Assumption 1: Low Increase in Volume is an increase of 30% and below, a Medium Increase is an increase of 31% - 50%and a i!" increase is an increase abo#e 50% Assumption $: 5%&333% of 'ber (ustomer )upport*s total capacit+ is !i#en to ,-( .&% of all of 'ber )upport is part of t"e ,-( () team/,ote: I made Assumption $ because I am assumin! t"at t"e capacit+ !i#en to ,ew -or0 is 1ust ri!"t and enou!" to address a#era!e tic0ets per wee0%Assumption 3: All ()2*s are present 3perfect scenario situations4Assumption 5: All tic0ets in e6cess of t"e capacit+ are to be s"ared e#enl+ amon! t"e w"ole teamAssumption 5: )alar+ of a ()2 is at 71$%&8 per "ourAssumption 9: :#ertime pa+ is 150% of normal salar+ based on ;ederal Law of t"e ')Aotal ,umber of >ic0ets all ()2) can resol#e per wee0 on a#era!e .>"is is t"e >:>AL (apacit+ of 'ber ')A*s () >eam per wee0/35000 ,umber of >ic0ets )ol#ed - (apacit+ of ,-( ()2 team per wee0 on a#era!e 3based on assumption $ abo#e471$%&8 ,ormal )alar+ per our of a ()271?%31 :#ertime @a+ per our of a ()2=or0in! Model to !et Increase A of ours per ()2Bstimated @ercent of Increase from A#era!e>otal ,umber of >ic0ets on B#ent =ee0>otal ,umber of >ic0ets B6cess of ,ormal (apacit+>otal ,umber of B6cess ours needed b+ t"e w"ole team>otal ,umber of B6cess ours per wee0 needed b+ eac" personCud!et ,eeded for :#ertime @a+ Assumption 1: Low Increase in Volume is an increase of 30% and below, a Medium Increase is an increase of 31% - 50%and a i!" increase is an increase abo#e 50% Assumption $: 5%&333% of 'ber (ustomer )upport*s total capacit+ is !i#en to ,-( .&% of all of 'ber )upport is part of t"e ,-( () team/,ote: I made Assumption $ because I am assumin! t"at t"e capacit+ !i#en to ,ew -or0 is 1ust ri!"t and enou!" to address a#era!e tic0ets per wee0%Assumption 3: All ()2*s are present 3perfect scenario situations4Assumption 5: All tic0ets in e6cess of t"e capacit+ are to be s"ared e#enl+ amon! t"e w"ole teamAssumption 5: )alar+ of a ()2 is at 71$%&8 per "ourAssumption 9: :#ertime pa+ is 150% of normal salar+ based on ;ederal Law of t"e ')A