management? it service what is - amazon s3€¦ · management service design designing the services...
TRANSCRIPT
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What is IT Service Management?
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ITIL and ITSM
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IT Service Management
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ITIL Lifecycles
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ITSM Definitions and Roles
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ITSM Definitions and Roles
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ITSM at UW
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IT Service Management in UW-IT
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IT Service Management for UW
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Questions?
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ITIL Word of the Day
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Governance
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UW Connect Service Management
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What is UW Connect?
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What is UW Connect (cont.)
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How does UW Connect support ITSM?
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UW Connect and Service Management
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Pricing
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Service Catalog Entry
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UW Departments