Global End User Representation

The DTZ Global End-User Practice Group is comprised of individuals with technical backgrounds uniquely qualified to provide solutions to sophisticated end-users.

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Scott Stein | Vice ChairmanDatacenter End-User Specialistscott.stein@dtz.comT: +1 408 436 3672 | LIC# 01787192

Global

For more information please contact:

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datacenterBYTES

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PLANNING FACILITY TYPE COST COMPARISON

Audit Current Assets In-house vs Outsource Lease vs Own Relocate, Expand or Consolidate Technical Infrastructure Communication Requirements

Colocation Managed Services Wholesale POD Stand Alone Datacenter Powered Shell Design/Build

All-in-Cost ($/kW) NRC Costs/MRC Costs Power Costs Tax Incentives Governmental Inducements

SITE ASSESSMENT PRE NEGOTIATIONS NEGOTIATIONS

PUE/Cooling Factor Redundancy Levels Power Density Connectivity Electrical Distribution Low Voltage Infrastructure Energy Generation Mix Carbon Footprint Environmental Risks

Establish Priorities Location Ramp Pricing (TCO) Term

Financial Analysis Detailed Pro Formas Total Cost of Occupancy

Contract Negotiations Lease/License Master Service Agreement Service Level Agreement Acceptable Use Policies

OUR EXPERTISE

Knowledge and expertise trumps geographic presence.

Scott Stein | Vice ChairmanDatacenter End-User Specialistscott.stein@dtz.comT: +1 408 436 3672 | LIC# 01787192

Global

For more information please contact:

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datacenterBYTES

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TEAMWe are a team of professionals with a passion for datacenters.

TECHNICAL EXPERTISEUnmatched technical proficiency adding depth to your datacenter team.

INSTRUCTIVERecommendations in implementing best practices found within enterprise IT and production groups.

MARKET AWARENESSUnderstanding of rates and incentives offered across a wide array of services and geographies.

QUANTITATIVETrue All-in-Pricing per kW and Total Cost of Occupancy metrics comparing viable alternatives.

CONSULTATIVEGuidance in negotiating and documenting Service Level Agreements, Acceptable Use Policies and operational issues in lease and license agreements.

ADVOCACYExclusively represent end-users without obligation to any provider.

End-users requiring datacenter resources generally contract with providers to obtain critical power, heat rejection, security and related infrastructure. The provider’s knowledge, expertise and ability to deliver these resources are of primary importance.

Mistakenly thought of as commercial real estate, this type of product is more closely related to a “service”. The process of evaluation and selection is different because of the technical considerations associated with the functionality of a datacenter.

With roots from deep within datacenter operations, our team has the industry experience to guide clients through all aspects of their datacenter project.

THE DIFFERENCE

Let us help you navigate the technical challenges of datacenter site selection, transition/relocation and critical infrastructure planning, whether in North America, Europe, or Asia-Pacific.

Scott Stein | Vice ChairmanDatacenter End-User Specialistscott.stein@dtz.comT: +1 408 436 3672 | LIC# 01787192

Global

For more information please contact:

datacenterBYTES

datacenterBYTES

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datacenterBYTESPROVIDER SITE SELECTION

The site selection process requires a comprehensive understanding of how datacenters work and, more importantly, how the end-user intends to consume power and communicate with the outside world. In our initial interviews, we learn about a company’s site-ops methodologies to define our client’s stated preferences.

Once the requirements are clearly defined, we provide our clients with a comparison of alternatives using normalized “all-in” metrics which combine facility rents with local energy costs in a format that normalizes the data. We often refer to this process as an “Instant RFP”. This report includes initial datacenter profile assessments. We discuss with potential providers questions our clients want answered and summarize these responses in a concise, simplified and uniform manner, similar to an RFP but, without our client having to spend hours deciphering long narratives, and in a more confidential manner.

This allows our client to quickly down-select and eliminate providers or sites that are of less interest. We then arrange presentations from the remaining providers so our client can hear their story first-hand with a chance to interact and obtain clarity on important issues.

TOTAL COST OF OCCUPANCYProvider costs are only part of your overall exposure. With the Instant RFP process we highlight true project costs, including guidance estimates for typical infrastructure and production equipment. Many of these additional costs are unique and specific to each user and, when combined with rent and operational expenses, the overall costs can be significant. Long term facility costs, along with equipment and infrastructure estimates, are necessary to establish your long term exposure. Once a provider is chosen and negotiations begin, we provide a fully detailed pro-forma(s), updated as discussions progress.

DOCUMENTATION A typical datacenter transaction usually involves negotiating an initial MOU/LOI that outlines the primary deal terms. After the deal terms are agreed, a lease (or license) is required. Datacenter leases are embedded with technical and operational concepts with which good real estate attorneys are often unfamiliar. Sections defining service level guarantees in the service level agreement (SLA), acceptable use policies (AUP), addenda relating to communication pathways and other operational issues, all have far-reaching implications and need to be carefully crafted. We sit side-by-side with you and your counsel throughout negotiations to ensure your operational rights and obligations are properly addressed in the underlying documents.

PROCESS

Our focus is representing end-users procuring datacenter resources throughout the Americas, Europe and Asia/Pacific.