVmV. CXm. dmhZ CÚmoJm§Mm g§~§Y a~a, a§J, bmoI§S>o, nmobmX, H$mM Aem{d{dY CÚmoJm§er oV AgVmo. CÚmoJmVrb Am§Vag§~§YmMo {díbofU Ho$ë`mg H$moUË`m Am§Vag§~§Ym_wio ñnYm©Ë_H$bm^ {_iy eH$Vmo ho g_OVo. Ñí` Am§Vag§~§Y gmYÊ`mgmR>r EH$m KQ>H$mZo Xwgè`m KQ>H$m~amo~a _yë`gmIirVrb{H«$`m dmQy>Z KoUo Amdí`H$ AgVo. WmoS>Š`mV, EH$m CÚmoJmZo Amnë`mH$S>rb gd©loð> {H«$`m§Mo ghmæ` g§~§{YVCÚmoJmg Ho$ë`mg `m CÚmoJmVrb {H«$`m§Mr JwUdÎmm dmT>rg _XV hmoVo.

ñnYm©Ë_H$ \$m`ÚmMo KQ>H$ (((((Elements of Competitive Advantage)

ñnYm©Ë_H$ bm^ (\$m`Xm) hm EH$ àH$maMm Ioi, {H«$S>m AgyZ g§ñWoZo Ë`m~m~V à^mdr ì yhaMZm Ho$brnm{hOo. ñnYm©Ë_H$ bm^ ì yhaMZo_Ü o Imbrb KQ>H$ A§V y©V AmhoV.

1. ñnYm©Ë_H$ JwádmVm© (Competitive Intelligence) : ñnYm©Ë_H$ bm^ {_i{dÊ`mgmR>r g§ñWoH$S>oñnYm©Ë_H$ JwádmVm© Agmì`m bmJVmV. H§$nZrZo ñnY©H$m§À`m g§emoYZ d {dH$mg H$m ©H«$_, {H«$`m, CËnmXZ V§Ì,{dnUZ V§Ì, {dH«$s ì yhaMZm, Om{hamV V§Ì, qH$_V YmoaUo, AmXmZo àmárMo _mJ© B. KQ>H$m~m~V Jmon{Z` _m{hVrd AmH$S>odmar g§H${bV Ho$br nm{hOo. `mgmR>r H§$nZrZo EH$ ñnYm©Ë_H$ JwádmVm© g§K (Competitive Intelli-

gence Team) ñWmnZ Ho$bm nm{hOo. `mg§KmV Hw$eb, AZw dr, à^mdr ì`{ŠV_Îd Agboë`m bmoH$m§Mr {ZdS>Ho$br nm{hOo. `m g§Kmg `mo½` Vo gd© A{YH$ma XoD$Z Cƒ ì`dñWmnZmg H|$ìhmhr oQ>Ê`mMr Ë`m§Zm nadmZJrAgmdr. `m g§KmVrb Jwáhoam§Zr ñnY©H$, _`m©`r g§ñWmVrb darb KQ>H$m§~m~V Jmon{Z` _m{hVr {_idyZ{VÀ`mda g§ñH$aU H$ê$Z Vr Cƒ ì`dñWmnZmbm gmXa H$amd`mMr AgVo. `m Jmon{Z` _m{hVrÀ`m AmYmao Cƒì`dñWmnZ Amnbr _hÎdmMr YmoaUo, `moOZm, ì yhaMZm {ZpíMV H$aV AgVmV. `m {d^mJmÀ`m H$m ©j_VodañnYm©Ë_H$ bm^mMo à_mU Adb§~yZ AgVo.

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2. ñnYm©Ë_H$ ~i (Competitive Strenth) : ñnYm©Ë_H$ JwádmVm©Mm bm^ CR>{dÊ`mgmR>r CnH«$_mH$S>oñnYm©Ë_H$ ~i AgUo Amdí`H$ AgVo. `mgmR>r Om{Udnyd©H$ d H$m ©j_VoMo à`ËZ H$amdo bmJVmV. H§$nZrMo_Zwî`~i ñnYm©Ë_H$ Agbo nm{hOo. `mgmR>r _Zwî`~i âVr d {ZdS>rMo H$m © A{Ve` H$m¡eë`nyd©H$ demóewÕ nÕVrZo nma nmS>mdo bmJVo. `mo½` d nmÌ ì`ŠVtMr {ZdS>, {dMma ñdmV§Í` d A{YH$ma àXmZ, gVVd gImob à{ejU, H$m ©~hþ_mZ, AmYw{ZH$ V§ÌmMr, §ÌmMr {ZdS>, {MÝhm§H$ZmMo X¥T>rH$aU B. _mJmªMm Adb§~H$ê$Z ñnYm©Ë_H$ ~i dmT>{dVm oVo.

3. ñnYm©Ë_H$ _m{hVr (Competitive Information) : ñnYm©Ë_H$ JwádmV}BVH$sM ñnYm©Ë_H$ _m{hVr{_i{dUo _hÎdnyU© AgVo. ì`dgmÀ§VJ©V Ho$ë`m OmUmè`m gd© ì`mdgm{`Z {H«$`m-Cn{H«$`m, ì`dñWmnZ{H«$`m§{df`r gImob, n[anyU©, AMyH$ _m{hVr CnbãY Agbr nm{hOo. `mM~amo~a g§ñWm~mø, KQ>H$m~m~Vg§nyU© d gImob _m{hVr d AmH$S>odmar g§H${bV Ho$br OmVo. ñnYm©Ë_H$ _m{hVr H$er {_idmdr, {VMo{díbofU H$go H$amdo, Ë`mVyZ {ZîH$f© H$go H$mT>mdoV d Ë`m§Mm àË`j Cn`moJ H$gm H$amdm `m{df`r gImob_m{hVr, AZw^d, H$m¡eë` g§~§{YV A{YH$mè`mH$S>o Agmdo. ñnYm©ËH$ _m{hVr hr CnH«$_mMr _hÎdmMrkmZg§nÎmr g_Obr OmVo.

4. ñnYm©Ë_H$ OmoIr_ (Competitive Risk) : ñnYm©Ë_H$ bm^ àmárgmR>r ì`dgm` g§ñWobm ñnYm©Ë_H$OmoIr_ pñdH$mamdr bmJVo. H$moUË`mhr ñnY}À`m IoimV YmoH$m, OmoIr_hr AgVoM. g§ñWoZo Amnë`m j_Vm,~bñWmZo {dH${gV H$ê$Z, A{YH$ OmoIr_ pñdH$maÊ`mMr V`mar Ho$br nm{hOo. OmoIr_rMr Xwgar ~mOy åhUOoZ\$m hmo . åhUOoM OmoI_rMo \$i Z\$m AgVo Va {OWo OmoIr_ Zmhr {VWo Z\$m Aën AgVmo. ñnYm©Ë_H$OmoI_rÀ`m AMyH$ A§XmO, Aä`mg, {díbofU, {ZîH$f© H$mTy>Z {VÀ`m{déÕ à^mdr Cnm``moOZm Ho$ë`mgOmoIr_ g§nyZ {VMo n[adV©Z ñnYm©Ë_H$ bm^mV hmoVo.

5. ñnYm©Ë_H$ ~Xb (Competitive Change) : ñnYm©Ë_H$ bm^ àmárgmR>r ì`dñWmnZmZo gd© {H«$`m_Ü oñnYm©Ë_H$ ~Xb Ho$bm nm{hOo. ñnYm©Ë_H$ ~Xb _w»`V: Imbrb joÌmV Ho$bo OmVmV. CXm. V§ÌkmZ, {dnUZ,dñVy§Mm XOm©, CËnmXZ IM©, _Zwî`~i d ZoV¥Ëd B. CnH«$_m_Ü o ñnYm©Ë_H$ V§ÌkmZ, ñnYm©Ë_H$ {dnUZ,ñnYm©Ë_H$ dñVy XOm©, ñnYm©Ë_H$ CËnmXZ IM©, ñnYm©Ë_H$ _Zwî`~i d ñnYm©Ë_H$ ZoV¥Ëd {Z_m©U Ho$bo nm{hOo.WmoS>Š`mV, g§ñWoVrb gd© KQ>H$, {H«$`m, Cn{H«$`m B. joÌm_Üò ñnYm©Ë_H$Vm AmUbr nm{hOo d Ë`m§MrH$m ©j_Vm, JwUdÎmm dmT>{dÊ`mMm gVV à`ËZ Ho$bm nm{hOo. ñnYm©Ë_H$ ~Xbm_wio ñnY©oda _mV H$aUo dèñdr hmoUo eŠ` hmoVo.

6. ñnYm©Ë_H$ Q>moH$ (Competitive Edge) : OmñVrV OmñV ñnYm©Ë_H$ àmárgmR>r "ñnYm©Ë_H$ Q>moH$'{Z_m©U H$aUo Amdí`H$ Amho. ñnYm©Ë_H$ Q>moH$ àmárgmR>r ì`dñWmnZ Imbrb _mJmªMm Adb§~ H$ê$ eH$Vo.CXm. ñnYm©Ë_H$ g§ñH¥$Vr {Z_m©U H$aUo, kmZ ì`dñWmnZ A§{JH$maUo, gdmªMm ñnYm©Ë_H$ gh^mJ dmT>{dUo,{Z §ÌUmEodOr ghmæ`H$mar gh^mJmMr w{_H$m pñdH$maUo, A{YH$ma àXmZ, {dMma ñdmV§Í` B. ñnYm©Ë_H$ Q>moH$H§$nZrZo gmÜ` Ho$bo VaM H§$nZr ñnY}V AJ«oga amhÿZ ñnYm©Ë_H$ bm^ {_idy eH$Vo.

WmoS>Š`mV, ñnYm©Ë_H$ bm^ àmárgmR>r àË oH$ H§$nZrZo darb ghm KQ>H$ AmË_gmV H$aUo Amdí`H$Amho. ñnYm©Ë_H$ bm^ `m g§H$ënZoMo ñdê$n d ì`már darb KQ>H$mdê$Z ñnï> homVo. ñnYm©Ë_H$ bm^ hr _mohr_,

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Midi ZgyZ Vr gVV MmbUmar à{H«$`m Amho. _mohr_ hr AënH$mbrZ AgVo. Va à{H«$`m hr gVV,{XK©H$mbrZ AgVo. WmoS>Š`mV, ñnYm©Ë_H$ bm^mbm gVV à{H«$ oMo ê$n {Xë`mg ì`dgm` g§ñWm {XK©H$min ªV~mOmanoR>oV AJ« mJr amhÿZ _moR>çm à_mUmV ñnYm©Ë_H$ bm^ {_i{dVo.

_m`Ho$b nmoQ>©a `m§Zr ñnYm©Ë_H$ \$m`Úm§À`m àmárgmR>r Imbrb VrZ ì yhaMZm gwM{dë`m AmhoV.

ñnYm©Ë_H$ bm^

IM© ZoV¥Ëd bú` H|${ÐV {d^oXZ

IM© bú` H|$Ð {d oXZ bú` H|$Ð

1. IM© ZoV¥Ëd (Cost Leadership) :

dñVy qH$dm godoMo CËnmXZ d {dVaU H$aÊ`mgmR>r EImXr g§ñWm à{VZJm_mJo Omo IM© H$aVo VmoñnY©H$m§À`m IMm©nojm H$_r Agob Va {Vbm IM© ZoV¥Ëd H$aVm oVo. `m_Ü o H$_r JwUdÎmoÀ`m dñVy/godm V`maH$ê$Z IM© H$_r H$aUo A{^àoV Zmhr Va dñVy/godoMm XOm© ñnY©H$m§À`m dñVy/godm§BVHo$M amIyZ IM© H$_r H$aUo`mV A{^àoV Amho.

Ooìhm H§$nZrMm ñnYm©Ë_H$ \$m`Xm ñnY©H$m§À`m VwbZoV dñVy/godm§À`m H$_r CËnmXZ IMm©V AgVmo VoìhmË`mg IM© ZoV¥Ëd Ago åhUVmV.

WmoS>Š`mV, dñVy/godm§Mr JwUdÎmm ñnY©H$m§À`m dñVy/godm§BVH$s amIyZ dñVy/godm§Mm EHy$U IM© ñnY©H$m§À`mIM© VwbZoV H$_r amIUo IM© ZoV¥ËdmV A{^àoV Amho.

CËnmXZ/{dVaU IM© H$_r H$aÊ`mMo AZoH$ _mJ© ApñVËdmV AmhoV. CXm. _moR>çm à_mUmV CËnmXZ,AmYw{ZH$ V§Ì, §ÌmMr {ZdS>, AmYw{ZH$ CËnmXZ, {dnUZ nÕVr, AmH«$_H$ {dH«$s ì yhaMZm, Hw$eb _Zwî`~iB. `mn¡H$s `mo½` d ì`dhm © _mJmªMm Adb§~ IM© ZoV¥Ëd H$ê$ BpÀN>Umar H§$nZr H$aVo. `m_wio dñVy§À`m àË oH$ZJm_mJo oUmam IM© H$_r hmoD$ eH$Vmo. ì`dgm`mVrb gd© H$m`mªMr H$m ©j_Vm d JwUdÎmm Cƒ nmVirdaamIë`mg EHy$U IM© H$_r amhVmo. ~mOmanoR>oVrb Jar~ / gm_mÝ` J«mhH$dJ© qH$_Vr~m~V A{YH$ g§doXZerbAgVmo. Aem J«mhH$dJm©bm AmH${f©V H$aÊ`mgmR>r IM© ZoV¥Ëd Cn wŠV R>aVo. CÚmoJmVrb dñVy d godm§À`mqH$_Vr gmYmaUnUo gma»`mM AgVrb Va IM© ZoV¥Ëd H$aUmè`m H§$nZrbm A{YH$ Z\$m {_iVmo. ñnYm© A{YH$Vrd« Pmbr Var Aem H§$nZrH$S>o qH$_V WmoS>r H$_r H$aÊ`mMr bd{MH$Vm amhVo. CXm. JwOamV H$mo-Am°nao{Q>ìh{_ëH$ _mH}$qQ>J \o$S>aoeZ (A_yb CËnmXZ), Q>mQ>m _moQ>g©, aZ~Šgr b°~, [abm`Ýg B§S>ñQ´>rO, ~OmO A°Q>mo B.AJ«JÊ` H§$nÝ`m§Zr IM© ZoV¥Ëd ì yhaMZoÛmao _moR>çm n«_mUmV Z\$m {_i{dbobm {XgVmo.

IM© ZoV¥Ëd g§nmXZ H$aÊ`mMo _mJ© :

1. _moR>çm n«_mUmV ì`dhma d CËnmXZmÛmao.

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2. gd© H$m }, {H«$`mV Cƒ H$m ©j_Vm AmUyZ.

3. H$_©Mmè`m§Zm H$_r doVZ XoD$Z.

4. CËnmXZmMo OmñVrV OmñV à_m{UH$aU H$ê$Z.

5. CËnmXZ, {dnUZ IMm©V KQ> H$aUmao V§ÌkmZ dmnê$Z.

6. H$ƒm_mb, gmYZgm_J«r {H$_mZ qH$_VrV {_idyZ.

7. H$_r qH$_Vrg àmYmÝ` XoUmè`m gamgar J«mhH$m§Mo g_mYmZ H$ê$Z.

8. _mJUrMm AMyH$ A§XmO d CËnmXZj_VoMm _hÎm_ dmna.

9. oXH$aU Wmon{dUo.

IM© ZoV¥Ëd dmnaÊ`mg `mo½` n[apñWVr :

1. dñVyÀ`m qH$_Vrda AmYm[aV ñnYm© _moR>çm n«_mUmV Agob Va.

2. à_m{UH$aU A{YH$ à_mUmV d oXH$aU AgboM Va Vo dadaMo Agob Va.

3. IaoXrXmam§Mr gm¡XmeŠVr _moR>r Agob d qH$_V H$_r H$aÊ`mgmR>r Ë`m§Mm X~md Agob Va.

4. J«mhH$m§Mr dñVy qH$dm CËnmXH$mda EH${Zð>Vm Zgob Va.

5. oXH$aU H$aÊ`mg \$maer g§Yr Zgob Va.

IM© ZoV¥ËdmMo \$m`Xo :

1. dñVy/godoMm EHy$U IM© H$_r Agë`mZo ñnY}nmgyZ g§ajU hmoVo.

2. AmXmZm§À`m (H$ƒm_mb, gmYZgm_J«r B.) qH$_VrV dmT> Pmbr Var Vr ghZ H$aÊ`mMr j_Vm AgVo.

3. A§{V_ dñVy / godm§À`m qH$_Vr H$_r Pmë`m Var ì`dgm`mV {Q>Hy$Z amhUo eŠ` hmoVo.

4. n`m© r dñVy§À`m ñnY}g g_W©nUo Vm|S> XoVm oVo.

5. H$_r IMm©V CËnmXZ d {dVaU H$ê$ Z eH$aUmè`m Z{dZ ñnY©H$mnmgyZ hmoUmè`m ñnY}nmgyZ g§ajUhmoVo.

6. _moR>m J«mhH$dJ© d ~mOmanoR> àmá hmoVo.

IM© ZoV¥ËdmVrb YmoHo$ :

1. IM© H$_r Agë`mZo {_iUmam \$m`Xm {XK©H$mbrZ ZgVmo Va AënH$mbrZ Agy eH$Vmo. ñnY©H$hr IM©H$_r H$aÊ`mMo V§Ì AmË_gmV H$ê$ eH$VmV.

2. \$ŠV IM© H$nmVrda bj H|$ÐrV Ho$ë`mZo J«mhH$ {hVmH$S>o Xwb©j hmoÊ`mMr eŠ`Vm AgVo. dñVyÀ`mJwUdÎmoer VS>OmoS> H$ê$Z qH$_V H$_r H$aUo `mo½` ZgVo.

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3. Amnbo V§ÌkmZ ñnY©H$m§Zr AmË_gmV Ho$ë`mg qH$dm AmYw{ZH$ V§ÌkmZ pñdH$maë`mg IM© ZoV¥Ëdg§nwï>mV oVo.

4. lr_§V J«mhH$dJ© IM© ZoV¥Ëd H$aUmè`m H§$nZrH$S>o Xwb©j H$aVmV.

darb {ddoMZmdê$Z Agm {ZîH$f© {ZKVmo H$s, IM© ZoV¥Ëd ho H$m`m©Ë_H$ à^mdrnUmVyZ {Z_m©U hmoUo dQ>rHy$Z amhUo Ano{jV AgVo. ñnY©H$ ghO Z¸$b H$ê$ eH$Vrb Ago IM© ZoV¥Ëd Agob Va Vo Aën{Odr R>aVo.

2. {d oXZ / oXH$aU (Differentition) :

J«mhH$ Á`mgmR>r OmñV qH$_V XoÊ`g V`ma AmhoV. Aer {deof d¡{eï>ço dñVy/godo_Ü o A§V y©V H$aUoåhUOo {d oXZ ì yhaMZm hmo . dñVy qH$dm godo_Ü o g_m{dï> Ho$boë`m Img AmJù`mdoJù`m d¡{eï>çm§À`mOmoamda ñnYm©Ë_H$ bm^ {_i{dUo åhUOo oXH$aU hmo .

Aer d¡{eï>ço dñVy/godo_Ü o AgmdrV Aer J«mhH$m§Mr Anojm AgVo qH$dm Aem d¡{eï>çm_wio J«mhH$m§Zm_moR>o, {deof g_mYmZ bm^V AgVo d `m OmñVrÀ`m g_mYmZmnmoQ>r J«mhH$ Aem dñVy/godobm OmñV qH$_VXoÊ`mg V`ma AgVmV. EImXr H§$nZr J«mhH$m§Zm Img d¡{eï>ço ~hmb H$aV Agob d ñnY©H$m§Zm Ago H$aUo eŠ`Zgob Va Aer H§$nZr {ZpíMVnUo ñnYm©Ë_H$ \$m`Xm àmá H$aVo.

lr_§V J«mhH$ dJ© oXH$aUmg àmYmÝ` XoVmV. dñVy/godo_Ü o AgUmè`m {deof, Img, AmJù`m doJù`md¡{eï>çm_wio {VMo Cn wŠVVm _yë`, AmH$f©H$Vm, JwUdÎmm, doJionU dmT>V AgVo. dñVy/godonmgyZ hmoUmè`m `mbm^mnmoQ>r J«mhH$ Aem dñVy§Zm OmñV qH$_V XoÊ`mg V`ma AgVmV. Img d¡{eï>ço dñVy_Ü`o g_m{dï>H$aÊ`mgmR>r oUmè`m IMm©nojm dñVyMr qH$_V A{YH$ Agob Va g§ñWobm \$m`Xm hmoVmo. AÝ`Wm `mCbQ>n[apñWVr Agob Va ZwH$gmZ hmoVo.

CXm. {hamohm|S>m H§$nZrZo gd©àW_ Qy> {ìhba JmS>çm§Mo BVa ñnY©H$ H§$nÝ`mÀ`m (~OmO, `m_mhm, gwPyH$s)VwbZoV A{YH$ _m`boOMo oXH$aU H$ê$Z ñnYm©Ë_H$ bm^ _moR>çm à_mUmV {_idbm.

{d oXZ gmÜ` H$aÊ`mMo _mJ© :

1. J«mhH$m§Mr AmdS>, Anojm, BÀN>m d ~XbVr \°$eZ Zwgma dñVy/godo_Ü o `mo½` ~Xb H$ê$Z Ë`m§MoCn`mo{JVm _yë` dmT>{dUo.

2. Cƒ JwUdÎm¡Mr h_r XoUo.

3. _yV© d A_yV© ñdê$nmV J«mhH$m§Zm A{YH$ g_mYmZ XoUo.

4. {d{eï> H§$nZrÀ`m J«mhH$m§Mr Am{W©H$ nV, gm_m{OH$ n«{Vð>m BVa J«mhH$m§À`m VwbZoZo A{YH$ Amho.Aer dmVmdaU {Z{_©Vr H$aUo CXm. ñH$moS>m, hm|S>m, B.M.W., _{g©S>rO ~|P `m H§$nÝ`m§Mr dmhZo dmnaUmao J«mhH$Am{W©H$ d gm_m{OH$ÑîQ>çm à{V{ð>V g_Obo OmVmV.

5. J«mhH$mbm dñVy/godoMo Oo _hÎd dmQ>Vo (_yë`) Vo dñVyÀ`m qH$_Vrnojm A{YH$ Amho. Aer J«mhH$m§À`m_ZmV ^mdZm {Z_m©U H$aUo.

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6. Cƒ JwUdÎmm, {dH«$`moÎma godm, AmYw{ZH$ V§ÌkmZ, Zd{Z{_©Vr, g§ñWoMr nV B. _YyZ oXH$aU {Z_m©UHo$bo OmVo.

7. dñVy/godo_Ü o nyU© doJionU, Agm_mÝ`Vm, AmYw{ZH$Vm AmUUo.

oXH$aU H$aÊ`mg `mo½` n[apñWVr :

1. ~mOmanoR> {dñV¥V AgVo na§Vw ApñVËdmVrb H§$nÝ`m à_m{UV dñVy§Mr {Z{_©Vr H$aVmV.

2. J«mhH$m§À`m JaOm, Anojm, ê$Mr, ng§Vr_Ü o Iyn {d{dYVm AgVo.

3. OmñV qH$_V AmH$maÊ`mg n[apñWVr AZwHy$b AgVo.

4. {MÝhm§H$Zm{df`r EH${Zð>Vm {Z_m©U H$aUo d {Q>H${dUo eŠ` AgVo.

5. {dH«$` dmT> H$aUo eŠ` Agob Va.

oXH$aUmMo bm^ :

1. {d{eð> ~«±S>~m~V J«mhH$m§À`m _ZmV EH${Zð>Vm {Z_m©U hmoVo. `m_wio ñnY}nmgyZ g§ñWoMo g§ajU hmoVo.VgoM J«mhH$ dñVyÀ`m qH$_VdmT>rMr \$maer qMVm H$arV ZmhrV.

2. nwadR>mXmam§Zr gmYZgm_wJ«rÀ`m qH$_VrV dmT> Ho$br Var hr dmT> ghZ H$aÊ`mMr j_Vm g§~§{YVCnH«$_mg àmá hmoVo.

3. Z{dZ ñnY©H$m§nmgyZ g§ajU hmoVo.

4. n`m© r dñVy/godmnmgyZ ñnY}Mm YmoH$m H$_r amhVmo.

5. _moR>çm à_mUmV bm^, ~mOmanoR>oMm {dñVma, J«mhH$ g§» oV dmT>, {dH«$s C{Ôï>nyVu B. bm^ {_iVmV.

oXH$aUmMo YmoHo$ :

1. ñnY©H$m§Zr CËnmXZ JwnrVo, g§~§{YV j_Vm, V§ÌkmZ AmË_gmV Ho$ë`mg dñVy/god|Mo doJionU,ImgnUm g§nwï>mV oVmo. Ago oXH$aU H§$nZrbm {XK©H$mb \$m`Xoera R>aV Zmhr.

2. dadaMo, gm_mÝ` oXH$aU Aën{Odr R>aVo.

3. \$ma A{YH$ dñVyMo _yë`, doJionU nQ>dyZ XoÊ`mgmR>r à^mdr OmhramV V§ÌmMm Adb§~ H$amdmbmJVmo. `m_wio Om{hamV IM© dmT>Vmo.

5. Ooìhm AZoH$ H§$nÝ`m g_mZ {d oXZ S>mdnoM dmnê$ bmJmV. Voìhm {d oXZmMm AmYma hiyhiy H$_rhmoV AgVmo d eodQ>r Zï> hmoVmo.

6. {d oXZ IM© A{YH$ Agob d OmñV qH$_V AmH$maUr_wio hmoUmam bm^ H$_r Agob Va {d oXZì`dhm © R>aV Zmhr.

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dñVw_Yrb _yV© ñdê$nmVrb d¡{eï>çm§Mo AZwH$aU H$aUo ñnY©H$m§Zm eŠ` AgVo. na§Vw {d{eð> CnH«$_mdarb{dídmg EH${Zð>Vm Aer A_yV© d¡{eï>ço {dH$grV Ho$ë`mg Ë`mMo AZwH$aU H$aUo ñnY©H$m§Zm eŠ` ZgVo. `m_wio{d oXZ ì yhaMZm èñdr hmoÊ`mg d {XK©H$mi bm^Xm`H$ R>aÊ`mg ghmæ` hmoVo.

3. bú`H|${ÐV ì yhaMZm (Focused strategy) :

bjH|$[ÐV ì yhaMZm åhUOo ~mOmanoR>oÀ`m {d{eï> ^mJmda bj H|${ÐV H$aUo qH$dm à`ËZ EH$dQ>Uo hmo .Vm§{ÌH$ n[a^mfoV ~mOmamVrb {d{eï> mJmbm H$moZmS>m (Nice) Ago åhUVmV. J«mhH$m§Mr {d{eï> KQ>H$m§À`mAmYmaodJ©dmar Ho$br OmVo qH$dm Ë`m§Mo g_yh V`ma Ho$bo OmVmV `mg ~mOmanoR>oMo I§S>H$aU (Segmentation) åhUVmV.Aem {d{eï> I§S>mda IM© ZoV¥Ëd qH$dm oXH$aU H$aUo åhUOo bú`H|${ÐV ì yhaMZm Adb§~Uo hmo .

~mOmanoR>oMo ^mJ, I§S> nmS>Ê`mgmR>r {d{eï> AmYma KoVbo OmVmV. CXm. d`mZwgma, qbJôXmZwgma,CËnÞmZwgma, ì`dgm`mZwgma J«mhH$m§Mo JQ> nmS>Uo. ^m¡Jmo{bH$ KQ>H$mÀ`m AmYmao nyd©, npíM_, X{jU, CÎma{d^mJ, eha d J«m_rU {d^mJ B.

bú`H|${ÐV ì yhaMZm H$er gmÜ` hmoVo ? :

IM© ZoV¥Ëd qH$dm oXH$aU _moR>çm à_mUmV H$aUmè`m g§ñWoH$Sy>Z ~mOmanoR>oVrb {d{eï> H$moZmS>o (N>moQ>oN>moQ>o ^mJ, {d^mJ) Xwb©{jV amhVmV qH$dm Ë`m§À`mH$S>o \$mago, Om{Udnyd©H$ bj {Xbo OmV Zmhr. Aem \$Q>r(Gaps) ~mOmamV VemM amhÿZ OmVmV. na§Vw ho MwH$sMo Amho. ~mOmamVrb àË oH$ H$moZmS>çmH$S>o {d{eof bj XoUoAmdí`H$ Amho. CXm. _moQ>magm`H$bgmR>r ñnoAa nmQ>©g², Q>mà CËnmXZ H$aUmè`m H§$nZrZo ñHw$Q>a, _monoS>ogmR>rbmJUmè`m ñnoAa nmQ>©, Q>màÀ`m CËnmXZmda bj H|$ÐrV Ho$bo nm{hOo. AÝ`Wm hr ì`dgm`g§Yr Xygar EImXrñnY©H$ H§$nZr CMbÊ`mMr eŠ`Vm AgVo. lr_§V, Am{W©H$, gm_m{OH$Ñï>çm à{Vð>rV J«mhH$ dJ© Ë`m§Zm{_iUmè`m Img godogmR>r, dmJUwH$sgmR>r OmXm n¡go _moOÊ`mg V`ma AgVmV. `mCbQ>, ~mOmamV AgmhrJ«mhH$dJ© AgVmo H$s Omo dñVy§Mr JwUdÎmm, Img d¡{eï>ço, Img godm `mnojm dñVy§À`m qH$_Vrbm àmYmÝ` XoVmo.CXm. Jar~, gm_mÝ` J«mhH$dJ© H$_r qH$_Vrg AJ«H«$_ XoVmV.

bú`H|${ÐV ì yhaMZm H$moUË`m n[apñWVrV `mo½` R>aVo ? :

1. ~mOmanoR>oMm {d{eï> ^mJ / I§S> (segment) d¡{eï>çnyU©, AZÝ` ñdê$nmMm AgVmo. Aem ^mJmda{deof bj XoÊ`mMr Amdí`H$Vm AgVo.

2. ~mOmanoR>oV I§S> BVH$m _moR>m Agmdm H$s, {VWo {deof godm {Xë`mg bm^ {_iy eHo$b.

3. CÚmoJjoÌmVrb _moR>çm H§$nÝ`m§Zm `m bhmZ I§S>mda bj Ho§$ÐrV H$aÊ`mg doi, ag ZgVmo.

4. ~mOmamVrb `m {deof I§S>mV ^{dî`mV dmT> hmoÊ`mMr eŠ`Vm Agmdr.

5. hr ì yhaMZm pñdH$maUmè`m H§$nZrH$S>o {d{eï> ^mJmH$S>o {deof godm XoÊ`mMo H$m¡eë`, j_Vm Agmdr.

6. J«mhH$ g§~§Y d dñVw{Zð>m `m KQ>H$m§À`m Omoamda bú`H|$ÐrV H§$nZr ñnY©H$m§nmgyZ Amnbo g§ajU H$ê$eH$Vo.

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bú`H|${ÐV ì yhaMZoMo \$m`Xo :

1. ñnY}nmgyZ g§ajU àmá hmoVo.

2. _`m©{XV {d{eï> ^mJmbm {deof godm {Xë`m_wio n`m© r dñVy§À`m ñnY}nmgyZ g§ajU hmoVo.

3. Z{dZ ñnY©H$mnmgyZ g§ñWoMo g§ajU hmoVo.

4. J«mhH$m§À`m g§ñWm dñVy {Zð>o_wio WmoS>çm qH$_VdmT>r_wio {dH«$s à_mUmda à{VHy$b n[aUm_ hmoV ZmhrV.

5. bú`Ho§${ÐV g§ñWoÀ`m {deofrH$aUm_wio J«mhH$ n`m© r dñVyH$S>o AmH${f©V hmoÊ`mMr eŠ`Vm ZgVo.

6. à~i J«mhH$ BVa ñnY©H$ H§$nÝ`mH$S>o OmV ZmhrV. H$maU Aem H§$nÝ`m J«mhH$m§À`m JaOm ^mJ{dÊ`mgCËgwH$ ZgVmV.

bú`H|${ÐV ì yhaMZoMo YmoHo$ :

1. `m ì`yhaMZogmR>r {deof j_Vm d àm{dÊ`mMr JaO AgVo d ho àm{dÊ` {_i{dUo AdKS> d{XK©H$mbrZ à{H«$`m AgVo.

2. ~mOmanoR>oVrb BVa ^mJmH$S>o diÊ`mMr bd{MH$Vm H$_r amhVo.

3. ~mOmanoR>oMm I§S> AënH$mbrZ Agob Va H§$nZrMo Am{W©H$ ZwH$gmZ hmoVo.

4. _moR>çm ñnY©H$ H§$nÝ`m ^{dî`mV ~mOmamVrb {d{eï> I§S>mda bú` H|$ÐrV H$aÊ`mMr eŠ`Vm AgyeH$Vo.

5. bú`H|$ÐrV H§$nZrMo CËnmXZmMo d {dH«$sMo à_mU bhmZ Agob Va IM© OmñV oVmo.

_m`Ho$b nmoQ>©a `m§Zr ñnYm©Ë_H$ bm^ {_i{dÊ`mÀ`m IM© ZoV¥Ëd, {d oXZ d bú`H|$Ð `m VrZ ì yhaMZmgm§{JVë`m AmhoV. `m àË`oH$ ì`yhaMZoMo \$m`Xo-VmoQ>o gmnoj d bd{MH$ AmhoV. ~mOmamVrb ~XbË`mn[apñWVrMm A§XmO KoD$Z `mo½` ì yhaMZm {ZdS>Uo `mo½` R>aVo. IM© ZoV¥Ëd d {d oXZ `m ì yhaMZm g§nyU©CÚmoJmgmR>r dmnaVm oVmV. na§Vw bú`H|$Ð ì yhaMZm ~mOmanoR>oÀ`m {d{eï> ^mJmgmR>r dmnaVm oVo. `m{R>H$mUrì`dgm`g§ñWm bhmZ ~mOmanoR> I§S>mg EH$Va IM© H$_r H$ê$Z qH$dm {deof d¡{eï>ço dñVy_Ü o g_m{dï> H$ê$ZH$m © H$aV AgVo. WmoS>Š`mV, IM© ZoV¥Ëd d oXH$aU `m§Mr ñnYm©Ë_H$ ì`már _moR>r Amho. Va bú`H|$ÐrVì yhaMZoMr ì`már _`m©{XV Amho.

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gm_J«r ñdrH¥$Vr Am{U {ZJ©_Z(Receipt and Issue of Material)

CÚmoJY§Úm_Ü o gm_J«r ñdrH¥$Vr Am{U {ZJ©_Z `mbm \$ma _hÎd Amho. gm_J«rÀ`m XodmUKodmUr_wioMCÚmoJY§ÚmMo H$m © gwairVnUo MmbVo. CÚmoJY§Úm_Ü o qH$dm CËnmXZ CÚmoJm_Ü o O|ìhm gd© àH$maÀ`m gm_J«rMrAm¡Úmo{JH$ H$m`m©gmR>r (Job) JaO AgVo Voìhm Vr gm_J«r doioda CnbãY H$ê$Z KoUo _hÎdmMo Amho.^m§S>manmbbm gm_J«rMr JaO {H$Vr Amho, {H$Vr _mb {e„H$ Amho ho nmhÊ`mgmR>r gm_J«rMr nmVir nhmdrbmJVo. hr _mbgmR>m nmVir Imbrbà_mUo AgVo.

1. Ý yZV_ _mbgmR>m nmVir (Minimum Level)

2. _hÎm_ _mbgmR>m nmVir (Maximum Level)

3. nwZamXoe _mbgmR>m nmVir (Re-order Level)

4. YmoH$mXm`H$ nmVir (Dauger Level)

5. nwZ_m©JUr gmR>m (Am{W©H$ _mJUr gmR>m)

_mbgmbm nmVir R>a{dÊ`mMr C{Ôï>ço :

(A) ^m§S>manmbbm _mbgmR>m nmVir nm{hë`mZo {H$Vr _mb {e„H$ Amho d {H$Vr _mbmMr _mJUrH$amd`mMr ho R>a{dVm oVo.

(~) \$ma OmXm _mbgmR>m amhÿ Z o qH$dm \$ma H$_r nU _mbmMm gmR>m amhÿ Z o mMr H$miOr KodyZ CËnmXZ{d^mJmg nwaogm hmoB©b BVH$m gmR>m H$aVm oVmo.

_mbgmR>m nmVirMo doJdoJio àH$ma Am{U Ë`mMr _m{hVr nwT>rbà_mUo KoVm oB©b.

1. Ý yZV_ _mbgmR>m nmVir (Minimum Level) : CËnmXZ à{H«$`m H$aVmZm Ë`m_Ü o I§S> nSy> Z oåhUyZ R>am{dH$ BVŠ`m H$ƒm _mbmMm gmR>m H$amdm bmJVmo. `mgmR>r dñVygmR>çmMr EH$ R>am{dH$ nmVir{ZpíMV H$amdr bmJVo. {Vbm Ý yZV_ dñVygmR>m nmVir Ago åhUVmV. `mbm {H$_mZ dñVygmR>m nmVir AgoXoIrb åhUVmV. `m nmVirnojm _mbgmR>m H$_r hmoUma Zmhr `mMr XjVm ¿`mdr bmJVo.

Ý yZV_ gmR>m nmVir AmoiIÊ`mgmR>r Imbrb KQ>H$ bjmV ¿`mdo bmJVmV.

(i) dñVy dmnamMm gamgar Xa.

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(ii) ZdrZ _mb {_iÊ`mgmR>r gamgar {H$Vr doi bmJob.

(`mbmM nwZamXoe H$mbmdYr d dñVy nwadR>çmMr doi AgoXoIrb åhUVmV.)

gyÌ -

Minimum Stock = Re-order level - Average consumption during normal delivery time.

2. _hÎm_ _mbgmR>m nmVir (Maximum Stock Level) : JmoXm_m_Ü o dñVyMm OmñVrV OmñV {H$VrgmR>m H$aVm `oB©b `mMo à_mU R>a{dUo åhUOo _hÎm_ dñVygmR>m nmVir hmo`. _hÎm_ dñVygmR>m hr EH$dñVygmR>çmMr _`m©Xm doi hmo . `m _`m©Xonojm A{YH$ dñVygmR>m H$aVm H$m_m Z o. _hÎm_ dñVygmR>çm_wio^m§S>db AS>Hy$Z amhmVo, gmR>dUyH$ IMm©V dmT> hmoVo `mMm {dMma Ho$bm nm{hOo. AWm©V Imbrb n[apñWVr_wio_hÎm_ dñVwgmR>m H$amdm bmJVmo.

(i) ^{dî`mV H$ÀÀ`m _mbmMr Vrd« Q>§MmB© ^mgUma Agob Va.

(ii) H$ÀÀ`m _mbmÀ`m qH$_VrV ^a_gmR> dmT> hmoÊ`mMr eŠ`Vm Agob Va.

(iii) ^{dî`mV CËnmXZmV I§S> nSy> Z o Ago dmQ>V Agob Va.

(iv) J«mhH$m§Zm dñVyMr H$_VaVm ^mgy Z o.

_hÎm_ dñVygmR>m nmVir {ZpíMV H$aUmao KQ>H$ :

(A) dñVygmR>çmMm dmna Am{U dmnamMr JVr

(~) ^m§S>dbmMr CnbãYVm

(H$) qH$_VrV hmoUmao MT>CVma

(S>) _mb Iam~ hmoÊ`mMr eŠ`Vm

(B) _mb {_iÊ`mg bmJUmam doi

(B©) gmR>dUyH$sMr j_Vm d gmo .

_hÎm_ dñVygmR>m nmVirnojm A{YH$ _mbmMr gmR>dUyH$ Z Ho$ë`mZo hmoUmao \$m`Xo -

(A) ^m§S>db H$_r Jw§VyZ amhVo.

(~) gmR>dUyH$ IMm©V KQ> hmoVo.

(H$) Mmoar, _mbmMr JiVr, VyQ> \y$Q> B. Mo n«_mU H$_r hmoVo.

gyÌ -

Minimum Stock = Re-order level + Re-ordering quantity - (minimum consumption x minimum

delivery time)

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3. nwZamXoe nmVir / q~Xy (Re-order Level / Point) : _mbgmR>m Ý yZV_ nmVirbm nmohmoMÊ`mnyduZdrZ _mbgmR>m IaoXrgmR>r AmXoe Úmdm bmJVmo. Á`m nmVirbm ZdrZ _mbgmR>m IaoXrMo AmXoe {Xbo OmVmV{Vbm nwZamXoe nmVir/q~Xy åhQ>bo OmVo.

nwZamXoe nmVir {ZpíMV H$aUmao KQ>H$ -

(A) AmXoe {Xë`mZ§Va _mb {_iÊ`mg {H$Vr doi bmJob d Ë`mXaå`mZ CËnmXZmgmR>r bmJUmam _mb

(~) Ý yZV_ AmXoe n[a_mU

(H$) Ý yZV_ gmR>m nmVir

(S>) _mbmMr A{YH$m{YH$ {H$Vr JaO Amho

(B) AmXoe àmárg AZno{jV H$maUm_wio {H$Vr doi bmJob B.

H$moUË`mhr CÚmoJmbm _mbgmR>çmMr Ý yZV_ nmVir amIUo Amdí`H$ AgVo. _hÎm_ dñVygmR>m nmVird Ý yZV_ dñVygmR>m nmVir `mÀ`m _Yrb nmVir åhUOo nwZamXoe nmVir Ago åhUVm oB©b.

gyÌ -

(A) Re-ordering level = Maximum Consumption x Maximum delivery

(~) Re-ordering level = Minimum Stock + Average Consumption during normal delivery

time.

4. dñVygmR>m YmoH$m nmVir (Danger level) : Ý yZV_ nmVirnojm Imbr Agboë`m _mbgmR>mnmVirg YmoH$m nmVir Ago g§~moYbo OmVo. H$moUVrhr CÚmoJg§ñWm Amnë`m _mbgmR>çmMr Ý yZV_ nmVirJmR>ë`mZ§Va Vm~S>Vmo~ ZdrZ IaoXrMo AmXoe XoV AgVo. na§Vw H$mhr doim Am{W©H$ AS>MUr_wio qH$dm _mbmMmAmXoe XoD$Z XoIrb _mb doioV àmá Z Pmë`mZo dñVygmR>m nmVir YmoH$m nmVirn ªV nmohmoMVo. dñVygmR>m YmoH$mnmVirn ªV Joë`mZ§Va CÚmoJg§ñWobm Vm~S>Vmo~ JVrZo hmbMmb H$ê$Z ZdrZ IaoXr H$amdr bmJVo AÝ`WmCÚmoJg§ñWoVrb CËnmXZmMm doJ H$_r hmoVmo. Ë`mMm n[aUm_ ~è`mMdoim CËnmXZ ~§X H$aÊ`mda hmoVmo. hrn[apñWVr oD$ Z o `mgmR>r wÕnmVirda IaoXr H$aUo Amdí`H$ Amho Am{U {deof åhUOo dñVygmR>m YmoH$mnmVirÀ`m Imbr OmUma Zmhr `mMr nwaonya XjVm ¿`mdr bmJVo.

gyÌ -

Danger Level = Average rate of consumption x Emergency supply time.

5. gamgar dñVygmR>m nmVir (Average stock level) : CÚmoJg§ñWobm AMyH$ Ý yZV_ AmXoe n[a_mUd AMyH$ dñVygmR>m nmVù`m {ZpíMV H$aÊ`m_Ü o H$mhr AS>MUr oV AgVrb Va Aemdoir ~è`mM g§ñWmgamgar dñVygmR>m nmVir {ZpíMV H$aVmV.

gyÌ -

Average Stock level = Minimum stock level x 1/2 Re-order Quantity

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6. Ý yZV_ AmXoe n[a_mU (Economic order Quantity) : H$moUË`mhr CÚmoJg§ñWobm Amnë`mCÚmoJmVrb CËnmXZ à{H«$`m AI§{S>V amhmdr Ago dmQ>V AgVo. H$maU IaoXr AmXoe à_mU AmXe© Agob Va{ZpíMVM g§ñWobm \$m`Xm hmoVmo. nU IaoXr à_mU OmñV Agob Va g§ñWobm IM© A{YH$ H$amdm bmJVmo. Ë`mMmn[aUm_ IM© dmT>Uo, hmVmiUr IM©, _mb Iam~r_wio ZwH$gmZ, g§J«hZ IM© dmT>Uo B. da hmoVmo. `mCbQ> IaoXrMoà_mU H$_r Agob Va AmXoe IM© dmT>Vmo. CXm. {Z{dXm _mJUr IM©, XyaÜdZr IM©, Q>nmb IM©, àdmg IM©B.

_mbgmR>m IaoXrMo AmXe© à_mU R>a{dÊ`mgmR>r Imbrb XmoZ KQ>H$ {dMmamV ¿`mdo bmJVmV.

(A) _mb dmhUo / gm§ miUo IM© (Cost of carrying stock)

(~) _mb àmár / AmXoe IM© (Cost of acquisition / ordering)

Ý yZV_ AmXoe n[a_mU åhUOo IaoXrMo Ago à_mU H$r Á`m à_mUmg _mb dmhUo d _mb àmár `m§Mo IM©g_mZ AgVmV. àË oH$ CÚmoJg§ñWoZo Ago Ý yZV_ AmXoe n[a_mU {ZpíMV/ R>admdo bmJVo. H$maU Ago Ho$ë`mZo_mbmÀ`m gmR>çmV {dZmH$maU ^m§S>db Jw§VyZ amhmV Zmhr Am{U Xwgao åhUOo CËnmXZ H$m`m©V I§S> nS>V Zmhr.

gyÌ - Ý yZV_ AmXoe n[a_mU = SAI

2

S = AmXoe XoÊ`mMm IM©

A = df© amV bmJUmè`m _mbmMr n¡emVrb qH$_V

I = dñVygmR>m _yë`mer dñVygmR>m R>odÊ`mÀ`m IMm©Mr eoH$S>odmar.

_mbgmR>çmMo dmQ>n (Issue of Material)

_mbgmR>çmMo dmQ>n H$aÊ`mMr AmXe© H$m ©nÕVr {dH${gV H$aÊ`mgmR>r Imbrb _wÔo {dMmamV ¿`mdobmJVmV.

1. _mbgmR>m Aem nÕVrZo R>odmdm H$s Ë`mMo dmQ>n ËdarV H$aVm oD$ eHo$b.

2. MwH$sÀ`m nÕVrZo _mbmMo dmQ>n hmoD$ Z o åhUyZ _mbgmR>çmMo `mo½` Vo dJuH$aU H$aUo Amdí`H$Amho.

3. `mo½` Ë`m A{YH$mè`mÀ`m nadmZJrZoM dmQ>n H$amdo.

CXm. _mbmMo {d{eï> Aem A{YH$mè`mMo ghrZwgma Ambobo _mJUrnÌ.

4. Or ì`ŠVr _mb KoD$Z OmÊ`mgmR>r oVo {VMr `mo½` Vr AmoiI nQ>dyZ KoD$ZM _mb Úmdm.

5. _mbmMo dmQ>n H$aVmZm Vo H$_rV H$_r doioV d bdH$a ìhmdo AÝ`Wm CËnmXZ H$m © ~§X nS>Ê`mMr^rVr AgVo.

39

6. _mbmMo dmQ>n Ho$ë`mZ§Va Vm~S>Vmo~ Ë`mMr {~ZH$mS>© qH$dm _mbgmR>m {H$Xu_Ü o Zm|X H$amdr.

7. dmQ>n Ho$boë`m _mbmMr _mbgmR>m {d^mJmZo qH$_Vrgh _mbgmR>m a{OñQ>a_Ü o Zm|X H$amdr ho Zm|XrMoH$m_ _mbgmR>m H$aUmè`m ì`{ŠVH$S>o gmonyd Z o.

8. A{YH$ma Zgboë`m ì`{ŠVbm _mbmÀ`m gmR>çm_Ü o hñVjon H$aÊ`mg nadmZJr H§$nZrZo XoD$ Z o.

_mbgmR>m Zm|XUr (Stok Records) : _mbgmR>m Zm|XUr Imbrb VrZ àH$mamZo Ho$br OmVo.

1. {~Z H$mS>©

2. ñH§$Y H$sX©

3. _mbgmR>m IVmdUr.

1. {~Z H$mS>© (Bin Card) : {~Z H$mS>© Ago {R>H$mU, a°H$ qH$dm H$nmQ> hmo H$s {OWo _mb/ gm_J«rMmgmR>m Ho$bm OmVmo. àË oH$ {~Zbm ñdV§Ì Ago H$mS>© AgVo. `mMm Cn`moJ {~Z_Ü o _mbmMm {H$Vr gmR>m Amhoho nmhÊ`mgmR>r hmoVmo. `mbm gmR>m H$mS>© Agohr åhQ>bo OmVo. `m H$mS>©_Ü o _mbmMm Vnerb, H$moS> Z§~a, {~ZZ§~a, gmR>çmMr {H$_mZ nmVir, H$_mb nmVir, nwZamXoe q~Xy d AmXoe g§»`m `m§Mr _m{hVr AgVo.{~ZH$mS©_Ü o aH$mZo nmS>bo OmVmV. `m aH$mÝ`m§_Ü o _mbmMr ñdrH¥$Vr, _mb ñdrH$maboMr Zm|X, H«$_m§H$, _mb{Xbm, _mb _mJUr Z§~a, {e„H$ _mb, eoam EdT>çm _m{hVrMo aH$mZo AgVmV. H$mhr doim Á`mXmMo aH$mZo{Z_m©U Ho$bo OmVmV Am{U Ë`m_Ü o H$mhr {d{eï> H$m_mgmR>r "amIrd _mb' d "AmXoemà_mUo _mb' Ago aH$mZoKmVbo OmVmV. {~Z_Ü o _mb R>odë`mMr Vm~S>Vmo~ Zm|X Ho$br OmVo hr Zm|X {~Z H$mS>© _Ü o _mbmMr ñdrH¥$Vr(Receipt) `m aH$mÝ`mV Ho$br OmVo. `mbmM Zm§do (Debit) {~Z H$mS>© åhUVmV. gd© {Xboë`m / nmR>{dboë`m_mbmMr Zm|X _mb {Xbm (Issue) `m aH$mÝ`mV Ho$br OmVo. `mbmM O_m (Credit) {~ZH$mS>© åhUVmV.{~ZH$mS>©_Ü o _mbmMr AmdH$ d OmdH$ `mMr Zm|X d¡ {ŠVH$nUo (Personally) Ho$br OmVo. àË oH$ w{ZQ>MrZm|Xhr Ho$br OmVo _mÌ qH$_VrMm / XamMm Vnerb `m_Ü`o {bhrbm OmV Zmhr. _mbmMm {e„H$ gmR>mH$moUË`mhr jUr g_OÊ`mgmR>r _mbmMr Zm|X, _mb {e„H$ aH$mÝ`m_Ü o Ho$br OmVo. åhUyZM {~Z H$mS>© hr{d{eï> Aer OmJm / {R>H$mU hmo H$s Á`m nÕVrÛmao AmnUmg _mbmMr H$m`_ñdê$nr Zm|X nhmd`mg {_iVo.Oa _mbmMr ñdrH¥$Vr Am{U {ZJ©_Z Am{U {e„H$ gmR>m m_Ü o V\$mdV Agë`mMo {XgyZ Amë`mg {~ZH$mS>©_YrbgÜ`mMm gmR>m d IamoIarMm (actual) gmR>m `mMr _moOXmX Ho$br OmVo Am{U IamoIarÀ`m gmR>çmà_mUo{~ZH$mS>©_Ü o _mbmMr OwidUr (adjustment) Ho$br OmVo.

{~Z H$mS>©Mm hoVy :

(A) {~Z H$mS>© _mbmMo dhZ {H$Vr Pmbo Amho Am{U IamoIa (actual) {H$Vr _mb {e„H$ Amho ho Xe©{dVo.

(~) {~ZH$mS>©_wio A§VJ©V Z\$m-VmoQ>m nÌH$ V`ma H$aUo Am{U Vmio~§X V`ma H$aUo gmono OmVo. `mgmR>r_mb àË`j _moOÊ`mMr JaO ^mgV Zmhr.

(H$) {~ZH$mS©_wio {Z`{_V _mbmMr `mXr H$aUo gwc^ hmoVo.

40

{~Z H$mS>©Mm Z_yZm

gm_J«r / _mb : ......................... {~Z Z§~a : .........................

H$moS> Z§. : ......................... _hÎm_ nmVir : .........................

Eg. Eb. \$mo{bAmo : ......................... Ý`yZV_ nmVir : .........................

AmXoe nmVir : .........................

{XZm§H$_mbmMr ñdrH¥$Vr _mbmMo {ZJ©_Z {e„H$ _mb

eoamMbZ Z§. {H$.J«°. _mJUr {H$.J«°. {H$.J«°.

{~Z H$mS>©Mo \$m`Xo :

1. {~Z H$mS>© _mbgmR>m {Z §ÌUmMo g§nyU© MH«$ (cycle) XmI{dVo.

2. {~Z H$mS>© _mbmMm g§nyU© Vnerb `m_Ü o _mb AmXoe, amIrd _mb, AmXoemà_mUo _mbmMo {ZJ©_ZAm{U _mbmMm {e„H$ gmR>m `m gd© ~m~r XmI{dVo.

3. _mbmMm VwQ>dS>m hmoD$ Z o `mgmR>r {~Z H$mS>© Vem àH$maMr VaVyX H$aVo. Ë`m_wio ^{dî`mV H$moUVmhrAS>Wim oV Zmhr.

4. EH$Xm _mbmMr _mJUr Amë`mZ§Va Vmo Vm~S>Vmo~ XoD$Z Ver Zm|X Ho$br OmV Agë`mZo {ÛéŠVrhmoÊ`mMm g§ d Q>iVmo.

5. {e„H$ Agbobm _mb H$_r hmoV Agë`mg doioV ZdrZ _mbmMr _mJUr / IaoXr H$aVm oVo qH$dmAmXoe XoVm oVmo.

_mbgmR>m IVmdUr (Store Ledger) :

_mb {Z §ÌU nÕVr_Yrb hr EH$ _hÎdmMr Zm|X Agbobr IVmdUr hmo . `m IVmdUr_wio _mbmMr{ZpíMV Aer g§nyU© `mXr V`ma H$aVm oVo. `m IVmdUrV {~Z H$mS>©à_mUoM aH$mZo AgVmV. `m ì`{V[aŠVÁ`mXmMm EH$ aH$mZm Ë`m_Ü o AgVmo Vmo åhUOo aH$_oMm aH$mZm hmo . _mbmÀ`m ñdrH¥¥$VrMr qH$dm {Xboë`m_mbmMr qH$_V `m_Ü o Zm|X Ho$br OmVo. _mbgmR>m IVmdUr gÜ`m Agboë`m dñVyMr qH$_V H$moUË`mhr doirXmIdy eH$Vo.

hr _mbgmR>m IVmdUr IM© H$m`m©b`mV (cost office) gm§ mibr OmVo. _mbgmR>m {d^mJmV qH$dmg§J«hU {d^mJmV Zmhr. H$maU -

1. _mbgmR>m {d^mJmVrb H$_©Mmè`m§H$Sy>Z _mbmMr VnmgUr Ho$br OmVo. {~Z H$mS>©dê$Z qH$dm _mbgmR>m

41

IVmdUrdê$Z Ver ImoQ>r Zm|X Ho$br OmV Zmhr.

2. IM© H$maHy$Z (cost clerk) nojm H$_r nmVirÀ`m ì`{ŠVH$Sy>Z _mbmMo _yë`_mnZ Ho$bo OmV Zmhr.

3. `m H$maHy$Zr H$m_mVyZ _mbgmR>m {d^mJmVrb ì`ŠVtZm WmoS>r gyQ> {_iVo.

_mbgmR>m IVmdUr g§X^m©V Imbrb _wÔo {dMmamV ¿`mdo bmJVmV.

(A) gmYmaUV: ho gwQ>çm nmZm§Mo nwñVH$ AgVo Am{U àË oH$ nmZ ho _mbmÀ`m KQ>H$mgmR>r (unit)

ñd§VÌnUo Zmo§XrgmR>r AgVo.

(~) `m_Ü o "_mbmMr ñdrH¥$Vr', "_mbmMo {ZJ©_Z' d "{e„H$ _mb' ho aH$mZo AgVmV. àË oH$ aH$mÝ`mVnaV CnaH$mZo AgVmV Ë`m_Ü o _mbmMr g§»`m, nwï>Ï © H$mJXnÌ H«$, _mbmMm Xa d a¸$_ `m _m{hVtMm g_mdoeHo$bm OmVmo.

(H$) _mb ñdrH¥$VrZ§Va "[agrQ>' _Ü o Ë`mMr Zm|X Ho$br OmVo. _mb nmR>{dë`mZ§Va "_mb {Xbm' `maH$mÝ`mV Zm|X Ho$br OmVo. àË oH$ aH$mÝ`mVrb Zm|XrZ§Va eodQ>r _mbmMr {e„H$ Xe©{dbr OmVo.

(S>) `m IVmdUrV "AmXoemZwgma _mb' Am{U H$mhr H$m_m{Z{_Îm "amIrd _mb' ho OmXmMo aH$mZo XoIrbH$Yr H$Yr R>odbo OmVmV.

(B) gd© _mbmMr ñdrH¥$Vr, {ZJ©_Z d {e„H$ _mbgmR>m `mMr H$mhr KQ>H$m§À`m AmYmao qH$_V {ZpíMVHo$br OmVo Am{U H$mhr H$mbmdYrZ§Va Vr aH$_oÀ`m aH$mÝ`mV Xe©{dbr OmVo.

_mbgmR>m IVmdUr-Z_wZm

\$mo{bAmo/nmZ Z§. : ......................... dñVygmR>m _hÎm_ mXr : .....................

_mbmMo dU©Z : ......................... nwZamXoe nmVir : .........................

_mbgmR>m H$moS> Z§. : ......................... Ý`yZV_ nmVir : .........................

{~Z H$mS>© Z§. ......................... AmXoe H$mbmdYr : .........................

Ý`yZV_ AmXoe g§»`m : .....................

{XZm§H$_mbmMr ñdrH¥$Vr _mbmMo {ZJ©_Z {e„H$

Or.Ama. `w{ZQ> Xa a¸$_ E_.Ama. `w{ZQ> Xa a¸$_ `w{ZQ> Xa a¸$_ZmoQ> é. é. ZmoQ> é. é. é. é.

42

{~Z H$mS>© d _mbgmR>m IVmdUr `mVrb \$aH$ :

{~Z H$mS© _mbgmR>m IVmdUr

1. _mbgmR>çmVrb {~Z H$mS>©er {MH$Q>dyZ R>odbo OmVo. 1. IM© Am°{\$g_Ü o gm§ mibo OmVo.

2. ^m¡{VH$ w{ZQ>~m~V _m{hVr nwa{dbr OmVo. 2. `m_Ü o w{ZQ>À`m g§» o~m~V VgoM Ë`mÀ`m

én`mVrb _yë`m~m~V _m{hVr nwa{dbr OmVo.

3. `m_Ü o Zm|Xr _mbgmR>m {d^mJmVrb ì`{ŠV_m\©$V 3. `m_Ü o Zm|Xr IM© H$maHy$ZmH$Sy>Z Ho$ë`m OmVmV.

Ho$ë`m OmVmV.

4. n«Ë`jmV {H$Vr _mb ñdrH$mabm qH$dm {Xbm 4. "_mb ñdrH$maboMr ZmoQ>' _mbmMr _mJUr mÀ`m

`mÀ`mdê$Z Zm|Xr Ho$ë`m OmVmV. AmYmao Zm|Xr Ho$ë`m OmVmV.

5. A§VJ©V {d^mJmVrb XodmU KodmU {~Z H$mS>©_Ü o 5. XmoZ {d^mJmVrb _mbmMr XodmU KodmU IM©

{XgyZ oV Zmhr. CÔoemgmR>r {bhÿZ Zm|Xr Ho$ë`m OmV Agë`mZo

Ë`m {XgyZ oVmV.

6. ì`dhma hmoV AgVmZm Ë`mMr _m{hVr KoVbr OmVo. 6. ì`dhma Pmë`mZ§Va \$ma H$mimZo Ë`mMr _m{hVr

KoVbr OmVo.

7. àË oH$ ì`dhmamMr ñdV§Ì _m{hVr KoVbr OmVo. 7. ì`dhma hm gmam§e énmV _{hÝ`mVyZ EH$XmM

{bhrbm OmVmo.

dñVygmR>m {ZJ©_UmVrb dñVyMr qH$_V {ZpíMV H$aUo (Pricing of Material Issues) :

g§J«hrV Ho$bobm H$ƒm _mb, dñVygmR>m CËnmXZ {d^mJmbm Ë`mÀ`m _mJUrà_mUo nmR>{dbm OmVmo. CËnmXZ{d^mJmbm dñVygmR>m nmR>{dÊ`mnydu Ë`mMr qH$_V {ZpíMV H$amdr bmJVo. dñVyMr IaoXr H$aVmZm H$amdm bmJbobmIM©, dmhVyH$ ^mS>o, h_mbr BVa IM© ho gd© J¥hrV Yê$Z _JM H$ÀÀ`m _mbmMr qH$_V {ZpíMV H$amdr bmJVo.A§{V_ CËnm{XV dñVyMr qH$_V {ZpíMV H$amd`mMr Agë`mg H$ÀÀ`m _mbmMr qH$_V AJmoXa {ZpíMV H$amdrbmJVo.

JmoXm_mVyZ nmR>{dë`m OmUmè`m _mbmMr qH$_V {ZpíMV H$aÊ`mÀ`m {d{dY nÕVr ApñVËdmV AmhoV.g§J«hZ {d^mJ à_wImZo àË oH$ nÕVrÀ`m JwU-Xmofm§Mm Aä`mg H$ê$Z Mm§Jbr nÕVr H$moUVr `mMm {dMmaH$ê$Z Vr nÕV Amnë`m CÚmoJm_Ü o _mbmMr qH$_V {ZpíMV H$aVmZm dmnamdr. _mbmÀ`m qH$_Vr {ZpíMVH$aÊ`mÀ`m Imbrb nÕVr gm§JVm oVrb.

(A) IM© qH$_V nÕVr (Cost Price Method) :

`m nÕVrbm àË`j qH$_V nÕV (Actual Price Method) Agohr åhUVmV. Á`mdoir H$ÀÀ`m _mbmMr

43

IaoXr Ho$br OmVo Ë`mdoir àË`jmV Úmdr bmJbobr Ë`mMr qH$_V d g§~§{YV BVa IM© {dMmamV KodyZ dñVyMrqH$_V {ZpíMV Ho$br OmVo. `m_Ü o Imbrb nÕVtMm g_mdoe hmoVmo.

1. àW_ AmV àW_ ~mhoa nÕVr (First in First Out Method-FIFO) : `m nÕVrV JmoXm__Ü oVmarIdma àW_ Amboë`m _mbmMm àW_ {dMma Ho$bm OmVmo. JmoXm_m_Ü o àW_ Ambobm _mb àW_ nmR>{dbmOmVmo. _mbmMr qH$_V {ZpíMV H$aVmZm Ë`mMr IaoXr qH$_V J¥hrV Yê$Z Ë`mM qH$_Vrbm _mb nmR>{dbmOmVmo. JmoXm_mVyZ _mb nmR>{dVmZm àW_ Ambobm _mb àW_ nmR>{dbm OmVmo Z§Va {ÛVr` IaoXrMm, V¥Vr`IaoXrMm _mb nmR>{dbm OmVmo.

CXm. àW_ IaoXr 200 ZJ é. 20 à{VZJ

{ÛVr` IaoXr 100 ZJ é. 15 à{VZJ

V¥Vr` IaoXr 250 ZJ é. 18 à{VZJ

darbà_mUo IaoXr Ho$br Agob Va CËnmXZ {d^mJmH$S>o _mb nmR>{dVmZm àW_ _mbmMr qH$_V é. 20à{VZJ à_mUo, {ÛVr` _mbmMr qH$_V é. 15 à{VZJ à_mUo d V¥Vr` _mbmMr qH$_V é. 18 à{VZJ à_mUonmR>dmdo. àW_ IaoXr Ho$bobm _mb g§në`mZ§VaM Xwgam _mb nmR>dmdm Aem arVrZo _mb CËnmXZ {d^mJmH$S>onmR>{dbm OmVmo.

~mOmanoR>oV H$ÀÀ`m _mbmÀ`m qH$_VrV {Xdg|{Xdg KQ> hmoV Agob Va hr nÕV dmnaUo \$m`Xoera R>aVo.VgoM H$ƒm _mb dmnamMr JVr H$_r Agob d qH$_V A{YH$ Agob Va `m nÕVrMm Adb§~ H$aUo `mo½` R>aVo.àW_ Ambobm _mb àW_ nmR>{dë`mZo Ë`mMm XOm©, JwUY_© {Q>Hy$Z amhmVmo. Vgo Z Ho$ë`mg JwUY_© qH$dm XOm©H$_r H$_r hmoV OmVmo.

JwU :-

1. hr nÕVr g_OyZ KoÊ`mg VgoM dmnaÊ`mg A{Ve` gmonr Amho.

2. H$ÀÀ`m _mbmÀ`m qH$_Vr CVaV AgVmZm Aem doir øm nÕVrMm dmna H$aUo `mo½` R>aVo.

3. A{YH$ qH$_VrÀ`m d H$_r JVrZo dmnaë`m OmUmè`m dñVygmR>r hr nÕV Cn wŠV Amho.

4. VmpÎdH$Ñï>çm XoIrb hr nÕV ~amo~a Amho H$maU `m_Ü o àW_ Ambobm _mb àW_ nmR>{dbm OmVmo.

5. `m nÕVrV {e„H$ _mbmÀ`m qH$_VrMr {ZpíMVr ~mOma^mdmà_mUo Ho$br OmVo. `m_Ü`o àW__mbmnmgyZ ZwH$Ë`mM IaoXr Ho$boë`m _mbmMm XoIrb g_mdoe hmoVmo.

6. _mbmMr IaoXr qH$_V _mb nmR>{dVmZm AmH$mabr OmV Agë`mZo V`ma hmoUmè`m dñVyMr qH$_VAMyH$nUo {ZpíMV hmoVo. Ë`m_wio H$ÀÀ`m _mbmMr IaoXr qH$_V dgyb hmoVo.

7. ì`dhmam§Mr g§»`m H$_r Agob d _mbmÀ`m qH$_Vr ñWra AgVrb Va hr nÕV `mo½` R>aVo.

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Xmof :-

1. EH$mdoir nmR>{dboë`m _mbmÀ`m qH$_Vr doJdoJù`m {XgVmV.

2. H$ÀÀ`m _mbmÀ`m qH$_VrV dma§dma ~Xb hmoV Agob Va CËnmXZ {d^mJmbm nmR>{dboë`m _mbmÀ`mXamV {heo~r` qH$dm boIZr` MyH$m hmoÊ`mMr eŠ`Vm ZmH$maVm oV Zmhr. Aemdoir qH$_V {ZpíMV H$aVmZm{deof H$miOr ¿`mdr bmJVo.

3. H$ÀÀ`m _mbmÀ`m qH$_Vr JVrZo ~XbV AgVrb Va Ë`mà_mUo _mb nmR>{dVmZm qH$_VrV ~Xb hmoVAgVmV. Ë`m_wio EH$mdoir CËnm{XV Pmboë`m dñVyMr doJdoJir qH$_V {ZpíMV hmoV AgVo.

4. H$ÀÀ`m _mbmÀ`m qH$_Vr JVrZo dmT>V AgVrb Va hr nÕVr Cn`moJr R>aV Zmhr. H$maU ~mOmaqH$_Vrnojm H$_r qH$_VrV _mb nmR>{dbm OmVmo.

2. eodQ>r AmV àW_ ~mhoa nÕV (Last In First Out Method - LIFO) : àW_ AmV àW_ ~mhoanÕVrÀ`m ~amo~a {déÕ Aer hr nÕV Amho. `m nÕVrV eodQ>r IaoXr Ho$bobm _mb àW_ nmR>{dbm OmVmo. Vmo_mb g§në`mZ§VaM Ë`mÀ`m AJmoXa IaoXr Ho$bobm _mb nmR>{dbm OmVmo. Aem arVrZo gdm©V eodQ>r IaoXrHo$boë`m _mbmMr àW_ CMb Ho$br OmVo d gdm©V àW_ IaoXr Ho$bobm _mb gdm©V eodQ>r nmR>{dbm OmVmo.

CXm. 1 OyZ 200 ZJ é. 25 à_mUo 15 OyZ 150 ZJ é. 30 à_mUo 25 OyZ 300 ZJ é. 35 à_mUo.

darbà_mUo H$ÀÀ`m _mbmMr IaoXr Pmbr Agob Va CËnmXZ {d^mJmMr _mJUr nyU© H$aVmZm àW_ 25OyZ amoOr IaoXr Ho$bobm _mb nmR>{dbm OmVmo. Z§Va 15 OyZMm _mb nmR>{dbm OmVmo Am{U gdmªV eodQ>r 1 OyZMm_mb nmR>{dbm OmVmo. hm _mb nmR>{dVmZm Ë`mÀ`m qH$_Vr Vmo H$ƒm _mb IaoXr H$aVmZm Or hmoVr VrM {ZpíMVR>odbr OmVo.

`m nÕVrMm Adb§~ àW_ Xwgè`m _hm wÕmÀ`m H$mimV A_o[aHo$V H$aÊ`mV Ambm. H$mVS>r Am°B©b, Vm§~oBË`mXr CÚmoJm§_Ü o `m nÕVrMm Adb§~ _w»`ËdoH$ê$Z Ho$bm OmVmo.

JwU :-

1. H$ÀÀ`m _mbmMr àË`j d Iar qH$_V _mb nmR>{dVmZm {dMmamV KoVbr OmV Agë`mZo CËnmXZmVyZM{VMr dgybr hmoV AgVo.

2. `m nÕVrV eodQ>Mr IaoXr àW_ ~mhoa Aem nÕVrZo eodQ>r IaoXr Ho$bobr dñVy n«W_ ~mhoa H$mT>brOmV Agë`mZo ~mOmamV Agboë`m qH$_Vrer hr qH$_V {_iVr OwiVr amhmVo.

3. ì`dhmam§Mr g§»`m H$_r Agob Am{U qH$_V nmVir pñWa Agë`mg `m nÕVrMm Adb§~ H$aUo gmonoOmVo.

4. H$ƒm _mb _moR>çm n«_mUmV Amdí`H$ Agob Am{U n«Ë oH$ ZJmMr qH$_V XoIrb A{YH$ Agob Vahr nÕV Cn wŠV Amho.

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5. H$À`m _mbmMr qH$_V nmVir dmT>V AgVmZm hr nÕV Cn wŠV R>aVo. Ë`m_wio V`ma Pmboë`m dñVybmñnYm©Ë_H$ qH$_V R>odVm oVo. Ë`mMà_mUo Z\$m H$_r XmIdyZ Am`H$amMm ^md H$_r H$aVm oVmo.

6. _mJrb H$m§hr _{hÝ`mV _mbmMr qH$_VdmT> d qH$_VKQ> hmoV Agob Va `m nÕVrMm dmna H$ê$Z Z\$mVmoQ>çmMo à_mU pñWa R>odVm oVo.

Xmof :-

1. {\$bmo (FIFO) nÕVrà_mUo `m nÕVrVhr {heo~mÀ`m, boIZr` MwH$m hmoÊ`mMr eŠ`Vm ZmH$maVm oVZmhr.

2. Am`H$a {d^mJmg hr nÕV _mÝ` Zmhr.

3. {e„H$ _mbmMr qH$_V Mmby ~mOma qH$_Vrà_mUo hmoV Zmhr. hr qH$_V Vmio~§Xm_Ü o \w$Jbobr {XgVo_mÌ àË`jmV Vr dmñVdmnojm H$_r {XgVo.

4. `m nÕVrV _mb IaoXrMr qH$_V _mb nmR>{dVmZm AmH$mabr OmVo. `m_wio EH$mM doir CËnm{XVPmboë`m dñVyMr qH$_V EH$M R>odbr OmVo.

(~) gamgar {H§$_V nÕV (Average Cost Method) :

H$ÀÀ`m _mbmMr IaoXr H$aVmZm Vr EH$X_ IaoXr Z H$aVm doJdoJù`m doir Ho$br OmVo. Aemdoir hm_mb ñdV§Ì d doJim R>odUo eŠ` Zmhr. Vmo EH$_oH$m§V {_gimdm bmJVmo qH$dm {_gibm OmVmo. {d{eð> doirIaoXr Ho$bobm _mb {d{eð> doir CËnmXZ {d^mJmH$S>o nmR>{dbm OmB©b ho gm§JVm oV Zmhr. H$mhr doim CËnmXZ{d^mJ JaO Agë`m{edm` _mbmMr _mJUr H$aV Zmhr åhUyZ `m n[apñWVrV {\$\$mo (FIFO) qH$dm {b\$mo(LIFO) hr nÕV Cn`moJr R>aV Zmhr. BWo gamgar qH$_V nÕVrà_mUo qH$_V {ZpíMV H$aUo `mo½` R>aVo. `mgamgar nÕVrV Imbrb H$mhr nÕVr gm§JVm oVrb.

1. gmYr gamgar nÕV (Simple Average Method) : doJdoJù`m doir IaoXr Ho$boë`m _mbmMrà{VZJ qH$_V {dMmamV KodyZ Ë`m AmYmao gamgar qH$_V {ZpíMV Ho$br OmVo {Vbm gmYr gamgar nÕVåhUVmV.

CXm. 500 ZJ é. 20 à{VZJ 1000 ZJ é. 25 à{VZJ 1500 ZJ é. 30 à{VZJ

gmYr gamgar qH$_V = 20 + 25 + 30

= 75

= 25 3 3

darb nÕVrV IaoXrMo à_mU {dMmamV Z KoVm \$ŠV doim bjmV KoVë`m OmVmV. `m nÕVrMmCÚmoJg§ñWoZo Adb§~ Ho$ë`mg VmoQ>m hmoVmo. darb CXmhaUmV EHy$U IaoXr IM© én o 80,000 oVmo. na§Vw _mbmMrEHy$U qH$_V é. 75000 (3000 x 25) AmH$mabr OmVo.

2. ^mam§{H$V gamgar qH$_V nÕV (Weighted Average Method) : `m nÕVrV _mbmMr qH$_V

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{dMmamV KoD$Z nmR>dmd`mÀ`m _mbmMr qH$_V {ZpíMV Ho$br OmVo. H$maU ~è`mM doim H$ÀÀ`m _mbmMrqH$_V H$_r qH$dm OmñV dgyb hmoD$ eH$Vo.

CXm. 500 ZJ x é. 20 à{VZJ 1000 ZJ x é. 25 à{VZJ 1500 ZJ x é. 30 à{VZJ

^mam§{H$V gamgar qH$_V = (500 x 20) + (1000 x 25) + (1500 x 30)

500 + 1000 + 1500

= é. 26.67

`m nÕVrV H$ÀÀ`m _mbmMr nwaonya qH$_V dgyb hmoVo. H$ÀÀ`m _mbmÀ`m qH$_VrV _moR>çm à_mUmV ~XbhmoV AgVrb Va hr nÕV \$m`Xoera R>aVo.

JwU :-

1. hr nÕV dñVw{Zð> Am{U nÕVera Amho Ë`m_wio A\$amV\$arbm g§Yr Zmhr.

2. H$ÀÀ`m _mbmÀ`m qH$_VrV JVrZo ~Xb hmoV AgVrb Va hr nÕV Cn wŠV R>aVo.

3. H$À`m _mbmÀ`m IaoXrMr g§nyU© a¸$_ dgyb hmoVo.

4. `m nÕVrZo {ZpíMV Ho$bobr qH$_V Iar AgVo H$maU Á`m qH$_Vrbm _mbmMr IaoXr Ho$br. Ë`mMqH$_Vrbm dñVy {Xbr OmVo.

5. àË oH$ doir _mb nmR>{dVmZm qH$_V {ZpíMV H$amdr bmJV Zmhr. Oa ZdrZ IaoXr Ho$br Agob Va`m Jmoï>rMm {dMma Ho$bm OmVmo.

6. gamgar qH$_V ~mOma qH$_VrÀ`m Odinmg AgVo.

7. Am`H$a {d^mJmMr `m nÕVrbm _mÝ`Vm Amho.

Xmof :-

1. CËnmXZ {d^mJmH$S>o _mb nmR>{dÊ`mMo à_mU, g§»`m A{YH$ Agob Va hr nÕV Adb§~Uo AdKS>Amho.

2. {e„H$ am{hboë`m _mbmMr qH$_V {ZpíMVr Mmby ~mOma qH$_Vrà_mUo hmoV Zmhr.

3. àË oH$ ZdrZ IaoXrZ§Va ^mam§{H$V gamgar qH$_VrV ~Xb H$aUo ^mJ nS>Vo.

darb XmoZ nÕVtì`{V[aŠV gamgar qH$_V nÕVrV Imbrb Mma nÕVtMmhr g_mdoe hmoVmo.

1. R>am{dH$ _wXVrMr gmYr gamgar qH$_V nÕVr (Periodic Simple Average Price Method)

2. R>am{dH$ _wXVrMr ^mam§{H$V gamgar qH$_V nÕVr (Periodic weighted Average Price Method)

3. ~XbVr gmYr gamgar qH$_V nÕVr (Moving Simple Average Price Method)

4. ~XbVr ^mam§{H$V gamgar qH$_V nÕVr (Moving Weighted Average Price Method)

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(H$) BVa nÕVr (Other Methods) :

1. dmT>rd qH$_V nÕVr (Inflated Price Method)

2. {d{eï> qH$_V nÕVr (Specific Price Method)

3. AmYma gmR>m nÕVr (Base stock Method)

4. _hÎm_ / gdm}ƒ AmV àW_ ~mhoa nÕVr (Highest in first out Method - HIFO)

5. ~mOmanoR> qH$_V nÕVr (Market Price Method)

6. à_mU yV qH$_V nÕVr (Standard Price Method)

(i) _yb yV à_mU qH$_V

(ii) Mmby n«_mU qH$_V.

7. nwZdm©na qH$_V nÕVr (Re-use Price Method)

dñVyÀ`m qH$_VrR>a{dVm§Zm darb gd© nÕVtMm CÚmoJg§ñWm Amnmnë`m gmo rZwgma bmJy hmoUmè`m nÕVtMr{ZdS> H$aVmV.References :

1. Industrial Management : M. E. Tukaram Rao

2. Cost Accounting : Pattanshetti P. T. & Palekar D. R.

3. Cost Accountancy Principles : Jain and Narang

and Practice

4. Basics of cost Accounting : U. K. Saxena & C. D. Vashistha

5. Am¡Úmo{JH$ ì`dñWmnZ : E_. Or. nmVH$a d S>m°. EZ. ~r. ^mJdV

ªªª

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KQ>H$ 4

ì yhemñÌ ì`dñWmnZ(Logistics Management)

àñVmdZm :

ì`dñWmnZ hr gd© KQ>H$m§Mr EH$ JaO åhUyZ AmoiIÊ`mV oVo. ì`dñWmnZA^mdr H$moUVohr H$m ©nyU©Ëdmg ZoD$ eH$V Zmhr. {d{dY àH$maÀ`m H$ÀÀ`m _mbmMr {Z{_©Vr, dmhVyH$ d JwXm_ H$m © VgoM dñVw dgodm§Mo CËnmXZ B. H$m`m©g IynM dmd àmá hmoV Amho, n[aUm_r Ë`mÛmao {d{dY ì`dgm` d amoOJmag§Yr {Z_m©UhmoV AmhoV, qH$~hþZm Aem H$m`mªMm {dñVma {Xdg|{Xdg dmT>V Amho, `m gdmªer g§~§YrV AWdm Ë`mMm EH$A{d^mÁ` ^mJ åhUyZ ì yhemó ì`dñWmnZ _hÎdmMo ~Zbobo Amho. Joë`m Mma XeH$mV g§emoYZ, {ejU dOmJ{VH$sH$aUm_wio dmhVyH$, JwXm_ d VËg_ H$m`m©_wio ì`dgm` ì yhemómMm {dH$mg hmoV Amho. ì yhemóì`dñWmnZ hr ì`dñWmnZmMr EH$ A{^Zd emIm åhUyZ Zmdménmbm Ambobr Amho. ì yhemó ì`dñWmnZmMm{dH$mg àmW{_H$ VgoM ^{dî`H$mimÀ`m Ñï>rZo OUy EH$ Ñï>r åhUyZ ~Zbobo Amho. CËnmXZ d {dnUZ {df`H$gd© H$m } ì yhemó ì`dñWmnZ A^mdr Xe©{dVm oV ZmhrV.

Xwgè`m _hm`wÕmÀ`m H$mimV \«|$M g¡Ý`mZr ì`yhemó ì`dñWmnZmMm àW_ Adb§~ Ho$bm, Ë`mZ§VaA_o[aH$Z g¡Ý` XbmZo hr g§H$ënZm àË`j dmnaÊ`mg gwê$dmV Ho$br, H$mbmÀ`m AmoKmV {d{dY joÌmVrbAm_ybmJ« ~Xbm§_wio ì yhemó ì`dñWmnZmg AZÝ`gmYmaU _hÎd àmá Pmbo.

AW© :

ì yhemó (logistics) `m B§J«Or eãXmMr CËnÎmr J«rH$ eãX logistikos bmo{OpñQ>H$m°g `m eãXmnmgyZPmbr. b°{Q>Z ^mfoV logisticcus bmo{OpñQ>H$g² hm eãX àM{bV hmoVm. AË`§V ì`mnH$ AWm©Zo ì`yhemóì`dñWmnZ hr g§ënZm dmnamV Amho. àmMrZ H$mimV g¡Ý`m§Mr hmbMmb H$aUmar H$bm AWdm g¡Ý` bT>mB©gmR>rgwg‚m R>odUo, bT>mB©Mr V`mar H$aUo, g¡{ZH$m§Zm ImÚ, agX d Amdí`H$ gm{hË` nwa{dUo `m H$m`mªer ì yhemóì`dñWmnZ {ZJS>rV hmoVo.

H$ÀÀ`m _mbmMr {Z{_©Vr H$aUo, {d{dY Am¡Úmo{JH$ d Cn^mo½` {df`H$ dñVy§Mr {Z{_©Vr H$aÊ`mnmgyZ VoA§{V_ Cn^moJmn ªVÀ`m gd© hmbMmbr, H$m }, {H«$`m d Cn{H«$`m Am{U nwadR>m H$m } Aem ì`mnH$ AWm©Zoì yhemó ì`dñWmnZ hr g§H$ënZm ê$T> hmoV Jobr. {d{dY àH$maÀ`m OS> dñVw{df`rMo {dVaU ì yhemñÌì`dñWmnZm_wio gwb^ ~Zbobo Amho. ì yhemó ì`dñWmnZmMo H$m © {d{dY H$m`m©er nyaH$ ñdê$nmMo H$m © hmo ,`mÛmao g§nyU© JwUdÎmm {Z §ÌU, qH$_V d IMm©Mo n¥ÏWH$aU VgoM g§nyU© {dVaUmMm IM© H$_r H$aUo Ae ñdê$nmZohr g§H$ënZm CÚmoJ d ì`dgm`mV dmnamV Amho. ì yhemó ì`dñWmnZmV aMZm, àemgZ nÕVr Am{U {dVaUgmIir Cnm` BË`mXtMm {dMma Ho$bm OmVmo. `m_Ü o gd© ^mJ EH$Ì H$ê$Z nyU©Ëd _m{hVr XoUo, dmhVwH$sH$aU,

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_mbmMr `mXr H$aUo (Inventory) VgoM _mb hmVmiUr d doð>Z gma»`m H$m`mªMm `m_Ü o g_mdoe hmoV AgVmo.

ì yhemó ì`dñWmnZ ho AI§{S>V ñdê$nmMo H$m © hmo , ho H$m © H$Yrhr Z Wm§~Umao VgoM g§nyU© OJ^aMmbUmao EH$ ì`dñWmnH$s` H$m © hmo . EH$ A{ÛVr` H$m © åhUyZ ì yhemó ì`dñWmnZ AmoiIÊ`mV oVo.WmoS>Š`mV ì yhemó ì`dñWmnZ åhUOo {d{dY àH$maÀ`m dñVw§Mm nwadR>m, H$ƒm _mb, à{H«$`m _mb, _mbgmR>m, _m{hVr V§ÌkmZ VgoM _mb hmVmiUr B. H$m } nyU©Ëdmg nmohM{dUo Aem AWm©Zo ì`dñWmnZ emómV hrg§H$ënZm àM{bV Amho.

ì`m»`m :

1. {\$brn H$moQ>ba `m§À`m _Vo, ""J«mhH$m§À`m JaOm nyU© H$aÊ`mgmR>r ^m¡{VH$Ñï>çm H$ƒm _mb, {d{dYàH$maÀ`m dñVy d A§{V_ _mbmÀ`m àdmhmMo {Z`moOZ, A§_b~OmdUr d {Z §ÌU B. Z\$m àmárÛmao H$aUo hmo .''

2. A_o[aH$Z H$m¢pÝgb Am°\$ bmo{OpñQ>Šg _°ZoO_|Q>, ""ì yhemó ì`dñWmnZ hr {Z`moOZ, A§_b~OmdUrd {Z §ÌUmMr Aer à{H«$`m hmo H$s Á`mÛmao AË §V H$m ©j_, H$_r IMm©V H$ƒm _mb gmR>{dUo, à{H«$`m wŠV_mb d A§{V_ dñVy VgoM VËg_ _m{hVr d godm Cn^moŠË`m§À`m JaOmZwgma àXmZ H$aUo hmo .''

ì yhemó ì`dñWmnZmMo hoVy (Objectives) :

H$ƒm _mb, à{H«$`m wŠV _mb, dñVy, g§nyU© _mbmMr `mXr nwadR>m gmIirÛmao à^mdrnUo d H$m ©j_nUoàXmZ H$aUo, dñVy§Mr hmbMmb H$aUo hm ì yhemó ì`dñWmnZmMm àmW{_H$ hoVy hmo . H$_r IMm©V J«mhH$m§ZmAno{jV godm nwa{dÊ`mÀ`m hoVyZo ì yhemó ì`dñWmnZ _hÎdmMo ~Zbobo Amho. ì yhemó ì`dñWmnZmMo hoVynwT>rbà_mUo -

1) `mo½` n«_mUmV H$ƒm _mb R>odUo : CËnmXZ H$m`m©gmR>r H$ƒm _mb, à{H«$`m wŠV _mb `mo½` Ë`mà_mUmV V`ma R>odmdm bmJVmo, àg§Jr Ë`mgmR>r `mo½` Vr Jw§VdUyH$ H$amdr bmJVo, Ë`mMm A§{V_ n[aUm_ Z\$màmárda hmoV AgVmo. CËnmXZmgmR>r OmXm _mb V`ma R>odë`mg, OmXm _mbgmR>çmÛmao Jw§VdUwH$sV d IaoXrH$m`m©V dmT> hmoVo, Ë`m{déÕ CËnmXZmgmR>r _mbmMr H$_VaVm d VwQ>dS>m {Z_m©U Pmë`mg CËnmXZ H$m © ~§XnS>Ê`mMr eŠ`Vm AgVo, `m Xmohm|Mm {dMma H$ê$Z ì`yhemó ì`dñWmnZmÛmao CËnmXZ H$m`m©gmR>r `mo½`à_mUmV H$ƒm _mb R>odbm OmVmo, Ë`mMm IM© H$_r H$aUo hm ì yhemó ì`dñWmnZmMm EH$ hoVy hmo .

2) _mb nmohmoM H$aÊ`mV {dídmgmh©Vm d gmVË`Vm {Z_m©U H$aUo : hm ì yhemó ì`dñWmnZmMm_w»` hoVy hmo . CÚmoJ d ì`dgm`mV dñVy d godm doimnÌH$mZwgma, `moOZoZwgma CnbãY H$aUo _hÎdmMo Amho.CËnmXZ d {dH«$s H$m`m©V `mo½` Vmo g_Ýd` amhÊ`mgmR>r ì yhemó ì`dñWmnZmMo `moJXmZ _hÎdmMo Amho.{d{dY gmYZm§Ûmam dmhVyH$ H$m © d _mb nmohmoM H$aVmZm `mo½` {Z`moOZ H$amdo bmJVo, VgoM CËnmXZ dCn^moJmgmR>r dñVy nwadR>m H$m`m©V gmVË`Vm amIUo JaOoMo Amho, Ë`m hoVy§Zr ì yhemó ì`dñWmnZmMo H$m © hmoVAgVo, `m_wio J«mhH$m§Mr {dídmgmh©Vm VgoM J«mhH$m§~amo~a XrK©H$mbrZ g§~§Y R>odÊ`mg _XV hmoB©b.

3) dmhVyH$ ^mS>o aH$_oV H$mQ>H$ga {Z_m©U H$aUo : dmhVyH$sMo ^mS>o hm ì yhemó IMm©Vrb _w»`KQ>H$ hmo`. dmhVyH$sMm IM© ì`dñWmnZmÛmao doJdoJù`m nÕVrZo H$_r R>odVm `oVmo. dmhVyH$ ^mS>o aH$_oVH$mQ>H$ga H$aUo hm Ë`m_mJrb EH$ hoVy hmo , Ë`mgmR>r {d{dY _mJmªMm Adb§~ H$amdm bmJVmo. ^mS>o EH$ÌrH$aU,

50

dmhVyH$sÀ`m gmYZmMr {ZdS>, _mJm©Mo {Z`moOZ, dmhVyH$ ^ma EH$Ì H$aUo, bm§~ A§VamgmR>r OhmOmÛmao _mbmMrdmhVyH$ B. _mJ© ñdrH$mamdo bmJVmV.

4) dñVy§Mo H$_rV H$_r ZwH$gmZ : dmhVyH$ H$m`m©Vrb ZwH$gmZr_wio EHy$U IMm©V dmT> hmoVo. dñVy§MoA`mo½` d MyH$sMo doðZ, nmR>{dboë`m _mbmMr A`mo½` hmVmiUr, Ag§VwbrV ^ma B. H$maUmZo dñVy§Mo dmhVyH$H$m`m©V ZwH$gmZ hmoV AgVo, Vo Q>miÊ`mgmR>r _mb hmVmiUrgmR>r `m§{ÌH$s gmYZm§Mm dmna, g§VwbrV ^ma Am{UdñVy§Mo `mo½` doð>Z B. Ûmao dñVy§Mo ZwH$gmZ H$_rV H$_r R>odVm oVo. WmoS>Š`mV H$_rV H$_r ZwH$gmZ R>odUo hoì yhemó ì`dñWmnZmMo EH$ C{Ôï> hmo .

5) ObX à{VH«$s`m XoUo : hm ì yhemó ì`dñWmnZmMm EH$ hoVy hmo . hm KQ>H$ ì`dgm` j_Voerg§~§YrV AgyZ ì yhemó ì`dñWmnZmÛmao J«mhH$m§Zm H$_r doioV `mo½` Vmo à{VgmX d godm nwadmdr bmJVo,Ë`mgmR>r AmYw{ZH$ V§ÌkmZ, _m{hVr V§ÌkmZ d XiUdiU VgoM g§nH©$ _mÜ`_ B. Mm Adb§~ H$ê$Z{ZU© j_VoV `mo½` Vr gwYmaUm H$amdr bmJVo, n[aUm_r AMyH$Vm d g_`gyMH$Vm eŠ` hmooVo.

6) nwadR>m gmIir {Z_m©U H$aUo : CËnmXZmnmgyZ Vo A§{V_ Cn^moJmn ªVÀ`m {d{dY {H«$`m, H$m } nmanmS>VmZm dñVy, H$ÀÀ`m _mbmMm nwadR>m H$amdm bmJVmo. Ë`mgmR>r `mo½` Vr nwadR>m gmIir {Z_m©U H$aUo hoì yhemó ì`dñWmnZmMo EH$ C{Ôï> hmo .

ì yhemó ì`dñWmnZmMo _hÎd (Importance of Logistics Management) :

ì yhemó ì`dñWmnZmMm OwZm Ñ{ï>H$moZ g¡Ý` XbmnwaVm _`m©{XV hmoVm, na§Vw AmVm ì yhemómg ì`dgm`g§ñWm§_Ü o _mÝ`Vm àmá hmoD$Z, ho _hÎdmMo ì`dgm{`H$ H$m © ~Zbobo Amho. ì`dgm` g§ñWm§À`m X¥ï>rZo ì yhemóì`dñWmnZmMo _hÎd {Xdg|{Xdg dmT>V Amho, ñnYm© {Z{_©VrMo ho OUy EH$ gmYZ ~Zbobo Amho. ì yhemóì`dñWmnZmMo _hÎd H$mhr _wÔçm§À`m AmYmao :-

1) Cn^moŠË`m§n ªV dñVy d godm§Mr CnbãYVm : H$moUË`mhr ñdê$nmÀ`m Ñí` d AÑí` dñVy dgodm§Mr CnbãYVm ì yhemó ì`dñWmnZm_wio eŠ` Pmbobr Amho. CËnmXZ, dmhVyH$, _mbgmR>m, {d_m, {dÎmB. H$m`mª_wio A§{V_ Cn^moŠË`m§n ªV dñVy d godm nmohM{dUo eŠ` Pmbobo Amho.

2) à^mdr d H$m ©j_nUo dñVy§Mr hmbMmb : ì yhemó ì`dñWmnZm_wio CËnmXZ H|$ÐmnmgyZ VoCn^moJ H|$Ðmn ªV dñVy§Mr hmbMmb eŠ` Pmbobr Amho, CËnmXZ H$m`m©gmR>r bmJUmè`m H$ÀÀ`m _mbmMrCnbãYVm, {dVaU Ho$di ì yhemómÀ`m AmYmaoM eŠ` hmoVo. dñVy `mo½` {R>H$mUr `mo½` doiog {dVarV,CnbãY Ho$ë`mZo Ë`mVyZ JwUdÎmm gmYZo eŠ` Pmbobo Amho.

3) XoemVrb ì`mnma d dm{UÁ` H$m`m©Mm {dH$mg : ì`mnma d dm{UÁ`mÀ`m {dH$mgmV ì yhemóì`dñWmnZmMo `moJXmZ AË`§V _hÎdmMo Amho. ì`mnma H$m`m©V {d{dY {R>H$mUr dñVy§Mr dmhVyH$, {dVaU,J«mhH$m{^_yI godm nwa{dUo, CËnmXZ àdmh pñWa amIUo B. Ho$di ì yhemó ì`dñWmnZm_wio eŠ` Pmbobo Amho.WmoS>Š`mV, ì yhemó ì`dñWmnZm_wio XoemVrb ì`mnma d dm{UÁ`mÀ`m {dH$mgmg _moR>r _XV Pmbobr Amho.

4) nm`m yV godm gw{dYm§Mm {dH$mg : m Ñï>rZo ì yhemó ì`dñWmnZ AË §V à^mdr d n[aUm_H$maH$R>abobo Amho. `m_wio godm gw{dYm§Mm {dñVma Pmbobm Amho. dmhVwH$sMr {d{dY gmYZo, dmhVyH$ §Ì gm_J«r,

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_mb gmR>{dÊ`mMr gmo , g§~§Y {Z_m©U H$aUo Am{U _m{hVr à{H«$`mH$aU {deofV: CËnmXZ, ImU d eoVr joÌmVeŠ` Pmbobo Amho.

5) Xoem§VJ©V d {dXoemVrb ì`mnma H$m`m©Mm {dH$mg : CËnmXZ H|$ÐmnmgyZ Vo Cn^moJ H|$Ðmn ªV{dVaU H$m`m©V ì`yhemó ì`dñWmnZmÛmao JVr d {dídgZr`Vm {Z_m©U hmoVo, n[aUm_r Xoem§VJ©V VgoM{dXoemVrb ì`mnma H$m`m©g JVr {_iVo. ì`mnma H$m`m©À`m Ñï>rZo ì yhemó ì`dñWmnZ AË §V _hÎdmMo, à^mdrd n[aUm_H$maH$ R>abobo Amho.

6) XaS>moB© CËnÞmV dmT> : `m ÑîQ>rZo ì yhemó ì`dñWmnZ AË §V n[aUm_H$maH$ R>aboobo Amho. XaS>moB©CËnÞmV ì yhemómMr qH$_V d à_mU dmT>V Amho. dmhVyH$, {dVaU, CËnmXZ, JwXm_ B. Mm XaS>moB© CËnÞmdaAZwHy$b n[aUm_ hmoV Amho. WmoS>Š`mV XoemÀ`m XaS>moB© CËnÞ dmT>{dÊ`mV ì yhemó ì`dñWmnZmMo `moJXmZ{dMmamV KoÊ`mgmaIo Amho.

7) gmd©O{ZH$ {dVaU nÕVrg AmYma : XoemVrb gmd©O{ZH$ {dVaU H$m`m©g ì yhemó ì`dñWmnZmMm_moR>m AmYma àmá Pmbobm Amho. `mo½` {R>H$mUr, `mo½` doioV d H$_rV H$_r IMm©V dñVy§Mo {dVaU, CnbãYVmeŠ` Pmbobr Amho. ì yhemó ì`dñWmnZm_wio gmd©O{ZH$ {dVaU H$m © AI§S>rVnUo d gwairVnUo gwê$ Amho.

8) XO}Xma J«mhH$ godm§Mm nwadR>m : gyú_ nÕVrZo ì yhemó ì`dñWmnZm_wio {dVaU _yë`mV d¥Õr hmoVAmho. J«mhH$m§Zm CÚmoJ d ì`dgm` g§ñWm§H$Sy>Z XO}Xma godm nwa{dUo eŠ` Pmbobo Amho. J«mhH$ hm H|$Ðq~Xy _mZyZdmhVyH$, {dVaU, CËnmXZ d g§~§{YV H$m } hmoV AgVmV. n[aUm_r XO}Xma godmnwadR>m eŠ` hmoVmo.

9) dñVy§Mo {dVaU : ì yhemó ì`dñWmnZmÛmao CËnmXZmgmR>r H$ÀÀ`m _mbmMo, Amdí`H$ gm{hË`m§MoEH${ÌH$aU, CËnmXH$ Am{U Cn^moŠË`m§n ªV {d{dY dñVy§Mo {dVaU ì yhemó ì`dñWmnZm_wio H$m ©j_[aË`meŠ` Pmbobo Amho.

10) CËnmXH$VoV gwYmaUm, IMm©V H$mQ>H$ga, amï´>r` gmYZm§Mm CËnmXZmgmR>r dmna B. ~m~r ì yhemóì`dñWmnZm_wio eŠ` Pmbobo Amho.

ì yhemó H$m`m©Vrb {d{dY {H«$`m/ KQ>H$ :

gd©gmYmaUnUo {d{dY KQ>H$m§À`m AmYmao ì yhemómVrb H$m ©j_Vm {gÕ hmoVo. dmhVwH$sH$aU, H$ÀÀ`m_mbmMo CËnmXZ d {dnUZ, JwXm_ H$m }, _mb hmVmiUr VgoM dñVy§darb Amdoð>Z Aem H$m`m©VyZ ì yhemómÀ`mJaOm ñnï> hmoV AgVmV. CÚmoJ d ì`dgm`mVrb JaOm nyU© H$aÊ`mgmR>r g§~§{YV àË oH$ KQ>H$mMo ghH$m © dJaO AnojV Amho. _w»` KQ>H$ hm ì yhemó H$m`m©Mm EH$ Jm^m hmo , Ë`m A^mdr ì yhemó ì`dñWmnZCnamoŠV R>aVo. ì yhemó H$m`m©Vrb {d{dY {H«$`m AWdm KQ>H$ nwT>rbà_mUo.

(A) dmhVwH$sH$aU : H$moUË`mhr XoemMr Am{W©H$, gm_m{OH$ d ì`mdgm{`H$ àJVr _moOÊ`mModm w ma_mnH$ åhUOo dmhVwH$sH$aU hmo . ho g§nyU© OJ EH$m g§ñWoV énm§Va H$aUo Ho$di dmhVwH$sH$aUm_wio eŠ`Pmbobo Amho. àË oH$ XoemVrb g§ñH¥$VrMm {dH$mg H$aÊ`mV dmhVwH$sH$aUmMo `moJXmZ Amho. ì yhemó H¥$Vr_Ü odmhVwH$sH$aU hm _w»` KQ>H$ hmo . dñVy d godm§Mr qH$_V IMm©À`m Ñï>rZo ì yhemómZo AW©nyU© {hñgm Xe©dyZ,{Z §ÌUmÀ`m Ñ{ï>Zohr dmhVwH$sH$aU à^mdr R>abobo Amho. dñVy d godm nwadR>m gmIirVrb hm Ii~iOZH$

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d {H«$`merb ^mJ hmo , `mVyZ amoOJma, ì`dgm`mÀ`m AZoH$ g§Yr d AmìhmZo {Z_m©U Pmbobr AmhoV.

dmhVwH$sÀ`m godm gw{dYm/gmYZo (Transportion Infrastructure) : H$ƒm _mb, dñVy§Mr CËnmXZH|$ÐmnmgyZ Vo Cn^moJ H|$Ðmn ªV hmbMmb H$aÊ`mV ì yhemó nÕVr gdmªhÿZ _hÎdmÀ`m AmhoV. dmhVwH$sH$aU,dñVy§Mr Zo-AmU d àdmg H$mimV dñVy§Mr gwa{jVVm VgoM gmR>m H$aVo. dmhVyH$sÛmao dñVy§À`m hmbMmbr{d{dY nÕVrZo Ogo añVo dmhVyH$, aoëdo, hdmB© d gm_wÐrH$ àdmgmÛmao gwb^ hmoD$Z nm`m yV godmgw{dYm§MrCnbãYVm eŠ` Pmbobr Amho. ^maVmV añVo dmhVwH$sMm {hñgm 39%, aoëdodmhVwH$sMm {hñgm 35% VaCd©[aV {hñgm hdmB© dmhVyH$ d gm_wÐrH$ àdmg dmhVwH$sÛmao Amho. dmhVwH$sH$aUmÀ`m gmYZm§Mr MMm© AWdm_w»` KQ>H$ nwT>rbà_mUo :-

1) añVo dmhVyH$ : XoemÀ`m H¥$fr d Am¡Úmo{JH$ àJVrV gdm©V gmoB©Mo gmYZ åhUyZ añVo dmhVyH$sH$S>onmhÊ`mV oVo. H$_r d _Ü`_ A§VamÀ`m {R>H$mUr VgoM Á`m {R>H$mUr BVa gmYZo nmohMy eH$V ZmhrV, Aem{R>H$mUr añVo dmhVyH$ AË §V gmoB©Mo Amho. añVo dmhVwH$s_wio dñVy§Mr KanmoM godm {_iVo H$s Or BVa gmYZm§ÛmaoeŠ` Zmhr. dmhVwH$sH$aUm_wio J«m_rU ^mJmVrb XyadaÀ`m A§Vamda VgoM J«m_rU Vo ehar d CbQ> nÕVrZo{d{dY nm`m yV godm gw{dYm nwa{dUo eŠ` Pmbobo Amho. dmhVwH$sH$aUm_wio XyadaMr IoS>r amï´>r` OrdZmÀ`m_w»` àdmhmV AmUyZ dmhVwH$sMo Omio {dñVmabo Amho. dmhVyH$s_wio Am¡Úmo{JH$ d H¥$fr H$m`m©~m~V ~hþ{dYH$m`m©g d CËnmXZmg MmbZm {_imbobr Amho. Cn^moŠË`m§À`m dmT>Ë`m _mJUr_wio `mo½` dñVy§Mr `mo½` {R>H$mUrZo-AmU, dmhVyH$ eŠ` Pmbobr Amho. AmO g§nyU© Xoe^a dmhVwH$sMo Omio (network) {dñVmabo Amho. añVodmhVwH$sÛmao Ag§»` \$m`Xo eŠ` Pmbobo AmhoV. Vo WmoS>Š`mV nwT>rbà_mUo :-

(A) KanmoM godm : añVo dmhVwH$sVrb {d{dY gmYZm§_wio nwadR>m gmIirVrb {d{dY KQ>H$m§Ûmao {d{dYdñVy§Mr KanmoM godm eŠ` Pmbobr Amho. añVo dmhVwH$s_wio dñVy§Mr KanmoM godm hm AË §V _hÎdmMm \$m`Xmhmo`.

(~) bd{MH$Vm : añVo dmhVyH$sVyZ `m Ñï>rZo {d{dY bm^ eŠ` Pmbobo AmhoV. dñVy§Mr Zo-AmU H$aUo,A§{V_ Cn^moŠË`m§n ªV dñVy CnbãY H$aÊ`mV añVo dmhVwH$sÛmao ~Xb eŠ` hmoV AgVmo.

(H$) {dídgZr`Vm

(S>) XyadaÀ`m A§Vamda dñVy nmohM{dUo

(B) JVr (\$) gmVË`Vm (J) IM© H$_r B.

2) aoëdo dmhVyH$ : àdmgr, dñVy d gm{hË` dmhVwH$sMo aoëdo ho _w»` gmYZ hmo . XoemVrb ì`mnma ddm{UÁ`{df`H$ H$m`m©V aoëdo dmhVyH$ _hÎdmMr y{_H$m ñdrH$maVo. Amdí`H$ dñVy§À`m nwadR>çm~m~V hm _w»`_mJ© åhUyZ AmoiIÊ`mV oVmo, H$s Oo eodQ>À`m Q>moH$mn ªV d ídmgmn ªV n[aUm_H$maH$ R>abobo Amho. g§nyU©OJ^amV Am¡Úmo{JH$aUmV d amï´>mÀ`m {dH$mgmV aoëdo dmhVwH$sZo _hÎdmMr y{_H$m ñdrH$mabr Amho. OJmVrbgd© Xoe OmñVrV OmñV aoëdo dmhVyH$ gmYZmda Adb§~yZ AmhoV. H$ƒm _mb, AY©{Z{_©V _mb, IVo VgoMAm¡Úmo{JH$ _mb, V`ma dñVy B. À`m dmhVwH$sgmR>r aoëdo dmhVyH$ ho àmW{_H$ gmYZ åhUyZ AmoiIÊ`mV oVo.

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^maVr` aoëdoMm H$m ©{dñVma 62,800 {H$._r. Mm AgyZ Ë`mgmR>r XoemV EHy$U 6896 aoëdo ñQ>oeÝgAmhoV. dñVy§À`m EHy$U dmhVwH$sn¡H$s 85% {hñgm aoëdoMm Amho. ^maVr` aoëdoH$S>o EHy$U 2,53,186 _mbS>~o(d°JZ) AgyZ Ë`m§Mr j_Vm 10.6 AãO Q>Z BVH$s Amho. ^maVr` aoëdoÛmam _w»`V: H$moigm, nmobmX, {g_|Q>,IVo, H$ƒm _mb, bmoI§S>r _mb, YmÝ` VgoM noQ´>mo{b`_ dñVy B. Mr dmhVyH$ hmoVo.

3) Ob_mJ© dmhVyH$ gmYZo : Amnë`m XoemV Ob_mJ©, gm_wÐrH$ àdmgmÛmao àdmgr d dñVy§Mr dmhVyH$ho dmhVyH$sMo EH$ à^mdr gmYZ hmo . gd©gmYmaUnUo AdOS>, _moR>m A{Y^ma Agboë`m dñVy H$_r IMm©VnmohM{dÊ`mgmR>r Ob_mJ© dmhVyH$ AmXe© _mZbr OmVo, VWm{n Ob_mJ© dmhVyH$ gmYZ ho g§W J{VMo AgyZË`m_wio ~§Xam§À`m {R>H$mUr _mb nmohM{dÊ`mg {db§~ hmoÊ`mMr eŠ`Vm AgVo. H$_r A§VamdaÀ`m {R>H$mUr hogmYZ J¡agmoB©Mo VgoM H$m`m©À`m Ñï>rZo AdKS> ~ZVo.

OhmO CÚmoJm§_Ü o ~moQ> H§$nZtMr _moR>r OhmOo, {ZpíMV doimnÌH$ ZgUmar dmhVyH$ H$aUmar ~moQ> AWdmOhmOo, Am¡Úmo{JH$ godm nwa{dUmar OhmOo d Q±H$a gw{dYm (H$ÝQ>oZg©) B. Mm g_mdoe hmoVmo. ^maV Am{e`mI§S>mV Ob_mJ© dmhVyH$s~m~V ghmì`m H«$_m§H$mda Amho. Va g§nyU© OJmV n§Yamì`m H«$_m§H$mda Amho. ^maVr`OhmO CÚmoJmV EHy$U 510 OhmOo n¡H$s 240 naXoemVrb Am`mV-{Z`m©Vrer H$m ©aV AmhoV. EHy$U Am§Vaamï´>r`ì`mnmamn¡H$s 95% _mbdmhVyH$ Ob_mJm©Ûmao hmoVo, Ë`mgmR>r ^maVmV _w»` ~§Xam§Mr g§»`m 11 BVH$s Amho.Ob_mJ© dmhVyH$s_wio ^maVmÀ`m {Z`m©VrV 15% Zr A{YH$ dmT> Pmbobr Amho. VgoM Am`mV 14%ZrdmT>bobr Amho. Ob_mJm©Ûmao AmnU noQ´>mo{b`_ nXmW©, Am°B©b, Z¡g{J©H$ d noQ´>mo{b`_ J°g (Eb.EZ.Or. dEb.nr.Or.) B. Am`mV H$aVmo. Va H$moigm, AÞYmÝ`, ñQ>rb, _moQ>mar, H$nS>o B. Mr dmhVyH$ Ob_mJm©Ûmao hmoVo.

4) hdmB© dmhVyH$ : àdmgr d dñVy§gmR>r dmhVyH$sMr hr gw{dYm \$ma ObX d I{M©H$ ñdê$nmMr Amho.dmhVyH$sÀ`m BVa gd© gmYZm§Mr VwbZm H$aVm hdmB© dmhVyH$sV gdm©V H$_r YmoH$m _mZbm OmVmo. _w»`V: hdmB©dmhVyH$ I{M©H$ AgyZ Zmed§V dñVy§gmR>r d Á`m dñVy§Mo Am w_m©Z H$_r H$mimMo d Á`m§Mr [H§$_V OmñV AgVo,Aem dñVy§gmR>r `m dmhVyH$ gmYZmMm dmna Ho$bm OmVmo, Ago AgyZhr ^maVmVrb hdmB© dmhVyH$sV 15-16%Zr dmT> hmoV Amho.

^maVmVrb AmR> Am§Vaamï´>r` {d_mZVimdê$Z dñVy§gmR>r hdmB© dmhVyH$sMo H$m © hmoVo Va 87 ñWm{ZH${d_mZVio d 28 _wbH$s {d_mZVio H$m ©aV AmhoV. `m dmhVyH$ gmYZm~m~V _w§~B©, MoÞB©, {X„r, H$mobH$Îmm,~|Jbmoa d H$mo{MZ {d_mZVimda A{YH$ bj H|${ÐV H$aÊ`mV Ambobo Amho. {d_mZVimdê$Z gmYmaU 87%dñVy§Mr Am`mV-{Z`m©V hmoV AgVo.

`m dmhVyH$ gmYZmg ^{dî`mV IynM dmd Agë`mZo emgZ ImOJr gh^mJrÛmao g§ñWm§Zm {Z_§{ÌV H$arVAmho, Ë`mgmR>r nm`m yV gw{dYm dmT>{dÊ`mMr Amdí`H$Vm Amho.

5) Zi_mJ© (nmB©nbmB©Z) : noQ´>mo{b`_ nXmW© d Z¡g{J©H$ dm y dmhVwH$sgmR>r _w»`V: `m gmYZmMmdmna Ho$bm OmVmo. H$ƒo Vob ewÕrH$aUmÀ`m H$maImÝ`mn ªV dmhVyH$ H$aÊ`mgmR>r hm AË §V à^mdr _mJ© R>aVmo.H$m`m©Ë_H$ IM© H$_r bmJUo hm `m dmhVyH$ gmYZmMm \$m`Xm hmo , Ho$di Ama§ rg H$amdr bmJUmar Jw§VdUyH$OmñV AgVo. maVmV m dmhVyH$ gmYZmMm dmna ImOJr d gmd©O{ZH$ joÌmVrb g§ñWm noQ´>mo{b`_ ewÕrH$aUmgmR>rH$arV AmhoV. ^maVmVrb bîH$ar yàXoemV, npíM_ KmQ>mV H$ƒo bmoI§S> dmhVyH$sgmR>r gmYmaU 67 {H$._r.

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Ûmao Z¡g{J©H$ dñVy§Mr dmhVyH$ hmoVo. ho dmhVyH$sMo gmYZ Z¡g{J©H$ àXwfU{da{hV (BH$mo \«|$S>br) ñdê$nmMo AgVo.añVo d aoëdoÛmam Vob dmhVyH$sMm IM© dfm©Zwdf} dmT>V Amho. na§Vw CbQ> pñWVr Zi_mJ© dmhVyH$s~m~V Amho.gd©gmYmaUnUo Zi_mJ© nÕVrZo dmhVyH$sMm IM© é. 1.15 à{VQ>Z, à{V {H$._r. Agm Amho. gÜ`m añVodmhVyH$sMm IM© à{V Q>Z, à{V {H$._r. é. 2.50 Agm Amho. ^maVmV df© 2010 AIoarg 80 AãO Q>Z VobdmhVyH$sMo C{Ôï> hmoVo.

6) XmoaI§S> _mJ© (amondo) : ^maVmV gmYmaU 16% ^m¡Jmo{bH$ joÌ\$i S>m|Jami, C§M gIb àXoem§Zrì`mnbobo Amho. Aem {R>H$mUr d {VWyZ Amdí`H$ dñVy§Mr dmhVyH$ H$aÊ`mgmR>r `m _mJm©Mm Adb§~ Ho$bmOmVmo. C§M {R>H$mUr, S>m|Jami àXoemV dñVy§À`m dmhVyH$sMm hm _mJ© ObX VgoM Am{W©H$ Ñï>çm {H$\$m`Vera_mZbm OmVmo. `m dmhVyH$ gmYZmMo \$m`Xo :-

(A) ho dmhVyH$ gmYZ n`m©daUmg YmoH$m H$arV Zmhr.

(~) XwJ©_, S>m|Jami d C§M {R>H$mUr H$_r A§VamÛmao dmhVyH$ eŠ` hmoV AgVo.

(H$) dmhVyH$sMr BVa gmYZo Am{W©H$Ñï>çm A{H$\$m`Vera Agë`mZo hr nÕV VwbZoZo {H$\$m`Vera R>aVo.

(S>) A{VdOZmÀ`m dñVy H$_r doioV dmhÿZ ZoUo eŠ` hmooVo.

`m dmhVyH$ gmYZmMm dmna ^maVmV {g{¸$_, _oKmb`, {_Pmoam_, {h_mMb àXoe d CÎmaàXoe Aem{R>H$mUr Ho$bm OmVmo. gÜ`m XmoaI§S>_mJ} 175 {H$. _r. A§Va àdmgr d _mb_Îmm dmhVyH$sgmR>r CnbãY Amho.

Aem nÕVrZo dmhVyH$sH$aUmV darbà_mUo añVo, aoëdo, gm_wÐrH$àdmg, hdmB© dmhVyH$, Zi_mJ© d XmoaI§S>_mJ© B. Mm Adb§~ Ho$bm OmVmo.

(B) JwXm_ H$m © (Warehousing) : ì yhemó ì`dñWmnZmMo ho _hÎdmMo H$m © åhUyZ AmoiIÊ`mVoVo. Am_ybmJ« ~Xbm§Mr à{H«$`m H$ê$Z AmYw{ZH$ JwXm_ H$m © AË §V à^mdr d n[aUm_H$maH$ R>abobo Amho.

{d{dY dñVy d godm§À`m nwadR>m gmIirV n[aUm_H$maH$Vm dmT>{dÊ`mV VgoM {ZU© H$m`m©À`mÑï>rZo JwXm_o_hÎdmMr R>abobr AmhoV. ì yhemó ì`dñWmnZmV JwXm_o AmYmamMo H$m © åhUyZ H$m © H$aVmV. JwXm_ H$m`m©_wio{d{dY C{Ôï>ço gmÜ` hmoÊ`mg _XV hmoVo. JwXm_o H$ƒm _mb, à{H«$`m wŠV _mb, V`ma dñVy B.À`m CbmT>mbrVdmT> hmoÊ`mg à_wI ^y{_H$m åhUyZ n[aUm_H$maH$ R>aVmV. JwXm_mMr H$m`} CËnmXH$Vm d qH$_V `m XmoZKQ>H$m§Ûmao R>a{dbr OmVmV. VgoM J«mhH$m§Mo g_mYmZ d JwXm_ H$m`m©Mm H$_r IM© hr C{Ôï>ço gmÜ` H$aÊ`mMmà`ËZ Ho$bm OmVmo. ì yhemó H$m © OmioMr (ZoQ>dH©$) {ZdS> H$aVmZm Ho§$ÐrV qH$dm {dH|$ÐrV JwXm_ nÕVrMm{dMma Ho$bm OmVmo. H|$ÐrV JwXm_ nÕVrV H$ƒm _mb {dVaUmda n« mdr {Z §ÌU R>odyZ H$m`m©darb IM© H$_rR>odVm oVmo, VWm{n {dH|$ÐrV JwXm_ nÕVrV {d{dY {R>H$mUr {dVaU H|$ÐmÛmam J«mhH$m§Zm CËH¥$ï> godm nwa{dUoeŠ` Pmbobo Amho. JwXm_ H$m`m©Ûmam Z\$m d¥Õr, IMm©V H$mQ>H$ga, J«mhH$m§À`m godm nmVirV dmT>, ñnY}V{Q>H$Uo B.gmR>r nwT>rb JaOm H$miOrnyd©H$ {dMmamV KoVë`m nm{hOoV.

(A) _mbgmR>m OmJoMm OmñVrV OmñV dmna H$aUo.

(~) CnbãY l_ d _Zwî`~imMr CËnmXH$Vm dmT>{dUo.

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(H$) _mb_ÎmoMm H$_mb dmna H$aUo.

(S>) _mb hmVmiUr H$nmVrÛmao IM© H$_r H$aUo.

(B) dñVy d godm§À`m CbmT>mbrV dmT> H$aUo B.

AbrH$S>o _m{hVr V§ÌmkmZ d XiUdiUmMr àJV gmYZo d gw{dYm§_wio JwXm_ H$m`m©V n[aUm_H$maH$Vmd H$m ©j_Vm {Z_m©U H$aUo eŠ` Pmbobo Amho. JwXm_ H$m`m©~m~V ObX _m{hVr nwa{dUo eŠ` Pmbobo Amho, na§Vwho gd© J«mhH$m§À`m Anojm, ì`dñWmnZmMo YmoaU, dñVy§Mm àH$ma, ~mOmanoR> ñnYm© B.da Adb§~yZ Amho.

ì yhemó nÕVrV JwXm_ H$m © hm A§VJ©V ^mJ hmo . ñWybÑï>rZo {dMma H$aVm, JwXm_ H$m © ho godm H$m ©AgyZ nwadRm gmIirV Ë`mÛmao nwT>rb H$m } nma nmS>br OmVmV.

(A) _mbgmR>m H$m © : JwXm_ H$m`m©Mo ho àmW{_H$ d _w»` H$m © hmo . CËnmXZ d Cn^moJ MH«$mV_mbgmR>m H$m © AË §V _hÎdmMo Amho. _mJUr {Z{_©VrV hm _hÎdmMm Xwdm hmo . _mbgmR>m H$m`m©V {d{dY H$m ©hmVr KoVbr OmVmV.

(~) _mb V`ma R>odUo : ~mOmanoR>mV dñVy, _mb {dVarV H$aÊ`mgmR>r JwXm_mV V`ma R>odmdm bmJVmo,Ë`mÑï>rZo ho JwXm_mMo _w»` H$m © R>aVo. Zm|XUr, AmXoe Zm|X{dUo d _mJUrZwgma JwXm_mVyZ _mb, dñVy J«mhH$m§n ªVnmR>{dbm OmVmo.

(H$) EH$ÌrH$aU : Ooìhm dñVy§Mm nwadR>m bhmZ à_mUmV {d{dY {R>H$mUr AgVmo, Ë`m n[apñWVrV EImÚm{R>H$mUr _mbmMo EH$ÌrH$aU H$amdo bmJVo. KmD$H$ à_mUmVrb Am`mV-{Z`m©V H$m`mªgmR>r dñVy§Mo EH$ÌrH$aUH$aUo AË`mdí`H$ R>aVo, Ë`mgmR>r `mo½` {Z`moOZmMr JaO {Z_m©U hmoVo.

(S>) _mbmMr {d^mJUr : darb C„o{Iboë`m EH$ÌrH$aU H$m`m©À`m nañna {damoYr ñdê$nmMo ho H$m © hmo ._moR>çm à_mUmV Ambobm _mb, dñVy J«mhH$m§n ªV {dVarV Ho$bm OmVmo.

(B) JmoXrVyZ _mb ^aUo : AZoH$Xm JwXm_mMm H$_rVH$_r dmna H$ê$Z JmoXrVyZ {d{eîR> {R>H$mUmnmgyZCn^moJ H|$ÐmH$S>o dñVy, _mb nmR>{dbm OmVmo. Ë`mgmR>r AË §V H$_r H$mimgmR>r JwXm_mV _mb R>odbm OmVmo.

(\$) {_lU : {d{dY dñVy CËnmXZ d {dVaU H$m © hmVr KoUmè`m ì`dgm` g§ñWm§~m~V JwXm_mV dñVy{_lUmMo H$m © hmVr ¿`mdr bmJVo, Ë`mgmR>r gmoB©Mo {R>H$mUr {ZdS>bo OmVo.

(J) doï>Z : JwXm_ H$m`m©Vrb ho EH$ à^mdr H$m © hmo . AZoH$Xm JwXm_m_Ü o doï>Z, nwZ: doï>Z H$m ©Oê$arà_mUo hmVr KoÊ`mV oVo.

(_) _mb CVa{dUo d CT>{dUo : JwXm_mMo ho A§{V_ H$m © åhUyZ AmoiIÊ`mV oVo. _mb Amë`mZ§Va VmoCVa{dbm OmVmo. VgoM Cn^moJ d {dH«$s H|$ÐmH$S>o _mb dmhZm§Ûmao nmR>{dbm OmVmo.

WmoS>Š`mV ì yhemó ì`dñWmnZmV JwXm_ H$m © A{d^mÁ` ñdê$nmZo EH$ _hÎdmMo d à^mdr H$m © R>aVo.(C) _mbhmVmiUr H$m © (Material Handling) : ì yhemó H$m`m©V ho Q>miVm Z oÊ`mgmaIo H$m ©

hmo . dmhVwH$sH$aUmer g§~§{YV ñdê$nmMo ho H$m © hmo . CÚmoJ, ì`dgm`, JwXm_ H$m`m©V dñVy§Mr _mbhmVmiUr

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H$m © _hÎdmMr R>aVo. _mbhmVmiUr H$m`m©gmR>r {d{dY àH$maÀ`m gmYZm§Mm, gm{hË`m§Mm dmna Ho$bm OmVmo._mbhmVmiUr gm{hË`m§Mr {ZdS> H$aVmZm JwXm_ nÕVrMm {dMma ìhmdm bmJVmo. JwXm_mMr aMZm, CnbãYOmJm, A§Va B.Mm {dMma H$ê$Z dñVy§Mr ghO hmbMmb {dZmAS>Wim hmoÊ`mÀ`m ÑîQ>rZo _mbhmVmiUr H$m ©_hÎdmMo R>aVo. gd©gmYmaUnUo dñVy§Mm àH$ma d AmH$ma `mÛmao _mbhmVmiUr nÕV {ZpíMV H$amdr bmJVo.JwXm_m§_Ü o _mbhmVmiUr nwT>rb pñWVrV {Z_m©U hmoV AgVo.

(A) dmhZmVyZ _mb CVa{dUo.

(~) JwXm_mVrb {d{eï> {R>H$mUr _mb R>odUo d gaH${dUo B.

(H$) AmXoemZwgma _mb {dVarV H$aVmZm _mb MT>{dUo.

(S>) VnmgUr d doï>Z H$m`m©gmR>r _mbhmVmiUr.

(B) JÇ>o, ~m°Šg, nwR>çmMo ImoHo$ B. dmhZmV ^aUo.

_mb hmVmiUr H$m`m©V H$m ©j_Vm AgUo AË §V Amdí`H$ Amho. _mbhmVmiUr hm l_CËnmXH$VoÀ`mX¥ï>rZo EH$ g§doXZerb H$m © åhUyZ AmoiIÊ`mV oVo. _mbhmVmiUrÀ`m Mm§Jë`m nÕVrZo hmbMmbrV JVr dnwadR>m gmIir, {dVaU H$m © AË §V gwb^ d gmoB©Mo hmoV AgVo.

_mb hmVmiUrÀ`m nÕVr :

_mb hmVmiUr nÕVtMo dJuH$aU doJdoJù`m nÕVrZo hmoVo. JwXm_mV, CÚmoJ d ì`dgm`mV _mbhmVmiUrgmR>r_mZdr l_mÀ`m, `m§{ÌH$s gmYZm§Mm, gm{hË`m§Mm d ñd §M{bV §Ìm§Mm dmna Ho$bm OmVmo. _mb hmVmiUrÀ`mnÕVr nwT>rbà_mUo :-

(A) l_ nÕVr (Manual system) : JwXm_m_Ü o, H$maImÝ`mV dmhVwH$sH$aUmdoir dñVy§À`m _mbhmVmiUrgmR>r dmnabm OmUmam hm gd©gmYmaU àH$ma hmo . _mb hmVmiUrMr hr nÕV ñdñV nÕV åhUyZAmoiIÊ`mV oVo. AmH$mamZo H$_r Agboë`m dñVy§gmR>r hr nÕV AZwgabr OmVo. gd©gmYmaUnUo 20 {H$bmoÀ`mAmVrb JÇ>o, ImoHo$ B.gmR>r JwXm_mV l_nÕVrMm Adb§~ Ho$bm OmVmo. dmhZmV _mb MT>{dUo d CVa{dUo`mgmR>r `m nÕVrZo _mb hmVmiUr H$m © hmoV AgVo. àJV XoemV hr nÕV H$_r dmnamV Amho.

(~) §ÌmÛmao _mb hmVmiUr : `m nÕVrZo _mb hmVmiUr H$aVmZm {d{dY §Ìm§Mm, gm{hË`m§Mm Adb§~Ho$bm OmVmo. JwXm_mVrb aMZoZwgma _mb hmVmiUr gmR>r `mo½` `§ÌmMr {ZdS> H$aUo H«$_àmá R>aVo. _mbhmVmiUrÀ`m `m nÕVr_wio l_, WH$dm, H§$Q>mim Xya H$aVm `oVmo. VgoM dñVy§Mr hmbMmb ObX, dñVyhmbMmbrV {dídgZr`Vm amIyZ CËnmXH$Vm {Z_m©U H$aUo eŠ` hmoVo. `m_wio doioMr ~MV hmoV AgVo. dñVyMm`mo½` àdmh amIVm oVmo VgoM gwa{jVVoMr h_r XoD$Z _mb hmVmiUr H$m`m©V dñVy§Mo hmoUmao ZwH$gmZ H$_r H$aVmoVo, Ë`mgmR>r nwT>rb §Ìm§Mm dmna Ho$bm OmVmo - MmH$mMr Q´>m°br, \$moH©$ {bâQ> Q´>H$, XmoaI§S> AWdm gmIirZo

AmoTy>Z ZoUo, gmo rÀ`m MmH$mMr JmS>r, amoba, nÅ>m, gmIir, H«o$Z B.

WmoS>Š`mV ì yhemó nÕVrV _mb hmVmiUr _hÎdmMr {H«$`m hmo . _mb hmVmiUr H$m`m©Zwgma nwadR>mgmIir H$m © H$aVo. JwXm_mVrb aMZm d àmá n[apñWVrZwgma `mo½` Ë`m _mb hmVmiUr H$m`m©Mr {ZdS> H$amdr

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bmJVo.

(D) doï>Z H$m © (Packaging) : doï>Z ho {dnUZmMo à^mdr gmYZ AgyZ Ë`mMm g§~§Y {dnUZ H$m`m©À`mH¥¥$Vrer Amho. ì yhemó ì`dñWmnZmV doï>ZmMm {dMma Ho$bm OmVmo. dñVy§À`m {H$_VrV doï>Z hm _hÎdmMm KQ>H$åhUyZ AmoiIÊ`mV oVmo. gd©gmYmaUnUo 5 Vo 30% IM© doï>Zmda hmoV AgVmo. dooï>Z H$m`m©Mr J«mhH$ /Cn^mo½`{df`H$ dñVy d Am¡Úmo{JH$ dñVy doï>Z Ago d{J©H$aU Ho$bo OmVo.

dñVy doï>ZmÛmao {dnUmZmMo hoVy gmÜ` Ho$bo OmVmV. _mbgmR>m, _mb hmVmiUr d dmhVwH$sH$aU H$m`m©VdñVy§Mo ZwH$gmZ Q>miUo hm doï>ZmMm _w»` hoVÿ hmo . dñVy§Zm OmñVrV OmñV g§ajU Úmdo, J«mhH$m§Zm dñVydmnaÊ`mg `mo½` Agmdr `m Ñï>rZo doï>Z H$m © AË §V à^mdr d n[aUm_H$maH$ R>aVo. `m H$m`m©_wio CËnmXH$VoVdmT> hmoVo. doï>Z H$m`m©da hmoUmam IM© hm KQ>H$ {dMmamV KoUo H«$_àmßV R>aVo. doï>Zm_wio dñVy§Mr H$m ©j_VmdmT>Vo, Ë`mMm EHy$U n[aUm_ åhUyZ H$m`m©darb IM© H$mhr à_mUmV H$_r hmoV AgVmo.

dñVy doï>ZmgmR>r bmHy$S>, ßb°pñQ>H$, KS>çm Ho$bobo nwÇ>o, YmVy, JdVmMm {~NmZm B. Mm dmna hmoV AgVmo.dñVyÀ`m àH$mamZwgma (Zmed§VnUm, YmoH$mXm`H$, ^m§S>dbr dñVy, gwQ>o ^mJ, ZmOyH$ dñVy, KQ>H$ dñVy B.)dñVy§Mo doï>Z R>admdo bmJVo.

ñdmÜ`m` :

1) ì yhemó ì`dñWmnZ åhUOo H$m`? Ë`mMo _hÎd WmoS>Š`mV {deX H$am.

2) ì yhemó ì`dñWmnZmMr C{Ôï>ço ñnï> H$am.

3) ì yhemó H$m`m©Vrb {d{dY KQ>H$ WmoS>Š`mV ñnï> H$am.

g§X © J«§W :

1. Vinod V. Sople (2004) - Logistics Management, Pearson Education

2. S. K. Bhattacharyya (2008) - Logistics Management, S. Chand Pub;

3. Donald J. Bowersox & - Logistical Management, Tata Megraw Hill Edition.

David J. Closs (2002)

ªªª

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_Zwî`~i {Z`moOZmMr JaO/Amdí`H$Vm(Need for Human Resource Planning)

_Zwî`~i {Z`moOZmV _Zwî`~imMr àmár, Cn`moJ, {dH$mg d Vo XrK©H$min`ªV ì`dgm`mV amhVrb`m{df`r EH$ {ZpíMV `moOZm, ì`yhaMZm AmIUo A{^àoV Amho. ì`dgm`mVrb XrK©H$mbrZ H$m`©`moOZm{dMmamV KoD$Z Ë`m ì`dpñWV nyU© hmoVrb ho Ü o S>moù`mg_moa R>oD$Z _Zwî`~i {Z`moOZmMr AmIUr H$brOmVo. _Zwî`~i {Z`moOZ ho _Zwî`~i ì`dñWmnZmMo EH$ àmW{_H$, nm`m yV d AË §V _hÎdmMo H$m © Amho._Zwî`~i {Z`moOZmMo H$m © {dMmanyd©H$, H$m ©j_VoZo, Aä`mgnyd©H$ nma nmS>ë`mg Ë`mMo AZoH$ bm^ {d{dYì`dgm` KQ>H$m§Zm àmá hmoVmV. _Zwî`~i {Z`moOZmMr JaO Imbrb nÕVrZo {deX H$aVm oVo.

1. ì`mdgm{`Z H$m } H$m ©j_VoZo, {Z`moOZmZwgma `mo½` {XeoZo, JVrZo, AI§S>nUo H$m ©aV amhÊ`mgmR>rAMwH$ _Zwî`~i {Z`moOZmMr JaO ^mgVo.

2. `mo½` g§» oV, `mo½` j_VoMo, `mo½`VoMo, H$m ©Hw$eb, emar[aH$ d _mZ{gH$X¥ï>çm gj_ _Zwî`~ig§nmXZ H$aUo.

3. ì`mdgm{`Z Ü o o, C{Ôï>ço Ano{jV doioV, {H$_mZ IMmV gmÜ` H$aUo.

4. CËnmXZ g§gmYZmMm _hÎm_ dmna H$aUo.

5. EHy$U IM© {H$_mZ amIyZ {_iH$V l_Vm dmT>dyZ ì`dgm` g§KQ>Zobm Am{W©H$ ñW¡ © àmá H$ê$Z XoUo.

6. A§{V_ godm d CËnmXZmMr JwUdÎmm Cƒ amIyZ J«mhH$m§Zm g_mYmZ {_idyZ XoUo.

7. OmñV qH$dm H$_r g§» oV H$_©Mmar ^aVrMo VmoQ>o, Xmof Q>miUo.

8. g§KQ>ZoV H$m © H$arV Agboë`m H$_©Mmè`m~m~V ~T>Vr, ~Xbr, à{ejU {df`H$ {ZU© KoUo gwb^hmoVo.

9. H$_©Mmè`m§Zm `mo½`VoZwgma, H$m © dmQ>n, A{YH$ma àXmZ H$aÊ`mgmR>r Ë`m§Zm H$m ©g_mYmZ {_idyZXoÊ`mgmR>r, Ë`m§Mr g§KQ>Zodarb {dídmg, {Zð>m dmT>{dÊ`mgmR>r _Zwî`~i {Z`moOZ Cn wŠV R>aVo.

10. H$_©Mmar d ì`dñWmnZ `m§À`mV AË`§V gbmo»`mMo g§~§Y {Z_m©U Pmë`mZo Am¡Úmo{JH$ H$bh,nañnam§{df`r A{dídmg {Z_m©U hmoV Zmhr. `m_wio Ë`mMo Xwîn[aUm_ Q>mibo OmVmV.

11. _¥V, {Zd¥Îm, ~T>Vr, nXmdZVr Pmboë`m H$_©Mmè`m§À`m OmJr ZdrZ `mo½` H$_©Mmar {Z wŠV H$aUoeŠ` hmoVo.

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12. H$_©Mmar J¡ahOoar, AXbm~Xb, {Z §{ÌV R>odbr OmVo.

13. AmYw{ZH$sH$aU, {dñVmarH$aUmÀ`m `moOZm èñdr H$aVm oVmV.

14. H$_©Mmar âVrMm IM© {H$_mZ amIbm OmVmo.

15. ^{dî`H$mbrZ JaO, Vm§{ÌH$ kmZ, \°$eZ, Vm§{ÌH$ ~Xb, g§emoYZ `m§Mm A§XmO H$ê$Z Ë`mZwgma`mo½`, gj_ H$_©Mmè`m§Mr âVr d {ZdS> H$aUo eŠ` hmoVo.

16. ì`dgm` g§KQ>ZoV A`mo½`, AnmÌ, AH$m ©j_, ~o{eñV, Aàm_m{UH$ H$_©Mmar KoVbo OmV ZmhrV.Ë`m_wio Ë`m§À`mnmgyZ hmody eH$Umao gd© n«H$maMo ZwH$gmZ, Xwîn[aUm_ Q>mibo OmVmV.

_Zwî`~i {Z`moOZmda n[aUm_ H$aUmao KQ>H$ :(Factors affecting Human Resource Planning) :

_Zwî`~i {Z`moOZ åhUOo ì`dgm` g§ñWoÀ`m EH${ÌV `moOZm§Mr A_§b~OmdUr H$aÊ`mgmR>r _Zwî`

~imMr Amdí`H$Vm {ZpíMV d nyU© H$aÊ`mMr à{H«$`m hmo . _Zwî`~i {Z`moOZ ho _Zwî`~i ì`dñWmnZmÀ`m

à{H«$ oVrb EH$ AË §V _hÎdmMo, àmW{_H$ d nm`m yV ñdê$nmMo H$m © Amho. `m_wio ho H$m © AË §V {dMmanyd©H$

d Cƒ H$m¡eë`mZo nyU© H$amdo bmJVo. AMyH$ _Zwî`~i {Z`moOZmMo AZoH$ bm^ ì`dgm` g§KQ>Zobm àmá hmoVmV.

CXm. Hw$eb, AZw dr, à{e{jV, àm_m{UH$ _Zwî`~imMr àmár, H$m © CÔoem§Mr nyV©Vm, H$m ©àdmhmV gmVË`,

gmYZgm_J«rMm H$_mb dmna, Z\$m àmár, darð>-H${ZîR> gbmo»`mMo g§~§Y B. `m_wio _Zwî`~i {Z`moOZ `m

_hÎdnyU© H$m`m©da à^md Q>mH$Umao KQ>H$ {dMmamV ¿`mdo bmJVmV. ho KQ>H$ Imbrbà_mUo -

1) _Zwî`~i ì`dñWmnH$mMr {Z`moOZj_Vm :

_Zwî`~i {Z`moOZ ho _Zwî`~i ì`dñWmnH$mMo EH$ AË §V _hÎdmMo d àmW{_H$ ñdê$nmMo H$m © Amho.

AMyH$ _Zwî`~i {Z`moOZmgmR>r ì`dñWmnH$mH$S>o {d{dY JwU d¡{eï>çm§Mr, j_Vm§Mr Amdí`H$Vm AgVo. CXm.

XyaX¥ï>r, AZw_mZ j_Vm, {díbofUj_Vm, AMyH$ {ZîH$f© j_Vm, ~m¡{ÕH$ j_Vm, KQ>H$m§Mr à^mdembr _mnZ

j_Vm, H$ënH$Vm B. WmoS>Š`mV _Zwî`~i ì`dñWmnH$mH$S>o gXa JwUd¡{eï>çm§Mm A^md Agob Va Vmo AMyH$

_Zwî`~i {Z`moOZ H$ê$ eH$V Zmhr. Ë`mZo Ho$boë`m _Zwî`~i {Z`moOZmV H$mhr C{Udm, ÌwQ>r amhVmV d Ë`mMo

AZoH$ {XK©H$mbrZ Xyîn[aUm_ ì`dgm` g§ñWobm ghZ H$amdo bmJVmV. CXm. A`mo½`, AnmÌ ì`ŠVtMr {ZdS>,

H$_©Mmar-darð> gVV g§Kf©, H$m ©à_mU, JVr, JwUdÎmm H$_r, C{Ôï> nwVug {db§~ B.

2) ì`dgm`mA§VJ©V KQ>H$m§{df`r ñnï> _m{hVrMm A^md :

_Zwî`~i ì`dñWmnH$mH$S>o ì`dgm`mA§VJ©V KQ>H$m~m~V gË`, ñnï>, nw[anyU©, {dídg{Z` _m{hVr d

AmH$S>odmar CnbãY AgUo Amdí`H$ Amho. CXm. H$moUË`m {d^mJmV H$moUVr d {H$Vr nXo [aŠV AmhoV, `m

nXm§À`m emar[aH$, _mZ{gH$, e¡j{UH$, Vm§{ÌH$ nmÌVm, EHy$U nXg§»`m, Z{OH$À`m ^{dî`mV Z{dZ {Z_m©U

hmoUmè`m nXm§Mr eŠ`Vm, nXm§À`m JaOoMm H$mbmdYr B. hr _m{hVr {OVH$s AMyH$ d n[anyU© Agob {VVH$s

AMyH$Vm _Zwî`~i {Z`moOZmbm àmá hmoVo. AMyH$ _Zwî`~i {Z`moOZm_wio CnH«$_mbm Amdí`H$VoBVHo$M d

Amdí`H$ `mo½`VoMo H$_©Mmar n«má H$aVm oVmV.

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3) ì`dgm`~mø KQ>H$m§~m~V A§XmO d Ë`m§Mo ghH$m © :

_Zwî`~i {Z`moOZ èñdr H$aÊ`mgmR>r AZoH$ ì`dgm`~mø KQ>H$m§Mo ghH$m`© ¿`mdo bmJVo. CXm.

à{gÕr _mÜ`_o, _Ü`ñV dJ©, amoOJma {d{Z_` H|$Ðo, gm_m{OH$ d H$m_Jma g§KQ>Zm, ~oamoOJma dJ©, e¡j{UH$

g§ñWm B. `m KQ>H$m§Mr H$m ©nÕVr, ghH$m`m©Mr d¥Îmr, H$m ©j_Vm d àm_m{UH$nUm `mda CnH«$_mÀ`m _Zwî`~i

{Z`moOZ H$m`m©Mr n[aUm_H$maH$Vm AmYm[aV AgVo. `mM~amo~a l_~mOmamVrb n[apñWVr Hw$eb, AHw$eb

_Zwî`~imÀ`m CnbãYVoMo à_mU, Ë`m§À`m JaOm, Anojm, _mZ{gH$Vm, _Ü`ñVm§Mr d AZwf§{JH$ godm nwa{dUmè`m§Mr

H$m ©nÕVr d _mZ{gH$Vm B. KQ>H$m§~m~V _Zwî`~i ì`dñWmnZmZo Ho$bobo AZw_mZ {OVHo$ AMyH$, ì`dhm ©,

dñVy{Zð> Agob {VVHo$ è _Zwî`~i {Z`moOZmbm àmá hmoVo.

4) CnH«$_mMr ^{dî`H$mbrZ {Xem :

_Zwî`~i ì`dñWmnZmbm _Zwî`~imMo {Z`moOZ H$aVmZm CnH«$_mMm ^{dî`H$mbrZ {dH$mg, Ë`mMr JVr

qH$dm {dH$mgmVrb AS>Wio `m{df`r AMyH$ A§XmO H$amdm bmJVmo. `m_wio ^{dî`H$mbrZ _Zwî`~imMr JaO

^mJ{dÊ`mgmR>r dV©_mZH$mimVM `mo½` Vr nmD$bo CMbVm oVmV. ì`dgm` joÌmVrb VoOr-_§XrMo ñdê$n,

{Xem, g§ñWonwT>rb g§Ü`m d AmìhmZo, Z{dZ V§ÌkmZ `m KQ>H$m§À`m AmYmao, ì`dgm` g§ñWoÀ`m {dñVmamMr qH$dm

AYmoJVrMr {Xem, doJ `m§Mr H$ënZm H$aVm oVo. `m_wio CnH«$_mMr ^{dî`H$mbrZ {Xem AO_mdyZ _Zwî`~imMo

{Z`moOZ H$aUo `mo½` R>aVo.

5) ~XbVo n`m©daU :

OmJ{VH$sH$aUmÀ`m à^mdm_wio ì`dgm` n`m©daU gVV doJmZo ~XbV AgVo. m_wio _Zwî`~i {Z`moOZmbm

Ano{jV è àmá hmoV Zmhr. l_~mOmamVrb n[apñWVr, ~oamoOJmarMo à_mU, Vm§{ÌH$, AVm§{ÌH$ _Zwî`~i,

~oamoOJmam§À`m JaOm, Anojm, _Ü`ñVm§Mr H$m ©nÕVr, BVa joÌmVyZ _Zwî`~img Agbobr _mJUr B. KQ>H$m§_Ü o

~XbË`m n`m©daUm_wio gVV ~Xb hmoV AgVmV. `m_wio ho ~Xb {dMmamV KoD$Z Ho$bobo _Zwî`~h {Z`moOZ

A{YH$ ì`dhm © d AMyH$ R>aVo.

6) emgH$s` {Z`_ d H$m`Xo :

H|$Ð d amÁ` emgZ H$_©Mmar âVr, {ZdS>, doVZ, H$m ©pñWVr, H$ë`mUH$mar gw{dYm B. ~m~V {Z`_,

ñWm`r AmXoe, H$m`Xo g§_V H$aV AgVo. `m gdmªMo H$mQ>oH$moa nmbZ H$aUo, gd© ì`mdgm{`H$m§da ~§YZH$maH$

AgVo. `m_wio _Zwî`~i ì`dñWmnZmbmhr _Zwî`~i {Z`moOZ H$aVmZm g§~§{YV emg{H$` AmXoe, {Z`_

{dMmamV ¿`mdo bmJVmV. AÝ`Wm emgH$s` H$madmB©bm gm_moao Omdo bmJVo.

7) gj_ H$_©Mmè`m§Mr CnbãYVm :

_Zwî`~i {Z`moOZmV àË oH$ nXmgmR>r Amdí`H$ AgUmè`m H$_©Mmè`m§À`m `mo½`Vm nmÌVm, EHy$U g§»`m

d Ë`m§À`m âVrMo _mJ© {ZpíMV Ho$bo OmVmV. na§Vw {ZdS>boë`m âVrÀ`m _mJm©Ûmao Ano{jV j_VoMo, JwUdÎmoMo,

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H$m¡eë`mMo nwago H$_©Mmar CnbãY Pmbo Zmhr Va _Zwî`~i {Z`moOZmg Ano{jV è àmá Pmbo Ago åhQ>bo OmV

Zmhr.

8) _Zwî`~i {Z`moOZmMr A§_b~OmdUr H$aUmam A{YH$mar dJ© :

H$moUË`mhr {Z`moOZmMo è ho Ë`m {Z`moOZmÀ`m à^mdr A§_b~OmdUrda AmYm[aV AgVo. åhUyZ

_Zwî`~i ì`dñWmnZmZo _Zwî`~i {Z`moOZmÀ`m A§_b~OmdUrMr O~m~Xmar gj_, àm_m{UH$, H$m`©j_

A{YH$mar dJm©da gmondmdr. VgoM A{YH$mar dJm©Zohr àË`j A§_b~OmdUr H$aVmZm Amnë`m j_Vm§Mm,

H$ënH$VoMm, {M{H$ËgH$ d¥ÎmrMm nwaonya Cn`moJ H$amdm. `m_wio _Zwî`~i {Z`moOZ èñdr hmoÊ`mg _XV hmoVo.

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_Owar, doVZ aMZm d àemgZ `mda n[aUm_ H$aUmao KQ>H$ :

(Factors Influencing Wages and Salary Structure and Administration) :

_Owar, doVZ aMZm d àemgZ `mda n[aUm_ H$aUmao AZoH$ KQ>H$ AmhoV. Ë`m§Mr WmoS>Š`mV _m{hVrImbrbà_mUo :

1. doVZ, qH$_V d Z\$m `mVrb g§~§Y : doVZ, CËnmXZ qH$_V d Z\$m `m§Mo nañna {damoYr g§~§YAgë`mZo `m {VÝht_Ü o g_Ýd` H$gm gmYmd`mMm hm àemgZmnwT>o àíZ C^m amhVmo. H$_©Mmè`m§Zm Amnë`mH$m_m~Ôb OmñVrV OmñV _mo~Xbm {_imdm hr Anojm AgVo. Y§Úmbm hmoUmam Z\$m hm Amnë`m emar[aH$ d~m¡{ÕH$ l_m_wio hmoVmo. Ë`m_wio doVZdmT>rÀ`m ñdê$nmV Ë`m Zâ`mVrb {hñgm AmnUmg {_imbm nm{hOo AgoË`m§Mo _V AgVo. Ë`m_wioM doVZdmT>rMr _mJUr gVV hmoV AgVo. doVZdmT>r_wio CËnmXZIMm©V dmT> hmoVo.CËnmXZIM© dmT>ë`mZo CÚmoJKQ>H$m§À`m Zâ`m_Ü o KQ> hmoVo. ^mJYmaH$m§Zr CÚmoJKQ>H$mgmR>r ^m§S>db nwa{dboboAgVo d OmoIr_ ñdrH$mabobr AgVo Voìhm `m ñdrH$maboë`m OmoI_rMm bm^m§emÀ`m ê$nmV `mo½` _mo~Xbm{_imbm nm{hOo; Aer Ë`m§Mr amñV Anojm AgVo. Oa doVZdmT>r_wio CËnmXZIM© dmT>bm d Zâ`mMo à_mUKQ>bo Va Ë`m§Mr amñV Anojm nyU© H$aUo AeŠ` hmoVo. CËnmXZIM© d n[aUm_r CËnmXZ qH$_V dmT>ë`mZo dñVy§MrqH$_V/ {dH«$s dmT>dmdr bmJVo. `m_wio J«mhH$m§Zm Vr dñVy _hmJ nS>Vo. J«mhH$m§À`m VH«$mar d {damoY gwê$ hmoVmo.g_mOmÀ`m {hVmH$S>o Xwb©j hmoVo. Voìhm `m {VÝhr dJmªZm g_mYmZ H$go bm ob `m àíZmMm àemgZmbm gVV{dMma H$amdm bmJVmo d Ë`m Ñï>rZo à`ËZerb amhmdo bmJVo.

2. CÚmoOH$, H$_©Mmar g§KQ>Zm d H$_©Mmar `m§Mr d¥Îmr : CÚmoOH$, H$_©Mmar g§KQ>Zm d H$_©Mmar`m§À`m doVZ aMZoH$S>o nmhÊ`mÀ`m d¥Îmr_Ü o d Ñ{ï>H$moUm_Ü o \$aH$ AgVmo. H$_©Mmar dJm©Mr AmnUmg AnwaodoVZ {_iVo, Amnë`m l_mMm mo½`, Ý`mæ` _mo~Xbm {_iV Zmhr AerM Zoh_r mdZm AgVo. Va ì`dñWmnH$m§ZmqH$dm CÚmoOH$m§Zm AmnU H$_©Mmè`m§Zm Ë`m§À`m l_mMm nyU© _mo~Xbm XoVmo d Ë`m§Zr VH«$ma H$aÊ`mMo H$maU ZmhrAgo dmQ>V AgVo. H$_©Mmar g§KQ>Zm§Mr AmnU H$_©Mmè`m§Mo {hVH$V} AgyZ H$_©Mmè`m§Zm doVZdmT> {_idyZ XoUoho Amnbo H$V©ì` Amho Aer YmaUm AgVo d Ë`mÑï>rZo Ë`m§Mo à`ËZ Mmby AgVmV. `m VrZ Ñ{ï>H$moUm§Mm doVZaMZoda d àemgZmda n[aUm_ hmoV AgVmo. gm_y{hH$ gm¡Xo~mOr hm _Owar/doVZ g_ñ oda n[aUm_ H$aUmam_hÎdmMm KQ>H$ Amho.

3. H$_©Mmè`mÀ`m JaOm d Am{W©H$ gwa{jVVm : CÚmoOH$, g_mO, H$_©Mmar g§KQ>Zm d H$_©Mmar `mgdmªZmM ho VÎdV: _mÝ` AgVo H$s H$_©Mmè`m§À`m Am{W©H$ JaOm nyU© H$aÊ`mBVnV d Ë`m§Zm Am{W©H$ gwa{jVVmbm ob BVnV _Owar/ doVZ {_imbo nm{hOo. na§Vw àË`jmV ì`dhmamV H$_©Mmè`m§À`m Am{W©H$ JaOm§Mo _yë`m§H$ZH$aUo, Am{W©H$ gwa{jVVm R>a{dUo d amhUr_mZ {ZX}em§H$mer _Owar / doVZ {ZJ{S>V H$aUo `m ~m~r \$ma H$R>rUAmhoV.

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4. H$_©Mmè`m§Mr CËnmXH$Vm : VÎdV: H$_©Mmè`m§À`m CËnmXH$VoZwgma Ë`mbm _Owar / doVZ XoUo ho`mo½` YmoaU Amho d Ë`mà_mUo {Xbr OmUmar _Owar / doVZ hm Ý`mæ` _mo~Xbm AgVmo. H$_©Mmè`mMo H$m_ AWdmCËnmXZ d _Owar `m§Mm AÝ`moÝ` g§~§Y AgVmo. OmñV CËnmXZmgmR>r OmñV _Owar, H$_r CËnmXZmgmR>r H$_r_Owar. na§Vw àË`j ì`dhmamV àËòH$ H$_©Mmè`m§Mo H$m_ ho _moOVm òÊ`mgmaIo AgV Zmhr. CXmhaUmW©,H$maHw$Zr H$m_. `m{edm` H$m`Xoera VaVwXr d H$_©Mmar g§KQ>Zm§Mm `m nÕVrbm {damoY AgVmo.

5. l_~mOmamVrb n[apñWVr d doVZXma : AW©emómMo "_mJUr d nwadR>m' (Demand ans Supply)

ho VÎd l{_H$m§À`m ~m~VrVhr bmJy nS>Vo. l{_H$m§Mr _mJUr OmñV Agob d Ë`m_mZmZo l{_H$ CnbãY ZgVrbVa _Owar / doVZ OmñV Úmdo bmJVo. `mCbQ> _mJUr H$_r Agob d l{_H$ _moR>çm à_mUmda CnbãY AgVrbVa H$_r _Owar / doVZmda H$_©Mmar {_iy eH$VmV. åhUOoM _Owam§À`m _mJUr nwadR>çmMm doVZ aMZoda n[aUm_hmoVmo d àemgZmbm doVZ / _Owar {ZpíMV H$aVmZm hr ~m~ {dMmamV ¿`mdr bmJVo.

VgoM Amnë`m CÚmoJKQ>H$mÀ`m joÌmV nydu ñWmnZ Pmbobo CÚmoJKQ>H$ H$m` XamZo _Owar / doVZ XoVmV`mMmhr {dMma H$aUo Oê$Z AgVo. BVa {R>H$mUr Or _Owar / doVZ {Xbo OmVo, {ZXmZ VodT>r _Owar / doVZH$_©Mmè`m§Zm XoUo H«$_àmá AgVo.

6. gm¡XmeŠVr (Collective Bargaining Power) : CÚmoJKQ>H$mVrb H$_©Mmar g§KQ>ZoMr gm¡XmeŠVr{H$Vr Amho `mMmhr _Owar d doVZ aMZoda n[aUm_ hmoVmo. H$_©Mmar g§KQ>Zm à~b, à^mdr Agob VaH$_©Mmè`m§Zm {VÀ`m _mJUrZwgma OmñV XamZo _Owar / doVZ Úmdo bmJVo. na§Vw H$_©Mmar g§KQ>Zm Xw~©b AgobVa {VÀ`m _mJUrH$S>o bj XoÊ`mMr ì`dñWmnZmg JaO AgV Zmhr. `m_wio H$_©Mmar g§KQ>ZoZo OmñV XamZo_mJUr Ho$br Var H$_r XamZo l{_H$ {_iy eH$VmV.

7. gaH$mar YmoaU d \$m`Xo : H$_©Mmè`m§À`m g_ñ`m§À`m ~m~VrV gaH$ma Ho$di ~¿`mMr y{_H$m KoD$eH$V Zmhr. H$_©Mmè`m§Zm `mo½` doVZ {_imdo. Ë`m§Mr H$m © n[apñWVr Mm§Jbr Agmdr. Ë`m§Zm CÚmoJmÀ`m{R>H$mUr Amdí`H$ Ë`m godm-gw{dYm CnbãY ìhmì`mV. Ë`m§Mo H$m_mMo Vmg R>amdrH$ Vmgm§nojm OmñV AgyZ oV. Ë`m§Zm H$m_ H$aVmZm `mo½` doir `mo½` VodT>r {dlm§Vr {_imdr. Ë`m§À`m Amamo½`mMo g§ajU ìhmdo. Ë`m§ZmZwH$gmZânmB© {_imdr ÑîQ>tZo gaH$ma YmoaU R>a{dVo d Ë`mMr A§_b~OmdUr ìhmdr `mgmR>r H$m`Xo H$aVo. `mgdmªMm n[aUm_ _Owar / doVZ aMZoda hmoV AgVmo. _Owar d doVZ àemgZmbm _Owar / doVZ {ZpíMV H$aVmZm`m gd© ~m~r ZOaog_moa R>odmì`m bmJVmV.

8. _mZ{gH$ d gm_m{OH$ KQ>H$ : _mZdmMo g_mYmZ, gwI ho Ho$di Am{W©H$ ~m~tÀ`mdaM Adb§~yZAgV Zmhr. _Owar d doVZ aMZoda n[aUm_ H$aUmao AZoH$ _mZ{gH$ d gm_m{OH$ KQ>H$ AmhoV. H$_©Mmè`mbm{_iUmè`m _Owarda qH$dm doVZmda Ë`mMm g_mOmVrb XOm© R>aV AgVmo. Ë`mÀ`m VwbZmË_H$ èpñdVoMo Vo_moO_mn Amho. EImÚm H$_©Mmè`mbm Xwgè`m {R>H$mUr H$m_ H$aUmè`m H$m_JmamÀ`m doVZmEdT>o qH$dm WmoS>o OmñVdoVZ Oar {_iV Agbo Var Ë`mbm ì`dñWmnZmH$Sy>Z Oa `mo½` qH$_V {_iV Zgob, Ë`mMm XOm© BVa{R>H$mUmÀ`m H$m_Jmam§nojm ImbMm Agob Va Ë`mbm _mZ{gH$ g_mYmZ bm^V Zmhr d Vmo ZmoH$ar gmoSy>ZOmÊ`mMm {dMma H$aVmo. gmYo CXmhaU Úmd`mMo Pmbo Va amÁ` dmhVyH$ _§S>imV H$maHw$Zmbm {_iUmè`mnJmamnojm S´>m`ìhaMm nJma OmñV AgVmo. na§Vw g_mOmV H$maHw$Zmbm Or à{Vð>m AgVo, Vr S´>m`ìhabm AgV

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Zmhr. VgoM EH$m g§KQ>Zonojm Xwgè`m g§KQ>ZoV Ë`mM H$m`m©gmR>r, nXmgmR>r, O~m~XmargmR>r H$_r doVZ AgobqH$dm XOm©, à{Vð>m H$_r Agob VargwÕm H$_©Mmar Ag_mYmZr amhVmo. H$_©Mmè`m§À`m _mZ{gH$ d gm_m{OH${dMmam§Mm n[aUm_ _Owar d doVZ aMZoda hmoV AgVmo.

9. ñnYm© : Hw$eb H$_©Mmè`m§Zm AZoH$m§À`mH$Sy>Z ZmoH$argmR>r ~mobmdUo oVo. Amnë`mbm Mm§Jbo, Hw$ebH$_©Mmar {_imdoV Ë`m Ñï>rZo doJdoJù`m CÚmoJm§V ñnYm© {Z_m©U hmoVo. `m ñnY}_wio Hw$eb H$_©Mmè`m§Mm ^mddYmaVmo d Ë`m§Zm OmñV doVZ Úmdo bmJVo. `mCbQ> EImÚm CÚmoJm_Ü o H$m_ H$aUo ho gd© Ñï>tZr {hVmdh,yfUmdh Agob Ë`m {R>H$mUr ZmoH$ar {_imdr åhUyZ H$_©Mmè`m§_Ü o ñnYm© {Z_m©U hmoVo. Aem doir H$_r

doVZmda H$_©Mmar {_iy eH$VmV. `mn«_mUo _mbH$m§Vrb qH$dm H$_©Mmè`m§Vrb ñnY}Mm _Owar d doVZ aMZodan[aUm_ hmoVmo.

10. CÚmoJKQ>H$mMr nJma XoÊ`mMr j_Vm : l{_H$m§Mr _Owar / doVZmMr _mJUr amñV Agob na§Vw{VVH$s _Owar / doVZ XoUo EImÚm CÚmoJmbm Ë`mÀ`m Am{W©H$ Xw~©bVo_wio eŠ` AgV Zmhr d H$_r XamZo l{_H$¿`mdo bmJVmV. Voìhm CÚmoJKQ>H$mÀ`m Am{W©H$ n[apñWVrMmgwÕm Ho$ìhm Ho$ìhm _Owar d doVZ aMZoda n[aUm_hmoVmo.

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Am¡Úmo{JH$ H$bh(Industrial Disputes)

àñVm{dH$ :

XoemÀ`m Am{W©H$ d Am¡Úmo{JH$ {dH$mgmgmR>r CÚmoJjoÌm_Ü`o "Am¡Úmo{JH$ em§VVm' Zm§XUo Amdí`H$AgVo. `mgmR>r H$m_Jma, _mbH$, ì`dñWmnZ `m§À`mV gbmo»`mMo, _¡{ÌnyU© g§~§Y Agmdo bmJVmV. na§Vw_mbH$, ì`dñWmnZ `m§À`m VwbZoV H$m_Jma dJ© Am{W©H$ d gm_m{OH$Ñï>çm H$_Hw$dV AgVmo. _mbH$m§À`mhmVmV gÎmm, g§nÎmr d A{YH$mam§Mo H|$ÐrH$aU Pmbobo AgVo. H$m_Jmam§H$S>o AkmZ, Xm[aÐç, Ag§K{Q>VnUm,Aën{ejU B. AdJwUm§Mo H|$ÐrH$aU Pmbobo AgVo. `m_wio H$mhr ñdmWu, AmË_H|$Ðr, bmo^r _mbH$m§ZmH$m_Jmam§Mr \$gdUyH$ H$aÊ`mV AmZ§X dmQ>Vmo. H$m_Jmam§À`m AkmZm_wio Ë`m§À`m Am{W©H$ \$gdUwH$sMr g§Yrì`dñWmnZmg {_iVo. na§Vw Á`mdoir H$m_Jmam§À`m \$gdUwH$sMr, {nidUwH$sMr n[agr_m JmR>br OmVo,H$m_Jmam§À`m ghZeŠVrMm A§V hmoVmo, Ë`mdoir H$m_Jmam§Mm g§Vmn, Ag§Vmof ^S>Hy$ bmJVmo d `mg g§KQ>ZoÀ`m_mÜ`_mVyZ IVnmUr {_imë`mg H$m_Jma Ag§Vmof CJ« ê$n YmaU H$aVmo d Ë`mMo ê$nm§Va Am¡Úmo{JH$ H$bhmVhmoVo. Am¡Úmo{JH$ H$bh hm Am¡Úmo{JH$ em§VVog d {dH$mgmg bmJbobm EH$ emn Amho Ago åhUVmV. Am¡Úmo{JH$H$bhmMo Xwîn[aUm_ BVHo$ ^`mZH$, CJ« AgVmV H$s, `m_wi§ g§nyU© CÚmoJjoÌmMo ApñVËdM YmoŠ`mV oVo.CÚmoJjoÌmMm {dH$mg R>ßn hmoVmo. Ë`mMo Xwîn[aUm_ CÚmoJjoÌmer g§~§{YV gd© KQ>H$m§Zm ^moJmdo bmJVmV. CXm.CÚmoOH$, mJYmaH$, H$m_Jma, J«mhH$, g_mO, N>moQ>o ì`mdgm{`H$, nwadR>mXma, _Ü`ñW, emgZ, amï´>, AW©ì`dñWmB.

Am¡Úmo{JH$ H$bhmMo Xwîn[aUm_ nmhVm, Vmo CX² dUmaM Zmhr qH$dm CX² dë`mg Ë`mMo Ëd[aV, `mo½`nÕVrZo {ZamH$aU hmoB©b `mgmR>r gd© g§~§{YV KQ>H$m§Zr H$m ©j_VoZo d àm_m{UH$nUo à`ËZ Ho$bo nm{hOoV. CXm.H$m_Jma, _mbH$, ì`dñWmnZ, emgZ, H$m_Jma H$ë`mU A{YH$mar B. _mbH$ d H$m_Jma g§KQ>Zm `m XmoÝhrnjm§Zr Amnbm Ah§H$ma ~mOybm R>odyZ H$m_Jma d g_mO {hVmgmR>r EH$m nmVirda oD$Z, Iwë`m dmVmdaUmV_Z_moH$ionUmZo EH$_oH$m§À`m AS>rAS>MUr {dMmamV KoD$Z Am¡Úmo{JH$ H$bhmMo {ZamH$aU H$amdo. H$m_Jma,_mbH$, ì`dñWmnZmZo nañnam§V Ago {dídmgmMo, gbmo»`mMo, ghH$m`m©Mo g§~§Y àñWm{nV H$amdoV H$s,Am¡Úmo{JH$ H$bhM CX² dUma Zmhr. WmoS>Š`mV, XmoÝhr njm§Zr g§KQ>ZoÀ`m {hVmbm àYmÝ` XoD$Z, ñd{hVm~amo~aXwgè`m§À`m {hVmMm {dMma Ho$bm Va Am¡Úmo{JH$ H$bh hr g§kmM CÚmoJjoÌmVyZ Zmhrer hmoB©b.

ì`m»`m :

1. Am¡Úmo{JH$ H$bh H$m`Xm 1947 _Yrb H$b_ 2 à_mUo, ""Am¡Úmo{JH$ H$bh åhUOo H$moUË`mhrH$m_JmamMr ZmoH$ar, ~oH$mar qH$dm ZmoH$arÀ`m AQ>r qH$dm eVu qH$dm l_mÀ`m n[apñWVrer g§~§Y Agbobm

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_mbH$ Am{U _mbH$ qH$dm H$m_Jma Am{U H$m_Jma qH$dm H$m_Jma Am{U H$m_Jma `m§À`mVrb H$bh qH$dm_V^oX.''

("Industrial dispute means any dispute or difference between employers and employers or

between employers and workmen or between workmen and workmen, which is connected with

the employment or non employment or the terms of employment or with the conditions of labour

of any person.")

Am¡Úmo{JH$ H$bhmMo ñdê$n :

H$m_Jma d _mbH$ `m§À`mV H$m_mg§~§Yr H$moUË`mhr H$maUm_wio dmX, _V^oX Pmë`mg d dmXmMo,_V oXmMo doioV d g_mYmZH$maH$[aË`m {ZagZ Z Pmë`mg Ë`mMo ê$nm§Va Am¡Úmo{JH$ H$bhmV hmoVo. H$m_Jmam§MmAg§Vmof g§K{Q>V ñdê$nmV Agob Va Am¡Úmo{JH$ H$bh CJ« ñdê$n YmaU H$aVmo d `m_YyZ g§n, Q>mio~§Xr, H$m_~§X, Koamd, _moMm©, Vi R>moH$Uo, ~{hîH$ma, {ZXe©Zo, AghH$ma, _§XJVrZo H$m_ B. J¡aàH$ma CX² dVmV.

1. g§n (Strike) : H$m_Jmam§À`m _mJÊ`m _mÝ` H$ê$Z KoÊ`mgmR>r g§n ho H$m_Jma g§KQ>Zm§À`m hmVmVrbà_wI eñÌ Amho. ñdV:À`m _mJÊ`m ì`dñWmnZmZo _mÝ` H$aÊ`mgmR>r Ë`m§À`mda X~md Q>mH$Ê`mgmR>r H$m_Jmag_yhmZo H$m_ ~§X R>odÊ`mMr Ho$bobr H¥$Vr åhUOo g§n hmo .

Am¡Úmo{JH$ H$bh H$m`Xm 1947 Zwgma ""g§n åhUOo H$moUË`mhr CÚmoJmVrb H$m_ Mmby R>odÊ`mgmR>r qH$dmH$m_ ñdrH$maÊ`mgmR>r qH$dm H$aÊ`mgmR>r Zo_boë`m H$m_Jmam§Zr gm_y{hH$ {dMmamZo H$m_ H$aÊ`mMo Wm§~{dUoqH$dm ~§X H$aUo qH$dm H$m_ H$aÊ`mg gVV ZH$ma XoUo qH$dm gm_y{hH$ {dMmamZo H$m_ Z H$aUo.''

g§nmMo àH$ma : g§nmMo à_wI àH$ma Imbrbà_mUo.

(1) Am{W©H$ g§n : Am{W©H$ _mJÊ`m _mÝ` H$ê$Z KoÊ`mgmR>r Ho$boë`m g§nmg Am{W©H$ g§n AgoåhUVmV. CXm .doVZ dmT>, ~moZg, Am{W©H$ ^Îmo, gdbVr B.

(2) ghmZw yVrdOm g§n : EH$m CÚmoJ g§KQ>Zo_Yrb H$m_Jmam§Zr nwH$maboë`m g§nmg nmqR>~m ì`ŠVH$aÊ`mgmR>r Xwgè`m CÚmoJ g§KQ>ZoVrb H$m_Jma gm_y{hH$Uo H$m_ ~§X H$aVmV. Ë`mdoir Ë`mg ghmZw yVrXe©H$g§n åhUVmV.

(3) gd©gmYmaU g§n : Á`mdoir {d{eï> àXoemVrb qH$dm CÚmoJmVrb OmñVrV OmñV qH$dm gd©g^mgX g§nmV CVaVmV Ë`mdoir Ë`mg gd©gmYmaU g§n Ago åhUVmV. gd© H$m_Jma dJm©er g§~§{YV Agboë`mgd©gmYmaU _mJÊ`m~m~V hm g§n Ho$bm OmVmo.

(4) ~¡R>m g§n : Á`mdoir H$m_Jma H$m_mMo {R>H$mU gmoS>Vhr ZmhrV VgoM H$m_hr H$aV ZmhrV Ë`mdoirË`mg H$m_Jmam§Mm ~¡R>m g§n Ago åhUVmV. `mbmM hË`ma R>odUo, boIUr R>odUo (~§X) g§n Agohr åhUVmV.

(5) _§XJVr g§n : `m nÕVrV H$m_Jma H$m_mÀ`m {R>H$mUr CnpñWV AgVmV. H$m_ H$arV AgVmV.na§Vw H$m_mMm doJ à_m{UV / {Z`{_V doJmnojm H$_r AgVmo.

2. Q>mio~§Xr (Lock Out) : H$m_Jmam§da XS>nU, X~md Q>mH$Ê`mgmR>r _mbH$ Q>mio~§Xr Omhra H$aVmo.

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ì`dñWmnZmZo {ZpíMV Ho$boë`m AQ>r d eVu H$m_Jma Omon ªV _mÝ` H$ê$Z H$m_mda hOa amhV ZmhrV Vmon ªVì`dñWmnZmZo H$m_mMo {R>H$mU ~§X R>odÊ`mMr Ho$bobr H¥$Vr åhUOo Q>mio~§Xr hmo . H$m_Jma g§KQ>ZoÀ`m eŠVrMmA§XmO KoÊ`mgmR>r d A{VaoH$s H$m_Jmam§À`m A{VaoH$s H¥$Ë`mg à{V~§Y H$aÊ`mgmR>r Q>mio~§Xr Ho$br OmVo.Am¡Úmo{JH$ H$bh H$m`Xm 1947 Zwgma, ""Q>mio~§Xr åhUOo Am¡Úmo{JH$ g§ñWoÀ`m _mbH$mZo H$m_mMr OmJm qH$dm{R>H$mU VmËnwaVo ~§X H$aUo qH$dm H$m_ ñW{JV H$aUo qH$dm Ë`m Am¡Úmo{JH$ g§ñWoda H$m_mda R>odboë`mì`ŠVtn¡H$s gd© qH$dm {H$Vrhr ì`ŠVtZm H$m_mda R>odÊ`mg ZH$ma XoUo.''

3. Koamd (Gherao) : Koamd hr H$m_Jmam§Mr gm_y{hH$ H¥$Vr AgVo. `m_Ü`o _mbH$mg, _mbH$à{V{ZYrg _mZdr gmIir_Ü o ~§{XñV Ho$bo OmVo. Ë`mbm H$m_mMo, amhÊ`mMo {R>H$mU gmoS>Ê`mg à{V~§Y Ho$bmOmVmo. Ë`mMo ~mhoa OmÊ`mMo _mJ© _mZdr H$S>o (Jmob) H$ê$Z ~§X Ho$bo OmVmV. _mbH$mg _mZdr Vwé§JmV ~§{XñVHo$bo OmVo. Koamd KmVboë`m ì`ŠVrg ~mhoa OmÊ`mg, H$moUVohr H$m_ H$aÊ`mg ñdmV§Í` {Xbo OmV Zmhr.H$m`XoeraÑï>çm VgoM Z¡{VH$Ñï>çm Koamd A`mo½` AgVmV. H$maU Koamdm_wio ì`ŠVrÀ`m hmbMmb ñdmV§Í`mdaJXm oVo. KoamdmÛmao ì`ŠVrda X~md, XS>nU Q>mHy$Z Ë`mbm A`mo½` _mJÊ`m _mÝ` H$aÊ`mg ^mJ nmS>bo OmVo.

4. Vi R>moH$Uo (Picketing) : Á`mdoir H$mhr H$m_Jma H$maImÝ`mÀ`m XadmOmOdi C o amhÿZ BVaH$m_Jmam§Zr H$m_mda hOa amhÿ Z o åhUyZ Ë`m§Mo _Vn[adV©Z H$aV AgVrb Va Ë`mg Vi R>moH$Uo Ago åhUVmV.Vi R>moH$Uo H¥$Vr_Ü o Oa H$moUË`mhr n«H$maÀ`m qhgoMm A§V^m©d Zgob Va Vr nyU©V: H$m`Xoera g_Obr OmVo.Amnbr y{_H$m, _mJÊ`m, AÝ`m` bmoH$m§Zm gm§JUo, Ë`m§Mm nmqR>~m {_i{dUo d Ë`mÛmao ì`dñWmnZmda X~mdQ>mH$Uo hm Vi R>moH$Uo H¥$VrMm _w»` CÔoe Amho.

5. ~{hîH$ma (Boy cott) : `m_Ü o H$m_Jma H$maImÝ`mÀ`m CËnmXZmda ~{hîH$ma Q>mH$VmV. CËnm{XVdñVy d godm§Mr IaoXr, dmna H$arV ZmhrV. g§nyU© g_mOmbmhr g§~§{YV H$maImÝ`mÀ`m CËnmXZmda ~{hîH$maQ>mH$Ê`mgmR>r AmdmhZ Ho$bo OmVo. ì`dñWmnZmg Amnë`m Ý`mæ` _mJÊ`m _mÝ` H$aÊ`mg àdÎm H$aÊ`mMm hmMm§Jbm _mJ© Amho. dñVy d godm§À`m {dH«$s_Ü o IamoIaM KQ> Pmë`mg H$m_Jmam§À`m _mJÊ`m _mZ H$aUoì`dñWmnZmg ^mJ nS>Vo.

Am¡Úmo{JH$ H$bhmMr H$maUo (Causes of Industrial Disputes)

_mbH$ dJ© d H$m_Jma dJ© `m§À`m_Ü o AZoH$ H$maUm§_wio Am¡Úmo{JH$ H$bh CX² dy eH$VmV. Am¡Úmo{JH$H$bhm_mJrb H$maUmMo àm_w»`mZo VrZ àH$mam§_Ü o dJr©H$aU Ho$bo OmVo. CXm. Am{W©H$, Am{W©Ho$Va d amOH$s`.Am¡Úmo{JH$ H$bhmMo Xwîn[aUm_ ^`mZH$ AgVmV. Ë`m_Ü o CÚmoJjoÌmer g§~§{YV gd© KQ>H$ hmoaniyZ {ZKVmV.`m_wio Am¡Úmo{JH$ H$bhm_mJrb H$maUo emoYUo, Aä`mgUo, {díbo{fV H$aUo AË`mdí`H$ R>aVo.

(A) Am{W©H$ H$maUo :

H$m_Jma Ag§Vmofm_mJrb _w»` H$maU åhUOo Am{W©H$ KQ>H$ hmo . H$m_Jmam§Zm Ë`m§À`m emar[aH$ H$ï>mMm,godoMm, H$m¡eë`mMm `mo½` _mo~Xbm XoUo ho ì`dñWmnZmMo AmÚ H$V©ì` Amho. na§Vw `m H$V©ì`mV ì`dñWmnZmZoHw$MamB© Ho$ë`mg Am¡Úmo{JH$ H$bh CX²^dÊ`mMr XmQ> eŠ`Vm AgVo. Am{W©H$ H$maUm_Ü`o Imbrb à_wIH$maUm§Mm g_mdoe hmoVmo.

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1. doVZ : H$m_Jmam§Zm Ë`m§À`m H$m_mMm, H$ï>mMm `mo½` _mo~Xbm {_i{dÊ`mMm _yb yV A{YH$ma Amho.H$m_Jmamg `mo½` doVZ {_imë`mg Ë`mÀ`m Hw$Qw>§~mÀ`m gd© JaOm ^mJyZ Ë`mbm H$m¡Qw>§{~H$ ñdmñÏ` àmá hmoVo.Am{W©H$ {dd§MZoVyZ Vmo _wŠV hmoVmo. `m_wio H$m_Jma dJ© gVV A{YH$ doVZmgmR>r PJS>V AgVmo. doVZàíZrXmoKm§Zrhr åhUOoM _mbH$ d H$m_Jma `m§Zr Q>moH$mMr y{_H$m ñdrH$maë`mg Am¡Úmo{JH$ H$bh dmT>V OmVmo.dmT>Vr _hmJmB©, amhUr_mZmMm IM© `m_wio H$m_Jmam§Zm nwaogo doVZ XoUo Amdí`H$ AgVo. _yi doVZmda BVa^Î`m§Mr a¸$_ Adb§~yZ Agë`mZo H$m_Jma g§KQ>Zm§Mm _yi doVZ dmT>{dÊ`mda ^a AgVmo. CXm. _hmJmB© ^Îmm,eha ^Îmm, Ka^mS>o ^Îmm, {Zd¥Îmr doVZ, CËnmXZ B. WmoS>Š`mV, doVZdmT> ho Am¡Úmo{JH$ H$bhmMo à_wI H$maUAmho.

2. {d{dY ^Îmo : H$m_Jmam§Zm _yi doVZm~amo~a BVahr ^Îmo {Xbo OmVmV. CXm. _hmJmB© ^Îmm, eha ^Îmm,dmhVyH$ ^Îmm, Ka^mS>o ^Îmm, YwbmB© ^Îmm B. `m ^Î`m§Mo à_mU _yi doVZmda Adb§~yZ AgVo. H$m_Jmam§ZmH$m_mer g§~§{YV Agboë`m IMmªMr ^anmB© XoÊ`mgmR>r Ë`m§Zm `mo½` amhUr_mZmZo OJVm oÊ`mgmR>r Ago ^Îmo{Xbo OmVmV. ^Îmm hm doVZmMmM EH$ ^mJ Amho. na§Vw H$moUVo ^Îmo Úmd`mMo? d {H$Vr Úmd`mMo? hm dmXmMm_wÔm AgVmo. ^Î`m§~m~V H$m_Jma AdmñVd _mJUr H$aV AgVrb Va Am¡Úmo{JH$ H$bhmMo àg§J CX² dVmV.

3. ~moZg d OmXm H$m_mMm _mo~Xbm : AmYw{ZH$ AW©ì`dñWoV "~moZg' hm H$m_Jmam§Mm Ý`mæ` h¸$g_Obm OmVmo. ~moZg ho {db§{~V doVZ g_Obo OmVo. ~moZgÀ`m A[^bmfoZo H$m_Jma df© a àm_m{UH$nUo,H$m ©j_VoZo H$m_ H$aVmV. Aem doir ì`dñWmnZmZo H$m_Jmam§Zm `mo½` XamZo ~moZg XoD$Z Ë`m§À`m XrnmdbrAmZ§XmV gh^mJr Pmbo nm{hOo. na§Vw H$mhr _mbH$ H$m_Jmam§Zm `mo½` XamZo ~moZg XoÊ`mg ZmIwe AgVmV. Aemn[apñWVrV H$m_Jmam§À`m ^mdZm§Mm CÐoH$ hmoÊ`mMr eŠ`Vm AgVo. `m_YyZ Am¡Úmo{JH$ g§Kfm©g Vm|S> \w$Q>Vo.

H$maImÝ`mH$S>o J«mhH$m§À`m AmXoemMr g§»`m OmñV Agob d Vo bdH$a nyU© H$aUo Amdí`H$ Agob VaH$m_Jmam§Zm {Z`{_V H$m_mÀ`m doionojm OmXm doi H$m_ H$aÊ`mg gm§{JVbo OmVo. gm_mÝ`V: {Z`{_V doioÀ`mdoVZXamÀ`m XwßnQ> doVZXa OmXm doiogmR>r {Xbm OmVmo. CXm. {Z`{_V H$m_mÀ`m doioMm doVZXa Vmgmbm é.20 Agob d H$m_JmamZo {Z`{_V doioZ§Va AmUIr EH$ Vmg OmXm H$m_ Ho$bo Va H$m_Jmamg `m OmXm VmgmModoVZ é.40 {Xbo OmB©b. OmñVrMo H$m_ d OmñVrÀ`m H$m_mMm doVZXa `m H$maUm_wio H$m_Jma d ì`dñWmnZ`m§Mm g§Kf© hmoÊ`mMr eŠ`Vm AgVo.

4. nJmar aOm : H$m_Jmam§Zm AZoH$ H$maUm§_wio aOm KoÊ`mMr JaO AgVo. CXm. ñdV:Mm AmOma,Hw$Qw>§~mVrb ì`ŠVtMm AmOma, _mZ{gH$ AñdmñÏ`, Ym{_©H$ CËgd, gU, gm_m{OH$, gmd©O{ZH$ g_ma§^,H$m¡Qw>§{~H$ AS>MUr, b¾, _w§O, dmT>{Xdg B. `mo½` H$maUm§gmR>r H$m_Jmam§Zm nJmar aOm XoUo C{MV R>aVo.H$m_Jmam§Zm df© amV {H$_mZ 12 Vo 15 nJmar aOm XoÊ`mMr gmo Agmdr. na§Vw H$m_Jmam§Zm `mo½` H$maUm§gmR>rnJmar aOm Z {Xë`mg Vo Ag_mYmZr, Ag§Vwï> ~ZVmV. `m_wio Am¡Úmo{JH$ H$bh hmoÊ`mMr eŠ`Vm AgVo.

5. nJmar gwÅ>r : EH$mM àH$maMo H$m_ gVV Ho$ë`mZo H$m_Jmam§Mm emar[aH$ WH$dm, H§$Q>mim, {ZéËgmhdmT>V OmVmo. `mMm à{VHy$b n[aUm_ Ë`m§À`m H$m ©j_Voda hmoVmo. `mgmR>r H$m_Jmam§Zm H$mhr {Xdg {dlm§VrgmR>rgwÅ>r XoUo `mo½` R>aVo. `m_wio H$m_Jmam§Zm emar[aH$, _mZ{gH$ ñdmñÏ` bm yZ Vo VmOoVdmZo hmoD$Z, Omo_mZo H$m ©

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H$aÊ`mg V`ma hmoVmV. na§Vw H$mhr _mbH$ nJmar gwÅ>r XoÊ`mg V`ma ZgVmV. n[aUm_V: H$m_Jma d _mbH$`m§À`mVrb Xar é§XmdV OmVo.

6. Zâ`mV {hñgm : CËnmXZ gmYZm§_Yrb H$m_Jma hm EH$_od KQ>H$ gOrd Amho. Vmo Amnë`m~wÕrÀ`m, H$m¡eë`mMm Cn`moJ H$ê$Z CËnmXZmÀ`m BVa gmYZm§H$Sy>Z H$m © H$ê$Z KoV AgVmo. åhUOo g§KQ>ZoMoè, Z\$m, ~è`mM A§er H$m_Jma dJm©À`m ghH$m`m©da, à{VgmXmda Adb§~yZ AgVmo. Ë`m_wio H$m_Jmam§ZmZâ`mVrb `mo½` {hñgm XoUo Amdí`H$ R>aVo. na§Vw ì`dñWmnZ H$m_Jmam§Mm hm Ý`mæ` A{YH$ma _mJUr S>mdbVAgob Va H$m_Jma Ag§Vmof dmTy>Z Am¡Úmo{JH$ H$bh CX² dy eH$Vmo.

7. H$m_mÀ`m doim : H$m_Jmam§À`m H$m_mÀ`m doim `mo½` Agmì`mV. H$m_Jmam§Zm EH$mM doir AmR>Vmgm§nojm OmñV H$m_ H$amdo bmJy Z o. H$m_mÀ`m doioV {dlm§VrMr doi A§V y©V Agmdr. H$m_mÀ`m nmirVAmR>dS>çmZo ~Xb H$amdm. gVV amÌnmir XoD$ Z o. `m_wio H$m_Jmam§Zm H$m ©g_mYmZ bm^Vo. na§Vw ì`dñWmnZmZoH$m_mMo doio~m~V A`mo½`, AÝ`m`H$maH$ YmoaU ñdrH$mabo Va Am¡Úmo{JH$ H$bh dmT>rg bmJVmo.

8. amhUr_mZmÀ`m IMm©V dmT> : ~mOmamVrb _hmJmB© H$_r Z hmoVm {Xdg|{Xdg dmT>V Agbobr{XgVo. JJZmbm {^S>boë`m _hmJmB©_Ü o gd©gm_mÝ` _mUgmbm OrdZ H§$R>Uo _wíH$sb Pmbo Amho. amhUr_mZmMmIM© dmT>ë`mZo X¡Z§{XZ IMm©Mr Vm|S>{_idUr H$aUohr AdKS> Pmbo Amho. Aem n[apñWVrV H$m_Jmam§Zm `mo½àmhUr_mZmZo OJVm oB©b d Vo Am{W©H$ {dd§MZoVyZ _wŠV hmoVrb BVHo$ doVZ XoUo ì`dñWmnZmMo H$V©ì` R>aVo.na§Vw ì`dñWmnZmZo `m H$V©ì`nyVuMr Q>mimQ>mi Ho$br Va Am¡Úmo{JH$ H$bh {Z_m©U hmoVmV.

9. doVZ _§S>imÀ`m {e\$maer~m~V Q>mimQ>mi : H$m_Jmam§Mo doVZ, doVZXa, doVZloÊ`m {ZpíMVH$aÊ`mgmR>r d Ë`m_Ü o doimodoir gwYmaUm H$aÊ`mgmR>r doVZ_§S>io ñWmnZ Ho$br OmVmV. doVZ _§S>imZo Ho$boë`m{e\$maer ì`dñWmnZmZo bJoM _mÝ` H$ê$Z A§_bmV AmUë`m nm{hOoV. na§Vw doVZ_§S>imÀ`m {e\$maer bmJyH$aÊ`mg ì`dñWmnZ Q>mimQ>mi, {Xa§JmB© H$aV Agob Va H$m_Jmam§Mm g§Vmn dmT>V OmVmo. H$mhr doiogdoVZ_§S>imÀ`m {e\$maer H$m_Jma g§KQ>Zog _mÝ` ZgVmV d `m {e\$maer ì`dñWmnZ A§_bmV AmUÊ`mMmà`ËZ H$arV Agob Va Am¡Úmo{JH$ g§Kfm©g gwédmV hmoVo.

10. H$m_Jma âVr-~T>Vr~m~V MwH$sMo YmoaU : H$m_Jma âVr ~T>Vr~m~V ì`dñWmnZ MwH$sMo,njnmVr, AÝ`m`H$maH$, d{ebo~mOrMo YmoaU Adb§~V Agob Va àm_m{UH$, JwUdmZ H$m_Jmam§Mo ZwH$gmZ hmoVo.Ë`m§À`mda AÝ`m` hmoVmo. `m_wio H$m_Jma dJm©V ì`dñWmnZm~m~V MrS>, g§Vmn {Z_m©U hmoVmo. g§VmnmMm A{VaoH$Pmë`mg Am¡Úmo{JH$ g§Kfm©g Vm|S> \w$Q>Vo.

11. H$m_Jma H$nmV : ì`dñWmnZmZo H$m_Jmam§Zm godoMr nyU© emídVr/h_r {Xbr nm{hOo. `m_wioH$m_Jmam§Zm H$m © d _mZ{gH$ g_mYmZ bm^Vo. `mCbQ> H$m_Jmam§À`m S>moŠ`mda H$nmVrMr gVV Q>m§JVr VbdmaAgob Va Ë`m§Mo emar[aH$, _mZ{gH$ ñdmñÏ` {~KS>Vo. _mZ{gH$ Ag§VwbZm_wio H$m_Jma ^S>H$VmV d `mVyZAm¡Úmo{JH$ g§Kf© noQ>Ê`mMr eŠ`Vm AgVo.

12. AÚ`mdV d ñd §M{bV §ÌmMm dmna d g§JUH$sH$aU : àË oH$ CÚmoOH$ ì`dgm` {dñVmamMo,{dH$mgmMo ñdßZ ~KV AgVmo. OmñV Z\$m {_i{dUo ho Va àË oH$ ì`dñWmnZmMo _yb yV Ü o AgVo. `mgmR>r

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ì`dñWmnZ ZdZdrZ `moOZm§Mr AmUIr H$arV AgVo. CXm. AmYw{ZH$sH$aU, `m§{ÌH$sH$aU, dmOdrH$aU,ñd §MbZ, g§JUH$sH$aU B. Aem AÚ`mdV §ÌmMm, V§ÌkmZmMm Adb§~ Ho$ë`m_wio _moR>çm à_mUmda CËnmXZ,CËnmXZmÀ`m XOm©V dmT>, CËnmXZ IMm©V ~MV n`m© mZo A{YH$ Z\$m hr Ü o o g\$b hmoVmV. `m_wio ì`dñWmnZgVV `m `moOZm§Mm nwañH$ma, nmR>nwamdm H$aV AgVmo. na§Vw `m `moOZm_wio H$m_Jma g§» oV KQ> hmoÊ`mMr eŠ`VmAgVo. H$mhr H$m_Jma godoVyZ H$_r, ~oH$ma hmoÊ`mMr eŠ`Vm AgVo. `m_wio H$m_Jma g§KQ>Zm Aem `moOZm§ZmH$S>mSy>Z {damoY H$aVmV. n[aUm_V: Am¡Úmo{JH$ Ag§Vmof C\$miyZ oVmo.

13. Am{W©H$ {df_Vm d Zâ`mMr A`mo½` {d^mJUr : maVmbm ñdmV§Í` {_imë`mZ§Va Am¡Úmo{JH$s-H$aUmÀ`m à{H«$ og JVr {_imbr. emgZmZo CÚmoJY§ÚmÀ`m {dH$mgmgmR>r CXma, ghH$m`m©Mo, gdbVrMo YmoaUñdrH$mabo. CÚmoOH$m§Zr `m YmoaUmMm bm^ CR>dyZ Amnë`m CÚmoJjoÌmMo Omio {dñVmabo. H$mhr CÚmoOH$m§ZrñdV:Mo Am¡Úmo{JH$ gm_«mÁ` àñWm{nV Ho$bo. na§Vw {dH$mgmMr \$io H$m_Jmam§Zm {_imbr ZmhrV. Zâ`mVrb WmoS>m{hñgm H$m_Jmam§À`m doVZmda IM© H$aÊ`mV Ambm. `m_wio CÚmoOH$ d H$m_Jma `m§À`mVrb Am{W©H$ {df_VoMrXar é§XmdV Jobr. n[aUm_V: H$m_Jmam§Mm Ag§Vmof dmTy> bmJbm. Ë`m_wioM ^maVr` CÚmoJjoÌmV gVVAm¡Úmo{JH$ H$bh CX² dV Agbobo {XgyZ oVmV.

(~) Am{W©Ho$Va H$maUo :

Am¡Úmo{JH$ H$bh Oar _w»`V: Am{W©H$ H$maUm_wio CX² dV Agbo Var, Am{W©Ho$Va H$maUm_wio CX² dUmè`mAm¡Úmo{JH$ H$bhmMo à_mU Xwb©j H$aÊ`mBVHo$ H$_r Zmhr. Am{W©Ho$Va H$maUm§_Ü ohr H$m_Jmam§Mo {hVg§~§Y Jw§VboAgë`mZo Vo Am{W©H$ KQ>H$mBVHo$M Am{W©Ho$Va KQ>H$m§Zm _hÎd XoVmV. `m_wio ì`dñWmnZmg Am{W©Ho$VaH$maUm§Mmhr ghmZw yVrZo {dMma H$amdm bmJVmo. AÝ`Wm Am¡Úmo{JH$ H$bh CX² dÊ`mMr eŠ`Vm AgVo.

1. Ag_mYmZH$maH$ H$m`©pñWVr : H$m_Jma H$maImÝ`m_Ü`o Á`m{R>H$mUr H$m_ H$aVmV VoWrbdmVmdaU, H$m ©n[apñWVr hr CËgmhdY©H$, Amamo½`Xm`H$ AgUo Amdí`H$ R>aVo. Ë`m_wio H$m_Jmam§Zm H$m ©g_mYmZ,emar[aH$ ñdmñÏ`, _mZ{gH$ ñdmñÏ` bm^Vo. `mbCQ> H$m`©pñWVr {ZéËgmhr, H§$Q>midmUr d Amamo½`mghmZrH$maH$ Agob Va Ë`mMo à{VHy$b n[aUm_ H$m_Jmam§À`m earamda, _Zmda hmoVmV. Ë`m§Mm {MS>{MS>onUm,g§Vmn dmT>V OmVmo. `mVyZ Am¡Úmo{JH$ H$bh dmT>V OmVmo.

2. H$m_Jma g§KQ>Zm§Zm _mÝ`Vm : CÚmoOH$m§Mm H$m_Jma g§KQ>Zm§H$S>o ~KÊ`mMm Ñ{ï>H$moU nyd©J«hXy{fV,g§Hw${MV Agob Va `mVyZ AZoH$ g_ñ`m CX² dVmV. CÚmoOH$ H$m_Jma g§KQ>Zog _mÝ`Vm XoV ZmhrV. g§KQ>ZmñWmnZog {damoY H$aVmV. ZdrZ, ñdV:À`m à^mdmImbr AgUmè`m g§KQ>Zog _mÝ`Vm, {VÀ`m {dñVmamgmR>rà`ËZ, H$m_Jma ZoVo {dH$V KoUo, H$m_Jma g§KQ>Zm§_Ü o ^m§CUo bmdUo, g§n \$moS>Uo, g§KQ>ZoMo IƒrH$aU H$aUoB. CÚmoOH$m§À`m Aem AZ¡{VH$ ~oH$m`Xoera, {d¿Zg§Vmofr d¥Îmr d H¥$Vr_wio H$m_Jma dJ© g§VßV hmoVmo. Ë`m§Mr_mbH$ {damoYr ^mdZm Vrd« hmoVo. H$m_Jmam§Mm Ag§Vmof dmT>rg bmJVmo.

3. ~oH$m`XoeranUo H$m_Jmam§Zm godoVyZ H$_r H$aUo : AH$m ©j_, ~o{eñV, Mmoar, _mam_mar Ho$boë`m,CÕQ> H$m_Jmam§Zm godoVyZ H$_r Ho$bo Va g§KQ>Zm Ë`m§À`m nm{R>er amhV Zmhr. na§Vw CÚmoOH$mZo ~oH$m`XoeranUo,nyd©J«hXy{fVnUmZo, AÝ`m`mZo àm_m{UH$, JwUdmZ H$m_Jmam§Zm godoVyZ H$_r Ho$bo Va H$m_Jma {~WaVmV. g§Vá

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hmoVmV. H$m_Jma g§KQ>Zm _mbH$m§À`m `m H¥$Vrg {damoY H$aÊ`mgmR>r Am§XmobZ N>oS>VmV. `m_wio Am¡Úmo{JH$ H$bhCX²^dVmo.

4. H$m_Jmam§Mr \$gdUyH$ : H$mhr CÚmoOH$ H$m_Jmam§Mr \$gdUyH$ H$aÊ`mgmR>r gVV ZdZdrZ _mJ©emoYV AgVmV. H$m_Jmam§À`m \$gdUwH$s_Ü o Ë`m§Mm ñdmW© XS>bobm AgVmo. na§Vw Á`mdoir AÝ`m`mMm A{VaoH$hmoVmo. Ë`mdoir H$m_JmadJ© EH$Ì `oD$Z _mbH$mÀ`m \$gdUwH$sÀ`m YmoaUm{déÕ bT>m C^maVmV. `m_wioAm¡Úmo{JH$ g§Kf© noQ>V OmVmo. H$m_Jmam§Zm H$_r doVZ, OmXm H$m_, OmñV doi H$m_, ^Îmo, ~moZg XoÊ`mg ZH$ma,A`mo½` H$m ©pñWVr, ~T>Vr, ~XbrMo Am{_f, H$ë`mUH$mar `moOZm§~m~V ImoQ>r AmídmgZo, àbmo Zo XmIdyZH$m_Jmam§Mr \$gdUyH$ d {nidUyH$ Ho$br OmVo.

5. _mbH$-H$m_Jma d¡_Zñ` : H$m_Jma-_mbH$, H$m_Jma-ì`dñWmnZ, H$m_Jma-H$m_Jma `m§À`mVrbAm¡Úmo{JH$ g§~§Y ghH$m`m©Mo, {dídmgmMo, gm_§Oñ`mMo AgVrb Va Am¡Úmo{JH$ {dH$mgmbm MmbZm {_iVo.`mCbQ> `m KQ>H$m§Vrb g§~§Y H$Qw>VoMo, A{dídmgmMo, J¡ag_OmMo, ÛofmMo, _ËgamMo AgVrb Va Am¡Úmo{JH$g§~§Y {~KSy>Z Am¡Úmo{JH$ H$bh dmTy>Z Am¡Úmo{JH$ em§VVm §J nmdVo.

6. g§KQ>Zm§Mo nañna {damoYr YmoaU : amOH$s` nwT>mar, H$m_Jma ZoVo ñdV:À`m ñdmWm©gmR>r, ApñVËdmgmR>rñdV§Ì H$m_Jma g§KQ>Zm ñWmnZ H$aVmV. `m_wio EH$mM H$maImÝ`mV, CÚmoJmV XmoZ-VrZ H$m_Jma g§KQ>ZmApñVËdmV Agboë`m {XgVmV. àË oH$ ZoVm ñdV:À`m g§KQ>ZoMo H$m ©joÌ d g^mgX dmT>{dÊ`mgmR>r à`ËZerbAgVmo. àË oH$ g§KQ>Zm H$moUË`mVar amOH$s` njmÀ`m n« mdmImbr AgVo. m_wio àË oH$ g§KQ>ZoMr {dMmagaUr,H$m ©nÕVr {^Þ Agbobr {XgVo. H$mhr g§KQ>Zm Ohmb_VdmXr AgVmV Va H$mhr _dmi_VdmXr AgVmV.Ë`m_wio Ë`m§À`mV bhmZghmZ H$maUmdê$Z g§Kf© hmoV AgVmo d Ë`mMo ê$nm§Va Am¡Úmo{JH$ H$bhmV hmoV AgVo.H$mhr g§KQ>Zm§_Ü o BVHo$ eÌwËd AgVmo H$s, Vo ñdV:À`m {hVmgmR>r H$m_Jma {hVmH$S>ohr Xwb©j H$aVmV.

7. d¡ {ŠVH$ H$maUo : H$m_Jmam§À`m d¡ {ŠVH$ H$maUm§_wiohr Am¡Úmo{JH$ g§Kfm©g dmMm \w$Q>bobr {XgVo.CXm. aOm, J¡ahOoar, {ejm, X§S>, {eñV §J H$madmB©, d¡ {ŠVH$ Ûof, _mZhmZr B. {H$aH$moi na§Vw d¡ {ŠVH$ñdê$nmÀ`m H$maUm§_wio H$m_Jmam§_Yrb Ag§Vmof dmT>V OmVmo. d[aîR>m§H$Sy>Z An_mZ, njnmVr dmJUyH$, AÝ`m`,~Xbr, nXmdZVr, doVZ H$nmV, ~T>Vr ZmH$maUo, à{ejUmMr g§Yr, BVa gw{dYm Z nwa{dUo B. d¡ {ŠVH$H$maUm§Zmhr H$mhr doiog gmd©O{ZH$ ñdê$n àmá hmoD$Z Am¡Úmo{JH$ g§Kf© CX² dy eH$Vmo.

8. emgH$s` YmoaUo : H|$Ð d amÁ` emgZ Am¡Úmo{JH$ H$m_Jmam~m~V {d{dY H$m`Xo, YmoaUo, {Z`_,`moOZm Omhra H$aV AgVo. _w»`V: H$m_Jma {hVajUmgmR>r, g§dY©ZmgmR>r hr YmoaUo AmIbr OmVmV. na§VwYmoaUm§Mr g§{X½YVm, _mbH$Ym{O©Ur YmoaUo, YmoaUm{df`r J¡ag_O, Anwao AmH$bZ, ^rVr B. H$maUm§_wioH$m_Jma emgH$s` YmoaUm§Zm {damoY H$aVmV. YmoaUm{déÕ Am§XmobZo, {ZXe©Zo H$aVmV.

9. ghmZw yVr XmI{dÊ`mgmR>r g§n : H$m_Jma g§KQ>Zm nañnam_Yrb gbmoIm, EoŠ` {Q>H${dÊ`mgmR>rd Xe©{dÊ`mgmR>r EH$m g§KQ>ZoZo nwH$maboë`m g§nmg nmqR>~m XoÊ`mgmR>r BVa g§KQ>Zmhr g§nmV CVaVmV. CXm.àmW{_H$ {ejH$m§À`m g§nmV _mÜ`{_H$, H${Zð> d d[að> _hm{dÚmb`rZ {ejH$, {ejHo$Îma H$_©Mmar nmqR>~mOmhra H$aVmV.

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10. g§XoedhZmMm A^md : ì`dñWmnZ d H$m_Jma g§KQ>Zm `m§À`m_Ü o àË`j, gVV g§XoedhZmMmA^md Agob Va Am¡Úmo{JH$ H$bh {_Q>Ê`mEodOr dmT>rg bmJVmV. `m XmoÝhr KQ>H$m§Zm EH$Ì AmUÊ`mgmR>rË`m§À`mV g_PmoVm KS>{dÊ`mgmR>r àm_m{UH$ Hw$eb _Ü`ñWm§Mr JaO AgVo. na§Vw XmoÝhr KQ>H$m§Mm nañnam§H$S>onmhÊ`mMm Ñ{ï>H$moU nyd©J«hXy{fV, g§Hw${MV Agob, _Ü`ñW Aàm_m{UH$ AgVrb, g§XoedhZ §ÌUm AH$m ©j_Agob Va Am¡Úmo{JH$ H$bh dmT>V amhVmV.

11. H$m_Jmam§Mm ì`dñWmnZmV gh^mJ : H$m_Jmam§Zm ì`dñWmnZmÀ`m à{H«$`oV gh^mJr H$ê$ZË`m§À`m kmZmMm, H$m¡eë`mMm Cn`moJ g§KQ>ZoÀ`m {dH$mgmgmR>r H$ê$Z KoUo ho AmYw{ZH$ ì`dñWmnZmMo V§Ì Amho.na§Vw H$mhr CÚmoOH$ H$m_Jmam§Zm {Z`moOZmÀ`m, {ZU© mÀ`m à{H«$ oV gh^mJr H$ê$Z KoÊ`mg CËgwH$ ZgVmV.`m_wio H$m_Jma ZmamO, CXmgrZ hmoVmV.

12. ~o{eñV d qhgm : H$mhr H$m_Jma ~o{eñV, qhgH$ d¥ÎmrMo AgVmV. ~o{eñV H$m_Jmam§À`m{dÜd§gH$d¥Îmr_wio H$m_Jma g§KQ>Zm ~XZm_ hmoVmV. Ago H$m_Jma ñd{hVm~amo~a BVa H$m_Jmam§Mo {hVhr YmoŠ`mVAmUVmV. ~o{eñV H$m_Jmam§À`m dV©Zmbm H§$Q>miyZ ì`dñWmnZ Q>mio~§Xr bmJy H$aVo.

(H$) amOH$s` YmoaUo :

H$m_Jma g§KQ>ZmMr {Z{_©Vr H$m_Jma Midir_YyZ Pmbr nm{hOo. na§Vw XwX£dmZo ^maVmVrb AZoH$g§KQ>Zm§Mr {Z{_©Vr amOH$s` nj, amOH$s` ZoVo `m§À`m nwT>mH$mamZo Pmbobr {XgyZ oVo. amOH$s` nj ñdV:À`mñdmWm©gmR>r H$m_Jma g§KQ>Zm§Mm Cn`moJ H$ê$Z KoVmV. amOH$s` H$maUm§gmR>r H$m_Jmam§da Am§XmobZo H$aÊ`mgmR>rXS>nU Q>mH$bo OmVo. na§Vw Aem Am§XmobZmnmgyZ H$m_Jmam§Mo H$mhrhr {hV gmYbo OmV Zmhr. `mCbQ> H$m_Jmam§MoAZoH$ àH$mao ZwH$gmZ hmoVo. Á`mdoir H$m_Jmam§Zm OmUrd hmoVo H$s, Amnbm Cn`moJ amOH$s` ZoË`m§Zr ñd{hVmgmR>rHo$bm Ë`mdoir Vo AñdñW hmoVmV. g§VßV hmoVmV. Aem doir Ë`m§À`m hmVyZ AZw{MV àH$ma, KQ>Zm KS>Ê`mMreŠ`Vm AgVo.

1. gmå`dmXr {dMmagaUr : a{e`mZo gmå`dmXr {dMmagaUrMm Ë`mJ Ho$bm AgVm Var ^maVmVrbH$m_Jma ZoVo d H$m_Jma g§KQ>Zm§da `m {dMmagaUrMm AOyZ ~amM à^md Amho. `m {dMmagaUrZo H$m_Jmam§ZmAm{W©H$, gm_m{OH$ à{VîR>m àmá H$ê$Z {Xbr. H$m_Jmam§À`m Km_mVyZ, aŠVmVyZ Zâ`mMr {Z{_©Vr hmoVo. na§VwZâ`mVrb Aën {hñgm H$m_Jmam§Zm doVZ ê$nmZo {Xbm OmVmo. `m_wio H$m_Jmam§À`m _ZmV _mbH$m{df`r K¥Um,MrS> {Z_m©U hmoVo. Amnë`m H$ï>mVyZ, Km_mVyZ {Z_m©U Pmboë`m n¡emVyZ _mbH$dJ© EofAmam_r, M¡ZrMo OrdZH§$R>V Amho. Aer ^mdZm H$m_Jmam§À`m _ZmV {Z_m©U Pmë`m_wio Ë`m§Mm g§Vmn CJ« hmoVmo. WmoS>Š`mV, gmå`dmXr{dMmagaUrMm à^md H$m_Jma g§KQ>Zmda Agë`mZo _mbH$m§À`m H$m_Jma{hV{damoYr YmoaUm{déÕ àIa Am§XmobZN>oS>bo OmVo d _mbH$m§Zm Ë`m§À`m AÝ`m`r YmoaUmV ~Xb H$aÊ`mg ^mJ nmS>bo OmVo.

Am¡Úmo{JH$ H$bhmMo n[aUm_ :Am¡Úmo{JH$ H$bhmMm CX² d AZoH$ H$maUm§_wio hmoÊ`mMr eŠ`Vm AgVo. Am¡Úmo{JH$ H$bh H$moUË`mhr

H$maUm_wio {Z_m©U Pmbm Var, Ë`mMo ^`mZH$ Xwîn[aUm_ Q>miVm oV ZmhrV. Am¡Úmo{JH$ H$bhmer àË`j g§~§YAgboë`m CXm. H$m_Jma, _mbH$, H$m_Jma g§KQ>Zm B. VgoM àË`j g§~§Y Zgboë`m CXm. J«mhH$, g_mO, amï´>,

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N>moQ>o, Xwæ`_, nyaH$ CÚmoJ B. Aem gd© KQ>H$m§Zm Ë`mMo Xwîn[aUm_ ghZ H$amdo bmJVmV. Am¡Úmo{JH$ H$bhmMoà_wI Xwîn[aUm_ Imbrbà_mUo AmhoV.

1. l_{Xdgm§Mr hmZr : Am¡Úmo{JH$ H$bh CX² dë`m_wio _moR>çm à_mUmda l_{Xdgm§Mr hmZr hmoVo.g§n, Q>mio~§Xr, Koamd `m H$maUm§_wio EH$Xm dm`m Jobobo l_{Xdg naV H$Yrhr ^ê$Z H$mT>Vm oV ZmhrV.l_{Xdg dm`m OmVmo, åhUOo `m {Xder CËnmXZH$m © hmoV Zmhr. Ë`m_wio amï´>r` CËnmXZ KQ>Vo. VgoM Ë`m{XdgmMr l_, §Ì, D$Om© eŠVr dm`m OmVo. `m_wio amï´>mMo, AW©ì`dñWoMo _moR>çm à_mUmda ZwH$gmZ hmoVo.

2. amï´>r` CËnÞmV KQ> : H$m_Jma g§KQ>Zm d _mbH$ `m§À`mV g§Kf© CX² dë`mg CÚmoJg§ñWm ~§X amhVo.CËnmXZ H$m © ~§X hmoVo. `m_wio amï´>r` CËnmXZmV, n`m© mZo amï´>r` CËnÞmV KQ> hmoVo. XaS>moB© CËnÞ KQ>Vo.AW©ì`dñWoda à{VHy$b n{aUm_ hmoVmV. eoAa ~mOmamV _§Xr oVo. Am§Vaamï´>r` ~mOmamVrb nV H$_r hmoVo.

3. CÚmoJY§Úmda Xwîn[aUm_ : Á`m CÚmoJY§ÚmV Am¡Úmo{JH$ H$bh gwê$ AgVmo. Ë`m CÚmoJY§ÚmZm AZoH$Xwîn[aUm_ ghZ H$amdo bmJVo. CÚmoJY§Xo ~§X Pmë`mZo ì`mdgm`rZ {H«$`m ApñVËdmV òD$ eH$V ZmhrV.CËnmXZmMo à_mU KQ>ë`mZo CËnmXZ IM© dmT>Vmo. pñWa IM© H$_r hmoV Zmhr, Z\$m H$_r hmoVmo. J«mhH$XwamdÊ`mMr eŠ`Vm, ñnY©H$ g§ñWm ~mOmanoR> H$m~rO H$aÊ`mMr eŠ`Vm, Zmdbm¡{H$H$, nV T>mgiVo, CËnmXZH$m`© OmñV H$mi ~§X am{hë`mg `§Ìo, CnH$aUo, H$ƒm _mb, AY©n¸$m _mb Iam~ hmoÊ`mMr eŠ`Vm.^m§S>dbmMm dmna hmoV Zmhr na§Vw Ë`mda ì`mO Úmdo bmJVo. `m gdmªMm n[aUm_ ì`dgm`mMm VmoQ>m dmT>V OmVmo.ì`dgm` AmOmar nS>VmV. CÚmoJY§ÚmMr {dgO©ZmÀ`m {XeoZo dmQ>Mmb gwê$ hmoVo.

4. J«mhH$m§Mo ZwH$gmZ : Am¡Úmo{JH$ H$bhmMr CËnÎmr d J«mhH$ `m§Mm XwamÝd ohr g§~§Y ZgVmZm Ë`mMoXwîn[aUm_ V_m_ J«mhH$m§Zm ghZ H$amdo bmJVmV. H$maImZo ~§X Pmë`mZo CËnmXZ H$m © W§S>mdVo. _mJUrÀ`mà_mUmV nwadR>m H$aVm oV Zgë`mZo _Ü`ñWm§À`m J¡aàH$mam§Zm D$V oVmo. CXm. H¥${Ì_ Q>§MmB©, H$mim~mOma,ogi, BVa dñVy IaoXrMr gŠVr, qH$_V dmT> BË`mXr. dñVy d godm§Mm nwadR>m _`m©{XV Agë`mZo J«mhH$m§Mr

\$gdUyH$, {nidUyH$ Ho$br OmVo. OrdZmdí`H$ dñVy, gmd©O{ZH$ CnH«$_ Aem CÚmoJm§V g§n, Q>mio~§Xr AgoàH$ma CX² dbo Va gd©gm_mÝ` OZVoÀ`m hmbAnoï>m§Zm gr_m amhV Zmhr. g§n {_Q>ë`mdahr n[apñWVrV gwYmaUmhmoÊ`mg ~amM H$mi bmJVmo. g§nH$mimVrb VmoQ>m ^ê$Z H$mT>Ê`mgmR>r, H$m_Jmam§Zm Úmì`m bmJUmè`m OmXmdoVZmMr ânmB© H$aÊ`mgmR>r ì`dñWmnZ dñVyÀ`m qH$_VrV dmT> H$aÊ`mMm _mJ© AZwgaVo. `m_wio Am¡Úmo{JH$H$bhmMo Xwîn[aUm_ J«mhH$dJm©g XrK©H$mb ^moJmdo bmJVmV Ago åhQ>bo OmVo.

5. H$m_JmamMo ZwH$gmZ : Am¡Úmo{JH$ H$bhm_wio gdm©{YH$ ZwH$gmZ H$m_Jma dJm©Mo hmoVo. g§nH$mimVH$m_Jmam§Zm doVZ {_iV Zmhr. Vo AmYrM Jar~ Agë`mZo Ë`m§Mo Xm[aÐç dmT>V OmVo. Ë`m§À`m Hw$Qw>§~mdaCnmg_marMr, AY©nmoQ>r amhÊ`mMr doi oVo. Ë`m_wio H$m_Jma ì`gZm{YZ d H$O©~mOmar hmoVmV. Ë`m§Mo _mZ{gH$g§VwbZ T>iVo. Ë`m§À`m hmVyZ AZw{MV KQ>Zm KS>VmV. Ë`m§Mo H$m¡Qw>§{~H$ ñdmñÏ` b`mg OmVo. H$maImZm OmñVH$mi ~§X am{hë`mg Ë`m§Mo H$m ©H$m¡eë` KQ>V OmVo. g§nmV gh^mJr Pmboë`m H$m_Jmam§Zm ì`dñWmnZmH$Sy>ZnjnmVr dmJUyH$ {_iVo. Ë`m§Zm ~T>Vr, à{ejUg§Yr, BVa gw{dYm ZmH$maë`m OmVmV. g§n Aèñdr Pmbm Vaì`dñWmnZmÀ`m AÝ`m`H$maH$ AQ>tZm A{ZÀN>oZo g§_Vr XoD$Z H$m_mda hOa ìhmdo bmJVo. `mdoir H$m_Jmam§MoAm{W©H$ ZwH$gmZ hmoVo. gm_m{OH$ à{VîR>m Ywirg {_iVo. ì`dñWmnZmÀ`m X~md d XS>nUmImbr H$m`_ H$m_H$amdo bmJVo.

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6. CÚmoOH$mMo ZwH$gmZ : H$m_Jma-_mbH$ g§Kfm©Mo Xwîn[aUm_ _mbH$ dJm©ghr ghZ H$amdo bmJVmV.H$maImZm ~§X am{hë`mZo VmoQ>m dmT>V OmVmo. CÚmoOH$mZo Ho$boë`m Jw§VdUwH$sg Agwa{jVVm àmá hmoVo. ^m§S>dbJw§VdUwH$sda {Z`{_V, Mm§Jë`m XamZo bm^m§e {_iV Zmhr. gm_mÝ` ^mJm§Mo ^mJ_yë` KQ>Vo. CÚmoOH$m§MmZmdbm¡{H$H$ H$_r hmoVmo. g_mOmMm CÚmoOH$mdarb {dídmg H$_r hmoV OmVmo. OZ_mZgmMm nmqR>~m H$_r hmoVOmVmo. `mMm bm^ ñnY©H$, n`m© r CÚmoOH$ KoÊ`mMr eŠ`Vm AgVo. CÚmoOH$mZo Am¡Úmo{JH$ g§Kf© {_Q>{dÊ`mgmR>ràm_m{UH$ à`ËZ Ho$bo ZmhrV Va Ë`mMm VmoQ>m dmT>V OmD$Z Ë`mÀ`mda EH$ {Xdg H$maImZm ~§X H$aÊ`mMr nmir`oVo.

7. Am¡Úmo{JH$ Aem§VVm : Am¡Úmo{JH$ H$bhmZo CJ«ê$n YmaU Ho$ë`mg Ë`m_YyZ g§n, Q>mio~§Xr, Koamd,_moMm©, ~{hîH$ma, {R>æ`m Am§XmobZ Ago J¡aàH$ma CX² dVmV. Ë`m_wio Am¡Úmo{JH$ em§VVm §J nmdVo. n[aUm_V:Am¡Úmo{JH$ Aem§VVoMo Xwîn[aUm_ CÚmoJmer g§~§{YV gd© KQ>H$m§Zm gmogmdo bmJVmV. CXm. CÚmoOH$, H$m_Jma,H$m_Jma g§KQ>Zm, J«mhH$, nwadR>mXma, {dVaH$, g_mO, CÚmoJjoÌ, AW©ì`dñWm, Jw§VdUyH$Xma, amï´> B. Am¡Úmo{JH$Aem§VVo_wio CÚmoJjoÌmV ZdrZ Jw§VdUwH$sMo à_mU KQ>Vo. `mMm {dnarV n[aUm_ amï´>mÀ`m Am{W©H$ d Am¡Úmo{JH${dH$mgmda hmoVmo. naH$s` Jw§VdUwH$sMo à_mUhr H$_r hmoVo.

8. H$m_Jmam§À`m H$m ©joÌmV KQ> : Am¡Úmo{JH$ H$bhm_wio H$m_Jmam§Mo emar[aH$, _mZ{gH$ ñdmñÏ`{~KS>Vo. g§nH$mimV H$maImZm ~§X Agë`mZo H$m_Jmam§Zm H$m_ ZgVo Ë`m_wio doVZ {_iV Zmhr. H$m_Jmam§nwT>oAm{W©H$, H$m¡Qw>§{~H$ g_ñ`m {Z_m©U hmoVmV. `mo½` amhUr_mZmA^mdr H$m_Jmam§Mr emar[aH$eŠVr, _mZ{gH$j_Vm d Amamo½`mda à{VHy$b n[aUm_ hmoVmo. `m gdmªMm n[aUm_ H$m_Jmam§À`m H$m ©H$m¡eë`mda, H$m ©j_Voda,AmË_{dídmgmda d _ZmoY¡`m©da hmoVmo. `m_wio H$m_Jma g§nmZ§Va godm {Q>H${dÊ`mg, doVZdmT>rg, ~T>VrgAg_W© R>aÊ`mMr eŠ`Vm AgVo.

9. amï´>r` g§nÎmrMr hmZr : Am¡Úmo{JH$ H$bhm_wio amï´>r` g§nÎmrMr An[a_rV hmZr hmoVo. l_{Xdg,l_eŠVr, §ÌeŠVr, D$Om©eŠVr dm`m OmVo. Z¡g{J©H$ gmYZg§nÎmr, CËnmXZmMr gmYZgm_J«r `m§Mm Anì``,Anwam dmna hmoVmo. `m_wio amï´>r` CËnmXZ KQy>Z amï´>r` CËnÞmV KQ> hmoVo. amï´>mÀ`m Am{W©H$ d Am¡Úmo{JH${dH$mgmbm {Ii ~gVo. amï´>mÀ`m gdmªJrU {dH$mgmMm doJ _§XmdVmo.

10. BVa CÚmoJm§da n[aUm_ : Am¡Úmo{JH$ H$bh Oar EH$m CÚmoJjoÌmV CX² dbm Var Ë`mMo nS>gmXBVa CÚmoJjoÌm§V C_Q>VmV. CXm. ImU CÚmoJmV H$bh CX² dë`mg Ë`mMo Xwîn[aUm_ bmoI§S>/nmobmX CÚmoJ,§ÌmoÚmoJ B. CÚmoJm§da hmoVmV. VgoM _moR>çm H$maImÝ`mVrb H$bhmMo n[aUm_ Xwæ`_, nyaH$, bhmZ CÚmoJ

g§ñWm§da hmoVmV. Ë`m§Mo ApñVËd YmoŠ`mV oVo. H$maU N>moQ>çm CÚmoOH$m§Mr ZwH$gmZ ghZ H$aÊ`mMr j_Vm H$_rAgVo. WmoS>Š`mV, _w»` CÚmoJmVrb Am¡Úmo{JH$ H$bhm_wio g§~§{YV CÚmoJm§Zmhr Am{W©H$ A[aï>m§Zm Vm|S> ÚmdobmJVo.

11. AW©ì`dñWoMr hmZr : Am¡Úmo{JH$ H$bhmMr ì`mßVr _moR>r Agob Va g§nyU© AW©ì`dñWm YmoŠ`mVoVo. AW©ì`dñWo_wio A{ZpíMVVoMo g§H$Q> C o amhVo. AW©ì`dñWoVrb BVa joÌm§nwT>ohr Am{W©H$ g§H$Q>o, A{ZpíMVVoMo

dmVmdaU {Z_m©U hmoVo. CXm. ~±qH$J, {d_m, dmhVyH$, Am`mV-{Z`m©V, dm{UÁ`, ^mJ~mOma, hþ§S>r ~mOma,_wÐm~mOma, _Ü`ñW dJ© B. Jw§VdUyH$Xma A{ZpíMVVo_wio AW©ì`dñWoH$S>o nmR> {\$a{dVmV. naH$s` Jw§VdUwH$sMmAmoK Wm§~Vmo. CÚmoOH$ ZdrZ ì`dgm` ñWmnZoMo YmS>g H$arV ZmhrV.

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12. gmd©O{ZH$ _mb_ÎmoMo ZwH$gmZ : g§n, Q>mio~§Xr Aem n[apñWVr_wio H$m_Jmam§Mo _mZ{gH$ g§VwbZ{~KS>Vo. Am{W©H$ {dd§MZm, Cnmg_ma, Hw$Qw>§~mMo hmb, ì`dñWmnZmMr _J«war B. H$maUm§Zr H$m_Jmam§Mm g§Vmn dmT>VOmVmo. Aem doir Ë`m§À`m hmVyZ qhgH$H¥$Ë` KS>Ê`mMr eŠ`Vm AgVo. CXm. Eg.Q>r. ~g, aoëdo, emgH$s`H$m`m©b o, H$maImÝ`mda XJS>\o$H$, Ominmoi, _mbH$, A{YH$mè`m§Zm _mahmU B. H$m_Jmam§Mr gmamgma {dMmaeŠVr{ddoH$ ~Yra Pmë`mZo Ë`m§À`m hmVyZ gmd©O{ZH$ _mb_ÎmoMo ZwH$gmZ hmoVo. Ë`m_wio g_mOmMo, amï>mMo Am{W©H$ ZwH$gmZhmoVo.

13. gm_m{OH$ Aem§VVm : Am¡Úmo{JH$ H$bhm_wio gm_m{OH$ em§VVm YmoŠ`mV `oVo. H$m_Jma hmg_mOmMm EH$ KQ>H$ Amho. Vmo Aem§V, Ag§Vwï> Pmë`mg gm_m{OH$ em§VVog ~mYm nmohmoMVo. g§n, Q>mio~§Xr,Koamd, _moM}, CnmofU, ~§X `m_wio X¡Z§{XZ OZOrdZ {dñH$irV hmoVo. H$m_Jma g§Kfm©Zo CJ«ê$n YmaU Ho$ë`mgË`m_YyZ XJS>\o$H$, Ominmoi, OmVr` X§Jbr, _mam_mar, IyZ Ago J¡aàH$ma CX² dy eH$VmV. `m_wio gm_m{OH$ñdmñÏ` {~KSy>Z gm_m{OH$ em§VVm §J nmdVo. g_mO {dH$mgmMr à{H«$`m R>ßn hmoVo.

14. Am{W©H$ d Am¡Úmo{JH$ {dH$mgmbm Iri : Am{W©H$ d Am¡Úmo{JH$ {dH$mgmMr JVr d doJ hmAm¡Úmo{JH$ ñW¡ © d em§VVoda Adb§~yZ AgVmo. na§Vw Am¡Úmo{JH$ H$bhmMm _w»` Xwîn[aUm_ åhUOo Am¡Úmo{JH$em§VVm §J nmdVo. H$maImZo, CËnmXZmÀ`m {H«$`m ~§X Pmë`mZo CÚmoJg§ñWm§Mm VmoQ>m dmT>V OmVmo. EHy$U CËnmXZKQ>Vo. ZdrZ Jw§VdUwH$sMm doJ H$_r hmoVmo. ZdrZ ì`dgm` ñWmnZoMo à_mU KQ>Vo. AW©ì`dñWog e¡{Wë` oVo.n[aUm_V: amï´>mÀ`m Am{W©H$, Am¡Úmo{JH$ àJVrMm _mJ© Iw§Q>Vmo.

15. Am¡Úmo{JH$ g§~§Y g§Kf©_` : g§n, Q>mio~§Xr, Koamd Aem àH$mam_wio Am¡Úmo{JH$ g§~§Y H$bw{fVhmoVmV. H$m_Jma d ì`dñWmnZ `m_Yrb H$Qw>Vm, Ûof, _Ëga, J¡ag_O dmT>V OmVmV. `m_wio Am¡Úmo{JH$ H$bh{ZdiÊ`mEodOr {MKiV amhVmo. n[aUm_V: H$m_Jmam§Mo emar[aH$ d _mZ{gH$ ñdmñÏ` hadVo.

Am¡Úmo{JH$ H$bhmMo Xwî`n[aUm_ A{Ve` Vrd« / CJ« AgVmV. CÚmoJjoÌmer g§~§{YV gd© KQ>H$m§Zm VoXrK©H$mi ^moJmdo bmJVmV. Am¡Úmo{JH$ H$bhm_wio gm_m{OH$ ñdmñÏ` YmoŠ`mV oVo. amï´>mÀ`m gdmªJrU {dH$mgmVAS>ga {Z_m©U hmoVmo. `m_wio Am¡Úmo{JH$ H$bhmMo bdH$amV bdH$a g_yi {ZamH$aU lo ñH$a R>aVo.

Am¡Úmo{JH$ H$bh {Z_y©bZmMo Cnm`/_mJ© :

Am¡Úmo{JH$ H$bh hm ^maVr` CÚmoJ joÌmbm bmJbobm EH$ H$b§H$ Amho. Am¡Úmo{JH$ H$bhmMo Xwîn[aUm_XrK©H$mb CÚmoJjoÌmg d g§~§{YV KQ>H$m§Zm ghZ H$amdo bmJVmV. `m_wio Am¡ÚmoJH$ H$bh CX² dUmaM ZmhrVd CX² dbo Var Ë`m§Mr Vrd«Vm H$_r amhrb d Ë`m§Mo bdH$a {ZagZ hmoB©b `mMr H$miOr H$m_Jma, _mbH$,H$m_Jma g§KQ>Zm `m§Zr KoVbr nm{hOo. `m gd© KQ>H$m§er {demb, {ZînjnmVr, Ñ{ï>H$moU, XyaÑï>r, g§KQ>Zm,g_mO, amï´>{hV S>moù`mg_moa R>odyZ H$m © d dV©UyH$ Ho$br, {ZU© KoVbo Va Am¡Úmo{JH$ H$bh CX² dÊ`mMmàíZM {Z_m©U hmoV Zmhr. na§Vw hmVmMr gd© ~moQ>o g_mZ ZgVmV. Ë`mMà_mUo `mn¡H$s EImXm KQ>H$ ñdmWu,Amn_Vb~r, g§Hw${MV d¥ÎmrMm Agob Va Am¡Úmo{JH$ H$bh {Z_m©U hmoÊ`mMr eŠ`Vm AgVo. Aem doirg_mO{hVmgmR>r emgZmbm Am¡Úmo{JH$ H$bhmV hñVjon H$ê$Z Vmo gmoS>{dÊ`mMm à`ËZ H$amdm bmJVmo. ^maVr`CÚmoJjoÌmV Am¡Úmo{JH$ H$bh Q>miÊ`mMo d {_Q>{dÊ`mMo {d{dY _mJ© Imbrbà_mUo AmhoV.

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(A) Am¡Úmo{JH$ H$bh Q>miUo (Prevention of Industrial Dispute) :

Am¡Úmo{JH$ H$bhm§Mo Xwîn[aUm_ nmhVm Am¡Úmo{JH$ H$bh CX² dUmaM ZmhrV `m§Mr XjVm KoUo AË §V_hÎdmMo R>aVo. Am¡Úmo{JH$ H$bh CX² dë`mZ§Va Ë`m§À`m {ZamH$aUmgmR>r Cnm``moOZm H$aUo MwH$sMo R>aVo. H$maUAem n[apñWVrV Am¡Úmo{JH$ H$bhmMo Xwîn[aUm_ ghZ H$amdo bmJVmV. `m_wio Am¡Úmo{JH$ H$bh CX² dyM Z oVåhUyZ à{V~§YmË_H$ Cnm``moOZm H$aUo lo`ñH$a R>aVo. CXm. amoJ Pmë`mZ§Va Vmo Xya H$aÊ`mgmR>r Am¡fYoKoÊ`mEodOr, amoJ hmoD$M Z o åhUyZ à{V~§YmË_H$ bg KoUo ehmUnUmMo R>aVo. `mgmR>r ì`dñWmnZmZo àW_Am¡Úmo{JH$ H$bh H$moUH$moUË`m H$maUm§_wio {Z_m©U hmoD$ eH$Vmo Ë`m H$maUm§Mm emoY KoD$Z Vr H$maUo XyaH$aÊ`mgmR>r à^mdr Cnm` `moOUo g§`w{ŠVH$ R>aVo. Am¡Úmo{JH$ g§Kfm©_mJrb H$maUmMo CƒmQ>Z Ho$ë`mZoAm¡Úmo{JH$ g§~§Y ÑT> hmoD$Z Am¡Úmo{JH$ H$bh CX²^dV ZmhrV. n[aUm_V: Am¡Úmo{JH$ H$bhmMo Xwîn[aUm_g_mOmVrb H$moUË`mM KQ>H$mbm ^moJmdo bmJV ZmhrV. CXm. CÚmoOH$, ^mJYmaH$, nwadR>mXma, H$m_Jma, _Ü`_dJ©, J«mhH$, g_mO, amï´>, emgZ B. Am¡Úmo{JH$ H$bh Q>miÊ`mgmR>r H$m_Jma-_mbH$ `m§Zr EH$Ì Ambo nm{hOo.nañnam§Mo àíZ/ g_ñ`m g_OmdyZ KoVë`m nm{hOoV. {demb d ghmZw yVrMm Ñ{ï>H$moU R>odyZ nañnam§Mo àíZgmoS>{dbo nm{hOoV. nañnam§_Ü o ghH$m`m©Mo, {dídmgmMo dmVmdaU {Z_m©U hmoÊ`mgmR>r àm_m{UH$ à`ËZ Ho$bonm{hOoV. Am¡Úmo{JH$ H$bh Q>miÊ`mMo à{V~§YmË_H$ _mJ© Imbrbà_mUo AmhoV.

1. H$m ©g{_Vr (Works Committee) : Am¡Úmo{JH$ H$bh H$m`Xm 1947 _Yrb H$b_ 3 Zwgma Á`mCÚmoJg§ñWo_Ü o 100 qH$dm Ë`mnojm A{YH$ H$m_Jma ZmoH$arda AmhoV qH$dm _mJrb 12 _{hÝ`mV ZmoH$ardahmoVo. Aem H$moUË`mhr CÚmoJg§ñWoÀ`m _mbH$mbm H$m`©g{_VrMr ñWmnZm H$amdr Agm AmXoe emgZ XoD$eH$Vo. Ë`mgmR>r emgZmbm gm_mÝ` qH$dm {deof ñdê$nmMm AmXoe H$mT>mdm bmJVmo. H$m ©g{_Vr_Ü o _mbH$d H$m_Jmam§Mo g_mZ à{V{ZYr AgVmV. H$m_Jma n«{V{ZYtMr {ZdS> {Z{X©ï> nÕVrZo H$amdr bmJVo. CÚmoJg§ñWoVH$m_Jmam§Mr ^maVr` H$m_Jma g§KQ>Zm H$m`Xm 1926 Imbr Zm|Xbobr H$m_Jma g§KQ>Zm Agob Va Aemg§KQ>ZoMm g„m Aem H$m ©g{_Vrda H$m_Jmam§Mo à{V{ZYr {ZdS>VmZm KoVbm nm{hOo. na§Vw ApñVËdmV Agboë`mH$moUË`mhr H$m`ÚmImbr A{YH¥$V _mÝ`Vm {_imbobr CÚmoJg§ñWoVrb H$m_Jma g§KQ>Zm H$m ©g{_Vrda Amnboà{V{ZYr Zo_y eH$Vo. H$m_Jma-_mbH$ `m§À`mV ñZoh^mdmMo, ghH$m`m©Mo g§~§Y àñWm{nV H$aUo, Vo {Q>H${dUo,XmoKm§_Yrb g_mZ {hVmÀ`m Jmoï>tda MMm© H$aUo, _V ì`ŠV H$aUo VgoM XmoKm§V H$moUË`mhr ~m~rg§~§Yr _V oX{Z_m©U Pmë`mg Vo {_Q>{dÊ`mgmR>r à`ËZ H$aUo hr H$m ©g{_VrMr H$V©ì o AmhoV. H$m_Jma-_mbH$ `m XmoÝhrKQ>H$m§Zm nañnam§À`m àíZm§Mr OmUrd ìhmdr d Ë`m§Zr EH$_oH$m§À`m ghH$m`m©Zo àíZm§Mr gmoS>dUyH$ H$amdr hm`m g{_Vr ñWmnZo_mJrb _w»` CÔoe Amho. `m g{_VrMo H$m © _`m©{XV Amho. g{_Vrbm H$m_Jmam§Mo doVZ,ZmoH$arÀ`m AQ>r Aem {df`mda MMm© H$aÊ`mMm A{YH$ma ZgVmo.

2. ñWm`r AmXoe (Standing Order) : H$m_Jma d _mbH$ `m§À`mV {H$aH$moi H$maUm§dê$Z _V oX{Z_m©U hmoD$ Z oV d Ë`m_YyZ Am¡Úmo{JH$ H$bh CX² dy Z oV åhUyZ CÚmoJg§ñWoMo {Z`_ V`ma H$aUo Amdí`H$R>aVo. `m {Z`_m§À`m AmYmao XmoÝhr KQ>H$m§Zm nañnam§À`m h¸$m§Mr, A{YH$mam§Mr, H$V©ì`m§Mr, O~m~Xmè`m§MrOmUrd H$ê$Z {Xbr OmVo. ñWm`r AmXoem_Ü`o XmoÝhr KQ>H$m§Mo A{YH$ma, h¸$, H$V©ì`o, O~m~Xmè`m Z_yXHo$boë`m AgVmV. `m_wio Am¡Úmo{JH$ H$bh Q>miyZ Am¡Úmo{JH$ ghH$m © dmT>{dUo eŠ` hmoVo.

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1946 À`m Am¡Úmo{JH$ amoOJma ñWm`r AmXoe H$m`ÚmZwgma Á`m H$maImÝ`mV 100 nojm OmñV H$m_JmaAmhoV Ë`m H$maImÝ`mÀ`m _mbH$mZo H$m_Jmam§À`m gëë`mZo g§ñWoV ñWm`r AmXoe V`ma H$ê$Z Ë`mbm gaH$maMr_mÝ`Vm ¿`mdr bmJVo. ñWm`r AmXoem_YyZ nwT>rb ~m~t~m~V {Z`_ Ho$bo OmVmV. (1) H$m_mMo Vmg,H$m_Jmam§Zm H$i{dÊ`mMr nÕV (2) H$m_Jmam§Mo dJuH$aU (3) gwÅ>çm (4) nJmamMr VmarI d {Xdg (5)doVZXa (6) godoVyZ H$_r H$aÊ`mMr d {eñV §J H$madmB© nÕV. 1963 À`m XwéñVrà_mUo gaH$mabm AmXe©ñWm`r AmXoemMo {Z`_ H$aÊ`mMm A{YH$ma àmá Pmbm Amho. Omon ªV EImXr g§ñWm ñdV:Mo ñWm`r AmXoeemgZmH$Sy>Z _mÝ` H$ê$Z KoV Zmhr Vmon`ªV Ë`m g§ñWog emgZmMo AmXe© ñWm`r AmXoe bmJy hmoVmV.ì`dñWmnZmZo ñWm`r AmXoe l{_H$m§Zm g_OUmè`m ^mfoV V`ma H$ê$Z Vo H$m_mMo {R>H$mUr bmdbo nm{hOoV.ñWm`r AmXoem§Mo nmbZ H$aUo XmoÝhr KQ>H$m§da ~§YZH$maH$ AgVo.

3. g§ wŠV g„mJma _§S>io (Joint Consultation Councils) : g§ wŠV g„mJma _§S>i hr §ÌUm àW_B§½b§S>_Ü o ApñVËdmV Ambr. H$m_Jma d g§ñWmMmbH$ `m§À`m_Ü o gbmo»`mMo g§~§Y àñWm{nV hmoÊ`mÀ`mCÔoemZo g§ wŠV g„mJma _§S>imMr ñWmnZm H$aÊ`mV Ambr.

Am¡Úmo{JH$ g§ñWoV {Za{Zamù`m {df`m§gmR>r ñdV§Ì d g§ wŠV g„mJma _§S>io ñWmnZ Ho$br OmVmV. `mg§ wŠV g„mJma _§S>im_Ü o H$m_Jma d ì`dñWmnZmMo g_mZ à{V{ZYr AgVmV. m g{_Ë`m§_YyZ H$maImÝ`mg§~§YrAZoH$ àíZm§da gImob MMm©, {dMma{d{Z_` Ho$bm OmVmo d àíZmdarb Amnë`m {e\$maer ì`dñWmnZmg gmXaHo$ë`m OmVmV. g„mJma _§S>imÀ`m {e\$maer ñdrH$maUo ì`dñWmnZmda ~§YZH$maH$ ZgVo. na§Vw {e\$maer_mJ©Xe©H$ ñdê$nmÀ`m Agë`mZo Ë`m eŠ`Vmo ZmH$maë`m OmV ZmhrV. g§ wŠV g„mJma _§S>i Imbrb àíZmda{dMma{d{Z_` H$ê$Z Amnë`m {e\$maer ì`dñWmnZmg gmXa H$aVo. CXm. H$m_Jmam§Mr gwa{jVVm, H$m_mg§~§YrÀ`m{Z`_mV ~Xb, doioMr ~MV B. na§Vw `m _§S>imMo H$m ©joÌ _`m©{XV AgVo. hr _§S>io nwT>rb {df`mda MMm©,g„m_gbV H$ê$ eH$V ZmhrV. CXm. H$m_Jmam§Mo doVZ, aOoMo {Z`_, OmXm H$m_mMo Xa B.

^maVm_Ü o _moR>çm H$maImÝ`m§_Ü o g§ wŠV g„mJma _§S>im§Mr ñWmnZm H$aÊ`mÀ`m CÔoemZo 1957 gmbrEH$ Cng{_Vr Zo_Ê`mV Ambr. m g{_VrÀ`m {e\$maerZwgma H$mnS>, Á yQ>, agm`Zo, H$mJX, gmIa, B§{O{ZA[a¨J,{g_|Q>, MhmMo _io, drO H§$nZr, ~§Xa, dmhVyH$, nmoñQ> d VmaImVo, ImUr, aoëdo B. CÚmoJY§ÚmVyZ g§ wŠV g„mJma_§S>io ñWmnÊ`mV `mdrV. Imbrb AQ>r ho CÚmoJY§Xo nyU© H$aV AgVrb VaM g§ wŠV g„mJma _§S>im§Mr ñWmnZmH$aVm `oVo.

1. H$m_Jmam§Mr g§»`m 500 nojm OmñV Agmdr.

2. CÚmoJg§ñWoVrb H$m_Jmam§Mr g§KQ>Zm H$m ©j_ d _O~yV Agmdr.

4. {Ìnjr` §ÌUm (Tripartiate Machinery) : 1941 À`m H$m_Jma n[afXoZo H$m_Jma, gaH$ma d_mbH$ `m§Mo à{V{ZYr Agbobr H$m`_ ñdê$nmMr {Ìnjr` `§ÌUm ñWmnZ H$aÊ`mMr {e\$mag Ho$br. `m{e\$maerà_mUo gaH$maZo ñWm`r H$m_Jma g{_Vr ñWmnZ Ho$br. hr g{_Vr H$m_Jmam§Mo àíZ gmoS>{dÊ`mg§~§YrH$m_Jma H$m`Úm§VyZ EH$dmŠ`Vm KS>dyZ AmUÊ`mÀ`m X¥ï>rZo gaH$mabm g„m XoD$ eH$Vo. Ë`mMà_mUo Am¡Úmo{JH$H$bh Q>miÊ`mÀ`m Ñï>rZo H$m_Jmam§À`m _hÎdmÀ`m àíZm§da H$m_Jma, _mbH$ d gaH$ma `m§À`mV MMm© KS>dyZ

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AmUVo. _V oX {_Q>{dÊ`mMm à`ËZ H$aVo. hr g{_Vr {dMma{d{Z_` H$ê$Z gm_monMmamZo àíZ gmoS>{dÊ`mMmà`ËZ H$aVo. na§Vw `m g{_Vrbm \$mago A{YH$ma ZmhrV d hr g{_Vr Ho$di g„m XoÊ`mMo H$m © H$aVo.

5. VH«$ma {ZdmaU nÕVr (Grievances Procedure) : ì`dñWmnZmZo H$m_Jmam§~m~V AmIboë`m`moOZm, YmoaUo, KoVbobo {ZU© `m~m~V H$m_Jmam§Mo, H$m_Jma g§KQ>Zm§Mo H$mhr Amjon, VH«$mar Agy eH$VmV.CXm. H$m ©pñWVr, doVZ, ~moZg, ~T>Vr, Am{W©H$, Am{W©Ho$Va gdbVr B.~m~V VgoM _mbH$ qH$dm H$m_Jmam§ZrñWm`r AmXoe, gaH$mar AmXoe, _mbH$-H$m_Jma H$ama `m§Mo C„§KZ Ho$bo Agob Va `m~m~Vhr Xwgè`m njmV\}$VH«$ma Ho$br OmVo. ì`{ŠVJV H$m_Jma, H$m_Jma g_yh, H$m_Jma g§KQ>Zm VH«$ma H$ê$ eH$VmV. àË`oH$CÚmoJg§ñWoV H$m_Jmam§À`m VH«$matMo Ëd[aV, `mo½` nÕVrZo {ZamH$aU H$aÊ`mgmR>r ñdV§Ì, {d{eï> nÕV, §ÌUmñWmnZ Ho$bobr AgVo. hr §ÌUm H$m_Jma VH«$marMr Ëd[aV XIb KoD$Z Ë`mda g_mYmZH$maH$ VmoS>Jo H$mT>VAgVo. `m_wio VH«$matÀ`m _wimVyZ Am¡Úmo{JH$ H$bh CX² dV ZmhrV. `mCbQ> VH«$matMo {ZagZ Ëd[aV d `mo½`nÕVrZo Ho$ë`m_wio Am¡Úmo{JH$ g§~§Y K{Zï> ~ZVmV.

H$m_Jmam§À`m VH«$matMo {ZdmaU H$aÊ`mÀ`m à_wI XmoZ nÕVr ApñVËdm_Ü o AmhoV.

(1) _wŠVÛma nÕVr : `m nÕVr_Ü o H$m_Jma ì`dñWmnZmMr àË`j oQ> KoD$Z Ë`m§À`mnwT>o ñdV:MrVH«$ma boIr qH$dm Vm|S>r ñdê$nmV _m§S>Vmo. `m nÕVr_Ü o H$m_Jmambm bdH$a Ý`m` {_iVmo. bhmZ ì`dgm`m_Ü ohr nÕV `mo½` R>aVo. `m nÕVr_wio VH«$marMo ñdê$n d Jm§ r © ì`dñWmnZmÀ`m bdH$a bjmV oVo.

(2) Q>ßß`mQ>ßß`mMr nÕV : `m nÕVr_Ü`o H$m_Jmam§À`m VH«$marMo {ZamH$aU Q>ßß`mQ>ßß`mZo d[að>A{YH$mè`m§À`m gmIir_Ü o Ho$bo OmVo. `m nÕVrMm CÔoe H$m_Jmam§Zm bdH$a Ý`m` {_imdm, A{YH$mè`m§_Ü o{ZU© j_Vm `mdr, Cƒ A{YH$mè`m§Zm _hÎdmÀ`m àíZmda bj H|${ÐV H$aVm `mdo. _moR>çm ì`dgm`mV hr nÕVCn wŠV R>aVo. `m nÕVrV VH«$matMo {ZamH$aU Imbrb Q>ßß`mVyZ Ho$bo OmVo.

n{hbm Q>ßnm : H$m_JmamZo àW_ Amnbr VH«$ma {d^mJr` nmVir_Yrb A{YH$mè`mH$S>o H$amd`mMrAgVo. H$m_Jmam§À`m VH«$matMo àmW{_H$ AdñWoV {ZamH$aU H$aÊ`mgmR>r ì`dñWmnZmZo `m A{YH$mè`mMr{Z`wŠVr Ho$bobr AgVo. `m A{YH$mè`mZo VH«$ma XmIb Pmë`mnmgyZ 48 Vmgm§À`m AmV Amnbm {ZU©`H$m_Jmamg H$idm`Mm AgVmo.

Xwgam Q>ßnm : {d^mJr` nmVir_Yrb A{YH$mè`mZo {Xboë`m {ZU© m_wio H$m_JmamMo g_mYmZ Pmbo ZmhrVa Vmo {d^mJ n«_wImH$S>o VH«$ma H$ê$ eH$Vmo. {d^mJ à_wImbm H$m_JmamÀ`m VH«$marda VrZ {XdgmV {ZU©¿`mdm bmJVmo.

{Vgam Qßnm : {d^mJ à_wImZo VH«$mar~m~V KoVbobm {ZU© H$m_Jmamg _mÝ` Zgob Va Vmo VH«$ma {ZdmaUg{_VrH$S>o Amnbr VH«$ma XmIb H$ê$ eH$Vmo. VH«$ma {ZdmaU g{_Vr_Ü o H$m_Jma d ì`dñWmnZmMo g_mZà{V{ZYr AgVmV. g{_VrZo gmV {XdgmV Amnbm {ZU© Úmd`mMm AgVmo.

Mm¡Wm Q>ßnm : VH«$ma {ZdmaU g{_VrMm {ZU© H$m_Jmamg _mÝ` Zgob qH$dm g{_VrMm {ZU© H$m_Jmamg{_imbm Zmhr Va Vmo Amnbr VH«$ma ì`dñWmnH$mH$S>o H$aVmo. ì`dñWmnH$mZo H$m_JmamÀ`m VH«$marda VrZ{XdgmÀ`m AmV {ZU© ¿`md`mMm AgVmo.

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nmMdm Q>ßnm : ì`dñWmnH$mZo {Xboë`m {ZU©`mZo H$m_JmamMo g_mYmZ Pmbo Zgob Va Vmo _w»`ì`dñWmnH$ qH$dm g§MmbH$ _§S>imH$Co VH«$ma H$ê$ eH$Vmo.

6. CÚmoJY§ÚmVrb {eñVrMo {Z`_ (Code of Discipline in Industries) : ~o{eñVnUm hm ^maVr`H$m_Jmam§Mm ñWm`r^md g_Obm OmVmo. ~o{eñV amhÊ`mV, dmJÊ`mV, H$m_ H$aÊ`mV H$mhr H$m_Jmam§Zm AmZ§Xd _moR>onUm dmQ>Vmo. `m_wio H$m_Jmam§_Ü o {eñVrMo dmVmdaU {Z_m©U H$aUo hr àË oH$ CÚmoJmnwT>rb J§ ra g_ñ`mAmho. H$m_Jmam§_Ü o {eñV {Z_m©U H$aÊ`mMm ì`dñWmnZmZo à`ËZ Ho$ë`mg H$m_Jma, H$m_Jma g§KQ>Zm Ë`mg{damoY H$aVmV.

H$maImÝ`m_Ü`o {eñVrMo dmVmdaU Agob Va H$m`©àdmhmg `mo½` JVr, ì`dpñWVnUm àmá hmoD$ZCËnmXZmMo Ü o g\$b hmoVo. `mMr OmUrd emgZ, H$m_Jma, H$m_Jma g§KQ>Zm, CÚmoOH$ `m§Zm Pmë`m_wio,CÚmoJjoÌmV {eñVrMo dmVmdaU {Z_m©U hmoÊ`mgmR>r {eñVrMo {Z`_ V`ma H$aÊ`mV Ambo. 1957 _Ü o ^aboë`m{Ìnj n[afXoV H$m_mJam§À`m {eñVrMm àíZ àW_ CnpñWV H$aÊ`mV Ambm. H$m_Jma d CÚmoOH$ `m XmoÝhrnjm§H$Sy>Z {eñV §J hmoUma Zmhr Aem nÕVrZo {eñVrMo {Z`_ V`ma H$aÊ`mgmR>r EH$ Cng{_Vr ñWmnZ Ho$br.`m Cng{_VrZo XoemVrb gd© CÚmoOH$m§Zm d H$m_Jma g§KQ>Zm§Zm _mÝ` hmoVrb Aem nÕVrZo {eñVrMo {Z`_ V`maHo$bo. `m Cng{_VrZo V`ma Ho$boë`m {eñVrÀ`m {Z`_m§V `mo½` Ë`m gwYmaUm H$ê$Z ho {Z`_ OyZ, 1958 nmgyZgd© gmd©O{ZH$ d ImOJr joÌmVrb CÚmoJY§Úm§Zm bmJy Ho$bo. `m {eñVrÀ`m {Z`_mV H$m_Jma g§KQ>Zm dCÚmoOH$m§Zr n[apñWVrZwê$n `mo½` Vo ~Xb H$ê$Z Ë`m§Mm A§_b Amnmnë`m CÚmoJg§ñWmV gwê$ Ho$bm. {eñVrÀ`m{Z`_m§Mo g§{já ñdê$n Imbrbà_mUo Amho.

1. g§n d Q>mio~§Xr gyMZm XoD$Z H$amdr. H$m_Jmam§Zm XheV KmbUo d \$g{dUo `mg à{V~§Y H$aÊ`mVAmbm Amho. H$m_Jmam§À`m hiyhiy H$m_ H$aÊ`mÀ`m àd¥Îmrg {damoY Ho$bm Amho.

2. H$moUË`mhr Jmoï>rMm EH$mM ~mOyZo {ZU© XmoÝhr njm§Zm KoVm oUma Zmhr.

3. gd© H$bh, VH«$mar eŠ`Vmo gaH$maZo C^maboë`m §ÌUo_m\©$V gmoS>{dÊ`mMm à`ËZ H$amdm.

4. H$moUVrhr VH«$ma XmIb Pmë`mZ§Va {VMr gImob Mm¡H$er H$ê$Z gdmªZm _mÝ` hmoB©b Agm VmoS>JmH$mT>Uo.

5. H$m_Jmam§À`m nyd©g§_Vr{edm` H$m_mMo à_mU dm Vmg dmT>dy Z oV.

6. CÚmoOH$m§Zr H$m_Jma g§KQ>ZoÀ`m {dH$mgmbm _XV H$amdr. H$m_Jma g§KQ>Zm d H$m_Jma `m§À`mV \y$Q>nmS>Ê`mMm à`ËZ H$ê$ Z o.

7. Á`m A{YH$mè`m§À`m dV©Zm_who d H¥$Vr_wio H$m_Jma ~o{eñV dmJÊ`mg àd¥Îm hmoVmV. Aem A{YH$mè`m§daH$R>moa H$madmB© H$amdr.

8. H$m_mÀ`m doioV H$m_Jmam§Zr H$m_Jma g§KQ>ZoMo H$m_ H$ê$ Z o. Am¡Úmo{JH$ Aem§VVm CX² dob AemH¥$Ë`mV gh^mJr hmoD$ Z o.

9. CËnmXZ H$m`m©da n[aUm_ hmoB©b Ago H$moUVohr dV©Z XmoÝhr njm§Zr H$ê$ Z o.

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10. H$moUVmhr {ZU© /H$ama Ëd[aV A§_bmV AmUmdm.

11. H$m_Jma g§KQ>ZoZo H$maImÝ`mÀ`m _mb_Îmog ZwH$gmZ nmohmoMob Ago H$moUVohr H¥$Ë` H$aÊ`mgH$m_Jmam§Zm _‚mmd H$amdm.

darb {eñVrÀ`m {Z`_m§Mm A§_b Ho$ë`m_wio CÚmoJg§ñWm§_Ü o {eñVrMo dmVmdaU {Z_m©U hmoÊ`mg _XVPmbr Amho. H$m_Jma-ì`dñWmnZ, _mbH$-H$m_Jma g§KQ>Zm `m§À`m_Yrb Am¡Úmo{JH$ g§~§Y gbmo»`mMo,gm_§Oñ`mMo ~ZyZ Am¡Úmo{JH$ H$bhm§Mo à_mU KQ>bobo {XgyZ oVo. {eñVrMo {Z`_ \$bXm`r hmoÊ`mgmR>r XmoÝhrnjm§Zr _ZmnmgyZ, n«m_m{UH$nUo, H$m ©j_VoZo {Z`_m§Mo nmbZ H$aUo JaOoMo R>aVo.

7. H$m_Jma H$ë`mU A{YH$mar (Labour Welfare Officer) : 1948 À`m H$maImZm H$m`ÚmZwgmaÁ`m H$maImÝ`mV 500 qH$dm Ë`mnojm A{YH$ H$m_Jma H$m_ H$arV AmhoV. Aem H$maImÝ`mV H$m_Jma H$ë`mUA{YH$mar Zo_Uo gŠVrMo Amho.

H$m_Jma H$ë`mU A{YH$mè`mMr H$m } Imbrbà_mUo AmhoV.

1. Am¡Úmo{JH$ H$bhm§Mm à{V~§Y H$aUo, H$m_Jma d _mbH$ `m§À`mV Mm§Jbo g§§~§Y {Z_m©U H$aUo.H$m_Jmam§À`m VH«$matMo {ZagZ H$aUo.

2. H$m_Jma H$ë`mUm~m~V ì`dñWmnZmg g„m, _mJ©Xe©Z H$aUo.

3. H$maImÝ`mVrb H$m ©pñWVr, dmVmdaU d H$m_Jmam§Mr {ZdmgmMr n[apñWVr gwYmaÊ`mMm à`ËZ H$aUo.

4. H$m_Jmam§Mr _Vo, Anojm, _mZgemó OmUyZ H$m_Jma H$bh Q>miÊ`mgmR>r ì`dñWmnZmg `mo½` Ë`mgyMZm XoUo.

5. H$m_Jma d ì`dñWmnZ `m§À`mVrb àm_m{UH$ d à^mdr _Ü`ñW åhUyZ H$m © H$aUo.

(~) Am¡Úmo{JH$ H$bh gmoS>{dUo - {_Q>{dUo (Settlement of Industrial Dispute) :

Am¡Úmo{JH$ H$bh CX² dy Z oV åhUyZ {H$Vrhr H$miOr, I~aXmar KoVbr Var H$mhr {Z §ÌU~mø, Ah§H$marH$maUm_wio Am¡Úmo{JH$ g§Kf© CX² dVmV. H$m_Jma g§KQ>Zm qH$dm ì`dñWmnZ `m§À`m A{VaoH$s, ñdmWu, nyd©Xy{fV,Q>moH$mÀ`m y{_Ho$_wio H$m_Jma Ag§Vmof dmT>rg bmJVmo d `mMr n[aUVr g§n, Q>mio~§Xr_Ü o hmoVo. Am¡Úmo{JH$H$bhmMo Xwîn[aUm_ A{Ve` ^`mZH$ AgVmV d CÚmoJjoÌmer g§~§{YV gd© KQ>H$m§Zm Vo ghZ H$amdoM bmJVmV.`m_wio Am¡Úmo{JH$ H$bhmMo Ëd[aV d nyU©V: {ZamH$aU H$aUo AË §V Amdí`H$ AgVo. ^maVm_Ü o Am¡Úmo{JH$g§Kf© gmoS>{dÊ`mgmR>r {ÌñVar` §ÌUm {Z_m©U Ho$br Amho.

1. VS>OmoS> (Conciliation) :

CÚmoOH$ d H$m_Jma `m§À`mV Ag§Vmof {Z_m©U hmoÊ`mMr {MÝho Ooìhm {Xgy bmJVmV qH$dm hm g§Kf©àmW{_H$ AdñWo_Ü o AgVmo qH$dm Ë`m g§Kfm©À`m gwédmVrÀ`m AdñWoV AgVmo Voìhm Vmo g§Kf© gmoS>{dÊ`mgmR>rH$m_Jma d CÚmoOH$ `m§Zr EH$Ì oD$Z Vmo VS>OmoS>rÀ`m _mJm©Zo gmoS>dmdm Aer gaH$maMr y{_H$m AgVo.H$m_Jma d H$maImZXma `m§Zr EH$Ì oD$Z nañnam§À`m AS>MUr, àíZ g_OmdyZ KoD$Z Vo VS>OmoS>rÀ`m _mJm©Zo

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Xya H$amdo Aer `moOZm g§Kf© gmoS>{dÊ`mÀ`m §ÌUoVrb n{hbr nm`ar Amho. H$m_Jma d H$maImZXma `m§ZrVS>OmoS> H$amdr åhUyZ Imbrb §ÌUm d A{YH$ma nXm§Mr {Z{_©Vr Ho$br OmVo.

(A) H$m_Jma d H$maImZXma `m§Mr g{_Vr (Works Committee) :

Am¡Úmo{JH$ H$bh H$m`Xm 1947 Zwgma Á`m H$maImÝ`mV _Owam§Mr g§»`m 100 nojm OmñV Amho Ë`mH$maImÝ`mV H$m_Jma d CÚmoOH$ `m§Mo g_mZ à{V{ZYr Agbobr g§ wŠV g{_Vr ñWmnZ H$aUo gŠVrMo Amho.Aer g{_Vr ñWmnZ H$aÊ`mMo CÔoe H$m_Jma d CÚmoOH$ `m§À`mV ghH$m`© {Z_m©U ìhmdo. H$m_Jmam§À`md¡ {ŠVH$ AS>MUr Xya ìhmì`mV. nañna {hVg§~§YmÀ`m {df`mda MMm© H$ê$Z {ZU© KoUo ho AmhoV. `m g{_VrMrH$m ©j_Vm, Cn wŠVVm d `e CÚmoOH$ `m g{_Vrbm {H$Vr _hÎd XoVmo, g{_Vrbm {H$Vr A{YH$ma {XboV d{H$Vr à_mUmV g{_VrÀ`m {e\$maer àË`j A§_bmV AmUë`m OmVmV `mda Adb§~yZ AgVo.

(~) VS>OmoS> A{YH$mar (Conciliation Officer) :

Am¡Úmo{JH$ H$bh H$m`Xm 1947 H$b_ 4 Zwgma Am¡Úmo{JH$ joÌmVrb CÚmoJg§ñWo_Ü o _mbH$ d H$m_Jma`m§À`m_Ü o {Z_m©U Pmboë`m Am¡Úmo{JH$ H$bhm~m~V _Ü`ñWr H$ê$Z Ë`m§À`mV VS>OmoS> qH$dm g_oQ> KS>dyZAmUÊ`mgmR>r g§~§{Y gaH$ma Amdí`H$ {VVŠ`m VS>OmoS> A{YH$mè`m§Mr gaH$mar A{YnÌH$mÝd o gyMZm XoD$ZZo_UyH$ H$ê$ eH$Vo. g§~§{YV gaH$ma VS>OmoS> A{YH$mè`mMr Zo_UyH$ {d{eï> joÌmgmR>r qH$dm {d{eï> joÌmVrb{d{eï> CÚmoJmgmR>r qH$dm EH$ qH$dm A{YH$ CÚmoJm§gmR>r VgoM H$m`_À`m qH$dm VmËnwaË`m H$mb_`m©XogmR>rH$ê$ eH$Vo.

B VS>OmoS> A{YH$mè`m§Mr H$V©ì o (H$b_ 12)

Am¡Úmo{JH$ H$bh H$m`ÚmVrb H$b_ 12 _Ü o VS>OmoS> A{YH$mè`mMr H$V©ì o Z_yX Ho$br AmhoV.

1. Á`mdoir EImÚm CÚmoJg§ñWoV AWdm g_mOmon`moJr godm g§ñWoV Am¡Úmo{JH$ H$bh ApñVËdmV AgVmoqH$dm Ver eŠ`Vm AgVo d Ë`mMr H$m`ÚmVrb H$b_ 22 Zwgma gyMZm {Xbobr AgVo Voìhm VS>OmoS>A{YH$mè`mZo {Z{X©ï> Ho$boë`m nÕVrZo VS>OmoS>rMr H$madmB© gwê$ H$amdr.

2. Am¡Úmo{JH$ H$bhm~m~VrV _mbH$ d H$m_Jmam§V Ý`m` d gm¡hmX©nyU© VS>OmoS> KS>dyZ AmUÊ`mgmR>rVS>OmoS> A{YH$mar {dZm{db§~ H$bhmMr VnmgUr H$aVrb d VS>OmoS> hmoÊ`mgmR>r gd© ~m~tMm {dMma H$aVrb.C{MV VS>OmoS> hmoÊ`mgmR>r C^` njm§Zm àd¥Îm H$aÊ`mgmR>r Amdí`H$ Vo gd© à`ËZ A{YH$mè`mZo Ho$bo nm{hOoV.

3. VS>OmoS>rÀ`m H$madmB©V Am¡Úmo{JH$ H$bhmMr qH$dm Ë`mVrb H$moUË`mhr ~m~tMr VS>OmoS> PmbrAgë`mg, VS>OmoS> A{YH$mè`mZo Ë`mg§~§YrMm Ahdmb XmoÝhr njm§À`m gøm Agboë`m VS>OmoS> nÌH$mghg§~§{YV gaH$maH$S>o qH$dm Ë`mg A{YH$ma {Xboë`m A{YH$mè`mH$S>o nmR>{dbm nm{hOo.

4. Am¡Úmo{JH$ H$bhmÀ`m VS>OmoS>rÀ`m H$madmB©V VS>OmoS> hmoD$ Z eH$ë`mg, VS>OmoS>r {df`rÀ`m gd©à`ËZm§Mr H$madmB© nyU© Pmë`mZ§Va eŠ` {VVŠ`m bdH$a, VS>OmoS> H$moUË`m H$maUm§_wio hmoD$ eH$br Zmhr Am{UVS>OmoS> hmoÊ`mgmR>r H$moUVo à`ËZ Ho$bo, `m~Ôb dñVwpñWVrMr g§nyU© _m{hVr XoUmam Ahdmb gaH$maH$S>onmR>{dbm nm{hOo.

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5. VS>OmoS>rMr H$madmB© gwê$ Pmë`mZ§Va 14 {Xdgm§À`m _wXVrV qH$dm gaH$maZo R>adyZ {Xboë`m _wXVrVVS>OmoS> A{YH$mè`mZo Amnbm Ahdmb gaH$maH$S>o nmR>{dbm nm{hOo.

(H$) VS>OmoS> _§S>i (H$b_ 5) (Conciliation Board) :

VS>OmoS> A{YH$mè`mg Am¡Úmo{JH$ H$bh {_Q>{dÊ`mV Anè Amë`mg, emgZ, Am¡Úmo{JH$ H$bhH$m`ÚmVrb H$b_ 5 Zwgma gaH$mar A{YnÌH$mÝdò gyMZm XoD$Z VS>OmoS> _§S>imMr ñWmnZm H$ê$ eH$Vo.VS>OmoS> _§S>imV EH$ AÜ`j d JaOoZwgma XmoZ qH$dm Mma gXñ` AgVmV. _§S>imMm AÜ`j hr ñdV§Ì ì`ŠVrAgVo. Va gXñ` ho Am¡Úmo{JH$ H$bhmer g§~§{YV XmoÝhr njm§Mo g_mZ à{V{ZYr AgVmV. à{V{ZYtMr {Z wŠVrg§~§{YV njm§À`m {e\$maerZo Ho$br OmVo. VS>OmoS> _§S>imMm AÜ`j {Oëhm qH$dm hm`H$moQ>m©Mm godm{Zd¥ÎmÝ`m`mYre AgVmo.

B VS>OmoS> _§S>imMr H$V©ì o

Am¡Úmo{JH$ H$bh H$m`ÚmVrb H$b_ 13 _Ü o VS>OmoS> _§S>imMr H$V©ì o Z_yX Ho$br AmhoV.

1. EImXm H$bh Am¡Úmo{JH$ H$bh VS>OmoS> _§S>imH$S>o gmon{dë`mZ§Va, Ë`mda VS>OmoS> hmoÊ`mgmR>r{dZm{db§~, Ý`m` VS>OmoS>rda n[aUm_ H$aUmè`m gd© KQ>H$m§Mr VnmgUr H$amdr. Ý`mæ` d gm¡hmX©nyU© VS>OmoS>rgmR>rg§~§{YV njm§Zm àd¥Îm H$amdo.

2. VS>OmoS>rÀ`m H$madmB©V Am¡Úmo{JH$ H$bh qH$dm H$bhmg§~§{YV H$mhr ~m~tda VS>OmoS> Pmë`mg_§S>imZo Ë`mg§~§YrMm Ahdmb, g§~§{YV njm§À`m gøm{Zer VS>OmoS> nÌH$mgh gaH$maH$S>o nmR>{dbm nm{hOo.

3. Am¡Úmo{JH$ H$bhmda VS>OmoS> Z Pmë`mg, VnmgUr nyU© Pmë`mZ§Va, VS>OmoS>rgmR>r _§S>imZo Ho$boboà`ËZ d C^` njmV VS>OmoS> H$moUË`m H$maUm§Zr Pmbr Zmhr `mg§~§YrMm g§nyU© Ahdmb gaH$maH$S>o nmR>{dbmnm{hOo. Am¡Úmo{JH$ H$bhmMr n[apñWVr, dñVwpñWVr, Ho$bobr Cnm``moOZm, _§S>imMo {ZîH$f©, VS>OmoS> ZhmoÊ`mMr H$maUo, H$bh {_Q>Ê`mgmR>r {e\$maer B. ~m~r AhdmbmV Z_yX H$amì`mV.

4. VS>OmoS> _§S>imH$S>o Am¡Úmo{JH$ H$bh gmon{dë`mnmgyZ XmoZ _{hÝ`mÀ`m AmV qH$dm gaH$maZo {Xboë`m_wXVrV Ë`mZo Amnbm Ahdmb gaH$maH$S>o nmR>{dbm nm{hOo.

(S>) Mm¡H$er _§S>i (Court of Enquiry) :

Á`m g§ñWm gmd©O{ZH$ {hV g§ñWm ZmhrV Ë`m§À`mVrb dmX {_Q>{dÊ`mgmR>r gaH$ma Mm¡H$er _§S>i Zo_yeH$Vo. ho Mm¡H$er _§S>i EImXm dmX gmoS>{dÊ`mgmR>r Zo_bo OmD$ eH$Vo. `m _§S>imbm EImÚm dmXmMo qH$dmg_ñ oMo g§emoYZ H$ê$Z Ë`mg§~§YrMm Ahdmb gaH$mabm gmXa H$amdm bmJVmo. ho _§S>i EH$m ì`ŠVrMo qH$dmAZoH$ ì`ŠVtMo Agy eH$Vo. `m _§S>imbm Amnbm {ZU© C^` njm§da bmXVm oV Zmhr.

2. bdmX qH$dm _Ü`ñWr (Arbitration) (H$b_ 10 A) :

_hmË_m Jm§YtZr Ah_Xm~mX òWrb H$m_Jma d H$mnS>{JaUr _mbH$ `m§À`mVrb Am¡Úmo{JH$ H$bhèñdrnUo {_Q>{dë`mZ§Va `m nÕVrg A{YH$ _hÎd àmá Pmbo. 1947 À`m Am¡Úmo{JH$ H$bh H$m`ÚmV `mnÕVrZo ñdoÀN>oZo bdmXm_m\©$V H$bh {_Q>{dÊ`m~m~V H$moUVrhr VaVyX ZìhVr. na§Vw 1956 À`m XwéñVr_Ü o

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H$b_ 10 A à_mUo bdmXm_m\©$V Am¡Úmo{JH$ H$bh {_Q>{dÊ`mÀ`m _mJm©bm g§_Vr XoÊ`mV Ambr. `m XwéñVrH$m`Úmà_mUo, bdmX qH$dm _Ü`ñW Ho$di H$m_Jma H$moQ>m©Mm Ý`m`mYre, amÁ` Ý`m` _§S>imMm Ý`m`mYre,_Ü`dVu Ý`m` _§S>imMm Ý`m`mYre Agy eHo$b. Am¡Úmo{JH$ H$bh ApñVËdmV AgVmZm qH$dm {Z_m©U hmoÊ`mMreŠ`Vm Agob Va Vmo H$m_Jma Ý`m`mb`, Am¡Úmo{JH$ Ý`m`mb`, amï´>r` Am¡Úmo{JH$ Ý`m`mb`mH$S>o ZoÊ`mnydu_mbH$ d H$m_Jma qH$dm H$m_Jma g§KQ>Zm AmnmngmV boIr H$ama H$ê$Z Vmo bdmXmH$S>o ZoD$ eH$VmV. hm H$ama{d{eï> Z_wÝ`mV Agmdm. Ë`mda gd© njm§À`m gøm Agmì`mV. `m H$amamÀ`m àVr gaH$ma d VS>OmoS>A{YH$mè`mH$S>o gmXa Ho$ë`m nm{hOoV. gaH$ma hm H$ama EH$ _{hÝ`mÀ`m _wXVrV gaH$mar A{YnÌH$mV à{gÕH$aVo. bdmXm_Yrb gXñ`m§Mr g§»`m g_mZ Agob Va bdmX H$amam_Ü o AmUIr EH$m ì`ŠVrMr "A§nm`a'åhUyZ Zo_UyH$ H$aÊ`mMr VaVyX Agmdr. Á`mdoir bdmXm_Yrb gXñ`m§Mr _Vo g_mZ hmoVmV Ë`mdoir "A§nm`a'bdmXmÀ`m H$m_H$mOmV ^mJ KoVmo. ñdV: {ZdmS>m XoVmo d hm {ZdmS>m ({ZU© ) bdmXmMm {ZdmS>m g_Obm OmVmo.

bdmXmZo Am¡Úmo{JH$ H$bhmMr VnmgUr H$ê$Z Amnbm {ZdmS>m gaH$mabm gmXa Ho$bm nm{hOo. `m{ZdmS>çmda bdmXmÀ`m gd© gXñ`m§À`m gøm Agmì`mV. Am¡Úmo{JH$ H$bh bdmXmH$S>o gmon{dë`mZ§Va Ë`mVmaoIg ApñVËdmV Agbobm d H$bhmer g§~§{YV Agbobm H$moUVmhr g§n qH$dm Q>mio~§Xrg _ZmB© H$aÊ`mMmA{YH$ma gaH$mabm AgVmo. _Ü`ñW, bdmX XmoÝhr njm§Mr ~mOy EoHy$Z KoD$Z Amnbo _V XmoÝhr qH$dm EH$mnjmda bmXy eH$Vmo. bdmXmMm {ZdmS>m H$moQ>m©À`m {ZU© mà_mUo AgVmo d Vmo XmoÝhr njm§da ~§YZH$maH$ AgVmo.

3. Ý`m`mb`m_m\©$V g_PmoVm (Adjudication) :

H$m_Jma d _mbH$ `m§À`mV Oa VS>OmoS> A{YH$mar qH$dm bdmX `m§À`m_m\©$V g_PmoVm hmoD$ eH$bm ZmhrVa Ë`m§À`mVrb H$bh {_Q>dyZ g_PmoVm H$aÊ`mgmR>r Vmo H$bh Ý`m`mb`mV XmIb H$ê$Z Ë`m§À`mda Ý`m`mb`mMm{ZU© bmXÊ`mMm A{YH$ma H$m`ÚmZo emgZmbm {Xbm Amho. 1947 À`m Am¡Úmo{JH$ H$bh H$m`ÚmV `mo½` Ë`mXwéñË`m 1956 gmbr H$aÊ`mV Amë`m. 1956 À`m XwéñVrà_mUo H$m_Jma d H$maImZXma `m§À`mV g_PmoVmKS>dyZ AmUÊ`mgmR>r Imbrb Ý`m`mb o ñWmnZ Ho$br AmhoV.

B H$m_Jma Ý`m`mb`

B amÁ` Am¡Úmo{JH$ _§S>i / Ý`m`mb`

B amï´>r` Am¡Úmo{JH$ _§S>i / Ý`m`mb`

Am¡Úmo{JH$ H$bhmMo Xwîn[aUm_ Q>miÊ`mgmR>r gaH$ma H$m`ÚmÀ`m AmYmao H$bhmV hñVjon H$ê$Z VmoH$bh Ý`m`mb`mV XmIb H$aVo. Ý`m`mb`mÀ`m {ZU© mda H$moUË`mhr njmMo Xw_V Agy eH$V Zmhr. Ý`m`mb`mMm{ZU© XmoÝhr njm§da ~§YZH$maH$ AgVmo. Ý`m`mb`mZo {Xboë`m {ZU© mMr A§_b~OmdUr gaH$maZo H$amd`mMrAgVo.

B H$m_Jma Ý`m`mb` (Labour Court) (H$b_ 7)

Am¡Úmo{JH$ H$bh H$m`ÚmÀ`m Xwgè`m n[a{eï>mV {Xboë`m ~m~tda {dMma H$ê$Z {ZU© XoÊ`mgmR>r dH$m`ÚmVrb VaVwXrZwgma Ë`m§À`mda Q>mH$bobr H$V©ì o nma nmS>Ê`mgmR>r gaH$ma A{YnÌH$m_Ü o gyMZm XoD$ZEH$ qH$dm A{YH$ H$m_Jma Ý`m`mb`m§Mr ñWmnZm H$ê$ eH$Vo.

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n[a{eï> XmoZ_Yrb Imbrb {df`mg§~§Yr H$m_Jma Ý`m`mb` {ZU© XoD$ eH$Vo.

1. CÚmoJg§ñWoÀ`m ñWm`r {Z`_mZwgma _mbH$m§Zr H$m_Jmam§Zm {Xboë`m AmXoemMm mo½`nUm d H$m`XoeranUm.

2. ñWm`r {Z`_m§Mm AW© d Ë`m§Mr A§_b~OmdUr.

3. H$m_mdê$Z H$_r Ho$boë`m, ~S>V\©$ Ho$boë`m H$m_Jmamg H$m`ÚmVrb VaVwXrZwgma Ý`m` XoUo.

4. H$m_Jmam§Zm ê$T>rZwgma {_iUmè`m gdbVr, {deof h¸$ _mbH$mZo H$mTy>Z KoVë`mg.

5. g§n, Q>mio~§Xr H$m`Xoera Amho H$m`?

6. n[a{eï> VrZ_Ü o Z_yX Ho$bobo {df` gmoSy>Z BVa {df`.

H$m_Jma Ý`m`mb`mda \$ŠV EH$M ì`ŠVr H$m_ H$arb Am{U {VMr {Z wŠVr g§~§{YV gaH$ma H$aob.H$m_Jma Ý`m`mb`mÀ`m Ý`m`m{YemÀ`m nmÌVm Imbrbà_mUo AmhoV.

1. Cƒ Ý`m`mb`mMm AmOr, _mOr Ý`m`mYre qH$dm

2. {Oëhm Ý`m`mYre nXmMm qH$dm gh {Oëhm Ý`m`mYre nXmMm 3 dfmªMm AZw d. qH$dm

3. 7 df} Ý`m`mYre nXmMm AZw d. qH$dm

4. H$m_Jma Ý`m`nrR>mdarb H$m_mMm 5 df} AZw d. qH$dm

5. Cƒ Ý`m`mb`, Am¡Úmo{JH$ Ý`m`mb`, H$m_Jma Ý`m`mb`mV 7 df} dH$sb åhUyZ H$m © Ho$bo Agob.qH$dm

6. H$m`ÚmMr nXdr d Am¡Úmo{JH$ Ý`m`mb`mV Cnà~§YH$ qH$dm H$m_Jma Cnm wŠV åhUyZ 5 df} H$m_mMmAZw d.

B amÁ` Am¡Úmo{JH$ Ý`m`mb` (State Industrial Tribunal) (H$b_ 7 A)

Am¡Úmo{JH$ H$bh H$m`ÚmVrb Xwgè`m qH$dm {Vgè`m n[a{eï>m_Ü o Z_yX Ho$boë`m H$moUË`mhr ~m~tMmVgoM `m H$m`ÚmZo gmon{dboë`m BVa H$moUË`mhr ~m~tda {dMma H$ê$Z {ZU© XoÊ`mgmR>r gaH$ma A{YnÌH$m_Ü ogyMZm XoD$Z EH$ qH$dm A{YH$ Ý`m`mb`m§Mr ñWmnZm H$ê$ eH$Vo.

n[a{eï> VrZ_Ü o g_m{dï> Agboë`m ~m~r Imbrbn«_mUo,

1. doVZ, doVZ XoÊ`mMm H$mbmdYr, doVZ XoÊ`mMr nÕVr.

2. _mbH$m§Zr H$m_Jmam§À`m ^{dî` {Zdm©h {ZYrg qH$dm {Zd¥Îm doVZ {ZYrg Úmd`mMr dJ©Ur.

3. AZwJ«hmMr a¸$_, ZwH$gmZ^anmB© ^Îmm d BVa ^Îmo.

4. H$m_mMo Vmg d {dlm§VrMm H$mbmdYr.

5. nJmar aOm d gwÅ>çm.

6. ñWm`r AmXoemì`{V[aŠV H$m_Jmam§À`m H$m_mÀ`m nmù`m.

7. loUrZwgma H$m_Jmam§Mo dJuH$aU.

8. ê$T>rZwgma {_iUmè`m gdbVr d {deof gdbVr H$mTy>Z KoUo.

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9. {eñVrMo {Z`_, {Z`_mV ~Xb d ZdrZ {Z`_ bmJy H$aUo.

10. H$m_Jma g§» oV H$nmV hmoB©b Ago H$maImÝ`mMo dmOdrH$aU, à_mUrH$aU, §Ìgm_J«r d V§Ìm_Yrb~Xb.

11. H$m_Jmam§Zm godoVyZ H$_r H$aUo qH$dm CÚmoJg§ñWm ~§X H$aUo.

`m Ý`m`mb`mV Ý`m`mYrenXr EH$M ì`ŠVr AgVo d {VMr {Z wŠVr g§~§{YV amÁ` emgZ H$aVo. CƒÝ`m`mb`mMm Ý`m`mYre qH$dm 3 df} {Oëhm / gh{Oëhm / Cn Ý`m`mYre nXmMm AZw d qH$dm 5 dfo© H$m_JmaÝ`m`mb`mMm Ý`m`mYre åhUyZ AZw d qH$dm H$m`ÚmMr nXdr d 10 df} H$m_Jma Am wŠV åhUyZ H$m © Ho$bobrì`ŠVr `m Ý`m`mb`mMr Ý`m`mYre hmoÊ`mg nmÌ g_Obr OmVo. `m Ý`m`mb`mg H$m_m~m~V g„m XoÊ`mgmR>rgaH$mabm Amdí`H$ dmQ>ë`mg gaH$ma XmoZ ì`ŠVtMr "Agogg©' åhUyZ {Z wŠVr H$aVo.

B amï´>r` Am¡Úmo{JH$ Ý`m`mb` (National Industrial Tribunal) (H$b_ 7)

Am¡Úmo{JH$ H$bhm_Ü o amï´>r` _hÎdmMo àíZ A§V y©V AmhoV qH$dm Am¡Úmo{JH$ H$bhmÀ`m ñdê$nm_Ü oEH$mnojm A{YH$ amÁ`m§V AgUmè`m Am¡Úmo{JH$ g§ñWm§Mo {hVg§~§Y Jw§Vbo AmhoV qH$dm Ë`m§À`mda AemH$bhmMm n[aUm_ hmoÊ`mMr eŠ`Vm Amho, Ago _Ü`dVu gaH$mabm dmQ>ë`mg, Aem Am¡Úmo{JH$ H$bhmg§~§Yr{ZU© XoÊ`mgmR>r _Ü`dVu gaH$ma, gaH$mar A{YnÌH$m_Ü o gyMZm XoD$Z EH$ qH$dm A{YH$ amï´>r` Am¡Úmo{JH$Ý`m`mb`m§Mr ñWmnZm H$ê$ eH$Vo.

amï´>r` Am¡Úmo{JH$ Ý`m`mb`mda EH$M ì`ŠVr H$m_ H$arb d {VMr _Ü`dVu gaH$ma_m\©$V Zo_UyH$ H$obrOmB©b. Cƒ Ý`m`mb`mÀ`m Ý`m`mYrenXmMm AZw d AgUmè`m ì`ŠVrM qH$dm Cƒ Ý`m`mb`mMm Ý`m`mYreAgUmè`m ì`ŠVtMrM Zo_UyH$ `m Ý`m`mb`mda H$aVm oVo.

_Ü`dVu gaH$mabm Amdí`H$ dmQ>ë`mg `m Ý`m`m{Yem§Zm g„m XoÊ`mgmR>r XmoZ "Agogg©' Mr {Z wŠVrHo$br OmVo.

`m Ý`m`mb`mnwT>o gmXa Ho$boë`m H$bhmda H$m_Jma qH$dm amÁ` Am¡Úmo{JH$ Ý`m`mb` Ý`m` XoD$ eH$VZmhr. `m Ý`m`mb`mZo {Xbobm {ZU© XmoÝhr njm§da EH$ dfm©n ªV Var ~§YZH$maH$ AgVmo. na§Vw gaH$ma hr _wXVàË oH$ doir EH$ df© `mà_mUo dmT>dy eH$Vo. hr _wXV OmñVrV OmñV EHy$U 3 df}n ªV dmT>{dVm oVo. `mÝ`m`mb`mZo {Xbo m {ZU© mMr A§_b~OmdUr 30 {Xdgm§À`m AmV H$amdr bmJVo. H|$Ð gaH$ma `m Ý`m`mb`mZo{Xbobm {ZU© \o$Q>miy eH$Vo qH$dm Ë`mV ~Xb H$ê$ eH$Vo. H|$Ð gaH$ma `m Ý`m`mb`mMm {ZU© gmd©O{ZH${hVmÀ`m Ñ{ï>Zo ñdrH$maÊ`mg ZH$ma XoD$ eH$Vo. emgZmZo {ZU©` \o$Q>mië`mg qH$dm Ë`mV ~Xb Ho$ë`mgemgZmg Ë`m_mJrb H$maUo d ñdV:Mm {ZU© bmoH$g oV gmXa H$amdm bmJVmo.

gmd©O{ZH$ {hVmon`moJr g§ñWmVrb gd© H$bh gaH$maZo Ý`m`mb`m_m\©$V gmoS>{dbo nm{hOoV. gaH$maEImÚm ImOJr CÚmoJg§ñWoVrb H$bh ñdV:À`m _ZmZo Ý`m`mb`mH$S>o gmXa H$aÊ`m{df`r AmXoe XoD$ eH$Vo.VgoM ImOJr CÚmoJg§ñWoVrb H$moUË`mhr EH$m njmZo emgZmH$S>o {dZ§Vr Ho$ë`mg emgZ Ë`m§À`mVrb H$bhÝ`m`mb`mH$S>o gwnyX© H$aVo.

ªªª

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H$_©Mmar gwa{jVVm, Amamo½` Am{U _ZmoY¡ ©(Employee Safety, Health and Morale)

H$moUË`mhr g§ñWoMr, g§KQ>ZoMr qH$dm amîQ´>mMr {ZYm©[aV C{Ôï>ço gmÜ` H$aÊ`mgmR>r ì`dñWmnZmbm O_rZ,^m§S>db, §Ìgm_J«r, H$ƒm_mb, l_ BË`mXr KQ>H$m§Mr Amdí`H$Vm AgVo. `m gd© KQ>H$m§n¡H$s l_ / H$_©Mmar/ _Zwî`~i hm KQ>H$ A{Ve` _m¡ë`dmZ d _hÎdmMm g_Obm OmVmo. H$maU CËnmXZmÀ`m C{Ôï>m§Mr nyV©Vmàm_w»`mZo _mZdr KQ>H$mda Adb§~yZ AgVo. BVa gd© KQ>H$ {ZOud Agë`mZo Vo ñdV: {H«$`merb hmoD$ eH$VZmhrV. ì`dñWmnZmÀ`m {d{dY nmVù`mda doJdoJù`m H$m`m©Mr nyV©Vm H$aÊ`mgmR>r Zo_bobm A{YH$mar dJ©Am{U Ë`m§Mo ghmæ`H$ åhUOoM Am¡Úmo{JH$ ì`dñWmnZmVrb _mZdr KQ>H$ hmo`. H$_©Mmar dJm©Mm _mZdrÑ{ï>H$moZmVyZ {dMma H$amdm bmJV Agë`mZo Ë`mg _mZdr KQ>H$ Ago åhQ>bo OmVo. CËnmXZmMr gd© g§gmYZo CXm.H$ƒm_mb, ^m§S>db, §Ìgm_wJ«r, CnH$aUo BË`mXr H$m ©j_nUo hmVmiÊ`mMo Am{U JVrerb ~Z{dÊ`mMo à^mdrH$m`© H$_©Mmar dJm©g H$amdo bmJVo. H$_©Mmar hmM CËnmXZmVrb {H«$`merb d gOrd KQ>H$ Amho. VmoCËnmXZmÀ`m BVa KQ>H$mhÿZ {^Þ AgyZ Ë`mbm ^mdZm, BÀN>m, AmH$m§jm, ~wÕr, _Z, {dMma, AmdS> BË`mXrAgVmV. Ë`m_wio H$_©Mmè`m§H$S>o _mZdVoÀ`m y{_Ho$VyZ nmhÊ`mdaM Ë`m KQ>H$mMo ì`dñWmnZmVrb ghH$m ©Adb§~yZ AgVo. _mZdr KQ>H$mMo Ano{jV `moJXmZ-ghH$m © {_imbo Zmhr Va g§ñWobm Amnë`m C{Ôï>m§Mr nyV©VmH$aÊ`mV AS>MUr oVmV. AWm©V CËnmXZmMo BVa gd© KQ>H$ `mo½` Ë`m XOm©Mo, `mo½` Ë`m à_mUmV CnbãYAgVrb, CËnmXZ H$m`m©Mo {Z`moOZ d H$m ©doimnÌH$ {H$Vrhr ì`dpñWV Ho$bobo Agbo Var Oa _mZdr KQ>H$mMoghH$m © Zgob Va CËnmXZ H$m © gwê$M hmoUma Zmhr d CËnmXZ hmoUmaM Zmhr. åhUyZ AmYw{ZH$ H$mimV CËnmXZH$m`m©V §ÌmMm d d¡km{ZH$ V§ÌmMm {H$Vrhr _moR>çm à_mUmda dmna hmoV AgbmVar CËnmXZ H$m`m©Vrb _mZdmMoñWmZ A~m{YV Amho d Vo A~m{YVM amhUma Amho. _mZdr hmVm{edm` d ~wÕr{edm` §ÌmMr MmHo$ {\$ê$eH$Uma ZmhrV Ago åhQ>ë`mg A{Ve`moŠVr hmoUma Zmhr. Ë`m_wio H$m_Jmam§Zm {_iUmam _mo~Xbm, ì`dñWmnZm~amo~aMog§~§Y, H$m_Jma H$ë`mU, H$m`©dmVmdaU, H$_©Mmar gwa{jVVm, Amamo½`, _ZmoY¡`© BË`mXr KQ>H$m§Mm Ë`m§À`mH$m`m©da n[aUm_ hmoV Agë`mZo `m~m~V ì`dñWmnZmbm Xj Agmdo bmJVo. H$_©Mmè`m§Zr Amnë`m ~wÕrMm,H$ënZmeŠVrMm, {dMma d {ZU© j_VoMm, gO©Z{ebVoMm Cn`moJ H$ê$Z H$_rV H$_r g§gmYZmV OmñVrVOmñVCËnmXH$Vm {_i{dÊ`mgmR>r ì`dñWmnZmZo AZwHy$b H$m ©n[apñWVr {Z_m©U H$ê$Z, Ë`m§À`m emar[aH$, Am{W©H$,gm_m{OH$ d Ah§H$ma OmonmgUmè`m JaOm ^mJ{dUo Amdí`H$ Amho.

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_mZdr KQ>H$mMo _hÎd (Importance of Human Factor) :

àË`oH$ g§ñWoMr H$m`©o hr Ë`m g§ñWoVrb ì`ŠVrdaM Adb§~yZ AgVmV. _mZdmMm à`ËZm{edm` d_mJ©Xe©Zm{edm` Ë`m g§ñWoVrb gd© àH$maMr gmYZ gm_J«r hr AZwËnmXH$ AdñWoVM amhVo. H$_©Mmar hog§ñWoMr g§nÎmr qH$dm _mZdr ^m§S>db AgyZ _Zwî`~imMo ì`dñWmnZ ho ì`dñWmnZ H$m`m©Vrb AË §V _hÎdmMod _Ü`dVu H$m © _mZbo OmVo. CÚmoJg§ñWoVrb _mZdr KQ>H$mMo _hÎd Imbrb ~m~rdê$Z ñnîQ> hmoB©b.

1) A_`m©{XV j_Vm : CÚmoJ g§ñWoVrb {d{dY H$m`m©gmR>r dmnamV oUmè`m doJdoJù`m KQ>H$mn¡H$s_Zwî`~i hm A_`m©{XV j_Vm AgUmam KQ>H$ Amho. åhUyZ Ë`mbm _mZdr g§gmYZ (Human Resource) AgoåhQ>bo OmVo. V|ìhm BVa H$mhr C{Udm AgVmZmhr qH$dm _`m©{XV ^m¡{VH$ KQ>H$mVyZ Ano{jV C{Ôï>ço àmá H$aUoeŠ` hmoVo.

2) BVa KQ>H$m§Mm Cn`moJ : CËnmXZmgmR>r Amdí`H$ AgUmè`m ^m§S>db, y_r, H$ƒm_mb, §Ìgm_wJ«r`m KQ>H$m§Mm `mo½` Am{U H$m ©j_ dmna H$aÊ`mgmR>r _mZdr KQ>H$mbm CÚmoJg§ñWoV A{Ve` _hÎd Amho.CËnmXZmÀ`m gd© KQ>H$m§Mr OwidmOwid H$aUo, Ë`mV g_Ýd` gmYZo Am{U Ë`m§Mm CËnmXZmgmR>r H$m ©j_VoZoCn`moJ H$ê$Z g§ñWoÀ`m C{Ôï>m§Mr nyV©Vm H$aÊ`mV _mZdr KQ>H$mMo _moR>o `moJXmZ AgVo. qH$~hþZm _mZdrKQ>H$m{edm` CËnmXZmÀ`m BVa KQ>H$m§Mm CËnmXZmgmR>r dmna H$aUo eŠ`M Zmhr.

3) CËnmXZ dmT> : CÚmoJ g§ñWoÀ`m Ano{jV C{Ôï> nyV©VogmR>r, Ë`m g§ñWoÀ`m CËnmXZmV dmT> hmoUo JaOoMoAgVo. Ë`mgmR>r CËnmXZmÀ`m BVa KQ>H$mZm EH$Ì AmUyZ Am{U Ë`m§Mm _hÎm_ dmna H$ê$Z CËnmXZmV dmT>KS>dyZ AmUÊ`mgmR>r _mZdr KQ>H$ Amdí`H$ R>aVmo. CËnmXZmÀ`m gd© KQ>H$mZm `mo½` {XeoZo, `mo½` Vr JVrXoD$Z CËnmXZmV dmT> KS>dyZ AmUÊ`mMr O~m~Xmar _mZdr KQ>H$ nma nmS>Vmo. _mZdr KQ>H$m{edm` CËnmXZmMoH$m © eŠ` Zmhr. åhUyZ `mo½` _mZdr g§gmYZ {Z`moOZ H$ê$Z, Ë`mH$Co _mZdVoÀ`m Ñ{ï>H$moUmVyZ nmhÿZ, Ë`m§À`mAmdí`H$ JaOm§Mr nyV©Vm Ho$ë`mg CÚmoJg§ñWoÀ`m CËnmXZ j_VoV dmT> hmoVo.

4) _yb yV KQ>H$ : _mZdr KQ>H$mÀ`m àJë^VodaM ì`dgm{`H$ qH$dm AÝ` g§ñWmMo `e Ad§~yZ Amho.H$maU _Zwî`~i / H$_©Mmar hmM g§KQ>Zobm JVrerb OrdZ àmá H$ê$Z XoUmam KQ>H$ Amho. VmoM CËnmXZmVrb_yb yV KQ>H$ Amho. CËnmXZmÀ`m BVa KQ>H$m§Mm dmna H$gm H$amdm ho _mZdr KQ>H$mdaM Adb§~yZ Agë`mZo_mZdr KQ>H$m{edm` BVa KQ>H$ H$m`©aV hmoD$M eH$Uma ZmhrV. åhUyZM _mZdr KQ>H$mH$S>o _mZdVoÀ`my{_Ho$VyZ nm{hë`m{edm` g§ñWobm Amnë`m C{Ôï>m§Mr nyV©Vmhr H$aVm oV Zmhr.

5) dmT> Am{U {dH$mg : H$_©Mmar hmM EH$ CËnmXZmMm Agm EH$_od KQ>H$ Amho H$s Á`mMm {dH$mgH$aVm oVmo. Ë`mbm `mo½` _mJ©Xe©Z H$ê$Z, à{ejU XoD$Z, àoaUm XoD$Z, godmgw{dYm CnbãY H$ê$Z Ë`mÀ`memar[aH$ d _mZ{gH$ j_VoV dmT> H$aVm oVo Am{U CÚmoJg§ñWoMm {dH$mg gmYVm oVmo. _mZdr KQ>H$mMm{dH$mg Pmbm VaM BVa KQ>H$m§Mm {dH$mg hmoÊ`mg IynM _XV hmoVo. H$_©Mmar hoM CËnmXZ KQ>H$m§MmH$miOrnyd©H$ d H$m`©j_VoZo dmna H$ê$ eH$VmV. ghm{OH$M Ë`m KQ>H$m§Mm {dH$mg hmoÊ`mg _XV hmoVo.WmoS>Š`mV _mZdr KQ>H$mÀ`m {dH$mgm{edm` BVa KQ>H$m§Mm {dH$mg eŠ` Zmhr.

6) IMm©V H$nmV d Z\$m d¥Õr : AmOÀ`m ñnYm©Ë_H$ n[apñWVrV àË oH$ g§ñWm§Zm {H$_mZ IMm©V d

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g§gmYZmV H$_mb g§nÎmr d \$bàmár {_i{dUo H«$_àmá Pmbo Amho. ho Ho$di _Zwî`~imÀ`m ghH$m`m©ZoM eŠ`hmoVo. `mgmR>r g§ñWoVrb H$_©Mmè`m§Zm Amdí`H$ Vo {ejU d à{ejU XoD$Z Ë`m§Mr j_Vm Am{U H$m`m©{df`rMmAmË_{dídmg dmT>{dë`mg EHy$Z H$m ©j_VoV dmT> hmoD$Z IMm©V H$nmV H$aV oVo. n`m© mZo Zâ`mV dmT> hmoVo.WmoS>Š`mV, AmYw{ZH$ CÚmoJ g§ñW§mMo "IMm©V H$nmV d Zâ`mV dmT>' ho C{Ôï> gmÜ` H$aÊ`mgmR>r g§ñWoÀ`m EHy$UH$m ©j_VoV dmT> hmoUo Amdí`H$ AgVo. Ë`mgmR>r _mZdr KQ>H$mMr y{_H$m _hÎdmMr R>aVo.

7) ì`dñWmnZ H$m © : CÚmoJ g§ñWoÀ`m {ZYm©[aV C{Ôï>m§Mr nyV©Vm H$aÊ`mgmR>r {Z`moOZ, g§KQ>Z, AmXoeXoUo, g_Ýd`, {Z §ÌU BË`mXr ì`dñWmnZmÀ`m H$m`m©~amo~aM _mZdr g§gmYZ ì`dñWmnZ ho ì`dñWmnZmMo EH$_hÎdmMo H$m © Amho. ì`dñWmnZmÀ`m gd© H$m`m©Mo è _mZdr g§gmYZ (_mZdr KQ>H$mÀ`m) ì`dñWmnZmdaAdb§~yZ AgVo. H$maU Oa _mZdr KQ>H$mH$S>o _mZdVoÀ`m y{_Ho$VyZ nm{hbo Zmhr Va ì`dñWmnZmMr gd© H$m }Anèr R>aVmV. Ë`m_wioM CÚmoJg§ñWoV _mZdr KQ>H$mMo (_Zwî`~imMo) ì`dñWmnZ A{YH$ à^mdr Pmë`mgË`m g§ñWoMo ì`dñWmnZ AmXe© R>aVo.

8) Zd{Z{_©Vr : AmOÀ`m ~XbË`m n[apñWVrV Zd{Z{_©Vr hm àË oH$ g§ñWoMm A{d^mÁ` KQ>H$ ~ZbmAmho. g§ñWm§Zm ~XbË`m ì`mdgm{`H$ n`m©daUmer Amnbm H$ma^ma AÜ``mdV R>oD$Z {ZYm©[aV C{Ôï>ço gmÜ`H$aÊ`mMo H$m © ho _mZdr g§gmYZmH$Sy>Z Ho$bo OmVo. `mV ZdrZ g§H$ënZm§Mm emoY, ZdrZ CËnmXZ, ZdrZ {dVaUnÕVr d V§Ìo `m§Mm {dH$mg Ho$bm OmVmo. ZdrZ Vm§ÌrH$ Am{U `m§{ÌH$ joÌmVrb AZoH$ {dH$mgmË_H$ gmYZm§MmgVV Adb§~ H$ê$Z g§ñWoMr EHy$U H$m ©j_Vm dmT>{dÊ`mV _mZdr KQ>H$mbm A{Ve` _hÎdmMo ñWmZ Amho.àË oH$ joÌmV Pmbobr d hmoV Agbobr Zd{Z{_©Vr hr _mZdr g§gmYZmMo (_mZrd KQ>H$mMo) `moJXmZ qH$dm\$bàmár hmo .

H$_©Mmar gwajm (Employee Safety)

_mZdmÀ`m Am`wî`mV H$mhr AH$pënV qH$dm AZmhÿV KQ>Zm {Z`{_VnUo KS>V AgVmV. gmh{OH$M_mUgmÀ`m gwajoÀ`m AmoT>mVmUrbm gwadmV hmoVo. AmOmanU, AnKmV, AmnÎmr, dmT>Vr O~m~Xmar `m_wioì`ŠVrda AgwajoMm VmU nS>Vmo. Ë`mà_mUoM CÚmoJg§ñWoV doimodoir AZoH$ H$maUm_wio AnKmV CX²^dÊ`mMreŠ`Vm AgVo. AnKmVm_wio H$m_Jmam§Zm emar[aH$, _mZ{gH$ BOm nmohmoMÊ`mMr eŠ`Vm AgVo. H$m_Jmam§À`mOr{dVmbm YmoH$m d _mb_ÎmoMr ZwH$gmZ hmoD$Z gd© >Hw$Qw>§~M Xw:ImV hmoaniVo, Ë`m§Zm Am`wî`mV {ZamemAm{U hVmenUm òVmo. EdT>oM Zìho Va Ë`m§Mm ^{dî`H$mimV nyU© H$amd`mÀ`m `moOZm Am{U ñdßZo `m§MmAJXr MwamS>m hmoD$Z OmVmo. CÚmoJg§ñWoMohr Am{W©H$ ZwH$gmZ hmoÊ`mMr eŠ`Vm AgVo, CËnmXZ amoS>mdVo,g§ñWoMr àJVr _§XmdVo, J«mhH$m§Mm amof nËH$amdm bmJVmo. CÚmoJmVrb YmoHo$ qH$dm AnKmVm_wio H$m_Jmam§À`m_ZmV Agwa{jVVoMr ^mdZm {Z_m©U hmoD$Z Ë`mMo n[aUm_ Ë`m§À`m emar[aH$ d _mZ{gH$ Amamo½`mda hmoVmV.Ë`m_wio H$m_Jmam§Mr AZwnpñWVr dmT>Vo qH$dm H$m_Jma ZmoH$ar gmoS>yZ XwgarH$S>o OmÊ`mMm à`ËZ H$aVmV,Aem Agwa{jVVo_wio Am¡Úmo{JH$ g§~§Yhr {~KS>VmV, Am¡Úmo{JH$ em§VVm YmoŠ`mV òVo Am{U amï´>mdahr J§^ran[aUm_ hmoVmV. åhUyZ g§ñWoÀ`m _Zwî`~i ì`dñWmnZmZo H$m`©ñWimda gwa{jVVm, AnKmV_wŠV, ^`_wŠVdmVmdaU {Z_m©U Ho$bo nm{hOo. VaM H$_©Mmar dJ© {Zð>oZo, AmË_{dídmgmZo, H$m`©j_VoZo, AmnbonUmZoH$m_mV ag KoD$Z C{Ôï>ço nwV©VogmR>r `moJXmZ XoVrb.

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AW© / g§H$ënZm :

gwa{jVVm åhUOo Aer EH$ gVV am~dmdr bmJUmar à{H«$`m hmo H$s, {OÀ`m_wio H$_©Mmar dJm©Mr YmoH$mqH$dm g§H$Q> `mnmgyZ _wŠVVm hmoVo.

gmYmaUV: CÚmoJ g§ñWoV doimodoir KS>Umao g§ mì` AnKmV qH$dm YmoHo$ H$moR>o, H$m Am{U H$em àH$maoKS>VmV `mMm {dMma H$ê$Z, Ë`m§À`m H$maUm§Mm emoY KoD$Z AnKmVmMo/YmoŠ`mMo à_mU H$_r H$ê$Z H$m_JmamVgwa{jVVoMr ^mdZm {Z_m©U H$aÊ`mgmR>r H$aÊ`mV Amboë`m Cnm``moOZobm gwajm Ago åhUVmV. `mV H$m_mMo{Z`_ H$aUo, §ÌmMr XoI^mb d Xwê$ñVr, OwZmQ> §Ìo ~XbUo, Amdí`H$ g§ajH$ gmYZm§Mm dmna, H$m_Jmam§ZmAnKmV à{V~§YH$ gwa{jVVoMo à{ejU XoD$Z AnKmVm_wio _mb_Îmm d Or{dVmÀ`m hmoUmè`m ZwH$gmZrMo n«_mUH$_r H$ê$Z H$m_JmamV gwa{jVVoMr ^mdZm {Z_m©U Ho$br OmVo.

Am§Vaamï´>r` H$m_Jma _§S>imZo H$_©Mmar gwa{jVVo~m~V Ago ñnï> Ho$bo Amho, ""CÚmoJg§ñWoZoAmnë`m H$_©Mmè`m§À`m AmnÎmr {déÕ `mo½` g§KQ>ZmÛmao CnbãY H$ê$Z {Xbobr gwa{jVVm åhUOo H$_©Mmargwa{jVVm hmo . `m AmnÎmr _w»`ÎdoH$ê$Z AmH$pñ_H$nUo {Z_m©U hmoUmè`m AgVmV.''

H$_©Mmar gwa{jVVm hr J{Verb g§H$ënZm Amho. H$m_Jma OrdZmV oUmè`m AH$pënV nU An[ahm ©AS>MUrda _mV H$aÊ`mgmR>r _mZdr g§gmYZ ì`dñWmnZmZo H$_©Mmar gwajm `moOZm am~dmdr bmJVo. `mÛmaoCÚmoJg§ñWoVrb AnKmVm§Mr qH$dm g§ mì` YmoŠ`m§Mr H$maUo emoYyZ Vr Xya H$aÊ`mMm à`ËZ H$aUo Am{U CÚmoJg§ñWoV A{YH$m{YH$ gwa{jVVoMo dmVmdaU {Z_m©U H$aUo hm hoVy AgVmo.

CÚmoJ g§ñWoVrb _mZdr g§gmYZ ì`dñWmnZmÀ`m gwa{jVVm {d^mJmbm H$_©Mmar gwa{jVVo~m~V AZoH$H$m } nma nmS>mdr bmJVmV. Ë`m_Ü o AnKmVm§Mr qH$dm YmoŠ`m§Mr H$maUo d {R>H$mUo emoYUo, AnKmV à{V~§YmË_H$`moOZm {ZpíMV H$aUo H$m_Jmam_Ü o gwa{jVVoMr OmUrd-OmJ¥Vr {Z_m©U H$aUo, AnKmV à{V~§YmË_H$ gmYZoH$m ©ñWimda CnbãY H$aUo, Ë`mMm dmna H$aÊ`mg H$_©Mmè`m§Zm àd¥Îm H$aUo, AnKmV Q>miUo~m~V _mJ©Xe©Zà{ejU XoUo, AnKmV CX² dë`mg H$_©Mmè`mg d¡ÚH$s` godm-gw{dYm nwa{dUo, Am{W©H$ ghmæ` {_idyZ XoUo,gwa{jVVoÀ`m {Z`_m§Mo H$mQ>oH$moa nmbZ H$am`bm ^mJ nmS>Uo, VgoM AnKmVJ«ñV H$_©Mmè`m§Zm gd© Ë`m godm-gw{dYm, ZwH$gmZ^anmB© {_idyZ XoUo, Am{W©H$ d _mZ{gH$ AmYma XoD$Z nyduMo H$m_ H$aUo eŠ` Zgob VaË`mÀ`m j_VoZwgma ZdrZ H$m_o gmon{dUo BË`mXr. WmoS>Š`mV, darb {ddoMZmdê$Z Ago ñnï> hmoVo H$s, CÚmMrH$miOr, Agwa{jVVoMr ^mdZm Am{U AmOMr qMVm `m_wio ì`mHw$i Pmboë`m qH$dm hmoUmè`m H$m_Jma dJm©MrH$m`©j_Vm {Z:g§e`nUo {VVH$sM {ZH¥$ï> XOm©Mr AgUma Amho `m Ñï>MH«$mVyZ H$m_Jmambm H$mT>md`mMoAgë`mg H$_©Mmar gwa{jVVoMr H$mg Yabr nm{hOo.

H$_©Mmar gwa{jVVoMr JaO (Need of Employee Safety) :

gwa{jVVoMr JaO {hM OrdZmMr JaO Agë`m_wio gwa{jVVm {h OrdZmer {ZJS>rV Amho `mV e§H$mZmhr. gwa{jVVm H$emgmR>r? hm àíZ åhUOo, OrdZ H$emgmR>r? Agm àíZ H$aÊ`mgmaIo Amho d `m Xwgè`màíZmMo CÎma VoM n{hë`m àíZmMo CÎma Amho. CÚmoJg§ñWm§Zm AË`mdí`H$ AgUmar gwa{jVVoMr JaO nwT>rbà_mUogm§JVm oB©b.

90

1) H$m`©j_VoV dmT> : CÚmoJg§ñWoV {Z_m©U Pmboë`m AnKmV _wŠV d ^`_wŠV dmVmdaUm_wioH$m_Jmam§À`m H$m_mVrb CËgmh dmT>Vmo. Ë`mÀ`m darb emar[aH$ d _mZ{gH$ VmU H$_r hmoD$Z Vo Amnbo H$m_A{YH$ O~m~XmarZo Am{U H$V©ì` ^mdZoZo nma nmS>VmV. Ë`m_wio CÚmoJg§ñWoÀ`m CËnmXZj_VoV d EHy$UH$m ©j_VoV dmT> hmoVo.

2) CËnmXZmÀ`m à_mUmV d JwUdÎmoV dmT> : gwa{jV H$maImZo ho ""H$m`©j_ H$maImZo'' AgVmV.gwa{jV CÚmoJ g§ñWoVrb H$_©Mmè`m§Mr _mZ{gH$Vm hr ^`_wŠV AgVo d Vo Amnbo H$m_ _Z bmdyZH$m`©j_VoZo H$ê$ eH$VmV. `m_wio CËnmXZmÀ`m à_mUmV dmT> hmoVo d CËnmXZmMm XOm©hr gwYmaVmo. AWm©VCÚmoJmVrb gwa{jV H$m`©pñWVr_wio doioMr ~MV, g§gmYZm§Mm n`m©á Cn`moJ d H$m_mgmR>r H$_©Mmè`m§Mremar[aH$ d _mZ{gH$ V`mar AgVo. Ë`m_wio H$m_mVrb KmB©-JS>~S>, Jm|Yi, AnKmV H$_r hmoVmV, n[aUm_rCËnmXZmV d JwUdÎmoV dmT> hmoVo.

3) _mbH$-H$_©Mmar g§~YmV gwYmaUm : Am¡Úmo{JH$ gwa{jVVo_wio H$m_Jmam§Zm godm emídVrMr ImÌr{_iVo. Ë`m§À`m J¡ahOoarMr Am{U AXbm~XbrMo à_mUhr H$_r hmoVo, Ë`m§Mo _Zmo~b C§MmdVo, CÚmoJg§ñWodarbH$m ©{Zð>m dmTy>Z Ë`m§À`mV O~m~XmarMr ^mdZm {Z_m©U hmoVo. Ë`m_wio _mbH$ d H$_©Mmar `m§Mo g§~§Y gbmo»`mMoamhVmV.

4) H$m¡Qw>§{~H$ ñdmñÏ` d gwI : CÚmoJg§ñWoVrb dmB©Q> d Agwa{jV H$m ©n[apñWVrMo Am{U AnKmVmMon[aUm_ H$m_Jmam§À`m H$m`©j_Voda hmoD$Z Ë`m§Mo H$m¡Qw>§{~H$ ñdmñÏ` {~KS>Vo. Ë`m_wio H$m¡Qw>§{~H$ gwI dñdmñÏ`mgmR>r Am¡Úmo{JH$ gwa{jVVm A{Ve` _hÎdmMr AgVo. H$_©Mmar hm H$maImÝ`mV ZmoH$a Agbm Var VmoKar Amnë`m Hw$Qw>§~mMm nmbZH$Vm© AgVmo. Ë`mÀ`m Hw$Q>§~r`m§Mo ñdmñÏ` d gwI ho Ë`m H$_©Mmè`mÀ`m gwa{jVVodaAdb§~yZ AgVo.

5) H$_©Mmar amhUr_mZmV gwYmaUm : H$m_Jmam§Mr H$m ©j_Vm, Ë`m§Mr emar[aH$ d _mZ{gH$pñWVr,Hw$Qy>§~m{df`r dmQ>Umar H$miOr `m gdmªMm Ë`mÀ`m amhUr_mZmer g§~§Y AgVmo. CÚmoJ g§ñWoVrb gwajm Am{U_mZ{gH$ pñWVr gwYmaë`mg, H$m_Jmam§Mr H$m ©j_Vm d CËnmXH$Vm dmT>Vo. Ë`m_wio Ë`m§À`m doVZmV dmT> hmoVo,Ë`m§Zm ñdV:Mr àJVr d {dH$mg H$aÊ`mMr g§Yr {_iVo. `m gdmªMm n[aUm_ åhUOo H$m_Jmam§Mo amhUr_mZC§MmdÊ`mg _XV hmoVo.

6) H$_©Mmè`m§Mm {dH$mg : H$m_Jmam§Mm CÚmoJg§ñWoV {dH$mg hmoÊ`mgmR>r Ë`m§Mr emar[aH$ d _mZ{gH$j_Vm CÎm_ AgUo Amdí`H$ AgVo. gwajm d ñdmñÏ` {df`H$ H$m`©H«$_m_wio H$m_Jmamg gwa{jVVoÀ`mdmVmdaUmV H$m_ H$aUo eŠ` hmoVo. VgoM emar[aH$ j_Vm dmT>Ê`mg _XV hmoVo. `mVyZ H$m_Jma AmnbrH$m ©j_Vm, H$m ©n[aUm_H$maH$Vm, H$m ©H$m¡eë` BË`mXrV dmT> H$ê$ eH$Vmo. Ë`m_wio Ë`mg {dH$mgmMr g§YrCnbãY hmoÊ`mg _XV hmoVo.

7) IMm©_Ü o \$ma _moR>r ~MV : Am¡Úmo{JH$ AnKmV Pmë`mg g§~§YrV CÚmoJg§ñWobm XmoZ àH$maMo IM©H$amdo bmJVmV. (A) àË`j IM© (~) AàË`j IM©.

àË`j IMm©V Oa AnKmV àmUKmVH$ Agob Va H$_©Mmè`m§À`m dmagm§Zm Úmdr bmJUmar ZwH$gmZ^anmB©{H§$dm Oa AnKmV àmUKmVH$ Zgob Va H$_©Mmè`m§bm Úmdm bmJUmam d¡ÚH$s` IMm©Mm g_mdoe hmoVmo.

91

AàË`j IM© hm àË`j IMm©À`m {VßnQ> qH$dm Mm¡nQ> oV AgVmo. `m AàË`j IMm©V Imbrb ~m~tMmg_mdoe hmoVmo.

1. CËnmXZ doioMm Anì`` hmoVmo. AnKmVJ«ñVmÀ`m _XVrbm YmD$Z Amboë`m H$_©Mmè`m§Mo CËnmXZ H$m ©Wm§~Vo. AnKmVmMr Mm¡H$er, Ahdmb d MMm© H$aÊ`mVhr doi dm`m OmVmo.

2. AnKmVJ«ñW H$_©Mmè`mÀ`m OmJr Xwgam H$_©Mmar H$m_ H$aVmo. Vmo AZw dr AgobM Ago Zmhr, Ë`mMmCËnmXZ à_mUmda d XOm©da n[aUm_ hmoVmo. Ë`mbm à{ejU XoÊ`mgmR>r doi d n¡emMm Anì`` hmoVmo.

3. AnKmVmV gmnS>bobm H$_©Mmar ~am hmoD$Z H$m_mda Amë`mZ§Va Vmo nyduÀ`m H$m ©j_VoZo H$mhr H$miH$m_ H$ê$ eH$V Zmhr.

4. BVa ghH$mar H$_©Mmè`mÀ`m _ZmV AnKmVmMr ^rVr {Z_m©U hmoVo. Ë`m_wio Ë`m§Mr H$mhr à_mUmVJ¡ahOoar d AXbm~Xbr hmoÊ`mMr eŠ`Vm AgVo. `m_wio CËnmXZ à_mUmda d XOm©da n[aUm_ hmoVmo.

5. B_maV, §Ìo d AY©dQ> V`ma Pmbobm _mb `m§Zm hmZr nmohmoMÊ`mMr eŠ`Vm AgVo.

6. CËnmXZmÀ`m à_mUmda n[aUm_ Pmë`mZo J«mhH$m§Mr _mJUr doioda nwa{dVm oV Zmhr Ë`m_wio J«mhH$H$_r hmoVmV.

darbà_mUo CÚmoJg§ñWoda àË`j d AàË`j nS>Umam AdmOdr IMm©Mm ~moOm Q>miÊ`mgmR>r qH$dm H$_rH$aÊ`mgmR>r gwa{jVVoMr à^mdr ì`dñWm H$aUo JaOoMo Amho.

{deofV: \$mD§$S´>r_Ü o (Foundry) H$m_ H$aUmè`m H$m_Jmam§Zm {d{dY H$m`m©Zwgma Amnë`m gwa{jVVogmR>rH$moUË`m g§ajH$ Cnm``moOZm H$amì`m bJmVmV. Vo CXmhaU XmIb nwT>rbà_mUo nmhVm oB©b.

H$m_mMm àH$ma g§ajH$ Cnm`

1. §Jma Am{U YmVyMm H$Mam hmVmiUo ~wQ> Am{U hmV_moOo

2. ^Å>r Am{U ^Å>rÀ`m Kw_Q>mMo H$m_ a§JrV H$mMm§Mm Mî_m, {eaómU, hmV_moOo Am{UgwVr H$nS>o.

3. ^Å>rV ^§Jma Am{U BVa YmVy H$Mam ^aUo. ~wQ>, hmV_moOo, a§JrV H$mMm§Mm Mî_m Am{UgwVr H$nS>o.

4. {dVibobm YmVy hmVmiUo ~wQ>, hmV_moOo, a§JrV H$mMm§Mm Mî_m,gwVr H$nS>o B.

5. hË`mamZo Rm>oR>mdUo (Knock out) Ywi à{V~§YH$ AmdaU, _mñH$, ~wQ>, hmV_moOo,a§JrV H$mMm§Mm Mî_m B.

6. J«m`qS>J H$aUo H$U© g§ajH$, hmV_moOo, a§JrV H$mMm§Mm Mî_m,Ywi à{V~§YH$ AmdaU Am{U ~wQ>.

7. gmÀ`mV dñVy AmoVUo (Casting) Mî_m, ~wQ> Am{U hmV_moOo.

92

gwa{jVVm H$m ©H«$_mVrb KQ>H$ (Factors in Safety Programme) :

gwa{jVVm hm _Zwî`~imÀ`m Ñï>rZo EH$ _hÎdmMm KQ>H$ Agë`mZo H$m_Jmam§Zm gwa{jVVm {_iÊ`mgmR>rH$m ©ñWimda Mm§Jbr n[apñWVr {Z_m©U H$aUo _hÎdmMo AgVo. Á`m CÚmoJKQ>H$mV H$m_Jma H$m_ H$aVmo VoWoË`mbm gwb^ d gwa{jVnUo H$m_ H$aVm Ambo nm{hOo. YmoH$mXm`H$ ñdê$nmMr H$m`©n[apñWVr Agë`mgH$m_JmamÀ`m§_Zmda Amem YmoŠ`m§Mo gX¡d XS>nU AgVo. Ë`m_wio Ë`m§Mo H$m_mH$S>o bj bmJV Zmhr. Ë`mÀ`mhmVyZ MwH$m hmoÊ`mMr eŠ`Vm AgVo d AnKmV KS>VmV. Ë`m_wio H$m_Jmam§À`m emar[aH$ d _mZ{gH$ñdmñÏ`mda, H$m ©j_Voda d n`m© mZo CËnmXZj_Vodahr J§ ra n[aUm_ hmoVmV. H$m_JmamV H$m_mda AZwnpñWVamhÊ`mMr VgoM ZmoH$ar gmoSy>Z BVaÌ OmÊ`mMr àd¥Îmr dmT>Vo. Am¡Úmo{JH$ g§~§Y {~KS>VmV Am{U amï´>mdahr J§ ran[aUm_ hmoVmV.

CÚmoJKQ>H$mV AnKmV H$moR>o, H$m Am{U H$em àH$mao KS>VmV qH$dm KSy> eH$Vrb `mMm {dMma H$ê$ZAm{U Ë`m§À`m H$maUmMm emoY KoD$Z AnKmVmMo à_mU H$_r H$aÊ`mÀ`m ÑîQ>rZo Cnm``moOZm A§_bmV AmUUoåhUOoM gwajm H$m ©H«$_ am~{dUo hmo . gwajm H$m ©H«$_ hr EH$ gmVË`mZo MmbUmar à{H«$`m AgyZ Ë`mÛmaoH$m_Jmam§Zm gwa{jVVoMr Amdí`H$ gw{dYm CnbãY H$aUo, AnKmV à{V~§YH$ gwa{jVVoMo à{ejU XoD$ZAnKmVm_wio _mb_Îmm d Or{dVmÀ`m hmoUmè`m ZwH$gmZrMo à_mU H$_r H$aÊ`mMm hoVy gwa{jVVm H$m ©H«$_mMmAgVmo. gmYmaUnUo gwa{jVVm H$m ©H«$_mV nwT>rb KQ>H$m§Mm g_mdoe hmoVmo.

1) OmJm d B_maV : H$maImÝ`mVrb §Ìo, CnH$aUo, A§VJ©V _mb, \${Z©Ma, g§J«hU ì`dñWm d BVadñVy `m§Zm H$maImÝ`mVrb B_maV d OmJoMr `mo½` {d^mJUr H$amdr bmJVo. JaOoÀ`m à_mUmV _O~yV B_maVrMmA^md Am{U Anyar OmJm Agë`mg, H$m_mV dma§dma AS>Wio d {db§~, JXu, AnKmV, Amamo½`mbm ~mYm,doi, n¡gm d eŠVrMm Anì`` hmoVmo. VgoM Agwa{jVVm {Z_m©U hmoVo. H$maImÝ`mVrb §Ìo, H$m_Jma Am{UCnH$aUm§Mo g§ajU ìhmdo d CËnmXZmMo H$m © AI§S> MmbV amhmdo VgoM Z¡g{J©H$ d _mZdr g§H$Q>mnmgyZ gd©KQ>H$m§Mo g§ajU ìhmdo AerM H$maImZm B_maVrMr aMZm Agmdr bmJVo.

2) §Ìgm_wJ«rMr _m§S>Ur d aMZm : H$m_Jmam§Zm Amnbo H$m © A{YH$ H$m ©j_VoZo H$aVm `mdo, `mgmR>rH$m_Jmam§Zm gwa{jVVoMo dmVmdaU {Z_m©U H$aUo hm Mm§Jë`m §ÌaMZoMm CÔoe AgVmo. åhUyZ H$m_Jmam§Zm H$_rVH$_r WH$dm oB©b d A{YH$m{YH$ gwa{jVVm bm ob Aer §Ìgm_wJ«rMr _m§S>Ur d aMZm Ho$br nm{hOo. §ÌaMZmgXmof Agë`mg Agwa{jVVm dmT>Vo.

3) àH$me ì`dñWm : H$m_Jmambm Amnbo H$m_ ZrQ>, ì`dpñWVnUo, AMyH$ H$amd`mMo Pmë`mg Ë`mbmMm§Jë`m àH$memMr Amdí`H$Vm AgVo. {deofV: ZmOyH$, gyú_ H$m¡eë`mÀ`m H$m_mgmR>r ^anya àH$me AgUo\$maM Amdí`H$ AgVo. àIa àH$mem_wio H$m_Jmam§À`m S>moù`mda n[aUm_ hmoVmo Am{U _§X/Anwè`m àH$mem_wioH$m_mV AS>MUr oVmV, doiàg§Jr AnKmV hmoÊ`mMm YmoH$mhr AgVmo. WmoS>Š`mV, H$m_Jmam§À`m S>moù`m§Zm ÌmghmoD$ Z o Am{U Ë`m§Zm Amnbo H$m_ A{YH$ àgÞVoZo H$aVm `mdo `mgmR>r H$maImÝ`mV àH$memMr nwaonya gmoAgUo _hÎdmMr AgVo.

4) Jm|JQ> {Z §ÌU : CÚmoJmVrb Jm|JmQ> hm EH$ ZdrZ Am¡Úmo{JH$ YmoH$m ~Zbm Amho. AmdmOmMo à_mU,

93

doi Am{U Ë`mMr Vrd«Vm `m_wio AmdmOmMo Jm|JmQ>mV ê$nm§Va hmoV AgVo. Jm|JmQ>mMm H$m_JmamÀ`m _‚mmV§VydaA{Zð> n[aUm_ hmoVmo. Ë`m§Mr EoH$Ê`mMr j_Vm H$_r hmoVo. Ë`mVyZ ~{haonUm `oVmo, WH$dm dmT>V OmVmo,H$m_Jmam§Mo aŠVm{^gaU dmTy>Z Ë`m§Zm aŠVXm~mMm {dH$ma {Z_m©U hmoVmo. `mVyZM H$mhr doioV _moR>o AnKmVKS>Ê`mMm YmoH$m AgVmo. Aemdoir Jmo§JmQ>mMm H$m_Jmam§Zm Ìmg hmoD$ Z o, `mgmR>r Ë`m§Zm H$U©g§ajU gmYZm§MrVaVyX H$ê$Z Jm|JmQ> {Z §ÌU H$aUo _hÎdmMo Amho.

5) dm w{dOZ (Ventilating) : ewÕ hdm _mZdr KQ>H$mMr àmUeŠVr g_Obr OmVo. H$m ©ñWimdanwaoer ewÕ, IoiVr d VmOr hdm Agob Va H$m © dmVmdaU CËgmhdY©H$, gwa{jV d Amamo½`Xm`H$ ~ZVo.CÚmoJKQ>H$mVrb dm wdrOZ §ÌUm AH$m ©j_ Agob Va VoWrb H$m~©Z S>m° Am°ŠgmB©S>, AmÐ©Vm d Vn_mZ `m§Moà_mU dmT>Vo. Ë`m_wio H$m_Jmam§Zm WH$dm, AñdñW, H§$Q>mim d {Zê$Ëgmh dmQy> bmJVo. n[aUm_r ídgZmMoAmOma d ËdMmamoJ hmoVmo. åhUyZ g§ñWoVrb à^mdr dm`wdrOZ KQ>H$m_wio {d{dY AmOma d amoJmnmgyZH$m_Jmam§Mr gwQ>H$m hmoD$Z Ë`m§Zm gwa{jVVm àmá hmoVo.

6) dmVmZwHy$bZ (Air-conditioning) : CÚmoJg§ñWo_Ü o AZoH$ àH$maÀ`m {H«$`m-à{H«$`m Ho$ë`m OmVmVË`m_wio H$m ©ñWimda CîU d X_Q> hdm_mZm~amo~aM KmVH$ dm y, Yya, CJ« J§Y, H$Mam, H$mOir, O§Vy BË`mXrAmamo½`mg d gwa{jVVog KmVH$ KQ>H$ {Z_m©U hmoVmV. Ë`m§À`m nyU© CƒmQ>ZmgmR>r dmVmZwHy$bZ §ÌUoMr JaOAgVo. H$m ©j_ dmVmZwHy$b §ÌUoMm A^md Agob Va H$m_Jmam§Mo emar[aH$ d _mZ{gH$ Amamo½` YmoŠ`mV oVo.Va H$mhr H$m_Jmam§Zm emar[aH$-_mZ{gH$ ì`mYr, AmOma OS>Ê`mMm YmoH$m AgVmo. n`m©`mZo H$m_Jmam§VAgwa{jVVoMr ^mdZm dmT>rg bmJVo.

7) {nÊ`mMo ewÕ nmUr nwa{dUo : àË oH$ CÚmoJm_Ü o {d{dY H$maUmgmR>r nmÊ`mMm dmna Ho$bm OmVmo.CXm. {nÊ`mgmR>r, Am¡Úmo{JH$ {H«$`mgmR>r, ñdÀN>VogmR>r, AmJà{V~§Y §ÌUogmR>r, ñZmZmgmR>r, Cnhma J¥hmV,H$nS>o YwÊ`mgmR>r B. H$m_Jmam§Zm ewÕ, {ZOªVwH$ d nwaoeo nmUr nwa{dbo nm{hOo. AÝ`Wm AewÕ d Xy{fV nmÊ`m_wio{d{dY àH$maMo AmOma CXm. hJdU, J°ñQ´>mo, H$mdri B. hmoD$ eH$VmV. åhUyZ H$m_Jmam§À`m Amamo½` dgwa{jVoH$[aVm nmÊ`mda ewÕrH$aUmÀ`m, {ZOªVwH$sH$aUmÀ`m à{H«$`m H$ê$Z Z§Va Ë`mMo {dVaU H$aÊ`mV `mdo.

8) H$Mè`mMr {dëhodmQ> : ì`dgm`rZ H$m`©à{H«$`oVyZ ~mhoa nS>Umam H$Mam, KmU, Xw{fVo _mZdrearambm d gwa{jVVobm Anm`H$maH$ AgVmV. Aem H$Mè`mÀ`m gm{ÞÜ`mV H$m`© H$aUmè`m H$m_Jmam§Zm{d{eï> AmOma, amoJ OS>Ê`mMr eŠ`Vm AgVo. CXm. ídgZmMo AmOma, ËdMmamoJ BË`mXr Ë`m_wio AemH$Mè`mMr ì`dpñWV, H$miOrnyd©H$, nyU©V: {dëhodmQ> bmdbr nm{hOo.

9) ì`{ŠVJV gw{dYm§Mr VaVyX : CÚmoJ KQ>H$mV H$m_ H$arV Agboë`m H$m_Jmam§Zm `mo½` Ë`m godmgw{dYm nwa{dë`mg Ë`m§Zm CËgmhr d gwa{jV H$m ©dmVmdaU dmQ>Vo. Ë`m_Ü o {dlm§VrJ¥ho, CnhmaJ¥ho, nwaoerñdÀN>VmJ¥ho, `mo½` {R>H$mUr nwaoer Ww§H$s nmÌo, Amamo½`dY©H$ ImÚm§Mm nwadR>m, àW_monMma gw{dYm BË`mXrH$m_Jmam§Zm {_iUmè`m {d{dY godmgw{dYm_wio Ë`m§Mr gwa{jVVoMr ^mdZm OmJ¥V hmoVo.

10) AmJ à{V~§YH$ godm : g§ mì` AmJrÀ`m g§H$Q>mnmgyZ _mZdr d ^m¡{VH$ ZwH$gmZ Q>miÊ`mgmR>rì`dgm`m_Ü o AmJ à{V~§Y godm Amdí`H$ R>aVo. AmJrMo g§H$Q> H|$ìhm CX² dob `mMr {ZpíMVr Zgë`mZo

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H$m_JmamV Agwa{jVVoMo dmVmdaU {Z_m©U hmoVo. åhUyZ A{¾em_H$ dmhZo, agm`Zo Am{U AmJ{dP{dÊ`mÀ`mñd §M{bV §ÌUoMm g_mdoe AmJà{V~§YH$ gmYZmV H$amdm bmJVmo.

H$_©Mmar Amamo½` (Employee Health)

Amamo½` hm Ia§ åhQ>b§ Va àË oH$mÀ`m {Oìhmù`mMm nU Oamgm Xwb©{jV {df` Amho. JVr_mZ hmoVMmbboë`m gm_m{OH$-Am{W©H$ n[adV©Z à{H«$ oda AmnU Zoh_rM ~mobV AgVmo. _mÌ _mZdr ^m§S>db g§M`mdaH$_r ~mobyZ "Health is above wealth" hr àMbrV åhU {dgaë`mMo ñnï> hmoVo. "Sound mind in a Sound

body" hr åhU ì`ŠVrÀ`m gX¥¥T> Amamo½` d ñdmñÏ`mer {ZJS>rV AgyZ ""eara {ZamoJr Va _Z {ZamoJr'' AgmAW© hmoVmo. H$m_Jmam§Mo eara {ZamoJr Agob Va Ë`mbm H$m_ H$aÊ`mV CËgmh AgVmo. Ë`mbm bdH$a H§$Q>mimAWdm WH$dm òV Zmhr d Ë`mMo _Zmo~b C§Mmdbobo AgVo. gmYmaUV: àËòH$ CÚmoJg§ñWoVrb H$m_Jma{XdgmVrb ~amM doi H$m ©ñWimda AgVmo. V|ìhm H$m_JmamMo Amamo½` {Q>Hy$Z amhÊ`mgmR>r H$maImÝ`mVrbH$m ©n[apñWVr {ZH$mon d {ZamoJr AgUo _hÎdmMo AgVo.

H$maImÝ`mVrb dmVmdaUmV AgUmè`m {d{dY àH$maMo Xw{fV dm y, {dfmar agm`Zo, Ywi, Yya, ~mîn,CËnmXZmVyZ ~mhoa nS>Umao V§Vy, ~marH$ H$U, H$_r qH$dm OmñV Vmn_mZ BË`mXr_wio VgoM {d{dY àH$maMo YmVyAJa _mb `m§Mr hmVmiUr BË`mXtMm H$m_Jmam§À`m Amamo½`mda à{VHy$b n[aUm_ hmoV AgVmo. Ë`m_wioH$m_Jmam§Mr emar[aH$ d _mZ{gH$ H$m ©j_Vm KQ>Vo, AnKmVmMo d J¡ahOoarMo à_mU dmT>Vo. `mCbQ> {ZamoJrH$m_Jmam§Mr CËnmXZj_Vm OmñV AgVo, Vo gwa{jVVoÀ`m {Z`_m§Mo nmbZ H$aVmV d eŠ`Vmo J¡ahOa amhÊ`mMoQ>miVmV. Ago AmZ§Xr d AmË_{dídmgr H$m_Jma åhUOo g§KQ>ZoMm _m¡brH$ R>odm AgVmo. H$m_Jmam§Mo Amamo½`{hM Ë`mMr d Vmo OoWo H$m_ H$aVmo Ë`m g§ñWoMr Iar g§nÎmr AgVo. åhUyZ {ZamoJr H$_©Mmè`m_wio CÚmoJg§ñWobmOo \$m`Xo {_iVmV Ë`mMm {dMma H$ê$Z g§ñWoÀ`m _mZdr g§gmYZ ì`dñWmnZmZo H$m_Jmam§Mo Amamo½` Mm§JboamhÊ`mgmR>r {d{dY godm-gw{dYm nwa{dÊ`mMm à`ËZ Ho$bm nm{hOo.

Amamo½` : AW© d g§H$ënZm :

Amamo½` åhUOo ZwgVmM AmOmam§Mm A^md Zìho. ""Amamo½`'' `m eãXmV ""amoJ'' hm eãX Agë`m_wio~è`mMXm Amamo½` eãXmMm AW© g_OÊ`mV J„V hmoVo. B§J«OrVrb "Health" `m eãXmMm CJ_ J«rH$ ^mfoVyZPmbobm Amho. `mV n[anyU©VoMm AZw d A{^àoV Amho. g§ñH¥$V d _amR>r_Ü o ""ñdmñÏ`'' hm eãX ""Amamo½`''`m eãXmbm n`m© dmMH$ åhUyZ dmnabm OmVmo. ñdñW _mUgmÀ`m AdñWobm ""ñdmñÏ`'' qH$dm ""Amamo½`''Ago åhUVm oB©b. g§nyU© ñdñWVm hmM Mm§Jë`m Amamo½`mMm AmYma Amho. Hw$R>ë`mhr àH$maMr AñdñWVm hr^{dî`, ^yV qH$dm dV©_mZmVë`m ì`mYrMo {ZXe©H$ Amho. åhUyZM CÎm_ ñdñÏ` qH$dm Amamo½` {Q>H${dUoàË oH$mgmR>r Amdí`H$ Amho.

1) OmJ{VH$ Amamo½` g§KQ>ZoZo (World Health Orginzation : WHO) Ho$bobr Amamo½`mMr ì`m»`m :

""Ho$di amoJm§Mm A^md åhUOo Amamo½` ZgyZ Ë`m_Üò g§nyU© emar[aH$, _mZ{gH$ Am{U gm_m{OH$ñVamdarb gwpñWVr A{^àoV Amho.''

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"Health as a state of complete physical, mental and social well being and not merely the

absence of disease or infirmity."

- by The World Health Orginazation (WHO)

`mdê$Z Ago ñnï> H$aVm oVo H$s, OmJ{VH$ Amamo½` g§KQ>ZoZo (WHO) Amamo½`mMr ì`m»`m Ho$diamoJmMm A^md Aer ZH$mamË_H$ Z R>odVm Vr gH$mamË_H$ Ho$br Amho. åhUOoM ""Amamo½` åhUOo emar[aH$,_mZ{gH$ Am{U gm_m{OH$ ñVamdarb gwpñWVr `mda ^a {Xbm Amho.''

2) OmJ{VH$ H$m_Jma g§KQ>Zm (ILO) Am{U OmJ{VH$ Amamo½` g§KQ>Zm (WHO) `m§À`m g§KQ>ZmË_H$Amamo½` m g§ wŠV g{_VrZo (The Joint ILO and WHO Committee an Organizational Health) Am¡Úmo{JH$Amamo½`m~m~V nwT>rb ì`m»`m ñnï> Ho$br Amho.

(A) gd© CÚmoJg§ñWmVrb H$m_Jmam§À`m Mm§Jë`m emar[aH$, _mZ{gH$ Am{U gm_m{OH$ Amamo½`mMrXoI^mb d g§dY©Z H$aUo.

(~) H$m © n[apñWVrVrb {d{dY H$maUm_wio hmoUmè`m H$m_Jmam§À`m AmOmamda/Amamo½`mda à{V~§YH$Cnm` H$aUo.

(H$) H$m ©ñWimdarb Amamo½`mÀ`m à{VHy$bVo_wio {Z_m©U hmoUmè`m YmoŠ`mnmgyZ / OmoI_rnmgyZ H$m_Jmam§Mog§ajU H$aUo.

(S>) H$m © dmVmdaUmZwgma Amamo½` ajUmgmR>r H$m_Jmam§Mr `mo½` OmJoda {Z wŠVr H$ê$Z Ë`m§Zm Amdí`H$Ë`m ^m¡{VH$ d _mZ{gH$ godm-gw{dYmMr VaVyX H$aUo.

gmYmaUV: Amamo½` hr gH$mamË_H$ Am{U J{_mZ g§H$ënZm AgyZ ì`ŠVr Am{U n`m©daU `m§À`mnañnamVrb n[aUm_mVyZ Amamo½`mda à^md nS>Vmo. {ZamoJr H$_©Mmè`m_wio CÚmoJg§ñWobm Oo bm^ hmoVmV Ë`m§Mm{dMma H$ê$Z CÚmoJ g§ñWoMo _Zwî`~i ì`dñWmnZ H$m_Jmam§Zm Amamo½`{df`H$ {d{dY godm-gw{dYm nwa{dVo.V|ìhm H$m_Jmam§Mo Amamo½` {Q>H${dÊ`mgmR>r CÚmoJg§ñWm Á`m Cnm``moOZm§Mm Adb§~ H$aVo Ë`m§ZmM Amamo½`{df`H$H$m ©H«$_ åhQ>bo OmVo. H$mhr _moR>o CÚmoJ KQ>H$ Amnbo ñdV:Mo XdmImZo gwê$ H$ê$Z Amdí`H$ Ë`m à_mUmVnyU©doi qH$dm AY©doi S>m°ŠQ>g©, Zg}g d H§$nmD§$S>g© Zo_VmV. Va H$mhr bhmZ CÚmoJ g§ñWm ~mhoarb d¡Ú{H$`gw{dYm§Mr VaVyX H$aVmV. H$m_Jmam§À`m Amamo½`mMo ajU H$aUo hr CÚmoJg§ñWmMr H$m`Xoera O~m~Xmar Amho.åhUyZ àË oH$ g§ñWm§Zm Amnë`m Amamo½`{df`H$ H$m ©H«$_m_Ü o nwT>rb Amamo½`{df`H$ ~m~tMm g_mdoe H$amdmbmJVmo.

1. CÚmoJg§ñWoV Amamo½` ImË`mMr {Z{_©Vr H$ê$Z d¡Ú{H$` VÁkm§Mr d n[aMm[aH$m§Mr godm CnbãY H$aUo.

2. H$_©Mmar ^aVr H$aÊ`mnydu gd© H$_©Mmè`m§Mr d¡Ú{H$` VnmgUr H$aUo.

3. {d{eï> H$mbmdYrZ§Va gd© H$_©Mmè`m§Mr d¡Ú{H$` VnmgUr H$aUo.

4. H$_©Mmè`m§Zm àW_monMmamMo à{ejU XoUo d AnKmVmZ§Va àW_monMmamMr gmo H$aUo.

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5. H$m_Jmam§Zm OS>boë`m ì`dgm`OÝ` amoJmda BbmO H$aUo.

6. J§ ra XwImnVrVyZ ~ao Pmboë`m H$m_Jmam§Zm gmoono H$m_ XoUo qH$dm VmËnwaVr AZwHy$b ~Xbr H$aUo.

7. CÚmoJmVrb H$m_m_wio Oo amoJ OS>VmV Ë`mda {Z §ÌU R>odÊ`mÀ`m Ñ{ï>Zo Cnm``moOZm H$aUo.

8. H$maImÝ`mVrb H$m ©dmVmdaU Amamo½`Xm`r ~Z{dZo.

9. S>moio, H$mZ, XmV BË`mXtMr Vk S>m°ŠQ>g©H$Sy>Z VnmgUr H$aUo.

10. Amamo½` ajUmgmR>r Amdí`H$ Ë`m BVa gw{dYm§Mr VaVyX H$aUo.

11. n|{Q>½O, dopëS>¨J d \$m¡D§$S´>r {d^mJmV H$m_ H$aUmè`m H$m_Jmam§Mo Amamo½` {~KS>Ê`mMm YmoH$m OmñVAgë`mZo Ë`m§Mr {deof H$miOr KoUo.

H$_©Mmar Amamo½`mMo _hÎd (Importance of Employee Health) :

Mm§Jbo Amamo½` hr g§nÎmr Amho. CÚmoJmVrb H$m_Jmam§Mo emar[aH$ d _mZ{gH$ Amamo½` Mm§Jbo Agob VaMCÚmoJmMo Amamo½`hr Mm§Jbo amhVo. åhUyZ H$_©Mmar Amamo½`mMo _hÎd H$_©Mmar Am{U ì`dñWmnZ `m XmoÝhr~mOy§Zr nmhVm oB©b.

(A) H$m_Jmam§À`m Ñ{ï>Zo Amamo½`mMo _hÎd :

1) _Z:ñdmñÏ` : Mm§Jë`m Amamo½`m_wio H$m_Jma AmOmar nS>V ZmhrV. Ë`m_wio g_mYmZr H$m_Jmaem§V_ZmZo d g§ _mZo Amnbo H$m_ nyU© H$aVmV. Mm§Jë`m _Z:ñdmñÏ`m_wio H$m_Jmam§Mo _ZmoY¡ © dmT>Vo. Ë`m_wio{Zð>mdmZ H$m_Jma V`ma hmoÊ`mg _XV hmoVo, n[aUm_r Am¡Úmo{JH$ em§VVm ApñVËdmV oVo.

2) H$m_Jmam§Mr H$m ©j_Vm dmT>Vo : Amamo½`{df`H$ gw{dYo_wio H$m_Jmam§Mo emar[aH$ d _mZ{gH$Amamo½` gwYmê$Z Ë §mMr H$m ©j_Vm dmT>Ê`mg _XV hmoVo. gwajm d Amamo½`mÀ`m gmo r_wio H$m_Jma Amnbo bjAmnë`m H$m_mda H|$ÐrV H$aVmV. Ë`m§Mr J¡ahOoar KQ>Vo, Ë`m§Mo AmOma H$_r hmoVmV Am{U `m gdmª_wio Ë`m§MrH$m`©j_Vm dmT>Vo.

3) Am{W©H$ gwa{jVVm : `mo½` H$m`©dmVmdaUmV Amamo½`mMr H$miOr KoVbr Joë`mg H$m_Jmam§MrH$m ©j_Vm {Q>H$Vo. Ë`m§Zm AZwnpñWV amhUo qH$dm ZmoH$ar gmoSy>Z BVaÌ OmÊ`mMr JaO ^mgV Zmhr Am{U Ë`m§À`mCËnÞmV I§S> nS>Ê`mMm YmoH$m ZgVmo. VgoM AnKmVmMo à_mUhr H$_r hmoV Agë`mZo Ë`m§Mr J¡ahOoar H$_rhmoD$Z Ë`mMo Am{W©H$ CËnÞ dmT>Vo.

4) amhUr_mZ C§MmdVo : H$m_Jmam§Mr H$m ©j_Vm, Ë`m§Mr emar[aH$ Am{U _mZ{gH$ pñWVr, Hw$Qy>§~m{df`rdmQ>Umar H$miOr `m gdmªMm Ë`mÀ`m amhUr_mZmer g§~§Y AgVmo. H$m ©j_Vm dmT>r_wio Ë`m§À`m doVZmVhr dmT>hmoV Agë`mZo amhUr_mZ gwYmaVo. dmT>Ë`m H$m ©j_Vo_wio H$m_Jmam§Zm ~T>VrMr g§Yr {Z_m©U hmoD$Z Ë`m§À`mdoVZmV dmT> KSy>Z oVo.

5) H$m_Jmam§Mm {dH$mg : CÚmoJg§ñWoVrb H$m_Jmam§Mm {dH$mg hmoÊ`mgmR>r Ë`m§Mr emar[aH$ d_mZ{gH$ pñWVr CÎm_ AgUo Amdí`H$ AgVo. H$m_Jmam§Zm Amamo½`Xm`r Am{U gwa{jVVoÀ`m dmVmdaUmV H$m_

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H$aÊ`mMr g§Yr {_iV Agë`mZo Ë`m§Mr H$m ©j_Vm, H$m¡eë`, H$m © n[aUm_H$maH$Vm BË`mXr dmTy>Z Ë`m§Mm{dH$mg KSy>Z oVmo.

6) H$m¡Qw>§{~H$ ñdmñÏ` : H$maImÝ`mVrb CX² dUmè`m dmB©Q> H$m ©n[apñWVrMo Am{U AnKmVmMo n[aUm_H$m_Jmam§À`m Amamo½`mda d H$m ©j_Voda hmoD$Z Ë`m§Mo H$m¡Qw>§{~H$ ñdmñÏ` {~KS>Vo. Ë`m_wio H$m¡Qw>§{~H$ ñdmñÏ`mgmR>rAmamo½` d gwa{jVVm A{Ve` _hÎdmMo AgVo. Amamo½` g§nÞ H$_©Mmar {Z`{_VnUo H$m_mda hOa hmoD$Z{_iUmè`m doVZmÀ`m _mÜ`_mVyZ Hw$Qy>§~mMr Am{W©H$ AmoT>mVmU Q>miVmo. H$m_Jmam§Mo H$m¡Qw>§{~H$ OrdZ gwIrg_mYmZr ~ZVo. Ë`m_wio H$m_Jmam§Mm H$m ©CËgmh {XK©H$min ªV {Q>Hy$Z amhVmo.

(~) ì`dñWmnZmÀ`m Ñï>rZo Amamo½`mMo _hÎd :

1) _mb_ÎmoMo ZwH$gmZ Q>iVo : H$moUË`mhr CÚmoJg§ñWoVrb H$_©Mmè`m§À`m H$m ©j_Vo~amo~aM H$m ©{Zð>odaVoWrb g§gmYZo d _mb_ÎmoMr Cn`mo{JVm Adb§~yZ AgVo. gwa{jV d Amamo½`g§nÞ H$_©Mmar AnKmV Q>miVmV.§Ìgm_J«r, H$ƒm_mb, KQ>H$ dñVy d gwÅ>o ^mJ `m§Mo ZwH$gmZ Q>miyZ Ë`m§Mm n`m©á dmna H$aVmV. doimodoir

XoI^mb d XwéñVrgmR>r H$amdm bmJUmam IM© dmMVmo.

2) CËnmXH$VoV dmT> : Mm§Jë`m Amamo½`m_wio CÚmoJg§ñWoVrb H$m_Jmam§Mr H$m ©j_Vm dmT>Vo. AnKmVd J¡ahOoar H$_r hmoVo. g§gmYZm§Mm n`m©á Cn`moJ H$ê$Z Am{W©H$ ZwH$gmZ Q>mibo OmVo. n[aUm_r g§ñWoÀ`m EHy$UCËnmXH$VoV dmT> hmoVo. CËnmXH$Vm dmT>r_wio _mbH$ dJm©Mm Z\$m dmT>Vmo Ë`m_wio H$m_Jmam§À`m doVZmV dmT>hmoD$Z CËnmXZ dmT>rg MmbZm {_iVo.

3) âVr d n«{ejU IMm©V H$nmV : CÚmoJg§ñWoV H$m_Jmam§Mr âVr d {ZdS> H$aVmZm d¡ÚH$s`VnmgUr H$ê$Z `mo½` emar[aH$ j_Vm AgUmè`m {ZamoJr ì`ŠVrMr {ZdS> Ho$br OmVo. Ë`mMà_mUo AemH$m_Jmam§Zm à{ejU {Xë`mda Vo ghgm H$m_mda AZwnpñWVrV amhÊ`mMm Am{U ZmoH$ar gmoSy>Z XwgarH$S>oOmÊ`mMm YmoH$m ZgVmo. Ë`m_wio nwZ:nwÝhm H$amì`m bmJUmè`m âVr d à{ejU IMm©V H$nmV hmoVo.

4) Am[W©H$ d H$m`Xoera O~m~Xmar KQ>Vo : CÚmoJg§ñWoV gwajm Am{U Amamo½`{df`H$ H$m ©H«$_m§À`mA§_b~OmdUr_wio H$maImÝ`mVrb AnKmVm§Mo à_mU H$_r hmoVo. n[aUm_r H$m_Jmam§Zm Úmì`m bmJUmè`mZwH$gmZ ânmB©Mr Am{U d¡ÚH$s` IMm©Mr a¸$_ H$_r hmoÊ`mg _XV hmoVo. VgoM AnKmV Am{U Amamo½`H$m ©dmVmdaUm~m~V CÚmoJg§ñWoda hmoUmar H$m`Xoera H$madmB© Am{U X§S> Q>miVm oVmV.

5) CËnmXZ à_mU d XOm© gwYmaVmo : CËnmXZmMo à_mU Am{U CËnm{XV _mbmMm XOm© dmT>Ê`mgH$maImÝ`mVrb gwa{jVVm d Amamo½`Xm`r dmVmdaU A{Ve` Cn wŠV R>aVo. H$m ©j_VoV dmT>, AnKmVmV KQ>,AI§S> CËnmXZ, H$m_mam§À`m emar[aH$ d _mZ{gH$ Amamo½`mV gwYmaUm, _ZmoY¡ m©V dmT> BË`mXr H$maUm_wioCËnmXZmMo à_mU dmT>VoM. {edm` CËnmXZmMm XOm©hr gwYmaVmo. AWm©V Amamo½` g§nÞ H$_©Mmar Amnë`mj_VoMm OmñVrVOmñV Cn`moJ H$aVmV. Ë`m_wio CËnmXZ à_mU dmT>rg MmbZm {_iVo.

6) Am¡Úmo{JH$ g§~YmV d¥Õr : {ZamoJr H$_©Mmè`m§Mo ñdmñÏ` {Q>Hy$Z amhVo, Ë`m§Mm CËgmh dmT>Vmo,H$m`©{Zð>m dmT>Vo d Ë`m§À`mV O~m~XmarMr ^mdZm {Z_m©U hmoVo. `m_wio Vo CÚmoJ g§ñWoH$S>o AmnwbH$sÀ`m^mdZoVyZ nmhÿ bmJVmV. `mCbQ> _mbH$mH$Sy>Zhr gH$mamË_H$ à{VgmX {_iVo. n[aUm_r Am¡Úmo{JH$ g§~§YmV

98

gwYmaUm hmoVo. åhUyZ H$_©Mmar Amamo½` d gwa{jVVm ho Am¡Úmo{JH$ g§~§Y gwYmaÊ`mMo _hÎdmMo _mÜ`_ Amho.

7) Am¡Úmo{JH$ em§VVm : CÚmoJ g§ñWoVrb gÑT> _mZdr Amamo½`m_wio Am¡Úmo{JH$ g§~§YmV gwYmaUm hmoVo._mbH$ d H$m_Jma `m§À`mV doimodoir Am¡Úmo{JH$ g§Kf© qH$dm H$bh {Z_m©U hmoÊ`mMm YmoH$m ZgVmo. Ë`m§À`mVnañnam~Ôb ghH$m`m©Mr ^mdZm dmT>rg bmJVo. Ë`m_wio Am¡Úmo{JH$ em§VVm d Am¡Úmo{JH$ bmoH$emhr ApñVËdmVoVo. Am¡Úmo{JH$ em§VVo_wio g§ñWoMm {dH$mg KSy>Z oVmo.

ì`dgm`mVrb (H$m_Y§ÚmVrb) YmoHo$ Am{U OmoIr_ :

(Occupational Hazards and Risk) :

H$moUË`mhr H$m_Y§ÚmVrb H$m_Jmam§À`m OrdZmV nyU© qH$dm A§eV: YmoH$m d OmoIr_ AgVo. H$maImZm,ImZ CÚmoJ, aoëdo, OhmO JmoXr, ~§Xa BË`mXr {d{dY {R>H$mUr H$m_ H$aUmè`m H$m_Jmamn¡H$s Xadfu bmImoH$m_Jmam§Zm gyú_ AmOma d H$m`_ An§JËd oVo. {d{dY àH$maÀ`m H$m_Y§ÚmVrb YmoŠ`m_YyZM AnKmV KS>VAgVmV. åhUOoM AnKmVmMo _yi H$maU CÚmoJ KQ>H$mV AgUmao YmoHo$ d OmoIr_ hmo . ho YmoHo$ d OmoIr_CÚmoJ KQ>H$mV AgUmao ÁdmbmJ«mhr nXmW©, {dfmar dm y, {dÚwV §Ìgm_J«r, H$m_mdarb Agwa{jVVm, gXmof`§ÌaMZm, Anwar àH$me ì`dñWm, ahXmarÀ`m _mJm©V `§ÌmMm qH$dm _mbmMm AS>Wim, hË`mam§Mr JXu,Agwa{jV H$m © dmVmdaU, OwZo ~m§YH$m_ BË`mXrnmgyZ CX² dVmV. ho YmoHo$ H|$ìhm {Z_m©U hmoVrb Vo gm§JVm oVZmhr. ì`dgm`rZ YmoŠ`mMr eŠ`Vm qH$dm YmoHo$ OmUdUmar n[apñWVr ApñVËdmV AgUo hr AnKmVmMrnyd©pñWVr AgVo. åhUyZ AnKmV hm H$m_Y§ÚmVrb YmoŠ`mMm qH$dm OmoI_rMm g§ mì` n[aUm_ hmo . H$m_Jmam§ZmOmoIr_ d YmoŠ`mÀ`m n[apñWVrV H$m_ H$amdo bmJë`mg Ë`m§Zm emar[aH$ d _mZ{gH$ ñdmñÏ` bm^V Zmhr.n[aUm_r, H$m ©j_Vm H$_r hmoD$Z CËnmXH$Vm KQ>Vo. n`m© mZo H$m_Jma, CÚmoJ, g_mO d amï´>mMo ZwH$gmZ hmoVo.

YmoŠ`m§Mo g§ mì` YmoHo$ d àË`j YmoHo$ Ago XmoZ àH$ma Agy eH$VmV.

g§ mì` YmoHo$ :

CÚmoJ KQ>H$mV Ooìhm §Ìgm_J«r, nXmW©, gm{hË` qH$dm n[apñWVr ^{dî`H$mimV YmoH$m {Z_m©U hmoD$eHo$b Aem ñdê$nmV AmT>iVo V|ìhm Ë`mbm g§ mì` YmoH$m åhUVmV. `mMmM AW© YmoŠ`mMo à{V~§Y Cnm` Z`moOë`mZo YmoH$m qH$dm OmoIr_ {Z_m©U hmoÊ`mMm g§^d AgVmo, eŠ`Vm AgVo, Vmo hmoB©bM Ago Zmhr.ÁdmbmJ«mhr nXmW© CKS>o R>odUo qH$dm {dfmar dm y H$maImÝ`mV ngaUma Zmhr, `mMr XjVm Z KoUo, {dÚwV VmamOwÝ`m Pmboë`m AgUo, Ë`mdarb AmdaU Jobobo AgUo, {dÚwV ^ma OmñV AgUo, §Ìm§Zm AmdaU ZgUo dH$m_Jmam§Zr YmoH$m à{V~§YH$ Cnm`m§Mm Adb§~ Z H$aUo Aer n[apñWVr Agob Va YmoH$m H|$ìhm {Z_m©U hmoB©bho gm§JVm oV Zmhr.

àË`j YmoHo$ :

darbà_mUo g§ mì` YmoŠ`mMr n[apñWVr Agë`mg `mo½` Vr I~aXmar KoVbr Z Joë`mg qH$dm n[apñWVrhmVm~mhoa Joë`mZo Ë`mVyZ àË`j YmoHo$ KSy>Z oVmV. Ë`m_wio _mb_ÎmoMr d Or{dVmMr qH$dm emar[aH$ hmZr hmoVo.ÁdmbmJ«mhr nXmW© CKS>çmda Agë`mg H|$ìhmhr noQ> YoD$Z ñ\$moQ> hmoUo, {dOoMo PQ>Ho$ ~gUo, Vmam§Zm {MH$Q>Uo

99

d OiyZ OmUo, em°Q>© g{H©$Q> hmoUo, B_maVrMm ^mJ XwéñVr Z Ho$ë`mZo H$mogiUo d Ë`mImbr _mb_Îmm, _mUgogmnS>Uo, {dfmar dm yMm {ZMam Z hmoUo d Vmo H$maImÝ`mV ngady Z o `m~m~V XjVm Z KoUo BË`mXr n[aUm_hmoVmV.

g§ñWoÀ`m H$m_mg§~§YrV {Z_m©U hmoÊ`mÀ`m XwImnVr qH$dm AnKmVmZm à{V~§Y qH$dm AQ>H$md H$aUo hmàË oH$ g§ñWoÀ`m à^mdr gwa{jVVm H$m ©H«$_mMm _w»` CÔoe AgVmo. Mm§Jë`m ì`dñWmnH$s` H$maImÝ`m_Ü oH$moUVmhr emar[aH$ YmoH$m CX²^dy Z XoÊ`mMo AQ>moH$mQ> à`ËZ Ho$bo OmVmV. gmYmaUnUo CÚmoJ g§ñWm_Ü`oemar[aH$ YmoHo$ qH$dm OmoIr_ nwT>rbà_mUo V`ma hmoVmV.

1) O{_Zrdarb {ZgaS>r_wio nS>Ê`mMm YmoH$m : H$m ©ñWimÀ`m gnmQ> O{_Zrda qH$dm H$maImZmn[agamVrb O_rZrMo joÌ, añVo, {OZo, ìham§S>çmda {Z`{_V nmUr, gm~Z, Vob, d§JU BË`mXr ~m~r gm§Sy>Z EH$àH$maMr XbXb qH$dm {ZgaS> V`ma Pmbobr AgVo. Ë`m_wio VoWo H$m_ H$aUmè`m H$m_Jmam§Zm Ë`m {ZgaS>Pmboë`m O{_Zrda nS>Ê`mMm YmoH$m AgVmo.

2) AS>Wim Am{U AmXiÊ`mMm (Q>¸$a) YmoH$m : Anwao Ag_mYmZH$maH$ H$maImZm, aMZm Am{UOmJm ì`dñWmnZ Agob Va A`mo½` {R>H$mUr \${Z©Ma, CnH$aUo, _mbgmR>m Ho$bm OmVmo. n[aUm_r H$m_Jma-CnH$aUo- §Ìgm_wJ«r-\${Z©Ma BË`mXr_Ü o AS>Wim qH$dm nañnam§Zm AmXiÊ`mMm (Q>¸$a) YmoH$m {Z_m©U hmoVmo.VgoM Anwè`m d Aê§$X OmJo_wio H$m_Jmam_Ü o AmXiAmnQ> qH$dm AnKmV hmoVmV.

3) CnH$aUr` YmoHo$ : §ÌmÀ`m {\$aË`m ^mJmda AdaU qH$dm Hw§$nZ ZgUo, {dOoÀ`m CKS>çm Vmam,Agwa{jV pñdMog, YmVyMr YmaXma hË`mao BË`mXr CnH$aUmZr gwÕm H$m_ H$aUmè`m H$m_Jmam§Zm Xw:ImnV hmoD$eH$Vo. VgoM Q>mH$mD$ H$mJX, ~mñHo$Q>, nmB©nMo d H$mMm§Mo VwH$S>o, H$mnS>r ~moio Aem ~m~rhr H$m_Jmamg_moaOmoIr_ V`ma H$aVmV.

4) dñVy A§Jmda nS>Ê`mMm YmoH$m : H$maImÝ`mVrb Oa {d{dY àH$maMo gm{hË` qH$dm dñVy `mo½`{R>H$mUr R>odë`m ZgVrb Va YmoH$m CX² dVmo. AWm©V da R>odboë`m dñVy qH$dm Iw§Q>rbm/ {Iù`m§Zm AS>H$dboë`mdñVy Imbr nS>Ê`mMm qH$dm H$m_Jmam§À`m A§Jmda nS>Ê`mMm YmoH$m AgVmo.

5) AmJrMm YmoH$m : H$maImÝ`m_Ü o D$Om©eŠVr {Z_m©U H$aUmè`m ñnmoQ>H$ gmYZmda à{V~§YmË_H$Cnm``moOZm Z Ho$ë`mg qH$dm gwa{jV gmYZm§À`m VaVyXr A^mdr qH$dm A¾rem_H$ §ÌmMm-gmYZm§Mm Cn`moJZ Ho$ë`m_wio AmJrMm YmoH$m CX² dÊ`mMr OmñV eŠ`Vm Amho.

am°b°S> ãboH$ (Roland Blake) `m VkmZo gd©gmYmaU H$m_Y§ÚmVrb Amamo½` YmoŠ`m§Mo amgm`{ZH$,{Odemór`, n`m©daUmË_H$ Am{U _mZgemór` Ago d{J©H$aU gm§{JVbo Amho. Ë`mZwgma YmoH$m qH$dm OmoIr_~m~VMo {ddoMZ Imbrbà_mUo nmhVm oB©b.

(A) amgm`{ZH$ nXmW©, dm y, Yya, Yyi B. _wio YmoHo$

(Chemical Substances, Gas, Fumes and dust Huzards) :

L H$m~©Z _moZmŠgmB©S> : hm dm y Amamo½`mg AË §V KmVH$ d {dfmar Amho. dmhZ B§YZmÀ`m _§X

100

ÁdbZmZo hm dm y V`ma hmoVmo. `m dm y_wio aŠVXm~, öX`{dH$ma, S>moHo$XwIr, hmS>m§Mr PrO BË`mXr {dH$mam§Moà_mU dmT>Ê`mMm YmoH$m AgVmo. `m H$m~©Z _moZmŠgmB©S>Mo à_mU 100 nr.nr.E_. Pmë`mg VmgmâmV S>moHo$XwIrd ^modi oVo, `m a§J{hZ d J§Y{hZ dm yMm aŠVmVrb {h_mo½bmo{~Zda n[aUm_ hmoVmo. _ZñdmñÏ` {~KS>Vo,earamMr H$m ©eŠVr KQ>Vo Am{U _Zwî` ~oewÕ nSy>Z _aÊ`mMmhr YmoH$m AgVmo.

L gë\$a S>m` Am°ŠgmB©S> : J§YH$ d noQ´>mo{b`_ nXmW© {Z{_©Vr Am{U Vob ewÕrH$aU CÚmoJmVyZ gë\$aS>mÀm°ŠgmBS> `m {dfmar dm yMr CËnÎmr hmoVo. `m dm yMm ñne© Pmë`mg qH$dm hþ§Jë`mg g§~§YrV ì`ŠVrMm OrdJwX_aVmo, KemMr IdId, S>moù`m§Mr MyaMya, ídgZ|{Ð`m§Mo amoJ BË`mXr YmoH$m {Z_m©U hmoVmo.

L H$m~©Z S>m` Am°ŠgmB©S> : H$maImZm Mmby amhÊ`mgmR>r gVV B§YZmMo ÁdbZ H$amdo bmJVo.D$Om©{Z{_©Vr à{H«$`mgmR>r, YmVy {dVidÊ`mgmR>r gVV I{ZO VobmMo ÁdbZ H$amdo bmJVo, `m_wio H$m~©ZS>mÀm°ŠgmB©S> `m dm`yMr {Z{_©Vr hmoVo. hm dm`y hdoV gmoS>ë`mg Ë`mMm à{VHy$b n[aUm_ _mZdmÀ`m,dZñnVrÀ`m Amamo½`mda hmoVmo. AWm©V {df~mYm, öXàmoJ, ídgZmMo amoJ BË`mXr YmoHo$ AgVmV.

L hm`S´>moOZ gë\$mB©S> : H¥${Ì_ Ym½`mMo H$maImZo, H$mVS>r H$_{dÊ`mMo H$maImZo, noQ´>mo{b`_H$maImZo, a§JÐì` H$maImZo, VobewÕrH$aUmMo H$maImZo, H$mJX H$maImZo B. CÚmoJmVyZ `m agm`ZmMr CËnÎmrhmoVo. `m agm`ZmÀ`m gm{ZÜ`m_Ü o Agboë`m H$m_Jmam§Zm ídgZ _mJm©Mm Xmh, Xw~ionUm, ËdMmamoJ B. YmoH$mCX²^dVmo.

L Zm`Q´>moOZ Am°ŠgmB©S> : _moQ>ma B§YZ ÁdbZ, Am¡Úmo{JH$ §Ìo, {dO M_H$Zo, ñd §M{bV dmhZm§MmYya, ñ\$moQ>H$ Ðì`m§Mo H$maImZo, Amåb CÚmoJ BË`mXr_wio hm dm y {Z_m©U hmoV AgyZ, Ý y_mo{Z`m, \w$ß\w$gmda gyO,Amåb nmD$g, àH$meH$s` amgm`{ZH$ YwHo$, ídgZg§ñWoda dmB©Q> n[aUm_ Ago YmoHo$ V`ma hmoVmV.

L hm`S´>moOZ âë wamB©S> : IV H$maImZo, {H$Q>H$ZmeHo$, amgm`{ZH$ H$maImZo, Aë w{_{Z`_ CÚmoJ B.{R>H$mUr `m dm yMm CJ_ hmoV AgyZ Ë`mnmgyZ hmS>m§Mo amoJ, XmV {R>gyinUm, ídgZ_mJ© {dH$ma, àmÊ`m§Zm amoJAmXr YmoHo$ CX² dVmV.

L hm`S´>moH$m~©Z : H$m~©Z d amgm`{ZH$ H$maImZo VgoM ñd §M{bV dmhZo `mnmgyZ V`ma hmoUmè`mhm`S´>moH$m~©Z_wio H$m_Jmam§Zm H°$Ýga hmoÊ`mMm d _‚mm g§ñWoda n[aUm_ hmoÊ`mMm YmoH$m AgVmo.

L Šbmo[aZ, A_mo{Z`m, hm`S´>moŠbmo[aH$, gëâ y[aH$ A°{gS>, AmåbmÀ`m dm\$m, YmVyÀ`m dm\$m,{g_|Q->MwÝ`mMr Yyi B. : {Za{Zamù`m H$maImÝ`m_YyZ {Z_m©U hmoUmè`m `m {dfmar dm w_wio AZoH$ àH$maMoAmOma amoJ _Zwî`mg OS>Ê`mMm YmoH$m AgVmo. CXm. {df~mYm, ídgZ_mJm©Mo amoJ, KemMr IdId, ImoH$bm,Ý y_mo{Z`m, hmS>m§Mo amoJ, H°$Ýga, Q>m`\$mB©S> B.

L {H$aUmoËgJu Ywi : D$Om©/ {dO{Z{_©VrgmR>r AUy ^Å>rVyZ V`ma hmoUmè`m {H$aUmoËgJu Ywir_wioemar[aH$ ì §JËd oUmMm YmoH$m CX² dVmo.

L Yya, Yyi {df`mar dm`y, ~mîn B. : IS>r _{eZ, H$moigm ImZ, {ggo-OñV {dVidUmaoH$maImZo `m_wio hdm Xy{fV hmoD$Z n«mUdm`yMo à_mU H$_r H$_r hmoVo. n[aUm_r gOrdg¥ï>rMo Am`wî`

101

YmoŠ`mV `oÊ`mMr eŠ`Vm AgVo. AWm©V {dfmar dm`y d Xw{fV hdo_wio ídgZ|{Ð` d _‚mm g§ñWoda(àm_w»`mZo ZmH$, H$mZ, Kgm, S>moio `m§Mo) amoJ hmoVmV. VgoM öX`{dH$ma, j`, X_m, H$H©$amoJ,\w$ß\w$gm§Mo AmOma B. amoJm§Mo à_mU dmT>Vo.

(~) O¡{dH$ YmoHo$ :

Oo YmoHo$ {OdmUy, {dfmUy, ~waer, {H$Q>H$, Hw$nmofU BË`mXr AmOmamVyZ V`ma hmoVmV Ë`m§Zm O¡{dH$ YmoH$måhUVmV. ì`dgm`-CÚmoJmVrb gm§S>nmUr, _ir, à{H«$`m wŠV nmUr, Ho$aH$Mam, _b_yÌ, _¡bm, Hw$OŠ`m dñVyO{_Zrda d nmÊ`mV Q>mH$ë`mZo àXyfU hmoVo. XbXb d XwJªYr ngaVo, gmWrMo amoJm§Mm àmXw m©d hmoVmo. {OdmUy,{dfmUy, ~waer, {H$Q>H$ d OrdO§VyMm àgma hmoVmo. Ë`m_wio J°ñQ´>mo, H$m°bam, H$m{di, hJdU, {df_Áda, Zmê$,Iê$O, j`, M_©amoJm§Mm \¡$bmd, _bo[a`m, S>|Jy B. AmOma hmoÊ`mMm YmoH$m AgVmo. VgoM Hw$nmofU, Ag§VwbrVAmhma, A{V_ÚnmZ, dmdS> (A°bOu), ^md{ZH$ VUmd, H$miOr, ^rVr, qMVm B. gd© YmoHo$ H$_©MmarAmamo½`mda n[aUm_ H$aVmV.

(H$) n`m©daUmË_H$ d _mZgemór` YmoHo$ :

n`m©daUmË_H$ YmoŠ`m_Ü o {H$aUmoËgJu nXmW©, Jm|JmQ>, H§$ßnZo, Y o$ (em°Šg) Am{U A`mo½` dmVmdaUpñWVrMm g_mdoe hmoVmo.

L {H$aUmoËgJu nXmW© : AUy COo©Mm _moR>çm à_mUmV Adb§~ H$ê$Z AZoH$ {R>H$mUr AUy Å>r C^maUrd Ë`mdarb {d{dY à{H«$`m `m_wio {H$aUmoËgO©Z hmoD$Z J§^ra YmoHo$ CX²^dVmV. CXm. H$H©$amoJ, S>moù`m§MoAmOma, d§YËd, AZwd§{eH$ Xmof qH$dm _¥Ë yMm YmoH$m AgVmo.

L Jm|JmQ> : CÚmoJ g§ñWoV Jm|JmQ> hm EH$ ZdrZ YmoH$m ~Zbm Amho. §ÌmMm IS>IS>mQ>, dñVy hmVmiUrMmAmdmO, §ÌmMr JVr, dmhVyH$ `m gdmªVyZ Jm|JmQ> {Z_m©U hmoVmo. AmdmOmMr Vrd«Vm 90 S>o{g~bnojm OmñVAgob Va ÜdZr n«XwfUmÀ`m à_mUmV Ñîn[aUm_ dmT>V OmVmV. CXm. H$m_mJmam§Mm aŠVXm~ dmT>Vmo, _mZ{gH$g§VwbZ T>iVo, ~{YanUm, {MS>{MS>nUm, ~{haonUm oVmo, {ZÐmZme, _Z ApñWa, AnMZ, H$m ©j_Vm _§XmdVo,AnKmVmMr eŠ`Vm, ~wÕr «§e, {dñ_aU, amo½` à{VH$maH$ eŠVr KQ>Vo B. YmoHo$ CX² dVmV.

L H§$ßnZo d Y o$ : H$m ©ñWimdarb doJdmZ §Ì hbMmb d JVr_wio H§$ßnZo d Y o$ (Vibration &

Shocks) V`ma hmoVmV. Ë`mMm aŠVXm~ d MoVZmg§ñWoda n[aUm_ hmoVmo. {deof {dÚwV Vmam d CnH$aUm§ZmH$_©Mmè`m§Zm Z H$iV ñne© Pmë`mg {dOoMm J§ ra Y¸$m (Shocks) ~gVmo. earamÀ`m g§~§YrV ^mJmbm gyOoVo Ë`mVyZ ì`ŠVrMm _¥Ë y hmoÊ`mMr eŠ`Vm AgVo.

L dmVmdaU n[apñWVr : dmVmdaU pñWVr_YwZ Anwao dm`y {dOZ, A`mo½` àH$me, H$_r-OmñVVmn_mZ Ago YmoHo$ V`ma hmoVmV. Ë`m_wio S>moù`mda VmU nSy>Z Ñ{ï>Xmof {Z_m©U hmoVmo. H$m ©j_Voda n[aUm_ hmoVmo.Vmn_mZmVrb ~Xb H$m_Jmam§Zm nyaH$ ZgVmo. Ë`m_wio S>moHo$XwIr, aŠVXm~, H$m_mMm WH$dm, Amig, erU,H§$Q>mim, {Zê$Ëgmh Am{U AnKmV à_mUmV dmT> Ago YmoHo$ CX² dVmV.

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ì`mdgm{`H$ (H$m_Y§ÚmVrb) AmOma (Occupational Disease) :

ì`dgm{`Z AmOma hm ^m¡{VH$ n[apñWVr Am{U CÚmoJY§ÚmVyZ ApñVËdmV Ambobo {dfmar d {~Z{dfmardm`y, Yya, Myi, ~mîn, amgm`{ZH$, H$U, gm§S>nmUr, amgm`{ZH$ Ðìò, _ir, Ho$aH$Mam, _moR>o AmdmOBË`mXr_wio ~Zboë`m dmVmdaUmVyZ V`ma hmoVmo. H$ƒm_mb, CËnmXZo, OmoS> CËnmXZo, Q>mH$mD$ nXmW© `mdahmoUmè`m à{H«$ oVyZ qH$dm Ë`mÀ`m hmVmiUrÛmao H$m_Jmam§À`m Amamo½`mg ~mYm {Z_m©U hmoVmo. CXm. Oo H$m_Jma{eí`mgma»`m YmVyer {ZJS>rV Ho$~b-nmB©n {Z{_©Vr, Ho$~b d nmB©n OmoS>Ur, a§J CÚmoJ, n|Q>t½O BË`mXr H$m_oH$aVmV Ë`m§Zm yH$ _§XmdUo, {H$ig oUo, _i_iUo, CbQ>r, nmoQ>XwIr, ñZm y d gm§Yo XwIr d emaramVrbAmVS>çm§Mm amoJ Aem àH$maMo AmOma hmoVmV. EdT>oM Zìho Va H$mhtZm _¥Ë w oVmo. Ë`mà_mUoM ^ma_mnH$(Borometer), CîUVm_mnH$ (Thermometer) d à`moJemioVrb H$m_Jma, BboŠQ´>rer`Z, gmoZo-Mm§Xr YmVyewÕrH$aU H$aUmao `m§Zm nmè`mMm (Mercury) {df~mYm hmoD$Z {Z`{_V ídgZmMm {dH$ma hmoVmo. _°J{ZO, bmoh_°J{ZO ImUr_Üò H$m_ H$aUmao, ~°Q>ar ~Z{dUmè`m H$m_Jmam§ZmgwÕm _°J{ZO YmVyÀ`m YwamZo d YwirZoídmgmoÀN>²modmgmMm AmOma hmoVmo.

Oo H$m_Jma {ga°{_H$ \$aer, _mVrMr ^m§S>r, _mVrÀ`m Hw§$S>çm, YmVyH$m_, XJS>rImZ, XJS>r nmQ>rdaH$bmHw$ga, añVo ~m§YUr, ~m§YH$m_ CÚmoJ BË`mXr {R>H$mUr H$m_o H$aVmV. Ë`m§Zm ídgZmMm AmOma hmoD$ZWw§H$sdmQ>o aŠV ~mhoa OmVo Am{U àg§Jr {gbrH$mo{gg (Silicosis) Ûmao Xw:IX {ZYZ hmoVo. Oo bmoH$ bmoH$a CÚmoJ,H$mVS>r H$_mdÊ`mMm CÚmoJ, amR>Ho$g qH$dm _¥V OZmdamer g§~§YrV H$m_H$mOmV Jw§Vbobo AgVmV Ë`m§ZmA±Ïàm}dg (Anthrax) gma»`m Jwam§À`m ^ §H$a amoJmer gm_Zm H$amdm bmJVmo.

ao{e_ d gyV {dUZo `mgma»`m dñÌmoÚmoJm_Üò H$m_ H$aUmè`m H$m_Jmam§Zm H$mnyg {_lrV YwirVídmgmoÀN>dmg H$amdo bmJV Agë`mZo Ë`m§Zm ídgZmMm AmOma, _‚mmV§Vybm gyO, Cƒ aŠVXm~, X_m, öXàmoJ, _Yw_oh, nmoQ>mMo {dH$ma BË`mXr AmOmam§Zm Vm|S> Úmdo bmJVo.

gmYmaUnUo ì`dgm{`Z AmOma ho Zoh_r XrK© H$mbmdYrVyZ V`ma hmoVmV d gVV dmT>V OmVmV. Ë`m_Ü o\$magm ~Xb hmoV Zmhr. _mÌ Amamo½`mMr A{YH$ {~H$Q> n[apñWVr {Z_m©U hmoÊ`mg H$maUr yV R>aVmV. {deofV:AÞ à{H«$`m CÚmoJ, dómoÚmoJ, H$mJX CÚmoJ, amgm`{ZH$ CÚmoJ, noQ´>mo{b`_ CÚmoJ, ImU CÚmoJ, a~a d ßb°pñQ>H$CÚmoJ, YmVyH$m_ CÚmoJ, IV H$maImZo, a§J CÚmoJ, {g_|Q> CÚmoJ, H$mVS>r H$_mdÊ`mMm CÚmoJ, Am¡fYr CÚmoJ,\$mD§$S´>r CÚmoJ BË`mXr ì`dgm{`Z H$m_H$mOmVyZ _mZdr Amamo½`mda d Am wî`mda Xwîn[aUm_ hmoVmo.

H$mamIZm H$m`Xm 1948 _Yrb H$b_ 89 Am{U 90 À`m OmoS> n[a{eï> Zwgma nwT>rb ì`dgm{`H$AmOmam§Mr {dfoe Zm|X H$ê$Z gXa H$m`Úm_Ü o A{YH¥$V[aË`m Om{ha Ho$bo Amho.

1. {ego Am{U {eñ`mÀ`m n[aUm_mVyZ {Z_m©U Pmboë`m YmVyMm {df~mYm.

2. ñnyaX (\$m°ñ\$a) wŠV {df~mYm.

3. _°J{ZO d Ë`mÀ`m n[aUm_mVyZ V`ma Pmboë`m YmVyMm {df~mYm.

4. nmam wŠV {df~mYm.

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5. eómJma (Ag}{ZH$) wŠV {df~mYm.

6. Zm`Q´>gÀ`m YwamnmgyZ {df~mYm.

7. H$m~©Z ~m`gë\$mB©S>Zwgma {df~mYm.

8. ~|{PZ `wŠV {df~mYm.

9. a§JmnmgyZ hmoUmao {dH$ma / OI_m

10. gm§YoXwIr d Vm|S>mMo AmOma.

11. {gbrH$m{gg (dmiy) nmgyZMo {dH$ma.

12. h°bmoOZ d h°bmoOZ g§~§YrV dm yÛmao {df~mYm.

13. n°Wm°bm°OrVrb {H$aUmoËgmar nXmWm©nmgyZ {dH$ma.

14. ËdMoMm àmW{_H$ H$H©$amoJ.

15. {dfmar agm`Zm_wio hmoUmar KmVH$ H$m{di.

16. I{ZO d I{ZO VobmnmgyZ ËdMmamoJ.

17. g{X©Mm Ìmg.

18. KmVH$ AmZo{_`m.

19. amgm`{ZH$ nXmW© d a§JmÀ`m ñnem©VyZ / gm{ZÜ`mVyZ hmoUmao ËdMmamoJ.

20. Jm|JmQ>m_wio hmoUmam ~{haonUm / ldU §ÌmMo ZwH$gmZ.

21. BZ\«$maoS> (Intrared) {H$aUm_wio earamVrb noer AS>Hy$Z / AMHy$Z oVmV.

22. ~J°gog (Bagases) _wio ídgZmMm, ËdMoMm d dmè`mMm Ìmg hmoVmo.

Amamo½`mÀ`m YmoŠ`mnmgyZ g§ajU (Protection Against Health Hazards) :

Am¡Úmo{JH$ joÌmVrb daModa CX² dUmao YmoHo$ qH$dm AnKmV Am{U AZmamo½` nyU©nUo Q>miVm oUo H$YrMeŠ` Zmhr. VarnU g§~§{YV g§ñWoÀ`m _mZdr g§gmYZ ì`dñWmnZmH$Sy>Z à^mdr Cnm``moOZm H$ê$Z YmoŠ`m§MoqH$dm AnKmVm§Mo à_mU d Jm§ r © H$_r H$aVm oVo. n[aUm_r H$m_Jmam§À`m Amamo½`mda hmoUmam à{VHy$b n[aUm_H$_r H$aVm oVmo. CÚmoJg§ñWoV H$_©Mmè`m§À`m Amamo½`mMo YmoŠ`mnmgyZ qH$dm AnKmVmnmgyZ g§ajU H$aÊ`mgmR>rnwT>rb Cnm``moOZm A§_bmV AmUmì`m bmJVmV.

1) emar[aH$ d `m§{ÌH$ gwa{jVVm : H$maImÝ`mÀ`m B_maVrMm AmH$ma d aMZm {ZpíMV H$aVmZmVoWrb H$m_Jmam§À`m d _mb_ÎmoÀ`m gwa{jVVoMmhr {dMma Ho$bm Jobm nm{hOo. H$m_Jmam§Zm {ZXm}f d gwa{jVAer hË`mao Am{U CnH$aUo {Xbr nm{hOo. gd© §ÌmMr gwa{jV _m§S>Ur H$ê$Z Ë`mÀ`m ImbMr O_rZ H$R>rU,Q>UH$ Am{U g_Vb d gnmQ> Agë`mMr ImÌr H$ê$Z KoVbr nm{hOo. §Ìm^modVr AmdaU Agbo nm{hOo. AWm©V

104

`§ÌmMr Mm§Jë`m àH$mao _m§S>Ur H$amdr H$s Á`m_wio `§Ìo nS>Ê`mMm qH$dm KgaÊ`mMm YmoH$m H$_r hmoB©b.H$m_Jmam§Zm `§Ìmda _moH$ionUmZo H$m_ H$aVm òB©b EdT>r àËòH$ `§ÌmÀ`m g^modma OmJm Agbr nm{hOo.YmoH$mXm`H$ §Ìo BVa §ÌmnmgyZ ñdV§Ì {R>H$mUr R>oD$Z Ë`mMr OmñVrV OmñV XjVm KoVbr nm{hOo.

2) §ÌmMr {Z`{_V XoI^mb d XwéñVr : H$maImÝ`mVrb OwZmQ> Am{U H$mb~mø R>abobr §Ìo ~Xbbrnm{hOo qH$dm doimnÌH$mà_mUo àË oH$ §ÌmMr {Z`_rV VnmgUr d XoI^mb Ho$br nm{hOo. Oa H$mhr XwéñVrH$amd`mMr Agob Va Vr {H$aH$moi Amho åhUyZ Xwb©j H$ê$Z bm§~Urda Z Q>mH$Vm Vm~S>Vmo~ Ho$br Jobr nm{hOo.§ÌmMo {PObobo qH$dm Iam~ Pmbobo ^mJ Vm~S>Vmo~ ~Xbbo nm{hOoV. §Ìm§Zm {Z`{_VnUo, doiÀ`mdoir Vob

d nmUr KmbyZ Vr H$m ©j_ AmhoV `mMr ImÌr H$ê$Z ¿`mdr bmJVo.

3) ZdrZ §Ìgm_wJ«rMr IaoXr : ZdrZ §Ìo IaoXr H$aVmZm Ë`m§À`m gwa{jVVoÀ`m gm{hË`mgh Vr IaoXrHo$br nm{hOoV. §Ìm~amo~a gwa{jVVooMo gm{hË` IaoXr H$amd`mMo qH$dm Zmhr ho EopÀN>H$ Z R>odVm, Vo àË oH$ Zì`m§Ìm~amo~a KoVboM nm{hOo Aer gŠVr hdr. `mgmR>r Zì`m §ÌmMr qH$_V Ë`m gm{hË`mgh AmH$mabr Jobr

nm{hOo.

4) _m{hVrnÌH$ qH$dm \$cH$ : àË oH$ §ÌmOdi §ÌmMm doJ, j_Vm, Vmn_mZ, g§ajUmË_H$ Cnm`BË`mXr ~m~V Vn{ebdma _m{hVr XoUmao \$bH$ bmdbo nm{hOo. \$bH$mdarb _m{hVrÀ`m Cn`moJmZo gd©H$_©Mmè`m§Zm gVH©$VoMr OmUrd hmoVo Am{U `§ÌmnmgyZ hmoUmao g§^mì` YmoHo$ Q>miVm òVmV. `§ÌmOdirb_m{hVrnÌH$ ~è`mM Ñ{ï>Zo Cn`moJr nS>Vo. CXm. CËnmXZj_Vm, {dÚwV àdmh d Ë`mVrb ~Xb, H$_©Mmar j_VmB.

5) {dÚwV Vmam d CnH$aUo : {dÚwV Vmam d CnH$aUo `m§Zm H$_©Mmè`m§Mm H$iV, ZH$iV ñne© hmoUmaZmhr VgoM {dÚwV Vmam§Mo Omio V`ma hmoUma Zmhr `mMr XjVm KoVbr nm{hOo. `mgmR>r Ë`m§À`mda Amdí`H$AmdaUmgh Vr ~§{XñV Agbr nm{hOoV. gd© {dÚwV CnH$aUo H$m ©j_ R>oD$Z H$_©Mmar dmdaÊ`mÀ`m OmJonmgyZXya AgmdrV.

6) Amamo½`Xm`H$ H$m ©n[apñWVr : H$maImÝ`mVrb H$m ©n[apñWVr Zoh_r AmXe©, Mm§Jbr d Amamo½`Xm`H$Agbr nm{hOo. ânya àH$me, IoiVr hdm, `mgmR>r B_maVrbm Amdí`H$ VodT>o PamoHo$, {IS>Š`m R>odUo, àË oH$H$_©Mmè`mgmR>r H$maImZm H$m`ÚmZwgma Amdí`H$ (500 K. \y$) OmJm CnbãY H$aUo, a§Jg§JVr gmYZo, gd©ÌñdÀN>Vm R>odUo, Ywi, Yya, {dfmar dm y, gm§S>nmUr `m§À`m {dgO©ZmMr gmo H$aUo, H$_©Mmè`m§À`m g§» oZwgma_wVmè`m d em¡Mmb o R>oD$Z Vo XaamoO ñdÀN> H$aUo, ñdÀN> {nÊ`mMo nmUr nwa{dUo, Jm|JmQ> d BVa àXwfUo V`mahmoD$ Z oV `mgmR>r Amdí`H$ Vr Cnm``moOZm H$aUo.

7) g§ajUmMr gmYZo qH$dm CnH$aUo : §Ìmda H$m_ H$aUmè`m H$m_Jmam§Zm Mm§Jë`m XOm©Mr d `mo½ÀmH$mamMr g§ajU gmYZo qH$dm CnH$aUo nwa{dÊ`mV `mdr. `m_Ü o g§ajU Mî_o, hmV _moOo, J_~wQ>g², {eaómUo,AmdmOmMm Ìmg Q>miÊ`mgmR>r H$mZmMr gmYZo BË`mXrMm g_mdoe hmoVmo. `m gmYZm§Mm dmna H$em àH$maoH$amd`mMm `mMrhr H$_©Mmè`m§Zm _m{hVr XoÊ`mV `mdr.

8) g§H$Q>H$mir ~mhoa nS>Ê`mMm _mJ© : H$m ©ñWimda H$m_Jmam§Zm OmÊ`m- oÊ`mMo _mJ© _moR>o d ñdÀN>AgmdoV. AmJrgma»`m g§H$Q>mÀ`mdoir daÀ`m _Oë`mdê$Z ËdarV ~mhoa OmUogmR>r _moR>o {OUo qH$dm nmiÊ`mMr

105

ì`dñWm H$amdr. ""g§H$Q>H$mir ~mhoa OmÊ`mMm _mJ©'' ñdV§Ì R>odÊ`mV `mdm d Ë`m {R>H$mUr Vgm \$bH$bmdbobm Agmdm. YmoŠ`mMr gwMZm XoUmar gmYZo H$m ©j_ gwpñWVrV Agbr nm{hOo.

9) gwa{jV ÁdmbmJ«mhr nXmW© : H$maImÝ`m_Ü o B§YZgma»`m ÁdmbmJ«mhr nXmWmªMr ñdV§Ì d nyU©~§{XñV ì`dñWm H$aÊ`mV Ambr nm{hOo. Ë`m§À`mda `mo½` Vo AmdaU KmbyZ ""YmoH$m joÌ'' (Danger Zone)

Agm \$bH$hr bmdÊ`mV `mdm.

10) H$maImÝ`mMr {Z`{_V VnmgUr : Am¡Úmo{JH$ Amamo½` d gwa{jVVoMm Cnm` åhUyZ H$maImÝ`mMr{Z`{_V VnmgUr A{Zdm © AgVo. Vk d à{e{jV A{YH$mè`mZo H$maImÝ`mMr H$miOrnyd©H$ VnmgUr Ho$ë`mg_§X àH$me, Ag§a{jV §Ìo, {ZgaS>çm O_rZr, Agwa{jV nmiUo, {OÝ`mÀ`m doS>çm-dmH$S>çm d Aê§$X nm`è`m,Anwè`m gmo r B. ~m~r Vm~S>Vmo~ bjmV oVmV d Ë`m_Ü o gËda gwYmaUm H$ê$Z KoVm oVo.

11) _mb gmR>çmMr `mo½` nÕVr d nwaoer OmJm : CËnmXZmgmR>r bmJUmam H$ƒm _mb, AY©n¸$mAm{U n¸$m _mb `m~amo~aM BVa gm{hË`mÀ`m g§J«hUmMr `mo½` ì`dñWm Ho$br nm{hOo. `mo½` nÕVr A^mdr_mbmMm VwQ>dS>m hmoD$Z CËnmXZmV I§S> nS>Vmo qH$dm A{V[aŠV _mb gmR>m hmoD$Z IM© dmT>Vmo, OmñV doigmR>dUyH$sZo _mb Iam~ hmoVmo, VgoM OmJoA^mdr _mb doS>mdmH$S>m aMyZ R>odë`mg Vmo H$mogiyZ A§JmdanS>Ê`mMm YmoH$m AgVmo.

12) H$m ©gwa{jVVoMo {díbofU : Am¡Úmo{JH$ Amamo½` d gwa{jVVogmR>r H$m © {díbofZ Amdí`H$ Amho.Ë`m_wio {d{eï> H$m © H$aÊ`mgmR>r H$_©Mmè`m_Ü o H$moUVr nmÌVm, {ejU d JwUdÎmm Amdí`H$ Amho Vo R>a{dVmoVo. VgoM H$m`m©Vrb YmoHo$ d OmoIr_ g_Oy eH$VmV. Vo Q>miÊ`mgmR>r H$m`m©Mm H«$_, aMZ, à{ejU, H$m ©

hmbMmbr BË`mXr~m~V _mJ©Xe©Z XoVm oVo.

13) `mo½` H$_©Mmè`mMr {ZdS> : ì`dgm`rZ YmoHo$ qH$dm AnKmV H$_r H$aÊ`mgmR>r _mZdr g§gmYZì`dñWmnZmZo ""`mo½` OmJr `mo½` H$_©Mmar {ZdS>'' {H§$dm ""`mo½` ì`ŠVrbm `mo½` H$m_'' `m VÎdmMm Adb§~H$am`bm nm{hOo. C_oXdmamMm AZw d, JwUdÎmm, {ejU, AmdS>, j_Vm B. {dMmamV KoD$Z Ë`mbm `mo½` R>aobAem OmJr {Z wŠVr Ho$ë`mg AnKmVmMo à_mU H$_r hmoD$Z H$m ©j_Vm d CËnmXH$Vm dmT>Vo.

14) Amamo½` gwa{jVVm à{ejU : g§ñWoÀ`m {d{dY H$m`m©Mr d gwa{jVVm gmYZm§Mr H$_©Mmè`m§Zm_m{hVr Zgë`m_wio ~aoMgo AnKmV KS>VmV. V|ìhm H$m_Jmam§Zm Amamo½` d gwajm Cnm``moOZm Am{U gmYZo H$erdmnamd`mMr `mg§~§Yr à{ejU H$m ©H«$_mMo Am`moOZ Ho$bo nm{hOo.

15) _mbmMr hmVmiUr : H$m ©ñWimda _mb hmVmiUrMr gmYZo `mo½` àH$maMr ZgVrb Am{UA`mo½` _mb hmVmiUr Agob Va H$m_JmamÀ`m emar[aH$ Ad`dmZm (hmV qH$dm nm`) XwImnV hmoVo. V|ìhm _mbhmVmiUrMr gmYZo KoVbr nm{hOoV Am{U Vr dmnaÊ`mÀ`m `mo½` nÕVr H$moUË`m ho R>admdo bmJVo.

16) à_mUrV CnH$aUo d hË`mao : H$m ©ñWimdarb hË`mao d CnH$aUo `mo½` àH$maMr ZgVrb qH$dmVr A`mo½` nÕVrZo dmnabr OmV AgVrb Va H$m_JmamZm bhmZ-ghmZ XwImnVr hmoÊ`mMm g§ d AgVmo. åhUyZA`mo½`, _moS>H$s-VmoS>H$s, hË`mao qH$dm gw_ma XOm©Mr CnH$aUo {Xbr OmUma ZmhrV `mMr XjVm KoVbr nm{hOo.à_mUrV CnH$aUo d hË`mao hr H$m ©j_Vm dmT>rgmR>r d Amamo½` g§ajUmgmR>r _hÎdmMr AgVmV.

106

17) H$_©Mmar Amamo½` d gwa{jVVoMm àMma : Am¡Úmo{JH$ gbmoIm d em§VVogmR>r Amamo½` g§nÞH$_©Mmar Am{U Ë`m§Mr gwa{jVVm _hÎdmMr AgVo. `mgmR>r àMma _mÜ`_mMm Cn`moJ H$ê$Z H$_©Mmè`m§À`m_Zmda Amamo½` d gwa{jVVm {df` q~~{dbm nm{hOo. H$m_mÀ`m {R>H$mUr gwa{jVVoMr H$ënZm XoUmar qH$dmYmoH$m/AnKmVmMr gwMZm XoUmar {MÌo-KmofdmŠ o Agbobr {^ÎmrnÌHo$ bmdUo, AnKmV d YmoŠ`m~m~V {MÌnQ>qH$dm àg§J XmI{dUo, gwajm ñnY}Mo Am`moOZ, gwajm gámh nmiUo, MMm©gÌo, H$m ©emim BË`mXr Cnm`m§MmAdb§~ Ho$bm nm{hOo.

18) AnKmVmÀ`m H$maUm§Mm emoY : CÚmoJ g§ñWoV EImXm AnKmV Pmbm Va Vgm nwÝhm hmoD$ Z o`mgmR>r Vmo AnKmV H$m d H$gm Pmbm `mMm emoY KoD$Z {díbofUmA§Vr _yë`_mnZ Ho$bo nm{hOo. AnKmVmMrH$maUo d O~m~Xmar {ZpíMV Ho$br nm{hOo d Vgm AnKmV nwÝhm hmoD$ Z o `mgmR>r Cnm``moOZm Ho$br nm{hOo.

19) AmJ à{V~§YH$ Cnm` : H$maImZm B_maV aMZm H$aVmZmM YmoŠ`mMm {dMma H$ê$Z Á`m {R>H$mUrAm¾rMm g§~§Y oVmo Vmo {d^mJ ñdV§Ì R>odUo, AmJamoYH$ q^Vr ~m§YUo, nmÊ`mÀ`m Q>mŠ`m ~m§YUo, AmJ n«{V~§YH$CnH$aUo R>odUo, A{¾em_H$ XbmMr VaVyH$ H$aUo B. AmJ bmJy Z o åhUyZ H$miOr KoVbr Jobr nm{hOo. VgoMAmJ à{V~§YH$ {Z`_m§Mo H$mQ>oH$moanUo nmbZ Ho$bo nm{hOo. CXm. Yw_«nmZ ~§Xr.

20) _Zwî`~im~m~V XjVm :

(A) H$_©Mmar {ZdS> H$aVmZm d¡ÚH$s` VnmgUrZwgma Vo {ZamoJr (emar[aH$ d _mZ{gH$) Agë`mMr ImÌrH$ê$Z KoUo.

(~) A_br nXmW© godZ H$ê$Z H$m_mda oÊ`mg à{V~§Y.

(H$) gwajm {Z`_m§Mo nmbZ d gwajm gmYZm§Mm dmna Z H$aUmè`m H$m_Jmam{dê$Õ H$S>H$ H$madmB© H$aUo.

(S>) H$m_Jmam§Zm Ë`m§À`m H$m`m©Mr, §Ìo d hË`mam§Mr g§nyU© _m{hVr XoÊ`mMo n«{ejU KoUo.

(B) H$m_mMo Vmg, {dlm§VrMr doi R>a{dUo, OmñV doi-OmñV H$m_ H$ê$Z KoÊ`mMo Q>miUo.

H$maImZm H$m`Xm 1948 _Yrb H$m`Xoera VaVwXr :

CÚmoJ g§ñWoVrb H$m ©n[apñWVrV gwYmaUm H$ê$Z H$m_Jmam§À`m {hVmMo ajU H$aUo Am{U Ë`m§Mo H$ë`mUgmYÊ`mgmR>r H$maImZm H$m`Xm 1948 g_§V H$aÊ`mV Ambm. Á`m H$maImÝ`mV Xhm qH$dm Xhmnojm OmñVH$m_Jma drO qH$dm BVa àH$maÀ`m eŠVrÀ`m gmhmæ`mZo H$m_ H$aVmV, Aem gd© H$maImÝ`m§Zm hm H$m`Xm bmJyAmho. H$m ©n[apñWVr, H$m_Jmam§Mo Amamo½` d gwa{jVVm, H$m_Jma H$ë`mU, H$m_mMo Vmg, H$m_Jmam§À`m gwÅ>çmBË`mXr~m~V `m H$m`ÚmV \$ma _hÎdmÀ`m VaVwXr H$aÊ`mV Amë`m AmhoV. `m H$m`ÚmVrb VaVwXtMo nmbZH$aUo _mbH$mda ~§YZH$maH$ Agë`mZo H$m`© n[apñWVrV gwYmaUm H$aÊ`mg VgoM H$m_Jmam§Zm H$m_mÀ`m{R>H$mUr gwa{jVVm {_iÊ`mg d n`m© mZo Ë`m§Mo Amamo½` Mm§Jbo amhÊ`mg `m H$m`Úm§Mm Iyn Cn`moJ PmbmAmho.åhUyZ gXa KQ>H$m_Ü o H$m_Jma Amamo½` Am{U gwa{jVVo~m~V H$maImZm H$m`Xm 1948 _Yrb H$m`XoeraVaVwXr nwT>rbà_mUo _m§S>ë`m AmhoV.

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(A) H$m_Jma Amamo½`m~m~V H$m`Xoera VaVyXr (H$b_ 11 Vo 20) :

H$maImZm H$m`Xm 1948 H$b_ 11 Vo 20 _Ü`o H$m_Jma Amamo½`mÀ`m Ñï>rZo H$m`Xoera VaVwXtMmnwT>rbà_mUo g_mdoe Amho.

1) ñdÀN>Vm (Cleanliness) (H$b_-11) : CÚmoJ KQ>H$mVrb H$m_Jmam§Mo Amamo½` Mm§Jbo amIÊ`mgmR>ràË oH$ H$maImZm ñdÀN> R>odbm nm{hOo. g§S>mg, _moar, Ww§H$s nmÌo d BVa àH$maÀ`m {Z_m©U hmoUmè`m XwJªYrnmgyZH$maImZm _wŠV R>odbm nm{hOo. H$maImÝ`mVrb {OZo, oÊ`mOmUoMm _mJ©, H$m ©ñWio BË`mXr {R>H$mUo XaamoOñdÀN> Ho$br nm{hOo. Imoë`m, q^Vr, {OZo, XadmOo, {IS>Š`m, N>V, _mJ© `m§Zm a§J {Xbm nm{hOo.

2) Ho$aH$Mè`mMr {dëhodmQ> (Disposal of wastes) (H$b_-12) : àË oH$ H$maImÝ`mÀ`m CËnmXZà{H«$ oVyZ {Z_m©U hmoUmè`m Ho$aH$Mè`mMr `mo½` àH$mao {dëhodmQ> bmdÊ`mMr ì`dñWm Ho$br nm{hOo. H$Mè`mÀ`mgm{ÞÜ`mV H$m_Jmam§Zm H$m © H$amdo bmJV Agob Va H$m_Jmam§Zm {d{eï> AmOma, amoJ OS>Ê`mMr eŠ`Vm AgVo.

3) dm w{dOZ Am{U Vmn_mZ (Ventilation and Temperature) (H$b_-13) : H$maImÝ`mVrbàË oH$ H$m ©ñWimOdi nwaoer IoiVr hdm Agbr nm{hOo. VgoM H$m_Jmam§À`m Amamo½`mg Anm` hmoUma ZmhrBVnV Vmn_mZ R>odÊ`mMr ì`dñWm Agmdr. H$maImÊ`mÀ`m q^Vr, N>ßna `m§À`mgmR>r `mo½` Vmn_mZ am{hb Agogm{hË` dmnamdo. WmoS>Š`mV H$m_Jma Amamo½`mÀ`m Ñ{ï>Zo d Ë`m§Zm JwX_aë`mgmaIo hmoD$ Z o åhUyZ IoiVr hdmd `mo½` Vmn_mZ AgUo Amdí`H$ AgVo.

4) Ywi d Yya (Dust and Fumes) (H$b_-14) : H$maImÝ`mÀ`m CËnmXZ H$m`m©Zo qH$dm AÝ`H$m_H$mOmZo {Z_m©U hmoUmam Ywaim d Yya ~mhao dmhÿZ ZoÊ`mMr à^mdr ì`dñWm Agmdr. AewÕ hdm Imobr ~mhoaZoÊ`mMr d ~mhoarb ewÕ hdm AmV AmUÊ`mMr ì`dñWm Agmdr.

5) H¥${Ì_ AmÐ©Vm (Artificial Humidification) (H$b_-15) : gwV{JaÊ`m§Zm {H$d§m {gJmaoQ> CËnmXZg§ñWm§Zm AmÐ©Vm OmñV bmJVo. H$maImÝ`mVrb AmÐ©VoMo à_mU JaOoZwgma H$_r-OmñV Ho$bo nm{hOo. AmÐ©VmOmñV nm{hOo Agë`mg hdoV ~mîn gmoS>Ê`mgmR>r d AmÐ©Vm H$_r nm{hOo Agë`mg ~mîn emofyZ KoÊ`mgmR>r§ÌmMm (H¥${Ì_ AmÐ©VmMm) `mo½` à_mUmV Cn`moJ H$amdm.

6) ~ogw_ma J{X© (Overcrowding)(H$b_-16) : H$maImÝ`mVrb qH$dm H$maImÝ`mÀ`m H$m ©ñWimdarb~ogw_ma JXu Q>miÊ`mgmR>r àË oH$ H$m_Jma_mJo {H$_mZ 14.2 KZ {_. OmJm AgUo Amdí`H$ Amho. EH$mImobrV {H$Vr H$m_Jma AgmdoV `m~m~Vhr gyMZm bmdÊ`mV `mdr.

7) àH$me (Lighting) (H$b_-17) : H$maImÝ`mVrb _mJ© d H$m ©ñWio oWo nwaogm Z¡g{J©H$ qH$dmH¥${Ì_ àH$me Agmdm. àË oH$ H$m_Jmambm Amnbo H$m_ ZrQ>, ì`dpñWVnUo H$amd`mMo Pmë`mg Ë`mbm Mm§Jë`màH$memMr Amdí`H$Vm hr H$m`Xoera VaVyX Amho. VWm{n A{V àIa qH$dm _§X àH$mehr Zgmdm.

8) {nÊ`mMo nmUr (Drinking Water) (H$b_-18) : àË oH$ CÚmoJ KQ>H$mV H$m_Jmam§Zm `mo½` dgmoB©À`m {R>H$mUr nwaogo {nÊ`mMo nmUr nwa{dÊ`mMr ì`dpñWV gmo Ho$br nm{hOo. H$m_Jmam§Zm g_Oob Aem ^mfoVnmUr ì`dñWoÀ`m {R>H$mUr ""{nÊ`mMo nmUr'' Ago R>iH$ AjamV {bhbo nm{hOo. ñdÀN>VmJ¥ho, YwÊ`mMr OmJm

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`mnmgyZ {nÊ`mÀ`m nmÊ`mMr ì`dñWm {H$_mZ 20 \y$Q> cm§~ Agmdr. Á`m H$maImÝ`m_Ü o 250 nojm A{YH$H$m_Jma AgVrb VoWo CÝhmù`mV {nÊ`mMo W§S> nmUr nwa{dÊ`mMr ì`dñWm Agmdr.

9) g§S>mg d _wVmar (ñdÀN>VmJ¥h) (Latrines & Urinals) (H$b_-19) : H$maImÝ`mVrb H$m_Jmam§ZmH$moUË`mhr doir Cn`moJ H$aVm oB©b Aem {R>H$mUr nwaoem g§S>mg d _wVmè`m§Mr ì`dñWm Ho$br nm{hOo. ór dnwéf H$m_Jmam§gmR>r ñdV§Ì g§S>mg d _wVmè`m (ñdÀN>VmJ¥ho) Agmì`mV. gd© ñdÀN>VmJ¥ho gd©H$mi ñdÀN> R>oD$ZË`m§Mr Amamo½`Ñï>çm gm\$g\$mB© Ho$br nm{hOo. Ë`mH$[aVm ñdV§Ì g\$mB© H$m_Jmam§Mr {Z wŠVr H$amdr.

10) W§wH$s nmÌo (Spittoons) (H$b_-20) : àË oH$ H$maImÝ`m_Ü o `mo½` {R>H$mUr nwaoer Ww§H$snmÌoR>odbr nm{hOoV d Vr {Z`{_V Amamo½`mÀ`m Ñ{ï>H$moUmVyZ ñdÀN> Ho$br nm{hOoV. gdmªZr \$ŠV Ww§H$s nmÌm_Ü oMWw§H$bo nm{hOo, Oa H$moUr BVaÌ Ww§Ho$b Va Ë`mg `mo½` Vmo X§S> AmH$mamdm d gdmªÀ`m _m{hVrgmR>r {h KQ>Zmn«X{e©V H$amdr.

(~) H$m_Jma gwa{jVVo~m~V H$m`Xoera VaVwXr (H$b_ 21 Vo 40) :

H$maImZm H$m`Xm 1948 _Ü o gwa{jVVo~m~V H$m`Xoera VaVyXtMm Imbrbn«_mUo g_mdoe hmoVmo.

1) `§Ìgm_wJ«rbm Hw§$nZ (Fencing of Machinery) (H$b_ 21) : H$maImÝ`mVrb JVrMH«o$,ObMH«o$ `m§Mo ^mJ, boW §ÌmMo ^mJ, {dÚwV OZH$ J{VMH«$mMo ^mJ Am{U BVa §ÌmMo YmoŠ`mMo ^mJ BË`mXtZmg^modVmbr ~m§YH$m_ H$ê$Z AJa AmdaU KmbyZ Ë`m§À`m nmgyZ H$m_Jmam§Zm gwa{jVVm {Z_m©U Ho$br nm{hOo.

2) J{Verb / Mmby pñWVrdarb §Ìmda H$m_ (Workon or near machinery in motion)

(H$b_-22) : H$m_Jma gwa{jVVoÀ`m X¥ï>rZo H$maImÝ`mVrb H$moUË`mhr Mmby pñWVrVrb `§ÌmMr qH$dm§ÌmÀ`m ^mJmMr VnmgUr H$aVmZm qH$dm §Ìmbm d§JU / Vob KmbVmZm AZw dr H$m_JmamZo A§Jmgaer H$nS>o

KmVbo nm{hOoV. YmoH$m`Xm`H$ §ÌmMr ñdÀN>Vm qH$dm §ÌmÀ`m ^mJm§Mr \o$aOmoS>Ur H$aÊ`mMr nadmZJr órAJa VéU H$m_Jmam§Zm XoD$ Z o.

3) YmoH$mXm`H$ §Ìmda VéU ì`ŠVrMr {Z wŠVr Zgmdr (H$b_-23) (No employment of

young person on Dangerous Machines) : H$maImÝ`m_Ü o g§ mì` YmoHo$ Am{U ~miJmd`mMr gmdYmZVm`mg§~§Yr nwU©nUo à{ejU àmá ì`ŠVrgM YmoH$mXm`H$ §Ìgm_wJ«r hmVmim`Mr qH$dm dmnaÊ`mMr nadmZJrÚmdr. Aà{e{jV VéU ì`ŠVrMr {Z wŠVr YmoH$mXm`H$ H$m_mda Zgmdr.

4) YmdË`m nÅ>çmg nyaH$ JoAa (Xm§S>m) d AnËH$mbrZ n[apñWVrV {dOnwadR>m I§S>rV H$aÊ`mMrì`dñWm - (H$b_-24) (Striking Gear and Devices for cutting off power) : H$maImÝ`mV eŠVràojnU H$aUmè`m YmdË`m §Ìmda nÅ>o ~g{dÊ`mgmR>r Amdí`H$ JoAa (Xm§S>m) ì`dñWm Agmdr {H$ Á`m_wio Ë`m{R>H$mUr H$m_ H$aUmè`m H$m_Jmam§Zm gwa{jVnUo §Ìgm_wJ«r hmVmiVm oVo. VgoM Am{U~mUrÀ`m qH$dm AmnËH$mbrZn[apñWVrV §Ìmbm hmoUmam {dÚwVnwadR>m ~§X H$aÊ`mMr VaVyX Agmdr.

5) ñd §MbrV §Ìm§Zm nwaoer OmJm (H$b_-25) (Self acting Machine) : H$maImÝ`mV Agboë`mñd §MbrV §Ìgm_wJ«rOdiyZ bhmZ-_moR>çm dñVyMr dmhVyH$ qH$dm oÊ`m-OmÊ`mMr dX©i amhÿ Z o. ñd §M{bV§Ìm§Zm Amdí`H$ AgUmè`m nwaoem OmJoMr VaVyX Agmdr H$s Á`m_wio AnKmV Q>mibo OmVrb.

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6) Zì`m §Ìgm_wJ«rbm AmdaU / doñQ>Z (H$b_-26) (Casing of new machinery) : H$m_Jmagwa{jVVoÀ`m X¥{ï>Zo H$maImÝ`mVrb gd© OwÝ`m §Ìgm_J«r~amo~a ZdrZ ~g{dboë`m §Ìgm_wJ«rbm nwaogo AmdaUAgmdo. §Ìo qH$dm §ÌmMo ^mJ CKS>o Agë`mg AnKmV hmoÊ`mMr eŠ`Vm AgVo.

7) H$mnyg \w$b{dUmè`m H$m ©ñWimda _wb§ qH$dm _{hbm H$m_Jmam§Zm à{V~§Y (H$b_-27)(Prohibition of employment of women & children near cotton openers) : CÚmoJ KQ>H$mV H$mngmMoJÇ>o V`ma H$aUmar d H$mnyg \w$b{dUmar `§Ìo `m§Mr H$m`©ñWio ñdV§Ì H$ê$Z XmoÝhr `§ÌmÀ`m _Ü`o q^VAgë`mIoarO VoWo {ó`m AJa _wbm§Mr H$m_Jma åhUyZ Zo_UyH$ H$ê$ Z o. AWm©V _{hbm d _wbm§Zm YmoH$mXm`H$§Ìgm_wJ«rOdi H$m_ H$aÊ`mg _‚mmd H$amdm.

8) `m§{ÌH$ {OZo d nmiUo ({bâQ>) (H$b_-28) (Hoists and lifts) : n«Ë oH$ H$maImÝ`m_Ü oH$m_Jma qH$dm _mbmMr ImbÀ`m _Oë`mdê$Z daÀ`m _Oë`mda dmhVyH$ H$aÊ`mgmR>r _O~yV d ñdV§Ì~m§YH$m_ Agbobo `m§{ÌH$ {OZo d {bâQ> (nmiUo) Mr ì`dñWm Agmdr. VgoM {bâQ>À`m AmoPo dmhÿZ ZoÊ`mÀ`mj_VoMm `mo½` {R>H$mUr {ZX}e XoD$Z Vk ì`ŠVrH$Sy>Z Ë`mMr ghm _{hÝ`mVyZ EH$Xm VnmgUr H$amdr.

9) AmoPo CMbÊ`mMo `m§{ÌH$ nmiUo ({bâQ>), gmIù`m d XmoaI§S> (H$b_-29) (Lifting

Machines, chains and ropes) : H$maImÝ`mV dOZ, _mb qH$dm _mUgo da CMbÊ`mgmR>r `m§{ÌH$ nmiUo({bâQ>), gmIù`m Am{U Xmoa dmnabo OmV Agë`mg Vo _O~yV AgmdoV Am{U Ë`mÀ`m AmYmao {d{eï>dOZmn ªV _mbmMr dmhVyH$ H$amdr. VgoM {H$_mZ dfm©VyZ EH$Xm Vk ì`ŠVrH$Sy>Z Ë`mMr VnmgUr H$ê$Z¿`mdr.

10) {\$aVr §ÌUm (H$b_-30) (Revolving Machinery) : àË oH$ H$maImÝ`mVrb {\$aË`m §ÌmMoH$_mb d {H$_mZ \o$ao Am{U Xm~ {Z_m©U H$aUmè`m §ÌmÀ`m ~m~VrV Ano{jV Xm~m~m~V gwMZm §ÌmeoOmarbmdmdr. AWm©V àË oH$ §ÌmeoOmar Ë`mÀ`m AË wƒ doJ j_VoMm C„oI Agmdm.

11) §Ìg§M Xm~ (H$b_-31) (Pressure Plant) : H$moUË`mhr H$maImÝ`mVrb §Ìg§MmMm Xm~ hmdmVmdaUmVrb Xm~mnojm OmñV Agë`mg `mo½` H¥$Vr `moOZoMm Adb§~ H$ê$Z gwa{jV d n`m©á Xm~mMm Cn`moJH$amdm.

12) B_maV _Obo, {OZm Am{U _mJ© _mÜ`_ (H$b_-32) (Floors, stairs of means of

access) : CÚmoJ KQ>H$mVrb gd© XadmOo, nm`è`m, {OZo, ìham§S>m d _mJ© `m§Mr _O~yV ~m§YUr, g§dY©Z doiodaXwéñVr H$aUo gŠVrMo AgyZ Vo AS>Wim_wŠV Agmdo. H$m ©ñWimH$S>o OmUoMo _mJ© gwa{jV am{hë`mg {ZgaS>rÛmaohmoUmao AnKmV Q>mibo OmVmV.

13) O_rZrdarb IÈ>o, S>~H$s d Q>mH$s (H$b_-33) (Pits, sumps opening in floors) :H$maImZm n[agamVrb O{_Zrda Agbobo IÈ>o, ^moHo$, S>~H$s, Q>mH$s BË`mXr ~m~t_wio H$m_Jmam§Zm AnKmVhmoÊ`mMr eŠ`Vm AgVo åhUyZ Ë`mda `mo½` PmH$Z qH$dm gwa{jV AdaU Kmbmdo.

14) A{V[aŠV dOZ (H$b_-34) (Excessive weights) : H$maImÝ`mVrb àË oH$ H$m_JmamgnobVm oUma Zmhr Ago AmoPo CMbÊ`mg qH$dm dmhVyH$ H$aÊ`mg _ZmB© Amho. VgoM OmñV AmoPo CMbÊ`mgd dmhÿZ ZoÊ`mgmR>r ì`ŠVrMr H$m_Jma åhUyZ Zo_UyH$ H$aUo A`mo½` Amho.

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15) S>moù`m§Mo g§ajU (H$b_-35) (Protection of eyes) : CËnmXZ H$m © Mmby AgVmZm H$m_Jmam§ZmS>moù`m§À`m g§ajUmgmR>r Mî_o qH$dm `mo½` nS>Xo nwadmdoV. AWm©V S>moù`m§Zm Xw:ImnV hmoÊ`mMr eŠ`VmAgboë`m {R>H$mUr H$m_Jmam§gmR>r gwa{jV Omù`m qH$dm `mo½` Jm°JëgMr gw{dYm nwadmdr.

16) YmoH$mXm`H$ YwamMr qH$dm dm wMr XjVm (H$b_-36) (Precaution against dangerous

fums) : CÚmoJ KQ>H$mÀ`m CËnmXZ à{H«$ oVrb ñ\$moQ>H$m_wio {Z_m©U hmoUmam Yya, dm y d dm\$ {Z_m©U hmoUmè`mOmJm ~§{XñV Agmì`mV d Ë`mMm {ZMam hmoÊ`mMr ì`dñWm Agmdr. AWm©V YmoH$mXm`H$ dm y JiVrnmgyZg§ajU {_iÊ`mgmR>r d ídgZmÀ`m Amamo½`mgmR>r nwaoer gw{dYm CnbãY H$amdr.

17) {dÚwV CnH$aUo (~ë~) dmnamVrb gmdYmZVm (H$b_-36 A) (Precautions regarding

the use of portable electric lights) : H$moUË`mhr H$maImÝ`mV n§Mdrg hmoëQ>nojm OmñV hmoëQ>oOMo {dÚwVCnH$aU dmnaÊ`mg qH$dm BH$Sy>Z {VH$S>o ZoÊ`mg _ZmB© Amho. {deofV: H$maImÝ`mVrb A§VJ©V ^mJmV {dOoMm~ë~ qH$dm {dÚwV CnH$aUo dmnaÊ`mg ~§Xr Amho.

18) ñ\$moQ>H$ dm`y qH$dm Ywi (H$b_-37) (Explosive or inflammable gas or dust) :H$maImÝ`mÀ`m CËnmXZ à{H«$ oV {Z_m©U hmoUmam ñ\$moQ>H$ dm y qH$dm Ádmbm¾rMr OmJm hr ~§XrñV Agmdr.ñ\$moQ>H$ dm y qH$dm Ywi, Ywam nmgyZ §Ìgm_J«rMo g§ajU ìhmdo.

19) AmJrÀ`m àg§Jm~m~V gmdYmZVm (H$b_-38) (Precautions in case of fire) :H$maImÝ`m_Ü`o AMmZH$nUo bmJUmè`m AmJrÀ`m n«g§JmnmgyZ g§ajU {_i{dÊ`mgmR>r gd© H¥$Vr`moOZm§MmAdb§~ H$ê$Z Ë`mgmR>r nwaoer A¾r e_Z `§ÌUoMr ì`dñWm H$amdr. AmJrÀ`m àg§Jr ~mhoa nS>Ê`mgmR>rH$maImÝ`mV nwaoer Xmao Agm{dV d YmoŠ`mMr gwMZm XoÊ`mMr ì`dñWm Agmdr.

20) B_maV d §Ìgm_wJ«rnmgyZ g§ajU (H$b_-40) (Safety of Building and Machinery) :H$maImÝ`mVrb EImXr B_maV qH$dm §Ìgm_wJ«r _moS>H$irbm oD$Z VoWrb H$m_Jmam§Zm YmoH$m {Z_m©U hmoV AgobVa g§~§YrV B_maV qH$dm §Ìgm_wJ«rMr `mo½` Xwê$ñVr qH$dm ~XbmZ§VaM dmna H$amdm.

21) gwajm A{YH$mar (H$b_-40 ~) (Safety Officers) : Á`m H$maImÝ`m_Ü o 1000 qH$dmË`mnojm OmñV H$m_Jma AgVrb VoWo gwajm A{YH$mè`mMr {Z wŠVr Agmdr. ho A{YH$mar gwa{jVVoMr YmoaUoR>adVrb, AnKmVmMr n[apñWVr d Xw:ImnVrMr H$maUo emoYVrb, {d{dY ñVamda gwajm {ejU, à{ejU dà{gÕrMo Am`moOZ H$aVrb VgoM Vo gwajo~m~V, V§Ìk {Z`moOH$, Am`moOH$ d àoaH$ åhUyZ y{_H$m dQ>dVrb.

H$_©Mmar _ZmoY¡ © (Employee Morale)

wÕH$mbrZ n[apñWVrV g¡{ZH$m§À`m d ZmJ[aH$m§À`m g§~§YmV "_ZmoY¡ ©' `m g§koMm gm_mÝ`V: Cn`moJ Ho$bmOmVmo. wÕmVrb {dO`lr ~è`mM A§er g¡Ý`mÀ`m _ZmoY¡ m©da Adb§~yZ AgVo Ago åhQ>bo OmVo. CXm. H$ma{JbwÕmV ^maVr` OdmZm§Zr à{VHy$b n[apñWVrV {_i{dbobm {dO`. wÕmV eÌyÀ`m {déÕ {OÔrZo bT>Ê`mMr

BÀN>m d "{dO`r AmnUM hmoUma' hr AmË_{dídmgmMr ^mdZm `m JwUd¡{eï>çm§Mm A§V^m©d `m g§X^m©V"_ZmoY¡ ©' `m eãXmV hmoVmo. Am°bnmoQ>© `m§Zr "gm_y{hH$ à`ËZm{df`r ì`ŠVrMr A{^d¥Îmr' Aer _ZmoY¡ © g§koMrì`m»`m Ho$br Amho. hr ì`m»`m H«$sS>m joÌmVrb IoimSy>§À`m _mZ{gH$ pñWVrbm bmJy nS>Vo, VgoM CÚmoJ

111

joÌmVrb H$_©Mmar dV©ZmMm {dMma `m Ñ{ï>H$moUmVyZ H$aVm oVmo. Am¡Úmo{JH$ H$_©Mmè`m§À`m g§X^m©V ñdV:MrH$m ©{df`H$ O~m~Xmar Mm§Jë`m àH$mao d `mo½` Vo l_ KoD$Z nma nmS>Ê`mÀ`m H$_©Mmè`m§À`m BÀN>oMm A§V^m©d_ZmoY¡ © g§koV hmoVmo, VgoM BVa H$_©Mmè`m§er ghH$m © H$ê$Z d g§KQ>Zo{df`r {Zð>m R>odyZ g§KQ>ZoMr C{Ôï>o nyU©H$aÊ`mgmR>r _Z:nyd©H$, H$m ©j_VoZo H$m © H$aÊ`mMm g_mdoe Am¡Úmo{JH$ _ZmoY¡ © `m g§H$ënZoV hmoVmo. ì`ŠVrMrH$m ©{Zð>m d JQ>{Zð>m `m XmoÝhr {Zð>m§Mm g_mdoe _ZmoY¡ m©V hmoVmo.

MmBëS> `m {dMmad§VmÀ`m _Vo, _ZmoY¡ © g§koV Imbrb VrZ KQ>H$m§Mm g_mdoe hmoVmo.

1. _ZmoY¡ m©Mo ì`ŠVr{df`H$ _hÎd : `m Ñï>rZo _ZmoY¡ m©Mm g§~§Y ì`ŠVrÀ`m emar[aH$ d g§doJmË_H$ñdmñÏ`mer AgVmo. H$maU H$m © H$aÊ`mMo {VMo gm_Ï ©, eŠVr d CËgmh `mda Adb§~yZ AgVmV. VgoM{VÀ`m ì`{ŠVJV d gm_m{OH$ AmXem©darb {VMr lÕmhr `mda Adb§~yZ AgVo.

2. _ZmoY¡ m©Mo g_yh{df`H$ _hÎd : {OWo JQ>mMr C{Ôï>o ñnï> d {ZpíMV AgVmV d ì`ŠVrbm Ë`m§Mo_hÎd OmUdë`m_wio {VÀ`m ì`{ŠVJV C{Ôï>m§MoM EH$ A{d^mÁ` A§J ~Zbobr AgVmV Aem JQ>{df`H$AdñWoMm A§V^m©d _ZmoY¡ m©V hmoVmo. `m AdñWoV C{Ôï>nyVu{df`r AmË_{dídmg AgVmo d Ë`m Ñï>rZo JQ>mVrb{H«$`m§Mo g§KQ>Z hmoV AgVo.

3. _ZmoY¡ m©Mo g_yhm§VJ©V ì`ŠVr{df`H$ _hÎd : g_yhmÛmao nyU© H$amd`mÀ`m H$m`m©gmR>r CËgmhnyU©ghH$m`© H$ê$Z ì`ŠVrÀ`m à`ËZm§Zr g_yhH$m`m©Mr n[aUm_H$maH$Vm dmT>br nm{hOo. Ë`mgmR>r H$m`m©pÝdVhmoUmè`m ì`ŠVr OrdZmVrb gd© KQ>H$m§À`m g§X^m©V _ZmoY¡ © g§km dmnabr OmVo.

ì`m»`m

1. {J`Z `m§À`m _Vo, "ì`ŠVrÀ`m JaOm§Mo Á`m à_mUmV g_mYmZ hmoVo Am{U ho g_mYmZ Ë`mÀ`m EHy$UH$m`m©dñWoVyZ {Z_m©U hmoV Amho, Ago Á`m à_mUmV ì`ŠVr g_OVo Ë`mbm _ZmoY¡ © Ago åhUVmV.'

('Morale is the extent to which an individual's needs are satisfied and the extent to which

the individual perceives that satisfaction as stemming from his total job situation')

2. ãb_ d Zobmoa m§À`m _Vo, "g_mZ C{Ôï>m§_wio d Ë`m C{Ôï>m§À`m dm§N>{Z`Vo{df`r {dídmg Agë`m_wioH$_©Mmè`mV JQ>ñdrH$m`©VoMr d JQ>gXñ`ËdmMr Or ^mdZm {Z_m©U hmoVo, Ë`m ^mdZmdñWobm _ZmoY¡`© AgoåhUVmV.'

('Moral may be defined as the possession of a feeling on the part of the employee of being

accepted and belonging to a group of employee through adherence to common goals and confi-

dence in the desirability of these goals.')

3. àmo. {_Mob OwB©g `m§À`m _Vo, "_ZmoY¡ m©À`m AZoH$ ì`m»`m AmhoV. Ë`m gd© ì`m»`m§Mo narjU Ho$boAgVm, _ZmoY¡ © åhUOo H$m`? Vo H$m` H$aVo? Vo H$moR>o AgVo? Vo H$moUmda n[aUm_ H$aVo? Vo H$m` n[aUm_H$aVo? ho ñnï> H$aVmV.' àmo. OwB©g `m§ZrM darb àíZm§Mr CÎmao {Xbr AmhoV.

1. _ZmoY¡`© åhUOo H$m`? _ZmMm H$b, EH$s hoM ~i, H$ë`mUmMm qH$dm AH$ë`mUmMm {dMma,^md{ZH$ Omoa.

112

2. Vo H$m` H$aVo? CËnmXZ, JwUdÎmm, IM©, ghH$m ©, {eñV, CËgmh, nwT>mH$ma, `emÀ`m {d{dY n¡by§dan[aUm_ H$aVo.

3. Vo H$moR>o AgVo? ì`ŠVrÀ`m _ZmV, dmJUwH$sV, ^mdZoV d g_yhmÀ`m CbQ> à{V{H«$ oV.

4. Vo H$moUmda n[aUm_ H$aVo? H$_©Mmar d d[aîR>m§À`m nañna {H«$`m§da Ëd[aV Va J«mhH$ d g_mOmdaA§{V_V.

5. Vo H$m` n[aUm_ H$aVo? H$_©Mmar d g_yhmÀ`m H$m ©AmZ§Xmda, g_yhmbm d g§KQ>Zobm _ZmnmgyZ,AmdS>rZo ghH$m © H$aÊ`mda.

ãb_ d Zobmoa `m§À`m _Vo, _ZmoY¡ m©À`m g§H$ënZoMo VrZ ^mJ AmhoV.

1. JQ>mZo Amnbm ñdrH$ma Ho$ë`mMr ^mdZm.

2. JQ>mMr C{Ôï>o d ñdV:Mr C{Ôï>o `mVrb g_mZVm.

3. `m C{Ôï>m§À`m Amdí`H$Vo{df`r {dídmg.

_ZmoY¡ m©Mo KQ>H$ {díbofU

_ZmoY¡ © hm EH${OZgr KQ>H$ Zmhr Va, {d{dY àH$maÀ`m A{^d¥ÎmtMm Vmo EH$Ord g_yh Amho. `m_wioKQ>H$ {díbofU V§ÌmÛmao _ZmoY¡ mªVJ©V KQ>H$m§Mm emoY KoUo Amdí`H$ R>aVo.

Jm°S>©Z m§À`m _Vo, "Á`m doir ì`ŠVrÀ`m JaOm§Mo nyU©V: g_mYmZ hmoVo, Ë`mdoir ì`ŠVr Á`m "ñdñWVoÀ`m^mdZoMm' AZw d KoVo Ë`mg _ZmoY¡ © åhUVmV. Jm°S>©Z `m§À`m _Vo, _ZmoY¡ m©V Mma KQ>H$ A§V y©V AgVmV.

1. gm_mÝ` JaOm§Mr nyVu

2. _mÝ`Vm d XOm©

3. AmË_à{Vð>oMr JaO

4. AmË_m{^ì`ŠVrMr JaO

qgK, ìhoar d hþAm§J `m§À`m _Vo, _ZmoY¡ m©V Imbrb KQ>H$ AgVmV.

1. g_yh d XOm© qH$dm à{Vð>m `m{df`r A{^_mZ

2. ghH$mar H|${ÐVVm {déÕ H$m`©XoeH$ H|${ÐVVm

3. H$m ©XoeH$ {dMmar d X`miy Amho, `m{df`r {dídmg

4. ñdV:À`m `moJXmZm{df`r d Ë`mbm {_imboë`m _mÝ`Vo{df`r qH$dm H$m¡VwH$m{df`r A{^_mZmMr^mdZm

5. {dH$mg d àJVr `m{df`r A{^_mZ

6. gwa{jVVm d {Z`{_V H$m © `m{df`r A{^_mZ

Jm§Jwbr `m§À`m _Vo, _ZmoY¡ m©V H$m © g_mYmZ hm EH$ _hÎdmMm KQ>H$ AgVmo.

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H$_©Mmè`m§À`m _ZmoY¡ m©Mo _hÎd

H$_©Mmè`m§Mr dV©UyH$, d¥Îmr d g_mYmZ H$_©Mmè`m§Vrb _ZmoY¡ © RadrV AgVo. `m _ZmoY¡ m©da H$m_mMmCËgmh, ghH$mamMr d¥Îmr, g§KQ>ZoÀ`m {Z`_m§Mo d YmoaUm§Mo nmbZ d g§KQ>ZoMr C{Ôï>nyVu Adb§~yZ Agë`mZo_ZmoY¡ m©Mo _hÎd {H$Vr AZÝ`gmYmaU Amho ho ñnï> hmoVo. g§KQ>ZoMo H$m © èñdrnUo MmbÊ`mgmR>r Cƒ XOm©À`m_ZmoY¡ m©Mr Amdí`H$Vm AgVo. Cƒ XOm©Mo _ZmoY¡ © Agob Va Ama. gr. S>opìhg `m§À`m åhUÊ`mà_mUo nwT>rbJmoï>r KS>VmV.

1. g§KQ>ZoÀ`m C{Ôï>nyVugmR>r H$_©Mmè`m§Mo _ZmnmgyZ ghH$m © bm^Vo.

2. g§KQ>Zm d {VMo ZoV¥Ëd `mda {Zð>m.

3. g§KQ>ZoMo {Z`_ d AmXoem§Mo ñdoÀN>oZo nmbZ.

4. H$_©Mmè`m§Mo Amnë`m H$m_mV nyU© bj.

5. H$_©Mmè`m§V nwT>mH$mamMr d¥Îmr.

6. g§KQ>Zo~Ôb A{^_mZ.

H$_©Mmè`m§_Ü o darb JwU AgVrb Va g§KQ>ZoMo è {ZpíMV hmoVo. CËnmXZmÀ`m à_mUmV d XOm©V_moR>çm à_mUmV dmT> hmoVo. CËnmXZ gm_J«rMm, H$_©Mmè`m§À`m doioMm Anì`` Q>mibm OmVmo. H$ƒm _mb,§Ìgm_J«r, hË`mao d BVa dñVy `m§Mr hmVmiUr H$miOrnyd©H$ hmoVo d Ë`m_wio Ë`m§Mr ZmgYyg AWdm _moS>VmoS>

hmoV Zmhr. AnKmVm§Mo à_mU \$ma H$_r amhVo. CËnmXZ IMm©V ~arM ~MV hmoVo d Ë`m_wio CËnmXZ qH$_V H$_rhmoVo. CËnmXZmMm XOm© Mm§Jbm d qH$_V H$_r `m_wio {dH«$s_Üò d Zâ`m_Üò dmT> hmoVo. Z\$m dmT>rMmH$m_Jmam§Zm bm^ {_iVmo. H$m_Jmam§Mr H$m ©j_Vm dmT>Vo. Ë`m§Zm Amnbm {dH$mg H$ê$Z KoVmo oVmo. Am¡Úmo{JH$g§~§Y Mm§Jbo amhÿZ Am¡Úmo{JH$ em§VVm bm^Vo.

Oa H$_©Mmè`m§Mo _ZmoY¡ © {ZH¥$ï> XOm©Mo Agob Va Vo g§KQ>Zobm d H$_©Mmè`m§Zm KmVH$ R>aVo. H$_©Mmè`m§Mr^m§S>Imoa d¥Îmr, H$m_mH$S>o bj ZgUo, AmXoem§Mo nmbZ Z H$aUo, {Z`_m§Mo C„§KZ H$aUo, {XdmñdßZ nmhUo,Amig, J¡ahOoarMo n«_mU OmñV, gma»`m VH«$mar H$aUo, gmd©O{ZH$ {R>H$mUr Amnë`m CÚmoJ KQ>H$m~Ôb,ì`dñWmnH$m~Ôb AneãX dmnaUo, ~o{eñVnUm, Z¡amí` Agë`m Anàd¥Îmtdê$Z H$m_Jmam§Mo _ZmoY¡ © {ZH¥$ï>Agë`mMo ñnï> hmoVo. {ZH¥$ï> _ZmoY¡ m©_wio Am¡Úmo{JH$ g§~§Y {~KS>VmV, Am¡Úmo{JH$ Aem§VVm {Z_m©U hmoVo dg§KQ>ZoVrb EHy$U dmVmdaUM Xy{fV ~ZVo. {ZH¥$ï> _ZmoY¡ m©_wio H$_©Mmè`m§_Ü o _mZ{gH$ VmU, Z¡amí`, g_mYmZ{Z_m©U hmoVo d Ë`m§Mr gd© eŠVr, gm_Ï © ho {dYm`H$ H$m`m©EodOr {dKmVH$ H$m`m©H$S>o bmdbo OmVo. CËnmXZmMmXOm© KgaVmo, CËnmXZmV KQ> hmoVo, CËnmXZ IMm©V dmT> hmoVo, Z\$m H$_r hmoVmo d CÚmoJ KQ>H$mV EH§$XarV{ZameOZH$ n[apñWVr {Z_m©U hmoVo. H$_©Mmè`m§À`m Ñï>rZo {dMma H$aVm {ZH¥$ï> _ZmoY¡ © åhUOo _mZ{gH$ VmU,Ag_mYmZ, A{dídmg, AH$m ©j_Vm, {_iH$VrV KQ>, H$m¡Qw>§{~H$ AñdmñW, ì`gZmYrZVm, _mZ{gH$ AñdmñÏ`mMmemar[aH$ ñdmñÏ`mda n[aUm_.

darb gd© Xwîn[aUm_ Q>miÊ`mgmR>r CƒñVar` ì`dñWmnZmZo H$_©Mmè`m§Mo _ZmoY¡ © C§MmdÊ`mMo gVVà`ËZ Ho$bo nm{hOoV.

ªªª

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KQ>H$ H«$. 8

_mZd g§gmYZ ì`dñWmnZmVrb A{bH$S>Mo àdmh

(Recent Trends in HRM)

CÔoe :

1. _mZd g§gmYZ ì`dñWmnZmVrb A{bH$S>Mo àdmh OmUyZ KoUo.

2. _mZd g§gmYZ ~«°S> hr g§H$ënZm g_OmdyZ KoUo.

3. ~møm ñÌmoV (AmD$Q> gmo{gªJ) _mZdg§gmYZ H$m`mªMm Aä`mg H$aUo.

4. H$m © Am{U OrdZ `m§À`m_Yrb VmaVå`mMm Aä`mg H$aUo.

5. ^md{ZH$ ~wÕr_Îmm g_OmdyZ KoUo.

6. ~m¡{ÕH$ ì`dñWmnZ OmUyZ KoUo.

àñVmdZm :

AmYw{ZH$ H$mim_Ü o _mZd g§gmYZ ì`dñWmnZmbm AÞÝ` gmYmaU _hÎd àmá Pmbobo Amho.CËnmXZmMr gd© gmYZo H$m ©aV H$aÊ`mgmR>r Am{U CÚmoJ-ì`dgm`mbm {Xem XoÊ`mgmR>r H$_©Mmar g§gmYZì`dñWmnZ AV§Ë` _hÎdmMo Amho. CËnmXZ gmYZm§Zm JVr XoÊ`mgmR>r, H$ƒm _mbmMo nŠŠ`m _mbmVénm§VaU H$aÊ`mgmR>r, _yë` {Z{_©Vr H$aÊ`mgmR>r, ~wÕrMm dmna H$ê$Z hmVmÛmao H$m_ H$adyZ KoÊ`mgmR>r,_mZd g§gmYZ ì`dñWmnZ _hÎdmMo Amho. AmYw{ZH$ H$mim_Ü o H$ƒm_mb, ^m§S>db, §Ìgm_wJ«r, BË`mXrg§gmYZmnojm _mZd g§gmYZ AË §V _hÎdmMo _mZbo OmVo. CÚmoJ joÌm_Ü o {Z{_©Vr H$aÊ`mgmR>r _mZdg§gmYZ _hÎdmMo R>aVo. _mZd hm ~wÕrOrdr àmUr Agë`m_wio Vmo ñdV:Mr godm XoV AgVmZm Ë`mÀ`m XmoZhmVm~amo~a Vmo Ë`mMr ~wÕr Am{U {dMmahr KodyZ oV AgVmo. Aem n[apñWVr_Ü o _mZd g§gmYZmMoì`dñWmnZ AË §V _hÎdmMo AgVo. Am¡Úmo{JH$ H«$m§VrZ§Va Am{U àm_w»`mZo OmJ{VH$sH$aU, IwboH$aU Am{UCXm[aH$aU `mZ§Va _mZd g§gmYZ ì`dñWmnZmbm \$maM _hÎd àmá Pmbobo {XgyZ oVo. gd©M CËnmXZgmYZo H$m ©j_nUo H$m ©aV R>odÊ`mgmR>r _mZd g§gmYZ _hÎdmMo Amho. _mZd g§gmYZ BVa g§gmYZmnojmdoJio Amho. `m g§gmYZmMo g_mYmZ, ghH$m ©, H$m ©Hw$ebVm, {Zð>m, H$m_ H$aÊ`mMr AmdS>, ghH$m`m©Mrd¥Îmr BË`mXrMm {dMma H$éZM _mZd g§gmYZ ì`dñWmnZ nma nmS>bo OmVo. H$m_Jma g§KQ>Zm, gm_w{hH$gm¡XmeŠVr, g§n-~§X BË`mXr _mZd g§gmYZ {df`H$ g§H$ënZm PnmQ>çmZo ~Xby bmJë`m AmhoV. 1991

115

Z§Va _mZd g§gmYZmMm ì`dñWmnZmVrb gh^mJ dmT>bobm Amho. g§nyU© OJ hr _mZd g§gmYZmMr ~mOmanoR>~Zë`m_wio Am§Vaamï´>r` ~mOmanoR>oVyZ _mZd g§gmYZmbm _mJUr Ambobr Amho. _mZd g§gmYZ H$m`Úm_Ü o~Xb hmoV Amho. nonabog H$m_, ßbog bog H$m_, {dZm {Z §ÌU H$m_, àË`j {Z §ÌUm{edm` H$m_ BË`mXrZd ZdrZ H$ënZm _mZd g§gmYZ ì`dñWmnZm_Ü o Amboë`m AmhoV.

_mZd g§gmYZ ì`dñWmnZm_Üò ñdmV§Í`nyd© H$mimVrb H$ënZm, ñdmV§Í`moÎma H$mimVrb H$ënZmAm{U 1991 À`m J°Q> H$amamZ§VaÀ`m g§H$ënZm `m_Ü o àM§S> \$aH$ Pmbobm Amho. AmYw{ZH$ H$mim_Ü o"hoS> h§qQ>J' hr g§H$ënZm _moR>çm à_mUmV CX`mg Ambobr Amho. hoS> h§qQ>J_Ü o ZmoH$ar XoUmam "Mm§JbrS>moH$s' emoYV AgVmo. åhUOoM Mm§Jbo H$_©Mmar emoYV AgVmV. H$maU BVa g§gmYZm§Zm {Xem XoÊ`mMoH$m_ _mZd g§gmYZ H$aV Agë`m_wio Mm§Jbr S>moH$s (hþema H$_©Mmar) Zo_Uo AË §V Amdí`H$ AgVoAm{U AmYw{ZH$ H$m ©H$mim_Ü o ho AË §V _hÎdmMo Amho. AmYw{ZH$ H$mim_Ü o ZmoH$ar XoUmè`m§Mm ~°«S>åhUOoM Zmd bm¡{H$H$ _hÎdmMm AgVmo. _mZd g§gmYZ ì`dñWmnZmgmR>r "Eåbm° a ~«°S>' H$gm Amho ho_hÎdmMo Amho. ZmoH$ar nwa{dUmè`mMr Z¡{VH$Vm, Üò`-YmoaUo, Ë`m§Mr ~mOmanoR>oVrb nV, H$m_mÀ`m{R>H$mUrb godm-gw{dYm, gw`mo½` H$_©Mmè`m§Mr {ZdS> H$aÊ`mMr _mZ{gH$Vm BË`mXr KQ>H$m§Mm {dMmaAmYw{ZH$ _mZd g§gmYZ ì`dñWmnZm_Ü o Ho$bm OmVmo. `mo½` {ZdS> Am{U `mo½` âVr hr A{bH$S>À`m_mZd g§gmYZ ì`dñWmnZ àdmhm_Ü o AË §V Amdí`H$ Amho.

AmYw{ZH$ H$mim_Ü o _mZd g§gmYZmMr {Z wŠVr h§Jm_r qH$dm VmËnwaË`m ñdê$nmMr Ho$br OmVo. `m_mZd g§gmYZmMr Zo_UyH$ "AmD$Q> gmo{gªJ' nÕVrZo Ho$br OmVo. _mZd g§gmYZ nwa{dUmè`m _Ü`ñWmH$Sy>ZqH$dm R>oHo$XmamH$Sy>Z _mZd g§gmYZ KoVbo OmVo Am{U Aemdoir g§~§{YV H$m_ nyU© PmboZ§Va g§~§{YV _mZdg§gmYZmMr H$moUVrhr O~m~Xmar gXa ì`mdgm{`H$mda ahmV Zmhr. _mZd g§gmYZ AmD$Q>gmog© H$aÊ`mnmR>r_mJrb_hÎdmMo H$maU Amho H$s, _mZd g§gmYZmMm H$m`_ñdê$nr ~moOm/ O~m~Xmar g§ñWoda oVm H$m_m Z o.WmoS>Š`mV H$m ©j_Voda AmYm[aV H$m_mnwaVo _mZd g§gmYZ ì`dñWmnZ AmYw{ZH$ H$mim_Ü o Ho$bo OmVo. hmA{bH$S>À`m H$mimVrc ~Xccocm àdmh Amho.

AmYw{ZH$ H$mim_Ü o "H$m_' Am{U "_mZd g§gmYZmMo OrdZ' `m§À`m_Ü o VmaVå` àñWm{nV Ho$boOmVo. _mZd g§gmYZmMr H$m`©j_Vm dmT>{dÊ`mgmR>r H$m`© Am{U OrdZ `m§À`m_Üò g_Vmob R>odUoAmdí`H$ AgVo Am{U Vo AmYw{ZH$ _mZd g§gmYZ ì`dñWmnZm_Ü o H$gmo{gZo nma nmS>bo OmVo. _mZdg§gmYZoÀ`m H$m`m©~amo~aM Ë`m§Mo H$m_mMo Vmg, H$ë`mU, godmgw{dYm, gdbVr, gwI-gmoB© BË`mXtMmg_mdoe hmoVmo. ^maV gaH$maÀ`m 1969 À`m H$m_Jma H$ë`mU g{_VrÀ`m _Vo, {dlm§VrJ¥ho, CnhmaJ¥ho,_Zmoa§OZmÀ`m gmoB©, d¡ÚH$s` gw{dYm, ñdÀN>VmJ¥h gw{dYm, dmhVwH$sÀ`m gmo`r, gm_m{OH$ gwa{jVVmBË`mXtMm g_mdoe Ho$bobm Amho. 1991 Z§Va CÚmoOH$m§Zr _mZd g§gmYZmMo "AmXe© H$m`© OrdZ'~Z{dÊ`mMm à`ËZ Mmby Ho$bobo AmhoV. _mZd g§gmYZ {XK© _wXVrgmR>r Ë`mM H§$nZr_Ü o /g§ñWo_Ü o{Q>H$Ê`mgmR>r `m g§gmYZmMm H$miOrnyd©H$ {dMma Ho$bm OmVmo. _mZd g§gmYZmMo OrdZ_mZ C§MmdÊ`mMmà`ËZ gVV Ho$bm OmVmo. AmYw{ZH$ H$mim_Ü o _Zwî` g§gmYZ hr ì`dñWmnZmMr "_mb_Îmm' Agë`m_wio_mZd g§gmYZmMo "H$m_' Am{U "OrdZ' `m§À`m_Ü o n[aUm_H$maH$ g_Ýd` gmYbm OmVmo.

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AmYw{ZH$ H$mim_Ü o ^md{ZH$ ~wÕçm§H$ (Emotional Intelligence) Am{U ~m¡{ÕH$ ì`dñWmnZ (Talant

Management) `m§Mm {dMma Ho$bm OmVmo. _mZd g§gmYZ ì`dñWmnZm_Ü o àË oH$ H$_©Mmè`mMm "~wÕçm§H$'Am{U "hþemar' Aä`mgZo Amdí`H$ AgVo. CÚmoJmMr àJVr hr _mZd g§gmYZmÀ`m ~wÕçm§H$mda Am{Uhþemarda Adb§~yZ AgVo ho g§emoYZmA§Vr {gÕ Pmbobo Amho. _mZd g§gmYZ \$ŠV XmoZ hmV d XmoZ nm`KodyZ H§$nZr_Ü o H$m_mbm oV Zmhr Va `mMo gmo~V "~wÕr' Am{U "hþemar' KodyZ oVmo Am{U `m XmoÝhrgmYZm§Mm {dMma d dmna hmoUo AË §V JaOoMo AgVo Am{U Vo AbrH$S>À`m _mZd g§gmYZ ì`dñWmnZm_Ü onma nmS>bo OmV Agë`mMo {XgyZ oVo.

1. Eånbm° g© ~«±S> (Employer's Brand) : AmYw{ZH$ H$mim_Üò "~«±S>' hr EH$ _hÎdmMrg§H$ënZm CX`mg Ambobr Amho. _mZd g§gmYZ ì`dñWmnZm_Ü o Mm§Jbo H$_©Mmar {_i{dÊ`mgmR>r Am{UVo XrK© _wXVrgmR>r {Q>H${dÊ`mgmR>r "Eånbm° a ~«±S>' {Z_m©U H$aUo AË §V Amdí`H$ Amho. ~«±S> ~m§YUrgmR>rg§ñWoMr _mZ{gH$Vm _hÎdmMr AgVo, Zmdbm¡{H$H$ _hÎdmMm AgVmo. AmYw{ZH$ H$mim_Ü o "~«±S> {~ëS>tJ'_hÎdmMo Pmbobo Amho. _Zwî` g§gmYZmMo _ZmoY¡ © C§Mm{dÊ`mgmR>r g§ñWoMr B_oO/à{VîQ>m Mm§Jbr H$aUoAmdí`H$ AgVo. Am¡Úmo{JH$ g§~§Y Mm§Jbo ahmÊ`mgmR>r, ZmoH$arVrb AXbm-~XbrMo à_mU H$_rH$aÊ`mgmR>r, H$m_Jma Am{U _mbH$ `m§À`mVrb g§~§Y gwYmaÊ`mgmR>r Eåßbm° a ~«±S> _hÎdmMm Amho.Eåßbm°à ~°«§S> åhUOo g§ñWoMm/H§$nZrMo Zmdbm¡{H$H$ hmo`. gÜ`mÀ`m OmJVr{H$H$aU, IwboH$aU Am{UCXm[aH$aUmè`m H$m ©H$mim_Ü o amï´>r` Am{U Am§Vaamï´>r` nmVirda {Q>H$Ê`mgmR>r, ñnY}bm Vm|S> XoÊ`mgmR>rAm{U Zâ`m_Ü o ì`dgm` H$aÊ`mgmR>r Eåßbm° a ~«±S> _hÎdmMm Amho. _mZd g§gmYZ ì`dñWmnZmVrbAbrH$S>À`m àdmhm_Ü o XoemÀ`m {d{dY {d^mJmVrb Am{U OJmVrb {d{dY XoemVrb H$_©Mmar EImÚmH§$nZr_Ü o H$m © H$arV AgVmV. `m§À`m_Ü o Mm§Jbo H«$m°g H$ëMa (Cross Culture) g§~§Y àñWm{nVH$aÊ`mgmR>r "Eåßbm° a ~«±S>' {Z_m©U Ho$bm OmVmo.

Eånbm° g© ~«±S>Mo \$m`Xo :

1. _mZd g§gmYZmMo _ZmoY¡ © C§MmdÊ`mg _XV hmoVo.

2. Am¡Úmo{JH$ g§~§Y Mm§Jbo amhÿZ Am¡Úmo{JH$ H$bh H$_r hmoÊ`mg _XV hmoVo.

3. _mZdr g§gmYZmVrb nañna g§~§Y gwYmaÊ`mg _XV hmoVo.

4. Eåßbm° abm AmË_à{Vð>m d AmË_gÝ_mZ àmá hmoVo.

5. Eåßbm° a ~±S>_wio _mZd g§gmYZ emoYUo gwb^ OmVo.

6. Eåßbm° a ~«±S>_wio Mm§Jbo H$_©Mmar {_iV Agë`m_wio ì`dgm`mMr EHy$U CËnmXH$Vm dmT>rgbmJVo.

7. g§KQ>ZoMo {Z`_, AQ>r, AmXoe d H$m ©àUmbr gd© _mZd g§gmYZmH$Sy>Z ñdÀN>oZo nmibo OmVmV.

8. Eånbmà ~«±S>_wio _Zwî` g§gmYZm_Ü o g§KQ>Zo~Ôb A{^_mZ {Z_m©U hmoVmo.

9. Eånbmà ~«±S>_wio CËnmXH$Vm dmT>rg _XV hmoVo.

10. _Zwî` g§gmYZmÀ`m J¡ahOoarMo à_mU H$_r hmoVo.

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11. Am¡Úmo{JH$ joÌm_Ü o em§VVm {Z_m©U hmoVo.

12. _mZd g§gmYZm_m\©$V oUmè`m VH«$matMo à_mU H$_r hmodyZ dmB©Q> gdB© H$_r hmoVmV.

13. _mZd g§gmYZmVrb CXmgrZVm, WH$dm, {ZéËgmh, Aem§VVm, hodoXmdo, VUmd BË`mXr H$_rhmoÊ`mg _XV hmoVo.

14. _mZd g§gmYZobm H$m_ d nXmMr emídVr {Z_m©U hmoVo.

15. Eånbmà ~«±S>_wio _Zwî` g§gmYZm_Üò H$m`©{Zð>m, g§KQ>Z {Zð>m, AmË_{dídmg, _mZ{gH$g_mYmZ H$m¡Qw>§{~H$ ñdmñÏ`, ì`{ŠV_Îd {dH$mg, Cƒ OrdZ_mZ B. {Z_m©U hmoVo.

2. _mZd g§gmYZmMr AmD$Q>gmo{gªJ A°pŠQ>pìhQ>rO (Outsourcing HR Activities) :

_mZd g§gmYZ ho EH$ _hÎdmMo g§gmYZ Agë`m_wio `m gmYZm§Mm n`m©á dmna Amdí`H$ AgVmo.A{V[aŠV qH$dm Ý yZV_ _mZd g§gmYZmMr CnbãYVm ì`dgm`mbm _maH$ R>aVo. _mZdg§gmYZmMo l_AË`§V Zmed§V Agë`m_wio, l_ hñVm§VaU H$aVm òV Zgë`m_wio Am{U l_ gmR>dyZ R>odVm òVZgë`m_wio _mZd g§gmYZmMm `mo½` dmna H$aUo Amdí`H$ AgVo. _mZd g§gmYZmVrb AS>MUr XyaH$aÊ`mgmR>r _mZd g§gmYZmMo _moR>çm à_mUmV AmD$Q>gmo{gªJ Ho$bo OmVo.

_mZd g§gmYZ AmD$Q>gmo{gªJ åhUOo JaOoZwgma h§Jm_r ñdénmMo, VmËnwaË`m ñdê$nmMo Am{U H$amanÕVrZo R>am{dH$ H$m © nyU© H$aÊ`mgmR>r {Z wŠV Ho$bobo _mZd g§gmYZ hmo . `m AmD$Q>gmo{gªJ Ho$boë`m_mZd g§gmYZmMm A{V[aŠV ~moOm qH$dm O~m~Xmar g§~§{YV ì`dgm` g§KQ>Zoda nS>V Zmhr. Aem _mZdg§gmYZoMo ñdê$n H$ama nÕVrMo Agë`m_wio H$amamZwgma Am{U H$m_mÀ`m CnbãYVoZwgma Aem _Zwî`g§gmYZmMr Zo_UyH$ Ho$br OmVo. _mZd g§gmYZ AmD$Q>gmo{gªJ_Ü o {deof àH$maÀ`m H$_©Mmè`m§Mr Zo_UyH$Ho$bobr AgVo Am{U Vo gXa H$m_ nyU© PmboZ§Va AmD$Q> gmo{gªJMm H$ama aÔ hmoVmo. {XK©H$mbrZ _mZdg§gmYZmMo ~S>©Z / ~moOm ¿`md`mMm Zgë`mg qH$dm {d{eï> ñdê$nmMo H$m © H$adyZ KoÊ`mgmR>r _mZdg§gmYZ AmD$Q>gmog© Ho$bo OmVo. AmD$Q>gmo{gªJ_Ü o EImXo {d{eï> H$m_ gmondyZ Vo nyU© H$aÊ`mMr O~m~Xmargmon{dbr OmVo Vo H$m © nyU© hmoVmjUr` AmD$Q>gmo{gªJ H$ama g§nwï>mV oVmo. H$_©Mmar ì`dñWmnZmÀ`mAmYw{ZH$ H$m ©àdmhm_Ü o _moR>çm à_mUmV gÜ`m AmD$Q> gmo{gªJ Ho$bo OmVo. _mZd g§gmYZ AmD$Q> gmo{gªJH$_r à{VÀ`m Am{U l_mÀ`m H$m_mgmR>r gm_mÝ`nUo dmnabo OmVo. EImXo {Z`{_V (éQ>rZ) ñdénmÀ`mH$m_mgmR>r _moR>çm à_mUmV AmD$Q> gmo{gªJ Ho$bo OmVo. Á`m {R>H$mUr H$m_mMr CËnmXH$Vm _moOVm oVo qH$dmEImÚmZo Ho$bobo H$m_ à_m{UV (Quantify) H$aVm oVo VoWo AmD$Q> gmo{gªJ Ho$bo OmVo. AmD$Q>gmo{gªJh§Jm_r ñdénmÀ`m A{YH$ emar[aH$ l_mÀ`m H$m`m©gmR>r dmnabo OmVo. H$mhr doiog A{V{deof (Specialized)

Aem ñdénmÀ`m H$m`m©gmR>r AmD$Q> gmo{gªJ dmnabo OmVo.

_mZd g§gmYZ AmD$Q>gmo{gªJ H$m ©o (Activities) :

1. _mZd g§gmYZ nwa{dUmè`m _wH$mX_mMr {ZdS> H$aUo.

2. AmD$Q>gmo{gªJ _Yrb AQ>r, {Z`_, eVu BË`mXrMm Chmnmoh H$aUo.

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3. _wH$mX_m_m\©$V qH$dm ñdV§Ì H$ama H$éZ VéU H$_©Mmè`m§Zm AmD$Q> gmo{gªJgmR>r {Z wŠVr H$aUo.

4. MT>-CVma, _moOVmO, R>am{dH$ ñdénmMo Xwgè`m {d^mJmda / H$_©Mmè`mda H$_r Adb§~yZAgUmao ì`dgm` gwê$ H$aÊ`mg _mÝ`Vm Agmdr.,> Am`. Q>r. BË`mXr joÌmVrb OmUH$ma dAZw dr bmoH$m§Mm {dMma AmD$Q> gmo{gªJgmR>r H$éZ KoUo.

5. AmD$Q> gmo{gªJ Zwgma H$m_Mm _mo~Xbm XoUo.

6. g§ñWm ~mø _mZd g§gmYZmH$S>o H$m_ gmondyZ Ë`m§Mr nyV©Vm H$éZ KoUo.

7. g§ñWo_Ü o AgUmè`m A{V[aŠV _mZd g§gmYZmMm nwaonya dmna H$aUo.

8. ñdV:À`m g§ñWoVrb _mZdr l_ XoUo qH$dm KoUo.

9. _mZd g§gmYZoÀ`m _mJUr nwadR>çm_Ü o g_Ýd` gmYZo.

10. {deof n«H$maMr _mZd g§gmYZ H$m¡eë o R>am{dH$ H$mbmdYrgmR>r Am{U {d{eï> CËnmXZmgmR>rVmËnwaË`m ñdénm_Ü o IaoXr H$aUo.

3. "H$m ©' Am{U "OrdZ' g_Ýd` :

_mZd g§gmYZ nma nmS>V Agbobo H$m_ Am{U Ë`m§Mr OrdZ `m§À`m_Ü o VmaVå` (Balance) AgUoAmdí`H$ Amho. CÎm_ àH$maÀ`m H$m_mgmR>r H$_©Mmè`m§_Ü`o OrdZ_mZ Mm§Jbo Agmdo bmJVo. _mZdg§gmYZoÀ`m OrdZ_mZdaM H$_©Mmè`m§Mo H$m ©OrdZ Adb§~yZ AgVo. _mZd g§gmYZmÀ`m "H$m ©OrdZmbm',"AmXe© H$m ©OrdZ' Ago XoIrb åhQ>bo OmVo. AmXe© H$m ©OrdZ åhUOo Á`m {R>H$mUr H$m_ H$aVmo Ë`m{R>H$mUr g_mYmZmZ§, AmZ§XmZ§ Am{U {dMmamZ§ H$m © H$aUo hmo . AmXe© H$m © OrdZm_Ü o amÌ{Xdg bhmZ-_moR>o n[al_ H$aV ahmUo AnojrV AgVo. `m_Ü o _ZmZo Am{U e[aamZo ñdV:Mo H$_© (H$m ©) H$aUo A{^àoVAgVo. AmXe© H$m © OrdZmgmR>r `mo½` ì`ŠVr `mo½` {R>H$mUr Zo_Uo Amdí`H$ AgVo. `m_Ü o àoaUm, g_wh~m§YUr, Mm§Jë`m gd`r Am{U nañna ì`{ŠVg§~§Y `m§Mm g_mdoe hmoVmo. H$_©Mmè`m§Zm Ë`m§À`m ñdV:bmAm{U Hw$Qw>§~mbm XoÊ`mgmR>r doi Zgob Va Ë`m H$_©Mmè`m§Mo "H$m_' Am{U "OrdZ' `m_Ü o g_Vmoc ZmhrAgo åhUmdo bmJob. H$_©Mmè`m§À`m AmXe© H$m © OrdZmgmR>r n[aUm_H$maH$ doioMo ì`dñWmnZ H$aUoAmdí`H$ Amho. H$_©Mmè`m§Mo H$m_ Am{U OrdZ `m§À`mVrb g_Ýd`mgmR>r Imbrb VÎdmMm Adb§~ H$aUoAmdí`H$ Amho.

1. H$m_H$mOmÀ`m _hÎdmMm H«$_ bmdUo Amdí`H$. H$m_mÀ`m _hÎdmZwgma H$m © Ho$ë`m_wio H$m_ Am{UOrdZ g_Vmoc amIÊ`mg _XV hmoVo.

2. H$moUVo H$m_ H$amdo Am{U H$moUVo H$m_ H$ê$ Z o `mMr {bñQ> V`ma H$amdr d AZmdí`H$ H$m_o H$ê$Z`oV.

3. H$m_ nyU© H$aÊ`mgmR>r {d{eð> Ü o qH$dm Jmob {ZpíMV H$aUo Amdí`H$ AgVo Am{U Ë`mZwgma H$m ©Ho$ë`mg H$_©Mmè`m§Mo OrdZ g_Vmoc hmoVo.

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4. ì`dgm`mVrb H$m_ Am{U H$_©Mmè`mMo OrdZ `m_Ü o g_Ýd` gmYÊ`mgmR>r ñdV:Mo XOm© {ZYm©aUmMoKQ>H$ {ZpíMV H$aUo Amdí`H$ Amho.

5. H$_©Mmè`m§Zr gm_m{OH$, gm§ñH¥${VH$ VÎdo OmonmgyZ ñdV:Mr H$m © g§ñH¥$Vr d _yë o {Z_m©U H$aUoAmdí`H$ Amho.

6. H$m ©j_ Am{U g_Vmoc H$m_H$mOmgmR>r A{YH$mam§Mo hñVm§VaU H$aUo Amdí`H$ Amho.

7. gd©M H$m_o Am{U H$m ©H«$_mg ñdV: hOa Z ahmVm BVam§À`mH$S>o H$m_o gmon{dUo Amdí`H$ AgVo.

8. H$m ©j_ doioÀ`m ì`dñWmnZmgmR>r "Zmhr' åhUm`bm nm{hOoV H$s OoUoH$ê$Z H$m © Am{U OrdZ`m§_Ü o g_Vmoc {Z_m©U hmoB©b.

9. H$m`m©b`rZ d H$maImÝ`mVrb H$m_ Kar AmUy Z o VgoM H$m`m©b`rZ H$m_H$mOmMr Kam_Ü o gVVMMm© H$ê$ Zò.

10. H$m`m©b`rZ H$m_H$mO Am{U d¡ {ŠVH$ OrdZ `m§À`m_Ü o g_Vmoc Zgob Va H$m¡Q>w>§{~H$ H$bh {Z_m©UhmoVmV. VgoM H$m¡Qw>§{~H$ H$bhmMm dmB©Q> n[aUm_ H$m © OrdZmda hmoVmo åhUyZ H$m`m©b`rZ H$m_H$mOAm{U d¡ {ŠVH$ OrdZ `m_Ü o g_Vmoc AgUo Amdí`H$ Amho.

2. H$m ©-OrdZ g_Ýd`mgmR>rMo KQ>H$ :

1. H$_©Mmè`m§Vrb ñnYm© gH$mamË_H$ Agmdr.

2. gwa{jV Am{U AmëhmXXm`r H$m © pñWVr Agmdr.

3. CnbãY _mZd g§gmYZ dmnaÊ`mgmR>r g§Yr Amdí`H$ AgVo.

4. gm_m{OH$ EH$monm Am{U H$_©Mmè`m§Mm amhUr_mZmMm Mm§Jbm XOm© Amdí`H$ Amho.

5. gH$mamË_H$ àdÎmr Am{U {dMma Amdí`H$ Amho.

6. H$_©Mmè`mdarb VmU-VUmd H$_r AgUo Amdí`H$ Amho.

7. C{Ôï>m§Zwgma ì`dñWmnZ d H$m © H$mim_Ü o VabVm H$m ©-OrdZmÀ`m g_Ýd`mgmR>r _hÎdmMrAmho.

8. _`m©{XV gmYZm§Mm A_`m©{XV ñdénmMo dmna H$aUo eŠ` hmoVo.

9. H$R>moa n[al_ Am{U gmVË` Amdí`H$ AgVo.

10. Am{W©H$, _mZ{gH$ Am{U emar[aH$ gj_Vm H$m ©-OrdZmda n[aUm_ H$aVo.

H$m_ Am{U OrdZ `m§À`m_Üò g_Ýd` gmYÊ`mgmR>r n[aUm_H$maH$ doioMo ì`dñWmnZ H$aUoAmdí`H$ Amho. _mZgemóm_Üò nr. EM. S>r. Agboë`m nw§S>oa - `m°H©$ `m§Zr åhQ>bo Amho H$sVw_À`mgmo~V H$m_mMm Iwn _moR>m gmR>m ~amo~a KodyZ Joë`m_wio Vw_Mo H$[aAa hmoV Zmhr. à`ËZnyd©H$ H$m ©

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H$ê$Z H$_rV H$_r doio_Ü o H$m_ nyU© H$aUo Amdí`H$ AgVo. d¡ ŠVrH$ \$moZ, gmoeb _o{S>`m, AZmdí`H$Jßnm BË`mXr Jmoï>r Amnë`mbm AH$m ©j_ ~ZdVmV. doioMo ^mZ R>odyZ H$m © Ho$ë`mg "H$m_' Am{U "OrdZ'`m§À`m_Ü o g_Vmoc H$aVm oVo. gj_ H$m_H$mOmgmR>r gVV AZmdí`H$ ì`ñV qH$dm ì`J« ahmUo `mo½`ZgVo. AmXe© H$m © OrdZmgmR>r A{YH$ ^mamMo H$m © doimnÌH$ V`ma H$aUo `mo½` ZgVo. Cg§VrgmR>rnwagVrMm doi ~mOybm H$mTy>Z R>odUo, g_Vmoc H$m_ Am{U OrdZmgmR>r Amdí`H$ Amho. H$_rV H$_rdoio_Ü o A{YH$m{YH$ H$m_ H$aÊ`mmgR>r Am{U AmëhmXXm`H$ H$m © dmVmdaUmgmR>r H$m_ Am{U OrdZ`m§À`m_Ü o VmaVå` gmYZo _hÎdmMo Amho.

"H$m ©-{OdZ g_Ýd`' `mmM n{hë`m§Xm dmna 1970 _Ü o B§½b§S>_Ü o H$aÊ`mV Ambm. Ë`mZ§Va1986 _Üò A_o[aHo$_Üò d¡`{ŠVH$ H$m_ Am{U d¡`{ŠV Am`wî` `m§À`m_Üò g_Ýd` hr g§H$ënZm_m§S>Ê`mV Ambr hmoVr. g§emoYZm_Ü o Ago {XgyZ Ambo Amho H$s H$_©Mmè`m§Mm H$m_mVrb y{_H$m hrË`mÀ`m d¡ {ŠVH$ OrdZmdaVr n[aUm_ H$aV AgVo. Ë`m_wio H$m`m©b`rZ H$m_ Am{U OrdZ `m§À`m_Ü og_Ýd` qH$dm g_Vmoc AgUo Amdí`H$ Amho. g_Vmoc H$m © OrdZm_wio na§namJV H$m_mMo {Xdg Am{UH$m_mMo {R>H$mU `m§À`m nbrH$S>o OmdyZ H$m`© H$aVm òVo. gÜ`mÀ`m OmJ{VH$sH$aUm_Üò H$_©Mmè`m§MoH$m_mMo Vmg dmT>bobo AmhoV Am{U `mMm dmB©Q> n[aUm_ H$_©Mmè`m§À`m AmXe© OrdZ nÕVrda PmbobmAmho. H$_©Mmar H$m`© Am{U OrdZ Mm§Jbo R>odÊ`mgmR>r ZmoH$ar XoUmè`mMr O~m~Xmar A{YH$ Amho.H$_©Mmè`m§Zm Mm§Jë`m godm-gw{dYm, g§Yr, ZoV¥Ëd BË`mXr nwa{dë`mg H$_©Mmè`m§Mo H$m © Am{U OrdZ`m§À`m_Ü o Mm§Jë`m àH$mao g_Vmoc amIVm oVmo. g_Vmoc H$m © OrdZ åhUOo è gmÜ` H$aUo Am{UAmZ§X {_i{dUo hmo . `m_Ü o H$m_, Hw$Qw>§~, {_Ì Am{U ñdV: `m§À`m_Ü o XaamoO H$mhrVar bm^ d AmZ§X{_i{dUo hmo . `mMm n[aUm_ H$_©Mmè`m§À`m H$m ©j_Voda hmoV AgVmo.

H$m © Am{U OrdZ `m§Vrb VmaVå`mgmR>r VÎdo :

1. H$m © Am{U OrdZ `m§À`mVrb g_Ýd`mgmR>r VUmdmMo ì`dñWmnZ Ho$bo OmVo.

2. `mgmR>r CËH¥$ï> H$_©Mmar Am{U qbJ oX, _V oX {dMmamV KoVbo OmdoV.

3. H$m © Am{U OrdZ VmaVå`mgmR>r VéU dJm©Mm _Vàdmh {dMmamV ¿`mdm.

4. H$m_mVyZ AmoiI {Z_m©U Pmbr Amho H$m? ho VÎd nm{hbo OmVo.

5. H$m © - OrdZ VmaVå`mgmR>r _mZd g§gmYZmMo Ü o {ZpíMV Agmdo bmJVo.

6. `m VmaVå`mgmR>r ñdV:Mo JwU_mU / à_mU {ZpíMV H$amdo bmJVo.

7. A{YH$mamMo {d^mOZ H$éZ AeŠ` H$m`m©~m~V Zmhr åhUm`bm {eH$md`mg hdo.

8. H$m © - OrdZ g_VmocmgmR>r _hÎdmZwgma H$m © H$aUo Amdí`H$ Amho.

4. ^md{ZH$ ~wÕr_Îmm (Emotional Intelligence) :

^mdZrH$ ~wÕr_Îmm åhUOo ñdV:À`m, BVam§À`m Am{U g_whm§À`m ^mdZm emoYUo, AmoiIUo Am{U{Z §ÌU {_i{dUo hmo . ^mdZrH$ ~wÕçm§H$m_Ü o H$m ©j_Vm _moO_mn MmMUr KoVbr OmVo Am{U _O~yVnañna g§~§Ymda ^mdZrH$ ~wÕr_Îmm Adb§~yZ AgVo. Mmb©g S>m{d©Z `m§À`m {gÕVmÀ`m _Vo ApñVËdmgmR>r

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Am{U pñdH¥$VrgmR>r ^mdZrH$ A{^ì`ŠVr Ho$br OmVo. g_OÊ`mMo H$m¡eë o AmË_gmW H$aÊ`mgmR>r Am{UBVa bmoH$m§Mo ì`dñWmnZ H$aÊ`mgmR>r ^mdZrH$ ~wÕr_Îmm _hÎdmMr Amho. ~wÕr_Îmo_Ü o ~hþ{dYVm AgVo.BÀN>m, hoVy, àoaUm BË`mXrdaVr ~wÕr_Îmm Adb§~yZ AgVo. _mZd qH$dm H$_©Mmar {H$Vr Mm¡H$g Amho.Ë`mÀ`mdaVr Ë`mMm {dH$mg Adb§~yZ AgVmo. ^mdZrH$ ~wÕr_ÎmogmR>r ñdV:bm AmoiIUo Amdí`H$ AgVo.`mM ~amo~a Xwgè`m§À`m ^mdZm AmoiIUo, ^rVr Am{U n«oaUm AmoiIUo Amdí`H$ AgVo.

d¡ {ŠVH$ {dH$mgmgmR>r ^mdZm {dH$mgmMr Hw$dV AgUo, ^mdZm§Mo EH$ÌrH$aU H$aUo, ^mdZm g_OyZKoUo Am{U ^mdZm§Mo {Z`_Z H$aUo `mMm g_mdoe ^mdZrH$ ~wÕr_Îmm `m_Ü`o hmoVmo. `m ^mdZrH$~wÕr_Îmo_Ü o j_Vm _m°S>ob, {_l _m°S>ob Am{U JwU _m°S>ob Ago _m°S>oëg _m§S>bobo AmhoV. j_Vm _°S>oëg_Ü oH$_©Mmè`m§Mr Hw$dV {dMmamV KoVbr OmVo Va {_l nÕVr_Ü o ñd-OmJ¥H$Vm, ñd-{Z §ÌU, gm_m{OH$H$m¡eë o, lÕm Am{U àoaUm `m§Mm g_mdoe hmoVmo Va JwU _m°S>ob_Ü o H$_©Mmè`m§Mo ñdV:Mo JwU Am{UñdV:Mm X¥ï>rH$moZ {dMmamV KoVbm OmVmo. AZoH$ {dMmad§Vm§Zr 1998 Z§Va _moR>çm à_mUm_Ü o ^mdZrH$~wÕr_Îmm `m§À`mda {dMma {d{Z_` Pmbobm Amho.

^mdZrH$ ~wÕr_Îmodarb Q>rH$m :

^mdZrH$ ~wÕr_Îmm hr gj_ Aem emór` {gÕm§Vmda AmYmabobr Zmhr. _mZdr OrdZmVrb ^mdZm`m§ZmM doJi§ bo~b bmdyZ "^md{ZH$ ~wÕr_Îmm' Ago Zmd {Xbobo Amho. Hw$dV Am{U gmÜ`, H$m¡eë oAm{U gd`r, àd¥Îmr Am{U _yë o, ì`{ŠVJV JwU Am{U ^md{ZH$ ñWa BË`mXr {dMma _m§S>bobo AmhoV.Ë`m_wio H$mhr Vk Ago åhUVmV H$s, _V oX hmVmiUo åhUOo ^md{ZH$ ~wÕr_Îmm hmo . WmoS>Š`mV ^md{ZH$~wÕr_Îmm åhUOoM d¡ {ŠVH$ JwU Jmoim H$aUo hmo .

* ^mdZrH$ ~wÕr_Îmo_Ü o eŠ`Vm _moOë`m OmVmV.

* `m_Ü o kmZ Vnmgbo OmVo, Hw$dV Zmhr.

* d¡ {ŠVH$ Am{U gd©gmYmaU ~wÕr_Îmm Vnmgbr OmVo.

* ñdV: KmofrV Ahdmc Agë`m_wio ImoQ>o AgÊ`mMr eŠ`Vm AgVo.

* J¥{hV eŠVr~m~V \$maM Q>moH$mMr y{_H$m KoVbobr Amho.

* \$ŠV ^mdZrH$ ñdê$nmÀ`m H$m_mgmR>rM ^mdZrH$ ~wÕr_Îmm Cn`moJr R>ê$ eH$Vo.

5. ~m¡{ÕH$ ì`dñWmnZ (Talent Management) :

~m¡{ÕH$ ì`dñWmnZ hm AmYw{ZH$ ì`dñWmnZmMm _yb yV nm`m Amho. `m ì`dñWmnZm_Ü o ~wÕrMo,CnOV JwUm§Mo, {deof H$m¡eë`m§Mo, {deof A¸$boMo ì`dñWmnZ g_m{dð> Amho. Mm§Jë`m kmZr _mUgm§MrHw$dV, Ñ{ï>H$moZ, H$m ©j_Vm `m§À`m ì`dñWmnZmMm g_mdoe ~m¡{ÕH$ ì`dñWmnZm_Ü o Ho$bm OmVmo. ~m¡{ÕH$ì`dñWmnZm_wio d¡ {ŠVH$ Am{U g§KQ>ZoMm {dH$mg hmoÊ`mg _XV hmoVo. g§KQ>ZoVrb H$m © dmVmdaU Mm§JboR>odÊ`mgmR>r ~m¡{ÕH$ ì`dñWmnZmMr AË §V JaO Amho. ì`dgm`mgmR>r Amdí`H$ AgUmè`m gd© g§gmYZmMoì`dñWmnZ H$aV AgVmZm _mZd g§gmYZm ì`{V[aŠV BVa g§gmYZm§Mo ì`dñWmnZ H$aÊ`mgmR>r H$mhr

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{Z`_, {gÕm§V Am{U nÕVr _m§S>boë`m AmhoV Am{U Ago {gÕm§V WmoS>çm\$ma \$aH$mZo gd© CÚm§JmoZm Am{Ugd©M {R>H$mUr bmJy H$aVm oVmV nU _mZd g§gmYZ ì`dñWmnZm_Ü o Aem {ZpíMV ñdénmMo {gÕm§VApñVËdmV ZmhrV. gd©M _mZd g§gmYZ ì`dñWmnZmgmR>r EH$M {gÕm§V bmdVm oV Zmhr H$maU _mZdg§gmYZ EH$ gOrd g§gmYZ Amho Va BVa gd© g§gmYZo {Z{O©d g§gmYZo AmhoV. Aem gOrd g§gmYZmÀ`mì`dñWmnZmgmR>r ~m¡{ÕH$ ì`dñWmnZ AË §V _hÎdmMo Amho. _mZd g§gmYZ EH$ {dMma H$aUmao g§gmYZAgyZ Vo g§gmYZ EH$mdoir H$moUË`m àH$maMm Am{U H$gm {dMma H$aob `m{df`r H$mhrM A§XmO ~m§YVmoV Zgë`m_wio ~m¡{ÕH$ ì`dñWmnZmMr AË §V Amdí`H$Vm Amho.

~m¡{ÕH$ ì`dñWmnZ ho _mZd g§gmYZ ì`dñWmnZ `mVrb EH$ A{d^mÁ` ^mJ ~Zbobm AgyZ `mMràm_w»`mZo 1990 Z§Va, `mMm _moR>çm à_mUmV Aä`mg d dmna Ho$bm Omdy bmJbm. 1998 _Ü o S>o{ìhS>d°Q>{H$Ýg `m boIH$mZo {b{hboë`m boIm_Ü o ~m¡{ÕH$ ì`dñWmnZ (Talent Management) hm eãX _m§S>bmJobm Am{U Ë`mZ§Va 2004 _Yrb "~m¡{ÕH$ ì`dñWmnZ nÕVr' `m nwñVH$mV _m§S>bm Jobm.

~m¡{ÕH$ ì`dñWmnZmÛmao H$m¡eë`mMr H$_VaVm H$_r H$aVm oVo. ñdV§Ì Am{U ~mø C_oXdmam§_YyZ_mZd g§gmYZmMr Zo_UyH$ H$aÊ`mEodOr g§ñWm A§VJ©V_` _mZd g§gmYZm§Mm {dH$mg Ho$bm OmVmo. _mZdg§mgYZmbm AmH$fy©Z KoUo, Ë`m§Zm Amnë`mM g§ñWo_Ü o H$m`_ amIUo BË`mXrMm g_mdoe ~m¡{ÕH$ ì`dñWmnZm_Ü ohmoVmo. A{bH$S>À`m H$mim_Ü o "~m¡{ÕH$ ñdm_rËdmgmR>r wÕOÝ` n[apñWVr' Agë`mMo {XgyZ oVo. ~m¡{ÕH$ì`dñWmnZmbm "_mZdr ^m§S>db ì`dñWmnZ' Ago XoIrb åhQ>bo OmVo. WmoS>Š`mV "ì`ŠVrJV _yë`'ì`dñWmnZ åhUOo ~m¡{ÕH$ ì`dñWmnZ hmo . `m ì`dñWmnZm_Ü o bmoH$m§À`mH$S>o Oo kmZ AgVo Vo emoYUoAm{U Ë`m§Mm dmna H$ê$Z KoUo `mMm g_mdoe hmoVmo. ñnYm©Ë_H$ H$m`©pñWVr_Ü`o H$_©Mmar emoYUo,ñnYm©Ë_H$ nJma {ZpíMV H$aUo, g§Yr {Z_m©U H$aUo, H$m ©j_Vm ì`dñWmnZ, à{H«$`m, ~T>Vr BË`mXrgmR>r~m¡{ÕH$ ì`dñWmnZ _hÎdmMo AgVo. ~m¡{ÕH$ ì`dñWmnZm_Ü o _mZd g§gmYZ _m{hVr V§ÌkmZ, _mZdg§gmYZ ì`dñWmnZ nÕVr, AmYw{ZH$ V§ÌkmZ, gj_Voda AmYm[aV ì`dñWmnZ, gj_Vm emoYUo Am{UdmnaUo, nÕVr BË`mXrMm g_mdoe Ho$bm OmVmo.

~m¡{ÕH$ ì`dñWmnZmgmR>r _mZdr ^m§S>db ì`dñWmnZ H$amdo bmJVo. _mZd g§gmYZ {ZdS>rMm _mJ©emoYUo, _mZd g§gmYZ AmH$fy©Z KoUo, {ZdS> H$aUo, à{ejU XoUo, {dH$mg H$aUo, ~T>Vr XoUo, H$_©Mmè`m§Zmg§ñWo-g§ñWo_YyZ hñVm§VaU H$aUo BË`mXrMm g_mdoe _mZdr ^m§S>db ì`dñWmnZm_Ü o Ho$bm OmVmo. ~m¡{ÕH$ì`dñWmnZm_wio CËnÞmV dmT>, J«mhH$m§Mo g_mYmZ, CËnmXH$VoV dmT>, XOm©_Ü o gwYmaUm, IMm©_Ü o H$nmVBË`mXr \$m`Xo hmoVmV.

~m¡{ÕH$ ì`dñWmnZ_Ü`o H$m`©Hw$ebVm ì`dñWmnZ, ZoV¥Ëd {dH$mg, H$_©Mmar {Z`moOZ, ~m¡{ÕH$H$_VaVm emoY, Zo_UyH$ BË`mXr H$m`m©Mm g_mdoe hmoVmo. ~m¡{ÕH$ ì`dñWmnZm_Ü o _mZd g§gmYZ j_VoMo_moO_mn Ho$bo OmVo. ~m¡{ÕH$ ì`dñWmnZm_Ü o j_Vm{Yð>rV ì`dñWmnZ Ho$bo OmVo. ~m¡{ÕH$ j_Vm {dH${gVH$aÊ`mMr {R>H$mUo {ZpíMV Ho$br OmVmV. H$m © {díbofU Ho$bo OmVo. ~m¡{ÕH$ jo_VoMr nS>VmiUr Ho$brOmVo.

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~m¡{ÕH$ ì`dñWmnZmMo _hÎd :

1. AZoH$ qH$dm {d{dY ~wÕr_§VmZm EH$Ì AmUÊ`mgmR>r ~m¡{ÕH$ ì`dñWmnZ Amdí`H$ Amho.

2. _mZd g§gmYZ hr EH$ _mb_Îmm qH$dm g§nXm ~Zë`m_wio ~m¡{ÕH$ ì`dñWmnZ _hÎdmMo Amho.

3. _mZd g§gmYZ g§ñWo_Ü o {Q>H$dyZ R>odÊ`mgmR>r ~m¡{ÕH$ ì`dñWmnZ _hÎdmMo Amho.

4. _mZd g§gmYZmÀ`m ì whaMZmË_H$ ì`dñWmnZmgmR>r ~m¡{ÕH$ ì`dñWmnZ Ho$bo OmVo.

5. _mZd g§gmYZ Am{U BVa g§gmYZm_Yrb g_Ýd` gmYÊ`mgmR>r ~m¡{ÕH$ ì`dñWmnZ Amdí`H$Amho.

6. ~m¡{ÕH$ ì`dñWmnZm_wio Mm§Jbo bmoH$ g§KQ>ZoH$S>o AmH${f©bo OmVmV.

7. ~m¡{ÕH$ ì`dñWmnZm_wio H$m ©j_ H$_©Mmè`m§Zm `mo½` _mo~Xbm d ghH$m © {_iy eH$Vo.

8. Am¡nMm[aH$ d AZm¡nMm[aH$ nÕVrZo H$_©Mmar, ZoV¥Ëd, A{Vj_Vm H$_©Mmar BË`mXr_Ü o {dH$mghmoVmo.

9. H$_©Mmè`m§Mo {Z`moOZ, H$m`©j_Vm ì`dñWmnZ, gm§ñH¥${VH$ {dH$mg BË`mXr_Ü`o ~m¡{ÕH$ì`dñWmnZm_wio {dH$mg hmoVmo.

10. ~m¡{ÕH$ ì`dñWmnZm_wio kmZmMo ì`dñWmnZ H$aVm odyZ ^{dî` H$mimVrb H$m¡eë` nyU© _mZdg§gmYZmMr H$_VaVm Xya H$aVm oVo.

ñdmÜ`m` :

1. _mZd g§gmYZ ì`dñWmnZmVrb A{bH$S>Mo àdmh g{dñVa ñnï> H$am.

2. _mZd g§gmYZmVrb ~°«§S> hr g§H$ënZm ñnï> H$éZ ~±«S> ~m§YUr H$er Ho$br OmVo Vo gm§Jm.

3. "H$m © Am{U OrdZ' hr g§H$ënZm ñnï> H$ê$Z Ë`mVrb KQ>H$ ñnï> H$am.

4. Q>rnm {bhm.

(A) h§Jm_r ñdénmMo _mZd g§gmYZ (Outsourcing HR)

(~) ^md{ZH$ ~wÕr_Îmm

(H$) ~m¡{ÕH$ ì`dñWmnZ.

ªªª

1

~r. H$m°_. ^mJ-3 : {d_memñÌ nona-2



{d_m à{V{ZYrMr y{_H$m(Role of an Insurance Agent)

{d_m à{V{ZYrMr y{_H$m (Role of an Insurance Agent)

1938 À`m {d_m H$m`ÚmZwgma ""Á`m ì`ŠVrg {d_m ì`dgm`mMm nadmZm {_imbobm Amho d {d_m

ì`dgm` {_i{dÊ`mgmR>r {Obm H${_eZ qH$dm AÝ` àH$mao _mo~Xbm XoÊ`mV oVmo Vr ì`ŠVr åhUOo {d_m

à{V{ZYr hmo .'' åhUOoM {d_m à{V{ZYr åhUyZ H$m_ H$aÊ`mgmR>r ì`ŠVrbm {d_m H$m`ÚmZwgma nadmZm {_i{dUo~§YZH$maH$ Amho. Vmo Amnbo H$m¡eë` Am{U à`ËZmZo {d_m nm°{bgr {_idVmo. {d_m nm°{bgrda ^aë`m Joboë`m

hßË`m§À`m AmYmao Ë`mbm H${_eZ {_iVo.

Am`w{d©_m ì`dgm`mÀ`m {dVaU àUmbrV {d_mà{V{ZYrbm AZÝ` gmYmaU _hÎd Amho. Vmo {d_m

ì`dgm`m_Ü o à{V{ZYr, _mJ©Xe©H$, {dídñV, _Ü`ñV Am{U {dH«o$Vm Aem {d{dY ñdê$nmMr y{_H$m nma

nmS>Vmo. Ë`mMo g{dñVa {ddoMZ nwT>rbà_mUo -

1) à{V{ZYr (Representative) :

{d_m à{V{ZYr hm {d_m H§$nZr Am{U {d_oXma `m Xmohm|Mm à{V{ZYr åhUyZ H$m_ H$aVmo. Oo§ìhm Vmo {d_mH§$nZrMm à{V{ZYr åhUyZ O~m~Xmar nma nmS>Vmo V|ìhm Ë`mZo OmñVrV OmñV {d_m ì`dgm` H$ê$Z åhUOoM {d_m

J«mhH$ {_idyZ {d_m H§$nZrÀ`m CËnÞmg hmV^ma bmdmdm Aer Anojm AgVo. {d_m ì`dgm` H$aVmZm Ë`mZo

{d_m H§$nZrMm bm^ {dMmamV ¿`mdm. AZoH$Xm g§ mì` {d_m J«mhH$ d`, ì`dgm`, emar[aH$ d ì`mdgm{`H$

YmoH$m `m~m~V {d_m H§$nZrMr \$gdUyH$ H$aÊ`mMr eŠ`Vm AgVo. `m~m~VMr g{dñVa _m{hVr à{V{ZYrZo {d_m

H§$nZrg nwadmdr. Ë`mZo gmVË`mZo {d_oXmam§À`m g§nH$m©V ahmdo. `m_wio {d_m J«mhH$mÀ`m amhÊ`mMr OmJm, Ë`m§À`m

gd`r, OrdZ_mZ BË`mXtMo {Z[ajU H$ê$Z OmoI_rMo ñdê$n {ZpíMV H$aUo eŠ` hmoVo.

`m~amo~aM {d_m à{V{ZYrbm {d_oXmam§Mm à{V{ZYr åhUyZhr H$m_ H$amdo bmJVo. g§ mì` {d_m J«mhH$m§Zm

oQ>Uo, Ë`m§Zm {d{dY àH$maÀ`m {d_m `moOZm§Mr _m{hVr XoUo, Ë`m§À`m JaOm§Mm Aä`mg H$aUo Am{U Ë`m§Zm

\$m`Xoera Aer {d_m `moOZm {ZdS>Ê`mg _XV H$aUo B. H$m_o à{V{ZYrg H$amdr bmJVmV. {d_m J«mhH$m§Mm

à{V{ZYr `m ZmË`mZo Ë`mZo J«mhH$m§À`m {hVmMr OnUyH$ Ho$br nm{hOo.

2) _mJ©Xe©H$ (Advisor) :

{d_m à{V{ZYr hm {d_m H§$nZr ~amo~aM {d_m J«mhH$m§Mmhr à{V{ZYr AgVmo. {d_m J«mhH$m§Mm à{V{ZYr `m

2

ZmË`mZo H$m_ H$aVmZm Ë`mbm {d_m J«mhH$m§Mm _mJ©Xe©H$ åhUyZ O~m~Xmar nma nmS>mdr bmJVo. ~hþVm§e bmoH$

Am w{d©å`mH$S>o Am{W©H$ {Z`moOZmMm EH$ mJ åhUyZ nhmVmV. {d_m à{V{ZYrZo J«mhH$m§À`m d¡ {ŠVH$ n[apñWVrà_mUo

Ë`m§Zm `mo½` d gdmo©Îm_ Am{W©H$ `moOZm gwMdmì`m bmJVmV. `mgmR>r {d_m à{V{ZYrbm {d{dY {d_m `moOZm§Mo

bm^ Am{U _`m©Xm VgoM ~mOmamVrb BVa Am{W©H$ `moOZm§Mr _m{hVr AgUo Amdí`H$ Amho. WmoS>Š`mV CnbãY

Agbobo ~MVrMo _mJ© Am{U Ë`mMo JwU Xmof Ë`mbm _m{hV AgmdoV.

AZoH$Xm Am{W©H$ ~m~VrV Vk ì`ŠVrZm§hr {då`mÀ`m AQ>r, eVu, dJiboë`m ~m~r, H$a{df`H$ VaVyXr,

{d_oXma d {d_m H§$nZrMo h¸$ BË`mXr {df`r g§nyU© _m{hVr AgVoM Ago Zmhr. m~m~VMo mo½` Vo _mJ©Xe©Z {d_m

à{V{ZYrZo H$amdo bmJVo. H$maU Mm§Jbm à{V{ZYr hm Mm§Jbm Am{W©H$ {Z`moOH$hr AgVmo.

3) {dídñV (Trustee) :

{d_m à{V{ZYr hm {dídñVmgmaIm AgVmo. g§ mì` {d_m J«mhH$ Ë`mÀ`m eãXmda {dídmg R>odyZ Amnë`m

OdiMr bhmZ bhmZ ~MV {d_m `moOZoV Jw§VdVmo. `m Jw§VdUyH$sVrb {ZYrMo ì`dñWmnZ Am{U ^{dî`H$mimV

{d_oXmamda Adb§~yZ Agboë`m ì`ŠVtMr H$miOr KoUo hr H$m_o ì`dpñWVnUo Ho$br OmVrb Agm {d_oXmambm

{dídmg AgVmo. `mo½` g„m XoÊ`mgmR>r Á`mÀ`mda {dídmg Q>mH$mdm Aer _m{hVJma ì`{ŠV åhUyZ {d_m

à{V{ZYrH$S>o nm{hbo OmVo. `m Anojm§Mr nyV©Vm H$aÊ`mgmR>r {d_m à{V{ZYrbm {d{dY {d_m `moOZm, {d_m

`moOZm§Mo bm^ d _`m©Xm, ~mOmamVrb CnbãY ~MVrMo _mJ©, H$a{df`H$ VaVyXr, {d_m AQ>r, eVu BË`mXr

{d{dY ~m~tMo gImob kmZ Agmdo.

{d_m àm{YH$aUmZo Ë`m§À`m A{Y{Z`_m_Ü o à{V{ZYrgmR>r Z¡{VH$Vm {Z`_mdbr Z_yX Ho$br Amho. à{V{ZYrZo

Am¡{MË` d {Z`_mdbrMo nmbZ H$ê$Z {d_m ì`dgm` H$amdm. J«mhH$m§Mo {hV gVV S>moù`mg_moa R>odyZ H$m_ H$amdo.

{d_oXmamMr \$gdUyH$ AWdm {Xem yb hmoUma Zmhr mH$S>o H$Q>mjmZo bj Úmdo. VgoM {dî`H$mimV nm°{bgrYmaH$mMm

_¥Ë wXmdm ZmH$mambm OmD$ Z o `mgmR>r à{V{ZYrZo àñVmdnÌm_Ü o Amdí`H$ Agbobr d _hÎdnyU© _m{hVr CKS>

H$aUo ho {dídñV åhUyZ _hÎdmMo H$m_ Amho.

4) _Ü`ñV (Mediator) :

{d_m à{V{ZYr hm g§ mì` J«mhH$ d {d_m H§$nZr `m§À`m_Yrb _Ü`ñV qH$dm Xwdm åhUyZ _hÎdmMr y{_H$m

nma nmS>Vmo. {d_m H§$nZrMm à{V{ZYr `m ZmË`mZo {d_m H§$nZrÀ`m {hVmMo ajU H$aUo Am{U {d_m ì`dgm`

dmT>{dUo hr Ë`mÀ`mda O~m~Xmar AgVo. m~amo~aM {d_m ì`dgm` H$aVmZm g§ mì` J«mhH$m§Mo {hVhr S>moù`mg_moa

R>odmdo bmJVo. H$moUË`mhr n[apñWVrV Ë`mZo {d_m J«mhH$mMo {hV ajU Ho$bo nm{hOo. Ë`mZo g_mOmVrb {d{dY

ñVamVrb ì`ŠVtÀ`m g§nH$m©V amhÿZ g§ mì` J«mhH$m§Mm emoY ¿`mdm, Ë`m§À`m JaOm§Mm Aä`mg H$ê$Z `mo½` {d_m

nm°{bgr KoÊ`mg àd¥Îm H$amdo, {d_m g§ajUmMo _hÎd gm§Jmdo, {d{dY {d_m `moOZm d Ë`m§Mm bm^ Am{U _`m©Xm,

H$agdbVr B. g_OmdyZ gm§Jmdo. VgoM J«mhH$m§À`m g§nH$m©V amhÿZ {Z[ajU d _m{hVrÀ`m AmYmao OmoI_rMo

ñdê$n g_OmdyZ KoD$Z àñVmdnÌm_Ü o _hÎdnyU© _m{hVr d OmoIr_ Z_yX H$amdr. `m_wio {d_m H§$nZrg g§~§YrV

3

ì`ŠVrg {d_m Úmdm H$s XoD$ Z o ho R>a{dVm oB©b. VgoM ^{dî`H$mimV {eK« _¥Ë wXmdm {Z_m©U Pmë`mg Vmo

ZmH$mabm OmUma Zmhr.

WmoS>Š`mV {d_m à{V{ZYrZo {d_m H§$nZr d {VÀ`m CËnmXZm§Mr gdªH$f _m{hVr J«mhH$m§Zm Úmdr. VgoM

J«mhH$m§Mr gd© _m{hVr {d_m H§$nZrg Úmdr d `m XmoÝhr KQ>H$m§À`m {hVmMr OnUyH$ H$amdr.

5) {dH«o$Vm$ (Salesman) :

{d_m à{V{ZYr hm {d_m ì`dgm`mÀ`m {dVaUàUmbrMm EH$ _hÎdmMm KQ>H$ Amho. nm°{bgrYmaH$ Am{U{d_m H§$nZr `m Xmohm|À`m {hVg§~§Ymer AZwê$n Aem àH$mao à{V{ZYrZo {d_m ì`dgm` Ho$bm nm{hOo. Ë`mZo

dV©_mZnÌo, Q>o{b\$moZ {S>aoŠQ>ar, [anmoQ>©g², g^m, MMm©gÌo, ~¡R>H$m `mÛmao g_mOmer gVV g§nH©$ R>odyZ g§ mì`

J«mhH$m§Mr `mXr dmT>Vr R>odbr nm{hOo. Ë`mZo gmVË`mZo g§ mì` J«mhH$m§Mm emoY KoVbm nm{hOo. VgoM Ë`m§À`m

JaOm§Mm Aä`mg H$ê$Z `mo½` Vo {d_mnÌ KoÊ`mg CÚwŠV Ho$bo nm{hOo. EH$ {dH«o$Vm åhUyZ {d_m ì`dgm`mÀ`m

dmT>rgmR>r Ë`mZo {d_mYmaH$m§Zm àñVmd nÌ ^aUo, hám Jmoim H$aUo, d¡Ú{H$` VnmgUr H$ê$Z KoUo, d` d

CËnÞmMr _m{hVr Am{U à_mUo Jmoim H$aUo BË`mXr Amdí`H$ ~m~tMr nyV©Vm H$aÊ`m_Ü o _XV H$aUo Amdí`H$Amho.

VgoM ZdrZ {d_m nm°{bgr {dH$ë`mZ§Va Vr _wXV g§non ªV AWdm Xmdm CËnÞ hmoB©n ªV gwê$ amhrb `mMr

Ë`mZo XjVm ¿`mdr. `mgmR>r nm°{bgrYmaH$mÀ`m g§nH$m©V amhÿZ ZwVZrH$aU háo doioda ^abo OmVmV H$m ho nhmdo.

~XbË`m n[apñWVrà_mUo Zm_m§H$Z H$aUo qH$dm ~XbUo VgoM Xmdm dmQ>nmV [d_oXmambm ghmæ` H$amdo, ho hr H$m_

EH$ {dH«o$Vm åhUyZ {d_m à{V{ZYrbm H$amdo bmJVo.

ªªª

1

~r. H$m°_. ^mJ-3 : AmYw{ZH$ ì`dñWmnZ nÕVr



(~) AmYw{ZH$ ì`dñWmnZ (Modern Management)

1. àmñVm{dH$

2. AmYw{ZH$ ì`dñWmnZ g§H$ënZm

3. AmYw{ZH$ ì`dñWmnZmMo ñdê$n

4. ~XbVo n`m©daU

5. ~XbË`m n`m©daUm_Ü o AmYw{ZH$ ì`dñWmnZmMo _hÎd

1. àmñVm{dH$ :

ì`dñWmnZ åhUOo ì`dgm`mV C{Ôï> nyVugmR>r BVam§H$Sy>Z H$m_ H$ê$Z KoÊ`mMr H$bm hmo`. `m_Ü`o

H$ƒm_mb, §Ìgm_J«r, _Zwî`~i B. CËnmXH$ KQ>H$m§Mm _hÎm_ dmna H$aÊ`mgmR>r {Z`moOZ H$amdo bmJVo. VgoM

àË`j {Z`moOZmMr A§_b~OmdUr H$aVmZm g§KQ>Z, {ZXo©eZ, g_Ýd` d {Z §ÌU Aem {d{dY H$m_mMr gmIir

nma nmS>mdr bmJVo. _mZdmbm Amnë`m CXa{Zdm©hmgmR>r AZoH$ _mJm©Zo à`ËZ H$amdo bmJVo. `m à`ËZm_Ü o

ZmoH$ar, ì`dgm` d noem B. _mJmªMm Adb§~ Ho$bm OmVmo. CÚmoJ qH$dm ì`dgm`m_Ü o Am{W©H$ \$m`Xm {_idÊ`mgmR>r

gmYZgm_J«r d _Zwî`~i `m§Mm `mo½` dmna H$aUo JaOoMo AgVo.

_mZdr CËH«$m§Vr~amo~aM ì`dñWmnZ hr g§H$ënZm {dH$grV hmoV Jobr Amho. _mZdmbm Ooìhm AÞ, dñÌ,

{Zdmam `m JaOm§Mr Vrd« OmUrd Pmbr VoìhmM ì`dñWmnZ hr g§H$ënZm CX`mg Ambr. Am{X_mZd H$mimV d

Ë`mZ§Va g_yh, Hw$Qy>§~, eoVr `m AdñWo_YyZ OmVmZm _mZdmbm {d{dY àH$mao EH$_oH$m§À`m _XVrZo d gm_w{hH$

{hVmgmR>r ì`dñWmnZ e¡brMm dmna H$amdm bmJbm.

ì`dñWmnZ åhUOo B§J«Or eãX Management hmo . B§J«Or eãX H$mofmà_mUo Management åhUOo

AmXoe XoUo d {Z §ÌU R>odUo hmo .

Ooåg² bw§S>r `m {dMmad§VmÀ`m _Vo,

""{d{eï> CÔ{ï>m§À`m nyVugmR>r BVam§À`m à`ËZm§Zm {Z`mo{OV, g_ÝdrV, ào[aV d {Z §{ÌV H$aÊ`mMo H$m_

åhUOo ì`dñWmnZ H$m © hmo .''

ì`dñWmnZ emñÌmMm B{Vhmg àË oH$ eVH$m_Ü o {dH$grV hmoV Joë`mMo {XgyZ oVo. ^maVm_Ü o MmUŠ`,

2

H$m¡{Q>ë` `m§À`m H$mimV ì`dñWmnZmMo {dMma _m§S>bo Jobo AmhoV. àmMrZ H$mimV gw_o[a`Z, B{Opße`Z,

~m°{~bmo{Z`Z, J«rH$, amo_Z, MrZ, {h~«w, ^maVr` B. g§ñH¥$Vr_Ü o ì`dñWmnZ {dMmam§À`m CËH«$m§VrMo nwamdo {XgyZ

oVmV. A°S>_ pñ_W, Bbr pìhQ>Zr, gZ Ëgw, H$m¡{Q>ë` ho ì`dñWmnZ {dMmam§Mo AmÚOZH$ AmhoV. na§Vw Iè`m

AWm©Zo 1760 Z§VaÀ`m Am¡Úmo{JH$ H«$m§VrZ§Va ì`dñWmnZmMm Aä`mg {d{dY {dMmad§VmÛmao hmoV Jobm.

19 ì`m eVH$mV am°~Q>©, AmodoZ, Mmb}g ~°~oO, hoÝar Q>m¡Zo, hoÝar nwAa, \o$S´>rH$ h°ëgo Va 20 ì`m eVH$mV

\o$S´>rH$ Q>oba, hoÝar \o$`m°b, Am°{bda, eoëS>Z, AëQ>Z _oAmo, S>½bg² _°J«oJa, _°Šg do~a, {nQ>a S´>H$a B. AZoH$

{dMmad§VmZr ì`dñWmnZ emñÌmMm Aä`mg H$ê$Z ì`dñWmnZ A{YH$ à^mdr ~ZdÊ`mMo à`ËZ Ho$bo.

2. AmYw{ZH$ ì`dñWmnZ g§H$ënZm :

21 ì`m eVH$mÀ`m gwadmVrg d 20 ì`m eVH$mÀ`m CÎmamYm©V ì`dñWmnZ hr g§H$ënZm A{YH$ ì`mnH$

hmoV Joë`mMo {XgyZ oV Amho. ì`dñWmnZmMm dmna EH$ noem åhUyZ hmoD$ bmJbm. ì`dñWmnZm§_Ü o A{YH$m{YH$

Aä`mg, à`moJ, {gÕm§V _m§S>bo Jobo. 19 ì`m eVH$mÀ`m AIo[ag A{^OmV d ZdA{^OmV Ñ{ï>H$moUmVyZ

ì`dñWmnZ Ñ{ï>H$moU _m§S>Ê`mV Ambo. Ë`m_wio 1950 gmbmZ§Va ì`dñWmnZmer g§~§{YV _m§S>bobo {dMma ho

AmYw{ZH$ ì`dñWmnZmMo AmYma R>abo. AmYw{ZH$ ì`dñWmnZmÀ`m g§H$ënZoMr _whwV©_oT> {d{dY {dMmad§Vm§À`m

Ñ{ï>H$moUmVyZ amodbr Jobr. `m_Ü o Imbrb Mma Ñ{ï>H$moUm§Mm A§V^m©d hmoVmo.

1. g§»`mË_H$ Ñ{ï>H$moZ

2. nÕVr Ñ{ï>H$moZ

3. n[apñWVr gmnojm Ñ{ï>H$moZ

4. {H«$`mË_H$ Ñ{ï>H$moZ

darb Mmarhr Ñ{ï>H$mZm§Mm WmoS>Š`mV AmT>mdm KoVë`mg Ago bjmV oVo H$s, g§»`mË_H$ Ñ{ï>H$moZm§_Ü o

g§»`memñÌmMm AmYma KoD$Z, m¡{VH$emñÌ, d¡km{ZH$emñÌ B. EH${ÌVnUo g_ñ`m§Mo {dYmZ d g§emoYZ H$aÊ`mgmR>r

Am{U g_ñ`mdarb Cnm` emoYyZ H$mT>Ê`mgmR>r dmnaÊ`mV Ambo. nÕVr Ñ{ï>H$moZm_Ü o g_mZ hoVy gmÜ` H$aÊ`mgmR>r

H$m ©aV Agboë`m d nañnam§da Adb§~yZ Agboë`m AZoH$ ^mJm§Mo EH${ÌV H$ê$Z nÕVr {Z_m©U H$aÊ`mV

Amë`m. ì`dgm` ì`dñWmnZmVrb nÕVr Ñ{ï>H$moZm§_Ü o AmXmZo, àXmZo énm§Va à{H«$`m, àdmh Aem Q>ßß`m§VyZ

3

ì`dñWmnH$r` H$m } H$aÊ`mV Ambr. n[apñWVr gmnoj Ñ{ï>H$moZ _m§S>VmZm \«o$S> bwWm§Ýg m§Zr {d{eï> n[apñWVr_Ü o

H$moUVo ì`dñWmnH$s` H$m © d V§Ì dmnamdo `mMm C„oI Ho$bm. {H«$`mË_H$ Ñ{ï>H$moZ _m§S>VmZm ì`dñWmnZ joÌmV

dmnabo OmUmao AmYw{ZH$ emñÌr` V§Ì åhUOoM ì`dñWmnZmMr VÎdo, J{UVrH$ V§Ìo, ì`dñWmnH$s` _yë`_mnZ B.

{d{dY Jmoï> EH${ÌVnUo {d{eï>ç H$m`m©gmR>r ì`dgm`mVrb gd© nmVù`m§da dmnabo OmVmV.

darb Mma Ñ{ï>H$moZ {dMmamV KoVë`mg Ago bjmV oVo H$s, AmYw{ZH$ ì`dñWmnZ åhUOo H$mimÀ`m

àdmhmV Joë`m 50 dfmªVrb {d{dY {dMmad§Vm§Zr ì`dñWmnZ emñÌmer g§~§{YV Ho$bobm Aä`mg d _m§S>bobo

{dMma hmo . 21 ì`m eVH$mÀ`m gwadmVrbm ì`dñWmnZemñÌmbm ì`mdgm{`H$ ì`dñWmnZ Agohr åhUbo OmV

Amho. ì`mdgm{`H$ ì`dñWmnZ åhUOo ì`dñWmnZ emómMo {ejU d à{ejU KoD$Z ZdrZ V§ÌmMo dmna H$ê$Z

noem/g„mJma `m y{_Ho$VyZ Ho$bo OmUmao ì`dñWmnZ H$m © hmo .

WmoS>Š`mV ""AmYw{ZH$ H$mimV ~XbË`m n`m©daUm§_Ü o ì`dgm`mVrb hmoUmao ~Xb bjmV KoD$Z Ë`mà_mUo

{ZU© , {Z`moOZ, g§KQ>Z, g_Ýd` d {Z §ÌU B. ì`dñWmnH$s` H$m } nma nmS>VmZm ì`dñWmnH$mZo nyU©nUo {e{jV

d à{e{jV AgyZ Amnë`m gd© H$m¡eë`m§Mm dmna H$ê$Z _mZYZmgmR>r Ho$bo OmUmao C{Ôï>nyaH$ H$m © hmo .''

1950 gmbmZ§Va ì`dñWmnZmbm {d{dY {dMmad§Vm§Zr {Xbobo ñdê$n ho C{Ôï>nyaH$ d A{YH$ emór`

ñdê$nmMo Agë`mMo {XgyZ oVo.

CXm.-

_m`H$b nmoQ>©a m§Zr ñnYm©Ë_H$ \$m`Xm n[aì`` ZoV¥Ëd Ago {dMma _m§S>bo Va {g. Ho$. àëhmX m§Zr Jm^m yV

gj_Vm d {nQ>a S´>H$a `m§Zr C{Ôï> nyaH$ ì`dñWmnZ ho {dMma _m§S>bo. ~XbË`m H$mimà_mUo ~XbUmar ñnYm©,

ñnY}V {Q>Hy$Z amhÊ`mgmR>r g§ñWoZo ñdV:_Ü o {Z_m©U H$amd`mÀ`m H$mhr JwUd¡{eï>ço Am{U CÔoe S>moù`mg_moa

R>odyZ n[apñWVrà_mUo Ho$bo OmUmao ì`dñWmnZ hoM AmYw{ZH$ ì`dñWmnZmMm nm`m qH$dm Jm^m hmo .

3. AmYw{ZH$ ì`dñWmnZmMo ñdê$n :

AmYw{ZH$ ì`dñWmnZ åhUOo emómoŠV ì`dñWmnZ qH$dm ì`mdgm{`H$ ì`dñWmnZ hmo . AmYw{ZH$ H$mimV

~XbË`m ì`dgm`mÀ`m ñdê$nmZwgma hmoV OmUmao ~Xb AmË_gmV H$aÊ`mgmR>r ì`dñWmnZmbm XoIrb ~Xbmdo

bmJV Amho. g§ñWoMo C{Ôï> gmÜ` H$aÊ`mgmR>r åhUOoM WmoS>Š`mV Z\$m {_idÊ`mgmR>r CËnmXZmÀ`m gd©

KQ>H$m§Mm dmna H$aVmZm nÕVr Ñ{ï>H$moZ, {H«$`mË_H$ Ñ{ï>H$moZ S>moù`mg_moa R>odyZ n[apñWVr gmnoj ~Xb pñdH$mê$Z

ì`dñWmnZ Ho$bo OmV Amho. Ë`m_wio AmYw{ZH$ ì`dñWmnZmMo ñdê$n H$mhr Img d¡{eîQ>çm§da Adb§~yZ Agë`mMo

{XgyZ oVo.

4

nÕVr

Ñ{ï>H$moZmMm

AmYma

ì`dñWmnZ

ho EH$

noemJ{V_mZ

ñdê$nmMo

ì`dñWmnZ

g§^mì`Vm

_m{hVr

AmYm[aV

d¡pídH$

ñdê$n

~hþ{dÚm-

emIr` kmZ

~hþCÔoer

ñdê$n

AmYw{ZH$ ì`dñWmnZmMo ñdê$n

1. nÕVr Ñ{ï>H$moZmMm AmYma : AmYw{ZH$ ì`dñWmnZ e¡br dmnaVmZm AZoH$ {d^mJ, Cn{d^mJEH${ÌVnUo g_Ýd` gmYyZ nÕVr d CnnÕVrÀ`m AmYmao H$m_ H$aVmV. ì`dgm` g§ñWm ñdV: EH$ nÕVr AgVoAm{U Ë`mA§VJ©V AZoH$ CnnÕVr AgVmV. g§ñWobm H$ƒm_mb, B§YZgm{hË` Aem {d{dY gmYZgm_J«rMrAmXmZo {_iVmV d CËnm{XV _mb, godm `m§Mr àXmZo g_mOmbm {Xbr OmVmV. {d{dY {d^mJm§Ûmao åhUOoMCËnmXZ, gmR>m, ~m§YUr {d^mJmÛmao à{Vg§ jaUmMr à{H«$`m Ho$br OmVo. WmoS>Š`mV, ì`dgm`mMo ñdê$nhr IwbrnÕVr hmo`.

2. ì`dñWmnZ ho EH$ noem : ì`dñWmnZmbm AmYw{ZH$ H$mimV Amnbo H$m_ H$aÊ`mgmR>r {ejUà{ejU d AZw d AgUo _hÎdmMo R>abo Amho. ZdZ{dZ g_ñ`m gmoS>dÊ`mgmR>r Z{dZ AmYw{ZH$ V§ÌmMm(g§JUH$) dmna H$aÊ`mgmR>r mo½` {ejU d à{ejU ¿`mdo bmJVo. ì`dñWmnH$ hm {ejU d {d{dY H$m¡eë`m§À`mAmYmao ì`dgm`mVrb {Z`moOZ H$m`©, {Z`§ÌU H$m`© H$aVmZm {XgyZ `oVmo. ZoV¥Ëde¡br, g§dmXH$bm, _mZdrdV©dUyH$ Aem {d{dY e¡btMm dmna H$ê$Z ì`dñWmnZmMo H$m © EH$ noem åhUyZ H$amdo bmJVo. ì`dñWmnH$ hmg„mJma åhUyZ H$m_ H$aVmo d _mo~Xbm åhUyZ _mZYZ pñdH$maVmo.

3. J{V_mZ ñdê$nmMo ì`dñWmnZ : ì`dgm`mMo ~mø n`m©daU {deof Mb ñdê$nmMo Pmbo Amho. Ë`mVhmoUmao ~Xb _hÎdmMo AmhoV d Vo doJmZo hmoV AmhoV. Ë`mZwgma ì`dñWmnZ hr J{V_mZ ñdê$nmMo Pmbo Amho."pñWa ñdê$nmMo g§VwbZ' hr H$ënZm _mJo nSy>Z "~XbVo g§VwbZ' hr H$ënZm nwT>o Ambr Amho.

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4. ~hþCÔoer` ñdê$n : Z\$m {_i{dUo hm ì`dgm`mMm EH$_od _hÎdmMm CÔoe AgUo ho AmVm H$mb~møPmbo Amho. g§ñWm ~hþCÔoer Pmë`m AmhoV. Ë`mV Am{W©H$ CÔoe d gm_m{OH$ CÔoe XmoÝhr _hÎdmMo ~Zbo Amho.CÔoem§À`m àmYmÝ` H«$_ R>oadUo VgoM Ë`m§À`mV g_Vmob amIUo ho AmYw{ZH$ ì`dñWmnZmV Amdí`H$ Pmbo Amho.

5. ~hþ-{dÚmemIr` kmZ : ì`dñWmnZ emó dmnaVmZm AmYw{ZH$ H$mimV _mZgemó, g_mOemó,AW©emó, J{UV, g§»`memó Aem AZoH$ {dÚmemIm§Mm dmna Ho$bm OmVmo. ì`dñWmnZm_Ü o Amdí`H$ AgUmaoH$moUVohr kmZ ì`dñWmnZm_Ü o g_m{dï> Ho$bo OmVo. AmOÀ`m H$mimV g§JUH$ V§ÌmMm dmnaXoIrb {Z`moOZH$aVmZm, {ZU© KoVmZm, {Z §ÌU R>odÊ`mgmR>r Ho$bm OmV Amho.

6. d¡pídH$ ñdê$n : AmYw{ZH$ ì`dñWmnZ emó gd© àH$maÀ`m joÌm_Ü o, ì`dgm`m_Ü o d CnH«$_mVdmnabo OmVo. Ë`m_wio `mMo ñdê$n d¡pídH$ Amho. na§Vw ~XbË`m n`m©daUmVrb KQ>H$m§_wio ì`dñWmnZmbm A{YH$n[aUm_H$maH$ hmoÊ`mgmR>r A{YH$ Jw§VmJw§VrMo na§Vw AZoH$ KQ>H$m§da Adb§~yZ AgUmao ñdê$n àmá Pmbo Amho.

7. _m{hVr AmYm[aV : AmYw{ZH$ H$mimV g§JUH$, B§Q>aZoQ>_wio _m{hVrMo Omio OJ^a ngabo Amho. `m_m{hVrMm AmYma KoD$Z AZoH$ g_ñ`m gmoS>dë`m OmVmV. ì`dgm`mMr ~mOmanoR> Am§Vaamï´>r` ñdê$nmMr ~ZbrAmho. dñVy§Mm XOm© d qH$_Vrbm \$ma _hÎd àmá Pmbo Amho. m gd© ~Xbm§_wio àË oH$ KQ>H$mMr _m{hVr g§H$brVH$éZ Ë`mAmYmao ì`dñWmnH$s` H$m } nma nmS>br OmVmV.

8. g§ mì`Vm : AmYw{ZH$ ì`dñWmnZm_Ü o ^{dî`mer g§~§{YV AZoH$ Jmoï>rMo A§XmO ~m§Ybo OmVmV.CXm. A§XmOnÌH$ V`ma H$aVmZm gd© {d^mJm§À`m g§ mì` H¥$Vr bjmV KoD$Z IMm©Mo {Z`moOZ Ho$bo OmVo. na§VwAmYw{ZH$ H$mimV ì`mdgm`rZ n`m©daUmVrb ~mø KQ>H$ gVV ~XbV Agë`m_wio AZw_mZ qH$dm A§XmOXoIrbbdMrH$ R>odmdo bmJVmV.

darb {d{dY _wÔçm§dê$Z Ago bjmV oVo H$s, AmYw{ZH$ ì`dñWmnZ åhUOo 20 ì`m eVH$mÀ`m eodQ>r d21 ì`m eVH$mÀ`m gwadmVrbm {d{dY {dMmad§Vm§Zr ~XbË`m H$mimà_mUo ì`dgm`mVrb ~Xb d JaOm bjmVKoD$Z _m§S>bobo ì`dñWmnZmMo {dMma hmo . AmYw{ZH$ ì`dñWmnZm_Ü o ì`dñWmnZ H$m © EH$ nÕVr ñdê$nmV,EH$ noem åhUyZ {d{dY C{Ôï>o gmÜ` H$aÊ`mgmR>r dmnabo OmUmao emó hmo . AmYw{ZH$ ì`dñWmnZmÛmao AmYw{ZH$ì`dgm`mMr JaO bjmV KoD$Z CËnmXZ gmYZgm_J«r d _Zwî`~i `m§Zm EH${ÌV H$ê$Z OmñVrVOmñV Cn`moJr~ZdÊ`mMo à`ËZ hmoV Amho.

4. ~XbVo n`m©daU :

^maVmVrb AW©ì`dñWm gZ 1991 Z§Va _moR>çm à_mUmV ~Xbbr Amho. gaH$maMo CXmarH$aU, ImOJrH$aUd OmJ{VH$sH$aU ho YmoaU Iwbr AW©ì`dñWoMo à_mU hmo . gaH$maÀ`m ~Xbboë`m Am{W©H$ YmoaUm_wio OmJ{VH$ñVamdarb ì`mnma, CÚmoJ ~XbV Jobo. ì`mdgm{`H$ joÌmV Pmboë`m ~Xbm§Mm n[aUm_ XoemÀ`m A§VJ©V Agboë`mgm_m{OH$ d gm§ñH¥${VH$ KQ>H$m§dahr {XgyZ oVmo. OmJ{VH$ ñVamdarb ñnYm©, Am`mV {Z`m©V dmT>, Am§Vaamï´>r`~mOmanoR> d J«mhH$ `m gd© Jmoï>t_wio EHy$U XoemÀ`m ì`mdgm{`H$ d Am¡Úmo{JH$ ñdénm_Ü o A_ybmJ« ~Xb Pmbo`mMm n[aUm_ ì`dñWmnZmÀ`m ñdê$nmda XoIrb Pmbm.

ì`mdgm{`H$ n`m©daUmMo ñdén d Ë`mVrb ~Xb bjmV KoÊ`mgmR>r n`m©daUmÀ`m A§VJ©V d ~mø Aem

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XmoÝhr KQ>H$m§Vrb Pmbobo AmYw{ZH$ H$mimVrb ~Xb bjmV KoUo JaOoMo Amho. ho ~Xb nwT>rbà_mUo -

~XbVo n`m©daUmMo KQ>H$

(A) A§VJ©V KQ>H$ (~) ~mø KQ>H$

i) C{Ôï>ço d H$m ©nÕVrVrb ~Xb i) Z¡g{J©H$ KQ>H$

ii) V§ÌkmZmVrb ~Xb ii) gm_m{OH$ n`m©daU KQ>H$

iii) D$O}Mm VwQ>dS>m iii) Am{W©H$ n`m©daU KQ>H$

iv) n`m©daU OmJéH$Vm iv) V§ÌkmZ{df`H$ KQ>H$

v) _mZdr g§gmYZo v) H$m`Xo{df`H$ KQ>H$

vi) ^m¡{VH$ g§gmYZo vi) Am§VaamîQ´>r` KQ>H$

(A) A§VJ©V n`m©daU KQ>H$ d ~Xb :

XoemÀ`m AW©ì`dñWoVrb hmoUmao ~Xb AZoH$ KQ>H$m§da Adb§~yZ AgVmV. ì`dgm`mÀ`m A§VJ©V hmoUmè`mKS>m_moS>r d Ë`mMo H$m © {dMmamV KoVë`mg Ë`mMm n[aUm_ ì`dñWmnZm§da hmoVmZm {XgyZ oVmo. ì`dgm`mMoA§VJ©V n`m©daU KQ>H$ nwT>rbà_mUo -

i) C{Ôï>o d H$m ©nÕVrVrb ~Xb : ^maVr` ì`dgm` joÌm_Ü o AmYw{ZH$ H$mimV Zâ`m~amo~aM AZooH$C{Ôï>ço {XgyZ oV AmhoV. g§ñWm ~hþCÔoer` Pmë`m_wio Ë`m§Mo Am{W©H$ CÔoe d gm_m{OH$ CÔoe S>moù`m§g_moa R>odyZì`dñWmnZmMo H$m_ H$amdo bmJVo.

ii) V§ÌkmZmVrb ~Xb : AmYw{ZH$ H$mimV CËnmXZmMo V§Ì PnmQ>çmZo ~Xbco Amho. Ë`m_wio ^m§S>db,Jw§VdUyH$XoIrb dmT>V Amho. ZdrZ V§ÌkmZm_wio CËnmXH$VoV dmT>, dñVw JwUdÎmoV dmT> hmoV Amho. V§ÌkmZmÀ`m~Xbmà_mUo CËnmXZmV d {dH«$sV ~Xb H$aUo JaOoMo ~Zbo Amho.

iii) D$O}Mm VwQ>dS>m : OmJ{VH$ ñVam§da gd© Xoem§_Ü o CËnmXZmgmR>r Amdí`H$ AgUmao B§YZ qH$dmD$O}Mm gmR>m H$_r hmoV Amho. drO, nmUr, I{ZOo `m§À`m Z¡g{J©H$ gmR>çm§_Ü o KQ> hmoV Amho. Ë`m_wio B§YZmÀ`mVwQ>dS>çmMr _moR>r Pi gd© CÚmoJm§Zm OmUdV Amho.

iv) n`m©daU OmJéH$Vm : CËnmXZ à{H«$`oVyZ {Z_m©U hmoUmao ÜdZr, dm`w d ObàXwfU `mg§~§YrH$_©Mmè`m§_Ü`o OmJéH$Vm dmT>ë`m_wio ì`dñWmnZmbm {ZU©` KoVmZm H$_©Mmè`m§À`m _mZ{gH$ d em[aarH$Amamo½`m{df`r {dMma H$amdm bmJVmo. n`m©daU ajUmgmR>r AZoH$ H$m`Xo d {Z`_ V`ma Ho$bo OmV Amho, `m§Mo

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nmbZ H$aVmZm CËnmXZ IMm©V dmT> Pmë`mg Vr CËnmXZ g§ñWm§Zm Am{W©H$ Pi XoUmar Agbr Var IMm©V dmT>pñdH$mamdr bmJVo.

v) _mZdr g§gmYZo : A§VJ©V n`m©daUm§_Ü o _mZdr g§gmYZ hm KQ>H$ \$ma _hÎdmMm R>aVmo. H$_©Mmè`m§Mr~m¡{ÕH$ j_Vm, H$m ©j_Vm, H$m ©{Zð>m, nwT>mH$ma ^mdZm, gm§{JH$ ^mdZm `mgd© Jmoï>tMm n[aUm_ ì`dgm`mdahmoVmo. AmYw{ZH$ {ejU d à{ejU V§Ìm_wio _mZdr g§gmYZmV d Ë`m§À`m H$m ©nÕVrV _moR>o ~Xb hmoVmZm {XgyZ`oVmV.

vi) ^m¡{VH$ g§gmYZo : ì`dgm`mA§VJ©V §Ì, V§Ì, CnH$aUo, JmoXm_, H$m © n[apñWVr Ë`mH$[aVm bmJUmao^m¡{VH$ gw{dYm BË`mXr KQ>H$m§Mmhr ì`dgm`mÀ`m A§VJ©V AgUmè`m dmVmdaUmda n[aUm_ hmoV AgVmo.

(~) ~mø n`m©daU KQ>H$

i) Z¡g{J©H$ KQ>H$ : g§KQ>ZmË_H$ n`m©daUm§_Ü o {ZgJm©Ûmao {Z_m©U hmoUmao Z¡g{J©H$ KQ>H$ _moR>o n[aUm_H$aVmV. hdm_mZ, nO©Ý`_mZ, O{_ZrMr gwnrH$Vm, Vmn_mZ, Z¡g{J©H$ gmYZ g§nÎmr BË`mXr Z¡g{J©H$ KQ>H$m§Mmì`dgm`mda n[aUm_ hmoVmo.

ii) gm_m{OH$ n`m©daU KQ>H$ : àË oH$ XoemÀ`m g§ñH¥$Vr, éT>r, na§nam, Ym{_©H$ {dMma, gm_m{OH$_yë o, e¡j{UH$ àJVr BË`mXr Jmoï>tMm bmoH$m§À`m amhUr_mZmda d {dMmam§da n[aUm_ hmoVmo. Ë`m_wio bmoH$m§À`mJaOm ~XbVmV d dñVy d godm Cn^moJÊ`mMr _mZ{gH$Vm hr ~XbV Amho.

iii) Am{W©H$ n`m©daU KQ>H$ : XoemVrb Am{W©H$ YmoaU, Am{W©H$ joÌ, Am{W©H$ {Z`moOZ `m gdmª_wioeoVr, CÚmoJ, ì`mnma, H$a ì`dñWm BË`mXr Am{W©H$ KQ>H$m§da n[aUm_ hmoVmo. Ë`m_wio CËnmXZmMo ñdén dà_mUhr ~XbV OmVo.

iv) V§ÌkmZ {df`H$ KQ>H$ : ZdZ{dZ emoYmÀ`m AmYmao §Ìo, V§Ìo, CnH$aUo, hË`mao `m§À`mV ~Xb hmoVOmVmo. V§ÌkmZmÀ`m àJVr_wio CËnmXZ d godm nwa{dUo `mVhr AZwHy$b ~Xb hmoV OmVmV. ñd §MbrV §Ìo,g§JUH$mMm dmna 21 ì`m eVH$mV dmT>V Joë`mMo {XgyZ oVo.

v) H$m`Xo{df`H$ KQ>H$ : àË oH$ Xoem§Vrb AW©ì`dñWoda {Z §ÌU R>odÊ`mgmR>r AgUmao Am¡Úmo{JH$H$m`Xo \$ma _hÎdmMo AgVmV. `m H$m`Úm§_Ü o H$mimÀ`m n«dmhmV ~Xb H$aUo Amdí`H$ AgVo. H$m`ÚmV ~XbhmoV Joë`mg ì`dgm`mÀ`m H$m ©nÕVrV XoIrb n[aUm_ hmoVmo. CËnmXZ, {dnUZ, ~mOmanoR>, H$m_Jma, ì`dhmanÕVr BË`mXrer g§~§YrV AZoH$ H$m`Xo AmhoV `m H$m`Úm§À`m Mm¡H$Q>rV amhÿZ gd© ì`dgm` H$m © H$amdo bmJVmV.

vi) Am§Vaamï´>r` KQ>H$ : Am§Vaamï´>r` n`m©daUm§_Ü o {d{^Þ XoemMo EH$_oH$m§er Agbooobo g§~§Y {dMmamV¿`mdo bmJVmV. 21 ì`m eVH$mV Am§Vaamï´>r` g§~§Y OmJ{VH$ ì`mnma d Ë`mAmYmao Am{W©H$ àm~ë` Xe©dUmaoAgë`m_wio àJV Xoe N>moQ>çm Xoemda _moR>o à^md nmS>VmV. OmJ{VH$ ì`mnma g§KQ>Z (WTO), noQ>|ÝQ> H$m`Xm`m§Mm {dMma H$éZ OmJ{VH$ ì`mnma YmoaU R>admdo bmJVo.

darb {d{dY _wÔçm§dê$Z AmYw{ZH$ H$mimVrb Am¡Úmo{JH$ d ì`dgm{`H$ n`m©daUm_Ü o n[aUm_ H$aUmaoqH$dm ~Xb H$aUmao KQ>H$ bjmV KoD$Z Ë`mAmYmao ~XbË`m n`m©daUmMo ñdén d AmYw{ZH$ ì`dñWmnZ e¡brVhmoV OmUmao ~Xb bjmV KoVm oVrb.

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5. ~XbË`m n`m©daUm_Ü o AmYw{ZH$ ì`dñWmnZmMo _hÎd :

~XbË`m d J{V_mZ Am¡Úmo{JH$ n`m©daUm§_Ü o AmYw{ZH$ ì`dñWmnZmMo _hÎd gVV dmT>V Amho. ^maVr`AW©ì`dñWm Iwbr Ho$ë`mZ§Va OmJ{VH$sH$aU, CXmarH$aU d ImOJrH$aU AmË_gmV Ho$ë`m_wio maV gaH$maZoXoIrbAm{W©H$ {Z`_Z d {Z §ÌU {eWrb Ho$bo Amho. Am§Vaamï´>r` ñVamdarb ì`mnmamV dmT> Pmë`m_wio CËnmXZ IM©,{dnUZ IM©, dñVy§Mr qH$_V, dñVy§Mr JwUdÎmm, gmYZm§Mr CnbãYVm B. ~m~V ~Xb hmoD$Z EHy$UM CÚmoJ dì`mnma ~Xbbo Amho. OmJ{VH$ ñVam§darb ñnY}_wio àË oH$ ì`dgm` joÌm§_Ü o ZdZdrZ AmìhmZo gm_moao oVAmhoV. Aem ~XbË`m CËnmXZjoÌ, ì`mnmanoR>, àJV V§ÌkmZ `m {d{dY KQ>H$m§_wio ì`dgm`m§Zm d n`m© mZoì`dñWmnZmbmXoIrb ~Xb H$amdo bmJV Amho. darb C„oI Ho$ë`mà_mUo ~Xb hm An[ahm © ~Zbm Amho.ì`dgm{`H$ n`m©daUmVrb ~Xb d Ë`m§À`mda n[aUm_ H$aUmao A§VJ©V d ~mø KQ>H$ {dMmamV KoVë`mZ§Va AgobjmV oVo H$s, `m ~XbmZm gm_moao OmÊ`mgmR>r AmYw{ZH$ ì`dñWmnZmMo V§Ì \$ma _hÎdmMo R>aUma Amho.

AmYw{ZH$ ì`dñWmnZm_Ü o J{V_mZ ñdénmMo, ~hþCÔoer` ñdénmMo, A{YH$ emómoVa d nÕVr {Z_m©UH$ê$Z ì`dñWmnZ Ho$bo OmVo. nrQ>a S>H$a m§À`m_Vo, AmYw{ZH$ ì`dñWmnZ ho YS>mS>rMo, M¡VÝ`Xm`r d ì`dñWmnZmÀ`mH$m¡eë`mda AmYm[aV AgUmao ì`dñWmnZ hmo . ~XbË`m n`m©daUm_Ü o AmYw{ZH$ ì`dñWmnZmMo _hÎd nwT>rbà_mUoXmoZ ^mJm§V {d^mJVm oB©b.

~Xbë`m n`m©daUm§_Ü o AmYw{ZH$ ì`dñWmnZmMo _hÎd

(A) Am{W©H$ _hÎd (~) amï´>r` _hÎd

i) ~Xbm§Mo AmìhmZ nobUo i) amï´>r` gmYZ gm_J«rMm

ii) gmYZm§Mm _hÎm_ Cn`moJ (g§nÎmrMm) `mo½` dmna

iii) ñnY}bm Vm|S> XoUo ii) Am¡Úmo{JH$ {dH$mg

iv) àJV V§ÌkmZmMm bm^ iii) ObX amï´> {dH$mg

v) _Zwî`~i d gmYZm§Mm iv) l_ g_ñ`m gmoS>dUo

`mo½` g_Ýd` v) {Z`m©VrV dmT>

vi) ì`dgm` ñW¡ © vi) amï´>r` gÝ_mZmV dmT>

vii) J{V_mZ ZoV¥Îd

viii) C{Ôï>nyV©Vm

ix) gm_m{OH$ O~m~Xmar

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(A) Am{W©H$ _hÎd :

AmYw{ZH$ H$mimVrb ~XbË`m n`m©daUm§_Ü o AmYw{ZH$ ì`dñWmnZmMo Am{W©H$ _hÎd nwT>rbà_mUo gm§JVm`oVrb.

i) ~Xbm§Mo AmìhmZ nobUo : OmJ{VH$sH$aUm§_wio ì`mnma d CÚmoJjoÌm§_Ü o AZoH$ ZdrZ AmìhmZo {Z_m©UPmbr AmhoV. g§JUH$mMm dmna H$m_mMo ~mø VÎdmda (out sourcing) I§Sy>Z XoUo. ~XbVr ñnYm©, Am§Vaamï´>r`ñVamdarb dñVy d godoMm XOm© B. AmìhmZo nobÊ`mgmR>r Hw$eb d Y§XodmB©H$ ì`dñWmnH$mMr JaO ^mgVo.AmYw{ZH$ ì`dñWmnH$ {e{jV, à{e{jV d AZw dr Agë`m_wio ZdrZ ~Xbm§à_mUo CX² dUmao AmìhmZo nobÊ`mgmR>rH$m` Cnm` H$amdo d ^{dVì`mVrb YmoŠ`m§Zm gm_moao OmUogmR>r H$er ì yhaMZm AmImdr ho {ZU© AmYw{ZH$ì`dñWmnZmg eŠ` Amho. `mMmM n[aUm_ åhUyZ AZoH$ _moR>çm H§$nÝ`m§Zr ñnY}bm Vm|S> XoÊ`mgmR>r EH$ÌrH$aUd {d{bZrH$aUmMr à{H«$`m H$ê$Z g§gmYZo EH${ÌV AmUyZ Amnbo ApñVËd {Q>H$dÊ`mMo àË`j à`ËZ Ho$bo.

ii) gmYZm§Mm _hÎm_ Cn`moJ : CËnmXZmgmR>r Amdí`H$ AgUmar gmYZo åhUOoM y_r, l_, ^m§S>db,H$ƒm_mb, _Zwî`~i Aem gd© gmYZm§Mr amñV XamV OwiUr H$aUo _hÎdmMo AgVo. Aer gmYZo AmYw{ZH$ì`dñWmnZm§_Ü o CËnmXZmÀ`m gd© gmYZm§Mo `mo½` {Z`moOZ, {ZX}eZ d g_Ýd` gmYyZ _hÎm_ Cn`moJ H$aÊ`mMmà`ËZ ì`dñWmnZ H$arV AgVmo. {Z §ÌUmgmR>r AmYw{ZH$ V§Ìo d H$m¡eë o dmnabr OmVmV. l_eŠVrMm _hÎm_Cn`moJ H$aÊ`mgmR>r H$_©Mmè`m§À`m g_ñ`m gmoS>dUo, Ë`m§À`mer ñZohmMo d gbmo»`mMo g§~§Y àñWm{nV H$aUo,H$_©Mmè`m§Zm A{YH$m{YH$ H$m © àoaUm XoD$Z Ë`m§Zm H$m_mgmR>r àmoËgm{hV H$aUo Aem AZoH$ O~m~Xmè`m AmYw{ZH$ì`dñWmnZm_Ü o nma nmS>ë`m OmVmV.

iii) ñnY}bm Vm|S> XoUo : _mJUrnyd© CËnmXZm_wio d Am¡Úmo{JH$ H«$m§Vr_wio _moR>çm à_mUmda CËnmXZmgàma§ Pmbm. Ë`m_wio àË oH$ Xoembm amîQ´>r` d Am§Vaamï´>r` nmVirn ªV Amnbr ~mOmanoR> dmT>dUo JaOoMo ~Zbo.n[aUm_r, ~mOmanoR>oV {dXoer ì`mnmamdarb ~§YZo aÔ Pmbr d Am§Vaamï´>r` ñVamdarb ñnYm© {Z_m©U Pmbr. AemAm§Vaamï´>r` ñnY}_Ü o Amnë`m ì`dgm`mMo ApñVËd {Q>H$dyZ R>odÊ`mgmR>r ñnYm©Ë_H$ qH$_V Am{U CÎm_ XO}MrdñVy {Z_m©U H$aUo JaOoMo ~Zbo. AmYw{ZH$ ì`dñWmnZmÛmao AMyH$ AZw_mZ, n[aUm_H$maH$ {Z`moOZ, H$m ©j_{ZX}eZ d ZoV¥Ëd Am{U à^mdr {Z §ÌU gmÜ` hmoV Agë`m_wio Vrd« ñnY}À`m dmVmdaUmV {Q>Hy$Z amhUo eŠ`Pmbo Amho.

iv) àJV V§ÌkmZmMm bm^ : AmYw{ZH$ ì`dñWmnZmbm {d{dY C{Ôï>ço S>moù`mg_moa R>odyZ H$ënH$ moOZmAmImì`m bmJVmV. AmYw{ZH$ H$mimV ZdZ{dZ emór` emoYm_wio ZdrZ §ÌmMm d V§ÌmMm dmna H$amdm bmJVAmho. g§JUH$s` dmna, ñd §M{bV §ÌmMm dmna Ho$ë`mZo dñVyMo CËnmXZ IM© H$_r d JwUdÎmm OmñV Ago \$m`Xo{_iVmV. AmYw{ZH$ V§ÌmMm dmna H$aÊ`mgmR>r Z{dZ H$m ©nÕVr AmIUo Ë`mà_mUo {Z`moOZ, {ZX}eZ, {Z §ÌUH$m © H$aUo ho AmYw{ZH$ {e{jV d à{e{jV ì`dñWmnH$mbmM eŠ` Amho.

v) _Zwî`~i d gmYZm§Mm mo½` g_Ýd` : ì`dgm`mVrb {d{^Þ gmYZm§Mr mo½` nÕVrZo OwidmOwidH$ê$Z gd© gmYZm§Mm `mo½` Vmi_oi ~gdUo JaOoMo AgVo. ^m§S>db, H$ƒm_mb, §Ìgm_J«r d _Zwî`~i `mCËnmXZmÀ`m {d{dY KQ>H$m§n¡H$s _Zwî`~i ho EH$_od gOrd ñdê$nmMo KQ>H$ Amho. BVa KQ>H$m§Zm MmbZmXoÊ`mgmR>r _Zwî` eŠVr mo½` {XeoZo dmnaUo JaOoMo AgVo. Ë`mgmR>r à^mdr ZoV¥Ëd, mo½` {ZX}eZ d EH$_oH$m§_Ü o

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g§XoedhZ {Z_m©U H$ê$Z g_Ýd` gmYÊ`mMo H$m_ H$amdo bmJVo. AmYw{ZH$ ì`dñWmnZm_Ü o gd© H$m } à^mdrnÕVrZo EH$ noem åhUyZ H$aUo eŠ` Agë`m_wio gd© gOrd d {ZOud KQ>H$m§_Ü o `mo½` g_Ýd` gmYVm oVmo.

vi) ì`dgm` ñW¡ © : ì`dgm`mMo ñW¡ © åhUOo XrK©H$mbrZ d gmVË`nyU© Z\$m {_idUo hmo . AmYw{ZH$ì`dñWmnZm§_wio AmYw{ZH$ V§ÌkmZ, H$m ©j_ _Zwî`~i `m§Mm dmna H$éZ gd© CËnmXZ gmYZm§_Ü o `mo½` g_Ýd`gmYyZ CËnmXH$Vm d Z\$m dmT>dVm oVmo. n[aUm_r, ì`dgm`mMr Am{W©H$ j_Vm dmT>Vo. ì`dñWmnZm§_wio ì`dgm`mMo~mOmanoR>oVrb Zmdbm¡{H$H$ dmTy>Z ì`dgm`mMo Am{W©H$ ñW¡ © dmT>Vo. AmYw{ZH$ ì`dñWmnZm_wio AmYw{ZH$ CËnmXZd {dnUZ V§Ì AmË_gmV H$aUo eŠ` hmoVo.

vii) J{V_mZ ZoV¥Îd : ~XbË`m H$mimÀ`m àdmhmV gVV hmoUmao ~Xb AmË_gmV H$aÊ`mgmR>r g{H«$`_Zwî`~i KQ>H$ `m§Zm A{YH$ H¥$Vrerb ~ZdUo d Ë`mMo ghH$m © {_idUo JaOoMo AgVo. `mgmR>r JVr_mZ dà^mdr ZoV¥Îd JaOoMo AgVo. ~XbUmè`m n[apñWVrà_mUo H$_©Mmè`m§Zm à{ejU XoUo, H$m © àoaUm XoUo `mgmR>rgVV ZoV¥Îd H$aÊ`mMo H$m_ AmYw{ZH$ ì`dñWmnZ H$arV AgVmo.

viii) C{Ôï>çnyV©Vm : AmYw{ZH$ ì`dñWmnZ ~hþCÔoer` ~Zbo Amho. Zâ`m~amo~aM gm_m{OH$ O~m~Xmè`m,Z{dZ V§ÌkmZmMm dmna Aem AZoH$ C{Ôï>m§Zm `mo½` àmYmÝ` XoD$Z ì`dgm`mMr O~m~Xmar nma nmS>mdr bmJVo.ì`dñWmnZ H$m ©H$Ë`mªZm {Z`moOZ d YmoaU R>a{dVmZm nmÌ A{YH$mè`m§Mr d H$_©Mmè`m§Mr JaO AgVo. Aem gd©KQ>H$m§À`m `mo½` g_Ýd`mVyZ ì`mdgm{`H$ C{Ôï>m§Mr nyV©Vm H$aUo AmYw{ZH$ ì`dñWmnZmMr _moR>r O~m~Xmar Amho.

iv) gm_m{OH$ O~m~Xmar : ì`dgm`mMo H$m ©j_ ì`dñWmnZ H$aUo hr AmYw{ZH$ ì`dñWmnZmMr gm_m{OH$O~m~Xmar g_Obr OmVo. m gm_m{OH$ O~m~Xmar_Ü o mJYmaH$m§Mo {hV OnUo. H$_©Mmè`m§Zm mo½` _Oyar AWdm_mo~Xbm XoUo, dñVy§Mr qH$_V {H$\$m`Vera R>odUo, Cn^moŠË`m§Mo {hV gwa{jV R>odUo B. Jmoï>tMm g_mdoe hmoVmo. hrO~m~Xmar nma nmS>Ê`mgmR>r AmYw{ZH$ ì`dñWmnZmbm Amnbr H$m } Hw$ebVoZo d `mo½` àH$mao H$amdr bmJVmV.H$maU eodQ>r ì`dgm`m§_Ü o g_mOmMo {hV Jw§Vbobo AgVo åhUyZ Hw$eb AmYw{ZH$ ì`dñWmnZmÛmao EH$àH$maogm_m{OH$ O~m~Xmar nma nmS>br OmVo.

(~) amï´>r` _hÎd :

Hw$eb d AmYw{ZH$ ì`dñWmnZmMm XoemVrb Am¡Úmo{JH$ d ì`dgm{`H$ {dH$mgm_Ü o _moR>m dmQ>m AgVmo.CÚmoJjoÌmMo n[aUm_ amï´>mÀ`m {dH$mgmda hmoVmV. amï´>mMr àJVr hmoÊ`mgmR>r XoemVrb CÚmoJ d ì`dgm` ObXJVrZo{dH${gV hmoUo JaOoMo AgVo. CÚmoJ d ì`dgm`m§Mr àJVr Hw$eb ì`dñWmnZmda Adb§~yZ AgVo. `mMo dñVw{Zð>CXmhaU OnmZ d A_o[aH$m ho Xoe hmo . `m XmoÝhrhr Xoem§_Ü o AmYw{ZH$ ì`dñWmnZmÀ`m V§ÌmMm dmna Ho$ë`m_wioAm¡Úmo{JH$ àJVr Pmbr d Ë`m_wio XmoÝhrhr XoemMr amï´>r` g_¥Õr d àJVr ObXJVrZo Pmë`mMo {XgyZ oVo.

AmYw{ZH$ ì`dñWmnZmMo amï´>r` _hÎd nwT>rb _wÔçm§dê$Z ñnï> H$aVm oB©b -

i) amï´>r` g§nÎmrMm `mo½` dmna : AmYw{ZH$ ì`dñWmnZmÛmao amï´>r` gmYZg§nÎmrMm A{YH$ à^mdrnUoemoY KoD$Z {d{Z`moJ H$aVm oVmo. ^maVmVrb Z¡g{J©H$ gmYZg§nÎmr åhUOoM yJ^m©Vrb I{ZOo, dZg§nÎmr dObg§nÎmr `m§Mm emoY KoD$Z `m g§nÎmrMm `mo½` {Z`moOZmÛmao _hÎm_ dmna H$aUo ho XoemÀ`m {dH$mgmÀ`m ÑîQ>rZo\$ma _hÎdmMo Amho. Hw$eb d AmYw{ZH$ ì`dñWmnZm_wio Z¡g{J©H$ g§gmYZo, _Zwî` g§gmYZo `m§Mo à^mdr {Z`moOZ

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d `mo½` g_Ýd` gmYyZ _hÎm_ Cn`moJ H$aUo eŠ` Amho. `m_wio XoemÀ`m _`m©{XV g§nÎmrMm H$miOrnyd©H$ dmnaH$ê$Z A{YH$m{YH$ {dH$mgmgmR>r Cn`moJ hmoD$ eHo$b.

ii) Am¡Úmo{JH$ {dH$mg : AmYw{ZH$ ì`dñWmnZm_wio _moR>çm CÚmoJm§Zm A{YH$ H$m ©j_nUo MmbdUo eŠ`Pmbo Amho. CÚmoJ ñWmnZ H$aUo, Ë`mgmR>r bmJUmao gd© gmYZgm_J«r EH${ÌV AmUUo, CËnmXZ à{H«$`m doioV nyU©H$éZ CÚmoJ {dH$mg d ñW¡ © àmá H$aUo BË`mXr gd© KS>m_moS>r Ho$di H$ënH$ d àJV AmYw{ZH$ ì`dñWmnH$s`H$m¡eë`mÛmao eŠ` Amho. _yb yV CÚmoJ Y§ÚmÀ`m dmT>r_wio N>moQ>çm CÚmoJm§Zm XoIrb MmbZm {_iVo. XoemMrAm¡Úmo{JH$ àJVr N>moQ>çm-_moR>çm gd© CÚmoJm§À`m EH${ÌV {dH$mgmda Adb§~yZ Amho. ~XbË`m H$mimÀ`màdmhmV CÚmoJm§À`m Amìhm§Zm§Zm nobÊ`mgmR>r AmYw{ZH$ ì`dñWmnZ _moR>o ghH$m © H$aVo.

iii) ObX amï´> {dH$mg : AmYw{ZH$ ì`dñWmnZmÀ`m àJV V§Ìm_wio XoemVrb CÚmoJm§Zm MmbZm {_iVo.H$moUË`mhr XoemMr àJVr Ë`m XoemVrb CÚmoJ, ì`dgm` d godm joÌm§da Adb§~yZ AgVo. eoVr, ì`mnma, CÚmoJd godm§gmR>r drO{Z{_©Vr, añVo ~m§YUr Aem m¡{VH$ gw{dYm àJV Agmì`m bmJVmV. Am{W©H$ joÌmVrb dmhVyH$,{d_m, ~±H$m, Xyag§Mma, Q>nmb godm XoUmè`m g§ñWm H$m ©j_ ì`dñWmnZm_wio A{YH$ à^mdr ~ZVmV. m g§ñWm§À`mAm{W©H$ àJVrda XoemMm Am{W©H$ {dH$mgmMm Xa Adb§~yZ Amho. WmoS>Š`mV ObX amï´>r` {dH$mgmgmR>r AmYw{ZH$ì`dñWmnZmMm dmna \$ma JaOoMm Amho.

iv) l_ g_ñ`m gmoS>dUo : AmYw{ZH$ ì`dñWmnZmMr JaO _Zwî`~i ì`dñWmnZm_Ü o A{YH$ à^mdrnUohmoVmZm {XgyZ oVo. àJV V§ÌkmZm_wio CËnmXZmÀ`m `m KQ>H$mbm XoIrb A{YH$m{YH$ H$m¡eë`nyU© hmoUo JaOoMo~Zbo Amho. ì`dñWmnZ d H$_©Mmar m§À`mVrb gbmo»`mMo g§~§Y àñWm{nV H$aUo d H$_©Mmè`m§Zm g_mYmZr R>odUohr H$mimMr JaO Amho. AmYw{ZH$ ì`dñWmnZmcm _mbH$ d H$_©Mmar `m§À`mVrb Xwdm åhUyZ H$m_ H$amdo bmJVo.ì`dñWmnZ ho H$_©Mmè`m§Zm àmoËgm{hV H$aUmao d Ë`m§À`m g_ñ`m à^mdrnUo hmVmiUmao Agmdo. XoemVrb _Zwî`g§gmYZm§Mm `mo½` àH$mao dmna H$aÊ`mgmR>r `mo½` {Z`moOZ d C{Ôï>nyaH$ H$_©Mmar YmoaU _hÎdmMo R>aVo.

v) {Z`m©VrV dmT> : AmOÀ`m H$mimV ì`mnma Am§Vaamï´>r` ñdê$nmMm ~Zbm Amho. CXm[aH$aUmÀ`mYmoaUm_wio gd© Xoem§Mo Am`mV-{Z`m©V dmT>bo Amho. ^maVmV naXoer V§ÌkmZ, {dÎm nwadR>m `m§Mo Am`mV _moR>çmà_mUmV hmoV Amho. {Z`m©V ì`mnmamVrb Vrd« ñnYm© d Am§Vaamï´>r` ñVamdarb dñVy XOm© hr H$mimMr JaO ~ZbrAmho. AmYw{ZH$ ì`dñWmnZmÛmao dñVyMm XOm© CƒV_ R>odÊ`mMm à`ËZ Ho$bm OmVmo. Hw$eb {Z`moOZ, g§KQ>Z d{Z §ÌUmÛmao A{YH$m{YH$ {H$\$m`Vera dñVy V`ma hmoVmV. åhUyZM AmYw{ZH$ ì`dñWmnZmMo Am`mV d {Z`m©VdmT>r_Ü o _mobmMo ghH$m © bm^V Amho.

vi) amï´>r` gÝ_mZmV dmT> : Am§Vaamï´>r` ~mOmanoR>o_Ü o Aem Xoem§ZmM Am¡Úmo{JH$ gÝ_mZ {_iVmo.Á`m§À`m dñVy§Zm A{YH$ _mJUr Amho. dñVyMr ñnYm©Ë_H$ qH$_V, dñVyMr JwUdÎmm, VËna godm B. Jmoï>rAm§Vaamï´>r` ñVamda ì`mnmamgmR>r _hÎdmÀ`m R>aVmV. _m{hVr V§ÌkmZm_wio gd© XoemVrb àË oH$ dñVyMr g§nyU©_m{hVr OJ^a CnbãY hmoUo ghO eŠ` Pmbo Amho. dñVy d godoÀ`m CËnmXZmgmR>r AmYw{ZH$ ì`dñWmnZmbmA{YH$ H$ënH$ d OmJéH$ ìhmdo bmJVo. ^maVmV AZoH$ CÚmoJ g_yhm§Mo Zmdbm¡{H$H$ Am§Vaamï´>r` ñVamdaR>iH$nUo d Cƒ H«$_dmar_Ü o JUbo OmVo. `mMo H$maU Ë`m CÚmoJ g_yhmVrb à^mdr ì`dñWmnZ hmo .

CXm. Q>mQ>m CÚmoJ, [abm`Ýg B.

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darb {d{dY _wÔçm§déZ AmYw{ZH$ ì`dñWmnZmMo Am{W©H$ d amï´>r` _hÎd ñnï> hmoVo.

{dÚm{nR>r` ñdénmMo àíZ

1. AmYw{ZH$ ì`dñWmnZmMr g§H$ënZm WmoS>Š`mV ñnï> H$am.

2. AmYw{ZH$ ì`dñWmnZmMo ñdê$n WmoS>Š`mV gm§Jm.

3. ~XbË`m n`m©daUmVrb AmYw{ZH$ ì`dñWmnZmMo _hÎd ñnï> H$am.

4. Q>rnm {bhm.

A) AmYw{ZH$ ì`dñWmnZmMo ñdê$n

~) AmYw{ZH$ ì`dñWmnZmMr g§H$ënZm

H$) AmYw{ZH$ ì`dñWmnZmMo amï´>r` _hÎd.

ªªª

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Jm^m yV gj_VoMo KQ>H$ (Factors of Core Competencies)

àm. gr. Ho$. àëhmX `m§Zr gd©àW_ 1990 _Ü o Jm^m yV gj_Vm hr g§H$ënZm _m§S>br. gr. Ho$. àëhmXd J°ar h°_ob `m§Zr Jm^m yV gj_VoMr Ho$bobr ì`m»`m - ""Jm^m yV gj_Vm hr H$m¡eë o d V§ÌkmZ `m§MoEH$ÌrH$aU AgyZ Ë`mÛmao H§$nZr Amnë`m J«mhH$m§Zm {d{eï> \$m`Xo hmoD$ eH$Vo.'' m ì`m» oZwgma m {dMmad§VmZrAmYw{ZH$ H$mimV H$moUË`mhr Am¡Úmo{JH$ g§ñWoÀ`m èmgmR>r Amdí`H$ AgUmao EH$ _hÎdnyU© KQ>H$ åhUOoMg§ñWoMr Jm^m yV gj_Vm AmoiIUo d dmT>dUo hmo . hr gj_Vm g§ñWoVrb {deof gmYZgm_J«r, {deof H$m¡eë o,V§ÌkmZ, g§KQ>Z H$m¡eë o B. KQ>H$m§da Adb§~yZ AgVo.

Jm^m yV gj_VoMo KQ>H$ :

àm. gr. Ho$. àëhmX Am{U h°_ob m§Zr _m§S>boë`m "{dH$mgmgmR>r Jm^m yV gj_VoMm g_Vmob' (Leverging

the core Competence for Growth) hm {gÕm§V 1990 _Ü o gd©_mÝ` Pmbm. Ë`m§Zr _m§S>boë`m m {gÕm§VmMoåhUOoM Am^m yV gj_VoMo KQ>H$ nwT>rbà_mUo -

1. {dH$mgmgmR>r gVV à`ËZ : AmYw{ZH$ ñnY}À`m H$mimV H$moUË`mhr CÚmoJ g§ñWobm A{YH$m{YH$ ed Z\$m {_idÊ`mgmR>r ZdrZ V§ÌmMm d ZdrZ dñVyMm {dH$mg H$amdm bmJVmo. mgmR>r {dÎmr` Jw§VdUyH$ dmT>dmdrbmJVo. g§ñWoVrb g§emoYZ d {dH$mg {d^mJmMo gmVË`nyU© à`moJ d gh^mJ Amdí`H$ AgVmV.

2. j_VoMm Aä`mg : Jm^m yV gj_Vm {Z_m©U H$éZ {dH${gV H$aÊ`mgmR>r H§$nZrMo C{Ôï> CnbãYj_Vm d H$_mb _`m©Xm `m§Mm Aä`mg H$éZ H§$nZrMr dV©_mZ j_Vm AmoiIbr OmVo. H§$nZrZo Ho$di dñVyCËnmXZ Z\$m d ~mOmanoR> `mdaM â Z XoVm EHy$U J«mhH$m§À`m d g_mOmÀ`m \$m`ÚmgmR>r d n`m©daUmÀ`mg_VmobmgmR>r Aä`mg H$éZ j_Vm dmT>{dÊ`mMm à`ËZ H$amdm. Amnë`m j_Vm emoYyZ Ë`m§Mm Aä`mg H$éZË`m§À`m {dH$mgmgmR>r gd© Ñ{ï>H$moUmVyZ {dMma H$éZ ñnY©H$mnojm doJio d _hÎdnyU© KQ>H$ {Z_m©U H$aÊ`mMmà`ËZ H$amdm.

3. ì`dñWmnZ H$m¡eë` : Jm^m yV gj_Vm {Z_m©U H$aVmZm H$moUË`mhr H§$nZrVrb ì`dñWmnH$sàMZm, H$m © d H$m¡eë o _hÎdnyU© R>aVmV. d[að> ì`dñWmnZmbm ZdZdrZ V§ÌmMm dmna, Amnë`m YmoaUmMr ZdrZ{Xem R>a{dUo Aer {d{dY AmìhmZo ñdrH$mamdr bmJVmV. ZdrZ V§ÌkmZ d H$m¡eëò dmnaÊ`mgmR>r `mo½`{Z`moOZ, g§KQ>Z, g_Ýd` d {Z §ÌU Amdí`H$ Amho. ZdrZ g§Yr d dmVmdaU ñdrH$ma H$aÊ`mgmR>r H${Zð>H$_©Mmè`m§Mr _mZ{gH$Vm ~XbUo ho _moR>o AmìhmZ d[að> ì`dñWmnZmg nma nmS>mdo bmJVo. g§JUH$mMm dmna,ZdrZ CËnmXZ §Ì, V§Ìo dmnaÊ`mMr _mZ{gH$Vm {Z_m©U H$aVmZm AZoH$ AS>MUtZm Vm|S> Úmdo bmJVo.

4. ì`dñWmnZmMr nwZa©MZm : AmYw{ZH$ ì`dñWmnH$s` V§ÌmZwgma ì`dñWmnZ nÕVr VrZ nmVù`m§da Z

14

amhVmV, Ë`mMr nwZa©MZm Ho$br OmV Amho. "nmVira{hV ì`dñWmnZ' hr ZdrZ g§H$ënZm A§_bmV AmUbr OmVAmho. ì`dñWmnZmÀ`m H$m`m©_Ü o H$_©Mmè`m§Mm gh^mJ, J«mhH$ d nwadR>oXmam§Mr _Vo {dMmamV KoVbr OmV AmhoV.Ë`m_wio hiwhiw ì`dñWmnZ A{YH$ma gmIir d ñVa m§À`mVrb nwZa©MZm hr ~XbË`m ì`mdgm{`H$ n`m©daUm_Ü oJaOoMo ~Zbr Amho.

5. ~XbVm H$mi : AmYw{ZH$ ì`dñWmnZm_Ü o ^{dî`H$mimer g§~§YrV AZw_mZ ~m§YVmZm {d{dYKQ>H$m§Mr _m{hVr {_i{dUo JaOoMo ~Zbo Amho. g§JUH$ d B§Q>aZoQ>Ûmao _m{hVr KoD$Z Z{dZ R>moH$Vmio ~m§Ybo OmVAmhoV. yVH$mimVrb ì`dñWmnZmMr AZoH$ VÎdo, {gÕm§V AmO H$mb~mø R>aV AmhoV. Amnë`m g§ñWoMrd¡{eï>ço Zì`mZo {Z_m©U H$aVmZm ^{dî`H$mbrZ ~Xbm§Mm AMyH$ A§XmO ~m§YÊ`mMm à`ËZ ì`dñWmnZmbm H$amdmbmJV Amho.

6. {dH$mgmMm Jm^m : Jm^m yV gj_Vo_Ü o ZdrZ H$m¡eë`, V§ÌkmZ `m§Mm \$m`Xm J«mhH$m§Zm H$éZXoÊ`mgmR>r à`ËZ hmoVmo. ~XbË`m H$mimÀ`m àdmhmV J«mhH$m§À`m JaOm, AmdS>r-{ZdS>r ~XbV AmhoV. VgoMJ«mhH$ A{YH$ OmJ¥V d qH$_Vr{df`r A{YH$ AmJ«hr ~Zbm Amho. Ë`m_wio Zd{Z{_©Vr d JwUdÎmm `mbm àmYmÝ`XodyZ ZdZ{dZ dñVy d godm§Mr {Z{_©Vr H$aUo JaOoMo ~Zbo Amho. XyaÑîQ>r, H$ënH$Vm, Z{dZ emoY, g§emoYZ`mH$S>o A{YH$ bj H|${ÐV Ho$ë`mg H§$nZrMr Jm^m yV gj_Vm {dH$grV hmoUo d {Q>Hy$Z amhUo eŠ` Amho.

7. ~XbVr ñnYm©Ë_H$ n[apñWVr : 21 ì`m eVH$mVrb CÚmoJ ì`dgm`m§Zm ~XbË`m ñnYm©Ë_H$n[apñWVrMo ^mZ R>odUo JaOoMo Amho Ago àm. gr. Ho$. àëhmX `m§Mo _V Amho. ì`dñWmnZmer g§~§YrV gd©H$m`m©_Ü o ~Xb hmoVmZm {XgyZ oVmo. åhUOoM {Z`moOZ, g§KQ>Z, {ZX}eZ d {Z §ÌU hr H$m © H$aVmZm Z{dZ V§ÌmMmdmna H$éZ Am§Vaamï´>r` ñVamdarb ñnY}bm Vm|S> XoÊ`mgmR>r JwUdÎmm nyaH$ H$m © H$aÊ`mMo à`ËZ hmoV AmhoV.V§ÌkmZmÀ`m EH${ÌH$aUm_wio, g§JUH$sH$aUm_wio, g§XoedhZm_wio CÚmoJm§À`m ñnYm©Ë_H$ n[apñWVrV A_ybmJ«ñdénmMo ~Xb hmoV AmhoV.

ì`dñWmnZmÀ`m H$m`m©V nwT>rb ~Xb AmìhmZmË_H$ R>aVmV.

(A) gm§ñH¥${VH$ d ~m¡{ÕH$ {d{dYVoMo ì`dñWmnZ.

(~) ApñWa ~mOmanoR>oMo ì`dñWmnZ.

(H$) B§Q>aZoQ>Mm ì`dñWmnZmda hmoUmam n[aUm_.

(S>) Zì`m d ~XbË`m J«mhH$ àd¥ÎmrMo ì`dñWmnZ B.

darb {d{dY ì`dñWmnZmÀ`m JaOm bjmV KodyZ Jm^m yV gj_Vm dmT>{dÊ`mgmR>r ì`dñWmnH$m§nwT>rbAmìhmZo A{YH$ H${R>U d _hÎdmMo Agë`mMo OmUdVo. Am§Vaamï´>r` ñVamdarb ì`mnma dmT>{dVmZm {d{dYXoemVrb g§ñH¥$Vr d ~m¡{ÕH$Vo_Ü o {d{dYVm Agë`m_wio `m gd© Jmoï>r g_OmdyZ KodyZ H$ënH$ ~wÕrZo Zd{Z{_©VrH$amdr bmJVo. ~XbVr ~mOmanoR> J«mhH$m§À`m ~XbË`m AmdS>r{ZdS>r, B§Q>aZoQ>À`m dmnamÛmao Q>o{bem°qnJ dmB§Q>aZoQ>em°qnJ Aem Z{dZ {dnZZmÀ`m g§H$ënZm B. gd© KQ>H$m§Mm {dMma H$éZ g§ñWoMr Jm^m yV gj_Vm {Z_m©Ud {dH$grV H$aÊ`mMm à`ËZ Ho$bm nm{hOo Ago {dMma AmYw{ZH$ ì`dñWmnH$s` {dMma åhUyZ àm. gr. Ho$. àëhmX`m§Zr _m§S>bo.

ªªª

15

KQ>H$ H«$. 3

H§$nZr emgZ Am{U J«mhH$ g§~§Y ì`dñWmnZ(A) H§$nZr emgZ : g§H$ënZm, ì`m»`m, H§$nZr emgZ_Ü o g§MmbH$ _§S>i,

^mJYmaH$ Am{U A§Ho$jH$ `m§Mr y{_H$m(~) J«mhH$ g§~§Y ì`dñWmnZ : g§H$ënZm, AmYw{ZH$ wJmV J«mhH$ g§~§Y

ì`dñWmnZmMo _hÎd, B©-J«mhH$ g§~§Y ì`dñWmnZ.

3.0 C{Ôï>o :

`m KQ>H$mMr C{Ôï>o nwT>rbà_mUo :

1) H§$nZr emgZ hr g§H$ënZm g_OyZ KoUo.

2) H§$nZr emgZmVrb g§MmbH$ _§S>i, ^mJYmaH$ d A§Ho$jH$ `m§Mr y{_H$m Aä`mgZo.

3) J«mhH$ g§~§Y ì`dñWmnZ hr g§H$ënZm g_OyZ KoUo.

4) AmYw{ZH$ wJmVrb J«mhH$ g§~§Y ì`dñWmnZmMo _hÎd Aä`mgZo.

5) B©-J«mhH$ g§~§Y ì`dñWmnZ Aä`mgZo.

3.1 àñVmdZm :

H§$nZr emgZ m g§H$ënZoMr ~rOo àm_w»`mZo Amnë`mbm A_o[aHo$Vrb "dm°Q>aJoQ>' m KmoQ>mù`mVyZ nmhm`bm{_iVmV. Ë`mZ§Va 1990 _Ü o B§½b§S>_Ü o AZoH$ _moR>çm H§$nÝ`m AZno{jVnUo ~wS>më`m. `m H§$nÝ`m§Mr Am{W©H$pñWVr BVH$s Imbmdbobr hmoVr `mMr H$ënZm Jw§VdUyH$YmaH$m§Zm Ambr Zmhr. `mVyZ B§½b§S>_Ü o {dÎmr`joÌmV_moR>m Jm|Yi {Z_m©U Pmbm. åhUyZ `m H§$nÝ`m§À`m {dÎmr` ~m~tMr Mm¡H$er H$aÊ`mgmR>r ga A°{S´>`Z H°$S>~ar`m§À`m AÜ`jVoImbr EH$ H${_Q>r ñWmnZ H$aÊ`mV Ambr. {VMo Zmd H°$S>~ar H${_Q>r Ago hmoVo. `m H${_Q>rZo1992 _Ü o Omo Ahdmb à{gÕ Ho$bm Ë`mVyZM H§$nZr OJVmV "H$mnm}aoQ> JìhZ©g' (Corporate Goverance)

hm EH$ nadbrMm eãX ê$T> Pmbm.

H§$nZr `m g§ñWoV ^mJYmaH$ cm^m§í`mgmR>r ^m§S>db Jw§VdVmV nU X¡Z§{XZ ì`dhmam~m~VMr O~m~XmarñdrH$maV ZmhrV. ì`dñWmnH$ ì`dgm` Mmb{dVmV na§Vw Jw§VdUyH$ H$aV ZmhrV. g§MmbH$ _§S>i Oo ^mJYmaH$m§Moà{V{ZYr AgVmV Vo H§$nZrMr YmoaUo AmIyZ Ë`mà_mUo àemgZ Mmby Amho H$m Zmhr ho nmhVmV. `mVyZM H§$nZremgZ hr g§H$ënZm ApñVËdmV Ambr.

^maVmV H§$nZr emgZmMr Iar MMm© "gË`_ H§$nZrVrb' J¡aì`dhmamVyZ gwê$ Pmbr. Or gË`_ H§$nZr2008 _Ü o Golden Peacock Global Award for Excellence in Corporate Governance Zo gÝ_m{ZV



16

Ho$bobr hmoVr Ë`m H§$nZrV Pmboë`m J¡aì`dhmam_wio H§$nZr emgZì`dñWoVrb ÌyQ>r~Ôb {dMma H$aÊ`mMr n[apñWVr{Z_m©U Pmbr. `mVyZM H§$nZr emgZ hr g§H$ënZm g{dñVa Aä`mgZo Amdí`H$ ^mgy bmJbo.

3.2 H§$nZr emgZ - g§H$ënZm :

H§$nZr emgZ hr Aem àH$maMr à{H«$`m Amho H$s Á`m_Ü o Amnë`m {hVKQ>H$m§À`m {hVmMr OnUyH$ Ho$brOmVo. H§$nZr emgZ- g§H$ënZm nwT>rbà_mUo ñnï> H$aVm oB©b.

(A) H§$nZr emgZ hr H§$nZr Mmb{dÊ`mgmR>r V`ma Ho$bobr nÕV Amho : H§$nZr emgZ ì`dñWoVAmnbr C{Ôï>o d Ü o JmR>Ê`mgmR>r _mJ©Xe©H$ VÎdm§Mm g_mdoe hmoVmo. Ë`mÛmao H§$nZr Amnë`m {d{dY {hVKQ>H$m§À`m{hVmMo g§dY©Z H$aVo. H§$nZrÀ`m {hVKQ>H$m_Ü o ^mJYmaH$, g§MmbH$ _§S>i, ì`dñWmnH$, Jw§VdUyH$YmaH$ VgoMJ«mhH$, H$_©Mmar, g_mO BË`mXtMm g_mdoe hmoVmo.

(~) H§$nZr emgZ-EH$ {dœñWmMr y{_H$m : H§$nZr emgZ ì`dñWoV g§MmbH$ _§S>i d ì`dñWmnH$ho BVa {hVKQ>H$m§À`m {hVm§Mo ajU H$aÊ`mgmR>r {dœñWmMr y{_H$m nma nmS>VmV.

(H$) H§$nZr emgZ åhUOo ì`dgm{`Z Amamo½` (Health of Enterprise) OnUmar ì`dñWm hmo: H§$nZr emgZmV {hVKQ>H$m§À`m ^ë`mgmR>r àË`oH$ H¥$Vr Ho$br OmVo. ~{hñW g§MmbH$m§Mm XOm© gwYmaUo,g_mOmVrb Jw§VdUyH$XmaH$m§À`m _ZmV {XK©H$mbrZ Jw§VdUwH$s~Ôb emœV dmVmdaU {Z_m©U H$aUo, Ë`m~m~VAmdí`H$ Vr Iar _m{hVr nwa{dUo Am{U X¡Z§{XZ ì`dhmamda H$m ©H$mar ì`dñWmnZm_m\©$V XoIaoI d àemgZR>odUo `m nÕVrÛmao H§$nZr emgZ ì`dgm`mMo Amamo½` O_Vo.

(S>) H§$nZr emgZ åhUOo H§$nZr àemgZmV nmaXe©H$Vm (Transparency) CÎmaXm{`Ëd (Ac-

countability) d Mm§Jë`m H$m_mMr nÕV (Good Performance) hmo : H§$nZr emgZmV nmaXe©H$VobmA{YH$ _hÎd AgVo. àË oH$ ì`dñWmn{H$` KQ>H$mMr O~m~Xmar Ë`m§Zr Ho$boë`m àË oH$ H¥$VrMo CÎmaXm{`ËdmVyZ{Z{üV Ho$bobr AgVo. `mVyZM EH$ Mm§Jbr H$m_ H$aÊ`mMr nÕV {Z_m©U hmoVo.

(B) H§$nZr emgZ EH$ VmH$Vdma A§VJ©V ì`dñWmnZ ì`dñWm hmo : H§$nZrMr YmoaUo AemàH$maMrAgVmV H$s Á`m_wio gd© bm^YmaH$m§À`m \$m`ÚmgmR>r àË oH$ H¥$Vr Ho$br OmVo. Ë`mda H$mQ>oH$moa bj R>odUmarH§$nZr emgZ hr A§VJ©V ì`dñWmnZ ì`dñWm Amho.

(\$) H§$nZr emgZ gm_m{OH$ O~m~Xmar nyU© H$aUmar ì`dñWm : H§$nZr emgZmÛmao àË oH$ {hVKQ>H$m§À`m{hVmMo ajU H$ê$Z gm_m{OH$ O~m~Xmar nyU© H$aUmar hr ì`dñWm Amho.

3.3 H§$nZr emgZ - ì`m»`m :

{d{dY {dMmad§VmZr H§$nZr emgZ `m g§H$ënZoMr ì`m»`m nwT>rbà_mUo Ho$bobr Amho.

1) {_ëQ>Z \«$mBS>_Z : ""H$m`Xm d ê$T>tÀ`m AmYmao g_mOmVrb _yb yV {Z`_mZm Yê$Z ^mJYmaH$m§À`mBÀN>oZwgma ì`dgm` Mmb{dUo åhUOo H§$nZr emgZ hmo .''

(To conduct the business in accordance with schareholders' desires while confirming to

the basic rules of the society embodied in law and local customs - Milton Friedman)

17

2) H°$S>~ar H${_Q>r : ""H§$nZr emgZ åhUOo Aer nÕV hmo H$s {OÀ`mÛmao H§$nÝ`m {ZX}{eV d {Z §{ÌVHo$ë`m OmVmV. H§$nZr g§MmbH$ _§S>img Ë`m_Ü o _Ü`dVu ñWmZ AgVo.''

(Corporate Governance is the system by which companies are directed and controlled,

thus placing the Board of Directors of the company in the centre of the governance system. -

Cadbury Committee)

3) Oo dmoë\o$ÝgmoZ, ào{gS>oÝQ> Am°\$ dëS>© ~±H$ : ""H§$nZr emgZ åhUOo H§$nZr ì`dhmamV C{MVnUmAmUUo, nmaXe©H$Vm R>odUo d àË oH$ ì`dhmam~m~VMo CÎmaXm{`Ëd {Z{üV H$aUo hmo .''

(Corporate Governance is all about promoting corporate fairness, transparency and ac-

countability. - J. Wolfensohn, President of World Bank).

3.4 H§$nZr emgZ - d¡{eï>o :

darb ì`m»`mdê$Z H§$nZr emgZ `m g§H$ënZoMr nwT>rb d¡{eï>o gm§JVm oVrb.

1) ^mJYmaH$m§À`m gdm}Îm_ {hVmg àmYmÝ` : H§$nZr emgZmÛmao H§$nZrMm H$ma^ma {ZX}{eV d {Z §{ÌVH$ê$Z ^mJYmaH$m§À`m gdm}Îm_ {hVmg àmYmÝ` XoUo Amdí`H$ Amho. Ë`mgmR>r ^mJYmaH$m§À`mdVrZo X¡Z§{XZì`dhmamV g§MmbH$ _§S>i bj KmbV AgVo.

2) _Ü`dVu ñWmZ : H§$nZrMr Ano{jV C{Ôï>o gmÜ` H$aÊ`mgmR>r g§MmbH$ _§S>i ho O~m~Xma Amho.åhUyZ H§$nZr emgZ ì`dñWoV g§MmbH$ _§S>img _Ü`dVu ñWmZ Amho.

3) BVa {hVKQ>H$m§À`m {hVmg àmYmÝ` : ^mJYmaH$mì`{V[aŠV BVa {hVKQ>H$m§À`m CXm. gaH$ma,H§$nZrMo J«mhH$, H$_©Mmar, nwadR>oXma BË`mXr {hVmMmhr {dMma H§$nZr emgZmV Ho$bm OmVmo.

4) H§$nZr ì`dhmamV C{MVnUm, nmaXe©H$Vm d ~m§YrbH$s Amdí`H$ : H§$nZrÀ`m àË oH$ ì`dhmamVC{MVnUm, nmaXe©H$Vm d ~m§{YbH$s Amdí`H$ Amho. Ë`mgmR>r H§$nZrÀ`m dm{f©H$ AhdmbmVyZ gË`, `mo½` dAMyH$ _m{hVr {Xbr OmB©b, H$moUVrhr _m{hVr XS>dyZ R>odbr OmUmar Zmhr AWdm ImoQ>r _m{hVr {Xbr OmUmaZmhr `mMr H$miOr H§$nZr emgZmV KoVbr OmVo.

5) H§$nZr emgZm_Ü o A§Ho$jH$mMr y{_H$m : A§Ho$jH$mZo H§$nZrÀ`m g^mgXm§Zm {dÎmr` ì`dhmamMrC{MV _m{hVr XoUo ~§YZH$maH$ Amho. {dÎmr` ì`dhmamÀ`m gË`Vo~Ôb X~mda{hV _V XodyZ Ë`m§Zr gd© {hVKQ>H$m§À`m{hVmMo ajU H$aUo hr Ë`m§Mr H$m`Xo{ea O~m~Xmar Amho.

3.5 H§$nZr emgZ - _hÎd :

H§$nZr àemgZmV nmaXe©H$Vm, C{MVnUm d ~m§{YbH$s {Z_m©U hmoV Agë`mZo gd© {hVKQ>H$m§À`m {hVmMoajU hmoVo. H§$nZr emgZmMo _hÎd nwT>rb _wÔçmVyZ ñnï> H$aVm oB©b.

1) nmaXe©H$Vm d IwbonUm : H§$nZrÀ`m àË oH$ ì`dhmamV nmaXe©H$Vm d IwbonUm Agë`m_wioH$moUmMrhr \$gdUyH$ hmoV Zmhr.

2) ^mJYmaH$m§Mm bm^ : H§$nZr g§KQ>ZoV ^mJYmaH$ (_mbH$) d ì`dñWmnH$ XmoZ doJio KQ>H$ AmhoV.

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^mJYmaH$ Oar ^m§S>db nwa{dV Agbo Var Ë`mMm dmna ì`dñWmnH$ H$aVmV. H§$nZr emgZ ì`dñWo_wio H$m`Xm,{Z`_ `m§Mo H$mQ>oH$moa nmbZ hmoD$Z ^mJYmaH$m§À`m bm^mV dmT> hmoVo.

3) J«mhH$ g_mYmZ : H§$nZr emgZ H$m ©j_ PmboZo dñVy d god|À`m {Z{_©Vr_Ü o JwUmË_H$ dmT> hmoD$ZJ«mhH$ g_mYmZmV dmT> hmoVo.

4) Jw§VdUyH$Xmam§À`m {dídmgmV dmT> : H§$nZr emgZàUmbr_wio ì`dgm` d Zâ`mV àM§S> dmT> hmoVo.Ë`mMm n[aUm_ ^maVr` VgoM naXoer Jw§VdUyH$Xmam§À`m Jw§VdUwH$sV dmT> hmoVo. Ë`m_wio ^maVr` ^mJ^m§S>dbmVdmT> hmoV Amho.

5) AMyH$ _m{hVr : H§$nZr emgZ àUmbr_wio H§$nÝ`m§Zm Amnë`m {dÎmr` ì`dhmam~m~V gd© Amdí`H$d Iar _m{hVr àX{e©V H$amdr bmJVo. Ë`m_wio {hVKQ>H$m§Mr \$gdUyH$ hmoV Zmhr.

6) H$moS> Am°\$ H§$S>ŠQ> (g§{hVm) : H§$nZr emgZ ì`dñWoV g§MmbH$, H$_©Mmar, A§Ho$jH$, gMrdBË`mXr gdmªÀ`m O~m~Xmè`m, H$V©ì`o, CÎmaXm{`Ëd {Z{üV H$aUogmR>r AmMmag§{hVm V`ma Ho$bobr AgVo.Ë`mZwgma {Z`{_V d X¡Z§{XZ ì`dhmamV AMyH$Vm amhVo.

7) {dXoer Jw§VUwH$sV dmT> : H§$nZr emgZ ì`dñWo_wio H§$nZr H$ma^mamV IwbonUm, C{MVnUm dnmaXe©H$Vm amhVo. Ë`m_wio {dXoer J§wVdUyH$YmaH$m§À`m {dídmgmV dmT> hmoD$Z {dXoer Jw§VdUyH$ dmT>Vo.

8) Am{W©H$ J¡aì`dhmamg à{V~§Y : H§$nZr emgZ ì`dñWoV g§MmbH$, A§Ho$jH$, g{Md BË`mXr gd©KQ>H$m§Mr H§$nZrÀ`m Am{W©H$ ì`dhmam~m~V O~m~Xmè`m {Z{üV AgVmV. Ë`m_wio Am{W©H$ J¡aì`dhmamZm à{V~§YamhZog _XV hmoVo.

9) ^m§S>db ~mOmamV H§$nÝ`m§Mr nV dmT>Vo : nmaXe©H$Vm, C{MV ì`dhma d gd© {hVKQ>H$m§À`m{hVm§Mm {dMma H$ê$Z Am{W©H$ ì`dhma Ho$bo OmVmV. Ë`m_wio ^m§S>db ~mOmamV H§$nÝ`m§Mr nV dmT>Vo. Ë`m_wioAem H§$nÝ`m_Ü o Mm§Jbo bmoH$ ZmoH$ar H$aÊ`mg àmYmÝ` XoVmV. J«mhH$m§Zm XO}Xma dñVy {_imë`mZo Ë`mÀ`mg_mYmZmV d {dídmgmV dmT> hmoVo. WmoS>Š`mV Aem H§$nÝ`m§Mr gm_m{OH$ à{Vð>m dmT>Vo.

10) CËnÞmV dmT> : H$m ©j_ emgmZàUmbr_wio CËnmXZ IMm©V ~MV hmoD$Z Zâ`mV bjUr` dmT> hmoVo.Ë`m_wio Ë`m§À`m ^mJm§Zm ^m§S>db ~mOmamV Am{YŠ` àmá hmoVo.

WmoS>Š`mV H§$nZr emgZm_wio H§$nÝ`m§À`m ì`dhmamV bjUr` gwYmaUm hmoD$Z Am{W©H$ {dH$mgmV dmT> hmoVo.

3.6 Mm§Jë`m H§$nZr emgZmMo _yb yV KQ>H$ (AmYma) :

H$moUVmhr Jw§VdUyH$YmaH$ H§$nZr_Ü o Jw§VdUyH$ H$aVmZm H§$nÝ`m§Mr emgZ ì`dñWm Aä`m{gV AgVmo.Mm§Jë`m H§$nZr emgZmMo à_wI VrZ AmYma (Pillars) nwT>rb AmH¥$VrV Xe©{dbobo AmhoV.

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Mm§Jbo H§$nZr emgZGood Corporate Goverance

ì`dhmamV {hVKQ>H$m§À`m H¥${VVnmaXe©H$Vm ~Ôb CÎmaXm{`Ëd C{MVnUm

Transparancy Accountability Fairness

(A) ì`dhmamV nmaXe©H$Vm (Transparancy) : H§$nZrZo {d{Îm` ì`dhmam~m~V gd© {hVKQ>H$m§Zmdoimodoir nwaoer _m{hVr {Xbr nm{hOo. `mgmR>r \$ŠV H$m`Xm, {Z`_ `m§Mm {dMma Z H$aVm Amnë`m {d{Îm`ì`dhmam~Ôb doimodoir nwaogr _m{hVr g§~§{YVmZm {Xbr nm{hOo. `mdaM H§$nZrMr à{Vð>m Adb§~yZ AgVo.

(~) {hVKQ>H$m§~Ôb CÎmaXm{`Ëd (Accountability) : H§$nZrVrb gd© {hVKQ>H$m§À`m {hVajUmMrO~m~Xmar g§MmbH$ _§S>imda AgVo. àË oH$ {hVKQ>H$m§À`m {hVmMm {dMma H$ê$Z Ë`m~m~VMr O~m~Xmar nyU©H$aUo, Ë`mMo CÎmaXm{`Ëd pñdH$maUo hr g§MmbH$ _§S>imda O~m~Xmar AgVo. {hVKQ>H$mMr g§H$ënZm A_o[aHo$V\$ŠV ^mJYmaH$ Aer Amho Va O_©Zr d nyd© E{e`Z AW©ì`dñWoV Ë`m_Ü`o ^mJYmaH$m~amo~a H$_©Mmar,nwadR>mXma qH$dm {dÎmnwadR>m H$aUmè`m KQ>H$m§Mm g_mdoe hmoVmo.

(H$) H¥$VrV CMrVnUm (Fairness) : m_Ü o H§$nZrÀ`m Z¡{VH$ dV©UwH$sMm g_mdoe hmoVmo. AënH$mimV_moR>m Am{W©H$ bm^ {_i{dUogmR>r H$a MwH${dUo, H$_©Mmè`m§Mo qH$dm nwadR>mH$mam§Mo emofU H$aUo, doioV H$O©naV\o$S> Z H$aUo BË`mXr J¡a_mJmªMm dmna H$ê$ Z o. `m_Ü o Aëng§»`m§H$ ^mJYmaH$m§Mr \$gdUyH$ ~hþg§»`^mJYmaH$m§Zr H$ê$ Z o `mMm g_mdoe hmoVmo.

3.6 H§$nZr emgZmV {d{dY KQ>H$m§Mr y{_H$m :

(A) g§MmbH$ _§S>imMr y{_H$m

H$moUË`mhr H§$nZr emgZmV g§MmbH$ _§S>i ho gdm}ƒnXr AgVo. ho g§MmbH$ _§S>i {d{dY {hVQ>H$m§Mo{hVajU H$aUo, ì`dgm`mbm J{V_mZ ZoV¥Ëd XoUo, aMZmË_H$ _mJ©Xe©Z H$aUo, AMyH$ nydm©Zw_mZ H$ê$Z H§$nZrH$m_H$mOmda à^mdr {Z §ÌU R>odUo Aem {d{dY y{_H$m nma nmS>Vo. H§$nZr H$m`ÚmZwgma nwT>rb àH$maMo g§MmbH$_§S>i JR>rV Ho$bo OmVo.

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g§MmbH$ _§S>i

H$m`©H$mar AH$m`©H$mar àdV©H$ ñdV§Ì Zm°{_Zr

g§MmbH$ g§MmbH$ g§MmbH$ AH$m ©H$mar g§MmbH$ g§MmbH$

(A) H$m ©H$mar g§MmbH$ (Executive Directors) : m_Ü o {d{dY {d^mJmÀ`m g§MmbH$m§Mm g_mdoehmoVmo. CXm. {d{Îm` {d^mJmMm g§MmbH$, _Zwî`~i {d^mJmMm g§MmbH$ BË`mXr.

(~) AH$m ©H$mar g§MmbH$ (Non-Executive Directors) : `m_Ü o ~{hJ©V Vkm§Mr AH$m ©H$marg§MmbH$ åhUyZ {Z wŠVr Ho$br OmVo.

{~bm© H${_Q>rÀ`m {e\$maerZwgma g§MmbH$ _§S>i JR>Zm_Ü o H$m ©H$mar d AH$m ©H$mar g§MmbH$m§Mm g_mdoeAgmdm. Oa H$m ©H$mar g§MmbH$ AÜ`j AgVrb Va EHy$U g§MmbH$ _§S>imV qH$_mZ 50% g§MmbH$ hoAH$m ©H$mar g§MmbH$ AgmdoV Am{U Oa g§MmbH$ _§S>imMm AÜ`j H$m ©H$mar g§MmbH$ Zgob Va {H$_mZ 1/3g§MmbH$ ho AH$m ©H$mar g§MmbH$ AgmdoV.

(H$) àdV©H$ g§MmbH$ (Promotor Director) : `m_Ü o H§$nZrMr ñWmnZm H$aUmè`m g§MmbH$m§Mmg_mdeo hmoVmo.

(S>) ñdV§Ì AH$m ©H$mar g§MmbH$ (Independent Non-executive Director) : {~bm© H${_Q>rÀ`m{e\$maerZwgma `m_Ü o H$mhr Vkm§Mm g_mdoe hmoVmo. `m Vkm§Zm H§$nZrMr ì yhaMZm AmIUo, g§Kfm©Mo ì`dñWmnZH$aUo BË`mXr _hÎdmÀ`m H$m_mgmR>r A{YH$ d AmH$f©H$ _mZYZ XodyZ {Z wŠV Ho$bo OmVo.

(B) Zm°{_Zr g§MmbH$ (Nominee Directors) : {~bm© H${_Q>rÀ`m {e\$maerZwgma H§$nZrbm Á`m{d{Îm` g§ñWoZo H$O© {Xbobo Amho Vr g§ñWm H§$nZrÀ`m g§MmbH$ _§S>imda Amnbm Zm°{_Zr S>m`aoŠQ>a Zo_y eH$Vo.

g§MmbH$ _§S>imMr y{_H$m :

H§$nZr emgZ ì`dñWoV g§MmbH$ _§S>i nwT>rb àH$maÀ`m y{_H$m nma nmS>VmV.

1) ^mJYmaH$m§Mo nmbH$ : H§$nZr g§KQ>ZoV ^mJYmaH$ ho Amnbr ~MV ^m§S>db ñdê$nmV Jw§V{dVmVAm{U g§MmbH$ _§S>i ì`dñWmnH$m§À`mÛmao Ë`mMm dmna H$ê$Z ì`dgm` Mmb{dVmV. `mdoir Vo ^mJYmaH$m§MonmbH$ åhUyZ ^mJYmaH$m§À`m ^m§S>dbmMr H$miOr KoVmV.

2) {dídñWmMr y{_H$m : H§$nZr g§KQ>ZoV g_mOmVrb AZoH$ KQ>H$m§Mr Jw§VdUyH$ AgVo. `m Jw§VdUyH$g§gmYZmMm dmna EH$ {dídñW åhUyZ g§MmbH$ _§S>i H$arV AgVmV. `mVyZ ì`mnma ì`dgm` d godm joÌmMm{dH$mg hmoD$Z gm_m{OH$ {dH$mg gmYbm OmVmo.

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3) ì yhaMZmË_H$ {ZX}eH$ : g§MmbH$ _§S>i ho ì`dgm{`H$ Vk AgVmV. Vo {dî`H$mbrZ n[apñWVrMmAä`mg H$ê$Z {ZU© KoVmV. Vo H§$nZrÀ`m ââmQ>rgmR>r ì yhaMZmË_H$ {ZX}eH$ åhUyZ _m¡brH$ y{_H$m nmanmS>VmV.

4) H$m`Xo{ea ~m~tMr nyV©Vm : g§MmbH$ _§S>i XoemVrb H$m`Úm§Mm Aä`mg H$ê$Z H$a aUo, nJma XoUoBË`mXr H$m`Xo{ea ~m~tMr nyV©Vm H$aVmV. H$m`Úm§À`m VaVyXtMo C„§KZ Ho$bo OmUma Zmhr `mMr H$miOr KoVmV.

5) A§VJ©V {Z §ÌU R>odUo : ^mJYmaH$m§À`m ^m§S>dbmMo d gmd©O{ZH$ _mb_ÎmoMo {dídñV åhUyZ H$m_H$aV AgVmZm ì`dñWmnH$m§H$Sy>Z `mo½` Vr _m{hVr KoVmV. A§VJ©V {Z §ÌU H$mQ>oH$moa R>odVmV. `mo½` A§Ho$jUnÕVrÛmao bmMbwMnVr d J¡aì`dhmamda {Z §ÌU R>odVmV.

6) ì`dhmamV C{MVnUm AmUUo : g§MmbH$ _§S>i g§nyU© g§KQ>Zo_Ü o Z¡{VH$Vm éO{dVmV. àË oH$H$_©Mmè`mZo Z¡{VH$VoZo H$m_ H$amdo mda bj R>odVmV. Ë`m_wio H$_©Mmar BVam§~amo~a C{MV ì`dhma H$aVmV. mVyZg§nyU© g§KQ>Zo_Ü o Z¡{VH$Vm d XO}XmanUm {Z_m©U hmoD$Z ì`dhmamV C{MVnUm oVmo. Ë`mÛmao g§MmbH$ _§S>iAmnë`m {hVKQ>H$m§~m~VMo CÎmaXm{`Ëd nyU© H$aVmV.

7) g{_Vr {Z wŠV H$aUo : g§MmbH$ _§S>i nwT>rb VrZ g{_Ë`m Zo_VmV :

(A) ì`dñWmn{H$` _mo~Xbm g{_Vr - à_wI H$m ©H$mar A{YH$mar, H$m ©H$mar g§MmbH$, d[að>ì`dñWmnH$m§Mm ~moZgg{hV _mo~Xbm R>a{dÊ`mMo H$m_ hr g{_Vr H$aVo. _mo~Xbm R>a{dVmZm Vmo C{MV dñnYm©Ë_H$ Agmdm `mMr H$miOr KoVmV.

(~) {Z wŠVr g{_Vr - hr g{_Vr H$m ©H$mar d AH$m ©H$mar g§MmbH$m§Mr Zo_UyH$ H$aVmV. Ë`mgmR>r`mo½` Ë`m à{H«$ oMm dmna H$ê$Z Amdí`H$ Ë`m nmÌVoMo AmYw{ZH$ {dMmam§Mo d AZw dr ì`{ŠV§Mr {ZdS> H$aVmV.

(H$) A§Ho$jU g{_Vr - `m g{_Vr_Ü o ñdV§Ì AH$m ©H$mar g§MmbH$m§Mm g_mdoe Ho$bm OmVmo. hrg{_Vr H§$nZrMm A§V[a_ d dm{f©H$ {d{Îm` nÌH$m§Mm AmT>mdm KoD$Z _JM g§nyU© Ahdmb g§MmbH$ _§S>img_moaR>odVo.

(~) ^mJYmaH$m§Mr y{_H$m (Role of Shareholders) :

^mJYmaH$ ho H§$nZrMo _mbH$ AgVmV. H§$nZr H$m`Xm 1956 Zwgma Ë`m§À`mda H$mhr O~m~Xmè`m {Z_m©UhmoVmV. Ë`m nma nmS>Ê`mgmR>r Ë`mZm nwT>rb y{_H$m nma nmS>mì`m bmJVmV.

1) g§MmbH$m§Mr {ZdS> H$aUo : ñdV: ^mJYmaH$ H§$nZrÀ`m X¡Z§{XZ H$ma^mamda bj R>ody eH$V ZmhrVåhUyZ Vo Amnë`mVrb VÁk, Hw$eb d AZw dr ì`{ŠV§Mr g§MmbH$ åhUyZ {ZdS> H$aVmV.

2) H§$nZr A§Ho$jH$mMr Zo_UyH$ H$aUo : mJYmaH$ dm{f©H$ gôV H§$nZrÀ`m A§Ho$jH$mMr Zo_UyH$ H$ê$ZË`m§Mo _mZYZ R>a{dVmV.

3) H§$nZrÀ`m O_mIMm©bm _mÝ`Vm XoUo : H§$nZrMm H$ma^ma g§MmbH$ _§S>imÀ`m hmVmV Agë`m_wio^mJYmaH$ Ë`mMm Aä`mg H$ê$Z dm{f©H$ g oV qH$dm {deof g oV g§MmcH$ _§S>imcm O_mIMm©~Ôb _m{hVr{dMmê$ eH$VmV d Vo ~amo~a AgVrb Va Ë`mbm _mÝ`Vm XoVmV.

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4) bm^m§emMm Xa {Z{üV H$aUo : H§$nZrÀ`m Zâ`mMo {d^mOZ Aä`mmgyZ g§MmbH$ _§S>imZo gyM{dboë`mZâ`mÀ`m {d^m{JH$aUmg _mÝ`Vm XoVmV d bm^m§emMm Xa {Z{üV H$aVmV.

5) {deof R>amd H$aUo : g§MmbH$m§Mm J¡aH$ma^ma qH$dm A§Ho$jH$mMm \$g{dUmam A§Ho$jU Ahdmb`mdê$Z mJYmaH$ Aem g§MmbH$ qH$dm A§Ho$jH$mbm H$mTy>Z Q>mH$Ê`mgmR>r H§$nZr emgmZmg {deof g^m ~mob{dÊ`mggm§JyZ Ë`m_Ü o {deof R>amd _§Oya H$ê$Z Aem \$gdUyH$ H$aUmè`m§Zm H$mTy>Z Q>mHy$ eH$VmV.

6) ñdV:À`m h¸$m~m~V OmJ¥V amhUo : ^mJYmaH$m§Zm nwT>rb h¸$ AgVmV - ^mJm§Mr Zm|XUr H$aUo,Ë`m§Mo hñVm§Va H$aUo, doimodoir d {Z`{_VnUo H§$nZr emgZmMr _m{hVr KoUo, dm{f©H$ g oV _VXmZ H$aUo, Zâ`mMo{d^mOZ H$aUo.

7) H$§nZr emgZmVrb ~Xbm§da {Z §ÌU R>odUo : ^mJYmaH$m§Zm H§$nZr emgZmZo KoVboë`m {ZU© mMr_m{hVr KoÊ`mMm A{YH$ma Amho. Ë`m_Ü o Xwgar H§$nZr Vmã`mV KoUo, _mb_Îmm {dH$Uo, H§$nZrÀ`m {d{dY{d^mJm§Mr _m{hVr KoUo, ^m§S>dbr aMZoVrb ~Xbm§da {Z §ÌU R>odUo BË`mXtMm g_mdoe hmoVmo.

8) _m{hVr àgmarH$aU : H§$nZrÀ`m H$ma^mamMr _m{hVr Xa VrZ _{hÝ`mZr à{gÕ Ho$br OmVo ho nmhUo.Ë`mdê$Z ^mJ~mOmamVrb n[apñWVrda bj R>odUo. VgoM Xa ghm_mhrV H§$nZrMr àJVr Xe©{dUmar _m{hVr KoUo.

9) g§ñWmË_H$ ^mJYmaH$m§Mr y{_H$m : AZoH$ {H$aH$moi ^mJYmaH$m§À`mdVrZo H$mhr g§ñWm H§$nZr_Ü oJw§VdUyH$ H$aVmV. Aem g§ñWm Amnë`m EHy$U _VXmZmMm dmna H$ê$Z H§$nZr emgZmda n[aUm_H$maH$ {Z §ÌUR>odVmV.

(H$) A§Ho$jH$mMr y{_H$m (Role of Auditor) :

H§$nZr emgZmg A§Ho$eH$mMr y{_H$m hr _hÎdmMr Jmoï> Amho H§$nZrMr _mbH$s d ì`dñWmnZ `m§À`mVrb\$maH$Vr_wio g§MmbH$m§Zm H§$nZrMm {dÎmr` Ahdmb g^mgXm§Zm Úmdm bmJVmo. Vmo V`ma H$aÊ`mgmR>r A§Ho$jH$mMrZo_UyH$ Ho$br OmVo. H§$nZr emgZmda n[aUm_H$maH$ d H$m`Xoera XoIaoI R>odÊ`mgmR>r A§Ho$jUm~m~V nwT>rb VrZàH$maMr ì`dñWm Ho$bobr Amho.

A§Ho$jU àH$ma

(I) A§VJ©V A§Ho$jU (II) A§Ho$jU g{_Vr (III) d¡Ym{ZH$ A§Ho$jU

(I) A§VJ©V A§Ho$jH$mMr y{_H$m (Role of Internal Auditor) : H§$nZr emgZmV X¡Z§{XZ H$ma^mamda{Z §ÌU R>odÊ`mgmR>r A§VJ©V A§Ho$jH$ Zo_Ê`mV oVmo. A§VJ©V A§Ho$jH$mMr y{_H$m nwT>rbà_mUo -

1) H§$nZr H$ma^mamV A§VJ©V {Z §ÌUmMr nwaoer ì`dñWm CnbãY Amho H$m ho nmhUo.

2) H$m ©H$mar g§MmbH$mH$Sy>Z g§MmbH$ _§S>imbm gmXa Ho$bobr _m{hVr g§nyU© d ~amo~a Agë`mMr ImÌrH$ê$Z KoUo

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3) ì yhaMZmË_H$ A§Ho$jU (Strategy Audit) H$aUo

~hþg§»` g§MmbH$m§Zm gm_mÝ`nUo CÚmoJmg§~§Yr d¡{eï>çnyU© _m{hVr ZgVo. Ë`m_wio Ë`mZm ì yhaMZmË_H$Ñ{ï>H$moU ZgVmo qH$dm H$mhr g§MmbH$m§Zm Ë`mgmR>r doi ZgVmo. åhUyZ H$m ©H$mar g§MmbH$ _§S>imZo _m§S>boë`mì yhaMZm§Mm AmT>mdm KoÊ`mMr O~m~Xmar A§VJ©V A§Ho$jH$mMr AgVo.

4) A§VJ©V A§Ho$jU Ahdmb A§Ho$jU g{_VrH$S>o gmXa H$aUo.

5) {hemo~mVrb MyH$m emoYÊ`mEodOr A§VJ©V A§Ho$jH$ H§$nZrÀ`m {dÎmr` H$ma^mam~m~V `mo½` {ZH$fR>a{dUo d gdm}ËH¥$ï> nÕVr {dH${gV H$aÊ`mH$S>o {deof bj XoVmV.

(II) A§Ho$jU g{_VrMr y{_H$m (Role of Audit Committee) : AZoH$ H§$nÝ`m_Ü o g§MmbH$ _§S>iA§Ho$jU g{_Vr {Z wŠV H$aVmV. Ë`m_Ü o AH$m ©H$mar g§MmbH$ d {d{dY joÌmVrb Vk ì`{ŠV§Mm g_modeAgVmo. A§Ho$jU g{_VrMr y{_H$m nwT>rbà_mUo -

1) {ZagZ J¥h y{_H$m : ì`dgm`mV YmoHo$ d g§Yr `m§Mr VnmgUr H$ê$Z ì`dgm` H$m`m©da {Z §ÌUR>odÊ`mÀ`m à{H«$ oV A§Ho$jU g{_Vr EH$ {ZagZ J¥h åhUyZ y{_H$m nma nmS>VmV.

2) _w»` Xwdm : hr g{_Vr d¡Ym{ZH$ A§Ho$jH$ d g§MmbH$ _§S>i `m§À`m_Yrb _w»` Xwdm åhUyZ H$m ©aVAgVo. d¡Ym{ZH$ A§Ho$jH$m§Mr Zo_UyH$, Ë`m§Mr \$s, Ë`mMm amOrZm_m qH$dm Ë`m§Zm H$mTy>Z Q>mH$Uo BË`mXr ~m~V{dMma H$aUo, A§Ho$jU H$m_ gwê$ H$aUonydu Ë`mMo ñdê$n d ì`már R>a{dUo BË`mXr~m~V y{_H$m nma nmS>VmV.

3) A§Ho$jU H$m_m~Ôb g§MmbH$ _§S>img _m{hVr XoUo : boImH$_m©Vrb YmoaU d nÕVrV ~Xb,_w»` A§XmO, A§Ho$jUmVrb _w»` VaVwXr, boImH$_© _mnX§S>, ^mJ~mOmam~Ôb H$m`Xoera VaVyXtMr nyV©Vm B.~m~mV g§MmbH$ _§S>img _m{hVr XoÊ`mMr y{_H$m nma nmS>VmV. A§{V[a_ d dm{f©H$ AhdmbmV H$mhr ÌyQ>rAgVrb Va Ë`m~Ôb _m{hVr XoVmV.

4) A§VJ©V {Z §ÌU nÕVrMm _mJmodm KoUo : doimodoir H§$nZr emgZ àUmbrVrb A§VJ©V {Z §ÌUnÕVrMm _mJmodm KoD$Z g§MmbH$ _§S>img {e\$maer H$aVmV.

5) A§VJ©V A§Ho$jU ~m~V y{_H$m : A§VJ©V A§Ho$jU ì`dñWoMm doimodoir _mJmodm KoUo. A§VJ©V d~{hJ©V A§Ho$jUm_Ü o g_Ýd` àñWm{nV H$aUo d Ë`mÀ`mVrb H$m_mV gwb^Vm {Z_m©U H$aUo. A§VJ©V A§Ho$jUVnmgUrVyZ H$mhr _yb yV Jmoï>r AmT>iyZ Amë`m Va Ë`m~Ôb g§MmbH$ _§S>img _m{hVr XoUo.

6) d¡Ym{ZH$ A§Ho$jH$m~m~VMr y{_H$m : d¡Ym{ZH$ A§Ho$jH$mMr Zo_UyH$ H$aUo, Ë`m§À`m H$m_mMoñdê$n d ì`mßVr R>a{dUo, Ë`m§À`m {\$Mo _yë`_mnZ H$aUo, Ë`m§Mm A§Ho$jU n[aUm_m§Mr MMm© H$aUoMr O~m~XmarA§Ho$jU g{_VrMr AgVo.

(III) d¡Ym{ZH$ A§Ho$jH$mMr y{_H$m (Role of Statutory Auditor) : d¡Ym{ZH$ A§Ho$jH$mMr Zo_UyH$g^mgXmH$Sy>Z dm{f©H$ g oV Ho$br OmVo. Ë`mnydu ì`dñWmnZ `m A§Ho$jH$mÀ`m Zo_UyH$s~m~VMm àñVmd àW_g§MmbH$ _§S>imH$S>o _m§Sy>Z Z§Va Vmo dm{f©H$ g oV g^mgXmg_moa _m§S>bm OmVmo. d¡Ym{ZH$ A§Ho$jH$mMr y{_H$mnwT>rbà_mUo,

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1) boImH$_m©À`m gm_mÝ`nUo ñdrH$maboë`m VÎdm§Mo d _mnX§S>mMo nmbZ (Generally Accepted Accountng

Principles and Standards) H§$nZrÀ`m boImH$_m© (Audit Report) _Ü o Ho$bo AmhoV ho nmhUo.

2) YmoaUm§Mm Aä`mg, _mbgmR>çmÀ`m _yë`m§H$Z nÕVrV EH$dmŠ`Vm, à{gÕ AhdmbmV EH$dmŠ`Vm,AMyH$ {hemo~ `mda H$mQ>oH$moa bj R>odyZ boImH$_m©V AMyH$Vm AmUUo.

3) {dÎmr` Ahdmb dŠVeranUo d gMmoQ>rZo gmXa Ho$bm Amho ho à_m{UV H$aUo. Ë`m_Ü o H$moUVrhr ImoQ>rd MwH$sMr {dYmZo Ho$bobr AmhoV H$m ho nmhUo.

4) boImH$_m©Vrb ÌwQ>r~Ôb H§$nZrÀ`m AH$m ©H$mar g§MmbH$m~amo~a IwbonUmZo MMm© H$aUo.

5) àË oH$ {dÎmr` ì`dhmamMr A§Ho$jU~wÕrZwgma eh{Zem H$ê$Z Oa Ë`m_Ü o KmoQ>mim qH$dm \$gdUyH$Agob Va Vmo emoYyZ H$mTy>Z Ë`mda g§MmbH$ _§S>i qH$dm ^mJYmaH$m§Zm OmJ¥V H$aUo.

6) ^mJYmaH$m§Zm Ahdmb gmXa H$aUo. Ë`m_Ü o H§$nZrMo dm{f©H$ O_mIM© `mo½` àH$mao V`ma Ho$boboAmhoV. Vo g§ñWoMr `mo½` d Iar _m{hVr XoVmV VgoM g§MmbH$m§Mo Ahdmb ho H§$nZrÀ`m O_mIMm©da AmYm[aVAmhoV BË`mXr~Ôb Iao _V _m§S>Uo.

3.7 J«mhH$ g§~§Y ì`dñWmnZ (Customer Relationship Management (CRM) :

àñVmdZm :J«mhH$ hm Oar ì`dgm`mMm H|$Ðq~Xy Agbm Var Ë`mMo~amo~a g§~§Y {Z_m©U H$ê$Z Vmo H$gm {Z_m©U hmoB©b,

Vmo H$gm dmT>ob Am{U Vmo H$gm H$m`_Mm Amnbm amhrb `mMo ì`dñWmnZ H$aUo Amdí`H$ Amho. Ë`mgmR>rJ«mhH$m~amo~a MMm© H$aUo, Ë`mÀ`m AS>MUr {dMmaUo, Ë`mÀ`m VH«$matMm Aä`mg H$aUo d Vmo H$gm g_mYmZramhrb, Vmo H$gm AmZ§Xr hmoB©b `mgmR>r \$ŠV ì`dñWmnZM Zìho Va ì yhaMZmË_H$ ì`dñWmnZ H$aUo Amdí`H$R>aVo. ì`dgm`mVrb àË oH$ {H«$`m hr J«mhH$m{Yð>rV AgVo. Oa J«mhH$ Zgob Va CËnm{XV dñVy d Ë`m~amo~aÀ`m{H«$`mZm _hÎd amhV Zmhr. åhUyZ ZdrZ J«mhH$ emoYUo, Ë`mZm AmH${f©V H$ê$Z KoUo, Ë`m§Mo~amo~aMo g§~§Y ÑT>H$ê$Z Vo Amnbo H$m`_Mo H$go amhVrb mH$S>o gdm©V OmñV bj XoUo Amdí`H$ ~Zbo Amho. mVyZM "J«mhH$ g§~§Yì`dñWmnZ' hr g§H$ënZm ApñVËdmV Ambr d `m 21 ì`m eVH$mV {Vbm doJio ñWmZ àmá Pmbo.

3.8 J«mhH$ g§~§Y ì`dñWmnZ g§H$ënZm :

J«mhH$ g§~§Y ì`dñWmnZ hr g§H$ënZm nwT>rbà_mUo Aä`mgVm oB©b.

1) J«mhH$ g§~§Y ì`dñWmnZmV J«mhH$ ZmË`m§Mo {dnUZ H$ê$Z {Zð>mdmZ J«mhH$dJ© {Z_m©U Ho$bm OmVmo.

2) J«mhH$ g§~§Y ì`dñWmnZmV J«mhH$m§er g§nH©$ R>odÊ`mgmR>r Q>ob\$moZ, B©-_ob, do~ BË`mXr AmYw{ZH$gmYZm§Mm dmna H$ê$Z ñdV§Ì "g§nH©$ H|$Ð' (Contact-centre) {Z_m©U Ho$bo OmVo.

3) J«mhH$ g§~§Y ì`dñWmnZ EH$ Ago VÎdkmZ Amho H$s Á`mÛmao J«mhH$m§Zm AË wƒ g_mYmZ XoVm oVo.

4) J«mhH$ g§~§Y ì`dñWmnZ EH$ g§JUH$s` nÕVr AgyZ Ë`m_Ü`o ZdrZ J«mhH$m§Zm emoYUo, Ë`mZm{_i{dÊ`mgmR>r {deof à`ËZ H$aUo Am{U Ë`mZm H$m`_Mo Amnbo H$aUo `mMm g_mdoe hmoVmo.

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5) J«mhH$ g§~§Y ì`dñWmnZmV J«mhH$m§Zm gdm©V Cn wŠV dñVy nwa{dUo, Ë`m§À`m godoV dmT> H$aUo Ë`m§À`mJaOm g_OmdyZ KoUo Am{U Ë`m§Mo~amo~a ZmVog§~§Y ÑT> H$aÊ`mMm g_mdoe hmoVmo.

WmoS>Š`mV AmOÀ`m Vrd« ñnY}V J«mhH$ {_i{dUo, Vmo {Q>H${dUo d Ë`mV dmT> H$aUo `mgmR>r Oo ì`dñWmnZHo$bo OmVo Ë`mg J«mhH$ g§~§Y ì`dñWmnZ åhUVm oB©b.

3.9 J«mhH$ g§~§Y ì`dñWmnZ - ì`m»`m :

J«mhH$ g§~§Y ì`dñWmZm{df`rÀ`m ì`m»`m nwT>rbà_mUo-

1) {\${bn H$moQ>ba, ""J«mhH$m§Mr {Zð>m dmT>{dÊ`mgmR>r J«mhH$mg§~§Yr g{dñVa _m{hVr {_i{dUo, Ë`m_m{hVrMo ì`dñWmnZ H$aUo Am{U Ë`m _m{hVrMm dmna H$ê$Z J«mhH$ g§~§Y d¥qÕJV H$aUo `m à{H«$ og J«mhH$g§~§Y ì`dñWmnZ Ago åhUVmV.

"Customer Relation Management is the process of managing detailed information about

individual customers and carefully managing all customer 'touch points' to maximize customer

loyalty." - Philips Kotler.

2) J«mhH$ g§~§Y ì`dñWmnZmV J«mhH$m§Zm emoYUo, Ë`mZm AmH${f©V H$ê$Z KoUo, Ë`m§À`mV {d oXrH$aU H$ê$ZË`mZm {Q>H${dUo `m§Mm g_mdoe hmoVmo. Ë`mgmR>r J«mhH$m§Zm CÎm_ dñVy d godm nwa{dUo àË oH$ Q>ßß`mV J«mhH$ _yë`{Z_m©U H$aÊ`mgmR>r g§nyU© nwadR>m gmIirMm _oi KmbyZ J«mhH$m§Zm dmT>rd bm^ nwa{dUo qH$dm H$_r IMm©V dñVwnwa{dUo qH$dm XmoÝhtMm g_mdoe hmoVmo.

"Customer Relation Management is a holistic process of indentifying attracting differen-

tiating and retaining customer which involves providing, better product and secices, integrat-

ing a firms entirre supply chain to create customer value at every step, through increased ben-

efits or lowered cost or both." - O. C. Ferell.

J«mhH$ g~§Y ì`dñWmnZ hr EH$ ì`dgm{`Z ì yhaMZm AgyZ Á`m_Ü o J«mhH$m§Mr JaO g_OyZ KoUo,Ë`m~m~VMo AZw_mZ H$aUo Ë`mZwgma `moJ` Vmo à{VgmX XoUo d Ë`mVyZ J«mhH$ g§~§Y ÑT> H$aUo `m§Mm g_mdoe hmoVmo.

J«mhH$ g~§Y ì`dñWmnZ- d¡{eï>ço :

1) J«mhH$ {Q>H$dUo : J«mhH$ g§~§Y ì`dñWmnZmV J«mhH$m§Mr d¡ {ŠVH$ _m{hVr Jmoim H$ê$Z _mo~mB©b, B©-_ob, do~ BË`mXr AmYw{ZH$ gmYZm§Mm dmna H$ê$Z J«mhH$m§Zm {Q>H${dbo OmVo.

2) {d oXmË_H$ ì yhaMZm : J«mhH$ g§~§Y ì`dñWmnZmV J«mhH$m§Zm emoYUo, Ë`m§Zm AmH${f©V H$ê$Z KoUod {d oXmË_H$ ì yhaMZm H$ê$Z Ë`mZm {Q>H${dÊ`mMm g_mdoe hmoVmo.

3) J«mhH$m{^_wI YmoaU : J«mhH$m§Zm Amnbr dñVy d godm CÎm_ àH$mao XoÊ`mgmR>r nwadR>m gmIirMm _oiKmbyZ J«mhH$m§Zm dmT>rd bm^ nwa{dbm OmVmo.

4) J«mhH$ g~§Y {Z_m©U H$aUo : _mo~mB©b, B©-_ob, do~ BË`mXr AmYw{ZH$ gmYZm§Mm dmna H$ê$Z J«mhH$g~§Y {Z_m©U H$aUo, Vo ÑT> H$aUo d H$m`_Mm J«mhH$dJ© {Z_m©U H$aUo `mMm g_mdoe hmoVmo.

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5) {dH«$` Q>r_ V`ma H$aUo : J«mhH$ g~§Y ì`dñWmnZmV H§$nZrMo H$_©Mmar, nwadR>mXma KQ>H$, J«mhH$ dBVa g§~§{YV KQ>H$m§Mr Q>r_ V`ma H$ê$Z Ë`mZm XOm©Ë_H$ ZoV¥Ëd nwa{dbo OmVo.

6) {Zð>mdZ J«mhH$dJ© V`ma H$aUo : J«mhH$m§Mr g{dñVa _m{hVr Jmoim H$ê$Z J«mhH$ g~§Y d¥qÕJV H$aUod Ë`mVyZ H$m`_Mm {Zð>mdmZ J«mhH$dJ© V`ma Ho$bm OmVmo.

7) J«mhH$m§Zm gdm}ƒ godm XoUo : J«mhH$m§er d¡ {ŠVH$ g§~§Y {Z_m©U H$ê$Z Ë`m§À`m g_mYmZmV dmT>H$aUo d Ë`mZm gdm}Îm_ godm nwa{dUo hm CÔoe AgVmo.

8) A{YH$m{YH$ Z\$m {_i{dUo : J«mhH$ g§» oV dmT> H$ê$Z ì`dgm`mÀ`m Zâ`mV dmT> H$aUo hm hoVyAgVmo.

darb d¡{eï>çmdê$Z J«mhH$ g~§Y ì`dñWmnZ hr g§H$ënZm ñnï> hmoVo.

3.10 AmYw{ZH$ H$mimV J«mhH$ g§~§Y ì`dñWmnZmMo _hÎd (Importance of CRM in Modern Era) :

OmJ{VH$sH$aUm_wio ñnYm© A{V Vrd« ~Zbr. Ë`m_Ü`o {Q>H$Ê`mgmR>r Am_ {dnUZ nÕVrVyZ {d{eï>{dnUZnÕVrH$S>o H§$nÝ`m bj Xody bmJë`m. Ë`mVyZM J«mhH$ g§~§Y ì`dñWmnZ hr g§H$ënZm nwT>o Ambr. {VMo_hÎd nwT>rb _wÔçmVyZ gm§JVm oB©b.

1) J«mhH$m§À`m JaOm§Mm gyú_ Aä`mg : J«mhH$ g§~§Y ì`dñWmnZ ho EH$ J«mhH$m§Zm godm XoUmao ZdrZg§emoYZ Amho. `m_Ü o J«mhH$m§À`m JaOm§Mm gyú_ Aä`mg H$ê$Z Ë`mZwgma Amnë`m dñVy d godm§Mm {dH$mg Ho$bmOmVmo. Ë`m_wio J«mhH$m§Zm Ë`m§À`m JaOoZwgma dñVy CnbãY hmoD$Z Vo g_mYmZr hmoVmV.

2) J«mhH$m§Zm CÎm_ godm nwa{dë`m OmVmV : J«mhH$ g§~§Y ì`dñWmnZmÛmao AmOÀ`m ñnYm©Ë_H$~mOmanoR>oV _m{hVr V§ÌkmZmMm n[aUm_H$maH$ dmna H$ê$Z J«mhH$ godoV CÎm_Vm AmUbr OmVo. J«mhH$ godm VrZàH$maÀ`m nwa{dë`m OmVmV - (i) {dH«$snyd© godm : dñVyMm dmna H$gm H$amdm mMm S>o_mo XoUo. (ii) {dH«$sÀ`mdoirgodm : dñVyMr g{dñVa _m{hVr XodyZ J«mhH$m§Zm dñVy IaoXrg àd¥Îm H$aUo. (iii) {dH«$`moÎma godm : {dH«$sZ§Va^{dî`H$mimV Ë`m dñVy~m~V H$mhr VH«$ma Agob Va Vr Xya Ho$br OmVo.

darb nÕVrZo J«mhH$m§Zm CÎm_ godm nwadyZ Ë`mZm Amnbogo Ho$bo OmVo.

3) J«mhH$m§À`m AmZ§XmV dmT> hmoVo : J«mhH$ g§~§Y ì`dñWmnZmÛmao J«mhH$m§Mr H$miOr KoVbr OmVo, Ë`mZmCÎm_àH$mao godm nwadyZ Ë`m§À`m AmZ§XmV dmT> Ho$br OmVo. Ë`m§À`m Anojm A{YH$m{YH$ nyU© H$aÊ`mgmR>rAmdí`H$ Vo _mJ©Xe©Z Ho$bo OmVo. Ë`m§À`m~amo~a nmaXe©H$Vm R>odyZ Ë`m§Mm {dœmg g§nmXZ Ho$bm OmVmo. Ë`m_wioJ«mhH$ \$ŠV g_mYmZrM hmoV ZmhrV Va Vo AmZ§Xr hmoVmV.

4) _m{hVrMo CÎm_ ñÌmoV : J«mhH$ g§~§Y ì`dñWmnZ åhUOo J«mhH$m§À`m _m{hVrMo H|$Ð hmo . `m_Ü onyduMm J«mhH$ Omo Amnbr dñVy gmoSy>Z Jobm. Ë`mMr H$maUo H$moUVr? ho Aä`mgyZ Ë`mZm naV Amnë`mH$S>o H$goAmUVm oB©b `mMm Aä`mg Ho$bm OmVmo. AmOMm J«mhH$ H$moU? `mMm Aä`mg H$ê$Z Vmo OmñVrVOmñV H$gm{_i{dVm oB©b `mgmR>r H$moUVo à`ËZ H$amdoV ho g_OVo. Ë`mZ§Va ^{dî`mVrb g§ mì` J«mhH$ H$moU? `mMr

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_m{hVr KoD$Z Ë`mZm Amnë`m dñVy qH$dm godmH$S>o H$go di{dVm oB©b `mMr _m{hVr {_iVo. `m _m{hVrH|$ÐmÛmaoJ«mhH$mMr g§»`m dmT>{dÊ`mV `e àmá hmoVo.

5) ËdarV d H$m ©j_ à{VgmX : J«mhH$ g§~§Y ì`dñWmnZmÛmao J«mhH$m§À`m JaOm d Anojm g_OmdyZKoD$Z Ë`mZm ËdarV d H$m ©j_ à{VgmX {Xbm OmVmo. Ë`mgmR>r AmYw{ZH$ V§ÌmMm d gmYZm§Mm dmna Ho$bm OmVmo.Ë`m§À`m _mo~mB©b d B©-_ob da Ëd[aV n«{VgmX XodyZ Ë`m§Zm Iyf Ho$bo OmVo.

6) {ZU© mg _XV : J«mhH$ g§~§Y ì`dñWmnZmÛmao CnbãY _m{hVrÀ`m AmYmao CËnmXZ, {dnUZ dH$_©Mmar {df`H$ {ZU© ËdarV KoVm oVmV. Ë`mgmR>r J«mhH$m§À`m JaOm, VH«$mar, gyMZm§Mm `mo½` Vmo Aä`mgH$ê$Z AMyH$ {ZU© KoVm oVmo. Ë`m_wio J«mhH$m§Zm JwUmË_H$ godm {_iVmV.

7) doioMm d l_m§Mm Anì`` Q>miVm oVmo : J«mhH$g§~§Y ì`dñWmnZmV _mo~mB©b, B©-_ob, do~ BË`mXrgmYZm§Mm dmna H$ê$Z doioMm, n¡emMm d l_m§Mm Anì`` Q>miVm oVmo. Ë`m_wio J«mhH$mZm doJmZo godm nwa{dVm`oVmV.

8) {dnUZ H$m ©j_Vm dmT>Vo : AmYw{ZH$ {dH«$s H$m`m©V {dnUZ H$m © _hÎdmMo Amho. J«mhH$m§er àË`jd d¡ {ŠVH$ g§nH©$ gmYyZ Ë`m§MoH$Sy>Z dñVy{df`r _m{hVr KoVbr OmVo. Ë`mZwgma dñVyÀ`m JwU-d¡{eï>çm_Ü oAmdí`H$ Vo ~Xb H$ê$Z H$m ©j_ {dnUZ H$m © Ho$bo OmVo.

9) ñnYm©Ë_H$ eŠVrV dmT> : ~mOmanoR>oV OmJ{VH$sH$aUm_wio J«mhH$ d ñnY©H$ dñVy§Mr g§»`m dmT>bobrAmho. J«mhH$ g§~§Y ì`dñWmnZmV J«mhH$m§er d¡ {ŠVH$ g§~§Y {Z_m©U hmoVmV Ë`m_wio H$m`_Mm J«mhH$dJ© {Z_m©UhmoD$Z H§$nZrMr ñnYm©Ë_H$ VmH$X dmT>Vo.

10) _m¡{IH$ Om{hamV : J«mhH$ g§~§Y ì`dñWmnZmVyZ H$m`_Mm {Zð>mdmZ J«mhH$dJ© V`ma hmoVmo. VmoAmnë`m dñVyMr Vm|S>r Om{hamV H$aVmo. EH$ n«H$mao H§$nZrMm à{V{ZYr åhUyZ Vmo BVam§Zm dñVy{df`r, Amnë`mH§$nZr{df`r Jm¡adCX²Jma H$mT>V AgVmo. `m _m¡{IH$ Om{hamVrMm H§$nZrbm {dnUZ H$m`m©V Iyn _XV hmoVo.

11) H§$nZr bm¡{H$H$mV dmT> : {dnUZ H$m`m©Vrb gd©M KQ>H$m_Ü o CXm. H$_©Mmar, nwadR>mXma g§ñWm,BVa g§~§{YV KQ>H$ mgdmª_Ü o H§$nZr~m~V, dñVy~m~V Mm§Jbo _V {Z_m©U hmoVo. Ë`m_wio H§$nZrÀ`m Zmdbm¡{H$H$mVdmT> hmoVo.

12) ~mOmanoR>oMm {dñVma : J«mhH$g§~§Y ì`dñWmnZmVrb {d{dY V§Ìm_wio d gmYZm_wio J«mhH$ g§nH$m©VdmT> hmoVo. OmJ{VH$ ~mOmanoR>oV OmÊ`mgmR>r gwb^Vm {Z_m©U hmoVo. Ë`m_wio ~mOmanoR>oMm {dñVma hmoD$Z {dH«$s dmT>Vo.

13) {Zð>mdmZ J«mhH$ dJ© : J«mhH$ g§~§Y ì`dñWmnZmVyZ J«mhH$m§Mr g§ñWo~ÔbMr {Zð>m dmT>{dbr OmVo.Ë`m§À`m _ZmV dñVy~Ôb d H§$nZr~Ôb {dœmgmMo dmVmdaU {Z_m©U Ho$bo OmVo. Ë`m_wio H§$nZrbm EH$ {Z{üVAgm J«mhH$dJ© àmá hmoVmo.

14) Am{W©H$ pñWaVm : J«mhH$ g§~§Y ì`dñWmnZmVyZ {Zð>mdmZ J«mhH$dJ©, _m¡{IH$ Om{hamVrVyZ H§$nZrÀ`mZmdbm¡{H$mV dmT>, {dH«$sV dmT>, Zâ`mV dmT> `m_wio H§$nZrbm Am{W©H$ pñWaVm àmá hmoVo.

darb _wÔçmd§ê$Z J«mhH$ g~§Y ì`dñWmnZmMo _hÎd ñnï> hmoVo.

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3.11 B©-J«mhH$ g§~§Y ì`dñWmnZ (e.CRM) :21 ì`m eVH$mV _m{hVr V§ÌkmZm_wio Pmboë`m H«$m§Vr_wio g§XoedhZmMr Zdr d ObX _mÜ`_o CnbãY

Pmbr AmhoV. AmO J«mhH$dJ© hm H$moR>ohr Agbm Var Ë`mMr gd© _m{hVr Jmoim H$aUo, Vr gmR>{dUo d Amdí`H$Ë`mdoir Vr CnbãY H$ê$Z XoUo `mgmR>r g§JUH$s` àUmbrMm dmna Ho$bm OmVmo. WmoS>Š`mV J«mhH$ g§~§Yì`dñWmnZmgmR>r _m{hVr V§ÌkmZmMm dmna H$aUo åhUOo B©-J«mhH$ g§~§Y ì`dñWmnZ hmo .

B©-J«mhH$ g§~§Y ì`dñWmnZ-g§H$ënZm :B©-J«mhH$ g§~§Y ì`dñWmn hr g§H$ënZm B©-H$m°_g© _YyZ Ambobr Amho. `m_Ü o A§VJ©V Omio (Intranet),

~møOmio (Extranet) Am{U Am§VaOmio (Internet) `m§Mm dmna Ho$bm OmVmo.

_m{hVr V§ÌkmZmMm dmna H$ê$Z J«mhH$ g§~§YmMo ì`dñWmnZ H$aUo åhUOo B©-J«mhH$ g§~§Y ì`dñWmnZ hmo .`m_Ü o J«mhH$m§À`m JaOm g_OyZ KoUo d Ë`m nyU© H$aUo `mgmR>r A§VJ©V g§KQ>ZoMr g§gmYZo d ~{hJ©V {dnUZì yhaMZm `m§Mm EH${ÌV dmna Ho$bm OmVmo.

B©-J«mhH$ g§~§Y ì`dñWmnZmV nma§nm[aH$ g§nH©$ gmYZm~amo~a (\$moZ, Q>nmb gw{dYm, àË`j oQ>r, _Ü`ñWm_m\©$VJ«mhH$ g§nH©$ BË`mXr) _m{hVr V§ÌkmZmMr gd© gmYZo (_m{hVrMo _hmOmio, B©-_ob, B©-S>o_mo, B-g§dmX, B©-n[afX, {d{dY g§JUH$s` H$m ©àUmbr BË`mXr) dmnabr OmVmV. Ë`m_wio AmOÀ`m OmJ{VH$ ~mOmanoR>oVrbJ«mhH$ d ì`mnmar `m§À`mVrb A§Va H$_r Pmbobo Amho.

B©-J«mhH$ g§~§Y ì`dñWmnZ-ì`m»`m :B©-J«mhH$ g§~§Y ì`dñWmnZmV B§Q>aZoQ>, do~~«mD$Pg© qH$dm BVa BboŠQ´>m°{ZH$ Q>M nm°B©ÝQ>Mm dmna H$ê$Z

J«mhH$ g§~§Y ì`dñWmnZ Ho$bo OmVo. `m_Ü o J«mhH$m§Zm `mo½` {df`r, `mo½` àH$maMr, `mo½` doioV _m{hVrMog§XoedhZ H$ê$Z J«mhH$m§À`m {d{eï> JaOm nyU© Ho$ë`m OmVmV.

darb ì`m» odê$Z B©-J«mhH$ g§~§Y ì`dñWmnZmMo VrZ ^mJ oVmV.

Three Dimensions in e CRM

VrZ ^mJ

(A) (~) (H$)Acquisition getting Expansion Relation

ZdrZ J«mhH$ dmT>{dUo Zâ`mV dmT >H$m`_ J«mhH$dJ©

(A) ZdrZ J«mhH$ dmT>{dÊ`mgmR>r B©-J«mhH$ g§~§Y ì`dñWmnZmMr gmYZo dmnaUo.(~) J«mhH$m§Zm dñVy d godm nwadyZ {dH«$sV dmT>-n`m© mZo Zâ`mV dmT> H$aUo.(H$) AmOMm J«mhH$ hm H$m`_Mm J«mhH$ ìhmdm `mgmR>r ZmVog§~§Y {Z_m©U H$aUo.

29

B©-J«mhH$ g§~§Y ì`dñWmnZmMr d¡{eï>ço :

darb ì`m» odê$Z B©-J«mhH$ g§~§Y ì`dñWmnZmMr d¡{eîQ>ço nwT>rbà_mUo gm§JVm oVrb.

1) B©-j_Vm : `m_Ü o J«mhH$m§Zr dñVy d godm {df`r _m{hVr H$ê$Z KoUo, Ë`m§À`m B©-_obZm ñd § g§nH©$H$aUo, do~ g§nH$m©Ûmao ZmVo {Z_m©U H$aUo, Am°Z bmB©Z dñVy nmohM{dUo BË`mXr B©-j_Vm§Mm g_mdoe hmoVmo.

2) B©-g§XoedhZ : B§Q>aZoQ>À`m Ûmao J«mhH$m§er g§XoedhZ H$ê$Z g§nH©$ gmYZo.

3) B©-J«mhH$godm : V§ÌkmZmMm dmna H$ê$Z _m¡brH$ godm nwa{dUo.

4) B©-J«mhH$ g_mYmZ : J«mhH$m§Zm H$_r IMm©V A{YH$ H$m ©j_VoZo godm nwadyZ Ë`m§À`m g_mYmZmV dmT>H$aUo.

5) B©-_m{hVr : J«mhH$m§~m~VMr _m{hVr Jmoim H$ê$Z Ë`mMm {dH«$s dmT>{dÊ`mgmR>r dmna H$aUo.

6) EH${ÌV à`ËZ : B©-J«mhH$ g§~§Ym_Ü o A§VJ©V {dH«$` g§KQ>Zm d ~{hJ©V {dnUZ ì yhaMZm `m§MmEH${ÌV dmna Ho$bm OmVmo.

B©-J«mhH$ g§~§YmMo \$m`Xo :

1) J«mhH$m§er ObX g§nH©$ gmYVm oVmo.

2) J«mhH$m§Zm ObX _m{hVr nmR>{dVm oVo.

3) dñVy AWdm godm `m§À`m dmnam~m~V _m{hVr XoVm oVo.

4) J«mhH$m§À`m e§H$m {ZagZ H$aUo, Ë`m§À`m VH«$ma {ZdmaU H$aUo `mV gwb^Vm AmUVm oVo.

5) IMm©V d doioV ~MV H$aVm oVo.

6) J«mhH$ _m{hVr gmR>çmMm dmna H$ê$Z H$m ©j_Vm dmT>{dVm oVo.

7) nwadR>m gmIirMr H$m ©j_Vm dmT>{dVm oVo.

8) J«mhH$g§~§Y ì`dñWmnZmMo \${bVo ËdarV H$iVmV.

darb \$m`Úm_wio AmO B©-J«mhH$g§~§Y ì`dñWmnZ A{YH$ Cn wŠV R>aV Amho.

3.12 ñd §-AÜ``Z àý :

à. 1 WmoS>Š`mV CÎmao Úm.

1) H§$nZr emgZ hr g§H$ënZm ñnï> H$am.

2) H§$nZr emgZmMo _hÎd gm§Jm.

3) H§$nZr emgZ ì`dñWoMo _yb yV AmYma H$moUVo Vo gm§Jm.

4) J«mhH$ g§~§Y ì`dñWmnZ hr g§H$ënZm ñnï> H$am.

5) B©-J«mhH$ g§~§Y ì`dñWmnZ hr g§H$ënZm ñnï> H$am.

30

à. 2 Imbrb àým§Mr CÎmao g{dñVa {bhm.

1) H§$nZr emgZ ì`dñWoMr ì`m»`m Úm. H§$nZr emgZ ì`dñWoV ^mJYmaH$m§Mr y{_H$m ñnï> H$am.

2) H§$nZr emgZ ì`dñWoV g§MmbH$ _§S>imMr y{_H$m g{dñVa _m§S>m.

3) H§$nZr emgZ ì`dñWoVrb A§Ho$jH$mMr y{_H$m ñnï> H$am.

4) J«mhH$ g§~§Y ì`dñWmnZ åhUOo H$m`? J«mhH$ g§~§Y ì`dñWmnZmMo AmYw{ZH$ wJmVrb _hÎd

ñnï> H$am.

à. 3 WmoS>Š`mV Q>rnm {bhm.

1) B©-J«mhH$ g§~§Y ì`dñWmnZ

2) H§$nZr emgZ g§H$ënZm

3) J«mhH$ g§~§Y ì`dñWmnZmMo _hÎd

4) B©-J«mhH$ g§~§Y ì`dñWmnZmMr d¡{eï>ço

ªªª

31




g§KQ>ZmË_H$ n`m©daUmMr d¡{eï>ço (Characteristics of Organizational Environment)

àñVmdZm :

n`m©daU hr g§H$ënZm AmOn ªV AmnU Z¡g{J©H$ KQ>H$m~m~V dmnaV hmoVmo. OmJ{VH$sH$aUmV n`m©daU hrg§km g^modVmbMr n[apñWVr d Ë`mVrb {d{dY KQ>H$m§Mm EH${ÌV g_yh `m AWm©Zo Vr dmnabr OmVo. `mn`m©daUmMm ì`dgm{`Z, gm_m{OH$ n[aUm_ hmoV AgVmo hm n[aUm_ Aä`mgZogmR>r g§KQ>ZmË_H$ n`m©daU `mg§koMm Aä`mg H$amdm bmJV Amho.

g§KQ>ZmË_H$ n`m©daUmda A§VJ©V d ~{hJ©V KQ>H$m§Mm n[aUm_ hmoV AgVmo. Ë`mVrb H$mhr KQ>H$mda Amnbo{Z §ÌU ZgVo Ë`m_wio Ë`m§À`m ApñVËdmMm Aä`mg H$aUo _hÎdmMo R>aVo.

g§KQ>ZmË_H$ n`m©daU-AW© :

ì`dgm`mda g^modVmbÀ`m n[apñWVrMm d {d{dY KQ>H$m§Mm-gm_m{OH$, Am{W©H$, gm§ñH¥${VH$, Ym{_©H$,amOH$s` Aem {d{dY {H«$`mda hmoUmam n[aUm_ Aä`mgZo åhUOo g§KQ>ZmË_H$ n`m©daU hmo .

`m g§KQ>ZmË_H$ n`m©daUmMm AZwHy$b d à{VHy$b n[aUm_ ì`dgm`mda hmoV AgVmo. AZwHy$b n[aUm_mMmbm^ (g§Yr) H$gm CR>dmdm d à{VHy$b n[aUm_ (YmoHo$) H$gm H$_r H$amdm `mMm Aä`mg H$aUo _hÎdmMo R>aVo.Ë`mgmR>r g§KQ>ZmË_H$ n`m©daUmMr d¡{eï>ço Aä`mgZo _hÎdmMo R>aVo.

g§KQ>ZmË_H$ n`m©daUmMr d¡{eï>ço (Characteristics of Organizational Environment) :

g§KQ>ZmË_H$

n`m©daU

J{V_mZVm

g^modVmbMrn[apñWVr

ñdrH¥$Vr

H$m_mMr Mm¡H$Q> g§{_l

A{Z{üVVm

XrK©H$mbrZ

n[aUm_/ à^md

~hþ{dYJ§wVmJw§VrMr

32

1) g^modVmbMr n[apñWVr (Surrounding Situation) : g§KQ>ZmË_H$ n`m©daU åhUOo AmOw~mOyMrn[apñWVr hmo . H$moUVr{h g§KQ>Zm `m n`m©daUmì`{V[aŠV H$m_ H$ê$ eH$V Zmhr. g§KQ>Zobm Amnbr H$m } d{d{dY {H«$`m `mM n`m©daUmV nma nmS>mì`m bmJVmV. g^modVmbÀ`m n[apñWVr_Ü`o Am{W©H$, gm_m{OH$,amO{H$`, gm§ñH¥${VH$, Vm§{ÌH$ KQ>H$ g_m{dï> hmoVmV.

2) J{V_mZVm (Dynamic) : g§KQ>ZmË_H$ n`m©daU ho pñWa ZgyZ Vo ~XbUmao åhUOoM J{V_mZ AgVo.doimodoir {d{dY KQ>H$m§Mm n[aUm_ Ë`mda ~Xb KS>dyZ AmUV AgVmV. åhUyZ g§KQ>ZmË_H$ n`m©daU ho J{V_mZAmho.

3) Jw§VmJw§VrMr à{H«$`m (Complex) : g^modVmbÀ`m n[apñWVrda {d{dY KQ>H$, KQ>Zm, ~XbUmarn[apñWVr `m§Mm n[aUm_ hmoV AgVmo. `m gd© Jmoï>r EH$_oH$mda Adb§~yZ AgVmV. Ë`m§Mm EH$_oH$mda n[aUm_hmoVmo. Ë`m_wio H$moUË`m KQ>H$m§Mm H$m` n[aUm_ hmoUma ho g_OZo Jw§VmJw§VrMo Amho.

4) ~hþ{dY (Multi-faceted) : g^modVmbMr n[apñWVr hr ~hþ{dY d ~hþA§Jr Amho. EImÚm g§KQ>ZodahmoUmam EImÚm KQ>H$mMm n[aUm_ hm Xwgè`m g§KQ>Zoda VgmM hmoB©b ho gm§JVm oV Zmhr. H$mhr g§KQ>Zoda VmoZH$mamË_H$ n[aUm_ H$aVmo Va H$mhrda Vmo hmoH$mamË_H$ n[aUm_ H$aVmo. hm ~Xb, hr {d{dYVm Aä`mgyZ {ZU©¿`mdo bmJVmV.

5) XrK©H$mbrZ n[aUm_ / à^md (Far-reaching Impact) : g§KQ>ZmË_H$ n`m©daUmVrb KQ>H$mVhmoUmam ~Xb hm ì`dgm`mda XrK©H$mbrZ à^md Q>mH$Umam AgVmo. g§KQ>ZmË_H$ gj_Vm hr Mm§§Jë`m g§KQ>ZogmR>rAmdí`H$ d _hÎdmMr AgVo. åhUyZ ì`dgm{`Z {Z`moOZ, YmoaUo, ì yhaMZm, nÕVr n[apñWVrbm AZwHy$b Aem{dH$grV Ho$ë`m VaM ~mOmanoR>V ì`dgm`mMo ApñVËd {Q>Hy$ eH$Vo.

6) A{Z{üVVm (Uncertamity) : g§KQ>ZmVåH$ n`m©daUmVrb KQ>H$ ho ~XbUmao AgVmV. na§Vw Ë`m~Xbm§Mo AMyH$ ndm©Zw_mZ H$aUo AdKS> AgVo. `m A{Z{üVVoVyZ ì`dgm{`H$Z g§Yr d YmoHo$ CX² dV AgVmV.

7) g§{_l (Mixed) : n`m©daU KQ>H$m§Mo ñdê$n ho g§{_l Amho. Ë`m_wio Am{W©H$, gm_m{OH$, amOH$s`,gm§ñH¥${VH$, H$m`Xoera, Z¡g{J©H$ d Vm§{ÌH$ KQ>H$m§Mm hmoUmam n[aUm_ hm d¡ {ŠVH$[aË`m Z Aä`mgVm gm_w{hH$[aË`mAä`mgmdm bmJVmo H$maU Vo KQ>H$ EH$_oH$mda Amdb§~yZ AgVmV. ~è`mMdoim EH$ KQ>H$mVrb ~XbmMm n[aUm_Xwgè`m KQ>H$mda hmoV AgVmo åhUyZ Ë`m§Mm n[aUm_ g§{_l Aä`mgZo _hÎdmMo R>aVo.

8) H$m_mMr Mm¡H$Q> (Creation of Framework) : g§KQ>ZmË_H$ n`m©daUmMo KQ>H$ d Ë`mVrb ~Xb hoì`dgm` H$m`m©gmR>r EH$ Mm¡H$Q> {Z_m©U H$aVmV `mVyZM ì`dgm`mÀ`m g§Yr d YmoHo$ ñnï> hmoVmV. `mM Mm¡H$Q>rVamhÿZ ì`dgm`mbm H$m © H$amdo bmJVo.

9) ñdrH¥$Vr (Adaptability) : n`m©daUmVrb H$mhr KQ>H$ ho {Z §{ÌV AgVmV Va H$mhr ~mø n`m©daUmVrbKQ>H$m§da Amnbo {Z §ÌU ZgVo. Ë`m_wio Ë`m ~XbmZwgma ì`dgm`mbm Amnbr {Xem ~Xbmdr bmJVo. Ë`mgmR>rg§KQ>Zobm ñdV: ~Xbmdo bmJVo qH$dm XwéñV ìhmdo bmJVo qH$dm OwZr YmoaUo _moS>rV H$mTy>Z ZdrZ nÕVrZo ~XbñdrH$mamdo bmJVmV.

darb {ddoMZmdê$Z g§KQ>ZmË_H$ n`m©daUmMr d¡{eï>ço ñnï> hmoVmV.ªªª

33

B. Com. Part-III : Modern Management Practice



Unit-1 Sub point

B) Modern Management

(Concept and nature, importance of modern management in changing environment)

“Management is art of getting things done through people.”

Introduction : Management is that field of human behavior in which managers plan,

organize, staff, direct, and control human, financial resources in an organized group effort in

order to achieve desired individual and group objectives with optimum efficiency and

effectiveness.

In the past, management was not considered as an important part of development. With

industrial revolution during 17th and 18th century, several economists expressed their ‘concepts

and function of management’. Only in 19th century, management became the separate field

of study because business organization faced various problems regarding labour efficiency

and wage payment system. In search of solution of these problems, people began to recognize

management as a separate field of study.

Definition of Management :

Management is the art, or science, of achieving goals through people. Since managers

also supervise, management can be interpreted to mean literally “looking over” i.e., making

sure people do what they are supposed to do.

Managers are, therefore, expected to ensure greater productivity or, using the current

jargon, ‘continuous improvement’. More broadly, management is the process of designing

and maintaining an in which individuals, working together in groups, efficiently accomplish

selected aims (Koontz and Weihrich 1990, p. 4). In its expanded form, this basic definition

means several things. First, as managers, people carry out the managerial functions of

planning, organizing, staffing, leading, and controlling. Second, management applies to any

kind of organization. Third, management applies to managers at all organizational levels.

Fourth, the aim of all managers is the same to create surplus. Finally, managing is concerned

with productivity this implies effectiveness and efficiency.

Thus, management refers to the development of bureaucracy that derives its importance

from the need for strategic planning, co-ordination, directing and controlling of large and

complex decision-making process. Essentially, therefore, management entails the acquisition

of managerial competence, and effectiveness in the following key areas: problem solving,

administration, human resource management, and organizational leadership.

Trends in Management :

Trends in Management means movement of management thought in particular direction.

34

Management thought developed gradually, from past to present and passed through various

distinct phases.

1. The classical theory. It mainly consists of 3 theories

- Bureaucratic theory.

- Scientific management theory

- Administrative theory.

These are concerned with production of efficiency and productivity through the one best

way. Scientific method should be used to define the best way. There should be standardization.

Classical Organizational Theory School

In this category of management theory are the works of Max Weber’s bureaucratic

theory and Henri Fayol’s administrative theory. Weber postulated that western civilization

was shifting from “wertrational” (or value oriented) thinking, affective action (action derived

from emotions), and traditional action (action derived from past precedent) to “zweckational”

(or technocratic) thinking. He believed that civilization was changing to seek technically

optimal results at the expense of emotional or humanistic content.

Weber then developed a set of principles for an “ideal” bureaucracy as follows: fixed

and official jurisdictional areas, a firmly ordered hierarchy of super and subordination,

management based on written records, thorough and expert training, official activity taking

priority over other activities and that management of a given organization follows stable,

knowable rules. The bureaucracy was envisioned as a large machine for attaining its goals in

the most efficient manner possible.

However, Weber was cautious of bureaucracy when he observed that the more fully

realized, the more bureaucracy “depersonalizes” itself i.e., the more completely it succeeds

in achieving the exclusion of love, hatred, and every purely personal, especially irrational and

incalculable, feeling from execution of official tasks. Hence, Weber predicted a completely

impersonal organization with little human level interaction between its members.

Henri Fayol’s administrative theory mainly focuses on the personal duties of management

at a much more granular level. In other words, his work is more directed at the management

layer. Fayol believed that management had five principle roles: to forecast and plan, to

organize, to command, to co-ordinate, and to control. Forecasting and planning was the act of

anticipating the future and acting accordingly. Organization was the development of the

institution’s resources, both material and human. Commanding was keeping the institutions

and harmonization of the group’s efforts. Finally, control meant that the above activities were

performed in accordance with appropriate rules and procedures. Fayol developed fourteen

principles of administration to go along with management’s five primary roles. These principles

are: specialization/division of labor, authority with responsibility, discipline, unity of command,

unity of direction, subordination of individual interest to the general interest, remuneration of

staff, centralization, and scalar chain/line of authority, order, and equity, stability of tenure,

initiative, and esprit de corps. Fayol clearly believed personal effort and team dynamics were

part of an “ideal” organization. Fayol’s five principle roles Plan, Organize, Command, Co-

35

ordinate, and actions and processes running. Co-ordination was the alignment and

harmonization of the group’s efforts. Finally, control meant that the above activities were

performed in accordance with appropriate rules and procedures.

2. The neoclassical theory

- Human classical theory

- Behavioral theory.

Concerned with importance of human element in management, the theory emphasizes

importance of individual within the organization. According to human relation, theory

productivity is not only technical but also a social phenomenon. Workers’ attitude governs

productivity. Workers are motivated by social need. They respond to pressures of informal

work groups. Money is not the only motivator. Workers are social and they advocated that

people are different than machines.

Behavioral School :

The key scholar under this category is Elton Mayo. The origin of behavioralism is the

human relations movement that was a result of the Hawthorne Works Experiment carried out

at the Western Electric Company, in the United States of America that started in the early

1920s (1927-32). Elton Mayo and his associates’ experiments disproved Taylor’s beliefs that

science dictated that the highest productivity was found in ‘the one best way’ and that way

could be obtained by controlled experiment. The Hawthorne studies attempted to determine

the effects of lighting on worker productivity. When these experiments showed no clear

correlation between light level and productivity the experiments then started looking at other

factors. These factors that were considered when Mayo was working with a group of women

included rest breaks, no rest breaks, no free meals, more hours in the work-day/work-week or

fewer hours in the workday/ work-week. With each of these changes, productivity went up.

When the women were put back to their original hours and conditions, they set a productivity

record.

3. Modern organizations theory (The system theory and contingency theory)

The system theory- concerned with total picture of interdependence and environmental

influences.

Contingency theory concerned with inquires of each situation for managerial practice

Modern organizational theory is regarded as recent development in management theory.

They represent integrative approach to management. There is no one best way of doing things

under all conditions. Methods and techniques which are highly effective in one situation may

not work in other situations. Situation plays an important role in application of management

function. Functions are universal but their application is situational. Management takes a

situational approach. The systems theory has had a significant effect on management science

and understanding organizations. A system is a collection of part unified to accomplish an

overall goal. If one part of the system is removed, the nature of the system is changed as well.

A system can be looked at as having inputs (e.g.,resources such as raw materials, money,

technologies, people), processes (e.g., planning, organizing, motivating, and controlling),

36

outputs (products or services) and outcomes (e.g., enhanced quality of life or productivity for

customers/clients, productivity). Systems share feedback among each of these four aspects of

the system.

The Systems Theory may seem quite basic. Yet, decades of management training and

practices in the workplace have not followed this theory. Only recently, with tremendous

changes facing organizations and how they operate, have educator sand managers come to

face this new way of looking at things. The effect of systems theory in management is that

it helps managers to look at the organization more broadly. It has also enabled managers to

interpret patterns and events in the workplace i.e., by enabling managers to recognize the

various parts of the organization, and, in particular, the interrelations of the parts. The

situational or contingency theory asserts that when managers make a decision, they must take

into account all aspects of the current situation and act on those aspects that are keys to the

situation at hand. Basically, it is the approach that “it depends”. For example, if one is leading

troops in Iraq, an autocratic style is probably best. If one is leading a hospital or University,

a more participative and facilitative leadership style is probably best.

Other Management Theories :

In this category are the works of Edward W. Deming and Douglas McGregor.

Edward Deming is the founder of modern quality management and is regarded by the

Japanese as the key influence in their postwar economic miracle. He postulated several

assumptions: create constancy of purpose for continual improvement of products and service;

adopt the new philosophy created in Japan; cease dependence on mass inspection; build

quality along with price; improve constantly and forever every process planning, production,

and service; institute modern methods of training on-the-job for including management;

adopt and institute leadership aimed at helping people to do a better job; drive out fear,

encourage effective two-way communication; break down barriers between departments and

staff areas; eliminate exhortations for the workforce they only create adversarial relationships;

eliminate quotas and numerical targets; remove barriers to pride of workmanship, including

annual appraisals and Management by Objectives; encourage education and self-improvement

for everyone; and define top management’s permanent commitment to ever improving quality

and productivity and their obligation to implement all these principles.

Douglas McGregor (1906-1964) postulated management ideas as contained in “Theory

X” and “Theory Y”. Using human behavior research, he noted that the way an organization

runs depends on the beliefs of its managers.

“Theory X” gives a negative view of human behavior and management that he considered

to have dominated management theory from Fayol onwards especially Taylorism. It also

assumes that most people are basically immature, need direction and control, and are incapable

of taking responsibility. They are viewed as lazy, dislike work and need a mixture of financial

inducements and threat of loss of their job to make them work (‘carrot and stick’ mentality).

“Theory Y”, the opposite of “Theory X”, argues that people want to fulfill themselves

by seeking self-respect, self-development, and self-fulfillment at work as in life in general.

The six basic assumptions for ‘Theory Y’ are: work is as play or rest the average human

37

being does not inherently dislike work, whether work is a source of pleasure or a punishment

(to be avoided) depends on nature of the work and its management. Second, effort at work

need not depend on threat of punishment if committed to objectives then self direction and

self-control rather than external controls. Third, commitment to objectives is a function of the

rewards associated with their achievement. Satisfaction of ego and self-actualization needs

can be directed towards the objectives of the organization. Fourth, the average human being

learns, under proper conditions, not only to accept but to seek responsibility. Fifth, high

degrees of imagination, ingenuity and creativity are not restricted to a narrow group but are

widely distributed in the population. Lastly, under the conditions of modern industrial life,

the intellectual potentials of the average human being are being only partly utilized. There is,

however, one theory or approach, the quantitative approach that is hardly used and known by

managers. It emerges from operations research and management science. It is a mathematical

and statistical solution to problems using optimization models, and computer simulations. It

is most effective management decision-making rather than managerial behavior. The

management theories that have been discussed, important as they are, have to be translated in

practice by managers. To this discussion I now turn.

Management as Practice :

Managing, like all other practices whether medicine, music composition, engineering,

accountancy, or even baseball is an art; it is know-how. It is doing things in the light of the

realities of a situation.

Yet managers can work better by using the organized knowledge about management. It

is this knowledge that constitutes science. However, the science underlying managing is

fairly crude and inexact. This is true because the many variables with which managers deal

are extremely complex. Nevertheless, such management knowledge can certainly improve

managerial practice. Managers who attempt to manage without management science must put

their trust to luck, intuition, or what they did in the past. In managing, as in any other field,

unless practitioners are to learn by trial and error, there is no place they can turn for

meaningful guidance other than the accumulated knowledge underlying their practice; this

accumulated knowledge is theory.

For practical purposes, all managers must develop three sets of skills, namely; conceptual,

technical, and human (see Fleet and Perterson 1994, p. 25).Conceptual skills allow the

manager to develop relationships between factors that other people may not see. Managers

who have well-developed conceptual skills are able to apply different management theories

to the same situation. For a manager to be technical, it implies that he or she should act

professionally.

Professionalism demands that the manager performs his or her duties within established

procedures, rules and regulations. Any behavior that compromises the manager’s professional

etiquette is certainly bound to interfere adversely with the organization’s productivity. Lastly,

a manager should be able to see members of the organization as human beings who have

needs and psychological feelings and emotions. These needs and feelings must be positively

harnessed for the good of the organization; motivation of the employees, therefore, becomes

a critical factor in increasing productivity.

38

According to Kreitner - Modern Management is the process of working with and

through others to achieve organizational objectives in a changing environment. Central to this

process is the effective and efficient use of limited resources.”

Nature of Modern Management - The following are the some of the features of the

concept of modern management.

1. Base of system Approach : Management information systems provide the managers

with adequate information about internal and external events of an organization to effective

decision making. This is the set of conditions and forces that functions externally to the

organization but affect anger’s capability to acquire and utilize resources. This clearly stresses

on how important it is to study the environment. The open systems theory and contingency

theory developed in 1960 ascertains the importance of studying the environment. The Open

Systems View is a system where external resources are acquired and converted into goods

and services then sent back to customers for purchasing. And the cycle carries on. This

system is considered as an open system. Organizations which use a closed system are likely

to experience entropy, the tendency of a system to lose its ability to control itself and thus to

dissolve and collapse. Contigency Theory discloses that there is no best ways to organize

therefore characteristics of the environment affect an organization’s ability to obtain resources.

A type of structures describes the differences between the structures. In conclusion managers

in a Mechanistic structure can obtain inputs at a lower cost preferably in a stable environment

and managers in an organic environment can react more quickly in a rapidly changing

environment. These contributions constructed the foundation of modern management theories.

2. Management a profession : In this 21st century management is treated as

profession. Managing, like all other practices whether medicine, music composition,

engineering, accountancy, or even baseball is an art; it is know-how. It is doing things in the

light of the realities of a situation. Management needs professional qualities like- special

steam of knowledge, training, personal skills of leadership, communication which are applied

in for the managing of modern large scale businesses. Here the managers are working as

consultant to provide services by charging their fees.

3. Dynamic in nature : Due to Globalization, evolution of product quality,

environmentalism, ethical reawakening etc. the organizational conditions are changing very

fast. Modern managers anticipate the probable changes in environment and prepare their

organizations to adapt to these changes, in advance. In this today’s dynamic world, the

manager is expected to take unfamiliar situations in stride. The business of today can be

successfully handed only by those people who can build up an organization which will be

adaptable to changing situations. Therefore, Harold Knootz and Heinz Weihrich feel that

management is the process of designing and maintain an environment in which individuals

working together in groups efficiently accomplish selected aim.

4. Multi objectives : Modern management is not consist with only profit earning, it

also related with social responsibility. Modern management views employees from the new

social contract theory. In the changing environment, the traditional concept of lifetime

employment in single organization has become out dated. Outsourcing of the work is another

new trend in organizations, with this short term relationship management has to work for

mutual benefits and convenience.

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5. Multi-disciplinary Modern management is concerned with multi : disciplinary

areas. It is concerned with social, economical, cultural, and political environment of the

country. It is related with medicine, law, music, engineering etc. Modern management practices

are very close to psychological or behavioral aspect of the workers. It use quantitative

techniques for measuring the output of decisions, it applies quantitative and qualitative

approaches. In short management is an art, as well as science, a profession, which is concerned

with many disciplines, and areas of knowledge as per the need of the time.

6. Universal in natures : Modern management practices are of universal nature.

These theories or approaches are useful in any country in any types of organization and of all

business sectors. The employer- employee relationship, workers behavior, business problems

of production, marketing, finance, human resource etc are of same nature and to tackle them

modern management techniques are used everywhere in all with universal nature.

7. Based on information : Today’s world is of information technology based. With

the help of internet and computerized data base the modern managers can anticipate future

problems in advance with accuracy. Management information system helps to management to

have up-to-date record and data base for any decision, which helps for analysis and in depth

study for any problem. Computerized accounting different computer base record keeping also

helps to modern management to operate its different functions in more efficiently.

8. Probabilistic Modern management is environmental based. It needs different types

of estimates, anticipations and forecasting. Due to large number of production, increasing

competition, changing trend of customer’s etc. probabilistic sale, production, market and

targeted profits etc. are needed to be anticipated with the most scientific methods of statistics

and computerized system.

The above are some important features of modern management. Modern management is

a management theory or concept which is related with changing organizational environment

of this 21st century. It tries to help to modern business to cope up with limited resources and

unlimited demands from the business. The managers have to face all unexpected & unforeseen

problems with more efficient and successful manner. To study the importance of this modern

management practices in the changing environment first we have to study the factors which

effects on business organization. These factors are internal as well as external. Internal

factors are controllable and can be anticipated, but external factors are uncontrollable in

nature. Though these factors effects directly or indirectly on the goals of the business, these

factors and their effects can be reduced with the help of modern management practices.

Changing organizational Environment :

(A) Internal Factors : The followings are some of the internal factors which affect the

environmental changes in the business organizations in this modern era.

a. Change in Objectives and work-culture : The work-culture of the business is changing

very rapidly now-a-days. Employer-employee relationship, new technology in production,

changing techniques of marketing and sale like- Net-marketing tele-shopping etc. have

changed the basic objectives of the business. Customer satisfaction is more important

than business profit.

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b. Changing technology : Automatic machines, computerized machines are changing the

trends of production, processing and marketing. The limited resources of power have

forced to adopt new technology for new and emerging needs of the business.

c. Limitations of power resources The natural resources like oil and fuel, gas, water etc

have the limited stock. To make their consumption with regenerating technology is must.

These resources are required to be used with very intensively in every field of business.

d. Environmental consciousness Due to some health hazards and pollution problems the

workers are becoming more conscious for environmental factors. The proper preventions

should be taken while producing the different types of products. Air pollution, water-

pollution, sound pollution from any type of business is harmful to whole human

community.

e. Human resources Human skill is the ability to work with people; it is cooperative effort;

it is teamwork; it is the creation of an environment in which people feel secure and free

to express their opinions.

f. Other physical resources Some other resources like assets of the business like machines,

loose tools, chemicals etc are also used with some new methods in this changing

scenario of the business.

(B) External Factors :

Natural Resources : These resources are limited in nature. Their exploitation is not

bearable for any nation.

Social factors - Changing culture, educational level, standard of living and thinking etc

are some social factors which also effects upon the trend of business.

Economical factors - Cycle of the business, change in economic conditions, changing

taxation policy, purchasing power of the business etc are some economic factors which affect

the business trend and culture in this business world.

Technological factors Technical skill is knowledge of and proficiency in activities

involving methods, processes, and procedures. Thus, it involves working with tools and

specific techniques.

Regulatory factors The different economic laws are changing now days. Due to

international business, global market and international standards of accounting etc. global

rules are framed in this changing scenario.

International environment Due to L.P.G policy of the government, the global recession,

international competition, international market, e-marketing, e-banking changing level of

customers demand etc. are some of the features of international business environment.

The above are few factors of changing organizational environment. Considering all

these internal and external factors the modern management has to play its role as a professional

advisor, assistant, consultant etc. to survive and to sustain the business world in this changing

situation.

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Importance of Modern Management :

1) Acquisition and utilization of resources : Management performs efficient acquisition

effective development and utilization and proper coordination of resources. Modern

management helps in maintaining proper assets management, finance management,

human resource management etc.

2) Environmental adaptation : Management adopts organization to changing environmental

forces. All the internal organizational factors like- Changing goals, changing work-

culture, pollution free environment, changing technology etc. and external factors like

limitations of natural resources, natural calamities, global regulatory frame, International

business etc. the adoption of environmental changes has become the challenges for the

management of business.

3) Goal achievement : Management achieves goals by balancing the requirement of jobs

and people. Maximum profit with maximum customer satisfaction and maximum social

responsibilities are the main and multiple goals of the businesses.

4) Problem solving : Management solves organizational problems. It identifies and evaluates

various alternatives and choose appropriate course of action. The information as a data

base is collected to study in details all the types of problem. Few modern techniques are

applied for evaluation and to search for the different options as a solution for such

problems.

5) Performance control : Management measures and evaluates the actual performance.

The control techniques like PERT, CPM, SWOT analysis etc. are used in case of modern

management. Proper performance control is essential and possible through modern

management.

6) Social responsibility : Management anticipates and acts before hand to social

expectations. All the responsibilities towards all the stake-holders like-employees,

customers, suppliers, Government etc. can be fulfilled by proper planning and organization

of employees training, motivation, and welfare activities. The society should be assisted

by creating job opportunities, welfare activities, charity funds etc.

Importance of Modern Management in changing environment

1. Technology: The new economy will base on digital revolution. The development

in information technology will provide greater access to management. Management will need

to manage changing technology effectively. New invented machines, automatic and

computerized machines and technology are useful for best quality product and service. This

is the need and demand of new era.

2. Quality: Quality assurance is getting important. In the global market with

international level of competition the high quality of product with reasonable cost and price

is possible through modern management system.

3. Social responsibility: Management will pursue long term goals that are good for

society. Better quality product and services at reasonable price, better employer-employee

relationship, better working conditions, social activities from the organizations etc. are the

long term goals targeted by the modern management.

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4. Empowerment: To empower worker is a challenge to management. Proper training

to cope up with changing technology, work motivation, better treatment by management,

short term assignments etc. are important things done by the management.

5. Human resource management: Management needs to deal with diversified work

force, requires visionary leadership on the part of management. Proper salary, welfare activities,

training, promotions, placements to new projects are few essential activities for the employees

from the modern management.

6. Organization design: Organization will be lean flat and less hierarchical

7. Cultural sensitivity: Cultural value will change cross cultural influences.

Organizations are emerging as cultural systems.

8. Globalilization: Managers need to think globally and act locally. New trends of

international markets are adopted and maintain by modern management.

9. Change management : Manager will face the challenge of managing change.

They will need to aware specific changes and their likely impact on the practice of management.

10. Learning organization: Management needs to create learning environment.

Organization of future will be predominantly knowledge based.

11. Research and Development : Due to modern management practices the new

research in product, innovative changes, as per the changing demand of customer is possible

by R&D department of the organization. Proper budgeting for such funds is done in this

modern system of management.

The above are few points which indicates importance of modern management in this

changing environment of the business world.

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Unit-2 Sub point

Factors of Core Competencies

Core competencies are those capabilities that are critical to a business achieving

competitive advantage. The starting point for analysing core competencies is recognising that

competition between businesses is as much a race for competence mastery as it is for market

position and market power. Senior management cannot focus on all activities of a business

and the competencies required to undertake them. So the goal is for management to focus

attention on competencies that really affect competitive advantage.

1. Adding the values : These areas of expertise may be in any area but are most

likely to develop in the critical, central areas of the company where the most value is added

to its products.

2. Changing Activity : Core Competencies are not seen as being fixed. Core

Competencies should change in response to changes in the company’s environment. They are

flexible and evolve over time. As a business evolves and adapts to new circumstances and

opportunities, so its Core Competencies will have to adapt and change.

3. Harmonization : Core competency does not relate to one special skill or competence

of the firm. It is concerned with the co-ordination of multiple skills and multiple streams of

technologies.

4. New Business Opportunities : There are many new business opportunities always

available in the market the organization has to search for them continuously and catch them

in time. Any business which is always first to search new opportunities will be successful in

the market and will be at the top position.

5. Continuous Process : Developing the multiple production skills to add the values

in product and make it of such a high quality product that the competitors can not imitate it

easily is a continuous process in core competency system.

6. Competitively unique : A core competence should be unique in itself. A competence

should be something that other competitors wish they had within their own business.

7. Overall- Restructuring : It is possible to develop a core competence with all

integrated skills and activities by having suitable investment in equipments and special

training to employees. It also needs the restructuring of management .

The above are few factors which are considered properly in case of achieving the core

competency for any organization.

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Unit-3

Corporate Governance and Customer Relationship Management

(CRM)

(A) Corporate Governance: Concept- Definitions- Role of Board of Directors in

Corporate Governance, Role of Shareholders and Auditors in Corporate

Governance.

(B) Customer Relationship Management (CRM): Concept, Importance of CRM

in modern era, e-CRM

3.0 Learning objectives

3.1 Introduction

3.2 Concept of Corporate Governance

3.3 Definitions of Corporate Governance

3.4 Role of Board of Directors in Corporate Governance

3.5 Role of Shareholders in Corporate Governance

3.6 Role of Auditors in Corporate Governance

3.7 Customer Relationship Management (CRM): The Concept

3.8 Importance of CRM in modern era

3.9 e-CRM

3.10 Key Terms

3.11 Self-study questions

3.0 Learning Objectives :

After studying this unit, the learner will understand —————

a) The concept of corporate governance

b) The important roles played by Board of Directors, Shareholders and Auditors of the

company in Corporate Governance

c) The concept of Customer Relationship Management and its importance

d) The concept of e-CRM

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3.1 Introduction :

The seeds of corporate governance were laid during the Watergate Scandal that shook the

presidential House in the United States. However, the corporate governance has gained

considerable attention over the last few years after the Asian Crisis of 1997 and the collapse of

Enron in 2001. Both of these events were precipitated by a lack of corporate governance or

simply control that protected shareholder’s value. Corporate governance is the process structure

applied to organizations to help protect their stakeholder’s interest, such as government,

managers, employees and shareholders.

A corporation is a mechanism established to allow different parties to contribute capital,

expertise, and labour, for their mutual benefit. The investors/shareholders participate in the

profits of the enterprise without taking responsibility for the operations. Management runs the

company without being responsible for personally providing the funds. Directors, as the

representatives of the shareholders have both the authority and the responsibility to establish

basic corporate policies and to ensure that they are strictly followed. The term ‘corporate

governance’ refers to the relationship among these groups in determining the direction and

performance of the corporation.

The concept of corporate governance had gained momentum in India in the later half of

1990s. With the introduction of LPG policy (i.e. Liberalization, Privatization and

Globalization) on 24th July 1991, the Government of India had formulated different measures

to protect the diverse interest of shareholders and stakeholders in the companies. The report

on Corporate Governance by the Cadbury Committee in the U.K. in 1992 has provoked intense

consideration of the concept in our country. The report of Cadbury Committee was published

in December 1992 and from July, 1993 all U.K. companies listed in London Stock Exchange

were required to state in their annual report the extent of their compliance with the Code of

Best Practices and the reasons for non-compliances.

Corporate governance has most recently debated after the corporate fraud by Satyam

founder and its chairman Mr. Ramlinga Raju. In fact, trouble started brewing at Satyam around

December, 16 when Satyam announced its decision to buy stakes in Maytas Properties and

Infrastructure for $ 1.3 billion. The deal was soon called off owing to major discontentment on

the part of shareholders and plummeting share-price. However, in what has been seen as one

of the largest corporate frauds in India, Raju confessed that the profits in the Satyam’s books

of accounts had been inflated and that the cash reserve with the company was minimal. Ironically,

Satyam had received the Golden Peacock Global Award for Excellence in Corporate Governance

in 2008

3.2 Concept of Corporate Governance :

Good corporate governance of the company is expected by every stakeholder, especially

by shareholders. Governance is related with the controlling of the activity and controlling of

46

the corporate sector can be termed as corporate governance. Corporate governance is recently

emerged concept and has caught the attention of each and every country, investors and corporate

professional.

Corporate governance refers to the set of systems, principles and processes by which a

company is governed. They provide the guidelines as to how the company can be directed or

controlled such that it can fulfill its goals and objectives in a manner that adds to the value of

the company and is also beneficial for all stakeholders in the long term. Stakeholders in this

case would include everyone ranging from the Board of directors, management, shareholders

to customers, employees and society. Hence the management of the company assumes the role

of a trustee for all the other stakeholders and operates on their behalf.

Corporate Governance essentially covers the gamut of activities having direct or indirect

effect on the health of the enterprise. According to some experts “Corporate governance means

doing everything better, to improve relations between companies and their shareholders; to

improve the quality of outside directors; to encourage people to think long-term; to ensure that

information needs of all stakeholders are met and to ensure that executive management is

monitored properly in the interest of shareholders.”

Corporate governance is the practice, which requires transparency, accountability and

good performance from the corporate executives. It has its strong base from the internal

management of the company to the shareholders’ value as well as corporate social responsibility.

3.3 Definitions of Corporate Governance :

The concept of corporate governance is defined in several ways because it potentially

covers the entire gamut of activities having direct or indirect influence on the financial health

of the corporate entities. As a result, different people have come up with different definitions,

which basically reflect their special interests in the field. Some of them are as follows:

1) Economist and Noble laureate Milton Friedman defines the Corporate Governance as

“to conduct the business in accordance with shareholders’ desires while confirming to

the basic rules of the society embodied in law and local customs.”

2) Experts of the OECD have defined corporate governance “as the system by which

business corporations are directed and controlled.” According to them “the corporate

governance structure specifies the distribution of rights and responsibilities among different

participants in the corporation, such as, the Board, Managers, Shareholders and other

stakeholders, and spells out the rules and procedures for making decisions on corporate

set, and also provides the means of attaining those objectives and monitoring performance."

3) More recently, in an article published in the June, 21, 1999 issue of the Financial Times,

J. Wolfensohn, President, World Bank has made more contemporary definition of

Corporate Governance as follows:

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“Corporate Governance is all about promoting corporate fairness, transparency and

accountability.”

3.3.1 Importance of corporate governance :

From the above definitions, it can be understood that the corporate governance possess

some unique features. It is important from following point of view.

1) The corporate governance is needed to create a corporate culture of consciousness,

transparency and openness.

2) It refers to combination of laws, rules, regulations, procedures and voluntary practices to

enable the companies to maximize the shareholders’ long-term value.

3) It leads to increasing customer satisfaction, shareholders’ value and wealth. With increasing

government awareness the focus is shifted from economic to the social sphere and an

environment has been created to ensure greater transparency and accountability. It is

integral to the very existence of a company.

4) It strengthens investors’ trust and ensures a long-term partnership that helps in fulfilling

the company’s quest for higher growth and profit. This would ensure that the Indian

investors are in no way less informed and protected as compared to their counterparts in

the best developed capital market.

5) It controls the practices of insider trading by calling upon the companies to provide an

adequate and timely disclosure, confidentiality norms etc.

6) It also frames certain code of conduct and specific rules for the directors and employees

of the company, their reporting requirement and rules to ensure that the material price

sensitive information is made public and the insiders are abstained from transacting in

the securities of the company on the basis of such information.

Now, corporate governance has succeeded in attracting a good deal of public interest

because of its importance for the economic health of corporations and the welfare of society,

in general.

3.3.2 Fundamentals of Good Corporate Governance :

Many companies after successfully creating value for their shareholders satisfy themselves

that they are observing good governance practices. Creating value for shareholder is a necessary

but not the sufficient condition for good corporate governance practices. Good corporate

governance is based on the three pillars. They are as follows.

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Good

Corporate Governance

Transparency Accountability Fairness

of towards in

Operations Stakeholders Dealings

(I) Transparency of operations : This means adequate and timely dissemination of

information by a company of its operations to its stakeholders. These disclosures need not

necessarily be governed by the rules and regulations imposed by a stock exchange or a security

market regulator. The company on its own has to come out with adequate and timely disclosures

of honest anticipation or actual happening of material events affecting the value of the company.

(II) Accountability towards stakeholders : This means the Board is responsible and

accountable to its various stakeholders. The issue is: to which class of stakeholders the Board

should primarily responsible? Good corporate governance practices warrant that the companies

should adequately compensate and take care of the interests of each class of stakeholders. In

United States, the Board’s primary responsibility is presumed towards the shareholders. In

Germany and some of the East Asian economies, the favored stakeholders may be employees,

suppliers, or lenders etc.

(III) Fairness in dealing : This is essentially related to ethical behavior of the companies.

In their attempt to achieve higher returns in the short term, companies often indulge in unethical

or unfair practices, like tax-evasion, exploiting the labour or the supplier, willful default in

servicing the debt etc. This is not restricted only at the company level, but is also applicable

inter se to relationship among the shareholders. For example, a few promoter-management

groups have been observed to indulge in siphoning off corporate resources to their private

associates by awarding corporate contacts at artificially high prices, oppressing the minority

shareholders. A well governed corporate cannot be built on the foundations of such unethical

means.

3.4 Role of Board of Directors in Corporate Governance :

The Board of Directors is the highest governing authority with the management structure

at any publicly traded company. The Board is the representative of the shareholders and has a

very big role to play as far as the corporate governance is concerned. The Board’s key

responsibility is to ensure company’s prosperity by directing its operations.

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The Board of Directors provides leadership, strategic guidance and objective judgment,

independent of management to the company and exercises control over the company, while

remaining at all times accountable to the shareholders.

One of the pre-requisites of the good corporate governance system is the efficient

functioning of the Board of directors. When the Board processes are efficient, they trend to

lower the cost of capital resulting in higher value for the shareholders. Most of the investors

(especially shareholders) regard good corporate governance practices as a key concern for

their investments. Good corporate governance practices tend to reduce the cost of capital of

the funds, increase the returns to the shareholders and satisfy the other classes of stakeholder.

They ultimately build lasting investors’ confidence in the market institutions and thus contribute

creating healthy and robust financial markets.

3.4.1 Composition of the Board of Directors :

To ensure the good corporate governance, the composition of the Board of Directors

should be as mentioned here below.

Executive, Non-Executive and Promoter Directors : While framing the structure and

composition of the Board the committee was of the view that the composition of the Board of

directors is critical to the independent functioning of the board. There should be an optimum

composition of three classes of directors, the executive directors (like director of finance

department, director for personnel department etc.) are involved in the day to day management

of the companies; the non-executive directors bring external and wider perspective and

independence to the decision making and the promoter directors (Note: Promoters being

defined by the erstwhile Malegam Committee)

Mandatory recommendations of Birla Committee regarding composition of Board of

Directors state that there should be a combination of Executive and Non-Executive Directors.

Further, the Board should consist of not less than 50% of Non- Executive Directors in case of

an Executive Chairman and not less than 1/3rd of Non-Executive Directors in case of a Non-

Executive Chairman.

Independent Directors : Additionally, there should be non-executive independent

directors that would help bring an independent judgment to bear on board’s deliberations

especially on issues of strategy, performance, management of conflicts and standards to conduct.

The adequate compensation package should be given to the non-executive independent directors

so that these positions become sufficiently financially attractive to attract talent and that the

non executive directors are sufficiently compensated for undertaking this work.

Nominee Directors : The Birla Committee has recommended that just by providing

loans to the companies, the Financial Institutions should not be eligible to appoint a nominee

on the Board of the company but in case of loan default or potential of loan default the financial

50

institutions may appoint a nominee director on the Board where such appointment is pursuant

to a right under loan agreements or where such appointment is considered necessary to protect

the interest of the institution. The nominee of the institutions should assume the same

responsibility as any other director of the board.

Chairman of the Board : The Committee is of the view that the Chairman’s role should

in principle be different from that of the chief executive, though the same individual may

perform both roles. Given the importance of Chairman’s role, the Committee recommends

that a Non-Executive Chairman should be entitled to maintain a Chairman’s office at the

company’s expense and also allowed reimbursement of expenses incurred in performance of

his duties. This will enable him to discharge the responsibilities effectively. This is however a

non-mandatory recommendation.

3.4.2 Alternative Approaches regarding the role of Board of Directors :

The responsibility of the Board for good corporate governance can be viewed from two

dimensions. They are

Guardian of shareholders : One may assume a company to be an entity that raises funds

and takes investment decisions. This means that the company exists for those who take business

risk and provide initial capital for running it. Hence, the promoter and the shareholders assume

the highest stake in the company and therefore the later should primarily be responsible for

their welfare. This presumes that capital is more scarce or valuable than labour, consumer or

any other factors of production. This presumes that if capital is utilized efficiently, other factors

of production will be taken care of. But this is not true for a large number of emerging economies

and markets.

Trustee of public resources : Contrary to this, an alternate approach looks at the company

from a boarder perspective as an entity whose aim is to optimally utilize the societal resources

for the benefit of the people of the society. The company, through its Board of directors, is

expected to behave as a trustee of these resources for the development of the society, rather

than in the interests of particular class of stakeholders. A company and its Board is one of the

means to achieve the orderly development of the society. The public corporations have made

immense contribution in development of the trade, business and services in the economy.

Survival and success of such companies vitally depend on investors’ (shareholders, in particular)

confidence in these entities and the market in which securities of these entities are traded. It is

here that the government needs to play a key role in creating the necessary mechanism to build

and maintain investors’ confidence in corporate sector and financial markets.

3.4.3 Board of Directors: Role and Responsibilities :

A corporate has been defined as a nexus of contracts among the stakeholders. The vital

link of this nexus is a Board of Directors. It is through this apparatus that the company acts. It

is also known as the heart and mind of the company. Essential functions of the Board include,

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· providing strategic direction

· ensuring compliance of laws

· implementing adequate internal control and audit functions; and

· maintaining the higher standards of fairness in its relationship with other stakeholders.

· strategic direction

The Board is expected to provide the strategic direction of the company. Members of the

Board are expected to bring the necessary professional expertise to analyze and anticipate

future directions of the business. If the company prospers or sinks, it is the Board that takes

the credit or can be made accountable for the state of affairs of the company. Unfortunately,

the board’s responsibility in providing strategic direction has been conspicuously missing in

the current debate of corporate governance. All other functions of the Board mentioned above

will be of no use, if a Board fails to provide strategic direction to the company. Accountability

to all the stakeholders, for example, social responsibility, employee welfare, etc. are subservient

to this function.

Compliance : The Board should create the necessary systems and processes by which it

can ensure the compliance with laws of the land. The company needs to pay taxes, levies,

salaries, debt servicing, etc. as and when they are due. The Board also needs to be vigilant that

the company is not damaging the environment and has all the necessary permissions for carrying

out its given operations and activities. While doing so, the Board needs to ensure that the

company does not violate any provisions of the law. This compliance needs to be observed in

spirit and not merely in the letter.

Internal control and systems : The Board generally does not involve itself in the day-

do-day business. It normally gets periodic reports from the management about company’s

routine operations. As a trustee of the shareholders’ funds and public resources, the Board is

expected to put in place adequate internal control and audit systems to ensure fraud-free and

corruptions. Negligence in discharging this responsibility might lead to holding all the directors

responsible for the loss to the company and its stakeholders. The Companies Act casts onerous

responsibility on the Board and the individual directors for not putting in place adequate and

necessary internal controls and systems.

Fairness in dealing : The Board is responsible for the dealings of the company with its

stakeholders. Dealings of the company should be fair and should uphold the highest standards

of ethical behavior. For ensuring fairness and ethical behaviour, the Board needs to clearly

communicate up to the lowest level of the organization that only ethical means should be

adopted to achieve the results and goals. The Board needs to reinforce periodically the corporate

philosophy related to code of conduct of its employees. It has to ensure that people in the

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organization uphold highest level of ethical and fairness standards while dealing inside the

organization with their fellow members as well as interacting outside the organization with the

environment.

The measure of the Board is not simply whether it fulfils its legal requirements but more

importantly, the Boards’ attitude and the manner it translates its awareness and understanding

of its responsibilities. An effective corporate governance system is one, which allows the

Board to perform these dual functions efficiently. The Board of Directors of a company thus

directs and controls the management of a company and is accountable to the shareholders.

3.5 Role of Shareholders in Corporate Governance :

In contemplation of Indian Companies Act, 1956, the shareholders are the owners of the

company and as such they have certain rights and responsibilities. But in reality companies

cannot be managed by shareholder referendum. The shareholders are not expected to assume

responsibility for the management of corporate affairs. A company’s management must be

able to take business decisions rapidly. Therefore, the shareholders have to necessarily delegate

many of their responsibilities as owners of the company to the directors who then become

responsible for corporate strategy and operations. The implementation of this strategy is done

by a management team. This relationship therefore brings in the accountability of the Boards

and the management to the shareholders of the company. A good corporate framework is one

that provides adequate avenues to the shareholders for effective contribution in the governance

of the company while insisting on a high standard of corporate behavior without getting involved

in the day to day functioning of the company.

3.5.1 Responsibilities of Shareholders :

The General Body Meeting provide an opportunity to the shareholders to address their

concerns to the Board of directors and comment on and demand any explanation on the annual

report or on the overall functioning of the company. It is important that the shareholders use

the forum of general body meetings for ensuring that the company is being properly stewarded

for maximizing the interests of the shareholders. This is important especially in the Indian

context. It follows from the above that for effective participation shareholders must maintain

decorum during the General Body Meetings. The effectiveness of the Board is dependent to

an extent on the efficiency with which the auditors carry on their duties. The shareholders

must therefore show a greater degree of interest and involvement in the appointment of the

directors and the auditors. Indeed, they should demand complete information about the directors

before approving their directorship. In case of the appointment of a new director or re-

appointment of a director the shareholders must be provided with the following information. A

brief resume of the director which must include the nature of his expertise in specific functional

areas; and names of companies in which the person also holds the directorship and the

membership of committees of the Board.

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3.5.2 Shareholders’ Right :

1) The basic rights of the shareholders include right to transfer and registration of shares,

obtaining relevant information on the company on a timely and regular basis, participating

and voting in shareholder meetings, electing members of the Board and sharing in the

residual profits of the corporation.

2) The shareholders have a right to participate in, and be sufficiently informed on decisions

concerning fundamental corporate changes, they should not only be provided information

as under the Companies Act, but also in respect of other decisions relating to material

changes such as takeovers, sale of assets or divisions of the company and changes in

capital structure which will lead to change in control or may result in certain shareholders

obtaining control disproportionate to the equity ownership.

3) The information like quarterly results, presentation made by companies to analysts may

be put on company’s web-site or may be sent in such a form so as to enable the stock

exchange on which the company is listed to put it on its own we-site.

4) The half yearly declaration of financial performance including summary of the significant

events in last six months, should be sent to each household of shareholders.

5) A company must have appropriate systems in place which will enable the shareholders to

participate effectively and vote in the shareholders’ meetings. The company should also

keep the shareholders informed of the rules and voting procedures, which govern the

general shareholder meetings. The Annual General Meetings (AGM) of the company

should not be deliberately held at venues or the timing should not be such which makes it

difficult for most of the shareholders to attend. The company must also ensure that it is

not inconvenient or expensive for shareholders to cast their vote.

6) Currently, although the formality of holding the Annual General Meeting (AGM) is gone

thorough, in actual practice only a small fraction of the shareholders of that company do

or can really participate therein. This virtually makes the concept of corporate democracy

illusory. It is imperative that this situation which has lasted too long needs an early

correction. In this context, for shareholders who are unable to attend the meetings, there

should be a requirement which will enable them to vote by postal ballot for key decisions.

7) To speed up the process of share transfers the Board of the company should delegate

the power of share transfer to an officer, or a committee or to the register and share

transfer agents. The delegated authority should attend to share transfer formalities at

least once in a fortnight.

3.5.3 Institutional Shareholders :

Institutional shareholders have acquired large stakes in the equity share capital of listed

Indian companies. They have been in the process of becoming majority shareholders in many

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listed companies and own shares largely on behalf of the retail investors. They thus have a

special responsibility given the weightage of their votes and have a bigger role to play in

corporate governance as retail investors look upon them for positive use of their voting rights.

Given the weight of their votes, the institutional shareholders can effectively use their powers

of influence the standards of corporate governance.

3.6 Role of Auditors in Corporate Governance :

The three main areas of audit within a business environment are the Internal Audit function,

the Audit Committee of the Board of Directors and the role of External Auditors.

Statutory Audit : The requirement for companies to prepare and publish accounts is an

important element of the framework of company la; it is often described as part of the price

paid for the privilege of being a limited company. The audit is regarded as an internal parent

of this arrangement because the reliability of accounts matters to shareholders, stakeholders

and potential investors.

The purpose of financial statements is to provide information about the financial position

and performance of an enterprise that is useful to a wide range of users. It is used for assessing

the stewardship role of management and as the basis for a range of economic decisions-whether

to lend money, invest, or do business. Reliable accounts therefore facilitate dealings between

businesses and help to reduce the cost of capital.

It is important, however not to overstate the level of assurance which an audit offers. It

is, for example, commonly thought that the (external) audit should guarantee detection of

fraud. Whilst the (external) audit is undoubtedly a significant restriction against fraud, detecting

organized fraud by management is not easy for the auditors as detecting fraud by employees

may not be material to the accounts and may be incidental to the purpose of the audit.

Role of External Auditors : The basic statutory duty of the (external) auditors is to

report to the shareholders on whether the company’s annual accounts are properly prepared

and give a true and fair view; and on whether the Director’s report is consistent with the

accounts.

The Listings Rules also require Directors to agree with auditors the content of preliminary

announcement of financial results.

Finally, auditors are required by auditing standards, to review other financial and non-

financial information in the annual report and to report on any inconsistencies between these

and the statutory financial statements; and to report privately to the Directors observations on

internal controls resulting from the audit.

Independence of External Auditors : Everyone concerned accepts the principle that

auditors must be objective and thus remain independent from company’s management. Statutory

provisions, auditing standards and professional guidance.

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Audit firms have very strong commercial reasons for preserving a clear reparation for

independence but there be an attraction to compromise where an audit firm depends on a

significant proportion of its income on a single client (for whom it conducts the audit). A

company’s audit committee is an essential safeguard of auditor independence and objectivity.

The audit committee (authorized by the company’s Board of Directors) should have a key role

in the provision of financial and, in particular non-financial information to the auditors.

Auditor’s Liability : The role of the auditors is clearly defined. The information, both

financial and non-financial, is provided to them by the Board of Directors or the Audit

Committee. Their liability is thus limited.

It is clear, however, that while Boards of Directors often seek greater assurance about

controls and other matters, (external) auditors are inhibited in going beyond their present

functions because of concerns about the present law on professional liability. Any requirement

for (external) auditors to undertake surveys of the substance of internal controls and risk

valuations is neither in the company’s nor (external) auditor’s best interests. It will compromise

the auditors’ independence potentially diminish the Board of Directors willingness to accept

responsibility for the affairs of the company and open up the (external) auditor to significant

liability issues. Finally, and stating the obvious, a company’s Board of Directors should always

known in much greater detail the products, processes, organization and controls within a

business.

Role of Audit Committee : Many companies have an audit committee. This committee

is appointed by the Board of Directors and, contains non-executive Directors and other functional

representatives from key functions.

The audit committee forms the main link with the (external) auditors and provides their

main link with the Board of Directors. The audit committee acts as a ‘clearing house’ for all

assessment the risks and opportunities facing the business and for monitoring all the control

processes that exist within the business.

Main duties of the audit committee are ………………………………

· To consider the appointment of the external auditor, the audit fee, and any question of

resignation or dismissal of the external auditors.

· To discuss and agree with the external auditor before the audit commences the nature and

scope of the audit.

· To review from time to time the cost effectiveness of the audit and the independence and

objectivity of the external auditor.

· To review the submissions to the Board in relation to any audited accounts, focusing

particularly on:

· Any changes in accounting policies and practices

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· Major judgmental areas

· Significant adjustments resulting from the audit

· The going concern assumptions

· Compliance with accounting standards

· Compliance with Stock Exchange regulations

· Compliance with legal requirements

· To discuss problems and reservations arising from the interim and final audits, and any

matters the auditors wish to discuss (in the absence of management where necessary)

· To review the external auditor’s management letter and the company’s response.

· To review, on behalf of the Board of Directors, the company’s system of internal control

(including financial, operational compliance and risk management) and make

recommendations to the Board.

· To review any proposed statement on the Director’s review of the company’s system of

internal control (including financial, operational compliance and risk management) prior

to endorsement by the Board.

· To review, from time to tome, the need for an internal audit function and, where such a

function exists, review the internal audit programme.

· To ensure co-ordination between internal and external auditors and to ensure that the

internal audit function has adequate resources and maintains an appropriate standing

within the company.

· To consider the major findings of internal investigations and management’s response.

· To review the company’s operating, financial and accounting policies and practices.

· To consider other matters as defined by the Board of Directors.

· To report on all of the above to the Board of Directors.

Role of Internal Auditor : The main role of an internal audit function is to support the

Directors in assessing the effectiveness of key internal controls through a programme of cyclical

reviews. They also may, from time to time, make specific audits of areas of the business as

directed by the audit committee or the Board of Directors.

The main remit is to focus on areas of high risk in the company in order to.

· Confirm that effective internal control procedures exist to prevent material error or fraud

and ……. that such procedures are being adhered to.

· Promote continuous improvements in standards of accounting and control.

· Improve the effectiveness and efficiency of the company’s internal standards

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· Enhance the reporting and reliability of financial non-financial information.

· It is usual for internal audit to have an ‘independent’ remit to have access to all personnel,

documents etc, that are relevant to the audit process. They are, in short, the policemen of the

company. Internal Audit has passed through two dominant paradigms and is on the edge of its

third. In the first paradigm, internal audit focused on observing and counting what was there

and focused on what was, not what will be. In response to concepts of Corporate Governance,

it has over the last 8 to 10 years moved on to developing enhanced concepts of controls,

compliance and internal processes.

The Board sets the organizational objectives to achieve the organizations strategy (long-

term). In the last few years, a further shift is being made towards the audit of the total business

process focusing on risk and opportunity with the Strategic Plan providing the audit universe.

The audit function is now required to have a wide risk evaluation remit and utilize other

functions. The origins of all risk evaluation techniques are in management strategic planning.

Strategic planning tries to take into account the long-term view of operations, opportunities

and risks and, the longer the view, the more uncertainly that has to be considered as the risk

environment will change.

Risk evaluation techniques allows the auditors to design an audit program that tests the

most important controls or tests the controls at a greater depth or with more thoroughness.

However, auditing with checklists, without an appreciation of why the auditor is doing some

particular task is auditing without understanding the risks and possibly without an understanding

of the business processes either.

3.7 Customer Relationship Management (CRM) :

Introduction : Customer Relationship Management, usually abbreviated as CRM, has

become a strategic initiative in many companies now- a- days. CRM is a widely implemented

strategy for managing a company’s interactions with customers, clients and sales prospects. It

involves using technology to organize, automate and synchronize business processes principally

sales activities but also there for marketing, customer service and technical support. The overall

goals of CRM are to find, attract and win new clients, nurture and retain those the company

already has, attract former clients back into the fold, and reduce the cost of marketing and

client service.

There are several reasons behind the emergence of CRM. However the following two are

the most prominent. The first reason is the growth of services sector industries such as mobile

phones, financial services and airlines which require the integration of pre-sales, sales and

post-sale customer support. The second reason for the popularity of CRM is affordable advances

of digital technology. The cost of data storage and processing has been sharply declining and

the alternative devices like personal computers to communicate, interact and transact with

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customers have been available. The mobile phones and the Internet emerged as the rich medium

with enormous worldwide reach. It was further enhanced with the attachment of Internet to

mobile phones and other wireless access devices. Today, for instance, it is possible to get full

motion advertisements on mobile phones as well as use them at banks and retailers to do credit

or debit transactions

3.7.1 Customer Relationship Management (CRM): The Concept :

The CRM has been understood in different perspectives. Some scholars and professionals

regard CRM as ‘relationship’ marketing and customer ‘loyalty programs’ Some others regard

it as ‘data mining and analytics’ or ‘contact center’ for managing relationship with consumers

through telephone/e-mail/web etc., while some others view it as ‘a philosophy and the way of

life for the company to deliver customer satisfaction’. Still some others consider it as ‘post

sales management’ of customers.

The concept of CRM is generally understood in the following ways.

· CRM is a computerized system for identifying, targeting, acquiring and retaining the best

mix of customers.

· CRM helps in profiling prospects, understanding their needs, and in building relationships

with them by providing the most suitable products and enhanced customer service.

· CRM is specific software that allows a company to measure and control contacts with

customers. CRM can be used for controlling contacts with a customer either by phones,

fax, mail and e-mail. The data collected can be used for research and analysis of the

customer relationship.

Definition of CRM : There is no universally accepted single definition of CRM. As

mentioned here above, the CRM can be understood in a variety of ways. However, it is defined

as follows.

“CRM is a business strategy directed to understand, anticipate and respond to needs of an

enterprise and respond to the needs of an enterprise’s current and potential customers in order

to grow the relationship value”

Based on the above discussion, it can be understood that CRM consists of’——

1) Helping an enterprise to enable its marketing departments to identify and target their best

customers, manage marketing campaign and generate quality leads for the sales team.

2) Assisting the organization to improve telesales, account and sales management by

optimizing information shared y multiple employers, and streamlining existing processes.

(For example, taking orders using mobile devices)

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3) Allowing the formation of individualized relationships with customers, with the aim of

improving customer satisfaction and maximizing profits, identifying the most profitable

customers and providing them the highest level of service.

4) Providing employers with the information and processes necessary to know their customers

understand and identify customer needs and effectively build relationships between the

company, its customer bas, and distribution partners.

3.8 Importance of CRM in modern era :

In today’s highly competitive business world, CRM is becoming the ultimate solution for

both- customers as well as organizations. The organization has to take pro-active and reactive

measures to minimize or avoid the loss of customers. The organization must explore the causes

responsible for losing customers. There may be some price- related, competitor – related and

even personal causes behind loosing customers. Managing relationships with customers and

making them delighted has become a necessity in the wake of globalizations, where customer

delight is the only key to success and to the very existence of the company.

In the view of the pierce competition, growing e-commerce and ever increasing consumer

expectations, the CRM shows a company the right way to increase customer loyalty, earn

higher margins and stronger branding. The CRM helps the business to use technology and

human resources to gain insight into the behavior of customers and the value of these customers.

The importance of CRM in the modern era can be understood with the help of following

points.

1) CRM helps in understanding customer needs quickly and directly : CRM is one of

the newest innovations in customer service today. Excellent customer service is about

being aware of customer needs and reacting to them effectively. CRM helps to understand,

anticipate and respond to the customers needs in a consistent way, right across the

organization. Further it leads to simplification of marketing and sales process by

understanding customers needs

2) CRM helps in customer data storage and its retrieval : CRM is the best way to collect

vital data like customer details, customer preferences, order histories, grievances and

their settlement etc. It helps the organization to create the detailed profiles of its customers.

The customer database retrieved and delivered instantly to the concerned departments. It

helps to have company-wide access to customer histories.

3) Quick and efficient responses to customers’ deals : The CRM is helpful in attracting

new customers and closing deals faster, through quicker and more efficient responses to

customers’ deals and customer information.

CRM is useful to have better and faster communication with existing as well as potential

customers.

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4) Increase in revenue : Identifying new selling opportunities using CRM applications can

lead to increases in revenue from:

(a) Reductions in operating costs- It cost around much more to handle a customer call

via a call centre but only it costs much less to handle a customer via a website.

(b) A higher percentage of cross-selling due to offering a single point of contract with

the company.

Through CRM integrated solution, the Sales Executives can access and share accounts

of customers and contact management information throughout the enterprise, facilitating team

selling that leads to closing more deals faster. It also allows Sales Executives to effectively

target their selling efforts to focus on high-value deals and meet revenue targets.

5) Better customer service : The IT based prompt service to customers has become inevitable

for business due to intense competition. The contented customers are the true growth

engines for the business. Broad cliental (customer) base can be created by providing

prompt and accurate services to the customers. CRM helps to provide better customer

service through improved responsible and understanding that build customer loyalty and

decreases customers “churn”

6) Decision Support : CRM technology allows firms to collect and manage large amounts

of customer data and then carry out strategies based on that information. Data collected

through focused CRM initiatives helps firms solve specific problems through their

customer relationship cycle—the chain of activities from the initial targeting of customers

to efforts to win them back. Because more data provide companies with important new

insights into customers needs and behavior allowing them to tailor products to targeted

customer segments. Information gathered through CRM programs often generates solutions

to problems outside a company’s marketing functions such as supply chain management

and new product development. In other words, the CRM supports the management in

decision-making.

7) Avoids wastage of time and energy : A strong CRM system helps the firms to avoid

wastage of time and energy in building relationship with customers. There are plenty of

web-based CRMs which help the companies in this connection.

8) Speedy and effective customer service and support applications : The CRM

applications have gained a major importance for effective customer retention. CRM helps

in providing superior service to company’s customers. There are a number of applications

which are typically deployed through a call centre environment or over the Web for self-

service. Customer care, incident, defect and order tracking, field service, problem and

solution database, repair scheduling and dispatching, service request management are

some of such applications. These CRM applications help organizations to support the

unique requirements of their customers with greater speed, accuracy and efficiency.

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9) Automation of marketing applications : CRM improves the marketing management of

a firm. CRM offers a comprehensive marketing system that supports planning, campaign

management, execution, Internet support and analysis. Marketing applications automates

the entire marketing process from demand creation to revenue generation. These

applications automatically collect campaign results, and track campaign effectiveness

across different sales channels by market segments and even individual customer results.

These details enable the marketers to reduce costs while increasing the effectiveness of

their marketing efforts.

10) Better Information for better management : The marketing applications are integrated

with CRM suite as well as the ERP applications (i.e. Enterprise Resource Planning) This

integration enables marketers to tap into the wealth of data collected through every

customer ‘touch’ with their company whether through field sales, a call centre, or the

Web. These data helps the marketers to serve the customers based on any number of

criteria such as sales cycle, payment preference and purchase frequency and also to tailor

messages and campaigns with better accuracy for highly focused, individualized marketing

campaigns.

11) Addition to customer delightness : The CRM helps the firm in providing enhanced

customer care, services and customer information management across the organization

which improves customer satisfaction and loyalty.

With an end-to-end customer care and service solution, the firms can achieve a full 360

degree view of their customer. This helps the firms to provide better response to customers

needs and an ability to extend proactive customer management programs.

Additionally, the service applications enable the firm’s customers to communicate with

the firm through many different venues, webs, call centers and directly with field representatives.

In other words, the CRM offers customers the flexibility in interacting with the company and

transparency too. This ultimately, enhances the customer delightness.

The CRM is also important for——

(a) Providing qualitative and efficient pre-sale, during sale and after-sale services to customers

(b) Reducing the overall costs of nurturing and retaining the existing customers and finding

new customers

(c) Promptly attending the customers

(d) Increasing the overall profitability of the firm

(e) Building good image of the firm in society

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3.9 e-CRM :

The concept of eCRM is derived from e-commerce. It also uses net environment i.e.

intranet, extranet and internet. Electronic CRM consists of all forms of managing relationships

with customers making use of Information Technology.

eCRM is enterprises using IT to integrate ‘internal organization resources’ and ‘external

marketing strategies’ to understand and fulfill their customers’ needs. Comparing with

traditional CRM, the integrated information for eCRM intra-orgnisational collaboration can

be more efficient to communicate with customers.

As the internet is becoming more and more important in business life, many companies

consider it as an opportunity to reduce customer-service costs, tighten customer relationships

and most important, further personalize marketing messages and enable mass customization.

eCRM is being adopted by companies because it increases customer loyalty and customer

retention by improving customer satisfaction, which is the important objective of eCRM. E-

loyalty results in long-term profits for online retailers because they incur less costs of recruiting

new customers, plus they have an increase in customer retention.

Definition : Nenad Jukic “eCRM is the activities to manage customer relationships by

using the Internet, Web browsers or other electronic touch points. The challenge hereby is to

offer communication and information on the right topic, in the right amount and at the right

time that fits the customers’ specific needs.”

Three Dimensions in eCRM : Effective eCRM is always based on the following three

dimensions.

1) Acquisition getting (increasing number of new customers)

2) Expansion (increasing profitability by encouraging customers to purchase more products

and services)

3) Relation (increasing the amount of time customers stay as customers)

Features of eCRM

eCRM has the following features.

1) eCRM implies capabilities like self-service knowledge bases, automated email response,

personalization of Web content, on-line product bundling and pricing

2) eCRM gives internet users the ability to interact with the firm through their preferred

communication channel

3) eCRM allows business to offset expensive customer service agents with technology

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4) eCRM puts much emphasis on the customer satisfaction and reduced cost through

improved efficiency

5) eCRM use customer data for personalization, cross-selling and up-selling

6) Sales Force Automation (SFA) and Enterprise Marketing Automation (EMA) is integrated

in eCRM

Steps in the eCRM life cycle :

1) Data Collection: About customers’ preference information via website, e-mail, and

questionnaire etc.

2) Data Aggregation: Filtering and analyzing the data for firm’s needs to meet their

customers’ needs.

3) Customer Interaction: According to customers needs, company provides the proper

feedback to them.

3.10 Key Terms :

(1) Corporate: The industrial and commercial establishment in which the interest of public

at large in involved and registered under Indian Companies Act as Public Limited Company

(2) Governance: Regulation of activities/ operations of a Public Limited Company

(3) Corporate Governance: A set of systems, principles and processes by which a company

is governed.

(4) CRM: Crating and maintaining relationship with customers

(5) eCRM: Customer Relationship Management by using Information Technology (Web,

Internet, email and so on)

3.11 elf-study questions :

Q 1 : Short Answer Type Questions

1) Explain the concept of Corporate Governance

2) Bring out the importance of Corporate Governance

3) What are the fundamentals of Corporate Governance?

4) Explain the concept of customer Relationship Management.

Q. 2 : Broad Questions.

1) Define corporate Governance. Explain the role of share holders in corporate

governance.

2) Explain in detail the role of Board of Directors in corporate governance.

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3) Elucidate the role of Auditors in corporate governance.

4) What do you mean by customer Relationship Management (CRM)? Explain the

importance of CRM in modern times.

Q. 3 : Short Notes.

a) e-CRM

b) Concept of Corporate Governance

c) Importance of CRM

d) Features of eCRM

ªªª

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Unit-4 Sub point

Characteristics of Organizational Environment

Characteristics of Organizational Environment :

The important characteristics of environment are as follows.

1. Surrounding Situation : The environment means surrounding situation around the

organization. The organization is a part of this environment. No organization can function in

isolation. Every organization has to work and to perform its functions and activities in this

surrounding situation. The surrounding situation includes economic, social, political, cultural,

technological factors.

2. Dynamic : The organizational environment can never be static. It is always changing.

As the regular changes are taken place in organizational environment it is called dynamic. The

magnitude and degree of influences of different factors of environment undergo a change from

time to time. Similarly the interaction of these components of environment also changes

overtime.

3. Complex : The environment consists of many factors, events, conditions, and

influences arising from different factors or sources. All these factors/ sources do not exist in

isolation, but they are interlinked. These factors always interact with each other. They are so

intermingled with each other that it is difficult to say which factors constitute a given

environment. Thus, environment is a complex phenomenon which is easier to understand in

parts, but difficult to grasp in its totality.

4. Multi-faceted : The organizational environment has many dimensions. The same

change in the same environmental factor may have different effects for different organizations;

negative to some organizations and at the same time positive to some other organizations.

Further, the changes in environment are perceived differently by different people and

organizations and therefore, the possible shape and character of environment depends on the

perception of the observer of the environment. How environment appears may depend upon

analysis and assumptions of the observer. Thus, what and how observer sees, analyses the

influences of the environment decides the nature and form of environment.

5. Far-reaching Impact : The change in environmental factors has a far-reaching

impact on organizations. Environmental compatibility is an essential and important prerequisite

of a good organization. Therefore, any organization which does not develop its plans and

policies, strategies and practices suitable and appropriate to the environment may not succeed

and survive in the market.

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6. Uncertainty : All environmental factors change. But it can not be correctly predicted

when and how a particular change would take place and how long would it persist. The changing

events and conditions of environment can be forecasted to a certain limit, but there is an

uncertainty in all these changing factors because accurate forecast is not possible about such

changes.

7. Mixed : The nature of environment factors is mixed. Therefore, the economic, social,

political, cultural, legal, natural and technological etc. environment cannot be studied in isolation

as many of these environment factors are mixed in each other. Many times, the change in one

factor of environment stimulates the change in the other factor. There would be an unbroken

chain of such stimulated changes.

8. Creation of Framework : Environment factors and changes in them create a

framework for a variety of activities of business. This framework clearly indicates the

opportunities and threats for business. The organization has to work within that framework.

9. Adaptability : Some environment factors are under control but some factors

especially external environment factors are beyond the control of organization. Therefore,

organization has to change its direction of business activities according to changes in the

environment. Thus organization has to adapt its activities according to changing conditions.

The organization has to modify or alter or sometime scrap its old policies in order to get

adjusted with the changing environment.

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