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1 < > MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013 Management & Leadership

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Management & Leadership. Human. Maslow Hierarchy. EQ Eidi / Johary. Leadership. Leadership is "organizing a group of people to achieve a common goal". The leader may or may not have any formal authority. - PowerPoint PPT Presentation

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Page 1: Management  &  Leadership

1< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

Management & Leadership

Page 2: Management  &  Leadership

2< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

Human

- İçe dönük nevrotik bireyler Dışa dönük nevrotik bireyler- Alıngan

- Hırçın - Huzursuz- Kaygılı - Saldırgan- Katı - Çabuk heyecanlanan- Temkinli - Değişebilen- Kötümser - İyimser- Antisosyal - Atak- Sessiz

- İçe dönük normal bireyler - Dışa dönük normal bireyler

- Pasif - Sosyal- Dikkatli - Dışa Açık- Düşünceli - Konuşkan- Geçimli - Sorumluluk alan- Kendini kontrol altında tutan - Kolay geçinebilen- Güvenilir - Canlı- Sakin - Tasasız

- Önder

Page 3: Management  &  Leadership

3< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

Maslow Hierarchy

Page 4: Management  &  Leadership

4< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

Who I am What I do

Emotional Intelligence Model

EQ Eidi / Johary

Page 5: Management  &  Leadership

5< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

Leadership

Leadership is "organizing a group of people to achieve a common goal".

The leader may or may not have any formal authority.

Studies of leadership have produced theories involving traits,situational interaction, function, behavior, power, vision and values,charisma, and intelligence, among others.

Somebody whom people follow: somebody who guides or directs others.

Page 6: Management  &  Leadership

6< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

Leadership Styles

Page 7: Management  &  Leadership

7< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

Hygene and Motivation

Page 8: Management  &  Leadership

8< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

Culture

Gelişim tetikleyicileri Gelişim tetikleyicileri* Enformal olabilme * Ekip çalişması* Eğlenceli ortamlar *Katılım

Gelişim tetikleyicileri Gelişim tetikleyicileri* Bilinçli sürtüşme/kavgalar *Pazar baskısı

Yük

sek

Düş

ükDüşük Yüksek

Soci

abili

ty So

syal

lik

"NETWORKED / ŞEBEKE KÜLTÜRÜ" "COMMUNAL /MÜŞTEREK KÜLTÜR"

"FRAGMENTED / AYRIŞMIŞ KÜLTÜR" " MERCENARY / ASKER KÜLTÜRÜ"

Solidarity Dayanışma

Page 9: Management  &  Leadership

9< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

8 Habbits of

effective people

Take initiative «Be

Proactive»Focus on

Right Goals «begin with the end in

mind»

Set Priorities «put first

things first»

Win Win

Communicate « seek first to understand, then to be

understood»

Cooperate « synergize»

Sharpen the Saw

Find the voice and help

others find theirs

Do not impose limits to prevent actingBest use of circumstances

Funeral back room Personal mission /personality & goals

Importance/urgencyFocus on planning, relationships cultivating opp. & recharging

All parties better off in the end

Do not object, argue or oppose what you hearUnderstand what others want & need before outlining your objective

Synergy starts with communication.

Nourish by praying, meditation, reading or music.Develop your heart, emotional connections & engagement with others

Mind development = visionBody development = Discipline (vision+commitment)Heart development = PassionMental idendity development = Sprit = Consience

8 Habbits of highly effective peopleSteven Cohey

Page 10: Management  &  Leadership

10< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

Servant Leadership

Page 11: Management  &  Leadership

11< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

What is servant leadership?Definition

“The servant-leader is servant first. It begins with the natural feeling that one wants

to serve. Then conscious choice brings one to aspire to lead. The best test is: do

those served grow as persons; do they while being served, become healthier, wiser,

freer, more autonomous, more likely themselves to become

servants?”

“That person is sharply different from one who is leader first, perhaps because of

the need to assuage an unusual power drive or to acquire material possessions…The

leader-first and the servant-first are two extreme types. Between them there are

shadings and blends that are part of the infinite variety of human nature”

—Robert K. Greenleafthe founder of the modern servant leadership movement

Page 12: Management  &  Leadership

12< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

Servant Leadership

Servant Leadership is an understanding and practice of leadership that places the good of those led over the self-interest of the leader.

Servant leadership promotes ;

The valuing and development of people, The building of community, The practice of authenticity, the providing of leadership for the good of those led and the sharing of power and status for the common good of each individual, The total organization and those served by the organization.

The highest priority of a servant leader is to encourage, support and enable subordinates to unfold their full potential

and abilities. This leads to an obligation to delegate responsibility and engage in participative decision-making.

The servant leadership approach goes beyond employee-related behavior and calls for a rethinking of the hierarchical

relationship between leader and subordinates. This does not mean that the ideal of a participative style in any situation

is to be enforced, but that the focus of management responsibilities is the promotion of performance and satisfaction of

employees.

Page 13: Management  &  Leadership

13< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

Characteristics Of A Servant Leader

Listening

Empathy

Awareness

Healing

Persuasion

Conceptualization

Foresight

Stewardship

Commitment

Building Community

Servant Leader

The motivation to listen actively to subordinates and support them in decision identification

Workers also need respect & appreciation for their personal development.

The ability to view situations from a more integrated, holistic position

Try to help people solve their problems and conflicts in relationships

A working environment which isdynamic + fun + free of the fear of failure

Formation of business culture

Try to convince those whom you manage, do not coerce

The ability to see beyond the limits of the operating business and also focus on long term operating goals

To learn about the pastTo achieve a better understanding about the current reality To identify consequences about the future

Obligation to help and serve others Openness and persuasion are more important than control

Recognize people have an intrinsic value beyond their contributions as workers:

Professional & spiritual growth of employees. Encourage the ideas of everyoneInvolve workers in decision making

Build a strong community within the organizationDevelop a true community among businesses and institutions

Page 14: Management  &  Leadership

14< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

8 Habbits of

effective people

Take initiative «Be

Proactive»Focus on

Right Goals «begin with the end in

mind»

Set Priorities «put first

things first»

Win Win

Communicate « seek first to understand, then to be

understood»

Cooperate « synergize»

Sharpen the Saw

Find the voice and help

others find theirs

Do not impose limits to prevent actingBest use of circumstances

Funeral back room Personal mission /personality & goals

Importance/urgencyFocus on planning, relationships cultivating opp. & recharging

All parties better off in the end

Do not object, argue or oppose what you hearUnderstand what others want & need before outlining your objective

Synergy starts with communication.

Nourish by praying, meditation, reading or music.Develop your heart, emotional connections & engagement with others

Mind development = visionBody development = Discipline (vision+commitment)Heart development = PassionMental idendity development = Sprit = Consience

8 Habbits of highly effective peopleSteven Cohey

Page 15: Management  &  Leadership

15< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

Servant Leadership – Healthy Organization Connection

.

“One that puts the needs of others first and through that gains incredible strength and power throughout the organization.”

HEALTHY ORGANIZATION

Workforce&

Leadership

Servant Leadership

Organizational Culture

Page 16: Management  &  Leadership

16< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

HEALTHY ORGANIZATIONSIX KEY AREAS

Share Leadership

Provide Leadership

Build Community

Develop People

Value PeopleDisplay

Authenticity

Healthy

Org. Leaders are to be open, real, approachable and accountable to others

Provide for learning Model appropriate behavior

Build up through affirmation

Build relationships

Work collaboratively Value differences

Envision the future

Take initiative

Clarify goals

Share the vision

Share the power

Share the status

Open & Accountable Willing to Learn

Honesty & Integrity

Serve others first

Believe & Trust in people Listen receptively

Page 17: Management  &  Leadership

17< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

Servant LeadershipAdvantages & Disadvantages

A long-term concept to live and work & has the potential to influence

the society in a positive way.

The exemplary treatment of employees

An excellent treatment of costumers by employees & high loyalty of

the customers

High employee identification with the enterprise.

Excellent corporate culture development

Leaders of the company define themselves by their significance to the

people

Improves the return on investment of staff. Managers who empower

and respect their staff get better performance in return.

The many characteristics of a servant leader may seem

excessive. There are only a few leaders who can fulfil

these attributes.

Servant Leadership is seen as a long-term application

and therefore needs time for applying.

Concepts are not well defined and difficult to measure.

Unclear how the concept would work in a competitive or

crisis like environment

ADVANTAGES

DISADVANTAGES

Page 18: Management  &  Leadership

18< >MAN Truck & Bus AG Münür Yavuz MAN TR 25/06/2013

Do you have any questions?