mark fleming national icp co-ordinator integrated care pathways ali el-ghorr programme manager
TRANSCRIPT
Mark FlemingNational ICP Co-ordinator
Integrated Care PathwaysIntegrated Care Pathways
Ali El-GhorrProgramme Manager
Overview of presentationOverview of presentation
Policy context
Integrated Care Pathways
Standards for ICPs
Application in Primary Care
Discussion
John Loudon - Brin Jardine-Jill Gillies-Sean Doherty - Mark Fleming-Rosie Cameron
Ali El Ghorr - Selina Clinch-Alastair Cook-Linda McKechnie-Joyce Mouriki
Sam Atkinson - Trevor Johnstone - Elaine McKay - Susan McGaff - Gary Morrison
NHS Quality Improvement Scotland Mental Health ICP Team
ConclusionsConclusions
NHS Scotland is taking a national approach to ICP development and implementation in mental health
Focus on service user and meeting their needs
Top-down policy combined with bottom-up local ICP development
Supportive and facilitative approach
ICPs being used as a tool for service redesign and continuous quality improvement
Kerr report (2005)
“Need to improve access, quality and efficiency of NHS services”
Policy Context Policy Context
Delivering for Health (2005)
Delivering for Mental Health (Dec 2006):14 key commitments, and 3 national targets for each NHS Board in Scotland
Commitment 6 in Delivering for Mental Health (2006):
"NHS QIS will develop the standards for ICPs for schizophrenia, bipolar disorder, depression, dementia and personality disorder by the end of 2007.
NHS board areas will develop and implement ICPs and these will be accredited from 2008 onwards."
Integrated Care Pathway Integrated Care Pathway
A tool to compare planned care A tool to compare planned care
with care actually givenwith care actually given
Our Integrated Care PathwaysOur Integrated Care Pathways
Much more than a document of care given
Encompass how care is organised, co-ordinated and governed
Embody a system of continuous quality improvement
Mental Health Services Mental Health Services
NHS: Primary Care, Secondary Care, CMHT, others
Local Authority: Social Work & others
Voluntary Sector
Independent Sector
Others
Myth busting: Myth busting: What ICPsWhat ICPs are not
national
intended to stifle individualised care
additional paperwork
wholly dependant on IT systems
(not all variance is bad)
Impossible to give evidence of current quality of services
Lots of information currently being recorded
Lots of duplication
Lots of effort spent looking for information
ICP offers opportunity to rationalise recording of information, bringing it all together into one document
Opportunity to use resources more effectively
Why implement ICPs?Why implement ICPs?
Benefits to service usersBenefits to service users
ICPs will :
help improve assessment and care planning
ensure care is delivered in accordance with evidence and best practice
improve recording of care delivered and outcome achieved
“…the right care and treatment at the right time…”
Benefits to servicesBenefits to services
ICPs will generate information for identifying areas for development:
training needs identified to close skill gaps
need for service redesign
focused use of existing resources
“…expectations for local management…”
National Standards National Standards
Key standards for ICPs for the main diagnoses:
- schizophrenia
- bipolar disorder
- dementia
- depression
- borderline personality disorder
ICP StandardsICP Standards
- Process standards (how ICPs are developed)
generic
condition specific
- Care standards (content of ICPs)
- Service improvement standards (how ICPs are implemented)
Main Process StandardsMain Process Standards
Stakeholder involvement
Process mapping
Leaders and project managers identified
Recording and sharing of information
Referral systems developed
Care StandardsCare Standards
Service user at the centre of care planning
Comprehensive assessment
Risk management
A service user rated measure of needs (eg Avon)
Use evidence based interventions
Measure outcome
Support implementation of ICPs
Describe systems for reporting and acting on variances
Drive service redesign and continuous quality improvement
Service Improvement StandardsService Improvement Standards
Delivering togetherDelivering together
NHS Education Scotland
NHS QIS National ICP Co-ordinators
ICP Toolkit
Government
Social Work
Improvement Support Team Service users and carers
National
Regional
Local
Voluntary sector Workforces
Implementing ICPsImplementing ICPs
Will help NHS boards achieve their HEAT targets:
Stop increase in antidepressant prescribing
Reduce suicide rates
Reduce hospital re-admissions
What does this mean to What does this mean to Primary Care?Primary Care?
Primary Care InvolvementPrimary Care Involvement
- 4 GPs on our ICP development groups
- GPs & RCGP involved in consultation process
- GPs & others to be involved in local ICP development
- CHPs to be involved in local ICP development
What do Primary Care need to What do Primary Care need to do?do?
- Consider sharing anonymous information about diagnosis with NHS board
- Liaise with mental health services about referral protocols and care plans
- Consider how best to be involved in depression & dementia ICP care
Possible incentivesPossible incentives
- ICP links to Quality Outcomes Framework: Mental health register
Physical health checksDementia reviewDepression screeningDepression assessment using validated tool
- ICPs linked to HEAT target for reducing antidepressant prescribing
Other incentivesOther incentives
Delivering for Mental Health Commitment 3:
“We will work with GPs to ensure that new patients presenting with depression will have a formal assessment using a standardised tool and a matched therapy appropriate to the level of need.”
Benefits to Primary CareBenefits to Primary Care
- More and better quality information from mental health services
- Co-ordinated care package
- Holistic care based on service user needs
- Better outcomes for individuals and families
Standalone Depression ICP StandardStandalone Depression ICP Standard
For people who do not have complex needs:
Objective measure of depression (eg PHQ9)
Assessment of need leading to appropriate interventions (eg self-help, lifestyle advice)
Depression-focused brief psychological therapies offered
Treatment algorithm with threshold for:• antidepressant prescribing• psychological therapies• other evidence-based interventions
ApplicationApplication
Mark FlemingNational ICP Co-ordinator
ConclusionsConclusions
NHS Scotland is taking a national approach to ICP development and implementation in mental health
Focus on service user and meeting their needs
Top-down policy combined with bottom-up local ICP development
Supportive and facilitative approach
ICPs being used as a tool for service redesign and continuous quality improvement