masflight october 2012 monthly performance report

Monthly Performance ReportU.S. Airlines

Flights during October 2012

Release Date: November 20, 2012© 2012 Marks Systems Inc. All rights reserved.

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Monthly Performance ReportU.S. Carriers, October 2012

Section Contents Slide

Introduction Methodology 5

Glossary of Terms Explanation of aviation terms used 6

Key Metrics October 2012 By Carrier, Rankings 8

Airport Summaries Top 5 Departures, Arrivals 11

Individual Carrier Metrics Summary & detail for individual carriers 14

Contents

To receive this report by email each month, please visit masflight.com

5

Monthly Performance Report: October 2012The masFlight Monthly Performance Report summarizes United States airline performance.

Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduled carriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-time data reports differ from ours because:

(1) Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low fare and regional carriers are therefore excluded. Our report captures most of these carriers.

(2) Our report includes international flights by U.S. carriers. DOT includes only domestic flight operations in its report, since carriers do not report international flights.

(3) DOT reports on-time performance by operating carrier, not by marketing carrier. For example, both United and Delta market regional flights that are operated by SkyWest. We report performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier.

(4) DOT reports focus on on-time arrivals only. We focus on three operational statistics. “D15” performance is the percent of flights that depart the gate within 15 minutes of schedule. “A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule. “CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination, net of cancellations and non-completed diversions.

Introduction

6

Terms UsedItalicized terms are the key definitions used

Term Definition

CF% (Completion Factor) The percent of flights scheduled that arrive at their destination

D0% Flights that depart from their origin by the scheduled departure time

D15% (On-Time Departures) Flights that depart from their origin within 15 minutes of the scheduled time

A0% Flights that arrive at their destination on or before scheduled arrival time

A14% (On-Time Arrivals) Flights that arrive at their destination within 14 minutes of schedule

Gate Turn Time The “on-gate” time between gate arrival and gate departure for a given aircraft

Scheduled Gate Turn Turn time defined by scheduled arrival to scheduled departure time

Actual Gate Turn Turn time defined by actual arrival to actual departure time

Taxi-Out Time Time from gate departure to runway takeoff

Taxi-In Time Time from runway landing to gate arrival

Ground Delay Program FAA delays for flights at departure airport for flights into a specific facility

Definitions

7

U.S. Airline System Performance MetricsOctober 2012

U.S. Airline Category

Tracked Flights

Departures Arrivals

Completed

CF%On Schedule

D0%On-time

D15%On Schedule

A0%On-time

A14%

All U.S. Airlines 714,354 96.6% 64.8% 84.2% 61.7% 81.9%

Mainline Airlines 242,713 97.0% 64.0% 85.0% 61.5% 81.7%

Low Fare Airlines 153,283 97.4% 56.4% 83.4% 62.0% 83.4%

Regionals 318,358 96.0% 69.5% 84.0% 61.7% 81.2%

All U.S. Airlines include all U.S. carriers tracked by masFlight

Mainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US Airways

Low Fare Airlines include JetBlue, AirTran, Frontier, Spirit and Southwest

Regionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive, Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Cape Air (United), Mesaba, Mesa, Republic, Silver, and Air Wisconsin.

Key Metrics

8

All Flights

Key Metrics

U.S. Carrier SummariesOctober 2012

Mainline Only Regional Carriers

CF% = Completed Flights (not cancelled or diverted)D15% = On-time Flight DeparturesA14% = On-time Flight Arrivals

Airline Tracked CF% D15% A14%

American 106,419 96.8 81.1 76.0

Alaska 24,379 98.7 90.4 89.4

United 164,888 95.7 80.5 78.4

Delta 162,236 97.3 87.3 85.2

Frontier 9,390 98.9 81.4 77.0

US Airways 94,106 94.9 87.7 83.5

AirTran 17,899 97.2 91.5 88.3

JetBlue 21,454 92.9 82.3 79.2

Hawaiian 6,642 99.9 96.8 94.0

Southwest 96,036 98.3 82.3 83.9

Spirit 6,429 97.9 80.7 78.5

Virgin America 4,661 97.2 86.7 84.6

Tracked CF% D15% A14%

50,688 96.6 85.7 82.7

11,321 98.2 91.7 91.6

107,913 95.7 79.8 77.5

89,050 96.7 86.2 83.6

2,583 98.6 78.1 70.8

56,985 94.3 85.5 81.7

Tracked CF% D15% A14%

55,731 97.0 76.8 69.8

13,058 99.0 89.3 87.5

56,975 95.6 81.9 80.2

73,186 98.0 88.7 87.2

6,807 99.0 82.7 79.3

37,121 95.9 91.1 86.3

9

Top Ten Airlines by Marketing CarrierOctober 2012

Arrivals at gate within 14 minutes of schedule (A14%)Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations.

Excludes codeshare flights operated by other airlines.

Key Metrics

Rank Airline On-Time Arrival Percentage

1 Hawaiian Airlines 94.0%

2 Alaska Airlines 89.4%

3 AirTran Airways 88.3%

4 Delta Airlines 85.2%

5 Virgin America 84.6%

6 Southwest Airlines 83.9%

7 US Airways 83.5%

8 JetBlue Airways 79.2%

9 Spirit Airlines 78.5%

10 United Airlines 78.4%

10

Top Ten Airlines by Operating CarrierOctober 2012

Arrivals at gate within 14 minutes of schedule (A14%)Includes all flights operated by each carrier, including domestic and international operations to/from North America.

Regional affiliate flying for different airlines is grouped under the regional airline.

Key Metrics

Rank Airline On-Time Arrival Percentage

1 Hawaiian Airlines 94.0%

2 Horizon Air 92.1%

3 Compass Airlines 88.3%

3 AirTran Airways 88.3%

5 Mesa Airlines 87.7%

6 Alaska Airlines 87.5%

7 Delta Airlines 87.2%

8 US Airways 86.3%

9 PSA 86.0%

10 Virgin America 84.6%

11

Best Performing Major Airports by Departure PerformanceOctober 2012 (All Flights)

Worst Performing Major Airports by Departure PerformanceOctober 2012 (All Flights)

For definitions, see notes at beginning of presentation.

Best & Worst Airports: Departures

Airport Flights From: CF% D0% D15%

SLC Salt Lake City 99.3% 74.0% 90.2%

MSP Minneapolis/St. Paul 98.7% 76.2% 89.1%

SEA Seattle Tacoma Int’l 98.8% 66.7% 88.5%

CLT Charlotte Douglas Int’l 97.6% 71.0% 88.2%

PHX Phoenix Sky Harbor 99.1% 64.2% 87.7%

Airport Flights From: CF% D0% D15%

SFO San Francisco Int’l 97.2% 49.4% 72.3%

MIA Miami Int’l 96.6% 52.9% 74.9%

EWR Newark Liberty 88.6% 54.9% 75.4%

MDW Chicago Midway 98.5% 44.7% 77.9%

ORD Chicago O’Hare 97.1% 56.5% 78.1%

12

Best Performing Major Airports by Arrival PerformanceOctober 2012 (All Flights)

Airport Flights To: A0% A14%

SFO San Francisco Int’l 45.1% 66.0%

EWR Newark Liberty 57.2% 72.7%

MIA Miami Int’l 54.3% 75.0%

LGA New York LaGuardia 56.1% 75.0%

LAX Los Angeles Int’l 51.8% 76.1%

Worst Performing Major Airports by Arrival PerformanceOctober 2012 (All Flights)

Airport Flights To: A0% A14%

MSP Minneapolis/St. Paul 71.9% 88.4%

SLC Salt Lake City 66.7% 88.2%

PHX Phoenix Sky Harbor 66.1% 87.1%

IAH George Bush Intercontinental 71.2% 86.9%

DTW Detroit Wayne Int’l 68.6% 86.6%

Best & Worst Airports: Arrivals

For definitions, see notes at beginning of presentation.

Special Weather Events

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Sandy Nor’Easter

Comparison of IROP Recovery by CarrierNYC Airport Departures, Oct. 27-Nov. 9, 2012

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14

Hub Performance

Performance by Aircraft Type

Key Market Performance

Airport CF% D0% D15% A0% A14% Taxi-Out

ATL 98.2 75.8 90.3 70.6 88.2 19.1 min

MCO 92.7 83.5 91.8 65.0 85.7 16.9 min

BWI 98.3 82.9 92.1 69.8 89.9 16.0 min

MKE 95.7 83.3 90.6 64.7 87.1 13.1 min

Family CF% D0% D15% A0% A14%

Boeing 717 97.1 82.8 92.4 71.0 89.3

Boeing 737 97.7 76.8 88.9 64.3 85.4

Route CF% D0% D15% A0% A14%

ATL-MCO 100.0 72.3 90.3 70.9 90.3

MCO-ATL 100.0 86.1 94.1 62.2 88.5

LGA-ATL 88.9 75.9 86.2 61.6 81.3

ATL-LGA 88.9 71.0 81.3 64.7 81.7

FLL-ATL 100.0 87.7 95.5 69.7 90.2

ATL-FLL 100.0 72.5 91.8 67.2 92.2

ATL-TPA 100.0 72.8 86.4 76.1 88.3

TPA-ATL 99.6 82.1 91.7 75.0 90.8

ATL-MDW 99.5 71.6 87.5 69.7 87.5

MDW-ATL 99.5 84.5 93.2 66.2 86.5

Individual Carrier Metrics

AirTran Airways Operations PerformanceOctober 2012: 97.2% completed, 91.5% on-time departures, 88.3% on-time arrivals

15

AirTran Airways A14% and CF% by Day

Individual Carrier MetricsO

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All Marketed Flights

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10/26/12

10/27/12

10/28/12

10/29/12

10/30/12

10/31/12

50.0%

55.0%

60.0%

65.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

60.0%

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70.0%

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80.0%

85.0%

90.0%

95.0%

100.0%

A14% CF%

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DFW 98.6 53.9 79.4 61.3 82.5 15.5 min

ORD 97.2 58.7 79.5 55.7 76.1 18.0 min

MIA 96.1 49.5 72.0 54.0 74.6 18.1 min

LAX 98.0 63.6 82.0 51.0 74.3 18.4 min

LGA 87.7 73.2 83.0 61.9 76.0 24.9 min

JFK 88.7 61.1 79.8 58.5 75.2 26.3 min


Boeing 737 96.8 53.2 78.4 45.0 71.1

Boeing 757 95.5 46.5 71.0 40.7 64.0

Boeing 767 93.6 45.3 69.9 43.2 60.0

Boeing 777 96.7 44.3 75.0 37.8 58.5

ATR-72 Prop 86.2 73.0 80.1 55.8 77.4

CRJ-700 93.5 66.7 81.7 57.6 78.1

ERJ-135/140/145 97.6 73.1 86.6 63.0 83.7

MD-80 Series 98.1 53.4 78.5 44.5 72.9

Operator CF% D0% D15% A0% A14%

American 97.0 51.6 76.8 43.8 69.8

American Eagle 96.9 72.6 86.1 64.8 84.0

Chautauqua 97.4 67.0 82.9 33.2 70.1

Executive 86.2 73.0 80.1 55.8 77.4

Hub Performance Mainline & Express



DFW-LAX 97.0 35.1 74.3 31.7 64.3LAX-DFW 96.9 57.2 81.7 57.2 81.1LGA-ORD 88.9 61.8 74.9 57.8 74.2ORD-LGA 87.4 45.2 72.8 52.4 71.1DFW-ORD 99.4 40.0 67.2 38.2 63.2ORD-DFW 99.6 52.7 78.1 52.8 74.1DFW-AUS 99.5 43.3 76.5 31.5 67.8AUS-DFW 99.1 68.6 86.5 61.8 84.9DFW-SAT 99.8 42.6 73.7 30.5 69.5SAT-DFW 99.8 64.5 84.0 52.1 78.0



American Airlines Operations Performance October 2012: 96.8% completed, 81.1% on-time departures, 76.0% on-time arrivals

17

American Airlines A14% and CF% by Day


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10/1/12

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50.0%

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65.0%

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75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

70.0%

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85.0%

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A14% CF%

18

Alaska Airlines Operations PerformanceOctober 2012: 98.7% completed, 90.4% on-time departures, 89.4% on-time arrivals


Performance by Aircraft Type Key Market Performance


Boeing 737 99.2 77.3 89.4 71.9 87.6

B737 Combi 97.5 75.3 87.3 71.2 85.6

CRJ-700 99.5 79.6 88.9 71.8 89.3

Q400 98.2 71.2 92.0 74.2 92.1

Saab 340 92.0 70.9 83.8 58.2 69.9


Alaska 99.0 77.1 89.3 71.8 87.5

Horizon 98.2 71.2 92.0 74.2 92.1

SkyWest 99.5 79.6 88.9 71.8 89.3

PenAir 92.0 70.9 83.8 58.2 69.9


SEA 98.9 71.8 90.8 72.9 89.9 12.3 min

PDX 98.7 75.2 91.6 72.9 90.6 10.1 min

ANC 98.7 80.4 90.7 65.2 84.8 12.7 min


SEA-PDX 97.3 67.7 92.2 78.2 92.3PDX-SEA 98.4 75.1 94.5 77.2 94.7GEG-SEA 97.7 79.6 94.2 81.4 94.4SEA-GEG 97.5 72.9 93.2 75.3 93.0ANC-SEA 99.2 76.3 90.5 75.8 89.4SEA-ANC 99.0 69.7 89.4 57.8 82.4LAX-SEA 100.0 85.0 93.1 71.2 91.2SEA-LAX 100.0 73.9 91.8 69.9 89.5SEA-BOI 99.6 67.5 91.8 73.7 94.2BOI-SEA 98.8 82.6 92.5 69.7 92.5


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Alaska Airlines A14% and CF% by Day


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A14% CF%

20


Performance by Aircraft Type Key Market PerformanceFamily CF% D0% D15% A0% A14%

Airbus 319/320 96.8 74.5 89.9 71.8 88.4Airbus 330 99.4 70.8 89.1 66.9 83.9Boeing 737 97.2 71.5 89.0 72.4 88.0Boeing 747 98.2 76.0 87.2 68.6 83.0Boeing 757 98.5 69.0 88.9 67.6 87.5Boeing 767 97.6 74.4 89.1 68.9 85.8Boeing 777 99.8 76.6 91.5 74.5 88.1CRJ Series 97.5 73.9 86.0 66.5 84.1

DC-9-50 99.2 69.1 83.8 64.0 82.5EMB-120 99.1 78.2 92.0 64.7 89.1

EMB-170/175 93.7 79.9 90.3 67.3 85.4ERJ-145 90.5 63.4 79.0 45.3 69.7MD-88 98.4 73.9 89.4 70.0 88.1MD-90 98.8 67.2 84.3 65.0 84.2

Operator CF% D0% D15% A0% A14%Delta 98.0 71.8 88.7 69.3 87.2

Pinnacle 97.0 74.1 86.4 66.5 83.8

ExpressJet 98.2 70.6 82.9 68.5 82.9

SkyWest 99.3 79.6 91.6 65.9 88.5

Compass 97.8 82.2 91.6 71.9 88.3

Chautauqua 90.5 63.4 79.0 45.3 69.7

Shuttle America 88.7 76.9 88.5 60.9 81.6

GoJet 88.2 67.1 76.7 53.7 72.8


LGA-ATL 90.8 78.5 90.4 61.4 82.2ATL-LGA 90.0 62.9 82.7 69.5 84.5MCO-ATL 100.0 80.5 92.4 68.8 87.2ATL-MCO 100.0 54.3 86.7 71.0 90.1DCA-ATL 95.7 80.4 93.1 69.9 87.4ATL-DCA 95.6 67.6 85.1 74.3 87.1LGA-BOS 85.9 80.9 91.3 74.7 90.2BOS-LGA 85.9 84.7 94.6 64.0 86.4ATL-FLL 100.0 54.3 89.3 67.6 87.2FLL-ATL 100.0 75.8 89.0 64.2 87.1


Delta Air Lines Operations PerformanceOctober 2012: 97.3% completed, 87.3% on-time departures, 85.2% on-time arrivals


ATL 99.0 64.9 84.0 66.9 85.0 19.1 min

DTW 98.2 72.2 86.7 70.9 88.0 19.6 min

MSP 99.0 78.9 90.2 76.3 90.6 17.1 min

LGA 88.0 69.7 82.4 56.2 76.3 28.9 min

SLC 99.5 78.9 92.1 71.5 91.5 18.7 min

JFK 91.0 71.8 85.2 66.1 82.2 31.0 min

CVG 97.1 74.7 87.1 75.3 88.3 14.1 min

MEM 98.9 75.3 87.9 71.4 88.8 17.5 min

21

Delta Air Lines A14% and CF% by Day


On

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A14% CF%

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Performance by Aircraft Type Key Market Performance


A318/319/320 99.0 55.1 82.7 50.2 79.3

EMB-170/190 98.6 55.4 77.2 42.2 69.8

ERJ-135 98.1 88.7 97.2 53.8 92.5


DEN 99.2 44.6 77.3 54.7 81.6 14.5 min

MKE 98.7 62.8 83.1 53.3 77.7 11.4 min

MCI 100.0 72.8 87.4 50.7 85.6 13.0 min


DEN-LAS 100.0 53.5 80.2 51.5 78.2

LAS-DEN 100.0 67.2 87.6 68.2 87.1DFW-DEN 98.8 70.1 89.6 61.6 88.4DEN-DFW 98.8 57.7 85.9 49.1 78.5DEN-SLC 100.0 42.5 77.5 40.0 71.3SLC-DEN 100.0 64.8 84.9 59.7 85.5

SEA-DEN 100.0 50.3 82.4 47.7 82.4

DEN-SEA 100.0 45.1 83.7 39.2 71.2

DEN-SFO 100.0 28.1 60.3 29.7 54.5

SFO-DEN 99.3 66.2 75.9 51.0 73.1


Frontier 99.0 55.1 82.7 50.2 79.3

Republic 98.6 55.4 77.2 42.2 69.8

Chautauqua 98.1 88.7 97.2 53.8 92.5


Frontier Airlines Operations PerformanceOctober 2012: 98.9% completed, 81.4% on-time departures, 77.0% on-time arrivals

23

Frontier Airlines A14% and CF% by Day


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10/29/12

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10/31/12

40.0%

50.0%

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70.0%

80.0%

90.0%

100.0%

30.0%

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A14% CF%

24

Focus City Performance




JFK 90.6 65.4 83.7 65.2 82.0 23.7 min

BOS 93.1 66.1 85.8 68.0 82.9 18.3 min

MCO 94.3 60.6 80.8 60.0 81.0 16.8 min

FLL 93.4 62.9 79.5 57.8 77.9 17.7 min

SJU 96.4 58.2 76.4 58.0 77.2 13.8 min

LGB 98.2 64.4 80.6 62.5 80.2 14.0 min


Airbus A320 92.8 61.2 81.4 57.3 77.9

EMB-190 93.0 70.5 83.9 65.1 81.7


BOS-DCA 92.9 68.5 84.4 60.9 83.0

DCA-BOS 92.3 71.5 81.8 67.9 81.4

JFK-BUF 92.0 70.0 84.6 73.8 85.0

BUF-JFK 91.5 80.7 89.5 78.6 90.8

JFK-MCO 90.3 60.0 80.0 55.3 77.2

MCO-JFK 91.5 52.8 80.4 51.9 80.8

JFK-BOS 89.3 71.9 83.9 69.3 81.8

BOS-JFK 92.9 68.5 92.9 72.1 90.4

MCO-BOS 93.7 61.3 78.4 60.3 78.4

BOS-MCO 92.7 62.3 86.4 48.2 78.5


JetBlue Airways Operations PerformanceOctober 2012: 92.9% completed, 82.3% on-time departures, 79.2% on-time arrivals

25

JetBlue Airways A14% and CF% by Day


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10/22/12

10/23/12

10/24/12

10/25/12

10/26/12

10/27/12

10/28/12

10/29/12

10/30/12

10/31/12

50.0%

55.0%

60.0%

65.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

A14% CF%

26





HOU-DAL 98.6 51.7 89.1 71.1 90.9

DAL-HOU 98.0 49.3 89.3 70.6 91.0

BUR-OAK 98.3 61.1 87.8 71.0 88.0

OAK-BUR 98.5 42.9 83.8 52.3 84.5

LAS-PHX 97.6 53.6 83.4 74.5 86.1

DAL-SAT 100.0 57.0 89.7 74.4 91.6

PHX-LAS 99.5 48.5 80.6 66.0 84.9

SAT-DAL 100.0 68.0 90.9 74.1 92.3

OAK-LAX 95.0 44.1 83.8 47.8 80.0

LAX-OAK 97.2 47.6 81.3 54.4 82.7


Southwest Airlines Operations PerformanceOctober 2012: 98.3% completed, 82.3% on-time departures, 83.9% on-time arrivals


MDW 98.4 38.5 75.9 64.6 84.9 11.1 min

LAS 99.4 44.7 79.8 65.0 85.8 12.8 min

BWI 92.8 35.6 71.9 53.5 79.5 14.2 min

PHX 99.4 43.9 82.3 63.3 84.6 10.8 min

DEN 99.0 34.4 74.7 63.0 86.5 13.3 min

DAL 99.6 49.6 88.0 71.7 91.3 9.6 min


733 98.5 46.1 80.1 57.5 81.5

735 99.5 65.2 91.3 74.5 92.5

737 98.1 50.1 82.7 62.7 84.3738 97.7 22.9 75.2 54.7 80.2

27

Southwest Airlines A14% and CF% by Day


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10/24/12

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10/26/12

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10/30/12

10/31/12

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

A14% CF%

28





FLL-LGA 96.5 59.2 70.8 51.7 70.8

LGA-FLL 96.6 54.2 74.2 45.0 69.2

ORD-LAS 100.0 66.7 77.4 58.1 74.2

ACY-FLL 96.7 72.2 90.0 76.7 86.7

LAS-ORD 100.0 67.7 75.3 62.9 71.9

FLL-ACY 96.7 74.4 82.2 70.0 82.2

DTW-LAS 100.0 69.9 81.7 71.0 80.6

LAS-DTW 100.0 65.6 83.9 60.9 79.3

MSP-ORD 100.0 65.6 75.3 57.0 75.3

ORD-MSP 100.0 66.7 73.1 59.1 72.0


Spirit Airlines Operations PerformanceOctober 2012: 97.9% completed, 80.7% on-time departures, 78.5% on-time arrivals


FLL 98.1 64.9 80.6 58.6 78.4 16.5 min

ORD 98.3 69.5 78.6 61.6 75.5 17.1 min

DTW 98.4 70.6 80.9 67.2 79.5 13.6 min


319 98.1 67.8 79.1 61.7 77.4

320 97.5 67.1 83.8 61.7 80.9

321 92.4 61.3 75.4 53.9 73.8

29

Spirit Airlines A14% and CF% by Day


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10/31/12

50.0%

55.0%

60.0%

65.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

60.0%

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70.0%

75.0%

80.0%

85.0%

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A14% CF%

Co

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letio

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ac

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30



Key Market PerformanceRoute CF% D0% D15% A0% A14%

SFO-LAX 98.7 44.7 71.1 49.8 68.5SFO-ORD 100.0 43.0 70.0 57.2 74.1CLE-ORD 95.9 66.5 85.2 59.3 79.7ORD-CLE 95.6 55.3 78.0 48.9 76.5LAX-SFO 99.1 43.1 66.1 45.5 59.7EWR-ORD 88.9 58.8 80.9 64.4 80.3ORD-SFO 98.6 36.4 68.9 35.9 57.4LGA-ORD 87.4 56.7 79.8 58.9 73.3ORD-EWR 87.8 39.2 68.1 53.4 72.2ORD-LGA 87.2 53.5 72.0 51.8 72.6


United Airlines Operations PerformanceOctober 2012: 95.7% completed, 80.5% on-time departures, 78.4% on-time arrivals

* A330 Operated by Aer Lingus IAD-MAD

Airport CF% D0% D15% A0% A14% Taxi-OutORD 96.9 52.2 75.5 58.1 77.9 18.3 minIAH 98.9 59.2 84.6 73.4 88.1 15.8 min

EWR 88.3 51.2 73.3 58.9 73.4 21.5 minDEN 98.2 58.2 82.3 61.0 82.6 16.5 minSFO 96.9 44.3 68.7 45.4 66.1 20.1 minIAD 91.3 63.5 82.2 67.1 83.0 17.6 minLAX 97.8 57.4 81.7 51.0 74.7 18.7 minCLE 95.0 71.2 85.4 64.0 83.8 13.3 min


A319/320 96.0 61.5 83.2 65.7 82.2

Airbus A330*

91.3 57.1 85.7 66.7 76.2

Boeing 737 95.6 50.3 83.0 64.7 82.6Boeing 747 98.9 43.7 73.8 46.4 66.1Boeing 757 95.0 51.2 79.8 57.1 76.6Boeing 747 95.0 46.1 76.1 53.5 72.7Boeing 777 95.7 53.8 81.3 55.7 74.8

ATR-72 Prop 99.7 91.5 96.2 88.6 95.9CRJ-200/700 97.3 64.6 82.0 54.9 78.5Dash-8-200 90.2 62.2 71.8 54.7 70.0

EMB-120 96.2 55.4 72.8 49.4 70.2EMB-170 94.2 68.1 83.2 55.1 77.9ERJ-145 95.3 63.3 79.7 61.3 78.5Saab 340 95.2 73.0 81.4 60.8 79.1

Operator CF% D0% D15% A0% A14%United 95.6 53.7 81.9 62.3 80.2

ExpressJet 95.1 62.9 79.2 61.7 78.2Skywest 98.0 62.3 80.5 52.8 76.9

Shuttle America 94.2 68.1 83.2 55.1 77.9

CommutAir 89.7 70.4 77.1 63.5 75.7GoJet 96.5 64.0 79.4 52.5 75.1

Trans States 94.1 64.0 80.2 60.6 78.5

Mesa 94.2 68.5 83.2 65.9 82.1Chautauqua 93.9 68.5 84.6 48.9 78.9

Silver Airways 95.2 73.0 81.4 60.8 79.1

Republic 91.4 37.9 56.2 28.7 53.2Cape Air 99.7 91.5 96.2 88.6 95.9

Aer Lingus 91.3 57.1 85.7 66.7 76.2

31

United Airlines A14% and CF% by Day


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10/23/12

10/24/12

10/25/12

10/26/12

10/27/12

10/28/12

10/29/12

10/30/12

10/31/12

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

60.0%

65.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

105.0%

A14% CF%

32


Performance by Aircraft Type Key Market PerformanceFamily CF% D0% D15% A0% A14%

Airbus A319/320/321 96.2 74.9 91.3 66.1 86.7

Airbus A330 94.6 72.4 85.2 58.5 73.9

Boeing 737 97.2 72.7 92.3 66.1 89.0

Boeing 757 95.8 70.5 88.5 62.2 80.8

Boeing 767 94.8 73.2 87.3 61.6 77.2

CRJ Series 95.2 72.4 86.3 63.4 83.3

Dash 8-100/300 93.3 65.3 82.9 58.7 79.5

EMB-170/175/190 91.9 76.0 87.4 62.5 82.1

ERJ-145 94.0 65.3 81.2 45.5 72.0


PHL-BOS 91.4 76.5 87.0 68.7 83.7

BOS-PHL 91.7 77.9 88.1 69.5 84.0

DCA-LGA 84.0 75.4 90.1 62.2 77.3

LGA-DCA 84.7 78.4 86.8 62.6 83.5

BOS-LGA 85.8 87.6 93.1 74.7 87.6

LGA-BOS 86.1 86.0 92.6 78.6 89.6

DCA-BOS 92.1 79.8 92.8 74.9 88.6

BOS-DCA 91.9 86.0 94.0 79.0 90.7

PHL-LGA 87.1 58.8 73.6 45.4 65.6

LGA-PHL 88.1 66.7 81.7 51.0 68.4


US Airways Operations PerformanceOctober 2012: 94.9% completed, 87.7% on-time departures, 83.5% on-time arrivals


CLT 97.8 70.9 88.5 68.0 87.0 18.2 min

PHL 91.5 67.2 83.3 60.1 78.7 19.9 min

PHX 99.1 76.6 91.7 71.1 91.3 18.4 min

DCA 90.6 69.8 85.9 61.7 82.9 23.0 min


US Airways 95.9 74.7 91.1 66.0 86.3Air Wisconsin 92.5 66.0 80.7 54.8 75.8

Piedmont 93.3 65.3 82.9 58.7 79.5PSA 96.2 71.0 88.2 64.9 86.0

Republic 92.5 75.2 86.7 60.3 81.1Mesa 97.9 81.4 91.2 73.7 90.2

Skywest 99.5 87.6 94.9 74.9 94.0Chautauqua 93.8 62.7 79.9 39.8 69.1Trans States 94.8 76.2 86.5 69.8 84.1

33

US Airways A14% and CF% by Day


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10/26/12

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10/31/12

30.0%

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A14% CF%

34





SFO 97.8 67.7 87.1 56.4 77.0 14.3 min

LAX 96.9 65.2 88.4 59.8 87.1 11.3 min

JFK 93.4 51.8 85.3 66.3 89.2 21.1 min

BOS 92.4 58.9 89.2 70.1 93.0 16.2 min


LAX-SFO 100.0 56.1 77.0 50.9 73.5

SFO-LAX 100.0 63.9 85.7 58.3 82.2

SFO-LAS 100.0 69.8 82.1 63.2 81.6

LAS-SFO 100.0 57.5 73.9 58.9 72.2

JFK-LAX 91.9 55.3 87.4 62.3 87.4

LAX-JFK 91.9 65.8 93.4 64.5 91.6

SFO-JFK 93.1 58.8 92.4 68.9 89.4

JFK-SFO 93.8 49.3 85.3 62.5 81.6

SAN-SFO 98.6 52.5 73.0 58.9 71.6

SFO-SAN 99.3 75.0 86.4 70.0 86.4


Virgin America Operations PerformanceOctober 2012: 97.2% completed, 86.7% on-time departures, 84.6% on-time arrivals


319 97.6 69.5 86.0 59.7 83.4

320 97.1 64.7 86.9 64.4 85.0

35

Virgin America A14% and CF% by Day


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10/1/12

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10/24/12

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10/27/12

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10/30/12

10/31/12

50.0%

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75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

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85.0%

90.0%

95.0%

100.0%

A14% CF%

36

Notes

Methodology. masFlight operations data is collected from various operational and schedule providers and matched using proprietary algorithms. Data sources include flight, schedule and aircraft position data obtained from airlines, purchased from third-party commercial vendors, and collected from real-time information feeds from the Federal Aviation Administration, NOAA and other government sources.

Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwise alter any part of masFlight Daily Reports without prior approval from Marks Systems Inc. You may not utilize masFlight data for any aviation, commercial, operational, law enforcement, or judicial activity that relies on the accuracy, availability, or validity of the data or summaries provided, including for any passenger rights claims actions such as those under DOT Part 259 or EU Regulation 261/2004.

masFlight is a registered trademark of Marks Systems Inc.

Copyright 2012 Marks Systems Inc., masflight.com, All Rights Reserved

For more information, please contact:

Edmund Otubuah

Director of Aviation Products

[email protected]

Methodology

37

masFlight, a Marks Systems product, is an analytics platform focused on aviation operations. We integrate multiple data sources to create reliable, end-to-end records for 82,000+ global flight operations daily.

About masFlight and Marks Systems

masFlight data can be used to gain insight to aviation operations questions through improved competitive environment context and transparency.

masFlight goes far beyond U.S. DOT and typical FLIFO data sets. We collect and consolidate operational data for virtually all U.S. carriers and for many global airlines, allowing apples-to-apples comparisons. We link contextual information including published schedules, weather, airport configuration, and fleet registries to individual flights, allowing analysts to focus queries on relevant metrics or constraints. We are a team of experienced aviation operations analysts who understand the importance of data integrity and accuracy. We multi-source our information and extensively validate and reconcile new data.

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Marks Systems is a privately held company based in the Washington, DC area.

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www.masflight.com

Press Contact:[email protected]

masflight october 2012 monthly performance report

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