marketing of services rishikesh

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    Marketing of servicesPresented by:

    Sambhaji BhapkarRushendra Tarte

    SatishGajre

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    Service sector Talwalkars fitness club.

    Venue: 2nd floor, Pagariya Tower, opp. District

    court, Adalat road, Aurangabad.Pagariya auto

    Venue: Pagariya Tower, opp. District court,Adalat road, Aurangabad.

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    Talwalkars Fitness ClubMadhura Bhaskar [ Floor Manager ]

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    Mr. Vishnu Talwalkar in 1932

    70 branches all over India

    Head Quarter at Mumbai MAHALAXMI

    History

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    SERVICESCoaching on technical basis.Personal Trainer for:

    Massage.

    Gym floor and cardio.

    Aerobic and yoga room

    Steam and sauna bath

    Beauty SaloonThe Pool

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    Advertising : Newspaper, Banners, SocialEvents, Body building Show.

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    Keep Fit MembershipPlanFellowshipperiod

    RackPlan

    2 months 4500/-

    4 months 7500/-

    8 months 12000/-

    14 months 17000/-

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    Product

    Body building supplement products

    Provide Fruit & Vegetables Juice.

    Nutrition

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    Pagariya Auto Umesh GulwelkarFinance manager

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    servicesFinancial services.

    Customer care services.

    After sales services.Alert services.

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    SERVQUAL methodology

    Tangibles: physical facilities,equipment, appearance

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    Responsiveness: Willingness to help.

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    Advertising through Newspaper, Road show,Company events & Media

    Customer complaints handle through CustomerCare Manager (Sanjay Chate)

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    CONCLUSION

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    THANK YOU!!!!