cnam.ca

Keeping the Pace

Making Asset Management

Take FlightWade Melnyk – Edmonton Airports

Adele Jones – WSP

Keeping the Pace

Our asset management journey

Journey to date:

▪ Successful implementation of Computerized Maintenance Management

System

▪ Asset management maturity assessment

▪ Foundational asset management system components

▪ Policy

▪ Strategy

▪ Risk management

▪ Information management

3

Journey

to date

Lessons

learnt

Future

steps

Keeping the Pace

Edmonton Airports – “Airport city”

Our mission: Driving the region’s economic prosperity through aviation and commercial

development

4

Keeping the Pace

Airports are asset intensive

5

Keeping the Pace

Airports are asset intensive

6

Keeping the Pace

Airport with largest land area in Canada

7

Keeping the Pace

Northern most international airport in North America

8

Keeping the Pace

Operations & maintenance management

9

Keeping the Pace

Integrated maintenance management – DAXeam

10

DAXEAM Solution

MaintenanceOrganization

Engineering Asset

Management

Failure Analysis &

Observations

Forecasting & Scheduling

Work Orders

Procurement & Inventory

Key learnings:Talk with stakeholders and decide what the

organization wants to get out of the system

before starting development, then build the system with those

things in mind

Keeping the Pace

Change management is key to success

11

Key learnings:To make this change

successful strong Executive level support is

required

Keeping the Pace

Implementation

12

Implementation team included:

▪ Subject Matter Experts

▪ People from our trades pool for

data gathering

Using internal people got us the buy-in from the people on the floor because the work plans were developed by their peers

Key learnings:Implementation is not a

side job - make it a project and assign a

dedicated team

Keeping the Pace

Mobile application

13

Mobile capability allows visibility to DAXeam functionality for the following:

▪ Viewing work orders

▪ Viewing asset specs and

schematics relate to assets

▪ Adding work order feedback

(progress notes, actual hours

and items used to execute the

work order)

▪ Spare parts list and availability in

inventory

Keeping the Pace

DAXeam measures of success

14

Achieve a Planned versus Reactive Maintenance activity ratio of 50/50% the year after go-live.

Subsequent goal is to achieve 80/20% in three years

At the end of 2018 our Planned versus Reactive Maintenance ratio is 79/21%

Key learnings:Have clear measures

and targets so you can track performance and demonstrate success

Keeping the Pace

Exploring asset management

▪ Establish the baseline

and benchmark, build

action plans & monitor

progress over time

▪ Seek to understand,

discover best practices

▪ Compare, contrast &

align knowledge &

practices

15

The effort to understand the nature of the organization, its context, and drive innovation

Keeping the Pace

Discovery & learning

ISO 55001 alignment

Development of foundational

components for Asset

Management System:

▪ Policy & strategy

▪ Information strategy,

standards &

management

▪ Risk & criticality

assessment frameworks

& processes

16

Discovery is seeing what everybody has seen, and thinking what nobody has thought

Keeping the Pace

Building the foundation of our Asset Management System

▪ Proactive, structured,

and documented

▪ A basis to compare

performance against

effort

▪ Communication

document to align the

organization

17

Transformation is a journey. The journey begins with a plan, a destination, and a map.

Keeping the Pace

Providing clear line of sight

18

LINE O

F SIGH

T

ASSET MANAGEMENT

PLANNING

ASSET PORTFOLIO

ASSET MANAGEMENT

OBJECTIVES

ORGANIZATIONAL

OBJECTIVES

Asset Planning Documents

Top

Management

Asset

Management

System

Asset Management

Policy

Strategic Asset

Management Plan

Asset Management

Plans

Master Plans,

Strategic Plan,

Financial plans

Asset Inventory &

Performance data

ASSET MANAGEMENT

IMPLEMENTATION

Standard Procedures,

Specifications,

Processes

Keeping the Pace

Developing asset management policy

19

Keeping the Pace

Getting buy-in across the organization

20

• Interactive workshop with EIA staff

• Consultation on draft policy with EIA staff

• Presentation of draft policy to Business Planning & Delivery Team

• Endorsement and approval from Executive Management Team

Key learnings:Ensure top management are on board with policy principles and willing to backup implementation

team

Keeping the Pace

Strategic asset management plan

21

• Implementing principles from the

asset management policy

• Translating the airport’s business

context & strategic objectives to

asset management objectives

• Scope of service delivery

• Stakeholders needs &

expectations

• Decision making approach

• Asset management plan

requirements

• Roles & responsibilities

• Continual improvement

Keeping the Pace

Decision making approach

22

• Understand our key stakeholders

• Ensure alignment with EIA strategic objectives

• Understand the multiple lenses we currently use to make good decisions

• Understand how we incorporate risk

Key learnings:Need to involve staff that already make

decisions in developing decision making

framework,

both management and operational staff

Keeping the Pace

Review alignment with EIA strategic objectives

23

▪ Improve financial sustainability

▪ Enhance passenger experience

▪ Improve social, environmental

and economic impacts

▪ Enhance airline productivity

▪ Improve employee engagement,

performance and well-being

Key learnings:Understand relative

importance of strategic objectives from top

management perspective

Keeping the Pace

Review what services require most capital investment

24

Keeping the Pace

Capital project selection & prioritization

25

Candidate

Projects

Priority

Projects

Strategic

Alignment

Financial Benefit

Service Delivery

Service Risk

PROJECT PRIORITIZATION

Key learnings:Keep processes simple to maximize ease of

implementation & ensure consistency

Keeping the Pace

Risk framework

26

ASSET MANAGEMENT PLANS

ASSET MANAGEMENT

OBJECTIVES

ORGANIZATIONAL GOALS &

OBJECTIVES

STANDARD PROCEDURES,

SPECIFICATIONS, PROCESSES

ISO 55000 AM FRAMEWORK ISO 31000 RISK CONTEXT

ASSET MANAGEMENT PLAN

RISKS

STRATEGIC ASSET

MANAGEMENT PLAN RISKS

ORGANIZATIONAL

RISKS

DELIVERY & PERSONAL RISKS

Keeping the Pace

Next steps

27

The journey continues…

▪ Information management

strategy

▪ Getting a handle on the full value

of all our assets

▪ Asset management plans

▪ Change management strategy

Key learnings:Change management is an important part of the

asset management journey

Communication and involvement of staff at

all levels is key

Keeping the Pace

Questions?

Keeping the Pace

First level - no bullet (Arial 20pt)

▪ Second level bullet (Arial 18pt)

▪ Third level bullet (Arial 16pt)

▪ Fourth level bullet (Arial 14pt)

▪ Corporate logos should appear on the first slide and the last slide.

▪ Please be sure not to overcrowd your slides, less is more

▪ Make sure they can be easily read from back of the room

29