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    INTRODUCTIONGroup Members (in order of appearance) HARJYOT SACHDEVA - (2010122)

    VIRAL SHAH - (2010148) ANJALI SETHI - (2010140)

    BOWSMIKAVADLAKONDA - (2010237)

    NUTANNAUTIYAL - (2010220)

    KUNAL GHOSH - (2010194)

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    Mr. Kishore Biyani

    Mr. Kishore Biyani was born in the year

    1961

    Educational Qualifications

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    Has a business which

    has spread over 25

    cities in India, the most

    known are Pantaloon,Big bazaar and Home

    town

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    History about Pantaloons

    Pantaloons was opened in the year 1987

    as Manz wear Private ltd

    First Product launched by Pantaloons

    The Year 1994

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    Unique Features Of Pantaloons

    Strategy of Pantaloons

    Versatile retailing

    R

    ightJ

    ointV

    entures

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    YES

    80%

    NO

    20%

    Do you visit PANTALOONS?

    Sample Size : 80

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    SALES

    PROMOTION

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    Sales Promotion at PANTALOONS

    Price off offer

    Discounts

    End of season sale

    Festive offer

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    Discount coupon Gift voucher

    Pantaloon loyalty programme

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    0

    20

    40

    60

    80

    YES NO

    Do you think PANTALOONS is

    well located for its

    PROMOTION? Sample Size : 80

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    ADVERTISING

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    Impact ofAdvertising

    Introduces a new product

    Creates demand for a product

    Building brand image

    Reduces cost of goods

    Persuade prospects

    Employment

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    Is advertising of pantaloons

    effective?

    70%

    YES

    30%

    NO

    Sample Size : 80

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    Advertising and Elements of

    Marketing Mix Advertising and Product

    Advertising and Price

    Advertising and Place

    Advertising and Promotion

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    What is the customers preference?

    0

    1020

    30

    40

    50

    60

    70

    80

    90

    Pricing Branded

    clothes are

    offered

    Service

    they offer

    Multiple

    brands at

    one place

    Good

    quality of

    clothes

    2nd PREFERENCE

    1st PREFERENCE

    Sample Size : 80

    X axsis : preferences

    Y axsis : percentage

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    PUBLIC

    RELATIONS

    AND

    PUBLICITY

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    Public relations: Pantaloons

    PUBLIC

    RELATIONSSPONSORSHIPCRM

    ASSOCIATION

    PARTNERSHIP

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    Partnership

    Pantaloons greencard

    partners with Jet airways

    Dual Benefits:

    Earn JPMiles

    Green Card Discounts

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    Tier Mapping and Benefits of the Partnership

    JetPrivilege Tier Green Card Tier

    awarded

    Minimum

    purchase criteriafor existing

    JetPrivilege

    members^

    JPMiles for every

    Rs. 100 spent

    Enjoy GC

    discounts/ benefits

    Platinum 7 StarR

    s. 40,000waived off 5 10%

    Gold 5 Star Rs. 20,000

    waived off

    4 7.50%

    Silver 3 StarR

    s. 8,000 waivedoff 3 5%

    BluePlus / Blue 1 Star Rs. 50 (instead

    ofRs. 100

    for regular

    customers)

    2 Gift Voucher

    worth

    Rs. 200 on

    enrolment

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    Sponsorships

    Pantaloons - the

    Title Sponsor of

    Femina Miss India

    Pantaloons Fresh

    Fashion

    Femina FreshTalent

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    Pantaloons brands

    association with

    ROCC (Radio One

    College

    Championship)

    Launch of a

    unique concept

    Pantaloons Youth

    Connect

    Freebies on

    shopping

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    Brand Ambassadors

    Celebrity Endorsements

    Youth Centric

    Bipasha Basu,L

    araDutta, Bobby Deol and

    Zayed Khan as Brand

    Ambassadors

    College Fests

    Promotion through

    Malhaar, Umang

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    Tie-ups with Movies

    Pantaloons RetailIndia Ltd is pursuingfilm merchandisingas a marketing

    strategy for its retailwear outlets

    The idea is to sellstyle to peoplethrough filmmerchandising

    Mr Biyani

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    Tie-up with Rajshri

    Productions for Main

    Prem Ki Diwani Hoon

    Others include

    Tashan, Dostana etc.

    Recent association was

    with movies Jail and 3

    I

    diots

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    Customer Relationship Management

    Different strategies to attract customers

    and to retain them :

    Events

    Fests

    Loyalty Programs: Green card

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    Events

    Toys for Joys

    Discount coupons worth Rs 50 on

    donation of old or new toys atPantaloons

    Organised Drawing competition and

    games for kids

    Publicity through Big FM,

    distribution of leaflets

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    Mothers Day contest

    Mothers day celebrated with kids and

    their mothers

    Contests :Treasure Hunt and DumbCharades

    Winners gets free spa Treatment

    Voucher

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    Fests

    Denim Reunion

    In store theme

    activites Click your Pick

    Confession Box

    Denim Quiz

    Formal Fest

    Store Add - ons

    Get a new hair-doby an expert for

    free on purchase

    of formals.

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    PERSON

    AL

    SELLING

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    The Personal Selling Process

    PRE-APPROACH

    PROSPECTING

    APPROACH

    DEMONSTRATION

    OVERCOMING OBJECTIONS

    CLOSING THE SALE

    FOLLOW-UP

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    Personal Selling at Pantaloons

    Customer satisfaction

    Service retailer

    Young and Energetic Sales force

    Incentives

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    In-store personal selling

    Giving a warm welcome by theshowroom personnel

    Presence of courteous staff to attend on

    the customers

    Assisting the customers in the selection

    of merchandise best suited for

    the customer

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    Reinforce and act as a stimulus at the

    point of purchase

    They are also involved in creating

    awareness about various offers

    Sales force takes customers through pre

    purchase trial service

    Obtaining customer contact

    details

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    Allied service provided by sales force

    Payment Facilities

    Gift Packing

    Alterations

    Helping customers through selection frommerchandise assortment

    Customer Service Desk

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    SUGGESTIONS

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    MOBILE PANTALOONS SHOWROOM

    Mobile Vanhelps to reach

    larger target

    audience Hoarding

    publicity can be

    reduced

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    ETHNICWEARS

    More ethnic wears to attract

    more customers

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    DESIGNERCONTEST

    Winner gets a

    space in

    PANTALOONS

    A contract with

    PANTALOONS

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    ASSOCIATING WITH GREATDESIGNERS

    Associating with the dress designerswill help the sales figure

    Will affect peoples thinking

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    SITTING ARRANGEMENTS

    Sitting

    arrangements

    makes longshopping hours

    comfortable

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    UPCOMING OFFERS

    Pre-planned

    calendar will help

    people to plan their

    schedule in advance

    and also will keep

    them reminding the

    offers period

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    THANKYOU