marketing and pr webinar 1

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Part 1: Public Relations & Social Media Marketing Essentials For Teaching Professionals

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Page 1: Marketing and PR Webinar 1

Part 1:Public Relations & Social Media

Marketing EssentialsFor Teaching Professionals

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Welcome

Howard BrodwinSports and Social Change

Cause Marketing | Corporate Social Responsibility | Social Enterprise

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Public Relations

“If I was down to my last dollar,I’d spend it on Public Relations.”

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Public Relations

“If I was down to my last dollar,I’d spend it on Public Relations.”

~ Bill Gates

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Public Relations

Expand your Definition of Media

PaidAdvertising

EarnedPublic Relations

ReviewsWord of Mouth

OwnedSocial Media

EmailBlog

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Public Relations

Understanding Earned Media

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Public Relations

Understanding Earned Media

It’s what is said about the brand that cannot be controlled by the brand.

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Public Relations

Understanding Earned Media

Public Relations success comes from:

• Creating newsworthy stories • Announcing accomplishments & milestones • Introducing new products or services • Highlighting your expertise

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Public Relations

Understanding Earned Media

Find the Story:

• Why should the press - or the public - care about what you’re doing? • Do you have an interesting story of how you got started in the sport? • Are you doing something unique in the community around golf?

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Public Relations

Understanding Earned Media

Time Sensitive Events

• Introducing a new lesson program?• Are you doing something around a specific holiday/event/time of year? • Can you tie-in with a current event?

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Public Relations

Understanding Earned Media

Press Releases are saturating the market:

• Over 1,800 press releases issued every business day through top 3 wire services.• Each press release costs anywhere from $250 to $1,000 or more to distribute.

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Public Relations

Understanding Earned Media

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Public Relations

Understanding Earned MediaWhat does your audience watch/read/listen to?

• Print - Magazines/Newspapers/Weeklies• Digital - Online/Mobile/Newsletters/Blogs• Radio - AM/FM/Satellite/Digital• Television - Local Network Affiliates• Events & Conferences - Speakers/Panels

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Public Relations

Understanding Earned Media

Building a Media List• Find the Story first• Then identify the Outlets / Reporters• Get contact info: email/phone/twitter/fax

(on the masthead, in bylines, at the end of articles)

• Gather data: circulation/audience size, frequency, editorial calendar, pitch format

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Public Relations

Understanding Earned Media

Creating the Pitch

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Public Relations

Understanding Earned Media

Creating the Pitch: Importance = Newsworthy

Is this important to anyone in the world outside of these walls?

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Public Relations

Understanding Earned Media

Creating the Pitch: Local Vs. NationalSometimes the Ventura County Star is

more important than USA Today

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Public Relations

Understanding Earned Media

Creating the Pitch: Who Cares???• Just because you sent it, doesn't mean they're going to write about it; issue the release to reporters that are going to care.

“A reporter working at a small local paper received 80 press releases in one day –

of which only 2 were relevant to what his paper covers.”~ Jeremy Porter, Journalistics.com

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Public Relations

Understanding Earned Media

Creating the Pitch: EXERCISE

“My recent news is…”

What have you been doing in the past few months?

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Public Relations

Understanding Earned Media

Creating the Pitch: Writing Tips

• Keep it short, simple and to the point• Headline: 80-120 Characters• 1st Paragraph should address the Who/What/Why/When/Where?• Stay around 500 - 700 words, if possible

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Public Relations

Understanding Earned Media

Creating the Pitch: Writing Tips

• Who/What/Why/When/Where

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Public Relations

Understanding Earned Media

Creating the Pitch: Writing Tips

• Include contact info: Phone/Email/Website• Proofread. Then proofread AGAIN.• Have a boilerplate "About _______” • Employ bullet points to highlight key points

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Public Relations

Understanding Earned Media

What to pitch: Write a “Guest Article/Post”

• Local Newspaper/Website/Blogger• Be specific - Have a topic• Why is this beneficial for their audience? • Don't be overly self-serving • Stay within guidelines - length/word count • Proofread

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Public Relations

Understanding Earned Media

What to pitch: Get on TV or Talk Radio

• You are a resource / local expert on Golf• Local morning shows tend to need content• Be "camera-ready" or "microphone-ready”• Speak in sound bites • Cross promote via Owned Media platforms

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Public Relations

Understanding Earned Media

What to pitch: Provide Tips to the Media

• How to get ready for golf season• How to work on your swing in the winter• 5 Stretches for golfers • Top 10 courses to play in ___________.• Top 10 "bucket list" courses

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Public Relations

Understanding Earned Media

Creating the Pitch: Writing Tips

• DO NOT use exaggerated words: Amazing, Revolutionary, Awesome, Fantastic, Ground-Breaking • DO NOT send attachments, unless asked • DO NOT call repeatedly to follow up • DO NOT send the same press release twice

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Public Relations

Understanding Earned Media - Resources

Press Release Distribution

• PR Newswire• PRWeb.com / Vocus• PitchEngine.com• TV News Assignment Desks • MuckRack.com

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Public Relations

Reviews / Word of Mouth

Online Review Sites / Social Media

• Maintain a current profile• Engage with reviewers • Try to resolve customer service issues

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Public Relations

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Public Relations

Reviews / Word of Mouth

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Social Media

Understanding Owned Media

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Social Media

Expand your Definition of Media

PaidAdvertising

EarnedPublic Relations

ReviewsWord of Mouth

OwnedSocial Media

EmailBlog

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Social Media

Understanding Owned Media

Defining Social Media

Consumer generated media and the tools & practices people use to share opinions, insights, experiences and

perspectives.

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Social Media

Understanding Owned Media

Define Social Media

• Platforms: Facebook/Twitter/Linkedin• Photo/Video: Instagram/Pinterest/Vine• Aggregator: RebelMouse/Scoop.it/TagBoard• Consumer Reviews: Yelp• Wikis: user-curated Guide/Directory

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Social Media

Understanding Owned Media

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Social Media

Understanding Owned Media

Goals Audience

Tools

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Social Media

Understanding Owned Media - Goals

Define specific, actionable, reasonable goals

Are you trying to: • Become the voice of “golf” in your community?• Develop interest around lessons or learning to play?• Drive relevant & targeted traffic to your website? • Build a community through story and content? • Generate registration to events?• Attract & engage more customers?

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Social Media

Understanding Owned Media - AudienceFind the channels/platforms that make the most sense to reach your audience:

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Social Media

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Social Media

Understanding Owned Media - Audience

Where is my audience? Everywhere!

Among the 52% of Americans who use multiple social networks: • 73% (38% of the total) use three or more • 56% (29% of the total) use four or more • 40% (21% of the total) use five or more • 30% (16% of the total) use six or more

140 Proof and IPG Media Lab, 2014

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Social Media

Understanding Owned Media - Audience

Where is my audience? Everywhere!• 72% of multiplatform users agreed that “different platforms are better suited to different interests of mine.” • 60% of respondents said they use different social platforms to connect with different types of people, media, and brands.

140 Proof and IPG Media Lab, 2014

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Social Media

Understanding Owned Media - Tools

What tools are needed to CREATE & DISTRIBUTE content on Social Media?

• Text: Facebook/Twitter/Google+/Linkedin • Photos & Graphics: Instagram/Pinterest/Tumblr • Video: YouTube/Vimeo/Vine/Instagram• Audio: Podcasts/Soundcloud

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Social Media

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Social Media

Understanding Owned Media

Based on your Goals, Audience & Tools…

What social media platform makes the most sense for me?

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Social Media

Understanding Owned Media

Blogs / Newsletters

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Social Media

Understanding Owned Media

Blogs / Newsletters

• Be Consistent • Have a Voice: Why should I read this?• Grow your audience thru other channels • Call to Action: Drive your readers to ____?

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Social Media

Understanding Owned Media

Develop a Content Marketing Plan

• What? Set Your Topics (Themes, Seasons, Holidays, Events)

• When? Set a Schedule / Use a Calendar • Where? Appropriate Channels• How? Tools (HootSuite, Twitterfeed, Landing Pages, WordPress)

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Social Media

Understanding Owned Media

Best Practices / Tips

• Monitor keywords, #hashtags and trends relevant to golf and your community - stay informed and engaged • Test different copy/content - what’s working based on your goals • Vary your topics: Fun, insightful, topical, events, thought-provoking, themed

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Social Media

Understanding Owned Media

Best Practices / Tips

• Ask people to "please share" & "please RT" • Answer and thank EVERYONE - build trust and loyalty, make them feel appreciated• Have an open but moderated forum on your pages. Monitor and engage where necessary, delete obvious spam.

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Social Media

Understanding Owned Media

Be a Golf “Expert”

• Speaking Engagements• Events• Guest Blog Posts / Articles

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Part 2:Grassroots/Event Marketing and Promotions

Marketing Essentials For Teaching Professionals

Wed 9/10/144:00pm PST

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Thank you!