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MARKETING PROJECT REPORT  ON LUX SOAP By: MEENAKSHI JHA PGDM=201007 GSBA 

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MARKETING PROJECT REPORT  

ON LUX SOAP 

By:

MEENAKSHI JHA PGDM=201007 

GSBA 

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CONTENTS:

Company Profile – HUL 

Distibution Channel - HUL 

Product Mix – HUL 

Overview – Lux Soap 

Marketing Mix 

SWOT Analysis 

Competitor Analysis 

Market Segmentation 

Recommendation  

Reference 

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COMPANY PROFILE - HUL 

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COMPANY PROFILE - HUL 

 A 52% owned subsidiary of Anglo Dutch giant Unilever.

India – 1888 

India largest FMCG company 

Touching 2 out of 3 Indian consumer  20 distinct categories – Home and personal care products, food and  

beverages.

HLL – HUL 

100 factories – India – Manufacturing its diverse product range  Headquarter: Mumbai 

Market share – Toilet soap category – 54.3%

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REVENUE PERCENTAGE:

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DISTRIBUTION CHANNEL - HUL 

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DISTRIBUTION CHANNEL - HUL 

 2000+ Suppliers and associates 

4000 Redistribution stockists 

Covering 1 million retail outlets 

Reaching 250 million rural consumers  

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PRODUCT MIX- HUL 

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THE WIDTH OF THE HUL PRODUCT MIX:

 The width of the product mix refers to the number of  different product line the company carries 

E.g: 

 Personal wash  Laundry 

Skin care 

Oral care  Deodorants 

Colour cosmetics 

 Ayurvedic personal and health care 

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 Shampoo 

Tea  Coffee 

Foods 

Ice cream 

Width = 12 

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THE LENGHT OF THE HUL PRODUCT MIX:

 The Lenght of the product mix refers to the total number of  items in the product mix.

E.g: 

 Personal wash: Lux, Lifebuoy, Liril, Hamam, Breeze, Dove,Pears, Rexona 

Laundry: Surf excel, Rin, Wheel  

Skin care: Fair & Lovely, Ponds, Vaseline, Aviance 

Oral care: Pepsodent, Close up  Deodorants: Axe, Rexona 

Colour cosmetics: Lakme 

 Ayurvedic personal and health care: Ayush 

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 Shampoo: Sunsilk, Clinic 

Tea: Broke bond, Lipton. Coffee: Bru 

Foods: Kissan, Annapurna, Knorr 

Ice cream: Kwality walls 

Width = 30 

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THE DEPTH OF THE HUL PRODUCT MIX:

 The depth of the product mix refers to the number of variants of each 

 product offered in the line 

E.g: If close up toothpaste comes in three formulation and in three sizes,

close up has a depth of 9 (3*3) 

The Consistency of the HUL Product mix: The consistency of the product mix refers to how closely related the 

various product lines are in the use, production requirement,

distribution channel or in any other manner.HUL Product line are not consistent because of its large width.

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OVERVIEW : LUX SOAP 

 1916 – Laundry soap 

1925 – Bathroom soap 

India – 1929 

First brand ambassador: Leela Chitnis (1929) 

Market share is almost equal to Lifebuoy 

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MARKETING MIX:

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PRODUCT:

Product Classification:

Tangible 

Non durable good  

Lux and other soaps fall into the category of  convenience good.

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PRODUCT LIFE CYCLE:

Maturity Stage 

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PROMINENT VARIANTS:

Lux almond  

Lux orchid  

Lux fruit 

Lux saffron  Lux sandalwood  

Lux rose 

Lux international  

Lux chocolate  Lux aromatic extracts 

Lux oil and honey glow etc.

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LOGO:

Labelling:

Lux trade character or logo is present prominently 

in the package 

Female model  

Displayed graphically – Key ingredients 

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Packaging:

Different colors – Different variants( Saffron –  

Saffron variants & Pink – Rose extracts etc. ) 

Package size – 100gm, 120gm, 150 gm 

Launched  – Mini Lux – 45gm - Rs 5 

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Price:

Competitive prices: Neither high nor low 

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Place:

HUL distribution network – key strength (Which helps reach out its product across the length 

and width of the vast country) 

 2000+ Suppliers & Associates 

 7000 Stockists  

 Direct coverage in over 1 million retail outlets 

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NETWORK:

Factory – Company warehouses – Distributor –  

Market 

Factory – Wholesaler & Big retailers (Bulk orders) –  

30% Sales 

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PROMOTION: Active since 1929 

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Featured all top actress of their times.

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Idea: if it is good enough for a film star, it is good  

 for me.

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FIRST MALE BRAND AMBASSADOR:

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SOUTH INDIA:

1970 – Jayalalitha 

Shriya Sharan 

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SALES PROMOTION:

 Lux gold star offer: 22 Carat Gold coin in the Soap –  First 10 caller (Extra 30 gm gold) 

Lux star bano, Aish karo contest: A special promotional  

 pack of lux soap – Scratch card -50 lucky winner got the 

chance to meet Aishwarya rai. 

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SWOT ANALYSIS 

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STRENGTHS:

Strong market research (Door to door sampling – once in 

a year – Rural and Urban area.) 

Many variants (Almond oil, Orchid extracts, Milk 

cream, Fruit extracts, Saffron sandalwood oil and  Honey) 

Strong sales and distribution network backed by HUL 

Strong brand image 

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Dynamically continuous innovations – New variants 

and innovative promotions (22 carat gold coin 

 promotion –  “Chance Hai”)   Strong brand promotion but relatively lower prices –  

Winning combination.

Mass appeal/Market presence across all segments ( 15% of soap market) 

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WEAKNESS:

Mainly positioned as beauty soap targeted towards women, lack unisex appeal  

Some variation like the sunscreen, international variant 

did not do well in the market 

Not much popular in rural areas 

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OPPORTUNITIES:

Soap industry is growing by 10% in India 

Beauty segments compounded annual growth rate 

(CAGR) is very high  Liquid body wash is currently in growth stage – Lux 

should come out with more variants in this segment 

Large market share – Strong hold over the market 

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THREATS:

High internal competition (Pears – Beauty segment) 

New entrants (Vivel) 

Maturity stage – threat of slipping down to decline 

stage – if constant reinvention is not carried out 

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COMPETITOR ANALYSIS 

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INTERNAL COMPETITOR:

Lifebuoy: 1895, 18% Market shares 

External Competitor:

Godrej consumers products limited (GCPL):

2 nd  Largest soap maker after HUL 

9.2% Market share 

Brands: Cinthol, Fairglow, Nikhar 

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Wipro:

Brand: Santoor (No 1 in AP) and Chandrika 

ITC:

1.75% growth in initial five months 

Brand: Superia, Fiama di wills and Vivel  

Sold in six states 

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MARKET SEGMENTATION 

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MARKET SEGMENTATION OF LUX 

Gender: Female 

 Age: 16-35 

Income: Middle income group (Rs. 15 to 20) 

Highest selling beauty soap in urban area (Rural area:

Lifebuoy) 

Expensive – Affordable,

Target Area: Urban and Sub urban – Upper middle and  

middle class people 

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PRODUCT POSITIONING OF LUX 

Created Good Position – Buyers mind  – Better product attributes, price and quality 

Offering product in a different way 

Offering – improved quality of the product – affordable price with high branding – to position the product as a best quality 

beauty soap in buyers mind.

Market share of HUL: 54.3%

Market share of LUX: 15%

Better Positioning – Market leader of beauty soap 

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RECOMMENDATION:

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RECOMMENDATION:

 Ayurvedic variant 

Lux kids special soap 

Target rural area 

Target male customers 

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REFERENCES:

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REFERENCES:

www.capitaline.com  

www.hul.com  

www.wikipedia.com  

www.mbaparadise.com  

www.fmcg.com  

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