Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 12A-1

Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 12A-2

Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 12A-3

Career Opportunities in Management

• Almost 2 million individuals in the United States are employed as managers.

• The U.S. Bureau of Labor Statistics estimates a 5 to 28 percent growth in executive, administrative, and managerial jobs through the year 2018.

Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 12A-4

Finding a Culture That Fits

• Figure out what suits you.• Try to uncover the values that drive the

organization.• Pay particular attention to the specific

department or unit where you’d work.

Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 12A-5

Taking Risks

• IYAD-WYAD-YAG-WYAG: “If you always do what you’ve always done, you’ll always get what you’ve always got! So if your life is ever going to improve, you’ll have to take chances.”

Anonymous

Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 12A-6

Reinventing Yourself

• The workplace seems to change almost continuously.• How can you reinvent yourself to deal with the

demands of a constantly changing workplace?• The changes that organizations make in response to a

dynamic environment can be overwhelming and stressful. However, you can take advantage of these changes by reinventing yourself.

Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 12A-7

Learning to Get Along With Difficult People

• Getting along with difficult people takes a little bit of patience, planning, and preparation.

• You need is an approach that helps you diffuse a lot of the negative aspects of dealing with difficult individuals.

Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 12A-8

Difficult People and Strategies For Dealing With Them

• The hostile, aggressive types - speak from your own point of view; avoid a head-on fight; and be ready to be friend

• The complainers - acknowledge their concerns; be prepared to interrupt their litany of complaints; don’t agree, but do acknowledge what they’re saying

Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 12A-9

Difficult People and Strategies For Dealing With Them (cont.)

• The silent or nonresponsive types - ask open-ended questions; use the friendly, silent stare and help break the tension by making them feel more at ease

• The know-it-all experts - listen and acknowledge their comments; question firmly, but don’t confront; avoid being a counter expert; and work with them to channel their energy in positive directions

Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 12A-10

What Do I Want from My Job?

• Have you ever stopped to think about what you really want from your job?– A high salary?– Work that challenges you? – Autonomy and flexibility?

Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 12A-11

The Top Reasons That Employees Took Their Jobs and Stayed With Their Jobs

Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 12A-12

How Can I Have a Successful Career?

• Understand yourself—your abilities and disabilities; your strengths and weaknesses

• Protect your personal brand—watch what you share online and in interactions with others, and watch your e-mails

• Be a team player—focus on knowing your peer group/organization and the best ways to work within them

Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 12A-13

How Can I Have a Successful Career? (cont.)

• Dress appropriately—first impressions count, but so do other everyday impressions

• Network—develop and keep your links to other professionals open and active by participating in professional organizations, staying in touch with classmates and friends, using online networking sites, and so forth

Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 12A-14

How Can I Have a Successful Career? (cont.)

• Ask for help—if you find yourself facing an issue you’re not sure how to handle, ask someone for advice or guidance; seek out a mentor

• Keep your skills updated—although you might think you know it all, you don’t; keep learning about your profession and your industry

Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 12A-15

How Can I Have a Successful Career? (cont.)

• Set goals and then work hard to achieve them—showing your boss that you’re able to set goals and reach them is always impressive

• Do good work—above all, having a successful career means doing your job well, whatever that job might be

Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 12A-16