managed services · 2017-03-31 · planning solution with managed services from avata. avata...

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www.avata.com MANAGED SERVICES Accelerate ROI Zero capital costs (OPEX vs CAPEX) Scalability, reliability and flexibility No addional IT skills or resources required Predictable monthly expenses Highly specialized and skilled AVATA resources Lower IT overhead and dependency Accelerated implementaon me Reduced risk Realize the full potenal of your Oracle Supply Chain Planning soluon with Managed Services from AVATA. AVATA Managed Services help keep your Oracle soluon up and running, providing peace of mind so you can focus on the business of supply chain. From roune applicaon and database administraon to funconal and technical support, AVATA is your experienced and trusted Oracle partner with managed services offerings that enable you to get the most from your investment in Oracle. SOLUTION BENEFITS AVATA applicaon maintenance services include essenal acvies performed on a regularly scheduled basis to maintain the health and reliability of your Supply Chain Planning soluon, available for a flat monthly fee to simplify budgeng and eliminate headaches. Applicaon support services include a monthly bucket of hours to tackle those variable requirements that arise, such as funconal & technical quesons, data & integraon issues and other small consulng acvies for which internal resources are not available. An AVATA Managed Services plan can be tailored to your specific applicaons, environment and requirements. 9 Avoid downme and producvity loss 9 Resolve problems before they impact your business 9 Reduce personnel costs 9 Leverage expert resources - Supply Chain / Process - Funconal / Applicaon - Technical / DBA

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Page 1: MANAGED SERVICES · 2017-03-31 · Planning solution with Managed Services from AVATA. AVATA Managed Services help keep your Oracle solution up and running, providing peace of mind

WWW.AVATA.COMwww.avata.com

MANAGED SERVICES

Accelerate ROI

Zero capital costs (OPEX vs CAPEX)

Scalability, reliabilityand flexibility

No additional IT skills or resources required

Predictable monthly expenses

Highly specialized and skilled AVATA resources

Lower IT overhead and dependency

Accelerated implementation time

Reduced risk

Realize the full potential of your Oracle Supply Chain Planning solution with Managed Services from AVATA.

AVATA Managed Services help keep your Oracle solution up and running, providing peace of mind so you can focus on the business of supply chain. From routine application and database administration to functional and technical support, AVATA is your experienced and trusted Oracle partner with managed services offerings that enable you to get the most from your investment in Oracle.

SOLUTION BENEFITS

AVATA application maintenance services include essential activities performed on a regularly scheduled basis to maintain the health and reliability of your Supply Chain Planning solution, available for a flat monthly fee to simplify budgeting and eliminate headaches.

Application support services include a monthly bucket of hours to tackle those variable requirements that arise, such as functional & technical questions, data & integration issues and other small consulting activities for which internal resources are not available. An AVATA Managed Services plan can be tailored to your specific applications, environment and requirements.

9 Avoid downtime and productivity loss 9 Resolve problems before they impact your business 9 Reduce personnel costs 9 Leverage expert resources

- Supply Chain / Process - Functional / Application - Technical / DBA

Page 2: MANAGED SERVICES · 2017-03-31 · Planning solution with Managed Services from AVATA. AVATA Managed Services help keep your Oracle solution up and running, providing peace of mind

Host Your Applications in the AVATA Business CloudDiscover the benefits of hosting your existing Supply Chain Planning applications in the AVATA Business Cloud. Migrate from on-premise computing for improved reliability, scalability and flexibility. Quickly and easily add new SCP applicationswith minimal upfront expense. All supported by AVATA’s highest quality managed services.

www.avata.com

ABOUT AVATAAVATA is a globally recognized supply chain consulting firm and Oracle Gold Strategic Partner that helps companies solve critical business issues through process transformation, organizational realignment and software solutions built with Oracle Supply Chain Planning and Logistics. We offer a unique blend of real-world industry experience, best practices and technical expertise that drives rapid improvement and bottom-line performance. Together with the AVATA Business Cloud, we’re powering the next generation of supply chain.

Contact AVATA today to learn more about moving to the AVATA Business Cloud.

AVATA Express is our prebuilt, specialized industry solution that accelerates time to value and addresses specific supply chain challenges. Express solutions include methodology templates, training material with prebuilt UPK content, and preconfigured foundational applications for Oracle Supply Chain Planning tools across key verticals.

AVATA Express solutions are preconfigured, but designed with flexibility to support planning nuances critical to your unique competitive processes. “Prebuilt yet adaptable” is a critical feature as your organization matures and the requirements of the solution mature with you over time.

• SCM Application Maintenance

• Specialized Database Administration

• Scheduled Database Maintenance

• Database and Archive Log Backup

• System and Integration Monitoring

• Event Notification and Escalation

• Monthly Reporting

• Functional & Technical Application Support

• Integration Support

• Analyze Issues & Perform Root Cause Analysis

• Perform Corrective Actions & Test Resolution

• Oracle SR Coordination & Management

• New Instance / Environment Refresh

• Promotion / Migration Support

• Small Consulting Activities

MAINTENANCE SUPPORT

[email protected]

AVATA Managed Services provide access to our deep pool of Supply Chain Planning experts with years of experience in managing Supply Chain applications and systems.