March 2016 

    

Curriculum Vitae Marlene Welman 

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Marlene Welman

PERSONAL Date of Birth: 20 February 1969

Place of Birth: Paarl, Western Cape

Citizenship: South African

ID: 690220 0172 089

Contact Nr: 082 463 9065

Email: marlenewelman123@gmail.com

OBJECTIVE My objective is to work in a dynamic business environment in which I can utilize and further develop my core skills. I prefer working in environments involving team work and where new challenges and learning experiences are part of the job.

SKILLS Executive overview, see Employment History for more detailed skills description.

RISK & DUE DILIGENCE ASSESSMENTS

15+ years’ experience in conducting country risk assessments (political, security, operational risk, etc.) in more than 30 countries in Africa.

Similar level of experience in managing due diligence inquiries in Africa for South African and Fortune 500 companies.

Managed facilities and event risk assessments for high-profile and VIP clients in several African countries.

SECURITY PROJECT MANAGEMENT

7+ years’ experience managing security (executive protection) teams for corporate and VIP clients including Vale, Google, Bill & Melinda Gates, David Beckham, and others.

Operations manager for large VIP protection project for the 2010 FIFA World Cup in South Africa, responsible for 100+ VIP guests and managing 20+ personnel.

INVESTIGATIONS

More than 20 years’ experience conducting investigations in commercial, government and public (police) environments.

Lead investigator and investigative project management experience. Core skills in interviewing, forensic investigations, support to legal teams, and

reporting.

ADMINISTRATION

Experience as an Executive Assistant and “Chief-of-Staff” in large- and medium-sized corporate environments including assistant to the Rupert Family (see below).

General finance skills. Project management experience in diverse commercial settings.

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PEOPLE SKILLS

More than 10 years’ experience acting as liaison between executives and VIP clients and security/risk management teams.

Ad hoc experience in mediation and conflict resolution in work settings. Ad hoc experience in training and mentoring junior employees.

TRAINING

10+ years’ experience training specialist teams in aspects of investigation management in corporate and government settings including South African Revenue Services (SARS), Special Investigating Unit (SIU), National Intelligence Agency (NIA), Directorate of Special Operations (DSO), South African Police Services, Kroll Associates, Pasco Risk Management and others.

Provided specialist training in interviewing and information collection techniques to domestic and foreign intelligence services.

Assisted in training executives operating in high-risk environments in aspects of personal safety and awareness (‘Presence of Mind’ programs).

COUNTRY EXPERIENCE

Extensive (30+ assignments) risk assessment experience in South Africa, Zambia, Angola, Kenya, Democratic Republic of Congo (DRC), Senegal, Ghana, Egypt.

Good (20+ assignments) risk assessment experience in Mozambique, Uganda, Congo.

Moderate (less than 20 assignments) risk assessment experience in Madagascar, Seychelles, Mauritius, Cote d’Ivoire, Congo-Brazzaville.

Commercial experience (establishing business operations) in South Africa, Kenya, Uganda, Ghana, Dubai.

Have also worked on assignments (risk assessments and investigations) in Dubai, Lebanon, Iraq, Jordan and India.

COUNTRY NETWORKS

I maintain a network of business and protective intelligence sources/resources throughout Africa and the Middle East.

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EMPLOYMENT

CES GROUP CES provides project management expertise to clients in mining and industrial development and is also involved in residential property developments. It was formerly part of EOH. Operations Manager, 1 May 2014 - Present

Finance Management: Debtors Creditors Timesheet management Invoicing Contracts etc. HR Management: Managing hiring, retrenchment, dismissals Managing CCMA referrals Background checks on applicants Payroll etc. Due Diligence: Assist with due diligence inquiries and risk assessments of prospective commercial

partners and suppliers Facilities Management: Rental and contracts Security compliance General maintenance and supervision Marketing & Sales Assist with preparation of presentations, prospectus’, documents, correspondence,

etc.

SOTERIA LIFESTYLE CENTRE Soteria Lifestyle Centre was a church based in Centurion with a congregation of 300-400 members. Executive Assistant to Apostle Steven & Truandi Smith, 1 August 2012 – 30 April 2014

Executive Assistant functions: Planning and executing functions, conferences, meetings etc. Logistics and travel Scheduling of meetings Management of personal administration General problem solving

Management of all administration and HR functions: Management of finances Budgets Hiring Supervision of contractors Facilities maintenance IT management

Marketing and Stakeholder Engagement Liaison with members and external stakeholders Planning and managing events and conferences Public and motivational speaking

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ARCFYRE INTERNATIONAL Arcfyre International is a leading South African security firm providing executive protection and general risk management services to local and international clients. Operations Manager, 1 December 2010 – 31 July 2012

Security project management: Overall responsibility for all executive protection and other security projects Planning of operations and assignments (personnel, routes, schedules,

logistics, etc.) Monitoring of assignments Liaison with clients including Bill & Melinda Gates Foundation, Google,

Facebook, Coca-Cola, Walmart, etc. Ensuring compliance with internal protocols and statutory regulations Monitoring and assessment of security risks Managing project finances

Risk assessment: Monitoring and assessment of security risks Briefing security/protection teams Briefing clients Briefing contractors

Crisis management: Dealing with mission critical problems Developing and implementing crisis response protocols

Other administrative functions: All HR functions Negotiations with contractors Marketing and sales assistance Chairing meetings Conducting due diligence and background checks

PASCO RISK MANAGEMENT Pasco Risk Management was a risk consulting firm with offices in Johannesburg, London and Dubai and was part of the Royal Bafokeng Group. The company was sold to Control Risk Group in 2013. Chief of Staff, 1 March 2009 – 31 October 2010 Senior Analyst, 1 June 2005 – 30 September 2008

Chief of Staff: Performed as an Executive Assistant to the CEO and Chairman Planning and executing functions, conferences, meetings etc. Logistics and travel Scheduling of meetings General problem solving Preparation for Board and Exco meetings

Executive protection project manager: Overall responsibility for all executive protection and other security projects Planning of operations and assignments (personnel, routes, schedules,

logistics, etc.) Monitoring of assignments Liaison with clients including Bill & Melinda Gates Foundation, Google,

Facebook, Coca-Cola, Walmart, etc. Ensuring compliance with internal protocols and statutory regulations Monitoring and assessment of security risks Managing project finances

Crisis management: Dealing with mission critical problems

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Developing and implementing crisis response protocols Country risk assessment analyst/project manager:

Managed 50+ country risk assessment assignments throughout Africa and the Middle East

Responsible for developing and maintaining a network of sources in countries of interest

Responsible for managing analysts and other specialists Drawing up reports Client liaison and briefings

Investigations case manage: Managed 40+ large investigations for clients including government (SARS, SIU,

various municipalities) and corporate clients (BHP Billiton, Kumba Iron Ore, Vale, Absa Bank, Nedbank, etc.).

Forensic investigations and due diligence inquiries Investigate interviews Docket preparation

Special events risk management: Project director for FIFA 2010 World Cup risk services providing executive

protection to VIP clients (David Beckham, Lakshmi Mittal, etc.) and corporate groups (Vale, Royal Bafokeng)

Worked with English Football Association to assess security and risk for training facilities at Royal Bafokeng Stadium

Project manager for stadium and event security for 2009 Nelson Mandela Challenge (SA vs Sweden) at Royal Bafokeng Stadium including all physical security (access control, stewards, marshalls, etc.), VIP protection (SA President, FIFA Vice-President, SAFA executive committee)

Project manager for security and risk management for HRH Princess Rania visit to South Africa, 2009

NICHOLLS STEYN & ASSOCIATES RISK MANAGEMENT (NSARM) NSA is a South Africa security and risk management firm with high-profile individual and corporate clients. NSARM was established as a subsidiary but was subsequently closed owing to internal restructuring of the risk management services within NSA.

Project Manager, 1 October 2008 to 28 February 2009

Managing investigation, country risk and due diligence assignments: Conducting investigations Client liaison Managing contractors Reporting Client briefings

Risk Analysis: Assessing and reporting on clients’ exposure to risk (political, security,

operational, etc.) in numerous African countries Assisting with assessment of risk relating to executive protection and other

security assignments, e.g. the IPL in India

MTN CRIME PREVENTION CENTRE The MTN Crime Prevention Centre was established at Rhodes University and was funded by MTN. It included a specialized Strategic Profiling unit under the auspices of Kroll Associates, one of the world’s leading risk management advisory firms. Projects Manager, January 2001 to July 2005

Office manager: Responsible for all administration of the Centre including HR Acted as executive assistant to the Director

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Specialist investigator: Provided investigation services in high-profile investigations for SA Police

Services, DSO (Scorpions) and SIU Conducted specialist investigations for MTN and Kroll Associates Project leader in several missing children investigations Assisted with counter-terrorism investigations

Project manager for HITS project: Received specialist training at the HITS (Homicide Investigation Tracking

System) unit in Seattle, USA Provided training in HITS system and methodology to SAPS and DSO

personnel Liaised with Ministerial and government departments to train specialist units in

South Africa including DSO, SARS, Serious & Violent Crime Unit SAPPIA project manager:

Managed a 2-year project for SAPPIA to reduce incidence of armed robberies at fuel stations throughout South Africa

RUPERT INTERNATIONAL (Rembrandt Group) Various positions held at Rupert International as promotion In-house Travel Agent, Office Manager Arts Department for the Rembrandt Group, Personal Assistant to Rupert family and CEO when required – July 1994 – April 1998

In-house Travel Agent: Booking of flights for the Rembrandt Group (Leisure and Business)

Boardroom Management: Assisted and arranged all Executive, Shareholder etc. meetings.

Office/Finance Administrator – Arts Department Budgeting Presentation to Shareholders, Board Members on all new product to be launch

or changed Liaise with the Rupert Family on personal matters

Personal Assistant Assistant to Dr Rupert and Family when required

FALCONAIR (RUPERT INTERNATIONAL) Falconair was the transport division of the Rembrandt Group. It was establish to transport all executives including the Rupert Family to their destinations for business and leisure. Flight Administrator, April 1992 – June 1994 1998

Office manager: Responsible for all flight bookings for the private jets Catering and requests

Flight administrator: Arranging landing permits for the aircraft in Africa Arranging fuelling permits Ensure maintenance on all aircraft has been adhered to and signed off Assisted with route planning Assisted with the changes in the aviation laws

Flight Attendant: When required by the family, I travelled with them

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EDUCATION / TRAINING Secretarial Diploma Helderberg College – 1987

Voice Stress Analysis (Lie Detecting) Nemesyco – 2002

Crime Scene Analysis & Criminal Profiling & Investigations HITS Unit, Seattle, USA (Homicide Investigation Tracking System) – 2001

Missing Children Investigations Centre for Missing and Exploited Centre, Washington DC - 2002

Various Computer Courses Galileo Travel Management System

Galileo Travel Agent Academy - 1994

 

REFERENCES Ian Kloppers 082 334 4141

Michell Greeff 082 847 3460

Cindy Nicholls 083 602 5715