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Filing Information: June 2012, IDC #235326, Volume: 1, Tab: Markets
Software Overview: Market Analysis
M A R K E T A N A L Y S I S
W o r l d w i d e S o f t w a r e 2 0 1 2 – 2 0 1 6 F o r e c a s t S u m m a r y
Patrick Melgarejo
I D C O P I N I O N
The software marketplace continued growing even stronger in 2011 compared with
2010, since the financial downturn in 2008/2009. Worldwide packaged software
revenue grew by 9.8% in 2011. Although 2012 is expected to show a market
deceleration mainly impacted by Western Europe forecast performance, IDC is
optimistic for the future as emerging regions (Asia/Pacific excluding Japan, CEMA,
and Latin America) are expected to perform double-digit compound annual growth
rate (CAGR) from 2011 to 2016. IDC believes that:
2011 was another uphill year — not an indicator of future steady-state growth.
2012 is projected to grow at a slower rate than 2011.
The recovery will continue at mid-single-digit growth levels throughout the
forecast period (2012–2016).
The software marketplace continues to undergo significant change, with
opportunities (and challenges) in the areas of digital commerce, cloud utilization,
platform as a service, Big Data, and consumerization, to name a few.
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T A B L E O F C O N T E N T S
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In This Study 1
Methodology ............................................................................................................................................. 1
Primary Markets Covered.................................................................................................................. 1
Vendor and Market Segmentation ..................................................................................................... 1
Geographic Regions................................................................................................................... 1
Operating Environments............................................................................................................. 2
Software Market Taxonomy............................................................................................................... 2
Executive Summary.................................................................................................................................. 2
The Packaged Software Market in 2011............................................................................................ 2
Worldwide Software Market Drivers, 2012–2016............................................................................... 4
Situat ion Overview 8
Worldwide Software Market Performance in 2011.................................................................................... 8
Worldwide Performance in 2011 by Primary Market.......................................................................... 8
Application Development and Deployment................................................................................. 8
Applications ................................................................................................................................ 9
System Infrastructure Software .................................................................................................. 9
Performance of Leading Vendors in 2011 ......................................................................................... 129
Top 50 Vendors' Shares of the Worldwide Software Market by Operating Environment ................... 129
Future Out look 131
Forecast and Assumptions ....................................................................................................................... 131
Forecast for the Worldwide Software Market..................................................................................... 138
Market Context ......................................................................................................................................... 141
Essent ial Guidance 143
Learn More 144
Related Research..................................................................................................................................... 144
Forecast and Competitive Analysis Documents ................................................................................ 144
IDC Predictions Documents............................................................................................................... 145
Other Related Research.................................................................................................................... 146
Appendix A: Worldwide Software Market Sizing and Forecast Methodology............................................ 146
Historical Market Values and Exchange Rates.................................................................................. 147
Appendix B: Worldwide Software Market Forecast Summary Glossary ................................................... 148
What Is Packaged Software? ............................................................................................................ 149
General Functional Market Definitions............................................................................................... 151
Applications Market Definitions.......................................................................................................... 151
Consumer Applications............................................................................................................... 151
Collaborative Applications .......................................................................................................... 152
Content Applications .................................................................................................................. 153
Enterprise Resource Management Applications......................................................................... 155
Supply Chain Management Applications .................................................................................... 162
Operations and Manufacturing Applications ............................................................................... 162
Engineering Applications ............................................................................................................ 163
Customer Relationship Management Applications ..................................................................... 164
©2012 IDC #235326
T A B L E O F C O N T E N T S — C o n t i n u e d
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Application Development and Deployment Market Definitions .......................................................... 167
Structured Data Management Software ..................................................................................... 167
Application Development Software............................................................................................. 172
Quality and Life-Cycle Tools....................................................................................................... 174
Application Server Middleware ................................................................................................... 175
Integration and Process Automation Middleware ....................................................................... 176
Other Development and Deployment ......................................................................................... 182
Data Access, Analysis, and Delivery Software ........................................................................... 183
System Infrastructure Software Market Definitions............................................................................ 183
System and Network Management Software ............................................................................. 184
Security Software ....................................................................................................................... 185
Storage Software........................................................................................................................ 187
System Software ........................................................................................................................ 191
Geographic Area Definitions.............................................................................................................. 193
Operating Environment Definitions .................................................................................................... 193
#235326 ©2012 IDC
L I S T O F T A B L E S
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1 Worldwide Packaged Software Revenue by Region and Primary Market, 2011 .......................... 4
2 Worldwide Packaged Software Revenue by Top 100 Vendors, 2009–2011 ................................ 10
3 Worldwide Packaged Software Revenue by Vendor, 2009–2011 ................................................ 12
4 Worldwide Packaged Software Revenue by Vendor and Region, 2011....................................... 37
5 Worldwide Application Development and Deployment Software Revenue by Top 50 Vendors, 2009–2011.................................................................................................................... 64
6 Worldwide Application Development and Deployment Software Revenue by Vendor, 2009–2011 ............................................................................................................................................. 65
7 Worldwide Application Development and Deployment Software Revenue by Vendor and Region, 2011................................................................................................................................ 73
8 Worldwide Application Software Revenue by Top 50 Vendors, 2009–2011 ................................ 82
9 Worldwide Application Software Revenue by Vendor, 2009–2011 .............................................. 83
10 Worldwide Application Software Revenue by Vendor and Region, 2011 ..................................... 99
11 Worldwide System Infrastructure Software Revenue by Top 50 Vendors, 2009–2011 ................ 115
12 Worldwide System Infrastructure Software Revenue by Vendor, 2009–2011.............................. 116
13 Worldwide System Infrastructure Software Revenue by Vendor and Region, 2011..................... 122
14 Worldwide Packaged Software Revenue by Top 50 Vendors and Operating Environment, 2011 ............................................................................................................................................. 129
15 Top 3 Assumptions for the Worldwide Software Market, 2012–2016........................................... 131
16 Key Forecast Assumptions for the Worldwide Software Market, 2012–2016............................... 133
17 Worldwide Packaged Software Revenue by Primary Market and Region, 2011–2016 ................ 138
18 Worldwide Application Development and Deployment Software Revenue by Operating Environment, 2011–2016 ............................................................................................................. 140
19 Worldwide Application Software Revenue by Operating Environment, 2011–2016 ..................... 140
20 Worldwide System Infrastructure Software Revenue by Operating Environment, 2011–2016..... 141
21 Worldwide Packaged Software Revenue by Region, 2007–2016: Comparison of June 2011 and June 2012 Forecasts............................................................................................................. 142
22 Exchange Rates, 2003–2011....................................................................................................... 148
©2012 IDC #235326
L I S T O F F I G U R E S
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1 Worldwide Packaged Software Revenue by Primary Market and Region, 2011 .......................... 3
2 Worldwide Packaged Software Revenue by Primary Market, 2011–2016 ................................... 139
3 Worldwide Packaged Software Revenue by Region, 2011–2016 ................................................ 139
4 Worldwide Packaged Software Revenue by Region, 2007–2016: Comparison of June 2011 and June 2012 Forecasts............................................................................................................. 143
©2012 IDC #235326 1
I N T H I S S T U D Y
This IDC study provides a comprehensive summary of the worldwide packaged
software market for 2011 and a five-year revenue forecast by geographic region and
operating environment through 2016. Vendor revenue and market share for more
than 1,000 vendors are provided for 2011.
M e t h o d o l o g y
This study, published annually, encompasses the entire packaged software market,
with the applicable market segment elements outlined in the sections that follow.
Appendix A describes the methodology used for the development of content, and
Appendix B provides a glossary that offers detailed market definitions and explains
how IDC defines packaged software revenue.
In addition, please note the following:
The information contained in this study was derived from the IDC Software
Market Forecaster (SMF) database as of May 15, 2012.
All numbers in this document may not be exact due to rounding.
For more information on IDC's software definitions and methodology, see IDC's
Software Taxonomy, 2011 (IDC #228020, July 2011).
Primary Markets Covered
The study presents revenue and shares for the following primary markets as well as
worldwide totals:
Application development and deployment (AD&D)
Applications
System infrastructure software (SIS)
Vendor and Market Segmentation
Geographic Regions
With regard to software product demand, three distinct geographical regions are
considered in each vendor's revenue:
Americas
Europe, the Middle East, and Africa (EMEA)
Asia/Pacific (including Japan) (APJ)
Each segment is defined in the software market glossary in Appendix B.
2 #235326 ©2012 IDC
Operat ing Environments
Market revenue and forecasts are also segmented by operating environment.
Operating environments are defined collections of discrete hardware platforms and/or
operating systems. The operating environments for this study are as follows:
Mainframe
Unix
Linux and other open source
Windows 32 and 64
Other (includes i5 and OS/400, other host/server, embedded, other single user,
and hardware appliances)
Each operating environment is defined in Appendix B.
Software Market Taxonomy
This study's software market glossary (see Appendix B), which is extracted from
IDC's Software Taxonomy, 2011 (IDC #228020, July 2011), presents a functional
view of the worldwide software market. IDC defines functional markets in terms of the
features, functions, and attributes of the software package, not the problem being
solved or the industry into which the software is deployed. In IDC's software market
taxonomy, the worldwide software market is divided into 78 functional markets.
The market information contained in this study is part of IDC's global software market
coverage. The Related Research section of this study references companion IDC
studies that go into greater detail and depth in analyzing individual software markets.
E x e c u t i v e S u m m a r y
The Packaged Software Market in 2011
Worldwide revenue increased from $295.7 billion in 2010 to $324.8 billion in 2011, an
annual increase of 9.8%. Figure 1 illustrates 2011 software revenue by primary
market and geographic region.
©2012 IDC #235326 3
F I G U R E 1
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y P r i m a r y M a r k e t a n d
R e g i o n , 2 0 1 1
Source: IDC, 2012
Table 1 shows the 2011 revenue totals of the worldwide packaged software market
by geographic region and primary market. The Americas (North America and Latin
America) continued to account for over one-half (50.9%) of worldwide packaged
software consumption. EMEA accounted for nearly one-third (32.7%) of worldwide
revenue in 2011. Asia/Pacific (including Japan) accounted for the remaining 16.5%
share of worldwide software revenue in 2011.
4 #235326 ©2012 IDC
T A B L E 1
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y R e g i o n a n d P r i m a r y M a r k e t , 2 0 1 1
Revenue ($M) Share of Primary Market (%)
Americas
Application development and deployment 38,939.0 50.3
Applications 81,094.0 51.8
System infrastructure software 45,191.2 49.7
Subtotal 165,224.2 50.9
EMEA
Application development and deployment 26,434.2 34.1
Applications 51,388.6 32.8
System infrastructure software 28,274.9 31.1
Subtotal 106,097.7 32.7
APJ
Application development and deployment 12,098.5 15.6
Applications 23,988.7 15.3
System infrastructure software 17,381.0 19.1
Subtotal 53,468.2 16.5
Worldwide
Application development and deployment 77,471.7 100.0
Applications 156,471.2 100.0
System infrastructure software 90,847.2 100.0
Total 324,790.1 100.0
Source: IDC, 2012
The applications primary market continued to account for the largest portion of
worldwide packaged software revenue, with 48.2% share in 2011 and up fractionally
from 47.9% in 2010. SIS captured the second-largest share of worldwide revenue, at
28.0%, with AD&D contributing the remaining 23.9%.
Worldwide Software Market Drivers, 2012–2016
After the downturn in 2009, the software market experienced a strong rebound in
2010. 2011, far from being the beginning of a moderate steady growth period, was an
uphill year, reaching almost a double-digit growth rate. This year, in exchange, is
forecast to be the beginning of the expected conservative but positive growing period
that will be marked by a number of transformation trends. IDC published a number of
prediction studies in late 2011 and early 2012 with analysts' views on the software
market drivers in 2012 and beyond. Some key predictions excerpted from these
documents are:
Demand for digital commerce will outpace other enterprise software
markets. On the B2C side, traditional retailers search for equilibrium between
brick-and-mortar, online, mobile, and social commerce channels. In addition, we
are seeing digital commerce growing beyond retail to other customer-facing
industries, such as financial services. There is increasing demand for solutions
©2012 IDC #235326 5
for engaging with the customer in social, mobile, and online, new technologies
that bring interactive marketing vendors to the fore. On the B2B side, supplier
relationship management puts a premium on the formation and maintenance of
business networks (e.g., a driver of the SAP acquisition of Ariba).
Cloud monetization will become more sophisticated (beyond per user per
month) as cloud applications mature. Current models leave value on the table
or force customers to work in ways that don't really work. By 2012, about 83% of
all net-new software firms coming to market will be provided as a service versus
a packaged product (CD or download). Despite the differences between
subscription-based SaaS and on-premise software paid for via perpetual license,
many of the fundamentals of pricing and licensing remain the same; a metric is
employed as a surrogate for value, a measure of use intensity or breadth of use
is established, and the client is granted the rights to use the software for a
duration of time. While we talk about on-premise software being licensed, and
SaaS being provisioned, a license enables access in both cases. SaaS helps
address many of the challenges that ISVs encounter with on-premise software,
such as copy protection and user authentication. However, while user
authentication and authorization can provision and manage access to SaaS
when the service is priced per user, this doesn't address models that price based
on other metrics, such as transactions or events.
In 2012, businesses will move a portion of enterprise application seats to
public cloud infrastructure, accelerating the wholesale model and growing
the percentage of applications seats deployed on public cloud IaaS to
about 2.4%. The chief customers for public cloud IaaS (hosting/provisioning
infrastructure, storage, data services) have thus far been mostly commercial B2C
companies, and starting in 2012, because of licensing changes on the part of
ISVs and the desire for deployment flexibility on the part of user organizations,
more enterprise apps (SAP, Oracle, Microsoft) will be running on public clouds.
2010–2011 saw consumer-centric firms (Zynga, Netflix, Dropbox, etc.) begin to
scale on public cloud infrastructure, where many large SaaS firms (think of
salesforce.com on Equanix) and ISVs building SaaS services (think of Network
Associates) have been shifting for the past three to four years. This new flexibility
makes it far easier for less specialized infrastructure providers to simply "certify
the stack" on which applications will run with the software publisher rather than
become specialists in the applications themselves, as the hosted application
management (AM) providers have had to.
2012 will be the year of "putting the pieces together" for effective customer
engagement. The combination of mobile, social, Big Data/analytics, and cloud
provides the essential components that enable a comprehensive customer
experience. However, the race to embrace the term customer experience will
leave many vendors woefully incapable of providing more than a limited
viewpoint on the topic based on their perspective and core competencies. End-
user organizations are in the process of stepping back and viewing their delivery
of product and service from this customer-centric viewpoint. IT vendors are
significantly downstream from the business process but are the lynchpin in
implementations that can deliver on consistency and economies of scale.
6 #235326 ©2012 IDC
Desktop and mobile application development and ecosystems will begin to
converge in 2012; front-end platforms will continue to consolidate; web
ecosystems will dominate. The success of smartphones introduced a new
paradigm for developing and deploying applications that will have broad and far-
reaching implications for all application development tools and software
architectures. The new paradigm, aside from its characteristic touchscreen user
interface, relies on sets of granular applications, which individually carry fewer
function points but utilize a variety of device sensors and a rich runtime with a
notification architecture that connects to back-end cloud services. When
compared with existing desktop or browser applications, this paradigm
represents a rethinking of how applications are architected. Yet the model has
proven its success as the number of devices that are able to run such apps is
about to exceed the number of personal computers (Windows or Macintosh
based) that are annually sold. In fact, the leading mobile app stores (Apple iOS
and Google Android) have now reached a combined portfolio of applications that
exceed 1 million. This new paradigm will be lapping on the shores of desktop
personal computer ISVs, first for consumer usage and eventually for enterprise
usage beginning with 2012. The PC will begin a phase of rapid evolution leading
to the mainstreaming of mobile application architectures and mobile development
tools or, stated another way, to the convergence of mobile and desktop
development.
By the end of 2012, social will pervade middleware, application
development tools, and life-cycle management. We've seen extraordinary
adoption of social networks on the consumer Web — Facebook has 800 million
users, there are 200 million tweets per day, and LinkedIn has a market cap of
nearly $7 billion. The social tidal wave is hitting the enterprise, and organizations
have begun to implement enterprise social platforms — initially in a somewhat
protectionist mode but increasingly as a strategic initiative to better leverage their
talent and intellectual capital, increase user productivity, and accelerate time to
value. Everyone has a story about a customer problem or product failure that
was resolved by an ad hoc team or an innovation that sprang into being, thanks
to crowdsourcing. We're seeing huge deployments of enterprise social platforms
— large organizations adopting social platforms companywide for 100,000
employees.
Security, economics, and openness will define the agenda for platform as a
service. Most vendors will tell that their private platform-as-a-service revenue is
at least an order of magnitude bigger than public cloud revenue. Of course some
of this is because 2011 was the year of announcements about public cloud
services from most leading platform vendors. Since most of these
announcements will result in the general availability of public platforms for AD&D
in 2012, this year is shaping up as a battleground for PaaS mindshare and
market share.
Big Data will materially impact a wide range of information technology.
Leading database and data integration vendors will make inroads with Big Data
products in 2012. Some of these products will augment or partially replace
Hadoop or elements of Hadoop. Others will address other Big Data issues such
as large-scale, in-memory computing and heterogeneous data support. In
©2012 IDC #235326 7
addition, the Big Data movement will propel support of Big Data in motion
(message or stream based) as well as the current convention of data at rest.
Ready access to valuable data from large stores will also enrich mobile offerings.
In addition, Big Data technologies that include support for large unstructured and
semistructured data will help drive a blurring in the distinction between structured
data and content. This implies the need for text analytics and a way to dovetail
with content management (CM).
Customers will face confusing choices as virtualization, cloud system
software, and infrastructure automation software converge. The line
between virtualization, cloud system software, and infrastructure automation
software will blur in 2012 as the majority of systems management monitoring,
automation, and control software solutions now accommodate both virtual and
physical environments. Virtualization has become widely accepted as an
enterprise datacenter building block that provides the core platform for broader
cloud architectures that feature end-user self-service automated provisioning,
consumption-based metering, dynamic capacity optimization, and policy-based
resource optimization.
Private clouds will grow like gangbusters, one use case at a time. While
vendors and customers debate the best architecture for building and operating
cloud environments, demand for use case–specific private clouds will grow like
gangbusters as IT looks to implement self-service and resource pooling
capabilities in order to control VM sprawl and improve business service levels.
Given our previous prediction that customers will have a hard time deciding on
the best cloud architecture to embrace on a broad scale, IDC expects that most
private cloud implementations in 2012 will be built using modular greenfield
strategies rather than executed as part of broad datacenter transformation
initiatives. In 2012, self-serve infrastructure provisioning will become increasingly
de rigueur for application development, test and QA teams, and internal IT staff
but less so for the broader enterprise end-user community.
Operational complexity will drive demand for predictive analytics and
application performance management. Operational complexity in virtualized,
scale-out, and cloud environments and composite Web-based application
environments will drive demand for automated analytic performance
management and optimization tools that can quickly discover, filter, correlate,
remediate, and ideally prevent performance and availability slowdowns, outages,
and other service-interrupting incidents. The need to rapidly sort through tens of
thousands — or even hundreds of thousands — of alerts and events to quickly
discover problems and pinpoint root causes far exceeds the capabilities of
manual methods. To meet this growing need, IDC expects powerful performance
management tools, based on sophisticated statistical analysis and modeling
techniques, to emerge from niche status and become a recognized mainstream
technology during the coming year. These analytics will be particularly important
in driving increased demand for application performance management (APM)
and end-user experience monitoring tools that can provide a real-time end-to-end
view of the health and business impact of the total environment.
8 #235326 ©2012 IDC
Consumerization of IT will create new management challenges and
solutions. IDC's 2011 Consumerization of IT Survey of 490 CIOs, IT executives,
and managers found that 41% of IT organizations already support end users'
iPads and iPhones. IDC expects that 2012 will see the deepening of penetration
of iPads, iPhones, and other consumer devices in many organizations. System
management vendors already provide top-level management capabilities, such
as the ability to wipe corporate data from a phone if the phone is stolen, covering
iPads, iPhones, and BlackBerry devices. But IDC expects that 2012 will be the
year of business app integration as the rise of apps stores confronts IT with
challenges about which to support and which to exclude. This situation will force
systems management software vendors to provide management solutions that
are aware of how the app store is to be integrated into existing service and
problem management solutions. It will also require IT to work with customers and
service provider partners as necessary to think about how those stores can best
be integrated. The security implications as well as the change and configuration
management challenges for managing these mobile devices will have to be
addressed.
See the Learn More section of this study for an extensive listing of IDC's predictions
documents.
S I T U A T I O N O V E R V I E W
W o r l d w i d e S o f t w a r e M a r k e t P e r f o r m a n c e
i n 2 0 1 1
Table 2 shows a ranking of the top 100 worldwide software vendors by revenue and
market share. Table 3 lists the worldwide software vendors in alphabetical order. A
view of the key software vendors and their key market shares in the worldwide
packaged software market by region is provided in Table 4.
Worldwide Performance in 2011 by Primary Market
Appl icat ion Development and Deployment
The AD&D markets include software products used for the development and
deployment of applications. There are two major subdivisions of the AD&D primary
market:
Software products that full-time professional developers use to develop and
deploy applications
Data access, analysis, and delivery products that are end user–oriented tools for
ad hoc data access, analysis, and reporting
©2012 IDC #235326 9
In total, the worldwide AD&D software functional markets generated vendor revenue
of $77.5 billion in 2011 — a strong 11.5% increase from 2010 as shown in Table 5,
which presents the top 50 AD&D vendors ranked in order of 2011 worldwide revenue.
The top 50 AD&D vendors accounted for an 84.2% share of the total AD&D market in
2011. Table 6 provides a list of the leading vendors in the worldwide AD&D market in
alphabetical order.
The Americas (predominantly the United States) accounts for the largest share of
AD&D revenue. As shown in Table 7, 2011 revenue for the Americas region was
$38.9 billion, or a 50.3% share of the overall worldwide AD&D market total. EMEA
was the second-largest market, with a 34.1% share in 2011, followed by Asia/Pacific,
at 15.6%.
Appl icat ions
This market consists of both business and consumer applications. Business
applications, in turn, consist of enterprise applications and nonenterprise business
applications, such as collaborative, content management, authoring and publishing,
and search and discovery applications. In 2011, the packaged applications market
grew by 10.4% to $156.5 billion (see Table 8). Table 9 provides a list of the leading
vendors in the worldwide applications market in alphabetical order. As illustrated in
Table 10, the Americas consumes the largest share of applications software,
accounting for a 51.8% share in 2011.
System Infrastructure Software
The total SIS market accounted for $90.8 billion in revenue for 2011, up 7.4% from
$84.6 billion in 2010, as shown in Table 11. Table 12 provides a list of the leading
vendors in the worldwide SIS market in alphabetical order. As in the other primary
markets, the Americas accounted for the largest share of SIS consumption in 2011, at
49.7% of the worldwide total (see Table 13).
10 #235326 ©2012 IDC
T A B L E 2
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y T o p 1 0 0 V e n d o r s , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Microsoft 48,365.5 54,100.4 57,668.4 6.6 17.756 1
IBM 24,741.5 26,040.5 28,341.2 8.8 8.726 2
Oracle 20,942.9 23,330.4 26,316.0 12.8 8.102 3
SAP 12,223.2 13,333.8 15,538.6 16.5 4.784 4
Symantec 5,982.4 5,957.9 6,367.5 6.9 1.961 5
HP 5,754.3 6,002.1 6,131.4 2.2 1.888 6
EMC 3,898.0 4,353.1 4,884.9 12.2 1.504 7
CA Technologies 4,002.6 4,081.2 4,386.4 7.5 1.351 8
Adobe 3,195.3 3,752.3 4,156.3 10.8 1.280 9
VMware 1,905.3 2,669.1 3,509.3 31.5 1.080 10
Fujitsu 2,645.5 2,792.3 3,063.7 9.7 0.943 11
SAS 2,140.4 2,253.4 2,524.9 12.0 0.777 12
Intuit 2,098.0 2,186.1 2,456.5 12.4 0.756 13
Siemens 2,189.4 2,200.7 2,369.7 7.7 0.730 14
Infor 2,281.4 2,121.5 2,292.9 8.1 0.706 15
Dassault Systèmes 1,548.5 1,904.4 2,235.6 17.4 0.688 16
Autodesk 1,658.5 1,849.8 2,120.0 14.6 0.653 17
Salesforce.com 1,159.4 1,483.9 2,008.7 35.4 0.618 18
Intel Corp. 1,810.6 1,880.1 1,983.3 5.5 0.611 19
BMC 1,799.6 1,838.6 1,965.1 6.9 0.605 20
Hitachi 1,620.9 1,751.1 1,918.9 9.6 0.591 21
Sage 1,696.1 1,769.0 1,872.0 5.8 0.576 22
Cisco 1,635.7 1,749.6 1,796.9 2.7 0.553 23
Citrix 1,303.2 1,482.5 1,661.1 12.1 0.511 24
NEC 1,330.8 1,450.8 1,615.0 11.3 0.497 25
Activision Blizzard 1,412.0 1,391.2 1,501.7 7.9 0.462 26
SunGard 1,456.5 1,361.8 1,471.5 8.1 0.453 27
Synopsys 1,285.4 1,324.9 1,459.7 10.2 0.449 28
McKesson 1,249.8 1,263.7 1,357.9 7.4 0.418 29
Apple 1,116.8 1,223.1 1,355.4 10.8 0.417 30
NetApp 1,125.0 1,292.5 1,290.2 -0.2 0.397 31
Trend Micro 1,019.2 1,081.8 1,208.7 11.7 0.372 32
ESRI 926.8 1,061.0 1,138.7 7.3 0.351 33
Attachmate 1,105.6 1,080.1 1,118.9 3.6 0.345 34
Cadence Design Systems 723.7 810.0 1,002.1 23.7 0.309 35
Teradata 727.7 865.2 989.7 14.4 0.305 36
OpenText 934.9 939.9 974.6 3.7 0.300 37
DATEV 916.3 906.9 974.2 7.4 0.300 38
PTC 783.2 848.0 966.3 14.0 0.298 39
Software AG 803.3 933.5 948.1 1.6 0.292 40
Red Hat 618.7 744.1 934.8 25.6 0.288 41
Mentor Graphics 731.0 810.0 905.8 11.8 0.279 42
Avaya Inc. 767.3 862.5 884.4 2.5 0.272 43
Nuance Communications Inc. 571.6 677.1 849.7 25.5 0.262 44
Quest Software 725.4 799.7 816.5 2.1 0.251 45
©2012 IDC #235326 11
T A B L E 2
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y T o p 1 0 0 V e n d o r s , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Compuware 781.9 779.0 803.2 3.1 0.247 46
Electronic Arts 689.3 678.2 780.3 15.1 0.240 47
TIBCO 544.7 610.8 730.2 19.5 0.225 48
Cerner 556.9 595.8 701.3 17.7 0.216 49
Ansys Inc. 498.4 562.5 671.4 19.4 0.207 50
Informatica 473.5 554.7 667.7 20.4 0.206 51
Siemens Enterprise
Communications
594.9 613.6 639.6 4.2 0.197 52
TOTVS 379.9 505.4 631.9 25.0 0.195 53
Intergraph 518.5 583.3 622.8 6.8 0.192 54
Kaspersky Lab 391.5 537.9 613.0 14.0 0.189 55
Google Inc. 484.8 530.7 595.3 12.2 0.183 56
Fidelity National 584.7 528.6 574.7 8.7 0.177 57
SWIFT 656.2 565.8 568.5 0.5 0.175 58
HDS 300.3 352.6 564.4 60.1 0.174 59
Kronos Inc. 453.8 523.5 551.7 5.4 0.170 60
Fiserv 502.2 517.6 542.1 4.7 0.167 61
ADP 461.4 482.7 523.9 8.5 0.161 62
FICO (formerly Fair Isaac) 508.2 505.5 517.4 2.3 0.159 63
Bentley Systems Inc. 451.0 476.0 514.1 8.0 0.158 64
Micros Systems 410.8 459.9 504.0 9.6 0.155 65
Verint Systems 461.3 469.4 496.4 5.8 0.153 66
Misys 756.6 422.1 492.4 16.7 0.152 67
Progress Software Corp. 501.6 495.9 490.1 -1.2 0.151 68
Medical Information Technology
(Meditech)
353.5 413.7 487.6 17.8 0.150 69
Acision 374.0 438.5 474.1 8.1 0.146 70
Constellation Software Inc. 275.7 379.3 468.9 23.6 0.144 71
Genesys Telecommunications
Laboratories
404.3 430.5 456.8 6.1 0.141 72
NICE Systems 332.4 393.0 452.5 15.1 0.139 73
Pitney Bowes Software 367.2 383.3 448.7 17.1 0.138 74
Allscripts 238.0 320.6 436.8 36.2 0.134 75
UNIT4 364.4 379.3 418.2 10.3 0.129 76
Micro Focus 397.5 410.7 412.0 0.3 0.127 77
Blackboard 294.2 354.9 411.7 16.0 0.127 78
GXS 423.7 403.3 411.2 2.0 0.127 79
MicroStrategy 294.9 337.5 401.3 18.9 0.124 80
JDA Software 369.6 376.9 396.7 5.3 0.122 81
Epicor Software Corp. 425.3 447.8 390.3 -12.8 0.120 82
Invensys 295.0 369.8 387.5 4.8 0.119 83
Aspect Software 378.8 371.3 384.7 3.6 0.118 84
Northgate Information Solutions 348.3 356.3 375.9 5.5 0.116 85
Ariba Inc. 264.0 303.5 374.8 23.5 0.115 86
Visma 238.5 283.9 374.5 31.9 0.115 87
Amdocs 332.2 340.9 371.9 9.1 0.114 88
Cegedim 374.0 366.5 371.4 1.3 0.114 89
12 #235326 ©2012 IDC
T A B L E 2
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y T o p 1 0 0 V e n d o r s , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Fidessa 302.2 329.9 366.1 11.0 0.113 90
Sophos 307.2 313.9 366.0 16.6 0.113 91
Unisys 338.6 338.5 360.2 6.4 0.111 92
Concur Technologies 249.0 296.3 358.5 21.0 0.110 93
CommVault 234.2 276.2 351.5 27.3 0.108 94
CompuGroup Medical 230.8 256.3 341.0 33.0 0.105 95
InterSystems Corp. 271.5 334.9 339.2 1.3 0.104 96
ACI Worldwide 285.4 300.1 338.2 12.7 0.104 97
Research In Motion 248.0 298.1 335.8 12.7 0.103 98
UFIDA 206.8 229.9 334.0 45.3 0.103 99
IntraLinks 140.5 183.5 329.1 79.4 0.101 100
Subtotal 198,851.3 215,982.2 237,656.9 10.0 73.172
Other 75,092.1 79,767.7 87,133.2 9.2 26.828
Total 273,943.4 295,749.9 324,790.1 9.8 100.000
Source: IDC, 2012
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
/n software 4.5 4.7 5.0 6.3 0.002 852
1C 101.3 155.8 187.3 20.2 0.058 141
1Spatial 12.5 12.4 13.6 9.5 0.004 601
3D Systems 4.6 4.8 4.8 -1.3 0.001 865
3i Infotech 18.3 21.0 21.8 4.0 0.007 463
3M 25.3 26.6 28.1 5.8 0.009 408
4CS 8.3 11.2 11.8 5.1 0.004 645
4D SAS 16.8 19.4 20.9 7.5 0.006 473
AAM Technologies 2.7 2.8 3.0 5.7 0.001 961
Abacus Research 22.7 23.4 28.3 21.1 0.009 406
ABB Ltd. 232.7 219.7 225.5 2.6 0.069 121
ABBYY – – 31.0 NA 0.010 390
ABC Systems 7.1 7.5 7.8 4.2 0.002 749
Abiquo – 1.2 3.0 153.6 0.001 953
Able Commerce 3.8 4.0 4.2 5.4 0.001 892
Accela 11.1 11.3 12.3 8.9 0.004 634
Accellion 15.0 25.6 27.4 7.1 0.008 412
Accelops – 1.5 5.5 266.7 0.002 830
Access Accounting 25.0 27.6 29.8 7.7 0.009 397
Accountpro 4.9 5.1 5.3 4.7 0.002 844
Accruent 20.1 20.6 21.6 5.0 0.007 466
AccuRev 8.6 11.1 11.5 4.0 0.004 653
ACI Worldwide 285.4 300.1 338.2 12.7 0.104 97
©2012 IDC #235326 13
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Acision 374.0 438.5 474.1 8.1 0.146 70
Acronis 112.3 125.3 130.9 4.4 0.040 176
Actiance (formerly FaceTime) 24.5 25.2 26.3 4.2 0.008 425
Actipro Software 3.7 3.9 4.1 6.3 0.001 900
Active Endpoints Inc. 12.0 19.2 20.5 6.7 0.006 479
ActiveState Software Inc. 3.0 4.0 4.1 2.5 0.001 903
Activision Blizzard 1,412.0 1,391.2 1,501.7 7.9 0.462 26
Actuate Corp. 126.6 124.7 126.5 1.4 0.039 183
Adaptive 3.2 3.5 14.3 308.0 0.004 586
Adaptive Computing 13.0 20.0 22.0 10.0 0.007 457
Aderant 24.5 30.0 34.6 15.4 0.011 370
Aditro 83.1 98.8 104.8 6.1 0.032 198
Admerex 2.4 3.5 4.0 16.7 0.001 907
Adobe 3,195.3 3,752.3 4,156.3 10.8 1.280 9
ADP 461.4 482.7 523.9 8.5 0.161 62
Advanced Computer Software 86.7 92.0 100.4 9.1 0.031 204
Advanced Data Exchange 8.2 7.5 7.9 5.2 0.002 746
Advanced Systems Concepts 14.1 15.7 20.4 29.6 0.006 481
Advent Software 234.0 256.9 298.0 16.0 0.092 106
Advizor Solutions 11.4 12.3 13.5 9.7 0.004 604
AFAS ERP Software 38.7 45.3 52.7 16.4 0.016 287
Agilense 0.3 0.3 0.4 16.0 0.000 1,138
Ahnlab Inc. 28.6 34.4 38.2 11.1 0.012 347
AKuP 1.5 1.7 2.1 27.4 0.001 1,020
Alcatel-Lucent 255.0 270.1 288.7 6.9 0.089 109
Aldata Solution 41.9 40.1 40.0 -0.2 0.012 337
Alfabet 8.2 12.6 16.5 30.6 0.005 547
Allegro Development Corp. 20.0 19.8 23.8 20.0 0.007 441
Alloy Software 1.1 1.1 1.1 4.1 0.000 1,090
Allscripts 238.0 320.6 436.8 36.2 0.134 75
Almog Software Industries 2.1 1.9 1.6 -12.6 0.001 1,055
Alpha Software 1.3 1.6 1.6 -1.9 0.000 1,060
Alps System Integration 23.1 25.6 30.3 18.2 0.009 393
Altair Engineering Inc. 29.1 30.7 34.6 12.7 0.011 369
Alterian 49.3 51.0 54.4 6.8 0.017 282
Altibase 11.2 13.2 15.3 16.3 0.005 569
Altova 12.1 12.7 13.8 8.5 0.004 599
Amano Cincinnati 12.8 12.1 12.5 3.0 0.004 629
Amazon.com Inc. 67.5 118.4 213.2 80.1 0.066 128
Amdocs 332.2 340.9 371.9 9.1 0.114 88
American Software 49.7 45.0 59.2 31.4 0.018 273
ANGOSS Software International
Ltd.
7.2 7.0 7.3 4.2 0.002 760
Ansys Inc. 498.4 562.5 671.4 19.4 0.207 50
AOL/Mapquest 72.0 65.4 50.8 -22.3 0.016 295
Appcelerator 0.9 3.0 3.1 4.7 0.001 946
AppDynamics – 0.7 6.0 757.1 0.002 804
14 #235326 ©2012 IDC
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Appfluent Technology Inc. 5.3 4.9 5.6 15.0 0.002 827
APPGEN Business Software 12.0 12.5 13.1 4.9 0.004 617
Appian 36.5 52.9 42.7 -19.3 0.013 327
Appirio 5.9 7.6 15.8 107.6 0.005 560
Appistry 3.2 4.1 4.8 16.0 0.001 864
Apple 1,116.8 1,223.1 1,355.4 10.8 0.417 30
Application Security Inc. 11.7 12.3 13.4 8.7 0.004 607
Applied Computer Services (Hasib) 5.8 7.6 13.9 83.0 0.004 597
Applied Materials 11.6 13.7 14.3 4.1 0.004 585
Applied Systems Inc. 94.1 61.2 66.4 8.4 0.020 257
Applied Voice & Speech
Technologies
63.0 63.3 61.5 -2.9 0.019 266
Aranda Software 10.7 13.9 18.9 35.4 0.006 506
Arcplan 29.5 33.4 36.8 10.3 0.011 354
Arena 7.1 9.7 5.8 -40.5 0.002 822
Argo Data Resource Corp. 27.2 27.7 29.1 5.0 0.009 405
Argos Systems 0.6 0.8 1.2 53.8 0.000 1,087
ARI Network 13.4 14.5 14.6 0.8 0.004 583
Ariba Inc. 264.0 303.5 374.8 23.5 0.115 86
ASA International 9.9 10.1 10.7 5.8 0.003 671
Ascentis 11.1 5.7 5.4 -5.5 0.002 839
ASCON 5.4 5.6 6.0 7.7 0.002 800
ASG 255.8 244.3 263.8 8.0 0.081 110
Asiainfo 41.0 53.2 63.9 20.1 0.020 262
Asianet TP 5.5 6.1 7.8 27.8 0.002 748
Aspect Software 378.8 371.3 384.7 3.6 0.118 84
Aspel 12.2 13.2 12.6 -4.4 0.004 625
Aspen Technology 177.6 143.2 174.8 22.1 0.054 152
Aspera 4.7 5.7 6.0 5.6 0.002 801
Aspose 5.9 6.2 6.6 6.3 0.002 782
Asseco Group 142.7 151.6 143.6 -5.2 0.044 168
Astea International 14.1 15.0 19.4 29.6 0.006 498
Asure 5.9 6.0 5.8 -3.8 0.002 818
AT Kearney Procurement Solutions 12.9 16.8 17.0 1.7 0.005 537
Atari 28.2 26.1 22.0 -15.4 0.007 456
Atego 15.0 7.5 9.0 20.0 0.003 706
Atempo 42.0 44.1 47.9 8.6 0.015 306
ATENA Usługi Informatyczne
i Finansowe
6.2 9.1 8.6 -5.3 0.003 723
Ateras 5.7 7.5 8.7 16.0 0.003 721
Atlassian 52.9 71.8 101.3 41.1 0.031 202
ATOSS Software 23.4 23.7 26.2 10.7 0.008 427
Attachmate 1,105.6 1,080.1 1,118.9 3.6 0.345 34
Attunity 16.0 16.8 16.5 -1.7 0.005 548
Auraportal 5.9 8.5 8.6 1.2 0.003 722
Autodesk 1,658.5 1,849.8 2,120.0 14.6 0.653 17
Autotask 8.0 8.4 9.0 7.0 0.003 707
©2012 IDC #235326 15
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Auto-trol Technology 12.6 13.2 14.2 7.9 0.004 587
Avast Software 25.3 48.5 68.1 40.4 0.021 252
Avaya Inc. 767.3 862.5 884.4 2.5 0.272 43
AVEVA Group 171.3 177.2 191.7 8.2 0.059 139
AVG Technologies (formerly
Grisoft)
195.1 205.3 206.7 0.7 0.064 129
Aviv Advanced Solutions 1.5 1.2 1.2 -0.3 0.000 1,083
Awareness 5.5 7.1 9.5 32.9 0.003 694
Axios Systems 12.0 11.9 13.1 10.5 0.004 616
Axoft 5.6 5.8 5.9 2.1 0.002 808
Axway 200.1 206.1 225.1 9.2 0.069 122
Ayanova (Ground Zero Tech-Works
Inc.)
2.6 2.7 2.8 5.1 0.001 966
B & L Associates 11.5 12.0 12.1 1.3 0.004 640
B2 Systems Inc. 4.3 4.3 4.6 6.7 0.001 872
Backbase 5.8 6.0 6.6 8.7 0.002 785
BackOffice Associates 3.8 4.2 4.4 6.3 0.001 882
Balabit 1.2 0.8 0.9 12.8 0.000 1,107
Barracuda 1.8 12.2 17.2 41.3 0.005 534
BAS 1.6 1.7 1.8 3.9 0.001 1,046
BasWare 87.9 93.1 102.3 9.8 0.031 200
BDSIC 1.7 2.0 2.2 9.6 0.001 1,012
BeaconIT Group 0.8 0.9 0.8 -9.0 0.000 1,111
Beeline 5.8 6.0 5.6 -6.7 0.002 828
Bematech 20.7 26.5 33.9 28.2 0.010 374
Benner Solutions 6.4 7.5 8.6 13.9 0.003 725
Bentley Systems Inc. 451.0 476.0 514.1 8.0 0.158 64
Beta Systems Software AG 63.6 53.9 43.5 -19.3 0.013 324
Binarymission Technologies 0.8 0.8 0.9 6.3 0.000 1,103
Birdstep Technology 16.5 13.4 14.5 8.5 0.004 584
Bison 16.9 16.5 18.2 10.4 0.006 516
Bit – – 5.1 NA 0.002 851
Bitam 8.7 9.0 7.0 -22.0 0.002 771
BitDefender 0.2 0.2 107.2 48,609.1 0.033 197
Biuro Projektowania Systemów
Cyfrowych SA (BPSC SA)
8.2 8.7 8.9 1.7 0.003 714
Black Duck Software Inc. 14.4 19.0 25.8 35.8 0.008 429
Blackbaud 214.8 230.8 261.0 13.1 0.080 113
Blackboard 294.2 354.9 411.7 16.0 0.127 78
Blue Coat 2.1 4.2 4.4 3.1 0.001 886
BlueCielo ECM Solutions 6.7 6.9 7.5 8.8 0.002 754
BlueKiwi – 2.5 4.2 70.0 0.001 895
BluePhoenix Solutions 38.9 38.1 29.3 -23.0 0.009 402
Blueprint 7.7 9.4 11.0 17.0 0.003 667
Bluestripe Software 0.4 1.5 9.2 513.3 0.003 698
BMC 1,799.6 1,838.6 1,965.1 6.9 0.605 20
Bokesoft 42.0 48.2 57.5 19.4 0.018 276
16 #235326 ©2012 IDC
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Bond International 30.8 28.6 40.2 40.3 0.012 336
Boothroyd Dewhurst 1.2 1.2 1.2 -0.6 0.000 1,088
Bosch Software Innovations GmbH 5.2 6.4 6.9 7.8 0.002 775
BP Logix 4.0 5.0 5.5 9.1 0.002 832
BPL Telecom 5.2 5.8 6.0 3.6 0.002 802
BR Solutions 1.7 1.8 2.2 19.6 0.001 1,011
Bradmark Technologies Inc. 7.7 8.1 8.7 7.7 0.003 719
Brainloop Inc. 9.0 11.1 13.1 18.1 0.004 615
Brainshark 23.1 24.8 26.9 8.5 0.008 420
Brainzsquare 7.2 6.5 7.1 8.3 0.002 768
BravoSolution 51.0 12.2 13.3 8.5 0.004 610
Bravura 3.2 4.0 4.6 13.6 0.001 873
Brightcove 32.2 40.5 60.4 49.1 0.019 270
BRITC 6.7 7.4 8.7 17.4 0.003 720
Broadlane 15.3 15.9 16.8 5.2 0.005 540
BroadVision 25.9 17.9 14.0 -21.4 0.004 591
Brooks Automation 168.0 224.3 215.4 -4.0 0.066 126
Bsoft 4.3 4.9 5.9 19.4 0.002 807
BSP 30.9 33.2 35.6 7.2 0.011 360
Bull SAS 136.8 140.0 147.5 5.4 0.045 166
Bungee Labs 0.5 0.5 0.6 7.9 0.000 1,125
C2C 8.1 9.4 11.4 21.0 0.004 660
CA Technologies 4,002.6 4,081.2 4,386.4 7.5 1.351 8
Cactus Commerce 5.5 5.5 5.8 5.2 0.002 820
Cadence Design Systems 723.7 810.0 1,002.1 23.7 0.309 35
CADMEN 1.0 1.1 1.3 14.1 0.000 1,075
Calipso 2.0 2.2 2.3 4.7 0.001 1,005
Callidus Software Inc. 51.4 55.8 66.2 18.7 0.020 258
Calypso Technology 61.4 62.8 66.5 5.9 0.020 256
Cambar Software 5.2 5.5 5.8 5.4 0.002 821
Campus Management Corp. 25.2 26.4 26.6 0.8 0.008 422
Camstar Systems Inc. 10.0 10.3 10.6 3.3 0.003 673
Canon IT Solutions 12.6 13.8 15.6 12.8 0.005 565
CAS Software 30.7 33.6 38.0 13.1 0.012 350
Casewise 12.8 13.1 14.0 6.5 0.004 593
Cashtech Solutions 6.4 7.8 8.5 9.1 0.003 729
Caspio 1.7 2.7 3.6 33.3 0.001 926
CAST Software 35.0 38.0 42.4 11.7 0.013 330
Cav Systems 1.6 1.1 1.3 12.0 0.000 1,077
CCH 40.7 42.4 44.4 4.8 0.014 321
CCK Financial Solutions Ltd. 0.9 1.2 1.4 17.4 0.000 1,069
CDB 9.2 10.0 10.8 8.1 0.003 670
CDC Corp. 175.7 161.7 154.8 -4.3 0.048 161
CDNetworks 2.0 2.6 3.0 15.6 0.001 954
Cegedim 374.0 366.5 371.4 1.3 0.114 89
Cegid 181.9 181.9 186.8 2.7 0.058 142
Centric Software 8.3 16.6 19.9 20.0 0.006 490
©2012 IDC #235326 17
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Century Software 1.2 1.4 2.4 76.0 0.001 998
Ceridian 67.0 68.6 71.8 4.7 0.022 240
Cerner 556.9 595.8 701.3 17.7 0.216 49
Cezanne Software 8.1 8.4 13.4 59.4 0.004 605
CFEngine – – 2.0 NA 0.001 1,029
CGI Information Systems 107.8 113.1 126.8 12.1 0.039 182
Chang Yi 11.2 13.3 15.6 16.9 0.005 564
Channel Advisor 13.8 20.7 21.8 5.2 0.007 464
Chase Cooper 14.8 15.1 16.0 6.3 0.005 554
Check Point Software Technologies 356.2 359.5 327.4 -8.9 0.101 101
Ciel 3.5 4.8 2.7 -42.6 0.001 974
Cimatron 20.7 21.9 24.9 13.4 0.008 435
Cincom Systems Inc. 83.0 87.1 75.9 -12.9 0.023 239
CiRBA 7.0 9.4 12.2 29.4 0.004 636
Cisco 1,635.7 1,749.6 1,796.9 2.7 0.553 23
Citrix 1,303.2 1,482.5 1,661.1 12.1 0.511 24
Civica 118.9 123.6 133.8 8.2 0.041 174
Clear Methods Inc. 0.5 0.7 0.8 16.0 0.000 1,115
Cleo 4.6 4.8 5.0 5.3 0.002 853
Click Commerce Inc. 33.5 14.0 15.3 9.5 0.005 570
ClickSoftware 43.5 52.0 63.8 22.5 0.020 264
Cloudera 1.6 2.0 2.3 14.3 0.001 1,004
CMstat 1.0 1.1 1.1 7.2 0.000 1,091
CNC Software Inc. 9.6 9.7 9.8 1.0 0.003 691
CodeJock Software 0.6 0.6 0.7 6.3 0.000 1,120
Codemesh 0.5 0.7 0.8 16.0 0.000 1,116
Cognology 2.7 4.0 4.6 14.1 0.001 875
Coheris 16.9 16.2 14.1 -13.2 0.004 590
CollabNet 27.9 33.1 36.0 8.8 0.011 358
Comarch SA 24.4 30.6 34.1 11.4 0.010 373
Comax 3.2 4.0 5.1 28.4 0.002 848
CombineNet 7.7 8.7 9.2 5.8 0.003 697
Communispace 35.0 45.1 59.9 32.7 0.018 272
CommVault 234.2 276.2 351.5 27.3 0.108 94
ComOps 1.9 2.4 2.7 14.8 0.001 973
Component Factory Pty. Ltd. 0.3 0.4 0.4 6.3 0.000 1,139
ComponentArt 2.0 2.1 2.2 6.3 0.001 1,008
ComponentOne 15.2 15.9 16.7 5.3 0.005 541
ComponentSpace 0.8 0.8 0.9 6.3 0.000 1,104
Composite Software 12.7 13.3 20.5 53.7 0.006 480
Comptel 7.1 8.7 10.0 15.4 0.003 690
CompuGroup Medical 230.8 256.3 341.0 33.0 0.105 95
Computacion en Accion 7.3 8.1 7.9 -3.5 0.002 745
Computational Engineering Intl.
Inc.
1.5 1.5 1.6 6.7 0.001 1,053
Compuware 781.9 779.0 803.2 3.1 0.247 46
Comverse 28.0 33.8 38.2 13.0 0.012 346
18 #235326 ©2012 IDC
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Concur Technologies 249.0 296.3 358.5 21.0 0.110 93
Consensus 0.8 0.8 0.9 12.7 0.000 1,102
Consona 124.5 132.7 140.6 6.0 0.043 170
Constellation Software Inc. 275.7 379.3 468.9 23.6 0.144 71
Contour Components 1.1 1.2 1.2 6.3 0.000 1,081
Convergys 315.3 292.2 307.2 5.1 0.095 105
Cordys 24.4 39.5 45.4 14.9 0.014 312
Coremedia 14.5 14.6 15.1 3.3 0.005 573
Coretech-Diva 1.5 1.8 3.2 79.0 0.001 942
Cornerstone OnDemand 6.5 6.7 70.6 959.7 0.022 244
Correlsense 3.6 7.5 7.9 5.3 0.002 743
Cosmocom 1.4 1.7 2.0 12.8 0.001 1,032
Courion Corp. 19.3 20.8 22.1 6.0 0.007 455
Coverity 32.0 39.7 52.0 31.0 0.016 291
Creawor 8.4 9.8 11.6 17.6 0.004 650
Critical Path 70.1 65.2 52.8 -19.1 0.016 286
Crown Computing 6.6 6.1 7.0 15.0 0.002 773
CS&S 62.9 69.4 81.3 17.2 0.025 230
CS2C 3.5 2.9 3.2 10.4 0.001 944
CSB-System 19.4 20.7 22.3 7.8 0.007 451
CSC 30.6 35.8 41.1 14.7 0.013 332
Curl Inc. 2.6 2.6 2.9 10.3 0.001 964
Cyberdime 4.0 4.4 4.8 9.1 0.001 863
CyberOne 2.2 – – NA – 1,154
Cybozu Inc. 37.9 38.4 39.4 2.5 0.012 343
Daptiv 15.9 17.9 24.0 34.1 0.007 440
Dart Communications 0.6 0.6 0.6 6.3 0.000 1,122
Dassault Systèmes 1,548.5 1,904.4 2,235.6 17.4 0.688 16
Data Expedition 0.4 0.5 0.5 5.1 0.000 1,126
Data Foundations Inc. 2.0 2.6 3.1 15.9 0.001 952
Data Global (formerly GFT Inboxx) 7.7 8.2 8.8 7.3 0.003 715
Data I/O 5.3 7.4 7.9 6.8 0.002 744
Data Streams 3.3 3.9 4.4 11.0 0.001 887
DataCore Software 33.5 28.9 31.8 10.0 0.010 383
DataLever Corp. 0.9 1.2 1.3 16.0 0.000 1,072
Datawatch Corp. 16.6 16.0 18.2 13.6 0.006 515
DATEV 916.3 906.9 974.2 7.4 0.300 38
Daumsoft 2.0 2.3 2.5 7.4 0.001 994
dBase 3.1 3.1 3.0 -3.0 0.001 959
Defontana 1.5 1.9 3.2 67.2 0.001 943
Delcam 39.4 46.7 56.7 21.3 0.017 277
Dell 109.8 145.5 179.6 23.4 0.055 147
Deltek Inc. 209.5 228.4 262.0 14.7 0.081 112
DemandTec 78.8 84.1 83.8 -0.3 0.026 226
Denodo Technologies Inc. 2.8 2.9 3.2 7.5 0.001 945
Desaware 0.6 0.6 0.6 6.3 0.000 1,123
Descartes Systems 22.3 28.6 34.9 22.2 0.011 365
©2012 IDC #235326 19
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Developer Express 16.5 17.4 18.5 6.3 0.006 513
Dichain 4.3 4.9 5.9 19.2 0.002 809
Digia QT Commercial 2.9 3.3 3.5 6.1 0.001 933
Digicert 1.7 1.6 1.6 0.8 0.000 1,061
Diginet 0.4 0.3 0.3 1.5 0.000 1,144
Digital Arts 22.1 26.4 31.6 19.7 0.010 387
Digital River Inc. 117.1 105.3 115.5 9.6 0.036 193
Digital Ware 1.8 1.9 2.8 48.9 0.001 970
DigiwinSoft 25.4 28.1 33.2 18.2 0.010 377
Diskeeper Corp. 14.0 11.1 9.1 -18.3 0.003 702
DMTI Spatial Inc. 8.6 11.3 13.1 16.0 0.004 618
DO2 Technologies 8.2 6.6 7.1 8.2 0.002 766
DotNetNuke 1.1 2.5 4.5 76.9 0.001 877
Dr.Web – – 38.3 NA 0.012 345
Dream Security 3.3 3.7 4.1 11.6 0.001 901
Drishti soft 1.7 2.0 2.3 19.0 0.001 1,003
DSC 30.8 40.5 44.6 10.2 0.014 318
Dundas Data Visualization 13.6 14.3 15.2 6.3 0.005 571
Duzon Bizon 41.1 51.0 58.5 14.7 0.018 274
Dynamacs 7.4 7.6 7.9 4.4 0.002 741
DynamicOps 4.7 7.6 17.2 126.3 0.005 535
Dynaware 3.0 3.3 3.1 -6.3 0.001 951
EAB Systems 0.6 0.8 0.8 7.8 0.000 1,109
eAbax 15.5 18.2 21.6 18.6 0.007 467
EastSoft 2.0 2.6 3.1 18.8 0.001 948
Easylink Services 41.8 32.3 31.5 -2.6 0.010 388
ebanswers 2.1 2.3 3.0 28.7 0.001 958
EBP 32.9 33.5 38.1 13.7 0.012 349
eBworx 5.3 3.1 4.2 35.3 0.001 899
ecMiner 0.6 0.7 0.8 8.4 0.000 1,112
Econintel Treasury Systems Inc. 4.0 4.1 4.3 6.2 0.001 889
e-conomic 7.5 9.1 13.4 46.2 0.004 608
Ecteon 2.7 2.8 2.7 -4.8 0.001 977
Edifecs 7.5 16.9 17.7 5.2 0.005 524
eFuture IT 2.4 2.9 3.4 16.1 0.001 935
EG 30.9 32.3 44.8 38.4 0.014 317
eG Innovations 7.9 9.2 15.8 71.3 0.005 562
eGain 23.9 31.0 35.1 13.3 0.011 363
Egenera Inc. 22.8 24.2 25.5 5.6 0.008 432
eGlobal System – 2.6 5.4 108.9 0.002 837
eIQ Networks Inc. 9.4 15.0 17.1 14.2 0.005 536
Elcom International Inc. 4.0 4.1 4.4 7.3 0.001 880
Electronic Arts 689.3 678.2 780.3 15.1 0.240 47
Element K 12.8 13.0 13.3 2.2 0.004 612
Emailvision 27.7 39.2 61.2 56.0 0.019 267
Embarcadero Technologies 81.6 84.6 101.9 20.5 0.031 201
Embotics 3.5 3.9 3.0 -23.1 0.001 957
20 #235326 ©2012 IDC
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
EMC 3,898.0 4,353.1 4,884.9 12.2 1.504 7
Empirix 51.9 53.4 55.0 3.0 0.017 281
Empress Software 45.4 46.1 48.4 5.1 0.015 303
Emptoris 36.4 38.6 41.1 6.5 0.013 333
Encirq 4.0 4.2 4.5 8.4 0.001 876
ENEA 37.5 41.9 49.7 18.5 0.015 300
Enigma 6.8 7.1 7.1 -0.5 0.002 769
Enterasys Networks Inc. 81.5 69.0 78.8 14.2 0.024 235
EnterpriseDB 11.3 11.4 12.2 6.2 0.004 639
Enterworks 12.7 13.9 14.8 6.4 0.005 582
Entigo 3.0 4.2 4.4 5.1 0.001 881
Entrust Inc. 72.6 78.7 43.0 -45.4 0.013 326
Epicor Software Corp. 425.3 447.8 390.3 -12.8 0.120 82
EPiServer 24.5 30.2 33.8 11.9 0.010 376
ePlus 10.7 10.6 10.0 -5.4 0.003 688
ERI Bancaire 82.9 86.3 94.4 9.4 0.029 213
Escalate Retail 39.0 40.3 42.3 4.9 0.013 331
ESET 174.6 183.5 197.6 7.7 0.061 134
Eshbel – – 11.5 NA 0.004 651
Esker Software 31.9 34.9 40.5 16.0 0.012 335
eSpatial 4.8 5.0 5.5 9.2 0.002 831
e-Spirit AG 7.2 9.3 13.8 48.0 0.004 598
ESRI 926.8 1,061.0 1,138.7 7.3 0.351 33
Etelos Inc. 0.2 0.2 0.2 16.0 0.000 1,148
Eurosoft (UK) 4.6 4.8 5.0 3.8 0.002 855
EVault (A Seagate Company) 89.0 91.9 97.7 6.4 0.030 208
EVER TEAM 24.3 23.5 27.0 15.0 0.008 418
EvolveWare Inc. 1.2 1.6 1.8 15.9 0.001 1,039
Exa Corp. 3.4 3.5 3.8 8.0 0.001 918
Exact 263.5 250.3 249.2 -0.4 0.077 118
Excel Force 1.3 1.5 1.8 21.7 0.001 1,041
Excel Technology 0.8 0.6 0.5 -18.3 0.000 1,128
Execplan 4.8 5.4 6.1 12.8 0.002 796
EXEM 4.2 6.1 7.0 14.0 0.002 774
Expandable Software Inc. 5.2 5.4 5.6 4.3 0.002 825
Experian 140.9 148.4 161.7 9.0 0.050 158
Explorer Software Inc. 5.1 3.6 3.9 8.8 0.001 913
Extol 8.7 13.4 11.7 -12.7 0.004 646
Eze Castle Software 7.3 10.8 11.4 5.1 0.004 659
EZLegacy 6.1 7.1 7.5 6.3 0.002 753
FairCom Corp. 2.5 2.5 2.6 2.6 0.001 984
Falconstor Software Inc. 83.7 82.8 92.1 11.3 0.028 216
Fasoo.com 10.0 11.7 12.4 6.0 0.004 630
Fenestrae BV 7.2 7.4 7.7 3.0 0.002 752
Feya 0.8 0.3 0.3 -4.0 0.000 1,145
FFE Software Inc. (FirstSQL) 2.1 2.1 2.2 5.5 0.001 1,009
FICO (formerly Fair Isaac) 508.2 505.5 517.4 2.3 0.159 63
©2012 IDC #235326 21
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Fidelity National 584.7 528.6 574.7 8.7 0.177 57
Fidessa 302.2 329.9 366.1 11.0 0.113 90
Fieldglass 9.3 11.3 11.9 5.0 0.004 643
Financial Sciences Corp. 3.0 3.2 3.3 4.9 0.001 938
Financial Software Systems 10.7 10.8 11.7 8.3 0.004 648
Finestra 1.5 1.5 1.7 8.1 0.001 1,051
Fiorano Software 9.2 9.7 10.6 8.7 0.003 675
Firestar 4.9 5.1 5.4 6.1 0.002 833
First Apex Technologies 4.7 5.6 5.9 5.7 0.002 806
Fiserv 502.2 517.6 542.1 4.7 0.167 61
Flexera Software 83.1 85.3 150.0 75.8 0.046 163
FlexiInternational Software 5.0 4.7 4.5 -5.0 0.001 878
Flexline 1.6 1.6 1.8 13.4 0.001 1,042
FlexSystem 7.3 8.2 9.2 12.7 0.003 696
Focus Softnet – – 7.7 NA 0.002 751
FOR-CS 3.6 4.1 4.6 12.5 0.001 870
Formis Bass 1.0 1.1 1.2 8.1 0.000 1,086
Formula Telecom Solutions 4.0 4.3 4.6 6.0 0.001 874
Fortinet 12.6 16.2 21.7 33.5 0.007 465
Foundation for Windows 8.0 5.8 6.0 4.9 0.002 798
Founder Order 25.8 28.7 33.9 18.1 0.010 375
Four Js Development Tools Inc. 18.5 18.8 19.3 2.7 0.006 500
FPX 4.8 5.1 5.4 6.5 0.002 835
Freewill Solutions 1.9 2.2 2.4 10.5 0.001 997
Frontier 9.7 11.3 12.5 10.0 0.004 628
FrontRange Solutions Inc. 104.6 108.4 118.3 9.2 0.036 189
F-Secure Corp. 174.2 172.3 197.9 14.9 0.061 133
Fujian Apexsoft 10.2 12.0 14.2 17.7 0.004 588
Fujitsu 2,645.5 2,792.3 3,063.7 9.7 0.943 11
Galactica 9.7 8.7 8.7 -0.2 0.003 718
Gale Technologies 1.2 2.5 3.7 48.0 0.001 924
Gavel and Gown Software 3.7 3.7 4.1 9.7 0.001 905
GD 1.1 1.3 1.5 17.7 0.000 1,063
GE Intelligent Platforms 6.9 7.2 8.2 13.4 0.003 733
Gemalto 89.5 87.0 95.0 9.2 0.029 211
Gemmar Systems International Inc. 4.0 4.1 4.1 -0.1 0.001 902
Genesys Telecommunications
Laboratories
404.3 430.5 456.8 6.1 0.141 72
Geniustec 2.8 3.0 3.5 16.9 0.001 930
Genuitec LLC 1.9 2.0 2.1 3.1 0.001 1,023
Geometric Technologies (formerly
TekSoft)
3.1 3.1 3.1 1.2 0.001 947
GFI Informatique 96.4 92.8 99.0 6.7 0.030 206
GHX 32.7 34.1 35.9 5.2 0.011 359
GigaSpaces 12.5 12.8 13.5 5.4 0.004 603
Gitbuy 13.7 16.7 19.6 17.5 0.006 493
Global IDs Inc. 1.1 1.1 1.2 6.1 0.000 1,085
22 #235326 ©2012 IDC
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Global Relay 16.1 18.6 23.2 25.0 0.007 443
Global Services 0.4 0.4 0.4 9.0 0.000 1,135
Global Software Inc. 13.4 14.0 14.8 5.8 0.005 581
GlobalSCAPE 16.3 18.1 20.3 12.2 0.006 484
Golden Yikang 4.8 5.6 6.6 16.6 0.002 784
GoldenSource 1.3 1.7 2.0 15.9 0.001 1,030
Google Inc. 484.8 530.7 595.3 12.2 0.183 56
Gores Technology Group 15.4 16.2 17.0 5.2 0.005 538
GrammaTech Inc. 1.2 2.0 2.1 4.0 0.001 1,024
GrapeCity 10.2 10.8 11.4 6.3 0.004 656
Green Hills Software 85.0 87.7 94.0 7.1 0.029 214
Greentree 11.7 14.2 16.3 14.6 0.005 551
Gruppo Formula 18.0 17.7 18.5 4.6 0.006 512
GSE Systems 21.6 25.5 26.9 5.6 0.008 419
GT Software 4.6 4.8 4.8 0.8 0.001 862
Guanqun Jinchen 8.7 8.6 8.9 4.3 0.003 710
Guidance 73.1 84.3 79.3 -6.0 0.024 234
GXS 423.7 403.3 411.2 2.0 0.127 79
Haansoft Inc. 0.2 0.2 0.2 5.9 0.000 1,151
Halo Technology 11.5 11.8 12.6 6.4 0.004 624
Halogen Software 25.9 26.5 27.7 4.4 0.009 411
Handysoft 40.4 42.6 48.7 14.4 0.015 302
HansaWorld 16.7 18.5 20.1 8.9 0.006 488
HardDollar 2.8 3.0 3.4 15.0 0.001 936
Hashavshevet – – 11.1 NA 0.003 664
Hauri Inc. 6.3 7.2 7.1 -1.4 0.002 770
HDS 300.3 352.6 564.4 60.1 0.174 59
Healy Hudson 3.8 4.0 4.3 9.2 0.001 888
Heinsohn 1.8 1.8 1.9 5.1 0.001 1,035
HeJia 8.7 9.5 11.2 17.0 0.003 662
Hello2Morrow 0.8 1.0 1.1 8.0 0.000 1,092
Help/Systems 9.7 10.4 11.1 7.1 0.003 666
Heroix Corp. 10.6 11.1 20.5 84.1 0.006 478
Hi Sun 5.9 6.7 7.9 19.0 0.002 740
HID Global 40.1 38.9 34.7 -10.9 0.011 368
High Line Corp. 6.9 3.7 3.9 4.9 0.001 910
Hitachi 1,620.9 1,751.1 1,918.9 9.6 0.591 21
HMA Group 2.2 2.4 2.4 1.0 0.001 1,000
Hogia Group 35.0 40.0 44.6 11.5 0.014 319
Hollybridge 21.2 25.5 30.4 19.3 0.009 392
Hornbill Systems Ltd. 13.8 14.8 16.5 11.5 0.005 545
HP 5,754.3 6,002.1 6,131.4 2.2 1.888 6
HR Access 50.7 51.9 56.2 8.4 0.017 279
Huahai Medical Info 4.9 5.6 6.6 17.1 0.002 783
Huawei 19.8 25.0 29.9 19.8 0.009 396
Hubspan 3.5 4.6 5.4 16.0 0.002 842
Hubwoo 38.5 37.1 37.2 0.3 0.011 352
©2012 IDC #235326 23
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Hughes Systique 7.5 9.6 11.1 16.2 0.003 665
Human Inference 26.8 30.4 34.9 14.9 0.011 366
Hyland Software 124.4 153.0 185.6 21.3 0.057 144
Hyphen 4.4 4.5 4.9 7.7 0.001 860
Hyphen Solutions 12.2 12.6 13.5 6.9 0.004 602
IAS – – 0.0 NA 0.000 1,153
IBA Health 18.5 23.6 27.3 15.6 0.008 416
IBM 24,741.5 26,040.5 28,341.2 8.8 8.726 2
IBM Application Solutions 45.6 48.3 48.3 -0.1 0.015 304
IBPhoenix 0.7 0.7 0.7 -0.3 0.000 1,119
IBS 62.2 34.8 37.0 6.3 0.011 353
ICG Commerce 15.1 21.6 22.8 5.4 0.007 448
iCIMS 16.2 16.6 17.4 4.5 0.005 532
Ideablade 2.3 2.4 2.6 8.4 0.001 981
IDOX Group PLC 6.2 6.4 6.0 -5.5 0.002 799
IFCA 1.8 2.1 2.6 23.3 0.001 985
IFS 184.0 183.6 206.6 12.5 0.064 130
IHS Inc. 46.4 42.3 44.8 5.9 0.014 316
iMany 22.1 28.1 29.7 5.7 0.009 398
IMAS 0.1 – – NA – 1,155
Immersive Design Inc. 1.1 1.1 1.2 8.3 0.000 1,082
Imperva Inc. 5.5 5.8 6.2 8.4 0.002 791
Inca Internet 8.3 9.9 10.8 10.0 0.003 669
Infinite Software 12.8 16.8 19.4 15.9 0.006 497
Infor 2,281.4 2,121.5 2,292.9 8.1 0.706 15
Informat 1.2 1.2 1.3 8.0 0.000 1,074
Informatica 473.5 554.7 667.7 20.4 0.206 51
Information Builders Inc. 237.0 251.7 262.9 4.5 0.081 111
Infosec 3.9 4.4 4.7 6.4 0.001 867
Infosys 59.8 70.8 81.6 15.2 0.025 229
InfoTel Corp. 6.2 7.1 8.6 20.4 0.003 724
InfoVista 38.5 52.0 52.6 1.1 0.016 288
Infragistics Corp. 24.5 25.7 27.3 6.3 0.008 415
INgage Networks 7.5 9.7 12.9 32.9 0.004 621
Ingres Corp. 28.8 29.7 32.6 9.9 0.010 379
Initech 6.6 7.7 9.0 16.9 0.003 708
Innotas 5.0 5.1 7.1 40.0 0.002 767
Innovation Group 45.8 33.3 34.8 4.5 0.011 367
InRule Technology 4.0 4.5 4.9 7.8 0.001 861
InSoft OY 2.0 2.1 2.2 6.4 0.001 1,007
Inspur 51.4 62.4 78.0 25.0 0.024 237
Instantiations Inc. 5.2 4.9 2.5 -48.9 0.001 991
INSTEC 2.2 5.3 5.7 8.6 0.002 823
Inswave 0.9 1.0 1.1 4.9 0.000 1,094
Intalio 15.0 16.2 17.8 10.1 0.005 522
Intec 1.4 1.6 1.8 13.1 0.001 1,045
24 #235326 ©2012 IDC
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Integrated Research (DBA
Prognosis)
31.5 34.5 44.5 29.2 0.014 320
Integrated Support Systems 2.0 2.1 2.1 1.2 0.001 1,025
Intel Corp. 1,810.6 1,880.1 1,983.3 5.5 0.611 19
Intelisis 10.9 11.4 10.5 -7.2 0.003 677
IntelliCorp Inc. 5.2 5.3 5.7 6.0 0.002 824
Interactive Intelligence Inc. 112.8 140.6 176.7 25.7 0.054 149
Interactive Objects 4.9 5.7 6.4 11.2 0.002 788
InterCall 65.7 72.7 79.5 9.3 0.024 233
Interfacing Technologies 4.9 5.1 5.4 5.1 0.002 838
Intergraph 518.5 583.3 622.8 6.8 0.192 54
Intershop Communications 25.6 26.7 32.4 21.4 0.010 380
Intersoft 0.3 0.3 0.3 2.5 0.000 1,142
InterSystems Corp. 271.5 334.9 339.2 1.3 0.104 96
IntraLearn Software Corp. 5.3 4.4 4.5 1.6 0.001 879
IntraLinks 140.5 183.5 329.1 79.4 0.101 100
Intuit 2,098.0 2,186.1 2,456.5 12.4 0.756 13
Invensys 295.0 369.8 387.5 4.8 0.119 83
Investment Technology Group 13.1 14.0 16.6 19.0 0.005 544
Iocomp Software Inc. 0.9 0.9 1.0 6.3 0.000 1,100
I-ON Communications 5.3 5.6 5.9 4.7 0.002 811
Ipswitch 46.3 47.5 48.0 1.1 0.015 305
IQ Navigator 20.4 20.9 21.8 4.4 0.007 462
Iquest 1.9 2.1 2.4 11.2 0.001 1,001
IRIS Software 147.9 148.2 158.3 6.8 0.049 159
iRise 22.4 25.9 30.0 15.6 0.009 394
IronCAD 1.7 1.8 1.9 5.2 0.001 1,037
ISIS Papyrus 56.9 59.6 64.5 8.1 0.020 261
Island Pacific Inc. 12.4 12.6 13.9 10.3 0.004 596
ISO Enterprise 3.4 4.0 4.7 15.3 0.001 869
ISU Ubcare 15.0 18.0 21.4 19.0 0.007 471
Itron Inc. 84.4 113.0 121.7 7.7 0.037 186
iVirtua 11.3 11.8 12.2 3.1 0.004 638
Jacada 15.3 16.1 16.9 5.4 0.005 539
Jack Henry & Associates 189.6 222.4 220.2 -1.0 0.068 123
JackBe 8.0 8.4 9.1 8.0 0.003 700
JADE 1.8 2.2 2.4 11.3 0.001 999
jBase 2.7 2.7 2.7 -0.3 0.001 976
JDA Software 369.6 376.9 396.7 5.3 0.122 81
Jeeves Information Systems 17.3 19.7 23.0 16.8 0.007 445
Jenzabar 40.1 36.7 39.8 8.5 0.012 340
Jesta I.S. 46.8 48.6 51.2 5.3 0.016 293
JetBrains 9.6 10.2 10.7 4.8 0.003 672
Jiangmin 13.5 6.8 6.3 -7.2 0.002 789
JiranSoft 3.9 5.3 6.2 18.4 0.002 792
JIT 17.2 20.6 25.8 25.0 0.008 430
Jitterbit 1.3 1.7 1.9 16.0 0.001 1,034
©2012 IDC #235326 25
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Jive Software 24.3 37.8 65.3 72.6 0.020 260
Joyent 0.7 0.9 1.0 14.7 0.000 1,096
Julong Info 1.7 1.9 2.3 18.4 0.001 1,006
Justsystem Corp. 57.1 65.2 67.8 3.9 0.021 253
K2 30.9 33.3 36.7 10.4 0.011 355
Kaavo 0.5 1.2 3.2 166.7 0.001 941
Kaba Benzing 42.3 43.3 34.6 -20.2 0.011 371
Kalido 16.4 16.8 18.1 8.0 0.006 518
Kana 60.7 64.6 68.5 6.0 0.021 250
Kapow Technologies 11.2 11.7 12.3 5.3 0.004 632
Kaseya 93.0 111.4 124.7 11.9 0.038 185
Kaspersky Lab 391.5 537.9 613.0 14.0 0.189 55
Kaspersky Lab China - JV 58.1 – – NA – 1,156
Kenexa 163.9 177.7 204.2 14.9 0.063 131
Ketera 10.5 10.9 11.5 5.2 0.004 655
Kewill Systems 61.7 63.9 66.8 4.6 0.021 255
Keynote Systems Inc. 66.1 70.9 82.5 16.4 0.025 227
Keyware 3.6 3.4 3.5 4.2 0.001 929
Kicom 3.6 4.1 4.4 8.0 0.001 885
Kingdee 98.9 126.3 174.9 38.5 0.054 151
Kingsoft 22.2 22.2 24.7 11.2 0.008 436
Kingstar Winning 7.7 8.9 10.4 17.5 0.003 682
Klocwork 15.0 19.0 22.1 16.2 0.007 454
Kofax 200.7 230.6 240.4 4.2 0.074 119
Kognitio 15.8 17.8 19.3 8.3 0.006 499
Kongyoung Dbm 1.2 1.4 1.6 9.2 0.000 1,059
Kony Solutions 16.0 20.0 24.0 20.0 0.007 439
Koreawisenut 2.9 2.7 2.6 -4.2 0.001 986
Kronos Inc. 453.8 523.5 551.7 5.4 0.170 60
Ksign 1.7 3.3 8.5 158.4 0.003 726
KSS 11.1 11.8 12.2 2.9 0.004 637
KT Data 0.7 0.3 0.3 5.3 0.000 1,143
Kubotek 3.4 3.5 3.7 5.5 0.001 923
KXEN 15.4 17.2 19.2 12.0 0.006 501
Kyriba 13.2 18.7 27.7 48.7 0.009 410
LANDesk Software 138.5 160.8 176.4 9.7 0.054 150
Lanner Group Inc. 4.0 4.1 4.4 8.1 0.001 884
Laserfiche 85.8 102.1 117.0 14.6 0.036 192
Laszlo Systems 1.8 2.0 2.1 7.4 0.001 1,022
Layer 7 Technologies 6.1 13.0 12.5 -3.7 0.004 626
Lefebvre Software 28.1 29.2 31.0 6.4 0.010 389
Levi, Ray & Shoup Inc. 96.5 97.7 101.1 3.4 0.031 203
LexisNexis Interface Software Inc. 23.7 25.1 26.6 6.0 0.008 421
Liaison 5.8 6.1 6.5 6.5 0.002 787
Likom 4.0 4.9 5.3 9.2 0.002 846
Lithium 17.5 22.2 29.5 32.9 0.009 399
Live World 2.0 1.5 1.5 2.1 0.000 1,066
26 #235326 ©2012 IDC
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
LiveOffice 26.0 32.0 36.2 13.0 0.011 357
LivePerson 84.3 105.5 127.8 21.2 0.039 181
LMS International 24.0 25.0 26.3 5.3 0.008 424
LogMeIn Inc. 74.4 101.1 119.5 18.2 0.037 188
Logo Business Solutions 7.7 9.4 15.1 60.2 0.005 572
Lombard Risk Management 7.1 8.8 12.5 42.0 0.004 627
LongJump 4.9 6.3 11.5 83.6 0.004 654
Longtop Group 15.0 17.4 19.5 12.5 0.006 494
Lumension Security 71.4 76.4 82.2 7.7 0.025 228
Lumesse 75.4 90.5 99.9 10.4 0.031 205
Lumis 2.9 3.5 4.2 20.3 0.001 891
Lumley Technology 5.8 7.8 8.9 14.3 0.003 713
LynuxWorks Inc. 19.0 20.0 21.4 7.2 0.007 470
M2Soft 3.0 3.4 3.8 11.1 0.001 916
M86 Security – 6.8 7.2 6.7 0.002 763
Macrologic 5.5 4.8 5.8 20.7 0.002 814
Magma Design Automation 107.6 126.6 145.1 14.6 0.045 167
Maia Intelligence 1.2 1.5 1.8 18.0 0.001 1,047
Main Sequence 3.5 3.6 3.7 4.4 0.001 919
Mainsoft 6.1 6.4 6.6 3.5 0.002 780
MaintenanceNet 2.4 2.5 2.6 5.3 0.001 980
Mamut 46.9 49.9 29.5 -41.0 0.009 400
Managed Methods 1.2 1.6 1.8 15.9 0.001 1,040
ManageIQ 1.5 3.0 6.0 100.0 0.002 803
Management Controls Inc. 4.8 3.3 3.6 7.7 0.001 928
Management Dynamics 36.8 38.7 41.0 6.0 0.013 334
Manager 0.9 0.8 1.0 21.6 0.000 1,098
Mandriva 4.0 3.4 3.7 9.3 0.001 920
Manhattan Associates 112.5 135.7 148.7 9.6 0.046 164
Maninsoft (formerly Miracom I&C) 1.1 0.8 0.8 1.8 0.000 1,114
MarkAny 6.2 6.1 5.8 -3.8 0.002 817
Mashery 1.4 1.9 2.1 15.9 0.001 1,018
Matisse 2.0 2.0 2.0 -0.3 0.001 1,027
Matrikon (a division of Honeywell) 19.4 20.3 22.5 11.0 0.007 449
Matrix42 37.0 39.1 42.5 8.7 0.013 329
Maximizer Software Inc. 11.3 11.4 12.3 7.7 0.004 633
Maxwell Systems 12.0 15.2 16.0 4.8 0.005 556
MCBA 31.8 32.9 35.3 7.2 0.011 362
McKesson 1,249.8 1,263.7 1,357.9 7.4 0.418 29
MCS 0.4 0.4 0.5 14.0 0.000 1,127
MDQ Systems 1.1 1.5 1.7 15.9 0.001 1,048
Medical Information Technology
(Meditech)
353.5 413.7 487.6 17.8 0.150 69
Medidata Solutions 5.0 124.8 135.3 8.4 0.042 173
Mediopia 0.8 0.8 0.9 7.1 0.000 1,101
Mega International 17.1 19.3 22.2 15.0 0.007 453
Megacenter 0.5 0.5 0.5 -7.5 0.000 1,132
©2012 IDC #235326 27
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Mendix 0.1 0.2 0.2 16.0 0.000 1,150
Mentor Graphics 731.0 810.0 905.8 11.8 0.279 42
Merced Systems 18.0 24.1 25.4 5.2 0.008 433
Merge 46.8 99.6 161.9 62.6 0.050 157
Meridian Systems 20.7 20.5 22.5 10.0 0.007 450
Meta4 39.0 36.7 38.1 3.9 0.012 348
MetaCase 7.6 7.8 8.0 2.3 0.002 737
Metaware 8.1 10.5 11.2 6.4 0.003 661
Metron Technology Ltd. AG 2.4 2.7 5.0 83.7 0.002 856
Micro Focus 397.5 410.7 412.0 0.3 0.127 77
Micropay 7.2 9.2 10.5 14.1 0.003 678
Micros Systems 410.8 459.9 504.0 9.6 0.155 65
Microsoft 48,365.5 54,100.4 57,668.4 6.6 17.756 1
MicroStrategy 294.9 337.5 401.3 18.9 0.124 80
Midland HR & Payroll Solutions 16.6 19.8 21.2 6.8 0.007 472
Mimecast 15.7 31.1 45.1 45.0 0.014 313
Mincom Ltd. 74.5 78.4 84.3 7.5 0.026 225
MindFusion 3.4 3.6 3.8 6.3 0.001 915
Miracom 2.5 2.8 3.1 8.8 0.001 949
Missler Software 15.4 15.5 16.3 4.8 0.005 552
Misys 756.6 422.1 492.4 16.7 0.152 67
Moai Technologies Inc. 9.1 9.5 10.0 6.0 0.003 689
Model N 27.5 33.2 34.9 5.2 0.011 364
MSC Software 91.5 95.9 104.3 8.7 0.032 199
Multima Corp. 6.0 6.1 6.5 6.2 0.002 786
Murex 10.6 11.0 11.6 5.8 0.004 649
MYOB Ltd. 147.8 169.9 184.2 8.4 0.057 145
Myriad 59.0 66.0 40.0 -39.4 0.012 338
Mzinga 16.0 24.0 31.7 32.1 0.010 384
N2N 1.1 1.4 1.7 16.6 0.001 1,050
Nari 15.9 18.1 21.5 18.7 0.007 469
NASDAQ OMX 72.5 76.0 91.5 20.4 0.028 219
Navita 0.9 1.5 1.4 -10.1 0.000 1,071
nCircle 16.6 19.7 30.0 52.2 0.009 395
NEC 1,330.8 1,450.8 1,615.0 11.3 0.497 25
Nedstat 21.8 23.3 26.0 11.5 0.008 428
Nelito Systems 3.2 3.3 3.7 13.1 0.001 922
Nemetschek 176.2 187.6 216.6 15.4 0.067 124
Neogrid 7.9 9.6 13.1 36.3 0.004 614
Neolane 19.0 26.6 39.4 48.0 0.012 342
NeoSystems 0.7 0.9 1.0 16.2 0.000 1,095
NetApp 1,125.0 1,292.5 1,290.2 -0.2 0.397 31
netEvidence 4.5 4.7 5.1 8.6 0.002 850
netForensics 18.5 14.8 17.4 17.8 0.005 531
Netop Solutions 15.8 16.5 16.5 0.0 0.005 550
NetRatings (Nielsen Online) 16.4 17.5 18.7 7.2 0.006 509
Netron Inc. 15.8 16.2 16.6 2.7 0.005 543
28 #235326 ©2012 IDC
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Netsecure Technology 0.9 0.8 0.9 6.2 0.000 1,106
Netsis – 0.2 0.2 4.0 0.000 1,149
NetSuite 132.4 151.5 192.1 26.8 0.059 138
Netuitive 15.5 26.4 45.0 70.5 0.014 314
NeuralSoft 2.6 2.7 2.7 0.3 0.001 975
NeuSoft 41.1 48.5 57.7 19.0 0.018 275
Nevron Software 0.7 0.7 0.8 6.3 0.000 1,113
New & Grand 10.0 10.1 11.9 17.7 0.004 644
NEW Customer Service 5.1 5.3 5.6 5.1 0.002 826
New Relic – – 14.0 NA 0.004 592
Newgen Software Technologies
Ltd.
19.3 20.2 21.5 6.8 0.007 468
NewsGator – 12.8 19.8 55.0 0.006 491
Newsky 23.4 26.9 31.7 17.6 0.010 385
Newtron 3.5 3.2 3.5 9.2 0.001 931
Nexant 6.8 8.2 9.0 8.5 0.003 709
Nexaweb 4.1 4.4 4.7 7.9 0.001 866
Nextrials 1.5 1.4 1.5 8.7 0.000 1,065
Nextstep Infotech 3.7 4.0 4.2 6.1 0.001 890
Nexus 3.4 3.9 4.2 8.3 0.001 896
NICE Systems 332.4 393.0 452.5 15.1 0.139 73
NICSTECH 2.3 2.6 1.8 -30.0 0.001 1,038
Nilesoft 0.8 0.8 0.9 6.0 0.000 1,108
Nimaya 0.3 0.3 0.4 16.0 0.000 1,137
Nimbula – – 1.0 NA 0.000 1,097
Nintex 37.0 50.0 19.7 -60.5 0.006 492
nKia 6.3 3.8 4.0 6.8 0.001 908
No Magic Inc. 1.1 1.3 1.5 14.3 0.000 1,062
Nobscot 2.0 2.1 2.2 4.4 0.001 1,013
Nolio Software 0.5 3.0 3.3 9.7 0.001 940
Nomura Research Institute Ltd. 108.1 119.1 130.4 9.5 0.040 177
Norman ASA 43.9 47.0 53.9 14.8 0.017 283
Nortel Networks 560.3 – – NA – 1,157
Northgate Information Solutions 348.3 356.3 375.9 5.5 0.116 85
NovaStor 8.3 9.5 10.3 8.8 0.003 684
NOW Solutions LLC 2.0 2.0 2.1 4.7 0.001 1,019
NsFocus 4.6 5.1 7.4 44.3 0.002 759
Nuance Communications Inc. 571.6 677.1 849.7 25.5 0.262 44
NuBridges 15.6 16.1 15.9 -1.4 0.005 557
Nucleus Software 6.7 8.0 9.1 13.8 0.003 703
Numara Software 89.0 93.4 92.0 -1.5 0.028 217
Nuri Telecom 7.6 5.6 6.1 10.0 0.002 794
Nuview Systems Inc. 19.9 8.2 10.1 23.0 0.003 687
OBIC Business Consultants Co.
Ltd.
88.7 104.3 108.4 3.9 0.033 195
OBIC Co. Ltd. 83.7 92.4 96.0 3.9 0.030 210
Object Connections 3.8 4.2 4.7 13.0 0.001 868
©2012 IDC #235326 29
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
ObjectFX 11.9 12.4 13.0 4.9 0.004 619
Objective 5.3 6.3 6.2 -1.7 0.002 793
Objectivity Inc. 6.0 7.8 9.2 18.0 0.003 699
Ofisis 0.3 0.4 0.5 19.5 0.000 1,131
Oki Electric Industry 51.0 52.1 65.9 26.5 0.020 259
Omega 5.7 4.5 2.5 -44.3 0.001 992
Omtool Ltd. 15.1 15.6 15.4 -1.3 0.005 568
One Network 7.7 7.5 7.9 6.1 0.002 739
One1 2.3 3.0 3.4 11.3 0.001 937
Online Resources Corp. 136.2 134.6 140.0 4.0 0.043 171
Onventis 3.6 3.8 4.2 10.1 0.001 893
Open Solutions Inc. 110.3 142.9 155.0 8.5 0.048 160
Open Systems Holding Corp. 12.4 16.8 17.6 4.7 0.005 528
OpenConnect Systems 10.3 12.6 14.9 18.0 0.005 578
OpenLink 5.2 5.5 5.9 6.5 0.002 813
OpenText 934.9 939.9 974.6 3.7 0.300 37
OPNET 91.1 116.6 141.7 21.6 0.044 169
Opscode – 0.7 3.0 328.6 0.001 956
Optier 31.5 44.0 43.9 -0.3 0.014 323
Oracle 20,942.9 23,330.4 26,316.0 12.8 8.102 3
Orange HR 0.2 0.2 0.2 18.0 0.000 1,147
Orbium 0.7 0.8 0.8 6.6 0.000 1,110
Orchestra Networks 0.9 0.9 1.0 7.3 0.000 1,099
ORSYP SA 33.7 33.5 35.5 6.0 0.011 361
OSISoft 20.8 17.8 22.8 28.0 0.007 447
Oullim Information Technology 0.0 0.0 0.0 1.4 0.000 1,152
Outcome 9.1 9.5 10.3 8.5 0.003 685
P2 Energy Solutions 24.6 25.0 25.7 2.8 0.008 431
Panda Security 154.6 154.3 167.0 8.2 0.051 155
Panorama Software 42.1 75.8 89.1 17.5 0.027 220
Panorama View Software Corp. 0.8 0.7 0.9 29.5 0.000 1,105
Pansky 11.5 13.4 15.8 17.9 0.005 561
Pansoft 13.8 15.8 18.8 19.1 0.006 507
Parallels 80.4 85.0 86.7 1.9 0.027 223
Parasoft 36.4 36.0 38.6 7.3 0.012 344
Parature Inc. 16.0 17.0 18.0 5.5 0.006 521
PartsRiver-Saqqara 0.3 0.3 0.4 9.0 0.000 1,140
Paychex 56.4 57.8 60.4 4.4 0.019 271
PayGlobal 8.5 10.0 12.4 23.4 0.004 631
PCI Enterprises 8.6 7.2 8.0 10.4 0.002 736
PDS 5.2 4.8 5.3 10.1 0.002 843
Pearson 17.9 19.6 19.2 -1.8 0.006 502
Pegasystems 209.3 225.7 255.9 13.4 0.079 114
PenSoft 4.8 4.9 5.1 4.9 0.002 849
Penta Security Systems 3.6 6.1 6.8 11.8 0.002 776
Penta Technologies 4.9 5.0 5.4 8.7 0.002 836
Peoplefluent 154.0 163.1 128.0 -21.5 0.039 180
30 #235326 ©2012 IDC
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Perceptive Software 74.8 74.1 79.9 7.8 0.025 232
Perfect Commerce 117.1 123.3 129.6 5.1 0.040 179
Perforce Software 43.0 46.7 51.5 10.4 0.016 292
Perpetuum Software 5.2 5.5 5.8 6.3 0.002 816
Personal & Informatik 47.2 56.2 63.8 13.4 0.020 263
Pervasive Software Inc. 46.4 44.3 47.6 7.3 0.015 307
Pitney Bowes Software 367.2 383.3 448.7 17.1 0.138 74
Planisware 19.7 19.6 21.9 12.0 0.007 461
Planview 42.8 52.8 63.3 20.0 0.019 265
Platform Computing 73.3 76.6 78.3 2.2 0.024 236
Platsoft 5.7 6.3 7.3 15.8 0.002 762
Plus Technologies 3.3 5.7 4.9 -14.1 0.002 858
Plusoft 4.6 5.1 5.8 12.2 0.002 819
PNMsoft 11.9 12.7 13.4 5.3 0.004 609
Poet Software Corp. 2.8 2.9 3.1 7.9 0.001 950
Pointwise Inc. 1.3 1.4 1.6 17.2 0.000 1,057
Polaris Software Lab 11.1 12.4 13.9 12.1 0.004 595
Polymita 7.5 10.4 8.2 -21.0 0.003 735
Powerise 19.5 21.0 24.9 18.8 0.008 434
Powerlan 7.1 8.8 10.5 19.1 0.003 680
Precise Software 28.3 28.7 30.6 6.4 0.009 391
Previsor 11.1 11.4 11.9 4.4 0.004 642
Prima Solutions 4.4 5.8 6.7 16.0 0.002 779
Primeton 2.5 3.5 4.2 20.5 0.001 894
Primeur 17.2 13.7 17.5 27.8 0.005 530
Princeton Financial Sys. Inc. 45.4 28.1 26.3 -6.4 0.008 423
proALPHA 40.6 41.4 45.0 8.7 0.014 315
Prodacapo 3.7 2.4 2.6 8.8 0.001 983
ProfitLine 14.4 15.0 15.8 5.2 0.005 558
Progress Software Corp. 501.6 495.9 490.1 -1.2 0.151 68
Prolifics 10.8 11.0 11.4 3.4 0.004 657
Promantek 3.5 3.6 3.8 4.4 0.001 917
Pronto 17.8 22.4 27.3 21.6 0.008 417
Proofpoint 8.0 18.7 22.0 17.6 0.007 458
ProQuest 5.9 8.0 8.4 5.2 0.003 730
PROS Pricing Solutions 43.9 47.1 60.7 29.1 0.019 268
Protegrity 9.2 9.6 10.4 8.4 0.003 681
PSI 53.3 54.5 56.4 3.5 0.017 278
PTC 783.2 848.0 966.3 14.0 0.298 39
Puppet Labs – – 2.5 NA 0.001 989
PureComponents 1.3 1.4 1.5 6.3 0.000 1,067
QAD 159.5 163.5 170.6 4.3 0.053 154
QlikTech 141.3 205.0 293.5 43.2 0.090 107
Quadramed 96.4 92.9 96.2 3.6 0.030 209
Quality Corp. 21.1 18.8 20.3 8.1 0.006 482
Qualiware 1.8 2.1 2.4 10.8 0.001 1,002
Qualys 57.6 65.3 71.5 9.5 0.022 241
©2012 IDC #235326 31
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Quest Software 725.4 799.7 816.5 2.1 0.251 45
QuickArrow 7.9 9.7 10.6 8.6 0.003 674
RainMaker Software 3.3 3.3 3.6 8.6 0.001 925
Rally Software Development Corp. 14.0 22.6 31.6 40.0 0.010 386
Ramco Systems 15.2 17.5 20.8 18.7 0.006 475
Random 1.0 1.1 1.2 5.9 0.000 1,089
Rapid7 11.2 19.1 32.0 67.5 0.010 382
Raxco 4.3 3.7 4.1 10.0 0.001 904
readhc 2.1 2.3 2.8 20.0 0.001 968
ReadSoft 51.8 56.5 68.7 21.6 0.021 249
Realization Technologies 7.5 6.3 6.3 0.3 0.002 790
RealNetworks Inc. 99.1 74.0 67.3 -9.1 0.021 254
Rearden Commerce Inc. 8.2 8.5 9.1 6.0 0.003 704
Rebex 1.6 1.7 1.8 6.3 0.001 1,044
Recommind 12.3 12.9 13.4 3.6 0.004 606
Red Flag Software Co. Ltd. 6.3 5.1 5.9 14.9 0.002 812
Red Hat 618.7 744.1 934.8 25.6 0.288 41
RedEye 3.3 3.6 3.9 9.0 0.001 912
RedPrairie 115.1 118.0 124.9 5.8 0.038 184
Redwood 32.9 34.9 36.7 5.1 0.011 356
RemObjects Software 3.2 3.4 3.6 6.3 0.001 927
Replicon 10.7 13.1 13.7 5.0 0.004 600
Research In Motion 248.0 298.1 335.8 12.7 0.103 98
Resonate Inc. 7.1 7.5 6.0 -20.0 0.002 805
Responsys 49.3 64.7 76.5 18.2 0.024 238
Retalix 73.4 74.6 80.8 8.3 0.025 231
Reval 15.0 21.4 20.2 -5.7 0.006 485
Revionics 9.3 8.8 9.1 2.9 0.003 701
RightNow Technologies Inc. 115.4 147.3 185.9 26.2 0.057 143
Rightscale 5.5 6.8 19.2 182.4 0.006 503
Rising 79.0 26.1 24.3 -6.9 0.007 437
Rocket Software 138.9 143.2 151.3 5.7 0.047 162
Rogue Wave Software 25.4 27.3 29.4 7.6 0.009 401
Rollbase Inc. 1.1 1.1 1.2 7.9 0.000 1,084
Royal Systems 1.1 1.2 1.4 18.3 0.000 1,070
rPath 3.3 3.4 3.5 2.3 0.001 934
S1 94.8 89.3 108.8 21.8 0.033 194
Saba Software Inc. 77.4 82.0 87.6 6.9 0.027 221
Safe Software Inc. 12.6 14.1 14.8 5.1 0.005 579
SafeNet Inc. 294.8 300.1 321.2 7.0 0.099 102
Sage 1,696.1 1,769.0 1,872.0 5.8 0.576 22
Saint 3.7 3.8 3.0 -22.0 0.001 960
Salesforce.com 1,159.4 1,483.9 2,008.7 35.4 0.618 18
Samsung SDS 6.2 6.6 6.7 2.5 0.002 778
Sand Technology 6.8 5.7 4.2 -26.8 0.001 898
SAP 12,223.2 13,333.8 15,538.6 16.5 4.784 4
SAS 2,140.4 2,253.4 2,524.9 12.0 0.777 12
32 #235326 ©2012 IDC
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
ScheduleSoft 3.1 2.6 2.8 4.4 0.001 972
ScienceLogic 7.5 12.0 15.8 31.3 0.005 563
SciQuest 14.4 16.9 17.7 5.2 0.005 525
SDC – 0.2 0.7 170.8 0.000 1,121
SDL International 75.3 90.5 118.0 30.4 0.036 191
Security Innovation Inc. 10.0 10.2 10.5 2.6 0.003 679
Secuve 4.5 6.4 7.0 9.9 0.002 772
Sedona Corp. 1.1 1.2 1.2 7.6 0.000 1,080
Seeburger 53.3 75.7 87.1 15.0 0.027 222
Selectica Inc. 10.9 9.8 7.9 -19.3 0.002 742
Selligent 15.3 16.0 17.8 11.2 0.005 523
Sencha 4.8 5.1 5.5 7.9 0.002 829
Sendmail 46.1 46.2 45.9 -0.5 0.014 310
Senior Com 1.3 1.5 1.6 10.1 0.001 1,054
Senior Sistemas 27.1 31.7 39.6 24.9 0.012 341
Serena 202.6 195.0 200.6 2.9 0.062 132
ServiceNow 25.3 55.6 98.8 77.7 0.030 207
Servoy 7.5 7.8 8.5 8.5 0.003 727
SEVEN Networks Inc. 19.0 18.7 17.3 -7.4 0.005 533
SGA 4.3 4.6 8.9 92.3 0.003 712
Shanghai Huateng 14.4 16.6 19.5 17.2 0.006 495
Shanghai Koal 13.4 16.7 18.7 11.6 0.006 510
Shinewave 1.1 1.2 1.3 8.2 0.000 1,078
Shing Hang 1.3 1.7 2.0 15.8 0.001 1,026
SHL Group 6.5 7.2 8.2 14.4 0.003 732
Siemens 2,189.4 2,200.7 2,369.7 7.7 0.730 14
Siemens Enterprise
Communications
594.9 613.6 639.6 4.2 0.197 52
Sightline Systems 7.5 10.7 11.4 7.0 0.004 658
Signiant 19.9 25.6 27.4 7.1 0.008 413
Silicon Graphics 40.0 41.3 49.9 21.0 0.015 298
SilkRoad 38.2 39.2 47.0 20.0 0.014 308
Silver Net Computer Systems Ltd. 4.9 5.0 5.4 7.6 0.002 841
Silverlake 13.3 19.5 23.0 18.2 0.007 444
SimCorp 158.9 167.8 183.4 9.3 0.056 146
Singlee 6.6 7.5 8.8 18.0 0.003 716
Siquel 0.5 0.5 0.4 -25.0 0.000 1,134
Sistemas Bejerman 6.6 7.2 7.5 5.0 0.002 755
Sitecore – 33.3 50.0 50.0 0.015 297
SIT-QAD 2.3 2.1 1.9 -7.6 0.001 1,033
Siveco 11.2 11.2 13.0 16.0 0.004 620
SkillSoft 135.6 109.2 139.7 27.9 0.043 172
Skybox Security 14.2 15.6 17.6 12.9 0.005 527
Skyway Software 1.8 1.9 2.0 4.3 0.001 1,031
Slingshot 1.6 1.7 2.2 28.8 0.001 1,015
SmartSoftware Inc. 2.0 2.5 2.4 -2.4 0.001 996
SMS 3.2 3.6 4.1 14.6 0.001 906
©2012 IDC #235326 33
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Smyth Systems 6.7 6.8 7.4 8.7 0.002 758
SnapLogic 1.9 2.5 2.9 16.0 0.001 965
SOA Software Inc. 31.4 32.7 29.1 -11.0 0.009 404
Socialtext 20.0 25.9 34.4 32.8 0.011 372
Soft Yazilim 1.3 1.8 0.3 -80.5 0.000 1,141
Softbase Systems 2.6 2.8 3.0 8.6 0.001 955
Softbrain Co. Ltd. 23.7 25.8 26.2 1.5 0.008 426
SoftCamp 9.3 9.0 9.6 5.9 0.003 692
SofTech Inc. 4.9 4.0 3.9 -4.5 0.001 914
Softforum 7.8 9.4 9.6 2.0 0.003 693
Softland 13.2 15.4 18.5 19.7 0.006 514
Softpower 0.6 0.7 0.7 3.1 0.000 1,118
SoftRun 2.8 – – NA – 1,158
Software AG 803.3 933.5 948.1 1.6 0.292 40
Software Engineering of America 52.8 52.3 52.2 -0.2 0.016 290
Software FX 6.4 6.8 7.2 6.3 0.002 764
Software Innovation 22.3 21.6 23.4 8.4 0.007 442
Solarwinds 104.9 148.9 187.7 26.1 0.058 140
Solipsis 7.7 7.7 8.0 3.0 0.002 738
Solix 3.5 3.7 4.0 8.7 0.001 909
Soluciones-ar 1.3 1.4 1.3 -4.7 0.000 1,073
Sonda 4.6 4.8 5.2 8.4 0.002 847
Sonoa Systems 4.0 5.3 6.1 15.9 0.002 795
Sopheon 9.7 11.5 10.6 -8.1 0.003 676
Sophos 307.2 313.9 366.0 16.6 0.113 91
Sopra Group 206.7 208.0 230.7 10.9 0.071 120
SourceFire 20.7 26.1 33.1 26.9 0.010 378
SourceIQ Inc. 3.5 4.0 4.2 4.7 0.001 897
South River Technologies 3.2 3.1 3.3 6.6 0.001 939
Sparx Systems 2.4 2.5 2.5 2.0 0.001 987
Spectra 2.4 2.7 2.9 9.3 0.001 962
Spigit 6.5 10.0 14.9 48.7 0.005 577
SPS Commerce 35.9 42.4 55.1 30.0 0.017 280
SQL Software 0.4 0.5 0.5 3.8 0.000 1,130
SS&C Technologies 160.2 191.7 213.3 11.3 0.066 127
Star Storage – 0.8 1.4 84.4 0.000 1,068
SteelEye Technology Inc. (SIOS) 8.2 8.5 11.5 35.8 0.004 652
Steema 2.4 2.5 2.6 6.3 0.001 979
Stonebranch 10.0 11.0 11.7 6.4 0.004 647
Strategy 6.5 7.0 8.2 16.8 0.003 734
StrikeIron Inc. 1.1 1.2 1.3 5.6 0.000 1,079
Stringdata 0.9 1.0 1.1 8.4 0.000 1,093
Successfactors 137.7 177.5 255.5 44.0 0.079 115
Sumisho Computer Systems Corp. 65.6 67.6 70.1 3.8 0.022 245
Summit 2.4 2.5 2.9 17.6 0.001 963
SumTotal 119.1 126.1 132.1 4.8 0.041 175
Sunfish 0.6 0.8 0.7 -7.0 0.000 1,117
34 #235326 ©2012 IDC
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
SunGard 1,456.5 1,361.8 1,471.5 8.1 0.453 27
Sunyard 3.7 4.1 4.9 18.4 0.002 859
Superdata 19.2 20.6 24.2 17.5 0.007 438
SuperOffice 45.0 44.0 49.9 13.4 0.015 299
Supplychain Connect 5.1 5.5 5.8 5.2 0.002 815
SupplyOn 19.1 16.8 18.0 7.5 0.006 519
SupportSoft 0.7 10.7 14.9 39.4 0.005 574
SWIFT 656.2 565.8 568.5 0.5 0.175 58
Swisslog 137.6 135.3 147.8 9.3 0.046 165
Symantec 5,982.4 5,957.9 6,367.5 6.9 1.961 5
Syncfusion 7.4 7.8 8.3 6.3 0.003 731
Syncsort 104.3 112.1 118.3 5.5 0.036 190
Synopsys 1,285.4 1,324.9 1,459.7 10.2 0.449 28
Synygy 41.8 39.0 44.4 13.9 0.014 322
Syspro 62.0 66.1 71.2 7.7 0.022 242
Systar SA 22.1 17.5 20.2 15.0 0.006 486
Systex 28.2 29.8 32.4 8.7 0.010 381
abdulTableau Software 17.6 36.1 70.1 94.2 0.022 246
Tagetik 13.6 16.4 17.5 6.8 0.005 529
Take Solutions 10.4 11.2 16.7 48.7 0.005 542
Talend 16.9 29.8 45.9 54.0 0.014 311
Talentsoft 0.9 2.6 7.7 202.3 0.002 750
Taleo 178.5 204.3 250.5 22.6 0.077 117
Talisma 7.1 7.6 9.0 18.4 0.003 705
Tally 26.3 34.2 39.9 16.6 0.012 339
Targit 14.8 16.2 18.0 11.0 0.006 520
Tavant Technologies 14.9 15.7 16.5 5.2 0.005 546
TCS 8.7 11.2 13.3 18.4 0.004 611
Tealeaf Technology 19.8 21.0 22.0 4.8 0.007 459
Teamquest Corp. 19.3 19.1 20.3 6.5 0.006 483
TechExcel Inc. 11.5 12.0 12.6 5.2 0.004 623
Technology One 20.6 25.5 27.4 7.7 0.008 414
Tecsys Inc. 15.0 15.5 13.2 -14.7 0.004 613
Tectia 11.7 11.5 10.1 -11.8 0.003 686
TEDS 13.3 13.6 14.0 2.9 0.004 594
Telerik 19.0 23.2 27.9 20.3 0.009 409
Telesoft 2.9 2.8 2.8 -1.2 0.001 971
Telligent 25.0 32.1 42.7 33.1 0.013 328
TELUS (Emergis) 42.2 47.5 52.6 10.6 0.016 289
Temenos 243.1 314.9 313.2 -0.5 0.096 104
Teradata 727.7 865.2 989.7 14.4 0.305 36
THBComponentware 0.4 0.4 0.4 6.3 0.000 1,136
The Salamander Organization 20.3 20.9 22.2 6.6 0.007 452
Think3 38.0 38.4 43.0 12.0 0.013 325
Thomson Reuters 194.3 191.7 197.2 2.9 0.061 135
Tian Jian 6.5 7.5 8.9 19.2 0.003 711
TIBCO 544.7 610.8 730.2 19.5 0.225 48
©2012 IDC #235326 35
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Tibero – 2.1 5.9 184.6 0.002 810
Tibersoft 4.2 2.4 2.5 5.3 0.001 988
TigerLogic 12.0 12.0 12.8 6.8 0.004 622
Timecentre 13.9 14.2 14.9 4.4 0.005 576
TmaxSoft 32.7 30.6 46.1 50.3 0.014 309
Tomax Corp. 13.7 13.9 14.1 1.3 0.004 589
Tongtech 16.2 9.1 10.9 19.9 0.003 668
Top Image Systems 16.7 15.3 22.0 43.8 0.007 460
Torex 185.7 182.2 197.1 8.2 0.061 136
Toshiba Solutions Corp. 33.3 35.0 38.0 8.5 0.012 351
Total Logistics 1.5 1.6 1.8 15.4 0.001 1,043
TotalSoft 7.5 8.5 8.8 3.4 0.003 717
TOTVS 379.9 505.4 631.9 25.0 0.195 53
Trace One 20.1 17.2 18.8 9.3 0.006 508
Transoft 5.0 6.4 7.3 14.7 0.002 761
Trend Micro 1,019.2 1,081.8 1,208.7 11.7 0.372 32
Trillium Software 49.4 52.2 53.3 2.2 0.016 285
Trintech Group PLC 22.2 23.5 28.2 19.9 0.009 407
Triple Point Technology 36.6 48.0 50.6 5.4 0.016 296
Tripwire Inc. 74.9 83.8 94.6 12.8 0.029 212
Trisunwyse 1.7 1.8 2.1 18.9 0.001 1,021
Troux Technologies 13.4 15.3 20.2 32.0 0.006 487
TRS 1.1 1.3 1.6 23.6 0.000 1,056
Trustwave 25.0 58.0 68.8 18.7 0.021 248
TSS 1.5 1.5 1.7 9.0 0.001 1,052
Turbolinux Inc. 3.6 3.2 3.5 8.2 0.001 932
TXT e-Solutions 11.3 14.0 12.1 -13.5 0.004 641
Tyler Technologies 146.5 153.2 163.5 6.7 0.050 156
UC4 54.0 62.4 68.2 9.3 0.021 251
UFIDA 206.8 229.9 334.0 45.3 0.103 99
Ultimate Software 137.3 172.4 216.0 25.3 0.067 125
Ultrapower 13.3 13.6 16.5 21.6 0.005 549
Unanet Technologies 4.6 4.8 5.0 3.1 0.002 854
Unet System 2.9 3.2 2.6 -19.6 0.001 982
Unicom Systems 48.9 49.8 53.4 7.3 0.016 284
UNIFY Corp. 10.9 19.5 20.5 5.1 0.006 477
Unisys 338.6 338.5 360.2 6.4 0.111 92
UNIT4 364.4 379.3 418.2 10.3 0.129 76
update software 26.7 24.2 29.2 20.5 0.009 403
Upsidesoft 10.5 15.1 15.8 5.1 0.005 559
Uptime Software 6.0 7.4 8.5 15.0 0.003 728
USU Software AG 16.4 17.3 20.9 20.8 0.006 474
Vanguard 3.7 3.9 4.6 17.0 0.001 871
Vasco 17.2 18.5 20.1 8.7 0.006 489
VBA 0.2 0.2 – NA – 1,159
Veeam 29.8 46.0 84.9 84.4 0.026 224
Vendavo 29.7 34.2 60.6 77.0 0.019 269
36 #235326 ©2012 IDC
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Venotion Technologies 1.7 1.9 2.2 11.9 0.001 1,017
Venus Tec 2.3 2.6 3.7 41.6 0.001 921
Veracode 8.0 9.3 9.4 0.8 0.003 695
Verint Systems 461.3 469.4 496.4 5.8 0.153 66
Verivo 6.4 10.2 14.9 46.1 0.005 575
Versant 17.1 15.7 16.2 3.2 0.005 553
Versata 155.9 163.0 171.9 5.5 0.053 153
Versys 3.0 2.4 2.6 8.9 0.001 978
Vertex Inc. 63.0 65.9 69.1 4.8 0.021 247
ViaPeople 2.0 2.1 2.2 4.4 0.001 1,014
Viewpoint Construction Software 12.0 17.2 18.6 8.6 0.006 511
Visible Systems Corp. 5.1 5.3 5.4 2.6 0.002 834
Vision Solutions Inc. 165.8 169.2 177.0 4.6 0.054 148
VisionWare 9.1 9.6 10.4 8.0 0.003 683
Visma 238.5 283.9 374.5 31.9 0.115 87
Vitria Technology 43.9 47.2 51.1 8.1 0.016 294
Vivisimo 17.9 18.8 19.5 3.5 0.006 496
VMTurbo – – 2.5 NA 0.001 990
VMware 1,905.3 2,669.1 3,509.3 31.5 1.080 10
Wall Street Systems 91.7 100.2 107.4 7.2 0.033 196
Warevalley – 3.0 5.4 78.9 0.002 840
Waterford Technologies 14.3 15.6 18.9 20.9 0.006 505
Wavelink Corp. 20.3 20.5 19.0 -7.5 0.006 504
Webcab Components 1.5 1.6 1.7 6.3 0.001 1,049
WebLayers Inc. 4.9 6.5 7.5 15.9 0.002 756
Webroot 128.1 140.0 129.9 -7.2 0.040 178
Websense 251.4 251.4 254.8 1.4 0.078 116
Webspy 0.3 0.4 0.4 10.5 0.000 1,133
WebTrends 75.9 81.1 92.9 14.6 0.029 215
White Information Networking 1.8 2.0 2.5 21.8 0.001 995
Win Estimator Inc. 10.1 10.3 11.2 8.7 0.003 663
Wing Arc 17.4 20.6 20.8 0.6 0.006 476
WINS Technet 1.3 1.4 1.6 12.3 0.000 1,058
Wipro Healthcare 5.4 5.4 6.1 11.4 0.002 797
WISE iTech 1.7 1.9 2.0 6.8 0.001 1,028
Wizrom 1.3 1.5 1.9 28.7 0.001 1,036
WMSL 2.0 2.3 3.9 72.4 0.001 911
Wolf Frameworks 1.0 1.3 1.5 16.0 0.000 1,064
Wolters Kluwer Financial Services 54.0 66.6 71.0 6.7 0.022 243
Workcube – – 0.3 NA 0.000 1,146
Workday Inc. 123.0 160.0 320.0 100.0 0.099 103
WorkForce Software 11.4 11.7 12.2 4.4 0.004 635
Works Applications Co. Ltd. 160.1 170.1 192.5 13.2 0.059 137
Workstream 14.9 12.1 7.9 -35.0 0.002 747
WS02 1.7 3.2 5.0 52.8 0.002 857
Xactly Corp. 44.5 46.4 48.9 5.2 0.015 301
XAware Inc. 4.0 4.1 4.4 6.1 0.001 883
©2012 IDC #235326 37
T A B L E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Xceed 6.1 6.4 6.8 6.3 0.002 777
XIGNITE 0.5 0.6 0.6 6.3 0.000 1,124
Xnear 0.4 0.4 0.5 9.3 0.000 1,129
Xpriori 2.2 2.2 2.2 -0.6 0.001 1,010
xTuple 5.6 5.0 5.3 5.3 0.002 845
Yardi 78.3 84.9 91.6 7.8 0.028 218
Yellowfin 2.0 2.6 7.1 174.8 0.002 765
Younglimwon Softlab 4.8 5.9 6.6 12.4 0.002 781
YouSendIt 15.5 21.8 22.9 5.0 0.007 446
Zend Technologies Inc. 15.2 16.3 17.6 8.4 0.005 526
Zenoss 4.5 7.0 14.8 111.5 0.005 580
Zhifang S&T 1.6 1.8 2.2 17.9 0.001 1,016
Zhonglian 2.1 2.4 2.8 17.9 0.001 969
Zilliant Inc. 6.8 7.3 7.5 2.8 0.002 757
Zionex 1.9 2.3 2.8 23.9 0.001 967
ZL Technologies 14.8 16.6 18.2 9.4 0.006 517
Zoho 51.1 64.0 121.5 89.7 0.037 187
Zoner Software 1.0 1.1 1.3 21.8 0.000 1,076
Zucchetti 284.4 276.4 291.4 5.5 0.090 108
Zycus 10.1 14.7 15.5 5.2 0.005 567
ZyLAB North America LLC 13.5 14.3 16.0 11.9 0.005 555
Zynapse 1.7 2.2 2.5 14.1 0.001 993
Zyrion 2.0 3.8 15.5 310.9 0.005 566
Subtotal 228,905.0 248,092.1 273,815.9 10.4 84.305
Other 45,038.4 47,657.8 50,974.2 7.0 15.695
Total 273,943.4 295,749.9 324,790.1 9.8 100.000
Source: IDC, 2012
T A B L E 4
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r a n d R e g i o n , 2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
/n software 5.04 0.003 – – – – 5.04 0.002
1C – – 187.33 0.177 – – 187.33 0.058
1Spatial 0.65 0.000 12.93 0.012 – – 13.58 0.004
3D Systems 4.50 0.003 0.25 0.000 – – 4.75 0.001
3i Infotech – – – – 21.84 0.041 21.84 0.007
3M 26.67 0.016 1.11 0.001 0.32 0.001 28.10 0.009
4CS 11.82 0.007 – – – – 11.82 0.004
4D SAS 5.87 0.004 12.02 0.011 3.01 0.006 20.91 0.006
AAM Technologies 0.35 0.000 2.61 0.002 – – 2.96 0.001
Abacus Research – – 28.33 0.027 – – 28.33 0.009
38 #235326 ©2012 IDC
T A B L E 4
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r a n d R e g i o n , 2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
ABB Ltd. 57.30 0.035 112.39 0.106 55.79 0.104 225.49 0.069
ABBYY 6.40 0.004 22.85 0.022 1.77 0.003 31.02 0.010
ABC Systems 5.09 0.003 2.09 0.002 0.60 0.001 7.79 0.002
Abiquo 2.31 0.001 0.35 0.000 0.38 0.001 3.04 0.001
Able Commerce 4.24 0.003 – – – – 4.24 0.001
Accela 11.68 0.007 0.59 0.001 – – 12.27 0.004
Accellion 16.33 0.010 7.90 0.007 3.19 0.006 27.43 0.008
Accelops 5.50 0.003 – – – – 5.50 0.002
Access Accounting – – 29.78 0.028 – – 29.78 0.009
Accountpro 5.32 0.003 – – – – 5.32 0.002
Accruent 21.64 0.013 – – – – 21.64 0.007
AccuRev 9.30 0.006 1.06 0.001 1.14 0.002 11.50 0.004
ACI Worldwide 177.87 0.108 126.30 0.119 34.00 0.064 338.18 0.104
Acision 155.07 0.094 263.56 0.248 55.49 0.104 474.11 0.146
Acronis 41.25 0.025 57.03 0.054 32.59 0.061 130.87 0.040
Actiance (formerly FaceTime) 20.43 0.012 5.04 0.005 0.79 0.001 26.26 0.008
Actipro Software 4.15 0.003 – – – – 4.15 0.001
Active Endpoints Inc. 11.88 0.007 8.62 0.008 – – 20.50 0.006
ActiveState Software Inc. 3.03 0.002 0.96 0.001 0.10 0.000 4.10 0.001
Activision Blizzard 772.91 0.468 628.06 0.592 100.74 0.188 1,501.71 0.462
Actuate Corp. 97.64 0.059 23.71 0.022 5.18 0.010 126.53 0.039
Adaptive 9.29 0.006 4.59 0.004 0.40 0.001 14.27 0.004
Adaptive Computing 14.30 0.009 5.50 0.005 2.20 0.004 22.00 0.007
Aderant – – – – 34.58 0.065 34.58 0.011
Aditro – – 104.82 0.099 – – 104.82 0.032
Admerex – – – – 4.03 0.008 4.03 0.001
Adobe 2,019.84 1.222 1,300.20 1.225 836.29 1.564 4,156.33 1.280
ADP 445.21 0.269 75.88 0.072 2.86 0.005 523.94 0.161
Advanced Computer Software – – 100.38 0.095 – – 100.38 0.031
Advanced Data Exchange 7.85 0.005 – – – – 7.85 0.002
Advanced Systems Concepts 12.75 0.008 5.88 0.006 1.78 0.003 20.40 0.006
Advent Software 264.32 0.160 33.69 0.032 – – 298.02 0.092
Advizor Solutions 11.53 0.007 1.92 0.002 – – 13.46 0.004
AFAS ERP Software – – 52.67 0.050 – – 52.67 0.016
Agilense 0.38 0.000 – – – – 0.38 0.000
Ahnlab Inc. 0.87 0.001 – – 37.35 0.070 38.22 0.012
AKuP – – – – 2.13 0.004 2.13 0.001
Alcatel-Lucent 171.16 0.104 79.68 0.075 37.89 0.071 288.72 0.089
Aldata Solution 7.76 0.005 31.27 0.029 0.99 0.002 40.02 0.012
Alfabet 5.86 0.004 10.09 0.010 0.55 0.001 16.50 0.005
Allegro Development Corp. 13.09 0.008 7.62 0.007 3.09 0.006 23.80 0.007
Alloy Software 0.96 0.001 0.13 0.000 0.06 0.000 1.15 0.000
Allscripts 436.78 0.264 – – – – 436.78 0.134
Almog Software Industries – – 1.63 0.002 – – 1.63 0.001
Alpha Software 1.23 0.001 0.34 0.000 – – 1.57 0.000
Alps System Integration – – – – 30.30 0.057 30.30 0.009
©2012 IDC #235326 39
T A B L E 4
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r a n d R e g i o n , 2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Altair Engineering Inc. 18.40 0.011 3.09 0.003 13.15 0.025 34.64 0.011
Alterian 8.19 0.005 46.23 0.044 – – 54.42 0.017
Altibase – – – – 15.31 0.029 15.31 0.005
Altova 7.73 0.005 5.21 0.005 0.81 0.002 13.75 0.004
Amano Cincinnati 5.37 0.003 1.36 0.001 5.73 0.011 12.47 0.004
Amazon.com Inc. 117.79 0.071 66.81 0.063 28.60 0.053 213.20 0.066
Amdocs 300.66 0.182 48.00 0.045 23.23 0.043 371.88 0.114
American Software 52.43 0.032 6.39 0.006 0.33 0.001 59.15 0.018
ANGOSS Software
International Ltd.
6.69 0.004 0.65 0.001 – – 7.34 0.002
Ansys Inc. 288.84 0.175 232.32 0.219 150.20 0.281 671.36 0.207
AOL/Mapquest 47.13 0.029 3.69 0.003 – – 50.82 0.016
Appcelerator 3.13 0.002 – – – – 3.13 0.001
AppDynamics 6.00 0.004 – – – – 6.00 0.002
Appfluent Technology Inc. 5.60 0.003 – – – – 5.60 0.002
APPGEN Business Software 12.64 0.008 0.46 0.000 – – 13.09 0.004
Appian 30.91 0.019 10.24 0.010 1.56 0.003 42.71 0.013
Appirio 13.48 0.008 1.91 0.002 0.41 0.001 15.80 0.005
Appistry 4.79 0.003 – – – – 4.79 0.001
Apple 782.07 0.473 332.38 0.313 240.94 0.451 1,355.39 0.417
Application Security Inc. 10.14 0.006 3.23 0.003 – – 13.37 0.004
Applied Computer Services
(Hasib)
– – 13.86 0.013 – – 13.86 0.004
Applied Materials 7.86 0.005 2.05 0.002 4.37 0.008 14.28 0.004
Applied Systems Inc. 61.31 0.037 5.06 0.005 – – 66.37 0.020
Applied Voice & Speech
Technologies
45.05 0.027 14.02 0.013 2.38 0.004 61.45 0.019
Aranda Software 18.86 0.011 – – – – 18.86 0.006
Arcplan 14.87 0.009 19.09 0.018 2.87 0.005 36.83 0.011
Arena 4.82 0.003 0.27 0.000 0.66 0.001 5.75 0.002
Argo Data Resource Corp. 29.07 0.018 – – – – 29.07 0.009
Argos Systems 0.79 0.000 0.41 0.000 – – 1.20 0.000
ARI Network 13.87 0.008 0.74 0.001 – – 14.60 0.004
Ariba Inc. 264.27 0.160 84.69 0.080 25.85 0.048 374.81 0.115
ASA International 7.15 0.004 3.57 0.003 – – 10.72 0.003
Ascentis 5.40 0.003 – – – – 5.40 0.002
ASCON – – 6.02 0.006 – – 6.02 0.002
ASG 170.41 0.103 80.88 0.076 12.56 0.023 263.85 0.081
Asiainfo – – – – 63.93 0.120 63.93 0.020
Asianet TP – – – – 7.83 0.015 7.83 0.002
Aspect Software 189.56 0.115 118.32 0.112 76.87 0.144 384.75 0.118
Aspel 12.58 0.008 – – – – 12.58 0.004
Aspen Technology 68.38 0.041 53.82 0.051 52.63 0.098 174.83 0.054
Aspera 4.73 0.003 1.11 0.001 0.18 0.000 6.02 0.002
Aspose 6.61 0.004 – – – – 6.61 0.002
Asseco Group 6.93 0.004 122.41 0.115 14.29 0.027 143.63 0.044
40 #235326 ©2012 IDC
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Astea International 14.70 0.009 4.07 0.004 0.63 0.001 19.40 0.006
Asure 5.79 0.004 – – – – 5.79 0.002
AT Kearney Procurement
Solutions
13.75 0.008 2.66 0.003 0.63 0.001 17.05 0.005
Atari 18.23 0.011 3.20 0.003 0.59 0.001 22.03 0.007
Atego 3.04 0.002 5.64 0.005 0.32 0.001 9.00 0.003
Atempo 14.67 0.009 29.66 0.028 3.60 0.007 47.92 0.015
ATENA Usługi Informatyczne i
Finansowe
– – 8.60 0.008 – – 8.60 0.003
Ateras 8.66 0.005 – – – – 8.66 0.003
Atlassian 53.73 0.033 40.01 0.038 7.56 0.014 101.30 0.031
ATOSS Software – – 26.21 0.025 – – 26.21 0.008
Attachmate 598.05 0.362 427.05 0.403 93.84 0.176 1,118.94 0.345
Attunity 13.40 0.008 2.97 0.003 0.12 0.000 16.50 0.005
Auraportal 3.57 0.002 4.08 0.004 0.95 0.002 8.60 0.003
Autodesk 818.11 0.495 829.15 0.781 472.77 0.884 2,120.03 0.653
Autotask 8.99 0.005 – – – – 8.99 0.003
Auto-trol Technology 8.87 0.005 4.89 0.005 0.45 0.001 14.21 0.004
Avast Software 28.14 0.017 35.54 0.034 4.39 0.008 68.07 0.021
Avaya Inc. 306.28 0.185 392.63 0.370 185.46 0.347 884.37 0.272
AVEVA Group 35.11 0.021 86.79 0.082 69.78 0.131 191.68 0.059
AVG Technologies (formerly
Grisoft)
120.78 0.073 83.20 0.078 2.71 0.005 206.69 0.064
Aviv Advanced Solutions – – 1.22 0.001 – – 1.22 0.000
Awareness 9.47 0.006 – – – – 9.47 0.003
Axios Systems 4.46 0.003 7.95 0.007 0.69 0.001 13.09 0.004
Axoft 5.89 0.004 – – – – 5.89 0.002
Axway 80.89 0.049 141.20 0.133 3.00 0.006 225.10 0.069
Ayanova (Ground Zero Tech-
Works Inc.)
2.84 0.002 – – – – 2.84 0.001
B & L Associates 10.25 0.006 1.87 0.002 – – 12.12 0.004
B2 Systems Inc. 3.64 0.002 0.95 0.001 – – 4.59 0.001
Backbase 2.81 0.002 3.75 0.004 – – 6.57 0.002
BackOffice Associates 3.55 0.002 0.80 0.001 0.06 0.000 4.41 0.001
Balabit – – 0.89 0.001 – – 0.89 0.000
Barracuda 10.71 0.006 5.82 0.005 0.72 0.001 17.25 0.005
BAS 1.77 0.001 – – – – 1.77 0.001
BasWare 11.58 0.007 88.04 0.083 2.65 0.005 102.27 0.031
BDSIC – – – – 2.19 0.004 2.19 0.001
BeaconIT Group – – – – 0.79 0.001 0.79 0.000
Beeline 5.10 0.003 0.50 0.000 – – 5.60 0.002
Bematech 33.93 0.021 – – – – 33.93 0.010
Benner Solutions 8.56 0.005 – – – – 8.56 0.003
Bentley Systems Inc. 241.76 0.146 215.52 0.203 56.80 0.106 514.08 0.158
Beta Systems Software AG 5.54 0.003 37.95 0.036 – – 43.48 0.013
Binarymission Technologies 0.90 0.001 – – – – 0.90 0.000
©2012 IDC #235326 41
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Birdstep Technology 1.83 0.001 12.71 0.012 – – 14.53 0.004
Bison – – 18.21 0.017 – – 18.21 0.006
Bit – – – – 5.06 0.009 5.06 0.002
Bitam 7.05 0.004 – – – – 7.05 0.002
BitDefender 24.71 0.015 66.60 0.063 15.85 0.030 107.16 0.033
Biuro Projektowania Systemów
Cyfrowych SA (BPSC SA)
– – 8.86 0.008 – – 8.86 0.003
Black Duck Software Inc. 16.25 0.010 4.90 0.005 4.64 0.009 25.80 0.008
Blackbaud 241.84 0.146 15.51 0.015 3.65 0.007 261.00 0.080
Blackboard 356.19 0.216 48.04 0.045 7.45 0.014 411.68 0.127
Blue Coat 2.66 0.002 1.19 0.001 0.54 0.001 4.38 0.001
BlueCielo ECM Solutions 2.18 0.001 4.69 0.004 0.65 0.001 7.53 0.002
BlueKiwi 0.17 0.000 4.03 0.004 – – 4.20 0.001
BluePhoenix Solutions 29.33 0.018 – – – – 29.33 0.009
Blueprint 9.90 0.006 1.10 0.001 – – 11.00 0.003
Bluestripe Software 8.26 0.005 0.94 0.001 – – 9.20 0.003
BMC 1,207.42 0.731 622.90 0.587 134.81 0.252 1,965.12 0.605
Bokesoft – – – – 57.49 0.108 57.49 0.018
Bond International 11.48 0.007 26.53 0.025 2.19 0.004 40.20 0.012
Boothroyd Dewhurst 0.94 0.001 0.24 0.000 – – 1.18 0.000
Bosch Software Innovations
GmbH
2.86 0.002 4.04 0.004 – – 6.90 0.002
BP Logix 4.97 0.003 0.48 0.000 – – 5.45 0.002
BPL Telecom – – – – 6.01 0.011 6.01 0.002
BR Solutions 2.20 0.001 – – – – 2.20 0.001
Bradmark Technologies Inc. 7.63 0.005 1.04 0.001 0.03 0.000 8.70 0.003
Brainloop Inc. 13.11 0.008 – – – – 13.11 0.004
Brainshark 25.57 0.015 1.34 0.001 – – 26.91 0.008
Brainzsquare – – – – 7.06 0.013 7.06 0.002
BravoSolution 5.75 0.003 4.59 0.004 2.93 0.005 13.27 0.004
Bravura – – – – 4.58 0.009 4.58 0.001
Brightcove 39.26 0.024 13.89 0.013 7.25 0.014 60.41 0.019
BRITC – – – – 8.70 0.016 8.70 0.003
Broadlane 16.76 0.010 – – – – 16.76 0.005
BroadVision 5.09 0.003 4.91 0.005 4.04 0.008 14.04 0.004
Brooks Automation 169.12 0.102 – – 46.25 0.086 215.37 0.066
Bsoft – – – – 5.90 0.011 5.90 0.002
BSP – – – – 35.58 0.067 35.58 0.011
Bull SAS 9.60 0.006 126.10 0.119 11.85 0.022 147.54 0.045
Bungee Labs 0.59 0.000 – – – – 0.59 0.000
C2C 6.39 0.004 4.87 0.005 0.14 0.000 11.40 0.004
CA Technologies 2,939.21 1.779 1,053.79 0.993 393.37 0.736 4,386.37 1.351
Cactus Commerce 5.78 0.003 – – – – 5.78 0.002
Cadence Design Systems 403.18 0.244 213.77 0.201 385.20 0.720 1,002.15 0.309
CADMEN – – – – 1.31 0.002 1.31 0.000
Calipso 2.30 0.001 – – – – 2.30 0.001
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Callidus Software Inc. 54.37 0.033 8.67 0.008 3.20 0.006 66.24 0.020
Calypso Technology 32.08 0.019 26.32 0.025 8.12 0.015 66.51 0.020
Cambar Software 5.76 0.003 – – – – 5.76 0.002
Campus Management Corp. 26.61 0.016 – – – – 26.61 0.008
Camstar Systems Inc. 7.32 0.004 2.05 0.002 1.26 0.002 10.63 0.003
Canon IT Solutions – – – – 15.55 0.029 15.55 0.005
CAS Software – – 37.97 0.036 – – 37.97 0.012
Casewise 6.25 0.004 7.72 0.007 – – 13.97 0.004
Cashtech Solutions – – – – 8.49 0.016 8.49 0.003
Caspio 3.13 0.002 0.42 0.000 0.05 0.000 3.60 0.001
CAST Software 16.70 0.010 25.75 0.024 – – 42.45 0.013
Cav Systems – – 1.28 0.001 – – 1.28 0.000
CCH 44.43 0.027 – – – – 44.43 0.014
CCK Financial Solutions Ltd. – – – – 1.42 0.003 1.42 0.000
CDB 8.74 0.005 2.07 0.002 – – 10.81 0.003
CDC Corp. 88.35 0.053 51.43 0.048 14.99 0.028 154.78 0.048
CDNetworks 2.91 0.002 0.12 0.000 – – 3.03 0.001
Cegedim 89.31 0.054 249.47 0.235 32.60 0.061 371.39 0.114
Cegid 0.98 0.001 185.23 0.175 0.57 0.001 186.78 0.058
Centric Software 13.82 0.008 6.10 0.006 – – 19.92 0.006
Century Software – – – – 2.42 0.005 2.42 0.001
Ceridian 64.38 0.039 7.42 0.007 – – 71.80 0.022
Cerner 629.14 0.381 52.52 0.050 19.68 0.037 701.34 0.216
Cezanne Software 1.36 0.001 12.03 0.011 – – 13.39 0.004
CFEngine 2.00 0.001 – – – – 2.00 0.001
CGI Information Systems 119.64 0.072 4.46 0.004 2.68 0.005 126.78 0.039
Chang Yi – – – – 15.55 0.029 15.55 0.005
Channel Advisor 21.78 0.013 – – – – 21.78 0.007
Chase Cooper 2.80 0.002 10.79 0.010 2.46 0.005 16.05 0.005
Check Point Software
Technologies
126.38 0.076 137.98 0.130 63.00 0.118 327.37 0.101
Ciel – – 2.73 0.003 – – 2.73 0.001
Cimatron 3.86 0.002 16.56 0.016 4.45 0.008 24.87 0.008
Cincom Systems Inc. 29.73 0.018 33.61 0.032 12.55 0.023 75.88 0.023
CiRBA 4.66 0.003 7.11 0.007 0.44 0.001 12.20 0.004
Cisco 1,338.74 0.810 388.93 0.367 69.19 0.129 1,796.85 0.553
Citrix 1,018.29 0.616 483.48 0.456 159.35 0.298 1,661.12 0.511
Civica 13.41 0.008 87.21 0.082 33.17 0.062 133.79 0.041
Clear Methods Inc. 0.77 0.000 – – – – 0.77 0.000
Cleo 5.02 0.003 – – – – 5.02 0.002
Click Commerce Inc. 7.55 0.005 1.53 0.001 6.23 0.012 15.30 0.005
ClickSoftware 27.17 0.016 34.00 0.032 2.59 0.005 63.76 0.020
Cloudera 2.04 0.001 0.27 0.000 – – 2.31 0.001
CMstat 1.14 0.001 – – – – 1.14 0.000
CNC Software Inc. 6.32 0.004 3.49 0.003 – – 9.81 0.003
CodeJock Software 0.67 0.000 – – – – 0.67 0.000
©2012 IDC #235326 43
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Codemesh 0.77 0.000 – – – – 0.77 0.000
Cognology – – – – 4.56 0.009 4.56 0.001
Coheris 0.16 0.000 13.94 0.013 – – 14.09 0.004
CollabNet 29.98 0.018 4.99 0.005 1.03 0.002 36.01 0.011
Comarch SA 0.80 0.000 33.29 0.031 – – 34.09 0.010
Comax – – 5.11 0.005 – – 5.11 0.002
CombineNet 5.37 0.003 2.87 0.003 0.98 0.002 9.22 0.003
Communispace 58.73 0.036 1.13 0.001 – – 59.86 0.018
CommVault 226.70 0.137 81.66 0.077 43.17 0.081 351.53 0.108
ComOps – – – – 2.74 0.005 2.74 0.001
Component Factory Pty. Ltd. 0.38 0.000 – – – – 0.38 0.000
ComponentArt 2.24 0.001 – – – – 2.24 0.001
ComponentOne 11.67 0.007 3.93 0.004 1.11 0.002 16.70 0.005
ComponentSpace 0.90 0.001 – – – – 0.90 0.000
Composite Software 19.56 0.012 0.91 0.001 – – 20.46 0.006
Comptel – – – – 10.04 0.019 10.04 0.003
CompuGroup Medical 22.61 0.014 316.89 0.299 1.48 0.003 340.98 0.105
Computacion en Accion 7.86 0.005 – – – – 7.86 0.002
Computational Engineering Intl.
Inc.
0.55 0.000 0.55 0.001 0.55 0.001 1.65 0.001
Compuware 533.37 0.323 206.15 0.194 63.70 0.119 803.22 0.247
Comverse – – – – 38.24 0.072 38.24 0.012
Concur Technologies 306.45 0.185 36.61 0.035 15.46 0.029 358.51 0.110
Consensus 0.90 0.001 – – – – 0.90 0.000
Consona 102.24 0.062 18.94 0.018 19.45 0.036 140.63 0.043
Constellation Software Inc. 366.37 0.222 95.55 0.090 7.00 0.013 468.92 0.144
Contour Components 1.23 0.001 – – – – 1.23 0.000
Convergys 258.39 0.156 26.82 0.025 21.99 0.041 307.20 0.095
Cordys 14.04 0.009 21.77 0.021 9.58 0.018 45.39 0.014
Coremedia 0.36 0.000 14.03 0.013 0.71 0.001 15.10 0.005
Coretech-Diva – – 3.18 0.003 – – 3.18 0.001
Cornerstone OnDemand 70.60 0.043 – – – – 70.60 0.022
Correlsense 7.50 0.005 0.40 0.000 – – 7.90 0.002
Cosmocom – – – – 1.95 0.004 1.95 0.001
Courion Corp. 17.82 0.011 4.24 0.004 – – 22.06 0.007
Coverity 35.96 0.022 7.33 0.007 8.71 0.016 52.00 0.016
Creawor – – – – 11.58 0.022 11.58 0.004
Critical Path 17.17 0.010 30.29 0.029 5.31 0.010 52.77 0.016
Crown Computing – – 7.00 0.007 – – 7.00 0.002
CS&S – – – – 81.32 0.152 81.32 0.025
CS2C – – – – 3.16 0.006 3.16 0.001
CSB-System 5.74 0.003 16.58 0.016 – – 22.32 0.007
CSC – – – – 41.10 0.077 41.10 0.013
Curl Inc. 0.45 0.000 – – 2.45 0.005 2.90 0.001
Cyberdime – – – – 4.82 0.009 4.82 0.001
Cybozu Inc. – – – – 39.41 0.074 39.41 0.012
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Daptiv 18.99 0.011 5.01 0.005 – – 24.00 0.007
Dart Communications 0.62 0.000 – – – – 0.62 0.000
Dassault Systèmes 611.83 0.370 1,043.90 0.984 579.88 1.085 2,235.61 0.688
Data Expedition 0.53 0.000 – – – – 0.53 0.000
Data Foundations Inc. 3.06 0.002 – – – – 3.06 0.001
Data Global (formerly GFT
Inboxx)
– – 8.83 0.008 – – 8.83 0.003
Data I/O 0.96 0.001 2.59 0.002 4.34 0.008 7.90 0.002
Data Streams – – – – 4.36 0.008 4.36 0.001
DataCore Software 1.48 0.001 23.85 0.022 6.47 0.012 31.80 0.010
DataLever Corp. 1.35 0.001 – – – – 1.35 0.000
Datawatch Corp. 13.81 0.008 4.41 0.004 – – 18.22 0.006
DATEV – – 974.17 0.918 – – 974.17 0.300
Daumsoft – – – – 2.47 0.005 2.47 0.001
dBase 2.98 0.002 – – – – 2.98 0.001
Defontana 3.17 0.002 – – – – 3.17 0.001
Delcam 23.51 0.014 28.87 0.027 4.31 0.008 56.69 0.017
Dell 104.77 0.063 57.23 0.054 17.57 0.033 179.56 0.055
Deltek Inc. 235.81 0.143 26.15 0.025 – – 261.95 0.081
DemandTec 72.32 0.044 11.52 0.011 – – 83.84 0.026
Denodo Technologies Inc. 1.29 0.001 1.87 0.002 – – 3.15 0.001
Desaware 0.62 0.000 – – – – 0.62 0.000
Descartes Systems 19.01 0.012 14.35 0.014 1.56 0.003 34.91 0.011
Developer Express 18.50 0.011 – – – – 18.50 0.006
Dichain – – – – 5.89 0.011 5.89 0.002
Digia QT Commercial 1.57 0.001 1.23 0.001 0.71 0.001 3.50 0.001
Digicert – – – – 1.56 0.003 1.56 0.000
Diginet – – – – 0.32 0.001 0.32 0.000
Digital Arts – – – – 31.56 0.059 31.56 0.010
Digital River Inc. 73.88 0.045 35.21 0.033 6.36 0.012 115.45 0.036
Digital Ware 2.78 0.002 – – – – 2.78 0.001
DigiwinSoft – – – – 33.23 0.062 33.23 0.010
Diskeeper Corp. 5.80 0.004 2.96 0.003 0.34 0.001 9.09 0.003
DMTI Spatial Inc. 13.07 0.008 – – – – 13.07 0.004
DO2 Technologies 6.40 0.004 0.70 0.001 – – 7.10 0.002
DotNetNuke 3.56 0.002 0.59 0.001 0.36 0.001 4.50 0.001
Dr.Web 6.34 0.004 28.01 0.026 3.98 0.007 38.32 0.012
Dream Security – – – – 4.13 0.008 4.13 0.001
Drishti soft – – – – 2.34 0.004 2.34 0.001
DSC 13.72 0.008 – – 30.89 0.058 44.61 0.014
Dundas Data Visualization 15.25 0.009 – – – – 15.25 0.005
Duzon Bizon 12.50 0.008 – – 45.95 0.086 58.45 0.018
Dynamacs 7.92 0.005 – – – – 7.92 0.002
DynamicOps 12.70 0.008 3.75 0.004 0.75 0.001 17.20 0.005
Dynaware 3.07 0.002 – – – – 3.07 0.001
EAB Systems – – – – 0.81 0.002 0.81 0.000
©2012 IDC #235326 45
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
eAbax – – – – 21.63 0.040 21.63 0.007
EastSoft – – – – 3.09 0.006 3.09 0.001
Easylink Services 24.41 0.015 5.49 0.005 1.59 0.003 31.48 0.010
ebanswers – – – – 3.00 0.006 3.00 0.001
EBP – – 38.09 0.036 – – 38.09 0.012
eBworx – – – – 4.17 0.008 4.17 0.001
ecMiner – – – – 0.79 0.001 0.79 0.000
Econintel Treasury Systems
Inc.
2.69 0.002 1.63 0.002 – – 4.32 0.001
e-conomic – – 13.36 0.013 – – 13.36 0.004
Ecteon 2.67 0.002 – – – – 2.67 0.001
Edifecs 17.75 0.011 – – – – 17.75 0.005
eFuture IT – – – – 3.41 0.006 3.41 0.001
EG – – 44.76 0.042 – – 44.76 0.014
eG Innovations 12.77 0.008 2.36 0.002 0.62 0.001 15.76 0.005
eGain 19.81 0.012 15.08 0.014 0.22 0.000 35.11 0.011
Egenera Inc. 15.58 0.009 6.69 0.006 3.24 0.006 25.52 0.008
eGlobal System – – – – 5.40 0.010 5.40 0.002
eIQ Networks Inc. 11.91 0.007 5.21 0.005 – – 17.13 0.005
Elcom International Inc. 4.42 0.003 – – – – 4.42 0.001
Electronic Arts 407.14 0.246 343.16 0.323 30.01 0.056 780.31 0.240
Element K 9.23 0.006 4.02 0.004 – – 13.25 0.004
Emailvision 2.45 0.001 57.49 0.054 1.22 0.002 61.16 0.019
Embarcadero Technologies 65.10 0.039 25.00 0.024 11.76 0.022 101.86 0.031
Embotics 2.67 0.002 0.33 0.000 – – 3.00 0.001
EMC 2,665.12 1.613 1,587.98 1.497 631.83 1.182 4,884.92 1.504
Empirix 40.47 0.024 7.51 0.007 7.05 0.013 55.02 0.017
Empress Software 37.37 0.023 4.09 0.004 6.98 0.013 48.44 0.015
Emptoris 28.32 0.017 12.76 0.012 – – 41.08 0.013
Encirq 4.17 0.003 – – 0.37 0.001 4.53 0.001
ENEA 4.59 0.003 40.96 0.039 4.13 0.008 49.68 0.015
Enigma 5.64 0.003 1.42 0.001 – – 7.06 0.002
Enterasys Networks Inc. 58.72 0.036 20.07 0.019 – – 78.79 0.024
EnterpriseDB 9.72 0.006 2.43 0.002 – – 12.15 0.004
Enterworks 14.79 0.009 – – – – 14.79 0.005
Entigo 3.96 0.002 0.45 0.000 – – 4.41 0.001
Entrust Inc. 30.38 0.018 9.92 0.009 2.67 0.005 42.97 0.013
Epicor Software Corp. 305.44 0.185 58.81 0.055 26.07 0.049 390.32 0.120
EPiServer 2.44 0.001 30.92 0.029 0.42 0.001 33.77 0.010
ePlus 10.05 0.006 – – – – 10.05 0.003
ERI Bancaire 0.95 0.001 86.78 0.082 6.67 0.012 94.40 0.029
Escalate Retail 36.71 0.022 4.36 0.004 1.26 0.002 42.33 0.013
ESET 65.04 0.039 99.60 0.094 32.92 0.062 197.56 0.061
Eshbel 0.83 0.001 10.71 0.010 – – 11.53 0.004
Esker Software 16.49 0.010 20.75 0.020 3.26 0.006 40.50 0.012
eSpatial 0.54 0.000 4.92 0.005 – – 5.46 0.002
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Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
e-Spirit AG 1.11 0.001 12.69 0.012 – – 13.80 0.004
ESRI 679.82 0.411 331.37 0.312 127.54 0.239 1,138.72 0.351
Etelos Inc. 0.23 0.000 – – – – 0.23 0.000
Eurosoft (UK) 1.64 0.001 3.33 0.003 – – 4.97 0.002
EVault (A Seagate Company) 83.46 0.051 14.24 0.013 – – 97.70 0.030
EVER TEAM – – 27.00 0.025 – – 27.00 0.008
EvolveWare Inc. 1.84 0.001 – – – – 1.84 0.001
Exa Corp. 1.55 0.001 2.22 0.002 – – 3.77 0.001
Exact 72.76 0.044 165.25 0.156 11.21 0.021 249.22 0.077
Excel Force – – – – 1.81 0.003 1.81 0.001
Excel Technology – – – – 0.47 0.001 0.47 0.000
Execplan 6.11 0.004 – – – – 6.11 0.002
EXEM – – – – 6.97 0.013 6.97 0.002
Expandable Software Inc. 5.60 0.003 0.03 0.000 – – 5.63 0.002
Experian 143.98 0.087 8.26 0.008 9.45 0.018 161.69 0.050
Explorer Software Inc. 3.87 0.002 – – – – 3.87 0.001
Extol 11.70 0.007 – – – – 11.70 0.004
Eze Castle Software 11.41 0.007 – – – – 11.41 0.004
EZLegacy 1.49 0.001 6.06 0.006 – – 7.55 0.002
FairCom Corp. 1.91 0.001 0.59 0.001 0.08 0.000 2.59 0.001
Falconstor Software Inc. 55.84 0.034 20.71 0.020 15.58 0.029 92.12 0.028
Fasoo.com – – – – 12.42 0.023 12.42 0.004
Fenestrae BV 3.40 0.002 4.25 0.004 – – 7.65 0.002
Feya – – – – 0.29 0.001 0.29 0.000
FFE Software Inc. (FirstSQL) 2.22 0.001 – – – – 2.22 0.001
FICO (formerly Fair Isaac) 375.24 0.227 104.05 0.098 38.08 0.071 517.37 0.159
Fidelity National 494.66 0.299 72.03 0.068 7.97 0.015 574.66 0.177
Fidessa 136.18 0.082 183.08 0.173 46.87 0.088 366.13 0.113
Fieldglass 10.62 0.006 1.26 0.001 – – 11.88 0.004
Financial Sciences Corp. 2.47 0.001 – – 0.87 0.002 3.34 0.001
Financial Software Systems 9.42 0.006 2.28 0.002 – – 11.70 0.004
Finestra – – 1.65 0.002 – – 1.65 0.001
Fiorano Software 7.28 0.004 2.73 0.003 0.56 0.001 10.56 0.003
Firestar 5.45 0.003 – – – – 5.45 0.002
First Apex Technologies – – – – 5.92 0.011 5.92 0.002
Fiserv 523.61 0.317 11.48 0.011 6.97 0.013 542.06 0.167
Flexera Software 100.35 0.061 40.95 0.039 8.70 0.016 150.00 0.046
FlexiInternational Software 3.78 0.002 0.64 0.001 0.09 0.000 4.50 0.001
Flexline 1.81 0.001 – – – – 1.81 0.001
FlexSystem – – – – 9.25 0.017 9.25 0.003
Focus Softnet 0.10 0.000 5.82 0.005 1.75 0.003 7.67 0.002
FOR-CS – – – – 4.63 0.009 4.63 0.001
Formis Bass – – – – 1.20 0.002 1.20 0.000
Formula Telecom Solutions 3.61 0.002 0.96 0.001 – – 4.57 0.001
Fortinet 8.63 0.005 7.74 0.007 5.31 0.010 21.68 0.007
Foundation for Windows 6.05 0.004 – – – – 6.05 0.002
©2012 IDC #235326 47
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Founder Order – – – – 33.92 0.063 33.92 0.010
Four Js Development Tools Inc. 14.29 0.009 5.02 0.005 – – 19.31 0.006
FPX 4.33 0.003 1.09 0.001 – – 5.42 0.002
Freewill Solutions – – – – 2.43 0.005 2.43 0.001
Frontier – – – – 12.47 0.023 12.47 0.004
FrontRange Solutions Inc. 36.94 0.022 70.05 0.066 11.32 0.021 118.31 0.036
F-Secure Corp. 19.46 0.012 158.96 0.150 19.52 0.037 197.94 0.061
Fujian Apexsoft – – – – 14.16 0.026 14.16 0.004
Fujitsu 183.30 0.111 173.94 0.164 2,706.41 5.062 3,063.66 0.943
Galactica – – 8.71 0.008 – – 8.71 0.003
Gale Technologies 2.96 0.002 0.74 0.001 – – 3.70 0.001
Gavel and Gown Software 2.62 0.002 0.39 0.000 1.08 0.002 4.10 0.001
GD – – – – 1.52 0.003 1.52 0.000
GE Intelligent Platforms 7.37 0.004 0.83 0.001 – – 8.20 0.003
Gemalto 36.31 0.022 56.28 0.053 2.41 0.005 95.01 0.029
Gemmar Systems International
Inc.
4.10 0.002 – – – – 4.10 0.001
Genesys Telecommunications
Laboratories
153.30 0.093 203.72 0.192 99.75 0.187 456.77 0.141
Geniustec – – – – 3.54 0.007 3.54 0.001
Genuitec LLC 2.10 0.001 – – – – 2.10 0.001
Geometric Technologies
(formerly TekSoft)
1.99 0.001 1.07 0.001 0.07 0.000 3.13 0.001
GFI Informatique – – 99.01 0.093 – – 99.01 0.030
GHX 35.87 0.022 – – – – 35.87 0.011
GigaSpaces 10.87 0.007 2.60 0.002 – – 13.46 0.004
Gitbuy – – – – 19.57 0.037 19.57 0.006
Global IDs Inc. 1.21 0.001 – – – – 1.21 0.000
Global Relay 20.42 0.012 1.86 0.002 0.93 0.002 23.20 0.007
Global Services 0.41 0.000 – – – – 0.41 0.000
Global Software Inc. 12.34 0.007 2.45 0.002 – – 14.79 0.005
GlobalSCAPE 15.15 0.009 2.75 0.003 2.36 0.004 20.26 0.006
Golden Yikang – – – – 6.59 0.012 6.59 0.002
GoldenSource 1.99 0.001 – – – – 1.99 0.001
Google Inc. 358.92 0.217 174.03 0.164 62.31 0.117 595.26 0.183
Gores Technology Group 17.02 0.010 – – – – 17.02 0.005
GrammaTech Inc. 1.05 0.001 0.29 0.000 0.76 0.001 2.10 0.001
GrapeCity 11.43 0.007 – – – – 11.43 0.004
Green Hills Software 79.65 0.048 12.74 0.012 1.59 0.003 93.99 0.029
Greentree – – – – 16.29 0.030 16.29 0.005
Gruppo Formula – – 18.52 0.017 – – 18.52 0.006
GSE Systems 15.99 0.010 9.23 0.009 1.70 0.003 26.93 0.008
GT Software 4.32 0.003 0.50 0.000 – – 4.82 0.001
Guanqun Jinchen – – – – 8.93 0.017 8.93 0.003
Guidance 68.34 0.041 8.83 0.008 2.12 0.004 79.29 0.024
GXS 266.58 0.161 111.05 0.105 33.58 0.063 411.21 0.127
48 #235326 ©2012 IDC
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Haansoft Inc. – – – – 0.17 0.000 0.17 0.000
Halo Technology 6.05 0.004 6.39 0.006 0.15 0.000 12.59 0.004
Halogen Software 27.73 0.017 – – – – 27.73 0.009
Handysoft 17.97 0.011 – – 30.75 0.058 48.72 0.015
HansaWorld 0.61 0.000 19.26 0.018 0.26 0.000 20.14 0.006
HardDollar 1.85 0.001 1.20 0.001 0.34 0.001 3.40 0.001
Hashavshevet 0.43 0.000 10.72 0.010 – – 11.14 0.003
Hauri Inc. – – – – 7.06 0.013 7.06 0.002
HDS 258.93 0.157 217.54 0.205 87.93 0.164 564.40 0.174
Healy Hudson – – 4.34 0.004 – – 4.34 0.001
Heinsohn 1.90 0.001 – – – – 1.90 0.001
HeJia – – – – 11.15 0.021 11.15 0.003
Hello2Morrow 0.28 0.000 0.77 0.001 0.06 0.000 1.10 0.000
Help/Systems 3.52 0.002 7.57 0.007 – – 11.09 0.003
Heroix Corp. 16.94 0.010 3.09 0.003 0.46 0.001 20.50 0.006
Hi Sun – – – – 7.93 0.015 7.93 0.002
HID Global 14.32 0.009 16.82 0.016 3.54 0.007 34.68 0.011
High Line Corp. 3.92 0.002 – – – – 3.92 0.001
Hitachi 56.13 0.034 9.82 0.009 1,852.97 3.466 1,918.92 0.591
HMA Group – – – – 2.38 0.004 2.38 0.001
Hogia Group – – 44.58 0.042 – – 44.58 0.014
Hollybridge – – – – 30.40 0.057 30.40 0.009
Hornbill Systems Ltd. 2.15 0.001 14.39 0.014 – – 16.54 0.005
HP 3,172.78 1.920 2,194.72 2.069 763.89 1.429 6,131.38 1.888
HR Access 1.83 0.001 54.41 0.051 – – 56.24 0.017
Huahai Medical Info – – – – 6.59 0.012 6.59 0.002
Huawei – – – – 29.90 0.056 29.90 0.009
Hubspan 5.36 0.003 – – – – 5.36 0.002
Hubwoo 8.67 0.005 28.54 0.027 – – 37.20 0.011
Hughes Systique – – – – 11.11 0.021 11.11 0.003
Human Inference – – 34.90 0.033 – – 34.90 0.011
Hyland Software 175.65 0.106 5.54 0.005 4.41 0.008 185.60 0.057
Hyphen 4.76 0.003 0.10 0.000 – – 4.86 0.001
Hyphen Solutions 13.47 0.008 – – – – 13.47 0.004
IAS 0.00 0.000 – – – – 0.00 0.000
IBA Health – – – – 27.31 0.051 27.31 0.008
IBM 14,596.92 8.835 9,615.51 9.063 4,128.76 7.722 28,341.18 8.726
IBM Application Solutions 1.00 0.001 3.65 0.003 43.62 0.082 48.28 0.015
IBPhoenix 0.48 0.000 0.22 0.000 – – 0.70 0.000
IBS 3.42 0.002 31.61 0.030 1.96 0.004 36.98 0.011
ICG Commerce 21.61 0.013 1.19 0.001 – – 22.80 0.007
iCIMS 17.26 0.010 0.09 0.000 – – 17.35 0.005
Ideablade 1.64 0.001 0.82 0.001 0.16 0.000 2.62 0.001
IDOX Group PLC 4.25 0.003 1.09 0.001 0.69 0.001 6.03 0.002
IFCA – – – – 2.58 0.005 2.58 0.001
IFS 36.36 0.022 157.57 0.149 12.62 0.024 206.55 0.064
©2012 IDC #235326 49
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
IHS Inc. 27.06 0.016 12.96 0.012 4.80 0.009 44.81 0.014
iMany 28.20 0.017 1.24 0.001 0.29 0.001 29.73 0.009
Immersive Design Inc. 0.86 0.001 0.36 0.000 – – 1.22 0.000
Imperva Inc. 4.90 0.003 1.15 0.001 0.19 0.000 6.25 0.002
Inca Internet – – – – 10.83 0.020 10.83 0.003
Infinite Software 19.44 0.012 – – – – 19.44 0.006
Infor 1,140.01 0.690 887.07 0.836 265.84 0.497 2,292.92 0.706
Informat 1.31 0.001 – – – – 1.31 0.000
Informatica 446.41 0.270 167.69 0.158 53.62 0.100 667.73 0.206
Information Builders Inc. 168.20 0.102 54.11 0.051 40.62 0.076 262.94 0.081
Infosec – – – – 4.71 0.009 4.71 0.001
Infosys – – – – 81.55 0.153 81.55 0.025
InfoTel Corp. 3.45 0.002 5.15 0.005 – – 8.59 0.003
InfoVista 13.33 0.008 31.62 0.030 7.66 0.014 52.61 0.016
Infragistics Corp. 21.86 0.013 4.82 0.005 0.66 0.001 27.34 0.008
INgage Networks 12.89 0.008 – – – – 12.89 0.004
Ingres Corp. 9.21 0.006 15.63 0.015 7.79 0.015 32.64 0.010
Initech – – – – 8.96 0.017 8.96 0.003
Innotas 7.10 0.004 – – – – 7.10 0.002
Innovation Group 12.47 0.008 18.67 0.018 3.70 0.007 34.84 0.011
InRule Technology 4.64 0.003 0.21 0.000 – – 4.85 0.001
InSoft OY 1.16 0.001 1.09 0.001 – – 2.24 0.001
Inspur – – – – 78.04 0.146 78.04 0.024
Instantiations Inc. 1.84 0.001 0.50 0.000 0.17 0.000 2.50 0.001
INSTEC 5.71 0.003 – – – – 5.71 0.002
Inswave – – – – 1.06 0.002 1.06 0.000
Intalio 6.13 0.004 5.56 0.005 6.17 0.012 17.85 0.005
Intec – – – – 1.79 0.003 1.79 0.001
Integrated Research (DBA
Prognosis)
28.56 0.017 9.18 0.009 6.81 0.013 44.55 0.014
Integrated Support Systems 0.54 0.000 1.11 0.001 0.46 0.001 2.10 0.001
Intel Corp. 1,191.16 0.721 496.93 0.468 295.22 0.552 1,983.31 0.611
Intelisis 10.55 0.006 – – – – 10.55 0.003
IntelliCorp Inc. 4.14 0.003 1.50 0.001 0.01 0.000 5.65 0.002
Interactive Intelligence Inc. 126.41 0.077 37.67 0.036 12.59 0.024 176.67 0.054
Interactive Objects 2.40 0.001 3.98 0.004 – – 6.38 0.002
InterCall 61.18 0.037 17.74 0.017 0.61 0.001 79.54 0.024
Interfacing Technologies 1.83 0.001 3.57 0.003 – – 5.40 0.002
Intergraph 270.59 0.164 230.95 0.218 121.26 0.227 622.80 0.192
Intershop Communications 6.52 0.004 25.67 0.024 0.25 0.000 32.44 0.010
Intersoft 0.34 0.000 – – – – 0.34 0.000
InterSystems Corp. 223.46 0.135 102.07 0.096 13.69 0.026 339.22 0.104
IntraLearn Software Corp. 3.52 0.002 0.94 0.001 – – 4.46 0.001
IntraLinks 267.48 0.162 50.45 0.048 11.18 0.021 329.12 0.101
Intuit 2,403.19 1.455 51.83 0.049 1.44 0.003 2,456.47 0.756
Invensys 185.19 0.112 153.54 0.145 48.76 0.091 387.50 0.119
50 #235326 ©2012 IDC
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Investment Technology Group 16.64 0.010 – – – – 16.64 0.005
Iocomp Software Inc. 0.95 0.001 – – – – 0.95 0.000
I-ON Communications – – – – 5.88 0.011 5.88 0.002
Ipswitch 39.50 0.024 7.74 0.007 0.76 0.001 48.00 0.015
IQ Navigator 21.84 0.013 – – – – 21.84 0.007
Iquest – – – – 2.38 0.004 2.38 0.001
IRIS Software 3.23 0.002 155.03 0.146 – – 158.26 0.049
iRise 24.84 0.015 5.16 0.005 – – 30.00 0.009
IronCAD 1.60 0.001 0.16 0.000 0.09 0.000 1.85 0.001
ISIS Papyrus 9.58 0.006 51.35 0.048 3.54 0.007 64.47 0.020
Island Pacific Inc. 13.90 0.008 – – – – 13.90 0.004
ISO Enterprise 4.66 0.003 – – – – 4.66 0.001
ISU Ubcare – – – – 21.43 0.040 21.43 0.007
Itron Inc. 112.59 0.068 5.83 0.005 3.26 0.006 121.68 0.037
iVirtua 12.18 0.007 – – – – 12.18 0.004
Jacada 14.37 0.009 2.56 0.002 – – 16.93 0.005
Jack Henry & Associates 218.09 0.132 2.15 0.002 – – 220.24 0.068
JackBe 6.31 0.004 2.81 0.003 – – 9.13 0.003
JADE – – – – 2.40 0.004 2.40 0.001
jBase 1.83 0.001 0.85 0.001 – – 2.68 0.001
JDA Software 269.33 0.163 61.78 0.058 65.59 0.123 396.70 0.122
Jeeves Information Systems 0.59 0.000 22.40 0.021 – – 22.99 0.007
Jenzabar 35.96 0.022 3.85 0.004 – – 39.81 0.012
Jesta I.S. 40.85 0.025 10.35 0.010 – – 51.20 0.016
JetBrains 7.22 0.004 3.10 0.003 0.37 0.001 10.69 0.003
Jiangmin – – – – 6.32 0.012 6.32 0.002
JiranSoft – – – – 6.23 0.012 6.23 0.002
JIT – – – – 25.78 0.048 25.78 0.008
Jitterbit 1.92 0.001 – – – – 1.92 0.001
Jive Software 56.99 0.034 5.72 0.005 2.59 0.005 65.30 0.020
Joyent 0.86 0.001 0.16 0.000 – – 1.02 0.000
Julong Info – – – – 2.29 0.004 2.29 0.001
Justsystem Corp. – – – – 67.81 0.127 67.81 0.021
K2 18.89 0.011 8.17 0.008 9.67 0.018 36.74 0.011
Kaavo 3.20 0.002 – – – – 3.20 0.001
Kaba Benzing 20.57 0.012 13.99 0.013 – – 34.56 0.011
Kalido 7.76 0.005 10.39 0.010 – – 18.15 0.006
Kana 47.28 0.029 19.60 0.018 1.60 0.003 68.49 0.021
Kapow Technologies 11.74 0.007 0.58 0.001 – – 12.33 0.004
Kaseya 71.33 0.043 43.80 0.041 9.54 0.018 124.67 0.038
Kaspersky Lab 170.40 0.103 380.20 0.358 62.44 0.117 613.04 0.189
Kenexa 155.78 0.094 35.72 0.034 12.73 0.024 204.23 0.063
Ketera 11.48 0.007 – – – – 11.48 0.004
Kewill Systems 22.27 0.013 40.99 0.039 3.59 0.007 66.85 0.021
Keynote Systems Inc. 71.80 0.043 9.37 0.009 1.33 0.002 82.50 0.025
Keyware – – 3.55 0.003 – – 3.55 0.001
©2012 IDC #235326 51
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W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r a n d R e g i o n , 2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Kicom – – – – 4.39 0.008 4.39 0.001
Kingdee – – – – 174.89 0.327 174.89 0.054
Kingsoft – – – – 24.75 0.046 24.75 0.008
Kingstar Winning – – – – 10.42 0.019 10.42 0.003
Klocwork 22.08 0.013 – – – – 22.08 0.007
Kofax 119.17 0.072 106.67 0.101 14.53 0.027 240.37 0.074
Kognitio 4.11 0.002 15.02 0.014 0.19 0.000 19.32 0.006
Kongyoung Dbm – – – – 1.57 0.003 1.57 0.000
Kony Solutions 15.60 0.009 6.48 0.006 1.92 0.004 24.00 0.007
Koreawisenut – – – – 2.56 0.005 2.56 0.001
Kronos Inc. 509.76 0.309 22.60 0.021 19.37 0.036 551.72 0.170
Ksign – – – – 8.53 0.016 8.53 0.003
KSS 12.18 0.007 – – – – 12.18 0.004
KT Data – – – – 0.32 0.001 0.32 0.000
Kubotek 3.70 0.002 – – – – 3.70 0.001
KXEN 8.71 0.005 9.25 0.009 1.25 0.002 19.21 0.006
Kyriba 9.33 0.006 18.42 0.017 – – 27.75 0.009
LANDesk Software 62.74 0.038 61.07 0.058 52.57 0.098 176.37 0.054
Lanner Group Inc. 1.44 0.001 2.95 0.003 – – 4.39 0.001
Laserfiche 98.28 0.059 12.87 0.012 5.85 0.011 117.00 0.036
Laszlo Systems 1.92 0.001 0.19 0.000 – – 2.11 0.001
Layer 7 Technologies 10.27 0.006 1.47 0.001 0.77 0.001 12.51 0.004
Lefebvre Software – – 31.03 0.029 – – 31.03 0.010
Levi, Ray & Shoup Inc. 67.93 0.041 27.82 0.026 5.35 0.010 101.09 0.031
LexisNexis Interface Software
Inc.
22.46 0.014 4.18 0.004 – – 26.64 0.008
Liaison 5.11 0.003 0.65 0.001 0.73 0.001 6.48 0.002
Likom – – 5.30 0.005 – – 5.30 0.002
Lithium 22.48 0.014 6.49 0.006 0.53 0.001 29.50 0.009
Live World 1.43 0.001 0.06 0.000 – – 1.50 0.000
LiveOffice 33.99 0.021 1.99 0.002 0.17 0.000 36.15 0.011
LivePerson 109.88 0.067 12.78 0.012 5.11 0.010 127.77 0.039
LMS International 7.10 0.004 10.61 0.010 8.60 0.016 26.30 0.008
LogMeIn Inc. 86.72 0.052 10.69 0.010 22.05 0.041 119.46 0.037
Logo Business Solutions – – 15.12 0.014 – – 15.12 0.005
Lombard Risk Management 1.35 0.001 8.01 0.008 3.14 0.006 12.50 0.004
LongJump 11.50 0.007 – – – – 11.50 0.004
Longtop Group – – – – 19.51 0.036 19.51 0.006
Lumension Security 53.91 0.033 25.70 0.024 2.63 0.005 82.24 0.025
Lumesse 9.88 0.006 90.03 0.085 – – 99.91 0.031
Lumis 4.25 0.003 – – – – 4.25 0.001
Lumley Technology – – – – 8.86 0.017 8.86 0.003
LynuxWorks Inc. 12.02 0.007 7.79 0.007 1.64 0.003 21.44 0.007
M2Soft – – – – 3.80 0.007 3.80 0.001
M86 Security – – 7.22 0.007 – – 7.22 0.002
Macrologic – – 5.84 0.006 – – 5.84 0.002
52 #235326 ©2012 IDC
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W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r a n d R e g i o n , 2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Magma Design Automation 98.24 0.059 12.31 0.012 34.52 0.065 145.07 0.045
Maia Intelligence – – – – 1.77 0.003 1.77 0.001
Main Sequence 3.73 0.002 – – – – 3.73 0.001
Mainsoft 5.72 0.003 0.92 0.001 – – 6.64 0.002
MaintenanceNet 2.63 0.002 – – – – 2.63 0.001
Mamut – – 29.47 0.028 – – 29.47 0.009
Managed Methods 1.84 0.001 – – – – 1.84 0.001
ManageIQ 5.40 0.003 0.47 0.000 0.13 0.000 6.00 0.002
Management Controls Inc. 3.56 0.002 – – – – 3.56 0.001
Management Dynamics 35.97 0.022 3.35 0.003 1.71 0.003 41.03 0.013
Manager 1.00 0.001 – – – – 1.00 0.000
Mandriva 1.78 0.001 1.91 0.002 0.03 0.000 3.73 0.001
Manhattan Associates 122.86 0.074 17.74 0.017 8.07 0.015 148.67 0.046
Maninsoft (formerly Miracom
I&C)
– – – – 0.77 0.001 0.77 0.000
MarkAny – – – – 5.83 0.011 5.83 0.002
Mashery 2.15 0.001 – – – – 2.15 0.001
Matisse 1.39 0.001 0.62 0.001 – – 2.01 0.001
Matrikon (a division of
Honeywell)
13.24 0.008 4.25 0.004 5.01 0.009 22.50 0.007
Matrix42 16.38 0.010 26.17 0.025 – – 42.54 0.013
Maximizer Software Inc. 7.14 0.004 3.08 0.003 2.08 0.004 12.30 0.004
Maxwell Systems 15.98 0.010 – – – – 15.98 0.005
MCBA 29.70 0.018 5.59 0.005 – – 35.29 0.011
McKesson 1,277.15 0.773 79.21 0.075 1.51 0.003 1,357.87 0.418
MCS 0.36 0.000 0.12 0.000 0.00 0.000 0.48 0.000
MDQ Systems 1.69 0.001 – – – – 1.69 0.001
Medical Information Technology
(Meditech)
485.02 0.294 2.54 0.002 – – 487.55 0.150
Medidata Solutions 89.60 0.054 10.68 0.010 34.99 0.065 135.27 0.042
Mediopia – – – – 0.90 0.002 0.90 0.000
Mega International 8.10 0.005 13.43 0.013 0.67 0.001 22.20 0.007
Megacenter – – 0.46 0.000 – – 0.46 0.000
Mendix 0.20 0.000 – – – – 0.20 0.000
Mentor Graphics 504.46 0.305 210.66 0.199 190.72 0.357 905.84 0.279
Merced Systems 19.64 0.012 5.72 0.005 – – 25.37 0.008
Merge 145.94 0.088 8.92 0.008 7.08 0.013 161.94 0.050
Meridian Systems 21.88 0.013 0.62 0.001 – – 22.50 0.007
Meta4 10.64 0.006 27.47 0.026 – – 38.11 0.012
MetaCase 4.09 0.002 3.23 0.003 0.67 0.001 7.99 0.002
Metaware 1.10 0.001 10.07 0.009 – – 11.17 0.003
Metron Technology Ltd. AG 2.65 0.002 0.77 0.001 1.54 0.003 4.96 0.002
Micro Focus 230.94 0.140 137.94 0.130 43.15 0.081 412.03 0.127
Micropay – – – – 10.54 0.020 10.54 0.003
Micros Systems 306.21 0.185 152.11 0.143 45.67 0.085 503.99 0.155
Microsoft 26,974.47 16.326 19,971.28 18.823 10,722.65 20.054 57,668.40 17.756
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
MicroStrategy 247.93 0.150 132.58 0.125 20.82 0.039 401.34 0.124
Midland HR & Payroll Solutions – – 21.20 0.020 – – 21.20 0.007
Mimecast 11.25 0.007 33.78 0.032 0.07 0.000 45.10 0.014
Mincom Ltd. 40.82 0.025 9.55 0.009 33.89 0.063 84.26 0.026
MindFusion 3.81 0.002 – – – – 3.81 0.001
Miracom – – – – 3.09 0.006 3.09 0.001
Missler Software 0.85 0.001 13.80 0.013 1.60 0.003 16.26 0.005
Misys 113.29 0.069 287.30 0.271 91.82 0.172 492.41 0.152
Moai Technologies Inc. 8.05 0.005 1.99 0.002 – – 10.04 0.003
Model N 31.47 0.019 3.45 0.003 – – 34.92 0.011
MSC Software 40.02 0.024 33.26 0.031 31.02 0.058 104.31 0.032
Multima Corp. 5.43 0.003 1.06 0.001 – – 6.49 0.002
Murex 4.21 0.003 5.52 0.005 1.88 0.004 11.61 0.004
MYOB Ltd. 5.41 0.003 5.89 0.006 172.89 0.323 184.20 0.057
Myriad 8.40 0.005 6.80 0.006 24.80 0.046 40.00 0.012
Mzinga 31.70 0.019 – – – – 31.70 0.010
N2N – – – – 1.67 0.003 1.67 0.001
Nari – – – – 21.53 0.040 21.53 0.007
NASDAQ OMX 74.66 0.045 11.89 0.011 4.95 0.009 91.50 0.028
Navita 1.37 0.001 – – – – 1.37 0.000
nCircle 27.30 0.017 1.99 0.002 0.71 0.001 29.99 0.009
NEC 35.59 0.022 30.28 0.029 1,549.09 2.897 1,614.97 0.497
Nedstat – – 26.02 0.025 – – 26.02 0.008
Nelito Systems – – – – 3.71 0.007 3.71 0.001
Nemetschek 15.91 0.010 183.87 0.173 16.82 0.031 216.60 0.067
Neogrid 13.15 0.008 – – – – 13.15 0.004
Neolane 3.15 0.002 36.27 0.034 – – 39.42 0.012
NeoSystems – – – – 1.02 0.002 1.02 0.000
NetApp 803.87 0.487 407.73 0.384 78.59 0.147 1,290.20 0.397
netEvidence 2.51 0.002 2.58 0.002 – – 5.09 0.002
netForensics 7.93 0.005 3.81 0.004 5.70 0.011 17.44 0.005
Netop Solutions 7.74 0.005 8.73 0.008 – – 16.48 0.005
NetRatings (Nielsen Online) 8.52 0.005 8.34 0.008 1.87 0.004 18.74 0.006
Netron Inc. 11.88 0.007 4.77 0.004 – – 16.65 0.005
Netsecure Technology – – – – 0.89 0.002 0.89 0.000
Netsis – – 0.21 0.000 – – 0.21 0.000
NetSuite 147.13 0.089 29.82 0.028 15.10 0.028 192.06 0.059
Netuitive 33.57 0.020 11.43 0.011 – – 45.00 0.014
NeuralSoft 2.70 0.002 – – – – 2.70 0.001
NeuSoft – – – – 57.69 0.108 57.69 0.018
Nevron Software 0.78 0.000 – – – – 0.78 0.000
New & Grand – – – – 11.86 0.022 11.86 0.004
NEW Customer Service 5.61 0.003 – – – – 5.61 0.002
New Relic 14.00 0.008 – – – – 14.00 0.004
Newgen Software Technologies
Ltd.
1.43 0.001 4.93 0.005 15.18 0.028 21.55 0.007
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Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
NewsGator 13.58 0.008 5.50 0.005 0.71 0.001 19.79 0.006
Newsky – – – – 31.65 0.059 31.65 0.010
Newtron – – 3.52 0.003 – – 3.52 0.001
Nexant 8.09 0.005 0.86 0.001 – – 8.95 0.003
Nexaweb 4.74 0.003 – – – – 4.74 0.001
Nextrials 1.50 0.001 – – – – 1.50 0.000
Nextstep Infotech – – – – 4.25 0.008 4.25 0.001
Nexus – – – – 4.19 0.008 4.19 0.001
NICE Systems 282.14 0.171 119.97 0.113 50.36 0.094 452.48 0.139
NICSTECH – – – – 1.85 0.003 1.85 0.001
Nilesoft – – – – 0.88 0.002 0.88 0.000
Nimaya 0.38 0.000 – – – – 0.38 0.000
Nimbula 1.00 0.001 – – – – 1.00 0.000
Nintex 11.25 0.007 5.96 0.006 2.53 0.005 19.74 0.006
nKia – – – – 4.01 0.008 4.01 0.001
No Magic Inc. 1.42 0.001 0.12 0.000 – – 1.54 0.000
Nobscot 2.18 0.001 – – – – 2.18 0.001
Nolio Software 0.93 0.001 2.37 0.002 – – 3.29 0.001
Nomura Research Institute Ltd. – – – – 130.38 0.244 130.38 0.040
Norman ASA 4.08 0.002 49.86 0.047 – – 53.94 0.017
Northgate Information Solutions 44.65 0.027 322.90 0.304 8.35 0.016 375.90 0.116
NovaStor 4.23 0.003 6.00 0.006 0.06 0.000 10.28 0.003
NOW Solutions LLC 2.05 0.001 0.09 0.000 – – 2.14 0.001
NsFocus – – – – 7.36 0.014 7.36 0.002
Nuance Communications Inc. 687.10 0.416 147.64 0.139 14.91 0.028 849.65 0.262
NuBridges 13.40 0.008 2.47 0.002 – – 15.87 0.005
Nucleus Software – – – – 9.09 0.017 9.09 0.003
Numara Software 65.30 0.040 22.91 0.022 3.79 0.007 92.00 0.028
Nuri Telecom – – – – 6.15 0.011 6.15 0.002
Nuview Systems Inc. 9.09 0.006 1.01 0.001 – – 10.10 0.003
OBIC Business Consultants Co.
Ltd.
– – – – 108.37 0.203 108.37 0.033
OBIC Co. Ltd. – – – – 96.03 0.180 96.03 0.030
Object Connections 1.94 0.001 – – 2.75 0.005 4.69 0.001
ObjectFX 13.01 0.008 – – – – 13.01 0.004
Objective – – – – 6.22 0.012 6.22 0.002
Objectivity Inc. 7.33 0.004 1.61 0.002 0.26 0.000 9.20 0.003
Ofisis 0.47 0.000 – – – – 0.47 0.000
Oki Electric Industry – – – – 65.86 0.123 65.86 0.020
Omega – – 2.49 0.002 – – 2.49 0.001
Omtool Ltd. 13.48 0.008 1.65 0.002 0.26 0.000 15.39 0.005
One Network 6.30 0.004 1.65 0.002 – – 7.94 0.002
One1 – – 3.36 0.003 – – 3.36 0.001
Online Resources Corp. 139.95 0.085 – – – – 139.95 0.043
Onventis 0.11 0.000 4.13 0.004 – – 4.24 0.001
Open Solutions Inc. 154.98 0.094 – – – – 154.98 0.048
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Open Systems Holding Corp. 16.85 0.010 0.76 0.001 – – 17.60 0.005
OpenConnect Systems 13.06 0.008 1.67 0.002 0.15 0.000 14.87 0.005
OpenLink 3.58 0.002 2.27 0.002 0.01 0.000 5.85 0.002
OpenText 522.96 0.317 377.56 0.356 74.09 0.139 974.60 0.300
OPNET 109.26 0.066 30.23 0.028 2.23 0.004 141.72 0.044
Opscode 3.00 0.002 – – – – 3.00 0.001
Optier 32.88 0.020 9.58 0.009 1.44 0.003 43.90 0.014
Oracle 13,467.80 8.151 8,468.70 7.982 4,379.51 8.191 26,316.01 8.102
Orange HR – – – – 0.23 0.000 0.23 0.000
Orbium 0.81 0.000 – – – – 0.81 0.000
Orchestra Networks 0.49 0.000 0.48 0.000 – – 0.97 0.000
ORSYP SA 5.58 0.003 29.56 0.028 0.36 0.001 35.50 0.011
OSISoft 13.41 0.008 7.84 0.007 1.60 0.003 22.85 0.007
Oullim Information Technology – – – – 0.04 0.000 0.04 0.000
Outcome 9.31 0.006 0.97 0.001 – – 10.27 0.003
P2 Energy Solutions 25.70 0.016 – – – – 25.70 0.008
Panda Security 64.98 0.039 98.59 0.093 3.45 0.006 167.02 0.051
Panorama Software 48.43 0.029 40.67 0.038 – – 89.10 0.027
Panorama View Software Corp. 0.17 0.000 0.73 0.001 – – 0.90 0.000
Pansky – – – – 15.77 0.029 15.77 0.005
Pansoft – – – – 18.80 0.035 18.80 0.006
Parallels 50.75 0.031 30.64 0.029 5.27 0.010 86.65 0.027
Parasoft 26.63 0.016 3.47 0.003 8.49 0.016 38.60 0.012
Parature Inc. 16.09 0.010 1.87 0.002 – – 17.95 0.006
PartsRiver-Saqqara 0.34 0.000 0.04 0.000 – – 0.38 0.000
Paychex 60.37 0.037 – – – – 60.37 0.019
PayGlobal – – – – 12.38 0.023 12.38 0.004
PCI Enterprises 5.72 0.003 1.68 0.002 0.59 0.001 8.00 0.002
PDS 5.33 0.003 – – – – 5.33 0.002
Pearson 14.93 0.009 4.27 0.004 – – 19.20 0.006
Pegasystems 158.66 0.096 91.85 0.087 5.40 0.010 255.92 0.079
PenSoft 5.10 0.003 – – – – 5.10 0.002
Penta Security Systems – – – – 6.84 0.013 6.84 0.002
Penta Technologies 5.41 0.003 – – – – 5.41 0.002
Peoplefluent 99.29 0.060 18.30 0.017 10.40 0.019 128.00 0.039
Perceptive Software 66.73 0.040 13.10 0.012 0.07 0.000 79.90 0.025
Perfect Commerce 115.76 0.070 7.58 0.007 6.27 0.012 129.60 0.040
Perforce Software 32.91 0.020 12.26 0.012 6.33 0.012 51.50 0.016
Perpetuum Software 5.83 0.004 – – – – 5.83 0.002
Personal & Informatik – – 63.78 0.060 – – 63.78 0.020
Pervasive Software Inc. 27.91 0.017 16.97 0.016 2.69 0.005 47.57 0.015
Pitney Bowes Software 290.42 0.176 104.16 0.098 54.16 0.101 448.74 0.138
Planisware 9.64 0.006 11.17 0.011 1.10 0.002 21.90 0.007
Planview 41.08 0.025 21.52 0.020 0.70 0.001 63.30 0.019
Platform Computing 49.63 0.030 20.90 0.020 7.73 0.014 78.26 0.024
Platsoft – – – – 7.26 0.014 7.26 0.002
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Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Plus Technologies 2.74 0.002 2.11 0.002 0.06 0.000 4.90 0.002
Plusoft 5.78 0.003 – – – – 5.78 0.002
PNMsoft 5.41 0.003 7.94 0.007 – – 13.35 0.004
Poet Software Corp. 1.88 0.001 1.20 0.001 – – 3.08 0.001
Pointwise Inc. 1.61 0.001 – – – – 1.61 0.000
Polaris Software Lab 5.50 0.003 4.06 0.004 4.34 0.008 13.90 0.004
Polymita 2.06 0.001 5.73 0.005 0.39 0.001 8.17 0.003
Powerise – – – – 24.92 0.047 24.92 0.008
Powerlan – – – – 10.49 0.020 10.49 0.003
Precise Software 20.93 0.013 9.66 0.009 – – 30.58 0.009
Previsor 11.88 0.007 – – – – 11.88 0.004
Prima Solutions 6.71 0.004 – – – – 6.71 0.002
Primeton – – – – 4.22 0.008 4.22 0.001
Primeur – – 17.46 0.016 – – 17.46 0.005
Princeton Financial Sys. Inc. 22.23 0.013 3.82 0.004 0.26 0.000 26.31 0.008
proALPHA 1.83 0.001 43.17 0.041 – – 44.99 0.014
Prodacapo 0.04 0.000 2.57 0.002 – – 2.61 0.001
ProfitLine 15.83 0.010 – – – – 15.83 0.005
Progress Software Corp. 268.73 0.163 189.96 0.179 31.41 0.059 490.10 0.151
Prolifics 7.17 0.004 4.24 0.004 – – 11.41 0.004
Promantek 3.78 0.002 – – – – 3.78 0.001
Pronto – – – – 27.26 0.051 27.26 0.008
Proofpoint 18.12 0.011 2.69 0.003 1.18 0.002 21.99 0.007
ProQuest 8.41 0.005 – – – – 8.41 0.003
PROS Pricing Solutions 30.44 0.018 22.47 0.021 7.83 0.015 60.74 0.019
Protegrity 7.54 0.005 2.88 0.003 – – 10.42 0.003
PSI 2.92 0.002 38.27 0.036 15.17 0.028 56.37 0.017
PTC 363.19 0.220 385.75 0.364 217.39 0.407 966.33 0.298
Puppet Labs 2.50 0.002 – – – – 2.50 0.001
PureComponents 1.46 0.001 – – – – 1.46 0.000
QAD 84.14 0.051 50.44 0.048 36.00 0.067 170.59 0.053
QlikTech 104.46 0.063 174.82 0.165 14.25 0.027 293.53 0.090
Quadramed 95.56 0.058 0.68 0.001 – – 96.24 0.030
Quality Corp. – – – – 20.32 0.038 20.32 0.006
Qualiware 0.87 0.001 1.49 0.001 – – 2.35 0.001
Qualys 48.85 0.030 20.14 0.019 2.48 0.005 71.48 0.022
Quest Software 511.23 0.309 234.43 0.221 70.87 0.133 816.53 0.251
QuickArrow 10.57 0.006 – – – – 10.57 0.003
RainMaker Software 3.63 0.002 – – – – 3.63 0.001
Rally Software Development
Corp.
31.64 0.019 – – – – 31.64 0.010
Ramco Systems 4.57 0.003 – – 16.24 0.030 20.81 0.006
Random 1.16 0.001 – – – – 1.16 0.000
Rapid7 29.65 0.018 1.38 0.001 0.98 0.002 32.02 0.010
Raxco 2.79 0.002 0.98 0.001 0.33 0.001 4.10 0.001
readhc – – – – 2.82 0.005 2.82 0.001
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Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
ReadSoft 18.75 0.011 49.94 0.047 – – 68.69 0.021
Realization Technologies 4.39 0.003 1.51 0.001 0.40 0.001 6.30 0.002
RealNetworks Inc. 43.64 0.026 14.79 0.014 8.86 0.017 67.29 0.021
Rearden Commerce Inc. 7.47 0.005 1.58 0.001 – – 9.05 0.003
Rebex 1.79 0.001 – – – – 1.79 0.001
Recommind 12.00 0.007 1.38 0.001 – – 13.38 0.004
Red Flag Software Co. Ltd. – – – – 5.87 0.011 5.87 0.002
Red Hat 595.78 0.361 205.20 0.193 133.81 0.250 934.80 0.288
RedEye – – 3.89 0.004 – – 3.89 0.001
RedPrairie 88.85 0.054 29.53 0.028 6.50 0.012 124.88 0.038
Redwood 19.45 0.012 16.86 0.016 0.42 0.001 36.73 0.011
RemObjects Software 3.59 0.002 – – – – 3.59 0.001
Replicon 11.59 0.007 1.89 0.002 0.25 0.000 13.74 0.004
Research In Motion 161.03 0.097 113.13 0.107 61.66 0.115 335.83 0.103
Resonate Inc. 5.30 0.003 0.47 0.000 0.20 0.000 5.97 0.002
Responsys 62.59 0.038 9.58 0.009 4.30 0.008 76.47 0.024
Retalix 80.77 0.049 – – – – 80.77 0.025
Reval 15.78 0.010 4.45 0.004 – – 20.24 0.006
Revionics 9.10 0.006 – – – – 9.10 0.003
RightNow Technologies Inc. 137.10 0.083 37.28 0.035 11.56 0.022 185.93 0.057
Rightscale 14.59 0.009 2.41 0.002 2.20 0.004 19.20 0.006
Rising – – – – 24.29 0.045 24.29 0.007
Rocket Software 93.29 0.056 49.29 0.046 8.73 0.016 151.31 0.047
Rogue Wave Software 18.71 0.011 5.23 0.005 5.47 0.010 29.41 0.009
Rollbase Inc. 1.21 0.001 – – – – 1.21 0.000
Royal Systems 1.40 0.001 – – – – 1.40 0.000
rPath 2.76 0.002 0.71 0.001 – – 3.46 0.001
S1 78.14 0.047 27.89 0.026 2.73 0.005 108.76 0.033
Saba Software Inc. 66.18 0.040 13.14 0.012 8.26 0.015 87.58 0.027
Safe Software Inc. 14.10 0.009 0.73 0.001 – – 14.82 0.005
SafeNet Inc. 194.75 0.118 88.87 0.084 37.54 0.070 321.16 0.099
Sage 664.82 0.402 1,138.07 1.073 69.09 0.129 1,871.98 0.576
Saint 2.98 0.002 – – – – 2.98 0.001
Salesforce.com 1,353.21 0.819 362.50 0.342 292.98 0.548 2,008.69 0.618
Samsung SDS – – – – 6.72 0.013 6.72 0.002
Sand Technology 1.76 0.001 2.43 0.002 – – 4.19 0.001
SAP 5,441.92 3.294 7,615.72 7.178 2,480.94 4.640 15,538.59 4.784
SAS 1,146.24 0.694 1,061.82 1.001 316.82 0.593 2,524.87 0.777
ScheduleSoft 2.75 0.002 – – – – 2.75 0.001
ScienceLogic 11.03 0.007 4.72 0.004 – – 15.75 0.005
SciQuest 17.74 0.011 – – – – 17.74 0.005
SDC – – 0.65 0.001 – – 0.65 0.000
SDL International 58.97 0.036 49.31 0.046 9.72 0.018 118.00 0.036
Security Innovation Inc. 7.83 0.005 2.68 0.003 – – 10.52 0.003
Secuve – – – – 7.01 0.013 7.01 0.002
Sedona Corp. 1.11 0.001 0.13 0.000 – – 1.25 0.000
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Seeburger 17.43 0.011 57.48 0.054 12.20 0.023 87.11 0.027
Selectica Inc. 7.49 0.005 0.17 0.000 0.26 0.000 7.91 0.002
Selligent 0.33 0.000 17.46 0.016 – – 17.79 0.005
Sencha 5.04 0.003 0.31 0.000 0.16 0.000 5.51 0.002
Sendmail 21.03 0.013 16.96 0.016 7.91 0.015 45.90 0.014
Senior Com – – – – 1.64 0.003 1.64 0.001
Senior Sistemas 39.63 0.024 – – – – 39.63 0.012
Serena 139.77 0.085 50.83 0.048 10.01 0.019 200.62 0.062
ServiceNow 74.39 0.045 19.56 0.018 4.89 0.009 98.85 0.030
Servoy 4.13 0.002 3.99 0.004 0.39 0.001 8.51 0.003
SEVEN Networks Inc. 6.13 0.004 8.68 0.008 2.48 0.005 17.29 0.005
SGA – – – – 8.91 0.017 8.91 0.003
Shanghai Huateng – – – – 19.47 0.036 19.47 0.006
Shanghai Koal – – – – 18.66 0.035 18.66 0.006
Shinewave – – – – 1.27 0.002 1.27 0.000
Shing Hang – – – – 2.02 0.004 2.02 0.001
SHL Group – – – – 8.23 0.015 8.23 0.003
Siemens 1,122.20 0.679 872.40 0.822 375.14 0.702 2,369.74 0.730
Siemens Enterprise
Communications
253.46 0.153 386.18 0.364 – – 639.64 0.197
Sightline Systems 6.29 0.004 5.12 0.005 – – 11.41 0.004
Signiant 9.42 0.006 8.57 0.008 9.42 0.018 27.42 0.008
Silicon Graphics 33.10 0.020 10.57 0.010 6.26 0.012 49.93 0.015
SilkRoad 37.13 0.022 3.76 0.004 6.11 0.011 47.00 0.014
Silver Net Computer Systems
Ltd.
– – 5.37 0.005 – – 5.37 0.002
Silverlake – – – – 23.05 0.043 23.05 0.007
SimCorp 19.39 0.012 151.92 0.143 12.05 0.023 183.36 0.056
Singlee – – – – 8.79 0.016 8.79 0.003
Siquel 0.41 0.000 – – – – 0.41 0.000
Sistemas Bejerman 7.52 0.005 – – – – 7.52 0.002
Sitecore 24.50 0.015 21.50 0.020 4.00 0.007 50.00 0.015
SIT-QAD – – 1.92 0.002 – – 1.92 0.001
Siveco – – 13.00 0.012 – – 13.00 0.004
SkillSoft 111.79 0.068 20.82 0.020 7.07 0.013 139.69 0.043
Skybox Security 9.13 0.006 8.48 0.008 – – 17.61 0.005
Skyway Software 1.50 0.001 0.47 0.000 – – 1.97 0.001
Slingshot 2.18 0.001 – – – – 2.18 0.001
SmartSoftware Inc. 2.44 0.001 – – – – 2.44 0.001
SMS – – – – 4.09 0.008 4.09 0.001
Smyth Systems 7.40 0.004 – – – – 7.40 0.002
SnapLogic 2.88 0.002 – – – – 2.88 0.001
SOA Software Inc. 24.17 0.015 4.94 0.005 – – 29.12 0.009
Socialtext 26.45 0.016 6.88 0.006 1.07 0.002 34.40 0.011
Soft Yazilim – – 0.35 0.000 – – 0.35 0.000
Softbase Systems 2.44 0.001 0.57 0.001 – – 3.01 0.001
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Softbrain Co. Ltd. – – – – 26.21 0.049 26.21 0.008
SoftCamp – – – – 9.58 0.018 9.58 0.003
SofTech Inc. 1.30 0.001 1.53 0.001 1.03 0.002 3.86 0.001
Softforum – – – – 9.55 0.018 9.55 0.003
Softland 18.48 0.011 – – – – 18.48 0.006
Softpower – – – – 0.70 0.001 0.70 0.000
Software AG 414.20 0.251 458.73 0.432 75.19 0.141 948.11 0.292
Software Engineering of
America
38.91 0.024 11.39 0.011 1.91 0.004 52.21 0.016
Software FX 7.17 0.004 – – – – 7.17 0.002
Software Innovation – – 23.44 0.022 – – 23.44 0.007
Solarwinds 144.25 0.087 43.49 0.041 – – 187.75 0.058
Solipsis 0.28 0.000 7.69 0.007 – – 7.97 0.002
Solix 3.45 0.002 0.55 0.001 – – 4.00 0.001
Soluciones-ar 1.33 0.001 – – – – 1.33 0.000
Sonda 5.16 0.003 – – – – 5.16 0.002
Sonoa Systems 6.13 0.004 – – – – 6.13 0.002
Sopheon 7.01 0.004 3.51 0.003 0.04 0.000 10.56 0.003
Sophos 124.00 0.075 195.20 0.184 46.81 0.088 366.01 0.113
Sopra Group – – 230.74 0.217 – – 230.74 0.071
SourceFire 25.80 0.016 4.43 0.004 2.90 0.005 33.13 0.010
SourceIQ Inc. 4.19 0.003 – – – – 4.19 0.001
South River Technologies 1.65 0.001 1.34 0.001 0.31 0.001 3.30 0.001
Sparx Systems 1.25 0.001 1.11 0.001 0.18 0.000 2.53 0.001
Spectra – – – – 2.95 0.006 2.95 0.001
Spigit 14.87 0.009 – – – – 14.87 0.005
SPS Commerce 53.83 0.033 1.24 0.001 – – 55.07 0.017
SQL Software 0.47 0.000 – – – – 0.47 0.000
SS&C Technologies 193.63 0.117 19.69 0.019 – – 213.32 0.066
Star Storage – – 1.42 0.001 – – 1.42 0.000
SteelEye Technology Inc.
(SIOS)
3.69 0.002 3.06 0.003 4.75 0.009 11.50 0.004
Steema 2.63 0.002 – – – – 2.63 0.001
Stonebranch 3.89 0.002 7.81 0.007 – – 11.70 0.004
Strategy – – – – 8.18 0.015 8.18 0.003
StrikeIron Inc. 1.15 0.001 0.11 0.000 – – 1.27 0.000
Stringdata – – 1.06 0.001 – – 1.06 0.000
Successfactors 196.67 0.119 50.89 0.048 7.96 0.015 255.52 0.079
Sumisho Computer Systems
Corp.
– – – – 70.15 0.131 70.15 0.022
Summit – – – – 2.94 0.005 2.94 0.001
SumTotal 107.43 0.065 18.70 0.018 5.99 0.011 132.13 0.041
Sunfish – – – – 0.74 0.001 0.74 0.000
SunGard 1,094.71 0.663 277.39 0.261 99.36 0.186 1,471.45 0.453
Sunyard – – – – 4.88 0.009 4.88 0.002
Superdata – – – – 24.22 0.045 24.22 0.007
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
SuperOffice 0.69 0.000 48.90 0.046 0.32 0.001 49.91 0.015
Supplychain Connect 5.83 0.004 – – – – 5.83 0.002
SupplyOn 8.44 0.005 9.16 0.009 0.40 0.001 18.01 0.006
SupportSoft 13.20 0.008 1.73 0.002 – – 14.93 0.005
SWIFT 103.82 0.063 401.69 0.379 62.98 0.118 568.49 0.175
Swisslog 58.34 0.035 81.41 0.077 8.06 0.015 147.81 0.046
Symantec 3,469.62 2.100 1,762.25 1.661 1,135.67 2.124 6,367.54 1.961
Syncfusion 8.30 0.005 – – – – 8.30 0.003
Syncsort 96.97 0.059 19.39 0.018 1.89 0.004 118.26 0.036
Synopsys 703.54 0.426 196.85 0.186 559.33 1.046 1,459.72 0.449
Synygy 39.86 0.024 4.00 0.004 0.53 0.001 44.39 0.014
Syspro 24.59 0.015 38.51 0.036 8.11 0.015 71.20 0.022
Systar SA 3.04 0.002 17.14 0.016 – – 20.18 0.006
Systex – – – – 32.42 0.061 32.42 0.010
abdulTableau Software 59.40 0.036 10.70 0.010 – – 70.10 0.022
Tagetik 0.52 0.000 17.00 0.016 – – 17.52 0.005
Take Solutions 9.94 0.006 2.42 0.002 4.34 0.008 16.70 0.005
Talend 18.82 0.011 25.70 0.024 1.38 0.003 45.90 0.014
Talentsoft 0.62 0.000 7.04 0.007 0.08 0.000 7.74 0.002
Taleo 221.12 0.134 12.53 0.012 16.88 0.032 250.53 0.077
Talisma – – – – 9.04 0.017 9.04 0.003
Tally – – – – 39.91 0.075 39.91 0.012
Targit 5.17 0.003 12.59 0.012 0.20 0.000 17.96 0.006
Tavant Technologies 16.53 0.010 – – – – 16.53 0.005
TCS – – – – 13.26 0.025 13.26 0.004
Tealeaf Technology 18.64 0.011 3.33 0.003 – – 21.98 0.007
Teamquest Corp. 16.89 0.010 2.92 0.003 0.49 0.001 20.30 0.006
TechExcel Inc. 10.34 0.006 2.12 0.002 0.15 0.000 12.62 0.004
Technology One 0.00 0.000 – – 27.41 0.051 27.41 0.008
Tecsys Inc. 13.20 0.008 0.04 0.000 – – 13.23 0.004
Tectia 6.46 0.004 2.34 0.002 1.35 0.003 10.14 0.003
TEDS 12.80 0.008 1.17 0.001 – – 13.97 0.004
Telerik 27.90 0.017 – – – – 27.90 0.009
Telesoft 2.77 0.002 – – – – 2.77 0.001
Telligent 30.53 0.018 12.17 0.011 – – 42.70 0.013
TELUS (Emergis) 52.55 0.032 – – – – 52.55 0.016
Temenos 82.76 0.050 214.14 0.202 16.31 0.031 313.21 0.096
Teradata 591.72 0.358 250.40 0.236 147.56 0.276 989.68 0.305
THBComponentware 0.39 0.000 – – – – 0.39 0.000
The Salamander Organization 6.09 0.004 16.16 0.015 – – 22.24 0.007
Think3 2.54 0.002 37.85 0.036 2.62 0.005 43.00 0.013
Thomson Reuters 141.32 0.086 54.85 0.052 0.99 0.002 197.16 0.061
Tian Jian – – – – 8.93 0.017 8.93 0.003
TIBCO 411.84 0.249 259.65 0.245 58.69 0.110 730.18 0.225
Tibero – – – – 5.89 0.011 5.89 0.002
Tibersoft 2.53 0.002 – – – – 2.53 0.001
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
TigerLogic 9.00 0.005 3.83 0.004 – – 12.83 0.004
Timecentre 14.88 0.009 – – – – 14.88 0.005
TmaxSoft – – – – 46.05 0.086 46.05 0.014
Tomax Corp. 14.10 0.009 – – – – 14.10 0.004
Tongtech – – – – 10.94 0.020 10.94 0.003
Top Image Systems 2.69 0.002 16.39 0.015 2.88 0.005 21.96 0.007
Torex – – 173.94 0.164 23.17 0.043 197.11 0.061
Toshiba Solutions Corp. – – – – 37.97 0.071 37.97 0.012
Total Logistics – – – – 1.81 0.003 1.81 0.001
TotalSoft – – 8.77 0.008 – – 8.77 0.003
TOTVS 631.73 0.382 0.22 0.000 – – 631.95 0.195
Trace One 3.51 0.002 12.13 0.011 3.13 0.006 18.77 0.006
Transoft 6.13 0.004 1.16 0.001 – – 7.29 0.002
Trend Micro 290.33 0.176 213.50 0.201 704.86 1.318 1,208.69 0.372
Trillium Software 26.54 0.016 26.78 0.025 – – 53.32 0.016
Trintech Group PLC 18.04 0.011 8.20 0.008 1.96 0.004 28.20 0.009
Triple Point Technology 38.75 0.023 10.91 0.010 0.93 0.002 50.59 0.016
Tripwire Inc. 79.51 0.048 7.81 0.007 7.27 0.014 94.59 0.029
Trisunwyse – – – – 2.11 0.004 2.11 0.001
Troux Technologies 14.29 0.009 5.89 0.006 – – 20.18 0.006
TRS – – – – 1.62 0.003 1.62 0.000
Trustwave 56.32 0.034 10.94 0.010 1.56 0.003 68.82 0.021
TSS 1.22 0.001 0.30 0.000 0.14 0.000 1.65 0.001
Turbolinux Inc. – – – – 3.50 0.007 3.50 0.001
TXT e-Solutions 0.46 0.000 11.62 0.011 – – 12.08 0.004
Tyler Technologies 163.49 0.099 – – – – 163.49 0.050
UC4 28.51 0.017 38.45 0.036 1.25 0.002 68.22 0.021
UFIDA – – – – 333.99 0.625 333.99 0.103
Ultimate Software 216.00 0.131 – – – – 216.00 0.067
Ultrapower – – – – 16.48 0.031 16.48 0.005
Unanet Technologies 4.84 0.003 0.14 0.000 – – 4.98 0.002
Unet System – – – – 2.61 0.005 2.61 0.001
Unicom Systems 28.87 0.017 24.34 0.023 0.19 0.000 53.40 0.016
UNIFY Corp. 14.70 0.009 4.97 0.005 0.86 0.002 20.53 0.006
Unisys 188.08 0.114 128.03 0.121 44.09 0.082 360.20 0.111
UNIT4 20.74 0.013 379.34 0.358 18.12 0.034 418.20 0.129
update software – – 29.15 0.027 – – 29.15 0.009
Upsidesoft 13.37 0.008 2.44 0.002 – – 15.82 0.005
Uptime Software 6.44 0.004 1.97 0.002 0.09 0.000 8.50 0.003
USU Software AG – – 20.89 0.020 – – 20.89 0.006
Vanguard – – – – 4.59 0.009 4.59 0.001
Vasco 6.29 0.004 11.42 0.011 2.37 0.004 20.08 0.006
Veeam 37.59 0.023 41.55 0.039 5.78 0.011 84.91 0.026
Vendavo 46.30 0.028 14.26 0.013 – – 60.56 0.019
Venotion Technologies 0.54 0.000 1.63 0.002 – – 2.18 0.001
Venus Tec – – – – 3.72 0.007 3.72 0.001
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Veracode 8.46 0.005 0.94 0.001 – – 9.40 0.003
Verint Systems 258.85 0.157 136.16 0.128 101.39 0.190 496.40 0.153
Verivo 9.69 0.006 4.02 0.004 1.19 0.002 14.90 0.005
Versant 6.15 0.004 9.46 0.009 0.63 0.001 16.23 0.005
Versata 132.06 0.080 37.91 0.036 1.92 0.004 171.88 0.053
Versys 2.47 0.001 0.17 0.000 – – 2.64 0.001
Vertex Inc. 69.08 0.042 – – – – 69.08 0.021
ViaPeople 2.18 0.001 – – – – 2.18 0.001
Viewpoint Construction
Software
18.64 0.011 – – – – 18.64 0.006
Visible Systems Corp. 4.36 0.003 0.95 0.001 0.13 0.000 5.44 0.002
Vision Solutions Inc. 116.49 0.071 51.83 0.049 8.67 0.016 176.98 0.054
VisionWare 2.29 0.001 8.12 0.008 – – 10.41 0.003
Visma – – 374.51 0.353 – – 374.51 0.115
Vitria Technology 38.74 0.023 11.26 0.011 1.07 0.002 51.07 0.016
Vivisimo 17.46 0.011 1.99 0.002 – – 19.45 0.006
VMTurbo 2.50 0.002 – – – – 2.50 0.001
VMware 1,946.41 1.178 878.22 0.828 684.70 1.281 3,509.33 1.080
Wall Street Systems 24.22 0.015 74.26 0.070 8.93 0.017 107.41 0.033
Warevalley – – – – 5.40 0.010 5.40 0.002
Waterford Technologies 10.35 0.006 8.18 0.008 0.35 0.001 18.89 0.006
Wavelink Corp. 11.33 0.007 7.43 0.007 0.22 0.000 18.98 0.006
Webcab Components 1.68 0.001 – – – – 1.68 0.001
WebLayers Inc. 7.48 0.005 – – – – 7.48 0.002
Webroot 106.13 0.064 23.77 0.022 – – 129.89 0.040
Websense 143.23 0.087 86.33 0.081 25.23 0.047 254.79 0.078
Webspy – – – – 0.43 0.001 0.43 0.000
WebTrends 64.03 0.039 27.98 0.026 0.93 0.002 92.94 0.029
White Information Networking – – – – 2.47 0.005 2.47 0.001
Win Estimator Inc. 11.15 0.007 – – – – 11.15 0.003
Wing Arc – – – – 20.76 0.039 20.76 0.006
WINS Technet – – – – 1.61 0.003 1.61 0.000
Wipro Healthcare – – – – 6.06 0.011 6.06 0.002
WISE iTech – – – – 2.01 0.004 2.01 0.001
Wizrom – – 1.87 0.002 – – 1.87 0.001
WMSL – – – – 3.90 0.007 3.90 0.001
Wolf Frameworks 1.52 0.001 – – – – 1.52 0.000
Wolters Kluwer Financial
Services
17.51 0.011 50.43 0.048 3.09 0.006 71.03 0.022
Workcube – – 0.26 0.000 – – 0.26 0.000
Workday Inc. 315.66 0.191 4.34 0.004 – – 320.00 0.099
WorkForce Software 12.20 0.007 – – – – 12.20 0.004
Works Applications Co. Ltd. – – – – 192.47 0.360 192.47 0.059
Workstream 7.85 0.005 – – – – 7.85 0.002
WS02 4.15 0.003 0.80 0.001 – – 4.95 0.002
Xactly Corp. 46.29 0.028 2.56 0.002 – – 48.86 0.015
©2012 IDC #235326 63
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
XAware Inc. 4.40 0.003 – – – – 4.40 0.001
Xceed 6.84 0.004 – – – – 6.84 0.002
XIGNITE 0.60 0.000 – – – – 0.60 0.000
Xnear 0.47 0.000 – – – – 0.47 0.000
Xpriori 1.40 0.001 0.56 0.001 0.26 0.000 2.22 0.001
xTuple 5.04 0.003 0.27 0.000 – – 5.31 0.002
Yardi 72.03 0.044 17.80 0.017 1.72 0.003 91.56 0.028
Yellowfin 1.31 0.001 0.46 0.000 5.35 0.010 7.12 0.002
Younglimwon Softlab – – – – 6.62 0.012 6.62 0.002
YouSendIt 21.71 0.013 1.19 0.001 – – 22.90 0.007
Zend Technologies Inc. 10.53 0.006 5.23 0.005 1.87 0.004 17.62 0.005
Zenoss 12.84 0.008 1.96 0.002 – – 14.81 0.005
Zhifang S&T – – – – 2.18 0.004 2.18 0.001
Zhonglian – – – – 2.78 0.005 2.78 0.001
Zilliant Inc. 7.00 0.004 0.40 0.000 0.08 0.000 7.48 0.002
Zionex – – – – 2.82 0.005 2.82 0.001
ZL Technologies 17.06 0.010 0.82 0.001 0.32 0.001 18.20 0.006
Zoho 77.06 0.047 40.45 0.038 3.99 0.007 121.50 0.037
Zoner Software 0.45 0.000 0.76 0.001 0.08 0.000 1.29 0.000
Zucchetti 2.96 0.002 288.48 0.272 – – 291.44 0.090
Zycus 15.49 0.009 – – – – 15.49 0.005
ZyLAB North America LLC 2.15 0.001 10.87 0.010 2.97 0.006 15.98 0.005
Zynapse 1.88 0.001 0.61 0.001 – – 2.49 0.001
Zyrion 14.73 0.009 0.77 0.001 – – 15.50 0.005
Subtotal 136,940.05 82.881 89,944.66 84.775 46,931.16 87.774 273,815.87 84.305
Other 28,284.17 17.119 16,153.02 15.225 6,537.06 12.226 50,974.25 15.695
Total 165,224.22 100.000 106,097.68 100.000 53,468.22 100.000 324,790.11 100.000
Source: IDC, 2012
This study also includes revenue data for each of the three primary markets: AD&D,
applications, and SIS. AD&D revenue is covered in Tables 5–7. Applications revenue
is covered in Tables 8–10. Similarly, SIS revenue is displayed in Tables 11–13. For
each of these primary markets, we provide a list of the top 50 vendors (by 2011
market share) and then list all vendors alphabetically with worldwide revenue and by
geographic region.
IDC calculates market share by dividing each vendor's 2011 software revenue by the
total 2011 worldwide software revenue for the market sector analyzed. Rank is also
provided and based on vendors with reported software revenue. A few of the vendors
in last year's study either departed from the software business (or from a specific
primary market segment) or were not able to identify software revenue; the result is a
dash entry for 2011 revenue and "NA" for 2010–2011 growth. Tables 5–13 are
specific to primary markets rather than the total software market.
64 #235326 ©2012 IDC
T A B L E 5
W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y T o p
5 0 V e n d o r s , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Oracle 12,838.6 14,469.0 16,895.6 16.8 21.81 1
IBM 14,387.8 15,166.1 16,694.6 10.1 21.55 2
Microsoft 7,137.7 7,947.8 8,590.4 8.1 11.09 3
SAP 2,938.5 3,404.4 4,109.5 20.7 5.30 4
SAS 1,542.8 1,620.2 1,770.5 9.3 2.29 5
CA Technologies 1,466.7 1,444.9 1,595.5 10.4 2.06 6
ESRI 926.8 1,061.0 1,138.7 7.3 1.47 7
HP 1,006.9 1,060.7 1,103.6 4.0 1.42 8
Software AG 803.3 933.5 948.1 1.6 1.22 9
Teradata 665.4 794.4 904.9 13.9 1.17 10
Fujitsu 683.2 701.0 774.7 10.5 1.00 11
TIBCO 505.6 571.1 684.4 19.8 0.88 12
Informatica 473.5 554.7 667.7 20.4 0.86 13
SWIFT 656.2 565.8 568.5 0.5 0.73 14
Adobe 354.6 428.3 485.7 13.4 0.63 15
Compuware 507.7 482.3 479.3 -0.6 0.62 16
Autodesk 376.5 396.6 477.4 20.4 0.62 17
Progress Software Corp. 489.3 481.4 475.2 -1.3 0.61 18
Hitachi 399.6 427.3 458.6 7.3 0.59 19
Micro Focus 397.0 410.7 412.0 0.3 0.53 20
MicroStrategy 294.9 337.5 401.3 18.9 0.52 21
GXS 394.5 373.0 383.0 2.7 0.49 22
Intergraph 328.2 366.8 369.5 0.7 0.48 23
BMC 392.5 356.6 358.2 0.5 0.46 24
ACI Worldwide 285.4 300.1 338.2 12.7 0.44 25
Pitney Bowes Software 278.5 286.8 336.4 17.3 0.43 26
QlikTech 141.3 205.0 293.5 43.2 0.38 27
InterSystems Corp. 238.7 274.0 273.9 0.0 0.35 28
Information Builders Inc. 237.0 251.7 262.9 4.5 0.34 29
Quest Software 311.0 315.2 247.6 -21.5 0.32 30
Pegasystems 166.0 186.5 220.7 18.3 0.28 31
Amazon.com Inc. 67.5 118.4 213.2 80.1 0.28 32
Axway 175.0 183.5 205.3 11.9 0.27 33
Serena 190.6 190.0 196.5 3.4 0.25 34
Salesforce.com 71.7 125.8 186.1 48.0 0.24 35
OpenText 145.4 175.2 180.0 2.8 0.23 36
Google Inc. 135.4 141.9 159.6 12.5 0.21 37
Experian 118.8 124.8 136.8 9.7 0.18 38
Bentley Systems Inc. 112.3 120.1 136.2 13.5 0.18 39
NEC 115.6 121.8 133.1 9.3 0.17 40
Apple 130.8 119.2 126.4 6.0 0.16 41
Actuate Corp. 117.2 119.2 122.2 2.5 0.16 42
Red Hat 59.8 78.2 104.3 33.4 0.13 43
Rocket Software 88.1 90.2 98.6 9.4 0.13 44
©2012 IDC #235326 65
T A B L E 5
W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y T o p
5 0 V e n d o r s , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Unisys 90.9 91.8 95.3 3.8 0.12 45
Embarcadero Technologies 72.6 75.1 91.8 22.3 0.12 46
Panorama Software 42.1 75.8 89.1 17.5 0.12 47
Seeburger 53.3 75.7 87.1 15.0 0.11 48
FICO (formerly Fair Isaac) 74.3 74.6 80.3 7.6 0.10 49
Atlassian 36.7 49.4 77.4 56.6 0.10 50
Subtotal 53,523.5 58,324.9 65,239.8 11.9 84.21
Other 10,423.6 11,142.3 12,231.9 9.8 15.79
Total 63,947.1 69,467.1 77,471.7 11.5 100.00
Source: IDC, 2012
T A B L E 6
W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y
V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
/n software 4.5 4.7 5.0 6.3 0.007 224
1Spatial 12.5 12.4 13.6 9.5 0.018 144
4D SAS 16.8 19.4 20.9 7.5 0.027 108
AAM Technologies 2.7 2.8 3.0 5.7 0.004 270
ABBYY – – 0.9 NA 0.001 326
Accellion 15.0 25.6 27.4 7.1 0.035 95
AccuRev 8.6 11.1 11.5 4.0 0.015 156
ACI Worldwide 285.4 300.1 338.2 12.7 0.437 25
Actipro Software 3.7 3.9 4.1 6.3 0.005 244
Active Endpoints Inc. 12.0 19.2 20.5 6.7 0.026 110
ActiveState Software Inc. 3.0 4.0 4.1 2.5 0.005 245
Actuate Corp. 117.2 119.2 122.2 2.5 0.158 42
Adaptive 3.2 3.5 3.8 9.2 0.005 249
Adobe 354.6 428.3 485.7 13.4 0.627 15
Advanced Computer Software 2.5 3.0 3.3 9.1 0.004 260
Advizor Solutions 11.4 12.3 13.5 9.7 0.017 146
Agilense 0.3 0.3 0.4 16.0 0.000 344
Alfabet 8.2 12.6 16.5 30.6 0.021 130
Almog Software Industries 0.2 0.2 0.2 -8.1 0.000 354
Alpha Software 1.3 1.6 1.6 -1.9 0.002 306
Altibase 11.2 13.2 15.3 16.3 0.020 135
Altova 12.1 12.7 13.8 8.5 0.018 143
Amazon.com Inc. 67.5 118.4 213.2 80.1 0.275 32
ANGOSS Software International
Ltd.
7.2 7.0 7.3 4.2 0.009 190
AOL/Mapquest 72.0 65.4 50.8 -22.3 0.066 63
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V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Appcelerator 0.9 3.0 3.1 4.7 0.004 262
Appfluent Technology Inc. 5.3 4.9 5.6 15.0 0.007 215
APPGEN Business Software 0.0 0.0 0.0 2.9 0.000 357
Appian 36.5 52.9 42.7 -19.3 0.055 71
Appirio 5.9 7.6 15.8 107.6 0.020 134
Appistry 3.2 4.1 4.8 16.0 0.006 228
Apple 130.8 119.2 126.4 6.0 0.163 41
Application Security Inc. 11.7 12.3 13.4 8.7 0.017 147
Arcplan 29.5 33.4 36.8 10.3 0.048 76
ASG 50.4 42.4 38.6 -8.9 0.050 74
Aspera 4.7 5.7 6.0 5.6 0.008 209
Aspose 5.9 6.2 6.6 6.3 0.009 202
Asseco Group 35.4 54.5 29.5 -45.9 0.038 90
Atego 15.0 7.5 9.0 20.0 0.012 174
Ateras 5.7 7.5 8.7 16.0 0.011 175
Atlassian 36.7 49.4 77.4 56.6 0.100 50
Attachmate 29.9 31.5 35.6 13.0 0.046 81
Attunity 16.0 16.8 16.5 -1.7 0.021 131
Auraportal 5.9 8.5 8.6 1.2 0.011 176
Autodesk 376.5 396.6 477.4 20.4 0.616 17
Axway 175.0 183.5 205.3 11.9 0.265 33
B2 Systems Inc. 4.3 4.3 4.6 6.7 0.006 232
Backbase 5.8 6.0 6.6 8.7 0.008 203
BackOffice Associates 3.3 3.4 3.6 6.7 0.005 252
Bentley Systems Inc. 112.3 120.1 136.2 13.5 0.176 39
Binarymission Technologies 0.8 0.8 0.9 6.3 0.001 323
Bison 6.6 6.3 6.5 2.6 0.008 205
Bitam 8.7 9.0 7.0 -22.0 0.009 194
Black Duck Software Inc. 14.4 19.0 25.8 35.8 0.033 100
BluePhoenix Solutions 38.9 38.1 29.3 -23.0 0.038 92
Blueprint 7.7 9.4 11.0 17.0 0.014 161
BMC 392.5 356.6 358.2 0.5 0.462 24
Bosch Software Innovations GmbH 3.6 4.5 4.9 8.5 0.006 226
BP Logix 4.0 5.0 5.5 9.1 0.007 218
BR Solutions 1.7 1.8 2.2 19.6 0.003 289
Bradmark Technologies Inc. 5.8 6.2 6.7 8.4 0.009 197
Bungee Labs 0.5 0.5 0.6 7.9 0.001 337
CA Technologies 1,466.7 1,444.9 1,595.5 10.4 2.059 6
Casewise 12.8 13.1 14.0 6.5 0.018 141
Caspio 1.7 2.7 3.6 33.3 0.005 253
CAST Software 35.0 38.0 42.4 11.7 0.055 72
CDB 9.2 10.0 10.8 8.1 0.014 163
CDC Corp. 1.0 0.9 0.9 1.6 0.001 322
CDNetworks 2.0 2.6 3.0 15.6 0.004 267
Cincom Systems Inc. 21.8 24.5 25.3 3.1 0.033 101
Clear Methods Inc. 0.5 0.7 0.8 16.0 0.001 330
©2012 IDC #235326 67
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V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Cloudera 1.6 2.0 2.3 14.3 0.003 284
CodeJock Software 0.6 0.6 0.7 6.3 0.001 333
Codemesh 0.5 0.7 0.8 16.0 0.001 331
CollabNet 27.9 33.1 36.0 8.8 0.046 80
ComOps 1.9 2.4 2.7 14.8 0.004 273
Component Factory Pty. Ltd. 0.3 0.4 0.4 6.3 0.000 345
ComponentArt 2.0 2.1 2.2 6.3 0.003 286
ComponentOne 15.2 15.9 16.7 5.3 0.022 128
ComponentSpace 0.8 0.8 0.9 6.3 0.001 324
Composite Software 12.7 13.3 20.5 53.7 0.026 111
Compuware 507.7 482.3 479.3 -0.6 0.619 16
Contour Components 1.1 1.2 1.2 6.3 0.002 312
Cordys 24.4 39.5 45.4 14.9 0.059 70
Coverity 32.0 39.7 52.0 31.0 0.067 60
Curl Inc. 2.6 2.6 2.9 10.3 0.004 271
Dart Communications 0.6 0.6 0.6 6.3 0.001 334
Data Expedition 0.4 0.5 0.5 5.1 0.001 339
Data Foundations Inc. 2.0 2.6 3.1 15.9 0.004 266
Data Streams 3.3 3.9 4.4 11.0 0.006 238
DataLever Corp. 0.9 1.2 1.3 16.0 0.002 310
Datawatch Corp. 11.8 11.5 12.4 8.0 0.016 152
dBase 3.1 3.1 3.0 -3.0 0.004 269
Dell 2.6 7.1 8.2 15.0 0.011 181
Denodo Technologies Inc. 2.8 2.9 3.2 7.5 0.004 261
Desaware 0.6 0.6 0.6 6.3 0.001 335
Developer Express 16.5 17.4 18.5 6.3 0.024 122
Digia QT Commercial 2.9 3.3 3.5 6.1 0.005 256
DMTI Spatial Inc. 8.6 11.3 13.1 16.0 0.017 149
Dundas Data Visualization 13.6 14.3 15.2 6.3 0.020 136
Easylink Services 41.8 32.3 31.5 -2.6 0.041 87
ecMiner 0.6 0.7 0.8 8.4 0.001 327
Embarcadero Technologies 72.6 75.1 91.8 22.3 0.119 46
EMC 23.1 30.0 48.4 61.3 0.062 65
Empirix 35.1 35.8 36.3 1.4 0.047 79
Empress Software 45.4 46.1 48.4 5.1 0.063 64
Encirq 4.0 4.2 4.5 8.4 0.006 234
ENEA 6.7 7.5 7.4 -2.2 0.009 189
EnterpriseDB 11.3 11.4 12.2 6.2 0.016 153
Enterworks 2.7 3.9 4.2 7.5 0.005 241
Eshbel – – 0.5 NA 0.001 340
Esker Software 2.6 – – NA – 361
eSpatial 4.8 5.0 5.5 9.2 0.007 217
ESRI 926.8 1,061.0 1,138.7 7.3 1.470 7
Etelos Inc. 0.2 0.2 0.2 16.0 0.000 349
EvolveWare Inc. 1.2 1.6 1.8 15.9 0.002 299
Exact 6.2 6.1 5.7 -6.9 0.007 213
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V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Execplan 2.6 2.9 3.1 8.1 0.004 263
EXEM 4.2 6.1 7.0 14.0 0.009 195
Experian 118.8 124.8 136.8 9.7 0.177 38
Extol 8.7 13.4 11.7 -12.7 0.015 154
EZLegacy 6.1 7.1 7.5 6.3 0.010 187
FairCom Corp. 2.5 2.5 2.6 2.6 0.003 277
FFE Software Inc. (FirstSQL) 2.1 2.1 2.2 5.5 0.003 287
FICO (formerly Fair Isaac) 74.3 74.6 80.3 7.6 0.104 49
Fiorano Software 9.2 9.7 10.6 8.7 0.014 165
Firestar 4.9 5.1 5.4 6.1 0.007 219
Flexera Software 41.0 41.0 75.0 82.8 0.097 51
Focus Softnet – – 0.5 NA 0.001 341
FOR-CS 3.6 4.1 4.6 12.5 0.006 231
Four Js Development Tools Inc. 18.5 18.8 19.3 2.7 0.025 120
Fujitsu 683.2 701.0 774.7 10.5 1.000 11
Genuitec LLC 1.9 2.0 2.1 3.1 0.003 293
GigaSpaces 12.5 12.8 13.5 5.4 0.017 145
Global IDs Inc. 1.1 1.1 1.2 6.1 0.002 314
GlobalSCAPE 16.3 18.1 20.3 12.2 0.026 112
GoldenSource 1.3 1.7 2.0 15.9 0.003 296
Google Inc. 135.4 141.9 159.6 12.5 0.206 37
GrammaTech Inc. 1.2 2.0 2.1 4.0 0.003 294
GrapeCity 10.2 10.8 11.4 6.3 0.015 158
Green Hills Software 37.2 39.0 40.2 3.1 0.052 73
GT Software 3.5 3.7 3.9 6.4 0.005 248
GXS 394.5 373.0 383.0 2.7 0.494 22
Halo Technology 2.5 2.5 2.6 4.2 0.003 278
Handysoft 25.6 27.7 36.4 31.4 0.047 78
Hello2Morrow 0.8 1.0 1.1 8.0 0.001 316
Hitachi 399.6 427.3 458.6 7.3 0.592 19
HP 1,006.9 1,060.7 1,103.6 4.0 1.425 8
Hubspan 3.5 4.6 5.4 16.0 0.007 222
Human Inference 26.8 30.4 34.9 14.9 0.045 82
IBM 14,387.8 15,166.1 16,694.6 10.1 21.549 2
IBPhoenix 0.7 0.7 0.7 -0.3 0.001 332
Ideablade 2.3 2.4 2.6 8.4 0.003 276
Imperva Inc. 5.5 5.8 6.2 8.4 0.008 207
Infinite Software 12.8 16.8 19.4 15.9 0.025 118
Infor 71.1 44.2 45.5 3.0 0.059 69
Informatica 473.5 554.7 667.7 20.4 0.862 13
Information Builders Inc. 237.0 251.7 262.9 4.5 0.339 29
Infragistics Corp. 24.5 25.7 27.3 6.3 0.035 97
Ingres Corp. 28.8 29.7 32.6 9.9 0.042 84
InRule Technology 4.0 4.5 4.9 7.8 0.006 227
InSoft OY 2.0 2.1 2.2 6.4 0.003 285
Instantiations Inc. 5.2 4.9 2.5 -48.9 0.003 280
©2012 IDC #235326 69
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W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y
V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Intalio 15.0 16.2 17.8 10.1 0.023 126
Intel Corp. 68.9 57.0 59.1 3.7 0.076 54
IntelliCorp Inc. 5.2 5.3 5.7 6.0 0.007 214
Interactive Objects 4.9 5.7 6.4 11.2 0.008 206
Interfacing Technologies 4.9 5.1 5.4 5.1 0.007 221
Intergraph 328.2 366.8 369.5 0.7 0.477 23
InterSystems Corp. 238.7 274.0 273.9 0.0 0.354 28
Intuit 8.8 9.1 11.5 26.6 0.015 155
Invensys 18.0 18.0 19.8 9.9 0.026 115
Iocomp Software Inc. 0.9 0.9 1.0 6.3 0.001 320
Ipswitch 22.7 23.1 19.6 -15.5 0.025 117
iRise 22.4 25.9 30.0 15.6 0.039 89
Jacada 15.3 16.1 – NA – 362
JackBe 8.0 8.4 9.1 8.0 0.012 173
JADE 1.8 2.2 2.4 11.3 0.003 282
jBase 2.7 2.7 2.7 -0.3 0.003 274
JetBrains 9.6 10.2 10.7 4.8 0.014 164
Jitterbit 1.3 1.7 1.9 16.0 0.002 298
Joyent 0.7 0.9 1.0 14.7 0.001 317
K2 30.9 33.3 36.7 10.4 0.047 77
Kalido 16.4 16.8 18.1 8.0 0.023 124
Kapow Technologies 0.8 0.9 1.0 7.9 0.001 319
Keynote Systems Inc. 20.5 23.1 26.5 14.5 0.034 98
Kingdee 0.7 0.8 0.9 18.5 0.001 321
Klocwork 15.0 19.0 22.1 16.2 0.028 107
Kofax 16.0 17.4 18.3 5.0 0.024 123
Kognitio 15.8 17.8 19.3 8.3 0.025 119
Kony Solutions 16.0 20.0 24.0 20.0 0.031 102
KT Data 0.7 0.3 0.3 5.3 0.000 347
KXEN 15.4 17.2 19.2 12.0 0.025 121
Lanner Group Inc. 0.5 0.5 0.6 7.4 0.001 338
Laszlo Systems 1.8 2.0 2.1 7.4 0.003 292
Liaison 5.8 6.1 6.5 6.5 0.008 204
LongJump 4.9 6.3 11.5 83.6 0.015 157
Longtop Group 4.0 4.7 4.5 -5.6 0.006 235
LynuxWorks Inc. 7.5 8.0 8.2 2.8 0.011 180
M2Soft 3.0 3.4 3.8 11.1 0.005 251
Maia Intelligence 1.2 1.5 1.8 18.0 0.002 302
Mainsoft 6.1 6.4 6.6 3.5 0.009 201
Managed Methods 1.2 1.6 1.8 15.9 0.002 300
Maninsoft (formerly Miracom I&C) 1.1 0.8 0.8 1.8 0.001 329
Mashery 1.4 1.9 2.1 15.9 0.003 291
Matisse 2.0 2.0 2.0 -0.3 0.003 295
MDQ Systems 1.1 1.5 1.7 15.9 0.002 303
Mega International 17.1 19.3 22.2 15.0 0.029 106
Mendix 0.1 0.2 0.2 16.0 0.000 352
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V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Mentor Graphics 22.6 27.1 32.3 19.1 0.042 85
MetaCase 7.6 7.8 8.0 2.3 0.010 185
Metaware 8.1 10.5 11.2 6.4 0.014 160
Micro Focus 397.0 410.7 412.0 0.3 0.532 20
Microsoft 7,137.7 7,947.8 8,590.4 8.1 11.088 3
MicroStrategy 294.9 337.5 401.3 18.9 0.518 21
Mincom Ltd. 0.2 0.2 0.2 9.2 0.000 351
MindFusion 3.4 3.6 3.8 6.3 0.005 250
Myriad 50.2 49.5 28.0 -43.4 0.036 93
NEC 115.6 121.8 133.1 9.3 0.172 40
Netron Inc. 15.8 16.2 16.6 2.7 0.021 129
NetSuite 2.2 3.1 4.0 32.0 0.005 246
Nevron Software 0.7 0.7 0.8 6.3 0.001 328
Newgen Software Technologies
Ltd.
6.7 7.2 8.1 12.2 0.010 183
Nexaweb 4.1 4.4 4.7 7.9 0.006 229
Nimaya 0.3 0.3 0.4 16.0 0.000 343
Nintex 37.0 50.0 19.7 -60.5 0.025 116
No Magic Inc. 1.1 1.3 1.5 14.3 0.002 307
Nolio Software 0.3 1.5 1.6 8.2 0.002 305
Northgate Information Solutions 4.8 5.0 5.1 2.0 0.007 223
NuBridges 7.8 4.1 4.4 6.3 0.006 239
Object Connections 3.8 4.2 4.7 13.0 0.006 230
ObjectFX 11.9 12.4 13.0 4.9 0.017 150
Objectivity Inc. 6.0 7.8 9.2 18.0 0.012 172
One1 – – 0.3 NA 0.000 348
OpenConnect Systems 10.3 12.6 14.9 18.0 0.019 139
OpenLink 5.2 5.5 5.9 6.5 0.008 211
OpenText 145.4 175.2 180.0 2.8 0.232 36
OPNET 22.8 25.9 34.3 32.5 0.044 83
Oracle 12,838.6 14,469.0 16,895.6 16.8 21.809 1
Orchestra Networks 0.9 0.9 1.0 7.3 0.001 318
Panorama Software 42.1 75.8 89.1 17.5 0.115 47
Panorama View Software Corp. 0.8 0.7 0.9 29.5 0.001 325
Parasoft 36.4 36.0 38.6 7.3 0.050 75
PCI Enterprises 8.6 7.2 8.0 10.4 0.010 184
Pegasystems 166.0 186.5 220.7 18.3 0.285 31
Perceptive Software 11.8 10.5 8.3 -21.0 0.011 178
Perforce Software 43.0 46.7 51.5 10.4 0.066 61
Perpetuum Software 5.2 5.5 5.8 6.3 0.008 212
Pervasive Software Inc. 46.4 44.3 47.6 7.3 0.061 66
Pitney Bowes Software 278.5 286.8 336.4 17.3 0.434 26
PNMsoft 11.9 12.7 13.4 5.3 0.017 148
Polaris Software Lab 11.1 12.4 13.9 12.1 0.018 142
Polymita 7.5 10.4 8.2 -21.0 0.011 182
Prima Solutions 4.4 5.8 6.7 16.0 0.009 198
©2012 IDC #235326 71
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W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y
V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Primeton 2.5 3.5 4.2 20.5 0.005 240
Primeur 14.4 11.4 15.0 31.5 0.019 137
Progress Software Corp. 489.3 481.4 475.2 -1.3 0.613 18
Prolifics 10.8 11.0 11.4 3.4 0.015 159
Protegrity 9.2 9.6 10.4 8.4 0.013 168
PTC 49.1 51.2 56.4 10.2 0.073 56
PureComponents 1.3 1.4 1.5 6.3 0.002 309
QAD 0.3 0.3 0.3 6.2 0.000 346
QlikTech 141.3 205.0 293.5 43.2 0.379 27
Qualiware 1.8 2.1 2.4 10.8 0.003 283
Quest Software 311.0 315.2 247.6 -21.5 0.320 30
Rally Software Development Corp. 14.0 22.6 31.6 40.0 0.041 86
Rebex 1.6 1.7 1.8 6.3 0.002 301
Red Hat 59.8 78.2 104.3 33.4 0.135 43
RemObjects Software 3.2 3.4 3.6 6.3 0.005 254
Research In Motion 11.9 21.5 26.4 22.7 0.034 99
Rocket Software 88.1 90.2 98.6 9.4 0.127 44
Rogue Wave Software 25.4 27.3 29.4 7.6 0.038 91
Rollbase Inc. 1.1 1.1 1.2 7.9 0.002 313
rPath 3.3 3.4 3.5 2.3 0.004 257
Safe Software Inc. 12.6 14.1 14.8 5.1 0.019 140
Salesforce.com 71.7 125.8 186.1 48.0 0.240 35
Samsung SDS 2.6 2.9 3.1 5.8 0.004 264
Sand Technology 6.8 5.7 4.2 -26.8 0.005 243
SAP 2,938.5 3,404.4 4,109.5 20.7 5.305 4
SAS 1,542.8 1,620.2 1,770.5 9.3 2.285 5
Security Innovation Inc. 10.0 10.2 10.5 2.6 0.014 166
Seeburger 53.3 75.7 87.1 15.0 0.112 48
Sencha 4.8 5.1 5.5 7.9 0.007 216
Serena 190.6 190.0 196.5 3.4 0.254 34
Servoy 7.5 7.8 8.5 8.5 0.011 177
Siemens 26.0 – – NA – 363
Signiant 19.9 25.6 27.4 7.1 0.035 96
Silicon Graphics 9.3 9.8 9.8 -0.6 0.013 170
SIT-QAD 0.1 0.1 0.1 8.8 0.000 355
Siveco – 0.0 0.0 -27.3 0.000 359
Skyway Software 1.8 1.9 2.0 4.3 0.003 297
SnapLogic 1.9 2.5 2.9 16.0 0.004 272
SOA Software Inc. 5.8 6.8 7.6 11.8 0.010 186
Softbase Systems 2.6 2.8 3.0 8.6 0.004 268
Software AG 803.3 933.5 948.1 1.6 1.224 9
Software Engineering of America 0.2 0.2 0.2 15.6 0.000 350
Software FX 6.4 6.8 7.2 6.3 0.009 192
Solipsis 3.5 3.4 3.5 3.3 0.005 255
Solix 3.5 3.7 4.0 8.7 0.005 247
Soluciones-ar 0.2 0.2 0.2 -9.6 0.000 353
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V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Sonoa Systems 4.0 5.3 6.1 15.9 0.008 208
SourceIQ Inc. 3.5 4.0 4.2 4.7 0.005 242
South River Technologies 3.2 3.1 3.3 6.6 0.004 259
Sparx Systems 2.4 2.5 2.5 2.0 0.003 279
SPS Commerce 35.9 42.4 55.1 30.0 0.071 57
Steema 2.4 2.5 2.6 6.3 0.003 275
StrikeIron Inc. 1.1 1.2 1.3 5.6 0.002 311
Stringdata 0.0 0.0 0.1 14.8 0.000 356
SunGard 62.1 60.7 66.1 8.9 0.085 53
SWIFT 656.2 565.8 568.5 0.5 0.734 14
Syncfusion 7.4 7.8 8.3 6.3 0.011 179
Syncsort 51.1 54.8 58.2 6.2 0.075 55
Systar SA 22.1 17.5 20.2 15.0 0.026 113
abdulTableau Software 17.6 36.1 70.1 94.2 0.090 52
Talend 16.9 29.8 45.9 54.0 0.059 68
Targit 14.8 16.2 18.0 11.0 0.023 125
TechExcel Inc. 9.5 10.0 10.4 4.5 0.013 167
Technology One 2.4 2.8 3.4 20.8 0.004 258
Telerik 19.0 23.2 27.9 20.3 0.036 94
Teradata 665.4 794.4 904.9 13.9 1.168 10
THBComponentware 0.4 0.4 0.4 6.3 0.001 342
The Salamander Organization 20.3 20.9 22.2 6.6 0.029 105
TIBCO 505.6 571.1 684.4 19.8 0.883 12
Tibero – 2.1 5.9 184.6 0.008 210
TigerLogic 12.0 12.0 12.8 6.8 0.017 151
TmaxSoft 32.7 30.6 46.0 50.3 0.059 67
Tongtech 16.2 9.1 10.9 19.9 0.014 162
TotalSoft – 0.0 0.0 -13.3 0.000 358
TOTVS 2.6 3.5 4.6 30.9 0.006 233
Transoft 5.0 6.4 7.3 14.7 0.009 191
Trillium Software 49.4 52.2 53.3 2.2 0.069 58
Troux Technologies 13.4 15.3 20.2 32.0 0.026 114
Unicom Systems 20.2 20.2 23.1 13.9 0.030 103
UNIFY Corp. 3.9 6.6 6.7 1.8 0.009 200
Unisys 90.9 91.8 95.3 3.8 0.123 45
Venotion Technologies 1.7 1.9 2.2 11.9 0.003 290
Veracode 8.0 9.3 9.4 0.8 0.012 171
Verivo 6.4 10.2 14.9 46.1 0.019 138
Versant 17.1 15.7 16.2 3.2 0.021 132
Versata 27.5 28.9 30.3 4.9 0.039 88
Visible Systems Corp. 5.1 5.3 5.4 2.6 0.007 220
Vision Solutions Inc. 34.4 5.9 6.7 13.6 0.009 199
VisionWare 9.1 9.6 10.4 8.0 0.013 169
Vitria Technology 43.9 47.2 51.1 8.1 0.066 62
VMware 53.7 42.4 52.6 24.0 0.068 59
Webcab Components 1.5 1.6 1.7 6.3 0.002 304
©2012 IDC #235326 73
T A B L E 6
W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y
V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
WebLayers Inc. 4.9 6.5 7.5 15.9 0.010 188
Wing Arc 17.4 20.6 20.8 0.6 0.027 109
WISE iTech 0.9 1.0 1.1 9.9 0.001 315
Wizrom – 0.0 0.0 100.0 0.000 360
Wolf Frameworks 1.0 1.3 1.5 16.0 0.002 308
Workday Inc. 10.0 12.0 16.0 33.3 0.021 133
WS02 1.7 3.2 5.0 52.8 0.006 225
XAware Inc. 4.0 4.1 4.4 6.1 0.006 236
Xceed 6.1 6.4 6.8 6.3 0.009 196
XIGNITE 0.5 0.6 0.6 6.3 0.001 336
Xpriori 2.2 2.2 2.2 -0.6 0.003 288
Yellowfin 2.0 2.6 7.1 174.8 0.009 193
YouSendIt 15.5 21.8 22.9 5.0 0.030 104
Zend Technologies Inc. 15.2 16.3 17.6 8.4 0.023 127
Zoho 2.3 2.7 3.1 12.8 0.004 265
Zucchetti 3.7 4.0 4.4 10.0 0.006 237
Zynapse 1.7 2.2 2.5 14.1 0.003 281
Subtotal 56,831.1 61,853.6 69,083.4 11.7 89.173
Other 7,116.0 7,613.6 8,388.2 10.2 10.827
Total 63,947.1 69,467.1 77,471.7 11.5 100.000
Source: IDC, 2012
T A B L E 7
W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y
V e n d o r a n d R e g i o n , 2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
/n software 5.04 0.013 – – – – 5.04 0.007
1Spatial 0.65 0.002 12.93 0.049 – – 13.58 0.018
4D SAS 5.87 0.015 12.02 0.045 3.01 0.025 20.91 0.027
AAM Technologies 0.35 0.001 2.61 0.010 – – 2.96 0.004
ABBYY 0.17 0.000 0.70 0.003 – – 0.87 0.001
Accellion 16.33 0.042 7.90 0.030 3.19 0.026 27.43 0.035
AccuRev 9.30 0.024 1.06 0.004 1.14 0.009 11.50 0.015
ACI Worldwide 177.87 0.457 126.30 0.478 34.00 0.281 338.18 0.437
Actipro Software 4.15 0.011 – – – – 4.15 0.005
Active Endpoints Inc. 11.88 0.030 8.62 0.033 – – 20.50 0.026
ActiveState Software Inc. 3.03 0.008 0.96 0.004 0.10 0.001 4.10 0.005
Actuate Corp. 94.42 0.242 22.63 0.086 5.18 0.043 122.23 0.158
Adaptive 2.03 0.005 1.79 0.007 – – 3.82 0.005
Adobe 199.11 0.511 156.51 0.592 130.08 1.075 485.70 0.627
74 #235326 ©2012 IDC
T A B L E 7
W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y
V e n d o r a n d R e g i o n , 2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Advanced Computer Software – – 3.27 0.012 – – 3.27 0.004
Advizor Solutions 11.53 0.030 1.92 0.007 – – 13.46 0.017
Agilense 0.38 0.001 – – – – 0.38 0.000
Alfabet 5.86 0.015 10.09 0.038 0.55 0.005 16.50 0.021
Almog Software Industries – – 0.17 0.001 – – 0.17 0.000
Alpha Software 1.23 0.003 0.34 0.001 – – 1.57 0.002
Altibase – – – – 15.31 0.127 15.31 0.020
Altova 7.73 0.020 5.21 0.020 0.81 0.007 13.75 0.018
Amazon.com Inc. 117.79 0.302 66.81 0.253 28.60 0.236 213.20 0.275
ANGOSS Software
International Ltd.
6.69 0.017 0.65 0.002 – – 7.34 0.009
AOL/Mapquest 47.13 0.121 3.69 0.014 – – 50.82 0.066
Appcelerator 3.13 0.008 – – – – 3.13 0.004
Appfluent Technology Inc. 5.60 0.014 – – – – 5.60 0.007
APPGEN Business Software 0.04 0.000 0.00 0.000 – – 0.04 0.000
Appian 30.91 0.079 10.24 0.039 1.56 0.013 42.71 0.055
Appirio 13.48 0.035 1.91 0.007 0.41 0.003 15.80 0.020
Appistry 4.79 0.012 – – – – 4.79 0.006
Apple 77.32 0.199 29.85 0.113 19.18 0.159 126.35 0.163
Application Security Inc. 10.14 0.026 3.23 0.012 – – 13.37 0.017
Arcplan 14.87 0.038 19.09 0.072 2.87 0.024 36.83 0.048
ASG 24.95 0.064 11.85 0.045 1.83 0.015 38.63 0.050
Aspera 4.73 0.012 1.11 0.004 0.18 0.001 6.02 0.008
Aspose 6.61 0.017 – – – – 6.61 0.009
Asseco Group 6.76 0.017 8.41 0.032 14.29 0.118 29.45 0.038
Atego 3.04 0.008 5.64 0.021 0.32 0.003 9.00 0.012
Ateras 8.66 0.022 – – – – 8.66 0.011
Atlassian 41.43 0.106 30.57 0.116 5.40 0.045 77.39 0.100
Attachmate 23.50 0.060 12.08 0.046 – – 35.58 0.046
Attunity 13.40 0.034 2.97 0.011 0.12 0.001 16.50 0.021
Auraportal 3.57 0.009 4.08 0.015 0.95 0.008 8.60 0.011
Autodesk 172.27 0.442 177.42 0.671 127.74 1.056 477.44 0.616
Axway 64.93 0.167 137.38 0.520 3.00 0.025 205.31 0.265
B2 Systems Inc. 3.64 0.009 0.95 0.004 – – 4.59 0.006
Backbase 2.81 0.007 3.75 0.014 – – 6.57 0.008
BackOffice Associates 2.92 0.008 0.64 0.002 0.06 0.001 3.63 0.005
Bentley Systems Inc. 66.08 0.170 57.33 0.217 12.83 0.106 136.24 0.176
Binarymission Technologies 0.90 0.002 – – – – 0.90 0.001
Bison – – 6.47 0.024 – – 6.47 0.008
Bitam 7.05 0.018 – – – – 7.05 0.009
Black Duck Software Inc. 16.25 0.042 4.90 0.019 4.64 0.038 25.80 0.033
BluePhoenix Solutions 29.33 0.075 – – – – 29.33 0.038
Blueprint 9.90 0.025 1.10 0.004 – – 11.00 0.014
BMC 212.83 0.547 125.18 0.474 20.19 0.167 358.20 0.462
©2012 IDC #235326 75
T A B L E 7
W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y
V e n d o r a n d R e g i o n , 2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Bosch Software Innovations
GmbH
2.14 0.005 2.76 0.010 – – 4.90 0.006
BP Logix 4.97 0.013 0.48 0.002 – – 5.45 0.007
BR Solutions 2.20 0.006 – – – – 2.20 0.003
Bradmark Technologies Inc. 5.90 0.015 0.80 0.003 0.02 0.000 6.72 0.009
Bungee Labs 0.59 0.002 – – – – 0.59 0.001
CA Technologies 1,156.65 2.970 357.45 1.352 81.39 0.673 1,595.49 2.059
Casewise 6.25 0.016 7.72 0.029 – – 13.97 0.018
Caspio 3.13 0.008 0.42 0.002 0.05 0.000 3.60 0.005
CAST Software 16.70 0.043 25.75 0.097 – – 42.45 0.055
CDB 8.74 0.022 2.07 0.008 – – 10.81 0.014
CDC Corp. 0.79 0.002 0.13 0.000 – – 0.91 0.001
CDNetworks 2.91 0.007 0.12 0.000 – – 3.03 0.004
Cincom Systems Inc. 11.31 0.029 11.16 0.042 2.79 0.023 25.26 0.033
Clear Methods Inc. 0.77 0.002 – – – – 0.77 0.001
Cloudera 2.04 0.005 0.27 0.001 – – 2.31 0.003
CodeJock Software 0.67 0.002 – – – – 0.67 0.001
Codemesh 0.77 0.002 – – – – 0.77 0.001
CollabNet 29.98 0.077 4.99 0.019 1.03 0.009 36.01 0.046
ComOps – – – – 2.74 0.023 2.74 0.004
Component Factory Pty. Ltd. 0.38 0.001 – – – – 0.38 0.000
ComponentArt 2.24 0.006 – – – – 2.24 0.003
ComponentOne 11.67 0.030 3.93 0.015 1.11 0.009 16.70 0.022
ComponentSpace 0.90 0.002 – – – – 0.90 0.001
Composite Software 19.56 0.050 0.91 0.003 – – 20.46 0.026
Compuware 331.99 0.853 109.59 0.415 37.75 0.312 479.34 0.619
Contour Components 1.23 0.003 – – – – 1.23 0.002
Cordys 14.04 0.036 21.77 0.082 9.58 0.079 45.39 0.059
Coverity 35.96 0.092 7.33 0.028 8.71 0.072 52.00 0.067
Curl Inc. 0.45 0.001 – – 2.45 0.020 2.90 0.004
Dart Communications 0.62 0.002 – – – – 0.62 0.001
Data Expedition 0.53 0.001 – – – – 0.53 0.001
Data Foundations Inc. 3.06 0.008 – – – – 3.06 0.004
Data Streams – – – – 4.36 0.036 4.36 0.006
DataLever Corp. 1.35 0.003 – – – – 1.35 0.002
Datawatch Corp. 9.40 0.024 3.02 0.011 – – 12.43 0.016
dBase 2.98 0.008 – – – – 2.98 0.004
Dell 5.02 0.013 3.17 0.012 – – 8.19 0.011
Denodo Technologies Inc. 1.29 0.003 1.87 0.007 – – 3.15 0.004
Desaware 0.62 0.002 – – – – 0.62 0.001
Developer Express 18.50 0.048 – – – – 18.50 0.024
Digia QT Commercial 1.57 0.004 1.23 0.005 0.71 0.006 3.50 0.005
DMTI Spatial Inc. 13.07 0.034 – – – – 13.07 0.017
Dundas Data Visualization 15.25 0.039 – – – – 15.25 0.020
Easylink Services 24.41 0.063 5.49 0.021 1.59 0.013 31.48 0.041
76 #235326 ©2012 IDC
T A B L E 7
W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y
V e n d o r a n d R e g i o n , 2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
ecMiner – – – – 0.79 0.007 0.79 0.001
Embarcadero Technologies 57.20 0.147 24.09 0.091 10.52 0.087 91.81 0.119
EMC 28.91 0.074 4.90 0.019 14.57 0.120 48.38 0.062
Empirix 26.91 0.069 5.03 0.019 4.37 0.036 36.31 0.047
Empress Software 37.37 0.096 4.09 0.015 6.98 0.058 48.44 0.063
Encirq 4.17 0.011 – – 0.37 0.003 4.53 0.006
ENEA 0.64 0.002 6.36 0.024 0.36 0.003 7.36 0.009
EnterpriseDB 9.72 0.025 2.43 0.009 – – 12.15 0.016
Enterworks 4.19 0.011 – – – – 4.19 0.005
Eshbel – – 0.48 0.002 – – 0.48 0.001
eSpatial 0.54 0.001 4.92 0.019 – – 5.46 0.007
ESRI 679.82 1.746 331.37 1.254 127.54 1.054 1,138.72 1.470
Etelos Inc. 0.23 0.001 – – – – 0.23 0.000
EvolveWare Inc. 1.84 0.005 – – – – 1.84 0.002
Exact 2.23 0.006 3.37 0.013 0.06 0.001 5.67 0.007
Execplan 3.12 0.008 – – – – 3.12 0.004
EXEM – – – – 6.97 0.058 6.97 0.009
Experian 119.11 0.306 8.26 0.031 9.45 0.078 136.82 0.177
Extol 11.70 0.030 – – – – 11.70 0.015
EZLegacy 1.49 0.004 6.06 0.023 – – 7.55 0.010
FairCom Corp. 1.91 0.005 0.59 0.002 0.08 0.001 2.59 0.003
FFE Software Inc. (FirstSQL) 2.22 0.006 – – – – 2.22 0.003
FICO (formerly Fair Isaac) 40.07 0.103 33.71 0.128 6.48 0.054 80.26 0.104
Fiorano Software 7.28 0.019 2.73 0.010 0.56 0.005 10.56 0.014
Firestar 5.45 0.014 – – – – 5.45 0.007
Flexera Software 49.95 0.128 20.48 0.077 4.57 0.038 75.00 0.097
Focus Softnet 0.01 0.000 0.32 0.001 0.13 0.001 0.46 0.001
FOR-CS – – – – 4.63 0.038 4.63 0.006
Four Js Development Tools Inc. 14.29 0.037 5.02 0.019 – – 19.31 0.025
Fujitsu 40.88 0.105 36.46 0.138 697.32 5.764 774.66 1.000
Genuitec LLC 2.10 0.005 – – – – 2.10 0.003
GigaSpaces 10.87 0.028 2.60 0.010 – – 13.46 0.017
Global IDs Inc. 1.21 0.003 – – – – 1.21 0.002
GlobalSCAPE 15.15 0.039 2.75 0.010 2.36 0.019 20.26 0.026
GoldenSource 1.99 0.005 – – – – 1.99 0.003
Google Inc. 93.03 0.239 47.96 0.181 18.65 0.154 159.64 0.206
GrammaTech Inc. 1.05 0.003 0.29 0.001 0.76 0.006 2.10 0.003
GrapeCity 11.43 0.029 – – – – 11.43 0.015
Green Hills Software 34.01 0.087 5.33 0.020 0.82 0.007 40.17 0.052
GT Software 3.55 0.009 0.40 0.001 – – 3.95 0.005
GXS 241.40 0.620 108.06 0.409 33.58 0.278 383.04 0.494
Halo Technology 1.32 0.003 1.26 0.005 – – 2.58 0.003
Handysoft 17.97 0.046 – – 18.43 0.152 36.40 0.047
Hello2Morrow 0.28 0.001 0.77 0.003 0.06 0.000 1.10 0.001
Hitachi 2.66 0.007 – – 455.97 3.769 458.63 0.592
©2012 IDC #235326 77
T A B L E 7
W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y
V e n d o r a n d R e g i o n , 2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
HP 569.55 1.463 385.57 1.459 148.47 1.227 1,103.59 1.425
Hubspan 5.36 0.014 – – – – 5.36 0.007
Human Inference – – 34.90 0.132 – – 34.90 0.045
IBM 8,797.12 22.592 5,440.28 20.580 2,457.18 20.310 16,694.58 21.549
IBPhoenix 0.48 0.001 0.22 0.001 – – 0.70 0.001
Ideablade 1.64 0.004 0.82 0.003 0.16 0.001 2.62 0.003
Imperva Inc. 4.90 0.013 1.15 0.004 0.19 0.002 6.25 0.008
Infinite Software 19.44 0.050 – – – – 19.44 0.025
Infor 34.45 0.088 6.62 0.025 4.45 0.037 45.52 0.059
Informatica 446.41 1.146 167.69 0.634 53.62 0.443 667.73 0.862
Information Builders Inc. 168.20 0.432 54.11 0.205 40.62 0.336 262.94 0.339
Infragistics Corp. 21.86 0.056 4.82 0.018 0.66 0.005 27.34 0.035
Ingres Corp. 9.21 0.024 15.63 0.059 7.79 0.064 32.64 0.042
InRule Technology 4.64 0.012 0.21 0.001 – – 4.85 0.006
InSoft OY 1.16 0.003 1.09 0.004 – – 2.24 0.003
Instantiations Inc. 1.84 0.005 0.50 0.002 0.17 0.001 2.50 0.003
Intalio 6.13 0.016 5.56 0.021 6.17 0.051 17.85 0.023
Intel Corp. 24.91 0.064 15.91 0.060 18.25 0.151 59.07 0.076
IntelliCorp Inc. 4.14 0.011 1.50 0.006 0.01 0.000 5.65 0.007
Interactive Objects 2.40 0.006 3.98 0.015 – – 6.38 0.008
Interfacing Technologies 1.83 0.005 3.57 0.014 – – 5.40 0.007
Intergraph 156.92 0.403 132.38 0.501 80.20 0.663 369.50 0.477
InterSystems Corp. 196.84 0.506 63.88 0.242 13.23 0.109 273.94 0.354
Intuit 11.54 0.030 – – – – 11.54 0.015
Invensys 8.22 0.021 8.31 0.031 3.25 0.027 19.77 0.026
Iocomp Software Inc. 0.95 0.002 – – – – 0.95 0.001
Ipswitch 15.93 0.041 3.44 0.013 0.19 0.002 19.56 0.025
iRise 24.84 0.064 5.16 0.020 – – 30.00 0.039
JackBe 6.31 0.016 2.81 0.011 – – 9.13 0.012
JADE – – – – 2.40 0.020 2.40 0.003
jBase 1.83 0.005 0.85 0.003 – – 2.68 0.003
JetBrains 7.22 0.019 3.10 0.012 0.37 0.003 10.69 0.014
Jitterbit 1.92 0.005 – – – – 1.92 0.002
Joyent 0.86 0.002 0.16 0.001 – – 1.02 0.001
K2 18.89 0.049 8.17 0.031 9.67 0.080 36.74 0.047
Kalido 7.76 0.020 10.39 0.039 – – 18.15 0.023
Kapow Technologies 0.92 0.002 0.04 0.000 – – 0.96 0.001
Keynote Systems Inc. 25.32 0.065 0.97 0.004 0.21 0.002 26.50 0.034
Kingdee – – – – 0.95 0.008 0.95 0.001
Klocwork 22.08 0.057 – – – – 22.08 0.028
Kofax 4.61 0.012 11.96 0.045 1.75 0.014 18.32 0.024
Kognitio 4.11 0.011 15.02 0.057 0.19 0.002 19.32 0.025
Kony Solutions 15.60 0.040 6.48 0.025 1.92 0.016 24.00 0.031
KT Data – – – – 0.32 0.003 0.32 0.000
KXEN 8.71 0.022 9.25 0.035 1.25 0.010 19.21 0.025
78 #235326 ©2012 IDC
T A B L E 7
W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y
V e n d o r a n d R e g i o n , 2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Lanner Group Inc. 0.19 0.000 0.37 0.001 – – 0.56 0.001
Laszlo Systems 1.92 0.005 0.19 0.001 – – 2.11 0.003
Liaison 5.11 0.013 0.65 0.002 0.73 0.006 6.48 0.008
LongJump 11.50 0.030 – – – – 11.50 0.015
Longtop Group – – – – 4.45 0.037 4.45 0.006
LynuxWorks Inc. 5.34 0.014 2.89 0.011 – – 8.23 0.011
M2Soft – – – – 3.80 0.031 3.80 0.005
Maia Intelligence – – – – 1.77 0.015 1.77 0.002
Mainsoft 5.72 0.015 0.92 0.003 – – 6.64 0.009
Managed Methods 1.84 0.005 – – – – 1.84 0.002
Maninsoft (formerly Miracom
I&C)
– – – – 0.77 0.006 0.77 0.001
Mashery 2.15 0.006 – – – – 2.15 0.003
Matisse 1.39 0.004 0.62 0.002 – – 2.01 0.003
MDQ Systems 1.69 0.004 – – – – 1.69 0.002
Mega International 8.10 0.021 13.43 0.051 0.67 0.006 22.20 0.029
Mendix 0.20 0.001 – – – – 0.20 0.000
Mentor Graphics 19.27 0.049 4.70 0.018 8.34 0.069 32.31 0.042
MetaCase 4.09 0.010 3.23 0.012 0.67 0.006 7.99 0.010
Metaware 1.10 0.003 10.07 0.038 – – 11.17 0.014
Micro Focus 230.93 0.593 137.94 0.522 43.15 0.357 412.02 0.532
Microsoft 3,844.35 9.873 3,363.88 12.725 1,382.20 11.425 8,590.43 11.088
MicroStrategy 247.93 0.637 132.58 0.502 20.82 0.172 401.34 0.518
Mincom Ltd. 0.14 0.000 0.04 0.000 0.04 0.000 0.22 0.000
MindFusion 3.81 0.010 – – – – 3.81 0.005
Myriad 5.88 0.015 4.76 0.018 17.36 0.143 28.00 0.036
NEC 1.38 0.004 1.84 0.007 129.90 1.074 133.12 0.172
Netron Inc. 11.88 0.031 4.77 0.018 – – 16.65 0.021
NetSuite 3.42 0.009 0.46 0.002 0.15 0.001 4.03 0.005
Nevron Software 0.78 0.002 – – – – 0.78 0.001
Newgen Software Technologies
Ltd.
0.73 0.002 2.41 0.009 4.93 0.041 8.06 0.010
Nexaweb 4.74 0.012 – – – – 4.74 0.006
Nimaya 0.38 0.001 – – – – 0.38 0.000
Nintex 11.25 0.029 5.96 0.023 2.53 0.021 19.74 0.025
No Magic Inc. 1.42 0.004 0.12 0.000 – – 1.54 0.002
Nolio Software 0.47 0.001 1.15 0.004 – – 1.62 0.002
Northgate Information Solutions 1.80 0.005 3.08 0.012 0.22 0.002 5.10 0.007
NuBridges 3.92 0.010 0.44 0.002 – – 4.36 0.006
Object Connections 1.94 0.005 – – 2.75 0.023 4.69 0.006
ObjectFX 13.01 0.033 – – – – 13.01 0.017
Objectivity Inc. 7.33 0.019 1.61 0.006 0.26 0.002 9.20 0.012
One1 – – 0.27 0.001 – – 0.27 0.000
OpenConnect Systems 13.06 0.034 1.67 0.006 0.15 0.001 14.87 0.019
OpenLink 3.58 0.009 2.27 0.009 0.01 0.000 5.85 0.008
©2012 IDC #235326 79
T A B L E 7
W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y
V e n d o r a n d R e g i o n , 2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
OpenText 101.88 0.262 65.50 0.248 12.66 0.105 180.04 0.232
OPNET 26.89 0.069 7.39 0.028 – – 34.28 0.044
Oracle 7,946.26 20.407 5,783.52 21.879 3,165.82 26.167 16,895.61 21.809
Orchestra Networks 0.49 0.001 0.48 0.002 – – 0.97 0.001
Panorama Software 48.43 0.124 40.67 0.154 – – 89.10 0.115
Panorama View Software Corp. 0.17 0.000 0.73 0.003 – – 0.90 0.001
Parasoft 26.63 0.068 3.47 0.013 8.49 0.070 38.60 0.050
PCI Enterprises 5.72 0.015 1.68 0.006 0.59 0.005 8.00 0.010
Pegasystems 142.82 0.367 72.66 0.275 5.20 0.043 220.67 0.285
Perceptive Software – – 8.30 0.031 – – 8.30 0.011
Perforce Software 32.91 0.085 12.26 0.046 6.33 0.052 51.50 0.066
Perpetuum Software 5.83 0.015 – – – – 5.83 0.008
Pervasive Software Inc. 27.91 0.072 16.97 0.064 2.69 0.022 47.57 0.061
Pitney Bowes Software 204.91 0.526 87.72 0.332 43.78 0.362 336.41 0.434
PNMsoft 5.41 0.014 7.94 0.030 – – 13.35 0.017
Polaris Software Lab 5.50 0.014 4.06 0.015 4.34 0.036 13.90 0.018
Polymita 2.06 0.005 5.73 0.022 0.39 0.003 8.17 0.011
Prima Solutions 6.71 0.017 – – – – 6.71 0.009
Primeton – – – – 4.22 0.035 4.22 0.005
Primeur – – 15.03 0.057 – – 15.03 0.019
Progress Software Corp. 256.58 0.659 189.96 0.719 28.63 0.237 475.18 0.613
Prolifics 7.17 0.018 4.24 0.016 – – 11.41 0.015
Protegrity 7.54 0.019 2.88 0.011 – – 10.42 0.013
PTC 36.33 0.093 18.67 0.071 1.41 0.012 56.40 0.073
PureComponents 1.46 0.004 – – – – 1.46 0.002
QAD 0.23 0.001 0.11 0.000 – – 0.33 0.000
QlikTech 104.46 0.268 174.82 0.661 14.25 0.118 293.53 0.379
Qualiware 0.87 0.002 1.49 0.006 – – 2.35 0.003
Quest Software 179.44 0.461 53.33 0.202 14.81 0.122 247.58 0.320
Rally Software Development
Corp.
31.64 0.081 – – – – 31.64 0.041
Rebex 1.79 0.005 – – – – 1.79 0.002
Red Hat 79.17 0.203 20.02 0.076 5.16 0.043 104.35 0.135
RemObjects Software 3.59 0.009 – – – – 3.59 0.005
Research In Motion 6.60 0.017 19.79 0.075 – – 26.40 0.034
Rocket Software 63.94 0.164 29.12 0.110 5.59 0.046 98.65 0.127
Rogue Wave Software 18.71 0.048 5.23 0.020 5.47 0.045 29.41 0.038
Rollbase Inc. 1.21 0.003 – – – – 1.21 0.002
rPath 2.76 0.007 0.71 0.003 – – 3.46 0.004
Safe Software Inc. 14.10 0.036 0.73 0.003 – – 14.82 0.019
Salesforce.com 110.14 0.283 18.17 0.069 57.75 0.477 186.06 0.240
Samsung SDS – – – – 3.07 0.025 3.07 0.004
Sand Technology 1.76 0.005 2.43 0.009 – – 4.19 0.005
SAP 1,759.12 4.518 1,812.73 6.858 537.68 4.444 4,109.53 5.305
SAS 798.09 2.050 726.76 2.749 245.67 2.031 1,770.52 2.285
80 #235326 ©2012 IDC
T A B L E 7
W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y
V e n d o r a n d R e g i o n , 2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Security Innovation Inc. 7.83 0.020 2.68 0.010 – – 10.52 0.014
Seeburger 17.43 0.045 57.48 0.217 12.20 0.101 87.11 0.112
Sencha 5.04 0.013 0.31 0.001 0.16 0.001 5.51 0.007
Serena 137.14 0.352 49.48 0.187 9.82 0.081 196.45 0.254
Servoy 4.13 0.011 3.99 0.015 0.39 0.003 8.51 0.011
Signiant 9.42 0.024 8.57 0.032 9.42 0.078 27.42 0.035
Silicon Graphics 6.76 0.017 2.11 0.008 0.90 0.007 9.76 0.013
SIT-QAD – – 0.06 0.000 – – 0.06 0.000
Siveco – – 0.02 0.000 – – 0.02 0.000
Skyway Software 1.50 0.004 0.47 0.002 – – 1.97 0.003
SnapLogic 2.88 0.007 – – – – 2.88 0.004
SOA Software Inc. 6.63 0.017 0.99 0.004 – – 7.62 0.010
Softbase Systems 2.44 0.006 0.57 0.002 – – 3.01 0.004
Software AG 414.20 1.064 458.73 1.735 75.19 0.621 948.11 1.224
Software Engineering of
America
0.18 0.000 0.04 0.000 0.00 0.000 0.22 0.000
Software FX 7.17 0.018 – – – – 7.17 0.009
Solipsis – – 3.53 0.013 – – 3.53 0.005
Solix 3.45 0.009 0.55 0.002 – – 4.00 0.005
Soluciones-ar 0.18 0.000 – – – – 0.18 0.000
Sonoa Systems 6.13 0.016 – – – – 6.13 0.008
SourceIQ Inc. 4.19 0.011 – – – – 4.19 0.005
South River Technologies 1.65 0.004 1.34 0.005 0.31 0.003 3.30 0.004
Sparx Systems 1.25 0.003 1.11 0.004 0.18 0.001 2.53 0.003
SPS Commerce 53.83 0.138 1.24 0.005 – – 55.07 0.071
Steema 2.63 0.007 – – – – 2.63 0.003
StrikeIron Inc. 1.15 0.003 0.11 0.000 – – 1.27 0.002
Stringdata – – 0.06 0.000 – – 0.06 0.000
SunGard 51.86 0.133 12.63 0.048 1.60 0.013 66.08 0.085
SWIFT 103.82 0.267 401.69 1.520 62.98 0.521 568.49 0.734
Syncfusion 8.30 0.021 – – – – 8.30 0.011
Syncsort 47.71 0.123 9.54 0.036 0.93 0.008 58.19 0.075
Systar SA 3.04 0.008 17.14 0.065 – – 20.18 0.026
abdulTableau Software 59.40 0.153 10.70 0.040 – – 70.10 0.090
Talend 18.82 0.048 25.70 0.097 1.38 0.011 45.90 0.059
Targit 5.17 0.013 12.59 0.048 0.20 0.002 17.96 0.023
TechExcel Inc. 8.84 0.023 1.61 0.006 – – 10.45 0.013
Technology One 0.00 0.000 – – 3.42 0.028 3.42 0.004
Telerik 27.90 0.072 – – – – 27.90 0.036
Teradata 564.06 1.449 204.77 0.775 136.04 1.124 904.87 1.168
THBComponentware 0.39 0.001 – – – – 0.39 0.001
The Salamander Organization 6.09 0.016 16.16 0.061 – – 22.24 0.029
TIBCO 398.21 1.023 229.60 0.869 56.61 0.468 684.42 0.883
Tibero – – – – 5.89 0.049 5.89 0.008
TigerLogic 9.00 0.023 3.83 0.014 – – 12.83 0.017
©2012 IDC #235326 81
T A B L E 7
W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y
V e n d o r a n d R e g i o n , 2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
TmaxSoft – – – – 45.99 0.380 45.99 0.059
Tongtech – – – – 10.94 0.090 10.94 0.014
TotalSoft – – 0.03 0.000 – – 0.03 0.000
TOTVS 4.56 0.012 – – – – 4.56 0.006
Transoft 6.13 0.016 1.16 0.004 – – 7.29 0.009
Trillium Software 26.54 0.068 26.78 0.101 – – 53.32 0.069
Troux Technologies 14.29 0.037 5.89 0.022 – – 20.18 0.026
Unicom Systems 16.74 0.043 6.12 0.023 0.19 0.002 23.06 0.030
UNIFY Corp. 2.02 0.005 3.80 0.014 0.86 0.007 6.69 0.009
Unisys 51.56 0.132 37.29 0.141 6.42 0.053 95.27 0.123
Venotion Technologies 0.54 0.001 1.63 0.006 – – 2.18 0.003
Veracode 8.46 0.022 0.94 0.004 – – 9.40 0.012
Verivo 9.69 0.025 4.02 0.015 1.19 0.010 14.90 0.019
Versant 6.15 0.016 9.46 0.036 0.63 0.005 16.23 0.021
Versata 22.84 0.059 7.46 0.028 – – 30.31 0.039
Visible Systems Corp. 4.36 0.011 0.95 0.004 0.13 0.001 5.44 0.007
Vision Solutions Inc. 4.89 0.013 1.21 0.005 0.59 0.005 6.69 0.009
VisionWare 2.29 0.006 8.12 0.031 – – 10.41 0.013
Vitria Technology 38.74 0.099 11.26 0.043 1.07 0.009 51.07 0.066
VMware 36.05 0.093 10.45 0.040 6.14 0.051 52.64 0.068
Webcab Components 1.68 0.004 – – – – 1.68 0.002
WebLayers Inc. 7.48 0.019 – – – – 7.48 0.010
Wing Arc – – – – 20.76 0.172 20.76 0.027
WISE iTech – – – – 1.15 0.009 1.15 0.001
Wizrom – – 0.02 0.000 – – 0.02 0.000
Wolf Frameworks 1.52 0.004 – – – – 1.52 0.002
Workday Inc. 11.66 0.030 4.34 0.016 – – 16.00 0.021
WS02 4.15 0.011 0.80 0.003 – – 4.95 0.006
XAware Inc. 4.40 0.011 – – – – 4.40 0.006
Xceed 6.84 0.018 – – – – 6.84 0.009
XIGNITE 0.60 0.002 – – – – 0.60 0.001
Xpriori 1.40 0.004 0.56 0.002 0.26 0.002 2.22 0.003
Yellowfin 1.31 0.003 0.46 0.002 5.35 0.044 7.12 0.009
YouSendIt 21.71 0.056 1.19 0.004 – – 22.90 0.030
Zend Technologies Inc. 10.53 0.027 5.23 0.020 1.87 0.015 17.62 0.023
Zoho 1.78 0.005 1.17 0.004 0.11 0.001 3.07 0.004
Zucchetti – – 4.40 0.017 – – 4.40 0.006
Zynapse 1.88 0.005 0.61 0.002 – – 2.49 0.003
Subtotal 34,546.89 88.720 23,383.75 88.460 11,152.78 92.183 69,083.43 89.173
Other 4,392.13 11.280 3,050.41 11.540 945.69 7.817 8,388.23 10.827
Total 38,939.02 100.000 26,434.17 100.000 12,098.47 100.000 77,471.66 100.000
Source: IDC, 2012
82 #235326 ©2012 IDC
T A B L E 8
W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y T o p 5 0 V e n d o r s , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Microsoft 18,152.3 20,375.3 22,829.7 12.0 14.59 1
SAP 9,238.0 9,876.7 11,352.3 14.9 7.26 2
Oracle 7,343.4 8,089.4 8,660.4 7.1 5.53 3
IBM 3,251.6 3,354.5 3,716.6 10.8 2.38 4
Adobe 2,547.6 3,033.6 3,383.3 11.5 2.16 5
Intuit 2,089.2 2,177.0 2,444.9 12.3 1.56 6
Siemens 2,131.4 2,200.7 2,369.7 7.7 1.51 7
Infor 2,210.3 2,077.3 2,247.4 8.2 1.44 8
Dassault Systèmes 1,548.5 1,904.4 2,235.6 17.4 1.43 9
Sage 1,696.1 1,769.0 1,872.0 5.8 1.20 10
Salesforce.com 1,087.7 1,358.2 1,822.6 34.2 1.16 11
Autodesk 1,282.0 1,453.1 1,642.6 13.0 1.05 12
Activision Blizzard 1,412.0 1,391.2 1,501.7 7.9 0.96 13
Synopsys 1,285.4 1,324.9 1,459.7 10.2 0.93 14
SunGard 1,394.4 1,301.1 1,405.4 8.0 0.90 15
McKesson 1,249.8 1,263.7 1,357.9 7.4 0.87 16
Cisco 1,214.0 1,291.8 1,351.9 4.7 0.86 17
Cadence Design Systems 723.7 810.0 1,002.1 23.7 0.64 18
DATEV 916.3 906.9 974.2 7.4 0.62 19
HP 785.5 877.9 968.8 10.4 0.62 20
PTC 734.1 796.8 909.9 14.2 0.58 21
Fujitsu 710.4 763.8 854.8 11.9 0.55 22
Nuance Communications Inc. 571.6 677.1 849.7 25.5 0.54 23
Mentor Graphics 671.8 740.7 818.7 10.5 0.52 24
Avaya Inc. 767.3 795.5 811.0 1.9 0.52 25
Electronic Arts 689.3 678.2 780.3 15.1 0.50 26
SAS 559.0 593.8 714.0 20.2 0.46 27
Cerner 556.9 595.8 701.3 17.7 0.45 28
Ansys Inc. 498.4 562.5 671.4 19.4 0.43 29
OpenText 626.1 607.9 639.8 5.2 0.41 30
Siemens Enterprise
Communications
594.9 613.6 639.6 4.2 0.41 31
TOTVS 377.2 501.8 627.2 25.0 0.40 32
Fidelity National 584.7 528.6 574.7 8.7 0.37 33
Kronos Inc. 453.8 523.5 551.7 5.4 0.35 34
Fiserv 502.2 517.6 542.1 4.7 0.35 35
ADP 461.4 482.7 523.9 8.5 0.33 36
Micros Systems 410.8 459.9 504.0 9.6 0.32 37
Verint Systems 461.3 469.4 496.4 5.8 0.32 38
Misys 756.6 422.1 492.4 16.7 0.31 39
Medical Information Technology
(Meditech)
353.5 413.7 487.6 17.8 0.31 40
EMC 506.6 508.8 484.9 -4.7 0.31 41
Acision 374.0 438.5 474.1 8.1 0.30 42
Constellation Software Inc. 275.7 379.3 468.9 23.6 0.30 43
Genesys Telecommunications
Laboratories
404.3 430.5 456.8 6.1 0.29 44
©2012 IDC #235326 83
T A B L E 8
W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y T o p 5 0 V e n d o r s , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
NICE Systems 332.4 393.0 452.5 15.1 0.29 45
NEC 369.7 398.6 440.9 10.6 0.28 46
FICO (formerly Fair Isaac) 433.9 430.9 437.1 1.4 0.28 47
Allscripts 238.0 320.6 436.8 36.2 0.28 48
UNIT4 364.4 379.3 418.2 10.3 0.27 49
Blackboard 294.2 354.9 411.7 16.0 0.26 50
Subtotal 76,494.0 82,616.1 92,271.0 11.7 58.97
Other 56,105.4 59,080.9 64,200.3 8.7 41.03
Total 132,599.3 141,697.0 156,471.2 10.4 100.00
Source: IDC, 2012
T A B L E 9
W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
1C 101.3 155.8 187.3 20.2 0.120 96
3D Systems 4.6 4.8 4.8 -1.3 0.003 537
3i Infotech 18.3 21.0 21.8 4.0 0.014 314
3M 25.3 26.6 28.1 5.8 0.018 273
4CS 8.3 11.2 11.8 5.1 0.008 412
Abacus Research 22.7 23.4 28.3 21.1 0.018 270
ABB Ltd. 232.7 219.7 225.5 2.6 0.144 80
ABBYY – – 30.2 NA 0.019 263
Able Commerce 3.8 4.0 4.2 5.4 0.003 554
Accela 11.1 11.3 12.3 8.9 0.008 404
Access Accounting 25.0 27.6 29.8 7.7 0.019 264
Accountpro 4.9 5.1 5.3 4.7 0.003 524
Accruent 20.1 20.6 21.6 5.0 0.014 316
Acision 374.0 438.5 474.1 8.1 0.303 42
Actiance (formerly FaceTime) 12.2 12.2 11.6 -5.0 0.007 417
Activision Blizzard 1,412.0 1,391.2 1,501.7 7.9 0.960 13
Actuate Corp. 9.4 5.5 4.3 -22.2 0.003 551
Aderant 24.5 30.0 34.6 15.4 0.022 248
Aditro 83.1 98.8 104.8 6.1 0.067 137
Admerex 2.4 3.5 4.0 16.7 0.003 563
Adobe 2,547.6 3,033.6 3,383.3 11.5 2.162 5
ADP 461.4 482.7 523.9 8.5 0.335 36
Advanced Computer Software 84.2 89.0 97.1 9.1 0.062 143
Advanced Data Exchange 8.2 7.5 7.9 5.2 0.005 476
Advent Software 234.0 256.9 298.0 16.0 0.190 71
AFAS ERP Software 38.7 45.3 52.7 16.4 0.034 200
AKuP 1.5 1.7 2.1 27.4 0.001 633
Alcatel-Lucent 105.5 108.6 112.1 3.2 0.072 133
84 #235326 ©2012 IDC
T A B L E 9
W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Aldata Solution 41.9 40.1 40.0 -0.2 0.026 226
Allegro Development Corp. 20.0 19.8 23.8 20.0 0.015 300
Allscripts 238.0 320.6 436.8 36.2 0.279 48
Almog Software Industries 1.9 1.7 1.5 -13.1 0.001 661
Altair Engineering Inc. 29.1 30.7 34.6 12.7 0.022 247
Alterian 49.3 51.0 54.4 6.8 0.035 199
Amano Cincinnati 12.8 12.1 12.5 3.0 0.008 400
Amdocs 332.2 340.9 371.9 9.1 0.238 57
American Software 49.7 45.0 59.2 31.4 0.038 192
Ansys Inc. 498.4 562.5 671.4 19.4 0.429 29
APPGEN Business Software 12.0 12.4 13.0 4.9 0.008 393
Apple 293.8 299.4 323.2 8.0 0.207 66
Applied Computer Services (Hasib) 5.8 7.6 13.9 83.0 0.009 379
Applied Materials 11.6 13.7 14.3 4.1 0.009 371
Applied Systems Inc. 94.1 61.2 66.4 8.4 0.042 176
Applied Voice & Speech
Technologies
63.0 63.3 61.5 -2.9 0.039 185
Arena 7.1 9.7 5.8 -40.5 0.004 514
Argo Data Resource Corp. 27.2 27.7 29.1 5.0 0.019 269
Argos Systems 0.6 0.8 1.2 53.8 0.001 674
ARI Network 13.4 14.5 14.6 0.8 0.009 369
Ariba Inc. 264.0 303.5 374.8 23.5 0.240 55
ASA International 9.9 10.1 10.7 5.8 0.007 428
Ascentis 11.1 5.7 5.4 -5.5 0.003 521
ASCON 5.4 5.6 6.0 7.7 0.004 500
ASG 96.8 91.5 88.4 -3.4 0.056 151
Asiainfo 41.0 53.2 63.9 20.1 0.041 181
Asianet TP 5.5 6.1 7.8 27.8 0.005 478
Aspect Software 378.8 371.3 384.7 3.6 0.246 53
Aspel 12.2 13.2 12.6 -4.4 0.008 397
Aspen Technology 177.6 143.2 174.8 22.1 0.112 103
Asseco Group 107.4 97.1 114.2 17.6 0.073 131
Astea International 14.1 15.0 19.4 29.6 0.012 329
Asure 5.9 6.0 5.8 -3.8 0.004 510
AT Kearney Procurement Solutions 12.9 16.8 17.0 1.7 0.011 344
Atari 28.2 26.1 22.0 -15.4 0.014 310
ATENA Usługi Informatyczne i
Finansowe
6.2 9.1 8.6 -5.3 0.005 462
Atlassian 16.2 22.4 23.9 6.8 0.015 299
ATOSS Software 23.4 23.7 26.2 10.7 0.017 288
Attachmate 99.5 89.8 93.7 4.3 0.060 147
Autodesk 1,282.0 1,453.1 1,642.6 13.0 1.050 12
Autotask 8.0 8.4 9.0 7.0 0.006 452
Auto-trol Technology 12.6 13.2 14.2 7.9 0.009 372
Avaya Inc. 767.3 795.5 811.0 1.9 0.518 25
AVEVA Group 171.3 177.2 191.7 8.2 0.123 93
Aviv Advanced Solutions 1.5 1.2 1.2 -0.3 0.001 672
©2012 IDC #235326 85
T A B L E 9
W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Awareness 5.5 7.1 9.5 32.9 0.006 445
Axoft 5.6 5.8 5.9 2.1 0.004 504
Ayanova (Ground Zero Tech-Works
Inc.)
2.6 2.7 2.8 5.1 0.002 600
BAS 1.6 1.7 1.8 3.9 0.001 649
BasWare 87.9 93.1 102.3 9.8 0.065 139
BDSIC 1.7 2.0 2.2 9.6 0.001 627
BeaconIT Group 0.8 0.9 0.8 -9.0 0.001 689
Beeline 5.8 6.0 5.6 -6.7 0.004 518
Bematech 20.7 26.5 33.9 28.2 0.022 251
Benner Solutions 6.4 7.5 8.6 13.9 0.005 463
Bentley Systems Inc. 338.7 355.9 377.8 6.2 0.241 54
Beta Systems Software AG 22.6 – – NA – 715
Bison 10.3 10.2 11.7 15.2 0.008 413
Bit – – 5.1 NA 0.003 530
BitDefender 0.2 0.2 0.2 -27.3 0.000 711
Biuro Projektowania Systemów
Cyfrowych SA (BPSC SA)
8.2 8.7 8.9 1.7 0.006 456
Blackbaud 214.8 230.8 261.0 13.1 0.167 73
Blackboard 294.2 354.9 411.7 16.0 0.263 50
BlueCielo ECM Solutions 6.7 6.9 7.5 8.8 0.005 481
BlueKiwi – 2.5 4.2 70.0 0.003 556
BMC 3.1 7.4 8.8 18.9 0.006 457
Bokesoft 42.0 48.2 57.5 19.4 0.037 195
Bond International 30.8 28.6 40.2 40.3 0.026 225
Boothroyd Dewhurst 1.2 1.2 1.2 -0.6 0.001 675
Bosch Software Innovations GmbH 1.6 1.9 2.0 6.1 0.001 639
BPL Telecom 5.2 5.8 6.0 3.6 0.004 501
Brainloop Inc. 9.0 11.1 13.1 18.1 0.008 392
Brainshark 23.1 24.8 26.9 8.5 0.017 280
BravoSolution 51.0 12.2 13.3 8.5 0.008 387
Bravura 3.2 4.0 4.6 13.6 0.003 540
Brightcove 32.2 40.5 60.4 49.1 0.039 189
BRITC 6.7 7.4 8.7 17.4 0.006 461
Broadlane 15.3 15.9 16.8 5.2 0.011 347
BroadVision 25.9 17.9 14.0 -21.4 0.009 376
Brooks Automation 168.0 224.3 215.4 -4.0 0.138 84
Bsoft 4.3 4.9 5.9 19.4 0.004 503
CA Technologies 111.0 124.7 149.5 19.9 0.096 111
Cactus Commerce 5.5 5.5 5.8 5.2 0.004 512
Cadence Design Systems 723.7 810.0 1,002.1 23.7 0.640 18
CADMEN 1.0 1.1 1.3 14.1 0.001 666
Calipso 2.0 2.2 2.3 4.7 0.001 625
Callidus Software Inc. 51.4 55.8 66.2 18.7 0.042 177
Calypso Technology 61.4 62.8 66.5 5.9 0.043 175
Cambar Software 5.2 5.5 5.8 5.4 0.004 513
Campus Management Corp. 25.2 26.4 26.6 0.8 0.017 284
86 #235326 ©2012 IDC
T A B L E 9
W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Camstar Systems Inc. 10.0 10.3 10.6 3.3 0.007 429
CAS Software 30.7 33.6 38.0 13.1 0.024 235
Cashtech Solutions 6.4 7.8 8.5 9.1 0.005 464
Cav Systems 1.6 1.1 1.3 12.0 0.001 668
CCH 40.7 42.4 44.4 4.8 0.028 217
CCK Financial Solutions Ltd. 0.9 1.2 1.4 17.4 0.001 662
CDC Corp. 174.7 160.8 153.9 -4.3 0.098 110
Cegedim 374.0 366.5 371.4 1.3 0.237 58
Cegid 181.9 181.9 186.8 2.7 0.119 97
Centric Software 8.3 16.6 19.9 20.0 0.013 324
Century Software 1.2 1.4 2.4 76.0 0.002 621
Ceridian 67.0 68.6 71.8 4.7 0.046 164
Cerner 556.9 595.8 701.3 17.7 0.448 28
Cezanne Software 8.1 8.4 13.4 59.4 0.009 384
CGI Information Systems 107.8 113.1 126.8 12.1 0.081 124
Chang Yi 11.2 13.3 15.6 16.9 0.010 360
Channel Advisor 13.8 20.7 21.8 5.2 0.014 315
Chase Cooper 14.8 15.1 16.0 6.3 0.010 354
Ciel 3.5 4.8 2.7 -42.6 0.002 607
Cimatron 20.7 21.9 24.9 13.4 0.016 294
Cincom Systems Inc. 61.2 62.6 50.6 -19.1 0.032 203
Cisco 1,214.0 1,291.8 1,351.9 4.7 0.864 17
Citrix 148.6 185.1 190.1 2.7 0.121 94
Civica 118.9 123.6 133.8 8.2 0.086 119
Cleo 4.6 4.8 5.0 5.3 0.003 531
Click Commerce Inc. 33.5 14.0 15.3 9.5 0.010 362
ClickSoftware 43.5 52.0 63.8 22.5 0.041 183
CMstat 1.0 1.1 1.1 7.2 0.001 678
CNC Software Inc. 9.6 9.7 9.8 1.0 0.006 444
Cognology 2.7 4.0 4.6 14.1 0.003 542
Coheris 16.9 16.2 14.1 -13.2 0.009 375
Comarch SA 23.4 29.3 32.7 11.7 0.021 255
Comax 3.2 4.0 5.1 28.4 0.003 528
CombineNet 7.7 8.7 9.2 5.8 0.006 447
Communispace 35.0 45.1 59.9 32.7 0.038 191
Comptel 7.1 8.7 10.0 15.4 0.006 442
CompuGroup Medical 230.8 256.3 341.0 33.0 0.218 63
Computacion en Accion 7.3 8.1 7.9 -3.5 0.005 475
Computational Engineering Intl.
Inc.
1.5 1.5 1.6 6.7 0.001 653
Compuware 22.2 23.7 26.9 13.5 0.017 281
Comverse 28.0 33.8 38.2 13.0 0.024 232
Concur Technologies 249.0 296.3 358.5 21.0 0.229 62
Consensus 0.8 0.8 0.9 12.7 0.001 685
Consona 124.5 132.7 140.6 6.0 0.090 115
Constellation Software Inc. 275.7 379.3 468.9 23.6 0.300 43
Convergys 315.3 292.2 307.2 5.1 0.196 69
©2012 IDC #235326 87
T A B L E 9
W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Coremedia 14.5 14.6 15.1 3.3 0.010 364
Coretech-Diva 1.5 1.8 3.2 79.0 0.002 587
Cornerstone OnDemand 6.5 6.7 70.6 959.7 0.045 168
Cosmocom 1.4 1.7 2.0 12.8 0.001 640
Creawor 8.4 9.8 11.6 17.6 0.007 416
Critical Path 61.7 53.5 47.5 -11.3 0.030 209
Crown Computing 6.6 6.1 7.0 15.0 0.004 490
CS&S 62.9 69.4 81.3 17.2 0.052 158
CSB-System 19.4 20.7 22.3 7.8 0.014 309
CSC 30.6 35.8 41.1 14.7 0.026 222
Cyberdime 4.0 4.4 4.8 9.1 0.003 536
Cybozu Inc. 37.9 38.4 39.4 2.5 0.025 231
Daptiv 15.9 17.9 24.0 34.1 0.015 297
Dassault Systèmes 1,548.5 1,904.4 2,235.6 17.4 1.429 9
Data I/O 5.3 7.4 7.9 6.8 0.005 474
Datawatch Corp. 2.8 3.0 3.8 27.7 0.002 570
DATEV 916.3 906.9 974.2 7.4 0.623 19
Daumsoft 2.0 2.3 2.5 7.4 0.002 617
Defontana 1.5 1.9 3.2 67.2 0.002 588
Delcam 39.4 46.7 56.7 21.3 0.036 196
Deltek Inc. 209.5 228.4 262.0 14.7 0.167 72
DemandTec 78.8 84.1 83.8 -0.3 0.054 156
Descartes Systems 22.3 28.6 34.9 22.2 0.022 245
Dichain 4.3 4.9 5.9 19.2 0.004 505
Diginet 0.4 0.3 0.3 1.5 0.000 705
Digital River Inc. 117.1 105.3 115.5 9.6 0.074 130
Digital Ware 1.8 1.9 2.8 48.9 0.002 604
DigiwinSoft 25.4 28.1 33.2 18.2 0.021 254
DO2 Technologies 8.2 6.6 7.1 8.2 0.005 487
DotNetNuke 1.1 2.5 4.5 76.9 0.003 543
Drishti soft 1.7 2.0 2.3 19.0 0.001 624
DSC 30.8 40.5 44.6 10.2 0.029 215
Duzon Bizon 41.1 51.0 58.5 14.7 0.037 193
Dynamacs 7.4 7.6 7.9 4.4 0.005 472
Dynaware 3.0 3.3 3.1 -6.3 0.002 593
EAB Systems 0.6 0.8 0.8 7.8 0.001 687
eAbax 15.5 18.2 21.6 18.6 0.014 317
ebanswers 2.1 2.3 3.0 28.7 0.002 594
EBP 32.9 33.5 38.1 13.7 0.024 234
eBworx 5.3 3.1 4.2 35.3 0.003 558
Econintel Treasury Systems Inc. 4.0 4.1 4.3 6.2 0.003 550
e-conomic 7.5 9.1 13.4 46.2 0.009 386
Ecteon 2.7 2.8 2.7 -4.8 0.002 609
Edifecs 7.5 16.9 17.7 5.2 0.011 339
eFuture IT 2.4 2.9 3.4 16.1 0.002 583
EG 30.9 32.3 44.8 38.4 0.029 214
eGain 23.9 31.0 35.1 13.3 0.022 243
88 #235326 ©2012 IDC
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W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Elcom International Inc. 4.0 4.1 4.4 7.3 0.003 546
Electronic Arts 689.3 678.2 780.3 15.1 0.499 26
Element K 12.8 13.0 13.3 2.2 0.008 389
Emailvision 27.7 39.2 61.2 56.0 0.039 186
EMC 506.6 508.8 484.9 -4.7 0.310 41
Emptoris 36.4 38.6 41.1 6.5 0.026 223
Enigma 6.8 7.1 7.1 -0.5 0.005 489
Enterworks 10.0 10.0 10.6 5.9 0.007 430
Entigo 3.0 4.2 4.4 5.1 0.003 547
Epicor Software Corp. 425.3 447.8 390.3 -12.8 0.249 52
EPiServer 24.5 30.2 33.8 11.9 0.022 253
ePlus 10.7 10.6 10.0 -5.4 0.006 440
ERI Bancaire 82.9 86.3 94.4 9.4 0.060 146
Escalate Retail 39.0 40.3 42.3 4.9 0.027 221
Eshbel – – 11.0 NA 0.007 426
Esker Software 9.3 20.2 24.9 23.5 0.016 293
e-Spirit AG 7.2 9.3 13.8 48.0 0.009 380
EVault (A Seagate Company) 2.0 2.1 2.1 2.8 0.001 634
EVER TEAM 24.3 23.5 27.0 15.0 0.017 278
Exa Corp. 3.4 3.5 3.8 8.0 0.002 572
Exact 257.3 244.2 243.6 -0.3 0.156 78
Excel Force 1.3 1.5 1.8 21.7 0.001 645
Excel Technology 0.8 0.6 0.5 -18.3 0.000 694
Execplan 2.2 2.5 3.0 18.2 0.002 595
Expandable Software Inc. 5.2 5.4 5.6 4.3 0.004 516
Experian 22.1 23.6 24.9 5.3 0.016 295
Explorer Software Inc. 5.1 3.6 3.9 8.8 0.002 567
Eze Castle Software 7.3 10.8 11.4 5.1 0.007 419
Feya 0.8 0.3 0.3 -4.0 0.000 706
FICO (formerly Fair Isaac) 433.9 430.9 437.1 1.4 0.279 47
Fidelity National 584.7 528.6 574.7 8.7 0.367 33
Fidessa 302.2 329.9 366.1 11.0 0.234 61
Fieldglass 9.3 11.3 11.9 5.0 0.008 410
Financial Sciences Corp. 3.0 3.2 3.3 4.9 0.002 585
Financial Software Systems 10.7 10.8 11.7 8.3 0.007 414
Finestra 1.5 1.5 1.7 8.1 0.001 651
First Apex Technologies 4.7 5.6 5.9 5.7 0.004 502
Fiserv 502.2 517.6 542.1 4.7 0.346 35
FlexiInternational Software 5.0 4.7 4.5 -5.0 0.003 544
Flexline 1.6 1.6 1.8 13.4 0.001 646
FlexSystem 7.3 8.2 9.2 12.7 0.006 446
Focus Softnet – – 7.2 NA 0.005 486
Formis Bass 1.0 1.1 1.2 8.1 0.001 673
Formula Telecom Solutions 4.0 4.3 4.6 6.0 0.003 541
Foundation for Windows 8.0 5.8 6.0 4.9 0.004 498
Founder Order 25.8 28.7 33.9 18.1 0.022 252
FPX 4.8 5.1 5.4 6.5 0.003 519
©2012 IDC #235326 89
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W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Freewill Solutions 1.9 2.2 2.4 10.5 0.002 620
Frontier 9.7 11.3 12.5 10.0 0.008 399
FrontRange Solutions Inc. 21.7 21.8 23.5 7.5 0.015 301
Fujian Apexsoft 10.2 12.0 14.2 17.7 0.009 373
Fujitsu 710.4 763.8 854.8 11.9 0.546 22
Galactica 9.7 8.7 8.7 -0.2 0.006 460
Gavel and Gown Software 3.7 3.7 4.1 9.7 0.003 561
GD 1.1 1.3 1.5 17.7 0.001 658
GE Intelligent Platforms 6.9 7.2 8.2 13.4 0.005 467
Gemmar Systems International Inc. 4.0 4.1 4.1 -0.1 0.003 560
Genesys Telecommunications
Laboratories
404.3 430.5 456.8 6.1 0.292 44
Geniustec 2.8 3.0 3.5 16.9 0.002 579
Geometric Technologies (formerly
TekSoft)
3.1 3.1 3.1 1.2 0.002 589
GFI Informatique 96.4 92.8 99.0 6.7 0.063 142
GHX 32.7 34.1 35.9 5.2 0.023 239
Gitbuy 13.7 16.7 19.6 17.5 0.013 326
Global Services 0.4 0.4 0.4 9.0 0.000 700
Global Software Inc. 13.4 14.0 14.8 5.8 0.009 368
Golden Yikang 4.8 5.6 6.6 16.6 0.004 494
Google Inc. 246.8 280.2 315.1 12.4 0.201 67
Gores Technology Group 15.4 16.2 17.0 5.2 0.011 345
Greentree 11.7 14.2 16.3 14.6 0.010 351
Gruppo Formula 18.0 17.7 18.5 4.6 0.012 335
GSE Systems 21.6 25.5 26.9 5.6 0.017 279
GXS 29.2 30.3 28.2 -7.0 0.018 272
Haansoft Inc. 0.2 0.2 0.2 5.9 0.000 710
Halo Technology 9.0 9.4 10.0 7.0 0.006 443
Halogen Software 25.9 26.5 27.7 4.4 0.018 275
Handysoft 14.8 14.9 12.3 -17.1 0.008 402
HansaWorld 16.7 18.5 20.1 8.9 0.013 323
HardDollar 2.8 3.0 3.4 15.0 0.002 584
Hashavshevet – – 11.1 NA 0.007 424
Healy Hudson 3.8 4.0 4.3 9.2 0.003 549
Heinsohn 1.8 1.8 1.9 5.1 0.001 641
HeJia 8.7 9.5 11.2 17.0 0.007 422
Hi Sun 5.9 6.7 7.9 19.0 0.005 471
High Line Corp. 6.9 3.7 3.9 4.9 0.003 564
Hitachi 187.1 193.5 209.9 8.5 0.134 87
HMA Group 2.2 2.4 2.4 1.0 0.002 622
Hogia Group 35.0 40.0 44.6 11.5 0.028 216
Hollybridge 21.2 25.5 30.4 19.3 0.019 262
HP 785.5 877.9 968.8 10.4 0.619 20
HR Access 50.7 51.9 56.2 8.4 0.036 198
Huahai Medical Info 4.9 5.6 6.6 17.1 0.004 493
Huawei 17.6 22.4 26.8 19.4 0.017 282
90 #235326 ©2012 IDC
T A B L E 9
W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Hubwoo 38.5 37.1 37.2 0.3 0.024 237
Hughes Systique 7.5 9.6 11.1 16.2 0.007 425
Hyland Software 124.4 153.0 185.6 21.3 0.119 99
Hyphen 4.4 4.5 4.9 7.7 0.003 535
Hyphen Solutions 12.2 12.6 13.5 6.9 0.009 383
IAS – – 0.0 NA 0.000 714
IBA Health 18.5 23.6 27.3 15.6 0.017 276
IBM 3,251.6 3,354.5 3,716.6 10.8 2.375 4
IBM Application Solutions 45.6 48.3 48.3 -0.1 0.031 208
IBS 62.2 34.8 37.0 6.3 0.024 238
ICG Commerce 15.1 21.6 22.8 5.4 0.015 306
iCIMS 16.2 16.6 17.4 4.5 0.011 343
IDOX Group PLC 6.2 6.4 6.0 -5.5 0.004 499
IFCA 1.8 2.1 2.6 23.3 0.002 613
IFS 184.0 183.6 206.6 12.5 0.132 88
IHS Inc. 46.4 42.3 44.8 5.9 0.029 213
iMany 22.1 28.1 29.7 5.7 0.019 265
IMAS 0.1 – – NA – 716
Immersive Design Inc. 1.1 1.1 1.2 8.3 0.001 671
Infor 2,210.3 2,077.3 2,247.4 8.2 1.436 8
Informat 1.2 1.2 1.3 8.0 0.001 665
Infosys 59.8 70.8 81.6 15.2 0.052 157
INgage Networks 7.5 9.7 12.9 32.9 0.008 395
Innotas 5.0 5.1 7.1 40.0 0.005 488
Innovation Group 45.8 33.3 34.8 4.5 0.022 246
Inspur 51.4 62.4 78.0 25.0 0.050 161
INSTEC 2.2 5.3 5.7 8.6 0.004 515
Inswave 0.9 1.0 1.1 4.9 0.001 679
Intec 1.4 1.6 1.8 13.1 0.001 648
Integrated Support Systems 2.0 2.1 2.1 1.2 0.001 636
Intelisis 10.9 11.4 10.5 -7.2 0.007 433
Interactive Intelligence Inc. 112.8 140.6 176.7 25.7 0.113 102
InterCall 65.7 72.7 79.5 9.3 0.051 160
Intergraph 190.3 216.5 253.3 17.0 0.162 75
Intershop Communications 25.6 26.7 32.4 21.4 0.021 256
Intersoft 0.3 0.3 0.3 2.5 0.000 704
InterSystems Corp. 32.8 60.9 65.3 7.2 0.042 180
IntraLearn Software Corp. 5.3 4.4 4.5 1.6 0.003 545
IntraLinks 140.5 183.5 329.1 79.4 0.210 65
Intuit 2,089.2 2,177.0 2,444.9 12.3 1.563 6
Invensys 277.0 351.8 367.7 4.5 0.235 60
Investment Technology Group 13.1 14.0 16.6 19.0 0.011 349
I-ON Communications 5.3 5.6 5.9 4.7 0.004 506
Ipswitch 4.6 4.6 3.4 -25.7 0.002 581
IQ Navigator 20.4 20.9 21.8 4.4 0.014 313
Iquest 1.9 2.1 2.4 11.2 0.002 623
IRIS Software 147.9 148.2 158.3 6.8 0.101 108
©2012 IDC #235326 91
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W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
IronCAD 1.7 1.8 1.9 5.2 0.001 643
ISIS Papyrus 25.5 27.9 32.0 14.5 0.020 258
Island Pacific Inc. 12.4 12.6 13.9 10.3 0.009 378
ISO Enterprise 3.4 4.0 4.7 15.3 0.003 538
ISU Ubcare 15.0 18.0 21.4 19.0 0.014 319
Itron Inc. 84.4 113.0 121.7 7.7 0.078 126
Jacada – – 16.9 NA 0.011 346
Jack Henry & Associates 189.6 222.4 220.2 -1.0 0.141 81
JDA Software 369.6 376.9 396.7 5.3 0.254 51
Jeeves Information Systems 17.3 19.7 23.0 16.8 0.015 304
Jenzabar 40.1 36.7 39.8 8.5 0.025 228
Jesta I.S. 46.8 48.6 51.2 5.3 0.033 202
Jive Software 24.3 37.8 65.3 72.6 0.042 179
Julong Info 1.7 1.9 2.3 18.4 0.001 626
Justsystem Corp. 57.1 65.2 67.8 3.9 0.043 173
Kaba Benzing 42.3 43.3 34.6 -20.2 0.022 249
Kana 60.7 64.6 68.5 6.0 0.044 172
Kapow Technologies 10.4 10.8 11.4 5.0 0.007 420
Kenexa 163.9 177.7 204.2 14.9 0.131 89
Ketera 10.5 10.9 11.5 5.2 0.007 418
Kewill Systems 61.7 63.9 66.8 4.6 0.043 174
Kicom 3.6 4.1 4.4 8.0 0.003 548
Kingdee 98.2 125.5 173.9 38.6 0.111 104
Kingsoft 7.4 11.2 12.8 13.5 0.008 396
Kingstar Winning 7.7 8.9 10.4 17.5 0.007 436
Kofax 175.9 204.5 211.1 3.2 0.135 86
Kongyoung Dbm 1.2 1.4 1.6 9.2 0.001 657
Koreawisenut 2.9 2.7 2.6 -4.2 0.002 614
Kronos Inc. 453.8 523.5 551.7 5.4 0.353 34
KSS 11.1 11.8 12.2 2.9 0.008 406
Kubotek 3.4 3.5 3.7 5.5 0.002 575
Kyriba 13.2 18.7 27.7 48.7 0.018 274
LANDesk Software 6.6 7.7 8.1 6.2 0.005 469
Lanner Group Inc. 3.5 3.5 3.8 8.2 0.002 569
Laserfiche 85.8 102.1 117.0 14.6 0.075 129
Lefebvre Software 28.1 29.2 31.0 6.4 0.020 261
Levi, Ray & Shoup Inc. 8.1 10.3 3.2 -68.8 0.002 586
LexisNexis Interface Software Inc. 23.7 25.1 26.6 6.0 0.017 283
Likom 4.0 4.9 5.3 9.2 0.003 526
Lithium 17.5 22.2 29.5 32.9 0.019 266
Live World 2.0 1.5 1.5 2.1 0.001 660
LivePerson 84.3 105.5 127.8 21.2 0.082 122
LMS International 24.0 25.0 26.3 5.3 0.017 286
Logo Business Solutions 7.7 9.4 15.1 60.2 0.010 363
Lombard Risk Management 7.1 8.8 12.5 42.0 0.008 398
Longtop Group 11.0 12.6 15.1 19.2 0.010 365
Lumesse 75.4 90.5 99.9 10.4 0.064 141
92 #235326 ©2012 IDC
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W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Lumis 2.9 3.5 4.2 20.3 0.003 553
Lumley Technology 5.8 7.8 8.9 14.3 0.006 455
Macrologic 5.5 4.8 5.8 20.7 0.004 507
Magma Design Automation 107.6 126.6 145.1 14.6 0.093 114
Main Sequence 3.5 3.6 3.7 4.4 0.002 573
MaintenanceNet 2.4 2.5 2.6 5.3 0.002 611
Mamut 46.9 49.9 29.5 -41.0 0.019 267
Management Controls Inc. 4.8 3.3 3.6 7.7 0.002 578
Management Dynamics 36.8 38.7 41.0 6.0 0.026 224
Manager 0.9 0.8 1.0 21.6 0.001 682
Manhattan Associates 112.5 135.7 148.7 9.6 0.095 112
Matrikon (a division of Honeywell) 19.4 20.3 22.5 11.0 0.014 307
Maximizer Software Inc. 11.3 11.4 12.3 7.7 0.008 403
Maxwell Systems 12.0 15.2 16.0 4.8 0.010 356
MCBA 31.8 32.9 35.3 7.2 0.023 241
McKesson 1,249.8 1,263.7 1,357.9 7.4 0.868 16
MCS 0.4 0.4 0.5 14.0 0.000 693
Medical Information Technology
(Meditech)
353.5 413.7 487.6 17.8 0.312 40
Medidata Solutions 5.0 124.8 135.3 8.4 0.086 118
Mediopia 0.8 0.8 0.9 7.1 0.001 684
Megacenter 0.5 0.5 0.5 -7.5 0.000 698
Mentor Graphics 671.8 740.7 818.7 10.5 0.523 24
Merced Systems 18.0 24.1 25.4 5.2 0.016 291
Merge 46.8 99.6 161.9 62.6 0.103 107
Meridian Systems 20.7 20.5 22.5 10.0 0.014 308
Meta4 39.0 36.7 38.1 3.9 0.024 233
Micro Focus 0.5 0.0 0.0 8.5 0.000 713
Micropay 7.2 9.2 10.5 14.1 0.007 434
Micros Systems 410.8 459.9 504.0 9.6 0.322 37
Microsoft 18,152.3 20,375.3 22,829.7 12.0 14.590 1
Midland HR & Payroll Solutions 16.6 19.8 21.2 6.8 0.014 320
Mincom Ltd. 74.3 78.2 84.0 7.5 0.054 155
Miracom 2.5 2.8 3.1 8.8 0.002 591
Missler Software 15.4 15.5 16.3 4.8 0.010 352
Misys 756.6 422.1 492.4 16.7 0.315 39
Moai Technologies Inc. 9.1 9.5 10.0 6.0 0.006 441
Model N 27.5 33.2 34.9 5.2 0.022 244
MSC Software 91.5 95.9 104.3 8.7 0.067 138
Multima Corp. 2.7 2.8 2.9 5.2 0.002 599
Murex 10.6 11.0 11.6 5.8 0.007 415
MYOB Ltd. 147.8 169.9 184.2 8.4 0.118 100
Myriad 8.8 16.5 12.0 -27.3 0.008 408
Mzinga 16.0 24.0 31.7 32.1 0.020 259
N2N 1.1 1.4 1.7 16.6 0.001 650
Nari 15.9 18.1 21.5 18.7 0.014 318
NASDAQ OMX 72.5 76.0 91.5 20.4 0.058 150
©2012 IDC #235326 93
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W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Navita 0.9 1.5 1.4 -10.1 0.001 664
NEC 369.7 398.6 440.9 10.6 0.282 46
Nedstat 21.8 23.3 26.0 11.5 0.017 289
Nelito Systems 3.2 3.3 3.7 13.1 0.002 574
Nemetschek 176.2 187.6 216.6 15.4 0.138 82
Neogrid 7.9 9.6 13.1 36.3 0.008 391
Neolane 19.0 26.6 39.4 48.0 0.025 230
NeoSystems 0.7 0.9 1.0 16.2 0.001 681
NetRatings (Nielsen Online) 16.4 17.5 18.7 7.2 0.012 333
Netsis – 0.2 0.2 4.0 0.000 709
NetSuite 130.2 148.5 188.0 26.7 0.120 95
NeuralSoft 2.6 2.7 2.7 0.3 0.002 608
NeuSoft 41.1 48.5 57.7 19.0 0.037 194
New & Grand 10.0 10.1 11.9 17.7 0.008 411
NEW Customer Service 5.1 5.3 5.6 5.1 0.004 517
Newgen Software Technologies
Ltd.
12.6 13.0 13.5 3.8 0.009 382
NewsGator – 12.8 19.8 55.0 0.013 325
Newsky 23.4 26.9 31.7 17.6 0.020 260
Newtron 3.5 3.2 3.5 9.2 0.002 580
Nexant 6.8 8.2 9.0 8.5 0.006 453
Nextrials 1.5 1.4 1.5 8.7 0.001 659
Nextstep Infotech 3.7 4.0 4.2 6.1 0.003 552
Nexus 3.4 3.9 4.2 8.3 0.003 557
NICE Systems 332.4 393.0 452.5 15.1 0.289 45
Nobscot 2.0 2.1 2.2 4.4 0.001 628
Nomura Research Institute Ltd. 6.5 7.1 5.8 -18.6 0.004 509
Nortel Networks 501.5 – – NA – 717
Northgate Information Solutions 343.5 351.3 370.8 5.5 0.237 59
NOW Solutions LLC 2.0 2.0 2.1 4.7 0.001 632
Nuance Communications Inc. 571.6 677.1 849.7 25.5 0.543 23
Nucleus Software 6.7 8.0 9.1 13.8 0.006 449
Nuri Telecom 3.7 4.1 5.0 22.4 0.003 532
Nuview Systems Inc. 19.9 8.2 10.1 23.0 0.006 438
OBIC Business Consultants Co.
Ltd.
88.7 104.3 108.4 3.9 0.069 135
OBIC Co. Ltd. 83.7 92.4 96.0 3.9 0.061 145
Objective 5.3 6.3 6.2 -1.7 0.004 496
Ofisis 0.3 0.4 0.5 19.5 0.000 697
Oki Electric Industry 51.0 52.1 65.9 26.5 0.042 178
Omega 5.7 4.5 2.5 -44.3 0.002 616
One Network 7.7 7.5 7.9 6.1 0.005 470
One1 2.3 3.0 3.1 2.4 0.002 590
Online Resources Corp. 136.2 134.6 140.0 4.0 0.089 116
Onventis 3.6 3.8 4.2 10.1 0.003 555
Open Solutions Inc. 110.3 142.9 155.0 8.5 0.099 109
Open Systems Holding Corp. 12.4 16.8 17.6 4.7 0.011 341
94 #235326 ©2012 IDC
T A B L E 9
W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
OpenText 626.1 607.9 639.8 5.2 0.409 30
Oracle 7,343.4 8,089.4 8,660.4 7.1 5.535 3
Orange HR 0.2 0.2 0.2 18.0 0.000 708
Orbium 0.7 0.8 0.8 6.6 0.001 688
OSISoft 20.8 17.8 22.8 28.0 0.015 305
Outcome 9.1 9.5 10.3 8.5 0.007 437
P2 Energy Solutions 24.6 25.0 25.7 2.8 0.016 290
Pansky 11.5 13.4 15.8 17.9 0.010 359
Pansoft 13.8 15.8 18.8 19.1 0.012 331
Parature Inc. 13.0 13.9 14.6 5.1 0.009 370
PartsRiver-Saqqara 0.3 0.3 0.4 9.0 0.000 702
Paychex 56.4 57.8 60.4 4.4 0.039 190
PayGlobal 8.5 10.0 12.4 23.4 0.008 401
PDS 5.2 4.8 5.3 10.1 0.003 523
Pearson 17.9 19.6 19.2 -1.8 0.012 330
Pegasystems 43.3 39.2 35.2 -10.0 0.023 242
PenSoft 4.8 4.9 5.1 4.9 0.003 529
Penta Technologies 4.9 5.0 5.4 8.7 0.003 520
Peoplefluent 154.0 163.1 128.0 -21.5 0.082 121
Perceptive Software 63.0 63.6 71.6 12.6 0.046 165
Perfect Commerce 117.1 123.3 129.6 5.1 0.083 120
Personal & Informatik 47.2 56.2 63.8 13.4 0.041 182
Pitney Bowes Software 88.7 96.5 112.3 16.4 0.072 132
Planisware 19.7 19.6 21.9 12.0 0.014 312
Planview 42.8 52.8 63.3 20.0 0.040 184
Platsoft 5.7 6.3 7.3 15.8 0.005 485
Plusoft 4.6 5.1 5.8 12.2 0.004 511
Poet Software Corp. 2.8 2.9 3.1 7.9 0.002 592
Pointwise Inc. 1.3 1.4 1.6 17.2 0.001 656
Powerise 19.5 21.0 24.9 18.8 0.016 292
Powerlan 7.1 8.8 10.5 19.1 0.007 435
Previsor 11.1 11.4 11.9 4.4 0.008 409
Princeton Financial Sys. Inc. 45.4 28.1 26.3 -6.4 0.017 285
proALPHA 40.6 41.4 45.0 8.7 0.029 212
Prodacapo 3.7 2.4 2.6 8.8 0.002 612
ProfitLine 14.4 15.0 15.8 5.2 0.010 357
Promantek 3.5 3.6 3.8 4.4 0.002 571
Pronto 17.8 22.4 27.3 21.6 0.017 277
ProQuest 5.9 8.0 8.4 5.2 0.005 465
PROS Pricing Solutions 43.9 47.1 60.7 29.1 0.039 187
PSI 53.3 54.5 56.4 3.5 0.036 197
PTC 734.1 796.8 909.9 14.2 0.582 21
QAD 159.2 163.2 170.3 4.3 0.109 105
Quadramed 96.4 92.9 96.2 3.6 0.062 144
Quest Software 4.0 2.0 2.0 2.0 0.001 637
QuickArrow 7.9 9.7 10.6 8.6 0.007 431
RainMaker Software 3.3 3.3 3.6 8.6 0.002 577
©2012 IDC #235326 95
T A B L E 9
W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Ramco Systems 15.2 17.5 20.8 18.7 0.013 321
Random 1.0 1.1 1.2 5.9 0.001 676
readhc 2.1 2.3 2.8 20.0 0.002 602
ReadSoft 51.8 56.5 68.7 21.6 0.044 171
Realization Technologies 7.5 6.3 6.3 0.3 0.004 495
Rearden Commerce Inc. 8.2 8.5 9.1 6.0 0.006 450
Recommind 12.3 12.9 13.4 3.6 0.009 385
Red Hat 5.6 7.6 10.1 32.2 0.006 439
RedEye 3.3 3.6 3.9 9.0 0.002 566
RedPrairie 115.1 118.0 124.9 5.8 0.080 125
Replicon 10.7 13.1 13.7 5.0 0.009 381
Responsys 49.3 64.7 76.5 18.2 0.049 162
Retalix 73.4 74.6 80.8 8.3 0.052 159
Reval 15.0 21.4 20.2 -5.7 0.013 322
Revionics 9.3 8.8 9.1 2.9 0.006 448
RightNow Technologies Inc. 115.4 147.3 185.9 26.2 0.119 98
Rocket Software 30.8 32.9 35.5 7.8 0.023 240
Royal Systems 1.1 1.2 1.4 18.3 0.001 663
S1 94.8 89.3 108.8 21.8 0.070 134
Saba Software Inc. 77.4 82.0 87.6 6.9 0.056 152
Sage 1,696.1 1,769.0 1,872.0 5.8 1.196 10
Saint 3.7 3.8 3.0 -22.0 0.002 596
Salesforce.com 1,087.7 1,358.2 1,822.6 34.2 1.165 11
Samsung SDS 3.5 3.6 3.6 -0.1 0.002 576
SAP 9,238.0 9,876.7 11,352.3 14.9 7.255 2
SAS 559.0 593.8 714.0 20.2 0.456 27
ScheduleSoft 3.1 2.6 2.8 4.4 0.002 606
SciQuest 14.4 16.9 17.7 5.2 0.011 340
SDC – 0.2 0.4 62.5 0.000 701
SDL International 75.3 90.5 118.0 30.4 0.075 128
Sedona Corp. 1.1 1.2 1.2 7.6 0.001 670
Selectica Inc. 10.9 9.8 7.9 -19.3 0.005 473
Selligent 15.3 16.0 17.8 11.2 0.011 338
Sendmail 46.1 46.2 45.9 -0.5 0.029 211
Senior Com 1.3 1.5 1.6 10.1 0.001 654
Senior Sistemas 27.1 31.7 39.6 24.9 0.025 229
Serena 12.0 5.0 4.2 -16.7 0.003 559
ServiceNow – – 1.0 NA 0.001 680
Shanghai Huateng 14.4 16.6 19.5 17.2 0.012 327
Shinewave 1.1 1.2 1.3 8.2 0.001 669
Shing Hang 1.3 1.7 2.0 15.8 0.001 638
SHL Group 6.5 7.2 8.2 14.4 0.005 466
Siemens 2,131.4 2,200.7 2,369.7 7.7 1.514 7
Siemens Enterprise
Communications
594.9 613.6 639.6 4.2 0.409 31
Silicon Graphics 5.6 5.8 7.0 20.4 0.004 491
SilkRoad 38.2 39.2 47.0 20.0 0.030 210
96 #235326 ©2012 IDC
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W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Silver Net Computer Systems Ltd. 4.9 5.0 5.4 7.6 0.003 522
Silverlake 13.3 19.5 23.0 18.2 0.015 303
SimCorp 158.9 167.8 183.4 9.3 0.117 101
Singlee 6.6 7.5 8.8 18.0 0.006 458
Siquel 0.5 0.5 0.4 -25.0 0.000 699
Sistemas Bejerman 6.6 7.2 7.5 5.0 0.005 482
Sitecore – 33.3 50.0 50.0 0.032 205
SIT-QAD 2.3 2.0 1.9 -8.1 0.001 642
Siveco 11.2 11.2 13.0 16.1 0.008 394
SkillSoft 135.6 109.2 139.7 27.9 0.089 117
Slingshot 1.6 1.7 2.2 28.8 0.001 630
SmartSoftware Inc. 2.0 2.5 2.4 -2.4 0.002 619
SMS 3.2 3.6 4.1 14.6 0.003 562
Smyth Systems 6.7 6.8 7.4 8.7 0.005 484
Socialtext 20.0 25.9 34.4 32.8 0.022 250
Soft Yazilim 1.3 1.8 0.3 -80.5 0.000 703
Softbrain Co. Ltd. 23.7 25.8 26.2 1.5 0.017 287
SofTech Inc. 4.9 4.0 3.9 -4.5 0.002 568
Softland 13.2 15.4 18.5 19.7 0.012 336
Softpower 0.6 0.7 0.7 3.1 0.000 691
Software Innovation 22.3 21.6 23.4 8.4 0.015 302
Solipsis 3.2 3.3 3.4 3.5 0.002 582
Soluciones-ar 1.1 1.2 1.1 -3.8 0.001 677
Sonda 4.6 4.8 5.2 8.4 0.003 527
Sopheon 9.7 11.5 10.6 -8.1 0.007 432
Sopra Group 206.7 208.0 230.7 10.9 0.147 79
Spectra 2.4 2.7 2.9 9.3 0.002 597
Spigit 6.5 10.0 14.9 48.7 0.010 367
SQL Software 0.4 0.5 0.5 3.8 0.000 696
SS&C Technologies 160.2 191.7 213.3 11.3 0.136 85
Star Storage – 0.7 0.9 41.5 0.001 683
Strategy 6.5 7.0 8.2 16.8 0.005 468
Stringdata 0.5 0.6 0.6 -4.0 0.000 692
Successfactors 137.7 177.5 255.5 44.0 0.163 74
Sumisho Computer Systems Corp. 65.6 67.6 70.1 3.8 0.045 169
Summit 2.4 2.5 2.9 17.6 0.002 598
SumTotal 114.4 121.3 126.9 4.6 0.081 123
Sunfish 0.6 0.8 0.7 -7.0 0.000 690
SunGard 1,394.4 1,301.1 1,405.4 8.0 0.898 15
Sunyard 3.7 4.1 4.9 18.4 0.003 534
Superdata 19.2 20.6 24.2 17.5 0.015 296
SuperOffice 45.0 44.0 49.9 13.4 0.032 206
Supplychain Connect 5.1 5.5 5.8 5.2 0.004 508
SupplyOn 19.1 16.8 18.0 7.5 0.012 337
Swisslog 137.6 135.3 147.8 9.3 0.094 113
Symantec 30.0 52.0 73.4 41.1 0.047 163
Synopsys 1,285.4 1,324.9 1,459.7 10.2 0.933 14
©2012 IDC #235326 97
T A B L E 9
W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Synygy 41.8 39.0 44.4 13.9 0.028 218
Syspro 62.0 66.1 71.2 7.7 0.046 166
Systex 28.2 29.8 32.4 8.7 0.021 257
Tagetik 13.6 16.4 17.5 6.8 0.011 342
Take Solutions 10.4 11.2 16.7 48.7 0.011 348
Talentsoft 0.9 2.6 7.7 202.3 0.005 480
Taleo 178.5 204.3 250.5 22.6 0.160 76
Talisma 7.1 7.6 9.0 18.4 0.006 451
Tally 26.3 34.2 39.9 16.6 0.026 227
Tavant Technologies 14.9 15.7 16.5 5.2 0.011 350
TCS 8.7 11.2 13.3 18.4 0.008 388
Tealeaf Technology 9.9 10.6 11.0 3.5 0.007 427
Technology One 18.2 22.6 24.0 6.1 0.015 298
Tecsys Inc. 15.0 15.5 13.2 -14.7 0.008 390
TEDS 13.3 13.6 14.0 2.9 0.009 377
Telesoft 2.9 2.8 2.8 -1.2 0.002 605
Telligent 25.0 32.1 42.7 33.1 0.027 220
TELUS (Emergis) 42.2 47.5 52.6 10.6 0.034 201
Temenos 243.1 314.9 313.2 -0.5 0.200 68
Teradata 62.3 70.8 84.8 19.7 0.054 154
Think3 38.0 38.4 43.0 12.0 0.027 219
Thomson Reuters 194.3 191.7 197.2 2.9 0.126 90
Tian Jian 6.5 7.5 8.9 19.2 0.006 454
TIBCO 6.0 6.6 7.8 19.3 0.005 479
Tibersoft 4.2 2.4 2.5 5.3 0.002 615
Timecentre 13.9 14.2 14.9 4.4 0.010 366
TmaxSoft 0.1 0.1 0.1 12.6 0.000 712
Tomax Corp. 13.7 13.9 14.1 1.3 0.009 374
Top Image Systems 16.7 15.3 22.0 43.8 0.014 311
Torex 185.7 182.2 197.1 8.2 0.126 91
Toshiba Solutions Corp. 33.3 35.0 38.0 8.5 0.024 236
Total Logistics 1.5 1.6 1.8 15.4 0.001 647
TotalSoft 7.5 8.5 8.7 3.4 0.006 459
TOTVS 377.2 501.8 627.2 25.0 0.401 32
Trace One 20.1 17.2 18.8 9.3 0.012 332
Trintech Group PLC 22.2 23.5 28.2 19.9 0.018 271
Triple Point Technology 36.6 48.0 50.6 5.4 0.032 204
Trisunwyse 1.7 1.8 2.1 18.9 0.001 635
TRS 1.1 1.3 1.6 23.6 0.001 655
TSS 1.5 1.5 1.7 9.0 0.001 652
TXT e-Solutions 11.3 14.0 12.1 -13.5 0.008 407
Tyler Technologies 146.5 153.2 163.5 6.7 0.104 106
UFIDA 206.8 229.9 334.0 45.3 0.213 64
Ultimate Software 137.3 172.4 216.0 25.3 0.138 83
Unanet Technologies 4.6 4.8 5.0 3.1 0.003 533
Unicom Systems 9.8 10.2 11.3 10.3 0.007 421
Unisys 90.5 93.6 101.0 7.9 0.065 140
98 #235326 ©2012 IDC
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W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
UNIT4 364.4 379.3 418.2 10.3 0.267 49
update software 26.7 24.2 29.2 20.5 0.019 268
Upsidesoft 10.5 15.1 15.8 5.1 0.010 358
Vanguard 3.7 3.9 4.6 17.0 0.003 539
Vendavo 29.7 34.2 60.6 77.0 0.039 188
Verint Systems 461.3 469.4 496.4 5.8 0.317 38
Versata 108.2 112.9 119.8 6.1 0.077 127
Versys 3.0 2.4 2.6 8.9 0.002 610
Vertex Inc. 63.0 65.9 69.1 4.8 0.044 170
ViaPeople 2.0 2.1 2.2 4.4 0.001 629
Viewpoint Construction Software 12.0 17.2 18.6 8.6 0.012 334
Visma 238.5 283.9 374.5 31.9 0.239 56
Vivisimo 17.9 18.8 19.5 3.5 0.012 328
VMware 29.5 44.3 86.4 95.1 0.055 153
Wall Street Systems 91.7 100.2 107.4 7.2 0.069 136
WebTrends 75.9 81.1 92.9 14.6 0.059 148
White Information Networking 1.8 2.0 2.5 21.8 0.002 618
Win Estimator Inc. 10.1 10.3 11.2 8.7 0.007 423
Wipro Healthcare 5.4 5.4 6.1 11.4 0.004 497
WISE iTech 0.8 0.8 0.9 2.8 0.001 686
Wizrom 1.3 1.4 1.8 28.2 0.001 644
WMSL 2.0 2.3 3.9 72.4 0.002 565
Wolters Kluwer Financial Services 54.0 66.6 71.0 6.7 0.045 167
Workcube – – 0.3 NA 0.000 707
Workday Inc. 113.0 148.0 304.0 105.4 0.194 70
WorkForce Software 11.4 11.7 12.2 4.4 0.008 405
Works Applications Co. Ltd. 160.1 170.1 192.5 13.2 0.123 92
Workstream 14.9 12.1 7.9 -35.0 0.005 477
Xactly Corp. 44.5 46.4 48.9 5.2 0.031 207
Xnear 0.4 0.4 0.5 9.3 0.000 695
xTuple 5.6 5.0 5.3 5.3 0.003 525
Yardi 78.3 84.9 91.6 7.8 0.059 149
Younglimwon Softlab 4.8 5.9 6.6 12.4 0.004 492
Zhifang S&T 1.6 1.8 2.2 17.9 0.001 631
Zhonglian 2.1 2.4 2.8 17.9 0.002 603
Zilliant Inc. 6.8 7.3 7.5 2.8 0.005 483
Zionex 1.9 2.3 2.8 23.9 0.002 601
Zoho 11.7 15.0 16.2 8.1 0.010 353
Zoner Software 1.0 1.1 1.3 21.8 0.001 667
Zucchetti 249.8 238.9 248.8 4.2 0.159 77
Zycus 10.1 14.7 15.5 5.2 0.010 361
ZyLAB North America LLC 13.5 14.3 16.0 11.9 0.010 355
Subtotal 101,577.7 109,324.7 122,355.8 11.9 78.197
Other 31,021.6 32,372.3 34,115.4 5.4 21.803
Total 132,599.3 141,697.0 156,471.2 10.4 100.000
Source: IDC, 2012
©2012 IDC #235326 99
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W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r a n d R e g i o n , 2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
1C – – 187.33 0.365 – – 187.33 0.120
3D Systems 4.50 0.006 0.25 0.000 – – 4.75 0.003
3i Infotech – – – – 21.84 0.091 21.84 0.014
3M 26.67 0.033 1.11 0.002 0.32 0.001 28.10 0.018
4CS 11.82 0.015 – – – – 11.82 0.008
Abacus Research – – 28.33 0.055 – – 28.33 0.018
ABB Ltd. 57.30 0.071 112.39 0.219 55.79 0.233 225.49 0.144
ABBYY 6.23 0.008 22.15 0.043 1.77 0.007 30.15 0.019
Able Commerce 4.24 0.005 – – – – 4.24 0.003
Accela 11.68 0.014 0.59 0.001 – – 12.27 0.008
Access Accounting – – 29.78 0.058 – – 29.78 0.019
Accountpro 5.32 0.007 – – – – 5.32 0.003
Accruent 21.64 0.027 – – – – 21.64 0.014
Acision 155.07 0.191 263.56 0.513 55.49 0.231 474.11 0.303
Actiance (formerly FaceTime) 9.83 0.012 1.59 0.003 0.15 0.001 11.57 0.007
Activision Blizzard 772.91 0.953 628.06 1.222 100.74 0.420 1,501.71 0.960
Actuate Corp. 3.22 0.004 1.09 0.002 – – 4.30 0.003
Aderant – – – – 34.58 0.144 34.58 0.022
Aditro – – 104.82 0.204 – – 104.82 0.067
Admerex – – – – 4.03 0.017 4.03 0.003
Adobe 1,686.26 2.079 1,029.67 2.004 667.33 2.782 3,383.27 2.162
ADP 445.21 0.549 75.88 0.148 2.86 0.012 523.94 0.335
Advanced Computer Software – – 97.11 0.189 – – 97.11 0.062
Advanced Data Exchange 7.85 0.010 – – – – 7.85 0.005
Advent Software 264.32 0.326 33.69 0.066 – – 298.02 0.190
AFAS ERP Software – – 52.67 0.102 – – 52.67 0.034
AKuP – – – – 2.13 0.009 2.13 0.001
Alcatel-Lucent 68.83 0.085 31.33 0.061 11.96 0.050 112.13 0.072
Aldata Solution 7.76 0.010 31.27 0.061 0.99 0.004 40.02 0.026
Allegro Development Corp. 13.09 0.016 7.62 0.015 3.09 0.013 23.80 0.015
Allscripts 436.78 0.539 – – – – 436.78 0.279
Almog Software Industries – – 1.47 0.003 – – 1.47 0.001
Altair Engineering Inc. 18.40 0.023 3.09 0.006 13.15 0.055 34.64 0.022
Alterian 8.19 0.010 46.23 0.090 – – 54.42 0.035
Amano Cincinnati 5.37 0.007 1.36 0.003 5.73 0.024 12.47 0.008
Amdocs 300.66 0.371 48.00 0.093 23.23 0.097 371.88 0.238
American Software 52.43 0.065 6.39 0.012 0.33 0.001 59.15 0.038
Ansys Inc. 288.84 0.356 232.32 0.452 150.20 0.626 671.36 0.429
APPGEN Business Software 12.59 0.016 0.46 0.001 – – 13.05 0.008
Apple 196.22 0.242 68.61 0.134 58.41 0.243 323.24 0.207
Applied Computer Services
(Hasib)
– – 13.86 0.027 – – 13.86 0.009
Applied Materials 7.86 0.010 2.05 0.004 4.37 0.018 14.28 0.009
Applied Systems Inc. 61.31 0.076 5.06 0.010 – – 66.37 0.042
100 #235326 ©2012 IDC
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W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r a n d R e g i o n , 2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Applied Voice & Speech
Technologies
45.05 0.056 14.02 0.027 2.38 0.010 61.45 0.039
Arena 4.82 0.006 0.27 0.001 0.66 0.003 5.75 0.004
Argo Data Resource Corp. 29.07 0.036 – – – – 29.07 0.019
Argos Systems 0.79 0.001 0.41 0.001 – – 1.20 0.001
ARI Network 13.87 0.017 0.74 0.001 – – 14.60 0.009
Ariba Inc. 264.27 0.326 84.69 0.165 25.85 0.108 374.81 0.240
ASA International 7.15 0.009 3.57 0.007 – – 10.72 0.007
Ascentis 5.40 0.007 – – – – 5.40 0.003
ASCON – – 6.02 0.012 – – 6.02 0.004
ASG 57.08 0.070 27.08 0.053 4.21 0.018 88.37 0.056
Asiainfo – – – – 63.93 0.266 63.93 0.041
Asianet TP – – – – 7.83 0.033 7.83 0.005
Aspect Software 189.56 0.234 118.32 0.230 76.87 0.320 384.75 0.246
Aspel 12.58 0.016 – – – – 12.58 0.008
Aspen Technology 68.38 0.084 53.82 0.105 52.63 0.219 174.83 0.112
Asseco Group 0.18 0.000 114.00 0.222 – – 114.18 0.073
Astea International 14.70 0.018 4.07 0.008 0.63 0.003 19.40 0.012
Asure 5.79 0.007 – – – – 5.79 0.004
AT Kearney Procurement
Solutions
13.75 0.017 2.66 0.005 0.63 0.003 17.05 0.011
Atari 18.23 0.022 3.20 0.006 0.59 0.002 22.03 0.014
ATENA Usługi Informatyczne i
Finansowe
– – 8.60 0.017 – – 8.60 0.005
Atlassian 12.30 0.015 9.44 0.018 2.16 0.009 23.91 0.015
ATOSS Software – – 26.21 0.051 – – 26.21 0.017
Attachmate 45.57 0.056 39.68 0.077 8.41 0.035 93.66 0.060
Autodesk 645.84 0.796 651.73 1.268 345.03 1.438 1,642.59 1.050
Autotask 8.99 0.011 – – – – 8.99 0.006
Auto-trol Technology 8.87 0.011 4.89 0.010 0.45 0.002 14.21 0.009
Avaya Inc. 270.40 0.333 366.75 0.714 173.87 0.725 811.02 0.518
AVEVA Group 35.11 0.043 86.79 0.169 69.78 0.291 191.68 0.123
Aviv Advanced Solutions – – 1.22 0.002 – – 1.22 0.001
Awareness 9.47 0.012 – – – – 9.47 0.006
Axoft 5.89 0.007 – – – – 5.89 0.004
Ayanova (Ground Zero Tech-
Works Inc.)
2.84 0.004 – – – – 2.84 0.002
BAS 1.77 0.002 – – – – 1.77 0.001
BasWare 11.58 0.014 88.04 0.171 2.65 0.011 102.27 0.065
BDSIC – – – – 2.19 0.009 2.19 0.001
BeaconIT Group – – – – 0.79 0.003 0.79 0.001
Beeline 5.10 0.006 0.50 0.001 – – 5.60 0.004
Bematech 33.93 0.042 – – – – 33.93 0.022
Benner Solutions 8.56 0.011 – – – – 8.56 0.005
Bentley Systems Inc. 175.68 0.217 158.19 0.308 43.97 0.183 377.84 0.241
Bison – – 11.74 0.023 – – 11.74 0.008
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Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Bit – – – – 5.06 0.021 5.06 0.003
BitDefender – – 0.16 0.000 – – 0.16 0.000
Biuro Projektowania Systemów
Cyfrowych SA (BPSC SA)
– – 8.86 0.017 – – 8.86 0.006
Blackbaud 241.84 0.298 15.51 0.030 3.65 0.015 261.00 0.167
Blackboard 356.19 0.439 48.04 0.093 7.45 0.031 411.68 0.263
BlueCielo ECM Solutions 2.18 0.003 4.69 0.009 0.65 0.003 7.53 0.005
BlueKiwi 0.17 0.000 4.03 0.008 – – 4.20 0.003
BMC 7.90 0.010 0.90 0.002 – – 8.80 0.006
Bokesoft – – – – 57.49 0.240 57.49 0.037
Bond International 11.48 0.014 26.53 0.052 2.19 0.009 40.20 0.026
Boothroyd Dewhurst 0.94 0.001 0.24 0.000 – – 1.18 0.001
Bosch Software Innovations
GmbH
0.73 0.001 1.27 0.002 – – 2.00 0.001
BPL Telecom – – – – 6.01 0.025 6.01 0.004
Brainloop Inc. 13.11 0.016 – – – – 13.11 0.008
Brainshark 25.57 0.032 1.34 0.003 – – 26.91 0.017
BravoSolution 5.75 0.007 4.59 0.009 2.93 0.012 13.27 0.008
Bravura – – – – 4.58 0.019 4.58 0.003
Brightcove 39.26 0.048 13.89 0.027 7.25 0.030 60.41 0.039
BRITC – – – – 8.70 0.036 8.70 0.006
Broadlane 16.76 0.021 – – – – 16.76 0.011
BroadVision 5.09 0.006 4.91 0.010 4.04 0.017 14.04 0.009
Brooks Automation 169.12 0.209 – – 46.25 0.193 215.37 0.138
Bsoft – – – – 5.90 0.025 5.90 0.004
CA Technologies 93.36 0.115 47.15 0.092 9.01 0.038 149.52 0.096
Cactus Commerce 5.78 0.007 – – – – 5.78 0.004
Cadence Design Systems 403.18 0.497 213.77 0.416 385.20 1.606 1,002.15 0.640
CADMEN – – – – 1.31 0.005 1.31 0.001
Calipso 2.30 0.003 – – – – 2.30 0.001
Callidus Software Inc. 54.37 0.067 8.67 0.017 3.20 0.013 66.24 0.042
Calypso Technology 32.08 0.040 26.32 0.051 8.12 0.034 66.51 0.043
Cambar Software 5.76 0.007 – – – – 5.76 0.004
Campus Management Corp. 26.61 0.033 – – – – 26.61 0.017
Camstar Systems Inc. 7.32 0.009 2.05 0.004 1.26 0.005 10.63 0.007
CAS Software – – 37.97 0.074 – – 37.97 0.024
Cashtech Solutions – – – – 8.49 0.035 8.49 0.005
Cav Systems – – 1.28 0.002 – – 1.28 0.001
CCH 44.43 0.055 – – – – 44.43 0.028
CCK Financial Solutions Ltd. – – – – 1.42 0.006 1.42 0.001
CDC Corp. 87.56 0.108 51.31 0.100 14.99 0.063 153.86 0.098
Cegedim 89.31 0.110 249.47 0.485 32.60 0.136 371.39 0.237
Cegid 0.98 0.001 185.23 0.360 0.57 0.002 186.78 0.119
Centric Software 13.82 0.017 6.10 0.012 – – 19.92 0.013
Century Software – – – – 2.42 0.010 2.42 0.002
Ceridian 64.38 0.079 7.42 0.014 – – 71.80 0.046
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Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Cerner 629.14 0.776 52.52 0.102 19.68 0.082 701.34 0.448
Cezanne Software 1.36 0.002 12.03 0.023 – – 13.39 0.009
CGI Information Systems 119.64 0.148 4.46 0.009 2.68 0.011 126.78 0.081
Chang Yi – – – – 15.55 0.065 15.55 0.010
Channel Advisor 21.78 0.027 – – – – 21.78 0.014
Chase Cooper 2.80 0.003 10.79 0.021 2.46 0.010 16.05 0.010
Ciel – – 2.73 0.005 – – 2.73 0.002
Cimatron 3.86 0.005 16.56 0.032 4.45 0.019 24.87 0.016
Cincom Systems Inc. 18.42 0.023 22.44 0.044 9.76 0.041 50.62 0.032
Cisco 990.14 1.221 305.46 0.594 56.26 0.235 1,351.85 0.864
Citrix 102.61 0.127 74.37 0.145 13.12 0.055 190.10 0.121
Civica 13.41 0.017 87.21 0.170 33.17 0.138 133.79 0.086
Cleo 5.02 0.006 – – – – 5.02 0.003
Click Commerce Inc. 7.55 0.009 1.53 0.003 6.23 0.026 15.30 0.010
ClickSoftware 27.17 0.034 34.00 0.066 2.59 0.011 63.76 0.041
CMstat 1.14 0.001 – – – – 1.14 0.001
CNC Software Inc. 6.32 0.008 3.49 0.007 – – 9.81 0.006
Cognology – – – – 4.56 0.019 4.56 0.003
Coheris 0.16 0.000 13.94 0.027 – – 14.09 0.009
Comarch SA 0.80 0.001 31.91 0.062 – – 32.71 0.021
Comax – – 5.11 0.010 – – 5.11 0.003
CombineNet 5.37 0.007 2.87 0.006 0.98 0.004 9.22 0.006
Communispace 58.73 0.072 1.13 0.002 – – 59.86 0.038
Comptel – – – – 10.04 0.042 10.04 0.006
CompuGroup Medical 22.61 0.028 316.89 0.617 1.48 0.006 340.98 0.218
Computacion en Accion 7.86 0.010 – – – – 7.86 0.005
Computational Engineering Intl.
Inc.
0.55 0.001 0.55 0.001 0.55 0.002 1.65 0.001
Compuware 16.61 0.020 8.44 0.016 1.83 0.008 26.88 0.017
Comverse – – – – 38.24 0.159 38.24 0.024
Concur Technologies 306.45 0.378 36.61 0.071 15.46 0.064 358.51 0.229
Consensus 0.90 0.001 – – – – 0.90 0.001
Consona 102.24 0.126 18.94 0.037 19.45 0.081 140.63 0.090
Constellation Software Inc. 366.37 0.452 95.55 0.186 7.00 0.029 468.92 0.300
Convergys 258.39 0.319 26.82 0.052 21.99 0.092 307.20 0.196
Coremedia 0.36 0.000 14.03 0.027 0.71 0.003 15.10 0.010
Coretech-Diva – – 3.18 0.006 – – 3.18 0.002
Cornerstone OnDemand 70.60 0.087 – – – – 70.60 0.045
Cosmocom – – – – 1.95 0.008 1.95 0.001
Creawor – – – – 11.58 0.048 11.58 0.007
Critical Path 15.42 0.019 27.27 0.053 4.78 0.020 47.48 0.030
Crown Computing – – 7.00 0.014 – – 7.00 0.004
CS&S – – – – 81.32 0.339 81.32 0.052
CSB-System 5.74 0.007 16.58 0.032 – – 22.32 0.014
CSC – – – – 41.10 0.171 41.10 0.026
Cyberdime – – – – 4.82 0.020 4.82 0.003
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Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Cybozu Inc. – – – – 39.41 0.164 39.41 0.025
Daptiv 18.99 0.023 5.01 0.010 – – 24.00 0.015
Dassault Systèmes 611.83 0.754 1,043.90 2.031 579.88 2.417 2,235.61 1.429
Data I/O 0.96 0.001 2.59 0.005 4.34 0.018 7.90 0.005
Datawatch Corp. 2.88 0.004 0.90 0.002 – – 3.78 0.002
DATEV – – 974.17 1.896 – – 974.17 0.623
Daumsoft – – – – 2.47 0.010 2.47 0.002
Defontana 3.17 0.004 – – – – 3.17 0.002
Delcam 23.51 0.029 28.87 0.056 4.31 0.018 56.69 0.036
Deltek Inc. 235.81 0.291 26.15 0.051 – – 261.95 0.167
DemandTec 72.32 0.089 11.52 0.022 – – 83.84 0.054
Descartes Systems 19.01 0.023 14.35 0.028 1.56 0.006 34.91 0.022
Dichain – – – – 5.89 0.025 5.89 0.004
Diginet – – – – 0.32 0.001 0.32 0.000
Digital River Inc. 73.88 0.091 35.21 0.069 6.36 0.027 115.45 0.074
Digital Ware 2.78 0.003 – – – – 2.78 0.002
DigiwinSoft – – – – 33.23 0.139 33.23 0.021
DO2 Technologies 6.40 0.008 0.70 0.001 – – 7.10 0.005
DotNetNuke 3.56 0.004 0.59 0.001 0.36 0.002 4.50 0.003
Drishti soft – – – – 2.34 0.010 2.34 0.001
DSC 13.72 0.017 – – 30.89 0.129 44.61 0.029
Duzon Bizon 12.50 0.015 – – 45.95 0.192 58.45 0.037
Dynamacs 7.92 0.010 – – – – 7.92 0.005
Dynaware 3.07 0.004 – – – – 3.07 0.002
EAB Systems – – – – 0.81 0.003 0.81 0.001
eAbax – – – – 21.63 0.090 21.63 0.014
ebanswers – – – – 3.00 0.012 3.00 0.002
EBP – – 38.09 0.074 – – 38.09 0.024
eBworx – – – – 4.17 0.017 4.17 0.003
Econintel Treasury Systems
Inc.
2.69 0.003 1.63 0.003 – – 4.32 0.003
e-conomic – – 13.36 0.026 – – 13.36 0.009
Ecteon 2.67 0.003 – – – – 2.67 0.002
Edifecs 17.75 0.022 – – – – 17.75 0.011
eFuture IT – – – – 3.41 0.014 3.41 0.002
EG – – 44.76 0.087 – – 44.76 0.029
eGain 19.81 0.024 15.08 0.029 0.22 0.001 35.11 0.022
Elcom International Inc. 4.42 0.005 – – – – 4.42 0.003
Electronic Arts 407.14 0.502 343.16 0.668 30.01 0.125 780.31 0.499
Element K 9.23 0.011 4.02 0.008 – – 13.25 0.008
Emailvision 2.45 0.003 57.49 0.112 1.22 0.005 61.16 0.039
EMC 231.56 0.286 191.45 0.373 61.87 0.258 484.88 0.310
Emptoris 28.32 0.035 12.76 0.025 – – 41.08 0.026
Enigma 5.64 0.007 1.42 0.003 – – 7.06 0.005
Enterworks 10.59 0.013 – – – – 10.59 0.007
Entigo 3.96 0.005 0.45 0.001 – – 4.41 0.003
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Epicor Software Corp. 305.44 0.377 58.81 0.114 26.07 0.109 390.32 0.249
EPiServer 2.44 0.003 30.92 0.060 0.42 0.002 33.77 0.022
ePlus 10.05 0.012 – – – – 10.05 0.006
ERI Bancaire 0.95 0.001 86.78 0.169 6.67 0.028 94.40 0.060
Escalate Retail 36.71 0.045 4.36 0.008 1.26 0.005 42.33 0.027
Eshbel 0.83 0.001 10.22 0.020 – – 11.05 0.007
Esker Software 11.14 0.014 12.76 0.025 0.99 0.004 24.89 0.016
e-Spirit AG 1.11 0.001 12.69 0.025 – – 13.80 0.009
EVault (A Seagate Company) 2.12 0.003 – – – – 2.12 0.001
EVER TEAM – – 27.00 0.053 – – 27.00 0.017
Exa Corp. 1.55 0.002 2.22 0.004 – – 3.77 0.002
Exact 70.53 0.087 161.88 0.315 11.14 0.046 243.55 0.156
Excel Force – – – – 1.81 0.008 1.81 0.001
Excel Technology – – – – 0.47 0.002 0.47 0.000
Execplan 2.99 0.004 – – – – 2.99 0.002
Expandable Software Inc. 5.60 0.007 0.03 0.000 – – 5.63 0.004
Experian 24.87 0.031 – – – – 24.87 0.016
Explorer Software Inc. 3.87 0.005 – – – – 3.87 0.002
Eze Castle Software 11.41 0.014 – – – – 11.41 0.007
Feya – – – – 0.29 0.001 0.29 0.000
FICO (formerly Fair Isaac) 335.17 0.413 70.34 0.137 31.60 0.132 437.11 0.279
Fidelity National 494.66 0.610 72.03 0.140 7.97 0.033 574.66 0.367
Fidessa 136.18 0.168 183.08 0.356 46.87 0.195 366.13 0.234
Fieldglass 10.62 0.013 1.26 0.002 – – 11.88 0.008
Financial Sciences Corp. 2.47 0.003 – – 0.87 0.004 3.34 0.002
Financial Software Systems 9.42 0.012 2.28 0.004 – – 11.70 0.007
Finestra – – 1.65 0.003 – – 1.65 0.001
First Apex Technologies – – – – 5.92 0.025 5.92 0.004
Fiserv 523.61 0.646 11.48 0.022 6.97 0.029 542.06 0.346
FlexiInternational Software 3.78 0.005 0.64 0.001 0.09 0.000 4.50 0.003
Flexline 1.81 0.002 – – – – 1.81 0.001
FlexSystem – – – – 9.25 0.039 9.25 0.006
Focus Softnet 0.10 0.000 5.50 0.011 1.61 0.007 7.21 0.005
Formis Bass – – – – 1.20 0.005 1.20 0.001
Formula Telecom Solutions 3.61 0.004 0.96 0.002 – – 4.57 0.003
Foundation for Windows 6.05 0.007 – – – – 6.05 0.004
Founder Order – – – – 33.92 0.141 33.92 0.022
FPX 4.33 0.005 1.09 0.002 – – 5.42 0.003
Freewill Solutions – – – – 2.43 0.010 2.43 0.002
Frontier – – – – 12.47 0.052 12.47 0.008
FrontRange Solutions Inc. 12.82 0.016 6.34 0.012 4.30 0.018 23.46 0.015
Fujian Apexsoft – – – – 14.16 0.059 14.16 0.009
Fujitsu 74.25 0.092 49.87 0.097 730.65 3.046 854.77 0.546
Galactica – – 8.71 0.017 – – 8.71 0.006
Gavel and Gown Software 2.62 0.003 0.39 0.001 1.08 0.005 4.10 0.003
GD – – – – 1.52 0.006 1.52 0.001
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Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
GE Intelligent Platforms 7.37 0.009 0.83 0.002 – – 8.20 0.005
Gemmar Systems International
Inc.
4.10 0.005 – – – – 4.10 0.003
Genesys Telecommunications
Laboratories
153.30 0.189 203.72 0.396 99.75 0.416 456.77 0.292
Geniustec – – – – 3.54 0.015 3.54 0.002
Geometric Technologies
(formerly TekSoft)
1.99 0.002 1.07 0.002 0.07 0.000 3.13 0.002
GFI Informatique – – 99.01 0.193 – – 99.01 0.063
GHX 35.87 0.044 – – – – 35.87 0.023
Gitbuy – – – – 19.57 0.082 19.57 0.013
Global Services 0.41 0.001 – – – – 0.41 0.000
Global Software Inc. 12.34 0.015 2.45 0.005 – – 14.79 0.009
Golden Yikang – – – – 6.59 0.027 6.59 0.004
Google Inc. 165.64 0.204 109.01 0.212 40.45 0.169 315.10 0.201
Gores Technology Group 17.02 0.021 – – – – 17.02 0.011
Greentree – – – – 16.29 0.068 16.29 0.010
Gruppo Formula – – 18.52 0.036 – – 18.52 0.012
GSE Systems 15.99 0.020 9.23 0.018 1.70 0.007 26.93 0.017
GXS 25.19 0.031 2.99 0.006 – – 28.17 0.018
Haansoft Inc. – – – – 0.17 0.001 0.17 0.000
Halo Technology 4.73 0.006 5.13 0.010 0.15 0.001 10.01 0.006
Halogen Software 27.73 0.034 – – – – 27.73 0.018
Handysoft – – – – 12.32 0.051 12.32 0.008
HansaWorld 0.61 0.001 19.26 0.037 0.26 0.001 20.14 0.013
HardDollar 1.85 0.002 1.20 0.002 0.34 0.001 3.40 0.002
Hashavshevet 0.43 0.001 10.72 0.021 – – 11.14 0.007
Healy Hudson – – 4.34 0.008 – – 4.34 0.003
Heinsohn 1.90 0.002 – – – – 1.90 0.001
HeJia – – – – 11.15 0.046 11.15 0.007
Hi Sun – – – – 7.93 0.033 7.93 0.005
High Line Corp. 3.92 0.005 – – – – 3.92 0.003
Hitachi 0.29 0.000 – – 209.61 0.874 209.90 0.134
HMA Group – – – – 2.38 0.010 2.38 0.002
Hogia Group – – 44.58 0.087 – – 44.58 0.028
Hollybridge – – – – 30.40 0.127 30.40 0.019
HP 608.78 0.751 292.47 0.569 67.58 0.282 968.83 0.619
HR Access 1.83 0.002 54.41 0.106 – – 56.24 0.036
Huahai Medical Info – – – – 6.59 0.027 6.59 0.004
Huawei – – – – 26.76 0.112 26.76 0.017
Hubwoo 8.67 0.011 28.54 0.056 – – 37.20 0.024
Hughes Systique – – – – 11.11 0.046 11.11 0.007
Hyland Software 175.65 0.217 5.54 0.011 4.41 0.018 185.60 0.119
Hyphen 4.76 0.006 0.10 0.000 – – 4.86 0.003
Hyphen Solutions 13.47 0.017 – – – – 13.47 0.009
IAS 0.00 0.000 – – – – 0.00 0.000
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Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
IBA Health – – – – 27.31 0.114 27.31 0.017
IBM 1,920.38 2.368 1,247.35 2.427 548.86 2.288 3,716.59 2.375
IBM Application Solutions 1.00 0.001 3.65 0.007 43.62 0.182 48.28 0.031
IBS 3.42 0.004 31.61 0.062 1.96 0.008 36.98 0.024
ICG Commerce 21.61 0.027 1.19 0.002 – – 22.80 0.015
iCIMS 17.26 0.021 0.09 0.000 – – 17.35 0.011
IDOX Group PLC 4.25 0.005 1.09 0.002 0.69 0.003 6.03 0.004
IFCA – – – – 2.58 0.011 2.58 0.002
IFS 36.36 0.045 157.57 0.307 12.62 0.053 206.55 0.132
IHS Inc. 27.06 0.033 12.96 0.025 4.80 0.020 44.81 0.029
iMany 28.20 0.035 1.24 0.002 0.29 0.001 29.73 0.019
Immersive Design Inc. 0.86 0.001 0.36 0.001 – – 1.22 0.001
Infor 1,105.56 1.363 880.44 1.713 261.39 1.090 2,247.40 1.436
Informat 1.31 0.002 – – – – 1.31 0.001
Infosys – – – – 81.55 0.340 81.55 0.052
INgage Networks 12.89 0.016 – – – – 12.89 0.008
Innotas 7.10 0.009 – – – – 7.10 0.005
Innovation Group 12.47 0.015 18.67 0.036 3.70 0.015 34.84 0.022
Inspur – – – – 78.04 0.325 78.04 0.050
INSTEC 5.71 0.007 – – – – 5.71 0.004
Inswave – – – – 1.06 0.004 1.06 0.001
Intec – – – – 1.79 0.007 1.79 0.001
Integrated Support Systems 0.54 0.001 1.11 0.002 0.46 0.002 2.10 0.001
Intelisis 10.55 0.013 – – – – 10.55 0.007
Interactive Intelligence Inc. 126.41 0.156 37.67 0.073 12.59 0.053 176.67 0.113
InterCall 61.18 0.075 17.74 0.035 0.61 0.003 79.54 0.051
Intergraph 113.67 0.140 98.57 0.192 41.06 0.171 253.30 0.162
Intershop Communications 6.52 0.008 25.67 0.050 0.25 0.001 32.44 0.021
Intersoft 0.34 0.000 – – – – 0.34 0.000
InterSystems Corp. 26.62 0.033 38.19 0.074 0.46 0.002 65.27 0.042
IntraLearn Software Corp. 3.52 0.004 0.94 0.002 – – 4.46 0.003
IntraLinks 267.48 0.330 50.45 0.098 11.18 0.047 329.12 0.210
Intuit 2,391.65 2.949 51.83 0.101 1.44 0.006 2,444.93 1.563
Invensys 176.97 0.218 145.24 0.283 45.52 0.190 367.73 0.235
Investment Technology Group 16.64 0.021 – – – – 16.64 0.011
I-ON Communications – – – – 5.88 0.025 5.88 0.004
Ipswitch 2.82 0.003 0.28 0.001 0.34 0.001 3.44 0.002
IQ Navigator 21.84 0.027 – – – – 21.84 0.014
Iquest – – – – 2.38 0.010 2.38 0.002
IRIS Software 3.23 0.004 155.03 0.302 – – 158.26 0.101
IronCAD 1.60 0.002 0.16 0.000 0.09 0.000 1.85 0.001
ISIS Papyrus 4.75 0.006 25.02 0.049 2.20 0.009 31.97 0.020
Island Pacific Inc. 13.90 0.017 – – – – 13.90 0.009
ISO Enterprise 4.66 0.006 – – – – 4.66 0.003
ISU Ubcare – – – – 21.43 0.089 21.43 0.014
Itron Inc. 112.59 0.139 5.83 0.011 3.26 0.014 121.68 0.078
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Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Jacada 14.37 0.018 2.56 0.005 – – 16.93 0.011
Jack Henry & Associates 218.09 0.269 2.15 0.004 – – 220.24 0.141
JDA Software 269.33 0.332 61.78 0.120 65.59 0.273 396.70 0.254
Jeeves Information Systems 0.59 0.001 22.40 0.044 – – 22.99 0.015
Jenzabar 35.96 0.044 3.85 0.007 – – 39.81 0.025
Jesta I.S. 40.85 0.050 10.35 0.020 – – 51.20 0.033
Jive Software 56.99 0.070 5.72 0.011 2.59 0.011 65.30 0.042
Julong Info – – – – 2.29 0.010 2.29 0.001
Justsystem Corp. – – – – 67.81 0.283 67.81 0.043
Kaba Benzing 20.57 0.025 13.99 0.027 – – 34.56 0.022
Kana 47.28 0.058 19.60 0.038 1.60 0.007 68.49 0.044
Kapow Technologies 10.82 0.013 0.54 0.001 – – 11.36 0.007
Kenexa 155.78 0.192 35.72 0.070 12.73 0.053 204.23 0.131
Ketera 11.48 0.014 – – – – 11.48 0.007
Kewill Systems 22.27 0.027 40.99 0.080 3.59 0.015 66.85 0.043
Kicom – – – – 4.39 0.018 4.39 0.003
Kingdee – – – – 173.94 0.725 173.94 0.111
Kingsoft – – – – 12.75 0.053 12.75 0.008
Kingstar Winning – – – – 10.42 0.043 10.42 0.007
Kofax 112.43 0.139 86.19 0.168 12.43 0.052 211.05 0.135
Kongyoung Dbm – – – – 1.57 0.007 1.57 0.001
Koreawisenut – – – – 2.56 0.011 2.56 0.002
Kronos Inc. 509.76 0.629 22.60 0.044 19.37 0.081 551.72 0.353
KSS 12.18 0.015 – – – – 12.18 0.008
Kubotek 3.70 0.005 – – – – 3.70 0.002
Kyriba 9.33 0.012 18.42 0.036 – – 27.75 0.018
LANDesk Software 6.12 0.008 0.97 0.002 1.05 0.004 8.15 0.005
Lanner Group Inc. 1.24 0.002 2.59 0.005 – – 3.83 0.002
Laserfiche 98.28 0.121 12.87 0.025 5.85 0.024 117.00 0.075
Lefebvre Software – – 31.03 0.060 – – 31.03 0.020
Levi, Ray & Shoup Inc. 3.04 0.004 0.03 0.000 0.16 0.001 3.23 0.002
LexisNexis Interface Software
Inc.
22.46 0.028 4.18 0.008 – – 26.64 0.017
Likom – – 5.30 0.010 – – 5.30 0.003
Lithium 22.48 0.028 6.49 0.013 0.53 0.002 29.50 0.019
Live World 1.43 0.002 0.06 0.000 – – 1.50 0.001
LivePerson 109.88 0.135 12.78 0.025 5.11 0.021 127.77 0.082
LMS International 7.10 0.009 10.61 0.021 8.60 0.036 26.30 0.017
Logo Business Solutions – – 15.12 0.029 – – 15.12 0.010
Lombard Risk Management 1.35 0.002 8.01 0.016 3.14 0.013 12.50 0.008
Longtop Group – – – – 15.06 0.063 15.06 0.010
Lumesse 9.88 0.012 90.03 0.175 – – 99.91 0.064
Lumis 4.25 0.005 – – – – 4.25 0.003
Lumley Technology – – – – 8.86 0.037 8.86 0.006
Macrologic – – 5.84 0.011 – – 5.84 0.004
Magma Design Automation 98.24 0.121 12.31 0.024 34.52 0.144 145.07 0.093
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Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Main Sequence 3.73 0.005 – – – – 3.73 0.002
MaintenanceNet 2.63 0.003 – – – – 2.63 0.002
Mamut – – 29.47 0.057 – – 29.47 0.019
Management Controls Inc. 3.56 0.004 – – – – 3.56 0.002
Management Dynamics 35.97 0.044 3.35 0.007 1.71 0.007 41.03 0.026
Manager 1.00 0.001 – – – – 1.00 0.001
Manhattan Associates 122.86 0.152 17.74 0.035 8.07 0.034 148.67 0.095
Matrikon (a division of
Honeywell)
13.24 0.016 4.25 0.008 5.01 0.021 22.50 0.014
Maximizer Software Inc. 7.14 0.009 3.08 0.006 2.08 0.009 12.30 0.008
Maxwell Systems 15.98 0.020 – – – – 15.98 0.010
MCBA 29.70 0.037 5.59 0.011 – – 35.29 0.023
McKesson 1,277.15 1.575 79.21 0.154 1.51 0.006 1,357.87 0.868
MCS 0.36 0.000 0.12 0.000 0.00 0.000 0.48 0.000
Medical Information Technology
(Meditech)
485.02 0.598 2.54 0.005 – – 487.55 0.312
Medidata Solutions 89.60 0.110 10.68 0.021 34.99 0.146 135.27 0.086
Mediopia – – – – 0.90 0.004 0.90 0.001
Megacenter – – 0.46 0.001 – – 0.46 0.000
Mentor Graphics 448.05 0.553 199.39 0.388 171.27 0.714 818.71 0.523
Merced Systems 19.64 0.024 5.72 0.011 – – 25.37 0.016
Merge 145.94 0.180 8.92 0.017 7.08 0.030 161.94 0.103
Meridian Systems 21.88 0.027 0.62 0.001 – – 22.50 0.014
Meta4 10.64 0.013 27.47 0.053 – – 38.11 0.024
Micro Focus 0.01 0.000 – – – – 0.01 0.000
Micropay – – – – 10.54 0.044 10.54 0.007
Micros Systems 306.21 0.378 152.11 0.296 45.67 0.190 503.99 0.322
Microsoft 10,262.66 12.655 8,051.83 15.669 4,515.19 18.822 22,829.67 14.590
Midland HR & Payroll Solutions – – 21.20 0.041 – – 21.20 0.014
Mincom Ltd. 40.67 0.050 9.51 0.019 33.85 0.141 84.04 0.054
Miracom – – – – 3.09 0.013 3.09 0.002
Missler Software 0.85 0.001 13.80 0.027 1.60 0.007 16.26 0.010
Misys 113.29 0.140 287.30 0.559 91.82 0.383 492.41 0.315
Moai Technologies Inc. 8.05 0.010 1.99 0.004 – – 10.04 0.006
Model N 31.47 0.039 3.45 0.007 – – 34.92 0.022
MSC Software 40.02 0.049 33.26 0.065 31.02 0.129 104.31 0.067
Multima Corp. 2.44 0.003 0.48 0.001 – – 2.92 0.002
Murex 4.21 0.005 5.52 0.011 1.88 0.008 11.61 0.007
MYOB Ltd. 5.41 0.007 5.89 0.011 172.89 0.721 184.20 0.118
Myriad 2.52 0.003 2.04 0.004 7.44 0.031 12.00 0.008
Mzinga 31.70 0.039 – – – – 31.70 0.020
N2N – – – – 1.67 0.007 1.67 0.001
Nari – – – – 21.53 0.090 21.53 0.014
NASDAQ OMX 74.66 0.092 11.89 0.023 4.95 0.021 91.50 0.058
Navita 1.37 0.002 – – – – 1.37 0.001
NEC 3.43 0.004 7.67 0.015 429.77 1.792 440.87 0.282
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Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Nedstat – – 26.02 0.051 – – 26.02 0.017
Nelito Systems – – – – 3.71 0.015 3.71 0.002
Nemetschek 15.91 0.020 183.87 0.358 16.82 0.070 216.60 0.138
Neogrid 13.15 0.016 – – – – 13.15 0.008
Neolane 3.15 0.004 36.27 0.071 – – 39.42 0.025
NeoSystems – – – – 1.02 0.004 1.02 0.001
NetRatings (Nielsen Online) 8.52 0.011 8.34 0.016 1.87 0.008 18.74 0.012
Netsis – – 0.21 0.000 – – 0.21 0.000
NetSuite 143.71 0.177 29.36 0.057 14.95 0.062 188.02 0.120
NeuralSoft 2.70 0.003 – – – – 2.70 0.002
NeuSoft – – – – 57.69 0.240 57.69 0.037
New & Grand – – – – 11.86 0.049 11.86 0.008
NEW Customer Service 5.61 0.007 – – – – 5.61 0.004
Newgen Software Technologies
Ltd.
0.71 0.001 2.52 0.005 10.26 0.043 13.49 0.009
NewsGator 13.58 0.017 5.50 0.011 0.71 0.003 19.79 0.013
Newsky – – – – 31.65 0.132 31.65 0.020
Newtron – – 3.52 0.007 – – 3.52 0.002
Nexant 8.09 0.010 0.86 0.002 – – 8.95 0.006
Nextrials 1.50 0.002 – – – – 1.50 0.001
Nextstep Infotech – – – – 4.25 0.018 4.25 0.003
Nexus – – – – 4.19 0.017 4.19 0.003
NICE Systems 282.14 0.348 119.97 0.233 50.36 0.210 452.48 0.289
Nobscot 2.18 0.003 – – – – 2.18 0.001
Nomura Research Institute Ltd. – – – – 5.81 0.024 5.81 0.004
Northgate Information Solutions 42.84 0.053 319.82 0.622 8.14 0.034 370.80 0.237
NOW Solutions LLC 2.05 0.003 0.09 0.000 – – 2.14 0.001
Nuance Communications Inc. 687.10 0.847 147.64 0.287 14.91 0.062 849.65 0.543
Nucleus Software – – – – 9.09 0.038 9.09 0.006
Nuri Telecom – – – – 4.98 0.021 4.98 0.003
Nuview Systems Inc. 9.09 0.011 1.01 0.002 – – 10.10 0.006
OBIC Business Consultants Co.
Ltd.
– – – – 108.37 0.452 108.37 0.069
OBIC Co. Ltd. – – – – 96.03 0.400 96.03 0.061
Objective – – – – 6.22 0.026 6.22 0.004
Ofisis 0.47 0.001 – – – – 0.47 0.000
Oki Electric Industry – – – – 65.86 0.275 65.86 0.042
Omega – – 2.49 0.005 – – 2.49 0.002
One Network 6.30 0.008 1.65 0.003 – – 7.94 0.005
One1 – – 3.09 0.006 – – 3.09 0.002
Online Resources Corp. 139.95 0.173 – – – – 139.95 0.089
Onventis 0.11 0.000 4.13 0.008 – – 4.24 0.003
Open Solutions Inc. 154.98 0.191 – – – – 154.98 0.099
Open Systems Holding Corp. 16.85 0.021 0.76 0.001 – – 17.60 0.011
OpenText 343.28 0.423 240.53 0.468 55.97 0.233 639.78 0.409
Oracle 5,105.98 6.296 2,454.32 4.776 1,100.09 4.586 8,660.39 5.535
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Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Orange HR – – – – 0.23 0.001 0.23 0.000
Orbium 0.81 0.001 – – – – 0.81 0.001
OSISoft 13.41 0.017 7.84 0.015 1.60 0.007 22.85 0.015
Outcome 9.31 0.011 0.97 0.002 – – 10.27 0.007
P2 Energy Solutions 25.70 0.032 – – – – 25.70 0.016
Pansky – – – – 15.77 0.066 15.77 0.010
Pansoft – – – – 18.80 0.078 18.80 0.012
Parature Inc. 13.07 0.016 1.52 0.003 – – 14.59 0.009
PartsRiver-Saqqara 0.34 0.000 0.04 0.000 – – 0.38 0.000
Paychex 60.37 0.074 – – – – 60.37 0.039
PayGlobal – – – – 12.38 0.052 12.38 0.008
PDS 5.33 0.007 – – – – 5.33 0.003
Pearson 14.93 0.018 4.27 0.008 – – 19.20 0.012
Pegasystems 15.85 0.020 19.20 0.037 0.20 0.001 35.24 0.023
PenSoft 5.10 0.006 – – – – 5.10 0.003
Penta Technologies 5.41 0.007 – – – – 5.41 0.003
Peoplefluent 99.29 0.122 18.30 0.036 10.40 0.043 128.00 0.082
Perceptive Software 66.73 0.082 4.80 0.009 0.07 0.000 71.60 0.046
Perfect Commerce 115.76 0.143 7.58 0.015 6.27 0.026 129.60 0.083
Personal & Informatik – – 63.78 0.124 – – 63.78 0.041
Pitney Bowes Software 85.50 0.105 16.44 0.032 10.39 0.043 112.33 0.072
Planisware 9.64 0.012 11.17 0.022 1.10 0.005 21.90 0.014
Planview 41.08 0.051 21.52 0.042 0.70 0.003 63.30 0.040
Platsoft – – – – 7.26 0.030 7.26 0.005
Plusoft 5.78 0.007 – – – – 5.78 0.004
Poet Software Corp. 1.88 0.002 1.20 0.002 – – 3.08 0.002
Pointwise Inc. 1.61 0.002 – – – – 1.61 0.001
Powerise – – – – 24.92 0.104 24.92 0.016
Powerlan – – – – 10.49 0.044 10.49 0.007
Previsor 11.88 0.015 – – – – 11.88 0.008
Princeton Financial Sys. Inc. 22.23 0.027 3.82 0.007 0.26 0.001 26.31 0.017
proALPHA 1.83 0.002 43.17 0.084 – – 44.99 0.029
Prodacapo 0.04 0.000 2.57 0.005 – – 2.61 0.002
ProfitLine 15.83 0.020 – – – – 15.83 0.010
Promantek 3.78 0.005 – – – – 3.78 0.002
Pronto – – – – 27.26 0.114 27.26 0.017
ProQuest 8.41 0.010 – – – – 8.41 0.005
PROS Pricing Solutions 30.44 0.038 22.47 0.044 7.83 0.033 60.74 0.039
PSI 2.92 0.004 38.27 0.074 15.17 0.063 56.37 0.036
PTC 326.86 0.403 367.08 0.714 215.98 0.900 909.92 0.582
QAD 83.92 0.103 50.34 0.098 36.00 0.150 170.26 0.109
Quadramed 95.56 0.118 0.68 0.001 – – 96.24 0.062
Quest Software 1.14 0.001 0.77 0.001 0.13 0.001 2.04 0.001
QuickArrow 10.57 0.013 – – – – 10.57 0.007
RainMaker Software 3.63 0.004 – – – – 3.63 0.002
Ramco Systems 4.57 0.006 – – 16.24 0.068 20.81 0.013
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Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Random 1.16 0.001 – – – – 1.16 0.001
readhc – – – – 2.82 0.012 2.82 0.002
ReadSoft 18.75 0.023 49.94 0.097 – – 68.69 0.044
Realization Technologies 4.39 0.005 1.51 0.003 0.40 0.002 6.30 0.004
Rearden Commerce Inc. 7.47 0.009 1.58 0.003 – – 9.05 0.006
Recommind 12.00 0.015 1.38 0.003 – – 13.38 0.009
Red Hat 8.23 0.010 1.45 0.003 0.37 0.002 10.05 0.006
RedEye – – 3.89 0.008 – – 3.89 0.002
RedPrairie 88.85 0.110 29.53 0.057 6.50 0.027 124.88 0.080
Replicon 11.59 0.014 1.89 0.004 0.25 0.001 13.74 0.009
Responsys 62.59 0.077 9.58 0.019 4.30 0.018 76.47 0.049
Retalix 80.77 0.100 – – – – 80.77 0.052
Reval 15.78 0.019 4.45 0.009 – – 20.24 0.013
Revionics 9.10 0.011 – – – – 9.10 0.006
RightNow Technologies Inc. 137.10 0.169 37.28 0.073 11.56 0.048 185.93 0.119
Rocket Software 17.87 0.022 15.43 0.030 2.16 0.009 35.47 0.023
Royal Systems 1.40 0.002 – – – – 1.40 0.001
S1 78.14 0.096 27.89 0.054 2.73 0.011 108.76 0.070
Saba Software Inc. 66.18 0.082 13.14 0.026 8.26 0.034 87.58 0.056
Sage 664.82 0.820 1,138.07 2.215 69.09 0.288 1,871.98 1.196
Saint 2.98 0.004 – – – – 2.98 0.002
Salesforce.com 1,243.07 1.533 344.33 0.670 235.23 0.981 1,822.63 1.165
Samsung SDS – – – – 3.65 0.015 3.65 0.002
SAP 3,647.40 4.498 5,765.74 11.220 1,939.13 8.084 11,352.28 7.255
SAS 329.44 0.406 314.83 0.613 69.69 0.290 713.96 0.456
ScheduleSoft 2.75 0.003 – – – – 2.75 0.002
SciQuest 17.74 0.022 – – – – 17.74 0.011
SDC – – 0.39 0.001 – – 0.39 0.000
SDL International 58.97 0.073 49.31 0.096 9.72 0.041 118.00 0.075
Sedona Corp. 1.11 0.001 0.13 0.000 – – 1.25 0.001
Selectica Inc. 7.49 0.009 0.17 0.000 0.26 0.001 7.91 0.005
Selligent 0.33 0.000 17.46 0.034 – – 17.79 0.011
Sendmail 21.03 0.026 16.96 0.033 7.91 0.033 45.90 0.029
Senior Com – – – – 1.64 0.007 1.64 0.001
Senior Sistemas 39.63 0.049 – – – – 39.63 0.025
Serena 2.63 0.003 1.35 0.003 0.19 0.001 4.17 0.003
ServiceNow 1.03 0.001 – – – – 1.03 0.001
Shanghai Huateng – – – – 19.47 0.081 19.47 0.012
Shinewave – – – – 1.27 0.005 1.27 0.001
Shing Hang – – – – 2.02 0.008 2.02 0.001
SHL Group – – – – 8.23 0.034 8.23 0.005
Siemens 1,122.20 1.384 872.40 1.698 375.14 1.564 2,369.74 1.514
Siemens Enterprise
Communications
253.46 0.313 386.18 0.751 – – 639.64 0.409
Silicon Graphics 2.93 0.004 1.56 0.003 2.49 0.010 6.97 0.004
SilkRoad 37.13 0.046 3.76 0.007 6.11 0.025 47.00 0.030
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Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Silver Net Computer Systems
Ltd.
– – 5.37 0.010 – – 5.37 0.003
Silverlake – – – – 23.05 0.096 23.05 0.015
SimCorp 19.39 0.024 151.92 0.296 12.05 0.050 183.36 0.117
Singlee – – – – 8.79 0.037 8.79 0.006
Siquel 0.41 0.001 – – – – 0.41 0.000
Sistemas Bejerman 7.52 0.009 – – – – 7.52 0.005
Sitecore 24.50 0.030 21.50 0.042 4.00 0.017 50.00 0.032
SIT-QAD – – 1.86 0.004 – – 1.86 0.001
Siveco – – 12.98 0.025 – – 12.98 0.008
SkillSoft 111.79 0.138 20.82 0.041 7.07 0.029 139.69 0.089
Slingshot 2.18 0.003 – – – – 2.18 0.001
SmartSoftware Inc. 2.44 0.003 – – – – 2.44 0.002
SMS – – – – 4.09 0.017 4.09 0.003
Smyth Systems 7.40 0.009 – – – – 7.40 0.005
Socialtext 26.45 0.033 6.88 0.013 1.07 0.004 34.40 0.022
Soft Yazilim – – 0.35 0.001 – – 0.35 0.000
Softbrain Co. Ltd. – – – – 26.21 0.109 26.21 0.017
SofTech Inc. 1.30 0.002 1.53 0.003 1.03 0.004 3.86 0.002
Softland 18.48 0.023 – – – – 18.48 0.012
Softpower – – – – 0.70 0.003 0.70 0.000
Software Innovation – – 23.44 0.046 – – 23.44 0.015
Solipsis – – 3.42 0.007 – – 3.42 0.002
Soluciones-ar 1.14 0.001 – – – – 1.14 0.001
Sonda 5.16 0.006 – – – – 5.16 0.003
Sopheon 7.01 0.009 3.51 0.007 0.04 0.000 10.56 0.007
Sopra Group – – 230.74 0.449 – – 230.74 0.147
Spectra – – – – 2.95 0.012 2.95 0.002
Spigit 14.87 0.018 – – – – 14.87 0.010
SQL Software 0.47 0.001 – – – – 0.47 0.000
SS&C Technologies 193.63 0.239 19.69 0.038 – – 213.32 0.136
Star Storage – – 0.92 0.002 – – 0.92 0.001
Strategy – – – – 8.18 0.034 8.18 0.005
Stringdata – – 0.56 0.001 – – 0.56 0.000
Successfactors 196.67 0.243 50.89 0.099 7.96 0.033 255.52 0.163
Sumisho Computer Systems
Corp.
– – – – 70.15 0.292 70.15 0.045
Summit – – – – 2.94 0.012 2.94 0.002
SumTotal 103.06 0.127 18.04 0.035 5.76 0.024 126.86 0.081
Sunfish – – – – 0.74 0.003 0.74 0.000
SunGard 1,042.85 1.286 264.76 0.515 97.76 0.408 1,405.37 0.898
Sunyard – – – – 4.88 0.020 4.88 0.003
Superdata – – – – 24.22 0.101 24.22 0.015
SuperOffice 0.69 0.001 48.90 0.095 0.32 0.001 49.91 0.032
Supplychain Connect 5.83 0.007 – – – – 5.83 0.004
SupplyOn 8.44 0.010 9.16 0.018 0.40 0.002 18.01 0.012
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Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Swisslog 58.34 0.072 81.41 0.158 8.06 0.034 147.81 0.094
Symantec 51.38 0.063 22.02 0.043 – – 73.39 0.047
Synopsys 703.54 0.868 196.85 0.383 559.33 2.332 1,459.72 0.933
Synygy 39.86 0.049 4.00 0.008 0.53 0.002 44.39 0.028
Syspro 24.59 0.030 38.51 0.075 8.11 0.034 71.20 0.046
Systex – – – – 32.42 0.135 32.42 0.021
Tagetik 0.52 0.001 17.00 0.033 – – 17.52 0.011
Take Solutions 9.94 0.012 2.42 0.005 4.34 0.018 16.70 0.011
Talentsoft 0.62 0.001 7.04 0.014 0.08 0.000 7.74 0.005
Taleo 221.12 0.273 12.53 0.024 16.88 0.070 250.53 0.160
Talisma – – – – 9.04 0.038 9.04 0.006
Tally – – – – 39.91 0.166 39.91 0.026
Tavant Technologies 16.53 0.020 – – – – 16.53 0.011
TCS – – – – 13.26 0.055 13.26 0.008
Tealeaf Technology 9.28 0.011 1.72 0.003 – – 11.00 0.007
Technology One – – – – 23.99 0.100 23.99 0.015
Tecsys Inc. 13.20 0.016 0.04 0.000 – – 13.23 0.008
TEDS 12.80 0.016 1.17 0.002 – – 13.97 0.009
Telesoft 2.77 0.003 – – – – 2.77 0.002
Telligent 30.53 0.038 12.17 0.024 – – 42.70 0.027
TELUS (Emergis) 52.55 0.065 – – – – 52.55 0.034
Temenos 82.76 0.102 214.14 0.417 16.31 0.068 313.21 0.200
Teradata 27.66 0.034 45.63 0.089 11.53 0.048 84.81 0.054
Think3 2.54 0.003 37.85 0.074 2.62 0.011 43.00 0.027
Thomson Reuters 141.32 0.174 54.85 0.107 0.99 0.004 197.16 0.126
Tian Jian – – – – 8.93 0.037 8.93 0.006
TIBCO 3.91 0.005 2.36 0.005 1.54 0.006 7.81 0.005
Tibersoft 2.53 0.003 – – – – 2.53 0.002
Timecentre 14.88 0.018 – – – – 14.88 0.010
TmaxSoft – – – – 0.06 0.000 0.06 0.000
Tomax Corp. 14.10 0.017 – – – – 14.10 0.009
Top Image Systems 2.69 0.003 16.39 0.032 2.88 0.012 21.96 0.014
Torex – – 173.94 0.338 23.17 0.097 197.11 0.126
Toshiba Solutions Corp. – – – – 37.97 0.158 37.97 0.024
Total Logistics – – – – 1.81 0.008 1.81 0.001
TotalSoft – – 8.74 0.017 – – 8.74 0.006
TOTVS 627.00 0.773 0.22 0.000 – – 627.22 0.401
Trace One 3.51 0.004 12.13 0.024 3.13 0.013 18.77 0.012
Trintech Group PLC 18.04 0.022 8.20 0.016 1.96 0.008 28.20 0.018
Triple Point Technology 38.75 0.048 10.91 0.021 0.93 0.004 50.59 0.032
Trisunwyse – – – – 2.11 0.009 2.11 0.001
TRS – – – – 1.62 0.007 1.62 0.001
TSS 1.22 0.001 0.30 0.001 0.14 0.001 1.65 0.001
TXT e-Solutions 0.46 0.001 11.62 0.023 – – 12.08 0.008
Tyler Technologies 163.49 0.202 – – – – 163.49 0.104
UFIDA – – – – 333.99 1.392 333.99 0.213
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Ultimate Software 216.00 0.266 – – – – 216.00 0.138
Unanet Technologies 4.84 0.006 0.14 0.000 – – 4.98 0.003
Unicom Systems 2.03 0.003 9.22 0.018 – – 11.26 0.007
Unisys 44.45 0.055 27.95 0.054 28.59 0.119 100.99 0.065
UNIT4 20.74 0.026 379.34 0.738 18.12 0.076 418.20 0.267
update software – – 29.15 0.057 – – 29.15 0.019
Upsidesoft 13.37 0.016 2.44 0.005 – – 15.82 0.010
Vanguard – – – – 4.59 0.019 4.59 0.003
Vendavo 46.30 0.057 14.26 0.028 – – 60.56 0.039
Verint Systems 258.85 0.319 136.16 0.265 101.39 0.423 496.40 0.317
Versata 90.47 0.112 27.54 0.054 1.79 0.007 119.80 0.077
Versys 2.47 0.003 0.17 0.000 – – 2.64 0.002
Vertex Inc. 69.08 0.085 – – – – 69.08 0.044
ViaPeople 2.18 0.003 – – – – 2.18 0.001
Viewpoint Construction
Software
18.64 0.023 – – – – 18.64 0.012
Visma – – 374.51 0.729 – – 374.51 0.239
Vivisimo 17.46 0.022 1.99 0.004 – – 19.45 0.012
VMware 78.75 0.097 7.66 0.015 – – 86.41 0.055
Wall Street Systems 24.22 0.030 74.26 0.145 8.93 0.037 107.41 0.069
WebTrends 64.03 0.079 27.98 0.054 0.93 0.004 92.94 0.059
White Information Networking – – – – 2.47 0.010 2.47 0.002
Win Estimator Inc. 11.15 0.014 – – – – 11.15 0.007
Wipro Healthcare – – – – 6.06 0.025 6.06 0.004
WISE iTech – – – – 0.86 0.004 0.86 0.001
Wizrom – – 1.85 0.004 – – 1.85 0.001
WMSL – – – – 3.90 0.016 3.90 0.002
Wolters Kluwer Financial
Services
17.51 0.022 50.43 0.098 3.09 0.013 71.03 0.045
Workcube – – 0.26 0.001 – – 0.26 0.000
Workday Inc. 304.00 0.375 – – – – 304.00 0.194
WorkForce Software 12.20 0.015 – – – – 12.20 0.008
Works Applications Co. Ltd. – – – – 192.47 0.802 192.47 0.123
Workstream 7.85 0.010 – – – – 7.85 0.005
Xactly Corp. 46.29 0.057 2.56 0.005 – – 48.86 0.031
Xnear 0.47 0.001 – – – – 0.47 0.000
xTuple 5.04 0.006 0.27 0.001 – – 5.31 0.003
Yardi 72.03 0.089 17.80 0.035 1.72 0.007 91.56 0.059
Younglimwon Softlab – – – – 6.62 0.028 6.62 0.004
Zhifang S&T – – – – 2.18 0.009 2.18 0.001
Zhonglian – – – – 2.78 0.012 2.78 0.002
Zilliant Inc. 7.00 0.009 0.40 0.001 0.08 0.000 7.48 0.005
Zionex – – – – 2.82 0.012 2.82 0.002
Zoho 8.33 0.010 6.96 0.014 0.93 0.004 16.22 0.010
Zoner Software 0.45 0.001 0.76 0.001 0.08 0.000 1.29 0.001
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Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Zucchetti 1.60 0.002 247.25 0.481 – – 248.84 0.159
Zycus 15.49 0.019 – – – – 15.49 0.010
ZyLAB North America LLC 2.15 0.003 10.87 0.021 2.97 0.012 15.98 0.010
Subtotal 61,448.33 75.774 41,222.44 80.217 19,685.07 82.060 122,355.84 78.197
Other 19,645.64 24.226 10,166.12 19.783 4,303.64 17.940 34,115.39 21.803
Total 81,093.96 100.000 51,388.56 100.000 23,988.70 100.000 156,471.23 100.000
Source: IDC, 2012
T A B L E 1 1
W o r l d w i d e S y s t e m I n f r a s t r u c t u r e S o f t w a r e R e v e n u e b y T o p 5 0 V e n d o r s ,
2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Microsoft 23,075.6 25,777.2 26,248.3 1.8 28.89 1
IBM 7,102.2 7,519.9 7,930.0 5.5 8.73 2
Symantec 5,952.4 5,905.9 6,294.1 6.6 6.93 3
EMC 3,368.3 3,814.4 4,351.7 14.1 4.79 4
HP 3,961.9 4,063.4 4,059.0 -0.1 4.47 5
VMware 1,822.1 2,582.3 3,370.3 30.5 3.71 6
CA Technologies 2,424.9 2,511.6 2,641.4 5.2 2.91 7
Intel Corp. 1,741.7 1,823.1 1,924.2 5.5 2.12 8
BMC 1,404.0 1,474.6 1,598.1 8.4 1.76 9
Citrix 1,154.6 1,297.4 1,471.0 13.4 1.62 10
Fujitsu 1,251.9 1,327.6 1,434.2 8.0 1.58 11
NetApp 1,125.0 1,292.5 1,290.2 -0.2 1.42 12
Hitachi 1,034.2 1,130.3 1,250.4 10.6 1.38 13
Trend Micro 1,019.2 1,081.8 1,208.7 11.7 1.33 14
NEC 845.5 930.4 1,041.0 11.9 1.15 15
Attachmate 976.2 958.8 989.7 3.2 1.09 16
Apple 692.2 804.5 905.8 12.6 1.00 17
Red Hat 553.3 658.3 820.4 24.6 0.90 18
Oracle 760.9 772.0 760.0 -1.6 0.84 19
Kaspersky Lab 391.5 537.9 613.0 14.0 0.67 20
Quest Software 410.5 482.5 566.9 17.5 0.62 21
HDS 300.3 352.6 564.4 60.1 0.62 22
Cisco 421.7 457.9 445.0 -2.8 0.49 23
Sophos 307.2 313.9 366.0 16.6 0.40 24
CommVault 234.2 276.2 351.5 27.3 0.39 25
Check Point Software Technologies 356.2 359.5 327.4 -8.9 0.36 26
SafeNet Inc. 294.8 300.1 321.2 7.0 0.35 27
Research In Motion 236.1 276.6 309.4 11.9 0.34 28
Compuware 252.1 273.0 297.0 8.8 0.33 29
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2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Adobe 293.1 290.4 287.4 -1.0 0.32 30
Websense 251.4 251.4 254.8 1.4 0.28 31
AVG Technologies (formerly
Grisoft)
195.1 205.3 206.7 0.7 0.23 32
F-Secure Corp. 174.2 172.3 197.9 14.9 0.22 33
ESET 174.6 183.5 197.6 7.7 0.22 34
Solarwinds 104.9 148.9 187.7 26.1 0.21 35
Alcatel-Lucent 149.5 161.5 176.6 9.3 0.19 36
Dell 107.2 138.4 171.4 23.8 0.19 37
Vision Solutions Inc. 131.4 163.3 170.3 4.3 0.19 38
LANDesk Software 131.9 153.1 168.2 9.9 0.19 39
Panda Security 154.6 154.3 167.0 8.2 0.18 40
Unisys 157.2 153.1 164.0 7.1 0.18 41
OpenText 163.4 156.8 154.8 -1.3 0.17 42
Bull SAS 136.8 140.0 147.5 5.4 0.16 43
ASG 108.6 110.4 136.8 24.0 0.15 44
Acronis 112.3 125.3 130.9 4.4 0.14 45
Webroot 128.1 140.0 129.9 -7.2 0.14 46
Kaseya 93.0 111.4 124.7 11.9 0.14 47
Nomura Research Institute Ltd. 101.6 111.9 124.6 11.3 0.14 48
Google Inc. 102.6 108.6 120.5 10.9 0.13 49
LogMeIn Inc. 74.4 101.1 119.5 18.2 0.13 50
Subtotal 66,516.5 72,637.2 77,289.1 6.4 85.08
Other 10,880.4 11,948.6 13,558.2 13.5 14.92
Total 77,397.0 84,585.8 90,847.2 7.4 100.00
Source: IDC, 2012
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2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
ABC Systems 7.1 7.5 7.8 4.2 0.009 193
Abiquo – 1.2 3.0 153.6 0.003 233
Accelops – 1.5 5.5 266.7 0.006 208
Acronis 112.3 125.3 130.9 4.4 0.144 45
Actiance (formerly FaceTime) 12.3 13.0 14.7 12.8 0.016 156
Adaptive – – 10.5 NA 0.012 177
Adaptive Computing 13.0 20.0 22.0 10.0 0.024 117
Adobe 293.1 290.4 287.4 -1.0 0.316 30
Advanced Systems Concepts 14.1 15.7 20.4 29.6 0.022 124
Ahnlab Inc. 28.6 34.4 38.2 11.1 0.042 94
Alcatel-Lucent 149.5 161.5 176.6 9.3 0.194 36
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2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Alloy Software 1.1 1.1 1.1 4.1 0.001 250
Alps System Integration 23.1 25.6 30.3 18.2 0.033 109
AppDynamics – 0.7 6.0 757.1 0.007 204
Apple 692.2 804.5 905.8 12.6 0.997 17
Aranda Software 10.7 13.9 18.9 35.4 0.021 133
ASG 108.6 110.4 136.8 24.0 0.151 44
Atempo 42.0 44.1 47.9 8.6 0.053 83
Attachmate 976.2 958.8 989.7 3.2 1.089 16
Avast Software 25.3 48.5 68.1 40.4 0.075 74
Avaya Inc. – 67.0 73.3 9.5 0.081 70
AVG Technologies (formerly
Grisoft)
195.1 205.3 206.7 0.7 0.228 32
Axios Systems 12.0 11.9 13.1 10.5 0.014 161
Axway 25.1 22.6 19.8 -12.4 0.022 128
B & L Associates 11.5 12.0 12.1 1.3 0.013 166
BackOffice Associates 0.5 0.7 0.8 4.3 0.001 257
Balabit 1.2 0.8 0.9 12.8 0.001 254
Barracuda 1.8 12.2 17.2 41.3 0.019 140
Beta Systems Software AG 40.9 53.9 43.5 -19.3 0.048 88
Birdstep Technology 16.5 13.4 14.5 8.5 0.016 157
BitDefender – – 107.0 NA 0.118 52
Blue Coat 2.1 4.2 4.4 3.1 0.005 218
Bluestripe Software 0.4 1.5 9.2 513.3 0.010 183
BMC 1,404.0 1,474.6 1,598.1 8.4 1.759 9
Bradmark Technologies Inc. 1.9 1.9 2.0 5.3 0.002 243
Brainzsquare 7.2 6.5 7.1 8.3 0.008 197
BSP 30.9 33.2 35.6 7.2 0.039 99
Bull SAS 136.8 140.0 147.5 5.4 0.162 43
C2C 8.1 9.4 11.4 21.0 0.013 172
CA Technologies 2,424.9 2,511.6 2,641.4 5.2 2.907 7
Canon IT Solutions 12.6 13.8 15.6 12.8 0.017 150
CFEngine – – 2.0 NA 0.002 242
Check Point Software Technologies 356.2 359.5 327.4 -8.9 0.360 26
CiRBA 7.0 9.4 12.2 29.4 0.013 164
Cisco 421.7 457.9 445.0 -2.8 0.490 23
Citrix 1,154.6 1,297.4 1,471.0 13.4 1.619 10
Comarch SA 1.0 1.3 1.4 5.4 0.002 248
CommVault 234.2 276.2 351.5 27.3 0.387 25
Compuware 252.1 273.0 297.0 8.8 0.327 29
Correlsense 3.6 7.5 7.9 5.3 0.009 192
Courion Corp. 19.3 20.8 22.1 6.0 0.024 116
Critical Path 8.4 11.7 5.3 -54.7 0.006 211
CS2C 3.5 2.9 3.2 10.4 0.003 230
CyberOne 2.2 – – NA – 264
Data Global (formerly GFT Inboxx) 7.7 8.2 8.8 7.3 0.010 188
DataCore Software 33.5 28.9 31.8 10.0 0.035 106
Datawatch Corp. 2.0 1.6 2.0 28.8 0.002 241
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2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Dell 107.2 138.4 171.4 23.8 0.189 37
Digicert 1.7 1.6 1.6 0.8 0.002 247
Digital Arts 22.1 26.4 31.6 19.7 0.035 107
Diskeeper Corp. 14.0 11.1 9.1 -18.3 0.010 184
Dr.Web – – 38.3 NA 0.042 93
Dream Security 3.3 3.7 4.1 11.6 0.005 219
DynamicOps 4.7 7.6 17.2 126.3 0.019 141
EastSoft 2.0 2.6 3.1 18.8 0.003 232
eG Innovations 7.9 9.2 15.8 71.3 0.017 147
Egenera Inc. 22.8 24.2 25.5 5.6 0.028 112
eGlobal System – 2.6 5.4 108.9 0.006 209
eIQ Networks Inc. 9.4 15.0 17.1 14.2 0.019 143
Embarcadero Technologies 9.0 9.5 10.1 6.1 0.011 180
Embotics 3.5 3.9 3.0 -23.1 0.003 235
EMC 3,368.3 3,814.4 4,351.7 14.1 4.790 4
Empirix 16.8 17.6 18.7 6.2 0.021 134
ENEA 30.8 34.4 42.3 23.0 0.047 91
Enterasys Networks Inc. 81.5 69.0 78.8 14.2 0.087 66
Entrust Inc. 72.6 78.7 43.0 -45.4 0.047 89
ESET 174.6 183.5 197.6 7.7 0.217 34
Esker Software 20.0 14.7 15.6 5.8 0.017 149
Eurosoft (UK) 4.6 4.8 5.0 3.8 0.005 214
EVault (A Seagate Company) 87.1 89.8 95.6 6.4 0.105 56
Falconstor Software Inc. 83.7 82.8 92.1 11.3 0.101 60
Fasoo.com 10.0 11.7 12.4 6.0 0.014 163
Fenestrae BV 7.2 7.4 7.7 3.0 0.008 194
Flexera Software 42.1 44.3 75.0 69.2 0.083 69
Fortinet 12.6 16.2 21.7 33.5 0.024 120
FrontRange Solutions Inc. 82.9 86.5 94.9 9.6 0.104 58
F-Secure Corp. 174.2 172.3 197.9 14.9 0.218 33
Fujitsu 1,251.9 1,327.6 1,434.2 8.0 1.579 11
Gale Technologies 1.2 2.5 3.7 48.0 0.004 224
Gemalto 89.5 87.0 95.0 9.2 0.105 57
Global Relay 16.1 18.6 23.2 25.0 0.026 115
Google Inc. 102.6 108.6 120.5 10.9 0.133 49
Green Hills Software 47.8 48.7 53.8 10.4 0.059 80
GT Software 1.1 1.1 0.9 -18.4 0.001 255
Guanqun Jinchen 8.7 8.6 8.9 4.3 0.010 186
Guidance 73.1 84.3 79.3 -6.0 0.087 65
Hauri Inc. 6.3 7.2 7.1 -1.4 0.008 198
HDS 300.3 352.6 564.4 60.1 0.621 22
Help/Systems 9.7 10.4 11.1 7.1 0.012 173
Heroix Corp. 10.6 11.1 20.5 84.1 0.023 123
HID Global 40.1 38.9 34.7 -10.9 0.038 101
Hitachi 1,034.2 1,130.3 1,250.4 10.6 1.376 13
Hornbill Systems Ltd. 13.8 14.8 16.5 11.5 0.018 144
HP 3,961.9 4,063.4 4,059.0 -0.1 4.468 5
©2012 IDC #235326 119
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2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Huawei 2.2 2.6 3.1 23.2 0.003 231
IBM 7,102.2 7,519.9 7,930.0 5.5 8.729 2
Inca Internet 8.3 9.9 10.8 10.0 0.012 176
Infosec 3.9 4.4 4.7 6.4 0.005 217
InfoTel Corp. 6.2 7.1 8.6 20.4 0.009 189
InfoVista 38.5 52.0 52.6 1.1 0.058 81
Initech 6.6 7.7 9.0 16.9 0.010 185
Integrated Research (DBA
Prognosis)
31.5 34.5 44.5 29.2 0.049 86
Intel Corp. 1,741.7 1,823.1 1,924.2 5.5 2.118 8
Ipswitch 18.9 19.7 25.0 26.8 0.028 113
ISIS Papyrus 31.4 31.7 32.5 2.5 0.036 104
iVirtua 11.3 11.8 12.2 3.1 0.013 165
Jiangmin 13.5 6.8 6.3 -7.2 0.007 201
JiranSoft 3.9 5.3 6.2 18.4 0.007 202
JIT 17.2 20.6 25.8 25.0 0.028 111
Kaavo 0.5 1.2 3.2 166.7 0.004 229
Kaseya 93.0 111.4 124.7 11.9 0.137 47
Kaspersky Lab 391.5 537.9 613.0 14.0 0.675 20
Kaspersky Lab China - JV 58.1 – – NA – 265
Keynote Systems Inc. 45.6 47.8 56.0 17.3 0.062 77
Keyware 3.6 3.4 3.5 4.2 0.004 226
Kingsoft 14.7 11.0 12.0 8.9 0.013 167
Kofax 8.8 8.7 11.0 26.4 0.012 174
Ksign 1.7 3.3 8.5 158.4 0.009 190
LANDesk Software 131.9 153.1 168.2 9.9 0.185 39
Layer 7 Technologies 6.1 13.0 12.5 -3.7 0.014 162
Levi, Ray & Shoup Inc. 88.4 87.4 97.9 12.0 0.108 54
LiveOffice 26.0 32.0 36.2 13.0 0.040 98
LogMeIn Inc. 74.4 101.1 119.5 18.2 0.131 50
Lumension Security 71.4 76.4 82.2 7.7 0.091 64
LynuxWorks Inc. 11.5 12.0 13.2 10.1 0.015 160
M86 Security – 6.8 7.2 6.7 0.008 196
ManageIQ 1.5 3.0 6.0 100.0 0.007 203
Mandriva 4.0 3.4 3.7 9.3 0.004 222
MarkAny 6.2 6.1 5.8 -3.8 0.006 207
Matrix42 37.0 39.1 42.5 8.7 0.047 90
Mentor Graphics 36.6 42.2 54.8 30.0 0.060 78
Metron Technology Ltd. AG 2.4 2.7 5.0 83.7 0.005 215
Microsoft 23,075.6 25,777.2 26,248.3 1.8 28.893 1
Mimecast 15.7 31.1 45.1 45.0 0.050 84
Multima Corp. 3.3 3.3 3.6 7.0 0.004 225
nCircle 16.6 19.7 30.0 52.2 0.033 110
NEC 845.5 930.4 1,041.0 11.9 1.146 15
NetApp 1,125.0 1,292.5 1,290.2 -0.2 1.420 12
netEvidence 4.5 4.7 5.1 8.6 0.006 213
netForensics 18.5 14.8 17.4 17.8 0.019 138
120 #235326 ©2012 IDC
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2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Netop Solutions 15.8 16.5 16.5 0.0 0.018 146
Netsecure Technology 0.9 0.8 0.9 6.2 0.001 253
Netuitive 15.5 26.4 45.0 70.5 0.050 85
New Relic – – 14.0 NA 0.015 158
NICSTECH 2.3 2.6 1.8 -30.0 0.002 244
Nilesoft 0.8 0.8 0.9 6.0 0.001 256
Nimbula – – 1.0 NA 0.001 252
nKia 6.3 3.8 4.0 6.8 0.004 221
Nolio Software 0.3 1.5 1.7 11.1 0.002 245
Nomura Research Institute Ltd. 101.6 111.9 124.6 11.3 0.137 48
Norman ASA 43.9 47.0 53.9 14.8 0.059 79
Nortel Networks 58.8 – – NA – 266
NovaStor 8.3 9.5 10.3 8.8 0.011 178
NsFocus 4.6 5.1 7.4 44.3 0.008 195
NuBridges 7.8 12.0 11.5 -4.1 0.013 169
Numara Software 89.0 93.4 92.0 -1.5 0.101 61
Nuri Telecom 3.9 1.5 1.2 -23.3 0.001 249
Omtool Ltd. 15.1 15.6 15.4 -1.3 0.017 152
OpenText 163.4 156.8 154.8 -1.3 0.170 42
OPNET 68.3 90.7 107.4 18.4 0.118 51
Opscode – 0.7 3.0 328.6 0.003 234
Optier 31.5 44.0 43.9 -0.3 0.048 87
Oracle 760.9 772.0 760.0 -1.6 0.837 19
ORSYP SA 33.7 33.5 35.5 6.0 0.039 100
Oullim Information Technology 0.0 0.0 0.0 1.4 0.000 263
Panda Security 154.6 154.3 167.0 8.2 0.184 40
Parallels 80.4 85.0 86.7 1.9 0.095 62
Parature Inc. 3.0 3.1 3.4 7.3 0.004 228
Penta Security Systems 3.6 6.1 6.8 11.8 0.008 200
Platform Computing 73.3 76.6 78.3 2.2 0.086 67
Plus Technologies 3.3 5.7 4.9 -14.1 0.005 216
Precise Software 28.3 28.7 30.6 6.4 0.034 108
Primeur 2.8 2.2 2.4 8.9 0.003 239
Progress Software Corp. 12.3 14.5 14.9 2.6 0.016 154
Proofpoint 8.0 18.7 22.0 17.6 0.024 118
Puppet Labs – – 2.5 NA 0.003 237
Quality Corp. 21.1 18.8 20.3 8.1 0.022 125
Qualys 57.6 65.3 71.5 9.5 0.079 71
Quest Software 410.5 482.5 566.9 17.5 0.624 21
Rapid7 11.2 19.1 32.0 67.5 0.035 105
Raxco 4.3 3.7 4.1 10.0 0.005 220
RealNetworks Inc. 99.1 74.0 67.3 -9.1 0.074 75
Red Flag Software Co. Ltd. 6.3 5.1 5.9 14.9 0.006 206
Red Hat 553.3 658.3 820.4 24.6 0.903 18
Redwood 32.9 34.9 36.7 5.1 0.040 97
Research In Motion 236.1 276.6 309.4 11.9 0.341 28
Resonate Inc. 7.1 7.5 6.0 -20.0 0.007 205
©2012 IDC #235326 121
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W o r l d w i d e S y s t e m I n f r a s t r u c t u r e S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )
2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Rightscale 5.5 6.8 19.2 182.4 0.021 129
Rising 79.0 26.1 24.3 -6.9 0.027 114
Rocket Software 20.0 20.0 17.2 -14.2 0.019 142
SafeNet Inc. 294.8 300.1 321.2 7.0 0.354 27
SAP 46.7 52.8 76.8 45.5 0.085 68
SAS 38.6 39.4 40.4 2.5 0.044 92
ScienceLogic 7.5 12.0 15.8 31.3 0.017 148
SDC – – 0.3 NA 0.000 261
Secuve 4.5 6.4 7.0 9.9 0.008 199
ServiceNow 25.3 55.6 97.8 75.9 0.108 55
SEVEN Networks Inc. 19.0 18.7 17.3 -7.4 0.019 139
SGA 4.3 4.6 8.9 92.3 0.010 187
Shanghai Koal 13.4 16.7 18.7 11.6 0.021 135
Siemens 32.0 – – NA – 267
Sightline Systems 7.5 10.7 11.4 7.0 0.013 171
Silicon Graphics 25.1 25.6 33.2 29.4 0.037 102
Skybox Security 14.2 15.6 17.6 12.9 0.019 137
SOA Software Inc. 25.6 25.9 21.5 -17.0 0.024 121
SoftCamp 9.3 9.0 9.6 5.9 0.011 181
Softforum 7.8 9.4 9.6 2.0 0.011 182
SoftRun 2.8 – – NA – 268
Software Engineering of America 52.6 52.1 52.0 -0.3 0.057 82
Solarwinds 104.9 148.9 187.7 26.1 0.207 35
Solipsis 1.0 1.0 1.0 0.2 0.001 251
Sophos 307.2 313.9 366.0 16.6 0.403 24
SourceFire 20.7 26.1 33.1 26.9 0.036 103
Star Storage – 0.1 0.5 316.7 0.001 258
SteelEye Technology Inc. (SIOS) 8.2 8.5 11.5 35.8 0.013 170
Stonebranch 10.0 11.0 11.7 6.4 0.013 168
Stringdata 0.4 0.3 0.4 28.8 0.000 259
SumTotal 4.7 4.9 5.3 8.1 0.006 212
SupportSoft 0.7 10.7 14.9 39.4 0.016 153
Symantec 5,952.4 5,905.9 6,294.1 6.6 6.928 3
Syncsort 53.2 57.3 60.1 4.8 0.066 76
Tealeaf Technology 9.9 10.4 11.0 6.0 0.012 175
Teamquest Corp. 19.3 19.1 20.3 6.5 0.022 126
TechExcel Inc. 2.0 2.0 2.2 8.6 0.002 240
Tectia 11.7 11.5 10.1 -11.8 0.011 179
TIBCO 33.1 33.1 37.9 14.5 0.042 96
TOTVS 0.1 0.1 0.2 30.1 0.000 262
Trend Micro 1,019.2 1,081.8 1,208.7 11.7 1.330 14
Tripwire Inc. 74.9 83.8 94.6 12.8 0.104 59
Trustwave 25.0 58.0 68.8 18.7 0.076 72
Turbolinux Inc. 3.6 3.2 3.5 8.2 0.004 227
UC4 54.0 62.4 68.2 9.3 0.075 73
Ultrapower 13.3 13.6 16.5 21.6 0.018 145
Unet System 2.9 3.2 2.6 -19.6 0.003 236
122 #235326 ©2012 IDC
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2009 2010 2011
2010–2011
Growth (%)
2011 Share
(%) 2011 Rank
Unicom Systems 18.8 19.3 19.1 -1.2 0.021 130
UNIFY Corp. 7.0 13.0 13.8 6.8 0.015 159
Unisys 157.2 153.1 164.0 7.1 0.180 41
Uptime Software 6.0 7.4 8.5 15.0 0.009 191
USU Software AG 16.4 17.3 20.9 20.8 0.023 122
Vasco 17.2 18.5 20.1 8.7 0.022 127
VBA 0.2 0.2 – NA – 269
Veeam 29.8 46.0 84.9 84.4 0.093 63
Venus Tec 2.3 2.6 3.7 41.6 0.004 223
Versata 20.2 21.2 21.8 2.7 0.024 119
Vision Solutions Inc. 131.4 163.3 170.3 4.3 0.187 38
VMTurbo – – 2.5 NA 0.003 238
VMware 1,822.1 2,582.3 3,370.3 30.5 3.710 6
Warevalley – 3.0 5.4 78.9 0.006 210
Waterford Technologies 14.3 15.6 18.9 20.9 0.021 132
Wavelink Corp. 20.3 20.5 19.0 -7.5 0.021 131
Webroot 128.1 140.0 129.9 -7.2 0.143 46
Websense 251.4 251.4 254.8 1.4 0.280 31
Webspy 0.3 0.4 0.4 10.5 0.000 260
WINS Technet 1.3 1.4 1.6 12.3 0.002 246
Zenoss 4.5 7.0 14.8 111.5 0.016 155
ZL Technologies 14.8 16.6 18.2 9.4 0.020 136
Zoho 37.0 46.3 102.2 120.6 0.113 53
Zucchetti 30.9 33.5 38.2 14.0 0.042 95
Zyrion 2.0 3.8 15.5 310.9 0.017 151
Subtotal 70,496.2 76,913.9 82,376.6 7.1 90.676
Other 6,900.7 7,672.0 8,470.6 10.4 9.324
Total 77,397.0 84,585.8 90,847.2 7.4 100.000
Source: IDC, 2012
T A B L E 1 3
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2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
ABC Systems 5.09 0.011 2.09 0.007 0.60 0.003 7.79 0.009
Abiquo 2.31 0.005 0.35 0.001 0.38 0.002 3.04 0.003
Accelops 5.50 0.012 – – – – 5.50 0.006
Acronis 41.25 0.091 57.03 0.202 32.59 0.188 130.87 0.144
Actiance (formerly FaceTime) 10.60 0.023 3.44 0.012 0.64 0.004 14.69 0.016
Adaptive 7.26 0.016 2.80 0.010 0.40 0.002 10.46 0.012
Adaptive Computing 14.30 0.032 5.50 0.019 2.20 0.013 22.00 0.024
©2012 IDC #235326 123
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2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Adobe 134.47 0.298 114.01 0.403 38.88 0.224 287.36 0.316
Advanced Systems Concepts 12.75 0.028 5.88 0.021 1.78 0.010 20.40 0.022
Ahnlab Inc. 0.87 0.002 – – 37.35 0.215 38.22 0.042
Alcatel-Lucent 102.33 0.226 48.34 0.171 25.93 0.149 176.59 0.194
Alloy Software 0.96 0.002 0.13 0.000 0.06 0.000 1.15 0.001
Alps System Integration – – – – 30.30 0.174 30.30 0.033
AppDynamics 6.00 0.013 – – – – 6.00 0.007
Apple 508.52 1.125 233.93 0.827 163.35 0.940 905.79 0.997
Aranda Software 18.86 0.042 – – – – 18.86 0.021
ASG 88.38 0.196 41.96 0.148 6.51 0.037 136.85 0.151
Atempo 14.67 0.032 29.66 0.105 3.60 0.021 47.92 0.053
Attachmate 528.98 1.171 375.29 1.327 85.43 0.492 989.70 1.089
Avast Software 28.14 0.062 35.54 0.126 4.39 0.025 68.07 0.075
Avaya Inc. 35.88 0.079 25.88 0.092 11.59 0.067 73.35 0.081
AVG Technologies (formerly
Grisoft)
120.78 0.267 83.20 0.294 2.71 0.016 206.69 0.228
Axios Systems 4.46 0.010 7.95 0.028 0.69 0.004 13.09 0.014
Axway 15.96 0.035 3.83 0.014 – – 19.79 0.022
B & L Associates 10.25 0.023 1.87 0.007 – – 12.12 0.013
BackOffice Associates 0.63 0.001 0.15 0.001 – – 0.78 0.001
Balabit – – 0.89 0.003 – – 0.89 0.001
Barracuda 10.71 0.024 5.82 0.021 0.72 0.004 17.25 0.019
Beta Systems Software AG 5.54 0.012 37.95 0.134 – – 43.48 0.048
Birdstep Technology 1.83 0.004 12.71 0.045 – – 14.53 0.016
BitDefender 24.71 0.055 66.44 0.235 15.85 0.091 107.00 0.118
Blue Coat 2.66 0.006 1.19 0.004 0.54 0.003 4.38 0.005
Bluestripe Software 8.26 0.018 0.94 0.003 – – 9.20 0.010
BMC 986.69 2.183 496.81 1.757 114.62 0.659 1,598.12 1.759
Bradmark Technologies Inc. 1.73 0.004 0.24 0.001 0.01 0.000 1.98 0.002
Brainzsquare – – – – 7.06 0.041 7.06 0.008
BSP – – – – 35.58 0.205 35.58 0.039
Bull SAS 9.60 0.021 126.10 0.446 11.85 0.068 147.54 0.162
C2C 6.39 0.014 4.87 0.017 0.14 0.001 11.40 0.013
CA Technologies 1,689.21 3.738 649.19 2.296 302.97 1.743 2,641.37 2.907
Canon IT Solutions – – – – 15.55 0.089 15.55 0.017
CFEngine 2.00 0.004 – – – – 2.00 0.002
Check Point Software
Technologies
126.38 0.280 137.98 0.488 63.00 0.362 327.37 0.360
CiRBA 4.66 0.010 7.11 0.025 0.44 0.003 12.20 0.013
Cisco 348.60 0.771 83.47 0.295 12.93 0.074 445.00 0.490
Citrix 915.68 2.026 409.11 1.447 146.23 0.841 1,471.02 1.619
Comarch SA – – 1.38 0.005 – – 1.38 0.002
CommVault 226.70 0.502 81.66 0.289 43.17 0.248 351.53 0.387
Compuware 184.76 0.409 88.12 0.312 24.11 0.139 297.00 0.327
Correlsense 7.50 0.017 0.40 0.001 – – 7.90 0.009
124 #235326 ©2012 IDC
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2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Courion Corp. 17.82 0.039 4.24 0.015 – – 22.06 0.024
Critical Path 1.74 0.004 3.02 0.011 0.53 0.003 5.29 0.006
CS2C – – – – 3.16 0.018 3.16 0.003
Data Global (formerly GFT
Inboxx)
– – 8.83 0.031 – – 8.83 0.010
DataCore Software 1.48 0.003 23.85 0.084 6.47 0.037 31.80 0.035
Datawatch Corp. 1.53 0.003 0.48 0.002 – – 2.01 0.002
Dell 99.75 0.221 54.06 0.191 17.57 0.101 171.38 0.189
Digicert – – – – 1.56 0.009 1.56 0.002
Digital Arts – – – – 31.56 0.182 31.56 0.035
Diskeeper Corp. 5.80 0.013 2.96 0.010 0.34 0.002 9.09 0.010
Dr.Web 6.34 0.014 28.01 0.099 3.98 0.023 38.32 0.042
Dream Security – – – – 4.13 0.024 4.13 0.005
DynamicOps 12.70 0.028 3.75 0.013 0.75 0.004 17.20 0.019
EastSoft – – – – 3.09 0.018 3.09 0.003
eG Innovations 12.77 0.028 2.36 0.008 0.62 0.004 15.76 0.017
Egenera Inc. 15.58 0.034 6.69 0.024 3.24 0.019 25.52 0.028
eGlobal System – – – – 5.40 0.031 5.40 0.006
eIQ Networks Inc. 11.91 0.026 5.21 0.018 – – 17.13 0.019
Embarcadero Technologies 7.90 0.017 0.91 0.003 1.24 0.007 10.06 0.011
Embotics 2.67 0.006 0.33 0.001 – – 3.00 0.003
EMC 2,404.64 5.321 1,391.63 4.922 555.39 3.195 4,351.66 4.790
Empirix 13.56 0.030 2.48 0.009 2.68 0.015 18.72 0.021
ENEA 3.95 0.009 34.60 0.122 3.77 0.022 42.32 0.047
Enterasys Networks Inc. 58.72 0.130 20.07 0.071 – – 78.79 0.087
Entrust Inc. 30.38 0.067 9.92 0.035 2.67 0.015 42.97 0.047
ESET 65.04 0.144 99.60 0.352 32.92 0.189 197.56 0.217
Esker Software 5.34 0.012 7.99 0.028 2.27 0.013 15.60 0.017
Eurosoft (UK) 1.64 0.004 3.33 0.012 – – 4.97 0.005
EVault (A Seagate Company) 81.34 0.180 14.24 0.050 – – 95.58 0.105
Falconstor Software Inc. 55.84 0.124 20.71 0.073 15.58 0.090 92.12 0.101
Fasoo.com – – – – 12.42 0.071 12.42 0.014
Fenestrae BV 3.40 0.008 4.25 0.015 – – 7.65 0.008
Flexera Software 50.40 0.112 20.48 0.072 4.13 0.024 75.00 0.083
Fortinet 8.63 0.019 7.74 0.027 5.31 0.031 21.68 0.024
FrontRange Solutions Inc. 24.12 0.053 63.72 0.225 7.02 0.040 94.86 0.104
F-Secure Corp. 19.46 0.043 158.96 0.562 19.52 0.112 197.94 0.218
Fujitsu 68.18 0.151 87.61 0.310 1,278.45 7.355 1,434.23 1.579
Gale Technologies 2.96 0.007 0.74 0.003 – – 3.70 0.004
Gemalto 36.31 0.080 56.28 0.199 2.41 0.014 95.01 0.105
Global Relay 20.42 0.045 1.86 0.007 0.93 0.005 23.20 0.026
Google Inc. 100.25 0.222 17.06 0.060 3.21 0.018 120.52 0.133
Green Hills Software 45.64 0.101 7.41 0.026 0.77 0.004 53.82 0.059
GT Software 0.77 0.002 0.11 0.000 – – 0.88 0.001
Guanqun Jinchen – – – – 8.93 0.051 8.93 0.010
©2012 IDC #235326 125
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2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Guidance 68.34 0.151 8.83 0.031 2.12 0.012 79.29 0.087
Hauri Inc. – – – – 7.06 0.041 7.06 0.008
HDS 258.93 0.573 217.54 0.769 87.93 0.506 564.40 0.621
Help/Systems 3.52 0.008 7.57 0.027 – – 11.09 0.012
Heroix Corp. 16.94 0.037 3.09 0.011 0.46 0.003 20.50 0.023
HID Global 14.32 0.032 16.82 0.059 3.54 0.020 34.68 0.038
Hitachi 53.19 0.118 9.82 0.035 1,187.40 6.832 1,250.40 1.376
Hornbill Systems Ltd. 2.15 0.005 14.39 0.051 – – 16.54 0.018
HP 1,994.45 4.413 1,516.67 5.364 547.84 3.152 4,058.96 4.468
Huawei – – – – 3.14 0.018 3.14 0.003
IBM 3,879.43 8.584 2,927.88 10.355 1,122.71 6.459 7,930.02 8.729
Inca Internet – – – – 10.83 0.062 10.83 0.012
Infosec – – – – 4.71 0.027 4.71 0.005
InfoTel Corp. 3.45 0.008 5.15 0.018 – – 8.59 0.009
InfoVista 13.33 0.029 31.62 0.112 7.66 0.044 52.61 0.058
Initech – – – – 8.96 0.052 8.96 0.010
Integrated Research (DBA
Prognosis)
28.56 0.063 9.18 0.032 6.81 0.039 44.55 0.049
Intel Corp. 1,166.25 2.581 481.02 1.701 276.97 1.594 1,924.24 2.118
Ipswitch 20.75 0.046 4.02 0.014 0.24 0.001 25.00 0.028
ISIS Papyrus 4.83 0.011 26.33 0.093 1.33 0.008 32.50 0.036
iVirtua 12.18 0.027 – – – – 12.18 0.013
Jiangmin – – – – 6.32 0.036 6.32 0.007
JiranSoft – – – – 6.23 0.036 6.23 0.007
JIT – – – – 25.78 0.148 25.78 0.028
Kaavo 3.20 0.007 – – – – 3.20 0.004
Kaseya 71.33 0.158 43.80 0.155 9.54 0.055 124.67 0.137
Kaspersky Lab 170.40 0.377 380.20 1.345 62.44 0.359 613.04 0.675
Keynote Systems Inc. 46.48 0.103 8.40 0.030 1.12 0.006 56.00 0.062
Keyware – – 3.55 0.013 – – 3.55 0.004
Kingsoft – – – – 12.00 0.069 12.00 0.013
Kofax 2.13 0.005 8.52 0.030 0.35 0.002 11.00 0.012
Ksign – – – – 8.53 0.049 8.53 0.009
LANDesk Software 56.62 0.125 60.09 0.213 51.51 0.296 168.22 0.185
Layer 7 Technologies 10.27 0.023 1.47 0.005 0.77 0.004 12.51 0.014
Levi, Ray & Shoup Inc. 64.88 0.144 27.79 0.098 5.19 0.030 97.86 0.108
LiveOffice 33.99 0.075 1.99 0.007 0.17 0.001 36.15 0.040
LogMeIn Inc. 86.72 0.192 10.69 0.038 22.05 0.127 119.46 0.131
Lumension Security 53.91 0.119 25.70 0.091 2.63 0.015 82.24 0.091
LynuxWorks Inc. 6.68 0.015 4.90 0.017 1.64 0.009 13.22 0.015
M86 Security – – 7.22 0.026 – – 7.22 0.008
ManageIQ 5.40 0.012 0.47 0.002 0.13 0.001 6.00 0.007
Mandriva 1.78 0.004 1.91 0.007 0.03 0.000 3.73 0.004
MarkAny – – – – 5.83 0.034 5.83 0.006
Matrix42 16.38 0.036 26.17 0.093 – – 42.54 0.047
126 #235326 ©2012 IDC
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2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Mentor Graphics 37.14 0.082 6.56 0.023 11.11 0.064 54.82 0.060
Metron Technology Ltd. AG 2.65 0.006 0.77 0.003 1.54 0.009 4.96 0.005
Microsoft 12,867.47 28.473 8,555.58 30.259 4,825.25 27.762 26,248.30 28.893
Mimecast 11.25 0.025 33.78 0.119 0.07 0.000 45.10 0.050
Multima Corp. 2.98 0.007 0.58 0.002 – – 3.56 0.004
nCircle 27.30 0.060 1.99 0.007 0.71 0.004 29.99 0.033
NEC 30.78 0.068 20.77 0.073 989.43 5.693 1,040.97 1.146
NetApp 803.87 1.779 407.73 1.442 78.59 0.452 1,290.20 1.420
netEvidence 2.51 0.006 2.58 0.009 – – 5.09 0.006
netForensics 7.93 0.018 3.81 0.013 5.70 0.033 17.44 0.019
Netop Solutions 7.74 0.017 8.73 0.031 – – 16.48 0.018
Netsecure Technology – – – – 0.89 0.005 0.89 0.001
Netuitive 33.57 0.074 11.43 0.040 – – 45.00 0.050
New Relic 14.00 0.031 – – – – 14.00 0.015
NICSTECH – – – – 1.85 0.011 1.85 0.002
Nilesoft – – – – 0.88 0.005 0.88 0.001
Nimbula 1.00 0.002 – – – – 1.00 0.001
nKia – – – – 4.01 0.023 4.01 0.004
Nolio Software 0.46 0.001 1.21 0.004 – – 1.67 0.002
Nomura Research Institute Ltd. – – – – 124.57 0.717 124.57 0.137
Norman ASA 4.08 0.009 49.86 0.176 – – 53.94 0.059
NovaStor 4.23 0.009 6.00 0.021 0.06 0.000 10.28 0.011
NsFocus – – – – 7.36 0.042 7.36 0.008
NuBridges 9.48 0.021 2.03 0.007 – – 11.51 0.013
Numara Software 65.30 0.144 22.91 0.081 3.79 0.022 92.00 0.101
Nuri Telecom – – – – 1.16 0.007 1.16 0.001
Omtool Ltd. 13.48 0.030 1.65 0.006 0.26 0.002 15.39 0.017
OpenText 77.79 0.172 71.52 0.253 5.46 0.031 154.78 0.170
OPNET 82.37 0.182 22.84 0.081 2.23 0.013 107.43 0.118
Opscode 3.00 0.007 – – – – 3.00 0.003
Optier 32.88 0.073 9.58 0.034 1.44 0.008 43.90 0.048
Oracle 415.56 0.920 230.86 0.816 113.60 0.654 760.01 0.837
ORSYP SA 5.58 0.012 29.56 0.105 0.36 0.002 35.50 0.039
Oullim Information Technology – – – – 0.04 0.000 0.04 0.000
Panda Security 64.98 0.144 98.59 0.349 3.45 0.020 167.02 0.184
Parallels 50.75 0.112 30.64 0.108 5.27 0.030 86.65 0.095
Parature Inc. 3.02 0.007 0.34 0.001 – – 3.36 0.004
Penta Security Systems – – – – 6.84 0.039 6.84 0.008
Platform Computing 49.63 0.110 20.90 0.074 7.73 0.044 78.26 0.086
Plus Technologies 2.74 0.006 2.11 0.007 0.06 0.000 4.90 0.005
Precise Software 20.93 0.046 9.66 0.034 – – 30.58 0.034
Primeur – – 2.43 0.009 – – 2.43 0.003
Progress Software Corp. 12.14 0.027 – – 2.78 0.016 14.92 0.016
Proofpoint 18.12 0.040 2.69 0.010 1.18 0.007 21.99 0.024
Puppet Labs 2.50 0.006 – – – – 2.50 0.003
©2012 IDC #235326 127
T A B L E 1 3
W o r l d w i d e S y s t e m I n f r a s t r u c t u r e S o f t w a r e R e v e n u e b y V e n d o r a n d R e g i o n ,
2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Quality Corp. – – – – 20.32 0.117 20.32 0.022
Qualys 48.85 0.108 20.14 0.071 2.48 0.014 71.48 0.079
Quest Software 330.65 0.732 180.33 0.638 55.94 0.322 566.91 0.624
Rapid7 29.65 0.066 1.38 0.005 0.98 0.006 32.02 0.035
Raxco 2.79 0.006 0.98 0.003 0.33 0.002 4.10 0.005
RealNetworks Inc. 43.64 0.097 14.79 0.052 8.86 0.051 67.29 0.074
Red Flag Software Co. Ltd. – – – – 5.87 0.034 5.87 0.006
Red Hat 508.38 1.125 183.74 0.650 128.28 0.738 820.40 0.903
Redwood 19.45 0.043 16.86 0.060 0.42 0.002 36.73 0.040
Research In Motion 154.43 0.342 93.34 0.330 61.66 0.355 309.43 0.341
Resonate Inc. 5.30 0.012 0.47 0.002 0.20 0.001 5.97 0.007
Rightscale 14.59 0.032 2.41 0.009 2.20 0.013 19.20 0.021
Rising – – – – 24.29 0.140 24.29 0.027
Rocket Software 11.48 0.025 4.74 0.017 0.97 0.006 17.19 0.019
SafeNet Inc. 194.75 0.431 88.87 0.314 37.54 0.216 321.16 0.354
SAP 35.40 0.078 37.24 0.132 4.12 0.024 76.77 0.085
SAS 18.71 0.041 20.23 0.072 1.46 0.008 40.40 0.044
ScienceLogic 11.03 0.024 4.72 0.017 – – 15.75 0.017
SDC – – 0.26 0.001 – – 0.26 0.000
Secuve – – – – 7.01 0.040 7.01 0.008
ServiceNow 73.37 0.162 19.56 0.069 4.89 0.028 97.82 0.108
SEVEN Networks Inc. 6.13 0.014 8.68 0.031 2.48 0.014 17.29 0.019
SGA – – – – 8.91 0.051 8.91 0.010
Shanghai Koal – – – – 18.66 0.107 18.66 0.021
Sightline Systems 6.29 0.014 5.12 0.018 – – 11.41 0.013
Silicon Graphics 23.42 0.052 6.90 0.024 2.87 0.017 33.19 0.037
Skybox Security 9.13 0.020 8.48 0.030 – – 17.61 0.019
SOA Software Inc. 17.55 0.039 3.95 0.014 – – 21.50 0.024
SoftCamp – – – – 9.58 0.055 9.58 0.011
Softforum – – – – 9.55 0.055 9.55 0.011
Software Engineering of
America
38.73 0.086 11.35 0.040 1.90 0.011 51.99 0.057
Solarwinds 144.25 0.319 43.49 0.154 – – 187.75 0.207
Solipsis 0.28 0.001 0.74 0.003 – – 1.02 0.001
Sophos 124.00 0.274 195.20 0.690 46.81 0.269 366.01 0.403
SourceFire 25.80 0.057 4.43 0.016 2.90 0.017 33.13 0.036
Star Storage – – 0.50 0.002 – – 0.50 0.001
SteelEye Technology Inc.
(SIOS)
3.69 0.008 3.06 0.011 4.75 0.027 11.50 0.013
Stonebranch 3.89 0.009 7.81 0.028 – – 11.70 0.013
Stringdata – – 0.44 0.002 – – 0.44 0.000
SumTotal 4.37 0.010 0.66 0.002 0.23 0.001 5.27 0.006
SupportSoft 13.20 0.029 1.73 0.006 – – 14.93 0.016
Symantec 3,418.24 7.564 1,740.23 6.155 1,135.67 6.534 6,294.14 6.928
Syncsort 49.26 0.109 9.85 0.035 0.96 0.006 60.07 0.066
128 #235326 ©2012 IDC
T A B L E 1 3
W o r l d w i d e S y s t e m I n f r a s t r u c t u r e S o f t w a r e R e v e n u e b y V e n d o r a n d R e g i o n ,
2 0 1 1
Americas EMEA APJ Worldwide
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Revenue
($M)
Share
(%)
Tealeaf Technology 9.37 0.021 1.61 0.006 – – 10.98 0.012
Teamquest Corp. 16.89 0.037 2.92 0.010 0.49 0.003 20.30 0.022
TechExcel Inc. 1.50 0.003 0.51 0.002 0.15 0.001 2.17 0.002
Tectia 6.46 0.014 2.34 0.008 1.35 0.008 10.14 0.011
TIBCO 9.72 0.022 27.69 0.098 0.54 0.003 37.95 0.042
TOTVS 0.17 0.000 – – – – 0.17 0.000
Trend Micro 290.33 0.642 213.50 0.755 704.86 4.055 1,208.69 1.330
Tripwire Inc. 79.51 0.176 7.81 0.028 7.27 0.042 94.59 0.104
Trustwave 56.32 0.125 10.94 0.039 1.56 0.009 68.82 0.076
Turbolinux Inc. – – – – 3.50 0.020 3.50 0.004
UC4 28.51 0.063 38.45 0.136 1.25 0.007 68.22 0.075
Ultrapower – – – – 16.48 0.095 16.48 0.018
Unet System – – – – 2.61 0.015 2.61 0.003
Unicom Systems 10.09 0.022 8.99 0.032 – – 19.08 0.021
UNIFY Corp. 12.68 0.028 1.17 0.004 – – 13.84 0.015
Unisys 92.08 0.204 62.79 0.222 9.08 0.052 163.95 0.180
Uptime Software 6.44 0.014 1.97 0.007 0.09 0.001 8.50 0.009
USU Software AG – – 20.89 0.074 – – 20.89 0.023
Vasco 6.29 0.014 11.42 0.040 2.37 0.014 20.08 0.022
Veeam 37.59 0.083 41.55 0.147 5.78 0.033 84.91 0.093
Venus Tec – – – – 3.72 0.021 3.72 0.004
Versata 18.74 0.041 2.90 0.010 0.13 0.001 21.77 0.024
Vision Solutions Inc. 111.60 0.247 50.61 0.179 8.08 0.046 170.29 0.187
VMTurbo 2.50 0.006 – – – – 2.50 0.003
VMware 1,831.62 4.053 860.11 3.042 678.56 3.904 3,370.28 3.710
Warevalley – – – – 5.40 0.031 5.40 0.006
Waterford Technologies 10.35 0.023 8.18 0.029 0.35 0.002 18.89 0.021
Wavelink Corp. 11.33 0.025 7.43 0.026 0.22 0.001 18.98 0.021
Webroot 106.13 0.235 23.77 0.084 – – 129.89 0.143
Websense 143.23 0.317 86.33 0.305 25.23 0.145 254.79 0.280
Webspy – – – – 0.43 0.002 0.43 0.000
WINS Technet – – – – 1.61 0.009 1.61 0.002
Zenoss 12.84 0.028 1.96 0.007 – – 14.81 0.016
ZL Technologies 17.06 0.038 0.82 0.003 0.32 0.002 18.20 0.020
Zoho 66.94 0.148 32.32 0.114 2.94 0.017 102.21 0.113
Zucchetti 1.36 0.003 36.83 0.130 – – 38.20 0.042
Zyrion 14.73 0.033 0.77 0.003 – – 15.50 0.017
Subtotal 40,944.83 90.603 25,338.46 89.615 16,093.31 92.591 82,376.60 90.676
Other 4,246.41 9.397 2,936.48 10.385 1,287.73 7.409 8,470.63 9.324
Total 45,191.24 100.000 28,274.95 100.000 17,381.04 100.000 90,847.23 100.000
Source: IDC, 2012
©2012 IDC #235326 129
Performance of Leading Vendors in 2011
Microsoft, IBM, Oracle, SAP, Symantec, HP, EMC, CA Technologies, Adobe, and
VMware were the 10 leading vendors in the worldwide software market in 2011.
There were two changes in ranking from 2010 for these leading vendors. One was
HP and Symantec swapping the number 5 and number 6 spots and the other was
VMware replacing Fujitsu in the number 10 spot. Collectively, these 10 leading
vendors account for 48.4% of total worldwide packaged software revenue.
Additionally:
It is important to note that the 2010 rankings are based on data presented in this
study (refer back to Table 2), not on what was published last year, because
divestitures, mergers and acquisitions, and other updated information invalidate
comparisons using the 2010 data from previous studies.
See Appendix A for information regarding the treatment and impact of currency
exchange rates on the data contained in this study.
Top 50 Vendors' Shares of the Worldwide Software Market by
Operating Environment
Table 14 presents the top 50 software vendors worldwide by total software revenue
segmented by major operating environments. For situations in which packages are
licensed to multiple platforms, IDC allocates revenue to the primary server platform,
thus potentially understating client-side revenue, particularly in the applications
primary market.
T A B L E 1 4
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y T o p 5 0 V e n d o r s a n d O p e r a t i n g
E n v i r o n m e n t , 2 0 1 1 ( $ M )
Mainframe Unix
Linux/other
open
source
Windows
32 and 64 Other Total Rank
Microsoft 0.0 204.8 1,024.4 55,252.8 1,186.4 57,668.4 1
IBM 9,197.7 6,216.6 2,335.2 9,020.8 1,570.9 28,341.2 2
Oracle 317.2 10,797.6 3,871.2 10,346.0 984.2 26,316.0 3
SAP 48.0 4,615.3 1,039.7 9,689.1 146.4 15,538.6 4
Symantec 0.8 1,447.7 400.2 4,300.9 217.9 6,367.5 5
HP 55.3 2,493.8 437.9 2,800.1 344.2 6,131.4 6
EMC 261.3 1,678.2 167.3 1,455.3 1,322.8 4,884.9 7
CA Technologies 2,470.1 641.0 103.6 1,077.3 94.4 4,386.4 8
Adobe 0.0 398.9 100.8 3,095.1 561.6 4,156.3 9
VMware 0.0 67.9 675.9 2,739.5 26.0 3,509.3 10
Fujitsu 939.0 1,027.6 183.5 890.8 22.8 3,063.7 11
SAS 656.7 494.0 90.2 1,227.6 56.3 2,524.9 12
Intuit 0.0 115.2 84.9 2,197.5 58.8 2,456.5 13
130 #235326 ©2012 IDC
T A B L E 1 4
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y T o p 5 0 V e n d o r s a n d O p e r a t i n g
E n v i r o n m e n t , 2 0 1 1 ( $ M )
Mainframe Unix
Linux/other
open
source
Windows
32 and 64 Other Total Rank
Siemens 252.9 655.7 23.6 842.2 595.4 2,369.7 14
Infor 84.8 298.4 87.7 1,323.8 498.1 2,292.9 15
Dassault Systèmes 109.9 425.0 46.3 1,654.4 0.0 2,235.6 16
Autodesk 0.0 83.2 49.5 1,655.6 331.7 2,120.0 17
Salesforce.com – 957.3 999.1 52.2 – 2,008.7 18
Intel Corp. – 163.1 171.2 1,404.5 244.5 1,983.3 19
BMC 671.4 616.5 35.3 622.0 19.9 1,965.1 20
Hitachi 605.7 608.0 79.0 626.1 0.2 1,918.9 21
Sage 0.0 8.9 177.1 1,686.0 0.0 1,872.0 22
Cisco 4.5 367.1 67.1 1,358.1 0.0 1,796.9 23
Citrix 0.0 26.5 99.5 1,535.2 0.0 1,661.1 24
NEC 291.0 581.2 109.2 633.5 0.1 1,615.0 25
Activision Blizzard – – – 1,501.7 – 1,501.7 26
SunGard 192.1 574.6 12.9 454.3 237.6 1,471.5 27
Synopsys – 845.4 513.7 100.6 0.0 1,459.7 28
McKesson 4.9 857.0 9.3 333.3 153.3 1,357.9 29
Apple 0.0 1,198.8 3.7 106.4 46.5 1,355.4 30
NetApp 0.0 138.6 75.4 443.3 633.0 1,290.2 31
Trend Micro – 63.4 95.0 1,037.7 12.7 1,208.7 32
ESRI 34.2 236.9 74.5 790.9 2.2 1,138.7 33
Attachmate 3.8 9.3 307.0 573.3 225.6 1,118.9 34
Cadence Design Systems 0.0 915.1 37.5 49.6 – 1,002.1 35
Teradata 1.2 439.1 467.1 79.6 2.8 989.7 36
OpenText 2.9 251.2 48.4 664.7 7.3 974.6 37
DATEV – – 26.5 947.7 – 974.2 38
PTC 0.0 167.4 21.9 769.9 7.0 966.3 39
Software AG 347.0 270.1 63.8 265.7 1.5 948.1 40
Red Hat 0.0 27.8 879.7 26.5 0.8 934.8 41
Mentor Graphics 0.0 662.6 5.4 178.2 59.6 905.8 42
Avaya Inc. 34.2 210.8 16.9 589.9 32.5 884.4 43
Nuance Communications Inc. 0.0 99.2 17.2 614.1 119.2 849.7 44
Quest Software 1.2 135.6 177.6 501.9 0.2 816.5 45
Compuware 417.5 169.3 10.0 164.2 42.1 803.2 46
Electronic Arts – – – 780.3 – 780.3 47
TIBCO 6.4 358.2 56.8 256.7 52.1 730.2 48
Cerner – 169.3 2.8 100.8 428.5 701.3 49
Ansys Inc. – 393.9 7.6 269.9 – 671.4 50
Subtotal 17,011.9 43,183.1 15,390.3 129,087.5 10,346.9 215,019.7
Other 7,415.0 27,847.4 7,349.3 55,084.8 12,073.9 109,770.5
Total 24,426.9 71,030.5 22,739.6 184,172.3 22,420.8 324,790.1
Source: IDC, 2012
©2012 IDC #235326 131
F U T U R E O U T L O O K
F o r e c a s t a n d A s s u m p t i o n s
Table 15 lists the top 3 assumptions, and Table 16 summarizes the general
underlying assumptions used to develop the market forecasts.
T A B L E 1 5
T o p 3 A s s u m p t i o n s f o r t h e W o r l d w i d e S o f t w a r e M a r k e t , 2 0 1 2 – 2 0 1 6
Market Force IDC Assumption Significance
Changes to This
Assumption That Could
Affect Current Forecast Comments
Economy IDC assumes that the
global economy will be
broadly stable but tepid in
2012, with the crisis in
Western Europe casting a
shadow. Worldwide GDP
growth will be around
2.5%, weighed down by
Europe. Short-term
prospects for the U.S.
economy have improved
a little since CY 4Q11,
and Japan will continue
its recovery from the
earthquake and tsunami.
In Western Europe, the
economy will flatline at
0% because of weak
business and consumer
confidence and the
impact of austerity
measures. Some
countries in Europe have
already entered a
recession, and more
countries could follow.
Emerging markets have
so far remained relatively
resilient, but a downside
scenario (unraveling of
the European single
currency) could derail
momentum in all regions.
Given the
interrelationships
among regions,
economic instability
because of the debt
crisis in Europe puts
a risk not just for the
regional forecasts but
for other regions as
well.
An upside change
could enhance software
spending by improving
IT expenditures
(including software)
and bolstering
consumer confidence.
A downside change
(e.g., a worsening of
the sovereign debt
crisis in Western
Europe) could have the
opposite effect.
Given global
economic
uncertainties, it
seems that the
software boom of the
post-2008 period will
start a period of
moderation in 2012.
That is, we will have
reached an inflection
point in the rate of
software growth.
132 #235326 ©2012 IDC
T A B L E 1 5
T o p 3 A s s u m p t i o n s f o r t h e W o r l d w i d e S o f t w a r e M a r k e t , 2 0 1 2 – 2 0 1 6
Market Force IDC Assumption Significance
Changes to This
Assumption That Could
Affect Current Forecast Comments
Cloud Cloud is a new paradigm
of computing that will
shape IT spending over
the next several decades
— the logical evolution of
what we called "dynamic
IT" for years. It entails
shared access to
virtualized resources over
the Internet. IDC
estimates that cloud
services (public cloud)
increased 34% in 2010 to
nearly $22 billion, or
about 1.6% of IT
spending, and that
percentage should
increase to 3% by 2014.
Cloud represents the
fastest-growing
delivery model for
software and
represents an
accelerator for
software growth. At
the same time, it
impacts services as a
decelerator, since it
reduces the cost of
delivering services.
The main inhibitors for
adoption of cloud are
concerns about security
and also regulations on
where data is stored to
ensure privacy. The
pace at which these
issues are addressed in
specific geographies
impact the overall
worldwide forecast and
pace of public cloud
adoption.
Cloud is a key
element of what IDC
terms the 3rd
platform. The growth
in PaaS adoption will
govern the availability
of applications in the
public cloud for
buyers to subscribe
to.
Software Software spending has
rebounded strongly over
the past two years and
was largely ahead of
expectations in 2011.
There is some evidence
that software spending is
becoming a substitute for
some labor costs. While
hardware growth has
softened in the past six
months, momentum has
shifted to software
investments.
Jobs lead to
consumer spending
that drive corporate
profits and thus the
demand for software
expenditures. But
we're now seeing
another impact, which
is that software
spending comes
ahead of spending on
additional employees.
However, job growth
should follow,
assuming the new
skills required can be
found.
Thus far, new job
creation has been tepid
at best and
unemployment rates
have remained high in
many industrialized
countries. This could
have a delayed impact
on software spending
growth if
unemployment rates
persist at the current
high levels.
Consumer spending
and confidence are
key to long-term
sustained growth in
software markets.
Continued high
unemployment is a
definite market
inhibitor.
Source: IDC, May 2012
©2012 IDC #235326 133
T A B L E 1 6
K e y F o r e c a s t A s s u m p t i o n s f o r t h e W o r l d w i d e S o f t w a r e M a r k e t , 2 0 1 2 – 2 0 1 6
Market Force IDC Assumption Impact
Accelerator/
Inhibitor/
Neutral
Certainty of
Assumption
Top 3
assumptions
Economy IDC assumes that the global
economy will be broadly stable
but tepid in 2012, with the crisis
in Western Europe casting a
shadow. Worldwide GDP
growth will be around 2.5%,
weighed down by Europe.
Short-term prospects for the
U.S. economy have improved a
little since CY 4Q11, and Japan
will continue its recovery from
the earthquake and tsunami. In
Western Europe, the economy
will flatline at 0% because of
weak business and consumer
confidence and the impact of
austerity measures. Some
countries in Europe have
already entered a recession,
and more countries could
follow. Emerging markets have
so far remained relatively
resilient, but a downside
scenario (unraveling of the
European single currency)
could derail momentum in all
regions.
High. A down economy affects
business and consumer
confidence, the availability of
credit and private investment,
and internal funding. A
recession would cause
businesses to delay IT
upgrades and some new
projects; a rising economy does
the opposite.
134 #235326 ©2012 IDC
T A B L E 1 6
K e y F o r e c a s t A s s u m p t i o n s f o r t h e W o r l d w i d e S o f t w a r e M a r k e t , 2 0 1 2 – 2 0 1 6
Market Force IDC Assumption Impact
Accelerator/
Inhibitor/
Neutral
Certainty of
Assumption
Cloud Cloud is a new paradigm of
computing that will shape IT
spending over the next several
decades — the logical evolution
of what we called "dynamic IT"
for years. It entails shared
access to virtualized resources
over the Internet. IDC estimates
that cloud services (public
cloud) increased 34% in 2010
to nearly $22 billion, or about
1.6% of IT spending, and that
percentage should increase to
3% by 2014.
Moderate. The key advantage
to cloud services should be the
ability of IT organizations to
shift IT resources from
maintenance to new initiatives.
This in turn could lead to new
business revenue and
competitiveness as well as
create new opportunities for IT
vendors in SMB and emerging
markets. There may be some
negative impact on other areas
of IT spending (e.g., traditional
service revenue, as lower costs
of delivery leads to lower
contract values).
Software Software spending has
rebounded strongly over the
past two years and was largely
ahead of expectations in 2011.
There is some evidence that
software spending is becoming
a substitute for some labor
costs. While hardware growth
has softened in the past six
months, momentum has shifted
to software investments.
Moderate. Software spending,
about 20% of total IT spending,
can drive spending in hardware
and IT and in business
services.
©2012 IDC #235326 135
T A B L E 1 6
K e y F o r e c a s t A s s u m p t i o n s f o r t h e W o r l d w i d e S o f t w a r e M a r k e t , 2 0 1 2 – 2 0 1 6
Market Force IDC Assumption Impact
Accelerator/
Inhibitor/
Neutral
Certainty of
Assumption
Macroeconomics
Inflation Inflationary pressures may
exert a negative impact on the
global economy in 2011. Oil,
commodity, and food prices are
rising and many economies are
currently experiencing inflation,
which exceeds the targets set
by central banks. Inflationary
pressures are even more
dangerous for developing
economies than for advanced
countries. In the context of
overall economic growth, which
is still moderate by historical
standards (especially in Europe
and Japan), anti-inflationary
measures have the potential to
be a significant headwind in the
near term.
High. Low inflation keeps
interest rates low and leads to
more capital spending,
including spending on ICT.
High inflation can dampen
investment.
Unemployment/job
creation
Unemployment worldwide is
still hovering at around 10%
(last seen in the 1982
recession), and most regions
will see very slow declines in
their jobless rates over the next
several years. Mature
economies are still vulnerable
to weakening employment
trends in the face of renewed
business and consumer
pessimism, inflationary
pressures, or other headwinds.
Unemployment will even rise in
some countries in Europe,
especially because of public
sector job cuts related to
austerity measures. Job
creation in emerging markets
will be stronger as long as the
global economy remains stable.
Moderate. More employment
drives more need for ICT
spending and is a lagging
indicator of economic recovery;
job creation should be
accompanied by a willingness
to invest in other areas. It's also
becoming clear that IT
spending is, in some cases, a
substitution for labor costs, so
the technology-employment
relationship is multi-faceted.
136 #235326 ©2012 IDC
T A B L E 1 6
K e y F o r e c a s t A s s u m p t i o n s f o r t h e W o r l d w i d e S o f t w a r e M a r k e t , 2 0 1 2 – 2 0 1 6
Market Force IDC Assumption Impact
Accelerator/
Inhibitor/
Neutral
Certainty of
Assumption
Wild cards We don't predict a future wild
card (which by definition is an
unpredictable event with the
potential to disrupt our
forecasts), but the stability of
the European currency union
represents a wild card that may
have a significant impact on
forecasts. The economy and IT
market in Europe will be flat or
even negative as a result, and
the spillover effects of a
European currency crisis could
be severe for everyone.
Another wild card is the
standoff over Iran, including the
potential impact of conflict on
oil supply and prices. A wild
card that has already impacted
short-term growth is the
flooding in Thailand, which
caused an HDD shortage.
Moderate. Wild card events
such as a collapse of the
eurozone or conflict in Iran
have the potential to
significantly impact global
growth. Even emerging markets
could be vulnerable to a major
crisis. The HDD shortage, a
good example of a wild card
that couldn't have been
foreseen, had a negative
impact on PC volumes.
Global
megatrends
Convergence Convergence is a complex
phenomenon working at many
levels: convergence of the
telephone network and the
Internet, communications and
IT technologies, consumer and
enterprise technologies, and
even storage, routing, and
processing in the datacenter.
Of these, perhaps the most
overarching is the convergence
of voice, video, and data
communications. IDC assumes
that this convergence is a
permanent phenomenon and
that it will pick up pace as the
decade wears on. One
measure is that IDC expects
1.9 billion users on the Internet
and 3 billion users of the phone
network by 2012. The overlap
will be significant.
High. Convergence will drive
new competitive dynamics,
offer new applications and
functions to customers, and
strain the legal and regulatory
systems. It will also drive
increased ICT spending.
©2012 IDC #235326 137
T A B L E 1 6
K e y F o r e c a s t A s s u m p t i o n s f o r t h e W o r l d w i d e S o f t w a r e M a r k e t , 2 0 1 2 – 2 0 1 6
Market Force IDC Assumption Impact
Accelerator/
Inhibitor/
Neutral
Certainty of
Assumption
Embedded
computing, Internet
of things
This term refers to the
proliferation of client devices
and end-user or end-use
devices at the network edge. Of
7 billion things connected to the
Internet in 2010, 5 billion were
not computers. These other
devices range from Internet-
enabled cell phones and
networked entertainment and
gaming devices to automobiles,
building automation systems,
smart meters and thermostats,
medical electronics, and
industrial controllers. This
doesn't even count RFID tags
and sensors. IDC assumes that
communicating client devices
will proliferate at 5–10 times the
rate of PCs installed. Devices
will both converge (cell phones
with more functionality) and
diverge (single-use devices,
such as RFID readers).
High. The addition of billions of
devices to the network edge will
drive the need for more
enterprise systems to deploy,
manage, and make use of
these devices. It will also shift
the prevailing traffic from the
center of the network outward
to edge inward, which will affect
computing and communications
architectures.
Market
characteristics
Buying sentiment Buying sentiment, as measured
in IDC's FutureScan monthly
poll of CIOs and line-of-
business managers, has
improved in recent months. In
the U.S. poll, buyer confidence
has recovered from a lull in
mid-2011, with most
businesses and CIOs now
predicting solid increases in
their own IT budgets. In our
China poll, businesses are on
average still predicting double-
digit IT spending increases.
Moderate. Buyer sentiment has
long-term consequences for the
approval of IT projects.
Legend: very low, low, moderate, high, very high
Source: IDC, May 2012
138 #235326 ©2012 IDC
Forecast for the Worldwide Software Market
Table 17 presents IDC's projections for growth in the worldwide software market for
2012–2016 by primary market and geographic region. All of the software segments
reached the highest growth rate since the global recession in 2008. This occurred
almost across all market areas (see Figure 2) and regions (see Figure 3).
T A B L E 1 7
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y P r i m a r y M a r k e t a n d R e g i o n ,
2 0 1 1 – 2 0 1 6 ( $ M )
2011 2012 2013 2014 2015 2016
2011–2016
CAGR (%)
Application development
and deployment
Americas 38,939.0 42,271.4 46,471.0 51,115.3 56,247.2 61,877.7 9.7
EMEA 26,434.2 27,663.5 29,293.7 31,388.4 33,871.3 36,670.4 6.8
APJ 12,098.5 12,903.0 13,874.9 14,980.0 16,200.0 17,524.1 7.7
Subtotal 77,471.7 82,837.9 89,639.6 97,483.7 106,318.5 116,072.2 8.4
Applications
Americas 81,094.0 87,019.3 93,468.1 100,294.4 107,856.1 116,196.0 7.5
EMEA 51,388.6 53,190.8 55,585.7 58,455.2 61,708.8 65,163.3 4.9
APJ 23,988.7 25,515.2 27,242.9 29,011.6 31,173.7 33,497.3 6.9
Subtotal 156,471.2 165,725.3 176,296.7 187,761.2 200,738.6 214,856.6 6.5
System infrastructure
software
Americas 45,191.2 48,043.9 50,993.9 53,943.5 56,935.0 59,950.2 5.8
EMEA 28,274.9 29,302.6 30,717.2 32,379.9 34,196.3 36,085.9 5.0
APJ 17,381.0 18,346.0 19,510.0 20,629.0 22,032.1 23,513.8 6.2
Subtotal 90,847.2 95,692.5 101,221.2 106,952.3 113,163.4 119,549.9 5.6
Total
Americas 165,224.2 177,334.7 190,933.1 205,353.1 221,038.3 238,023.9 7.6
EMEA 106,097.7 110,156.9 115,596.6 122,223.5 129,776.4 137,919.6 5.4
APJ 53,468.2 56,764.1 60,627.8 64,620.7 69,405.7 74,535.1 6.9
Total 324,790.1 344,255.7 367,157.6 392,197.3 420,220.4 450,478.6 6.8
Note: See Table 15 for top 3 assumptions and Table 16 for key forecast assumptions.
Source: IDC, 2012
©2012 IDC #235326 139
F I G U R E 2
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y P r i m a r y M a r k e t ,
2 0 1 1 – 2 0 1 6
Source: IDC, 2012
F I G U R E 3
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y R e g i o n , 2 0 1 1 – 2 0 1 6
Source: IDC, 2012
140 #235326 ©2012 IDC
Tables 18–20 illustrate worldwide revenue distribution by operating environment over
the forecast period in each of the three primary markets. For packaged software as a
whole, 32-bit and 64-bit Windows will continue as the leading operating environment,
with a CAGR of 9.2% from 2011 to 2016, and reach $285.8 billion in revenue and a
63.4% market share by the end of the forecast period. Linux and other open source
will experience the largest growth, with a CAGR of 22.0%. By 2016, open source
operating environments will attain a 13.6% market share (up from 7.0% in 2011) and
will take over the second place. Much of Linux's growth will come at the expense of
Unix, which will decline at a CAGR of -3.2%, and will move to third place, with a
13.4% market share in 2016.
T A B L E 1 8
W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y
O p e r a t i n g E n v i r o n m e n t , 2 0 1 1 – 2 0 1 6 ( $ M )
2011 2012 2013 2014 2015 2016
2011–2016
CAGR (%)
Mainframe 10,437.7 10,523.6 10,737.5 10,907.9 11,045.1 11,109.2 1.3
Unix 19,902.5 20,045.5 19,748.2 19,232.8 18,431.0 17,323.2 -2.7
Linux/other open source 9,071.9 10,905.5 13,219.7 16,082.3 19,600.3 23,825.9 21.3
Windows 32 and 64 34,982.2 38,448.2 43,146.2 48,611.0 54,763.7 61,540.7 12.0
Other 3,077.3 2,915.1 2,787.9 2,649.7 2,478.5 2,273.2 -5.9
Total 77,471.7 82,837.9 89,639.6 97,483.7 106,318.5 116,072.2 8.4
Growth (%) NA 6.9 8.2 8.8 9.1 9.2
Note: See Table 15 for top 3 assumptions and Table 16 for key forecast assumptions.
Source: IDC, 2012
T A B L E 1 9
W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y O p e r a t i n g E n v i r o n m e n t ,
2 0 1 1 – 2 0 1 6 ( $ M )
2011 2012 2013 2014 2015 2016
2011–2016
CAGR (%)
Mainframe 5,727.6 5,850.6 5,919.4 5,968.1 5,959.4 5,903.7 0.6
Unix 35,985.3 36,109.7 35,719.2 34,170.7 32,017.5 29,443.7 -3.9
Linux/other open source 8,056.9 9,992.9 12,321.0 15,165.5 18,628.8 22,176.5 22.4
Windows 32 and 64 93,255.2 101,241.9 110,655.0 121,573.7 134,030.8 148,025.3 9.7
Other 13,446.2 12,530.1 11,682.2 10,883.1 10,102.1 9,307.3 -7.1
Total 156,471.2 165,725.3 176,296.7 187,761.2 200,738.6 214,856.6 6.5
Growth (%) NA 5.9 6.4 6.5 6.9 7.0
Note: See Table 15 for top 3 assumptions and Table 16 for key forecast assumptions.
Source: IDC, 2012
©2012 IDC #235326 141
T A B L E 2 0
W o r l d w i d e S y s t e m I n f r a s t r u c t u r e S o f t w a r e R e v e n u e b y O p e r a t i n g E n v i r o n m e n t ,
2 0 1 1 – 2 0 1 6 ( $ M )
2011 2012 2013 2014 2015 2016
2011–2016
CAGR (%)
Mainframe 8,261.6 8,399.7 8,626.5 8,790.4 8,890.2 8,933.1 1.6
Unix 15,142.7 15,213.0 15,064.5 14,718.8 14,187.8 13,520.2 -2.2
Linux/other open source 5,610.8 6,967.0 8,657.5 10,501.1 12,728.4 15,365.3 22.3
Windows 32 and 64 55,934.8 59,021.9 62,889.8 67,081.6 71,634.7 76,196.1 6.4
Other 5,897.3 6,090.9 5,982.9 5,860.5 5,722.3 5,535.1 -1.3
Total 90,847.2 95,692.5 101,221.2 106,952.3 113,163.4 119,549.9 5.6
Growth (%) NA 5.3 5.8 5.7 5.8 5.6
Note: See Table 15 for top 3 assumptions and Table 16 for key forecast assumptions.
Source: IDC, 2012
M a r k e t C o n t e x t
A five-year forecast (2011–2015) was last published for the worldwide packaged
software market in Worldwide Software 2011–2015 Forecast Summary (IDC
#228658, June 2011). Table 21 compares the forecast published in that document
with the current forecast in terms of regional and worldwide revenue and worldwide
annual growth rates. Figure 4 displays the same data in graphical form.
A year ago, IDC was projecting a slight deceleration in packaged software growth in
2011. However, 2011 turned out to be more positive than that projection, resulting in
a 9.8% increase in worldwide revenue. 2012 is projected to show slower growth than
2011 but still mark the beginning of a prolonged period of steady mid-single-digit
growth throughout the forecast period.
142 #235326 ©2012 IDC
T A B L E 2 1
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y R e g i o n , 2 0 0 7 – 2 0 1 6 : C o m p a r i s o n o f J u n e 2 0 1 1
a n d J u n e 2 0 1 2 F o r e c a s t s ( $ M )
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
June 2012 forecast
Americas 137,738.9 142,650.3 140,698.7 152,018.1 165,224.2 177,334.7 190,933.1 205,353.1 221,038.3 238,023.9
EMEA 90,474.5 98,227.3 91,242.2 96,362.0 106,097.7 110,156.9 115,596.6 122,223.5 129,776.4 137,919.6
APJ 36,563.3 42,410.1 42,002.5 47,369.8 53,468.2 56,764.1 60,627.8 64,620.7 69,405.7 74,535.1
Total 264,776.7 283,287.7 273,943.4 295,749.9 324,790.1 344,255.7 367,157.6 392,197.3 420,220.4 450,478.6
Growth (%) NA 7.0 -3.3 8.0 9.8 6.0 6.7 6.8 7.1 7.2
June 2011 forecast
Americas 137,738.9 142,076.7 139,001.4 150,014.2 159,418.5 169,865.8 181,588.6 194,434.1 208,722.6
EMEA 90,474.5 97,882.6 91,237.3 96,201.0 100,929.1 106,872.8 113,608.6 120,857.3 128,328.1
APJ 36,563.3 41,335.6 40,882.0 46,518.4 46,989.3 50,522.0 54,554.3 58,936.6 64,340.4
Total 264,776.7 281,294.9 271,120.6 292,733.6 307,336.9 327,260.6 349,751.5 374,228.0 401,391.1
Growth (%) NA 6.2 -3.6 8.0 5.0 6.5 6.9 7.0 7.3
Notes:
See Worldwide Software 2011–2015 Forecast Summary (IDC #228658, June 2011) for prior forecast.
Historical market values presented here are as published in prior IDC documents based on the market taxonomies and current U.S. dollar exchange rates existing at the time the
data was originally published. For more details, see the Historical Market Values and Exchange Rates section of Appendix A.
Source: IDC, 2012
©2012 IDC #235326 143
F I G U R E 4
W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y R e g i o n , 2 0 0 7 – 2 0 1 6 :
C o m p a r i s o n o f J u n e 2 0 1 1 a n d J u n e 2 0 1 2 F o r e c a s t s
Source: IDC, 2012
E S S E N T I A L G U I D A N C E
We are in a period of significant change in the software industry. The following points
are key to positioning for future growth:
2011 showed a continuous growing trend in software from the impact of the
Great Recession experienced in 2009. But expect a slowing of this trend in 2012.
The shift to the 3rd platform (incorporating cloud delivery, Big Data/analytics,
mobility as the deployment target, and social business) will have a fundamental
impact for the next decade, requiring suppliers to meet changing user
expectations.
The worldwide aggregate forecast does not tell the full story of different economic
situations in different regions, driving differential growth rates and requiring
different local strategies to meet differing local and regional requirements.
144 #235326 ©2012 IDC
L E A R N M O R E
R e l a t e d R e s e a r c h
Forecast and Competitive Analysis Documents
Worldwide Development Languages, Environments, and Tools 2011 Vendor
Shares (IDC #235129, June 2012)
Worldwide Distributed Performance and Availability Management Software 2011
Vendor Shares (IDC #235139, June 2012)
Worldwide Enterprise Portals 2011 Vendor Shares (IDC #235128, May 2012)
Worldwide Financial Performance, Strategy Management, and GRC Applications
2011 Vendor Shares (IDC #234848, May 2012)
Worldwide Nonrelational Database Management Systems 2011 Vendor Shares
(IDC #234889, May 2012)
Worldwide Data Integration and Access Software 2011 Vendor Shares (IDC
#234890, May 2012)
Worldwide Relational Database Management Systems 2011 Vendor Shares (IDC
#234894, May 2012)
Worldwide Database Development and Management Tools 2011 Vendor Shares
(IDC #234895, May 2012)
Worldwide System Management Software 2011 Vendor Shares (IDC #235052,
May 2012)
Worldwide Distributed System Management Software 2011 Vendor Shares (IDC
#235053, May 2012)
Worldwide Change and Configuration Management Software 2011 Vendor
Shares (IDC #235073, May 2012)
Worldwide Performance and Availability Management Software 2011 Vendor
Shares (IDC #235127, May 2012)
Worldwide Human Capital Management Applications 2011 Vendor Shares (IDC
#234984, May 2012)
Worldwide Hadoop-MapReduce Ecosystem Software 2012–2016 Forecast (IDC
#234294, May 2012)
Worldwide Human Capital Management Applications 2012–2016 Forecast:
Market Continues Strong (IDC #235156, May 2012)
Worldwide Big Data Technology and Services 2012–2015 Forecast (IDC
#233485, March 2012)
©2012 IDC #235326 145
Worldwide Problem Management Software 2012–2016 Forecast (IDC #233662,
March 2012)
Worldwide Change and Configuration Management Software 2012–2016
Forecast (IDC #233498, March 2012)
Worldwide Performance and Availability Management Software 2012–2016
Forecast (IDC #233537, March 2012)
Worldwide Workload Scheduling and Automation Software 2012–2016 Forecast
(IDC #233539, March 2012)
Worldwide Output Management Software 2012–2016 Forecast (IDC #233731,
March 2012)
Worldwide Cloud Systems Management Software 2012–2016 Forecast (IDC
#234001, March 2012)
Worldwide Public Platform as a Service 2012–2015 Forecast (IDC #232215,
February 2012)
Worldwide Distributed System Management Software 2012–2016 Forecast (IDC
#233424, February 2012)
Worldwide System Management Software 2012–2016 Forecast (IDC #233428,
February 2012)
Worldwide Archival Storage Solutions 2012 Vendor Profiles: A Software View
(IDC #232361, January 2012)
Worldwide Public Cloud Application Platforms 2011–2015 Forecast (IDC
#232171, January 2012)
Worldwide IT Security Products 2011–2015 Forecast and 2010 Vendor Shares:
Comprehensive Security Product Review (IDC #232221, December 2011)
Worldwide IT Project and Portfolio Management SaaS 2011–2015 Forecast and
2010 Vendor Shares: SaaS Drives IT PPM Adoption (IDC #232271, December
2011)
Worldwide Enterprise Applications 2010 Vendor Shares (IDC #232256,
December 2011)
IDC Predictions Documents
Worldwide Application Development and Deployment 2012 Top 10 Predictions
(IDC #233452, March 2012)
Worldwide Software Business Solutions 2012 Top 10 Predictions (IDC #233104,
February 2012)
146 #235326 ©2012 IDC
Worldwide Storage 2012 Top 10 Predictions: Storage Spending Influenced by
Cloud, Big Data, and Mobility Trends (IDC #232557, January 2012)
Worldwide Unified Communications and Collaboration 2012 Top 10 Predictions
(IDC #232897, January 2012)
Other Related Research
IDC's Software Taxonomy, 2011 (IDC #228020, July 2011)
Worldwide Software 2011–2015 Forecast Summary (IDC #228658, June 2011)
A p p e n d i x A : W o r l d w i d e S o f t w a r e M a r k e t
S i z i n g a n d F o r e c a s t M e t h o d o l o g y
The IDC software market sizing and forecasts are presented in terms of packaged
software revenue. IDC uses the term packaged software to distinguish commercially
available software from custom software, not to imply that the software must be
shrink-wrapped or otherwise provided via physical media. Packaged software is
programs or codesets of any type commercially available through sale, lease, rental,
or as a service. Packaged software revenue typically includes fees for initial and
continued right-to-use packaged software licenses. These fees may include, as part
of the license contract, access to product support and/or other services that are
inseparable from the right-to-use license fee structure, or this support may be priced
separately. Upgrades may be included in the continuing right of use or may be priced
separately. All of these are counted by IDC as packaged software revenue.
Packaged software revenue excludes service revenue derived from training,
consulting, and system integration that is separate (or unbundled) from the right-to-
use license but does include the implicit value of software included in a service that
offers software functionality by a different pricing scheme. It is the total packaged
software revenue that is further allocated to markets, geographic areas, and operating
environments.
The market forecast and analysis methodology incorporates information from five
different but interrelated sources, as follows:
Reported and observed trends and financial activity. This study incorporates
reported and observed trends and financial activity in 2011 as of the end of April
2012, including reported revenue data for public companies trading on North
American stock exchanges (full CY 2011 in nearly all cases).
IDC's Software Census interviews. IDC interviews all significant market
participants to determine product revenue, revenue demographics, pricing, and
other relevant information.
Product briefings, press releases, and other publicly available information.
IDC's software analysts around the world meet with hundreds of software
vendors each year. These briefings provide an opportunity to review current and
future business and product strategies, revenue, shipments, customer bases,
target markets, and other key product and competitive information.
©2012 IDC #235326 147
Vendor financial statements and related filings. Although many software
vendors are privately held and choose to limit financial disclosures, information
from publicly held companies provides a significant benchmark for assessing
informal market estimates from private companies. IDC also builds detailed
information related to private companies through in-depth analyst relationships
and maintains an extensive library of financial and corporate information focused
on the IT industry. We further maintain detailed revenue by product area models
on more than 1,000 worldwide vendors.
IDC demand-side research. This includes interviews with business users of
software solutions annually and provides a powerful fifth perspective for
assessing competitive performance and market dynamics. Direct conversations
with technology buyers provide an invaluable complement to the broader survey-
based results.
Ultimately, the data presented in this study represents IDC's best estimates based on
these data sources as well as reported and observed activity by vendors and further
modeling of data that we believe to be true to fill in any information gaps.
The data in this study is derived from all the above sources and entered into the
Software Market Forecaster database, which is then updated on a periodic basis as
new information regarding software vendor revenue becomes available. For this
reason, the reader should note carefully the "as of" date in the Methodology
discussion within the In This Study section, near the beginning of this study,
whenever making comparisons between the data in this study and the data in any
other software revenue study.
Historical Market Values and Exchange Rates
Historical market values presented here are as published in prior IDC documents
based on the market taxonomies and current U.S. dollar exchange rates existing at
the time the data was originally published. For markets other than the United States,
these as-published values are therefore based on a different exchange rate each
year.
Because many individual countries contribute to regional totals, it is difficult to give
precise differences between current and constant currency values in this document.
However, the scale of the difference can be understood from the movement of the
U.S. dollar against major regional currencies. Customers should consider multiplying
regional historical market values for each year by the change in value of the U.S.
dollar against representative currencies in the region as shown in Table 22. This will
provide a better approximation of local market growth. For example, to restate 2010
eurozone values into 2011 dollars, one would adjust the 2010 value upward by 5%
(because the dollar depreciated against the euro in 2011).
Please refer to IDC's regional research studies containing historical forecasts for
multiple countries for more accurate regional growth in local currencies. Note that this
discussion applies only to historical values prior to 2011. 2011 and all future years are
forecast at a constant exchange rate.
148 #235326 ©2012 IDC
T A B L E 2 2
E x c h a n g e R a t e s , 2 0 0 3 – 2 0 1 1 ( % )
2003 2004 2005 2006 2007 2008 2009 2010 2011
Euro 123 112 112 111 102 95 100 105 100
Pound 98 88 88 87 80 87 103 104 100
Yen 145 136 138 146 148 130 117 110 100
Canadian dollar 142 132 122 115 109 108 115 104 100
Mexico peso 87 91 88 88 88 90 109 102 100
Brazilian real 186 175 145 130 116 110 120 106 100
Note: To restate prior-year U.S. dollars, multiply historical market values by the percentage indicated in the table.
Source: IDC, January 2012
A p p e n d i x B : W o r l d w i d e S o f t w a r e M a r k e t
F o r e c a s t S u m m a r y G l o s s a r y
IDC's software research programs maintain a centralized database that includes
worldwide total packaged software revenue for over 1,000 software vendors. We do
not contend that this is an exhaustive list of software providers; in fact, we believe
there are more than 10,000 such suppliers. However, our database is designed to
support very precise forecasting, and the suppliers in the database represent a
majority of the software market's revenue overall and a majority of the revenue in
each of the various segmentations it supports. The revenue is allocated to functional
market segments, geographic areas, revenue types, industries, channels, and
operating environments. The functional software markets defined by the taxonomy
represent a collectively exhaustive and mutually exclusive view of the worldwide
software marketplace.
IDC's software market taxonomy is the basis for the relational multidimensional
schema of the IDC Software Research database. The information from this
continually updated database is used by IDC's software Continuous Intelligence
Services (CISs) (i.e., our subscription research services) to generate consistent
packaged software market sizing and forecasts. In addition, the IDC Software
Research database is used as input to worldwide and regional syndicated trackers,
the Worldwide Software Market Forecaster pivot table subscription products, and as
the foundation for consulting engagements and further segmentations.
Total packaged software revenue is defined as license revenue plus maintenance
revenue plus subscription and other software revenue. It is primarily the total
packaged software revenue that is further allocated to markets, geographic areas,
and operating environments. In addition to total packaged software revenue, IDC
collects software license revenue, software maintenance revenue, subscription and
other software–related revenue, and total company revenue:
License revenue includes revenue collected for software licenses, either limited
term (lease) or perpetual, that include licenses for new installations of a software
product, licenses for additional software options, changes to existing licenses
©2012 IDC #235326 149
permitting more users or more computer system resources to be used by the
licensed software (based, of course, on the original license agreement); such
changes are often necessitated by server upgrades or staff increases or
conversions of licenses that result in incremental additional revenue such as
conversions from a fixed number of users or processors to a site or enterprise
license.
License revenue does not include license maintenance revenue, which typically
includes fees covering version upgrades, the automatic delivery of bug fixes and
patches, and basic telephone support, all of which are normally delivered during
a fixed, renewable term of service.
Maintenance revenue consists of fees charged for continuous improvement of
the software by repairing known faults and errors and/or enhancing and updating
the product, as well as for technical support.
Subscription/other software revenue consists of fees to use software products
and to receive maintenance and support for those software products for a limited
period of time. Subscriptions consist of bundled software and services where the
fair value of the license fee is not separately determinable from
maintenance/support. This category also includes software lease or rental
revenue (often, but not exclusively, applied to mainframe software).
What Is Packaged Software?
How does IDC identify the companies it measures and the resulting value of the
markets? Our objective is to define companies and markets that are relevant for
market research purposes — not for legal or accounting purposes nor simply for
publishing historic lists. Clearly, many companies have software and other types of
business units; this taxonomy is not about deciding on the relative strengths of these
business units and applying a single label to the entire company.
The question therefore is, When does a company market and deploy software that
should be counted as such for market research purposes?
IDC uses the term packaged software to distinguish commercially available software
from custom software, not to imply that the software must be shrink-wrapped or
otherwise provided via physical media. Packaged software is programs or codesets of
any type commercially available through sale, lease, or rental, or as a service.
Packaged software revenue typically includes fees for initial and continued right-to-
use packaged software licenses. These fees may include, as part of the license
contract, access to product support and/or other services that are inseparable from
the right-to-use license fee structure, or this support may be priced separately.
Upgrades may be included in the continuing right of use or may be priced separately.
All of the above are counted by IDC as packaged software revenue.
Packaged software revenue excludes service revenue derived from training,
consulting, and systems integration that is separate (or unbundled) from the right-to-
use license but does include the implicit value of software included in a service that
offers software functionality by a different pricing scheme (as described directly below
in more detail).
150 #235326 ©2012 IDC
Increasingly, packaged software is also being marketed and deployed on a
subscription and transaction basis, as well as via other arrangements (e.g., for "free"
with the packaged software's "owner" taking a percentage of the revenue enabled by
the software as implicit "product" revenue), some of which do not involve a license.
Software has also long been available for lease or rent, typically on mainframes.
Furthermore, we must not be limited by accounting directives (such as those released
by AICPA and FASB) because this would neglect to count large segments of software
markets in a way that accurately reflects market dynamics and future opportunity.
IDC's Software Research database includes revenue from a company if the company
competes in a packaged software market defined in the taxonomy. From the market
research standpoint, this is the most important question. Software revenue is defined
in terms of two types of offerings from the viewpoint of the customer:
The market for software code of a given functionality sold as such, typically via a
perpetual license
The market for software code bundled and marketed in another way (e.g., an
application service) that competes with perpetually licensed software products
To be classified as packaged software revenue attributed to a company in the
Software Market Forecaster research database, both of the following have to be true:
Ownership of intellectual property. X-as-a-service (XaaS) providers that do
not own the software code are not software vendors but channels for software
vendors. However, some vendors own the code and also provide an XaaS
offering. In this case, IDC estimates a value for the software provided in that
manner. However, in the case of packaged open source software (where there is
no "owner" of the intellectual property), revenue is attributed to the distributor.
Product is replicated. Software companies assemble a package of code from
components and "sell" multiple copies in a one-to-many business model. The
software product is replicated to support that model. Even though it may be
customized as it is being installed, when the customization capability is an
attribute built into the code, it is still considered replicated. Value-added resellers
(VARs) do customization to packaged software, often on a one-to-one basis. In
this case, VARs are a channel for the software. When a company takes code and
adds its own changes and sells the resulting package substantially as changed to
many customers, it is — in turn — an ISV that resells or OEMs components and
adds value. (In these cases, IDC estimates the pass-through revenue and
deducts it from the reseller and attributes it to the original owner of the intellectual
property so as not to double count revenue and artificially inflate the size of the
software market.)
©2012 IDC #235326 151
General Functional Market Definitions
The worldwide software market includes all packaged software revenue across
all functional markets or market aggregations.
Primary software markets are the aggregation of the functional markets for
applications, AD&D, and system infrastructure. The three primary markets
together make up the worldwide software market.
Secondary software markets are 19 important aggregations that make up IDC's
packaged software market taxonomy. These secondary markets are consumer
applications; collaborative applications; content applications; enterprise resource
management (ERM) applications; supply chain management (SCM) applications;
operations and manufacturing applications; engineering applications; customer
relationship management (CRM) applications; structured data management
software; application development software; quality and life-cycle tools;
application server middleware; integration and process automation middleware;
other application development and deployment; data access, analysis, and
delivery software; system and network management software; security software;
storage software; and system software. These markets map into the three
primary markets and collectively equate to the worldwide software market.
Functional markets are the focal point of IDC's analysis. IDC defines 78
individual functional markets for which it analyzes revenue by vendor, geography,
and in some instances additional segmentations. Functional markets also provide
the foundation and revenue base for the generation of competitive markets.
Submarkets describe one or more discrete functional areas within a specific
market. Although submarket-level data may be reported in selected IDC studies,
this level of detail is not recorded in the Software Research database.
Applications Market Definitions
Packaged application software includes consumer, commercial, industrial, and
technical programs and codesets designed to automate specific sets of business
processes in an industry or business function, to make groups or individuals in
organizations more productive, or to support entertainment, education, or data
processing in personal activity. The packaged application market includes the
consumer, collaboration, content, and enterprise applications subsegments; the
enterprise applications market, in turn, is made up of the enterprise resource
management, supply chain management, operations and manufacturing, engineering,
and CRM applications markets.
Consumer Appl icat ions
Consumer applications are software products for recreation, education, and/or
personal productivity enhancement.
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C o n s u m e r S o f t w a r e
The consumer software market includes home education/edutainment products sold
to homes for specific educational purposes (for either adults or children) or reference
(e.g., dictionaries and encyclopedias); games and entertainment (sports,
adventure/role playing, arcade/action, strategy, and family entertainment
applications); and home productivity that covers the software categories of home
creativity, including all help, how-to, and lifestyle applications (e.g., cookbooks);
personal productivity products, including resume writers, standalone calendars,
expense records, will makers, and family-tree makers; and personal finance and tax
preparation programs.
Note: IDC does not provide detailed functional analysis of the consumer applications
market but tracks related revenue to provide a holistic view of the industry because
some software providers market consumer, collaboration, content, and enterprise
applications as well as other types of software.
Col laborat ive Appl icat ions
Collaborative applications enable groups of people to work together by sharing
information and processes. Definitions of collaborative applications markets are
presented in the sections that follow.
E m a i l A p p l i c a t i o n s
Email applications provide a framework for electronic messaging, typically within an
organization, based on shared directory messaging platforms and access protocols
for use by enterprises. The core integrated functionality areas are mail messaging,
group calendaring and scheduling, shared folders/databases, threaded discussions,
and custom application development. Administration and customization are generally
performed by centralized IT staff when deployed on-premise or by a third-party
application management provider when deployed as a hosted service.
I n s t a n t C o m m u n i c a t i o n s A p p l i c a t i o n s
Instant communications applications represent the evolution of standalone enterprise
instant messaging (IM) and presence capabilities into a more sophisticated
environment for messaging and collaboration. Instant communications applications
connect known users and combine many of the following capabilities: text-based
instant messaging/Web-based chat (one-to-one and multiparty chat), internal screen
sharing/presentation, presence/location awareness, real-time desktop contact
management, desktop video, internal voice over IP (VoIP) calling and call control, and
integration with LDAP and related directory services.
T e a m C o l l a b o r a t i v e A p p l i c a t i o n s
Team collaborative applications (TCAs) provide an integrated set of Web-based tools
for structured, content-specific collaboration among team members from one or more
organizations with known domains. The core integrated functionality areas are shared
workspaces for managing and sharing information in documents, assigning and
coordinating tasks, and maintaining other project and team content. User and
workspace administration, configuration, and customization are generally performed
by individual users. Communication within the TCA environment is mostly
asynchronous, B2B, and closed to a specific set of eyes.
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Collaborative applications designed for a particular vertical market such as
manufacturing product design or life-cycle development (product data management
[PDM] and product life-cycle management [PLM]) or application development code
sharing are not included here.
C o n f e r e n c i n g A p p l i c a t i o n s
Conferencing applications (also known as Web, data, visual, electronic, or real-time
conferencing) provide a real-time connection for the viewing, exchange, or creation of
content and information by two or more users in a scheduled or ad hoc online
meeting or event. Conferencing applications can be delivered to a desktop or
smartphone device (using IP, TDM, Web interface, proprietary thin client, or browser)
as well as video endpoint (either a specialized video room or desktop).
E n t e r p r i s e S o c i a l S o f t w a r e
Enterprise social software offerings bring enhanced social collaboration capabilities to
users that are either inside or outside an organization's firewall. Those users primarily
in non–customer facing roles are the focus of these solutions, but customer-facing
interactions may also occur. Common enterprise 2.0 functionality offered in enterprise
social software solutions include, but are not limited to, activity streams, blogs,
communities, discussion forums, groups (public or private), ideas, microblogging,
profiles, recommendation engines (content or people), tagging, bookmarking, and
wikis. Vendors tracked in the enterprise social software market can offer discrete
solutions supporting one type of social functionality (such as community
management, ideation, innovation management, or activity streams) or a broad-based
platform that encompasses many functionality traits. A variety of deployment options
(on-premise, SaaS, hosted application management, or software appliance) are made
available.
Content Appl icat ions
Content applications include content management software, authoring and publishing
software, search and discovery software, and enterprise portals. The specific market
definitions are presented in the sections that follow.
C o n t e n t M a n a g e m e n t
Content management software builds, organizes, manages, and stores collections of
digital works in any medium or format. The software in this market includes document
management, Web content management, capture and image management, digital
asset management, and records management. Content management forms the
foundation or the infrastructure for knowledge management. Applications in this
market include one or more of the following functions:
Gathering and feeding documents and other media into collections via crawlers
or other automated and/or manual means and performing metadata
capture/enrichment, formatting, transformations, and/or conversion operations
Organizing and maintaining information, including some or all of the following:
154 #235326 ©2012 IDC
Indexing, cataloging, and/or categorizing information in the content
management system
Building directories
Defining workflows for tracking documents and changes and sending alerts
when action is required
Record keeping, auditing, and logging
Updating and purging content
Searching for information in the content management system (embedded
tools may be provided)
Ensuring document security by managing rights and permissions to create, edit,
post, or delete materials; managing user access; and protecting intellectual
property
A u t h o r i n g a n d P u b l i s h i n g S o f t w a r e
Authoring and publishing software is defined as software used to create, author, edit,
and publish content, including text documents, spreadsheets, presentations, images,
audio, video, and XML-structured documents. It does not include the software used to
design and develop Web sites. Authoring and publishing software includes the
following categories:
Office suites, including word processors, spreadsheets, and presentation
software
Graphic design and layout, including image editing software and layout and
design software
Compound document authoring and publishing, including XML authoring
software as well as software for the automated and semiautomated generation of
paginated, structured electronic documents from content components.
Forms design and input software, including software to design forms, render
the forms for display, and enter data into the forms but not to route, manage, or
process the forms beyond form-level validation or actions
Audio/video (AV) authoring software, which lets professionals and advanced
consumers edit, manipulate, and assemble audio and video content, including
the creation of custom professional CDs and DVDs
Information diagramming applications, which provide for the diagramming and
visual representation of information
Other authoring tools, including tools for creating elearning content, online
help, and other types of content
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S e a r c h a n d D i s c o v e r y
Search and discovery applications create access to unstructured information. They
also provide alternative access to structured data. This group of software applications
and technologies analyzes, tags, and searches text, often in multiple languages, and
rich media such as audio files, video, and image files. This market also includes
unified information access platforms, extended search platforms, search engines,
multilingual modules, question-answering applications, categorization/metadata
tagging tools, categorizers and clustering engines, visualization tools for information
navigation and analysis, filtering and alerting tools and text analytics applications.
Search engines, platforms, and applications including browsing and navigation
Text mining and text analytics
Categorizers and clustering engines
Question answering
Language analyzers
Rich media search
E n t e r p r i s e P o r t a l s
Enterprise portals integrate access to information and multiple applications and
present it to the business user in a useful format. This software often provides a
metadata-driven presentation framework for developing applications that tie together
capabilities often provided by other product categories, such as team collaboration,
content and document management, enterprise search, business intelligence, and
workflow and business process management. This software is used by business
users who can tailor the look and feel of their environment but must also include IT
tools for role-based or rule-based administration governing access.
Enterpr ise Resource Management Appl icat ions
Enterprise resource management applications are designed to automate and optimize
business processes related to resources required to meet business or organizational
objectives but are not customer or prospect facing or specialized to various types of
engineering. The resources automated include people, finances, capital, materials,
and facilities. The resulting applications forecast, track, route, analyze, and report on
these resources. The market includes software that is specific to certain industries as
well as software that can handle requirements for multiple industries.
Definitions of the relevant functional application segments are presented in the
sections that follow.
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F i n a n c i a l A c c o u n t i n g A p p l i c a t i o n s
Financial applications are designed to support accounting, financial, and treasury and
risk management functions. The financial applications market consists of the following
submarkets:
Accounting software supports general financial management business
processes such as accounts payable, accounts receivable, general ledger, and
fixed asset accounting, as well as more specialized functions such as credit and
collections management and automation, dispute resolution, enterprise spend
management, project accounting and costing, tax and revenue management and
reporting, nonprofit fund accounting, point of sale, invoicing, electronic bill
presentment and payment, and transactional financial reporting and business
intelligence embedded into accounting applications.
Treasury and risk management applications support corporate treasury
operations (including the treasuries of financial services enterprises) with the
corresponding financial institution functionality and optimize related cash
management, deal management, and risk management functions as follows:
Cash management automation includes several treasury processes
involving electronic payment authorization, bank relationship management,
cash forecasting, and others.
Deal management automation includes processes for the implementation of
trading controls, the creation of new instruments, market data interface from
manual or third-party sources, and others.
Risk management automation includes performance analysis, Financial
Accounting Standard (FAS) 133 compliance, calculation of various metrics
used in fixed-income portfolio analysis, market-to-market valuations, and
others.
H u m a n C a p i t a l M a n a g e m e n t
Human capital management (HCM) applications software automates business
processes that cover the entire span of an employee's relationship with the
corporation (as opposed to the department or group to which the employee belongs)
as well as management of other human resources used by the enterprise (e.g.,
contingent labor, contractors, and consultants), including — increasingly — human
resources employed by suppliers and customers. The center of the HCM applications
suite is designed for core HR functions such as personnel records, benefits
administration, and compensation. Increasingly, these functions are being delivered
as employee self-service or manager self-service to automate record keeping and
updating as well as consolidated reporting.
Globalization, flexible work rules, job mobility, and the strategic importance of people
assets have forced organizations to transform their human resources systems into a
more real-time, personalized, and operational intelligence business function that goes
beyond the traditional view of aggregating personnel data. Core HR functions are
being supplemented by extensions that form the basis of a new generation of HCM
©2012 IDC #235326 157
applications framework. The extensions are categorized in four major segments or
submarkets: erecruiting, incentive management, performance management, and
workforce management. Increasingly, core HR applications are also adding selective
and functional-equivalent features of these HCM extensions to meet changing
customer requirements. The functional aspects of these HCM extensions are:
Recruiting applications are designed to automate the recruitment process
through better tracking of applicants, screening and skills assessment, profiling
and resume processing, and identifying talents inside or outside the organization.
Key features include:
Managing skills inventories
Creating and managing job requisitions
Identifying appropriate employment candidates
Coordinating team collaboration within hiring processes
Facilitating resource planning
Deploying workers to appropriate jobs, projects, or teams
Incentive management applications are designed to automate the process of
providing cash and noncash incentives to employees, partners, and external
users through advanced modeling, reporting, and built-in interfacing to payroll
accounting systems. Key features include:
Quota and territory management
Calculation and distribution of commissions, spiffs, royalties, and incentives
to employees and channel and business partners
Compensation analysis using internal and external data for retention risk
analysis
Linking incentives — cash and noncash — to business objectives
Payroll and payment engine interfaces
Account payables integration
HR performance management applications are designed to automate the
aggregation and delivery of information pertinent to the linking of job roles and
the mission and goals of the organization. More specifically, the system allows
users to automate the performance review process by using mechanisms such
as training and key performance indicators (KPIs) to constantly track and monitor
the progress of an individual employee, work team, and division. Key features
include:
Assessment of individual and organizational skills gaps that impede
performance and job advancement, as in ability testing
Continuous reviews and establishing milestones
360-degree evaluation and real-time feedback
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Performance appraisal automation
Competency assessment and management
Goal setting and tracking
Employee surveys
Alignment of human assets to corporate objectives
Learning development and career improvement programs
Fast tracks for top performers
Delivering training based on certification requirements
Succession planning
Workforce management applications are designed to automate the
deployment of the workforce through workload planning, scheduling, time and
attendance tracking, resource management, and rules and compliance
management. Increasingly, workforce management applications are being
integrated into customer relationship management applications in a contact
center environment. Through extensive use of workforce management
applications, organizations are also able to develop training guidelines, career
advancement plans, and incentive compensation programs to improve, motivate,
and sustain the quality of their employees. Key features include:
Skills and certification tracking
Shift/vacation bidding
Workload planning, forecasting, and scheduling
Scheduling optimization
Customer wait-time forecasts
Coverage management
Absence management
Labor activity tracking
Rationalization of revenue per full-time equivalent
Cost of sales activities
Sales resource planning based on local and regional opportunities
P a y r o l l A c c o u n t i n g
The functionality involves payroll accounting and other labor-related payments,
including tracking of stock-option compensation and other variable and nonvariable
payments.
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P r o c u r e m e n t
Procurement applications automate business processes relating to purchasing
material (whether direct or indirect; raw, in process, or finished; as a result of or
flowing into a product supply chain–specific business process; or in support of
performing a service) and services (business or professional). With the advent of the
Internet, the procurement function is being expanded to cover Web-based sourcing,
procurement, transaction processing, and payment support, all of which are
connected to create a single view of the spending levels at a company. As a result,
purchasing activities are integrated into a supplier community that can be easily
tracked, benchmarked, and analyzed by both buyers and suppliers.
Existing and upcoming features of these procurement modules include:
eProcurement
Self-service requisitioning
Order entry (PO email)
Approvals, workflow
Transaction processing, EDI, EDI-INT
Procuring configurations
Global agreements, time-phased pricing, mass update price
eSourcing
Strategic sourcing
Dynamic pricing
eRFX
Product design management
Commodity strategy, spot buying
Contract compliance
Contract library
Contract management, tracking, enforcement
Content management
Standardization, function equivalent
Consolidated buy/group purchasing organizations
Data synchronization and management
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Item master cleansing
Category management for commodity buying
Catalog aggregation, syndication
Supplier performance management
Supplier enablement, portal
Vendor-managed inventory support
Supplier performance tracking
Supplier consolidation
Supplier satisfaction metrics
Machine-to-machine connection such as EDI exchanges
Electronic invoice presentment and payment/dispute resolution
Volume discount discovery
Consolidation of accounts
Invoice, PO, multiple document matching
Standard applications templates for exceptions handling
Procurement analytics
Integrated analytics
O r d e r M a n a g e m e n t
Order management applications are designed to automate sales order processing
from capture to invoice and settlement as well as built-in features to handle order
planning and demand management capabilities. Item lookup and order placement are
the prerequisites of order management applications, followed by issuance of receipts
and advance shipping notices as well as payment processing functions. Increasingly,
Web-based order management applications are replacing legacy systems for faster
and more accurate order processing. Order and product configurations, as well as
pricing options, freight calculation, and credit checking, are being combined to form
an integrated order management application, regardless of the sales channels.
Other features include view price history, profit management, multiple order types
(including quotes and credit orders), blanket and release orders, direct ship and
transfer orders, kit processing, and product returns processing.
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F i n a n c i a l P e r f o r m a n c e a n d S t r a t e g y M a n a g e m e n t A p p l i c a t i o n s
The financial performance and strategy management applications market consists of
cross-industry applications whose main purpose is to measure, analyze, and optimize
financial performance management processes using prepackaged applications that
include the following:
Budgeting and planning includes applications to support operational budgeting
processes, corporate budget consolidation and adjustment processes, and
planning and forecasting processes.
Financial consolidation includes applications that support both statutory and
management financial consolidation, reporting, and adjustment processes across
multiple entities and divisions.
Profitability management and activity-based costing applications include
packaged applications to support detailed cost and profitability measurement and
reporting processes.
Strategy management applications include those that support a closed-loop
performance management strategy such as the balanced scorecard. Strategy
management applications incorporate domain expertise across a range of
business processes, such as finance, human resources, operations, and CRM,
but enable strategic management processes rather than performance
management reporting processes of these functions.
P r o j e c t a n d P o r t f o l i o M a n a g e m e n t
Project and portfolio management (PPM) applications are used for automating and
optimizing the initiating, planning/scheduling, allocation, monitoring, and measuring of
activities and resources required to complete projects. In addition, the portfolio
management capabilities enable the tracking of an aggregation of project, products,
programs, and/or initiatives to oversee resource allocation, for making ongoing
investment and prioritization decisions, and to track risks — as part of an overall
portfolio. Ultimately, PPM applications help organizations manage the scope, time,
and cost of discrete sets of related people processes (projects) on an individual and
portfolio basis. IDC uses a wide definition of PPM to include the breadth of solutions
that use PPM features at their core, such as architectural/engineering/construction
management (AEC) or building infrastructure information management (BIIM),
asset/capital management (A/C), IT project portfolio management (ITPPM), new
product development/introduction management (NPDI), professional service
automation (PSA) or services resource planning (SRP), and other industry-oriented
solutions developed around the primary premise of successful "project" completion as
the main business purpose.
E n t e r p r i s e A s s e t M a n a g e m e n t
Enterprise asset management application software automates the many aspects of
asset management and maintenance, repair, and overhaul (MRO) operations (e.g.,
machinery and equipment, buildings, or grounds). The software generally includes
functionality for planning, organizing, and implementing maintenance activities,
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whether they are performed by employees of the enterprise or by a contractor.
Typical features include equipment-history record management, descriptions of items
maintained, scheduling, preventive and predictive maintenance on the assets, work
order management, labor tracking (if integrated within the maintenance management
applications), spare parts management, and maintenance reporting.
Supply Chain Management Appl icat ions
Supply chain management application software automates supply- and demand-side
business processes that bring a product or service to market, including multisite
organizations involved in a complex supply chain process, including raw materials
suppliers, contract manufacturers, 3PL and 4PL providers, and individual
transportation and warehousing organizations. Definitions of the relevant functional
application markets are presented in the sections that follow.
L o g i s t i c s
Logistics application software automates activities relating to moving inventory or
materials of any type. Examples include software that automates distribution resource
planning, warehouse management, and transportation planning business processes
that are not specific to an industry. (Logistics applications specific to the
transportation industry are included in the services operations management
applications market.)
P r o d u c t i o n P l a n n i n g
Production planning (PP) applications software automates activities related to the
collaborative forecast and continuous optimization of manufacturing processes. PP
applications span supply planning, demand planning, and production planning within
organizations. These applications identify demand signals, aggregate historical data
that informs short- and long-term demand expectations, and provide supplier
capabilities across multiple manufacturing sites. Production planning application
software is key to any supply chain management initiative because supply and
demand planning dictates the rest of the supply chain activities.
I n v e n t o r y M a n a g e m e n t
Inventory management application software automates activities relating to managing
physical inventory, whether direct or indirect; raw, in process, or finished; as a result
of or flowing into a product supply chain–specific business process; or in support of
performing a service. This includes inventory control/materials management business
processes in any industry, not just in manufacturing.
Operat ions and Manufactur ing Appl icat ions
Operations and manufacturing applications are enterprise applications that automate
and optimize processes related to planning and execution of services operations and
manufacturing activities, as well as other back-office activities. The resources
automated include people, capital, materials, and facilities. The applications track,
route, analyze, and report on these resources. The market includes software that is
specific to services, manufacturing, and other industries. Definitions of the relevant
functional application segments are presented in the sections that follow.
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S e r v i c e s O p e r a t i o n s M a n a g e m e n t
Services operations management applications support the services supply chain and
are unique to particular industries. These industry-specific applications cover a broad
range of activities such as automating claim processes (as applied to insurance
functions), automating admissions/discharges and transfers of patients (as applied to
healthcare functions), or automating energy trading (as applied to energy and utility
functions). Other examples of industry-specific applications are those that enable the
automation of real estate, business, legal services, banking and finance, education,
government, social services, and transportation.
M a n u f a c t u r i n g
Functional applications in manufacturing include material and capacity requirements
planning (MRP), bills of materials (BOMs), recipe management, manufacturing
process planning and simulation, work order generation and reporting, shop floor
control, quality control and tolerance analysis, and other functions specific to
manufacturing execution (MES). The category does not include computer-aided
manufacturing (CAM) applications for NC and CMM machine programming.
(Advanced planning and scheduling applications are included in the supply chain
planning functional market.)
O t h e r B a c k O f f i c e
Other back-office applications include various types of application automating
functions not otherwise covered previously, such as computer-based training,
elearning applications, speech and natural language, translation and globalization
software, and environmental health and safety applications. These applications also
cover a wide range of point solutions for product-related applications other than
services operations management and manufacturing. These applications have at their
core a product orientation focused on efficiencies related to item maintenance,
replenishment, and site management. Among them are retail- and wholesale-specific
applications.
Engineer ing Appl icat ions
Engineering applications automate all of the business processes and data
management activities specific to ideas management, concept planning, and design
and the handoff of a design to execution (manufacturing, construction, or other). The
markets include mechanical computer-aided design (MCAD), CAM, computer-aided
engineering (CAE), collaborative product data management, and other engineering
applications, which include those for electronic design automation (EDA) and
architecture/engineering/construction (AEC) or building infrastructure information
management (BIIM). Definitions of the engineering application segments are
presented in the sections that follow.
M e c h a n i c a l C o m p u t e r - A i d e d D e s i g n
MCAD software is utilized for tasks typically performed by designers and drafters.
Specifically, this category includes computer-assisted designing, drafting, and
modeling (wire frame, surface, and solid). MCAD also includes conceptual design
and/or industrial design, animation and visualization, and assembly design.
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M e c h a n i c a l C o m p u t e r - A i d e d E n g i n e e r i n g
Mechanical CAE applications address tasks such as structural/stress analysis,
kinematics, fluid dynamics, thermal analysis, and test data analysis.
M e c h a n i c a l C o m p u t e r - A i d e d M a n u f a c t u r i n g
Mechanical CAM applications prepare data for actual production on the shop floor
(e.g., NC tape generation and data for CNC machines).
C o l l a b o r a t i v e P r o d u c t D a t a M a n a g e m e n t
Collaborative product data management (cPDM) applications provide engineering
groups, but also increasingly cross-disciplinary teams across the enterprise as well as
outside of its four walls, with software tools to electronically coordinate, manage, and
share product data throughout the product life cycle. The major subsegments of this
market are product data vaulting, document management, light geometry with
view/markup capabilities (collaboration), change management, and parts libraries.
Workflow, ideas management, and product-focused environmental compliance
management are now emerging as additional application subsegments.
O t h e r E n g i n e e r i n g
Other engineering applications support electronic design automation,
architectural/engineering/construction, and other engineering functions. AEC
applications software automates drawing/design of building- and civil engineering–
related projects. (AEC project and portfolio planning and facilities management are
part of the project and portfolio management functional market.)
Customer Relat ionship Management Appl icat ions
CRM applications automate the customer-facing business processes within an
organization irrespective of industry specificity (i.e., sales, marketing, customer
support, and contact center). Collectively, these applications serve to manage the
entire life cycle of a customer — including the process of brand building, conversion
of a prospect to a customer, and the servicing of a customer — and help an
organization build and maintain successful relationships. Interactions in support of
this process can occur through multiple channels of communication. Channels of
communication include but are not limited to email, phone, and Web.
Additional technologies impacting CRM are as follows:
Social CRM — IDC includes functionality that incorporates social capabilities
within a CRM construct within the relevant functional market.
SaaS — CRM applications that are offered through an on-demand or SaaS
delivery model are categorized within the appropriate functional market.
eCommerce — IDC defines ecommerce application software as applications that
are directly involved in or linked to the application in which an order is placed or
accepted, therefore representing a commitment for a transfer of funds in
exchange for goods or services. Included in this process is the presentation of
the product to the customer in the form of an online catalog. As is the case with
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other competitive software markets, ecommerce applications derive from existing
functional markets. Applications that manage the catalog and customer facing
portions of the ecommerce process are categorized in the appropriate CRM
market as indicated as indicated below.
Definitions of the CRM application segments are presented in the sections that follow.
S a l e s
Sales automation applications include both sales management applications and sales
force automation applications. Functionality includes the following:
Account/contact management
Electronic ordering
Lead management
Mobile sales
Opportunity management
Partner relationship management (PRM)
Sales analysis and planning tools
Sales configuration tools
Sales history
Team selling
Telemarketing and telesales scripting
Territory management
M a r k e t i n g
Marketing applications software automates a wide range of individual and
collaborative activities associated with the various components of the marketing
process, including strategic marketing activities over more operational, campaign
related activities to catalogue-based ecommerce and trade promotions management.
Functionality includes the following:
Ad management/placement
Brand management
Campaign planning, execution, and management
Collateral management/distribution
Direct/database marketing
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Electronic catalog/ecommerce solutions
Email marketing
Social marketing
Sentiment analysis
Customer, segmentation, and predictive analytics
Event/trade show management
Focus groups/media testing
Lead generation/qualification/distribution
List management
Marketing resource management
Media and analyst relations
Mobile device marketing
Personalization
Primary research
Surveying
Trade promotion management
Upsell and cross-sell programs
Web activity analysis
Web advertising
C u s t o m e r S e r v i c e
Customer service applications provide customer/client (e.g., patient and student)
information management (CIM). Each application is designed to enhance the
management of relationships with existing customers. Customer service software is
used to support customers who are external to an organization.
Defining characteristics of the customer service category include problem tracking,
customer history, and incoming contact management. Functionality includes:
Automated assistants
Case assignment and management
Conferencing
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Email response management
Field service
Live collaboration and chat
Self-service
Web chat
Social network response
IT help desk applications are covered under "problem management" in the system
management software category and are thus excluded from this market.
C o n t a c t C e n t e r
Contact center applications automate functions relating to the operations of the CRM
installation. These applications, although enabling in function, do not have a desktop
end-user focus. Products included in this category are ACD, predictive dialing,
telephony integration, and universal queuing.
Application Development and Deployment Market Definitions
Structured Data Management Software
Structured data management software includes products that manage a common set
of defined data that is kept in one or more databases (structures of managed data
shared by multiple application programs) and is driven by data definitions and rules,
whether this involves single databases accessed directly by applications or distributed
databases accessed by multiple applications in multiple locations. The distinguishing
characteristic of all structured data management software products is that they use
definitions of data structure and behavior along with rules governing their integrity,
validity, security and, in some cases, alternative formats to manage the storage,
movement, and manipulation of data kept in databases. The user community for
structured data management software typically includes database administrators,
data modeling analysts, data administrators, and developers of database-intensive
applications.
R e l a t i o n a l D a t a b a s e M a n a g e m e n t S y s t e m s
The relational database management system (RDBMS) market includes multiuser
DBMSs that are primarily organized according to the relational paradigm and that use
SQL as the foundational language for data definition and access. Also included are
RDBMSs that have been extended to support embedded tables or other nonrelational
enhancements or to include extended attribute types (such as graphical, geospatial,
and audio), object-oriented formalisms (such as data encapsulation), or direct support
for XML data.
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N o n r e l a t i o n a l D a t a b a s e M a n a g e m e n t S y s t e m s
Nonrelational database management systems (NDBMSs) are those that are not
based on the relational paradigm. They use a variety of other approaches to the
organization, management, storage, and retrieval of data. Types of nonrelational
DBMSs are as follows:
A prerelational DBMS market is a multiuser DBMS that is accessed using
explicit navigation of the structure by the problem program and is typically
organized using either the CODASYL or a proprietary structure. List-oriented,
hierarchical, B-tree indexed, network, and inverted list are examples of
organizations included in this category. The data is normally managed and
accessed through a proprietary language or API, though most of these products
also support access through standardized interfaces such as SQL, ODBC,
JDBC, ADO.NET, Java Entity Beans, and various Web services.
A postrelational DBMS has an internal structure that requires physical
navigation, similar to a prerelational DBMS, but has layered over that structure a
set of access and management services that operate according to one or more
abstraction paradigms, which usually include both relational and object oriented.
These products typically have proprietary DDL and DML and sets of APIs or
drivers but can be accessed using standard SQL and other standard interfaces
as well. Although they may support object-oriented data definition and
manipulation, they differ from object-oriented DBMSs in that they make the
database an explicit external service to which the application connects through
an API or service layer. By contrast, object-oriented DBMSs enable the user to
define database components as classes within the application object model and
to manipulate the database through methods inherited from a DBMS class
library, thus making the DBMS itself an implicit service of the application's
environment.
Object-oriented DBMSs are designed to provide data storage and support
services using an object-oriented architecture. An object-oriented DBMS
(OODBMS) supports the basic features of object-oriented development, including
inheritance, polymorphism, encapsulation, and state. Unlike the other types of
DBMSs, the OODBMS provides an implicit set of services associated with
classes in the application object model that have been identified as "persistent,"
so there is no API, DML, or service call to be invoked by application code.
Because of the intimate relationship between the OODBMS data organization
and the application, its database schema must be aligned, either implicitly or
explicitly, with the class structure of the application. Also, an OODBMS must
explicitly support (through header files and runtime libraries) each language to be
used with it. These languages typically include Smalltalk, C++, C#, and Java.
The XML database management systems market includes native XML
database management systems, which decompose XML documents into data
structures based on their tag structures and store them in an internal data
storage facility that has been optimized for XML tag–based retrieval. Such
facilities typically include the capability to convert XML documents into XML
documents of other types, driven by XSL or other mapping specifications.
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Although the XML DBMS can support XML schemas and optimize its operation
based on such schemas, it does not require schematic definition of a given XML
document to consume, store, organize, and index its content.
This market also includes XML data search and retrieval facilities that are driven
by XML schemas. It does not include XML-based end-user query tools, access
integration middleware, or analytic applications that may happen to use XML-
based access protocols. This market also does not include software that simply
serves as a relay or remote connection facility between programs and XML files.
Nor does it include software that has as its sole or principal purpose the ability to
provide online content services for end users where the content just happens to
be coded in XML.
End-user DBMSs enable end users to define and manage their own data
without any need for formal database administration. Such DBMSs typically
reside on desktop operating environments or on servers for setup and use by
knowledge workers either individually or in collaboration with others. These tools
typically include a DBMS engine tightly integrated with a scripting language and
report writer, which provides a localized environment for data management and
analysis.
Nonschematic database management systems store structures that are
inferred from data presented in a key-value pairing format, such as comma-
separated values, or spreadsheet tables. They support both queries and
searches against this data. They are most commonly used to dump large
amounts of data into the database where it may be searched, analyzed,
interpreted and, in some cases, normalized into regular data structures. These
databases are most commonly deployed in environments that involve clusters or
grids of systems using large memory models and drive services offered over the
Internet. There are several open source initiatives involved, such as HBase,
which serves as the database for the HADOOP environment. There are also
commercial offerings, and these represent the bulk of revenue in this market.
D a t a b a s e D e v e l o p m e n t a n d M a n a g e m e n t T o o l s
Database development and management tools are used to develop, load, reload,
reorganize, recover, or otherwise manage and optimize databases and to maintain
replica databases for recovery, performance, or availability purposes. Tools used to
archive, mask, and subset database data also belong to this market. This category
also includes database-specific accelerators, SQL optimization tools, database
security, and other database utilities. This market includes the submarket segments
that follow:
Database administration tools. This submarket includes database monitoring
and tuning tools and other tools for performing routine database administration
(DBA) tasks such as reorganizations, rebuilding indexes, reallocating database
storage, changing and redefining indexes, and tuning optimization options, and
so on.
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Database replication software. This software is used for maintaining an exact
copy of a live database or a subset of a live database, typically for recoverability,
high availability, or nonstop maintenance purposes, or to distribute the database
workload or isolate workload components by segregating them and assigning
them to separate, replicated instances.
Database archiving and ILM software. Products in this segment are used to
manage the evolution of data from its creation to removal from the database and
include database subsetting, data masking, and test data generation tools as well
as tools that build and maintain archives of databases, often allowing transparent
access to archived data, preserving original schema information about archived
data and intelligence for selecting referentially complete subsets of data for
archiving. (Such products can also be used to create referentially complete
subsets of databases for populating subset or test databases.)
Database development and optimization software. This segment includes
database management software such as SQL authoring tools and SQL
optimization and analysis tools. It also includes software for database security,
database caching, and database acceleration.
D a t a I n t e g r a t i o n a n d A c c e s s S o f t w a r e
Data integration and access (DIA) software enables the access, blending, and
movement of data among multiple data sources. The purpose of data integration is to
ensure the consistency of information where there is a logical overlap of the
information contents of two or more discrete systems. To achieve a total solution,
data integration software employs a wide range of technologies, including, but not
limited to, data profiling; data quality; extract, transform, and load (ETL); semantic
mediation; and associated metadata management. Data access is enabled by data
connectivity software (which includes data connectors and connectivity drivers and
also federated data access software).
DIA software may be used in a wide variety of functions. The most common is that of
building and maintaining a data warehouse, but other uses include enterprise
information integration, data migration, database consolidation, master data
management (MDM), and database synchronization, to name a few. Data integration
may be deployed and executed as batch processes, typical for data warehouses, or
in near-real-time modes for data synchronization or dedicated operational data stores.
Although most applications of DIA software are centered on structured data in
databases, they may also include integrating data from disparate, distributed
unstructured or semistructured data sources, including flat files, XML files, and legacy
applications, and the proprietary data sources associated with packaged applications
from vendors such as SAP and Oracle.
The data integration and access software market includes the following submarkets:
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Bulk data movement software — commonly referred to as extract, transform,
and load (ETL) software — selectively draws data from source databases,
transforms it into a common format, merges it according to rules governing
possible collisions, and loads it into a target. This software normally runs in batch
but may also be invoked dynamically by command.
Dynamic data movement software is typically invoked dynamically, in what
vendors refer to as "real time" functionality. It is normally driven by a change data
capture (CDC) facility that is either log or agent based and actively moves data
among correspondent databases driven by metadata that defines
interrelationships among the data managed by those databases. The software
performs transformations, routes the data to the target, and inserts the data. It
normally either features a runtime environment or operates by generating the
program code that does the extracting, transforming, and routing of the data and
updating of the target.
Domain-based matching and cleansing software includes purpose-built
software that can interpret, deduplicate, and correct data in a specific domain.
The two most common such domains are customer and product, although these
are not the only ones. The largest vendors in this submarket provide products
that manage mailing lists and feed data into customer relationship management
systems. A few vendors in this submarket also offer general data quality
software.
General data quality tools include products used to identify errors or
inconsistencies in data, normalize data formats, infer update rules from changes
in data, and match data entries with known values, as well as for other activities
involved in ensuring the validity and consistency of data on the one hand or
schematic details of data not incorporated in the database catalog on the other.
Such activities are normally associated with data integration tasks, such as data
mergers and federated joins, but may also be used to monitor the quality of data
in the database.
Data access infrastructure software is used to establish connections between
users or applications and data sources without requiring a direct connection to
the data source's API or hard-coded database interface. It includes ODBC and
JDBC drivers and application and database adapters.
Composite data framework software enables multiple clients (usually
applications, application components, or databases running on the same or
different servers in a network) to share data in a way that reduces latency.
Usually involving a cache, this software sometimes also provides transaction
support, including maintaining a recovery log. This segment includes federated
database software, which permits the access of multiple databases as if they
were one database. Most are read only, but some provide update capabilities.
Virtual database products are similar but offer full schema management
coordinated with the source database schemas to create a complete database
environment that sits atop multiple physical databases. This segment also
includes master data definition and control (MDDC) software, which helps
organizations define and maintain master data, which is reference data of
enterprise significance that is managed across multiple applications and
databases.
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Master data definition and control software includes products that help
organizations define and maintain master data, which is of significance to the
enterprise and multiple systems. Master data definition and control software
manages metadata regarding entity relationships, attributes, and processing
rules to ensure the integrity of master data for where it is to be used. Key
functionality includes master data modeling, import and export, and the definition
and configuration of rules for master data handling such as versioning, access,
and synchronization. Master data definition and control products can include
operational orchestration facilities to coordinate master data management (MDM)
processes across multiple information sources in either a batch, service, or
event-based context. Master data definition and control software provides
capabilities to facilitate single or multiple master data entity domain definition and
processing and usually serves as the core technical component to a broader
master data management solution (a competitive market in the IDC taxonomy).
Appl icat ion Development Software
The application development software markets include software, tools, and
development environments used by developers, business analysts, and other
professionals to create both Web-based and traditional applications. Development
languages, environments, and tools; business rules engines; and modeling and
architecture tools are included. Application development software also encompasses
markets pertaining to component-based development and includes the specific
markets discussed in the sections that follow.
D e v e l o p m e n t L a n g u a g e s , E n v i r o n m e n t s , a n d T o o l s
The development languages, environments, and tools market represents the
convergence and integration of interactive or integrated development environments
(IDEs) with visual interfaces as well as rapid application development (RAD) tools and
environments, higher-level languages (including 3GLs and 4GLs), and component-
based development (CBD) tools. It also includes the tools that help automate various
aspects of developing applications from components and within component
framework environments.
This market does not include tools whose primary function is to support formalized
modeling and business rules methodologies that assist in generating application
requirements, data definitions, and programming specifications.
The development languages, environments, and tools functional market includes:
IDEs. IDEs are the environments through which developers access the various
tools available to develop in any given language or framework, or a combination
thereof. IDEs are increasingly multifaceted, encompassing multiple stages of the
development and multiple languages and tools to control them in one graphical
user interface.
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3GL tools. 3GL tools encompass traditional programming languages, such as
Java, C++, COBOL, and FORTRAN. 3GL products include all third-generation
(object oriented and nonobject) procedural language tools, such as edit, compile,
and debug tools, that are used in the context of an integrated 3GL development
environment. C++, Java, and COBOL continue to be the primary 3GL languages
that developers use to produce business technology solutions.
RAD tools. RAD tools are nonprocedural, higher-level language-based tools
used by professional programmers to build applications. To be considered RAD,
a tool must provide a higher level of abstraction than a 3GL, afford dictionary-
based application development, and perform semantic consistency checking.
Legacy 4GL tools. Legacy 4GLs are defined as early abstracted development
environments that were marketed before the advent of visual programming
interfaces. Despite the antiquated nature of these environments, many remain in
use primarily to address mission-critical business functions.
Managed languages. Managed languages are those that include higher levels
of functionality included in their runtime that ensure safe type-checking and
memory management. In most cases, managed languages compile to
intermediate languages (e.g., Java Bytecode or Microsoft's Common
Intermediate Language [CIL]), which permits the interoperability of different
languages through the sharing of a common lower-level infrastructure framework.
Component-based development tools. Component-based development,
construction, and assembly tools are primarily used for the construction of
software components and/or the assembly of software components into larger
components, services, or applications.
Component frameworks. Some companies package components in the form of
an open architecture component technology, often referred to as frameworks.
Composite development and assembly platforms. Composite development
and assembly platforms include technologies that facilitate the construction of
composite services or composite applications that are highly standards
compliant. These technologies are characterized by a contextual configuration-
based approach to development. Some of the tools designed to address mashup
configurations are included in this category.
Web design and development tools. Web design and development tools
provide Web site and Web page layout and design, object integration for site and
page development, and the tools needed to create Web-based applications on
both the client and the server side including the associated scripting and dynamic
languages used for this purpose. Although HTML editing is often provided, tools
in this category typically offer visual abstraction away from HTML through
WYSIWYG page editors, animation and other rich media, JavaScript and/or
VBScript features, Asynchronous JavaScript and XML (AJAX), simple data
integration, and deployment scenarios. This market aggregates both client-side
and server-side languages and frameworks such as PHP, Python, and Ruby On
Rails.
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S o f t w a r e C o n s t r u c t i o n C o m p o n e n t s
Software construction components are functionally specific software subassemblies
and libraries sold apart from a programming development environment that may or
may not be designed for use with a specific programming development environment.
Examples include class libraries, frameworks, ActiveX controls, Java applets,
JavaBeans, Enterprise JavaBeans (EJBs), DLLs, and other forms of API-specific
libraries. Software components that fall into this category are intended to be used by
developers to assemble applications as opposed to fully functional applications that
are intended to run on their own.
B u s i n e s s R u l e s M a n a g e m e n t S y s t e m s
Business rules management systems (BRMSs) are defined as discrete systems that
define, manage, and execute conditional logic in concert with other IT processes and
actions. BRMSs are well known for their ability to automatically recognize the interrule
relationships that evolve as rules are added or changed, thereby eliminating the need
for the careful and complex rule sequencing and conflict resolution that would
otherwise be necessary.
M o d e l i n g a n d A r c h i t e c t u r e T o o l s
Modeling and architecture tools (MAT) software includes those tools that support the
design and analysis of applications and systems that reside in the IT domain. These
tools may also define information regarding an organization's business architecture or
leverage functional requirements to provide a context for the design and analysis of IT
applications and systems. A fundamental characteristic of MAT tools is their internal
support for objects, relationship, and patterns. This enables an architectural tool to
convey an accurate and consistent understanding of IT assets from current, future,
and differential perspectives.
The MAT market includes the following submarkets:
Data modeling (DM) tools address database design, development, and master
data management.
Object modeling (OM) tools address application design largely using UML
notation. The primary use cases for these tools are enterprise application
development or real-time and embedded system development.
Business process modeling (BPM) tools address process model and/or event-
driven model design largely using business process modeling notation (BPMN)
and other process or event-oriented notations.
Enterprise architecture (EA) tools support the definition and alignment of an
organization's business architecture, application architecture, information
architecture, and technical architecture.
Qual i ty and L i fe-Cycle Tools
Quality and life-cycle tools support the process of software development and
deployment. This category includes the specific markets discussed in the sections
that follow.
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A u t o m a t e d S o f t w a r e Q u a l i t y T o o l s
Automated software quality (ASQ) tools support software unit testing, system testing,
or both; they also support software quality assurance. Functions such as test
specification, generation, execution, results analysis, and "bug tracking," as well as
test and QA management, are included in this category.
S o f t w a r e C o n f i g u r a t i o n M a n a g e m e n t T o o l s
Software configuration management (SCM) tools are used by application
development organizations to provide software revision control and versioning
capabilities. More sophisticated functions such as process management, change
request tracking, requirements management, and distributed team development
support may also be included.
Appl icat ion Server Middleware
Application server middleware is the foundation of modern applications, whether
custom developed or packaged. It is also the foundation for many types of software
infrastructure, such as portals, content management systems, or enterprise service
buses (ESBs).
This middleware executes application logic, mediates access to data sources, and
provides quality of service (QoS) to offer scalability, performance, reliability, and
security to applications. Applications built on modern application server middleware
are used over TCP/IP networks and are built using standard frameworks, such as
Java Enterprise Edition (JEE),.NET, and Spring. Older legacy application server
middleware is deployed on mainframes.
This class of middleware also offers ancillary capabilities associated with tooling for
Web application configuration as well as synchronizing content for Web applications.
A p p l i c a t i o n S e r v e r S o f t w a r e P l a t f o r m s
Application server software platforms (ASSPs) are middleware that host application
logic and provide common services that allow the application to operate effectively.
Application servers provide a common programming model, such as JEE, .NET,
Spring, CICS, or CORBA, that developers use to build their application.
By using an application server, developers gain access to extensions that include
connectivity between the presentation layer, network, operating system, and
database as well as with other application servers as part of a distributed system. In
addition, the application server offers QoS for such things as transaction processing
reliability, throughput, scalability, security, and management.
ASSPs are the foundation of modern applications, whether custom developed or
packaged. They are also the foundation for many types of software infrastructure,
such as a portal, content management system, or certain brands of ESB.
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ASSP revenue is not counted in the revenue model when it is embedded in other
software. For example, when a portal is built on an application server but sold as a
portal, the application server software portion is not counted in this market. However,
when an ERP is purchased separately from the application server required to make it
run, the ASSP revenue is counted.
Where ASSP is part of a multipurpose product, such as Microsoft Windows Server
2003, and we can determine what portion of the software is used as an ASSP, we will
include that portion in ASSP revenue.
T r a n s a c t i o n P r o c e s s i n g M o n i t o r s
Transaction processing monitors (TPMs) mediate and optimize transaction
processing between clients and a mainframe database. TPMs have evolved to the
point where they currently can act as application servers for legacy mainframe and
client-server applications.
O t h e r A p p l i c a t i o n S e r v e r M i d d l e w a r e
Other application server middleware includes application server middleware
categories not yet large enough to be considered a standalone market.
Integrat ion and Process Automation Middleware
The integration and process automation middleware markets include tools used by
developers, business analysts, and administrators to automate processes, create and
deploy process-centric applications, integrate applications, exchange data between
enterprises, and monitor the business and process performance of these applications
and automated processes.
This middleware is deployed on premise as software implemented on servers, in
appliances, and as hosted offerings fitting into the software-as-a-service model.
In the IDC taxonomy, there are four specific types of integration and process
automation middleware, along with an "other" category that includes legacy software
and integration-related middleware not yet large enough to be categorized in a
standalone market:
Business-to-business (B2B) middleware
Enterprise service bus and connectivity middleware
Event-driven middleware
Process automation middleware
Other integration and process automation middleware
B u s i n e s s - t o - B u s i n e s s M i d d l e w a r e
B2B middleware consists of software and services used to receive, route, and convert
standards-based structured inter-enterprise files and messages related to
transactions:
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B2B gateway middleware is software deployed on premise used to automate
and monitor the inter-enterprise exchange of data. At the heart of these platforms
are conversion, translation, and data exchange–related orchestration capabilities.
Additional features include:
More generalized process automation
Receipt and delivery of messages
Connectivity software
Business activity monitoring
Reporting
Development environment
There are strong similarities between B2B gateway platforms and other types of
integration middleware. However, the strength of these platforms is in the
embedded support of common standard industry models for electronic message
exchange, such as electronic data interchange (EDI). In addition, they are
optimized to operate at the edge between two or more enterprises, including the
ability to send acknowledgements to senders once a message is received.
EDI/VANs and B2B Services are secure, private networks that receive, store,
and forward structured inter-enterprise messages related to transactions. These
services include customizable hosted solutions and SaaS offerings. Many of the
vendors in this category also offer end-to-end managed services.
Although EDI/VANs predominantly support industries and message standards
associated with the supply chain and EDI standards, B2B services include value
chains in general, in particular the financial value chain using SWIFT standards.
Beyond reliable, secure delivery of messages, features include protocol
conversion, message and file translation, monitoring, exception reporting, paper-
to-digital conversion, and partner self-service, including Web forms for submitting
transactions and documents and self-testing capabilities.
E n t e r p r i s e S e r v i c e B u s a n d C o n n e c t i v i t y M i d d l e w a r e
Enterprise service bus (ESB) and connectivity middleware is server software or
appliances installed on premise inside a datacenter to integrate applications:
Enterprise service bus middleware was created to support application
integration for applications built on a standards-based service-oriented
architecture (SOA). They operate in request-response and event-driven
paradigms. Under the more common request-response model, ESBs receive
service consumption requests, route the requests to the correct service provider,
transform the requests to a format compatible with the service provider, wait for
the results, and deliver them back to the service consumer.
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In an event-driven model, ESBs receive an event, transform it, and forward it
based on routing instructions managed within the ESB.
There are many types of ESBs in the market, with orientations based on the
preexisting middleware that was used as the basis for the ESB. In addition, there
are some ESBs that were built from the ground up to provide services-oriented
routing and transformation capabilities.
Connectivity middleware is installed on end systems to send and receive data
and instructions directly from other systems and via middleware. Depending on
how they are deployed, connectivity middleware — adapters and sensors — can
perform transformations prior to delivering the data back to the targeted system
or can transfer as is.
There are different deployment paradigms for the adapters. They can fetch or
deliver data on request. They can be set up to look for new data on a scheduled
basis. They can also support an event model in which a data change is
automatically captured by an adapter, which generates a message that is
published to message-oriented middleware (MOM).
Most deployment platform vendors have their own collection of standard or
common adapters. They tend to be bundled into the price of platform software
and, therefore, are not counted in this category. This category includes the
standalone purchase of connectivity middleware.
E v e n t - D r i v e n M i d d l e w a r e
Event-driven middleware is used to detect events and automatically pass them to
applications, systems, and people. An event is a data or application change of state.
The technologies that make up event-driven middleware are key components of an
event-driven infrastructure, which is implemented to:
Predict and detect problems or opportunities at the earliest possible moment they
are identifiable.
Support automated processes to reduce cycle times and remove waste, errors,
and redundancy from an enterprise's operations.
Improve the scalability and processing speeds of applications and application
infrastructure.
Event-driven middleware consists of the following three types of software: message-
oriented middleware (MOM), complex event processing (CEP) software, and
business activity monitoring (BAM).
In essence, MOM can be considered the nervous system that listens for stimuli and
informs the brain. CEP is the brain, which contains the short-term memory and
executive decision-making ability to send instructions through the nervous system to
the appropriate parts of the body. BAM is the eyes of an event-driven infrastructure.
In more detail:
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Business activity monitoring (BAM) informs users about the current status of
areas in which they are interested and notifies them when thresholds are crossed
that warrant attention. BAM typically is deployed as a continuously updated
dashboard of key performance indicators (KPIs) that describe the metrics that
are important to an individual user. There are a variety of graphical displays in
which the KPIs are embedded, including standard graphs, heat maps, and
process model views. There are also graphical indicators of current performance.
While BAM dashboards are typically presented in a portal, notification of out-of-
bounds performance is sent out via email. In some cases, vendors are taking
KPIs and their associated graphical representations and making them available
as gadgets that can be displayed in a mashup.
BAM is implemented in many scenarios. In this case, we count BAM products
sold as a standalone offering, which excludes the embedded BAM sold as part of
a BPM suite.
Complex event processing middleware manages descriptions of conditions
and their state, correlates new events to the conditions, and tests for matches.
Once matched, a new event is created and fired off to other systems listening for
the event. CEP is used primarily as infrastructure for temporal (time) and spatial
(location) applications.
A condition describes the relationship of two or more events to each other. These
can be simple, such as calculating the impact of a change in stock price over a set
time window to see whether it meets a certain threshold, or complicated, such as
calculating the impact of a flight delay on all of the systems affected by that delay.
CEP products are based on different technologies, with the three most common
being:
Continuous query software that automatically runs SQL or SQL-like queries
upon the receipt of new data
Rules engines that apply new data to all the rules and rule relationships
Software that allows users to model the condition
When a relevant event occurs, message-oriented middleware creates a
structured message containing the data of the event, the time the event was
created, and the metadata about the event. MOM delivers the message in the
following paradigms:
Point to point, where one sending system publishes a message directly to a
receiving system for processing
To a queue, where the message can be picked up for processing by any
authorized system
Publish and subscribe, which broadcasts messages without concern for
whether the event is actually received by any system
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In the latter two paradigms, each message includes metadata that describes the
topic or the subject of the message. Subscribers listening for that topic receive all
messages that are broadcast out. When a system picks messages off of a
queue, it also looks for specific message types, based on the metadata.
MOM is also capable of transforming a message to a structure that is compatible
with the receiving system. Whether transformation is handled within MOM or by
other integration middleware, such as an ESB, is an architectural decision made
by the enterprise during system design.
Although many vendors offer commodity MOM based on the Java Message
Service (JMS) standard, the standalone offerings differentiate and compete on
low latency, reliability, and high throughput.
P r o c e s s A u t o m a t i o n M i d d l e w a r e
A process is the series of activities that accomplish work in a routine way. Process
automation middleware is used to define a process, model it, and automate the
movement of transactions through all of the necessary activities that make up the
process. Process automation middleware also manages the state of work being
performed within the process and identifies transactions that are not able to advance
through the process' workflow. These exceptions are then handled separately, either
through another structured process or through custom or nonautomated activities.
This middleware supports straight-through processing (STP), which is a method to
move transactions automatically from one system to the next without manual
involvement, rekeying, or input from people. STP examples include automated
payment processing or trade settlements.
Process automation middleware also automates people-oriented activities that require
manual steps or human decision making, such as loan approvals or bringing new
employees on board. In more detail:
A business process management suite (BPMS) includes both a model-centric
development environment and a runtime server that include the following
capabilities:
Process modeling is a graphical environment to describe and document an
existing process or a new process. Although not all BPMSs support standard
process modeling, the emerging graphical standard to represent the process
is the business process modeling notation (BPMN).
In a BPMS, process modeling is central to the development environment.
Increasingly, the individual activities described in the process model have
presentation components, such as forms, and other properties associated to
them, and one activity is wired to another within the process modeling
environment.
Rules or decision services are used when there is a need to determine
where the transaction needs to go next for processing.
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Process execution is runtime server software that executes the process
described in the model and maintains the state of the transaction as it
advances through the process' workflow. There are differences in how
BPMS products move from a model to the execution of a process as well as
differences in standards supported. Some interpret; others compile. Some
store a model in XML Process Definition Language (XPDL), while others
store as Business Process Execution Language (BPEL). Others do neither.
Process monitoring maintains and displays performance statistics about
how the process is running. The KPIs are automatically generated within the
system.
Simulation uses production data, test data, or metrics embedded in the
model to run simulations to see how a process or change in process impacts
process, business, and system performance. Initially, the simulation may run
from assumptions built in the documentation of the model. Once a process is
put into production, there is the ability to test changes using production data.
Many vendors require the use of simulation to test a change made to a
process before it is put into production, particularly where authorized
business users make changes to the process.
Additional BPMS capabilities include:
Task management features that either automatically or manually assign
work
Forms, including wizards and offline and online capabilities
Search, including the ability to find anything about work within a process as
well as identify experts
Content management capabilities, including storage and retrieval of
documents
Portal and collaboration features
Standalone process servers have a development environment that describes
an orchestration or a workflow as well as a process execution environment.
However, they do not have the full set of features offered by a BPMS vendor.
Specialty straight-through-processing middleware includes many of the
components of a system-centric BPMS with embedded logic tied to specific
processes. It tends to be an event-driven, high-performance system created for
niche areas, such as financial payment systems.
O t h e r I n t e g r a t i o n a n d P r o c e s s A u t o m a t i o n M i d d l e w a r e
This category includes software products and markets not yet large enough to be
covered in a standalone category. In addition, it includes some integration categories
that cross multiple markets:
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Managed file transfer software provides secure, guaranteed high-speed
delivery of a file over a network. The file transfer can be from one enterprise to
another or within an enterprise, across datacenters or systems. This software
includes the free software that delivers files over file transfer protocol (FTP) and
commercial software that offers better security, reliability, and speeds.
Other Development and Deployment
The category of other development and deployment captures a variety of solutions
that help enable specific, various, and often multiple aspects of the development,
deployment, information management, application life-cycle, and business and IT
architectural and governance activities, and integrated development and deployment
platforms (IDDP). IDC does not analyze the other development and deployment
software collection of miscellaneous products as a separate market but does include
the revenue from this "market" in the overall revenue total for completeness of
application development and deployment market coverage.
O t h e r D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e
Other development and deployment software comprises software tools, utilities, and
development environments used by developers, business analysts, and other
professionals to support the creation, maintenance, and optimization of applications,
information resources, and systems.
This "market" is also where revenue is included for integrated products that don't fit
within other defined functional markets. For example, an integrated development and
deployment platform (IDDP) includes tools that provide application development and
deployment capabilities that span multiple functional markets (as described below),
are delivered as an integrated platform, and whose revenue cannot be reasonably
disaggregated into functional markets. The IDDP market includes vendors that
collectively support a wide variety of deployment models including traditional
operating environments, cloud environments, and mobile devices. An integrated
development and deployment platform must minimally include the following
capabilities:
A development environment for creating business logic and user interaction
A data tier that enables persistent data storage and data access
A container for hosting application logic and managing connections
A management environment that addresses security and access
Because of the wide variety of vendors that reside in the IDDP market segment,
forecast and share data for the IDDP market by itself is not meaningful. However,
selected vendors from the IDDP market segment do have a material presence in
competitive markets such as platform as a service (PaaS) and mobile enterprise
application platforms (MEAP).
©2012 IDC #235326 183
Data Access , Analys is , and Del ivery Software
Data access, analysis, and delivery products are end user–oriented tools for ad hoc
data access, analysis, and reporting as well as production reporting. Products in this
category are most commonly used by information consumers or power users rather
than by professional programmers. Examples include query, reporting,
multidimensional analysis, and data mining and statistics tools. The data access,
analysis, and delivery markets are defined in the sections that follow.
E n d - U s e r Q u e r y , R e p o r t i n g , a n d A n a l y s i s
Query, reporting, and analysis software includes ad hoc query and multidimensional
analysis tools as well as dashboards and production reporting tools. Query and
reporting tools are designed specifically to support ad hoc data access and report
building by either IT or business users. This category does not include other
application development tools that may be used for building reports but are not
specifically designed for that purpose. Multidimensional analysis tools include both
online analytical processing (OLAP) servers and client-side analysis tools that provide
a data management environment used for modeling business problems and analyzing
business data. Packaged data marts, which are preconfigured software combining
data transformation, management, and access in a single package, usually with
business models, are also included in this functional market.
A d v a n c e d A n a l y t i c s S o f t w a r e
Advanced analytics software includes data mining and statistical software (previously
called technical data analysis). It uses technologies such as neural networks, rule
induction, and clustering, among others, to discover relationships in data and make
predictions that are hidden, not apparent, or too complex to be extracted using query,
reporting, and multidimensional analysis software. This market also includes
technical, econometric, and other mathematics-specific software that provide libraries
of statistical algorithms and tests for analyzing data. Although statistics products vary
in sophistication, most provide base-level functions such as frequencies, cross-
tabulation, and chi square. This market also includes a specialized form of statistical
software focused on functional areas such as the industrial design of experiments,
clinical trial testing, exploratory data analysis, and high-volume and real-time
statistical analysis.
S p a t i a l I n f o r m a t i o n M a n a g e m e n t S o f t w a r e
Spatial information management software (also called geographic information system
[GIS]) includes tools for data entry/conversion (surveying/COGO, aerial photo
rectification, remote sensing, GPS, and others), mapping/spatial query, and business
analysis.
System Infrastructure Software Market Definitions
System infrastructure software is divided into four primary categories: system and
network management software, security software, storage software, and system
software. These categories are discussed in the sections that follow.
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System and Network Management Software
System and network management software is used to manage all the computing
resources for the end user, small business, workgroup, or enterprise, including
systems, applications, desktop and client devices, and the network infrastructure.
This market does not include storage management software. System and network
management software is further segmented into the categories discussed in the
sections that follow.
E v e n t M a n a g e m e n t T o o l s
Event management tools automate the analysis and response of the systems to
nonscheduled system and application events. Included are console automation
products, global event management applications, event correlation and root cause
analysis software, and event-action engines. This category does not include
automation of responses to scheduled events.
W o r k l o a d S c h e d u l i n g a n d A u t o m a t i o n S o f t w a r e
Workload scheduling and automation software manages the provisioning, placement,
and execution flow of work on systems as well as the provision of images, operating
systems, and applications on to physical and virtual servers. The tools bring
automation and centralized control to executing the steps contained in IT workloads
and processes and infrastructure and application provisioning. This category includes
traditional calendar-driven schedulers and event-driven schedulers, as well as
workflow engines, run-book automation software, self-service portals, and
server/application provisioning software. It also includes workload balancing
applications working at the application (rather than system) level. This functional
market is specific to IT processes and does not include business process automation.
Nor does it include workload balancing applications that work at the system level
(e.g., high-availability software).
O u t p u t M a n a g e m e n t T o o l s
Output management tools automate the production, distribution, and management of
computer-generated information. Included are printer spoolers, fax servers, output
management tools, and applications to manage the dissemination of output. The term
output includes not only hardcopy devices such as printers and fax machines but also
other destinations such as pagers, email, and Web pages. This category does not
include workflow applications or packaged online viewing applications for specific
vertical industries.
P e r f o r m a n c e M a n a g e m e n t S o f t w a r e
Performance management software is used for capacity planning, performance data
collection, performance tracking, and simulation software, as well as service-level
management software when applied to systems and applications. It also includes
resource accounting software for resource utilization tracking and reporting and IS-
specific financial management and planning.
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C h a n g e a n d C o n f i g u r a t i o n M a n a g e m e n t S o f t w a r e
Change and configuration management software provides management of system,
client, desktop, and peripheral hardware and software assets but not network
devices. Software for planning, tracking, and applying system hardware and software
changes is also included, as is software distribution, hardware and software discovery
and inventory, license management, settings and state management, and auditing.
P r o b l e m M a n a g e m e n t S o f t w a r e
Problem management software tracks, records, and manages problems related to the
IT infrastructure and operations. This category includes IT help desk applications and
related problem determination and resolution applications, including knowledge
bases. This category is separate from externally focused problem resolutions
solutions within customer relationship management. To the extent that IT
Infrastructure Library (ITIL) and IT service management–based solutions help in the
resolutions of problems, those functions are included here as well.
N e t w o r k M a n a g e m e n t S o f t w a r e
Network management software includes solutions for managing the network
components of enterprise infrastructures. It includes two categories: network
performance management and network operations management.
The products within network management often and increasingly will integrate with
cross-domain infrastructure management tools such as service desks, application
management, systems management, and business dashboards across multiple
platforms and topologies, including data, voice, video, traditional networks, and
wireless networks. Network management includes solutions that manage network
availability by collecting and correlating events, service levels, alarms, response
times, and performance. It also includes network configuration management products
that manage, control, and audit changes to the network infrastructure. However,
solutions solely for network service providers are excluded.
Secur i ty Software
The security software market includes a wide range of technologies used to improve
the security of computers, information systems, Internet communications, networks,
and transactions. It is used for confidentiality, integrity, privacy, and assurance.
Through the use of security applications, organizations can provide security
management, access control, authentication, malware protection, encryption, data
loss prevention, intrusion detection and prevention, vulnerability assessment, and
perimeter defense. All these tools are designed to improve the security of an
organization's networking infrastructure and help advance value-added services and
capabilities. Security software includes traditional security software as well as security
software-as-a-service offerings. The market covers both corporate and consumer
security software.
I d e n t i t y a n d A c c e s s M a n a g e m e n t
Identity and access management (IAM) is a comprehensive set of solutions used to
identify users in a system (employees, customers, contractors, and so on) and control
their access to resources within that system by associating user rights and restrictions
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with the established identity. Subcategories of the IAM market include Web single
sign-on (WSSO) and federated single sign-on (FSSO); host/enterprise SSO; user
provisioning, including granular authorization and policy rights and privileged identity
management; risk and entitlement management; advanced authentication software
(e.g., PKI); and legacy authorization, such as RACF and ACF-2; and Personal
Portable Security Devices such as secure smart cards and OTP tokens. Software
licensing and authentication tokens (SLATs) are now classified as a separate
subcategory within IAM. These are parallel/serial port tokens or USB keys that
authorize the use of software on a particular device.
S e c u r e C o n t e n t a n d T h r e a t M a n a g e m e n t
The secure content and threat management (SCTM) market highlights the increasing
unity between previously dissimilar security disciplines. SCTM products defend
against viruses, spyware, spam, hackers, intrusions, and the unauthorized use or
disclosure of confidential information. SCTM includes four specific product areas, as
follows:
Network security includes enterprise firewall software, network intrusion
detection and prevention software, unified threat management software, and
IPSec/SSL VPN software.
Endpoint security covers both the corporate and the consumer segment. The
market includes client antivirus software, file/storage server antivirus, client
antispyware software, personal firewall software, host intrusion prevention
software, file/disk encryption, and endpoint DLP.
Messaging security includes both software and SaaS platforms. The security
technologies include antispam, antimalware, content filtering, and data loss
prevention (DLP).
Web security includes both software and SaaS platforms. The security
technologies include Web filtering, Web antimalware, Web application firewall,
Web 2.0 security, and Web DLP.
S e c u r i t y a n d V u l n e r a b i l i t y M a n a g e m e n t S o f t w a r e
Security and vulnerability management is a comprehensive set of solutions that focus
on allowing organizations to determine, interpret, and improve their risk posture.
Software products in this market include those that create, monitor, and enforce
security policy; determine the configuration, structure, and attributes for a given
device; perform assessments and vulnerability scanning; provide vulnerability
remediation and patch management; aggregate and correlate security logs; and
provide management of various security technologies from a single point of control.
O t h e r S e c u r i t y S o f t w a r e
Other security software covers emerging security functions that do not fit well into an
existing category. It also includes some of the underlying security functions, such as
encryption tools and algorithms, that are the basis for many security functions found
in other software and hardware products. Also included in this category are products
that fit a specific need but have yet to become established in the marketplace.
Products currently in this category will either grow into their own categories or
eventually be incorporated into the other market segments.
©2012 IDC #235326 187
For 2011, areas covered by other security software include, but are not restricted to,
encryption toolkits, security product verification testing, storage security, Web
services security, and secure operating systems. Note that the products covered here
are only those that do not qualify for one of the more established categories.
Storage Software
Storage software manages and assures the accessibility, availability, and
performance of information stored on physical storage media. This category does not
include operating systems or subsystems. The storage software secondary market is
broken down into eight functional software markets, as described in the sections that
follow.
D a t a P r o t e c t i o n a n d R e c o v e r y S o f t w a r e
Data protection software includes revenue from licensed software and online data
protection services (also known as online backup) licensed in a subscription fashion.
Data protection and recovery software is focused on protection, restoration, and
recovery of data in the event of physical or logical errors. Included within the data
protection and recovery market are data protection, continuous data protection
(CDP), bare metal restore, virtual tape library (VTL), and backup/recovery reporting
products:
Data protection software and add-on modules schedule a point-in-time copy of
a defined data set to tape, disk, or optical devices and are used to recover part or
all of the data set if needed because of logical or physical error or site disaster.
Included are library and tape media management tools. Although tape is the
most common backup medium, many products support backup to disk, and some
take full advantage of the increased recovery performance associated with direct-
access disk storage. Backup is often used in conjunction with snapshot and data
replication software to improve data protection performance. If using traditional
tape backup products, recovering data from a backup set generally requires the
initiation of a separate process.
Continuous data protection software — also referred to as continuous backup
— pertains to products that track and save data to disk so that information can be
recovered from any point in time, even minutes ago. CDP uses technology to
continuously capture updates to data in real time or near real time, offering data
recovery in a matter of seconds. CDP systems may be block, file, or application
based and can provide fine granularities of restorable objects to highly variable
recovery points.
Bare metal restore software makes a system-level host image from the
operating system up to the file system configuration on tape or disk, which is
used for system-level recovery of the entire host if needed because of a physical
hardware error. Backup products that have a bare metal restore module will be
included under the data protection software category.
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Virtual tape library software presents a virtualized view of physical tape drives
and media to a host, thus emulating traditional tape devices and tape formats
and acting like a tape library with the performance of modern disk drives. During
a VTL process, data is deposited onto disk drives just as it would be deposited
onto a tape library, only faster. A virtual tape library generally consists of a virtual
tape appliance or server and VTL software that emulates traditional tape devices
and formats.
Backup and recovery reporting software is designed for heterogeneous,
standalone backup reporting and management across different backup
applications, configurations, and locations. Reports are generated on backup
environment parameters such as backup job status, tape media capacity, and
backup performance, and so on.
S t o r a g e R e p l i c a t i o n S o f t w a r e
Storage replication software includes software designed to create image copies of
volumes or files via techniques such as clones, mirrors, and snapshots. Replication
may be storage system, server, fabric, or appliance based and may occur locally or
between remote sites, potentially separated by long distances. Replication and
snapshot software is often used in conjunction with backup software to improve data
protection performance. This market does not include database replication software
that operates at the database, table, or record level.
Host replication software typically resides at the file system or logical volume
level within the operating system and makes a point-in-time copy or snapshot of
a data set to disk used for disaster recovery, testing, application development, or
reporting. In recovery, replication eliminates the intermediary step of a restore
process.
System and data migration software is block-based or file-based migration
software used to migrate data from one platform to another for system upgrades
and technology refreshes, moving the data to a new platform.
Fabric and appliance-based replication software makes use of intelligent
switches and heterogeneous array products to provide block-level replication
within the SAN. The intelligent switches have technologies that perform the
volume management and replication process and eliminate the overhead on the
host while providing any-to-any replication. It also includes a software component
to appliance-based replication.
Array-based replication software makes a block-based point-in-time block
copy or snapshot of storage to disk used for disaster recovery, testing,
application development, reporting, and other uses.
Replication management software is used to control, monitor, and/or schedule
the point-in-time copies made by the replication product. It may automate various
replication tasks, such as sync, split, and mount.
©2012 IDC #235326 189
A r c h i v i n g S o f t w a r e
The archiving software market includes software that provides policy-based controls
for copying, moving, purging (delete from primary storage), retaining (in read-only
fashion for a defined period), and deleting (delete from secondary storage) data.
Some tools provide for more sophisticated functions such as content-based data
management, indexing, and search/retrieval. Archiving software makes tiering
decisions based on file properties and business rules, but not file properties alone.
Business rules may be based on metadata such as custodian of information,
business unit of origin or indexed content. Archiving software typically requires
software on a host to manage the archiving process. All archiving products except
those that perform database archiving are included in this market.
Email archiving software includes specialized email archive software products
that integrate with collaborative email systems through APIs to migrate email,
based on policy, to a secondary archive. Included in email archiving software are
functions for email retention and searching.
File archiving software automates, based upon a defined policy, the migration
of data to a different tier of storage and media and automatically recalls files back
to primary storage when required for application or user access. File archiving
software creates, based upon a defined policy, a copy of a data set or a group of
files that are transported to an alternate location or committed to long- or
intermediate-term storage. Original copies of the data set may be deleted when
the archive is created to free primary storage space, or they may be left in place
if frequent access is expected.
F i l e S y s t e m S o f t w a r e
File system software provides the organization and structure for storing and retrieving
data as files, folders, and directories. Software covered in this market segment
includes standalone, distributed file systems that are platform independent and the
primary purpose of which is to provide access to storage. These file systems support
sophisticated intersystem record and file locking capabilities. Products include
clustered file systems, wide area file systems, and file virtualization.
S t o r a g e a n d D e v i c e M a n a g e m e n t S o f t w a r e
Starting with calendar year 2011 published market shares, IDC will combine storage
management software with storage device management software to create the new
functional market entitled Storage and Device Management Software.
SRM and heterogeneous SAN management software is software designed for
heterogeneous, end-to-end discovery; topology mapping; capacity utilization; and
performance reporting, planning, monitoring, and management. It includes
software modules for advanced functions such as storage provisioning, host-level
reporting, file-level analytics, application and file system integration, and event
management. To qualify as a storage management product, the product must
provide for the management of a diverse set of storage systems, storage
switches, servers, and applications. Device management tools that provide
discovery and configuration of a single device type or asset are not included.
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SRM and SAN management software for homogeneous environments is
designed for homogeneous, end-to-end discovery; topology mapping; capacity
utilization; and performance reporting, planning, monitoring, and management. It
includes software modules for advanced functions such as storage provisioning,
host-level reporting, file-level analytics, application and file system integration,
and event management.
Storage device management software performs a specific set of functions for a
specific, homogeneous brand or class of storage device. Device management
software utilities capture basic information on the storage device and tend to
support only that device or device family (not a heterogeneous management
tool). The functions provided by device management software include storage
device discovery, configuration, and management, with basic levels of reporting.
It includes software used to control the configuration and management of disk
devices, storage arrays, and networks as well as the associated utilities, element
managers, and agents. This market also includes utilities for low-level disk device
functions such as optimization, defragmentation, and compression.
Other Storage Management Software provides standalone storage
management functionality such as predictive change management, performance
management, problem management, capacity planning, forecasting, or SLA
management.
S t o r a g e I n f r a s t r u c t u r e S o f t w a r e
Storage infrastructure software includes virtualization and volume management,
storage access and path management software and automated storage tiering
software.
Virtualization and volume management software enables device- and network-
independent management of storage or data. It isolates and abstracts the
internal details of storage systems and services and simplifies storage
management by masking physical complexities from servers, applications, and
other network resources. Such software is frequently used for pooling or
aggregating storage or to add new capabilities to available storage resources.
Virtualization and volume management may be storage system, server, fabric, or
appliance based and frequently can occur simultaneously in more than one of
these locations. Only software sold as a separate software product or option is
included in this market.
Access and path management software provides for storage path and access
configuration, management, load balancing, and failover on path failure. Only
software sold as a separate software product or option is included in the revenue
for this market.
Automated storage tiering software enables the automated movement of data
sets between differing tiers of storage resources. This may occur at the volume
level or at a sub-volume level. Tiers may be defined by performance, capacity,
and/or resiliency requirements of the data/applications.
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O t h e r S t o r a g e S o f t w a r e
Other storage software covers storage software functions that do not fit well into an
existing category. Also included in this category are products that fit a specific need
but have yet to become established in the marketplace. Products currently in this
category will either grow into their own categories or eventually be incorporated into
the other market segments.
System Software
System software is the foundation of software products that collectively operate the
hardware on which business applications are built. Market definitions are discussed in
the sections that follow.
O p e r a t i n g S y s t e m s a n d S u b s y s t e m s
Operating system and subsystem software includes the machine-level instructions
and general-purpose functions that control the operation and use of CPU resources
(both centralized and networked). These operating systems quite often also include
network services such as Dynamic Host Configuration Protocol (DHCP) for IP
address assignment, distributed naming services (DNS) software (which provides a
shared database of system resources and access control information), and directory
service software (such as Microsoft's Active Directory or LDAP services), as well as
other integrated network facilities such as print and file services.
A v a i l a b i l i t y a n d C l u s t e r i n g S o f t w a r e
Availability and clustering software virtualizes the system services of multiple systems
(physical servers or virtual servers) so that they appear in some sense as a single
computing resource. This market includes failover clustering software, which
maintains a "heartbeat" between the linked servers and restarts workloads on
alternate servers if the heartbeat (or the lack of it) signals that one of the servers is
offline. It also includes cluster managers and compute farm managers, as well as load
balancing software and application virtualization software that stands between the
user request and the processors or systems that are supporting applications or
services. This software determines which processor or system has the most available
capacity and routes the workload to that computing resource.
V i r t u a l C l i e n t C o m p u t i n g
IDC defines virtual client computing (VCC) as a client computing model that leverages
a range of software and virtualization solutions to improve upon the limitations
associated with the traditional distributed desktop environment. The VCC model
encompasses three client virtualization technologies, which are discussed in the
following bullet points:
Desktop virtualization technologies utilize hypervisor to decouple an operating
system from the host hardware and isolate the specific client environment from
other Oss running aboard a physical device. There are two types of desktop
virtualization technologies:
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Centralized virtual desktop (CVD, or more commonly known as VDI) is a
form of server-based computing; it utilizes server-grade hypervisor to host
multiple unique and isolated client operating systems aboard a single server
or group of servers in the datacenter environment. The virtual desktops are
delivered to end users' devices via the network.
Distributed virtual desktop (DVD) leverages client-grade hypervisor and/or
host operating systems in an isolated environment on a distributed client
device, such as a laptop. Therefore, the virtual machine resides on the local
client hardware.
Application virtualization software encapsulates and isolates an application
from its underlying host operating system, as well as from other local applications
running within a client environment.
Virtual user session (VUS) software runs on servers and creates within the
operating system a user interface that is virtualized for distribution to a nonnative
environment.
V i r t u a l M a c h i n e S o f t w a r e
Virtual machine software, also known today as hypervisor software, either uses low-
level capabilities offered by certain hardware environments or installs a complete
hardware emulation layer using software to support multiple operating environments
and the related stacks of applications, application development and deployment
software, and system infrastructure software. This segmentation is often referred to
as virtualization or partitioning. Each of the client or server operating environments is
allowed to believe that it controls the entire machine, but resources are actually
allocated on the basis of rules established either at the time of configuration or
dynamically by related management software. Thus, multiple operating systems, even
those from different vendors, can now share the same machine without awareness of
the proximity for other operating systems on the same physical hardware. Virtual
machine software is most commonly installed on servers to host either server or
desktop virtual machines (as the back end for centralized virtual desktops), but
hypervisors are also increasingly being used on personal computing and mobile
devices. Hypervisors also increasingly serve as the foundational infrastructure
software for public and private clouds. Virtual machine software can be used by cloud
service providers to provide virtual machines as a service.
O t h e r S y s t e m S o f t w a r e
Other system software is infrastructure software for systems and applications (but not
storage) that is not otherwise categorized. Such software is used mainly by system
programmers and administrators to perform housekeeping functions and to add
functions to operating systems that are not otherwise supplied. Examples include file-
conversion utilities, screen drivers and fonts, remote control software, and sort
utilities. This category also includes enterprise connectivity software that enables
devices to exchange, modify, and/or present host-based network data.
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Geographic Area Definitions
Worldwide revenue is divided by geographic area. At a high level, or macroregion,
areas defined are Americas; Europe, the Middle East, and Africa (EMEA); and
Asia/Pacific (including Japan) (APJ). IDC software data products report geographic
data at various levels of detail; in some cases, down to individual countries:
Americas includes North America (the United States [and all of its political
subdivisions] and Canada) and Latin America (Brazil, Venezuela, Argentina,
Chile, Colombia, and Mexico).
EMEA includes Western Europe (Austria, Belgium/Luxembourg, Denmark,
France, Finland, Germany, Greece, Ireland, Italy, the Netherlands, Norway,
Portugal, Spain, Sweden, Switzerland, and the United Kingdom) and Central and
Eastern Europe, the Middle East, and Africa (Bulgaria, Croatia, the Czech
Republic, Hungary, Poland, Romania, Russia, Slovakia, Slovenia, Egypt, Israel,
Saudi Arabia, Turkey, United Arab Emirates, and South Africa).
APJ includes Asia/Pacific excluding Japan (Australia, China [PRC], Hong Kong,
India, Indonesia, Korea, Malaysia, New Zealand, the Philippines, Singapore,
Taiwan, Vietnam, and Thailand) and Japan.
Operating Environment Definitions
All software revenue is allocated on the basis of the underlying operating
environment. The preferred method is to allocate revenue to operating environments
based on where the license revenue is derived (for platform-specific licenses). An
alternative method is to allocate revenue based on where the product is run (i.e.,
based on the percentage of executables on various platforms). Revenue may
originate from traditional perpetual licensing purchases or through annual subscription
or maintenance licensing. Note that operating systems producing no revenue may still
be used for deployment of revenue-producing layered software that is subsequently
captured in IDC's market forecasts. Operating system revenue from the emerging
software appliance market is tracked in this taxonomy as other operating systems
are, with software appliance revenue allocated between the operating system and the
layered software product markets (if applicable) on a proportional basis. Operating
environments include the following:
Mainframe environments include IBM's z/OS, OS/390, VSE, VM, and z/VM that
run on IBM System z and zSeries hardware and other single-vendor mainframe
operating systems such as those from Unisys, Amdahl, Fujitsu, and Hitachi.
Single-vendor, non-Unix supercomputer and massively parallel processor
environments are also included in the mainframe category.
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Unix includes all operating systems software that is based on Unix System V,
OSF/1, or Berkeley Software Distribution (BSD). This category would include
products such as AIX, HP-UX, Apple Mac OS X, Apple iOS, SCO OpenServer,
SCO UnixWare, Solaris, Tru64 Unix, NetBSD, OpenBSD, and other operating
systems used primarily aboard RISC-based and Intel architecture–based
servers, workstations, minicomputers, and clients that are designed to run the
Unix operating system. Unix-based supercomputer and massively parallel
processor environments are also included in this category. Operating systems
that are based on other kernels are not included, even if they have passed the
Unix certification test from the Open Group. Note that non-revenue-producing
versions of Unix such as FreeBSD are classified as Unix operating systems by
this taxonomy for the purpose of allocating revenue-producing layered software
by underlying operating system.
Linux and other open source environments include all operating systems
deployed aboard servers, workstations, minicomputers, and client devices that
are based on Linux or other Unix-like open source operating environments.
Typically, this software is available both commercially with associated support
and maintenance costs and at little or no cost in source code form. Software of
this type is usually licensed under the Free Software Foundation's general-
purpose license (GPL) or other licensing that encourages free access to the
source code to these operating environments. Note that non-revenue-producing
versions of Linux are still classified as Linux operating systems by this taxonomy
for the purpose of allocating revenue-producing layered software by underlying
operating system.
Windows 32 and 64 include all operating systems that support the Win32 APIs
and Win64 APIs, including Microsoft's Windows 9x, Windows Me, Windows NT
Workstation, all versions of Windows NT Server, Windows 2000 Professional, all
versions of Windows 2000 Server, all versions of Windows XP, all versions of
Windows Vista, all versions of Windows 7, and all editions of Windows Server
2003, including the release 2 (R2) versions, as well as Windows Server 2008 and
Windows Server 2008 R2. In the future, products based on the next wave of
Windows development (code-named Windows 8 today) will be included.
Revenue from both Microsoft and other vendors that run solutions on Windows
Azure and SQL Azure will be included on the Windows platform for all functional
markets.
Information is collected about other operating environments but generally only
reported in the aggregate. These other operating environments include the
following:
i5 and OS/400 include IBM i5, OS/400, and predecessors that operate
aboard IBM 3X, AS/400, iSeries, and System i family of machines.
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Other host/server environments include all other operating systems that
are used as either host or server environments aboard server hardware
systems. Some examples of operating systems in this category are HP
OpenVMS and Novell NetWare, Novell Open Enterprise Server (with the
NetWare Kernel), and residual revenue associated with discontinued
operating systems, such as HP MPE/iX and IBM OS/2.
Embedded operating environments and related subsystems include
commercially available products that incorporate the machine-level
instructions and general-purpose functions that control the operation and
use of CPU resources in smart, embedded, and limited-function devices.
Embedded operating environments may either offer some form of a user
interface (graphical, text, voice, or other) or include the required services or
APIs to allow developers to build their own interface if so required. These
environments generally include defined and documented APIs that can be
used by application software, which in turn is created by related application
development tools. Embedded operating environment products may include
both source code and executable/runtime code, or just executable/runtime
code, and may offer either real-time or non-real-time operational
characteristics. Real time is defined as the ability for the system to respond
in a predetermined time to scheduled or interrupt-driven events. Non–real
time is defined as the ability for the system to respond rapidly enough to
respond in less than a second to network or user input. Embedded operating
environments tracked by IDC might be specialized versions of general-
purpose operating systems (particularly based on Linux and Windows) but
must be commercially available. Special-purpose embedded operating
environments that are not commercially available but are integrated into a
commercially available hardware product (e.g., Nintendo Game Boys,
industrial control systems, and certain automotive control systems) are
specifically excluded because the operating system is not available
exclusive of the underlying hardware product.
Other single-user operating environments include all other operating
systems that are used as client or standalone environments. Some
examples of operating systems in this category are 16-bit Windows and
DOS (including MS-DOS, PC-DOS, and DR-DOS), OS/2, and non-Unix
versions of Mac OS (generally Mac OS 9.x and earlier).
Hardware appliances consist of hardware with an integrated, hardened
operating system; a limited applications set; and no user software installation.
Appliances differ from pure embedded operating systems in that the operating
system used in an appliance is typically a hardware-specific, special-purpose
operating system that is not commercially available on a standalone basis from
the appliance vendor. However, in some cases, an appliance may be
constructed utilizing an embedded operating system that is commercially
available from another vendor. Examples of such a configuration include a
storage server built using Windows Storage Server 2003, a firewall appliance
built upon an embedded version of Windows Server 2003, or a security or
networking device built using an embedded version of Linux from, for example,
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Montavista Software or Red Hat. In most cases, appliance devices integrate
operating system application software together with application functionality,
security management, policy management, quality of service, load balancing,
high availability, and bandwidth management. Like the operating system itself,
this layered software is in most cases unique and specific to the appliance —
and not commercially available independent from the appliance itself.
However, in certain cases, the layered software may be commercially
available from the firm that produced the software. For instance, an appliance
based on an embedded version of the Windows operating system may also
incorporate certain layered commercial software products from Microsoft. In
this context, commercially available operating systems (embedded or general
purpose) and commercially available layered software products that are
integrated in appliance devices will continue to be tracked in IDC's pure
software market segments in addition to being tracked as part of the appliance
device. This tracking methodology does not lead to double counting because
appliance revenue cannot be combined with pure software revenue due to the
differing taxonomical definitions describing these market segments.
S y n o p s i s
This IDC study provides a comprehensive summary of the worldwide packaged
software market for 2011 and a five-year revenue forecast by geographic region and
operating environment through 2016. Vendor revenue and market share for over
1,000 vendors are provided for 2011. This study does not contain detailed information
for individual software market segments; that is contained in other IDC studies.
"2012 is likely to be the year when software growth begins to decelerate following the
post-2008 boom," said Patrick Melgarejo, director, Worldwide Software Trackers at IDC.
"It is also the starting year of a positive steady one-digit growth period. Although,
following the main technology and social trends, markets such as enterprise social
software, virtual machine software, and team collaborative environments will show a
high double-digit CAGR until 2016."
C o p y r i g h t N o t i c e
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