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Mapa Research reveal exclusive independent competitor insight Mapa SME Banking (UK) Dashboard

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Page 1: Mapa research dashboard_sme_brochure_15

Mapa Research reveal exclusive independent competitor insight

Mapa SME Banking (UK) Dashboard

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The Mapa SME Banking (UK) Dashboard compares a list of 100+ individual SME features across 7 service providers, 8 different types of SME accounts, in the UK. Mapa Dashboards provide exclusive insight from both public and

secure areas.

Mapa SME Banking (UK) Dashboard

Why subscribe to Mapa Dashboards?Mapa Dashboards are central to operations in marketing, strategic, ecommerce and market research departments in many institutions. They allow you to: Identify development opportunities Benchmark selected features against

key providers Monitor your competitors from a single

source of detailed independent insight Create influential presentations and

reports

We show you the customer experience of your competitors

Areas monitored:Online and mobile functionalityOnline applications & application processComparison tools and calculators PFM functionalitySocial Media channels Customer support channels – public and secure siteCard servicing featuresSales and marketing

© Mapa Research March 2015

Page 3: Mapa research dashboard_sme_brochure_15

© Mapa Research March 2015

What is included in the Mapa SME Banking (UK) Dashboard?

Quarterly updates in a pdf format, with visualisation of new updates and innovations

Mapa SME Banking (UK) matrix Consultant-led presentations of

each update at clients’ offices News alerts to keep you informed

in between updates

Get your competitor insight from a single source

Banks we monitor:

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© Mapa Research March 2015

What makes Mapa Research different?With the support of our Mapa people and processes you are guaranteed to make

the right decisions

Real World Data

Over the past 10 years Mapa Research have built a portfolio of 200+ real international bank accounts that we manage and use as if we are real customers

of each bank. This gives our clients a unique view of their competitors total customer

experience.

Digital Money Specialists

Mapa Research only conduct research in Financial Markets, and

are independently owned. Our clients are assured of the most in

depth, reliable and unbiased insights to help support decision making, understand best practice

and avoid being blind-sided by latest industry developments.

Global Viewpoint of Best Practices

Mapa Research have offices in London, Edinburgh, Stockholm

and Melbourne that serve clients from around the world. Our work

ranges from comparing local banks to benchmarking financial

institutions in international markets from the UK to Australia.

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© Mapa Research March 2015

Other Subscription ServicesMapa Insight SeriesMapa Insight Series provides commentary and screenshots to show global innovations in digital banking, on both public sites and secure sites in over 15 countries.

Mapa DashboardsMapa Dashboards provide an ongoing relationship that delivers insight on your specific area of interest.

Credit Cards (UK) Current Account Brochureware (UK) Investments (SWE) Digital Banking Internet Banking (AU) Internet Banking (SWE) Internet Banking (UK) Mobile Banking Mobile Banking (AU) Mobile Banking (SWE) Mortgages (UK) Personal Loans (UK) Savings (UK) SME Banking (UK) Tablet Banking

Report Schedule 2015 1. Tablet Banking Series – 7th edition: A Deep Dive into

Five Standout Initiatives 2. SME Banking: How to win share through successful

differentiation3. Mobile Banking Series: State Of The Market 2015 –

Part 1 4. Under Attack: Assessing The Disruptive Threat In

Retail Banking 5. Building A PFM With Mass Market Appeal 6. Mobile Banking Series: State Of The Market 2015 –

Part 27. The Digitization Of The Branch 8. The Promise Of Wearables: An Internet Of Things In

Banking9. An Engagement Banking Master Class 10. Digital Banking Security Insight Series, 4th Edition 11. Ten Things Digital Teams Should Do In 2016

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© Mapa Research March 2015

Customised Services

Mapa WorkshopsBecome the customer with Mapa Workshops. We will bring the handsets and allow you to navigate around the secure areas of your competitors and market disruptors.

Mapa ConsultancyTailored research with actionable recommendations that allow you to increase acquisition and retention.

We can respond to briefs or work with clients to help define what the goals and objectives should be.

Mapa Consultancy projects cover a wide variety of topics. Examples of projects completed include: Online customer communities Paperless services & incentives Initiatives to engage account holders Global best-in-class research International payment journeys Online tool offerings Online and mobile security solutions Digital registration & authentications

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© Mapa Research March 2015

Management

Mark PavanManaging [email protected]

Clare Warren Research and Operations [email protected]

Ross MethvenDirector of [email protected]

Mapa Research HQ4th floor 101-102 Turnmill streetLondonEC1M 5QP

Tel: +44 207 566 3940www.maparesearch.com

Mapa Consultancy and Subscription Enquiries

Ross MethvenDirector of [email protected]

Meaghan JohnsonAssociate Director, [email protected]

Alexander Hertzell Senior Consultant (Nordics)[email protected]

Mark DonohueRegional Director (APAC)[email protected]

International Offices

Asia PacificMark DonohueRegional DirectorTel: +61 419 132 [email protected]

NordicGustavslundsvägen 143 5tr167 51 StockholmSwedenTel: +46 (0)8 509 074 [email protected]

UK Offices

The WatchtowerSt Cuthbert's Churchyard7A Lothian RoadEdinburghEH1 2EP

Tel: +44 (0)7710 305 [email protected]

Contact Details

Page 8: Mapa research dashboard_sme_brochure_15

© Mapa Research March 2015

OUR CLIENTSUse our social media resources to keep ahead of the game

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www.maparesearch.com/news/rss

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www.twitter.com/maparesearch

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@ About Mapa