managing video conferencing scheduling€¦ · managing video conferencing scheduling in ems...
TRANSCRIPT
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MANAGING VIDEO CONFERENCING SCHEDULING
Kristen Trbovich
EMS Software | Senior Implementation Consultant
September 12-14, 2016
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• Learn the features that support video conference
• Everyday users making requests from the web
• Expert users from the client
• Be prepared to share some of your video conference
scheduling ideas.
Overview
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VC Configurations
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• Ties the bookings together
• Identifies a “host” location
• Automatically books the equipment
• Makes the booking process easier on the everyday
user
What does a VC Configuration do?
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• Cisco TMS
Integrations
• Polycom
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Everyday user experience
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Web App Bookings
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Adding Locations
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• Leave locations set to all
• Choose the time zone for the
host location
• Leave all filters set to (all)
• Choose to leave filters
or turn off
• Search for rooms in all
buildings
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• Things to consider:
• Available at checkout?
• Able to add services for all locations?
• Add services post-reservation?
• Reception staff add services per location?
Adding Services
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User Defined Fields
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• Yes/No UDFs to trigger notifications
• If/then UDFs for more information
Configuration > Other > User Defined Fields
Dependent UDF
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VC Administration
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Notification Rules
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Configuration > Administration > Notification Rules
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Manage Services
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Book View – VC Specific
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Configuration > Other > Event Types
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Managing Space
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• Request Room
• Generic Name
• Request Status
• Info Only
• Workflow!!
Requested Space
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• Service requests
• Filter on service
requests and send a
service confirmation
prior to the meeting
Monitoring VC
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Configuration > Administration > Group Notification Rules
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Configuration > Administration > Group Notification Rules
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Customer Examples & Discussion
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MANAGING VIDEO CONFERENCING SCHEDULING IN EMS
Kristen Trbovich
EMS Software | Senior Implementation Consultant
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