maraguay network track4. engineering approach b use telco services initially b purchase cable irus...

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Maraguay Network Maraguay Network Track4 Track4

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Maraguay NetworkMaraguay Network

Track4Track4

EngineeringEngineering

ApproachApproach

Use Telco services initially Use Telco services initially purchase cable IRUs in year 3 - 4purchase cable IRUs in year 3 - 4 Single capital city POP in year 1Single capital city POP in year 1 expand to regional centres in expand to regional centres in

response to competitive pressureresponse to competitive pressure

ArchitectureArchitecture

coreAccess routersdial servers

switch

servers

CPE

DesignDesign

core router - 4500core router - 4500 POP switch - catalystPOP switch - catalyst POP access routers - 7500 - high POP access routers - 7500 - high

densitydensity 3600 access servers3600 access servers CPE model (1000)CPE model (1000) PC linux server platformPC linux server platform UPS - AC?UPS - AC?

MarketingMarketing

QuestionsQuestions

marginal capital cost per customer?marginal capital cost per customer? Initial capital requirement?Initial capital requirement? Initial comms (telco) T1 - M US $25,000 p.m.Initial comms (telco) T1 - M US $25,000 p.m. Provision for regional Points of Presence?Provision for regional Points of Presence? Security - ethernet switch?Security - ethernet switch? Spares invSpares inv Inventory?Inventory? Build time? 2months!Build time? 2months! Staff?Staff? Poperational Management framework?Poperational Management framework?

Marketing Group NameMarketing Group Name

Duke Lawrence OgbokorDuke Lawrence Ogbokor Denis OnyekweluDenis Onyekwelu Sophie MgaiweSophie Mgaiwe Alisher AminovAlisher Aminov Munkhbold UdvalMunkhbold Udval Assa SimbaraAssa Simbara Juma OkechJuma Okech

MarketingMarketing

To prepare a plan of the target To prepare a plan of the target market sectorsmarket sectors

TARGET MARKETTARGET MARKET

CorporateCorporate EducationalEducational Government agenciesGovernment agencies Private sectorPrivate sector NGOsNGOs IndividualsIndividuals

Market surveyMarket survey

Visited ISP sites in BrazilVisited ISP sites in Brazil Visited ISP sites in ParaguayVisited ISP sites in Paraguay Visited ISP sites in ArgentinaVisited ISP sites in Argentina Visited ISP sites in Costa RicaVisited ISP sites in Costa Rica Discussed with Service groupDiscussed with Service group

Maraguay: Some Maraguay: Some economic factors economic factors

Population : 12MPopulation : 12M Capital city population : 6MCapital city population : 6M High economic growthHigh economic growth 4 GIG fibre optic cable installed4 GIG fibre optic cable installed Few ISPs existFew ISPs exist

Corporate usersCorporate users

Banks and Financial InstitutionsBanks and Financial Institutions Oil companiesOil companies MultinationalsMultinationals Other large private sector Other large private sector

enterpriseenterprise

EducationalEducational

Higher institutionsHigher institutions Secondary schoolsSecondary schools Primary schoolsPrimary schools

Government agenciesGovernment agencies

ParastatalsParastatals CorporationsCorporations Research InstitutionsResearch Institutions

NGOsNGOs

Professional bodiesProfessional bodies AssociationsAssociations CooperativesCooperatives

IndividualsIndividuals

HomeHome OfficeOffice

Service categoryService category

Basic servicesBasic services Advanced servicesAdvanced services Managed servicesManaged services Value added servicesValue added services

Basic servicesBasic services

Dial-Up accessDial-Up access

Advanced servicesAdvanced services

Dedicated leased lineDedicated leased line Bandwith:64K-2*NMbpsBandwith:64K-2*NMbps National BackboneNational Backbone Wireless optionWireless option

Managed servicesManaged services

LinkLink EquipmentEquipment Technical supportTechnical support

Value added servicesValue added services

Business solutions (E-Commerce)Business solutions (E-Commerce) Virtual hosting of websiteVirtual hosting of website HomepageHomepage Multimedia applicationsMultimedia applications Distance learningDistance learning E-mailE-mail FTPFTP

Basic service (dial-up): Basic service (dial-up): US$10-US$50US$10-US$50

CorporateCorporate GovernmentGovernment Research InstitutionsResearch Institutions NGOsNGOs

Anticipated Dialup ClientsAnticipated Dialup Clients

Year 1 Year 2 Year 3

No. ofcustomers

2,000 6,000 15,000

Managed service : Managed service : US$1,000-US$2,000US$1,000-US$2,000

CorporateCorporate Oil companiesOil companies MultinationalsMultinationals BanksBanks UniversitiesUniversities

Anticipated Corporate Anticipated Corporate ClientsClients

Year 1 Year 2 Year 3

No. ofcustomers

5 12 15

Advanced service( leased Advanced service( leased line): US$100-US$1,800line): US$100-US$1,800

CorporateCorporate SchoolsSchools GovernmentGovernment NGOsNGOs

Anticipated ClientsAnticipated Clients

Bandw Year 1 Year 2 Year 3

64K 8 20 36

128K 2 6 10

256K - 2 5

512K - - 2

2M - - -

Value added serviceValue added service

Business solutionsBusiness solutions Virtual web hostingVirtual web hosting Voice over IPVoice over IP Fax over IPFax over IP IPTv serviceIPTv service etc………..etc………..

Anticipated ClientsAnticipated Clients

Year 1 Year 2 Year 3Bus. Sol 30 40 100VoIP 35 35 70

Cust. FaxoIP 200 450 1000VWH 20 25 45Hpage 20 28 60E-email,etc…..

500 1500 6000

Service ReachService Reach

Phase I: Capital Phase I: Capital and big provincial and big provincial citiescities

Phase II: Rural Phase II: Rural areaarea

Method of connectivityMethod of connectivity

Radio accessRadio access Dial-up: This Dial-up: This

depend on depend on country’s telco country’s telco systemsystem

Marketing strategiesMarketing strategies

TV advertisementTV advertisement Radio Radio

advertisementadvertisement Newspaper Newspaper

advertisementadvertisement SalesmenSalesmen Seminar/Seminar/

ExhibitionExhibition

Projected Revenue in $Projected Revenue in $

Year 1 Year 2 Year 3Basic 72000 2.16M 5.40MManag 12000 24000 30000Advan 64K 12000 30000 54000

128K - 15000 25000256K - 7200 18000512K - - 10000

Projected expenditure for Projected expenditure for the first year in $the first year in $

Strategies Cost

Tv 10000

Newspaper 5000

Radio 1000

Salesmen 20000

Seminar/Exhibition 5000

ServicesServicesWawa Anthony NgengeWawa Anthony Ngenge

Vakhtang SvanidzeVakhtang Svanidze

Konstantin A. ArsienkoKonstantin A. Arsienko

Zakaria Ould AmarZakaria Ould Amar

Paisal KiattanananPaisal Kiattananan

Target CustomersTarget Customers

Other ISPsOther ISPs Corporate customersCorporate customers Individual Dial-up customersIndividual Dial-up customers

Type of accessType of access

Dial-up accessDial-up access Wireless accessWireless access High speed Internet accessHigh speed Internet access

• Cable modemCable modem• xDSLxDSL• ISDNISDN• Leased lineLeased line

Services for Individual Services for Individual CustomersCustomers

Email servicesEmail services• SMTP serverSMTP server• POP3/IMAP4 for mail retrievalPOP3/IMAP4 for mail retrieval

Web cacheWeb cache

Other ServicesOther Services

UsenetUsenet FTPFTP Internet fax serviceInternet fax service GSM messagingGSM messaging Radio pagingRadio paging Internet TelephonyInternet Telephony

Other ServicesOther Services

TrainingTraining AdvertisementAdvertisement Free servicesFree services

• Free personal homepageFree personal homepage• Free emailFree email

Services for Corporate Services for Corporate CustomersCustomers

Comprehensive service modelComprehensive service model• DNS services - Primary, SecondaryDNS services - Primary, Secondary• Secondary MX server (mail relay)Secondary MX server (mail relay)• Mailing listMailing list• Web hostingWeb hosting• Web development and designWeb development and design• Technical supportTechnical support• Virtual Private NetworkVirtual Private Network

Services for ISPsServices for ISPs

BandwidthBandwidth• Let other ISPs resell our bandwidthLet other ISPs resell our bandwidth

Roaming servicesRoaming services• Let the customers of other (smaller) Let the customers of other (smaller)

ISPs use our modem bank in other ISPs use our modem bank in other cities where that ISP has no POP cities where that ISP has no POP (Point of Presence)(Point of Presence)

Router

Access Router

V.90 ModemBank

Gateway Router

US provider

Other ISPs

Corporate Customers

Dial-upCustomers

Internal office network

Staff PCs

DNS WWW Cache Mail Usenet Others

Service plane

NMSAccountingServer

Other POPsAccess Router

filter

Management plane

Business PlanBusiness Plan

MaraguaiMaraguai

Actual situationActual situation

There are around 1 350 000 phone There are around 1 350 000 phone lines in the capital;lines in the capital;

600 elsewhere.600 elsewhere. 10% make simultaneous international 10% make simultaneous international

calls, using 1/2 the capacity of booked calls, using 1/2 the capacity of booked capacity to US(4Mb).capacity to US(4Mb).

The other 2 ISPs only provide email The other 2 ISPs only provide email access, covering 0.5% of the access, covering 0.5% of the telepopulation.telepopulation.

The new ISP - objectivesThe new ISP - objectives

It will follow a business philosophy It will follow a business philosophy of growth and saleof growth and sale

but…but… as it has government seed money, as it has government seed money,

it will have to provide reduced it will have to provide reduced rates for governmental rates for governmental departments and schools.departments and schools.

Target marketTarget market

The ultimate objective is to The ultimate objective is to connect to Internet 20% of the connect to Internet 20% of the lines in 5 Years.lines in 5 Years.

As our business plan is written for As our business plan is written for 3 years, the population to cover is 3 years, the population to cover is 5%5%

Market strategyMarket strategy As:As:

• there are already 2 ISP with little initiative;there are already 2 ISP with little initiative;• There is a lot of money floating around but There is a lot of money floating around but

very little internet awareness;very little internet awareness; There will be a strong campaign for There will be a strong campaign for

reputation and brand identification. For reputation and brand identification. For that purpose:that purpose:• 25% of the budget will be allocated;25% of the budget will be allocated;• the rate of customers/modem will be 5.the rate of customers/modem will be 5.

Business Plan

Year 1 Year 2 Year 3

Services In Operation (SIO)

Type

dial 2500 10000 54000dial modems 500 2000 10800

pstn 25 200 40064K 10 50 200

128K 1 15 50256K 0 0 5512K 0 0 1

TOTAL 536 2265 11456

Revenue $ $ $Connection charges 1,222,500 3,216,500 15,059,200

Services 13,107 41,942 212,333Access charges

dial 2,621,389 8,388,446 42,466,506pstn 25,895 207,157 414,31364K 22,373 111,865 447,458

64k for government 11,186 55,932 223,729128K 8,203 123,051 410,170256K 0 0 89,725512K 0 0 29,831

TOTAL 3,924,654 12,144,892 59,353,265

Capacity calculationCalc Line Lease 598 2,603 12,996

Actual Line Lease 128 512 1,024

CostsEquipment 815,000 2,297,500 11,584,000Line Lease 1,800,000 7,200,000 14,400,000

Staff 500,000 750,000 450,000Marketing 778,750 2,561,875 6,608,500

Office Space 60,000 80,000 120,000Overheads 389,375 120,000 140,000

TOTAL 4,343,125 13,009,375 33,302,500

Net ResultP/L (418,471) (864,483) 26,050,765

Revenue 3,924,654 12,144,892 59,353,265

Costs 4,343,125 13,009,375 33,302,500

Profit/ loss (418,471) (864,483) 26,050,765