Martin Kemp__________________________________________________________________________________

Available: NowLocation: Kent, Nationality: British

Contact: 07885 977278 / Email: Kemp_MR@yahoo.co.uk

SUMMARY

Martin is an astute, results-oriented Business Change Programme / Change Manager with many years experience within the financial services. He has strong European Cash Management business knowledge and a sound technology background. He has been responsible for projects from inception, planning and delivery of change programmes and projects. Martin has extensive experience managing multiple high-profile global banking operations / IT projects, adopting best practice methodology to all aspects of project life cycle from gathering, analysing and defining requirements, translating business goals into technical deliverables, through to executing global UAT and managing successful solutions and options for business process re-engineering. A key strength is in his ability to really understand the project detail and get involved with resolving project issues and conflict management. He is effective at managing stakeholders up to senior executive level, within local and international teams, and third parties. He has had experience in working with other companies including vendors, other banks and clients. He has the expertise to bring leadership, focus, organization and structure to projects of varying complexities, utilising the necessary resources and skills, within agreed parameters of benefits, cost, timescales and quality. Martin was also part of the crisis management team that managed system outage problems at Bank of America.

KEY SKILLS SUMMARY Banking Products:Payments (most European RTGS Clearings, SEPA, (Direct Debit and Credit Transfer), Faster Payments, Cross border payments, Accounting and Reconciliation, AML Sanctions Checking and KYC, CDD), Ecommerce Channels (Portal & Host2Host), e-banking, digital banking, client Liquidity Management, client Treasury Operations, SWIFT FIN and FileAct including day to day management of the SWIFT service.

Software Products and Services worked with:SWIFT Alliance Access, FundTech GPP (Global Pay Plus), Direct Debit Mandate Manager solution from Sentenial, Fircosoft sanctions checking solution, TLM from Smartstream, OpenText file transformation, Bank developed banking systems.

Project Tools:MS Office, MS Access, MS Project, MS Visio, Clarity, SharePoint.

Stakeholder Management:Experienced working with all levels of management including senior executive level, through hosting regular steering committee / programme meetings, status reporting and direct one to one or one too many meetings.

Budget Experience:Martin has had experience of managing budgets up to $27M at a programme level and up to $10M at a project level.

People Management:Martin is an experienced people manager, either direct or indirect, both on and off shore throughout the globe. Martin has managed direct reports of between 4 and 15 people, and much larger for indirect teams.

Career Insight to Date

May 2011 – August 2014 Business Change Programme Manager, EMEA Cash Management projects, Bank of America Merrill Lynch

Successfully programme managed the EMEA Cash Management programme consisting of 22 projects and 15 Change Managers with an available budget of $27M. Some of the projects included:

Introduction of Fundtech’s GPP payments system to support the European payments operation, providing mass payment capabilities.

EBICS French and German clearing service. Taking over a failing project, with significant budget overspend, and significant delay to the delivery. The project was delivered to the revised stakeholder approved plan.

Virtual Account Management – a new payments product. Introduction of a FircoSoft’s sanctions checking tool for the European payments operation. Italian Tax Regulatory reporting tool and payment services. Straight through reconciliation enhancements, a project to aid STP by the clients. Direct Debit Mandate tool to enhance transactions with details extracted from the mandates held electronically. Enhancements to Bulk FX transactions. Exploration of managing physical cash within the European countries. Changes to the MT940 statements.

Responsibilities included:

• Managing senior business stakeholders, building relationships with sponsors to facilitate a partnership approach with effective and open communications.

• Setting up programme and projects and defining Critical Success Factors, Key Performance Indicators and other objectives that must be met by the projects within programme.

• Managing, mentoring and coaching the Change Managers.• Managing problems related to projects where appropriate, managing via escalation where appropriate.

May 2008 – May 2011 Senior Project Manager, HSBC

Payments & Liquidity Network Managed Bank Expansion

Successfully delivered Network Managed Banks, a project to introduce local payments capability for HSBC in countries where HSBC do not have offices. This was achieved by working together with partner banks, avoiding the expense of cross border payments for the client and HSBC. The service was set up using FundTech GPP and corporate channels (HSBCnet & HSBC Connect platforms), building an interbank reconciliation facility (using Smart Stream TLM), as well as implementing an upgrade of the Fircosoft sanctions checking tool with the view to rolling out the service to other countries throughout Europe. The payment method is based upon SWIFTNet FIN & SWIFT FILEACT. Working with a systems architect and using Martin’s SME SWIFT and File processing knowledge, the service was redesigned and delivered two years ahead of the original plan.

Responsibilities included:

• Creating and maintaining the project plan, including any necessary revisions and measuring project progress against plan.

• Identifying and obtaining the necessary resources and enabling the selection, development and management of an effective team, by the allocation of the necessary team members to the tasks. Team members were located in the UK, India and Canada.

• Reporting progress to the stakeholders including the Executive Steering Committee board and the Project Sponsor.• Ensuring that the account funding was incorporated into the existing Liquidity Management routines.• Managing IT relationships with Partner Banks for each of the NMB countries.• Managing changes across Web Portal, C2B Host to host file system, Fundtech GPP & GMG SWIFT system, FircoSoft

Sanctions Checking and SmartStreams TLM Reconciliation system to deliver end to end service.There were many project conflicts that had to be managed, reprioritisation and identifying alternative solutions were key to ensuring the project was delivered.

Jan 2005 – May 2008 Technical Implementation Consultant, Bank of America

As Client Services Technical Implementation Consultant working directly with clients to connect to Bank of America, working with a variety of Bank of America legacy formats as well as industry standards such as XML, supporting solutions for payments, receipts, direct debits and client transaction reporting throughout the European operation.

In addition, to meet a specific client deal requirement, project managed a number of bespoke solutions to meet specific client requirements, such as implementation of SWIFT FileAct for the BAML global operation.

Jan 1990 – Jan 2005 Project Management, Bank of America

Whilst working within the European Project Management group, project managed the following;

Implementation of three SWIFT Alliance systems for EMEA, ASIA and non-domestic US banking operations servicing 34 countries and all parts of the business, Payments, Trade, FX, Securities.

Implementation of a new message switch, interface between the SWIFT systems and banking systems, plus Telex. Spanish, Irish, French, German and Greek Real Time Gross Settlement clearings systems for BAML. Project managing the ACH projects for the Netherlands, Belgium, UK and France. Implementing client reporting enhancement projects. Implementing regulatory projects for many of the EMEA branches. Business Project Disaster recovery manager, interfacing directly with technology, planning and managing the

business during disaster recovery scenarios. A project to review all KYC documents for the BAML Irish and Belgium branches, to ensure that the KYC

documentation held met the current mandated requirements; where missing, contacting the clients to obtain copies of the required documentation.

May – Oct 2004 Set up Hyderabad outsource operation, Bank of America

As part of a team, set up the outsource operation in Hyderabad India. This included:

Setting up training rooms to deliver the training of local associates, including furniture, computing and projection equipment.

Setting up the office areas for start of business, including, furniture, computing and projection equipment. Troubleshooting issues including technical and logistical issues. Liaising with the local management and staff, as well as the senior management team within the European head

office.

Jan 2001- Dec 2002 PegaSystems Development Manager, Bank of America

Managed the PegaSystems CRM business enquiry development team whose responsibility it was to configure the application to meet the needs of the business.

1990 onwards Project Manager1990 – 2005 Represented Bank of America EMEA with SWIFT1999 Y2K client relationship manager, Bank of America.1981 to 1990 Held a variety of clerical roles - messenger, telex operator and SWIFT clerk, payments

clerk.