masflight december 2012 monthly performance report

Monthly Performance ReportU.S. Airlines

Flights during December 2012

Release Date: January 22, 2013© 2013 Marks Systems Inc. All rights reserved.

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Monthly Performance ReportU.S. Carriers, December 2012

Section Contents Slide

Introduction Methodology 5

Glossary of Terms Explanation of aviation terms used 6

Key Metrics December 2012 By Carrier, Rankings 8

Airport Summaries Top 5 Departures, Arrivals 11

Individual Carrier Metrics Summary & detail for individual carriers 13

Contents

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5

Monthly Performance Report: December 2012The masFlight Monthly Performance Report summarizes United States airline performance.

Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduled carriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-time data reports differ from ours because:

(1) Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low fare and regional carriers are therefore excluded. Our report captures most of these carriers.

(2) Our report includes international flights by U.S. carriers. DOT includes only domestic flight operations in its report, since carriers do not report international flights.

(3) DOT reports on-time performance by operating carrier, not by marketing carrier. For example, both United and Delta market regional flights that are operated by SkyWest. We report performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier.

(4) DOT reports focus on on-time arrivals only. We focus on three operational statistics. “D15” performance is the percent of flights that depart the gate within 15 minutes of schedule. “A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule. “CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination, net of cancellations and non-completed diversions.

Introduction

6

Terms UsedItalicized terms are the key definitions used

Term Definition

CF% (Completion Factor) The percent of flights scheduled that arrive at their destination

D0% Flights that depart from their origin by the scheduled departure time

D15% (On-Time Departures) Flights that depart from their origin within 15 minutes of the scheduled time

A0% Flights that arrive at their destination on or before scheduled arrival time

A14% (On-Time Arrivals) Flights that arrive at their destination within 14 minutes of schedule

Gate Turn Time The “on-gate” time between gate arrival and gate departure for a given aircraft

Scheduled Gate Turn Turn time defined by scheduled arrival to scheduled departure time

Actual Gate Turn Turn time defined by actual arrival to actual departure time

Taxi-Out Time Time from gate departure to runway takeoff

Taxi-In Time Time from runway landing to gate arrival

Ground Delay Program FAA delays for flights at departure airport for flights into a specific facility

Definitions

7

U.S. Airline System Performance MetricsDecember 2012

U.S. Airline Category

Tracked Flights

Departures Arrivals

Completed

CF%On Schedule

D0%On-time

D15%On Schedule

A0%On-time

A14%

All U.S. Airlines 689,014 98.1% 58.4% 79.0% 57.6% 77.1%

Mainline Airlines 236,506 99.1% 60.5% 82.9% 62.4% 81.3%

Low Fare Airlines 152,208 99.0% 47.5% 73.8% 52.5% 74.0%

Regionals 300,300 96.8% 62.5% 78.6% 56.4% 75.3%

All U.S. Airlines include all U.S. carriers tracked by masFlight

Mainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US Airways

Low Fare Airlines include JetBlue, AirTran, Frontier, Spirit and Southwest

Regionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive, Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Cape Air (United), Mesaba, Mesa, Republic, Silver, and Air Wisconsin.

Key Metrics

8

All Flights

Key Metrics

U.S. Carrier SummariesDecember 2012

Mainline Only Regional Carriers

(a) Mainline flights marketed by Continental and United are operated by UnitedIncludes flights to, from and within North America only

CF% = Completed Flights (not cancelled or diverted)D15% = On-time Flight DeparturesA14% = On-time Flight Arrivals

Airline Tracked CF% D15% A14%

American 106,558 97.7 78.5 76.2

Alaska 24,398 98.7 87.3 84.5

United 158,634 97.3 73.9 72.5

Delta 145,409 98.5 84.9 82.4

Frontier 8,989 98.0 68.2 61.3

US Airways 92,743 97.7 84.7 80.1

AirTran 17,606 98.5 84.9 82.4

JetBlue 23,506 99.6 73.1 70.3

Hawaiian 6,474 99.9 95.4 91.8

Southwest 92,448 98.8 72.3 75.0

Spirit 7,030 98.3 60.2 58.0

Virgin America 4,845 99.9 83.3 81.7

Tracked CF% D15% A14%

48,728 97.1 79.7 76.3

11,153 97.9 86.2 85.6

103,602 96.3 72.0 69.2

78,438 97.4 83.1 79.8

2,217 94.4 64.8 53.8

56,162 96.6 82.3 78.0

Tracked CF% D15% A14%

57,894 98.2 77.6 76.2

13,245 99.4 88.2 83.6

55,041 99.2 77.4 78.4

66,972 99.7 86.9 85.5

6,773 99.3 69.3 63.6

36,581 99.3 88.2 83.3

9

Top Ten Airlines by Marketing CarrierDecember 2012

Arrivals at gate within 14 minutes of schedule (A14%)Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations.

Excludes codeshare flights operated by other airlines.

Key Metrics

Rank Airline On-Time Arrival Percentage

1 Hawaiian Airlines 91.8%

2 Alaska Airlines 84.5%

3 AirTran Airways 82.6%

4 Delta Airlines 82.4%

5 Virgin America 81.7%

6 US Airways 80.1%

7 American Airlines 76.2%

8 Southwest Airlines 75.0%

9 United Airlines 72.5%

10 JetBlue Airways 70.3%

10

Top Ten Airlines by Operating CarrierDecember 2012

Arrivals at gate within 14 minutes of schedule (A14%)Includes all flights operated by each carrier, including domestic and international operations to/from North America.

Regional affiliate flying for different airlines is grouped under the regional airline.

Key Metrics

Rank Airline On-Time Arrival Percentage

1 Hawaiian Airlines 91.8%

2 Mesa Airlines 86.9%

3 Horizon Air 86.3%

4 Delta Airlines 85.5%

5 Compass Airlines 84.0%

6 Alaska Airlines 83.6%

7 US Airways 83.3%

8 PSA 83.1%

9 AirTran Airways 82.6%

10 Virgin America 81.7%

11

Best Performing Major Airports by Departure PerformanceDecember 2012 (All Flights)

Worst Performing Major Airports by Departure PerformanceDecember 2012 (All Flights)

For definitions, see notes at beginning of presentation.

Best & Worst Airports: Departures

Airport Flights From: CF% D0% D15%

CLT Charlotte Douglas 98.8% 66.5% 86.2%

SLC Salt Lake City 99.4% 65.7% 84.8%

SEA Seattle/Tacoma 99.1% 57.7% 84.8%

MSP Minneapolis/St. Paul 98.2% 69.0% 84.3%

DTW Detroit Wayne Metro 98.0% 67.0% 83.1%

Airport Flights From: CF% D0% D15%

MDW Chicago Midway 98.2% 38.2% 68.2%

DEN Denver Int’l 98.3% 42.2% 69.0%

EWR Newark Liberty 97.0% 48.4% 70.7%

SFO San Francisco Int’l 97.4% 47.7% 71.5%

FLL Ft. Lauderdale/Hollywood 99.5% 53.3% 72.6%

12

Best Performing Major Airports by Arrival PerformanceDecember 2012 (All Flights)

Airport Flights To: A0% A14%

SFO San Francisco Int’l 47.9% 65.9%

FLL Ft. Lauderdale/Hollywood 48.6% 68.2%

EWR Newark Liberty 54.5% 69.4%

LGA New York LaGuardia 55.2% 71.5%

PHL Philadelphia Int’l 53.7% 71.9%

Worst Performing Major Airports by Arrival PerformanceDecember 2012 (All Flights)

Airport Flights To: A0% A14%

CLT Charlotte Douglas 62.5% 84.2%

ATL Atlanta Jackson Hartsfield 66.1% 83.8%

DTW Detroit Wayne Metro 66.1% 82.4%

SEA Seattle/Tacoma 58.5% 82.1%

MSP Minneapolis/St. Paul 65.3% 81.9%

Best & Worst Airports: Arrivals

For definitions, see notes at beginning of presentation.

13

Hub Performance

Performance by Aircraft Type

Key Market Performance

Airport CF% D0% D15% A0% A14% Taxi-Out

ATL 99.5 67.5 85.3 63.6 83.9 18.9 min

MCO 98.7 74.8 87.1 59.4 82.1 15.4 min

BWI 95.9 74.4 86.6 60.0 80.4 16.9 min

MKE 98.0 83.8 93.3 65.3 86.0 16.7 min

Family CF% D0% D15% A0% A14%

Boeing 717 98.4 75.4 87.8 62.7 83.0

Boeing 737 98.7 72.0 86.9 59.8 81.1

Route CF% D0% D15% A0% A14%

ATL-MCO 100.0 65.2 84.1 64.9 84.4

MCO-ATL 100.0 79.4 89.9 55.2 81.9

ATL-FLL 100.0 60.0 79.2 54.7 75.1

ATL-LGA 98.8 66.1 81.0 62.8 76.9

LGA-ATL 98.4 69.7 82.2 49.0 72.2

FLL-ATL 99.6 72.9 85.8 59.6 85.0

ATL-TPA 100.0 72.0 88.3 72.4 91.1

TPA-ATL 100.0 81.3 94.9 74.8 91.1

MCO-BWI 96.1 77.6 86.2 62.1 81.0

BWI-MCO 95.6 68.2 83.8 57.2 77.5

Individual Carrier Metrics

AirTran Airways Operations PerformanceDecember 2012: 98.5% completed, 87.6% on-time departures, 82.6% on-time arrivals

14

AirTran Airways A14% and CF% by Day

Individual Carrier MetricsO

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A14% CF%

15


DFW 97.3 47.2 74.6 62.0 80.9 14.9 minORD 97.4 54.4 75.8 63.5 77.8 18.1 minMIA 98.9 48.4 74.6 63.8 81.0 16.5 minLAX 98.8 59.6 79.8 50.2 73.2 17.6 minLGA 97.0 67.7 81.5 58.9 73.7 23.6 minJFK 98.1 50.8 74.8 55.7 73.3 25.7 min


Boeing 737 98.7 54.8 80.6 58.0 78.9

Boeing 757 98.3 48.9 73.8 52.2 72.1

Boeing 767 98.0 47.1 73.5 49.3 68.2

Boeing 777 99.4 42.7 76.4 47.3 66.9

ATR-72 Prop 99.4 78.5 86.0 57.3 80.6

CRJ-700 98.0 61.2 77.4 51.5 72.8

ERJ-135/140/145 96.8 65.3 80.1 58.6 77.0

MD-80 Series 97.6 52.9 77.2 57.4 77.4

Hub Performance Mainline & Express



DFW-LAX 97.8 31.0 70.6 37.8 66.8LAX-DFW 97.7 55.7 79.0 64.3 82.6ORD-DFW 97.6 51.0 78.2 53.1 77.8DFW-ORD 98.4 39.2 69.8 59.0 74.3SAT-DFW 98.4 69.6 84.8 64.7 84.1DFW-SAT 98.6 42.8 71.7 54.5 74.7DFW-AUS 98.4 47.5 76.2 51.1 75.3AUS-DFW 98.1 66.7 85.6 60.1 86.6LGA-DFW 96.7 65.8 86.6 63.8 80.0DFW-LGA 96.9 42.6 73.8 61.0 75.7



American Airlines Operations Performance December 2012: 97.7% completed, 78.5% on-time departures, 76.2% on-time arrivals

Operator CF% D0% D15% A0% A14%

American 98.2 52.3 77.6 55.9 76.2

American Eagle 97.0 64.0 79.1 58.6 76.4

Chautauqua 96.0 66.9 80.4 43.9 69.3

Skywest 99.4 67.8 84.6 53.1 80.5

Executive 99.4 78.5 86.0 57.3 80.6

16

American Airlines A14% and CF% by Day


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A14% CF%

17

Alaska Airlines Operations PerformanceDecember 2012: 98.7% completed, 87.3% on-time departures, 84.5% on-time arrivals


Performance by Aircraft Type Key Market Performance


Boeing 737 99.6 70.5 88.5 61.3 83.9

B737 Combi 97.2 70.1 85.4 59.4 79.8

CRJ-700 97.6 68.4 81.7 59.8 80.0

Q400 98.0 57.9 86.7 62.7 86.3

Saab 340 93.2 65.1 74.0 48.8 66.3


Alaska 99.4 70.5 88.2 61.1 83.6

Horizon 98.0 57.9 86.7 62.7 86.3

SkyWest 97.6 68.4 81.7 59.8 80.0

PenAir 93.2 65.1 74.0 48.8 66.3


SEA 99.0 63.2 87.8 63.2 85.9 13.6 min

PDX 99.3 66.0 88.4 64.9 87.3 10.4 min

ANC 98.2 74.3 89.0 57.0 78.9 15.2 min


PDX-SEA 98.9 66.0 89.6 72.0 90.8SEA-PDX 98.7 61.1 90.1 63.4 88.8GEG-SEA 96.1 63.1 90.5 57.6 86.7SEA-GEG 96.1 65.0 87.1 58.9 85.4SEA-ANC 100.0 57.5 86.9 53.1 77.4ANC-SEA 100.0 76.5 93.9 69.6 90.8LAX-SEA 99.6 69.4 86.5 49.1 79.0SEA-LAX 100.0 65.5 89.0 51.2 78.6BOI-SEA 100.0 64.3 90.2 65.1 91.5SEA-BOI 100.0 60.0 89.4 57.0 89.4


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Alaska Airlines A14% and CF% by Day


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A14% CF%

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Performance by Aircraft Type Key Market PerformanceFamily CF% D0% D15% A0% A14%

Airbus 319/320 99.6 69.8 86.4 68.0 84.4Airbus 330 99.8 60.7 81.7 64.2 80.2Boeing 737 99.9 70.5 88.2 72.7 88.1Boeing 747 99.8 75.3 90.5 70.9 83.3Boeing 757 99.9 70.1 88.4 69.3 86.9Boeing 767 99.7 63.1 83.9 67.6 83.8Boeing 777 99.7 67.7 86.4 65.7 80.9CRJ Series 97.6 69.6 83.1 64.6 80.6

DC-9-50 99.4 68.5 83.3 64.5 80.2EMB-120 97.1 60.0 78.3 42.9 68.6

EMB-170/175 97.4 75.7 87.1 66.0 81.6ERJ-145 94.6 61.4 75.9 44.9 65.2MD-88 99.6 72.4 87.2 68.9 85.5MD-90 99.6 70.3 85.2 69.7 85.4

Operator CF% D0% D15% A0% A14%Delta 99.7 70.0 86.9 69.0 85.5

Pinnacle 97.1 71.4 84.2 66.3 80.8ExpressJet 98.1 67.5 80.9 67.3 81.1

SkyWest 98.0 70.7 86.3 59.0 81.3Compass 98.5 76.9 88.3 69.7 84.0

Chautauqua 94.6 61.4 75.9 44.9 65.2Shuttle America 95.8 74.0 85.3 60.7 78.3

GoJet 95.1 61.5 72.8 52.4 67.9


ATL-LGA 99.8 66.4 83.8 64.0 79.6LGA-ATL 99.6 68.0 84.0 55.3 77.4ATL-MCO 100.0 59.0 87.1 64.5 87.1MCO-ATL 100.0 80.7 92.9 70.5 90.5ATL-FLL 100.0 60.4 83.0 68.8 82.3FLL-ATL 99.8 69.8 86.1 68.6 83.9ATL-DCA 99.0 76.5 87.6 74.0 87.4DCA-ATL 98.7 77.8 89.4 68.5 89.7ATL-TPA 100.0 64.8 86.3 69.6 87.9TPA-ATL 99.7 82.2 93.3 78.7 91.1


Delta Air Lines Operations PerformanceDecember 2012: 98.5% completed, 84.9% on-time departures, 82.4% on-time arrivals


ATL 99.5 64.9 82.9 68.3 85.0 19.0 minDTW 98.1 68.6 84.1 69.2 84.5 21.7 minMSP 98.2 72.1 86.2 69.3 84.6 22.1 minSLC 99.5 69.6 87.2 62.2 84.2 21.7 minLGA 96.5 64.4 77.5 57.2 73.1 28.5 minJFK 97.7 65.4 79.7 62.9 78.8 32.0 minCVG 97.8 72.7 85.7 72.7 85.9 16.8 minMEM 98.9 76.7 86.7 71.2 86.2 18.0 min

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Delta Air Lines A14% and CF% by Day


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Performance by Aircraft Type Key Market Performance


A318/319/320 99.3 42.5 69.3 33.1 63.6

EMB-170/190 94.9 41.3 64.0 26.1 53.3

ERJ-135 82.4 69.8 83.7 32.6 65.1


DEN 98.6 30.9 61.9 32.8 63.8 14.5 min

MKE 92.9 60.4 77.4 39.1 62.2 14.0 min

MCI 96.4 50.0 75.3 39.9 60.1 13.9 min


LAS-DEN 99.5 52.9 76.4 50.8 80.6DEN-LAS 99.5 28.0 66.7 26.5 64.0DEN-DFW 99.4 47.2 74.2 32.7 66.7DFW-DEN 99.4 55.3 78.6 39.0 72.3SLC-DEN 99.4 52.9 70.7 34.4 61.8DEN-SLC 99.4 29.5 62.2 25.6 54.5PHX-DEN 97.9 37.6 61.0 33.3 64.5DEN-PHX 97.9 20.6 61.7 17.0 48.9LAX-DEN 100.0 27.9 50.0 26.4 51.4DEN-LAX 100.0 23.6 56.4 12.1 36.4


Frontier 99.3 42.5 69.3 33.1 63.6

Republic 94.9 41.3 64.0 26.1 53.3

Chautauqua 82.4 69.8 83.7 32.6 65.1


Frontier Airlines Operations PerformanceDecember 2012: 98.0% completed, 68.2% on-time departures, 61.3% on-time arrivals

22

Frontier Airlines A14% and CF% by Day


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23

Focus City Performance




JFK 99.8 45.8 68.6 52.2 69.9 23.8 min

BOS 99.7 54.4 76.0 60.7 75.7 19.7 min

MCO 99.8 56.6 77.9 52.6 73.9 17.3 min

FLL 99.8 50.5 67.6 45.2 63.9 19.0 min

SJU 98.8 55.2 72.6 56.3 75.1 15.1 min

LGB 99.7 61.1 75.2 57.3 76.0 13.7 min


Airbus A320 99.8 51.4 72.2 49.8 69.2

EMB-190 99.4 58.7 74.6 54.6 72.5


JFK-FLL 99.6 39.8 59.2 45.4 58.8

FLL-JFK 99.3 47.7 65.5 39.9 61.6

MCO-JFK 100.0 58.0 81.9 50.9 75.8

JFK-MCO 100.0 45.7 67.5 45.7 70.0

BOS-DCA 99.3 62.9 75.3 55.1 74.5

DCA-BOS 99.3 65.0 78.9 65.0 78.2

JFK-SJU 99.6 41.6 66.4 52.7 71.2

SJU-JFK 99.1 49.3 69.5 48.2 65.8

JFK-BUF 100.0 51.2 69.1 51.6 70.0

BUF-JFK 100.0 67.7 81.6 64.5 77.9


JetBlue Airways Operations PerformanceDecember 2012: 99.6% completed, 73.1% on-time departures, 70.3% on-time arrivals

24

JetBlue Airways A14% and CF% by Day


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12/23/12

12/24/12

12/25/12

12/26/12

12/27/12

12/28/12

12/29/12

12/30/12

12/31/12

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

90.0%

92.0%

94.0%

96.0%

98.0%

100.0%

102.0%

A14% CF%

25





DAL-HOU 96.6 39.6 81.5 56.9 80.0

HOU-DAL 95.7 38.1 73.1 47.0 74.2

BUR-OAK 97.3 49.3 76.3 56.9 77.1

OAK-BUR 97.6 34.0 75.8 53.4 79.6

PHX-LAS 99.7 43.0 73.3 46.4 76.2

LAS-PHX 97.8 37.5 73.9 56.2 77.7

LAX-LAS 98.6 37.1 72.0 50.9 75.7

LAX-OAK 96.9 48.2 76.2 52.9 75.3

OAK-LAX 96.6 30.2 71.3 53.3 76.6

LAS-LAX 98.3 35.1 70.2 48.1 71.3


Southwest Airlines Operations PerformanceDecember 2012: 98.8% completed, 72.3% on-time departures, 75.0% on-time arrivals


MDW 98.2 31.5 64.7 58.0 79.5 11.8 min

LAS 99.3 34.7 66.0 53.0 75.7 12.5 min

BWI 97.0 35.9 65.6 52.6 74.1 13.4 min

PHX 99.3 34.9 69.2 52.5 74.9 11.0 min

DEN 99.5 27.0 58.9 53.0 75.0 12.7 min

DAL 99.0 38.3 77.6 59.8 81.0 10.1 min


733 98.6 38.6 69.7 48.7 72.0735 99.1 50.1 80.9 59.8 82.1737 98.8 41.5 72.7 53.7 75.6738 98.9 30.0 69.4 47.3 72.0

26

Southwest Airlines A14% and CF% by Day


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40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

90.0%

92.0%

94.0%

96.0%

98.0%

100.0%

A14% CF%

27





LGA-FLL 99.2 45.2 66.9 46.0 65.3

FLL-LGA 99.2 33.9 61.3 39.5 54.8

LAS-DTW 96.8 52.7 67.7 54.8 69.9

DTW-LAS 96.8 52.7 64.5 39.8 51.6

ACY-FLL 100.0 61.4 83.0 60.2 81.8

FLL-ACY 98.9 45.5 68.2 44.3 69.3

FLL-ATL 97.7 31.4 48.8 20.9 38.4

ATL-FLL 98.8 47.7 62.8 46.5 65.1

FLL-ORD 100.0 31.0 48.8 27.4 45.2

ORD-FLL 97.6 48.8 60.7 46.4 60.7


Spirit Airlines Operations PerformanceDecember 2012: 98.3% completed, 60.2% on-time departures, 58.2% on-time arrivals


FLL 98.6 33.8 55.6 40.0 57.8 17.9 min

ORD 98.3 42.9 58.5 41.0 54.8 19.2 min

DTW 98.4 53.8 67.3 52.3 67.6 16.9 min


319 98.0 43.3 59.5 40.8 57.5

320 98.8 42.3 60.4 41.6 57.7

321 99.6 47.0 72.1 45.3 67.6

28

Spirit Airlines A14% and CF% by Day


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12/24/12

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30.0%

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90.0%

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A14% CF%

Co

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29



Key Market PerformanceRoute CF% D0% D15% A0% A14%

CLE-ORD 96.5 58.7 78.5 53.3 72.6ORD-CLE 96.0 53.2 73.4 49.9 72.9LAX-SFO 98.5 43.9 70.4 50.8 69.1SAN-LAX 97.2 56.5 76.5 43.2 71.2SFO-ORD 99.5 44.4 72.7 64.9 79.5LAX-SAN 97.7 54.5 73.7 48.8 73.1SFO-LAX 98.2 41.9 68.3 46.1 67.7EWR-ORD 96.1 54.4 77.3 60.7 78.1LGA-ORD 94.4 61.6 81.6 55.4 77.7ORD-LGA 94.9 50.4 71.2 58.7 71.5


United Airlines Operations PerformanceDecember 2012: 97.3% completed, 73.9% on-time departures, 72.5% on-time arrivals

Airport CF% D0% D15% A0% A14% Taxi-OutIAH 98.8 44.5 74.1 63.8 79.4 16.9 minORD 97.4 48.2 71.3 57.3 74.3 18.0 minEWR 96.7 44.4 68.4 56.2 70.3 22.7 minDEN 97.6 46.8 72.4 51.4 72.5 16.6 minSFO 96.6 42.6 67.3 48.5 66.6 19.1 minIAD 97.4 51.3 72.9 60.8 77.5 18.5 minLAX 98.9 50.6 76.1 49.6 72.3 18.1 minCLE 95.8 58.1 76.0 51.6 72.9 16.0 min


A319/320 98.8 55.4 79.3 65.2 80.3

Boeing 737 99.4 44.1 77.7 61.1 79.0Boeing 747 99.0 32.3 59.0 40.2 59.4Boeing 757 99.6 47.5 77.8 59.5 78.0Boeing 767 98.6 38.1 72.4 55.6 74.8Boeing 777 98.7 42.4 73.8 55.3 73.3Boeing 787 100.0 16.5 58.9 32.7 63.6

ATR-72 Prop 99.7 79.7 89.3 80.3 88.4CRJ-200/700 97.3 55.2 73.9 50.5 70.8Dash-8-200 90.5 50.4 63.4 43.2 60.3

EMB-120 94.9 52.0 71.6 48.1 69.4EMB-170 96.5 57.5 76.1 48.9 70.3ERJ-145 96.7 53.3 71.3 51.3 68.9Saab 340 95.0 62.9 72.8 48.9 69.6

Operator CF% D0% D15% A0% A14%United 99.2 47.4 77.4 61.0 78.4

ExpressJet 96.7 53.0 70.8 51.8 68.8Skywest 96.7 53.2 73.0 48.7 70.0

Shuttle America 96.5 57.5 76.1 48.9 70.3

CommutAir 91.2 57.0 66.4 48.5 63.2GoJet 96.8 54.9 70.3 46.5 66.5

Trans States 98.3 58.2 76.5 55.6 73.9Mesa 97.6 63.3 80.1 63.6 79.6

Silver Airways 95.0 62.9 72.8 48.9 69.6

Chautauqua 94.7 58.9 78.1 40.6 68.1

Republic 89.2 36.2 56.8 31.9 54.0Cape Air 99.7 79.7 89.3 80.3 88.4

30

United Airlines A14% and CF% by Day


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12/28/12

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12/30/12

12/31/12

40.0%

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70.0%

80.0%

90.0%

100.0%

90.0%

92.0%

94.0%

96.0%

98.0%

100.0%

102.0%

A14% CF%

31


Performance by Aircraft Type Key Market PerformanceFamily CF% D0% D15% A0% A14%

Airbus A319/320/321 99.3 69.0 88.2 62.0 83.3

Airbus A330 99.7 69.8 86.5 65.8 80.3

Boeing 737 99.7 68.5 89.6 62.6 85.2

Boeing 757 99.5 67.4 88.4 62.4 82.8

Boeing 767 99.7 68.5 87.7 64.6 81.3

CRJ Series 97.1 68.6 83.9 59.8 80.5

Dash 8-100/300 96.2 59.0 77.2 52.6 73.1

EMB-170/175/190 95.9 70.6 82.8 57.9 76.9

ERJ-145 96.6 66.3 83.0 46.9 73.4


BOS-PHL 96.1 75.8 85.5 64.3 79.4

PHL-BOS 96.7 72.8 83.0 67.5 82.3

PHL-LGA 94.1 54.0 69.3 44.6 62.8

LGA-PHL 92.5 60.3 73.9 41.2 62.6

LGA-CLT 97.6 72.0 85.2 64.0 80.5

CLT-LGA 97.3 57.1 82.9 50.1 71.7

CLT-DCA 98.6 73.3 87.5 63.8 85.2

DCA-CLT 97.7 68.0 86.1 61.7 84.6

BOS-DCA 97.8 86.2 93.3 78.2 91.3

DCA-BOS 97.5 73.3 87.5 74.0 87.8


US Airways Operations PerformanceDecember 2012: 97.7% completed, 84.7% on-time departures, 80.1% on-time arrivals


CLT 98.9 66.5 86.7 63.7 85.4 18.0 min

PHL 96.1 61.4 77.8 53.5 72.0 18.8 min

PHX 99.4 68.0 87.9 66.9 87.2 18.2 min

DCA 96.2 66.6 83.1 59.9 79.7 22.6 min


US Airways 99.3 69.2 88.2 62.4 83.3Air Wisconsin 95.3 62.0 77.2 51.9 72.2

Piedmont 96.2 59.0 77.2 52.6 73.1PSA 98.1 67.0 85.7 60.5 83.1

Republic 95.3 69.7 82.0 56.1 75.8Mesa 99.1 79.7 92.2 69.5 89.9

Skywest 97.8 80.5 91.0 73.5 89.4Chautauqua 96.6 63.9 82.0 43.3 71.4Trans States 96.8 78.4 87.7 64.3 83.5

32

US Airways A14% and CF% by Day


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40.0%

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90.0%

100.0%

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A14% CF%

33





SFO 99.8 64.0 86.1 59.8 73.6 14.4 min

LAX 99.9 57.8 82.7 56.0 81.3 11.6 min

JFK 99.7 59.6 78.9 76.1 87.8 24.4 min

BOS 100 57.3 87.2 77.6 93.1 16.7 min


SFO-LAX 99.6 62.3 87.0 62.8 83.3

LAX-SFO 99.6 48.7 71.8 53.6 69.9

LAS-SFO 99.6 66.4 75.2 68.6 75.7

SFO-LAS 99.6 64.3 85.0 69.2 81.5

LAX-JFK 100.0 58.3 86.5 78.5 90.7

JFK-LAX 100.0 58.6 82.8 57.1 78.2

SAN-SFO 99.3 61.2 72.1 60.5 72.8

SFO-SAN 99.3 61.6 84.2 64.4 83.6

SFO-JFK 100.0 55.1 86.2 76.8 88.4

JFK-SFO 99.3 55.7 72.1 63.3 74.8


Virgin America Operations PerformanceDecember 2012: 99.9% completed, 83.3% on-time departures, 81.7% on-time arrivals


319 99.8 66 82.6 62.6 79.8

320 99.9 60.4 83.5 64.7 82.2

34

Virgin America A14% and CF% by Day


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40.0%

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80.0%

90.0%

100.0%

90.0%

92.0%

94.0%

96.0%

98.0%

100.0%

A14% CF%

35

Notes

Methodology. masFlight operations data is collected from various operational and schedule providers and matched using proprietary algorithms. Data sources include flight, schedule and aircraft position data obtained from airlines, purchased from third-party commercial vendors, and collected from real-time information feeds from the Federal Aviation Administration, NOAA and other government sources.

Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwise alter any part of masFlight Daily Reports without prior approval from Marks Systems Inc. You may not utilize masFlight data for any aviation, commercial, operational, law enforcement, or judicial activity that relies on the accuracy, availability, or validity of the data or summaries provided, including for any passenger rights claims actions such as those under DOT Part 259 or EU Regulation 261/2004.

masFlight is a registered trademark of Marks Systems Inc.

Copyright 2013 Marks Systems Inc., masflight.com, All Rights Reserved

For more information, please contact:

Edmund Otubuah

Director of Aviation Products

[email protected]

Methodology

36

masFlight, a Marks Systems product, is an analytics platform focused on aviation operations. We integrate multiple data sources to create reliable, end-to-end records for 82,000+ global flight operations daily.

About masFlight and Marks Systems

masFlight data can be used to gain insight to aviation operations questions through improved competitive environment context and transparency.

masFlight goes far beyond U.S. DOT and typical FLIFO data sets. We collect and consolidate operational data for virtually all U.S. carriers and for many global airlines, allowing apples-to-apples comparisons. We link contextual information including published schedules, weather, airport configuration, and fleet registries to individual flights, allowing analysts to focus queries on relevant metrics or constraints. We are a team of experienced aviation operations analysts who understand the importance of data integrity and accuracy. We multi-source our information and extensively validate and reconcile new data.

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masflight december 2012 monthly performance report

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