managing your center’s labor. table of contents 1.teacher pay & instructor growth planjim fee...

Managing Your Center’s Labor

Table of Contents

1. Teacher Pay & Instructor Growth Plan Jim Fee

2. System-Wide Metrics/Targets Dave Rosenbaum

3. Table Ratio Tool Sal Cusanza

4. Training on Managing Your Center’s Labor Nicole Morse

Labor & Growth

Labor is one of the Single Largest Expenses in CenterManaging is a Critical Component of Profitability

• Variable• Fixed

Our Mission is to Unlock PotentialTeachers are Critical to the Success of MissionImportant to Look at Both Management and Growth

Teacher Pay & Instructor Growth Plan

Teacher Pay must be managed to Center Budget at all times.

Directors need headquarters' approval for any hires outside of the stated hiring pay.• New hires $11.00/hour for Bachelor Degree• New hires $12.00/hour for Master's Degree• New hire math teachers $13-16/hour• Cap for all teachers $19.00/hour • All Teacher Training is $10.00/hour or a per set amount of training

New Teacher Training Pay • $100 Teacher Training Pay • Paid at completion of training with 80% score on SUN Certification and 3 months of

continuous teaching


3 Month Review • Meet with Director to:

‐ Provide feedback on general observations ‐ Go over Center expectations and discuss Instructor Performance Evaluation to be given at

6 month review ‐ Answer any questions ‐ Discuss importance of attending all staff meetings

6 Month Review • Meet with Director to:

‐ Discuss Instructor Performance Evaluation‐ Give program pay raise if instructor has completed the SUN Certification and has taught

the new program in the last 6 months ‐ Discuss importance of attending all staff meetings ‐ Assign a new program if needed

1 Year Review • Meet with Director to:

‐ Discuss Instructor Performance Evaluation ‐ Give program pay raise if completed and taught new program ‐ Eligible for a 0-3% raise

• Directors must submit recommendations to the President for approval 30 days prior to the review

• Assign a new program if needed


Ongoing Annual Review • Meet with Director to:

‐ Discuss Yearly Instructor Performance Evaluation ‐ Give program pay raise if completed and have taught new program throughout the year ‐ Discuss importance of attending all staff meetings

Eligible for a 0-3% raise • Directors must submit recommendations to the President for approval 30 days prior

to the review • Assign a new program if needed• Award annual Retention Bonus for continuous service

‐Years 1-9 - $50 bonus ‐Years 10+ - $100 bonus

Sylvan Center Today versus 3 Years Ago Past Business Model Today’s Sylvan Center

Manual learning plan development through assessment results

Assessment is integrated into ILOs and automated learning plans are generated

Paper based program with manual student progression reviews

Sylvan Sync programs automate lesson plan progression reviews

Brick and mortar retail centers Retail and institutional Satellite locations

Program offering primarily remedial Sylvan Edge Enrichment programs, enhanced college prep, and lower priced offerings

Maximizing Profitability Through Labor Management

With the implementation of Sylvan Sync and business model, Directors of Education are spending less time on administrative activities.

Is a Full Time Director of Education Role Required for your center?

How should a center invest their employee’s time to maximize profits and minimize costs?

System Wide Labor CostTerritory Type and Revenue Size Center Labor Rates

• On average a center’s labor is 40% of revenue across all territories.

• Part Time labor averages 17% of revenue.

• Full time labor is leveraged as center revenue increases.

in 1,000s

Rural Suburban Urban < 300k 300k to 500k > 500k

Average Revenue 319.7$ 393.4$ 455.8$ 225.7$ 386.1$ 685.5$

Variable Cost

% PT Labor 17.1% 16.7% 18.4% 17.0% 17.1% 17.9%

% Benefits & Taxes 4.6% 4.0% 5.9% 5.3% 4.6% 4.4%

% Other Variable Cost 29.6% 26.0% 27.9% 29.9% 27.9% 27.5%

Variable Cost % 51.2% 46.7% 52.2% 52.2% 49.5% 49.8%

Gross Margin % 48.8% 53.3% 47.8% 47.8% 50.5% 50.2%

Fixed Costs

Full Time Labor 58.7 72.6 81.9 46.9 74.8 98.0

Other Fixed Costs 72.7 80.2 88.7 59.7 84.3 109.7

Average Fixed Cost 131.4$ 152.7$ 170.6$ 106.6$ 159.1$ 207.7$

Average Profit 24.5$ 56.7$ 47.3$ 1.4$ 35.8$ 136.7$

M argin % 7.7% 14.4% 10.4% 0.6% 9.3% 19.9%

Revenue Breakeven 269.4$ 286.8$ 356.9$ 222.8$ 315.1$ 413.3$

Total Labor as % of Revenue 40.0% 39.2% 42.3% 43.1% 41.0% 36.5%

Territory Type Revenue Size

Source: Franchisee P&Ls submitted for the year 2013.

Table Ratio Management

Improving Table Ratios from 1.8 to 2.4

• Reduces labor costs by 8% and increases gross margin by 4%

• Decreases teacher hours by 25%

• Teaching cost per student session decreases from $7.50 to $5.63

• Increases profit by $14,051

Enrollments 125 125

Sessions Delivered 6,875 6,875

Revenue 330,000 330,000

Variable Costs

PT Instructional Labor 51,563 15.6% 38,672 11.7%

PT Non Instructional Labor 5,720 1.7% 5,720 1.7%

Payroll Taxes 14,155 4.3% 12,995 3.9%

Benefits 9,900 3.0% 9,900 3.0%

Local Marketing Expense 8,250 2.5% 8,250 2.5%

Other Variable Costs 99,000 30.0% 99,000 30.0%

Total Variable Costs 188,588 57.1% 174,537 52.9%

Gross Margin - $ 141,412 42.9% 155,463 47.1%

Other Expenses

Center Director 55,000 17% 55,000 17%

Director of Education 45,000 14% 45,000 14%

Other Fixed Costs 55,000 17% 55,000 17%

Other Expenses 155,000 47% 155,000 47%

Total Expenses 343,588 104% 329,537 100%

Profit (13,588) -4% 463 0%

Teacher Hourly Rate 13.50$ 13.50$

Teacher Hours 3,819 2,865

Labor as % of Revenue 55% 51%

Current Center Summary P&L

Table Ratio 1.8 to 2.4

Director of Education in Operational RoleBusiness Model • DE time allocated to teaching

and support labor

Model Upside• Cost Savings • Full time DE position

Model Risk• Higher cost teaching and

support labor replacing lower cost labor

Savings of $13,887Cost Analysis:• Each DE teaching session costs

60% more than a $13.50 PT teacher

• Total annual additional teaching additional cost equals $10,638 for DE teaching and support labor

Enrollments 125 125 125

Sessions Delivered 6,875 6,875 6,875

Revenue 330,000 330,000 330,000

Variable Costs

PT Instructional Labor 38,672 11.7% 31,652 9.6% 31,652 9.6%

PT Non Instructional Labor 5,720 1.7% 5,720 1.7% - 0.0%

Payroll Taxes 12,995 3.9% 12,363 3.7% 11,849 3.6%

Benefits 9,900 3.0% 9,900 3.0% 9,900 3.0%

Local Marketing Expense 8,250 2.5% 8,250 2.5% 8,250 2.5%

Other Variable Costs 99,000 30.0% 99,000 30.0% 99,000 30.0%

Total Variable Costs 174,537 52.9% 166,885 50.6% 160,651 48.7%

Gross Margin - $ 155,463 47.1% 163,115 49.4% 169,349 51.3%

Other Expenses

Center Director 55,000 17% 55,000 17% 55,000 17%

Director of Education 45,000 14% 45,000 14% 45,000 14%

Other Fixed Costs 55,000 17% 55,000 17% 55,000 17%

Other Expenses 155,000 47% 155,000 47% 155,000 47%

Total Expenses 329,537 100% 321,885 98% 315,651 96%

Profit 463 0% 8,115 2% 14,349 4%

Labor as % of Revenue 51% 48% 46%

DE Teaching Hours - 10 10

DE Support Hours 40 30 30

Support PT Labor Hours 10 10 -

Total Support Labor 50 40 30

Avg Support Labor Rate 11.00$ 11.00$ 11.00$

DE Hourly Rate 21.63$ 21.63$ 21.63$

Current Center Summary P&L DE Teaching Labor DE Support Labor

Lead Instructors in Place of Director of Education

Business Model Center Director assumes greater operational role with decreased support labor rates

Model Upside• Lower cost model utilizing

PT variable labor • Reduced Breakeven

Model Risk• Lost revenue• Center director spends

less time on sales and marketing

• Pipeline conversion risk • Lost opportunities for

Satellite and Institutional contracts

Savings of $29,779

Enrollments 125 125


Revenue 330,000 330,000

Variable Costs



Payroll Taxes 12,995 3.9% 10,536 3.2%

Benefits 9,900 3.0% 9,900 3.0%




Gross Margin - $ 155,463 47.1% 140,242 42.5%

Other Expenses

Center Director 55,000 17% 55,000 17%

Director of Education 45,000 14% - 0%


Other Expenses 155,000 47% 110,000 33%

Total Expenses 329,537 100% 299,758 91%

Profit 463 0% 30,242 9%


DE Support Hours 40 -

Support PT Labor Hours 10 30

Total Support Labor 50 30

Avg Support Labor Rate 11.00$ 15.00$

DE Hourly Rate 21.63$ -$

Breakeven Revenue 329,017 258,839


Lead Instructor vs Director of Edcuation

Director of Education in Operational and Sales Role

Business Model • Full time DE in 75% Operational and

25% Sales role

Model Upside• Revenue Opportunity• Satellite and Institutional Contracts• Potential of greater return on labor

investment versus cost savings

Model Risk• Return on additional DE sales and

marketing labor

Profitability Comparison:Potential cost savings - $13,887Revenue Required to B/E - $29,477

Average Satellite

Revenue $17,500

Gross Margin % 52%

Gross Margin $ $9,100

Enrollments 125 144


Revenue 330,000 380,160

Variable Costs



Payroll Taxes 12,995 3.9% 13,524 4%

Benefits 9,900 3.0% 11,405 3%




Gross Margin - $ 155,463 47.1% 181,409 47.7%

Other Expenses

Center Director 55,000 17% 55,000 14%

Director of Education 45,000 14% 45,000 12%


Other Expenses 155,000 47% 155,000 41%

Total Expenses 329,537 100% 353,751 93%

Profit 463 0% 26,409 7%


DE Sales & Marketing Hours - 20

DE Support Hours 40 20

Support PT Labor Hours 10 10

Total Support Labor 50 30

Avg Support Labor Rate 11.00$ 11.00$

DE Hourly Rate 21.63$ 21.63$

DE Operational & Sales Role


Franchisee Tool - Center Models

Assumptions Current Pro - Forma Revenue Summary Current Pro-Forma Change % ChangeSales Pipeline Stats: Enrollments 125 158 33 26%Inquiries 250 315 LOS 53 53 - 0%I:E Conv % 50% 50% RPE $2,544 $2,544 - 0%Enrollments 125 158 Revenue $318,000 $400,680 $82,680 26%Local MarketingLocal Marketing Investment 8,250$ 10,375$ Labor Allocation Summary Current Pro - Forma

Hours $ - Cost % of Rev Hours $ - Cost % of RevRPE Sales & Marketing 1,664 44,000$ 14% 2,704 66,500$ 17%Avg Hours 53.00 53.00 Customer Support, RPE & Admin 2,808 59,300$ 19% 1,456 30,050$ 7%Total Hours 6,625 8,348 Teaching 3,473 51,380$ 16% 2,461 44,477$ 11%Avg Hourly Rate 48.00$ 48.00$ Total Labor 7,945 154,680$ 49% 6,621 141,027$ 35%

Center Director Local Marketing Investment 8,250 10,375 Hours Per Week 40 40 Total Sales & Marketing Expense 52,250$ 76,875$ Average Hourly Cost 26.44$ 26.44$ % Sales & Marketing 80% 80% Sales & Marketing Labor Cost Per Enrollment 418$ 488$ Director of Education Customer Support & RPE Cost Per Enrollment 474$ 191$ DE Hourly Rate 21.63$ 21.63$ DE Hours Per Week 40 40 Summary P&L Current Pro-Forma Change % Change% of Time Sales & Marketing 0% 50% Revenue 318,000 400,680 82,680 26%DE Teaching Time 10% 25%Teaching Cost Variable CostsAvg Table Ratio 1.80 2.80 Labor 78,141$ 57,278$ 20,863$ 27%Avg PT Teacher Rate 13.50$ 13.50$ Other Variable Cost 103,650$ 140,024$ (36,374)$ -35%Lead Instructor Support Total Variable Cost 181,791$ 197,302$ 15,512 9%Lead Instructor Hourly Rate 15.00$ 15.00$ Gross Margin - $ 136,209 203,378 67,168 49%Lead Instructor Hours Per Week 10.00 10.00 Gross Margin % 43% 51% 8% 19%Tax & BenefitsBenefits as % of Revenue 3.0% 3.0% Fixed Costs 155,000$ 155,000$ -$ 0%Payroll Tax as % of Labor Cost 9.0% 9.0%Other Expenses Profit (18,791) 48,378 67,168 -357%Other Variable Cost % 30.0% 32.4%Other Fixed Costs - $ 55,000$ 55,000$ Breakeven Revenue 361,869$ 305,370$ 56,500$ 16%

Goal to Help Manage Part-Time Center Labor

Forecasting Part-Time Labor

Measuring Part-Time Labor

Teacher Pay Planning Tools – Forecast PT Labor

Run the upcoming student scheduled hours

Breakout your 1 to 1 and group student hours

Set your planned table ratio

Schedule non teacher PT labor to a goal

Labor Management ForecastPlan Start Date 3/2/2015Plan End Date 3/8/2015

Plan for Teacher Hours:Scheduled Student Hours For Upcoming Week 240

Scheduled Group Student Hours 20Scheduled Math Edge Student Hours 10Of these, how many are group instruction student hours? 30

How many are 1:1 student hours? 3

3 to 1 Scheduled Hours 207

Cancellation / No Show Rate 10%

3:1 Student Hours 186

Target Table Ratio 2.83:1 Teacher Hours Needed 67

Total Group Classes Scheduled (Teacher Hours) 2Total Math Edge Classes Scheduled (Teacher Hours) 4

1:1 Teacher Hours Needed 3

Blended Table Ratio (3 to 1 and 1 to 1) 2.72

Total Estimated Teacher Hours 76

Plan for Part Time Support Staff Hours:Weekly Earned Revenue Projection 13,200$

Projected Part Time Labor $ Based on This Plan: 1,456$

Projected Total Labor % Based on This Plan: 11%

Part Time Labor % Goal (excluding training time) 14%

(Over ) / Under Goal - $ 392$

Teacher Cost 1,326$

Teaching Cost as % of Revenue 10%

3 to 1 Table Ratio 2.80

Average Hourly Rate 14.41$

Support Staff Hours Available 40.2

Support Hours Staffed 10.0

Support Costs 130$

Support Costs as % of Revenue 1%

% of Revenue vs Goal (Over) / Under 3%

(Over) / Under Goal Hours 30.2

Revenue Needed to Support Labor Plan: $10,400


Run the upcoming student scheduled hours

Breakout your 1 to 1 and group student hours

Set your planned table ratio

Set an estimated cancellation rate

Labor Management ForecastPlan Start Date 3/2/2015Plan End Date 3/8/2015

Plan for Teacher Hours:Scheduled Student Hours For Upcoming Week 240

Scheduled Group Student Hours 20Scheduled Math Edge Student Hours 10Of these, how many are group instruction student hours? 30

How many are 1:1 student hours? 3

3 to 1 Scheduled Hours 207

Cancellation / No Show Rate 10%

3:1 Student Hours 186

Target Table Ratio 2.83:1 Teacher Hours Needed 67

Total Group Classes Scheduled (Teacher Hours) 2Total Math Edge Classes Scheduled (Teacher Hours) 4

1:1 Teacher Hours Needed 3

Blended Table Ratio (3 to 1 and 1 to 1) 2.72

Total Estimated Teacher Hours 76


Input earned revenue projection

Set PT Labor % Goal

Check your PT labor vs Goal

Set your PT Support Labor

Plan for Part Time Support Staff Hours:Weekly Earned Revenue Projection $ 13,200

Projected Part Time Labor $ Based on This Plan: $ 1,456

Projected Total Labor % Based on This Plan: 11%

Part Time Labor % Goal (excluding training time) 14%

(Over ) / Under Goal - $ $ 392

Teacher Cost $ 1,326

Teaching Cost as % of Revenue 10%

3 to 1 Table Ratio 2.80

Average Hourly Rate $ 14.41

Support Staff Hours Available 40.2

Support Hours Staffed 10.0

Support Costs $ 130

Support Costs as % of Revenue 1%

% of Revenue vs Goal (Over) / Under 3%

(Over) / Under Goal Hours 30.2

Revenue Needed to Support Labor Plan: $10,400

Category/Staff Member Hourly Rate or

Avg Hourly Rate3 to 1

Scheduled 1 to 1 ScheduledGroup

ScheduledMath Edge Scheduled

Total Hours Scheduled Instruction Cost

Teaching LaborTeacher #1 12.50$ 30.0 3.0 2.0 0.0 35.0 437.50$ Teacher #2 13.50$ 12.0 0.0 0.0 2.0 14.0 189.00$ Teacher #3 14.50$ 10.0 0.0 0.0 0.0 10.0 145.00$ Teacher #3 15.50$ 8.0 0.0 0.0 2.0 10.0 155.00$ Teacher #4 16.50$ 3.0 0.0 0.0 0.0 3.0 49.50$ Teacher #5 17.50$ 20.0 0.0 0.0 0.0 20.0 350.00$ Ect. 0.0 0.0 0.0 0.0 0.0 -$ Ect. 0.0 0.0 0.0 0.0 0.0 -$ Ect. 0.0 0.0 0.0 0.0 0.0 -$ Ect. 0.0 0.0 0.0 0.0 0.0 -$ Ect. 0.0 0.0 0.0 0.0 0.0 -$ Total Teaching Labor 14.41$ 83.0 3.0 2.0 4.0 92.0 1,326.00$ Estimated Labor Hours Required 66.5 3.0 2.0 4.0 75.5

Support Labor Hourly Rate HoursPT Staff #1 10.00$ 0.0 -$ PT Staff #2 10.00$ 0.0 -$ PT Staff #3 11.00$ 0.0 -$ PT Staff #4 12.00$ 0.0 -$ PT Staff #5 13.00$ 10.0 130.00$ Ect. -$ Ect. -$ Ect. -$ Total Support Labor 13.00$ 10.0 130.00$

Total Part Time Labor 102.00 1,456.00

Teacher Pay Planning Tools – Set Schedule & Hourly Rate

Set your schedule using an average hourly labor rate or per staff

Category/Staff Member Hourly Rate or

Avg Hourly Rate3 to 1

Scheduled 1 to 1 ScheduledGroup

ScheduledMath Edge Scheduled

Total Hours Scheduled Instruction Cost

Teaching LaborTeacher #1 12.50$ 30.0 3.0 2.0 0.0 35.0 437.50$ Teacher #2 13.50$ 12.0 0.0 0.0 2.0 14.0 189.00$ Teacher #3 14.50$ 10.0 0.0 0.0 0.0 10.0 145.00$ Teacher #3 15.50$ 8.0 0.0 0.0 2.0 10.0 155.00$ Teacher #4 16.50$ 3.0 0.0 0.0 0.0 3.0 49.50$ Teacher #5 17.50$ 20.0 0.0 0.0 0.0 20.0 350.00$ Ect. 0.0 0.0 0.0 0.0 0.0 -$ Ect. 0.0 0.0 0.0 0.0 0.0 -$ Ect. 0.0 0.0 0.0 0.0 0.0 -$ Ect. 0.0 0.0 0.0 0.0 0.0 -$ Ect. 0.0 0.0 0.0 0.0 0.0 -$ Total Teaching Labor 14.41$ 83.0 3.0 2.0 4.0 92.0 1,326.00$ Estimated Labor Hours Required 66.5 3.0 2.0 4.0 75.5


Set your teacher schedule


Schedule PT Labor

Setting Table Ratios and Scheduling Part Time Labor Considerations

Teacher hours at an optimal table ratio of 2.8

All scheduled student hours

Actual scheduled hours after considering: Program requirements • Group and 1 to 1

instruction• Hourly student schedules• Cancellation & No Show

rates• Table requirements

Center # 1307 Forecast Labor Ratios for payroll dates: 03/02/15 to 03/08/15

Current File Version Updated - April 8, 2015

Monday Tuesday Wednesday Thursday Friday Saturday Total# of students hours (according to Symp. Instructional calendar) 75 45 35 28 10 47 240Teaching Hours Estimated (@ 2.8 ratio): 27 16 13 10 4 17 86

Actual Hours Scheduled 30 15 12 12 3 20 92

Testing Hours Estimated 0

Administrative Hours Scheduled Teacher Meetings Trainings (Directors' Discretion) 2.0 2.0 2.0 1.0 3.0 10

Total Part-Time Hours to schedule 32 17 14 13 6 20 102

Total Billable Tuition for this period (from section 1 of GBR): $13,200.00 $13,200.00Est . Percentage labor at 2.8 Ratio 10%Actual forcast Percentage of labor 11%

Expected Labor Goal: <12%, your goal is OK

NOTE: If Percentage is "NOT" OK, YOU MUST HAVE OWNERS APPROVAL

Teacher Pay Planning Tools – Tracking Time Spent

Track your staff’s time to your desired level of detail

Depending on how you collect your employee time for payroll, the tool gives the user the ability to report on how much of your staff’s time is related to instruction, sales and marketing, support customer service and administrative activities

Be sure to breakout teaching time and teaching administrative and prep time

Department CodeInstructor Part Time 130101Non Instructional Part Time 130102Director of Education Full Time 130103Director of Education Part Time 130104Center Director Full Time 130105Center Director Part Time 1301061 Blank Space 12 Blank Space 23 Blank Space 3

Task Code

Instructional Codes3 to 1 Instruction 3 to 11 to 1 Instruction 1 to 1Group Instruction GroupMath Edge Group Instr Math Edge4 Blank Space 45 Blank Space 56 Blank Space 6

Customer Acquisition CodesSales Support Sales SupportMarketing MarketingWelcome Conference Welcome Conference8 Blank Space 89 Blank Space 9

Customer Services CodesParent Conference Parent ConferenceTesting TestingSchool Outreach School OutreachClass Management Teaching AssistClassroom Prep PrepOn Going Conference On Going Conference11 Blank Space 1112 Blank Space 12

Administrative Time CodesAdmin Time AdminTraining TrainingTeacher Scheduling Teacher SchedulingPaid Vacation Vacation & HolidayPaid Travel TravelBilling & Collections Billing & Collections13 Blank Space 1314 Blank Space 1415 Blank Space 1516 Blank Space 1617 Blank Space 1718 Blank Space 18

Labor Plan Tools – Input Actual Hours

Input actual student hours and teaching hours

Input your actual reporting to report against planTo get to a manageable table ratio, separate actuals for 3 to 1 and include only teaching timeInclude any Director of Education teaching hours to manage table ratiosInput support labor part time hours and costs

Student Attendance3/2 3/3 3/4 3/5 3/6 3/7 3/8

Student Hours (Attended) Mon Tue Wed Thu Fri Sat Sun3 to 1 50 40 30 25 15 25 5 1901 to 1 0 1 0 1 0 1 0 3Group 0 10 0 5 0 0 0 15Math Edge 5 0 5 0 5 5 0 20

Total Attended Student Hours 55.0 51.0 35.0 31.0 20.0 31.0 5.0 228.0

Labor Hours

3/2 3/3 3/4 3/5 3/6 3/7 3/8Time Code Department Mon Tue Wed Thu Fri Sat Sun

All 3 to 1 Hours All 3 to 1 Hours 3 to 1 130101 13.50$ 20.00 15.00 12.00 10.00 5.00 10.00 3.00 75.0 1,012.50$ All 1 to 1 Hours All 1 to 1 Hours 1 to 1 130101 13.50$ 0.00 1.00 0.00 1.00 0.00 1.00 0.00 3.0 40.50$ All Math Edge Hours All Math Edge Hours Math Edge 130101 15.00$ 1.00 0.00 1.00 0.00 1.00 1.00 0.00 4.0 60.00$ All Group Hours All Group Hours Group 130101 13.50$ 0.00 1.00 0.00 1.00 0.00 0.00 0.00 2.0 27.00$ Teacher Admin Hours Teacher Admin Hours Admin 130101 13.50$ 2.00 2.00 2.00 2.00 1.00 1.00 0.00 10.0 135.00$ Director of Education Hours Director of Education Hours 3 to 1 130103 21.63$ 2.00 2.00 2.00 2.00 2.00 0.00 0.00 10.0 216.35$

TOTAL HOURS 25 21 17 16 9 13 3 104.0 1,491.35$

Earnings

Total Hours

Employee TitleEmployee Hourly Rate

or Avg Hourly Rate Total Hours

Labor Plan Tools - Review Your Results

Track your table ratios and teacher cost versus plan

Review support labor

Labor Ratio vs Plan Dashboard

Report Date Ranges Actual Plan

Start Date 3/2/2015 3/2/2015

End Date 3/8/2015 3/8/2015

Student : Teacher Ratio Actual Plan Variance % Variance# of students hours serviced 228 219 9 4%# of Teacher Instruction Hours 94 92 2 2%Blended Ratio 2.43 2.38 0.04 2%Instruction Cost $ 1,356 $ 1,326 $ 30.35 2%Average Hourly Cost $ 14.43 $ 14.41 $ 0.02 0%

3 to 1 Student : Teacher Ratio Actual Plan Variance % Variance# of Student Hours 3 to 1 190 186 4 2%# of Teacher Instruction Hours 85 67 18 28%3 to 1 Ratio 2.24 2.80 -0.56 -20%

Math Edge Student : Teacher Ratio Actual Plan Variance % Variance# of Student Hours 20 10 10 100%Teacher Hours / Classes Worked 4 4 0 0%Students Hours : Classes Ratio 5 3 3 100%

# Days Delivering Math Edge 4

Total Non Instructional Hours Hours Worked Cost Avg Hourly CostTotal Non Instructional Labor 10.00 135$ 13.50$ Plan 10.00 130$ 13.00$ Vs Plan 0.00 (5.0)$ (0.5)$

Total Hours Worked 104 1,491$ 14.34$ Plan 102 1,456$ 14.27$ Vs Plan -2 (35)$ (0.07)$

Teacher Training & Resources

Proposed Training Timeframes for New TeachersUtilizing SUN as a Training ResourceLabor Management Resources after Conference

Timing Guidelines for Teacher Training

For a typical SylvanSync Reading and Math teacher, initial training should take a total of 7 to 10 hours to complete.

Get teachers up to speed quickly with a systematic table management plan.

Timing Guidelines for Teacher Training

Here is how a new teacher’s first formal teaching interaction should look like in a 3 hour shift:

• Hour 1: New teacher is responsible for 1 of 3 students at a lead teacher’s table

• Hour 2: New teacher is responsible for 2 of 3 students at a lead teacher’s table

• Hour 3: Depending on level of comfort, new teacher should be responsible for 2 or all 3 students at the table with support from DE or lead teacher

On the following day new teachers can manage 2 students their first hour or two of the shifts and then 3 students towards the end of their shift.Budget 2.5 to 5 hours of training for each additional subject that a teacher takes on beyond reading and math.

Hour 1 Hour 2 Hour 3

New Teacher Student Lead Teacher

Managing Your Center’s Labor

Sylvan University Now (SUN) is a resource that is available to all franchisees and their center employees

• The center’s Learning Manager should assign appropriate courses for certification

• The Learning Manager should also ensure that students have a valid SUN log-in and password

A module specific to managing your center labor is available on SUN– Labor Management ZeeTV SUN includes recorded and digital lessons There is a curriculum guide available to outline the training path for teachers and directorsAn additional ZeeTV will be available to walk you through the tools presented today

https://sylvanlearning.csod.com/LMS/LoDetails/DetailsLo.aspx?loid=e570b675-a946-4050-8413-c883f2315365&query=?s=&q=Managing%20Your%20Center's%20Labor&back=/GlobalSearch/Search.aspx?s=&q=Managing%20Your%20Center's%20Labor%23t=1

https://sylvanlearning.csod.com/LMS/LoDetails/DetailsLo.aspx?loid=e570b675-a946-4050-8413-c883f2315365&query=?s=&q=Managing%20Your%20Center's%20Labor&back=/GlobalSearch/Search.aspx?s=&q=Managing%20Your%20Center's%20Labor%23t=1

Please see Paul Bungcayao and/or Romas Krywonis in Ballroom 3 following this presentation to sign up for a one-on-one

demonstration of the Labor Management Tool (Sign Up Sheets Available Following Presentation)

managing your center’s labor. table of contents 1.teacher pay & instructor growth planjim fee...

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