marketing plan of nokia telecommunication
TRANSCRIPT
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Term paper
Of
Product and brand management
Topic:- marketing plan of nokia
telecommunication(mobile sim cards)
Submitted to:- submitted by:-
Gurdeep mam Manjinder singh
RR1601 A 26
BBA MBA 7 sem
Lovely school of business
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Marketing plan of Nokia telecommunication (Nokia Sim card)
Executive summary
Nokia is engaged in the manufacturing of mobile devices
and in converging Internet and communications industries, with 128,445
employees in 120 countries, sales in more than 150 countries and global annual
revenue of EUR 50.7 billion and operating profit of 5.0 billion as of 2008. It is
the world's largest manufacturer of mobile telephones. Nokia produces mobile
devices for every major market segment and protocol, including GSM, CDMA,
and W-CDMA . Nokia offers Internet services that enable people to
experience music, maps, media, messaging and games. Nokia's
subsidiary Nokia Siemens Networks produces telecommunications
network equipment, solutions and services. as, it has a huge market share in
mobile phones, and now it can diversify into nokia networks i.e. nokia sims.it
can act as a new positioning by nokia.this diversification can help nokia to gain
more and more market share and also nokia has good faith in the minds of the
customers. So, it is easier for the company to attract new as well as existing
customers. Keeping in mind long term plans, different demands of the different
customers, competitors analysis, its strategies, their different products, market
analysis, different segmentation, etc nokia decided to launch mobile network
which can be at a huge success in the future.
Challenges:-
As, already there are no. of telecommunication networks like Airtel,
Vodafone, Idea, TATA, Reliance etc, so there will be huge competition in the
market. As our services are new in this sector we will face some challenges to
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stand in this huge competition. on the other side as we are famous in nokia
mobile phones and we have good image in the minds of the customers, so it is
easier to convience our customers to switch to our brand. besides this there will
be difficulty in attracting new customers.
Current market Situation:-
The current market situation in this sector is full of competition.
Different players are providing different kinds of plans and services to attract
more and more customers. Every day each player is providing new plan to
attract others companies customer. The major leader in today’s context is
AIRTEL leading by VODAFONE by BSNL and IDEA.
Customer analysis:-
We will be targeting all segments of the people, by providing them all kinds of
services according to their need or wants. For example, we will be providing
different plans for different customers according to their usage and needs.
Today customers wants goods and services according to their need so we will
be having separate plans for students, teenagers, adults, service people,
business people etc. i.e. we will be providing customized products.
Competitor analysis:-
Airtel is leading the market with 93.923 million subscribers, capturing a market
share of 32.57%. BSNL bags third position with 46.684 million GSM
subscribers. Followed by this is Idea, with a subscriber base of 43.023 million in
comparison to 41.519 million a month earlier. The new entrant Aircel, ended
March with 18.478 million subscribers, holds 6.41% of market share. Reliance
Telecom GSM subscriber base reached 11.145 million from 10.745 million in
February 09.
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So, Airtel, Vodafone, Bsnl , Idea, Aircel, Reliance are major competitors which
can hinders in the growth of Nokia.
Collaboration:-
As already Nokia is leading in mobile sector whole overall the world
it does not require any collaboration with any organization. Already customers
are loyal to nokia and have created a good image in the minds of its customers.
Collaboration is needed when the company is new in the market and not known
to the people or when it has finance problems. Nokia is well established brand
need not ant collaboration.
Climate (PEST analysis)
Political Factors
Political factors include government regulations and legal issues and define both formal and informal rules under which the firm must operate. Some examples include:
tax policy employment laws
environmental regulations
trade restrictions
political stability
All these factors should be kept in mind while the functioning of the organization takes place. For the success of any organization political relations should be good so that it in favour of the development of the economy.
Economic Factors
Economic factors affect the purchasing power of potential customers and the firm's cost of capital. The following are examples of factors in the macro economy:
economic growth exchange rates
inflation rate
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The present condition of the economy should be kept in the mind of the organization, and should contribute towards the development of the economy.
Social Factors
Social factors include the demographic and cultural aspects of the external macro environment. These factors affect customer needs and the size of potential markets. Some social factors include:
population growth rate age distribution
career attitudes
emphasis on safety
If Nokia want to have a huge market share then they have to learn the condition of the society. They have to learn the demography of the Indian society. They should know the needs of the society and should provide good quality services.
Technological Factors
Technological factors can lower barriers to entry, reduce minimum efficient production levels, and influence outsourcing decisions. Some technological factors include:
R&D activity automation
technology incentives
rate of technological change
As Nokia is famous in mobile phone technology, and till now they are providing new technologies in cell phones which are appreciated by customers and in case of Nokia networks they have to provide strong network which will be present everywhere and this will only be possible only if Nokia has advanced technology.
Swot analysis:-
Strengths:-
1) Huge market share in mobile sector2) Nokia has world-class research, design and engineering team
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3) Nokia has global relationships with all major phone companies worldwide
4) Nokia is rated the world's fifth most valuable brand5) Nokia's strong management team has come through many crises
unscathed
Weaknesses:
- Nokia will likely be late in developing third-generation (internet-enabled)
phones
opportunities:
- The world biggest phone companies are willing to pay top dollar to offer its
customers Nokia's snazzy phones
- There is growing world market for cell phones and network, especially in
developing countries such as China and India
- The cell phone market should reach 1.5 billion units per year by 2007
Threats:
- The European market for cellular phones with current technology is nearly
saturated
-threats from competitor like Airtel and Vodafone
Nokia vision
Nokia is a consumer led company. There is a progressive and continuous increase in consumer involvement with technology and communications globally. People are broadening their modes of communication to include the web and, social networks are becoming central to how people communicate.
People want to be truly connected, independent of time and place, in a way that is very personal to them. And, Nokia’s promise is to connect people in new and better ways.
Nokia’s strategy is to build trusted consumer relationships by offering compelling and valued consumer solutions that combine beautiful devices with enriched services.
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Product description:-
Product- mobile Sim
Category- pre-paid and post paid
Features- related to different plans.(post paid)
Students scheme(pre paid) – 50 rs sim, 1 yr validity, local call 40 paisa, std-60
paisa, sms 10 paisa, free hello tune
For business people- 100 rs sim, 1yr validity, local & std call-60 paisa, sms 20
paisa
In case of post paid sims, customized services will be given and according to
customers demand different plans will be made and charged.
Marketing strategy
Geographic
World region – Asia
Country – India
Cities – Reach out maximum places
Demographic
Age – All age group
Gender – Male, Female
Income – All income groups
Occupation – Every sector
Religion – Irrespective of religion
Psychographic
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Social class – All class of people
Lifestyles – Urban, rural, and even far villages
Behavioural
Benefits – Quality
Loyalty status – Strong
Positioning:-
Positioning is the process of creating the image of the product that holds in the
mind of the consumers, relative to competing products. Positioning helps
consumers understand what is unique about the products when compared with
the competitor’s product. Nokia is going to position all segment groups.
Marketing mix
Product:-
Product involves mobile Sims.
Price:-
Price will be kept, keeping in mind competitor’s price. Mainly while pricing,
different segments and different plans they are taking will be kept in mind.
Place:-
Product will be available in Nokia centres. Besides this, different vendors,
retailers, suppliers can be used. Canopies can also be made outside school,
colleges, offices, and main stress will be laid on rural market.
Promotion:-
Promotion is a key element of marketing program and is concerned with
effectively and efficiently communicating the decisions of marketing strategy. It
influences the target consumer’s perceptions to facilitate exchange between the
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marketer and the consumer. Some of the promotional strategies used by Nokia
are:-
1) Advertising on TV, Radio
2) Direct selling
3) Personal selling
4) Different offers
5) Motivating the channel i.e.distributer margin
6) Free sims, who purchases any Nokia mobile phone
Short & long term projection
Projections are to be forecasted on the basis of marketing plan, whether it is
implemented in a proper way or not, whether all the process is going according
to our estimations or our planning. Keen eye should have to be on the
implementation of the plan. The results can be known by seeing whether we
have achieved the estimated target or not. As Nokia is a well establishes brand,
its new strategy of Nokia mobile networks will be at a great success. Estimated
market share will be 25% within a year.
Conclusion
As Nokia is the leading manufacturer of mobile phones whole over the world,
its new strategy of diversification in Nokia Mobile Network will be at great
success, also customers are loyal to Nokia and Nokia has positioned itself
properly in the minds of all the customers. It will be easier for Nokia to attract
its existing customers. Besides this Nokia with its latest technology and strong
networks is laying more stress on rural areas where till now no network has
satisfied rural people.
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References
Lehman, Donald R product mgmt
Marketing%20Plan%20Outline.htm
www.businessweek.com/globalbiz/.../analyst_doubts.html
discussions.europe.nokia.com/discussions/board/message