marketing plan for apple iphone 5g
TRANSCRIPT
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Introduction:
Apple iPhone 5G is the stylish popular mobile.it has color screen,high defination camera &
is well equipment for music,video and web access,as well as having communication
e.t.c.ahe Apple I is the first product of apple,was sold asw an assembled,circuit bord and
lacked basic features such as keyboard ,monitor and case.Apple will be competing with
Nokia,Sonic,Research in motion,Motorola and other wellestablished rivals in a crowded.
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Vision and mission:
Our Vision
Our vision is to be the worlds pre-eminent Interior designer/builder of unique,
architectural memorial structures.
Our Mission
The Apple develops alliances with its customers to ensure their complete satisfaction with
the entire Interior design and construction experience. This not only means that Apple will
deliver a high quality Interior, on time and on budget, but that customers will have
complete confidence and peace of mind throughout the process of working with Apple, that
all risks have been managed and all reasonable contingencies planned for. Apple valuesintegrity; our practices are honest, our conduct is legal and ethical. Although we are
motivated by a fair return on our investment, we are always striving for win/win
partnerships with customers who share our desire to design and build memorial Interior
structures, that add value to the communities in which they are built and assist owners in
keeping the promise of perpetuity that they have made to their lot holders.
To this end, we are committed to effectively communicating to our customers the benefits
of the Apple design/build process, and poured-in-place construction methodology. We will
ensure that our customers receive real and measurable value from our years of experienceworking around the world. Our employees are our most important resource in achieving
our mission. At Apple, we focus on recruiting, developing and retaining employees with the
skills and competencies required to maintain a dynamic corporate culture driven by the
values of quality, innovation and safety. We then provide our people with the most effective
tools and technologies required to further ensure our customers are completely satisfied
with every stage of their working partnership with Apple.
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CURRENT MARKET SITUATION:
Apples marketshare of the world PC market has reportedly hit a 15-year high.
The company now holds about 5.2 percent of the worldwide market, growing 24.6 percent
in the past year. Compared with the overall markets 5.3 percent growth in the past year,
that makes Apple look very good, indeed.
Multifunction cell phones, e-mail devices, and wireless communication devices have
become commonplace for both personal and professional use. Research shows that the
United States has 262 million wireless phone subscribers, and 85 percent of the population
owns a cell phone.
Competition is therefore more intense even as demand flattens, industry consolidation
continues , and pricing pressures squeeze profitability worldwide, Nokia is the smart
phone leader, holding 45 percent of the global market. Research in motion, maker of the
black berry is the smart phone runner-up, holding 13 percent of the global market, in the
U.S market black berry is the market leader (with a 42 percent share) and apple, maker of
the iphone ,is the runner-up(with a 20 percent share).To gain market share in this dynamic
environment, apple must carefully target specific segments with feature that deliver
benefits valued by each customer group.
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Figure: current market situation of United State
Market Description:
The iPhone 5G targets consumers who need to store information and communicate orpeople who want entertainment on the go. Apples target segments consist of professionals,students, corporate users, entrepreneurs, and health care workers. Currently, the marketfor high-end phones like the Apple iPhone 5G is small. Few people want Internet, video,and PDA features in one device because of the high price. The smart phone market is stillrelatively small compared with general phone market. The market will rapidly increase in
coming years due to lower prices and greater power.
0
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nokia black berry apple
Series1
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PRODUCT REVIEW:
Everybody is interested to know about Apple iPhone 5G features, its plus and minuspoints. Everywhere, whether in universities, colleges, caf or clubs etc. topic is the AppleiPhone 5G most favorite one .Apple first product is APPLE I. Apples iPhone 4G launchedcouple of months ago and iPhone 4G is one of the talk of town.
Steve Jobs introduces this new IPhone 5G with nearly hundred of new features. Claimed byGizmodo the epitome of iPhone, this iPhone 5G has some totally new and useful featureswhich are really welcomed by the new generation as fulfilling their need of the hour.
Take a closer look of this iPhone 5G model you will find these characteristics;
Stainless steel body
Glass top
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Time Machine in iPhone 5G
Time machine (is mobile phone instead of watch going to make this myth true???) in aminiature form will be offered to send back an object about a week by transforming. Anunbelievable feature in iPhone 5G, Is it possible??? keep our fingers crossed.
iPhone 5G Scanner
It is also said that an application of scanning would be present in iPhone 5G to facilitate theuser with more advanced feature. The portable scanner is helpful for students and also foroffice work.
Ultrasound Technology in iPhone 5G
It does not give sense but rumors are there that coming iPhone 5G have ultrasoundtechnology to examine.
Video Conferencing in iPhone 5G
There is also the possibility of doing video conference. This iPhone 5G feature is quiteappealing and a helping office tool.
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Other apple product:
iPad:
The iPad is a line oftablet computers designed, developed and marketed by Apple Inc.,
primarily as a platform for audio-visual media including books, periodicals, movies, music,games, and web content. The iPad was introduced on January 27, 2010 by Apple, Its sizeand weight fall between those of contemporary smartphones and laptop computers. TheiPad runs the same operating system as the iPod Touch and iPhoneand can run its ownapplications as well as iPhone applications. Withoutmodification, the iPad will only runprograms approved by Apple and distributed via the Apple App Store.
Ipod:
On October 23, 2001, Apple introduced the iPod digital music player. It has evolved toinclude various models targeting the wants of different users. The iPod is the market leaderin portable music players by a significant margin, with more than 220 million units shipped
as of September 2009.Apple has partnered with Nike to offer the Nike iPod Sports Kitenabling runners to synchronize and monitor their runs with iTunes and the Nike+website. Apple currently sells four variants of the iPod.
iPhone:
At the Macworld Conference & Expo in January 2007, Steve Jobs revealed the long
anticipatediPhone, a convergence of an Internet-enabled smart phone and iPod. The
original iPhone combined a 2.5G quad band GSM and EDGE cellular phone with features
found in hand held devices, running scaled-down versions of Apple's Mac OS X (dubbed
iOS, formerly iPhone OS), with various Mac OS X applications such as Safari and Mail. It also
http://en.wikipedia.org/wiki/Tablet_computerhttp://en.wikipedia.org/wiki/Apple_Inc.http://en.wikipedia.org/wiki/Smartphonehttp://en.wikipedia.org/wiki/IOS_(Apple)http://en.wikipedia.org/wiki/IPod_Touchhttp://en.wikipedia.org/wiki/IPhonehttp://en.wikipedia.org/wiki/Jailbreak_(iOS)http://en.wikipedia.org/wiki/App_Store_(iOS)http://en.wikipedia.org/wiki/IPodhttp://en.wikipedia.org/wiki/Nike,_Inc.http://en.wikipedia.org/wiki/Nike%2BiPodhttp://nikeplus.nike.com/nikeplus/http://nikeplus.nike.com/nikeplus/http://en.wikipedia.org/wiki/Macworld_Conference_%26_Expohttp://en.wikipedia.org/wiki/IPhonehttp://en.wikipedia.org/wiki/IPhonehttp://en.wikipedia.org/wiki/Smartphonehttp://en.wikipedia.org/wiki/2.5Ghttp://en.wikipedia.org/wiki/Quad_bandhttp://en.wikipedia.org/wiki/Global_System_for_Mobile_Communicationshttp://en.wikipedia.org/wiki/Enhanced_Data_Rates_for_GSM_Evolutionhttp://en.wikipedia.org/wiki/Safari_(web_browser)http://en.wikipedia.org/wiki/Mail_(software)http://en.wikipedia.org/wiki/Mail_(software)http://en.wikipedia.org/wiki/Safari_(web_browser)http://en.wikipedia.org/wiki/Enhanced_Data_Rates_for_GSM_Evolutionhttp://en.wikipedia.org/wiki/Global_System_for_Mobile_Communicationshttp://en.wikipedia.org/wiki/Quad_bandhttp://en.wikipedia.org/wiki/2.5Ghttp://en.wikipedia.org/wiki/Smartphonehttp://en.wikipedia.org/wiki/IPhonehttp://en.wikipedia.org/wiki/Macworld_Conference_%26_Expohttp://nikeplus.nike.com/nikeplus/http://nikeplus.nike.com/nikeplus/http://en.wikipedia.org/wiki/Nike%2BiPodhttp://en.wikipedia.org/wiki/Nike,_Inc.http://en.wikipedia.org/wiki/IPodhttp://en.wikipedia.org/wiki/App_Store_(iOS)http://en.wikipedia.org/wiki/Jailbreak_(iOS)http://en.wikipedia.org/wiki/IPhonehttp://en.wikipedia.org/wiki/IPod_Touchhttp://en.wikipedia.org/wiki/IOS_(Apple)http://en.wikipedia.org/wiki/Smartphonehttp://en.wikipedia.org/wiki/Apple_Inc.http://en.wikipedia.org/wiki/Tablet_computer -
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includes web-based and Dashboard apps such as Google Maps and Weather. The iPhone
features a 3.5-inch (89 mm) touch screen display, 4, 8, or 16 GB of memory, Bluetooth,
and Wi-Fi (both "b" and "g").The iPhone first became available on June 29, 2007 for $499
(4 GB) and $599 (8 GB) with an AT&T contract.
Apple TV :
At the 2007 Macworld conference, Jobs demonstrated the Apple TV , (previously known asthe iTV), a set-top video device intended to bridge the sale of content from iTunes withhigh-definition televisions. The device links up to a user's TV and syncs, either via Wi-Fi ora wired network, with one computer's iTunes library and streams from an additional four.The Apple TV originally incorporated a 40 GB hard drive for storage, includes outputsfor HDMI and component video, and plays video at a maximum resolution of720p.
http://en.wikipedia.org/wiki/Dashboard_(Mac_OS)http://en.wikipedia.org/wiki/Google_Mapshttp://en.wikipedia.org/wiki/Dashboard_(Mac_OS)http://en.wikipedia.org/wiki/Bluetoothhttp://en.wikipedia.org/wiki/Wi-Fihttp://en.wikipedia.org/wiki/AT%26Thttp://en.wikipedia.org/wiki/Apple_TVhttp://en.wikipedia.org/wiki/Apple_TVhttp://en.wikipedia.org/wiki/HDMIhttp://en.wikipedia.org/wiki/Component_videohttp://en.wikipedia.org/wiki/720phttp://en.wikipedia.org/wiki/720phttp://en.wikipedia.org/wiki/Component_videohttp://en.wikipedia.org/wiki/HDMIhttp://en.wikipedia.org/wiki/Apple_TVhttp://en.wikipedia.org/wiki/Apple_TVhttp://en.wikipedia.org/wiki/AT%26Thttp://en.wikipedia.org/wiki/Wi-Fihttp://en.wikipedia.org/wiki/Bluetoothhttp://en.wikipedia.org/wiki/Dashboard_(Mac_OS)http://en.wikipedia.org/wiki/Google_Mapshttp://en.wikipedia.org/wiki/Dashboard_(Mac_OS) -
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Competitive review:
The purpose of a competitive review is to identify key competitors, describe their market
positions, and brifly discuss their straegies.
Nokia: The market leader in smartphones, Nokia offers a wide range of products forconsumers and professionals. It recently purchased the market of the symbian opareting
system and made it into a separate foundation dedicated to improving and promoting this
mobile software platform. Many of Nokias smartphones offer full keyboard, similar to
research in motion models, but stripped-down models are available for user who do not
require the full keyboard and multimedia capability.
Sonic: Built in dual cell phone .Digital music,three-inc color screen,4 megapixledigital camera,memory 2ogb,internet phone functionality with LinuxOS. It recently
purchased the market of the symbian opareting system and made it into a separate
foundation dedicated to improving and promoting this mobile software platform.
RIM: Research in Motion makes the lightweight BlackBerry wireless multifunctionproducts that are especially populer among corporate user. RIMs continous innovation and
solid customer service support clearly strengthen its competitive standing as it introduces
smartphone with enhanced feature and communication capabilities. RIMs newer
smartphone comeequipped with the BlackBerry OS.
Motorola: Motorola, a global giant, has been losing U.S. market share to Apple andResearch in Motion, in particular, bacause it has slowed the place of new productintroduction. One of its top smartphone models in the slender, lightweight quad-band Q,
which incorporates e-mailand text message functions, photo caller identification, a full
keyboard, camera with flash, removable memory, and more. After rebate, the Q is priced at
$149.99 with a two year AT&T Wireless contact, although the retail price withouta contract
is considerably higher.
Samsung: Value, style, function: Samsung is a strong competitor, offering a varietyof smartphone for consumer and business segment. Some of its smartphones are available
for specific telecommunications carriers and some are unlocked ready for any compatible
telecommunication network. Its instinct is a smartphone with features similer to the
iPhone.
See the table 1.1
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Table 1.1 | Sample of Competitive Products and Pricing.
Competitors
Model Feature Price
Nokia E61i Quad-band for worldwide phone, e-mail, andinternet access, backlit keyboard, corporate andpersonal e-mail integration, 2.8 inch screen, 2megapixel camera, memory card, Symbian OS.
$355withoutphonecontract
Sonic S1000 Digital music,three-inc color screen,4 megapixledigital camera,memory 2ogb,internet phonefunctionality with LinuxOS.
$104withoutphonecontract
RIM BlackBerryCurve
Phone, wireless e-mail and internet access, 2megapixel camera, maps, GPS, audio videorecording, expandable memory, BlackBerry OS
$149.99with rebate,phonecontract
Motorola Q Extremly thin and light, keyboard, quad- bandfunctionality for world wide use, cameraincluding flash, e-mail and texting function,Bluetooth, voice activated dialing, Windows OS.
$449.99withoutphonecontract
Samsung Instinct Phone plus e-mail and speedy internet access,voice guide GPS, 3.1 inch touch screen,expendable memory, 2-megapixel camera, liveTV, FM radio, proprietary OS.
$129.99with rebate,phonecontract
Distribution
AT&T and eventually other major cellular providers like Verizon. Goal is availabilitywith all phone providers.
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Purchasable direct from Apple online, and from major third-party online retailers likeAmazon.com.
Apple stores in U.S., Japan, U.K., Canada, and worldwide. All major electronics retailers: Wal-Mart, Best Buy, Circuit City, etc.
SWOT Analysis of iPhone 5G
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Strengths
Innovative The iPhone 5G has an innovative touch screen that is patented and
unmatched by any other mobile product today. It also has many functions of other mobile
products all in one device.
CompatibilityThe phone will work with iTunes and with other Mac/Apple products like
the new Apple TV, allowing for wireless connectivity to the big screen. The iPhone5G is
also compatible with many Mac OS software tools. Mac OS compatibility means that the
iPhone5G has limitless potential for upgradeability.
Ease-of-Use The all-new touch screen interface making operations extremely intuitive. It
is radically different from those of other phones or PDAs that recognizes multi finger
gestures, just as the human hand normally behaves. The Mac OS X application imbedded
into the iPhone 5G assures users will easily recognize what they can do
Brand awareness Apple is well known for cool essential gadgets like the iPods along
great technological innovations like the original Macintosh.
Price At $600, the iPhone 5G would be sold at a reasonable price for its value. It
outperforms any other PDA or smart phone on the market and the convenience of having
multiple features combined into one-device increases its overall value.
Quality The iPhone 5G has one of the brightest and most scratch resistant screens in the
market. It also has a fine metallic finish that is durable and light. The software suite
included is also unsurpassed with their ease of use and resistance to computer viruses.
Weaknesses:
Image The Apple brand is not targeted towards business people, which most smart
phones have targeted. Doesnthave a reputation as being compatible with the corporate
world.
Price Apple does not yet offer lower priced models for more cost conscious consumers.
User InterfaceTouch screen interfaces suffer from the problem of gorilla arm, in which
long-term use of a flat, solid surface for input becomes uncomfortable.
Opportunities
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Increasing demand and expansion to a new target segment Apple will continue to
target the business productivity market who wants an all in one computing solution. But as
technology advances and smart phones get cheaper companies also have a great
opportunity to target people who want entertainment. Apple will attract these consumers
and get iPod users to upgrade to iPhones 5G.
Upgradeable Since software on the iPhone 5G can be updated, it allows new exciting
features to be brought in which take advantage of the touch screen ability. Future versions
will also be hardware upgradeable.
Partnerships Apple can collaborate with many powerful global mobile phone companies
to flood the market with iPhones 5G , which reduces costs in marketing and increases
revenue through long-term agreement deals.
Threats
Increased competition Smart phones are easier to make now more than ever. More
companies may enter the market, given that there are few barriers to entry other than
patents. Competitors or even Apple contractors can maneuver around patents to create
similar devices.
Downward pricing pressure The iPhone 5G is marketed as a high-end phone, but
phone prices are almost certainly going to fall when other companies undercut the price of
iPhones 5G.
Difficulty expanding into Asian market There is less hype and interest in Asia since
smart phones are better known and already widely used.
OBJECTIVES & ISSUES :
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We have set an aggressive buy achievable objective for the first and second years of market
First-year Objectives during the iphone 5G initial year on the market, we are aimingfor units sales volume of 500000
Second-year Objectives - Our second-year objectives are to sell a combined total of onemillion units of our two models and to achieve breakeven early in this period.
ISSUES: An important objective will be to extend on the Apple brand name and link to the
established meaningful positioning. Apple has invested heavily on the iPod brand and we
plan to capitalize on the brand when marketing the iPhone. We will extend on Apples
image of innovation, quality, and value. In addition we will measure the awareness and
response in order to make adjustments to our marketing campaigns as necessary.
Marketing Strategy :
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Target markets:iPhones 5G marketing strategy is to differentiate the iPhone5G from
other PDAs on the market. One of our primary customer targets is the middle-upper
income professional that need one portable device to coordinate their busy schedules and
communicate with colleagues, friends and family. Our secondary consumer targets are high
school, college and graduate students who need one portable multifunction device. Mainly
this market will be replacing their iPod and cell phone with the iPhone 5G.
Our primary business target is to partner with large cell phone service providers, AT&T,
Verizon, Sprint and Cellular One; As well as large enterprise software firms where
information is critical to the end user. Are secondary business target is mid-to mid-size
corporations that want to help managers and employees stay in communication or access
critical data on the go. This market segment will consist of companies with $10-$50 million
in annual sales. These are entrepreneurs and small business owner who need an all-in-one
device for work and play.
Positioning: Using product differentiation, we are positioning the iPhone5G as the
versatile, convenient, value-added device for personal and professional use. The marketing
strategy will focus on the convenience of having one device for communication, but also
music, pictures, and video, and full Internet access. The iPhone 5G will be promoted as both
professional and hip.
Strategies
Product: The iPhone5G will have a full year warranty along with an optional three-year
Apple Care warranty. We will package the iPhone5G as tastefully as all Apple products are.
Special editions of the iPhone5G will also be introduced including the iPhone5G Beatles
Edition celebrating the 40th anniversary of Sgt Pepper. We will be shipping in 2011 a
cheaper less advanced iPhone 5G along more advanced version of the iPhone5G designed
for professionals with these additional features:
Larger, removable disk storage capacity support for USB memory sticks, digitalcamera memory cards, external hard drives.
Lower weight and thinness should fit into a wallet or become the wallet (withfeatures to act as a credit or debit card).
Significantly longer battery life should play movies for twice as long; battery shouldbe easily replaceable.
5G wirelesses even faster, more incredible speeds than ever offered on this sort ofdevice. This will leapfrog the competition.
GPS functionality more precise information on location. Can link with software toadd even more functionality.
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Peer to peer wireless exchange Zune has this. Lets you easily share your music andpictures.
Improved camera For more detailed pictures and high quality video conferencing.
Other feature of iphone 5G is below:
exceptionally thin
side buttons for volume controls
easily approached sim-tray
camera on front with microphone on the back
top second microphone for noise control
button for sleep or wake mode
headset input.
Pricing: We set our base model 64gb at a low $600 dollars. Larger 8gb models will be
listed at $399 dollars. We will also sale special limited edition Beatles iPhones upon rollout.
These of course are premium versions of the iPhone5G will deluxe packaging and the
entire re-mastered Beatles iTunes catalog already preloaded. We have decided to lower our
prices to ensure we establish market dominance in as short of time as possible.
Distribution: We are aiming for massive rollout worldwide at all reputable major retailers
online and brick n mortar stores along with cellular phone providers. All Apple Stores the
Apple website will dedicate themselves to the iPhone 5G and also provider channel
partners by providing product demonstrations. Eye catching displays will be found at all
physical stores featuring the iPhone5G to make the product stand out from the pack. AppleStores will have the iPhone on display a full month before its worldwide release. This is
designed to lure consumers into Apple stores and see the whole range of products Apple
can offer.
Marketing and Communication: We will integrate our message of revolutionary
communications and audio/visual experience together in all of our media advertisements.
Prominently featured to differentiate our product against others is the touch screen
functionality. We will also emphasize our brand prominently and associated the iPhone5G
with the iPods groundbreaking lineage. Our ads need to be original but tasteful at the sametime. Research about media consumption patterns of our targeted audience will help our
advertising agency choose appropriate media and timing to reach prospects before and
during product introduction. A massive TV campaign is planned for the month of June will
feature a soon to be legendary ad that will remind people of Apples 1984 Super Bowl ad
and be the talk of the country, generating further attention. Thereafter, advertising will be
appearing on a regular basis to maintain general public awareness and communicate
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various differentiation messages to several targeted groups. To attract, retain and motivate
channel partners to push the product, we will send personnel to inform them on how to
market the iPhone5G along with other Apple products.
Marketing Research:
We use a large variety of consumer research in order to further improve the iPhone 5G as
the market changes. Staying close to the end user and listening to the customer will be
paramount to our success. Through the use of focus groups, feedback from consumer
surveys and brand awareness studies to insure we know of the iPhone 5G is view by the
world. Targeting segments will be important in order to extend the iPhone5G reach to
business and a broader professional base. Four age groups will be targeted: 15-20 years,
20-25 years, 25-45 years, and 45 years and up. These groups will give an expansive view of
the study groups to include middle and upper income individuals. High School and College
aged people will demonstrate social uses. The 25-45 years group will be used to determine
business application and social/personal use, and finally the 45 years and above will give
us a plan to market to more senior well-refined group. This research will be done through
surveys (via email campaign through portals such as, iTunes and other on-line application
developed for the iPhone5G and interviews (in Apple stores) with the same age groups
listed above. The surveys will target to not only to current Apple customers but also
consumers not currently using Apple products. It is important to weed out members who
have a bias view to insure non-prejudice data. In order to bring the iPhone5G to the front of
the business world it is important to research different ways to grow the 15-25 year oldgroup into business uses of the product. Brand awareness will be an important tool in
taking the Apple brand from "social cool" to "business cool".
We will also ask for feedback on iPhone5G features, and implement those changes most
important to the end user in the next generation iPhone5G. To ad incentive, and encourage
users to participate we'll offer opportunities to win gift certificates. In addition, we will use
customer satisfaction studies provided by various private third party firms to get a larger
non-biased sampling. We will also allow users themselves to design their own ideal iPhone
5G on-line and use any useful ideas to further refine future iPhone 5G models. Finally, we
will continuously scour the Apple fan websites to understand what the Mac faithful are
saying, as they are our best customers.
Action Programs:
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January: Major market rollout at AT&T and Apple stores begins in earnest at the end of the
month, after finals week for college students. Also available on Apple.com along with select
academic institutions and reputable retail chains with well laid out Apple sections.
Roll out with ambitious ground breaking ads like famous 1984 Apple ad which introduced
the Macintosh slowly over the month as to build anticipation, even to the Mac faithful. The
TV ads will all appear on the highest rated shows. Selectively put print ads in high end and
famous magazines to emphasize the products innovations. Introduce Beatles Edition
rollouts out in select numbers. Steve must appear in numerous special appearances at
Apple stores across the country to ramp up excitement.
February : Back to school special for students in high school and college. Students get a
100-dollar rebate when purchasing a new Mac Book with the iPhone5G. Availability will
expand fully to other mass vendors like Best Buy and Amazon.com. New advertising
campaign also is initiated to refresh consumers on the product after the hype.
march: New ad campaign for the holidays. Price remains the same to increase profitability,
no discounts. Continue to tie the iPhone5G will other Apple products like Apple TV and
Apple Airports.
April: Build buzz for next generation iPhone5G at Macworld. Announce cheaper iPhones
along with more Pro versions at appropriate price levels.
2011: iPhone5G 2nd generation released with another new ad campaign emphasizing the
new features. Low cost, smaller version with more limited features released, called iPhone
5G Nano. High-end professional version called iPhone5G Pro released with greater
memory, battery time, video conferencing and professional application support. The
original iPhone5g will get an incremental upgrade. Promote heavily during the Olympics in
Beijing to further international presence of Apple and the iPhone5g.
2012: iPhone5G gets major technical upgrade with advanced 3D abilities along with a host
of still being developed features.
2013: The entire galaxy of the iPhone5G line will be the leading player in the world of
wireless technology with the goal of at least 50 percent market share.
Budgets:
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Total first year sales revenue for the Apple iPhone 5G is projected at $75 million, with an
average wholesale price of $150 per unit and variable cost of $100 per unit for a unit sale
volume of 500,000. We anticipate a first year loss of up to $8 million on the 5G model.
Break even calculations indicate that the 5G will become profitable after sale volume
exceed 650,000, early in the products second year. Our break even analysis of Apples first
smartphone product assume per unit wholesale revenue of $150 per unit, variable cost of
$100 per unit, and estimated first year fixed costs of $32,500,000. Based on these
assumptions, the break-even calculation is
32,500,000
$150 - $100
= 650,000 unite
Controls
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Implementation
We are going to give workers $5 incentive pay for every non reject phone they produce
(20% of worker total compensation will be incentive pay), $10 per phone six sigma quality
program, and compensate each worker $5000 each year for best practice training. In
addition, we are planning to use control measures to closely monitor quality and customer
service satisfaction. The iPhone5G will include an Apple Customer Service Bar and a
customer service phone number stored in the phone book so that consumers can contact
the main headquarters about any possible technical problems. This will enable us to react
swiftly in correcting any problems that may occur. Other early warning signals that will be
monitored for signs of deviation from the plan include monthly sales (by segment and
channel) and monthly expenses.
In case of slow sales, we will immediately offer rebates of iPhone5G to customers who have
purchased other Apple products. This will promote synergy and lure buyers to buy otherApple products as well. Apple can demonstrate their understanding of the upper-level
consumer for whom style is a key purchasing determinate, and can simultaneously develop
deep relationships with two very different segments: those who have it and those who
aspire. The combination of updating the product and our low price will allow us to build
market share and attract repeat buyers.
Marketing Organization
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Our consulting group of four holds the overall responsibility for the iPhone's marketing
strategy and direction. To better adjust our strategy to both domestic and international
markets, we will need additional Apple Marketing Managers to execute localization
strategy. This is best implemented from the top down. In order to for our strategy to work,
we will need CEO Steve Jobs to dedicate the iPhone5G team of Marketing Managers,
Operations Managers, Design Engineers, Hardware Engineers, Software Engineers, Product
Managers and Business Development Managers. These people will be essential in building
not only the product, but also the relationships necessary for sustained growth.
Apple's Marketing Managers will need to seek ad agencies to implement our promotion.
However, Steve Jobs will be the ultimate media spokesperson. As Marketing Managers
come up with new feature and attributes, Operations and Engineering will need to
implement them quickly to ensure customer satisfaction and loyalty.
Our Process:
To plan our strategy we will meet monthly with the board of Apple, present our
information, and make a proposal for continued marketing efforts. Before each meeting our
team will meet in private, with each person presenting their own proposal based on the
information they have learned. After the initial proposals, we will vote on the best one or
come to a compromise. The final proposal sent before Apple is the result of that meeting.
Conclustion:
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References:
1. Principles of MarketingKotler,Armstrong
13th Edition
2. www.apple.com