martin de neuville presents differences between long-stay and hotels for in-room entertainment
DESCRIPTION
Martin de Neuville, Procurement Director at PVCP (Pierre et Vacances - Center Parcs) presents the different needs in in-room entertainment for guests in long-stay appartments and hotels, at the Philips 2011 Partner Seminar at the Renaissance Amsterdam Hotel on Sept 22, 2011.TRANSCRIPT
![Page 1: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/1.jpg)
Philips Partner Seminar Amsterdam September 22
Page 1
PHILIPS PARTNER SEMINARAMSTERDAM
SEPTEMBER 22
![Page 2: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/2.jpg)
Paris, le 27 mai 2010Page 2
• Presentation of Pierre & Vacances Center Parcs
• Tends and differences between hotels and long stay products
• Partnership between Philips and PVCP
![Page 3: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/3.jpg)
Paris, le 27 mai 2010Page 3
51 000 apartements, 236 000 beds
In 6 countries : France, Holland, Germany, Belgium, Spain, Italy
7.4 millions customers of which 48 % french.
Turnover 2010 : € 1.4 milliard (20% real estate & 80% tourism)
9 400 FTE
Pierre & Vacances/Center Parcs is the european leader of nearby tourism
![Page 4: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/4.jpg)
Paris, le 27 mai 2010Page 4
Pierre & Vacances/Center Parcs Group: Residences
• 3 brands :
Pierre & Vacances 100 sites
Maeva 177 sites
Adagio 85 sites
•55 % of the portfolio
Residences
![Page 5: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/5.jpg)
Paris, le 27 mai 2010Page 5
Groupe Pierre & Vacances/Center Parcs Group: Resorts
Resorts
• 3 brands :
Pierre & Vacances 15 sites
Center Parcs 19 sites
Sunparks 3 sites
• 41% of the portfolio
![Page 6: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/6.jpg)
Paris, le 27 mai 2010Page 6
• We build every year between 1000 and 3000 apartments / villas (3 to 5% of our capacities)
• We build the majority of our 350 sites
• We renovate every year between 3.000 and 4.000 apartements / villas
• We manage app. 2 000 000 sqm2.
Pierre & Vacances/Center Parcs Is also very active in the real estate market
![Page 7: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/7.jpg)
Paris, le 27 mai 2010Page 7
Group development until 2015
Selective growth in our core marketsObjective 2015: 30% growth of out tourism portofolio
Nb apartments and cottages to date
Nb apartments and cottages in 2015
Spain
![Page 8: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/8.jpg)
Paris, le 27 mai 2010Page 8
Our Ambition
Offer the full range of the unique family holiday experience
![Page 9: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/9.jpg)
Paris, le 27 mai 2010Page 9
RESIDENCES VILLAGE CLUB
ALL WEATHER CONCEPT
Nature and fun
to get closer
Product experiences
Best holiday self-catering hospitality
In and out leisuresin the most beautiful
places
![Page 10: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/10.jpg)
Paris, le 27 mai 2010Page 10
Résidences
Freedom without constraints : children care, last minute food..
Harmonious buildings, internet, pools or spa equipped
Services, safety, and quality driven through dedicated teams
Great locations for regional discoveries
![Page 11: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/11.jpg)
Click here for movie
Spot PV 036
Paris, le 27 mai 2010Page 11
![Page 12: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/12.jpg)
Paris, le 27 mai 2010Page 12
In and out leisures in the most beautiful places
![Page 13: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/13.jpg)
Trampoline PV resorts 026
Paris, le 27 mai 2010Page 13
Click here for movie
![Page 14: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/14.jpg)
Paris, le 27 mai 2010Page 14
Experience : Nature and fun to get closer
Service – Activities – Water Cottage – Market Dome
Nearby
Nature
Re-connect ‘we’
5 pillars
![Page 15: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/15.jpg)
3 forets V courte 2:35
Paris, le 27 mai 2010Page 15
Click here for movie
![Page 16: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/16.jpg)
Paris, le 27 mai 2010Page 16
• Presentation of Pierre & Vacances Center Parcs
• Tends and differences between hotels and long stay products
• Partnership between Philips and PVCP
![Page 17: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/17.jpg)
Paris, le 27 mai 2010Page 17
Fundamentals are the same between hotels and PVCP products but the objectives towards the customers are somewhat different
Fundamentals
• New updated equipment in the rooms
• Connectivity between in room equipement and customerexperience devices
• Pleasant and complete in room experience
Additional objective of PVCP towards customers
• Experience the other leisure activitiesproposed on premises out side the room
Source: Groupe PVCP
![Page 18: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/18.jpg)
Paris, le 27 mai 2010Page 18
Perception of PVCP customers of technology
• PVCP customers are sensitive to technology but it is not a primary reason to book
• Our guests are in the immense majority families and they do not look for VOD or PayTV
• Nevertheless it is necessary to offer more than the basics, because customersexpect to find in our apartments / villas more features than the one they have at home.
Source: Groupe PVCP
![Page 19: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/19.jpg)
Paris, le 27 mai 2010Page 19
Guest preferences for in room entertainment are mainly linked to their experiences
Source: Groupe PVCP
TVs with basic national and international channels
Music
Capability to share photos and videos
Access to social networks
Capability to order ancillary products on line
+
3D
VOD
BASIC FEATURES
OPTIONNAL VIP FEATURES
![Page 20: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/20.jpg)
Paris, le 27 mai 2010Page 20
• Presentation of Pierre & Vacances Center Parcs
• Tends and differences between hotels and long stay products
• Partnership between Philips and PVCP
![Page 21: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/21.jpg)
Paris, le 27 mai 2010Page 21
The partnership between P&V and Philips lies on four main pillars
Competitivity
![Page 22: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/22.jpg)
Paris, le 27 mai 2010Page 22
The partnership between P&V and Philips lies on four main pillars
Competitivity Innovation
![Page 23: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/23.jpg)
Paris, le 27 mai 2010Page 23
The partnership between P&V and Philips lies on four main pillars
Competitivity Innovation
Business
![Page 24: Martin de Neuville presents differences between long-stay and hotels for in-room entertainment](https://reader034.vdocuments.us/reader034/viewer/2022051610/54971855ac79591d2e8b5227/html5/thumbnails/24.jpg)
Paris, le 27 mai 2010Page 24
The partnership between P&V and Philips lies on four main pillars
Competitivity Innovation
Business Brands