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Management of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti / Th ti Wkhp Atelier Thématique / Thematic W orkshop Petra, Jordan-ie 17-19 Mai 2010

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Page 1: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

Management of Heritage Places g gGestion des Sites Patrimoniaux

At li Thé ti / Th ti W k h pAtelier Thématique / ThematicWorkshopPetra, Jordan-ie 17-19 Mai 2010

Page 2: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

Protecting and Presenting Protecting and Presenting Petra to the World

PetraPetra Development &Tourism Region AuthorityDevelopment &Tourism Region AuthorityMay May 20102010

Page 3: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

A 264 Km2 protected area containing archaeology and natural assetsWorld Heritage Site since 1985

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gJordan’s most visited site Declared a New Seven Wonder in 2007

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Background

Page 4: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

NEW ENTITY NEW ENTITY

A new law established A new law established PDTRA PDTRA in September in September 20092009in September in September 20092009

Comprehensive & Sustainable Comprehensive & Sustainable DevelopmentDevelopmentDevelopmentDevelopment

Regulator for Economic Regulator for Economic activities activities activities activities

Implement International Best Implement International Best Practices to Protect & Mana e Practices to Protect & Mana e Practices to Protect & Manage Practices to Protect & Manage the Parkthe Park

C t bli i t C t bli i t Create an enabling environment Create an enabling environment for investmentfor investment

Page 5: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

سلطة اقليم البترا التنموي السياحيCHALLENGES FACING PAP

1 Vi it C t

CHALLENGES FACING PAP

1. Visitors Center2. Rawahel

3. Lack of services and low quality4. Congestions

5. Violations & Threats6. Random & Poor regulations

7. Negative practices

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Page 6: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

Challenges Facing PAPسلطة اقليم البترا التنموي السياحيVisitors Centre does not rise to the status of Petra in form and content

•Bad first impression•Current ticketing system is causing congestion in peak hours and holidayso days•Multiple references for service providers (directory, Rawahel),•Lack of rest places•Not enough toilets & The absence of signboardsNot enough toilets & The absence of signboards

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Page 7: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

Challenges Facing PAPسلطة اقليم البترا التنموي السياحي

Rawahel (horses and donkeys)

•Negative practices and irregularities•Threat to archaeological site

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Page 8: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

Challenges Facing PAPسلطة اقليم البترا التنموي السياحيLack of services and low quality

•Absence of Information points•Absence of Information points•Lack of dedicated rest areas along the main trail•Absence of health control•Lack of sufficient Toilets,•The low level of cleanliness•Absence of a transport system at the end of the journeyp y j y

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Page 9: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

سلطة اقليم البترا التنموي السياحيC

Challenges Facing PAPCongestions

•Congestion of tourists in the Siq &Treasuryg q & y•Long queues to use the toilet•Congestion of vehicles infront of the visitor centre and on the roads adjacent to the PAPand on the roads adjacent to the PAP

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Page 10: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

Challenges Facing PAPسلطة اقليم البترا التنموي السياحي

Violations & Threats

• Does not distinguish between permissible and forbidden•Take tourists to hazardous places• Abuse and infringement of the PAP

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Page 11: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

Challenges Facing PAPسلطة اقليم البترا التنموي السياحي

Poor and random planning

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Page 12: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

Challenges Facing PAPسلطة اقليم البترا التنموي السياحي

The additions of cement to caves and monuments

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Page 13: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

Challenges Facing PAPسلطة اقليم البترا التنموي السياحي

The use of diesel generators

• Noise• The threat posed by diesel spills & maybe fire • Polluting the coloured rocksPolluting the coloured rocks• The elimination of many plants and wild life

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Page 14: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

Challenges Facing PAPسلطة اقليم البترا التنموي السياحي

Misuse of the caves

• The use as toilets• The use as shelter for animals• Set on fire inside the cavesSet on fire inside the caves

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Page 15: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

Challenges Facing PAPسلطة اقليم البترا التنموي السياحي

Using the PAP land for grazing

• Goats climbing the monuments, that might cause the stones to collapse on tourists.

• The elimination of many of the wild plants.y p• Deterioration and destruction of the monuments in

order to protect animals.

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Page 16: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

Challenges Facing PAPسلطة اقليم البترا التنموي السياحيChild labour

• Harmful to Jordan’s reputation • Inconvenience to tourists & destruction to the site• Deprivation of the futureDeprivation of the future• Abuse of children

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Page 17: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

Challenges Facing PAPسلطة اقليم البترا التنموي السياحي Negative practices

B i• Begging• The exploitation of tourists• The destruction of monuments (breaking rocks, ( g

writing on the monuments)• Infiltrating into the PAP

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Page 18: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

PAP Protection & Managementسلطة اقليم البترا التنموي السياحيAction plan

Vi i C S i ’ d lVisitors Centre Services’ development Exit gateÈco friendly TransportÈco-friendly Transport Information points and signageRest areas and toiletsRest areas and toiletsOutstanding cleanlinessStrengthening of safety and security controlStrengthening of safety and security controlThe development of new trailsHorses and donkeys (Rawahel)y ( )Protection and restoration of archaeological monuments

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Page 19: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

PAP Protection & Managementسلطة اقليم البترا التنموي السياحيVisitors Center

R h bilit ti f th i it t b ildi•Rehabilitation of the visitor centre building•New Staff•e-ticketing system•Multiple points of tickets sale•Multiple points of tickets sale•free Publication and maps

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Page 20: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

PAP Protection & Managementسلطة اقليم البترا التنموي السياحيThe back Exit of the site at Abu Oliega

E it i t d lt ti t t th itExit point and an alternative emergency entrance to the site Eco-friendly transport system

Um-Sayhoun

Turkmaniyay

Qasr al-Bint

Visitor Cnter

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Page 21: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

PAP Protection & Managementسلطة اقليم البترا التنموي السياحيTransport system

Eco Friendl B sesEco-Friendly BusesTransporting tourists from Abu oleiga through Um Saihon to the visitor centre

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Page 22: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

PAP Protection & Managementسلطة اقليم البترا التنموي السياحي

•Information points and interpretive signage along th t i t ilthe tourism trail

Page 23: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

PAP Protection & Managementسلطة اقليم البترا التنموي السياحي

• More restrooms along the tourism trail

• Outstanding level of cleanliness

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Page 24: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

PAP Protection & Managementسلطة اقليم البترا التنموي السياحيStrengthening of security & safety measures

A new form & performance for a larger PAP RangersCCTVSecurity gatesMaximize the role of the Tourism Police

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Page 25: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

PAP Protection & Managementسلطة اقليم البترا التنموي السياحيThe development of new tourism trails

4 new trails in 20104 new trails in 2010Preparing & specifying the trailsProvision of necessary services along the new Trails

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Page 26: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

PAP Protection & Managementسلطة اقليم البترا التنموي السياحيHorses and donkeys

new arrangements and regulationsnew arrangements and regulationsNew suitable carriagesUniforms for rawahel and escortsDirect Authority’s control over of the rawahel escorts

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Page 27: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

PAP Protection & Managementسلطة اقليم البترا التنموي السياحي

Protection and conservation of archaeological monumentsmonuments

Mitigate natural & human threatsg

Prepare a strategy protection & conservation

Establish a specialized division for conservation

The formation of a Scientific Advisory CommitteeThe formation of a Scientific Advisory Committee

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Page 28: Managggement of Heritage Places Gestion des Sites Patrimoniaux · Managggement of Heritage Places Gestion des Sites Patrimoniaux At li Thé ti Atelier Thé matique / Th tiThematicWkhpWorkshop

سلطة اقليم البترا التنموي السياحي

Thank youyou

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