managing risk the science and art of it risk assessment for project managers presented at the fcw...

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Managing Risk The Science and Art of IT Risk Assessment for Project Managers Presented at the FCW Events Government PM Summit November 2004 Michael Lisagor Celerity Works [email protected] Copyright 2006 Celerity Works

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  • Managing RiskThe Science and Art of ITRisk Assessment for Project ManagersPresented at the FCW EventsGovernment PM SummitNovember 2004Michael LisagorCelerity [email protected]

    Copyright 2006 Celerity Works

    Helping executives accelerate government business growth

  • Why Assess Risk?Anticipate problemsIncrease probability of project successKeep your stakeholders happy!Sleep well at night!

    Avoid (but be prepared for) Surprises!

    Helping executives accelerate government business growth

  • Risk AssessmentRequired at the beginning of every projectPrepare a list of all possible issues to include:Business (cost and contract)TechnicalSchedule Resource availability ProgrammaticProduct = several what-if scenarios

    Helping executives accelerate government business growth

  • Risk AssessmentEstimate the probability and the potential impact for each scenario.Then, identify one or more mitigation measures for each identified risk for the higher probability risks.Example:Risk - two new required staff not recruited in time to support the projectMitigation - identify two internal back-up resources

    Helping executives accelerate government business growth

  • Sample Risk Decision MatrixHigh

    Medium

    LowLow Medium HighProbability of FailureAdverse Consequence

    Helping executives accelerate government business growth

    Establish

    Contingency Plans

    Monitor Frequently

    Establish

    Contingency Plans

    Act Immediately

    if Cost Effective

    Unacceptable

    Take Immediate

    Action

    Acceptable,

    Do Nothing

    Monitor Regularly

    Establish

    Contingency Plans

    Monitor Frequently

    Establish

    Contingency Plans

    Act Immediately if Cost Effective

    Acceptable,

    Do Nothing

    Monitor Occasionally

    Establish

    Contingency Plans

    Monitor Regulary

    Establish

    Contingency Plans

    Act Immediately if Cost Effective

  • Risk Decision Record

    Helping executives accelerate government business growth

    If

    Then

    Probability

    Impact

    Actions

    List major worries

    Describe

    Conse-quences

    High,

    Medium or Low

    High, Medium or Low

    Acceptable risk, or contingent actions with identified triggers

  • Detect Potential Pitfalls EarlyNot involving all key project stakeholdersNot identifying, understanding or involving the real customerVague or changing project objectives or requirements Poorly defined deliverablesVague or nonexistent team role and responsibility definitionsIncomplete, inaccurate or unrealistic schedules and resource needsUnclear task definitionsPoorly defined project assumptionsChanging project scopeNot documenting key information and decisions

    Helping executives accelerate government business growth