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    18-12-2014

    Marketing I

    ASTON

    MARTIN

    ULTIMATE LUXURY AND POWERFUL

    PERFORMANCE

    Group 4:

    Olivia Callejo

    Albert Osuna

    Sergi Flores

    Jordi Hurtado

    Yannick Busse

    POWER. BEAUTY. SOUL

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    1

    INDEX

    INDEX ............................................................................................................................ 1

    I. EXECUTIVE SUMMARY .............................................................................................. 2

    II. COMPANY DESCRIPTION .......................................................................................... 3

    III. MICROENVIRONMENT .............................................................................................. 6

    A. INTERNALANALYSIS ...................................................................................................... 6

    1. Typology .................................................................................................................... 6

    2. Group Structure ......................................................................................................... 6

    3. Mission and values .................................................................................................... 6

    4. Marketing mix ........................................................................................................... 8

    5. Unit market share.................................................................................................... 10

    6. Brand positioning .................................................................................................... 11

    7. Policies ..................................................................................................................... 128. Competitive advantage ........................................................................................... 13

    B. EXTERNALANALYSIS .................................................................................................... 14

    1. Porters 5 forces analysis......................................................................................... 14

    2. Market and customers ............................................................................................ 15

    3. Supplier and interest groups ................................................................................... 15

    IV.MACROENVIRONMENT .......................................................................................... 18

    A. DEMOGRAPHIC FACTORS.................................................................................................... 18

    B. SOCIOCULTURAL FACTORS.................................................................................................. 19

    C. ECONOMIC FACTORS ......................................................................................................... 20

    D. POLITICAL AND LEGAL FACTORS........................................................................................... 21

    E. TECHNOLOGICAL AND ENVIRONMENTAL FACTORS................................................................... 22

    V. SWOT ANALYSIS ..................................................................................................... 24

    VI.SUGESTIONS FOR THE FUTURE ................................................................................ 28

    VII.CONCLUSIONS ........................................................................................................ 29

    APENDIX ...................................................................................................................... 30

    BIBLIOGRAPHY ............................................................................................................. 46

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    I. EXECUTIVE SUMMARY

    The very essence of Aston Martin is something you feel each time you look at one

    of our cars. It sweeps over you on every unforgettable drive. Powerful, exhilarating and

    precise yet timelessly elegant and sophisticated; our cars blend iconic design,

    exceptional engineering and unrivalled craftsmanship to create an unforgettable,

    emotional experience. Each car is the essence of Power, Beauty and Soul.1

    This report provides an analysis and evaluation of Aston Martin. The methods used

    include an analysis of the micro and macro environmental factors and from them we

    draw a SWOT analysis. From these analyses we get to final conclusion about the new

    moves Aston Martin should do to take advantage of new opportunities. We

    recommend investing in the production of hybrids and electric cars; the improvement

    of the Q service; expansion to emerging countries; and the creation of new internships

    programs.

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    II. COMPANY DESCRIPTION

    Aston Martin Lagonda Limited is a British company of luxury cars. It was founded in

    1913 by Lionel Martin (winner of the famous mountain race Aston-Clinton) and Robert

    Bamford.

    Their first car was designed in 1915 but production couldnt start because of the

    outbreak of the Second World War.

    In 1922, Bamford & Martin produced cars to compete in the French Grand Prix.

    Approximately 55 cars were built for sale in two configurations, long chassis and short

    chassis.

    The company went bankrupt in 1924 and was bought by Lady Charlwood. The

    company failed again in 1925 and the factory closed in 1926, with Lionel Martin

    leaving. Later that year, Bill Renwick, Augustus Bertelli and investors, which included

    Lady Charnwood, took control of the company. They renamed it Aston Martin Motors.

    Between 1926 and 1937 Bertelli was both technical director and designer of all new

    Aston Martins, since known as "Bertelli cars". Bertelli was a competent driver keen to

    race his cars, one of few owner/manufacturer/drivers.

    In 1947, tractor manufacturer David Brown Limited bought the company under the

    leadership of managing director Sir David Brown. The company also acquired Lagonda

    that year. Both companies shared resources and workshop. The firm became

    associated with luxury grand touring cars in the 1950s and 1960s.

    With its unusual English style, the company acquired worldwide fame when

    providing the automobiles to the James Bonds films.

    The Aston Martin company was often financially troubled. In 1972, the firm was

    sold to Company Developments. The company was resold in 1975 by its receiver

    following a further bankruptcy to North American businessmen Peter Sprague and

    George Minden for 1.05 million.

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    A successful turnaround strategy led to the recruitment of 360 new employees and,

    by 1977, a trading profit of 750,000. The new owners pushed the company into

    modernizing its line.

    Pace and CHI took over as joint 50/50 owners at the beginning of 1981, with

    Gauntlett as executive chairman. Gauntlett also led the sales team, and after some

    development and publicity when it became the world fastest 4-seater production car,

    was able to sell the Aston Martin Lagonda in Oman, Kuwait, and Qatar.

    In 1982, Aston Martin was granted a Royal Warrant of Appointment by the Prince of

    Wales. The company holds the warrant to this day.

    Understanding that it would take some time to develop new Aston Martin products,

    they created an engineering service subsidiary to develop automotive products for

    other companies. It was decided to use the name of the coach building company

    Tickford which Aston Martin had owned since 1955, the name being already associated

    with quality cars in the public perception. Pace continued sponsoring racing events,

    and now sponsored all Aston Martin Owners Club events. Their car became third in the

    Manufacturers Championship in both 1982 and 1983. It also finished seventh in the

    1982 24 Hours of Le Mans race. However, sales of production cars were now at an all-

    time low of 30 cars produced in 1982.

    As trading became tighter in the petroleum market, and Aston Martin was requiring

    more time and money, Gauntlett agreed to sell Hays/Pace to the Kuwait Investment

    Office in September 1983. As Aston Martin required greater investment, he also

    agreed to sell his shareholding to American importer and Greek. The deal valued Aston

    Martin/AML at 2 million, the year it built its 10,000th car.

    Although as a result Aston Martin had to make 60 members of the workforce

    redundant, Gauntlett bought a stake in Italian styling house Zagato, and resurrected its

    collaboration with Aston Martin.

    In 1986, Gauntlett negotiated the return of fictional British secret agent James Bond

    to Aston Martin. Cubby Broccoli had chosen to recast the character using actor

    Timothy Dalton, in an attempt to re-root the Bond-brand back to a more Sean

    Connery-like feel. Gauntlett supplied his personal pre-production Vantage for use in

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    the filming of The Living Daylights, and sold a Volante to Broccoli for use at his home in

    America.

    The company needed funds to survive in the long term. In May 1987, Walter Hayes,

    vice-President of Ford of Europe, saw the potential of the brand and Ford took a

    shareholding in September 1987.

    Ford placed Aston in the Premier Automotive Group, invested in new

    manufacturing and ramped up production. In 1994, Ford opened a new factory at

    Banbury Road in Bloxham. In 1995, the company produced a record 700 vehicles. Until

    the Ford era, cars had been produced by hand coach building craft methods, such as

    the English wheel.

    In October 2004, the company set up the dedicated 12,500 square metres Aston

    Martin Engine Plant engine production plant within the Ford Germany Niehl, Cologne

    plant. With capacity to produce up to 5,000 engines a year by 100 specially trained

    personnel. By bringing engine production back to within the company, the promise

    was that Aston Martin would be able to produce small runs of higher performance

    variants engines.

    In 2006, an internal audit led Ford to consider divesting itself of parts of its Premier

    Automotive Group. After suggestions of selling Jaguar Cars, Land Rover, or Volvo Cars

    were weighed, Ford announced in August 2006 it had offered to sell all or part of Aston

    Martin at auction.

    In March 2007, a consortium of investors purchased 92% of Aston Martin for 479

    million, with Ford retaining a 40 million stake. David Richards became the head of the

    company of Aston Martin. In December 2012, the Italian private equity fund Investindustrial signed a deal to buy 37.5% of Aston Martin, investing 150 million as a

    capital increase.2

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    III. MICROENVIRONMENT

    A.INTERNAL ANALYSIS

    1.

    Typology

    Aston Martin is a British brand that produces various types of luxury handmade

    cars, including luxury sports cars and grand tourers. It operates in the high premium or

    performance car industry alongside other manufacturers, such as, Porsche, Ferrari or

    Corvette.

    2. Group Structure

    Aston Martin is a private limited with share Capital Company, its fully owned by

    Aston Martin Lagonda Group Ltd with a value of 77,636,250.00 GBP. The Group is form

    by a parent company, Aston Martin Lagonda Limited, and 3 subsidiaries: Lagonda

    Properties Limited, Aml Overseas Services Limited and Aston Martin Investments

    Limited.

    Figure 1.

    3. Mission and values

    Aston Martin an iconic marque of unrivalled heritage has entered a second

    century. With fresh investment, a new Chief Executive Officer and the strongest model

    line-up in the company's history we now look to an exciting future.3

    AstonMartin

    LagondaLimited

    LagondaProperties

    Limited

    AmlOverseas

    ServicesLimited

    Aston MartinInvestments

    Limited

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    The nature of Aston Martins brand, gives a special feeling to their customers when

    they decide to drive one of the companys models. An unforgettable sensation of

    power, elegance and sophistication that is brought by a vehicle that owns a highly

    appealing design combined with a precise and outstanding engineering.

    An unrivalled craftsmanship that makes every single vehicle a unique product, is

    what makes the difference to Aston Martins customers, and so workers, specially, the

    ones involve in the production, are constantly on the spotlight.

    Aston Martins commitment to society is simple, to offer world class products and

    customer service that build lifetime customer relationships. All the lights are on the

    employees strive to deliver complete customer satisfaction in all areas of the business

    through passion, continuous innovation and the development and operation of state-

    of-the-art automotive dealerships.

    Aston Martin and its employees are guided every day by a value system that serves

    as the foundation to understand their way to operate:

    Passion for Excellence: as Aston Martin aims to position itself to the best way

    possible all the time.

    Customer Focused:The work is carried out to please customers and give them

    the greatest satisfaction.

    Teamwork:The Companysworkforce is concerned about the fact that working

    together is what will lead them to the final outcome. They promote an

    environment among employees of collaboration and respect.

    Integrity:The biggest efforts are devoted to guarantee a professional, ethical,

    honest and accountable workforce.

    Willingness to Grow: They have always a commitment to continuously

    improve and innovate, taking into account the latest trends and the evolution

    of technology in the actual societies.

    Make a Difference: Aston Martin highlights the issue of supporting and helping

    any sort of community they serve.

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    4. Marketing mix

    Product:

    First of all it's important to say that all Aston Martin cars are handmade produced,

    which makes more difficult to produce a bigger amounts, besides, the quality of the

    materials used to produce these cars are high, which means that the cars offered by

    the company are high premium quality cars.

    The cars Aston Martin is offering (See exhibit 1 for pictures) are the following ones:

    Aston Martin Vantage: is a modern sport car with classic ideals, potent and

    unmatchable. There are four types of Vantage using two types of advanced engines, all

    of them are available in both roaster and coupe formats.4

    V8 Vantage (It has a special edition Vantage GT)

    V8 Vantage S

    V12 Vantage S

    V12 Roadster

    Aston Martin DB9: For Aston Martin to create this amazing car was an incredible

    challenge, since they seek to improve the former models of Aston Martin, but onceagain they fulfill with the expectations, introducing nearly 50% of all parts and more

    than 70% of all body panels new, but maintaining the elegance. This model is the most

    powerful DB9 ever (peak power of 510 BHP) and also is even more luxurious than the

    previous models, and with a world class dynamics.5

    Aston Martin Rapide S: Designing this new model has been an incredible experience

    for Aston Martin; the model is more luxurious than the previous ones. The industry has

    seen us taking the leadership with the ultimate superior engineering. The result is an

    Aston Martin more powerful, more luxurious, and with four doors.6

    Aston Martin Vanquish: The aim of this model is to be the most beautiful and

    desirable car in the world and of course the best Aston Martin ever. This car was

    created for the centenary (2013) and is the first step to lead the second century. To

    produce this car the most advanced engineering is used, also they are looking for the

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    best design ever as well as the finest materials, the result of this combination is the

    fantastic Aston Martin Vanquish.7

    Qby Aston Martin: It is a unique service that turns customerspersonal vision into

    reality, using their ideas to shape the ultimate Aston Martin. With Q, Aston Martin

    takes you on a journey, a voyage of inspiration through the world of art, design and

    craft, to distant lands or favorite places, soaking up the character of objects and

    artifacts, materials, colors, textures and forms and translating them into key elements

    of your own car.8

    Aston Martin also sells other accessories like phone cases, umbrellas, bags, and

    clothing, among others.9

    Price:

    Aston Martin DB9: The price of the DB9 could go from 228.525 with no extras to

    283.344 by adding a rear camera, no conventional leather, carbon fiber seats among

    other extras.

    Aston Martin Rapide: For this model the prices are between 228.180 up to

    266.489 if you add all the extras.

    Aston Martin Vanquish: The minimum price a customer has to pay in order to get

    the Vanquish is 299.474, and by adding all the extras available the price increases up

    to 364.566.

    Aston Martin Vantage: For this model the whole thing changes, since there are four

    types of Vantage available, the cheapest one is the vantage V8, with a price of

    131.714, the most expensive model inside the Vantage is the V12 Roadster, with aninitial price of 231.773, but the price of the Roadster model can go until 275.943

    The conclusion of this point is that Aston Martin is a brand just for the upper class,

    that's why there are not many buyers. This prices are approximately, the may vary

    from country to country.10

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    Place:

    Aston Martin headquarter is in Gaydon and they have an official dealer network

    with more than 140 stores around the world11

    (Please see Exhibit 2), mainly in Europe

    and USA. That's why they want to increase the dealerships in some developing

    countries such as India, China among others, since they want to take some advantage

    of the new rich people appearing in these countries, by expanding and increasing the

    number of dealerships they will also reduce the waiting list, (sometimes more than one

    year to get your car).

    Promotion:

    Aston Martin like all the other premium quality brands, don't make advertisements

    of their cars on television, they rather use experiential marketing to get to their

    potential customers. These experiences12

    go from driving On ice, by learning how to

    handle and drive on an ice course; On a track, learning and getting to drive in an race

    track; or On tour, that consists on touring on luxurious European cities. There are other

    events like the Aston Martin estate Saturday, which consists in watching the sunset

    during a private cocktail to get ready for the Pebble beach13

    automotive week in

    august. One of the most known event Aston Martin participate was on the James Bondmovies, that was a perfect campaign for them, they also appear on other events such

    as the NASCAR or the "24h de lemans". In these events the company offers to the most

    important guests the opportunity to experience Aston Martin like never before, by

    offering these opportunities the relationship between the brand and the consumers

    become more stronger which creates consumer loyalty to the brand.

    5.

    Unit market share

    Aston Martin unit global market share is approximately of 0,07816586%, as we can see in

    Figure 2, its low but thats because it is a very expensive brand; as we said before only the

    richest ones can afford it.

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    Figure 2.

    Source: http://www.statista.com/statistics/262921/global-production-of-luxury-cars-by-make/

    6. Brand positioning

    Aston Martin has been evolving since they initiated their production in London the

    last century, and so they have become a popular and well-known brand worldwide,

    and they have positioned themselves as unique and performance car brand,

    competing with very experienced and powerful competitors that offer a similar

    product. The luxury car market gathers a big amount of car manufacturers, which are

    classified according to the main features they pretend to supply to their potential

    customers, those are: comfort, performance, elegance and aggressive design.

    Figure 3.

    Source: http://3.bp.blogspot.com/1RKwjS05xLw/ULx4GQt7pgI/AAAAAAAAABw/mi5KpZ_4Zjk/s1600/car+market+map.jpg

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    Aston Martin brand is committed to pursue elegance in every car they work on, as

    those vehicles are dressed up with a strict accuracy that their customers are able to

    appreciate at the end of the day. However, some other competitors are focused on

    striving for an aggressive design to receive another sort of attention, but with the same

    exact goal, reach as much clients as possible.

    This brand is also placed as a performance vehicle, like other manufacturers, such

    as, Bugatti and McLaren. This implies that Aston Martins vehicles are specially

    oriented to reach high speeds on the road, therefore the cars performance, rather

    than putting the spotlight on how comfortable seats or the whole driving may end up

    being.

    7.

    Policies

    Aston Martin has established three different types of policies to carry out their

    corporate and social responsibilities.14

    For Aston Martin to be considered exclusive, highlighting their style, quality and the

    craftsmanship personality, have, at the same time to act a like a responsible business

    committed to the outer environment, and so, set an environmental policy. It covers

    every part of firms all types of operations whether of how involved are to the design,

    engineering or servicing, among others. This policy statement is reviewed annually by

    the companys environmental department.

    Eliminating pollution, using recognized environmental best practices wherever

    possible, allows them to set out precise objectives:

    Comply as a minimum with all relevant environmental legislation.

    Set and achieve all targets for managing their environmental performance, in

    order to keep strict control over the environmental aspects of all types of

    products, processes and facilities.

    Commit to an on-going reduction in energy and resource usage.

    Minimize as possible the impact of Aston Martin activities, products and

    services through highly effective waste management.

    Make a special remark to environmental issues and energy performance

    acquisition design, refurbishment, location and use of buildings.

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    Boost sustainable product design, using low carbon energy resources wherever

    possible.

    Communicate internally and externally their environmental policy, working

    with employees, suppliers and partners to promote improved environmental

    performance and encourage feedback.

    The End of Life Vehicle policy is useful, if the car has come to the end of its useful

    life, then motor vehicle manufacturers are required to offer a free take back service of

    the last registered keeper, regardless of the vehicles final registration date.

    Cartakeback Ltd is the firm selected to provide the service with all the guarantees,

    since are fully licensed by the Environmental Agency. The vehicle must be complete as

    a whole, and contain all the essential components, like wheels and catalysts. It also has

    to be free of any additional waste that might be generated.

    The last Aston Martin directive to be applied is the Battery recycling policy, which

    tells that when a primary battery of a car comes to the end of its life, it can be

    delivered to different facilities:

    Garages

    Civic Amenity and Recycling Centre

    Local authority battery collection schemes

    Licensed Scrap yards

    Authorized Treatment Facilities

    8.

    Competitive advantage

    The main reason for what they have competitive advantage versus the other luxury

    car brands producers in Europe or USA, such as Ferrari and Bentley, is that every car

    produced in this organization is handmade manufactured, since all this kind of

    companies offer similar features. Therefore their consumers usually belong to upper

    class population that really appreciate the craftsmanship that they provide, so in most

    of the cases these customers don't pay so much attention on the price but on the

    quality, that's why Aston Martin enjoys a price inelastic demand which means that a

    possible increase on price would not affect that much in the number of sales, and that

    consumers consider craftsmanship an essential issue for their final choice.

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    Regarding the competition outside of Europe or USA, it's relevant to mention that

    the cars produced in those countries have a bigger prestige than others produced

    outside, that allows Aston Martin to be optimistic, since they have competitive

    advantage around the world in comparison with luxury car brands produced for

    example in China or India.

    B.EXTERNAL ANALYSIS

    1.

    Porters 5 forces analysis

    The Degree of Rivalry:

    There is a lot of rivalry among the top luxurious cars. Companies like Maserati,

    Bentley or Ferrari compete to be the top brand. Although it might not seem that much

    competence, it means nothing there is a reduced number of competitors as the market

    segment to which they sell is also small and exclusive.

    The threat of potential entry:

    The new companies need to invest a lot on design and technology to achieve the

    level of the already existing firms. As this product is not a cheap one, people usually

    looks for something that they know it works, which makes it difficult to new

    companies to enter. Luxury cars companies do already have a name which difficult to

    achieve. Also luxurious products have to pay more taxes.

    The Threat of Substitutes:

    They have hard substitute products to face. Most of them are much cheaper, such

    as Ford, Fiat and others. But, as the segment they sell is really different, they can

    afford selling high-technology and high-priced cars. Aston Martin doesnt care to sell

    its cars to the average consumer, so they dont compete on price.

    Buyer Power:

    As there are as many buyers as usual cars ones, it might seem they have power on

    prices but they dont really have it. To have power on prices its needed a high owning

    of the consumer segment so that the company really cares about you and this is not

    the case.

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    Supplier Power:

    As each part of the car uses materials coming from different suppliers, they dont

    have a real power to increase prices. If there was only one supplier for everything, it

    would be difficult to replace its job and Aston Martin would maybe be willing to pay

    more. For example: the production of the Aston Martin Rapide has more than 30

    different suppliers (Please see Exhibit 3).

    2. Market and customers

    Aston Martins market segment is the top income one in the society. Not everybody

    can spend that much on a car. More specifically Aston Martin market segment is

    people between 32 and 54 years old, with a yearly income over 250.000. Their

    interests are extravagance, high standards, beauty, exclusivity, distinctiveness, among

    others.

    Aston Martin tries to connect consumers to the lifestyle side of the brand. Aston

    Martin invites its consumers to the production line so as they can feel part of the

    company.

    Aston Martin competes with other companies that offer really similar products.They cant really differentiate; they just try to perform better than the rivals.

    Through a deal with AMG, Aston Martin is hoping to eventually take market share

    away from Volkswagen AG, which owns Bentley, and Jaguar Land Rover.

    3. Supplier and interest groups

    Suppliers:

    One of the main goals of Aston Martin is to increase by 10% the local suppliers.

    Three quarters of the total cars produced are sold overseas and they believe a wealth

    of local firms would be set to benefit.

    Aston Martin employs 1,700 staff directly and is also supported by around 100 UK

    suppliers, which it hopes to increase. In Exhibit 4 you can see the most important

    ones.15

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    Dealers:

    There are over 140 locations around the world. The expanding Aston Martin dealer

    network offers the purchase of both new and pre-owned models. (Please see exhibit 2)

    Aston Martin is directly related to some other firms as:

    BANG & OLUFSEN: Aston Martin and Bang & Olufsen share a common approach.

    Both companies were founded by a pair of pioneering engineers at the start of

    the 20th century, and through a commitment to manufacturing skills and design

    values, each has grown into an iconic global brand, bringing together

    technological and design excellence with the strongest possible emotional

    appeal.

    JAEGER-LECOULTRE: Aston Martin and Jaeger-LeCoultre share many

    philosophies. Each company has a rich heritage and both are dedicated to

    producing the finest hand-crafted designs in their respective fields. The

    partnership between Aston Martin and Jaeger-LeCoultre is a true celebration of a

    common goal: perfection.

    LOUIS ROEDERER: The partnerships that endure are those with shared values.

    Aston Martin and Louis Roederer share not only exclusivity but the ethos that

    the best creations are those that take time and care to bring to life. Attention to

    detail, refinement and a heritage that echoes throughout history link two brands

    that are sure to share, not only a special relationship, but their future.

    JOHN LOBB: Two of the finest British names have joined forces for a unique

    project: Winner Sport the ultimate lightweight drivers shoe. Co-designed by

    Aston Martins Director of Design Marek Reichman and John Lobbs Creative

    Director Andrs Hernndez, the sleek aerodynamic shoe, with its finely-tuned

    detailing, speaks to the world of the automobile yet sits comfortably within the

    John Lobb collection.

    Lifestyle collection

    Aston Martin now offers a selection of luxury lifestyle products that have been

    developed under license. These exclusive items have been produced by carefully

    selected partners across a range of products from contemporary furniture to

    technologically advanced bikes, fine jewelry to stunning silverware.

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    Owners Club

    The Owners Club16

    is for Aston Martin owners only. They organize racing events,

    monthly vehicles check-ups, concourses, other events like lunches, tributes and

    celebrate especial dates.

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    IV. MACROENVIRONMENT

    A.Demographic factors

    Aston Martin is a company that sells almost in all parts of the world. Thats why its

    really difficult to analyze the demographic factors. To do it, we will focus on the most

    important countries and group the other ones. We will group the European Union

    countries, China (the main where they want to grow) and the US (the one to which

    they sell the most). We will take into account to analyze it the sector to which the

    company sells. The luxurious cars main market sector is the older men one. Taking this

    into account we will focus on looking for how much people is there in this sector, the

    growth rate and live expectancy at birth.

    Aston Martin was set in the UK, and established firstly in Europe. Its the second

    area to which they sell the most. In this area we can see also a huge population of over

    500M inhabitants and it has a growth rate of 0.22%. As it is also one of the most

    developed areas in the world the live expectancy at birth is high: 73-74 years for men

    and 81 for women. Most clients are men so it would be better for the company it was

    the other way round.17

    (Please see exhibit 5)

    The US population is the one to which Aston Martin sells the most. That is due to

    the huge population: 318M18

    and it has a growth rate of 0.77% (in 2014). Also, as it is

    one of the top developed countries in the world there are sufficient riches to buy most

    part of their production. To be a developed country is also good as live expectancy at

    birth is around: 77-78 years. More or less a 20% of the population is inside the

    potentially consumer age sector.19

    (Please see exhibit 6)

    The Chinese market is thought to be the future of the Aston Martins sales. In China

    the 30-35% of population belongs to the potential buyers market sector. Its

    population (1357 billion) has a growth rate of 0.44%. Live expectancy at birth is around

    74.5 years but its increasing as China is developing.20

    (Please see exhibit 7)

    As the main segment is the one that goes from the 45-75 years, we can understand

    why the company has been focused in developed countries, where the population is

    older and the life expectancy is higher. We also have to take into account that the

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    population who can afford this product is the rich one. Thats why the company sells

    the most number of cars in the EU and in the US. However, as developing countries are

    improving the life expectancy and healthiness, the company has realized they can

    exploit this new market. Thats why they are focusing on expanding in the developing

    countries as China or India, and open new dealerships in Malaysia and South Korea.

    B.Sociocultural factors

    Cultural environments consist of the influence of religious, family, educational, and

    social systems within the marketing system.

    The world has more than 3,000 languages and this can cause marketers many

    problems in designing advertising campaigns and product labels. Colors have different

    meanings in different cultures and all cultures have their own unique set of customs

    and taboos. An individual's personal values arise from moral or religious beliefs

    learned through experiences. The value of time and a country's business norms are

    important to consider when marketing across borders. Religious beliefs can also affect

    shopping patterns and products purchased, in addition to the consumers' values.21

    Impulse Buying: We seem to be doing more and more impulse buying purchases

    made without advance planning. A shopper may go out to buy only meat and bread.

    But once in the store, that person may also buy some fresh peaches, because they look

    appealing or are priced attractively; these are impulse purchases. Self-service, open-

    display selling has brought about a marketing situation that recognizes that the buyers

    planning may be postponed until at the retail outlet. Because of this trend toward

    impulse buying, promotional programs must be designed to get people into a store.

    Displays must be appealing, because the sellers package must serve as a silent sales

    person.22

    We can also think of how culture has an impact on potential consumers, for

    example for Aston Martin the movie James Bond revealed strong classic connotations

    and gives an image to the brand. Who would not imagine himself being an incredible

    spy in the Aston Martin's car, a vision of sophistication, glamour and intrigue.23

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    C.Economic factors

    When we look at the economy nowadays we see the most preoccupying matter is

    the lowering of purchasing power and rising unemployment, meaning that there is a

    decrease in consumption. Anyway Aston Martin is not looking for normal family sedan

    cars but they work in the luxury market and as such, their share is not that much

    affected. Taking a look on exhibit 8, we will take countries from Africa, India, Europe

    and United states as relevant. As we can observe Africa and China make the top of the

    list while European and American countries are close from middle to the bottom. So

    there is an open gap for companies to enter in the future.

    In exhibit 9 we can see the Top 25 countries for GDP (purchasing power parities),

    here we can observe that the main countries on the top are actually some of the many

    markets where Aston Martin's placed. 24

    Also notice that developing countries are

    emerging and are progressing at a high rate. Those countries show a high internal

    growing demand and with a huge potential market. But we'll see that for some reasons

    it could present political and legal difficulties.25

    As we are analyzing a car company is important to take a look at fuel costs, as we

    can see in Figure 4 below, oil prices have increased a lot over the years, and since oil is

    a limited resource, its price is expected to keep the increasing tendency.

    Figure 4

    Source: http://inflationdata.com/Inflation/Inflation_Rate/Historical_Oil_Prices_Chart.asp

    http://inflationdata.com/Inflation/Inflation_Rate/Historical_Oil_Prices_Chart.asphttp://inflationdata.com/Inflation/Inflation_Rate/Historical_Oil_Prices_Chart.asp
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    D.Political and Legal factors

    Stability of Government Policies: Although the preferred political climate for a

    global firm is stable and friendly, organizations may still profit and succeed in

    traditionally unfavorable conditions. The most important idea is that the government

    is stable and the set of rules or codes of behavior that affect business are predictable

    and adaptable. If the potential for profit exists and is permitted by government

    policies, a global firm can still function.26

    There are 5 main political causes of instability that affect the international markets:

    Some forms of government seem to be inherently unstable

    Changes in ruling political parties

    Extreme nationalism

    Animosity targeted towards specific countries

    Trade disputes

    Political Risks: Below is a brief list of the different kind of political risks a company

    faces when doing business internationally.

    Confiscation, Expropriation and Domestication

    Economic risks associated with the political environment (exchange controls,

    local-content laws, import restrictions, tax controls, price controls, labor

    problems)

    Political Sanctions (boycotting trade altogether or on specific products by one

    country to another)

    Political and Social Activist and Nongovernmental Organizations

    Violence, Terrorism and War

    Cyberterrorism and Cybercrime

    Example of Africa or India, when there is no stability it's difficult to invest and to

    entry in markets; although it is a potential market to keep an eye on it for the future.

    As we can see in the map of Exhibit 10 the political stability in Africa and India are the

    main contested ones.27

    Legal issues of safety: Safety recalls are governed by federal law. In general, the law

    defines a safety defect as a problem that:

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    Poses a safety risk in motor vehicles

    Exists in a group of cars or other vehicles of the same design or manufacture (or

    equipment of the same type and manufacture).

    Defects that are not related to safety are not covered by federal law and are not

    subject to recall. However, non-safety-related defects could form the basis for a

    product liability claim or lawsuit.

    When a safety recall is initiated by the vehicle manufacturer, he has the duty to

    contact owners of the potentially affected vehicles. Federal law requires that the

    vehicle manufacturer takes a number of steps in connection with a safety recall

    including filing a public report, searching for affected owners, and providing them with

    notification letters. This letter must describe the defect, the risk or hazard posed by

    the defect, the free remedy, when the remedy will be available, how long the remedy

    will take, and what the owner can do if the manufacturer does not correct the problem

    for free within a reasonable time period.

    There are available remedies that the manufacturer may choose, as long as it is

    effective in resolving the safety problem. Remedies might include:

    Repair of the defect

    Repurchase of the vehicle or equipment

    Replacement of the vehicle or equipment.

    If the remedy initially offered by the manufacturer is ineffective, the law may

    require the manufacturer to provide a different remedy. So there is an existing huge

    cost for the manufacturers if anything goes wrong with the production of one model as

    they would need to revise every single one to be sure that there is no potential

    damage.28

    E.Technological and Environmental factors

    Environmental Consciousness: Consumers are increasingly becoming conscious of

    environmental conservation. One notable example is the development of hydrogen

    and hybrid electric-powered vehicles by car manufacturer companies such as Toyota,

    BMW, Mercedes and Honda. Such vehicles release non-toxic waste to the environment

    such as water.

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    Environmentalism has been a political factor for a couple of decades, and it has

    intensified since the 1990s as consumers have become more aware and more vocal.

    This is not limited to Europe. But can be found also in U.S.A, Japan, Australia,

    Singapore, and other countries who are actively engaged in the greening movement.29

    In the technology world, the latest advancement is only as good as the next thing

    coming down the line. The car industry is always on the move, whether it be for safety,

    entertainment, usefulness, comfort or simply for pure innovation. Right now there are

    some technologies30

    that may really have a chance in the future and it would be good

    to invest on, some companies have already started. This new technologies are:

    Cars that communicate with each other and the road, this technology called

    Vehicle-to-Vehicle communication (V2V) and vehicle-to-infrastructure

    communication (V2I). This technology is to improve safety and reduce car

    accidents.

    Self-Driving cars, this technology used lasers, radars, cameras and others. This

    would improve safety but also for comfort.

    Augmented reality dashboards, this allows cars to identify external objects in

    front of the driver and display information about them on the windshield, BMW

    is already introducing something like this on its cars. Airbags that help stop cars, Mercedes is experimenting with airbags that deploy

    from underneath the car that will help stop a vehicle before a crash.

    Energy-storing Body Panels, in Europe, a group of nine auto manufacturers are

    currently researching and testing body panels that can store energy and charge

    faster than conventional batteries of today.

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    V. SWOT ANALYSIS

    Strong engineering and designing team

    Brand attractiveness

    Business model operational effectiveness

    Highly skilled and passionate workforce

    Manufacturing in Europe

    Multiple promotional events

    High profit margin

    S

    Lack of efficient production

    Price of carsHigh cost in repairing cars

    Delays in deliveries

    Few car models launched

    Low penetration in emerging countries

    W

    Efficient use of limited resources

    Expanding automobile marketsAttract more customers through competitivepricing

    Increasing the availability of service and spareparts

    Internships for college students

    Introduction of new technologies

    O

    Increasing fuel costs

    Competition from other big automobile brands

    Competitors offering similar features at a lesserprice

    Product innovation

    Introduction of all-electric cars

    T

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    Strengths:

    Strong engineering and designing team: The company is characterized by

    offering a unique handmade design with a high quality engineering. This design

    creates high demand in the luxury car sector.

    Brand attractiveness: As Aston Martin is a very exclusive brand, the customers

    feel desirable of owning them in their garage. Its easy to establish a link with the

    customers in this sense. This could generate a bigger profit.

    Business model operational effectiveness: Turn knowledge into action faster

    than their immediate competition, and their workforce has an extraordinary

    learning and innovative capacity.

    Highly skilled and passionate workforce: All employees from every single level

    feel encouraged and passionate to end up providing to the ultimate customer a

    high-premium car, which has really been made with their willingness to work

    every day.

    Manufacturing in Europe: Since they production is located in the United

    Kingdom, it gives them a better consideration from consumers, than if they

    would produce in the Middle east, such as, China or India.

    Multiple promotional events: Their cars have featured in James Bonds movies,and NASCAR races, which increased their brand awareness worldwide and so

    their fame among potential customers.

    High profit margin: As the price of high-premium brands is expensive, they get

    more profit margins, although selling a low number of products in comparison to

    other car brands.

    Weaknesses:

    Lack of efficient production: Due to their handmade production of vehicles, there

    is a lack of productivity since they need more time than other companies to

    make them, as a unique and stylish design is delivered. As the production is low,

    they dont take advantage of economies of scale for producing a large number of

    cars.

    Price of cars: Setting a high price reduces the possible buyers to this product, as

    the proportion of rich people is in all countries rather small.

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    High cost in repairing cars: As the materials from this company, are so rare and

    scarce, the difficulty to replace them is extremely high.

    Delays in deliveries: Due to the time required to make cars, the waiting list for

    turning in the cars suffer from long delays up to one year or even more.

    Few car models launched: In emerging economies, their product portfolio is

    substantially low, that means a loss of potential clients not convinced with some

    cars features of a particular model, which is not compensated with the release

    of another more suitable car.

    Low penetration in emerging countries: 80% of overall sales came from

    developed markets, such as, Europe and the US, then their market share in

    emerging countries is lesser than its competitors market share.

    Opportunities:

    Efficient use of limited resources: The materials used to make these vehicles are

    so rare and scarce, and by using them in the most possible efficient way, Aston

    Martin is gaining competitive advantage over their competitors.

    Expanding automobile markets: As they have a low market share in developing

    areas, they pretend to increase its total dealerships in countries, such as, China,

    India, and open new dealerships in Malaysia and South Korea.

    Attract more customers through competitive pricing: Reduce profit margins, by

    dropping the car prices in order to get a higher market share, to offset it by

    increasing their overall turnover.

    Increasing the availability of service and spare parts: Manage more materials and

    keep them for future repairs. Be ready to offer those missing pieces when

    needed for our customers, so as to please them.

    Internships for college students: Giving students, who are motivated and have an

    outstanding academic record, the chance to work for the company to train them

    for being key employees in the near future.

    Introduction of new technologies: taken a leader role in introducing these

    innovative technologies.

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    Threats:

    Increasing fuel costs: As the company is unable to control the supply of oil in the

    future, there is a high level of uncertainty regarding the oil price, so customers

    will consider buying Aston Martin cars since they require a bigger expenditure in

    terms of maintenance.

    Competition from other big automobile brands: As there are many firms

    operating in the same industry, such as, Porsche, Bentley, Maserati and so on.

    Then, to catch a more number of customers is not an easy task for any of those

    companies.

    Competitors offering similar features at a lesser price: Some companies are able

    to benefit from economies of scale, since they use mass production, then they

    are able to charge lower prices and still get high profits.

    Product innovation: Investment in Research and Development is a major issue

    when adapting to the latest consumer preferences. The company has to live up

    to the customers expectations, because if not the main competitors will take

    advantage from this situation.

    Introduction of all-electric cars: The worldwide concern for reducing the effect of

    global warming, has allowed the creation of some companies that are trying toconvince the general public to start buying them, which might end up harming

    the companys aspirations to grow in emerging markets.

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    VI. SUGESTIONS FOR THE FUTURE

    When setting objectives we have to focus on them to be specific, measurable,

    achievable, realistic and on time. Taking into account the SWOT analysis we'll have a

    clear image of Aston Martin's potential. So here are some suggestions that will not

    lead to confusion and will help understanding where to go next.

    Focus the innovation towards hybrids and electric cars, as we know that Aston

    Martin's engineers are high-skilled and are constantly innovating. We've seen that

    there is a growing demand on that side and yet unexplored by Aston Martin.

    Q service allows customers to customize accessories and some features of the cars.

    Expand this service and try to accomplish even more the fantasies of customers. Forexample taking a sample and allowing the customer to work with the designers to

    create a unique Aston Martin. It goes from choosing the color of the seats to the shape

    of the car. The customer would feel like Aston Martin created this car only for him, this

    would add the feeling of loyalty towards the brand.

    Aston Martin is announcing the opening of a stunning new showroom in Ningbo in

    partnership with Ting Hu Group, further reinforcing the brands commitment to the

    Chinese market.31

    This piece of newspaper, coming from Aston Martin's webpage,

    projects the need to open ways to markets by installing showrooms in them to

    increase the brand image around the world. This objective would be to install more

    showrooms around the markets where they have a low presence, such as in emerging

    countries.

    Another key point is looking at the future, find new internships programs for

    brilliant students in order to motivate them to be great. This would lead to new ways

    of thinking and would bring benefits for Aston Martin, taking the best to be the best,

    as they're interested in high-skilled workers.

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    VII. CONCLUSIONS

    After performing the SWOT analysis we can conclude that Aston Martin has been

    delivering value to customers for many years through unmatchable performance and

    exclusive luxury. It has gain a strong position in the luxury/sport car segment as a

    result of a perfect combination of engineering, design, productivity of workers and an

    outstanding marketing team.

    On the other hand, has mentioned earlier in this report, the car industry is

    constantly evolving and companies need to introduce new technologies and try to

    differentiate on how things are done; in order not to be left behind. For this reason we

    have some recommendations that we think will help to maintain Aston Martin position

    in the industry:

    Introduce hybrids and electric cars to their offers.

    Improve the Q service allowing customers to customers to complete design

    their own cars.

    Expand the use of showrooms in emerging countries.

    Create new internships programs for brilliant students.

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    APENDIX

    Exhibit 1.

    DB9:

    Rapide S:

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    Vantage:

    Vanquish:

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    Exhibit 2.

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    Exhibit 3.

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    Exhibit 4.

    Aston Engineering Derby, UK:Long standing and well respected workshops in the Midlands. Run by David

    Jacks, former mechanic with Robin Hamilton on RHAM 001. Also responsible for a racing DB7.

    Aston Enginology:New Enginology site, dedicated to show casing Aston Workshop's commitment to quality

    and excellence for your Aston Martin engine.

    Aston Martin Bits:specialize in new and used Aston Martin replacement and spare parts for the following

    models: DB7 Vantage & Volante, Vanquish, DBS, DB9 and the V8 Vantage coupe and roadster

    Aston Martin Long Island:Aston Martin of Long Island aim to make the Aston Martin purchase & ownership

    experience positive & fun!

    Aston Martin Michiels, Belgium:Official Belgian dealer since 1984, Antwerp & Tisselt

    Aston Martin of New England Brighton, MA, USA:Heritage specialists for the USA. Usually a selection for

    sale of DB4's onward.

    Aston Martin Works - Newport Pagnell, UK:Works Service - the factory workshops in Newport Pagnell. From

    routine servicing through restoration and on to a huge range of factory approved modifications and

    enhancements.

    Aston Service Dorset - Poole, Dorset:Worldwide Distributor of AM and Lagonda parts - a comprehensive

    parts service for all models

    Aston Service Dorset, Poole:AML Officially Appointed Service Agent, supplier of parts for older Astons and

    also able to help with build sheets

    Aston Workshop:Aston Workshop was established by Bob Fountain in Beamish in 1988. This specialist car

    sales and restoration company grew out of Bob's personal interest in restoring Aston Martin cars to the

    highest possible specifications.

    Autosport Designs, New York, USA:American experts in Aston Martins. Performance enhancements a

    specialty. AM Parts America.

    Desmond J. Smail Olney, Bucks, UK:Wide range of services for owners - situated in Buckinghamshire

    Ecurie Bertelli Olney, Bucks, UK:The place for service and repair of Pre-war Aston Martins. Long established.

    Four Ashes Stratford-upon-Avon:Four AshesClassic Aston Martin Specialists. Established in 1954 by Jack

    Moss, carried on from late 2002 by Chris Adams & Jean Moss

    Genuine Aston Martin Parts from Heritage Dealer, HWM - UK:Authorized Aston Martin dealer with an

    excellent stock of genuine parts. HWM are an official AML Heritage dealer. V8 bumpers and 16 inch 'Ronal

    like' wheels for V8's now available

    H.D. Rogers and Sons: Imported Auto Parts Specialists:A US company offering a selection of Aston Martin

    parts.

    Hayward and Scott:Manufacturers of stainless steel exhaust systems

    Heritage Restorations:Based in East Sussex, specialize in marques of distinction including Aston Martin.

    Restoration, servicing, trimming and painting

    HWM Ltd - Walton-on-Thames, UK:The worlds most experienced Aston Martin distributor; servicing and

    parts for all cars from the DB4 to the DB7 Vantage

    Kevin Kay Restorations:Based in California, USA and specializing in the six cylinder Feltham and Newport

    Pagnell cars. Stocking a full range of spares for all the 6-cylinder DB series cars, 1950-1970 in the USA

    Nicholas Mee and Co Ltd - London, UK: As London's only official Aston Martin appointed Heritage Specialist,

    Nicholas Mee & Co specializes in pre-owned, classic Aston Martins from the iconic DB4 to the current

    models. Servicing, maintenance, restoration of all models, . A

    http://www.astonengineering.co.uk/http://www.enginology.co.uk/http://www.astonmartinbits.com/http://www.astonmartinlongisland.com/http://www.astonmartinmichiels.be/http://www.astonmartin-lotus.com/http://www.astonmartinworks.com/http://www.aston-service.co.uk/http://www.aston-service.co.uk/http://www.aston.co.uk/http://www.autosportdesigns.com/http://www.djsmail.demon.co.uk/http://www.ecuriebertelli.co.uk/http://www.fourashesgarage.co.uk/http://www.astonmartinparts.net/http://www.hdrogers.com/aston.htmlhttp://www.haywardandscott.com/http://www.heritageclassicrestorations.com/http://www.hwmastonmartin.co.uk/http://www.kevinkayrestorations.net/http://www.nicholasmee.co.uk/http://www.nicholasmee.co.uk/http://www.kevinkayrestorations.net/http://www.hwmastonmartin.co.uk/http://www.heritageclassicrestorations.com/http://www.haywardandscott.com/http://www.hdrogers.com/aston.htmlhttp://www.astonmartinparts.net/http://www.fourashesgarage.co.uk/http://www.ecuriebertelli.co.uk/http://www.djsmail.demon.co.uk/http://www.autosportdesigns.com/http://www.aston.co.uk/http://www.aston-service.co.uk/http://www.aston-service.co.uk/http://www.astonmartinworks.com/http://www.astonmartin-lotus.com/http://www.astonmartinmichiels.be/http://www.astonmartinlongisland.com/http://www.astonmartinbits.com/http://www.enginology.co.uk/http://www.astonengineering.co.uk/
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    Noblehouse Exclusive Cars:Noble House, Legendary Cars & Traditional Craftsmanship in the Netherlands.

    Noble House also has all rights the DB7 Zagato and DB AR1 models. Also has a growing collection of

    interesting prototype cars.

    Richard Stewart Williams Ltd - Cobham, Surrey, UK:Servicing, restoration and race preparation from this

    most famous Aston Martin workshops. RSW managed the Downe Nimrod cars and the Protec AMR cars in

    the late '80s for AML.

    Rikki Cann - Essex, UK:Essex' Premier Aston Martin Specialist for both mechanical and bodywork. Fixed

    price servicing and a national vehicle inspection service.

    Roos Engineering Bern, Switzerland:Official AML centre for service, repair and restoration. Creators of the

    rare coachbuilt Vantage V600 and Lagonda Shooting Brakes.

    Steel Wings - Pennsylvania, USA:Independent Aston Martin Specialist - for race preparation, repair,

    restoration, sales and spares

    Stratton Motor Company Norwich, Norfolk, UK:Stratton Motor Co. is a factory approved distributor with

    over 30 years experience of Aston Martins. Full servicing facilities available from heritage to current

    models. Also offers full race preparation support and management with Heritage Racing Suppor

    The Aston Workshop Beamish, County Durham, UK:Always with a huge range of cars available - lots ofpictures on this website.

    The V Collection:The V Collection (formally known as The Vantage Collection) is a range of aftermarket

    parts custom designed for Aston Martin vehicles, painstakingly crafted by expert modelers to ensure the

    highest of quality of finish and fit.

    Turrino Wire Wheels:Restoration and manufacture of all types of wire wheels

    Wren Classics Dorset, UK:Service, Restoration, Parts and Race/Rally preparation for Aston Martin and other

    marques of distinction.

    http://www.noblehouseclassics.nl/http://www.rswilliams.co.uk/http://www.rikkicann.com/http://www.roosengineering.com/http://www.steelwings.com/http://www.strattonmotorcompany.com/http://www.aston.co.uk/http://www.vcollection.com/http://www.turrinowheels.com/http://www.wrenclassics.com/http://www.wrenclassics.com/http://www.turrinowheels.com/http://www.vcollection.com/http://www.aston.co.uk/http://www.strattonmotorcompany.com/http://www.steelwings.com/http://www.roosengineering.com/http://www.rikkicann.com/http://www.rswilliams.co.uk/http://www.noblehouseclassics.nl/
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    Exhibit 5.

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    Exhibit 6.

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    Exhibit 7.

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    Exhibit 8.

    Rank Country Unemployment rate (%)

    1Zimbabwe 95

    2Nauru 90

    3Liberia 85

    4Burkina Faso 77

    5Cocos (Keeling) Islands 60

    6Turkmenistan 60

    7Djibouti 59

    8Namibia 51.2

    9Senegal 48

    10Nepal 46

    11Kosovo 45.3

    12Lesotho 45

    13Bosnia and Herzegovina 43.3

    14Haiti 40.6

    15Kenya 40

    16Gaza Strip 40

    17Swaziland 40

    18Marshall Islands 36

    19Afghanistan 35

    20Yemen 35

    21Macedonia 31.4

    22Cameroon 30

    23Libya 30

    24Mali 30

    25Mauritania 30

    26American Samoa 29.8

    27Grenada 25

    28South Africa 24.9

    29West Bank 23.5

    30Serbia 23.4

    31Dominica 23

    32Equatorial Guinea 22.3

    33Micronesia, Federated States of 22

    34Spain 21.7

    35Gabon 21

    36Cape Verde 21

    37Mozambique 2138Nigeria 21

    39Comoros 20

    40Saint Lucia 20

    41Sudan 18.7

    42East Timor 18.4

    43Tunisia 18

    44Croatia 17.7

    45Greece 17.3

    46New Caledonia 17.1

    47Georgia 16.3

    48Latvia 15.449Lithuania 15.4

    http://www.indexmundi.com/zimbabwe/unemployment_rate.htmlhttp://www.indexmundi.com/nauru/unemployment_rate.htmlhttp://www.indexmundi.com/liberia/unemployment_rate.htmlhttp://www.indexmundi.com/burkina_faso/unemployment_rate.htmlhttp://www.indexmundi.com/cocos_(keeling)_islands/unemployment_rate.htmlhttp://www.indexmundi.com/turkmenistan/unemployment_rate.htmlhttp://www.indexmundi.com/djibouti/unemployment_rate.htmlhttp://www.indexmundi.com/namibia/unemployment_rate.htmlhttp://www.indexmundi.com/senegal/unemployment_rate.htmlhttp://www.indexmundi.com/nepal/unemployment_rate.htmlhttp://www.indexmundi.com/kosovo/unemployment_rate.htmlhttp://www.indexmundi.com/lesotho/unemployment_rate.htmlhttp://www.indexmundi.com/bosnia_and_herzegovina/unemployment_rate.htmlhttp://www.indexmundi.com/haiti/unemployment_rate.htmlhttp://www.indexmundi.com/kenya/unemployment_rate.htmlhttp://www.indexmundi.com/gaza_strip/unemployment_rate.htmlhttp://www.indexmundi.com/swaziland/unemployment_rate.htmlhttp://www.indexmundi.com/marshall_islands/unemployment_rate.htmlhttp://www.indexmundi.com/afghanistan/unemployment_rate.htmlhttp://www.indexmundi.com/yemen/unemployment_rate.htmlhttp://www.indexmundi.com/macedonia/unemployment_rate.htmlhttp://www.indexmundi.com/cameroon/unemployment_rate.htmlhttp://www.indexmundi.com/libya/unemployment_rate.htmlhttp://www.indexmundi.com/mali/unemployment_rate.htmlhttp://www.indexmundi.com/mauritania/unemployment_rate.htmlhttp://www.indexmundi.com/american_samoa/unemployment_rate.htmlhttp://www.indexmundi.com/grenada/unemployment_rate.htmlhttp://www.indexmundi.com/south_africa/unemployment_rate.htmlhttp://www.indexmundi.com/west_bank/unemployment_rate.htmlhttp://www.indexmundi.com/serbia/unemployment_rate.htmlhttp://www.indexmundi.com/dominica/unemployment_rate.htmlhttp://www.indexmundi.com/equatorial_guinea/unemployment_rate.htmlhttp://www.indexmundi.com/federated_states_of_micronesia/unemployment_rate.htmlhttp://www.indexmundi.com/spain/unemployment_rate.htmlhttp://www.indexmundi.com/gabon/unemployment_rate.htmlhttp://www.indexmundi.com/cape_verde/unemployment_rate.htmlhttp://www.indexmundi.com/mozambique/unemployment_rate.htmlhttp://www.indexmundi.com/nigeria/unemployment_rate.htmlhttp://www.indexmundi.com/comoros/unemployment_rate.htmlhttp://www.indexmundi.com/saint_lucia/unemployment_rate.htmlhttp://www.indexmundi.com/sudan/unemployment_rate.htmlhttp://www.indexmundi.com/east_timor/unemployment_rate.htmlhttp://www.indexmundi.com/tunisia/unemployment_rate.htmlhttp://www.indexmundi.com/croatia/unemployment_rate.htmlhttp://www.indexmundi.com/greece/unemployment_rate.htmlhttp://www.indexmundi.com/new_caledonia/unemployment_rate.htmlhttp://www.indexmundi.com/georgia/unemployment_rate.htmlhttp://www.indexmundi.com/latvia/unemployment_rate.htmlhttp://www.indexmundi.com/lithuania/unemployment_rate.htmlhttp://www.indexmundi.com/lithuania/unemployment_rate.htmlhttp://www.indexmundi.com/latvia/unemployment_rate.htmlhttp://www.indexmundi.com/georgia/unemployment_rate.htmlhttp://www.indexmundi.com/new_caledonia/unemployment_rate.htmlhttp://www.indexmundi.com/greece/unemployment_rate.htmlhttp://www.indexmundi.com/croatia/unemployment_rate.htmlhttp://www.indexmundi.com/tunisia/unemployment_rate.htmlhttp://www.indexmundi.com/east_timor/unemployment_rate.htmlhttp://www.indexmundi.com/sudan/unemployment_rate.htmlhttp://www.indexmundi.com/saint_lucia/unemployment_rate.htmlhttp://www.indexmundi.com/comoros/unemployment_rate.htmlhttp://www.indexmundi.com/nigeria/unemployment_rate.htmlhttp://www.indexmundi.com/mozambique/unemployment_rate.htmlhttp://www.indexmundi.com/cape_verde/unemployment_rate.htmlhttp://www.indexmundi.com/gabon/unemployment_rate.htmlhttp://www.indexmundi.com/spain/unemployment_rate.htmlhttp://www.indexmundi.com/federated_states_of_micronesia/unemployment_rate.htmlhttp://www.indexmundi.com/equatorial_guinea/unemployment_rate.htmlhttp://www.indexmundi.com/dominica/unemployment_rate.htmlhttp://www.indexmundi.com/serbia/unemployment_rate.htmlhttp://www.indexmundi.com/west_bank/unemployment_rate.htmlhttp://www.indexmundi.com/south_africa/unemployment_rate.htmlhttp://www.indexmundi.com/grenada/unemployment_rate.htmlhttp://www.indexmundi.com/american_samoa/unemployment_rate.htmlhttp://www.indexmundi.com/mauritania/unemployment_rate.htmlhttp://www.indexmundi.com/mali/unemployment_rate.htmlhttp://www.indexmundi.com/libya/unemployment_rate.htmlhttp://www.indexmundi.com/cameroon/unemployment_rate.htmlhttp://www.indexmundi.com/macedonia/unemployment_rate.htmlhttp://www.indexmundi.com/yemen/unemployment_rate.htmlhttp://www.indexmundi.com/afghanistan/unemployment_rate.htmlhttp://www.indexmundi.com/marshall_islands/unemployment_rate.htmlhttp://www.indexmundi.com/swaziland/unemployment_rate.htmlhttp://www.indexmundi.com/gaza_strip/unemployment_rate.htmlhttp://www.indexmundi.com/kenya/unemployment_rate.htmlhttp://www.indexmundi.com/haiti/unemployment_rate.htmlhttp://www.indexmundi.com/bosnia_and_herzegovina/unemployment_rate.htmlhttp://www.indexmundi.com/lesotho/unemployment_rate.htmlhttp://www.indexmundi.com/kosovo/unemployment_rate.htmlhttp://www.indexmundi.com/nepal/unemployment_rate.htmlhttp://www.indexmundi.com/senegal/unemployment_rate.htmlhttp://www.indexmundi.com/namibia/unemployment_rate.htmlhttp://www.indexmundi.com/djibouti/unemployment_rate.htmlhttp://www.indexmundi.com/turkmenistan/unemployment_rate.htmlhttp://www.indexmundi.com/cocos_(keeling)_islands/unemployment_rate.htmlhttp://www.indexmundi.com/burkina_faso/unemployment_rate.htmlhttp://www.indexmundi.com/liberia/unemployment_rate.htmlhttp://www.indexmundi.com/nauru/unemployment_rate.htmlhttp://www.indexmundi.com/zimbabwe/unemployment_rate.html
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    43

    50Iran 15.3

    51Wallis and Futuna 15.2

    52Iraq 15

    53Bahrain 15

    54Oman 15

    55Saint Vincent and the Grenadines 15

    56Maldives 14.5

    57Ireland 14.4

    58Bahamas, The 14.2

    59Puerto Rico 14.2

    60Saint Helena 14

    61Zambia 14

    62Slovakia 13.5

    63Albania 13.3

    64Belize 13.1

    65Dominican Republic 13.1

    66Cook Islands 13.1

    67Tonga 13

    68Jamaica 12.7

    69Portugal 12.7

    70Poland 12.4

    71Jordan 12.3

    72Syria 12.3

    73Egypt 12.2

    74Estonia 12.1

    75Barbados 12

    76Niue 12

    77Slovenia 11.8

    78French Polynesia 11.7

    79Montenegro 11.5

    80Guam 11.4

    81Antigua and Barbuda 11

    82Ghana 11

    83Guyana 11

    84Hungary 10.9

    85Saudi Arabia 10.9

    86Colombia 10.8

    87Sint Maarten 10.6

    88Curacao 10.3

    89Saint Pierre and Miquelon 10.390Algeria 10

    91Turks and Caicos Islands 10

    92Mongolia 9.9

    93India 9.8

    94Turkey 9.8

    95Bulgaria 9.6

    96France 9.3

    97Suriname 9

    98United States 9

    99Morocco 8.9

    100Kyrgyzstan 8.6

    http://www.indexmundi.com/iran/unemployment_rate.htmlhttp://www.indexmundi.com/wallis_and_futuna/unemployment_rate.htmlhttp://www.indexmundi.com/iraq/unemployment_rate.htmlhttp://www.indexmundi.com/bahrain/unemployment_rate.htmlhttp://www.indexmundi.com/oman/unemployment_rate.htmlhttp://www.indexmundi.com/saint_vincent_and_the_grenadines/unemployment_rate.htmlhttp://www.indexmundi.com/maldives/unemployment_rate.htmlhttp://www.indexmundi.com/ireland/unemployment_rate.htmlhttp://www.indexmundi.com/the_bahamas/unemployment_rate.htmlhttp://www.indexmundi.com/puerto_rico/unemployment_rate.htmlhttp://www.indexmundi.com/saint_helena/unemployment_rate.htmlhttp://www.indexmundi.com/zambia/unemployment_rate.htmlhttp://www.indexmundi.com/slovakia/unemployment_rate.htmlhttp://www.indexmundi.com/albania/unemployment_rate.htmlhttp://www.indexmundi.com/belize/unemployment_rate.htmlhttp://www.indexmundi.com/dominican_republic/unemployment_rate.htmlhttp://www.indexmundi.com/cook_islands/unemployment_rate.htmlhttp://www.indexmundi.com/tonga/unemployment_rate.htmlhttp://www.indexmundi.com/jamaica/unemployment_rate.htmlhttp://www.indexmundi.com/portugal/unemployment_rate.htmlhttp://www.indexmundi.com/poland/unemployment_rate.htmlhttp://www.indexmundi.com/jordan/unemployment_rate.htmlhttp://www.indexmundi.com/syria/unemployment_rate.htmlhttp://www.indexmundi.com/egypt/unemployment_rate.htmlhttp://www.indexmundi.com/estonia/unemployment_rate.htmlhttp://www.indexmundi.com/barbados/unemployment_rate.htmlhttp://www.indexmundi.com/niue/unemployment_rate.htmlhttp://www.indexmundi.com/slovenia/unemployment_rate.htmlhttp://www.indexmundi.com/french_polynesia/unemployment_rate.htmlhttp://www.indexmundi.com/montenegro/unemployment_rate.htmlhttp://www.indexmundi.com/guam/unemployment_rate.htmlhttp://www.indexmundi.com/antigua_and_barbuda/unemployment_rate.htmlhttp://www.indexmundi.com/ghana/unemployment_rate.htmlhttp://www.indexmundi.com/guyana/unemployment_rate.htmlhttp://www.indexmundi.com/hungary/unemployment_rate.htmlhttp://www.indexmundi.com/saudi_arabia/unemployment_rate.htmlhttp://www.indexmundi.com/colombia/unemployment_rate.htmlhttp://www.indexmundi.com/sint_maarten/unemployment_rate.htmlhttp://www.indexmundi.com/curacao/unemployment_rate.htmlhttp://www.indexmundi.com/saint_pierre_and_miquelon/unemployment_rate.htmlhttp://www.indexmundi.com/algeria/unemployment_rate.htmlhttp://www.indexmundi.com/turks_and_caicos_islands/unemployment_rate.htmlhttp://www.indexmundi.com/mongolia/unemployment_rate.htmlhttp://www.indexmundi.com/india/unemployment_rate.htmlhttp://www.indexmundi.com/turkey/unemployment_rate.htmlhttp://www.indexmundi.com/bulgaria/unemployment_rate.htmlhttp://www.indexmundi.com/france/unemployment_rate.htmlhttp://www.indexmundi.com/suriname/unemployment_rate.htmlhttp://www.indexmundi.com/united_states/unemployment_rate.htmlhttp://www.indexmundi.com/morocco/unemployment_rate.htmlhttp://www.indexmundi.com/kyrgyzstan/unemployment_rate.htmlhttp://www.indexmundi.com/kyrgyzstan/unemployment_rate.htmlhttp://www.indexmundi.com/morocco/unemployment_rate.htmlhttp://www.indexmundi.com/united_states/unemployment_rate.htmlhttp://www.indexmundi.com/suriname/unemployment_rate.htmlhttp://www.indexmundi.com/france/unemployment_rate.htmlhttp://www.indexmundi.com/bulgaria/unemployment_rate.htmlhttp://www.indexmundi.com/turkey/unemployment_rate.htmlhttp://www.indexmundi.com/india/unemployment_rate.htmlhttp://www.indexmundi.com/mongolia/unemployment_rate.htmlhttp://www.indexmundi.com/turks_and_caicos_islands/unemployment_rate.htmlhttp://www.indexmundi.com/algeria/unemployment_rate.htmlhttp://www.indexmundi.com/saint_pierre_and_miquelon/unemployment_rate.htmlhttp://www.indexmundi.com/curacao/unemployment_rate.htmlhttp://www.indexmundi.com/sint_maarten/unemployment_rate.htmlhttp://www.indexmundi.com/colombia/unemployment_rate.htmlhttp://www.indexmundi.com/saudi_arabia/unemployment_rate.htmlhttp://www.indexmundi.com/hungary/unemployment_rate.htmlhttp://www.indexmundi.com/guyana/unemployment_rate.htmlhttp://www.indexmundi.com/ghana/unemployment_rate.htmlhttp://www.indexmundi.com/antigua_and_barbuda/unemployment_rate.htmlhttp://www.indexmundi.com/guam/unemployment_rate.htmlhttp://www.indexmundi.com/montenegro/unemployment_rate.htmlhttp://www.indexmundi.com/french_polynesia/unemployment_rate.htmlhttp://www.indexmundi.com/slovenia/unemployment_rate.htmlhttp://www.indexmundi.com/niue/unemployment_rate.htmlhttp://www.indexmundi.com/barbados/unemployment_rate.htmlhttp://www.indexmundi.com/estonia/unemployment_rate.htmlhttp://www.indexmundi.com/egypt/unemployment_rate.htmlhttp://www.indexmundi.com/syria/unemployment_rate.htmlhttp://www.indexmundi.com/jordan/unemployment_rate.htmlhttp://www.indexmundi.com/poland/unemployment_rate.htmlhttp://www.indexmundi.com/portugal/unemployment_rate.htmlhttp://www.indexmundi.com/jamaica/unemployment_rate.htmlhttp://www.indexmundi.com/tonga/unemployment_rate.htmlhttp://www.indexmundi.com/cook_islands/unemployment_rate.htmlhttp://www.indexmundi.com/dominican_republic/unemployment_rate.htmlhttp://www.indexmundi.com/belize/unemployment_rate.htmlhttp://www.indexmundi.com/albania/unemployment_rate.htmlhttp://www.indexmundi.com/slovakia/unemployment_rate.htmlhttp://www.indexmundi.com/zambia/unemployment_rate.htmlhttp://www.indexmundi.com/saint_helena/unemployment_rate.htmlhttp://www.indexmundi.com/puerto_rico/unemployment_rate.htmlhttp://www.indexmundi.com/the_bahamas/unemployment_rate.htmlhttp://www.indexmundi.com/ireland/unemployment_rate.htmlhttp://www.indexmundi.com/maldives/unemployment_rate.htmlhttp://www.indexmundi.com/saint_vincent_and_the_grenadines/unemployment_rate.htmlhttp://www.indexmundi.com/oman/unemployment_rate.htmlhttp://www.indexmundi.com/bahrain/unemployment_rate.htmlhttp://www.indexmundi.com/iraq/unemployment_rate.htmlhttp://www.indexmundi.com/wallis_and_futuna/unemployment_rate.htmlhttp://www.indexmundi.com/iran/unemployment_rate.html
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    Exhibit 9.

    Rank Country GDP (purchasing power parity) (Billion $)

    1United States 15,290

    2China 11,440

    3India 4,515

    4Japan 4,497

    5Germany 3,139

    6Russia 2,414

    7Brazil 2,324

    8United Kingdom 2,290

    9France 2,246

    10Italy 1,871

    11Mexico 1,683

    12Korea, South 1,574

    13Spain 1,432

    14Canada 1,414

    15Indonesia 1,139

    16Turkey 1,087

    17Iran 1,003

    18Australia 926.2

    19Taiwan 887.3

    20Poland 781.5

    21Argentina 725.6

    22Netherlands 713.1

    23Saudi Arabia 691.5

    24Thailand 609.8

    25South Africa 562.2

    http://www.indexmundi.com/united_states/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/china/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/india/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/japan/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/germany/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/russia/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/brazil/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/united_kingdom/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/france/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/italy/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/mexico/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/south_korea/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/spain/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/canada/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/indonesia/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/turkey/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/iran/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/australia/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/taiwan/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/poland/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/argentina/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/netherlands/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/saudi_arabia/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/thailand/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/south_africa/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/south_africa/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/thailand/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/saudi_arabia/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/netherlands/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/argentina/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/poland/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/taiwan/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/australia/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/iran/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/turkey/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/indonesia/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/canada/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/spain/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/south_korea/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/mexico/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/italy/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/france/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/united_kingdom/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/brazil/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/russia/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/germany/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/japan/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/india/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/china/gdp_(purchasing_power_parity).htmlhttp://www.indexmundi.com/united_states/gdp_(purchasing_power_parity).html
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    Exhibit 10.

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    BIBLIOGRAPHY

    For this project we used the class notes and also for research we used the following

    sites:

    1http://www.astonmartin.com/the-company2http://en.wikipedia.org/wiki/Aston_Martin

    3http://www.astonmartin.com/the-company

    4http://www.astonmartin.com/en-us/cars/the-vantage-range

    5http://www.astonmartin.com/en-us/cars/the-new-db9

    6http://www.astonmartin.com/en-us/cars/rapide-s

    7http://www.astonmartin.com/en-us/cars/the-new-vanquish

    8http://q.astonmartin.com/

    9http://www.astonmartin.com/shop

    10http://www.autobild.es/coches/aston-martin/vantage/v12-vantage-roadster-2-2007/60-v12-

    manual/ficha-configurador11

    http://www.astonmartin.com/dealers

    12http://www.astonmartin.com/events13

    http://www.astonmartin.com/en-us/us-events/pebble-beach14

    http://www.astonmartin.com/company15

    http://astonmartins.com/links/services/16

    http://www.amoc.org/17

    http://www.indexmundi.com/european_union/#Demographics18

    http://en.m.wikipedia.org/wiki/Demographics_of_the_United_States19

    http://www.indexmundi.com/united_states/#Demographics20

    http://www.indexmundi.com/china/#Demographics21

    https://www.boundless.com/marketing/textbooks/boundless-marketing-textbook/global-

    marketing-7/the-global-marketing-environment-53/social-and-cultural-environment-261-4093/22

    http://smallbusiness.chron.com/social-environmental-forces-marketing-22612.html23

    http://marketing-definition.org/marketing-environment-social-and-cultural-forces/24http://www.indexmundi.com/

    25http://iems.skolkovo.ru/en/research-platforms/publications/32-the-world-s-top-auto-markets-in-

    203026

    https://globalmarketingtoday.wordpress.com/about/getting-global-the-political-legal-

    environment/27

    http://databank.worldbank.org/data/home.aspx28

    http://www.nolo.com/legal-encyclopedia/safety-recalls-cars-motorcycles-32230.html29

    http://smallbusiness.chron.com/social-environmental-forces-marketing-22612.html30

    http://auto.howstuffworks.com/under-the-hood/trends-innovations/5-future-car-

    technologies.htm#page=531

    http://www.astonmartin.com/live/news