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MANAGERIAL SKILLS TOOLKIT FOR THE

PROFESSIONAL BY IIBM INSTITUTE

Table of Content

1. Why an up-to-date skills toolkit is a must for

every professional

2. The skill toolkit unboxed!

3. Addressing the right problem

4. Career planning

5. Managerial skills

6. Time Management

7. Emotional Intelligence Skills

8. Digital skills

INTRODUCTION

Why an up-to-date skills

toolkit is a must for every

professional

This skill toolkit is designed to appeal to people at all levels, whether they manage others or wish to develop management skills as part of their personal and professional development. Those who are new to management or are preparing to take on a management role will find that this toolkit provides a solid basic knowledge which will build experience.

The job of the leader is to get things done by leading others to success. It is important to develop leadership styles that suit different situations. The style used depends on the needs of the team.

But the skills landscape is constantly changing. We know it’s not easy to keep track of every new technology and trend on the market.

And that’s why we’ve prepared this handy compendium of skills for the smart, professionals. Read on to find out which skills to invest in.

The skill toolkit unboxed!

So - without further ado - here are the top 10 skills you need to get ahead in today's world!

Skill #1. ADDRESSING THE RIGHT PROBLEM.

Problem- solving is a skill that has been important to success since man began to

hunt, whether for game or for jobs. Employer would want candidates who can

think on their feet and quickly come up with solution to any problem. It is one of

the first skills that employers look for and rest.

Every day most of employers encounter challenges and meet the right problems.

Answering the question “what is the problem”? has taken the lead in the skills

race. Going problem straight into solution with stopping long enough to fully

consider their situation to determine what the problem is and what is actually

fact verses opinion and assumption.

Skill #2. CAREER PLANNING

Career planning is an ongoing process that can help you manage your

learning and development. Career planning is the continuous process of

thinking about your interests, values, skills and preferences exploring the life,

work and learning options available to you ensuring that your work fits with

your personal circumstances; and continuously fine-tuning your work and

learning plans to help you manage the changes in your life and the world of

work. You can revisit and make use of this process all the way through your

career. IIBM institute cultivate the ability to see the bigger picture and set

yourself achievable goals.

Skill #3. MANAGERIAL SKILLS

Much like a professional basketball player needs to know how to dribble and

shoot a basketball, or how a home builder understands the process of

framing a house, managers also need to have a specific set of skills in order

to effectively perform their jobs. Managerial skills are what the manager

uses to assist the organization in accomplishing its goals. Specifically, a

manager will make use of his or her own abilities, knowledge base,

experiences, and perspectives to increase the productivity of those with

whom they manage.

The toolbox for what a manager needs in order to perform their job

effectively, typically, fall into one of three categories: technical skills, human

skills, and conceptual skills. The ability to make business decisions and lead

sub-ordinates within a company. Competencies include communication

ability, response behavior and negotiation tactics.

Skill #4. TIME MANAGEMENT

While activities Time management experts recommend using a personal

planning tool to improve your productivity. Examples of personal planning

tools include electronic planners, pocket diaries, calendars, computer

programs, wall charts, index cards and notebooks. Writing down your tasks,

schedules, and memory joggers can free your mind to focus on your

priorities. Auditory learners may prefer to dictate their thoughts instead. The

key is to find one planning tool that works for you and use that tool

consistently. Some reminders when using a planning tool are

• Always record your information on the tool itself.

• Review your planning tool daily.

• Carry your planning tool with you.

• Remember to keep a list of your priorities in your planning tool and refer

to it often.

• Keep a back-up system.

Emotional intelligence is the ability to understand your own emotions as

well as others. Emotional intelligence is important to effectively manage

behavior, to navigate social situations, and to make personal decisions.

Emotional intelligence is made up of four core skills that pair up under two

primary competencies: personal competence and social competence.

Ways to Build Your Emotional Intelligence

Self-Awareness: is your ability to accurately perceive your emotions and

be aware of them as they happen. You can increase your self-awareness

by understanding your strengths and limitations, while seeking

professional and personal opportunities for growth.

Self-Management: is your ability to stay flexible and positively direct your

behavior when you are experiencing different emotions. You can do this

by using self-awareness skills. Learning to control your emotions and

respond to others in an appropriate way is positive self-management.

Social Awareness: is your ability to accurately sense others’ emotions and

understand what is really going on. Being empathetic, acknowledging the

emotions of others, being thoughtful and considerate, and making

decisions that take others’ feelings into consideration can help build your

social awareness.

Skill #5. Emotional Intelligence Skills

Skill #6. DIGITAL SKILLS

Billion of people around the world wired into the internet. The future scope

of the Digital Marketing industry will be determined by ideas and

developments that call for the seamless interworking of mediums. It’s that

simple. However market forces have made sure that you either start doing

digital marketing or fail. The world is going Digital and by the year 2020, all

the companies around the world including India will have online presence

and thus creating a lot of career opportunities

How do I work on my digital skill?

Based on your area of interest, you could consider basic certifications in

digital marketing, or a course in writing for the web, SEO, or social media.

Your resume will show that you are interested, hardworking, and curious

about other domains as well. Plus, the validation of a certification will give

you an edge over your competitors.

A negotiation is a result-oriented conversation between two or more

individuals for reaching at a mutually-benefiting conclusion. This point may

benefit all of the participating entities, or just a single party, some of them,

or all of them. Negotiation Skills are focused on resolving differences for the

benefit of an individual or a group, or to satisfy various interests. we will

discuss the skills that you need to hone to pull through successful business

deals.

The importance of business leadership is well articulated by this

observation: A good leader can make a success of a weak business plan, but

a poor leader can ruin even the best plan. That’s why developing effective

leadership by using a consistent talent management program at all levels

across the organization can return significant business value. To identify,

attract, fill, and retain corporate leadership talent, companies need

leadership development programs focused on hiring strategies, employee

development, and career and succession planning.

Now technology can be deployed to extend these practices across the

enterprise and down into all levels of the workforce. This white paper

explores leadership challenges and highlights the elements of a successful

leadership development program that uses technology to support

processes and practices.

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Skill #7. LEADERSHIP SKILLS

Skill#08. Negotiation Skills

These Skills are mostly necessary for those individuals, who work with the

sales and marketing portfolio. Each customer would like to have things

his/her own way. Still, with adequate negotiation skills, you can crack a

deal that is mutually advantageous.

Active listening and focused speaking are necessary to establish your

needs and your level of acceptance, while complying with the needs of the

other parties. Some of the most significant skills required for successful

negotiation are:

Efficient speaking

A positive attitude

Efficient listening

Respect for the other parties

A sense of humor

Skill#09. COMMUNICATION SKILLS

Communication skills are important to everyone - they are how we give and

receive information and convey our ideas and opinions with those around

us. Communication comes in many forms:

• verbal (sounds, language, and tone of voice)

• aural (listening and hearing)

• non-verbal (facial expressions, body language, and posture)

• written (journals, emails, blogs, and text messages)

• visual (signs, symbols, and pictures)

It is important to develop a variety of skills for both communicating TO others

and learning how to interpret the information received FROM others.

Knowing our audience and understanding how they need to receive

information is equally important as knowing ourselves. To an employer, good

communication skills are essential. In fact, employers consistently rank good

communication skills at the top of the list for potential employees.

Skill#10. PRESENTATION SKILLS

Most Certification Program and careers require presentation skills. Anyone

who understands some underlying techniques and principles about

presenting will be a more confident speaker. Speaking effectively and

persuasively is something anyone can learn and

develop with practice.

So what's the big deal?

Exactly! The main reason why so many people shy away from speaking in

public is fear; the fear of going blank or forgetting what one had planned to

say, the fear of sounding stupid or of boring the audience to death. Quite

often, the anxiety provoking thought is that your name, career or

reputation is at stake. The deepest fear is that you are being judged, not

just what you are saying.

There is a big difference between being nervous before speaking and

feeling terrified. A certain amount of anxiety and tension before addressing

a group is natural and even energising. What you need to do to succeed is

to turn the experience around and focus on the positive implications of

giving a presentation, rather than on the negative ones. The level of anxiety

before speaking to a group will be influenced by the following factors: Your

knowledge of the subject The more you know about the subject to be

presented, the more confident you will be. Dealing with material that is

new or that you have not fully researched may add to your level of anxiety.

Contact Us -

Address of INDIA – DELHI

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Website- www.iibmsixsigma.com

Email id- sales@iibmindia.in Address of MEERUT

IIBM Institute of Business

Management,

1 Beripura, Near Era Mall, Delhi Road,

Meerut-250002 (NCR)

Website- www.iibmsixsigma.com

Email id- sales@iibmindia.in

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Place, sector-3 Rohini Near deepali

Chowk.

Website- www.iibmsixsigma.com

Email id- sales@iibmindia.in