mastercard – card quality management cqm version...
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MasterCard – Card Quality Management
CQM version 2.16
ICMA CardTrex 2016 Vienna, 14th October
Presented by: Thies Janczek
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COCASO 1 14. October 2016 CardTrex Vienna, 2016
Outline / Frame
! MasterCard CQM Overview
! Requirement Version 2.16 ! The updates
! Further Development
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CQM Overview Introduction
" Involved companies: " Suppliers of the card vendors (chip, modules,
inlays manufacturers) " Card manufacturers (card vendors) " Personalization bureaus
" Involved products: " MasterCard EMV cards (ID1 card format)
" Requirements: " Quality Management " Product Quality (modular structure)
" Methodology: " Self-assessment controlled by on-site audits " Corrective actions plan.
14. October 2016 CardTrex Vienna, 2016 COCASO 2
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CQM Overview History - Milestones
" February 2004 " First mandatory version 1.9D released " First companies certified
" May 2013 " Mayor revision version 2.03 released " Closer definition of contactless requirements
" June 2015 " Version 2.15 published for review and comments " Review at MC with involved companies in Nov. 2015
" October 2016 " Release of Version 2.16 finally expected
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CQM Overview
COCASO 4 14. October 2016 CardTrex Vienna, 2016
" Certified companies status published and monthly updated in MasterCard Certified Vendor List " CQM Indicator is Q followed by the name
of the primary contact for CQM " All physical and logical security certified
vendor worldwide are listed " Published at www.mastercardconnect.com
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CQM Overview MasterCard Card Approval
Company Program
Product Program
Global Vendor Certification Program Physical and Logical Security
GVCP
Card Design Brand and Card Design Rules Assessment
Card Design
Card Structure Integrity and Security Card Body Innovation Assessment
CSI
Card Quality Management EMV Card Quality Certification
CQM
Compliance Assessment and Security Testing Chip Anti-Fraud Security Assessment
CAST
Chip Certification Functionality Assessment + LoA issuance
IAT
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Figures CQM trend
0
100
200
300
400
500
600
700
2007 2008 2009 2010 2011 2012 2013 2014
Companies Sites Workshops
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COCASO 7 14. October 2016 CardTrex Vienna, 2016
CQM Requirements 2.16 General updates
" Different sampling requirements and test frequencies where one requirement applies to multiple products, mainly to better accommodate the specific situation of personalization bureaus
" Increased focus on dual interface products
" Each requirement and test method has a local change log
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COCASO 8 14. October 2016 CardTrex Vienna, 2016
CQM Requirements 2.16 Quality Management updates
" Various clarifications added " relation to ISO 9000 certificate holder " better understanding of the requirements " more applicable also for personalization
bureaus " Added Requirement to declare CQM
Conformity upon customer request
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COCASO 9 14. October 2016 CardTrex Vienna, 2016
CQM Requirements 2.16 Card Requirements and Tests
" Added the Antenna Inlay (“AIL”) as a new product.
" Peel strength/Delamination requirement revised " minimum peel force lowered " focus on card edges " peel strength after climatic exposure added
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COCASO 10 14. October 2016 CardTrex Vienna, 2016
CQM Requirements 2.16 Card Requirements and Tests
" Clarification for the wrapping test " IC Module adhesion adjusted to take into
account different sizes of modules " Clarifications for contactless performance
charcterisation, i.e. dual interface cards " antenna resonance frequency and Q-factor " reading distance
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COCASO 11 14. October 2016 CardTrex Vienna, 2016
CQM Requirements 2.16 Personalization updates
" Sampling test parameter revised " Testing of contactless functionality after
embossing " sampling based or 100% depending on the
antenna technology " Drop on Demand, i.e. ink jet printing, added " Edge-to-edge printing (Re-transfer of Dye-
Sublimation) added
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COCASO 12 14. October 2016 CardTrex Vienna, 2016
CQM – Further Development Next version
" Further development/update of the requirement document based on " vendor response and demands " market and product developments
" ISO 9001 version 2015 changes will be reviewed and implemented if applicable
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COCASO 13 14. October 2016 CardTrex Vienna, 2016
THANK YOU
FOR YOUR ATTENTION
MasterCard – CQM Requirements 2.16
Presented by: COCASO – Thies Janczek – Moewenstrasse 5a – 24113 Molfsee – Germany
Phone: +49-(0)4347-703526 – Email : [email protected] www.cocaso.com
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COCASO 14 14. October 2016 CardTrex Vienna, 2016