Managers Forum 10th November 2010

Welcome

Agenda

• Announced Inspection of Safeguarding & Children Looked After Services

• Break (15.00 – 15.20)• Early Intervention – development of local

service delivery and integrated targeted support teams

• Children’s Services Transformation – developing Safeguarding & Specialist Services

Announced Inspection of Safeguarding & Children Looked After Services

11-22 October 2010

Jenny ColesDirector of Safeguarding & Specialist Services

Background

• Announced Safeguarding & CLA inspections by Ofsted are conducted in accordance with the Children Act 2004

• Focus on evaluating outcomes for children & young people and impact of services provided by HCC and partners

• Health services are inspected by the Care Quality Commission inspector who is part of the inspection team

• Announced safeguarding inspection contributes to the annual assessment of children’s services by Ofsted

The Inspection

• Inspection team undertook 2 week programme of auditing case files; interviewing a wide variety of staff and focus groups from HCC and partner agencies; visiting projects, schools, hospitals and children’s centres; and meeting children & young people .

• Inspectors spoke to 507 staff, 64 young people & examined over 300 documents

• Inspection judgements according to 37 criteria cover overall effectiveness; capacity for improvement; quality of provision; leadership & management-partnership working, equality & diversity, performance management

• Report published on November 19th

Inspection outcomes

• Provisional findings confirm self assessment & are adequate overall

• Significant progress since the JAR in 2007

• No area was judged inadequate

• While there is still more to do, significant improvements have been made & services are much safer

• Services provide good value for money

Summary of Initial findings: Safeguarding

• Good leadership and management in safeguarding services – strategic & operational level

• Children & young people reported they felt safe• Targeted Advice Service effective• Quality of multi agency early intervention is good – FIP,

children’s centres• HSCB making rapid progress in leadership inter agency

safeguarding• Vetting & barring arrangements for staff significantly

improved• Clear & effective protocols e.g. children missing from

care, home & education• Schools increasingly effective in managing behaviour

Safeguarding Findings continued

• Multi agency work through the MARAC for domestic abuse is good

• Active participation of children & young people is good

• Promotion of equality & diversity are good

• Social work academy is outstanding

Inspection Finding: Children Looked After

• Knowledge of staff and carers good strong commitment to improve

• Commissioning arrangements for placements show value for money & improved quality

• Range of services to prevent family breakdown e.g. the ARC, FIP, FGC

• HARP is proving effective• Adoption work is good & creative

Inspection Findings: Children Looked After

• Impact of enjoy & achieve services is good & virtual school is promoting focus on tracking progress

• Adequate services to improve economic well being & improvements in EET

• Some of cases sampled quality of work undertaken was significantly better than recorded care plan

• Engagement of looked after children are good

Areas for Improvement

• Quality of Supervision• Review capacity of integrated health teams in HCT • Improve programme for recording and coordinating

safeguarding training in health services• Improve quality and consistency of assessments• Partnership interrogation of qualitative data to improve

planning, resource allocation & performance management

• Sharing of conference reports with children and parents• Coordination of information on the health needs of

children in care and consistency of arrangements for assessments

Areas for Improvement

• Strengthen the organisation of corporate parenting and enhance multi agency partnership

• Review provision of services for +14 looked after young people

• Improve access to supported and emergency accommodation for 16+

• Looked after children attendance at reviews• Consolidation of learning from practice audits

Development of Local Service Delivery Partnership framework and Integrated Targeted Support Teams

Social Care Managers Forum

David Ring(Head of Early Intervention)

The proposals

Development of Local Service Delivery Partnership framework and Integrated Targeted Support Teams

The context for change

Developing ITS teams - Background

Local Services Development Partnerships

Integrated Targeted Support Teams

23 Local Service Delivery Partnerships

• Promote better educational achievement and well being for all children

• Break down barriers to learning

• Commission a network of services to provide preventative and targeted support

• Provide a clear pathway to specialist services

• Be accountable for relevant outcomes for children and families in their community

Strategic development and

Implementation

• Rationalising of existing school based partnerships

• Development of actual multi-agency teams to deliver targeted support to children and families (ITS teams)

• Use of LSDP framework as basis for the configuration of the ITS teams

• Development of a range of governance models for LDSPs

• Potential for LSDPs to plan, commission and deliver a range of children’s and young people services

• Implementation of new arrangements by Sept 2011

The ProposalThe Proposal

The Context for ChangeThe Context for Change

• Maintain and improve good performance

• Address areas of concerns

• Achieve significant financial reductions

• Adapt to the changing political environment

• Aligned with districts

• Centred around 23 settlements

• Based on Children Centre areas

www.hertsdirect.org

Working Through PartnershipsWorking Through Partnerships

• To rationalise and streamline the currentschool based partnerships

• To extend significantly the functionof current partnerships so as toestablish formal arrangementsthrough which to:

- deliver services to children, schools and families; and

- intervene early through targeted services, teams around the family and the common assessment framework

The Key Proposition

Working Through PartnershipsWorking Through Partnerships

East Herts

Buntingford

Hertford and Ware

Bishop Stortford & Sawbridgeworth

Each supported by early intervention and targeted services

East Herts

Working Through PartnershipsWorking Through Partnerships

Model AConsortium approach

Model BService specification approach

Model CMore formal business structure - e.g. a Social Enterprise or a Community Interest CompanyRes

ou

rces

Working Through PartnershipsWorking Through Partnerships

Model C

Model B

Model A

2013 20142011

LSDPLSDPLSDP

LSDPLSDPLSDPLSDP

LSDPLSDP

LSDP

LSDP

LSDPLSDP

LSDPLSDP

LSDPLSDP

LSDPLSDPLSDPLSDP

LSDP

LSDPLSDP

LSDPLSDPLSDP

LSDP

LSDPLSDPLSDP

LSDPLSDPLSDPLSDP

LSDPLSDP

LSDP

LSDPLSDPLSDP

LSDP

Working Through PartnershipsWorking Through Partnerships

Working Through PartnershipsWorking Through Partnerships

• ‘Right Response’

• Briefing sessions (Spring 2010)

• Moving from ‘virtual’ to ‘actual’ – building on existing areas of high performance

• HCTP development group / CSF management group

• CST Programme – theme 3. Links to themes 1, 7 and 9

Developing ITS teams - BackgroundDeveloping ITS teams - Background

What would make the biggest difference?

Greater clarity and mutual understanding of roles and responsibilities

Better information sharing

Clear, concise and consistent use of thresholds

Right level of staff (skills, ability, knowledge and experience)

Improved communication and feedback

Greater CAF leadership and engagement – more agencies as CAF

authors and LPs; clarity on services to include in TACs

Simple and straightforward procedures

More workers in schools fully trained in welfare issues

More focus on early years

Improved liaison between TAS and key agencies (between targeted and

specialist services)

Briefings feedbackBriefings feedback

• Actual multi-agency Integrated Targeted Services Teams

• Delivered within an LSDP framework

• Double District / District / LSDPs

• Focus on intervention

• Stakeholders consultation – Autumn 2010

• Implementation - Sept 2011

• Interim arrangements – January 2011 / April 2011

Future arrangementsFuture arrangements

• Under-achievement

• Behavioural difficulties at home/family/school

• Special educational needs

• Difficulties in securing a school place

• Need for alternative educational provision/support:- behavioural reasons- medical reasons

• Poor school attendance

• Reduce risk of becoming NEET

• Emotional difficulties

• Experience of bullying or behaviour that may lead to self harm

• At risk of poor sexual health

• Substance misuse

• SEN that limits access to curriculum

• Young carers

Needs to be met by local teams …

Integrated Targeted Services TeamsIntegrated Targeted Services Teams

• Attendance and Pupil Support

• Integration teams

• ESTMA

• MAPS

• ESCs

• SEN

• District Partnership Services

• CYPSWs/PSWs

• PCSOs

• Health workers

Links to Young People Services

• Elements of Youth Connexions

• Young People’s Substance Misuse

• Teenage Pregnancy Strategy

• YOT (preventative)

Interim Arrangements

• April - September

Integrated Targeted Services TeamsIntegrated Targeted Services Teams

Proposed Resources and Services …

The Proposed Pathways The Proposed Pathways

CYP on cusp of care

Un

iversal Services

CYP with additional /

complex needs

CYP on edge of care / threshold of

other specialist services

So

cial Care / L

evel 3&4 services

CYP where there are CP concerns

CAF

Delivery of universal services, systemic capacity building & preventative work

CYP where there is a CP concern CP concern

Targeted SpecialistUniversal

CP concern

Escalating Needs Further concerns

team around

the family

Multi-agency

Ste

p-d

ow

n

Ste

p-u

p

Needs Met

Integrated, Targeted Services· Early Intervention & Targeted Support· Targeted Youth Support· Targeted support for special and

additional needs · Targeted Support from Associate

Members

Universal

Targeted

SpecialistUniversal

Targeted

Specialist

Leads focused, intensive,

family intervention

Contributes tointensive

family intervention

work as required

Request for Statutory Assessment /

Statutory Notification

Single, local access point for targeted

services

Co-ordinates & Contributes

to Team around Family

Single Service Request

TAF

IntensiveSupport

Multi-agency

Lead Professional – Early Intervention Enhanced Lead Professional – Intensive Support

Fam

ilies & C

om

mu

nities

Direct Contact

Build on success of the interim arrangements and high performing Level 2 services

Provide solutions to current concerns

Deliver financial savings

‘Localisation’

Key Outcomes

Closing the achievement gap

Fewer children & young people out of school

Fewer children & young people received into care/referred to specialist services

Fewer children & young people involved in criminal behaviour

The Integrated Targeted Services Teams The Integrated Targeted Services Teams