Many organizations have invested heavily in building custom IT solutions to meet mission-critical business requirements. However, the resources required to support these services and manage the underlying infrastructure limits IT’s ability to deliver ongoing innovation. In many environments, the management of existing infrastructure consumes as much as 80 percent of the IT budget, leaving just 20 percent for strategic initiatives.

Rahi Systems helps relieve this burden through its managed services offerings. We provide 24x7 remote monitoring, management and full-lifecycle support of IT assets across the enterprise, enabling you to offload many operational tasks. Proactive maintenance improves uptime and performance while Rahi’s broad technical knowledge enables rapid problem resolution and improved end-user satisfaction.

The Rahi team helps fill skills gaps and eliminate fragmented support through a comprehensive solution that can grow to meet changing requirements. Our bench depth ensures that highly qualified and certified engineers are available to provide expert services across multiple functional domains. Our rigorous processes have been proven in web-scale data center environments, yet can be customized to meet a wide range of business needs and budgets.

The Rahi Difference24x7 Monitoring and Analysis

Proven, ITIL-Based Processes

Flexible, Customized SLAs

Single Point of Contact

Global Presence

MANAGED SERVICES

www.rahisystems.com 855-RAHI-SYS

Comprehensive SolutionRahi’s managed services encompass a broad range of technologies and vendors, whether the assets are hosted within your data center or in a co-location facility. You can rely upon experts who are dedicated to managing and maintaining your technology assets and delivering enhanced business value.

Data Center Management - We will monitor and manage data center infrastructure in order to optimize power, cooling and operational efficiencies. Our extensive experience in data center design and implementation gives us the insight needed to increase data center agility and reliability while reducing total cost of ownership.

Virtualization and Compute Management - Our engineering team has deep expertise in leading server operating systems and virtualization environments, as well as experience with diverse hardware platforms. We can help ensure that your compute environment is operating at peak efficiency and capable of meeting the most stringent SLAs.

Network Management - Rahi Systems brings discipline and efficiency to network operations, minimizing slowdowns and bottlenecks, and ensuring that your infrastructure is managed and maintained according to industry best practices. Our expertise enables us to rapidly isolate and troubleshoot network issues, maximizing availability and enhancing your security posture.

Storage Management - By partnering with Rahi Systems, you can outsource day-to-day storage operations and maintenance, including monitoring, hardware and patch management, and provisioning. Our focused expertise helps increase efficiency, improve service levels and rein in storage costs, even in highly complex, multivendor environments.

Security Management - Rahi Systems’ managed security services help to mitigate these risks through security device monitoring and management, security

event monitoring, vulnerability management, and incident management. We also offer consultative services, assessments and audits, as well as the design and implementation of cost-effective security solutions.

Global ReachThrough our physical presence on five continents and ecosystem of best-in-class service partners, Rahi can ensure that the right resources are available to meet customer needs anywhere in the world. In addition, our managed services offerings work in concert with our professional services and global logistics capabilities, providing an end-to-end solution from design and implementation through ongoing operational support.

SUPPLEMENTAL STAFFINGCritical IT projects are frequently delayed due to

a shortage of staffing resources and expertise. In

many instances, project requirements demand a

diverse mix of capabilities for a short span of time.

Rahi Systems can help fill these gaps. We have

a deep bench of engineers with expertise in a

wide range ofIT disciplines, as well as a network

of consultants and partners worldwide. These

resources are available for short- and long-term

projects, knowledge transfers, and to meet ongoing

requirements.