managing computers with intel amt greg rusu +41 41 748 22 13 [email protected]

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Managing Computers With Intel AMT Greg Rusu +41 41 748 22 13 [email protected]

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Managing ComputersWith Intel AMT

Greg Rusu +41 41 748 22 13 [email protected]

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(c) 2008 Brainware Solutions AG

Agenda

Overview Network Requirements Certificates Intel SCS Server Columbus 6.10 Configuration Usage samples Columbus AMT License Key Requirements

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Overview

AMT = “Active Management Technology” Mechanism for securely managing PCs Intel-proprietary, labeled as “vPro” Two flavors: Enterprise & Small Business

Evolving technology 4 versions of vPro firmware released in 2007

2 versions on Desktops, 2 on Notebooks 3 versions of back-end server released in 2007

Requires sophisticated environment DHCP required and DNS must allow dynamic updates IIS, ASP.Net 2.0, and MS SQL Server run the back-end Certificate Authority required for secure net traffic Firewalls/routers must allow specific ports

Competing technologies on the horizon DASH is emerging as industry standard Similar in approach to AMT Intel AMT will evolve to support

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Overview – „vPro“ Systems•The Intel AMT device functions only when “Provisioned”

•Provisioning is the authentication and authorization process by which the AMT client and SCS server are bound together

•The UUID and a Private Key shared by the AMT client and the SCS server are confirmed during the “provisioning” process

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Overview – Enterprise & SMB

Functionality EnterpriseSmall Business

(SMB)Encrypted traffic with AMT client Frequent user or PC changes Static IP or Window Workgroups (i.e. NetBIOS) Active Directory

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Overview – Enterprise & SMB (cont.)

Windows 2003 Server SP2

.Net 2.0 SP1

IIS

DHCP

DNS

AD

SQL Server 2005 or Express

Certificate Authority

Intel SCS

Columbus 6.10

Multi-core Xeon, 4GB RAM,

Typical Enterprise Server

Windows 2003 Server SP2

DHCP

DNS

Columbus 6.10

Dual-Core, 2GB RAM,

Typical Small Business Server

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Network Requirements – Minimum

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Option 81 (Dynamic update of DNS name and PTR records)

“provisionserver” added to Forward and Reverse zones

Schema is extended for Intel AMT objects

Must see DNS.Ports 9971, 16992-16994.

Must see DNS.Port 443, 9971, 16992-16994.

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Certificates

Required TLS PSK

Preshared key used for the AMT Client to communicate with the SCS during setup.

Source: Intel SCS creates this.

Server Certificate Certificate used to allow HTTPS communication with the Intel

SCS. Source: Microsoft Certificate Authority (CA).

Optional TLS Certificate

Allows secure communication between the AMT client and the SCS.

Source: Microsoft CA, Verisign, etc.

802.1x Certificate Allows the AMT client to connect to a 802.1x secured network. Source: Microsoft CA, Verisign, etc.

Mutual Authentication Root Certificate Allows the AMT client to authenticate the SCS Source: Microsoft CA, Verisign, etc.

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Intel SCS Server

Optional component

Certificate needed for this HTTPS communication

MS SQL Server 2005 or Express

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Columbus 6.10 Configuration

Columbus AMT License key Intel AMT requires advanced environment and specialized

training Special terms apply for obtaining a Columbus AMT License

key

Installation Select Intel vPro Support under Infrastructure Server and

Management Console

Configuration Infrastructure > Index Agent > AMT Configure AMT Configure SCS server

Management “AMT Management” of selected clients

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Usage Examples

System DiscoveryDiscover systems even if powered off

BIOS/Firmware UpdateReflash BIOS and set firmware remotely

DiagnosticsRun remote diagnostics against defective systems

QuarantineIsolate suspect systems from the network

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Pitfalls

FQDN Mismatch SCS and AMT clients find one another through DNS Multi-homed clients may not register the same FQDN SCS cannot find the AMT client Workaround – well-planned and controlled hostname assignments

SCS server capacity SCS is improving but not fully matured 1800 AMT clients will peg a quad-core 3GHz server for over two

hours during setup Encrypted communications, SOAP and database transactions are not

optimized Workaround – host SCS on multiple front-end servers with strong

back-end database server (“Strong” = 4GB RAM, 3 GHz multi-core CPUs)

One Database SCS uses one single MS SQL Server to store all AMT client

information Provisioned AMT clients will not “talk” to another SCS server that is

not pulling from the same MS SQL Server and has the same certificates.

Workaround – cluster front-end SCS servers and replicate your one SQL Server instance across multiple physical servers

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Columbus AMT License Key Requirements

Columbus Intel AMT vPro functionality is licensed under the following terms:

1.Columbus Enterprise or Complete licensing

2.License keys can only be issued to companies along with a booking of two days paid consulting services

3.Helpdesk does not service Intel AMT questions, and all related questions are subject to paid consulting hours

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Questions & Discussion