marketing myopia.docx 4
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Marketing myopia is a term used inmarketingas well as the title of an important marketing paper written
byTheodore Levitt.[1][2]
This paper was first published in 1960 in theHarvard Business Review, a journal
of which he was an editor. Marketing Myopia refers to "focusing on products rather than customers."
The Myopic culture, Levitt postulated, would pave the way for a business to fail, due to the short-sighted
mindset and illusion that a firm is in a so-called 'growth industry'. This belief leads to complacency and aloss of sight of what customers want.
Some commentators have suggested that its publication marked the beginning of the modern marketing
movement. Its theme is that the vision of most organizations is too constricted by a narrow understanding
of what business they are in. It exhorted CEOs to re-examine their corporate vision; and redefine their
markets in terms of wider perspectives. It was successful in its impact because it was, as with all of
Levitt's work, essentially practical and pragmatic. Organizations found that they had been missing
opportunities which were plain to see once they adopted the wider view. The paper was influential. The oil
companies (which represented one of his main examples in the paper) redefined their business
asenergyrather than justpetroleum. By contrast, when theRoyal Dutch Shellembarked upon an
investment program innuclear power, it failed to demonstrate a more circumspect regard for their
industry.
One reason that short sightedness is so common is that people feel that they cannot accurately predict
the future. While this is a legitimate concern, it is also possible to use a whole range of business
prediction techniques currently available to estimate future circumstances as best as possible.
There is a greater scope of opportunities as the industry changes. It trains managers to look beyond their
current business activities andthink "outside the box". George Steiner (1979) is one of many in a long line
of admirers who cite Levitt's famous example on transportation. If a buggy whip manufacturer in 1910
defined its business as the "transportation starter business," they might have been able to make the
creative leap necessary to move into the automobile business when technological change demanded it.[3]
The marketing myopia theory was originally proposed by Theodore Levitt. The theory
states that marketers should look towards the market and modify the company and
products accordingly rather than looking towards your own company, its potential and
then catering the market. The needs of the market should receive first priority.
Theodore levitt asks a very interesting question as an example for marketing myopia.
His question is, if Hollywood were into television rather than movies, wouldnt it have
profited more? This is true because as we know the major crowd of hollywood is
concentrating into making movies and actually money is more into television.Thus, if hollywood would have catered to the television market, they would have earned
more. And Theodore levitts marketing myopia theory has turned right as hollywood has
entered television with renowned movie maker twentieth century fox as well as sony
televisions and other channels.
http://en.wikipedia.org/wiki/Marketinghttp://en.wikipedia.org/wiki/Marketinghttp://en.wikipedia.org/wiki/Marketinghttp://en.wikipedia.org/wiki/Theodore_Levitthttp://en.wikipedia.org/wiki/Theodore_Levitthttp://en.wikipedia.org/wiki/Marketing_myopia#cite_note-0http://en.wikipedia.org/wiki/Marketing_myopia#cite_note-0http://en.wikipedia.org/wiki/Marketing_myopia#cite_note-0http://en.wikipedia.org/wiki/Harvard_Business_Reviewhttp://en.wikipedia.org/wiki/Harvard_Business_Reviewhttp://en.wikipedia.org/wiki/Harvard_Business_Reviewhttp://en.wikipedia.org/wiki/Energy_industryhttp://en.wikipedia.org/wiki/Energy_industryhttp://en.wikipedia.org/wiki/Energy_industryhttp://en.wikipedia.org/wiki/Petroleum_industryhttp://en.wikipedia.org/wiki/Petroleum_industryhttp://en.wikipedia.org/wiki/Petroleum_industryhttp://en.wikipedia.org/wiki/Royal_Dutch_Shellhttp://en.wikipedia.org/wiki/Royal_Dutch_Shellhttp://en.wikipedia.org/wiki/Royal_Dutch_Shellhttp://en.wikipedia.org/wiki/Nuclear_powerhttp://en.wikipedia.org/wiki/Nuclear_powerhttp://en.wikipedia.org/wiki/Nuclear_powerhttp://en.wikipedia.org/wiki/Thinking_outside_the_boxhttp://en.wikipedia.org/wiki/Thinking_outside_the_boxhttp://en.wikipedia.org/wiki/Thinking_outside_the_boxhttp://en.wikipedia.org/wiki/Marketing_myopia#cite_note-2http://en.wikipedia.org/wiki/Marketing_myopia#cite_note-2http://en.wikipedia.org/wiki/Marketing_myopia#cite_note-2http://en.wikipedia.org/wiki/Marketing_myopia#cite_note-2http://en.wikipedia.org/wiki/Thinking_outside_the_boxhttp://en.wikipedia.org/wiki/Nuclear_powerhttp://en.wikipedia.org/wiki/Royal_Dutch_Shellhttp://en.wikipedia.org/wiki/Petroleum_industryhttp://en.wikipedia.org/wiki/Energy_industryhttp://en.wikipedia.org/wiki/Harvard_Business_Reviewhttp://en.wikipedia.org/wiki/Marketing_myopia#cite_note-0http://en.wikipedia.org/wiki/Marketing_myopia#cite_note-0http://en.wikipedia.org/wiki/Theodore_Levitthttp://en.wikipedia.org/wiki/Marketing -
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According to the marketing myopia theory, to cater a market a company not only
needs to be technically sound and product oriented but it also needs to be customer
oriented. It needs to know what are the needs of the customer and what further
innovations can the company bring to maintain customer interest or how it can adapt to
the changing business market.
Implications of the Marketing Myopia theory- Marketing myopia can be used by
marketers as well as advertisers to determine whether or not they are catering the right
market. Should they adapt their products to cater a larger market. What kind of
advertising strategies should they use. How can they bring about synchronization
between the production capabilities of companies and the demand in the market.
In Summary, Marketing myopia asks the companies to do the following
Be more customer focused
Innovate Be in control
Understand customer desires
Conduct marketing research programs
Marketingstrategyshould be developed keeping feedback of customers in mind.
A link for the complete marketing myopia article by Theodore Levitt
http://www.marketing91.com/strategy/http://www.marketing91.com/strategy/http://www.marketing91.com/strategy/http://www.marketing91.com/strategy/