management engineering & process improvement community september 10, 2010 chair david butler,...
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Management Engineering & Process Improvement Community
September 10, 2010
Chair David Butler, BS, MBA
HIMSS Announcements– HIMSS Feedback to HHS on final and proposed
rules
– The September Vantage Point addresses meaningful use survey http://surveys.himss.org/checkbox/Survey.aspx?s=0e42a46350a14fcab1687786ef7bd1dd
– Online Buyer's Guide Resource http://onlinebuyersguide.himss.org/
– HIMSS Virtual Conference Exp; November 3-4, 2010 http://www.himssvirtual.org/
MEPI Community
Support and promote the profession of management engineering and process improvement among the members of HIMSS by providing opportunities for networking, collaboration, publication, promotion and professional development of Management Engineers and Process Improvement professionals in healthcare organizations.
ME-PI Workgroups
1. Liaison & Membership
2. Communication
3. Business Intelligence
4. Education
5. Tools and Topics Toolkit
6. Public Comment
Liaison & Membership Workgroup
• 2010-2011 Deliverables:– Develop & Share ME-PI Fact Sheet & Service Offering for
Chapters– Who we are, What we offer, ME-PI tools, speakers, etc. Present to at least 2 chapter meetings.
– Share ME-PI tools and expertise with HIMSS Organizational Affiliates by presenting once on toolkit / educational session
– Annual ME-PI Survey and results dissemination
Communication Workgroup• 2010-2011 Deliverables:
– Produce electronic newsletter three times per year – Solicit stories ‘windows on success’ from the greater community
– Enhance networking and collaboration online &/or through social media technologies / blogs
Business Intelligence Workgroup
– Produce a BI deliverable which supports MU requirements.
– Produce an educational session series on BI deliverable for full HIMSS membership
Tools and Topics Toolkit Workgroup
Develop and publish 7 new impactful tools within the MEPI toolkit to address workflow redesign, change management and implementation needs for Meaningful Use.
Public Comment Workgroup
• The purpose of the Public Comment Response is to ensure, when appropriate, that the ME-PI professional voice and perspective is incorporated within HIMSS public comment responses.
• Process Guide for Public Comments
Education Workgroup
– Provide 9 topics and speakers for educational sessions via WebEx to MEPI Community
– Provide 3 Synergy Sessions for HIMSS Annual conference in Orlando – Feb 2011
Education Presentation
2010/11 ME-PI Survey Results presented by David Butler
2010/11 ME-PI Survey Results
2010 Survey Posted: April 26 to May 24
422 Responses
Question #1: Tell us a little about yourself
• Name, position held, organization
Response Percent
12%
11%
8%
6%
5%
5%
5%
5%
5%
4%
2%
2%
2%
Director…
Senior…
Consultant…
Project Manager
IT...
CIO/CEO
Decision Support
Clinical…
Analyst…
Manager…
VP…
Associate Director/Professor
Performance Improvement Engineer
1. Please tell us a little about yourself: What position do you hold?
Answer Options
0% 2% 4% 6% 8% 10% 12% 14%
Response Percent
Question #2: Type of organization
Answer OptionsResponse Percent
Hospital and/or Medical Center 26%
Consulting Firm 21%
Multi-hospital Health System 20%
Contractor/Vendor Organization 10%
Physician Clinic or Group Practice 5%
Government/Military/VA 5%
University/Education 4%
Other Non-profit 3%
Health Plan/Payer/Managed Care 1%
Health Information Exchange 1%
Other (please specify) 4%
2. Type of Organization (choose one)
0% 5% 10% 15% 20% 25% 30%
Response Percent
Question #3: What is your principal education/training background?
Response Percent
Information Technology 37%
Management/Administration 31%
Clinical (physician, nurse, etc.) 19%
Engineering 9%
Other 3%
3. What is your principal education or training background? (choose one)
Answer Options
0% 10% 20% 30% 40%
Response Percent
Question #4: Do you have a formal ME or PI Department?
Question #5: Do you have a separate Quality Dept from ME or PI Dept?
Response Percent
Yes 53%
No 44%
Other 3%
Answer Options
4. Does your organization have a formal Management Engineering (ME), Process Improvement (PI) department, or a similar group?
0% 10% 20% 30% 40% 50% 60%
Response Percent
Response Percent
59%
41%
5. Does your organization have a separate Quality Department (focused on clinical aspects of quality), that is separate from your ME or PI department?
Answer Options
Yes
No
0% 10% 20% 30% 40% 50% 60% 70%
Response Percent
Question #6: Where does your organization report to?
Response Percent
Chief Executive Officer 22%
CIO/CTO 19%
Chief Operating Officer 12%
Chief Financial Officer 8%
Chief Medical Officer 6%
Chief Quality Officer 5%
SelfEmploy 5%
Chief Nursing Officer 4%
Chief Planning/Strategy Officer 2%
Board 1%
Other 17%
Answer Options
6. Which role/division in the organization do you and/or your group report to?
0% 5% 10% 15% 20% 25%
Response Percent
Question #7: Why did you join ME-PI Community?
Response Percent
Tools and Resources 80%
Educational Opportunities 79%
Networking Opportunities 69%
Collaboration 52%
Other 2%
7. For which of the following reasons did you join the ME-PI Community? : (choose all that apply)
Answer Options
0% 20% 40% 60% 80% 100%
Response Percent
Question #8: Did you attend HIMSS 2010?
Question #8a: What would ensure you attend HIMSS 2011?
Response Percent
Yes 29.6%
No 70.4%
Answer Options
8. Did you attend HIMSS 2010?
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0%
Response Percent
Response Percent
16%
8%
6%
6%
5%
5%
4%
4%
1%
8a. Assuming your organization has budget for conference attendance, what would help to ensure you attend HIMSS 2011?
Answer Options
Educational sessions/topics
Plan to attend
Topics
Cost of HIMSS 2011
Time available
Budget
Location
Agenda
Networking opportunities
0% 2% 4% 6% 8% 10% 12% 14% 16% 18%
Response Percent
Question #9: Which “Hot Topics are of most interest to you?
Response Percent
Workflow & Process Redesign 69%
Business intelligence/decision support 56%
Change Management 50%
ARRA Data requirements/Meaningful use 47%
Clinical outcomes/performance 43%
ME-PI related impact of emerging healthcare reform 42%
Lean and Six Sigma 38%
Decision Support 38%
Enabling Technologies 38%
System Implementation Pitfalls 37%
Achieving executive and physician support for initiatives 33%
Productivity Analysis 33%
Large Scale Project Management 30%
Performance Normalization 16%
Other 6%
9. Please indicate which of the following “Hot Topics” are of MOST interest to you (choose all that apply)
Answer Options
0% 10% 20% 30% 40% 50% 60% 70% 80%
Response Percent
Responses Bucket into the Following Areas:
• Financial challenges
• Implementing and proving the value of EHR/EMR
• Change Management
• Process Improvement
• ARRA / HITECH / Meaningful Use
• Achieving integration of complex clinical and administrative applications
• Staffing
Question #10: What are your most important challenges?
Question #11: Are you familiar with the ME-PI toolkit?
Response Percent
55%
45%
11. Are you familiar with the ME-PI toolkit?
Answer Options
Yes
No
0% 10% 20% 30% 40% 50% 60%
Response Percent
http://www.himss.org/ASP/topics_mepi_toolkit.asp?faid=309&tid=27
Question #12: I would like to suggest the following upgrade to ME-PI
Percentage of Responses*
27%
12%
7%
5%
4%
4%
3%
2%
2%
1%
New to ME-PI
More and enahnaced webinars, case studies, demos
Easier navigation or links to information on website
Regional events or workshops
12. If you could offer one suggestion to make the HIMSS ME-PI Community even more helpful to you, what would it be?
Answer Options
Nothing
*Note: reflects percentage of 153 overall responses to question #12
Enhance visibility of ME-PI & ME-PI tools/resources
Bogs, wiki's, and online community meetings
More tools
Provide business leadership related topics
Collaborate more with IT leadership
0% 5% 10% 15% 20% 25% 30%
Percentage of Responses*
Next Meeting: October 1, 2010
Meetings are scheduled the 1st Friday Monthly at 12:00 PM ET• October 1, 2010 January 7, 2011 April 1, 2011• November 5, 2010 February 4, 2011 May 6, 2011• December 3, 2010 March 4, 2011 June 3, 2011
Education Session:
Using Process and Architecture Improvement to achieve Health Transformation Eric Pupo & Dr. Geeta Nayyar