manager - mep

Job Description

Job Title: Group: Department/Division:

Manager (Technical) - MEP

Operations Engineering Services

Reports To (Title): Department and Job Number: Evaluated Grade:Head DAC 09

Line Manager Name: Signature: Date:

Job Holder Name: Signature: Date:

1. Job Purpose

(Explain in two or three sentences the main purpose of the job and why the job exists and how it contributes to the departmental end results)

The purpose of the role is to manage the section and provide designated engineering services, in the form of maintenance and projects to support the business objectives and stakeholder requirements.

The job holder will deliver the successful implementation of the Engineering Services (ES) improvement programme on time and in full. This will be done by working with members of the ES team and collaborating with other DXB/DWC departments and wider stakeholders to identify and provide the support needed to deliver the required improvements and programme objectives.

2. Minimum Qualifications /Education /Experience/ Training /Knowledge

(Indicate the minimum recruitment specification and also the ideal person specification for fully satisfactory job performance)

Qualifications and Education:

The jobholder should possess a Bachelor degree or similar in Engineering with additional qualifications in the area of responsibility

Experience:

The jobholder should have a wide and in depth experience in engineering and maintenance likely to be achieved over 8 years of which at least 5 years should be in leading teams responsible for maintenance and projects; defining objectives and achieving results by communicating job expectations and evaluating outcomes.

Training:

Developmental training is required in any area for professional development and/or mandatory purposes.

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Job Description

Knowledge:

Written and verbal proficiency in English languageGood knowledge of computer applicationsWide range of Utilities and engineering building maintenance systems and processesBusiness administration in a large sized organisationZero based Budgeting and effective cost control techniquesBusiness processes developmentUnderstanding of legal, compliance and safety requirements Local and international standards relating to

the wide variety of systems within the job holders responsibility Knowledge of Computerised Maintenance Management System - Maximo or other similar systemsKnowledge of engineering maintenance best practices Knowledge of contract management approaches

3. Job Accountabilities and Current Objectives

(Explain in not more than six to eight points the principal accountabilities that the job must achieve, and for each accountability explain what is done, and show the objective end result for the current financial year)

Job Accountability Area(What is done, for what, and why)

Weightage (%)(Must add up to

100%)

1.Responsible for the quality of service provided by the section; analysing and resolving quality and customer service problems; identifying trends; recommending system improvements and creating a challenging climate and culture which encourages and rewards team effectiveness.

20

2.Constantly seek innovation in engineering maintenance practices and recommend information requirements to support decision making in the section. Maintain up to date knowledge and awareness of improvement methodologies and new techniques in maintenance engineering and their relevance to an airport operating environment.

10

3.Initiate the creation of and deliver key objectives, goals and strategies and encourage continuous improvement processes and practices. Manage team with responsibility for meeting/achieving planned workload operation of equipment and attending emergency requests. Ensuring that the section’s assets are appropriately maintained to fulfil operational demand in accordance with issued Maximo plans.

10

4.Deliver financial objectives by forecasting requirements by preparing a section annual budget, scheduling expenditures, analysing variances and initiating corrective actions. 15

5.Analyse and use reports from stakeholders, finance, maintenance and engineering management to continuously improve service effectiveness and efficiency to optimise asset life. Develop stakeholder contacts by regular reviews of progress and by establishing strong relationships with designated staff at the appropriate level of the stakeholder organisations.

10



Job Description

6 Manage staff efficiency and effectiveness by recruiting, selecting, orienting, and training employees. This will include coaching, counselling and disciplining employees.

15

7. Achieve results by communicating individual job expectations. 10

8. Enforce safety regulations and compliance with all legal and government regulatory requirements. Maintain a safe, secure, and legal work environment.

10

4. Communication and Working Relationships

(Explain the people and levels, both within and outside the organization, with which this job has to interact)

Line Manager: Head of Division Other Section Managers in the Division and ES Shift leaders System engineers Section staff teams ES business support staff Section Customers Human resources, Contracts and Procurement staff Divisional management team

5. Key Dimensions and Related Job Results

(Specify annual dimensions for any financial or budget responsibilities, and the nature and value of any transactions on which the job has an impact or contribution, and the number of employees reporting directly and indirectly to this job, and any other critical relevant dimensions)

The job holder will be responsible for managing a budget to be agreed in consultation with the Head of Division and may be updated from time to time to meet business needs.

7 Direct Reports 16 Indirect Reports Budget responsibility – AED 60.00 Million

The job holder is accountable with authority for the management of the section within the policies and procedure’s defined by DA .

The job holder will report to Head of Division, Engineering Services. The job holder will work with limited supervision with some latitude for the use of initiatives and

judgement in consultation with the Head of Division. Job holder is required to make decisions based on assessment of technical, policy and legal

requirements often with the need to understand and interpret complex technical information and derive alternative solutions to minimise the impact on the airport operation and assets.



Job Description

6. Operating Environment

(Comment on any specific factors that affect the job and how the job is performed, such as special conditions, travel, work pressure, etc.)

The job holder will spend some of his/ her time working in an air conditioned office environment. However, certain jobs may warrant full or part of the day spent on site outdoors, in extremes of weather, high noise levels, rotating & vibrating equipment.

7. Key Competencies

(Select the critical competencies and behaviors that should be demonstrated to achieve effective and satisfactory performance)

Critical Competencies: Competency Rating Weightage (%)(Must add up to 100%)

Customer Service 2 25Influence and Negotiation 2 20Leadership 2 15Adaptability and Innovation 2 10Effective Communication 2 10Problem Solving and Decision Making 2 10Teamwork 2 10

Additional Competencies / Developmental Competencies:

Continuous Learning 2 20Situational Awareness 2 30Attention to Detail and Quality 2 20Initiative &Commitment to achieve 2 30



manager - mep

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