management 3.0 manuel fritz
TRANSCRIPT
Management 3.0
Magister Administración Manuel Fritz López
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•Agile Management
•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•© 2011 SAP AG. All rights reserved. 2
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•Energize people
•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•© 2011 SAP AG. All rights reserved. 3
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•10 Intrinsic Desires
•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•© 2011 SAP AG. All rights reserved. 4
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•Moving motivators exercise
•http://www.noop.nl/2011/09/moving-motivators-free-exercise.html•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•© 2011 SAP AG. All rights reserved. 5
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•How do you know what is important for a person?
•LISTEN
•One-on-one meetings
•Personal Profile – DISC, MBTI, 16PF assessments
•Happiness index
•Pair Working
•360 Degree evaluations
•Gallup’s 12 questions
•Social networks
•Team events (dinner, social activities, etc.)
•“Water cooler talks”
•© 2011 SAP AG. All rights reserved. 6
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•Empower Teams
•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•© 2011 SAP AG. All rights reserved. 7
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•The Seven Levels of Authority
•T E L L
•SELL
•----- ••••IP •CONSULT•••
•AGREE
•1 - -
•1"-(5. l•
•I. Nal...1 IIPE
•DELEGAT E
•Tell: make decision as the manager
•2 .can inc people about decision
3. Consult: get input from team before decision
1. Agree: make decision together with team
•s. Advise: influence decision made by the team
6. Inquire: ask feedback after decision by team
1. Del Bate: no influence, let team work it out
•Copyright : Ag Management Jurgen Appelo http://www.management30.com/
•O 2011 SAP AG. All rights reserved. 8
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E X A M P L E
•http://www.noop.nl/2011/09/delegation-poker-free-exercise.html
•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•© 2011 SAP AG. All rights reserved. 9
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•Align Constraints
•Self-organization can lead to
•anything, and it’s therefore
•necessary to protect people
•and shared resources, and
•to give people a clear
•purpose and defined goals.
•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•© 2011 SAP AG. All rights reserved. 10
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•3 kinds of purpose for a team
•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•© 2011 SAP AG. All rights reserved. 11
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•Goal Setting Criteria
•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•© 2011 SAP AG. All rights reserved. 12
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•Complexity Thinking
•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•© 2011 SAP AG. All rights reserved. 13
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Develop Competence
•VIJ
14
•DI SCIPLI /JE —
•Three maturity levels (for skill)
•Shutraditional wisdom, learning fundamentals (apprentice)
•Hadetachment, breaking with tradition (journeyman)
•Ritranscendente, everything is natural (master)
•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•O 2011 SAP AG. All rights reserved. 14
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•7 Approaches to competency development
•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•© 2011 SAP AG. All rights reserved. 15
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•3 Principles for KPI’s / metrics
•1.The measurement must help improving performance
•2.The measurement must relate to a purpose
•3.The measurement must be integrated in the work
•Copyright : Agile Management Jurgen Appelo
http://www.management30.com/
•© 2011 SAP AG. All rights reserved. 16
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•Grow Structures
•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•© 2011 SAP AG. All rights reserved. 17
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•Scale-invariant networks (fractals)
•Segmentation of teams
•PRCLICCT
•. ---- 1
•, 1
•1 •i•
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•OICD O . 0
•O O :: PROJECT
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•O 0 0 Ci 1 1 © 0
•FLawc—r ioiJAL F-ukJ c 7- OmA L r IVCTI ()NAL •GPcuP GROUP 2
•GlIbui2 3
•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•O 2011 SAP AG. All rights reserved. 18
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•
Style
a
2
3
4
Structure
Funct ional
Funct ional
Cross-funct ional
Cross-funct ional
DF
a (through
2 (through
a (through
2 (through
manager)
team)
manager)
team)
•sTyLE 2
•—
•D P 2
•DP
•1'
•f
•ST y1 E 1
•STyLC
•4 /
•TyL E 3
•FUN(' TtoNAL CRoSS • FULICTIONAL
•TEAri TEA m s
•ulLayers: Require Added Value
•Copyright : Agile Management Jurgen Appelo
http://www.management30.com/
•GENERtu_al t45
• o/13-151-5SMe
. •WIDENING
DOS TITIES
hypoemAL
LeA°1RSHip
• . •
•O 2011 SAP AG. All rights reserved. 19
•http://wwvv.noop.n1/2011/09/meddlers-free-exercise.html•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•Player reference card •Game: Meddlers
•Scrum
M arte r •Project
Manager •t i a
•Database
Administrator
•Software Developer
•Line
•Manager
•J
•Quality Ass u
ra rice Manager •Software
Tester
•a t •1
•LNetwork Administrator
•User
•Experience
D es igne r
•Software
Architect
•Product
Owner •Business
Analyst •13A
•PM
•$A
•O 2011 SAP AG. All rights reserved. 20
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•Improve Everything
•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•© 2011 SAP AG. All rights reserved. 21
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•System Improvement Super Model
•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•© 2011 SAP AG. All rights reserved. 22
•Change Leader
•Be an Influencer
•Make a Switch
•Change Patterns
•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•© 2011 SAP AG. All rights reserved. 23
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•Agile Management
•Copyright : Agile Management Jurgen Appelo http://www.management30.com/
•© 2011 SAP AG. All rights reserved. 24
Gracias