2015-2016

UNIVERSITY OF PHOENIX

PHOENIX

ACADEMIC CATALOGVolume 49

July 1, 2015 through June 30, 2016 catalog

With Updates Added:

October 1, 2015(see addenda pages for a summary of updates added by month)

“As we move to meet the educational needs of working adults in a mobile society, our conception of the university must extend beyond place and embrace process. An adult university cannot be campus bound, rather its borders must be defined by the lives of

its students.”

Dr. John G. Sperling

Founder

.

Information contained in this catalog is subject to change at the discretion of the University of Phoenix without prior notification.

Unless specifically stated otherwise in a particular Catalog policy, in the event of any inconsistency or conflict between the informa-tion contained in this catalog and any other material, the information contained in the catalog shall take precedence.

The University of Phoenix is not responsible for information or claims made by individuals not affiliated with the University that is contrary to University of Phoenix published material.

Annual Security Report Notice

The University of Phoenix annual security report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off-campus buildings or property owned or controlled by the University, and on public property

within, or immediately adjacent to and accessible from, the campus. The report also includes the sex offender registry, institutional policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other related matters. You

can obtain a copy of this report by contacting your local Campus Security Authority or by accessing the following Web site: http://www.phoenix.edu/about_us/campus-safety.html.

.....................................................................................................................................................................................

.....................................................................................................................................................................................ERRATA SHEET

Effective October 7, 2015, new and transfer students will not be eligible for Military Tuition Assistance. University of Phoenix students currently receiving Military Tuition Assistance continue to be eligible.

.....................................................................................................................................................................................

.....................................................................................................................................................................................ADDENDUM - SUMMARY OF POLICY UPDATES ADDED TO THE CATALOG ON OCTOBER 1, 2015

.....................................................................................................................................................................................

.....................................................................................................................................................................................GENERAL POLICY UPDATES

• The Accreditation and Affiliations section was updated. (see UNIVERSITY OF PHOENIX)

• The Awarding Credit Hours section was updated. (see THE UNIVERSITY'S TEACHING AND LEARNING MODEL)

• The Classroom Recording Policy was updated. (see THE UNIVERSITY'S TEACHING AND LEARNING MODEL)

• The State Boards section was removed. (see ACADEMIC POLICIES)

• The Admission Statuses section was updated. (see ACADEMIC POLICIES)

• The Enrollment Status section was updated. (see ENROLLMENT STATUS)

• The University of Phoenix Professional Standards for Candidates in the School of Nursing were updated. (see STUDENTS' RIGHTS AND RESPONSIBILITIES)

• The University of Phoenix Supplemental Standards for Students/Candidates in School of Advanced Studies Programs were added. (see STUDENTS' RIGHTS AND RESPONSIBILITIES)

• The Evaluation of Transfer Activity policy was updated. (see UNIVERSITY POLICIES)

• The Academic Program Re-Entry Policy was updated. (see UNIVERSITY POLICIES)

• The Transient Student Policy was updated. (see UNIVERSITY POLICIES)

• The State Authorization and Contact Information for Filing Complaints was added. (see CONSUMER INFORMATION)

• The Course Attendance policy was updated. (see CONSUMER INFORMATION)

• The Admission Deadlines policy was updated. (see UNDERGRADUATE PROGRAMS)

• The Admission Deadlines policy was updated. (see UNDERGRADUATE PROGRAMS)

• The Facilities have been updated. (see FACILITIES)

.....................................................................................................................................................................................

.....................................................................................................................................................................................PROGRAM POLICY UPDATES

• The course title for NSG 300 was updated. (see UNDERGRADUATE PROGRAMS - COLLEGE OF HEALTH PROFESSIONS)

• All Graduate Admission Requirements and Additional Admission Requirements were updated. (see Graduate Programs and Professional Programs)

• The Professional Focus section for AA/PF was updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF HUMANITIES AND SCIENCES)

• The Academic Progression Requirements for the AAGEN were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF HUMANITIES AND SCIENCES)

• The Academic Progression Requirements for the AAGEN (Maryland for Online) were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF HUMANITIES AND SCIENCES)

• The Academic Progression Requirements for the AA/PF were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF HUMANITIES AND SCIENCES)

• The Academic Progression Requirements for the AACOMM were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF HUMANITIES AND SCIENCES)

• The Academic Progression Requirements for the AACOMM (Minnesota) were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF HUMANITIES AND SCIENCES)

• The Academic Progression Requirements for the AACOMM (Maryland for Online) were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF HUMANITIES AND SCIENCES)

• The Academic Progression Requirements for the BS/COM were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF HUMANITIES AND SCIENCES)

• The Academic Progression Requirements for the BA/ENG were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF HUMANITIES AND SCIENCES)

• The Academic Progression Requirements for the BS/EVS were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF HUMANITIES AND SCIENCES)

• The Academic Progression Requirements for the BS/BIO were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF HUMANITIES AND SCIENCES)

• The Academic Progression Requirements for the AACJS were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF SECURITY AND CRIMINAL JUSTICE)

• The Academic Progression Requirements for the AACJS (Minnesota) were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF SECURITY AND CRIMINAL JUSTICE)

• The Academic Progression Requirements for the AASEC (Minnesota) were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF SECURITY AND CRIMINAL JUSTICE)

• The Academic Progression Requirements for the BSSEC were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF SECURITY AND CRIMINAL JUSTICE)

• The Additional Admission Requirements for the AAACCTC were updated. (see UNDERGRADUATE PROGRAMS- SCHOOL OF BUSINESS)

• The Additional Admission Requirements for the AAACCTC (Minnesota) were updated. (see UNDERGRADUATE PROGRAMS- SCHOOL OF BUSINESS)

• The Academic Progression Requirements for the AARETF were updated. (see UNDERGRADUATE PROGRAMS-SCHOOL OF BUSINESS)

• The Academic Progression Requirements for the AARETF (Minnesota) were updated. (see UNDERGRADUATE PROGRAMS-SCHOOL OF BUSINESS)

• The Academic Progression Requirements for the AARETFC (Certificate) were updated. (see UNDERGRADUATE PROGRAMS-SCHOOL OF BUSINESS)

• The Academic Progression Requirements for the AARETFC (Certificate) (Minnesota) were updated. (see UNDERGRADUATE PROGRAMS-SCHOOL OF BUSINESS)

• The Academic Progression Requirements for the BSB were updated. (see UNDERGRADUATE PROGRAMS-SCHOOL OF BUSINESS)

• The Academic Progression Requirements for the BSM were updated. (see UNDERGRADUATE PROGRAMS-SCHOOL OF BUSINESS)

• The Minimum Grade Requirements for the BSN were updated. (see UNDERGRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the BSN/I were updated. (see UNDERGRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the BSN (Partner) were updated. (see UNDERGRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the BSN (Partner) (California) were updated. (see UNDERGRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the LPN/LVN to BSN were updated. (see UNDERGRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Academic Progression Requirements for the BSHA were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF HEALTH PROFESSIONS)

• The Additional Admission Requirements for the BSHA were updated. (see UNDERGRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Additional Admission Requirements for the BSHA (Certificate) were updated. (see UNDERGRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN-I were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN/INF were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN/MHA were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN/ADM were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN/ADM (Bridge) were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN/ADM-I were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN/NED were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN/NED (Bridge) were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN/NED-I were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN/MHA (Bridge) were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN/MHA/GR were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN/MHA/GR (Bridge) were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN/MHA/IN were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN/MHA/IN (Bridge) were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN/MHA/SM were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN/MHA/SM (Bridge) were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN/FNP were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Minimum Grade Requirements for the MSN/FNP (Bridge) were updated. (see GRADUATE PROGRAMS- COLLEGE OF HEALTH PROFESSIONS)

• The Academic Progression Requirements for the BSP were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF SOCIAL SCIENCES)

• The Academic Progression Requirements for the BSHS were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF SOCIAL SCIENCES)

• The Academic Progression Requirements for the BSCPSS were updated. (see UNDERGRADUATE PROGRAMS-COLLEGE OF SOCIAL SCIENCES)

• The Academic Progression Requirements for the BSEd/E (Utah) were updated. (see UNDERGRADUATE PROGRAMS- COLLEGE OF EDUCATION)

• The Candidacy Status for the BSED/E (Nevada) was updated. (see UNDERGRADUATE PROGRAMS- COLLEGE OF EDUCATION)

• The Residency Requirements and Course Waivers for the MAED/TED-E were updated. (see GRADUATE PROGRAMS- COLLEGE OF EDUCATION)

• The Residency Requirements and Course Waivers for the MAED/TED-S were updated. (see GRADUATE PROGRAMS- COLLEGE OF EDUCATION)

• The Residency Requirements and Course Waivers for the MAED/SPE were updated. (see GRADUATE PROGRAMS- COLLEGE OF EDUCATION)

• The Residency Requirements and Course Waivers for the MAED/CI were updated. (see GRADUATE PROGRAMS- COLLEGE OF EDUCATION)

• The Program Category Requirements and Course Selections for the MAED/SPE (Tennessee) were updated. (see GRADUATE PROGRAMS -COLLEGE OF EDUCATION)

• The Candidacy Status for the MAED/SPE (Nevada) was updated. (see GRADUATE PROGRAMS - COLLEGE OF EDUCATION)

• The Candidacy Status for the MAED/TED-E (Nevada) was updated. (see GRADUATE PROGRAMS - COLLEGE OF EDUCATION)

• The Candidacy Status for the MAED/TED-S (Nevada) was updated. (see GRADUATE PROGRAMS - COLLEGE OF EDUCATION)

• The Required Course of Study for the CERT/WA was updated. (see PROFESSIONAL PROGRAMS)

• The Required Course of Study for the CERT/PRG was updated. (see PROFESSIONAL PROGRAMS)

• The Required Course of Study for the CERT/NS was updated. (see PROFESSIONAL PROGRAMS)

• The Required Course of Study for the CERT/MMD was updated. (see PROFESSIONAL PROGRAMS)

• The Required Course of Study for the CERT/IAS was updated. (see PROFESSIONAL PROGRAMS)

• The Required Course of Study for the CERT/DS was updated. (see PROFESSIONAL PROGRAMS)

• The Required Course of Study for the CERT/DA was updated. (see PROFESSIONAL PROGRAMS)

• The Required Course of Study for the CERT/CCNA was updated. (see PROFESSIONAL PROGRAMS)

• The Required Course of Study for the CERT/HIT was updated. (see PROFESSIONAL PROGRAMS)

• The Additional Admission Requirements for the CERT/BKPN were updated. (see PROFESSIONAL PROGRAMS)

• The Minimum Grade Requirements for the CERT/NAD were updated. (see PROFESSIONAL PROGRAMS)

• The Minimum Grade Requirements for the CERT/NAD-I were updated. (see PROFESSIONAL PROGRAMS)

• The Minimum Grade Requirements for the CERT/NED were updated. (see PROFESSIONAL PROGRAMS)

• The Minimum Grade Requirements for the CERT/NED-I were updated. (see PROFESSIONAL PROGRAMS)

• The Minimum Grade Requirements for the FNP were updated. (see PROFESSIONAL PROGRAMS)

• The Minimum Grade Requirements for the CERT/FNP were updated. (see PROFESSIONAL PROGRAMS)

• The Residency Requirements and Course Waivers for the CERT/NAD were updated. (see PROFESSIONAL PROGRAMS)

• The Residency Requirements and Course Waivers for the CERT/NAD-I were updated. (see PROFESSIONAL PROGRAMS)

• The Residency Requirements and Course Waivers for the CERT/NED were updated. (see PROFESSIONAL PROGRAMS)

• The Residency Requirements and Course Waivers for the CERT/NED-I were updated. (see PROFESSIONAL PROGRAMS)

• The Additional Admission Requirements for the EMC were updated. (see PROFESSIONAL PROGRAMS)

.....................................................................................................................................................................................

.....................................................................................................................................................................................PROGRAM RETIREMENTS

The following program have been retired from all applicable catalogs:

• BSIT/AN

• BSIT/BSA

• BSIT/IM

• BSIT/ISS

• BSIT/MD

• BSIT/MVC

• BSIT/SE

• BSIT/WD

• BSIT/AN (Maryland)

• BSIT/BSA (Maryland)

• BSIT/IM (Maryland)

• BSIT/ISS (Maryland)

• BSIT/MD (Maryland)

• BSIT/MVC (Maryland)

• BSIT/SE (Maryland)

• BSIT/WD (Maryland)

• MIS

• BSN

• BSN (Tennessee)

• MSN/MHA

• MSN

• MSN (Bridge)

• MSN/ED

• MSN/ED (Bridge)

• MSN/INF

• MSN/INF (Bridge)

• MAED/TED-E

• MAED/TED-S

• MAED/MFCT

• MAED/MFCT (Arizona)

• MAED/MFCT (Colorado)

• MAED/TED-E (Tennessee)

• MAED/TED-S (Tennessee)

• MSC/MHC

• MSC/SC

• BS/HST

• BS/COM-CC (Maryland)

• BS/COM-CT (Maryland)

• BS/COM-JRN (Maryland)

• BS/COM-MS (Maryland)

• BS/COM-CC (Arkansas)

• BS/COM-CT (Arkansas)

• BS/COM-MS (Arkansas)

• BS/COM-CC (Nevada)

• BS/COM-CT (Nevada)

• BS/COM-MS (Nevada)

• BS/COM-CC (Puerto Rico)

• BS/COM-CT (Puerto Rico)

• BS/COM-MS (Puerto Rico)

• AAACCT

• AAACCT (Minnesota)

• AARETF

• AARETF (Maryland)

• AARETF (Minnesota)

• AARETM

• AARETM (Minnesota)

• ROCKIT-WD (Part-Time)

• CERT/ABA

• PM

University of Phoenix, 2015-2016

.....................................................................................................................................................................................

.....................................................................................................................................................................................TABLE OF CONTENTS

ADDENDUM - SUMMARY OF POLICY UPDATES ADDED TO THE CATALOG ON OCTOBER 1, 2015 iiiGENERAL POLICY UPDATES.......................................................................................................... iiiPROGRAM POLICY UPDATES......................................................................................................... iiiPROGRAM RETIREMENTS............................................................................................................. vii

UNIVERSITY OF PHOENIX .......................................................................................................................... 1Official School Colors ...................................................................................................................... 1Ownership Information..................................................................................................................... 1Mission............................................................................................................................................. 1Purposes.......................................................................................................................................... 1Accreditation and Affiliations............................................................................................................ 2Academic Programs ........................................................................................................................ 2Enrollment and Student Profile ........................................................................................................ 3University Library ............................................................................................................................. 3Current Resources of the University Library.................................................................................... 3

THE UNIVERSITY’S TEACHING AND LEARNING MODEL........................................................................ 5Active Learning ................................................................................................................................ 5Collaboration.................................................................................................................................... 5Emphasis on Application and Relevance ........................................................................................ 5University-Wide Learning Goals ...................................................................................................... 5Curriculum ....................................................................................................................................... 5Awarding Credit Hours..................................................................................................................... 5Convenience of Time and Place...................................................................................................... 6Access ............................................................................................................................................. 6Program Format............................................................................................................................... 6Class Size........................................................................................................................................ 6Learning Teams............................................................................................................................... 6Faculty ............................................................................................................................................. 7Staff Screening ................................................................................................................................ 7Student Technology Recommendations and Competencies........................................................... 7eCampus: Student and Faculty Portal ............................................................................................. 8Classroom Recording Policy............................................................................................................ 8

UNIVERSITY POLICIES................................................................................................................................ 9Calendar .......................................................................................................................................... 9Course Equivalencies ...................................................................................................................... 9Course Cancellation ........................................................................................................................ 9Directed Study ................................................................................................................................. 9Concurrent Enrollment..................................................................................................................... 9Dual Enrollment ............................................................................................................................. 10Multiple University Degrees ........................................................................................................... 10Maximum Credits per Academic Year ........................................................................................... 10Course Credits............................................................................................................................... 10Student Identification Numbers...................................................................................................... 10

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Name and Social Security Number Changes ................................................................................ 10Letter Request ............................................................................................................................... 10Forms............................................................................................................................................. 10Record Maintenance...................................................................................................................... 11Duplication of Credit....................................................................................................................... 11Course Audit Policy........................................................................................................................ 11Academic Program Re–Entry Policy.............................................................................................. 11Military Deployment and Readmission........................................................................................... 11Transient Student Policy ................................................................................................................ 12Acceptable Transfer Activity .......................................................................................................... 12Evaluation of Transfer Activity ....................................................................................................... 12Servicemembers Opportunity College ........................................................................................... 13Nondiscrimination Policy................................................................................................................ 13Harassment Policy ......................................................................................................................... 14Disability Services.......................................................................................................................... 14Student Organizations ................................................................................................................... 15Acceptable Use of University Computing and Communication Resources ................................... 16Do Not Call Policies ....................................................................................................................... 18

CONSUMER INFORMATION ..................................................................................................................... 19Accreditation, Licensures, Reviews and Approvals ....................................................................... 19Academic Programs, Facilities and Instructional Personnel Information ....................................... 20Articulation Agreements................................................................................................................. 21Credit Transfer ............................................................................................................................... 21Disability Services.......................................................................................................................... 21General Contact Information.......................................................................................................... 21Graduation Rates........................................................................................................................... 22Retention Rates ............................................................................................................................. 23Student Diversity............................................................................................................................ 23Title II of Higher Education Act-Academic Year 2012-2013........................................................... 26Federal Financial Aid Application Process..................................................................................... 27Statement of Educational Purpose ................................................................................................ 27Federal, State and Institutional Financial Aid Programs ................................................................ 28Student/Parent Eligibility Policy ..................................................................................................... 28Grant Programs ............................................................................................................................. 31Scholarships .................................................................................................................................. 34Loans ............................................................................................................................................. 34Advancing Programs Policy ........................................................................................................... 37External Transfer Policy................................................................................................................. 38Program Changes Policy ............................................................................................................... 40Re-entry Policy............................................................................................................................... 41Cost of Attendance Policy.............................................................................................................. 43Grade-Level Determination............................................................................................................ 44Conflicting Information ................................................................................................................... 44Other Resources............................................................................................................................ 44Satisfactory Academic Progress .................................................................................................... 45Professional Judgment .................................................................................................................. 47Determining Enrollment at the University....................................................................................... 47

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Course Attendance Policy ............................................................................................................. 47Leave of Absence .......................................................................................................................... 48Financial Aid Disbursements ......................................................................................................... 50Federal Financial Aid Counseling .................................................................................................. 52Federal Loan Repayment .............................................................................................................. 52Veterans Educational Benefits....................................................................................................... 53Student Financial Responsibilities, Policies and Options .............................................................. 55Withdrawing from the University .................................................................................................... 56Return of Federal Financial Aid ..................................................................................................... 57Tuition Refund Policy..................................................................................................................... 62Consumer Policies and Codes of Conduct .................................................................................... 64Solomon Act .................................................................................................................................. 68Gainful Employment Disclosures................................................................................................... 68Student Loan Code of Conduct ..................................................................................................... 68Consumer Privacy Policy............................................................................................................... 68State Authorization and Contact Information for Filing Complaints ............................................... 70Copyright Infringement and Peer-to-Peer File Sharing Policy ....................................................... 71Digital Millennium Copyright Act Policy ......................................................................................... 73Vaccinations and Immunizations ................................................................................................... 73Register to Vote ............................................................................................................................. 74Campus Safety and Security ......................................................................................................... 74Campus Crime Statistics ............................................................................................................... 74Alcohol and Other Drug Abuse Prevention.................................................................................... 75

STUDENTS’ RIGHTS AND RESPONSIBILITIES....................................................................................... 77Policy on Nursing Ethics and Professional Competence............................................................... 77Policy on Counseling Ethics Standards ......................................................................................... 77Students’ Right to Privacy.............................................................................................................. 77

STUDENT CODE OF CONDUCT.................................................................................................... 78Student Code of Academic Integrity .............................................................................................. 78University of Phoenix Professional Standards for Candidates in the School of Nursing ............... 82University of Phoenix Supplemental Standards for Candidates in College of Social Sciences Counseling and Human Services Programs.................................................................................. 83University of Phoenix Supplemental Standards for Candidates in College of Education Programs ....................................................................................................................................... 84

DISPUTE RESOLUTION POLICY AND PROCEDURES ................................................................ 84Step One: Internal Resolution........................................................................................................ 85Step Two: Mediation ...................................................................................................................... 85Step Three: Binding Arbitration...................................................................................................... 85

ACADEMIC POLICIES................................................................................................................................ 87Academic Advisement ................................................................................................................... 87Registration.................................................................................................................................... 87Admission Statuses ....................................................................................................................... 87Student Academic Standing .......................................................................................................... 88Program Academic Standing ......................................................................................................... 89Course Statuses ............................................................................................................................ 89Candidacy Statuses....................................................................................................................... 89

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Enrollment Status........................................................................................................................... 90Student Falsification of Information................................................................................................ 90General Grievances ....................................................................................................................... 90Academically-Related Appeals - Student Appeals Center (SAC) .................................................. 90Grading Procedures....................................................................................................................... 91Program and Cumulative Grade Point Average............................................................................. 92Grade Reports and Transcripts...................................................................................................... 92Grade Disputes and Grade Corrections......................................................................................... 92Program Changes.......................................................................................................................... 93Diploma Application and Degree Conferral.................................................................................... 93Braille Embossed Diplomas ........................................................................................................... 93Posthumous Degrees .................................................................................................................... 93Degree Posting .............................................................................................................................. 93Graduation with Honors ................................................................................................................. 93Participation in Commencement Ceremony .................................................................................. 93Program Completion Deadlines ..................................................................................................... 94Disclaimer on Job Placement ........................................................................................................ 94

ACADEMIC QUALITY AND OUTCOMES ASSESSMENT ........................................................................ 95Academic Quality and Outcomes Assessment-Ensuring Consistent Quality ................................ 95Academic Quality Improvement and Outcomes-based Assessment ............................................. 95

UNIVERSITY OF PHOENIX ALUMNI ASSOCIATION............................................................................... 97

UNDERGRADUATE PROGRAMS ............................................................................................................. 99Admission Procedures ................................................................................................................... 99Undergraduate Admission Requirements .................................................................................... 100Residency Requirements and Course Waivers for Bachelor Programs ...................................... 101Residency Requirements and Course Waivers for Associate Programs..................................... 101University Orientation Workshops................................................................................................ 102Risk Free Period Policy................................................................................................................ 102Academic Progression Requirements.......................................................................................... 102Waivers ........................................................................................................................................ 103General Education ....................................................................................................................... 104Prior Learning Assessment.......................................................................................................... 105

COLLEGE OF HUMANITIES AND SCIENCES ............................................................................. 107Bachelor of Science in Communication ....................................................................................... 107

COLLEGE OF SECURITY AND CRIMINAL JUSTICE................................................................... 111The Bachelor of Science in Organizational Security and Management....................................... 111Bachelor of Science in Criminal Justice Administration ............................................................... 113

COLLEGE OF SOCIAL SCIENCES............................................................................................... 117Bachelor of Science in Psychology.............................................................................................. 117Bachelor of Science in Human Services...................................................................................... 118

SCHOOL OF BUSINESS ............................................................................................................... 123The Bachelor of Science in Business .......................................................................................... 123Bachelor of Science in Management ........................................................................................... 126Bachelor of Science in Accounting .............................................................................................. 128

COLLEGE OF INFORMATION SYSTEMS AND TECHNOLOGY ................................................. 133

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Bachelor of Science in Information Technology .......................................................................... 133COLLEGE OF HEALTH PROFESSIONS ...................................................................................... 137School of Health Services Administration ...................................................................................... 137

The Bachelor of Science in Health Administration....................................................................... 137School of Nursing ........................................................................................................................... 141

International Nursing Honor Society ............................................................................................ 141Academic Progression Requirements for all Current Nursing Programs (excluding BSN/I)........ 141Bachelor of Science in Nursing.................................................................................................... 142Bachelor of Science in Nursing Partner....................................................................................... 146Licensed Practical Nurse/Licensed Vocational Nurse to Bachelor of Science in Nursing ........... 149

COLLEGE OF EDUCATION (Phoenix).......................................................................................... 153Admission Requirements for University of Phoenix..................................................................... 153Bachelor of Science in Education/Elementary Education............................................................ 154Bachelor of Science in Education/Elementary Education (Education Pathway Partnership) ...... 160Bachelor of Science in Education/Early Childhood Education..................................................... 163Bachelor of Science in Education/Educational Studies ............................................................... 168

GRADUATE PROGRAMS......................................................................................................................... 169Admission Procedures................................................................................................................. 169Graduate Admission Requirements............................................................................................. 170

COLLEGE OF SECURITY AND CRIMINAL JUSTICE .................................................................. 173Master of Science/Administration of Justice and Security ........................................................... 173Master of Science/Administration of Justice and Security Concentration in Global and Homeland Security ...................................................................................................................... 175Master of Science/Administration of Justice and Security Concentration in Law Enforcement Organizations ......................................................................................................... 177Master of Public Administration ................................................................................................... 179

COLLEGE OF SOCIAL SCIENCES............................................................................................... 181Master of Science in Counseling ................................................................................................. 181Master of Science in Counseling Clinical Mental Health Counseling (Arizona)........................... 181Master of Science in Psychology................................................................................................. 184

SCHOOL OF BUSINESS............................................................................................................... 187Master of Business Administration .............................................................................................. 187Master of Management................................................................................................................ 191Master of Science in Accountancy............................................................................................... 193

COLLEGE OF INFORMATION SYSTEMS AND TECHNOLOGY ................................................. 195Master of Information Systems .................................................................................................... 195

COLLEGE OF HEALTH PROFESSIONS ...................................................................................... 197School of Health Services Administration ...................................................................................... 197

Master of Health Administration................................................................................................... 197Master of Health Administration Concentration in Education ...................................................... 199Master of Health Administration Concentration in Gerontology................................................... 201Master of Health Administration Concentration in Informatics..................................................... 203Master of Health Administration Concentration in Sustainability Management ........................... 205Dual Degree in Master of Health Administration/Master of Business Administration .................. 207Dual Degree in Master of Health Administration/Master of Business Administration/Concentration in Gerontology ...................................................................................................... 209Dual Degree in Master of Health Administration/Master of Business Administration/

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Concentration in Informatics ........................................................................................................ 212Dual Degree in Master of Health Administration/Master of Business Administration/Concentration in Sustainability Management............................................................................... 214Dual Degree in Master of Health Administration/Master of Business Administration/Concentration in Human Resource Management........................................................................ 216Dual Degree in Master of Health Administration/Master of Business Administration/Concentration in Project Management......................................................................................... 218

School of Nursing ........................................................................................................................... 221International Nursing Honor Society ............................................................................................ 221Academic Progression Requirements for all Current Nursing Programs..................................... 221Master of Science in Nursing Concentration in Nurse Administration ......................................... 222Master of Science in Nursing Concentration in Nurse Administration Bridge .............................. 225Master of Science in Nursing Concentration in Nurse Education ................................................ 228Master of Science in Nursing Concentration in Nurse Education Bridge..................................... 231Master of Science in Nursing/Family Nurse Practitioner.............................................................. 234Master of Science in Nursing/Family Nurse Practitioner (Bridge)................................................ 238

COLLEGE OF EDUCATION (Phoenix) .......................................................................................... 245Admission Requirements ............................................................................................................. 245Master of Arts in Education/Administration and Supervision (Arizona)........................................ 246Master of Arts in Education/Adult Education and Training........................................................... 248Master of Arts in Education/Special Education ............................................................................ 250Master of Arts in Education/Elementary Teacher Education (Arizona)........................................ 254Master of Arts in Education/Secondary Teacher Education ........................................................ 258Master of Arts in Education/Educational Studies ......................................................................... 261Master of Arts in Education/Curriculum and Instruction............................................................... 262

PROFESSIONAL PROGRAMS ................................................................................................................ 265CREDIT-BEARING CERTIFICATE PROGRAMS .......................................................................... 265

Admission Requirements ............................................................................................................. 265CERTIFICATE PROGRAMS FOR SCHOOL OF BUSINESS - UNDERGRADUATE.................... 266

Hospitality Fundamentals Certificate (Undergraduate) ................................................................ 266Retail Fundamentals Certificate (Undergraduate) ....................................................................... 267Sales Management Certificate (Undergraduate) ......................................................................... 268Supply Chain Management Certificate (Undergraduate) ............................................................. 269Small Business Management and Entrepreneurship Certificate (Undergraduate) ...................... 270Operations Management Certificate (Undergraduate)................................................................. 271Marketing Certificate (Undergraduate)......................................................................................... 272Hospitality Management Certificate (Undergraduate).................................................................. 273Human Resource Management Certificate (Undergraduate) ...................................................... 274General Management Certificate (Undergraduate)...................................................................... 275Project Management Certificate (Undergraduate) ....................................................................... 276Business Administration Certificate (Undergraduate) .................................................................. 277Bookkeeping Fundamentals Certificate (Undergraduate)............................................................ 277Digital Marketing Certificate (Undergraduate).............................................................................. 279Financial Planning Certificate (Undergraduate) ........................................................................... 280

CERTIFICATE PROGRAMS FOR SCHOOL OF BUSINESS - GRADUATE................................. 281Graduate Certificate in Human Resource Management .............................................................. 281Graduate Accounting Certificate .................................................................................................. 282

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CERTIFICATE PROGRAMS FOR THE COLLEGE OF SOCIAL SCIENCES ............................... 284Graduate Mediation Certificate .................................................................................................... 284Human Services Management Certificate ................................................................................... 284Gerontology Certificate ................................................................................................................ 286Family and Child Services Certificate .......................................................................................... 287Addictions Certificate ................................................................................................................... 289Military Family Counseling Certificate.......................................................................................... 290

CERTIFICATE PROGRAMS FOR THE SCHOOL OF HEALTH SERVICES ADMINISTRATION......................................................................................................................... 291

Nursing/Health Care Education Certificate Program ................................................................... 291Graduate Health Care Informatics Certificate.............................................................................. 292Gerontology Health Care Certificate Program ............................................................................. 293Health Management Certificate Program .................................................................................... 294Emergency Management Certificate Program............................................................................. 296

CERTIFICATE PROGRAMS FOR THE SCHOOL OF NURSING ................................................. 297Academic Progression Requirements for all Current Nursing Programs (excluding BSN/I)........ 297Long Term Care Certificate Program........................................................................................... 299Post Master’s Certificate/Family Nurse Practitioner .................................................................... 300

CERTIFICATE PROGRAMS FOR THE COLLEGE OF INFORMATION SYSTEMS AND TECHNOLOGY .............................................................................................................................. 305

Advanced Software Developer Certificate (Undergraduate)........................................................ 305Programming Certificate (Undergraduate)................................................................................... 306Advanced Networking Certificate (Undergraduate) ..................................................................... 308Advanced Multimedia Development Certificate (Undergraduate)................................................ 309Advanced Information Systems Security Certificate (Undergraduate) ........................................ 310Database Administration Certificate (Undergraduate) ................................................................. 311Information Assurance and Security Certificate (Undergraduate) ............................................... 313Multimedia Development Certificate (Undergraduate)................................................................. 314Cisco Networking Certificate (Undergraduate) ............................................................................ 315Desktop Support Certificate (Undergraduate) ............................................................................. 316Network Support Certificate (Undergraduate) ............................................................................. 317Web Administration Certificate (Undergraduate) ......................................................................... 318Health Care Information Technology Certificate (Undergraduate) .............................................. 319Graduate Business Analytics Certificate...................................................................................... 320Graduate Information Systems Audit and Control Certificate ...................................................... 321Graduate Information Systems Management Certificate............................................................. 322

CERTIFICATE PROGRAMS FOR THE COLLEGE OF SECURITY AND CRIMINAL JUSTICE ........................................................................................................................................ 323

Criminal Justice Management Certificate (Undergraduate) ......................................................... 323Cybercrimes Certificate (Undergraduate) .................................................................................... 324Human Services and the Criminal Justice System Certificate (Undergraduate) ......................... 325Criminal Justice Security Certificate (Undergraduate) ................................................................. 327Certificate Awards........................................................................................................................ 328Accreditation and Affiliations........................................................................................................ 328

NONCREDIT-BEARING PROGRAMS........................................................................................... 329Rockit Bootcamps - Web Development ....................................................................................... 329

TUITION AND FEES - GROUND CLASSROOM RATES......................................................................... 331

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UNDERGRADUATE (Phoenix) ...................................................................................................... 332GRADUATE (Phoenix) ................................................................................................................... 339

TUITION AND FEES - ONLINE RATES ................................................................................................... 342UNDERGRADUATE (Online) ......................................................................................................... 342GRADUATE (Online)...................................................................................................................... 345

FACILITIES............................................................................................................................................... A-1

UNIVERSITY ADMINISTRATION............................................................................................................. A-5University of Phoenix Board of Trustees ......................................................................................... A-5University of Phoenix Senior Administration ................................................................................... A-5Enrollment Services Administration................................................................................................. A-5Operational Services ....................................................................................................................... A-6Campus Administration ................................................................................................................... A-6

FACULTY.................................................................................................................................................. A-9COLLEGE OF HUMANITIES AND SCIENCES .............................................................................. A-9

Executive Dean............................................................................................................................. A-9Academic Dean............................................................................................................................. A-9Associate Dean............................................................................................................................. A-9Assistant Dean.............................................................................................................................. A-9Campus College Chairs ................................................................................................................ A-9Campus Area Chairs..................................................................................................................... A-9Faculty .......................................................................................................................................... A-9

COLLEGE OF SECURITY AND CRIMINAL JUSTICE.................................................................... A-9Executive Dean............................................................................................................................. A-9Associate Dean............................................................................................................................. A-9Assistant Dean.............................................................................................................................. A-9Campus College Chairs ................................................................................................................ A-9Program Managers ....................................................................................................................... A-9Campus Area Chairs..................................................................................................................... A-9Faculty .......................................................................................................................................... A-9

COLLEGE OF SOCIAL SCIENCES................................................................................................ A-9Executive Dean............................................................................................................................. A-9Assistant Dean.............................................................................................................................. A-9Campus College Chairs ................................................................................................................ A-9Program Managers ....................................................................................................................... A-9Campus Area Chairs................................................................................................................... A-10Faculty ........................................................................................................................................ A-10

SCHOOL OF BUSINESS .............................................................................................................. A-10Executive Dean........................................................................................................................... A-10Assistant Dean............................................................................................................................ A-10Campus College Chairs .............................................................................................................. A-10Campus Area Chairs................................................................................................................... A-10Faculty ........................................................................................................................................ A-10

COLLEGE OF INFORMATION SYSTEMS AND TECHNOLOGY ................................................ A-10Executive Dean........................................................................................................................... A-10

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Campus College Chairs.............................................................................................................. A-10Program Managers ..................................................................................................................... A-10Campus Area Chairs .................................................................................................................. A-10Faculty ........................................................................................................................................ A-10

COLLEGE OF HEALTH PROFESSIONS ..................................................................................... A-11Executive Dean........................................................................................................................... A-11Academic Dean .......................................................................................................................... A-11Assistant Dean............................................................................................................................ A-11Campus College Chairs.............................................................................................................. A-11Campus Area Chairs .................................................................................................................. A-11Faculty ........................................................................................................................................ A-11

COLLEGE OF EDUCATION ......................................................................................................... A-11Associate Dean........................................................................................................................... A-11Assistant Dean............................................................................................................................ A-11Campus College Chairs.............................................................................................................. A-11Program Managers ..................................................................................................................... A-11 Campus Area Chairs ................................................................................................................. A-11Faculty ........................................................................................................................................ A-11

COURSE GUIDE- COURSE DESCRIPTIONS AND PREREQUISITES................................................... B-1

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University of Phoenix, 2015-2016UNIVERSITY OF PHOENIX

.....................................................................................................................................................................................

.....................................................................................................................................................................................UNIVERSITY OF PHOENIX

Beginnings -- A Brief HistoryIn 1976, the leading edge of the Baby Boom generation was just turning 30. That same year saw the introduction of the first per-sonal computer, the Apple I -- an event that signaled the birth of a new economic system in which intellectual capital would eventu-ally supplant industrial might as the dominant economic force. These milestones marked the beginning of a sea of change in higher education, though many (perhaps even most) within that system did not recognize it at the time. Considered together, these phenomena suggested that the jobs that would make up the workforce of the future were only just begin-ning to be created or imagined. In order to fill those jobs, the bulk of the new workforce would require higher-level knowledge and skills than those needed in a manufacturing economy. At the same time, the largest-ever age cohort of the population, adult learners, would be going through the stages of life during which they would be most affected by the coming economic dislocation and would need advanced education to adapt to these changes. It was in this historical context in 1976 that Dr. John Sperling, a Cambridge-educated economist and professor-turned-entrepre-neur, founded University of Phoenix. Sperling anticipated the con-fluence of technological, economic, and demographic forces that would in a very short time herald the return of ever larger numbers of adult learners to formal higher education.In the early 1970s, at San Jose State University in San Jose, Califor-nia, Sperling and several associates conducted field-based research in adult education. The focus of the research was to explore teach-ing/learning systems for the delivery of educational programs and services to adult learners who wished to complete or further their education in ways that complemented both their experience and current professional responsibilities. At that time colleges and uni-versities were organized primarily around serving the needs of the 18-22 year-old undergraduate student. That is not all that surpris-ing, given that the large majority of those enrolled were residential students of traditional college age, just out of high school. Accord-ing to Sperling adult learners were invisible on the traditional cam-pus and were treated as second-class citizens. Other than holding classes at night (and many universities did not even do this), no efforts were made to accommodate their needs. No university offices or bookstores were open at night. Students had to leave work during the day to enroll, register for classes, buy books or consult with their instructors and advisors. Classes were held two or three nights per week and parking was at the periph-ery of a large campus. The consequence, according to Dr. Sperling was that most adult learners were unable to finish a four-year pro-gram in less than eight years, or a two-year program in less than four years (Tucker, 1996, p. 5). Sperling's research convinced him not only that these underserved learners were interested in furthering their educational goals, but also that this group differed from their more traditional counter-parts in significant ways. He saw a growing need for institutions that were sensitive to and designed around the learning character-istics and life situations of a different kind of learner population. He suggested ways for institutions to pioneer new approaches to curricular and program design, teaching methods, and student ser-vices. These beliefs eventually resulted in the creation of University of Phoenix, and they continue to this day to inspire the University's mission, purpose, and strategies. As an institution, University of

Phoenix is unique in its single-minded commitment to the educa-tional needs of non-traditional students, who in fact today make up the majority (73 percent) of all college enrollees. This focus informs the University's teaching and learning model approach to designing and providing student services, and academic and administrative structure. It also guides the institution as it plans and prepares to meet the needs of the next generation of learners.Over the last three and a half decades, the University of Phoenix has been cause-driven working to build an institution with the agility to address directly the shifting economic and academic chal-lenges that many students face. Dr. Sperling's predictions concern-ing the innovations higher education would be required to make have come to pass. Today roughly 45 percent of all college students work at least part-time and approximately one quarter of all stu-dents have dependent children. The educational tenets set forth by Dr. Sperling in 1976 now apply to the majority of college students in the United States. The University's growth has been fueled by constant innovation, and ongoing efforts to improve the learning experience through advanced technology. The University has grown from a degree-completion institution serving an audience of mostly middle man-agers wishing to complete their education and excel in the work-place, to a comprehensive university serving students of all ages from the associate through the doctoral degree levels.

...........................................................................................Official School Colors

University of Phoenix Official School Colors are University of Phoenix Red and University of Phoenix Platinum.These are custom colors and proprietary to the University.

...........................................................................................Ownership Information

University of Phoenix, Inc. is a wholly-owned subsidiary of Apollo Education Group, Inc. (the “Parent”). The Parent’s voting stock (Class B Common Stock) is 100 percent held by management. The Parent has one class of non-voting stock (Class A Common Stock) which is publicly traded on the NASDAQ Stock Exchange under the symbol “APOL”. The Parent files quarterly and annual finan-cial statements with the Securities and Exchange Commission and these are available to the general public. The University’s central administration offices are located in Phoenix, Arizona.

...........................................................................................Mission

University of Phoenix provides access to higher education oppor-tunities that enable students to develop knowledge and skills nec-essary to achieve their professional goals, improve the performance of their organizations, and provide leadership and service to their communities.

...........................................................................................Purposes

1. To facilitate cognitive and affective student learning-knowledge, skills, and values - and to promote use of that knowledge in the student's workplace. 2. To develop competence in communication, critical thinking, collaboration, and information utilization, together with a commitment to lifelong learning for enhancement of students' opportunities for career success. 3. To provide instruction that bridges the gap between theory and practice through faculty members who bring to their classroom not only advanced academic preparation, but also the skills that come

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from the current practice of their professions.4. To provide General Education and foundational instruction and services that prepare students to engage in a variety of university curricula.5. To use technology to create effective modes and means of instruction that expand access to learning resources and that enhance collaboration and communication for improved student learning. 6. To assess student learning and use assessment data to improve the teaching/learning system, curriculum, instruction, learning resources, counseling and student services. 7. To be organized as a for-profit institution in order to foster a spirit of innovation that focuses on providing academic quality, service, excellence, and convenience to the working student.8. To generate the financial resources necessary to support the University’s mission.

...........................................................................................Accreditation and Affiliations

Regional AccreditationUniversity of Phoenix is accredited by The Higher Learning Com-mission (http://hlcommission.org).

The Higher Learning Commission230 South LaSalle Street, Suite 7-500,

Chicago, Illinois 60604-1413Phone: 800.621.7440 | 312.263.0456 | Fax: 312.263.7462

http://hlcommission.org

Program AccreditationSchool of Business and Business ProgramsUniversity of Phoenix is accredited by the Accreditation Council for Business Schools and Programs (ACBSP) to offer business degrees in Associate of Arts/Concentration in Business Founda-tions, Associate of Arts/Concentration in Accounting Foundations, Bachelor of Science in Business, Bachelor of Science in Accounting, Master of Business Administration, Master of Management, Master of Science in Accountancy, Doctor of Business Administration, and Doctor of Management.

Accreditation Council for Business Schools & Programs (ACBSP)11520 W. 119th Street

Overland Park, KS 66213(913) 339-9356

http://www.acbsp.org

School of Nursing ProgramsThe Bachelor of Science in Nursing and Master of Science in Nurs-ing programs are accredited by the Commission on Collegiate Nursing Education (CCNE).

CCNEOne Dupont Circle, NW, Suite 530

Washington, DC 20036(202) 887-6791

http://www.aacn.nche.edu/accreditation/

College of Education and Education ProgramsThe College of Education has approval for education programs through the following state agencies:

• Arizona Department of Education• California Commission on Teacher Credentialing• Colorado Department of Education• Hawaii Teacher Standards Board• Indiana Department of Education• Missouri Department of Elementary and Secondary Education• New Mexico Public Education Department• Nevada Department of Education• Oregon Teacher Standards and Practices Commission• Texas Education Agency• Utah State Office of EducationPrograms vary by state. Not all programs are approved in all states.College of Social Sciences and Counseling ProgramsThe Master of Science in Counseling Mental Health Counseling (offered at physical campus locations in Utah) and Master of Sci-ence in Counseling Clinical Mental Health Counseling (offered at physical campus locations in Arizona) are accredited by the Coun-cil for Accreditation of Counseling and Related Educational Pro-grams (CACREP®). For additional information, visit cacrep.org.

(CACREP)1001 North Fairfax Street, Suite 510

Alexandria, VA 22314(703) 535-5990

http://www.cacrep.org

The University also maintains voluntary memberships with numerous educational organizations, including the American Council on Education, the Association of American Colleges, the American Association for Adult and Continuing Education, the American Association for Higher Education, National Association of Schools of Public Affairs and Administration, the Council for Adult and Experiential Learning, the College and University Per-sonnel Association, the Pacific Association of Collegiate Registrars and Admissions Officers, the American Association of Collegiate Registrars and Admissions Officers, the Independent Colleges and Universities of Arizona, the American Association of Colleges of Nursing, National League for Nursing, the National Board for Cer-tified Counselors, the National Association for Foreign Student Admissions, Association of International Educators, the National Association of Veterans Program Administrators, the Service Mem-bers Opportunity College, and Defense Activity for Non–Tradi-tional Support. Additionally, the University maintains memberships in various professional, program specific organiza-tions.

...........................................................................................Academic Programs

Undergraduate and graduate programs at University of Phoenix are offered in business and management, nursing and health sci-ences, education, criminal justice, social sciences, natural sciences, humanities, and information technology. Undergraduate students are required to complete general education requirements that are distributed across traditional liberal arts categories and interdisci-plinary components. General Education requirements are described in greater detail in the Undergraduate Programs section of the catalog. Not all programs are offered at all campuses. Spe-cific programs offered are listed later in this catalog.

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University of Phoenix, 2015-2016UNIVERSITY OF PHOENIX

...........................................................................................Enrollment and Student Profile

As of the second quarter ending February 28, 2014, University of Phoenix had an enrollment of 250,300 students and had expanded to in excess of 190 campuses and learning centers in 40 U.S. States as well as locations in the District of Columbia and Puerto Rico. Additionally, University of Phoenix offers degree programs glob-ally through its online delivery system.According to students responding to a registration survey during fiscal year 2013, the average student is in his or her mid-thirties. Gender of entering students is approximately 66 percent female and 34 percent male. Approximately 48 percent of entering stu-dents reporting belonged to an ethnic minority.

...........................................................................................University Library

The University of Phoenix Approach to Library ServicesAs busy working professionals, our students and faculty members know how difficult it can be to travel to a distant library and match their schedules to library building hours. To accommodate student and faculty needs, University of Phoenix offers its library services online. This online distribution of information is well suited to the needs of today's "knowledge workers" and offers a functional ver-sion of the types of information systems University of Phoenix stu-dents and faculty will be expected to use throughout their careers.The core of our library web site is the University Library, a collec-tion of resources available to all students and faculty at any time and from virtually any location where an Internet connection is available. In addition to our University Library, the library main-tains selected links to other worthwhile sites on the web and pro-vides user education and research assistance.The online distribution of information is not only optimally matched to the needs of working professionals, but also allows for equitable sharing of library resources among students and faculty members at all University of Phoenix learning centers and in our distance education programs. Instead of encountering disparities in library resources between large and small learning centers and between on-campus and online students, University of Phoenix library patrons enjoy access to the same broad spectrum of resources regardless of where and how they attend class.University of Phoenix provides a comprehensive digital library for students at all locations. For more information, please see your Library Handbook or contact the University Library at library@phoenix.edu.What is in the University Library?Thousands of scholarly journals and periodicals holding full-text articles relevant to each University of Phoenix degree program are contained in the University Library's resources. Financial reports on over 10,000 public companies and a variety of directories and other reference publications are also available. In addition, the Uni-versity Library has a collection of multimedia available, including videos, images, and audio files, on a variety of topics. Many of the resources found in the University Library are commercial products held by the University through license agreements with content providers and are not accessible to the general public like web pages found through an Internet search engine.

Getting Started with the University LibraryTo get started using the University Library, students and faculty members should follow these steps:• Visit the student and faculty website https://

ecampus.phoenix.edu/. This is the same website used to obtain course modules, grades, and other University of Phoenix resources and services.

• After logging into the student and faculty website, select the Library tab and then the University Library link to enter the University Library.

• Select an appropriate resource and begin research.Electronic Reserve ReadingsIn addition to the University Library resources for research by topic, University Library staff members also maintain Electronic Reserve Readings for individual courses. These pages provide links to materials relevant to the course curriculum. Links to Elec-tronic Reserve Readings, when available, are listed on course pages within eCampus.Additional Resources for Help• The Library Handbook includes detailed information and

helpful tips on conducting research.• Ask a Librarian is a service found in the University Library that

allows users to direct specific reference or research strategy questions to University Library staff.

• Request a Specific Document is a service found in the University Library that allows users to request a document or book that is not available in the University Library. Specific timelines and rules apply to this service.

• View the Research Tutorials is a feature in the University Library that allows users to learn research skills by viewing web-based video tutorials.

• Choose Resources by Subject and Subject Guides on the homepage of the University Library website contain overviews of and information on research recommendations for specific subject areas.

• Search FAQs on the homepage of the University Library contains a searchable form to obtain answers to "Frequently Asked Questions" received by the library.

How to Contact the University LibraryStudent Technical Support 1-877-832-4867Email library@phoenix.eduInternational students and faculty can reach Tech Support at 1-602-387-2222. Callers should identify themselves as international stu-dents or faculty and give a call back number. Tech Support will call back to minimize phone charges.

...........................................................................................Current Resources of the University Library

For a current list of resources in the University Library, please refer to the Library Handbook. Students, staff, and faculty can also view the full listing of the University Library's resources by clicking the View All Resources Alphabetically link on the University Library homepage.

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University of Phoenix, 2015-2016THE UNIVERSITY’S TEACHING AND LEARNING MODEL

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.....................................................................................................................................................................................THE UNIVERSITY’S TEACHING AND LEARNING MODEL

The mission of University of Phoenix is to provide access to higher education opportunities that enable students to develop the knowl-edge and skills necessary to achieve their professional goals. As a result, the University's teaching and learning model