MANAGEMENT

• What do managers do?

• Is management an instinct or a set of skills and techniques that can be taught?

What is it that people admire or hate about their bosses’ management style?

• Choose 2 positive and 2 negative qualities from the list and discuss them with your partner.

• Being able to make quick decisions.• Making people stay overtime.• Giving orders and controlling people.• Taking credits for their employee’s succsess.• Being able to motivate and lead.• Scolding or shouting at one employee in front of his/her

colleagues.• Blaming employees for their mistakes.• Having communicative skills.• Recognizing people’s abilities and rewarding achievement.• Acting unavailable and inaccessible.

• Read the text “What is management?” (MK, p. 12) Make notes of the reading:Drucker suggested that __________ These five tasks are:1 _______2 _______ 3 _______ 4 _______ 5 _______ Top managers’ tasks are ___________ Conclusion: Management: intuition or skill?

→MK, p. 12

→ Vocabulary tasks 1, 2

READ AGAIN TO FINISH THE COLLOCATIONS

set/achieve/attain/reachallocateanalyzeclassifyperformcommunicate

makesupervisedismissmeasuremodifymanage

WHAT DO MANAGERS DO?

1. o_________ people2. s_________ objectives3. a_________ the activities of the organization4. d_________ the work into activities and jobs5. s_________ the right people to perform jobs6. a_________ responsibilities7. m_________ staff8. t__________ staff 9. m_________ decisions10. s_________ the performance of their staff11. m_______ s______ the objectives are reached

• II Recap all the verbs in the word partnerships with the word company. nur

nchlau pu tes oufnd noij a company eavle llse fof ndiw pu oselc nwod uiqliteda

III Create the word partnerships with the word company. 1 When they couldn’t fulfil their financial obligations any longer they decided

to ___________ the company. a) sell off b) sell out c) set up2 Ivan was offered a much better position in another firm so he _________

Kraš. a) joined b) left c) launched 3 Harpo Productions, Inc. was _____________ by Oprah Winfrey. The

company’s name is “Oprah” spelled backwards. a) run b) sold c) founded4 A lot of small limited liability companies have been ____________ or

liquidated since they couldn’t pay debts. a) wound up b) sold off c) closed5 Google, Inc., a parent company, set up Google Foundation, a non-profit

_____________ of Google,Inc. for charitable, scientific and educational purposes.

a) holding b) subsidiary c) business6 After closing down one company, the partners decided to ____________

a new one which finally made a profit without financial losses. a) open up b) sell off c) launch  

IV Match the verbs to the prepositions and phrases.

1 The efficiency of a department depends A to the subordinates quite often. 2 Liam deals B in training programs for her

staff. 3 Ivana often invests C on the quality of its managers.

4 Jack responds D to the employees what he expects from them. 5 Ann delegates tasks E to his employees’ needs. 6 Ken always communicates F with problems immediately.  ______ ______ _______ _______ _______ _______   

• I Fill in the gaps with an appropriate noun. (HW)• When I became the director of the Human Resources department

in the company Domaćica d.o.o. my first task was to set 1____________ and strategy for the department and I tried to make sure that the 2_______________ were achieved by the end of the year. Next I had to organise the 3___________ in the department and make 4______________ on how to divide the work. Since I didn’t want to do everything myself I delegated some 5_____________ to my deputy. I did my best to respond to my subordinates’ 6_______________ and when I realized how motivated they were I decided to invest continuously in 7_____________ and seminars. My obligation was to measure their 8________________, financially reward them and when possible give them the possibility of 9________________. All the employees in the department really appreciated that I communicated what was expected from them. We sometimes argued about some business issues and I didn’t expect them to agree with me but instead we deal with the 10_____________ together. After a couple of years the Managing Director decided that my deputy had to replace me because he believed in a more authoritarian style of management without too much discussion with the people who work under you.