marketing automation research & small business benchmarks

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What are the MOST EFFECTIVE RESOURCES for planning a marketing automation strategy? MARKETING AUTOMATION STRATEGY Benchmarks for Small & Medium Business How important is MARKETING AUTOMATION to the overall success of a marketing program? 63% 95% of companies use or plan to use marketing automation. What are the MOST IMPORTANT OBJECTIVES of a marketing automation strategy? 51% 48% 42% 38% sale revenue lead generation lead nurturing customer engagement What are the MOST VALUABLE FEATURES of a marketing automation system? Increase 51% Stay the same 46% Decrease 3% Lead nurturing Email marketing 50% 49% 41% Analytics & reporting How will your marketing Automation BUDGET CHANGE in the year ahead? Outsource planning to a specialist In-house planning resources only Combination of outsourced and in-house resources 11% 20% 69% What are the MOST CHALLENGING OBSTACLES to marketing automation success? Lack of an effective strategy Complexity of automation Budget constraints

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What are the MOST EFFECTIVE RESOURCES for planning a marketing automation strategy?

MARKET ING AUTOMATION STRATEGY Benchmarks for Small & Medium Business

How important is MARKETING AUTOMATION

to the overall success of a marketing program?63%

95% of companies use or plan to use marketing automation.

What are the MOST IMPORTANT OBJECTIVES of a marketing automation strategy?

51% 48% 42% 38%

sale

reve

nue

lead

gen

erat

ion

lead

nur

turin

g

cust

omer

eng

agem

ent

What are the MOST VALUABLE FEATURES of a marketing automation system?

Increase 51% Stay the same 46% Decrease 3%

Lead nurturing

Email marketing

50%

49%

41%

Analytics & reportingHow will your marketing

Automation BUDGET CHANGE in the year ahead?

Outsource planning to a specialist

In-house planning resources only Combination of outsourced and in-house resources11% 20% 69%

What are the MOST CHALLENGING OBSTACLES to marketing automation success?

Lack of an effective strategy

Complexity of automation

Budget constraints