History of Success 1930

1973

1975

1985

1997

2001

2002

2002

2005

2010

The Typewriter Shop

Marco

Copiers

Voice & Data Networks

ISO Certification

100% ESOP

Audio/Video Systems/Facility Security

Document Management/Workflow

Managed Services

LEAN Continuous Improvement Process

Mission

To help our customers

effectively apply

technology that

contributes to their

success.

Minnesota Alexandria Bemidji Brainerd Detroit Lakes Mankato Minneapolis/St. Paul Rochester St. Cloud

North Dakota Fargo/Moorhead Grand Forks

South Dakota• Sioux Falls

Iowa Decorah

Service Where You Need It

Expect Satisfaction – Best Product, Service & Price

Q#1 - This is a fun and friendly place to work 217 of 237 employees agreed or strongly agreed

Q#8 – I like what I do at Marco231 of 237 employees agreed or strongly agreed

Q#11 – I feel Marco is a good corporate citizen226 of 237 employees agreed or strongly agreed

Marco was honored as one of the Top 25 Best Companies to Work for in America, a Minnesota Work-Life Champion and the MN ESOP Company of the Year.

Employee Satisfaction

1994 191 2 11 1995 164 6 9

1996 102 3 61997 125 4 51998 191 5 151999 139 2 32000 220 5 32001 255 5 62002 317 3 432003 322 3 472004 299 4 352005 280 2 28

2006 384 235

2007 385 5 352008 520 4 412009 707 8 38

TOTALS 4,601 63 360

Year Yes No Maybe

“If you had the opportunity, would you recommend Marco?”

Customer Satisfaction

Marco is a proud sponsor and contributor to programs that benefit the communities we serve.   Central Minnesota Community

Foundation - Business Award in Philanthropy – 2009

Minnesota Keystone contributor since 1981

Do Well, Do Good

System planning and design

System implementation

Project management

Help desk support

System Training

150 professional services staff:

Technical Expertise

Strategic Partners