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Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com Thursday, September 17, 2020 11:45am-12:45pm MANAGING MOBILE TEAMS AND WORKING OUT LOUD

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Page 1: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

Thursday, September 17, 202011:45am-12:45pm

MANAGING MOBILE TEAMS AND WORKING OUT LOUD

Page 2: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

| INTRODUCTIONS

Your Mission is our Mission

CHUCK BARBER

RICH BOWLEN

Page 3: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

| AGENDA

• Managing Remote Teams• Plan, Do, Check, Act

• Best practices and lessons learned

• Resources

• Working Out Loud• Why is it important?

• Who benefits and how?

• Working out loud with social service teams

• Q&A and Resources

Page 4: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

| MANAGING REMOTE TEAMS

Page 5: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

Page 6: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

Page 7: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

Page 8: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

Page 9: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

Page 10: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

Page 11: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

Page 12: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

Page 13: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

| BEST PRACTICES AND LESSONS LEARNED

| MANAGING REMOTE TEAMS

Page 14: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

Page 15: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

teamnorthwoods.comCopyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved.

MANAGING REMOTE TEAMS IN CHILD WELFAREinfo.teamnorthwoods.com/remote-teams-child-welfare

| RESOURCES

THE COMPLETE TOOLKIT FOR LEADING REMOTE WORKERS https://www.entrepreneur.com/article/348147

https://www.shrm.org/resourcesandtools/hr-topics/employee-relations/pages/how-to-manage-remote-teams-effectively.aspx

HOW TO MANAGE REMOTE TEAMS EFFECTIVELY

Page 16: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

| WORKING OUT LOUD

Page 17: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

| DEFINING WORKING OUT LOUD

Definition: Working out loud is an approach to building relationships that can help you in some way. It’s a practice that combines conventional wisdom about relationships with modern ways to reach and engage people. When you work out loud, you feel good and empowered at the same time.

(Source: workingoutloud.com)

WORKING OUT LOUD

Page 18: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

| THE WOL PRACTICE

• Relationships

• Generosity

• Visible Work

• Purposeful Discovery

• Growth Mindset

FORMALIZED PRACTICE

Courtesy of John Stepper

Page 19: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

teamnorthwoods.comCopyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved.

• Crossing disciplines

• Idea development

• Learning together in everyday work

PROMOTE KNOWLEDGE SEEKING

| BENEFITS + CHALLENGES

Page 20: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

Page 21: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

teamnorthwoods.comCopyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved.

• Giving and receiving "pointers"

• Unanticipated value add

• Collaboration as a culture

FOSTER CONNECTIONS, SUPPORTS, AND COLLABORATION

| BENEFITS + CHALLENGES

Page 22: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

Page 23: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

teamnorthwoods.comCopyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved.

• Making mistakes

• Promoting resiliency

• What, how and why

APPLYING LESSONS AS THEY ARE EXPERIENCED

| BENEFITS + CHALLENGES

Page 24: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

teamnorthwoods.comCopyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved.

• Make work visible

• Walking through rationales

• Time for reflection

SPREAD GOOD IDEAS AND PRACTICES

| BENEFITS + CHALLENGES

Page 25: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

| WORKING OUT LOUD IN

CHILD WELFARE

Page 26: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

| COLLABORATING IN THE OFFICE

• “Open door” policy

• Cubicle conversations

• Brainstorming (impromptu)

• Considerations• Where and how does knowledge gained from these interactions become

available for others benefit, reaction, response, add-ons

TYPES OF COLLABORATION:

Page 27: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

Page 28: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

| TRADITIONAL COLLABORATION

FAMILY TEAM MEETINGS RED

TEAMUNIT

MEETINGS

GROUP SUPERVISION

DOORWAY SUPERVISION

CUBICLE CHATS

PERMANENCY ROUNDTABLES

YOUTH PERMANENCY ROUNDTABLES

Page 29: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

| VIRTUAL TEAMS

• Take an iterative approach• Get feedback

• Modify early and often on what works best for your teams/organization

• Try something new

• Allow learning to be at the heart of conversations, meetings, and collaborative efforts

START SMALL

Page 30: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

Page 31: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

| TODAY'S COLLABORATION

Page 32: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

| GOING BEYOND

• What could this mean for the practice overall?

• What might progress look like if the entire ecosystem involved with a family was “Working Out Loud”?

• What if we said, “We don’t know what is best, however, we ALL are willing to discover how to best support the family along this path to well-being”?

CONSIDER:

Page 33: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

Copyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved. teamnorthwoods.com

| QUESTIONS?

Page 34: MANAGING MOBILE TEAMS AND WORKING OUT LOUD Remote Tea… · • Managing Remote Teams • Plan, Do, Check, Act • Best practices and lessons learned • Resources • Working Out

teamnorthwoods.comCopyright © 2020 Northwoods Consulting Partners, Inc. All Rights Reserved.

MANAGING REMOTE TEAMS IN CHILD WELFAREinfo.teamnorthwoods.com/remote-teams-child-welfare

| RESOURCES

COVID-19 RESOURCE ROUNDUP FOR HUMAN SERVICESblog.teamnorthwoods.com/resources-research-library/covid-19-human-services

NCWWI VIRTUAL WORKFORCE SUPPORTSncwwi.org/index.php/resourcemenu/virtual-workforce-supports