marketing to site selectors

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©2013 Ady Voltedge Marketing to Site Selectors January 9, 2012

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Janet Ady recently present at the Wyoming Economic Development Agency's conference, January 9th & 10th. Her topics included Marketing to Site Selectors, Effective Familiarization Tours, The Value of a Site Evaluation Certification Program, and the Wyoming Competitive Advantage.

TRANSCRIPT

Page 1: Marketing to Site Selectors

©2013 Ady Voltedge

Marketing to Site Selectors

January 9, 2012

Page 2: Marketing to Site Selectors

©2013 Ady VoltedgeWyoming Economic Development Association January 2013

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Today’s GoalsShare what we’ve learned in working directly with site selectors, the companies they represent, and the EDOs who are trying to market to them

Page 3: Marketing to Site Selectors

©2013 Ady VoltedgeWyoming Economic Development Association January 2013

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About Ady Voltedge

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Some of Our Clients

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Communicating with Site Selectors

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Inbound: Site Selector Mindset

• Client not EDO• Sound recommendation

with tight timeline • Big picture to mundane

details

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Who Are These Guys?• Twenty-six are members of the Site Selectors

Guild

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Who Are These Guys?• ~200 also regularly work on

site selection projects, perhaps not as the majority of their business

• ~2,000 are commercial realtors, lawyers, and others who do some site selection projects (“part-timers”)

• Companies themselves

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Inbound: Site Selection Process Step Interaction

with EDO Implication to EDO

1. Company objectives. None Consider key reasons for relocating.

2. Countries and Multiple States

None Regional, state, MSA connections.

3. States and/or Regions within a State

Website Have to find your website via search terms; must have first-pass information (community profile) and second pass information (by TI).

4. Short List On-Site Visit Responsiveness, understanding the prospect, differentiating, mitigating weaknesses.

5. Final Recommendation Personal Contact

Follow-through, documentation, ongoing contact through relocation.

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How Do They Like to Be Reached?

… it depends

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How Do They NOT Like to Be Reached?• One community at a time• As part of communications that go to multiple

stakeholders • Without a clear message• Without organized information delivered in a

time-effective manner• Without knowing who you are or what region

you represent

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Lessons for Inbound Communications• Be prepared. • Do your research.• Respond promptly. • Stick to the schedule.• Stop talking. Listen.

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Value of Outbound Communications

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Personal Visits• Larger region more impactful, limit to 2-3 people• Research the site selector, industries, specialties, etc.• Present a structured overview of your region• Offer to bring in lunch• Offer to pay for consultants’ time• Leave-behinds

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Email or Print Newsletters

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Direct Marketing

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Advertising

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Websites

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Website Must-Have Elements

• Contact info• Location• Properties• Maps• Data

• Incentives• Resources • Target industries• “Local” News• Positioning

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©2013 Ady VoltedgeWEDA October 18, 2012 32

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Questions?

Janet L. AdyAdy Voltedge [email protected]