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Trust Fundraising Fundraising Fair – November 2016

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Page 1: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Trust Fundraising

Fundraising Fair – November 2016

Page 2: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Gill Jolly BSc (Hons) FInstF (Dip)

Director

Consultants LtdManagement, Fundraising and

Training

Page 3: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

“There is a way to do it better – find it.”

Scene setting

Page 4: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

See it from their perspective

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Why will they support youThis image cannot currently be displayed.

Page 6: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

What do they want/need from you?

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This image cannot currently be displayed.

Page 8: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

What you need to know

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Two stage process

Page 10: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

On line process

Page 11: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

6 rules of engagement

Know your grantmaker

Know who you are dealing with

Know their considerations

Know what they value

Know how to give it to them

Minimize risk

Page 12: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Know who you are dealing with

Mega Foundations Specialists Staff are influential

Competitive Foundations Generalists Boards are more involved

Family Foundations The Donor The Buck Stops Here

Page 13: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Know what they value Product Data Deliverables A Plan That is Likely to Work

People Authority Content Responsibility

Protocol

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Risks

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Shrewd investment

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Impact

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Page 18: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Common mistakes

Not reading fully materialsApplying for what you want rather than what fulfils their criteriaAssuming prior knowledgeUsing different language/jargonNot following prescribed formatUsing standard template/infoUndersellingBad writing

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Page 20: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

See it from their perspective

Page 21: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Sound Successful

Demonstrate that funds represent shrewd investmentState impact of work, who will benefit and how you will prove itSpell out benefit of future work – refer top track record of managing external fundsDemonstrate and list past successesn qualitative terms, be upbeat, self-confident and creativeThink about crucial first impression f you can’t communicate a belief, how can you expect

Page 22: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

DiscussQ1: What does success look like at your project/charity?

Q2: How do you know when you have achieved uccess?

Q3: How do you know that your activities are achieving the impact you require?

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Give evidence of success

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What To Communicate

• Clear mission/purpose• Defined aims• Coherent activities• Achievements• Evidence• Lessons learned• Improvements

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‘Charities told us that the greatest benefit of measuring their impact was to improve their services. That’s incredibly important, because it means that charities can deliver better outcomes in tough times, and ultimately help improve people’s lives even more.’

Page 26: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

1. Clear PurposeWhy do you exist?What issues are you ultimately trying to tackle?What overall impact do you want to have?What change do you seek?What impact do your key t k h ld t t h ?

Page 27: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

2. Defined Aims

What are your specific short and long term aims?

How does achieving these aims help you achieve your overall purpose?

Page 28: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

3. Coherent ActivitiesWhat activities do you carry out to achieve your aims?What resources do you use to make these activities happen?What are the outputs of these activities?How do your activities help achieve the aims and create change?Are our activities part of a coherent plan?

Page 29: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

4. Demonstrated Results

What outcomes/impact are you achieving against your aims?

What impact are you achieving against the overall change you seek?

Page 30: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

5. Evidence

How do you know what you are achieving?

Do you have relevant proportionate evidence of your outcomes and impact

Are you sharing evidence to back up the claims we make?

Are we seeking feedback review and input where appropriate?

Page 31: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

6. Effective Methods you can Use

PledgesTangible successesTestimonialsSurveysConfiding in stakeholdersWordbites

i t t d i t t

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Ongoing evaluationWhat are you learning about your work?How are you communicating what you learn?How are you improving and changing from what you learn?Are you allocating resources to best

ff t?

Page 33: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Impact

Page 34: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Impact reporting

Be accountable to your stakeholders; engaging them in open and honest dialogueEngage and inspire supporters and potential supportersReview your activities and impact against your vision and purposeChallenge your assumptions and revise strategies and plansMotivate and involve staff and volunteers

Page 35: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Tell them who else is funding you

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Share what others say about you

Page 37: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Share what others say about you

Page 38: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Why do applications fail?

Some reasons relate to the way applications are written (good ideas, poorly presented)

Others have nothing to do with the way the application is written

Page 39: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Ineligible applications

This image cannot currently be displayed.

This report looks at the wasted work of the voluntary sector ;

A research study carried out by DSC as part of the Great Giving Campaign

Page 40: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

% of ineligible applications

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0

5

10

15

20

25

30

35

40

45

0-100k 100-250k 250k-1m 1m-5m 5m+

%

Grant total

% of ineligible applications

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What funders are looking forThis image cannot currently be displayed.

Robust projects Consultation

People focus Exit strategies

Outcomes not processes ‘Lean’ organisations

Innovation & creativity ‘Fit and proper’ management

Partnerships Sustainability

User involvement Range of policies

Page 42: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

What funders are don’t like...This image cannot currently be displayed.

See ‘attachments’ TDLA

Incomplete applications Round figures

Late applications Loose financial proceedures

Unanswered questions We’ll close if you don’t

fund us

Lies! Name dropping?

Page 43: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Avoid being an ineligible application

Read the guidelines Do your researchSeek clarification Do not send blanket appeals Clear, concise & jargon-free applications

Page 44: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range
Page 45: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range
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Exit strategies

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• Project becomes permanent & self financing• Project is a one-off• Project is a demonstration project• Project creates partners• Project scales down activities towards end• Follow-up projects & activities are created• Aim for another funder to take over funding

Page 48: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

common error is answering the wrong question:

e.g. the funder asks about OUTCOMES and you write about OUTPUTS

Common Errors

Page 49: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Evidencing outcomes (1)

OUTCOMES are not the same thing as OUTPUTSOUTPUTS tend to measure how busy you areOUTCOMES refer to the difference you make to the lives of your beneficiaries

Page 50: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Evidencing outcomes (2)

Outcomes may be soft or hard:– 80% of students passed the exam (Hard

outcome)– Students reported a greater sense of self-

confidence and esteem (Soft outcome)– Again, you need EVIDENCE of outcomes

Page 51: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Don’t just say…

“Horse-riding makes the children feel better.”

“Our clients enjoy the basket-work therapy sessions.”

“Our group-work sessions are very positive.”

Page 52: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Say instead (or as well)….

“The results of this study suggest that hippotherapy has a positive effect mobility, co-ordination and mood in children with cerebral palsy.” Journal of Neuroscience….

Page 53: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

So…

“After 8 weeks, the clients engaged in group work reported an improvement in personal motivation. This was measured using the Rickter Scale. Clients were asked to rate their motivation on a scale of 1 to 10 and after 8 weeks had improved their score by an average of 5 points.”

Page 54: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Monitoring and evaluation

Page 55: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range
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Page 57: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

The most difficult questions

What is the need for your project?How have you established this need?What difference will your project make to your beneficiaries?How will you know you are making a difference?

Page 58: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Writing about need

on’t make bald statements like

“There is a desperate need for youth facilities in Newtown”

“Many Gypsies and Travellers suffer from mental health problems”

“There are no facilities in Newtown for disabled people to ride a horse”

Page 59: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

ack up assertions with facts:

“Newtown is in the top 5% in the Government’s scale of deprivation (no. 577 out of 32,482). Education deprivation is also one of the highest in the country (no. 495 out of 32,482). This means that we see children of eleven who lack basic skills in reading and writing.”

Page 60: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

nd ................

“Research published in the Journal of Psychiatry shows that Gypsies, Roma and Travellers suffer a greater level of depression when compared with the settled population. The suicide rate amongst this group is also significantly higher. This is attributed to…..” (Professor X)

Page 61: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Find and give the relevant statistics

Find and give the relevant RESEARCH

Boost this data with your own findings / experience (good use for a case study)

Page 62: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Your language

What you say and how you say it

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Sound positive

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Sound positive

“we plan to…”

NOT

“we hope to…”

Page 65: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Hesitative vs. Definitive language

Hesitative:• We aim / hope to....• We hope to repeat past successes• We anticipate that ....

Vs.

Definitive:• We will...• Our past results prove....• Our projections show

Page 66: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Be specific, not general

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Help us to support....Vs. Your donation could ....

Be specific, not general

Page 68: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Pig in the middle

Page 69: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

”Pig in the middle”

move the ‘us’ and ‘we’ nd replace with ‘you’

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Make them feel part of it

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ReviewRecap & review

Page 73: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range
Page 74: Masterclass 1 Trust fundraising - Getting smart results · 2016. 11. 25. · Innovation & creativity ‘Fit and proper’ management Partnerships Sustainability User involvement Range

Gill Jolly BSc (Hons) FInstF (dip)

Consultants LtdManagement, Fundraising, Training, Mentoring

A huge thank you for listening, joining in and sharing your thoughts